وظائف موظف ملاحة في الإمارات

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Job Code:</strong> 287/001/468<br><strong>Industry: </strong>Manufacturing<br><br>Our client in the manufacturing industry is seeking a proactive and organized HR Officer to support day-to-day human resources and administrative operations. The successful candidate will be responsible for HR documentation, employee onboarding, attendance and leave administration, overtime calculations, maintaining HR records, and coordinating employee accommodation and transportation.<br>The ideal candidate will have strong knowledge of HR processes, UAE Labour Law, ERP systems, and HR administration, with the ability to maintain accuracy and confidentiality while supporting employees and ensuring smooth HR operations.<br><br><ul><li>Manage employee documentation, personnel files, and HR records, ensuring accuracy and confidentiality.</li><li>Coordinate employee onboarding, induction, and joining formalities.</li><li>Administer employee leave records, attendance, and HR administrative activities.</li><li>Prepare and verify employee timesheets and overtime calculations.</li><li>Maintain and update HR information within the ERP system.</li><li>Support the implementation of HR policies and procedures in compliance with UAE Labour Law.</li><li>Coordinate employee accommodation, transportation arrangements, and related administrative activities.</li><li>Assist in preparing HR reports and maintaining employee databases.</li><li>Respond to employee queries and provide day-to-day HR administrative support.</li><li>Coordinate with internal departments to ensure smooth HR operations and employee services.</li><li>Maintain compliance with company policies and HR documentation standards.</li></ul><br><br><ul><li>Minimum 3 years of experience in <strong>HR and administration.</strong></li><li>Experience in <strong>HR administrative activities, </strong>including employee documentation, onboarding, leave administration, attendance support, and maintaining HR records.</li><li><strong>ERP knowledge</strong> is mandatory; experience with SAP or any other ERP system is preferred.</li><li>Hands-on experience in <strong>overtime calculation and timesheet verification.</strong></li><li>Good knowledge of <strong>HR policies, procedures, and UAE Labour Law.</strong></li><li>Experience <strong>managing employee accommodation, </strong>transportation arrangements, and related administrative activities.</li><li>Fluent communication skills in <strong>Hindi and English.</strong></li><li>Proficiency in Microsoft Office applications.</li><li>Candidates currently available in the UAE on a <strong>visit visa or cancelled visa </strong>who can <strong>join immediately</strong> will be preferred.</li></ul><br><br><em>Please visit our </em><strong><em>jobs</em></strong><em> page to check out our current list of jobs in UAE and across the world.</em><br><em>Follow us on </em><strong><em>LinkedIn</em></strong><em> and </em><strong><em>Facebook</em></strong><em> to stay updated regarding our upcoming opportunities.</em><br><em>Subscribe to our </em><strong><em>LinkedIn newsletter</em></strong><em> for weekly job updates.</em><br> </div>

<br><p>We are looking for a Purchasing Officer who already knows this industry from the inside — someone who can open a supplier file, read a quotation, and tell within minutes whether the price and the specification make sense. RESPONSIBILITIES - Build and manage a supplier base of manufacturers for our target product categories - Request, compare and negotiate quotations, payment terms and delivery schedules - Verify specifications and OEM compliance before shipment, and follow up on quality after arrival - Track shipments and their documentation through to receipt - Study demand in target markets and develop the product range accordingly - Attend trade fairs and identify new manufacturing partners - Keep item, pricing and supplier data accurate in company systems</p><br><p><strong>Desired Candidate Profile</strong></p><p>REQUIREMENTS :</p><ul><li><p>Minimum 3 years of purchasing or sourcing experience in AUTOMOTIVE SPARE PARTS specifically. General trading or retail purchasing will not be considered.</p></li><li><p>Proven experience negotiating directly with manufacturers</p></li><li><p>Strong English. Arabic, Turkish or Mandarin is an advantage</p></li><li><p>Solid understanding of landed cost, margins and Incoterms</p></li><li><p>Confident with Excel and parts catalogue systems (TecDoc a plus)</p></li><li><p>Currently in the UAE</p></li></ul>

We are looking for customer-focused and motivated professionals to join our B2C Retail & Customer Service team.<br>Customer Service Officer (CSO) – Supervisor Level Qualifications:3-5 years’ experience in retail sales or customer service, including 1–2 years in a supervisory/team-lead role. Experience in sales targets, upselling/cross-selling, team coaching, and complaint resolution. Experience in floral, luxury retail, gifting, or hospitality is preferred. Bachelor’s degree or diploma in Business, Retail Management, Hospitality, or a related field. Strong sales, customer service, leadership, communication, and problem-solving skills. Knowledge of flowers, plants, floral products, seasonality, and trends. Proficient in Microsoft Office, ERP/POS, CRM, and inventory systems. Excellent English communication skills; Arabic and other language is an advantage.<br>Customer Service Coordinator (CSC) Qualifications:1–2 years’ experience in retail sales, customer service, or hospitality Experience in floral, gifting, or luxury retail is an advantage. High school diploma required; diploma/degree in Business, Retail, Hospitality, or related field is an advantage. Good in MS Office, POS/ERP, or CRM knowledge. Strong attention to detail, teamwork, organization, and willingness to learn. Excellent English communication skills; Arabic and other language is an advantage.

<p>A leading hospitality company is looking for a Guest Relations Officer to provide excellent guest service and ensure a welcoming and pleasant experience throughout their stay. The ideal candidate should have strong communication skills, a friendly attitude, and the ability to handle guest requests and concerns efficiently.</p> <p>Responsibilities<br /> Welcome and assist guests in a warm and courteous manner.<br /> Handle guest inquiries, requests, feedback, and complaints professionally.<br /> Provide accurate information about hotel facilities, services, and local attractions.<br /> Coordinate with front office, housekeeping, food &amp; beverage, and other departments.<br /> Follow up on guest requests to ensure timely resolution.<br /> Maintain accurate records of guest feedback and service issues.<br /> Assist with special arrangements and VIP guest requirements.<br /> Build positive relationships with guests and encourage customer satisfaction.<br /> Support check-in, check-out, and other guest service activities when required.<br /> Maintain a high standard of hospitality and service at all times.<br /> Report recurring guest concerns to management and suggest improvements.<br /> Requirements<br /> Previous experience in guest relations, hospitality, customer service, or a similar role is preferred.<br /> Excellent English communication and interpersonal skills.<br /> Friendly, confident, and customer-focused personality.<br /> Strong problem-solving and complaint-handling abilities.<br /> Good organizational and multitasking skills.<br /> Ability to work under pressure in a fast-paced hospitality environment.<br /> Basic computer knowledge.<br /> Additional languages are an advantage.<br /> UAE hospitality experience is preferred.</p> <p>Qualified candidates may send their updated CV to:<br /> reevadesk0786@gmail.com</p>

Job Purpose<br>PCP Officer Responsibilities include connecting with potential candidates online and offline, screening applications, and supporting hiring managers. <br>Ultimately, you will be responsible for hiring qualified people while maintaining a positive candidate experience.<br>Job Details Roles, Responsibilities, Duties PCP Officer <br>Support the recruitment operations and to ensure vacancies are filled as required within the stipulated timeframes to maintain a smooth functioning of concerned departments. This includes:sourcing profiles from different portals. Advertising positions on external portals, such as Linked In, Bayt, etc. screening candidates. scheduling interviews. Conducting reference checks and/or any other required duties, etc.<br>Responsible for sourcing profiles & handling Interviews for Grade 6-9 positions.<br>Responsible for sourcing profiles & handling Interviews for Senior/top management positions if required<br>Actively participate in the candidate’s selection process through interviewing candidates and providing accurate & detailed assessments based on the job requirements. <br>Comply and meet the Emiratization targets. <br>Conduct reference checks by verification of the employment information and contacting the professional and personal contacts provided by the candidate. <br>Ensure salaries & CTC (Cost to Company) calculations are aligned with the Korn Ferry study;<br>Ensure all required approved documents are in records before proceeding with hiring process including budget approval. <br>Prepare and release Offer Letters.<br>Prepare new starter checklist and share with Line Managers to be prepared prior to candidate’s joining<br>Prepare new joiner file and handover to payroll 1 day before of employee joining.<br>Conduct orientation/induction for the professional staff. <br>Coordinate and liaise with the visa-processing department to provide the required documents without any delays and to resolve any issues that occur, informing the line manager (s) as needed.<br>Coordinate with the payroll team for all internal transfers, promotions requests. <br>Always adhere to policies and procedures ensuring that the highest level of professionalism is always maintained. <br>Ensure that Provis/Khidmah’s recruitment & selection policies and procedures are adhered to and that Provis/Khidmah’s conforms to the UAE labor law & guidelines in its hiring process.<br>Provide Recruitment weekly reports on the Professional staff. <br>Develop talent acquisition practices in the time and cost saving manner.<br>Participate in the weekly meetings and provide recruitment and other activities updates through the set reporting mechanisms. Participate in the Job Opportunity fairs conducted by various educational entities as required.<br>Manage, execute and handle training & development activities.<br>Conduct training needs analysis with Line Manager and provide useful inputs that inform the company TND agenda. <br>To conduct and monitor the Annual JDs review process. <br>Responsible for closure of the Audit and HSQE gaps. <br>Job Shadowing for the PCP Manager. <br><br>Occupational and workplace Health and Safety responsibilities: In addition to all job specific responsibilities, all employees are required to adhere to all Khidmah health, safety and environmental (HSE) policies, procedures, practices, and relevant legal and statutory health, safety and environmental requirements and obligations. All employees are personally responsible to familiarize themselves with these policies, procedures, practices, updates, etc. Khidmah HSE department regularly updates existing and introduce new policies, procedures and practices and each employee is personally responsible to ensure they stay updated and compliant with all such updates and new additions. <br>Information Security responsibilities: Comply with Khidmah Information Security Policies Be aware of and fulfil their information security responsibilities Ensure whoever handles sensitive company information have taken the Security Awareness Training Know how to report a security incident (to IT Service Desk or Info Sec). Not Disable his/her OS firewall and/or Antivirus Restrict use to authorized purposes, Protect access accounts, privileges and associated passwords. Accept accountability of his/her individual user accounts, and maintain confidentiality<br>Qualification: <br>Bachelor’s degree is required as the minimum level of education for HR.<br>Professional HR certification and/or <br>A master’s degree in HR is preferrable.<br> Experience and Skills:<br><br>Competencies: <br>Adaptability/Flexibility Creativity/Innovation Decision Making/Judgment Initiative Leadership Meeting Management Planning Problem Solving/Analysis Strategic Thinking/Management<br>Other Skills:<br>Knowledge of labor Laws Familiarity with recruitment and other professional networks Excellent verbal and written communication and team management skills Strong decision-making skills Multitasking Organizational Skills MS Office: Word, Excel and Power Point. SAP Software (Basic) Good Communication & Interpersonal Skills. High level of computer competency in Microsoft Word, Excel.<br>Experience: <br>2-3 years of experience in Recruitment & HR. Experience with (phone and in-person) interviews, candidate screening and evaluation Hands-on experience with Applicant Tracking Systems and HR databases Preferable experience in FM industry

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>JOB TITLE</strong><br>Global Snow - Customer Service Officer | MAF Entertainment | Slope<br><strong>ROLE SUMMARY</strong><br>The role of the Customer Service Officer is to deliver an excellent customer experience to customers across the Leisure, Entertainment and Cinemas business.<br><strong>ROLE PROFILE</strong></p><br><br><ul><li>Deliver excellent customer service by engaging with guests professionally, promoting offers, and resolving complaints through the correct escalation process.</li><li>Demonstrate strong product knowledge and assist customers with bookings, sales, and inquiries.</li><li>Support revenue growth through effective upselling and cross-selling techniques.</li><li>Handle cash transactions accurately, ensuring correct change and compliance with cash handling procedures.</li><li>Maintain food hygiene and safety standards to ensure all food and beverages are served safely.</li><li>Monitor inventory, conduct stock checks, and ensure proper storage of equipment and supplies.</li><li>Follow all Health, Safety, and Environment (HSE) policies, including PPE usage, SOP compliance, incident reporting, and child safeguarding procedures.</li><li>Work collaboratively with team members, adhere to company policies and standards, and support additional operational duties as required.</li></ul><p><br><strong>REQUIREMENTS</strong></p><br><br><ul><li>Minimum High School Certificate required.</li><li>0-3+ years of experience in F&amp;B, Customer Service, Retail, or Hospitality is preferred.</li><li>Strong customer service orientation with a focus on guest satisfaction.</li><li>Excellent verbal and written communication skills.</li><li>Team-oriented, energetic, friendly, and outgoing personality.</li><li>Basic English proficiency and computer literacy required.</li></ul> <br> </div>

<p>TROUVAY & CAUVIN is seeking a Public Relations Officer (PRO) to join its vibrant team based in Jebel Ali Free Zone, Dubai, UAE.</p><p><br></p><p><strong><u>Job purpose:</u></strong></p><p>The Public Relations Officer (“PRO”) coordinates and handles administrative procedures and documentation required for the Company’s activities, including matters relating to government authorities, immigration, customs, corporate administration to ensure the timely completion of all applicable formalities and requirements.</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><p><br></p><p><strong>Customs</strong></p><ul><li><p>Manage customs documentation and clearance processes for imports and exports materials.</p></li><li><p>Coordinate customs booking & cargo inspections, certificates of origin, transit documentation and related regulatory requirements.</p></li><li><p>Liaise with JAFZA Customs, Free Zone authorities and other relevant stakeholders to ensure smooth and compliant operations.</p><p><br></p></li></ul><p><strong>Employee Visas and Labour Cards</strong></p><ul><li><p>Oversee visa and labour card processes, ensuring timely and compliant service delivery.</p></li><li><p>Manage the issuance, renewal, amendment and cancellation of visas and labour cards.</p></li><li><p>Coordinate visa cancellation procedures with the relevant authorities.</p><p><br></p></li></ul><p><strong>Government and External Relations</strong></p><ul><li><p>Liaise with JAFZA, Dubai Customs, labour and immigration authorities, RTA, DEWA, telecommunications providers, police, chambers of commerce, consulates and airports on matters falling within the PRO's scope</p></li><li><p>Submit, collect and follow up on applications, permits, approvals and certificates with the relevant authorities and organizations.</p></li><li><p>Clarify applicable procedures, documentary requirements, approvals, fees and processing formalities with the relevant authorities</p></li><li><p>Liaises with banks and financial institutions solely for the submission or collection of documents and completion of authorized administrative formalities.</p></li><li><p>Promptly refers any issue or other sensitive matter to the relevant department.</p><p><br></p></li></ul><p><strong>Legal and Corporate Administration</strong></p><ul><li><p>Support the Legal Department with the notarization, attestation, legalization and authentication of corporate and legal documents before local and foreign authorities, embassies, consulates and chambers of commerce.</p></li><li><p>Liaise with notaries and arrange for the notarization, certification and execution of powers of attorney, corporate resolutions, declarations, agreements and other legal documents.</p></li><li><p>Meet government authorities to clarify administrative requirements, procedures, approvals, fees and processing formalities, and report back to the Legal Department.</p></li><li><p>Coordinate translations of legal, corporate and administrative documents and arrange for their certification or legalization.</p></li><li><p>Coordinate the issuance, amendment and renewal of trade licences and other corporate registrations for the Group's local entities.</p></li><li><p>Monitor expiry dates of licences, permits, approvals and leases, and assist with lease renewals and related approvals.</p></li><li><p>Collect and deliver original legal documents and maintain accurate records of submissions, approvals and legalizations.</p></li><li><p>Carry out any other legal and corporate administrative formalities requested by the Legal Department.</p><p><br></p></li></ul><p><strong>General Document Processing and Regulatory Coordination</strong></p><ul><li><p>Keeps informed of procedural and administrative updates issued by government authorities and JAFZA that are relevant to the PRO’s responsibilities and communicates them to the relevant internal department.</p></li><li><p>Ensures that government applications and administrative procedures are completed in accordance with the applicable requirements and within the required deadlines.</p></li><li><p>Maintains accurate and up-to-date records of applications, submissions, approvals, permits and renewal dates.</p></li><li><p>Promptly report any delay, rejection, inspection, notice, fine, penalty or other issue to the relevant internal department.</p></li><li><p>Handle vehicle registration formalities, including Traffic Department visits, testing, document completion, payment of fines and fees, and collection of registration cards and plate stickers.</p></li><li><p>Collect mail as required.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree or equivalent, with a minimum of 5 years' experience in a similar position.</p></li><li><p>Knowledge of the procedures and administrative requirements of JAFZA and other relevant UAE government authorities.</p></li><li><p>Knowledge of import and export clearance procedures, customs requirements and related documentation.</p></li><li><p>Knowledge of employment visa, residence visa, work permit and Emirates ID procedures.</p></li><li><p>Knowledge of incorporation, registration, amendment and renewal of trade licences for mainland and free-zone entities.</p></li><li><p>Familiarity with the notarization, attestation, legalization and translation of corporate and legal documents before public and private notaries, embassies, consulates, chambers of commerce and other competent authorities.</p></li><li><p>Familiarity with the administrative requirements relating to the registration and renewal of lease and sublease agreements.</p></li><li><p>Ability to use the relevant government and free-zone electronic portals.</p></li><li><p>Strong interpersonal skills and ability to liaise effectively with management, government authorities and external service providers.</p></li><li><p>Strong verbal and written communication skills in English</p></li><li><p>Attention to detail and accuracy.</p></li><li><p>Planning, organization and time-management skills.</p></li><li><p>Integrity, discretion and confidentiality.</p></li><li><p>Reliability and accountability.</p></li></ul>

Job Description<br><br>The QHSE Officer will audit, train, and guide teams to establish a culture of safety and operational excellence. The ideal candidate identifies workplace hazards, maintains ISO certifications, and ensures compliance with environmental laws to protect employees and the business.<br><br>Responsibilities<br><br> Enforce Permit-to-Work (PTW) systems, Job Safety Analyses (JSA), and Hazard Identification and Risk Assessments (HIRA) daily. Conduct regular safety inspections of high-risk tasks, including confined space entries, working at heights, lifting operations, and hot works. Lead incident investigations using advanced methods like Root Cause Analysis (RCA) or Tap Roo T, and track corrective actions. Manage emergency response protocols, coordinating drills for gas leaks, blowouts, oil spills, and medical evacuations (MEDEVAC). [ 1 , 2 , 3 , 4 , 5 ] Maintain compliance with ISO standards specialized for the industry, including ISO 9001, ISO 14001, ISO 45001, and ISO 29001 (Oil & Gas quality management). Monitor environmental metrics, overseeing chemical storage safety, hazardous waste disposal, flaring compliance, and spill containment tracking. [ 1 , 2 ] Audit asset integrity parameters, checking safety-critical elements like gas detection systems, emergency shutdown (ESD) valves, and fire suppression systems. [ 1 ] Track QHSE performance indicators, compiling daily safety metrics, Total Recordable Incident Rates (TRIR), and monthly compliance reports <br><br>Qualifications<br><br> Safety Certifications: NEBOSH International Diploma or IGC (Grade A/B), IOSH Managing Safely, and Bosiet / Foet certifications (if offshore). Experience: 5+ years of active safety experience within upstream (drilling/offshore) or downstream (refinery/petrochemical) oil and gas operations.

<ul><li><p><u>The Fire & Safety Officer</u></p><p><u>&nbsp;</u></p><ol><li><p>Shall report to the Hospital administrator.</p><ol><li><p>Shall be responsible to identify, collect, evaluate and correct all Fire Safety and General Safety related issues in the hospital.&nbsp;</p></li><li><p>Is the head of security department, monitors and instructs Security Staff of the organization, to ensure that the safety conditions and a secure environment is provided to all patients/staff/visitors and vendors of the organization.</p></li><li><p>Shall maintain a close liaison with the Maintenance department of the hospital to ensure that all Fire detection and Fire Fighting Systems are functioning and are being maintained properly and as per the laid down procedures.</p></li><li><p>Shall be responsible to provide training to all staff in use of Fire Fighting Equipment - on a&nbsp; &nbsp;regular basis and shall assess the staff knowledge on such Training.</p></li><li><p>Shall also impart instructions and assess staff knowledge for action to be taken in Case of:</p></li></ol><p>(a) Fire incident.</p></li></ol><p>(b) Injury to a person.</p><ol start="3"><li><p>Damage to the departments or personal property.</p><ol><li><p>Shall maintain close contacts with the nearest Civil Defense & Fire Brigade Station of the area to ensure that the Civil Defense Staff are familiar with Fire Fighting facility and&nbsp; &nbsp;layout of the area under “Fire & Safety Officer's control"</p></li><li><p>Keep a close watch on the handling, storage and disposal of hazardous materials&nbsp; &nbsp; &nbsp;and hazardous waste and report any breach of regulations.</p></li><li><p>The Fire & Safety Officer shall have the authority to intervene, whenever conditions exist that pose an immediate threat to life or health or pose a threat of&nbsp; damage to equipment or building.</p></li><li><p>Shall function as the <strong>"Secretary"</strong> of the “<strong>FACILITY MANAGEMENT & SAFETY Committee"</strong> of the organization.</p><ol><li><p>Works with the <strong>“FACILITY MANAGEMENT & SAFETY Committee”</strong> to develop and maintain an&nbsp; &nbsp;up- to-date&nbsp; safety Manual specific to the facility. Co-ordinates and/or participates&nbsp; &nbsp;in&nbsp; &nbsp;the&nbsp; development/review of&nbsp; departmental and facility-wide Safety policies and&nbsp; &nbsp; procedures.</p></li><li><p>Maintains a record of all “<strong>FACILITY MANAGEMENT & SAFETY Committee”</strong> Meetings on file&nbsp; &nbsp;In accordance with&nbsp; &nbsp; JCI standards.</p></li><li><p>Responsible for making recommendations to the Committee that shall improve the safety program.</p></li><li><p>Initiates or arranges to initiate through the in-charge of the area, any&nbsp; &nbsp;repairs / changes to rectify all known unsafe conditions as soon as&nbsp; &nbsp;possible.</p></li><li><p>Attends pertinent training sessions as available and imparts training to other staff on a regular basis.</p></li><li><p>Reports regularly to the <strong>“FACILITY MANAGEMENT & SAFETY Committee”</strong> on conclusions, recommendations, actions, and evaluations of the Safety, Fire Safety, Security, and&nbsp; &nbsp;Utility Management Programs.</p></li><li><p>Conducts and/or participates in hazard surveillance and incident reporting on a regular basis.</p></li><li><p>Actively participates in the safety management process & in JCI accreditation project.</p></li><li><p>Regularly performs safety and security activities recognized as the most important complex.</p></li></ol></li><li><p>Use a uniform format and content for planning documents.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p></li><li><p>Provide a described planned service of the department.</p></li><li><p>Guide the provision of identified services.</p></li><li><p>Address the staff knowledge and skills needed to assess and to meet patient needs.</p></li><li><p>Coordinate and/or integration of services within and with other departments and services.</p></li></ol><p>As Secretary of the FACILITY MANAGEMENT & SAFETY Committee, the assignment shall be as follows:</p><p>Arranges “<strong>FACILITY MANAGEMENT & SAFETY Committee</strong>” Meeting agendas and takes Minutes.</p></li></ol></li></ul><p><strong>Desired Candidate Profile</strong></p><ol><li><p><strong>Educational level -&nbsp;</strong>&nbsp;acquired through completion of related Diploma In Safety Engineering</p></li></ol><ul><li><p><strong>NEBOSH QUALIFIED</strong></p></li><li><p><strong>IOSH & OSHA QUALIFIED&nbsp;</strong></p><ol><li><p><strong>Experience –</strong> At least two years of experience in a public safety occupation.</p></li><li><p>Excellent command of oral and written English. Knowledge in Arabic is desirable.</p></li><li><p>Knowledge of state laws related to the safety of people and property.&nbsp;</p></li><li><p>Knowledge of the principles of safety, accident, and fire prevention.</p></li><li><p>Knowledge of first aid methods and techniques.&nbsp;</p></li><li><p>Knowledge of departmental policies, procedures, rules and regulations related to the safety and security of people and property.&nbsp;</p></li><li><p>Ability to maintain composure and respond properly during emergencies.&nbsp;</p></li><li><p>Ability to learn and apply written laws, rules, and regulations related to the work.&nbsp;</p></li><li><p>Ability to work independently.</p></li><li><p>Ability to plan, develop and conduct employee safety, fire prevention and accident prevention programs.&nbsp;</p><br></li></ol></li></ul><p><br></p>

<ul><li><p>Develop and implement HSE policies and procedures to ensure compliance with local and national regulations.</p></li><li><p>Conduct regular safety audits and inspections of the workplace to identify potential hazards and risks.</p></li><li><p>Provide HSE training to employees on topics such as hazard identification, emergency response, and safe work practices.</p></li><li><p>Regularly report on HSE performance to management and stakeholders.</p></li><li><p>Develop emergency response plans and conduct drills to ensure readiness in case of an emergency.</p></li><li><p>Conduct risk assessments and job hazard analyses to identify potential hazards and develop mitigation strategies.<br></p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Minimum of 3 years of experience as HSE Officer in experience in Civil Construction, Infrastructure, or Oil & Gas</p></li><li><p>Immediately available ( preferably in cancelled visa or visit visa )</p></li><li><p>NEBOSH certification</p></li></ul><p><br></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Procurement officer (Civil Construction) <p><strong>Job Title – Procurement Officer (Civil Construction)</strong><br> Location: Dubai, UAE</p><br> About the Role <p>We are seeking a proactive and commercially driven <strong>Procurement Officer (Civil Construction)</strong> to manage the procurement of construction materials, equipment, subcontractor services, and project-related requirements. The role is responsible for ensuring timely sourcing, competitive pricing, vendor management, and cost-effective procurement while supporting project schedules and maintaining compliance with company procurement policies. Experience in UAE civil construction and strong knowledge of local suppliers and market rates are essential. </p><br> Key Responsibilities Procurement &amp; Sourcing <ul> <li> Source and procure civil construction materials, equipment, machinery, and subcontractor services. </li> <li> Prepare and issue Requests for Quotation (RFQs), Requests for Proposal (RFPs), purchase requisitions, and purchase orders. </li> <li> Obtain and evaluate supplier quotations based on price, quality, technical compliance, and delivery schedules. </li> <li> Ensure timely procurement to meet project timelines and operational requirements. </li> </ul> Vendor &amp; Supplier Management <ul> <li> Identify, evaluate, and develop relationships with reliable suppliers and subcontractors. </li> <li> Negotiate pricing, payment terms, delivery schedules, and contractual conditions. </li> <li> Monitor supplier performance and resolve issues related to quality, delivery, or service. </li> <li> Maintain an updated supplier database and approved vendor list. </li> </ul> Project Coordination <ul> <li> Work closely with project managers, site engineers, planning teams, and quantity surveyors to understand procurement requirements. </li> <li> Coordinate material deliveries to ensure uninterrupted construction activities. </li> <li> Monitor procurement schedules and proactively address supply chain risks. </li> <li> Support project teams with technical and commercial procurement requirements. </li> </ul> Cost Control &amp; Commercial Support <ul> <li> Analyze supplier quotations and recommend cost-effective purchasing solutions. </li> <li> Support value engineering initiatives without compromising quality or project specifications. </li> <li> Monitor procurement budgets and identify cost-saving opportunities. </li> <li> Assist in preparing procurement reports, purchase analyses, and cost comparisons. </li> </ul> Documentation &amp; Compliance <ul> <li> Maintain accurate procurement records, contracts, purchase orders, and supplier documentation. </li> <li> Ensure procurement activities comply with company policies, project specifications, and contractual obligations. </li> <li> Support internal and external audits by maintaining complete procurement documentation. </li> <li> Monitor contract renewals and supplier agreements. </li> </ul> Inventory &amp; Logistics Coordination <ul> <li> Coordinate with warehouse and logistics teams to ensure timely receipt and distribution of materials. </li> <li> Monitor inventory levels and support replenishment planning. </li> <li> Verify delivered materials against purchase orders and approved specifications. </li> <li> Resolve discrepancies related to deliveries, invoices, and supplier claims. </li> </ul> Reporting &amp; Continuous Improvement <ul> <li> Prepare procurement status reports, vendor performance reports, and purchasing dashboards. </li> <li> Monitor procurement KPIs and recommend process improvements. </li> <li> Stay updated on market trends, material pricing, and supplier capabilities. </li> <li> Support digital procurement initiatives and ERP system enhancements. </li> </ul> Qualifications &amp; Experience <ul> <li> Bachelor's Degree in Civil Engineering, Supply Chain Management, Business Administration, or a related discipline. </li> <li> 4–8 years of procurement experience within the UAE civil construction or general contracting industry. </li> <li> Strong knowledge of civil construction materials, subcontract procurement, local suppliers, and UAE market rates. </li> <li> Experience with ERP systems, procurement software, and Microsoft Office applications. </li> <li> UAE driving licence is preferred. </li> </ul> Key Skills &amp; Competencies <ul> <li> Construction procurement and sourcing </li> <li> Vendor evaluation and supplier management </li> <li> Contract negotiation </li> <li> Cost analysis and value engineering </li> <li> Purchase order and contract administration </li> <li> Knowledge of civil construction materials </li> <li> ERP and procurement systems </li> <li> Inventory and logistics coordination </li> <li> Strong analytical and negotiation skills </li> <li> Excellent communication and stakeholder management </li> </ul> What We Offer <ul> <li> Competitive salary and comprehensive benefits package </li> <li> Opportunity to work on large-scale civil construction projects </li> <li> Professional and collaborative work environment </li> <li> Career growth and continuous professional development </li> <li> Exposure to complex procurement operations and strategic sourcing initiatives </li> </ul> <p><strong>Apply now!</strong></p><br> <br> <br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a highly responsible and proactive HSE Officer to support the implementation of Health, Safety, and Environment (HSE) standards at project sites. The role reports to the HSE Engineer and is responsible for ensuring a strong safety culture, regulatory compliance, and continuous improvement in safety performance across all site activities.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ol><li><p>Implement and enforce HSE policies, procedures, and client-specific safety requirements in compliance with local and international regulations</p></li><li><p>Ensure adherence to project HSE Plans and monitor compliance at site on a continuous basis</p></li><li><p>Conduct site inductions for employees, subcontractors, and visitors</p></li><li><p>Deliver regular safety training on hazard identification, safe work practices, and chemical handling (MSDS-based)</p></li><li><p>Support emergency preparedness activities including evacuation planning and mock drills</p></li><li><p>Prepare and submit monthly HSE statistics to the HSE Engineer</p></li><li><p>Conduct routine inspections of fire-fighting equipment, first-aid kits, welfare facilities, and labor camps</p></li><li><p>Ensure timely reporting and investigation of incidents, identifying root causes and preventive actions</p></li><li><p>Maintain accurate HSE documentation and records as per project requirements</p></li><li><p>Participate in internal, client, and third-party audits and ensure closure of non-compliance observations</p></li><li><p>Ensure adequate welfare measures are implemented for worker safety in all weather conditions</p></li></ol><br><p><strong>Required Qualifications &amp; Experience</strong></p><ol><li><p>Degree or Diploma in Engineering / Science with <strong>NEBOSH Level 3 certification (mandatory)</strong></p></li><li><p><strong>5–8 years of HSE experience</strong>, with at least <strong>5 years in UAE or Middle East projects</strong></p></li><li><p>Experience in <strong>wet utility projects, road diversion works, and shutdown activities</strong> preferred</p></li><li><p>Valid <strong>UAE/GCC Driving License (mandatory)</strong></p></li><li><p>Certification in <strong>ADOSH-SF (Safety Practitioner)</strong> preferred</p></li><li><p>Strong understanding of local and international HSE regulations and best practices</p></li><li><p>Excellent English communication skills (Arabic is an advantage)</p></li></ol><br><p><strong>Preferred Candidate Profile</strong></p><ul><li><p>Strong field safety supervision experience in construction or infrastructure projects</p></li><li><p>Ability to handle multiple sites and coordinate with contractors and workers</p></li><li><p>Proactive in identifying hazards and enforcing corrective actions</p></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are seeking a People &amp; Culture Officer to serve as the primary HR partner for our school, supporting staff across the full employee lifecycle. The role is responsible for leading recruitment and onboarding, enabling performance and professional development, managing employee relations, and ensuring compliance with UAE and DGHR law. Working closely with school leaders, this position will implement HR policies and strategies while maintaining confidentiality, professionalism, and a positive employee experience that supports our business objectives.</p><br><p>Responsibilities</p><br><ul><li>Is the primary point of contact for all school staff on People related matters, including contracts, terms and conditions and payroll </li><li>Supports P&amp;C team in the effective attraction and recruitment of all staff </li><li>Support the onboarding process for all incoming staff, including pre-employment communication to ensure new starters are aware of the requirements for their role and for working and living in the UAE </li><li>Business partner middle leaders and SLT </li><li><p>Manages employee exit processes, liaising with the Operations teams </p><br></li></ul><p>Talent Acquisition &amp; Onboarding&nbsp;</p><br><ul><li>Support the recruitment strategy in collaboration with the Head of P&amp;C </li><li>Be responsible for meeting RLS recruitment KPI’s  </li><li>Headhunt and work alongside external recruiters for key positions as per the strategy and budget </li><li>Develop data dashboards to report on vacancies  </li><li>Manage headcount and budget in line with hiring managers and finance  </li><li>Build relationships with hiring managers  </li><li>Ensure there are job descriptions for all jobs advertised  </li><li><p>Implement and develop onboarding strategies </p><br></li></ul><p>Performance Enablement</p><br><ul><li>Coordinates the probationary processes for new hires with line managers, in line with policy and DGHR law </li><li>Coordinates performance reviews and appraisal cycles and creates data dashboards  </li><li>Professional development – Advises and supports line managers as per the Professional Learning policy </li><li><p>Monitors books and tracks PD for school staff and provide reports as requested by the SLT </p><br></li></ul><p>Policy and Strategy Implementation</p><br><ul><li>Implement P&amp;C policies by advising</li><li>Implement manager toolkits and P&amp;C processes</li><li>Inform Head of P&amp;C of any updates that might need to be considered </li></ul>&nbsp; &nbsp; &nbsp; &nbsp;Employee Relations<br><ul><li>Supports the SLT with investigations and disciplinary management of staff, ensuring accurate records are stored in the employee records  <br></li><li>Provide advice, counsel and guidance to Middle Leaders on relevant issues and escalate to SLT where required <br></li><li>Escalate concerns from SLT if it cannot be solved informally <br></li><li>Escalates cases where there is a legal risk to the Head of P&amp;C <br></li><li>Perform any other duties as reasonably expected <br></li></ul> <ul><li>Degree of higher education; or</li><li>Related industry qualification, of graduate leveL</li><li>Recognised HR Qualification and/or professional subscription (eg CIPD) desirable</li><li>Minimum 3 years in HR in any industry; or 2 years in Generalist HR within a service related industry</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong>About Hyatt Centric Jumeirah Dubai</strong></span></span></p><br><p><span><span>Hyatt Centric Jumeirah Dubai is a lifestyle hotel designed for modern travelers seeking authentic local experiences. Located in the heart of Dubai, we are dedicated to delivering memorable guest experiences through exceptional service, innovation, and genuine hospitality.</span></span></p><br><span><span><strong>Summary</strong></span></span><p><span>At Hyatt Centric Jumeirah Dubai, we believe in creating memorable experiences that connect our guests to the heart of the destination. We are looking for a passionate, energetic, and service-oriented <strong>Guest Service Officer</strong> to join our Front Office team.</span></p><br><p><span>As a Guest Service Officer, you will be the first point of contact for our guests and play a key role in delivering exceptional hospitality. You will ensure seamless check-in and check-out experiences while creating welcoming and personalized interactions that reflect Hyatt's purpose of caring for people so they can be their best.</span></p><br><span><span><strong>Key Responsibilities</strong></span></span><p><span><span>·</span></span><span>Deliver exceptional guest service by welcoming guests warmly, handling all interactions professionally, and creating memorable experiences throughout their stay.</span></p><br><p><span><span>·</span></span><span>Manage guest check-in and check-out procedures efficiently, ensuring accuracy in room assignments, registration, billing, and payment processes.</span></p><br><p><span><span>·</span></span><span>Respond promptly and effectively to guest inquiries, requests, and concerns, ensuring timely resolution and guest satisfaction.</span></p><br><p><span><span>·</span></span><span>Handle guest complaints and service recovery situations with professionalism, empathy, and a proactive approach.</span></p><br><p><span><span>·</span></span><span>Maintain comprehensive knowledge of hotel facilities, services, promotions, loyalty programs, and local attractions to provide accurate information and recommendations.</span></p><br><p><span><span>·</span></span><span>Process reservations, room changes, special requests, and guest profiles in accordance with Hyatt standards and procedures.</span></p><br><p><span><span>·</span></span><span>Coordinate closely with Housekeeping, Engineering, Food &amp; Beverage, and other hotel departments to ensure seamless service delivery and guest satisfaction.</span></p><br><p><span><span>·</span></span><span>Operate Front Office systems accurately while maintaining guest records, registration details, and other administrative documentation.</span></p><br><p><span><span>·</span></span><span>Perform cashiering duties, including cash handling, foreign currency exchange, room charges, billing reconciliation, and other financial transactions in accordance with hotel policies.</span></p><br><p><span><span>·</span></span><span>Ensure compliance with Hyatt brand standards, operational procedures, and all relevant health, safety, security, and confidentiality requirements.</span></p><br><p><span><span>·</span></span><span>Support departmental objectives by contributing to service excellence, guest satisfaction scores, and overall hotel performance targets.</span></p><br><p><span><span>·</span></span><span>Participate actively in training sessions, briefings, and continuous learning initiatives to enhance professional knowledge and service skills.</span></p><br><p><span><span>·</span></span><span>Maintain high standards of personal grooming, appearance, and conduct while representing Hyatt positively at all times.</span></p><br><p><span><span>·</span></span><span>Foster teamwork and collaborative working relationships in line with Hyatt's "We work through Teams" philosophy.</span></p><br><p><span><span>·</span></span><span>Demonstrate flexibility by performing additional duties and supporting other departments or operational areas when required to meet business demands and guest service needs.</span></p><br><br><b>Qualifications:</b><br><p><span><span>·</span></span><span>Diploma or Degree in Hospitality Management, Tourism, or a related field preferred.</span></p><br><p><span><span>·</span></span><span>Previous experience in Front Office, Guest Services, or a customer-facing role within the hospitality industry is preferred.</span></p><br><p><span><span>·</span></span><span>Excellent communication and interpersonal skills.</span></p><br><p><span><span>·</span></span><span>Strong customer service orientation and problem-solving abilities.</span></p><br><p><span><span>·</span></span><span>Proficiency in Microsoft Office applications; experience with Opera PMS is advantageous.</span></p><br><p><span><span>·</span></span><span>Ability to work flexible shifts, including evenings, weekends, and public holidays.</span></p><br><p><span><span>·</span></span><span>Fluency in English is required; additional languages will be an advantage.</span></p><br> </div>

<p>A UAE-based construction company is hiring an experienced MEP Officer to coordinate and monitor mechanical, electrical, and plumbing activities, ensuring MEP works are completed according to approved drawings, project specifications, quality standards, schedules, and safety requirements.</p> <p>Responsibilities<br /> Coordinate daily MEP activities across project sites.<br /> Supervise mechanical, electrical, plumbing, HVAC, and related works.<br /> Review drawings, specifications, shop drawings, and technical documents.<br /> Coordinate with engineers, contractors, subcontractors, and site teams.<br /> Monitor MEP installation progress and report delays or technical issues.<br /> Conduct regular site inspections to ensure quality and compliance.<br /> Ensure MEP installations follow approved specifications and standards.<br /> Coordinate testing, commissioning, inspections, and handover activities.<br /> Monitor materials, equipment, manpower, and site requirements.<br /> Prepare daily and weekly progress reports.<br /> Identify technical problems and coordinate appropriate solutions.<br /> Ensure compliance with HSE requirements and safe working procedures.<br /> Follow up on pending work, snags, and corrective actions.<br /> Coordinate maintenance or repair activities when required.<br /> Maintain accurate MEP documentation and records.<br /> Requirements<br /> Diploma or Bachelor&#8217;s degree in Mechanical, Electrical, MEP Engineering, or a related field.<br /> Previous experience in MEP projects, construction, or facilities management.<br /> Good knowledge of mechanical, electrical, plumbing, and HVAC systems.<br /> Ability to read and interpret MEP drawings and technical documents.<br /> Strong coordination and communication skills.<br /> Good problem-solving and organizational abilities.<br /> Knowledge of UAE standards and regulations is an advantage.<br /> UAE/GCC experience is preferred.<br /> Ability to work under pressure and meet project deadlines.</p> <p>Send CV to: hrjamal.hotels@gmail.com<br /> WhatsApp: +971 52 945 6306</p> <p>Interested candidates can send their updated CV via email or WhatsApp for consideration.</p>

<p>Job Summary We are seeking a proactive and experienced HSE Officer to oversee health, safety, and environmental compliance across construction projects in Dubai. The ideal candidate will be responsible for implementing HSE policies, conducting safety inspections, ensuring compliance with UAE regulations, and promoting a strong safety culture on-site. Key Responsibilities • Implement and monitor Health, Safety, and Environment (HSE) policies and procedures. • Conduct regular site inspections, risk assessments, and safety audits. • Ensure compliance with UAE HSE regulations, company policies, and client requirements. • Investigate accidents, incidents, and near misses, and prepare detailed reports with corrective actions. • Deliver safety inductions, toolbox talks, and HSE training for site personnel. • Monitor the proper use of Personal Protective Equipment (PPE) and enforce safety standards. • Identify workplace hazards and implement preventive and corrective measures. • Maintain HSE documentation, records, permits, and compliance reports. • Coordinate emergency response procedures and conduct emergency drills. • Work closely with project managers, engineers, and subcontractors to ensure a safe working environment.</p><p>• Diploma or Bachelor's degree in Occupational Health & Safety, Engineering, Environmental Science, or a related field. • NEBOSH Certification (Mandatory). • IOSH Certification (Mandatory). • Minimum 3–5 years of HSE experience in the construction industry. • Strong knowledge of UAE HSE legislation and international safety standards. • Experience conducting risk assessments, incident investigations, and safety training. • Excellent communication, reporting, and interpersonal skills. • Proficient in Microsoft Office (Word, Excel, PowerPoint). • Ability to work independently in a fast-paced construction environment. Preferred • Previous experience on large-scale construction projects in the UAE. • Immediate availability or short notice period.</p>

<p>Job Summary We are seeking a proactive and experienced HSE Officer to oversee health, safety, and environmental compliance across construction projects in Dubai. The ideal candidate will be responsible for implementing HSE policies, conducting safety inspections, ensuring compliance with UAE regulations, and promoting a strong safety culture on-site. Key Responsibilities • Implement and monitor Health, Safety, and Environment (HSE) policies and procedures. • Conduct regular site inspections, risk assessments, and safety audits. • Ensure compliance with UAE HSE regulations, company policies, and client requirements. • Investigate accidents, incidents, and near misses, and prepare detailed reports with corrective actions. • Deliver safety inductions, toolbox talks, and HSE training for site personnel. • Monitor the proper use of Personal Protective Equipment (PPE) and enforce safety standards. • Identify workplace hazards and implement preventive and corrective measures. • Maintain HSE documentation, records, permits, and compliance reports. • Coordinate emergency response procedures and conduct emergency drills. • Work closely with project managers, engineers, and subcontractors to ensure a safe working environment.</p><p>• Diploma or Bachelor's degree in Occupational Health & Safety, Engineering, Environmental Science, or a related field. • NEBOSH Certification (Mandatory). • IOSH Certification (Mandatory). • Minimum 3–5 years of HSE experience in the construction industry. • Strong knowledge of UAE HSE legislation and international safety standards. • Experience conducting risk assessments, incident investigations, and safety training. • Excellent communication, reporting, and interpersonal skills. • Proficient in Microsoft Office (Word, Excel, PowerPoint). • Ability to work independently in a fast-paced construction environment. Preferred • Previous experience on large-scale construction projects in the UAE. • Immediate availability or short notice period.</p>

Role Description This is a full-time, on-site Human Resources Officer role based in Dubai. The Human Resources Officer will support end-to-end HR operations, including implementing HR policies, managing employee lifecycle processes, and maintaining accurate HR records and documentation. Daily responsibilities include handling employee relations matters, participating in recruitment activities, supporting onboarding and induction, and assisting in performance management processes. The role also involves developing and updating job descriptions, ensuring compliance with local labor laws and company standards, and collaborating with managers to address workforce planning needs. The Human Resources Officer will work closely with leadership to promote a positive, inclusive workplace culture and support HR initiatives that enhance employee engagement and retention.<br>Qualifications Strong foundation in Human Resources (HR) and HR Management, with experience in core HR operations and processes. Ability to develop, implement, and maintain HR Policies aligned with organizational goals and regulatory requirements. Experience in Employee Relations, including conflict resolution, employee engagement, and supporting a respectful workplace. Proficiency in Job Description Development, role profiling, and maintaining accurate organizational structures. Bachelor’s degree in Human Resources, Business Administration, or a related field; HR certifications (e.g., SHRM, CIPD) are an advantage. Knowledge of UAE labor laws and HR best practices in the Middle East region. Strong interpersonal, communication, and stakeholder management skills, with the ability to work in a multicultural environment. Proficiency in HRIS tools and MS Office, with attention to detail and strong organizational skills. Proven ability to handle confidential information with integrity and professionalism.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Source, negotiate, and procure food items, consumables, packaging materials, and operational supplies.</p></li><li><p>Obtain quotations from multiple suppliers and negotiate the best prices and payment terms.</p></li><li><p>Prepare and process purchase orders in accordance with company procedures.</p></li><li><p>Coordinate with kitchen, operations, warehouse, and finance departments to ensure timely delivery of materials.</p></li><li><p>Monitor inventory levels and ensure uninterrupted supply of essential items.</p></li><li><p>Evaluate supplier performance and maintain an approved supplier database.</p></li><li><p>Ensure purchased products meet quality, food safety, and company standards.</p></li><li><p>Track market prices and identify opportunities for cost savings.</p></li><li><p>Resolve supplier delivery issues, shortages, or quality concerns.</p></li><li><p>Maintain accurate procurement records, contracts, invoices, and related documentation.</p></li><li><p>Ensure compliance with company procurement policies and UAE regulations.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Supply Chain Management, Business Administration, or a related field is essential.</li><li>Professional certifications such as Certified Professional Purchasing Officer (CPPO) or Certified Supply Chain Professional (CSCP) are highly valued.</li><li>A minimum of 3-5 years of relevant procurement experience in a fast-paced environment is required.</li><li>Experience in a specific industry, such as manufacturing or construction, is preferred to understand sector-specific procurement needs.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Edit:</p><p>We are seeking a dedicated Customer Service Officer to join our dynamic team in the Industrial Engineering and Automation sector. In this role, you will play a crucial part in enhancing customer satisfaction by addressing inquiries, resolving issues, and providing support for our innovative solutions. This position offers an exciting opportunity for individuals who are passionate about customer service and eager to contribute to a thriving company that values its employees and promotes a culture of continuous improvement.</p><p>As a Customer Service Officer, you will be part of a collaborative environment where your contributions directly impact our customers' experiences. Our team is committed to fostering professional growth, providing ample training opportunities, and encouraging knowledge sharing among colleagues. You will have the chance to develop your skills in customer relationship management, problem-solving, and technical support, all while working alongside experienced professionals who are eager to mentor and guide you.</p><p>This role not only allows you to enhance your customer service skills but also opens doors for career progression within our organization. We believe in recognizing and rewarding talent, and we actively support our employees in pursuing their career aspirations. Join us, and be a part of a company that prioritizes employee development and success.</p><p><b>Responsibilities:</b></p><ol><li>Respond promptly to customer inquiries via phone, email, and chat, ensuring a high level of professionalism and empathy while addressing their needs and concerns.</li><li>Assist customers in troubleshooting product issues, utilizing problem-solving skills and technical knowledge to guide them through solutions effectively.</li><li>Maintain accurate records of customer interactions and transactions in our CRM system, ensuring data integrity and facilitating seamless communication across departments.</li><li>Work closely with the sales and technical teams to provide customers with accurate information about products and services, enhancing their overall experience.</li><li>Identify recurring customer issues and collaborate with management to develop strategies to improve customer satisfaction and reduce service requests.</li><li>Conduct follow-up calls and emails to ensure customer satisfaction and gather feedback, using this information to contribute to service improvement initiatives.</li><li>Participate in training sessions to stay updated on product knowledge, customer service best practices, and industry trends, enhancing your ability to serve customers effectively.</li><li>Assist in developing customer service policies and procedures, ensuring they align with company goals and enhance operational efficiency.</li><li>Support team members by sharing insights and best practices, fostering a collaborative environment that encourages knowledge sharing and continuous improvement.</li></ol> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Edit:</p><ul><li>Exceptional communication skills, both verbal and written, to effectively engage with customers and colleagues.</li><li>Strong problem-solving abilities to identify issues and implement effective solutions quickly.</li><li>Proficiency in using CRM software to manage customer interactions and maintain accurate records.</li><li>Ability to work collaboratively in a team environment while also being self-motivated and proactive.</li><li>Technical aptitude to understand and explain complex products and services to customers.</li><li>Time management skills to prioritize tasks and meet deadlines in a fast-paced environment.</li><li>Customer-focused mindset, demonstrating empathy and commitment to enhancing the customer experience.</li></ul></div>