وظائف إدارة علاقات العملاء

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><span><span><span>Guest Relations Supervisor</span></span></span>&nbsp;<br><span><span>(<span>20347</span></span></span>)</p><br> <p><span><span>Situated at the heart of Dubai’s world-renowned Meydan Racecourse, The Meydan Hotel offers an elevated hospitality experience where contemporary luxury meets dynamic energy. Overlooking&nbsp;one of&nbsp;the world’s most iconic horse racing destinations, our hotel&nbsp;offers&nbsp;exceptional culinary experiences, spacious rooms with panoramic views, and seamless service to create unforgettable moments for every guest. Whether welcoming leisure travellers, business delegates, or racing enthusiasts, we are driven by a passion to deliver personalised, heartfelt hospitality and to exceed expectations at every turn.&nbsp;</span></span></p><br> <p><strong><span>Job Summary</span></strong></p><br> <p><em><span>The Guest Relations Supervisor oversees the daily operations of the guest relations team, ensuring exceptional service delivery and memorable guest experiences that reflect the hotel’s unique brand standards. This role is responsible for supervising staff, managing VIP arrivals, addressing guest concerns, and maintaining smooth coordination with all front-of-house departments. It plays a key part in enhancing guest satisfaction, supporting team performance, and contributing to the hotel’s reputation for personalized and high-quality service. The position reports to the Guest Relations Manager and may be involved in special projects, service improvement initiatives, and brand-driven guest experience programs.</span></em></p><br> <p><strong><span>Key Responsibilities</span></strong></p><br> <ul> <li><span>Adhere to all hotel rules and regulations as per Service Standard Policies and procedures, and follow all communications briefed by the AGRM/ FOM. </span></li> <li><span>Attend to duty timely and wearing the correct uniform, name badge and well groomed.</span></li> <li><span>Conduct daily briefings and ensure attendance of all teams and information&nbsp;&nbsp; and communicate anticipated business demands to the respective team members. </span></li> <li><span>Be fully trained in using the Hotel Opera Cloud system and can assist the guest relations desk when required to do so.</span></li> <li><span>Maintains maximum presence in the main lobby to ensure all the guests arriving at the lobby are greeted &amp; provided with a warm welcome experience.</span></li> <li><span>Ensures a very high level of customer service is constantly maintained for Reception, Lobby area.</span></li> <li><span>Seeks verbal feedback from customers on a regular basis and respond to all Guest queries in a timely and efficient manner.</span></li> <li><span>Coordinate guests’ special needs, requests and&nbsp;preferences with the departments concerned.</span></li> <li><span>Monitor’s and drives the positive guest reviews on the social media, Trip Advisor &amp; OTA partner’s websites.</span></li> <li><span>Serves as a point of contact for long-stay Guests of 7 days or longer – ensuring they feel comfortable and can ask advice or information from Guest Relations</span></li> <li><span>Manages records and resolves Guest or customer complaints promptly.</span></li> <li><span>Demonstrates a thorough understanding of all facilities and services provided within the hotel and identify opportunities for up-selling and promoting when appropriate</span></li> <li><span>Shows creativity with ideas regarding lobby/reception decoration at suitable seasonal time periods to enhance the overall image and warmth of this area for the Guest</span></li> <li><span>Maintains staffing levels to meet business demands.</span></li> <li><span>Maintains accurate administrative records of all documents.</span></li> <li><span>Arranges and co-ordinates daily departmental briefings and chairs the departmental monthly meetings.</span></li> <li><span>Coordinates daily activities with hotel management team daily. </span></li> <li><span>Holds monthly department meetings keeping staff informed of all activities in the hotel, reinforcing Standards of Excellence and promoting a strong team atmosphere and culture.</span></li> </ul> <p><strong><span>Skills, Experience &amp; Educational Requirements</span></strong></p><br> <ul> <li><span>Hotel Management graduate or Minimum High School Graduate</span></li> <li><span>1.5 years in similar position in a five-star hotel.</span></li> <li><span>Excellent telephone skills</span></li> <li><span>Performs tasks accurately and efficiently</span></li> <li><span>Demonstrates energy and enthusiasm at work</span></li> <li><span>Courteous and helpful to colleagues and customers</span></li> <li><span>Demonstrates dedication and commitment to their role.</span></li> <li><span>Proactively assists customers</span></li> <li><span>Takes responsibility for identifying and meeting guest needs </span></li> <li><span>Takes ownership and follows through customer requests</span></li> <li><span>Ability to attend emergencies in a level-headed manner </span></li> <li><span>The ability to multitask </span></li> <li><span>Professionalism</span></li> <li><span>Attention to Detail &amp; Quality</span></li> <li><span>Problem Solving and Decision Making</span></li> <li><span>Interpersonal Skills</span></li> <li><span>Customer service oriented</span></li> <li><span>Effective communication skills</span></li> <li><span>Language Skills: Excellent spoken and written English, with proficiency in additional languages considered an advantage.</span></li> </ul> <p><span><span>Our company is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, innovative, inclusive, and inspiring in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>At Optasia we use the latest technologies and tools to build impactful customer experiences, grow our network and provide comprehensive financial access for millions of customers in countries across continental Africa, Asia and beyond.<br> We are seeking a dynamic Employee Relations Leader who brings deep experience handling complex employee relations matters in fast-growing, international organizations, together with a practical understanding of how to balance pace, fairness, consistency, and risk in a growing post-IPO business.<br> The ideal person will combine strong international employee relations and employment law expertise with sound commercial judgement, excellent stakeholder management capability, and the ability to guide leaders through sensitive people issues with clarity and confidence Experience advising across multiple jurisdictions including in Africa and Asia, leading large-scale workforce optimization programs and enabling business and organizational change Coaching and upskilling leaders and managers on workforce change, adding to a culture of engaged and enabled people managers This is a Senior team role in a growing business where delivering with confidence, pace, and sound judgement is essential, and where a go-getter spirit and customer orientation are valued as highly as technical excellence.<br> Candidate Profile A credible, commercially minded Employee Relations leader who can operate as a trusted adviser to senior leaders and stakeholders while maintaining excellent operational grip on high-risk and sensitive casework.<br> Comfortable working in a fast-paced, matrixed, multicultural business where priorities shift quickly, local market requirements vary, and balanced judgement is required on high-impact people matters.<br> Passionate about building fair, scalable and well-governed employee relations and people practices that protect the business, support growth, strengthen leadership capability, and create consistency across markets Key Responsibilities Act as the lead adviser on complex employee relations matters across relevant markets, including disciplinaries, grievances, investigations, performance concerns, misconduct issues, appeals, sensitive exits, and broader people risk matters.<br> Partner with HR, Legal, Compliance, and business leaders to assess people risk, determine appropriate approaches, and deliver timely, fair, and well-documented outcomes.<br> Support organizational change activity, including workforce change and optimization programs, operating model changes, consultation processes and communication planning and execution across relevant markets.<br> Advise and coach managers and senior stakeholders on case handling, documentation quality, investigation standards, policy application, and risk-aware decision-making.<br> Lead training and enablement initiatives that help leaders handle employee relations issues earlier, more confidently, and in line with company values and legal requirements.<br> Conduct or guide complex investigations, ensuring processes are followed appropriately, and recommendations are clear, practical, and defensible.<br> Partner with the Operations team to identify, design and deploy AI and automation to improve process efficiency.<br> Use people data, case trends, and business insight to identify risk themes, diagnose organizational issues, and recommend practical actions that improve consistency, reduce risk, and strengthen leadership decision-making.<br> Lead training and enablement initiatives that help leaders handle employee relations issues earlier, more confidently, and in line with company values and legal requirements.<br> Develop and continuously improve ER and people-focused frameworks, policies, templates, toolkits, and other manager resources to support consistency and scalability across markets Deliver global people projects that improve employee relations capability, governance, manager effectiveness, policy consistency, and the overall employee experience.<br> Ensure local practices remain aligned with employment legislation, internal policy, and Optasia's values across the markets within scope.<br> Requirements Significant direct experience (8+ yrs) leading delivery of ER including at a regional level with experience of business partnering preferred Extensive employee relations experience in international, high-growth, regulated, or complex business environments in Asia and Africa Experience dealing with complex M&amp;A, assessment &amp; integration projects Demonstrated capability in handling complex investigations, conduct matters, performance cases, grievances, redundancies, and other sensitive employee relations issues from initial assessment through to resolution.<br> Strong experience operating across multiple countries, with practical understanding of employee relations risk, employment practices, and the need to balance consistency with local compliance Strong knowledge of employee relations risk, process discipline, and the importance of clear documentation, consistency, and defensible decision-making.<br> Data-informed, pragmatic, and business-oriented approach to solving people risk and workplace issues Proven ability to build effective working relationships with senior leaders and cross-functional stakeholders including Legal, Compliance Strong coaching and influencing skills, with the ability to challenge constructively and raise the quality of people decisions.<br> High levels of integrity, professionalism, discretion, and resilience when dealing with complex or high-pressure situations.<br> Ability to plan and prioritize work under tight deadlines, work on own initiative, and as a member of a team.<br> Why Optasia?<br> Optasia is a high-growth, AI-powered financial infrastructure platform serving over 432 million users in emerging markets across Africa and Asia.<br> By harnessing the power of AI and real-time data we unlock financial opportunities for customers.<br> We have been recognized as a top fintech by Forbes Middle East, culminating in a successful JSE listing in 2025.<br> At Optasia, our global team builds the tech, products and services which will change the game for the world's unbanked population.<br> We empower our people by offering unique employee experiences and support individual careers by prioritizing well-being and embracing flexibility.<br> Benefits include: Flexible remote working Competitive remuneration package Extra day off on your birthday Performance-based bonus scheme Comprehensive private healthcare insurance All the tech gear you need to work smart Join us in shaping the future of Optasia as we grow together.<br> Explore more at optasia.<br>com</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Description <p>Position: Guest Relations Manager – Native Russian Speaker</p><br><br> <p>At Dusit Ajman Resorts &amp; Villas, we focus on attracting and retaining people with a strong sense of leadership and passion. We are dedicated to creating a culture where our colleagues are motivated and challenged to invest their creativity. Our people are what distinguish us, and we always provide opportunities to help them further develop their skills, their goals and their long-term career success.<br> Location: Ajman, United Arab Emirates.</p><br><br> <p>ESSENTIAL DUTIES &amp; RESPONSIBILITIES:<br> We are looking for a Guest Relations Manager who can perform the below task<br> Supervise and support the Guest Relations team in daily operations.<br> Welcome and assist VIP and long-stay guests, ensuring personalized service.<br> Handle guest inquiries, complaints, and feedback with professionalism and efficiency.<br> Coordinate with other departments to fulfill guest needs and special requests.<br> Maintain accurate guest profiles and preferences in the system.<br> Conduct regular team briefings and training sessions.<br> Monitor lobby and reception area standards and ambiance.<br> Promote hotel services and loyalty programs.</p><br><br> <p>QUALIFICATIONS:<br> Minimum 4 years as Guest Relations in a hotel/hospitality industry.<br> Good command of the English and Russian languages. Other foreign languages (spoken) an advantage.<br> Good computer skills.<br> With pleasing personality.</p><br><br> <p>BENEFITS: Visa, Service Charge, Tips, Flight Ticket, Insurance, Accommodation and Duty Meals.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>"Why work for Accor?</strong><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><br><br>Job Description<br><br><ul><li>Prepare for daily VIPs arrivals in terms of room allocation, amenities and special requests of Guests.</li><li>Keep Mis-en-place ready for VIP arrival (Reg.-cards, room keys, welcome drink)</li><li>Register and process check in/out for all VIPs guests efficiently and professionally.</li><li>Escort VIP gussets to their rooms.</li><li>Update guest information into the computer after a complete check in.</li><li>Accountable for cashiering duties, foreign exchange transactions, night audits tasks and settlement upon Guests’ departure.</li><li>Handles walk in counter reservation at all times and process call in reservation when room reservations section is closed</li><li>Provide friendly sand courteous service to guest and respond promptly to all requests and inquiries at all time</li><li>Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up</li><li>Handle issuance of guest room key cards and ensure effective control for guest security.</li><li>Ensure that all messages, mails and packages are delivered to the guest room.</li><li>Assist at the Information counter, Foreign&nbsp;&nbsp;&nbsp;&nbsp; Exchange and Business centre, as and when assigned.</li><li>Have knowledge of the hotel rate codes, package, segmentation, discounts and how to handle each.</li><li>Maintain continuous contact with hotel&nbsp;&nbsp;&nbsp; guest to ensure that any problem or complain are handle efficiently &amp; courteously.</li><li>Follow up with Bell desk regards shuttle Bus.</li><li>Daily courteous calls to VIP rooms, so too with other guests.</li><li>Report any unusual occurrences or requested to manager.</li><li>Be aware of the hotel accident Prevention Policies.</li><li>Ensure the cleanliness and neatness of front office area.</li><li>Review log book, verify outstanding and follow up pending. Identify if any special assignment for the day</li><li>Check Hotel situation, occupancy, functions, groups, VIPs.</li><li>Re-announce VIP rooms to Housekeeping and F&amp;B departments.</li><li>Check if all departure details for the day have been taken, as well as for the next day.</li><li>To arrange for bouquets, cake and cards in case of guest’s anniversary and birthdays.</li><li>Check VIP rooms after amenities are placed.</li><li>Coordinate with the lobby manager regards arrival &amp; departure transport arrangements for the day.</li><li>File daily guest relations report and documents systematically.</li><li>At the end of the shift or the day, he has to communicate all information that the next shift has to know for a well running of the operations.</li><li>Co-ordination and information with the Front Office, Housekeeping, F&amp;B and especially with the General Manager regarding MIPs and VIPs.</li><li>Reviews Guest Comments daily and takes contact if necessary and possible with the guest for direct action.</li><li>To effectively handle all guest complaints concerning the Front Office in co-ordination with the Front Office Manager, taking corrective action to prevent recurrence and convert the guest into a repeat customer. Co-ordinate proper actions with other departments, informs General Manager where necessary.</li></ul><br>Qualifications<br><br><ul><li>UniversityDegree in Hotel Management</li><li>Fresher or a minimum of 1 year experience in a similar role in a 5-star hotel preferably on the same role</li><li>Have excellent&nbsp;communication skills, empathy, patience, and courteous demeanor</li></ul><br>Additional Information<br><br><p><strong>What is in it for you:</strong></p><br><ul><li>Employee benefit card offering discounted rates at Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are the Intelligent Internet Platform.<br> We connect People, Places, and Things anywhere, managing Internet Performance better than anyone else while providing One Global Experience, delivering Visibility, Control, and Security through expereoOne.<br> Expereo believes in the power of Internet connectivity.<br> As the world's largest provider of managed internet, SD‑WAN/SASE, and Cloud connectivity solutions, we power enterprises and government sites worldwide, helping to enhance every business’ productivity with flexible and optimal Internet performance.<br> As a trusted partner of Fortune 500 enterprises, our continued success depends on the talented individuals who make Expereo a dynamic, effective, multicultural, and equitable environment.<br> About the role The Supplier Relations Manager is a member of the MEA, India &amp; Pakistan Supplier Relations team, reporting to the Team Lead, Supplier Relations who is based in the Dubai office.<br> You’ll be the driving force that will take our local supplier partner relationships, who are enabling Internet and Cloud services, forward and tell our story far and wide.<br> You’ll make sure that all our connectivity service options guarantee an amazing customer experience along their entire journey and supports their businesses today, tomorrow and into the future.<br> You will work with a passionate and professional team of supplier management representatives in the Middle East Africa India region.<br> As the Supplier Relations Management team, it is your shared objective to find, develop and manage first in class local partner relationships that can deliver a unique commercial and operational customer experience.<br> Ultimately your contribution will drive growth for Expereo being the visionary partner for our customers.<br> Establish and develop relationships and service level agreements with ISPs, Carriers and Telecom and Equipment organizations within your nominated countries and region.<br> Become the “go to” expert for Expereo’s Internet services in your countries of responsibility.<br> Consistently assess Expereo’s cost profile with its local providers and identify initiatives which will result in cost savings Responsible for quality checks, pricing negotiation and coordination with the Sales and Service Delivery team Prepare supplier partner communication plans and contracting options, by negotiating and regularly reviewing terms and conditions with the supplier Work closely with Expereo’s internal teams to execute negotiation strategies that include most favorable options for pricing, process, service, and quality Own supplier relationship management and ensure supplier development Initiate day-to-day follow up with suppliers Regularly review the operational and commercial performance of the carriers/providers, initiate improvements and change carrier/provider preferences where required Keep track of new developments in the region, in terms of available service technologies, pricing, service levels, and regulatory environment Act as an interface between Expereo and supplier partners within the designated region and support operational escalations Ensure that the Supplier Partners, products, services, pricing and relevant related details are properly administrated in the Expereo Systems.<br> Bachelor's degree or higher educational level Candidates with up to 2 years of experience in Supplier Relations are preferred.<br> We also welcome applications from fresh graduates who are eager to learn, develop their skills, and build a long-term career in this field.<br> Customer focused and strong communication skills; enjoys building and maintaining relationships Exceptional communication skills Good negotiation skills Thrives in a fast paced and dynamic working environment Accurate and well organized, persistent, quality and result driven</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><br>Applicants must already be in Dubai to qualify for this role.<br><br> <br><br>Work Location: Dubai, UAE.<br><br>Office based, Monday to Friday, 9am to 6pm.<br><br>Estimated Salary: AED 18K - 30K per month + Medical Insurance for self + Annual Flight tickets for self + Visa + Bonus (discretionary)<br><br> <br><br>About the Opportunity:<br><br>Would you be interested in joining a European, family-owned professional and corporate services firm that has a long history in delivering consistent year-on-year growth and stability, who are expanding rapidly in the UAE. They are looking for a Regional Manager / Business Relations Manager / Senior Relationship Manager profile to manage their professional and corporate services business here in Dubai, leading a small team of up to 5 persons.<br><br> <br><br>Key Responsibilities<br>Oversee and manage all corporate services, ensuring operational excellence and client satisfaction.Maintain strong government relationships, as well as relations with key free zone authorities, accounting, and legal firms.Expertise in Company Formation &amp; Licensing StructuringKnowhow of Visa Processing &amp; Business Consulting<br><br><br> <br><br>Requirement:<br>Minimum of 5 years of professional, corporate services experience in the UAEProven background in providing corporate services including company formation and business set up, licensing, visa processing.Track record in dealing with major UAE Free Zones, including DIFC, DMCC, and IFZA.Fluent in English language, both written and verbal<br><br><br> <br><br>Let op: vacaturefraude<br><br>Helaas komt vacaturefraude steeds vaker voor. We waarschuwen je voor mogelijke misleiding:<br>* Wij zullen nooit via WhatsApp of in een videogesprek vragen om jouw persoonlijke gegevens (zoals een kopie van je ID, bankgegevens of BSN).<br>* Twijfel je over de echtheid van een vacature of contactpersoon? Neem dan altijd rechtstreeks contact met ons op via de officiële contactgegevens op onze website.<br> <br>Important: job fraud<br> <br>Unfortunately, job fraud is becoming more common. Beware of such scams:<br>* We will never ask for personal information (such as a copy of your ID, bank details, or social security number) via WhatsApp or during a video call.<br>* If you're unsure whether a vacancy or contact person is legitimate, please reach out to us directly using the official contact details on our website.<br> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills">Corporate services<br> </div>

???? We’re Hiring: Relationship Manager???? Location: United Arab Emirates (Remote)???? Employment Type: Part-Time???? Experience Level: Mid-Level to Senior???? Work Arrangement: Fully Remote About UsWe are a globally focused organization dedicated to building strong, long-term relationships with clients and business partners across diverse markets. Our teams combine professional service, commercial insight, and responsive communication to create valuable client experiences and sustainable business growth. We value trust, accountability, relationship-building, and a proactive approach to client success. The Role We are seeking an experienced Relationship Manager to develop and maintain strong client relationships while supporting business growth and customer satisfaction. In this part-time, fully remote role, you will serve as a trusted point of contact, understand client needs, coordinate solutions, identify opportunities, and ensure consistent follow-through. The ideal candidate is commercially minded, highly communicative, and capable of balancing client expectations with business objectives. You will work closely with internal teams to deliver responsive service and strengthen long-term partnerships. Key Responsibilities Build and maintain strong, professional relationships with existing and prospective clients. Serve as a primary point of contact for client inquiries, requests, and ongoing needs. Understand client objectives and recommend suitable products, services, or solutions. Monitor client satisfaction and proactively address concerns or service issues. Identify opportunities for account development, retention, and sustainable business growth. Coordinate with internal teams to ensure timely and effective delivery of client requirements. Maintain accurate client information, interaction records, and follow-up activities. Prepare relationship updates, client reports, and relevant performance information. Develop a strong understanding of market trends, customer expectations, and business priorities. Contribute ideas that improve client experience, relationship management, and commercial performance. Requirements Bachelor’s degree or equivalent qualification preferred.3+ years of relevant relationship management, account management, sales, customer success, or business development experience preferred. Strong understanding of client relationship management and customer retention principles. Knowledge of consultative communication and solution-oriented service. Familiarity with CRM systems, digital communication, and remote collaboration tools. Strong negotiation, presentation, listening, and interpersonal skills. Commercial awareness with the ability to identify and develop business opportunities. Excellent organization and follow-up skills with strong attention to detail. Ability to manage multiple client relationships and priorities independently. Professional, trustworthy, adaptable, and results-oriented approach. What We Offer Flexible part-time hours within a fully remote working environment. Competitive compensation aligned with experience and responsibilities. Opportunities to strengthen relationship management, commercial, and leadership capabilities. Exposure to international clients, markets, and cross-functional business teams. Opportunities to contribute to meaningful client-growth and service-improvement initiatives. A collaborative culture focused on trust, professional development, customer value, and long-term success.

Company Description<br> GEIB Loyalty Cards Services LLC is a trusted channel partner of financial institutions in the UAE, specializing in providing diverse financial solutions. The company offers a range of services, including Personal Loans, Credit Cards, and Liabilities. With a strong presence in the region, GEIB Loyalty Cards Services is committed to delivering value-driven and tailored financial products to meet customer needs. The organization operates in a fast-paced and customer-centric environment, driven by a focus on exceptional financial services.<br> Role Description<br> This is an on-site, full-time role located in Dubai for a Relationship Officer. In this role, the Relationship Officer will establish and maintain strong relationships with clients, identify customer needs, and promote the company's financial products, including credit cards and personal loans. Additional responsibilities include advising clients on suitable financial solutions, maintaining accurate records, and ensuring excellent customer satisfaction. Regular engagement with clients to understand their financial goals and offering tailored products is a key aspect of this role.<br> Qualifications<br> Strong customer relationship and interpersonal skills to build and maintain client relationships effectively. Sales skills and the ability to achieve targets, particularly in promoting credit cards, personal loans, and other financial products. Analytical and problem-solving skills to identify customer needs and provide appropriate financial solutions. Good communication and negotiation skills, both verbal and written, to engage with clients and financial institutions professionally. Prior experience in financial services or sales, particularly in credit and loan services, is a plus. Self-motivated with the ability to work independently and as part of a team. Bachelor's degree in Finance, Business Administration, or a related field is preferred but not mandatory. Knowledge of the UAE financial sector or market trends is an advantage.

<p>A leading hospitality company is looking for a Guest Relations Officer to provide excellent guest service and ensure a welcoming and pleasant experience throughout their stay. The ideal candidate should have strong communication skills, a friendly attitude, and the ability to handle guest requests and concerns efficiently.</p> <p>Responsibilities<br /> Welcome and assist guests in a warm and courteous manner.<br /> Handle guest inquiries, requests, feedback, and complaints professionally.<br /> Provide accurate information about hotel facilities, services, and local attractions.<br /> Coordinate with front office, housekeeping, food &amp; beverage, and other departments.<br /> Follow up on guest requests to ensure timely resolution.<br /> Maintain accurate records of guest feedback and service issues.<br /> Assist with special arrangements and VIP guest requirements.<br /> Build positive relationships with guests and encourage customer satisfaction.<br /> Support check-in, check-out, and other guest service activities when required.<br /> Maintain a high standard of hospitality and service at all times.<br /> Report recurring guest concerns to management and suggest improvements.<br /> Requirements<br /> Previous experience in guest relations, hospitality, customer service, or a similar role is preferred.<br /> Excellent English communication and interpersonal skills.<br /> Friendly, confident, and customer-focused personality.<br /> Strong problem-solving and complaint-handling abilities.<br /> Good organizational and multitasking skills.<br /> Ability to work under pressure in a fast-paced hospitality environment.<br /> Basic computer knowledge.<br /> Additional languages are an advantage.<br /> UAE hospitality experience is preferred.</p> <p>Qualified candidates may send their updated CV to:<br /> reevadesk0786@gmail.com</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Position: Banking Products Relationship Officer- Auto Loans/Personal Loans/Credit cards</strong><br><strong>Location: Dubai Oud Mehta</strong></p><p><strong>Salary: AED 4,000 per month (plus performance incentives)</strong><br><strong>Employment Type: Permanent | Full-time</strong></p><p><br></p><p><strong>Role Summary:</strong><br>The Banking Relationship Officer is responsible for generating new business and achieving sales targets for Credit Cards &amp; Auto loans This role involves prospecting, customer acquisition, relationship management, and providing financial solutions tailored to customer needs. The ideal candidate should have strong communication skills, a results-oriented mindset, and a solid understanding of retail banking products.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><p>Identify and approach potential customers through cold calls, referrals, field visits, and networking.</p></li><li><p>Promote and sell Credit Cards / Auto Loans to customers.</p></li><li><p>Meet and exceed monthly sales targets and KPIs.</p></li><li><p>Generate leads and maintain a healthy sales pipeline.</p></li><li><p>Conduct product presentations and explain key features, benefits, and eligibility criteria.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Key Skills &amp; Competencies</p><ul><li><p>Strong sales and negotiation skills</p></li><li><p>Excellent communication &amp; interpersonal abilities</p></li><li><p>Good knowledge of retail banking products (Credit Cards/PL/Auto Loans)</p></li><li><p>Ability to work under pressure and achieve targets</p></li><li><p>Customer-centric approach</p></li><li><p>Basic understanding of credit assessment and documentation processes</p></li><li><p>Excellent communication skills in English (other languages are an advantage)</p></li><li><p>Target-driven, professional, and customer-focused.</p></li><li><p>Understand customer financial needs and provide suitable lending solutions.</p></li><li><p>Maintain strong customer relationships to drive repeat business and referrals.</p></li><li><p>Ensure high levels of customer satisfaction and service quality.</p></li><li><p>Handle customer queries, documentation guidance, and loan/credit card application support.</p></li></ul><br><p>Requirements:</p><ul><li><p>Age<strong>:</strong>&nbsp;20 to 35 years</p></li><li><p>Bachelor’s degree in Finance, Business Administration, or related field.</p></li><li><p>Experience in retail or corporate banking, preferably in product sales or relationship management.</p></li><li><p>Strong interpersonal and communication skills.</p></li><li><p>Customer-focused with problem-solving abilities.</p></li><li><p>Knowledge of banking products and regulations.</p></li><li><p>Clear credit history.</p></li></ul><br><p>Compensation and Benefits</p><ul><li><p>Training and development support.</p></li><li><p>Career growth opportunities within the UAE banking sector.</p></li><li><p>Multicultural and professional work environment.</p></li><li><p>Visa &amp; Insurance Provide by a company</p></li></ul><p></p></section>

<p>GUEST RELATIONS OFFICER – HIRING NOW</p> <p>We are currently hiring a Guest Relations Officer to join our hospitality team and deliver exceptional service to guests. This is an excellent opportunity for friendly, professional, and customer-focused individuals who enjoy creating memorable guest experiences. Freshers can apply, and training will be provided for suitable candidates.</p> <p>Job Overview</p> <p>The Guest Relations Officer will be responsible for welcoming guests, addressing inquiries and concerns, ensuring guest satisfaction, and maintaining the highest standards of hospitality and customer service.</p> <p>Job Responsibilities<br /> Welcome guests and provide a warm, professional first impression<br /> Assist guests with inquiries, requests, and special arrangements<br /> Resolve guest concerns and complaints promptly and professionally<br /> Coordinate with housekeeping, front office, and other departments<br /> Monitor guest satisfaction and ensure excellent service standards<br /> Maintain accurate guest records and update relevant information<br /> Promote hotel facilities, services, and special offers<br /> Ensure a positive and memorable guest experience throughout their stay<br /> Requirements<br /> Freshers can apply<br /> Excellent communication and interpersonal skills<br /> Friendly, professional, and customer-oriented attitude<br /> Ability to work in a fast-paced hospitality environment<br /> Basic computer knowledge is an advantage<br /> Willingness to work flexible shifts, including weekends and holidays<br /> What We Offer<br /> Competitive salary package<br /> Visa and benefits as per UAE Labor Law<br /> Professional training and development<br /> Career growth opportunities<br /> Supportive and dynamic work environment<br /> Job Details</p> <p>Position: Guest Relations Officer<br /> Employment Type: Full-Time<br /> Location: UAE</p> <p>How to Apply</p> <p>Send your CV via Email: hrjamal.hotels@gmail.com</p> <p>Apply now! Limited vacancies available.</p>