وظائف افراد امن في الإمارات 2026 | احدث الوظائف من تنقيب

من ٠ إلى ٠ سنة بيت.كوم

Senior Engineer, Structural (Civils)

On-site - الإمارات ٢١ يوليو ٢٠٢٦

النفط والغاز والطاقة

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Title: Sr Engineer, Structural (Civils) "Belong, Connect, Grow, with KBR! The KBR team of teams delivers future-forward science, technology and engineering solutions and mission-critical services that help governments and companies around the world accomplish their most important objectives, while also helping achieve their sustainability goals. KBR Sustainable Technology Solutions provides holistic and value-added solutions across the entire asset life cycle. These include world-class licensed process technologies, differentiated advisory services, deep technical domain expertise, energy transition solutions, high-end design and engineering capabilities, and smart solutions to optimize planned and operating assets." KBR is looking for Sr Engineer, Structural (Civils)with Onshore Site project experience in MEGA EPC projects to be based in Abu Dhabi for PMC project. 3.JOB PURPOSE:Provide Operations Technical Support related to Structural Engineering for day to day issues for UZ facilities, troubleshooting exercise, identifying structural adequacy issues interface with various stakeholders in the Company to provide effective engineering & operation solutions that support field operations without compromising HSE & Integrity. 4.KEY ACCOUNTABILITIES:Job Specific Accountabilities <ul><li>Provide Day-to-day technical support to site operations for various technical queries impacting plant operations.</li><li>Provide Technical support to Analyse operations problems and identify troubleshooting requirement</li><li>Provide Technical support to conduct Production performance and field tests (within design limits) & analyse plant & equipment capacity, performance and identify bottlenecks / enhancement opportunities and mitigation measures.</li><li>Provide technical support for all the Asset Managed Maintenance activities like refurbishment, like to like replacement etc.</li><li>Follow up progress of all studies/ projects sent to CED. Participate in various engineering reviews / workshops for those studies / projects.</li><li>Lead and finalise structural adequacy concerns due to additional facilities (within design limits).</li><li>Provide technical support for interface related to all shared facilities like utilities for new projects and studies.</li><li>Provide technical support for conducting Incident investigations, Audits and Surveys followed by follow up of recommendation actions & its implementation.</li></ul>JOB DESCRIPTION <ul><li>Technical support for review / approval of documents for purchase of equipment / PR item by Asset (not requiring Engineering Package).</li><li>Provide technical support and inputs and participation in workshops to review Asset Replacement Plan, short term and long term facility development plans, etc.</li><li>Provide technical support, during site implementation for minor works (Site Schemes) managed by ASSET.</li><li>Participate along with Team Leader for development, monitoring and updating of various plans.</li><li>Provide input & participation in HAZID, QRA, TRA, SBRA, BRA and other safety studies including minor works managed by ASSET.</li><li>Carry out Management of Plant Modification Requests (PMR) and Engineering Work Requests (EWR) in HQ including initial screening, prioritizing, tracking, review & interfacing with CED including final close-out based on As-Built & support during implementation. Review and approve temporary PMRs in co-ordination with Central Engineering Division.</li><li>Input / Develop Business case / Statement of Requirement deemed as appropriate for new requirements based on optimization opportunity, change of operation philosophy, Audit Actions, Risk Register etc. related to Engineering issues.</li><li>Coordinate with PSD for cost estimation for facility modification, enhancement and structural discipline.</li><li>Provide necessary input for the development of project economic acceptability criteria, carrying out fitness for purpose studies for existing facilities in conjunction with CED & AID by means of structural analyses, calculations, engineering judgment etc. Reviews and endorses any engineering changes with respect to structural discipline and provides input for other disciplines.</li><li>Co-ordinate with CED in establishing corporate engineering standards and procedures for structural discipline. Participates in the development of engineering standards and procedures for structural discipline.</li></ul> Job Specific Accountabilities Generic Accountabilities Supervision <ul><li>Plan, supervise and coordinate all activities in the assigned area to meet functional objectives.</li><li>Train and develop the assigned staff on relevant skills to enable them to become proficient on the job and deliver the respective section objectives.</li></ul>Budgets <ul><li>Provide input for preparation of the Section / Department budgets and assist in the implementation of the approved Budget and work plans to deliver Section objectives.</li><li>Investigate and highlight any significant variances to support effective performance and cost control</li></ul>Policies, Systems, Processes & Procedures <ul><li>Implement approved Section / Department policies, processes, systems, standards and procedures in order to support execution of the Section’s / Department work programs in line with Company and International standards.</li></ul>Performance Management JOB DESCRIPTION <ul><li>Contribute to the achievement of the approved Performance Objectives for the Section / Department in line with the Company Performance framework.</li></ul>Innovation and Continuous Improvement <ul><li>Design and implement new tools and techniques to improve the quality and efficiency of operational processes.</li><li>Identify improvements in internal processes against best practices in pursuit of greater efficiency in line with ISO standards in order to define intelligent solutions for issues confronting the function.</li></ul>Health, Safety, Environment (HSE) and Sustainability <ul><li>Comply with relevant HSE policies, procedures & controls and applicable legislation and sustainability guidelines in line with international standards, best practices and ADNOC Code of Practices.</li></ul>Reports <ul><li>Provide inputs to prepare Section MIS and progress reports for Company Management.</li></ul> 5.COMMUNICATIONS & WORKING RELATIONSHIPS:Internal<ul><li>Daily contact with site teams for exchange of information related to day to day operation and other issues</li><li>Regular Site visits to liaise with site teams for various operations issues, follow up on studies / PMR / WR and other ongoing issues</li><li>Regular contact with CED Focal point for follow-up of various Engineering Packages</li><li>Co-ordinate with ID & HSE & OS Team of other Assets for trouble shooting / debottlenecking issues to improve facility operations at site</li><li>Regular contact with Major Maintenance Team, Shutdown and Campaign Team, Production and Reservoir Team for technical support</li></ul>External<ul><li>N/A</li></ul>6.QUALIFICATIONS, EXPERIENCE, KNOWLEDGE & SKILLS:Minimum Qualification<ul><li>Bachelor Degree in Civil/Structural Engineering or Equivalent</li></ul>Minimum Experience & Knowledge & Skills<ul><li>15 years of experience, including at least 5 years in Oil and Gas field. Experience in Plant design is essential.</li><li>Should be capable of producing reports based on field trials, troubleshooting exercise & preparing business case etc.</li><li>Interpersonal skill to successfully manage & interface people from site operations to various stakeholders in the company</li></ul>Professional Certifications<ul><li>N/A</li></ul> 7.TECHNICAL COMPETENCIES:<ul><li>As per ADNOC standard competencies</li></ul>JOB DESCRIPTION 8.BEHAVIOURAL COMPETENCIES:<ul><li>As per ADNOC standard competencies</li></ul> Interested and suitable candidates please apply for the role. Suitable candidates will be contacted directly. WORK CONDITION: Physical Effort Work Environment <ul><li>Sitting 80%</li><li>Walking / Standing 20%</li></ul><ul><li>A/C environment 90%</li><li>Outdoor 10%</li></ul> </div>

من ٠ إلى ٠ سنة بيت.كوم

Senior Manager, Shari''a Audit

On-site - الإمارات ١٨ يوليو ٢٠٢٦

القانون

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Role       : Senior Manager, Shari'a Audit Location : Abu Dhabi  Role Purpose: Responsible for organizing and managing internal Shari’a audits assignments according to Internal Shari’a audit plans. The responsibilities of Sr. Manager Shari’a Audit include overseeing the process of Internal Shari’a audits, making recommendations on policies, and ensuring that the organization conform with Shari’a rules & principles in order to provide a reasonable assurance to the management that Shari’a risk is mitigated to an acceptable residual level. Performs complex internal Shari’a audit assignments in designated areas of the organization to identify, resolve, and/or recommend solutions to assure full compliance with Shari’a resolutions of ADIB’s Internal Shari’a Supervisory Committee of ADIB.  May serve as the project leader on standard audits and conduct complex audits independently.      Key Accountabilities of the role       <ul><li>Adhere to: <ul><li>The AAOIFI Standards. </li><li>The Institute of Internal Audit Standards e.g. independence, objectivity, proficiency and performance of audit work. </li><li>The Internal Shari’a Audit objectives, mission and vision. </li></ul></li><li>Perform the internal Shari’a audit assignments/assigned duties efficiently and effectively based on the risk-based Shari’a Audit approach sketched by the line Management and in consultation with Team Leader.   </li><li>As Sr. Manager Shari’a Auditor, of High/Medium/Low risk Shari’a audit assignments or Team Leader of Medium/Low risk Shari’a audit assignments, must assist the Team Leader or line management in preparing a risk-based Shari’a audit plan for the assignments by:  <ul><li>Developing an understanding of activities. </li><li>Defining the related areas of Shari’a risks and controls for all the activities/processes subject to Shari’a Audit. </li><li>Drafting/revising/updating the Shari’a Audit Program based on Shari’a risk assessment that considers impact and likelihood. Ensure any changes/additions to Shari’a audit programs are discussed and approved by Team Leader. </li><li>Compiling and reviewing the Internal Shari’a Supervisory Committee resolutions.  Also ensure that the resolutions are incorporated in the related Shari’a audit program. </li><li>Preparing the checklist which will be used between the Shari’a Team Leader and members. </li><li>Assisting and coordinate with the Shari’a IT Project team or IT Division (thru Shari’a IT project team) to develop/improve certain reports required prior to the commencement and/or throughout the Internal  Shari’a Audit assignments. </li><li>Preparing the Authority letter. </li><li>Preparing and conducting a presentation to all concerned Shari’a audit members, Team Leader and line Management discussing the steps that have been implanted/will be implemented during the preparation and field work stages. </li><li>Selecting the samples in consultation with Team Leader and according to the approved sampling methodologies. </li><li>Preparing the Assignment Planning Memorandum. </li><li>Arranging for and completing the working papers/assigned work on timely manner according to Internal Shari’a Audit management guidelines in this regard. In addition; handing over the working paper to Team Leader on timely manner without delays.  Also, by ensuring that working papers reflects the work performed, sample selected and contains Shari’a Audit program and is considered as complete/adequate to support exceptions.  <ul><li>Providing guidance to other Shari’a Auditors in consultation with/as requested by Team Leader. </li><li>Following-up receipt of Client management replies to exceptions as per Shari’a Compliance policy (3 working days) and promptly bringing to the attention of line management any deviation which could result from delaying Shari’a audit process (during fieldwork or draft report). </li><li>Completing the assigned duties within projected time scale and that any variances been properly justified to Team Leader. </li><li>Completing the assignment performance appraisal performed by Team Leader at the end of each Shari’a audit assignment,  </li><li>Enhancing decision-making skills. </li></ul></li><li>By applying risk-based Shari’a Audit methodology; identify critical Shari’a risks, major control weaknesses, process inefficiencies on timely manner and report to the respective Team leader for discussion and opinion. </li><li>Ensure that corrective actions have been taken on all previous Shari’a audit exceptions and that repeated issues are highlighted to the team leader on time. </li><li>Ensure that exceptions are drafted properly/promptly by utilizing the exceptions’ database and discussing the exceptions with Team leader prior to drafting. </li><li>Achieve high standards of behavioral competencies according to the competencies defined by the line management (as per the Assignment Performance Appraisal related to Team Member).  Consult with Team Leader on the competencies below standards. </li><li>Keep a constructive working relationship with Shari’a Audit clients in order to achieve the overall objectives. </li><li>Maintain excellent teamwork environment and team spirit. </li><li>Achieve very good knowledge of ADIB processes, policy & procedures and AAOIFI/IIA standards. </li><li>Understand/improve working knowledge on all automated Shari’a auditing tools. </li><li>Maintain very good efficient and professional oral and written communication skills. </li><li>Whenever requested, participate in special reviews (related to Shari’a). During the special review, assist in determining the circumstances which enabled such situations, identify responsibility for any losses or failures to comply with Shari’a policy & procedure and provide recommendations for Team Leader/line management review. </li><li>In coordination with Team Leader, train new/existing staff on Shari’a related issues and Shari’a Audit Approach.  </li><li>Whenever requested by Team Leader, review new and/or changes to bank’s policies and procedures (related to Shari’a) in order to evaluate the Shari’a control adequacy and related risk mitigation.  </li><li>Ensure that paper-based working papers and other Shari’a audit documents are adequately protected and secured throughout the assignment. </li><li>Comply with any additional tasks which could be assigned by the Team Leader/line management.   </li></ul></li></ul>Specialist Skills / Technical Knowledge Required for this role: <ul><li>Bachelor in Sharia or Islamic Economics or Islamic Banking. </li><li>CISSA and CIPA certifications(or alternative certifications). </li><li>A professional certificate in auditing issued by an international organization. </li><li>Arabic & English language    </li><li>IT skills    Previous experience:  </li><li>5 to 10 years’ experience. </li></ul> </div>

دوام كامل من ٠ إلى ٠ سنة Naukri Gulf

Center Manager

On-site - الإمارات - رأس الخيمة ١٦ يوليو ٢٠٢٦

التصميم والإبداع

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">The role is responsible of identifying and implementing efficiency improvement, quality complaints reduction, Process enhancement and automation opportunities. You will focus on creating opportunities for various Designing and Prepress aspects, such as resource optimization, cost reduction, Innovation and technological advancement, efficiency improvement, customer engagement, quality control & assurance, market research and trends, team’s building and process automation. Role is focused on various strategic aspects of the business, contributing to its success and competitiveness This position is a blend of technical expertise, creative vision, and effective leadership to drive success. The position is responsible for resource planning and optimization, review and establish plans and strategies to uplift the department, training and mentoring the team, product development & Innovation support, implementing and directing the production activities of the company in a designated area to achieve the department objectives. Leading the team by establishing goals and monitoring the growth and progress reports which is essential in determining potentials of the team in designing and prepress improvement. You should develop techniques to address the resource optimization targets, quality improvement and arrange technical trainings, expand to maintain the targeted objectives in order to uplift the day-to-day operation of the department. Including but not limited to resource planning and acquiring, SOPs updating, efficiency improvement, cost reduction, quality improvement, technology advancement & automation, technical presentation, product compliance and reporting to the management. Prepress Management:· Oversee and manage the prepress department, including staff, equipment, and workflow.· Ensure the timely and accurate preparation of customer files for printing, including file checking, color management, and imposition.· Collaborate with production teams to optimize printing processes, reduce errors, and enhance print quality.· Stay updated on industry trends and technological advancements in prepress to recommend and implement improvements.Design and Creative Management:· Lead and manage a team of graphic designers and creative professionals.· Coordinate design projects from concept to completion, ensuring alignment with customer requirements and brand guidelines.· Review and approve design concepts, layouts, and proofs, ensuring they meet quality standards.· Foster a creative and collaborative work environment, encouraging innovation and fresh design ideas.Customer Engagement:· Interact with clients to understand their design and prepress needs, providing expert guidance and solutions.· Collaborate with sales and customer service teams to ensure customer satisfaction and project success.· Handle customer feedback and resolve any issues related to design or prepress processes.Quality Assurance:· Implement and maintain quality control procedures to ensure error-free output in prepress and design work.· Conduct regular checks and audits to verify compliance with quality standards.· Troubleshoot and resolve technical issues related to prepress and design software and equipment.Resource Management:· Manage budgetary considerations for the prepress and design center, including equipment maintenance and software licenses.· Monitor and allocate resources effectively to meet project deadlines and business goals.· Quality Assurance: Ensuring the quality and accuracy of printed materials is critical in the printing and packaging industry. The manager is responsible for implementing and maintaining rigorous quality control procedures in both design and prepress activities. This contributes to customer satisfaction, minimizes errors, and reduces waste, thereby enhancing the company's reputation and competitiveness.· Efficiency Improvement: Streamlining prepress processes and design workflows is essential to improve efficiency and reduce production time. The manager identifies bottlenecks, optimizes resource allocation, and implements technological advancements to enhance productivity. This strategic focus on efficiency can lead to cost savings and increased competitiveness.· Innovation and Technology Adoption: Staying abreast of technological advancements in design, prepress, and printing is crucial. The manager should identify and recommend the adoption of new technologies, software, and equipment that can improve the company's capabilities, enhance print quality, and reduce production costs. Strategic investments in technology can provide a competitive edge.· Customer Engagement: Collaborating closely with customers and sales teams, the manager helps understand client needs and preferences. By offering design and prepress solutions that align with customer requirements and market trends, the manager contributes to customer loyalty and repeat business, which is vital for long-term success.· Cost Management: Managing the budget for design and prepress operations is part of the manager's role. This includes controlling expenses related to software licenses, equipment maintenance, and staffing. Effective cost management contributes to the company's profitability and strategic sustainability.· Talent Development: Attracting and retaining skilled designers and prepress professionals is essential for consistent high-quality output. The manager is responsible for recruiting, training, and developing a talented team. A strategically focused approach to talent management ensures that the company maintains a competitive advantage in design and prepress capabilities.· Market Research and Trends: Keeping an eye on market trends, consumer preferences, and competitors' offerings is crucial. The manager should provide insights into emerging design and packaging trends, helping the company adapt and innovate to meet changing market demands.· Environmental Responsibility: As sustainability becomes increasingly important, the manager can play a strategic role in implementing eco-friendly design and printing practices. This not only aligns with corporate social responsibility but also meets the demands of environmentally conscious customers, opening up new market opportunities.</div></section><section>Desired Candidate Profile· BS/BA as basic education, Degree in Graphic Design/Fine Arts, Printing or its equivalent.· 10-15 years work experience in Offset Printing of mono cartons, production house, graphic designs and illustrations and similar capacity or role in a communication arts environment.· Must have an extensive background in software design or hardware and graphic design related with a strong technical background in handling emerging technologies in new media.· Software applications; Application / Hands on : Illustrator (2019 latest version)o Adobe Photoshopo Adobe Acrobat PDFo Esko Viewer & Esko 3D Viewero Must have an extensive background in graphic design related software and hardware.· Understanding of Pre-press software (additional preference)o Plato – for multi – upso Esko for trapping & Checkingo Art Pro (old Version) for checking old files or Artpro+</section>

من ٠ إلى ٠ سنة بيت.كوم

NE Supervisor

On-site - الإمارات ١٤ يوليو ٢٠٢٦

الإنشاءات والعقارات

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Date Posted: 2026-02-17Country: United Arab EmiratesLocation: Otis L.L.C, 37th floor, The One Tower, Sheikh Zayed Road, Dubai, United Arab EmiratesCore Responsibilities 1. Manage all pre-installation works : <ul><li>Ensure availability of adequate and firsthand information of contractual scope of works and  deliveries. </li><li>Plan material deliveries in conjunction  with factory and supply chain </li><li>Monitor shaft readiness and ensure shafts dimensions are  as per approved shop drawings </li><li>Ensure adequate resources planning   to meet project’s contractual requirements. </li><li>Award  Purchase order for Sub contactors, local materials in conjunction with Project Manager and supply chain  </li></ul>2. Coordination with main contractors, architects, and consultant teams on the projects requirement: <ul><li>Shop drawings, Technical submittal ,Material sample, Method statement & Inspection and Test Plan approval </li><li>Plan and arrange Logistic programme  for safe and timely deliveries of Escalators and elevator material inside the building premises </li><li>Submitting daily, weekly and monthly reports to main contractor ( as applicable according to project requirement) </li><li>Attend weekly/Bi weekly  meetings with MC </li><li>Advice MC of any deviation to scope of works and book Variation order </li><li>Carry out Technical co-ordination and planning to interface elevators with Low Voltage devices </li></ul>3. Installation Phase: <ul><li>Ensure Adequate  resources are available  (sub contractors employees, safe and certified capital tools) </li><li>Raise Material Inspection Request upon deliveries of materials and approval </li><li>Ensue proper communication/letters/ records keeping with the MC in conjunction with Project Manager pertaining to  all aspects of the project </li><li>Follow up of installation  progress through MS Projects, Primavera or excel spread sheet as required. </li><li> Plan risk assessment prior to hoisting and rigging and other critical activities </li><li>Conduct TBT/FPA and ensure all other safety aspects are adhered to as per company’s laid down safety procedures </li><li>Follow installation progress through MS Projects, Primavera or excel spread sheet as required </li><li>Raise Trouble reports for any missing, short shipped , defective materials and follow up their deliveries </li><li>Advice /Support installation teams for any installation related issues </li><li>Ensure installation manuals, Engineering drawings ,  approved shop drawings are available at all times  </li><li>Coordination with supply chain to ensure local materials are ordered and available on a timely manner </li><li>Ensure in stage  QA/QC are carried out as per company’s laid down procedures </li><li>Ensure T&C plan and availability of adjustors  to meet project’s deadline </li><li>Ensure timely readiness of Construction time usage as per project’s requirement </li><li>Ensure completion of Low voltage interfaces to elevator systems on a timely manner  </li><li>Ensure timely submission of monthly Interim payment applications and follow up payments   </li><li>Carry out Third party inspections as required </li><li>Handover the units to customers in line with Company’s policy and project’s requirement </li></ul>4. Coordination with internal supporting departments (local engineering team,  factory team,  supply chain, finance) on all relevant areas to fulfill project deliveries. 5. Manage and responsible for the projects budget; including preparation and presentation of cost review to finance and management team. Minimum Qualifications <ul><li>Minimum 5-year Elevator industry experience. </li><li>Candidate should be fluent in English and Chinese </li><li>Ability to work in a highly team-oriented and dynamic environment </li><li>Candidate must demonstrate strong written and verbal communication skills to effectively develop expectations and relationships with internal and external customers </li><li>Needs to be self-motivated and able to manage many simultaneous projects and responsibilities </li><li>Candidate should be comfortable in a technical environment utilizing Microsoft based computer software </li></ul>If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.  Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.   You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.   When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.   We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.    Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.  We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.   Become a part of the Otis team and help us #Buildwhatsnext!  Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com. Privacy Policy and Terms: Click on this link to read the Policy and Terms </div>

من ٠ إلى ٠ سنة بيت.كوم

Engineer - Planning

On-site - الإمارات ٩ يوليو ٢٠٢٦

الضيافة والسياحة

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Job Description We are seeking a detail-oriented and analytical Engineer - Planning to join our dynamic team in Dubai, United Arab Emirates. In this role, you will be responsible for developing, managing, and optimizing project schedules while ensuring compliance with RTA specifications and contractual requirements. You will work collaboratively with cross-functional teams to drive project success through strategic planning, risk analysis, and proactive problem-solving. This position offers an excellent opportunity to leverage your planning expertise in a fast-paced, innovative environment where your contributions directly impact project delivery and organizational goals. <ul><li>Develop, review, and maintain comprehensive project schedules (baseline, recovery, and revised programs) using Primavera P6 or equivalent planning software, ensuring full compliance with RTA specifications and standard work breakdown structures</li><li>Monitor project progress against approved baselines, identify schedule delays and critical path impacts, and perform detailed schedule risk analysis and time impact analysis in accordance with contract requirements</li><li>Coordinate planning activities in alignment with RTA approval procedures, including interim milestones, traffic staging, sectional handover requirements, and integration of authority approvals (NOCs, permits, and traffic diversion approvals)</li><li>Review and assess contractors' programs, planning submissions, and method statements against RTA contractual milestones, key performance indicators (KPIs), and phasing requirements with transparency and analytical rigor</li><li>Prepare master schedules, look-ahead programs, and weekly/monthly progress reports in coordination with project teams and stakeholders, ensuring clear communication and organized documentation</li><li>Prepare and evaluate Extension of Time (EOT) claims, substantiating delays with comprehensive planning narratives and supporting evidence to support informed decision-making</li><li>Develop recovery and mitigation plans to address delayed activities, track procurement and long-lead items, and identify potential bottlenecks to ensure schedule compliance and project resilience</li><li>Conduct weekly and monthly planning meetings with stakeholders, coordinate across construction, procurement, design, and commercial teams, and provide strategic planning inputs to support Project Manager decision-making</li><li>Collaborate with team members to identify innovative solutions for scheduling challenges and contribute to continuous process improvement initiatives</li></ul> Qualifications <ul><li>Bachelor's degree in Civil Engineering or related field</li><li>Minimum of 7-12 years of professional experience in planning engineering, with demonstrated expertise in project schedule management and development</li><li>Professional Engineering (PE) certification</li><li>Advanced proficiency with Primavera P6 or equivalent project planning software</li><li>Strong knowledge of RTA specifications, compliance requirements, and construction project standards</li><li>Proven experience with schedule risk analysis, time impact analysis, and recovery planning methodologies</li><li>Demonstrated expertise in Extension of Time (EOT) claims preparation and evaluation</li><li>Excellent stakeholder management and communication skills, with the ability to coordinate effectively across multiple teams and departments</li><li>Proficiency in Microsoft Office Suite and project management tools</li><li>Strong analytical and problem-solving capabilities with exceptional attention to detail</li><li>Ability to organize complex information and manage multiple priorities in a goal-oriented manner</li><li>Experience with procurement tracking, long-lead item management, and bottleneck identification</li><li>Preferred: Experience with traffic staging, phasing requirements, and authority approval coordination in UAE construction projects</li></ul> Additional Information At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment. About AECOM  AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.  AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.  What makes AECOM a great place to work  You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.  As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.  </div>

من ٠ إلى ٠ سنة بيت.كوم

Consultant - Energy Transition

On-site - الإمارات ٨ يوليو ٢٠٢٦

أخرى

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Family: Management Consulting Travel Required: Up to 25% Clearance Required: NoneOur Communities, Energy and Infrastructure (CE&I) practice engages with leaders in energy and utility clients to successfully navigate the energy transition.  We work across value chains creating decarbonisation strategies and helping drive forward solutions including demand response/flexibility, energy and water efficiency, smarter electricity grids and infrastructure, climate resilience and adaptation strategies and business transformation.    To consistently bring highest value to our clients, we work in a uniquely collaborative model integrating insights from our industry, policy and regulation teams along with deep expertise and a track record in energy systems and sustainability.  Supporting our clients with the complexity and challenges of the energy transition is dependent upon our ability to bring together a wide range of capabilities and skills.  We are looking to hire exceptional people with diverse backgrounds and experiences with a passion for making the energy transition a reality. It is important to us that all employees uphold Guidehouse’s values of respect, integrity, innovation, stewardship, and excellence and are supportive of our culture of inclusion & diversity. The UAE team is part of an integrated international business at Guidehouse, combining the UK, European, UAE and Canadian teams under the EMEC business segment. What You Will Do: As a Consultant at Guidehouse you will be working in a team, advising our clients on how they can best navigate the challenges and opportunities associated with the energy transition.  In this role you will: <ul><li>Create meaningful impact for our clients from projects on topics such as: decarbonisation pathways for transport, industry and heat, electricity and water network innovation, climate risk, mitigation and adaptation, flexibility markets, net-zero business model opportunities, energy efficiency, whole system solutions across electricity, water, and gas, network asset management,  and infrastructure development.  </li><li>Perform industry research, engage internal and external stakeholders, prepare client deliverables, and present findings to your project team and clients.  </li><li>Synthesise data into clear analyses and provide fact-based recommendations and solutions for drafting summary reports and presentations. </li><li>Support the development of plans to implement the recommendations and solutions proposed.  </li><li>Support the development of client proposals and other business development activities.  </li><li>Collaborate with Guidehouse colleagues globally and in related teams including those with a Public Sector and with a Sustainability focus. </li></ul>You Are  <ul><li>A proactive team-player who demonstrates their willingness and ability to work effectively in diverse teams, collaborating with colleagues at all levels.  </li><li>A critical thinker with a strong eye for detail and creativity in problem solving. </li><li>Able to show a working knowledge of data collection, organisation and analytical skills. </li><li>Able to work on multiple projects simultaneously and show a good understanding of the project objectives and client expectations. </li><li>A strong communicator with excellent written and presentation skills. </li><li>Passionate about the energy transition, innovation, and personal development. </li></ul>What You Will Need:  <ul><li>Relevant undergraduate degree (e.g., engineering, energy, economics, mathematics, international business, physical sciences etc.). </li><li>1 (ONE) or more years of working experience in related fields. </li><li>A strong curiosity, and/or experience, in a relevant industry topic such as: power systems, renewable energy integration, industry decarbonization, flexibility markets, electricity transmission & distribution planning, climate risk, mitigation & adaptation, the importance of water efficiency and innovation in the energy transition, low carbon gas opportunities such as hydrogen and biofuels, sustainability and the environment. </li><li>Experienced with Microsoft products, especially Excel and PowerPoint. Experience with other analytics tools a plus.  </li><li>Right to work in the UAE (e.g. UAE National, Golden Visa). Note Guidehouse does provide Visa sponsorship. </li><li>Fluent English language (written and spoken). </li><li>Flexibility to work with Guidehouse colleagues and/or client teams in our UAE offices and other UAE locations as needed. </li></ul>What Would Be Nice To Have: <ul><li>Relevant Master’s degree (e.g., engineering, energy, economics, mathematics, international business,  physical sciences, etc.).  </li><li>Willingness to travel internationally. </li><li>Fluent Arabic language (written and spoken). </li></ul> What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. About Guidehouse Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com.  Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse.  Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee. </div>

من ٠ إلى ٠ سنة بيت.كوم

Intern

On-site - الإمارات ٢٨ يونيو ٢٠٢٦

المحاسبة والمالية والبنوك

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> The internship starts September 2026 and has a duration of 24 weeks We're on the lookout for the curious, those who think big and want to define the world of tomorrow. At Amazon Web Services (AWS), you will grow into the high impact, visionary person you know you're ready to be. Every day will be filled with exciting new challenges, developing new skills, and achieving personal growth in our AI-first cloud environment. Would you like to be part of a team focused on drive digital transformation and adoption the adoption of Amazon Web Services (AWS) across EMEA? If you are passionate about cloud technologies, AWS is developing the next generation of cloud leaders through our Amazon Web Services (AWS) Commercial Sales Internship Program. The roadmap includes a detailed and structured experience, designed to provide in-depth learning and hands-on experience in Cloud sales and AWS services, as well as the opportunity to deliver long-term impact through the assignment of a business project utilizing innovative approaches and cutting-edge AI-first solutions. AWS offers an cutting-edge and motivating environment where you will have the exciting opportunity to advance in your career, support the growth of AWS customers, and help shape the future of emerging cloud and AI technologies. This paid internship will give you the chance to take on a unique internship project, enabling you to make a tangible impact and encourage you to build and innovate in the Amazonian way. The program features a rotation structure, exposing you to different aspects of our organization and various AWS service areas. Alongside this, you will be supported by members of our EMEA internship community, working in agile teams with access to mentoring, learning, and shadowing opportunities. Key job responsibilities What Makes You Future-Ready: • Critical thinking and problem-solving abilities with a data-driven approach • Digital innovation mindset with genuine curiosity about AI and emerging cloud technologies • Showcasing resilience and adaptability in a dynamic and fast-paced environment • Customer and stakeholder focus with strong communication skills • Cross-functional collaboration capabilities to work across different teams and business units The program includes comprehensive training on AWS services, cloud computing concepts, AI-first methodologies, and hands-on practical exercises to solidify your learning. You'll develop strategic thinking capabilities, GenAI proficiency, and stakeholder management skills essential for success in our rapidly evolving AI environment. The successful candidate will be interested in a career in cloud technology, demonstrating learning agility, comfort with digital tools, and the ability to think strategically while remaining adaptable to new challenges and technologies that drive and grow AWS footprint with our customers. A day in the life Overview of the internship: • Learn about the AWS solution portfolio (including earning certifications like the AWS Certified Cloud Practitioner and AWS Certified AI Practitioner) and the Amazon culture, with strong focus on AI services and innovative cloud solutions • Rotation assignments across different business units and teams, collaborating with various team members to innovate • Work within agile methodologies to deliver impactful business projects • Build an understanding of customer challenges, requirements, and the potential value that can be delivered by AWS • Differentiate and understand various IT roles and responsibilities in modern AI-first organizations If you're insatiably curious and eager to learn, then you've come to the right place. Depending on your location, country, job status and other requirements, the following benefits may be available to you as an intern: • Competitive pay • Impactful project and internship deliverables with rotation opportunities • Agile team collaboration and innovative project work • Networking opportunities with fellow interns across different EMEA locations • Internship events such as speaker series, intern panels, Leadership Principles sessions, Amazon writing skills sessions, and AI technology workshops • Mentorship and career development About the team Successful applicants will be invited to an online assessment. If successful and selected by the hiring team, you'll be invited for a first virtual interview. If you progress through this stage, you'll then be invited for a final round of interviews consisting of a combination of interviews and case studies, focusing on our Leadership Principles and your ability to work in Agile, innovative environments. Please note that this selection process is subject to change and may vary depending on the role and location. We are committed to diversity, equity, and inclusion, and leveraging our unique perspectives to scale our impact and grow. Amazon has 13 affinity groups (https://www.aboutamazon.com/affinity-groups), sometimes known as employee resource groups, which bring employees together across businesses and locations around the world. With executive and company sponsorship, these groups play an important role in building internal networks for creating a community, advising Amazon business units, leading in service projects, and reaching out to communities where Amazonians live and work. - Work 40 hours/week - Speak, write, and read fluently in English - Speak, write, and read fluently in Arabic - Graduating from a Bachelor's or Master's degree in 2026 and be eligible for an internship - UAE National with family book - Passion for technology sales and AI-first solutions - Strong interest in a technology sales career upon graduation with focus on innovative cloud and AI technologies - A collaborative spirit and the ability to work seamlessly with cross-functional Agile teams to achieve shared goals - Well organized, self-motivated, and driven by success in innovative environments Interest in rotation-based learning and exposure to multiple business areas Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> Nationality </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

من ٠ إلى ٠ سنة بيت.كوم

Senior Engineer

On-site - الإمارات ٢٧ يونيو ٢٠٢٦

الهندسة

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Job Description Construction Supervision & Quality Control <ul><li>Supervise and inspect electromechanical works on-site, including electrical, mechanical, control, and instrumentation systems.</li><li>Review and comment on shop drawings, method statements, material submittals, ITPs, and as-built drawings for all electromechanical components.</li><li>Witness factory acceptance tests (FAT) and site acceptance tests (SAT) for key equipment such as pumps, switchgear, control panels, SCADA systems, traffic signals, and ITS devices.</li><li>Ensure all works comply with relevant standards ( DEWA, Dubai Civil Defence, NFPA, IEC, and other applicable codes).</li><li>Identify and report non-conformances, follow up on corrective actions, and ensure resolution prior to system handover.</li></ul>Coordination & Interface Management <ul><li>Liaise with , DEWA, Dubai Civil Defence, Etisalat, DU, and other authorities for inspections, approvals, and NOCs.</li><li>Coordinate with the Contractor’s electromechanical team and other discipline engineers to resolve technical and interface issues.</li><li>Ensure seamless integration of electrical and mechanical systems with civil works and other project disciplines.</li></ul>Testing, Commissioning & Handover <ul><li>Oversee pre-commissioning and commissioning activities, ensuring they meet approved procedures and performance requirements.</li><li>Review and verify O&M manuals, training materials, and spare parts lists submitted by the Contractor.</li><li>Assist in punch list preparation, system performance verification, and final handover of electromechanical systems.</li></ul>Documentation & Reporting <ul><li>Maintain accurate records of inspections, test results, commissioning activities, and equipment deliveries.</li><li>Prepare daily and weekly reports on electromechanical works progress, key issues, and milestones achieved.</li><li>Support claims review and variation order assessments related to electromechanical works.</li></ul>Technical & Problem-Solving <ul><li>Provide technical support to site inspectors and junior engineers.</li><li>Proactively identify and resolve technical problems to avoid delays and cost overruns.</li><li>Support value engineering initiatives for electromechanical systems to optimize cost and efficiency.</li></ul> Qualifications **Required Qualifications:** <ul><li>Bachelor's Degree in Mechanical Engineering or related discipline</li><li>Minimum 10 years of professional experience in electromechanical engineering, with at least 5 years in a supervisory or senior engineering role on infrastructure projects</li><li>Proven experience on STP (Sewage Treatment Plant), sewerage line, and stormwater projects</li><li>Strong knowledge of electrical, mechanical, control, and instrumentation systems integration</li><li>Familiarity with relevant standards and codes including DEWA, Dubai Civil Defence, NFPA, and IEC standards</li><li>Experience with factory acceptance tests (FAT) and site acceptance tests (SAT) for industrial equipment</li><li>Proficiency in reviewing shop drawings, method statements, material submittals, and as-built documentation</li><li>Demonstrated experience in commissioning and pre-commissioning activities for complex systems</li></ul>**Preferred Qualifications:** <ul><li>Professional Engineer (PE) or equivalent licensure in Mechanical Engineering</li><li>Experience with SCADA systems, traffic signal systems, and Intelligent Transportation Systems (ITS)</li><li>Experience working with government authorities and obtaining NOCs (No Objection Certificates)</li><li>Proficiency in project management software, MS Office applications, and technical documentation standards</li><li>Excellent written and verbal communication skills with ability to coordinate across multiple stakeholders</li></ul> Additional Information At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment. About AECOM  AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.  AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.  What makes AECOM a great place to work  You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.  As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.  </div>

من ٠ إلى ٠ سنة بيت.كوم

Auditor

On-site - الإمارات ١٧ يوليو ٢٠٢٦

المحاسبة والمالية والبنوك

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary We are seeking a skilled and analytical Auditor to join Group Internal Audit (GIA), supporting the Wealth & Retail Banking (WRB) portfolio. The role is responsible for delivering risk-based audits, providing independent assurance on key risks and controls, identifying opportunities for improvement, and supporting continuous monitoring activities. The successful candidate will use data-driven audit techniques, contribute to innovation within the audit function, and help strengthen the Bank’s risk and control environment. Key Responsibilities Audit Planning and Risk Assessment <ul> <li>Support the development and maintenance of risk assessments and risk-based audit plans.</li> <li>Identify emerging risks, control weaknesses, and changes in the business environment requiring audit focus.</li> <li>Contribute to audit scoping, planning, and testing programmes.</li> <li>Provide insights to support audit prioritisation and coverage decisions.</li> </ul> Audit Delivery <ul> <li>Deliver audit engagements in line with Group Internal Audit methodology and professional standards.</li> <li>Conduct fieldwork, review evidence, draft audit findings, and support audit report preparation.</li> <li>Ensure audits are completed within agreed timelines and quality standards.</li> <li>Promote efficiency, consistency, and continuous improvement in audit execution.</li> </ul> Issue Management and Validation <ul> <li>Monitor audit issues and management action plans through to closure.</li> <li>Validate remediation actions to ensure root causes have been appropriately addressed.</li> <li>Escalate overdue, ineffective, or high-risk remediation matters where required.</li> <li>Provide guidance on evidence requirements and effective issue resolution.</li> </ul> Continuous Monitoring and Stakeholder Engagement <ul> <li>Perform ongoing monitoring to identify emerging risks and control concerns.</li> <li>Build constructive relationships with stakeholders while maintaining independence and objectivity.</li> <li>Clearly communicate audit findings, risk impacts, root causes, and recommendations.</li> </ul> Analytics, Innovation and Data Insights <ul> <li>Apply data analytics to enhance risk identification, testing coverage, and audit efficiency.</li> <li>Support the development of automated and data-led audit approaches.</li> <li>Use data visualisation and analytical techniques to identify trends, anomalies, and control indicators.</li> <li>Contribute to audit innovation, methodology enhancements, and digital transformation initiatives.</li> </ul> Non-Audit Activities and Departmental Contribution <ul> <li>Support regulatory reviews, external audit engagements, and quality assurance activities.</li> <li>Contribute to audit committee, risk, and governance forum papers where required.</li> <li>Participate in knowledge-sharing, training, and cross-functional collaboration activities.</li> <li>Support annual planning, risk assessment updates, and continuous improvement initiatives.</li> </ul> People, Culture and Conduct <ul> <li>Demonstrate professional scepticism, integrity, and the highest standards of ethical conduct.</li> <li>Take ownership of continuous professional development across audit, business, risk, and analytics disciplines.</li> <li>Proactively identify, escalate, and support the resolution of risk, conduct, and compliance matters.</li> </ul> Regulatory & Business Conduct <ul> <li>Champion the Group’s Values and Code of Conduct.</li> <li>Maintain the highest standards of ethics, regulatory compliance, and business conduct.</li> <li>Ensure compliance with all applicable laws, regulations, and internal policies.</li> <li>Collaboratively identify, escalate, mitigate, and resolve risk and compliance concerns.</li> </ul> Other Responsibilities <ul> <li>Embed the Group’s brand promise, Here for good, in daily activities.</li> <li>Undertake additional responsibilities as required under Group, Country, Business, or Functional policies.</li> <li>Maintain an up-to-date understanding of role requirements, regulatory expectations, and business developments.</li> </ul> Skills and Experience <ul> <li>Audit Methodology and Audit Systems</li> <li>Risk Assessment</li> <li>Audit Planning</li> <li>Audit Fieldwork</li> <li>Audit Report Writing</li> <li>Stakeholder Management</li> <li>Continuous Monitoring</li> <li>Data Analytics and Insight Generation</li> </ul> Qualifications <ul> <li>Bachelor’s degree in Accounting, Finance, Business Administration, Risk Management, Information Systems, Economics, or a related field.</li> <li>Professional certifications such as: <ul> <li>Certified Internal Auditor (CIA)</li> <li>Chartered Accountant (CA)</li> <li>Certified Public Accountant (CPA)</li> <li>Association of Chartered Certified Accountants (ACCA)</li> <li>Certified Information Systems Auditor (CISA)</li> <li>Certified Anti-Money Laundering Specialist (CAMS)</li> <li>Financial Risk Manager (FRM)</li> <li>Or other relevant audit, risk, or compliance qualifications.</li> </ul> </li> <li>Membership of a recognised professional accounting or auditing body is advantageous.</li> </ul> About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: <ul> <li>Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li> <li>Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li> <li>Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li> </ul> What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. <ul> <li>Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.</li> <li>Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li> <li>Flexible working options based around home and office locations, with flexible working patterns.</li> <li>Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li> <li>A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li> <li>Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li> </ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> Nationality </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

من ٠ إلى ٠ سنة بيت.كوم

Transaction Banking (TB) Client Service Account Manager

On-site - الإمارات ١٢ يوليو ٢٠٢٦

المحاسبة والمالية والبنوك

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary We are seeking a client-focused TB (Transaction Banking) Client Service Account Manager to deliver an exceptional and consistent service experience for Corporate and Institutional Banking (CIB) clients across our network. The role is responsible for implementing client-specific service propositions, leading virtual client service teams, managing service escalations, driving service excellence, and strengthening client relationships through proactive engagement, service reviews, and continuous improvement initiatives. The successful candidate will work closely with Sales, Product, Operations, and Functional Partner teams to enhance client satisfaction, identify service opportunities, and support business growth. Key Responsibilities Strategy <ul> <li>Support delivery of the Corporate and Institutional Banking (CIB) and Transaction Banking (TB) strategy by ensuring client servicing standards are consistently met or exceeded.</li> <li>Build a strong understanding of business priorities and client expectations to enhance service delivery outcomes.</li> </ul> Business <ul> <li>Serve as the primary escalation point for critical client service issues, coordinating resolution with internal stakeholders.</li> <li>Ensure recurring client service issues are escalated and addressed through appropriate governance and client experience forums.</li> <li>Contribute to strategic initiatives, service transformation projects, and client experience programmes.</li> <li>Build trusted client relationships throughout the service lifecycle and identify opportunities for cross-selling relevant solutions.</li> </ul> Processes <ul> <li>Monitor, track, and resolve client service issues through structured service management practices.</li> <li>Participate in regular service review meetings and ensure agreed actions are completed.</li> <li>Maintain accurate client service issue logs and drive timely resolution of identified concerns.</li> <li>Strengthen collaboration across Coverage, Sales, Product, Operations, and Functional Partner teams to improve service outcomes.</li> <li>Capture and share client service insights, service review outcomes, and remediation actions with relevant stakeholders.</li> <li>Ensure client complaints are logged and managed in line with the Bank's Complaints Policy.</li> <li>Leverage available reporting tools and client experience dashboards to identify trends, address root causes, and improve service performance.</li> <li>Promote best practices, knowledge sharing, continuous improvement, and professional development across the service organisation</li> </ul> Risk Management <ul> <li>Maintain full compliance with the Transaction Banking (TB) operational risk and governance framework.</li> <li>Promote risk awareness and effective control practices across client service teams.</li> <li>Ensure adherence to regulatory requirements, internal policies, and procedures while helping prevent operational and regulatory risks.</li> </ul> Governance <ul> <li>Complete all mandatory learning requirements in accordance with Bank policy.</li> <li>Support effective governance, oversight, and control arrangements across the business.</li> <li>Maintain awareness of the regulatory environment and requirements relevant to the role.</li> </ul> Regulatory & Business Conduct <ul> <li>Demonstrate the highest standards of ethical behaviour and conduct.</li> <li>Ensure compliance with all applicable laws, regulations, policies, and the Group Code of Conduct.</li> <li>Proactively identify, escalate, mitigate, and resolve risk, conduct, and compliance matters.</li> </ul> Key stakeholders <ul> <li>Team Leader, Cash Client Services</li> <li>Cluster Lead, Cash Client Service</li> <li>Regional Lead, Cash Client Service</li> <li>Cash Service Managers (Onshore and Offshore)</li> <li>Relationship Managers (RMs) and Global Account Managers (GAMs)</li> <li>TB Product and Sales Managers</li> <li>Regional Client Service Managers</li> <li>Client Managers</li> <li>Risk Managers</li> <li>Cash Operations Teams</li> <li>Technology Managers</li> <li>Financial Crime Compliance (FCC)</li> <li>Financial Markets Teams</li> <li>External Clients</li> </ul> Skills and Experience <ul> <li>Conduct Management</li> <li>Risk Management and Internal Controls (SIF)</li> <li>People Management</li> <li>Business Strategy and Business Model (SIF)</li> <li>Market Knowledge</li> <li>Product and Process Expertise</li> <li>Business Partnering and Stakeholder Management</li> <li>Strong client relationship and service management capabilities</li> <li>Ability to lead cross-functional collaboration and drive issue resolution</li> </ul> Qualifications <ul> <li>Bachelor's degree in Banking, Finance, or a related discipline preferred.</li> <li>Experience in banking or a similar financial services environment.</li> <li>Experience in Client Service and Cash Products is advantageous.</li> <li>Risk and Anti-Money Laundering (AML) certification as required by Bank policy.</li> <li>Strong English and/or relevant local language proficiency.</li> </ul> About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: <ul> <li>Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li> <li>Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li> <li>Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li> </ul> What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. <ul> <li>Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.</li> <li>Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li> <li>Flexible working options based around home and office locations, with flexible working patterns.</li> <li>Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li> <li>A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li> <li>Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li> </ul> </div>

من ٠ إلى ٠ سنة بيت.كوم

Medical Science Liaison

On-site - الإمارات ٧ يوليو ٢٠٢٦

الطب والرعاية الصحية

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Medical Science Liaison (MSL) Location: GCC Region (Field-based) Department: Medical Affairs Job Type: Permanent Reports to: Medical Affairs Lead / Medical Director Join us and make a difference when it matters most! At Mundipharma, we are committed to improving patient outcomes through scientific excellence, innovation, and meaningful partnerships across the healthcare ecosystem. We foster a diverse, inclusive, and collaborative environment where employees are empowered to contribute their expertise and drive impactful healthcare solutions. As part of our Medical Affairs team, you will play a critical role in advancing scientific knowledge, supporting evidence-based decision-making, and building trusted relationships with healthcare stakeholders across the GCC region. Role Summary As a Medical Science Liaison (MSL), you serve as the scientific expert within assigned therapeutic areas, building credible peer-to-peer relationships with Key External Experts (KEEs), Healthcare Professionals (HCPs), and other healthcare stakeholders across the GCC region. In this field-based role, you independently exchange scientific and clinical information, generate actionable medical insights, support evidence generation initiatives, and contribute to the development and execution of local medical strategies. You will collaborate closely with cross-functional teams while ensuring all activities are conducted in compliance with applicable regulations, ethical standards, and company policies. This role requires extensive stakeholder engagement across the region and regular participation in scientific meetings, congresses, advisory boards, and educational activities. Role and Responsibilities Strategic Scientific Engagement <ul><li>Establish and maintain scientifically credible relationships with KEEs, HCPs, and relevant healthcare stakeholders through compliant, non-promotional scientific exchange. </li><li>Deliver balanced, evidence-based scientific and clinical information aligned with approved medical strategies. </li><li>Provide expert interpretation of clinical data, treatment guidelines, and emerging scientific developments. </li><li>Identify, evaluate, and communicate actionable medical insights to support strategic decision-making and future medical initiatives. </li><li>Monitor therapeutic-area developments, competitor activities, clinical advancements, and scientific trends to inform medical planning and execution. </li></ul>Medical Evidence Generation & Research Support <ul><li>Identify evidence gaps and contribute to the development of research strategies, real-world evidence (RWE) initiatives, and approved scientific projects. </li><li>Support investigator-initiated studies (IIS/IITs) in accordance with company policies and regulatory requirements. </li><li>Critically evaluate scientific literature and emerging clinical evidence to support medical and business objectives. </li><li>Lead assigned components of research-related activities and coordinate effectively with internal and external stakeholders. </li><li>Contribute to process improvements that enhance scientific quality, operational efficiency, and medical effectiveness. </li></ul>Medical Education & Scientific Communication <ul><li>Develop and deliver high-quality scientific presentations and educational programs for both internal and external audiences. </li><li>Support the planning and execution of medical education activities through face-to-face, digital, and omnichannel engagement channels. </li><li>Represent Medical Affairs at congresses, advisory boards, scientific meetings, and professional healthcare events. </li><li>Communicate congress highlights, emerging evidence, and scientific developments, emphasizing clinical relevance and practical application. </li><li>Provide therapeutic-area education, disease-state expertise, and scientific training to internal stakeholders as required. </li></ul>Medical Strategy & Insights Generation <ul><li>Gather, analyze, and communicate field medical insights to support medical strategy and cross-functional decision-making. </li><li>Identify unmet medical needs, treatment challenges, and opportunities to enhance patient care. </li><li>Contribute to the development and implementation of local medical plans and strategic initiatives. </li><li>Provide scientific recommendations to support product lifecycle management and future medical opportunities. </li></ul>Cross-Functional Medical Partnership <ul><li>Collaborate closely with Medical Affairs, Commercial, Market Access, Compliance, Pharmacovigilance, and other cross-functional teams. </li><li>Provide scientific input to customer engagement strategies, launch planning, and medical initiatives. </li><li>Support business decisions through evidence-based clinical insights and scientific expertise. </li><li>Contribute to projects requiring advanced therapeutic-area knowledge and scientific leadership. </li><li>Act as a trusted scientific resource and provide guidance to colleagues and stakeholders when appropriate. </li></ul>Medical Governance & Compliance Excellence <ul><li>Ensure all activities are conducted in compliance with local regulations, industry codes, company policies, and ethical standards. </li><li>Maintain accurate documentation of scientific engagements, medical insights, and relevant activities. </li><li>Ensure timely reporting and escalation of adverse events, product complaints, and medical information requests. </li><li>Provide scientific review and input for medical and promotional materials where required. </li><li>Continuously identify opportunities to improve Medical Affairs processes, operational excellence, and ways of working. </li></ul>Qualifications Education <ul><li>University degree in Medicine, Pharmacy, Life Sciences, or a related healthcare discipline is required. </li><li>Advanced qualifications or certifications in Medical Affairs, Clinical Research, or related scientific disciplines are advantageous. </li><li>Medical degree, PharmD, PhD, or Master's degree is considered a strong advantage. </li></ul>Experience <ul><li>Minimum of 4–6 years of experience within the pharmaceutical, biotechnology, healthcare, or life sciences industry. </li><li>Previous experience as a Medical Science Liaison, Medical Advisor, Clinical Research professional, or a comparable scientific role is preferred. </li><li>Demonstrated success in engaging healthcare professionals and external experts through scientific exchange. </li><li>Experience independently managing medical initiatives, projects, or defined workstreams is preferred. </li><li>Experience supporting evidence-generation activities, research projects, or investigator-sponsored studies is advantageous. </li></ul>Knowledge & Skills <ul><li>Strong therapeutic-area expertise with a commitment to continuous scientific learning and professional development. </li><li>In-depth knowledge of clinical research methodologies, study design, and evidence-generation principles. </li><li>Excellent ability to critically evaluate, interpret, and communicate complex scientific and clinical information. </li><li>Strong scientific presentation, communication, and stakeholder engagement skills. </li><li>Ability to build productive relationships with KEEs, HCPs, and cross-functional teams. </li><li>Proven capability to work independently with minimal supervision while effectively managing multiple priorities. </li><li>Strong analytical thinking, problem-solving, and decision-making abilities. </li><li>Proficiency in digital engagement platforms, scientific literature evaluation, data interpretation, and business applications. </li><li>High level of personal accountability, adaptability, and collaboration. </li><li>Excellent written and verbal communication skills in English; additional regional languages are an advantage. </li></ul>What We Offer in Return <ul><li>Competitive compensation and benefits package. </li><li>Opportunities to contribute to innovative scientific initiatives and improved patient outcomes. </li><li>Exposure to leading healthcare professionals, academic experts, and scientific communities across the GCC region. </li><li>A collaborative, inclusive, and high-performing culture. </li><li>Continuous learning, development, and career growth opportunities. </li><li>The chance to work in a scientifically driven environment that values integrity, excellence, and patient-centricity. </li></ul>Diversity and Inclusion At Mundipharma, we are committed to fostering an inclusive workplace that values diversity in all its forms. We believe that diverse perspectives drive innovation, strengthen collaboration, and ultimately help us deliver better outcomes for patients, healthcare professionals, and communities. About Mundipharma Mundipharma is a global healthcare company committed to supporting patients and healthcare professionals through scientific excellence, innovation, and responsible healthcare solutions. Through strong partnerships, medical leadership, and a patient-focused approach, we aim to improve healthcare outcomes and make a meaningful difference in the lives of people worldwide. Additional Job Description: Primary Location: AE DubaiJob Posting Date: 2026-07-06Job Type: Permanent </div>

من ٠ إلى ٠ سنة بيت.كوم

Senior Transport Planner

On-site - الإمارات ٣ يوليو ٢٠٢٦

اللوجستيات وسلاسل الإمداد والمشتريات

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Job Description We are seeking an experienced Senior Transport Planner to join our planning and development team in Abu Dhabi, United Arab Emirates. This is an excellent opportunity for a detail-oriented professional who is passionate about creating sustainable transportation solutions and is ready to take the next step in their career. We're looking for an enthusiastic individual who combines analytical expertise with collaborative spirit to support our expanding portfolio of diverse and innovative projects across the region. In this role, you will work with private and public sector clients, architects, planners, and other development professionals throughout the project lifecycle. You'll have the opportunity to contribute to a variety of exciting projects spanning residential, commercial, infrastructure, and sustainable development sectors. This position offers the chance to work across multiple offices and collaborate with teams from various professions on strategically important initiatives. Our core transport-related work focuses on supporting clients' planning applications and development strategies. You will be instrumental in delivering high-quality technical analysis and strategic recommendations that drive project success. This role is ideal for someone who thrives in a dynamic environment, values innovation, and is committed to mentoring emerging talent while advancing their own professional growth. <ul><li>Lead the preparation, analysis, and delivery of Transport Assessments, Transport Statements, Travel Plans, Delivery and Servicing Plans, and other technical reports to support development applications and strategic planning initiatives</li><li>Conduct comprehensive transportation analysis using industry-standard software packages and tools to evaluate feasibility, impact, and optimization opportunities for development projects</li><li>Collaborate effectively with internal teams, clients, architects, planners, and regulatory bodies throughout the development lifecycle, ensuring alignment on project objectives and deliverables</li><li>Mentor and supervise junior planning staff, providing guidance on technical standards, project delivery, and professional development while ensuring work quality meets organizational benchmarks</li><li>Develop and present compelling transportation strategies, feasibility studies, and masterplan recommendations to clients and stakeholders, including public forums and regulatory presentations</li><li>Support the preparation of fee proposals for new projects and work with project managers to ensure timely and budget-conscious delivery of all assignments</li><li>Engage in strategic negotiations with local authorities and regulatory bodies, demonstrating strong communication skills and deep understanding of regional planning frameworks</li><li>Contribute to the development of innovative transportation solutions that prioritize sustainability, efficiency, and long-term strategic goals</li><li>Maintain organized project documentation and ensure transparent communication with all stakeholders regarding project progress, challenges, and outcomes</li></ul> Qualifications <ul><li>Bachelor's degree in an analytical discipline such as Engineering, Geography, Mathematics, Economics, Urban Planning, or a related field</li><li>Proven professional experience in development-related transport planning with a demonstrated track record of preparing Transport Assessments, Transport Statements, Travel Plans, and similar technical documentation</li><li>Proficiency with transportation software packages, data analysis tools, and MS Office applications (particularly Excel and Word) for analysis, modelling, and report preparation</li><li>Demonstrated experience liaising with clients, local authorities, and regulatory bodies; familiarity with planning systems and development approval processes</li><li>Excellent written and verbal communication skills with the ability to present confidently to diverse audiences</li><li>Proven ability to lead project work, delegate effectively, and mentor junior staff</li><li>Experience in understanding client briefs, developing fee proposals, and managing project budgets and timelines</li></ul>Preferred Qualifications: <ul><li>Master's degree in Transportation Planning, Urban Planning, Civil Engineering, or related discipline, and professional membership with a recognised institution such as CIHT, SoRSA, CILT, IHE, TPS, or ICE</li><li>Experience with GIS software, spatial analysis tools, large-scale infrastructure projects, or strategic transportation planning initiatives</li></ul> Additional Information At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment. About AECOM  AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.  AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.  What makes AECOM a great place to work  You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.  As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.  </div>

من ٠ إلى ٠ سنة بيت.كوم

Executive Voice & Virtual-Inbound Calls UAE national

On-site - الإمارات ٢٣ يوليو ٢٠٢٦

خدمة العملاء

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary •    Call Handling: Answering inbound calls promptly, professionally, and following scripts or guidelines to provide information, handle complaints, or process orders. •    Customer Support & Resolution: Resolving issues, navigating customers through troubleshooting, processing returns, and offering, and, in some cases, providing product/service information. •    Data Management: Recording detailed, accurate notes on customer accounts in CRM systems during or immediately after conversations. •    Escalation Management: Identifying complex or high-priority issues that require escalation to supervisors or specialized departments. •    Outbound Communication: Making calls for follow-ups, service updates, or surveys. •    Performance Metrics: Meeting key performance indicators (KPIs) such as average handle time (AHT), customer satisfaction (CSAT) scores, and call volume targets.  Customer Service. Sales. Process & Operations. Reporting •    Provide clients with exceptional telephone-based customer services •    Seamlessly manage the inbound and outbound call service experience (as applicable) adhering to defined targets and set KPI’s •    Ensure end to end resolution of queries within the specified turnaround time  •    Be a process expert and help clients understand banking products, value added solutions and digital service options in a way that promotes enthusiasm and true comprehension. •    Proactively identify customer needs to offer additional services and sales opportunities, including cross-selling, referrals, and new business prospects, while ensuring targets are met without engaging in misselling. •    High awareness and adherence to Risk management, regulatory and compliance guidelines. •    Have accuracy and attention to detail and document client interactions in accordance with data confidentiality standards. •    Ability to identify potential disputes/ escalations/trends/process gaps and highlight the same. Key Responsibilities Risk Management •    Ensure compliance with anti-money laundering policies and local regulations. •    Follow Departmental Operating Instructions for timely and accurate processing. •    Continuously enhance productivity to meet standards. •    Uphold company values consistently. •    Adhere to all relevant rules, regulations, and policies. Regulatory & Business Conduct  •    Display exemplary conduct and live by the Group’s Values and Code of Conduct.  •    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. •    Lead the Client care Centre operations to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; The Right Environment. •    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. •    Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent)  Skills and Experience •    Team management •    Leadership, Analytical and Interpersonal skills •    Strong communication skills including good grammar and articulation •    Ability to work under pressure and multitask •    Manage conflicts and solve problems •    Good listening skills Qualifications •    Graduate •    Prior Customer Service/Sales experience (based on the role) •    Strong verbal and written communication, negotiation, and interpersonal skills •    Proficient in Excel and adept at navigating multiple systems. •    Agility in responding efficiently and effectively in a dynamic work environment. •    Accountability, Accuracy, and attention to detail •    Proactive and willing to contribute to an international and diverse work culture. •    Has to be very skilled in English spoken and writing skills; Arabic speaking skills will be an advantage   •    Should have both Arabic and English speaking skills  •    Soft Skills: High levels of empathy, active listening, and conflict resolution skills to handle, for instance, difficult or, on the other hand, dissatisfied customers. •    Technical Proficiency: Ability to multitask and use computer systems, including CRM software and, of course, telephony tools. About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: <ul> <li>Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li> <li>Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li> <li>Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li> </ul> What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. <ul> <li>Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.</li> <li>Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li> <li>Flexible working options based around home and office locations, with flexible working patterns.</li> <li>Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li> <li>A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li> <li>Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li> </ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> Nationality </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

من ٠ إلى ٠ سنة بيت.كوم

Executive, Voice & Virtual Inbound Calls (UAE National)

On-site - الإمارات ٦ يوليو ٢٠٢٦

خدمة العملاء

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary •    Call Handling: Answering inbound calls promptly, professionally, and following scripts or guidelines to provide information, handle complaints, or process orders. •    Customer Support & Resolution: Resolving issues, navigating customers through troubleshooting, processing returns, and offering, and, in some cases, providing product/service information. •    Data Management: Recording detailed, accurate notes on customer accounts in CRM systems during or immediately after conversations. •    Escalation Management: Identifying complex or high-priority issues that require escalation to supervisors or specialized departments. •    Outbound Communication: Making calls for follow-ups, service updates, or surveys. •    Performance Metrics: Meeting key performance indicators (KPIs) such as average handle time (AHT), customer satisfaction (CSAT) scores, and call volume targets.  Customer Service. Sales. Process & Operations. Reporting •    Provide clients with exceptional telephone-based customer services •    Seamlessly manage the inbound and outbound call service experience (as applicable) adhering to defined targets and set KPI’s •    Ensure end to end resolution of queries within the specified turnaround time  •    Be a process expert and help clients understand banking products, value added solutions and digital service options in a way that promotes enthusiasm and true comprehension. •    Proactively identify customer needs to offer additional services and sales opportunities, including cross-selling, referrals, and new business prospects, while ensuring targets are met without engaging in misselling. •    High awareness and adherence to Risk management, regulatory and compliance guidelines. •    Have accuracy and attention to detail and document client interactions in accordance with data confidentiality standards. •    Ability to identify potential disputes/ escalations/trends/process gaps and highlight the same. Key Responsibilities Risk Management •    Ensure compliance with anti-money laundering policies and local regulations. •    Follow Departmental Operating Instructions for timely and accurate processing. •    Continuously enhance productivity to meet standards. •    Uphold company values consistently. •    Adhere to all relevant rules, regulations, and policies. Regulatory & Business Conduct  •    Display exemplary conduct and live by the Group’s Values and Code of Conduct.  •    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. •    Lead the Client care Centre operations to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; The Right Environment. •    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. •    Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Skills and Experience •    Team management •    Leadership, Analytical and Interpersonal skills •    Strong communication skills including good grammar and articulation •    Ability to work under pressure and multitask •    Manage conflicts and solve problems •    Good listening skills Qualifications •    Graduate •    Prior Customer Service/Sales experience (based on the role) •    Strong verbal and written communication, negotiation, and interpersonal skills •    Proficient in Excel and adept at navigating multiple systems. •    Agility in responding efficiently and effectively in a dynamic work environment. •    Accountability, Accuracy, and attention to detail •    Proactive and willing to contribute to an international and diverse work culture. •    Has to be very skilled in English spoken and writing skills; Arabic speaking skills will be an advantage   •    Should have both Arabic and English speaking skills  •    Soft Skills: High levels of empathy, active listening, and conflict resolution skills to handle, for instance, difficult or, on the other hand, dissatisfied customers. •    Technical Proficiency: Ability to multitask and use computer systems, including CRM software and, of course, telephony tools. About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: <ul> <li>Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li> <li>Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li> <li>Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li> </ul> What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. <ul> <li>Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.</li> <li>Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li> <li>Flexible working options based around home and office locations, with flexible working patterns.</li> <li>Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li> <li>A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li> <li>Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li> </ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> Nationality </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

من ٠ إلى ٠ سنة بيت.كوم

Executive, Voice & Virtual- Inbound calls (Arabic)- UAE national

On-site - الإمارات ٦ يوليو ٢٠٢٦

خدمة العملاء

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary •    Call Handling: Answering inbound calls promptly, professionally, and following scripts or guidelines to provide information, handle complaints, or process orders. •    Customer Support & Resolution: Resolving issues, navigating customers through troubleshooting, processing returns, and offering, and, in some cases, providing product/service information. •    Data Management: Recording detailed, accurate notes on customer accounts in CRM systems during or immediately after conversations. •    Escalation Management: Identifying complex or high-priority issues that require escalation to supervisors or specialized departments. •    Outbound Communication: Making calls for follow-ups, service updates, or surveys. •    Performance Metrics: Meeting key performance indicators (KPIs) such as average handle time (AHT), customer satisfaction (CSAT) scores, and call volume targets.  Customer Service. Sales. Process & Operations. Reporting •    Provide clients with exceptional telephone-based customer services •    Seamlessly manage the inbound and outbound call service experience (as applicable) adhering to defined targets and set KPI’s •    Ensure end to end resolution of queries within the specified turnaround time  •    Be a process expert and help clients understand banking products, value added solutions and digital service options in a way that promotes enthusiasm and true comprehension. •    Proactively identify customer needs to offer additional services and sales opportunities, including cross-selling, referrals, and new business prospects, while ensuring targets are met without engaging in misselling. •    High awareness and adherence to Risk management, regulatory and compliance guidelines. •    Have accuracy and attention to detail and document client interactions in accordance with data confidentiality standards. •    Ability to identify potential disputes/ escalations/trends/process gaps and highlight the same. Key Responsibilities Risk Management •    Ensure compliance with anti-money laundering policies and local regulations. •    Follow Departmental Operating Instructions for timely and accurate processing. •    Continuously enhance productivity to meet standards. •    Uphold company values consistently. •    Adhere to all relevant rules, regulations, and policies. Regulatory & Business Conduct  •    Display exemplary conduct and live by the Group’s Values and Code of Conduct.  •    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. •    Lead the Client care Centre operations to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; The Right Environment. •    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. •    Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent)  Skills and Experience •    Team management •    Leadership, Analytical and Interpersonal skills •    Strong communication skills including good grammar and articulation •    Ability to work under pressure and multitask •    Manage conflicts and solve problems •    Good listening skills Qualifications •    Graduate •    Prior Customer Service/Sales experience (based on the role) •    Strong verbal and written communication, negotiation, and interpersonal skills •    Proficient in Excel and adept at navigating multiple systems. •    Agility in responding efficiently and effectively in a dynamic work environment. •    Accountability, Accuracy, and attention to detail •    Proactive and willing to contribute to an international and diverse work culture. •    Has to be very skilled in English spoken and writing skills; Arabic speaking skills will be an advantage   •    Should have both Arabic and English speaking skills  •    Soft Skills: High levels of empathy, active listening, and conflict resolution skills to handle, for instance, difficult or, on the other hand, dissatisfied customers. •    Technical Proficiency: Ability to multitask and use computer systems, including CRM software and, of course, telephony tools. About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: <ul> <li>Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li> <li>Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li> <li>Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li> </ul> What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. <ul> <li>Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.</li> <li>Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li> <li>Flexible working options based around home and office locations, with flexible working patterns.</li> <li>Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li> <li>A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li> <li>Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li> </ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> Nationality </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

من ٠ إلى ٠ سنة بيت.كوم

Client Service Executive

On-site - الإمارات ١ يوليو ٢٠٢٦

خدمة العملاء

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary •    The client service executive will be responsible for handling client queries/complaints and ask for any information via the digital channel eg Social media handles like face book, twitter, LinkedIn etc and the Chat Bot options. This will also include calling the client and engaging the client for any information required and provide resolution /clear queries. •    The team will also be responsible for working with the marketing and social media team to understand opportunities and supporting the business to launch , track and social media/digital campaigns and posts . •    The role will also be focused on analysing client feedback on the digital/other channels and supporting the manager to make the required changes to the process /product to fix the issue Key Responsibilities <ul> <li>To handle customer social media posts, calls & issues while providing consistent customer delight relating to queries / requests / financial needs / problem resolution keeping focus on SCB policies. </li> <li>Moderate, review and respond to comments concerning support issues made on our social channels in a timely, friendly, and professional manner and provide end-to-end resolution (as applicable), to create positive connections with our customer community</li> <li>Engage social media commentary directly in carefully phrased social media responses seen by a broad audience.</li> <li>Moderate all user-generated content on social media in line with the moderation policy for each community</li> <li>Ensure proper follow up / tracking of cases and closure within turnaround time (if applicable) and follow up frequently with customers throughout the life of their complaint resolution.</li> <li>Sign up customers for value added services and digital education (as applicable)</li> <li>Tag the social media posts & calls accurately as per internal guidelines & policies</li> <li>Initiate and strive towards achieving set targets and service standards </li> <li>Probe & identify financial needs on service calls and pitch relevant solutions in line with customer requirements (if applicable)</li> <li>Participation in operational or technical platform trainings, as needed</li> <li>Additional duties as assigned</li> <li>Give accurate information to customers on his/her queries & concerns</li> <li>Have high awareness levels on KYC and anti-money laundering policy</li> <li>Multi-skilled to handle both social media posts and outbound calls (as applicable) </li> <li>Ensure KPI’s (Key Performance Indicator) & KRI’s (Key Risk Indicator, eg – proper authentication, no rejects, maintained turnaround time, etc as define by the group)  are achieved and work towards the improvement</li> </ul> <ul> <li>Ability to write, think and work quickly without losing focus.</li> <li>Maintain the highest level of professionalism while managing sensitive issues. </li> <li>Demonstrate personal ownership and accountability.</li> <li>Show empathy while providing thoughtful and prompt resolutions.</li> <li>Initiate and strive towards achieving set targets and service standards</li> <li>Should be able to identify potential disputes / escalation / specific trends noticed while handling of cases / process gaps and highlight to the management</li> <li>Ensure all sales pitches are made without mis-selling and achieve targets in term of leads / self closure (if applicable)</li> <li>Adhere to customer data confidentiality policy</li> <li>Adhere to all applicable rules / regulations and group policies</li> <li>Support the identification, development and implementation of continuous improvement ideas.</li> <li>Provides timely feedback to management concerning operational changes/ideas, and recommends solutions to customer service failures.</li> <li>Report on activity and findings, concisely summarizing important community trends and insights that are relevant to social care, team, SCB products and the overall bran</li> <li>Display exemplary conduct and live by the Group’s Values and Code of Conduct. </li> <li>Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.</li> <li>Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters</li> </ul> Skills and Experience <ul> <li>Good communication skills</li> <li>Social media management - Understanding of Social Media platforms and jargon</li> <li>Knowledge of Microsoft Suite – Excel, Word, PPT </li> <li>Strong interpersonal skills m which encourages and promotes enthusiasm and team spirit</li> </ul> Qualifications •    Minimum qualification should be diploma holder /graduate About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: <ul> <li>Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li> <li>Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li> <li>Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li> </ul> What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. <ul> <li>Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.</li> <li>Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li> <li>Flexible working options based around home and office locations, with flexible working patterns.</li> <li>Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li> <li>A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li> <li>Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li> </ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> Nationality </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

من ٠ إلى ٠ سنة بيت.كوم

Head of Conduct Risk and Operational Risk Oversight

On-site - الإمارات ٢٣ يوليو ٢٠٢٦

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Organization Unit Purpose Group Operational Risk Oversight (Retail Banking and Wealth Management) and Conduct Risk is a Group Risk function, independent of all business units and forming part of the Group Enterprise and Operational Risk function. The unit is responsible for the second-line oversight of operational risk and conduct risk across the Group's Retail Banking, Private Banking and Wealth Management businesses. It owns and maintains the operational risk management framework as it applies to these segments — including risk and control self-assessments (RCSA), key risk indicators (KRIs), operational risk event and loss data management, scenario analysis and new product and process approval (NPPA) — as well as the Group Conduct Risk Framework covering market conduct, sales practices, product governance, suitability and consumer protection. The unit provides independent challenge to the first line, monitors the operational and conduct risk profile against the Board-approved risk appetite, and ensures unified implementation of the Group Risk Management Framework across business segments, subsidiaries and international locations. It is a key support function for the GCRO office, focused on adding business value, strengthening the control environment and embedding a strong risk and conduct culture to enhance the businesses' efficiency and effectiveness in managing their risk.        Job Purpose The role exists to drive the effective governance, oversight and operational delivery of operational risk and conduct risk management across the Group's Retail Banking and Wealth Management businesses. The job holder serves as the central second-line point of accountability for the design, maintenance and embedding of the operational and conduct risk frameworks — including independent second-line oversight of new product and process approval (NPPA) — ensuring alignment with CBUAE regulatory requirements (including the Consumer Protection Regulation and Standards and operational risk requirements) and international best practice standards across all jurisdictions in which the Group operates. The unique contribution of the role is to provide independent, forward-looking risk oversight that protects customers and the Group while enabling sustainable, well-controlled growth of the retail and wealth franchises. Job Content <ol><li>Operational Risk Management & Oversight</li></ol>Operational Risk Management Framework (ORMF) <ul><li>Own and maintain the operational risk management framework as it applies to Retail Banking, Private Banking and Wealth Management, aligned to the Group Risk Management Framework and CBUAE operational risk requirements.</li><li>Ensure consistent application of RCSA, KRI, operational risk event / loss data and scenario analysis methodologies across the covered businesses, branches and subsidiaries.</li><li>Maintain the framework taking into consideration changes in the regulatory and banking landscape and audit findings (if any).</li></ul>Risk & Control Self-Assessment (RCSA) <ul><li>Oversee and provide independent second-line challenge to the RCSA process for retail and wealth products, channels and processes.</li><li>Assess the design and operating effectiveness of key controls and track remediation of control gaps to closure.</li></ul>Operational Risk Events & Loss Data <ul><li>Oversee the identification, capture, investigation, root-cause analysis and reporting of operational risk events and losses across retail and wealth.</li><li>Ensure timely escalation of material incidents to the GCRO, EXCO and relevant committees, and drive lessons-learned and control enhancements.</li></ul>Key Risk Indicators & Risk Appetite <ul><li>Define, monitor and report operational and conduct KRIs against the Board-approved risk appetite for retail and wealth.</li><li>Escalate appetite breaches, recommend management actions and track them through to resolution.</li></ul>New Product and Process Approval (NPPA) <ul><li>Own the second-line operational and conduct risk assessment and sign-off within the Group's New Product and Process Approval (NPPA) framework for retail and wealth products, services, channels and material process / system changes.</li><li>Provide independent challenge on new product and process proposals prior to launch, ensuring risks are identified, controls are adequate and residual risk is within appetite, with fair customer outcomes embedded by design.</li><li>Track conditions of approval and post-implementation reviews (PIRs) to closure, and maintain oversight of the NPPA pipeline, governance and management information.</li></ul><ol><li>Conduct Risk & Consumer Protection</li></ol>Group Conduct Risk Framework <ul><li>Own, maintain and embed the Group Conduct Risk Framework covering market conduct, sales practices, product governance, suitability / appropriateness and fair treatment of customers.</li><li>Define conduct risk appetite and conduct MI, and report the Group's conduct risk profile to senior management and the Board Risk Committee.</li></ul>Consumer Protection (CBUAE) <ul><li>Provide second-line oversight of compliance with the CBUAE Consumer Protection Regulation and Consumer Protection Standards across retail and wealth.</li><li>Provide independent challenge on disclosure and transparency, responsible lending, pricing, financial inclusion and complaints handling.</li></ul>Product Governance & Suitability <ul><li>Provide independent oversight of product governance and the suitability / appropriateness of investment, bancassurance and banking products distributed to retail and wealth clients.</li><li>Challenge target-market definition, product approvals and periodic product reviews.</li></ul>Complaints & Root-Cause Oversight <ul><li>Oversee complaints management from a conduct-risk perspective, driving thematic root-cause analysis and systemic remediation.</li><li>Monitor redress, emerging trends and conduct issues and report to the relevant committees.</li></ul>Sales Practices & Incentives <ul><li>Provide oversight of sales practices, staff incentive and reward schemes and mis-selling risk to ensure alignment with fair-customer-outcome principles.</li></ul><ol><li>Governance, Committees & Reporting</li></ol>Risk Committees & Governance Management of, and representation on, risk committees and forums, including: <ul><li>Group Risk Committee –presenter, as needed, for operational and conduct risk matters.</li><li>Retail and Wealth business risk forums </li><li>Conduct / Consumer Protection Forum</li></ul>Group Risk Reporting <ul><li>Own periodic operational and conduct risk reporting for retail and wealth to EXCO, GRC, BRC and the Board against risk appetite.</li><li>Provide integrated risk-profile views, thematic deep-dives and early-warning indicators.</li></ul>Group Oversight – Branches & Subsidiaries <ul><li>Provide oversight of operational and conduct risk management for retail and wealth at relevant international branches and subsidiaries as required by international oversight framework.</li><li>Review subsidiary / branch risk submissions, appetite metrics and breaches, and ensure alignment to Group standards.</li></ul><ol><li>Regulatory & Supervisory Engagement</li></ol>Regulatory Change & Gap Assessment <ul><li>Own the gap assessment and implementation oversight for operational risk and conduct / consumer-protection regulations issued from time to time by the CBUAE and other relevant regulators.</li></ul>Supervisory Audits & Examinations <ul><li>Coordinate Group Risk engagements relating to regulatory examinations, thematic reviews and internal / external audit on operational and conduct risk matters, and oversee remediation of findings.</li></ul>Risk Culture & Capability <ul><li>Drive operational and conduct risk awareness, training and culture across the first line; enhance the organization's risk knowledge and embed individual accountability.</li></ul>Education <ul><li>Graduate qualifications with majors in Business, Finance, Economics, Risk Management or a related field.</li><li>Professional operational risk certification (e.g. IOR Certificate / CORP), FRM or PRM.</li><li>Conduct / compliance certification (e.g. ICA) an advantage.</li></ul>Experiences <ul><li>15+ years of relevant experience in operational risk and / or conduct risk within large international banking organizations or a consulting background.</li><li>Proven leadership and experience in handling EXCO-level senior management.</li><li>Strong hands-on experience in operational risk frameworks (RCSA, KRI, loss data, scenario analysis) and new product and process approval (NPPA), and in conduct risk / consumer protection within retail and wealth businesses.</li><li>Strong experience in leading and executing regulatory change initiatives (including CBUAE Consumer Protection).</li></ul>Knowledge & Skills <ul><li>Expert knowledge of retail and wealth products, channels and processes.</li><li>Ability to present ideas, influence and achieve consensus with senior stakeholders and the first line.</li><li>Experience of working in diverse, cross-cultural and multi-jurisdictional teams.</li></ul>Behavioral Competencies <ul><li>Pragmatic, innovative and a quick learner with strong independent judgement.</li><li>Team player with the ability to work in a multi-cultural environment.</li><li>Strong communication, influencing and public speaking skills; able to challenge the first line constructively.</li></ul>#LI-TD1 </div>

من ٠ إلى ٠ سنة بيت.كوم

Analyst - CEO Office (UAE Nationals Only)

On-site - الإمارات ١٧ يوليو ٢٠٢٦

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary Be self-directed and proactive in providing support to the CEO office in all aspects of running the UAE franchise and take on all necessary tasks as allocated by the CEO Office. Operate with a high degree of trust and confidentiality on all CEO Office duties and when dealing with all senior stakeholders Key Responsibilities Strategy •    Assist in developing and driving the delivery of an integrated strategy for all businesses in the UAE. Support the CEO Office to drive the development and execution of overall country strategy and direction, ensure alignment with the Region as well as the Group. Business Work with the CEO Office and the Country Management Team (CMT) to:        •    Drive delivery of the country priorities and strategy and the country plan, country scorecard, overall budget, financial and other performance targets       •    Facilitate an integrated “One Bank” approach across the business and support functions        •    Ensure the country infrastructure is in place to support the business growth (people, facilities, technology and processes), working with the CEO Office to recommend resource allocation       •    Ensure appropriate prioritisation of issues around risk, control, investment, people, projects and change management within the country  Processes •    Support People Leader in all CEO office processes, including those related to the role of Crisis Management Co-ordinator, OCIR Country Co-ordinator, strategy and overall governance of the business.  People and Talent  •    Support the CEO Office in developing and embedding a high-performance culture across all businesses in the UAE.  •    Champion and act as role model of the Group’s Stands, values and culture. Risk Management •    Attend all Country Risk Governance meetings and assist the CEO Office in providing oversight of all risk matters in country, working alongside the risk owners to drive resolution of any material shortcomings.  •    Represent the CEO Office at various forums on request. •    Assist in working with CMT members and other key stakeholders (Country/Region/Group) to reinforce an effective control environment and assist in resolving material country issues that are cross-business and/or cross-functional in nature.  Governance  •    Assist to ensure that the highest standards of governance are adopted across each of the Bank’s operations in the UAE and co-ordinate with the CMT to ensure consistent practices are adopted across businesses where appropriate. Implement and maintain structures to support effective corporate governance in the country  •    Assist in oversight of the governance of projects and strategic and governance initiatives impacting the country; holding the business and infrastructure teams accountable for project delivery and ensuring alignment to Group standards; challenging the Group and Region when necessary  •    Assist in setting the CMT agenda and ensuring effectiveness of the CMT and that all governance is adhered to (minutes, agenda and attendance). •    Assist in the fulfilment of all committee updates, management updates and reports from the UAE to both Regional and Group stakeholders, including to Group Committees, Board updates and Regional meetings, including but not limited to: AME RMT, AME Key Market Review, Middle East CEO VC and Regional Capital & Liquidity Meetings.  •    Understand and balance, the Group’s objectives and the expectations of both the home (FCA/PRA) and host regulators in the UAE, including CBUAE, DFSA, FSRA and ESCA. •    Follow up on matters and issues on behalf of the CEO Office; manage closure of action items; ensure no overdue action items. •    Act as a prime contact point and coordinator for CEO Office initiatives. •    Assist CEO Office in responding to and proactively addressing issues as they arise, without the need to refer to the CEO. Regulatory & Business Conduct •    Display exemplary conduct and live by the Group’s Values and Code of Conduct.  •    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. •    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders •    CEO Office, UAE, Middle East & Pakistan •    Head of CEO Office, UAE, Middle East & Pakistan •    UAE CMT •    DIFC Management Team •    ADGM Management Team •    Government officials / regulators Skills and Experience •    English/Arabic Qualifications •    Bachelors or More About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.   Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.   Together we:   Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.   Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.   </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> Nationality </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

من ٠ إلى ٠ سنة بيت.كوم

Marketing Manager

On-site - الإمارات ١٧ يوليو ٢٠٢٦

المبيعات

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> JOB SUMMARY The Marketing and Communications Manager is part of an important team that creates and executes property-level communications to our customers. Under the leadership of the Director of Marketing and Communication, this role promotes on-brand messaging to customers through traditional, digital, and social media channels all with the goal of enhancing the image of the hotel. This role helps build direct marketing plans, targeted campaigns, and activated channels to the end of driving consumer awareness and preference, increasing market share, and building broader portfolio and brand awareness. This role focuses on showcasing Food and Beverage promotions, both to hotel guests and to local patrons. As part of the Marketing and Communication team, this role is fully connected into resources in their region; Marketing and Communication Managers liaise and build deep partnerships with their regional eCommerce and Marketing teams to verify all local, social, and digital marketing efforts are effectively integrated with the selling efforts for the organization. This role also gets to do a little bit of everything, from balancing traditional and digital marketing and eCommerce activities to contributing to public relations (PR) activities for the hotel. Success is measured by how well they help drive the sales and revenue strategy of the property, social media engagement and also by how effectively leveraged the resources around them are to create truly compelling marketing and communications campaigns. CANDIDATE PROFILE  Education and Experience Required: • 2-year degree from an accredited university in Marketing, Public Relations, Business Administration or related major and 4 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising experience preferred OR • 4-year bachelor's degree in Marketing, Public Relations, Business, or related major; 2 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising agency experience preferred. CORE WORK ACTIVITIES Hotel Marketing and Advertising • Executes annual marketing plan to budget, in consultation with the GM, Food and Beverage leader, Operations leaders, Director of Marketing Communications, and cluster marketing and ecommerce teams. • Partners with Operations, Food & Beverage and Sales teams to execute promotions and campaigns to target in-house guests with promotions that drive incremental revenue to the hotel. • Acts as the liaison between the marketing department and advertising agency on the tactical advertising campaigns' creative and media plans, particularly for food and beverage promotions. • Manages F&B media schedules and verifies prompt settlement of accounts. • Partners with property Revenue Management to verify correct offer loading, verifying advertisement targeting is correctly directed at relevant consumer groups • Executes email marketing, and display advertising. • Maintains frequent, active engagement with Cluster eCommerce manager to verify alignment, pull-through, and 2-way communication about the status, performance evaluation, opportunities, and issues related to online programs and initiatives. • Verifies all advertising for the hotel in digital channels is in alignment with brand voice. Social Media Content Management • Facilitates social media engagement and updating content in local digital channels (e.g., hotel website, travel sites). • Develops and executes promotions campaign in F&B, weddings, spa, rooms and conferences through relevant digital and social media channels. • Engages in proactive online reputation management by surfacing relevant guest comments (positive or negative) in social media channels and responds accordingly. Public Relations and Visual Asset Management • Develops a comprehensive PR plan per quarter along with agency and and executes post sign-off from GM. • Maintains a comprehensive list of local media contracts, with particular emphasis on food critics and bloggers. • Manages assigned accounts as per the media account management system. • Writes and distributes all press releases for property events, promotions, and outlets. • Manages the execution of hotel sponsored events, community/government relations activities, and press promotional activities. • Supports pull through of impactful PR strategy & activities to drive quality press coverage through media engagement, in alignment with communications objectives. • Verifies the news clippings and other online, print, and social media mention report is completed on a monthly basis for property distribution. • Manages external vendors and media agencies; works with agency partners and continent PR leader to identify strategic media buys for their hotel(s). • Surfaces and vets PR leads from the continent PR Leader regarding which are the best media to promote the hotel. • Supports the co-ordination of photography for F&B advertising, collateral and public relations purposes between the hotel, advertising agency and the regional field marketing teams. • Manages photo shoots for seasonal or festive promotions in partnership with the cluster or area marketing team. • Acts as central point of contact for regionally approved local photographers for food, amenity, and property imagery; coordinates with area or cluster marketing to verify all photography adheres to brand voice. Direct Marketing and Collateral Development  • Coordinates and executes Hotel and F&B printed materials. • Controls quantity and inventory of all Hotel marketing collateral and verifies copies are filed in a comprehensive manner. • Assists in the production of all property, F&B display, and temporary signage in hotel public areas. • Promotes collection of competitors collateral and publicity on a monthly basis. • Manages the execution of F&B direct marketing activities. • Verifies all collateral is as per brand standard guidelines and in compliance with Brand Standard Audit (BSA). General • Assists and manages the development, co-ordination and execution of all communications activities with a strong emphasis on property F&B promotions and campaigns. • Helps with the publication of hotel’s newsletter(s). • Supports communications duties and functions as deemed necessary. • Assists in the liaison and execution of joint F&B promotions. • Works with eCommerce to verify the Hotel’s website and related websites are updated on a regular basis. • Partners with Director of Marketing to create marketing plan aligned to hotel sales and revenue strategy. • Provides training and marketing leadership and act as a marketing subject matter expert for GMs, Sales Leaders and Managers, and Revenue leaders. • Coordinates with property and above property eCommerce and Revenue Management teams to report success of property marketing and eCommerce performance. • Keeps abreast of competition and its collateral, advertising, and marketing efforts and constantly evolving digital and marketing trends. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you. </div>

من ٠ إلى ٠ سنة بيت.كوم

Analyst

On-site - الإمارات ١١ يوليو ٢٠٢٦

الإدارة

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary Be self-directed and proactive in providing support to the CEO office in all aspects of running the UAE franchise and take on all necessary tasks as allocated by the CEO Office. Operate with a high degree of trust and confidentiality on all CEO Office duties and when dealing with all senior stakeholders Key Responsibilities Strategy •    Assist in developing and driving the delivery of an integrated strategy for all businesses in the UAE. Support the CEO Office to drive the development and execution of overall country strategy and direction, ensure alignment with the Region as well as the Group. Business Work with the CEO Office and the Country Management Team (CMT) to:        •    Drive delivery of the country priorities and strategy and the country plan, country scorecard, overall budget, financial and other performance targets       •    Facilitate an integrated “One Bank” approach across the business and support functions        •    Ensure the country infrastructure is in place to support the business growth (people, facilities, technology and processes), working with the CEO Office to recommend resource allocation       •    Ensure appropriate prioritisation of issues around risk, control, investment, people, projects and change management within the country  Processes •    Support People Leader in all CEO office processes, including those related to the role of Crisis Management Co-ordinator, OCIR Country Co-ordinator, strategy and overall governance of the business.  People and Talent  •    Support the CEO Office in developing and embedding a high-performance culture across all businesses in the UAE.  •    Champion and act as role model of the Group’s Stands, values and culture. Risk Management •    Attend all Country Risk Governance meetings and assist the CEO Office in providing oversight of all risk matters in country, working alongside the risk owners to drive resolution of any material shortcomings.  •    Represent the CEO Office at various forums on request. •    Assist in working with CMT members and other key stakeholders (Country/Region/Group) to reinforce an effective control environment and assist in resolving material country issues that are cross-business and/or cross-functional in nature.  Governance  •    Assist to ensure that the highest standards of governance are adopted across each of the Bank’s operations in the UAE and co-ordinate with the CMT to ensure consistent practices are adopted across businesses where appropriate. Implement and maintain structures to support effective corporate governance in the country  •    Assist in oversight of the governance of projects and strategic and governance initiatives impacting the country; holding the business and infrastructure teams accountable for project delivery and ensuring alignment to Group standards; challenging the Group and Region when necessary  •    Assist in setting the CMT agenda and ensuring effectiveness of the CMT and that all governance is adhered to (minutes, agenda and attendance). •    Assist in the fulfilment of all committee updates, management updates and reports from the UAE to both Regional and Group stakeholders, including to Group Committees, Board updates and Regional meetings, including but not limited to: AME RMT, AME Key Market Review, Middle East CEO VC and Regional Capital & Liquidity Meetings.  •    Understand and balance, the Group’s objectives and the expectations of both the home (FCA/PRA) and host regulators in the UAE, including CBUAE, DFSA, FSRA and ESCA. •    Follow up on matters and issues on behalf of the CEO Office; manage closure of action items; ensure no overdue action items. •    Act as a prime contact point and coordinator for CEO Office initiatives. •    Assist CEO Office in responding to and proactively addressing issues as they arise, without the need to refer to the CEO. Regulatory & Business Conduct •    Display exemplary conduct and live by the Group’s Values and Code of Conduct.  •    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. •    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders •    CEO Office, UAE, Middle East & Pakistan •    Head of CEO Office, UAE, Middle East & Pakistan •    UAE CMT •    DIFC Management Team •    ADGM Management Team •    Government officials / regulators Skills and Experience •    English/Arabic Qualifications •    Bachelors or More About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.   Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.   Together we:   Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.   Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.   </div>

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