وظائف البيع بالتجزئة في الإمارات
٥٠٨٥ وظائف شاغرة
<h2 class="h5">Job description</h2>
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<p>oin Our Talent Pool – UAE Nationals Assessment Day (<b>10 September</b>)</p><p>As part of our commitment to <b>Emiratization and empowering UAE National talent</b>, Al-Futtaim Retail is excited to invite you to join our <b>exclusive Assessment Day on 10 September</b></p><p>This initiative is designed to connect ambitious UAE Nationals with exciting career opportunities across our well-known retail brands.</p><p><br></p><ul><li>Store Associates</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Why join this Assessment Day?</b></p><ul><li>Explore career opportunities across multiple Al-Futtaim Retail brands</li><li>Meet our hiring teams directly in one place</li><li>Fast-track your recruitment journey</li><li>Opportunity for <b>on-the-spot interviews and potential immediate offers</b></li></ul><p>At Al-Futtaim, we are committed to developing UAE National talent and providing long-term career growth within a supportive and dynamic environment.</p><p><b>Take the next step in your career and be part of a leading retail group in the UAE. Apply now to secure your spot!</b></p><p><br></p><p><br></p></div>
<h2 class="h5">Job description</h2>
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<p>oin Our Talent Pool – UAE Nationals Assessment Day (<b>10 September</b>)</p><p>As part of our commitment to <b>Emiratization and empowering UAE National talent</b>, Al-Futtaim Retail is excited to invite you to join our <b>exclusive Assessment Day on 10 September</b>.</p><p>This initiative is designed to connect ambitious UAE Nationals with exciting career opportunities across our well-known retail brands.</p><p><br></p><ul><li>Customer Service Representatives</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Why join this Assessment Day?</b></p><ul><li>Explore career opportunities across multiple Al-Futtaim Retail brands</li><li>Meet our hiring teams directly in one place</li><li>Fast-track your recruitment journey</li><li>Opportunity for <b>on-the-spot interviews and potential immediate offers</b></li></ul><p>At Al-Futtaim, we are committed to developing UAE National talent and providing long-term career growth within a supportive and dynamic environment.</p><p><b>Take the next step in your career and be part of a leading retail group in the UAE. Apply now to secure your spot!</b></p><p><br></p><p><br></p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>oin Our Talent Pool – UAE Nationals Assessment Day (<b>10 September</b>)</p><p>As part of our commitment to <b>Emiratization and empowering UAE National talent</b>, Al-Futtaim Retail is excited to invite you to join our <b>exclusive Assessment Day on 10 September</b></p><p>This initiative is designed to connect ambitious UAE Nationals with exciting career opportunities across our well-known retail brands.</p><p><br></p><ul><li>Cashiers</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Why join this Assessment Day?</b></p><ul><li>Explore career opportunities across multiple Al-Futtaim Retail brands</li><li>Meet our hiring teams directly in one place</li><li>Fast-track your recruitment journey</li><li>Opportunity for <b>on-the-spot interviews and potential immediate offers</b></li></ul><p>At Al-Futtaim, we are committed to developing UAE National talent and providing long-term career growth within a supportive and dynamic environment.</p><p><b>Take the next step in your career and be part of a leading retail group in the UAE. Apply now to secure your spot!</b></p><p><br></p><p><br></p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>oin Our Talent Pool – UAE Nationals Assessment Day (<b>10 September</b>)</p><p>As part of our commitment to <b>Emiratization and empowering UAE National talent</b>, Al-Futtaim Retail is excited to invite you to join our <b>exclusive Assessment Day on 10 September</b>.</p><p>This initiative is designed to connect ambitious UAE Nationals with exciting career opportunities across our well-known retail brands.</p><p><br></p><ul><li>Store Support</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Why join this Assessment Day?</b></p><ul><li>Explore career opportunities across multiple Al-Futtaim Retail brands</li><li>Meet our hiring teams directly in one place</li><li>Fast-track your recruitment journey</li><li>Opportunity for <b>on-the-spot interviews and potential immediate offers</b></li></ul><p>At Al-Futtaim, we are committed to developing UAE National talent and providing long-term career growth within a supportive and dynamic environment.</p><p><b>Take the next step in your career and be part of a leading retail group in the UAE. Apply now to secure your spot!</b></p><p><br></p><p><br></p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>oin Our Talent Pool – UAE Nationals Assessment Day (<b>10 September</b>)</p><p>As part of our commitment to <b>Emiratization and empowering UAE National talent</b>, Al-Futtaim Retail is excited to invite you to join our <b>exclusive Assessment Day on 10 September.</b></p><p>This initiative is designed to connect ambitious UAE Nationals with exciting career opportunities across our well-known retail brands.</p><p><br></p><ul><li>Operations roles</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Why join this Assessment Day?</b></p><ul><li>Explore career opportunities across multiple Al-Futtaim Retail brands</li><li>Meet our hiring teams directly in one place</li><li>Fast-track your recruitment journey</li><li>Opportunity for <b>on-the-spot interviews and potential immediate offers</b></li></ul><p>At Al-Futtaim, we are committed to developing UAE National talent and providing long-term career growth within a supportive and dynamic environment.</p><p><b>Take the next step in your career and be part of a leading retail group in the UAE. Apply now to secure your spot!</b></p><p><br></p><p><br></p></div>
<p>We are currently hiring a Retail Store Supervisor to oversee daily store operations, ensure smooth workflow, and support the sales team in achieving targets. The role includes managing staff, maintaining store standards, handling customer service, and ensuring proper inventory control. This position requires strong leadership, good communication, and the ability to manage a fast-paced retail environment. Freshers can apply, and training will be provided for suitable candidates.</p>
<p>Requirements<br />
– Freshers can apply (experience in retail is an advantage)<br />
– Strong leadership and communication skills<br />
– Customer-focused and sales-oriented mindset<br />
– Basic computer knowledge is an advantage<br />
– Ability to work in a fast-paced retail environment</p>
<p>What We Offer<br />
– Competitive salary package<br />
– Visa and benefits as per UAE Labor Law<br />
– Career growth opportunities<br />
– Professional and supportive working environment</p>
<p>How to Apply</p>
<p>Send your CV via WhatsApp: +971529456306</p>
<p>Apply now – limited vacancies available.</p>
<p>We are currently hiring a Retail Store Supervisor to oversee daily store operations, ensure smooth workflow, and support the sales team in achieving targets. The role includes managing staff, maintaining store standards, handling customer service, and ensuring proper inventory control. This position requires strong leadership, good communication, and the ability to manage a fast-paced retail environment. Freshers can apply, and training will be provided for suitable candidates.</p>
<p>Requirements<br />
– Freshers can apply (experience in retail is an advantage)<br />
– Strong leadership and communication skills<br />
– Customer-focused and sales-oriented mindset<br />
– Basic computer knowledge is an advantage<br />
– Ability to work in a fast-paced retail environment</p>
<p>What We Offer<br />
– Competitive salary package<br />
– Visa and benefits as per UAE Labor Law<br />
– Career growth opportunities<br />
– Professional and supportive working environment</p>
<p>How to Apply</p>
<p>Send your CV via WhatsApp: +971529456306</p>
<p>Apply now – limited vacancies available.</p>
We are not looking for a Store Manager.<br>We are looking for a Co-Builder.<br>A leading Abu Dhabi-based family office operates a large-format flagship kitchenware and homeware store at a prime location in Abu Dhabi and we are in the middle of a significant transformation.<br>We are moving from a general retail model to becoming Abu Dhabi's first truly curated, international destination for kitchenware, cookware, bakeware, and home dining.<br>This is not a management job. This is a founding mandate.<br>???? What You Will Lead<br>▸ Identify and build exclusive brand partnerships with international kitchenware and homeware brands not yet available in the UAE or GCC<br>▸ Own the full in-store experience zoning, merchandising, storytelling, and customer journey<br>▸ Build and lead a high-performing retail team from the ground up<br>▸ Take full commercial ownership buying, margins, category P&L<br>▸ Develop and grow our social media presence into the UAE's go-to kitchen and home content community<br>▸ Represent the brand at international trade shows and sourcing trips<br>✅ You Are the Right Person If...<br>▸ You have 5+ years in kitchenware, homeware, or specialty retail — in a buying, category, or brand role<br>▸ You genuinely know the international kitchenware market brands, trends, gaps not just as a consumer but as a professional<br>▸ You have managed supplier relationships and understand retail margins<br>▸ You are frustrated by corporate structures and want the freedom to actually build something<br>▸ You think like an entrepreneur, not an employee<br>▸ You can walk into a 1,800 sqm empty floor and immediately visualize what it should look like<br>❌ This Is Not For You If...<br>▸ You want a clear job description with defined tasks<br>▸ You have never managed a P&L or supplier relationship<br>▸ You expect a large corporate support structure behind you<br>▸ Your answers about the market are generic<br>???? Location: Abu Dhabi, UAE<br>???? Format: Large-format flagship retail (1,800 sqm)<br>???? Reporting: Directly to principals<br>⚡ Start: As soon as the right person is found<br><br>If any part of this resonates DM me directly.<br>The right person will know immediately that this was written for them.<br>#Hiring #Retail Leadership #UAERetail #Abu Dhabi #Kitchenware #Homeware #Brand Partnerships #GCCJobs #Retail Jobs #Entrepreneurial
We are not looking for a Store Manager.<br>We are looking for a Co-Builder.<br>A leading Abu Dhabi-based family office operates a large-format flagship kitchenware and homeware store at a prime location in Abu Dhabi and we are in the middle of a significant transformation.<br>We are moving from a general retail model to becoming Abu Dhabi's first truly curated, international destination for kitchenware, cookware, bakeware, and home dining.<br>This is not a management job. This is a founding mandate.<br>???? What You Will Lead<br>▸ Identify and build exclusive brand partnerships with international kitchenware and homeware brands not yet available in the UAE or GCC<br>▸ Own the full in-store experience zoning, merchandising, storytelling, and customer journey<br>▸ Build and lead a high-performing retail team from the ground up<br>▸ Take full commercial ownership buying, margins, category P&L<br>▸ Develop and grow our social media presence into the UAE's go-to kitchen and home content community<br>▸ Represent the brand at international trade shows and sourcing trips<br>✅ You Are the Right Person If...<br>▸ You have 5+ years in kitchenware, homeware, or specialty retail — in a buying, category, or brand role<br>▸ You genuinely know the international kitchenware market brands, trends, gaps not just as a consumer but as a professional<br>▸ You have managed supplier relationships and understand retail margins<br>▸ You are frustrated by corporate structures and want the freedom to actually build something<br>▸ You think like an entrepreneur, not an employee<br>▸ You can walk into a 1,800 sqm empty floor and immediately visualize what it should look like<br>❌ This Is Not For You If...<br>▸ You want a clear job description with defined tasks<br>▸ You have never managed a P&L or supplier relationship<br>▸ You expect a large corporate support structure behind you<br>▸ Your answers about the market are generic<br>???? Location: Abu Dhabi, UAE<br>???? Format: Large-format flagship retail (1,800 sqm)<br>???? Reporting: Directly to principals<br>⚡ Start: As soon as the right person is found<br><br>If any part of this resonates DM me directly.<br>The right person will know immediately that this was written for them.<br>#Hiring #Retail Leadership #UAERetail #Abu Dhabi #Kitchenware #Homeware #Brand Partnerships #GCCJobs #Retail Jobs #Entrepreneurial
About Us:Maritime Mercantile International (MMI) is a leading distributor and retailer of premium wines, spirits, champagne, beer, and non- alcoholic beverages. Headquartered in Dubai, we operate across three continents with a vision to delight every customer through our passion for quality and service. From award-winning concepts like Le Clos Fine Wines & Luxury Spirits to innovative e-commerce platforms and loyalty programs such as MMI Cheers Club, we’re passionate about delivering exceptional experiences at every touchpoint.<br>As proud subsidiaries of the Emirates Group, MMI & ELR share one mission: to bring more to life. Guided by our HERO values: Honesty, Excellence, Respect, and Opportunity, we create memorable moments for our customers, our people, and the communities we serve.<br>Job Purpose Own the Travel Retail category agenda across Spirits, Wines, Beverages, and Innovation. You’ll build and manage a best-in-class Travel Retail portfolio, ensuring category plans, assortment, pricing, and promotions land in line with principal priorities and our commercial objectives, while driving executional excellence and cross-functional coordination. Key Responsibilities Develop and execute a single, integrated Travel Retail category strategy to drive sustainable revenue growth, gross profit and profitability across all Travel Retail channels. Contribute to category plans aligned to strategy and principal guidelines; provide assortment recommendations by channel, region, and customer profile. Act as a key interface with brand principals, airline buyers, and duty-free retail buyers; coordinate inputs on new products, pricing, and commercial terms. Supply category insights to inform pricing and promotional planning; coordinate promotion execution in duty-free channels and track against plan. Partner with Customer Marketing & Visual Merchandising to deliver planogram compliance and elevate category visibility. Monitor performance, identify gaps and opportunities, and report to senior stakeholders; compile market and competitor insights to inform future planning. Required Qualifications & Experience7–10 years in Category, Trade Marketing, or Commercial Planning within FMCG or Alc Bev. Strong analytical and reporting skills (e.g., Excel, Power BI or equivalent). Proven coordination of promotional activity and merchandising execution. Able to manage multiple internal stakeholders effectively. Desirable Skills and Experience University degree in Business, Marketing, or related field. Experience in Travel Retail (duty-free/airline customer dynamics). Understanding of category merchandising and operational complexity in Travel Retail environments.<br>Why Join Us? Join a team of experienced professionals who are experts in the industry. We want to create memories and provide an exceptional experience to every customer on every visit. That's why we're passionate about offering a wide variety of delicious and high-quality products. We’re committed to sustainable practices, reducing our environmental impact, and giving back to the communities that we operate in. We're committed to putting our people first by creating a positive and supportive work environment where everyone feels valued and respected.<br>How to apply Click ‘Apply’ button
<section><p class="heading jdMain">وصف الوظيفة</p><p class="heading">الأدوار والمسؤوليات</p><div class="paragraph"><p>نحن نبحث عن مستشار تجزئة لتقديم خدمة عملاء ممتازة وتحقيق أهداف المبيعات لشركتنا.</p></div></section><section><p class="heading">ملف المرشح المرغوب</p><p class="paragraph"></p><ul><li><p>المؤهل-خريج/طالب جامعي</p></li><li><p>الخبرة-0-3 سنوات</p></li><li><p>مهارات تواصل جيدة</p></li><li><p>وظيفة بدوام كامل</p></li></ul><p></p></section>
<section><p class="heading jdMain">وصف الوظيفة</p><p class="heading">الأدوار والمسؤوليات</p><div class="paragraph"><p>نحن نبحث عن ممثل مبيعات تجارة التجزئة لتقديم خدمة عملاء ممتازة وتحقيق حصص المبيعات لأعمالنا.</p></div></section><section><p class="heading">الملف المرشح المطلوب</p><p class="paragraph"></p><ul><li><p>المؤهل-خريج/طالب جامعي</p></li><li><p>الخبرة-0-3 سنوات</p></li><li><p>مهارات تواصل جيدة</p></li><li><p>وظيفة بدوام كامل</p></li></ul><p></p></section>
<ul><li>Greet and welcome discerning clientele with an impeccable and warm demeanor, setting the tone for an exclusive shopping experience.</li><li>Manage the reception area with sophistication, ensuring a pristine and visually appealing environment that reflects the brand's luxury aesthetic.</li><li>Provide expert knowledge of current collections, brand heritage, and in-store services to assist clients and enhance their visit.</li><li>Efficiently handle incoming calls and inquiries with grace and professionalism, directing them to the appropriate associate or department.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>A minimum of 2-3 years of experience in a client-facing role within the luxury retail or hospitality sector.</li><li>A high school diploma or equivalent; further education or certifications in customer service are advantageous.</li><li>Impeccable presentation and a polished, sophisticated personal style that aligns with luxury brand standards.</li><li>Exceptional communication and interpersonal skills, with the ability to engage clients from diverse backgrounds.</li></ul>
Company Description Join a globally recognized technology brand in a customer-facing retail role. If you're passionate about technology, enjoy helping people, and thrive in a fast-paced retail environment, this is a great opportunity to gain valuable experience.<br><br>Skills: Job Details:Employment Type: Temporary (6 Months) Location: Abu Dhabi and Al Ain Work Type: Part-time Joining: Immediate Requirements:Must have your own visa (Family or Golden) valid for at least 10 months Fluent in English Strong communication and interpersonal skills Previous retail or customer service experience is an advantage Role Responsibilities:Assist customers in-store with product information and support Support daily store operation Explain product features and new launches Deliver an outstanding customer experience Work Schedule:5 working days per week with 2 rotational off days (consecutive or split)6 working hours per day on a shift basis We're Looking For:Excellent communication skills A confident and positive attitude Proactive and customer-focused individuals Passion for technology and delivering exceptional service
Company Description Join a globally recognized technology brand in a customer-facing retail role. If you're passionate about technology, enjoy helping people, and thrive in a fast-paced retail environment, this is a great opportunity to gain valuable experience.<br><br>Skills: Job Details:Employment Type: Temporary (6 Months) Location: Abu Dhabi and Al Ain Work Type: Part-time Joining: Immediate Requirements:Must have your own visa (Family or Golden) valid for at least 10 months Fluent in English Strong communication and interpersonal skills Previous retail or customer service experience is an advantage Role Responsibilities:Assist customers in-store with product information and support Support daily store operation Explain product features and new launches Deliver an outstanding customer experience Work Schedule:5 working days per week with 2 rotational off days (consecutive or split)6 working hours per day on a shift basis We're Looking For:Excellent communication skills A confident and positive attitude Proactive and customer-focused individuals Passion for technology and delivering exceptional service
Lead large-scale, omni-channel digital commerce platform Must have Salesforce certifications & retail experience<br><br>About Our Client<br><br>Our client is a leading multi-brand group driving innovation across omni-channel commerce in the GCC. They are investing significantly in modern, scalable technologies to deliver best-in-class customer experiences<br><br>Job Description<br><br>Define and execute the digital commerce technology roadmap and vision Lead architecture across Salesforce Commerce Cloud and SAP ecosystems Drive headless, composable, API-first and cloud-native innovation Oversee integrations across payments, OMS, logistics, and third parties Build and lead high-performing engineering teams across regions<br><br>The Successful Applicant<br><br>10+ years' experience in retail commerce technology leadership (essential) Deep expertise in Salesforce Commerce Cloud (SFRA, Headless, SCAPI) Mandatory Salesforce certifications (SFCC Architect/B2C Architect/Developer Strong experience with SAP S/4HANA, OMS, and enterprise integrations Proven ability to lead large, distributed engineering teams and platforms<br><br>What's on Offer<br><br>Opportunity to lead a high-impact digital transformation programme Senior leadership role in a fast-paced, innovation-driven environment<br><br>Contact: James Jefferson<br><br>Quote job ref: JN-072026-7057865
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<span></span><p>Join <b>exotiColors By MAYSARi</b>, a UAE retail group established in 2009 with 30+ shops and kiosks across the country. We are hiring <b>2 Beauty Advisors (Retail Sales Associates)</b> for our skin care and cosmetics stores in Dubai.<br></p><br><p>This is a full-time, in-store sales role. You will be the face of the brand: welcoming customers, understanding their skin care needs, and recommending the right products.<br></p><br><p><b>What you will do</b><br></p><br><ul><li>Welcome customers and provide an exceptional shopping experience.<br></li><li>Advise customers on our health & beauty and skin care products and explain product usage.<br></li><li>Offer tailored product recommendations based on customer needs and preferences.<br></li><li>Promote new arrivals, collections, and seasonal offers.<br></li><li>Meet and exceed monthly sales targets.<br></li><li>Keep merchandise well displayed, replenished, and in line with visual merchandising standards.<br></li><li>Follow company policies on customer service and sales processes.<br></li></ul><p><b>Working hours:</b> full-time, retail shifts (mall hours), including weekends on rotation.<br></p><br><p><b>Location:</b> Dubai, UAE. Only candidates currently based in the UAE will be considered.<br></p><br><p><b>Salary:</b> AED 2,350 basic + uncapped sales commission + medical insurance and standard UAE benefits.<br></p><br><p><b>How to apply:</b> click Apply and attach your CV. Shortlisted candidates will be contacted within 3 working days.<br></p><br><p><i>Related titles: Beauty Advisor, Skincare Consultant, Beauty Consultant, Cosmetics Sales Associate, Retail Sales Representative.</i><br></p><br><br><br><span>Requirements</span><ul><li>Currently based in the UAE.<br></li><li>Minimum 1 to 2 years proven experience in retail sales, preferably in health & beauty, skin care, or cosmetics.<br></li><li>Strong understanding of sales techniques, customer profiling, and upselling.<br></li><li>Confident communicator in English; Arabic or other languages are a plus.<br></li><li>Ability to build rapport quickly with different types of customers.<br></li><li>Comfortable working towards monthly sales targets.<br></li><li>Basic computer skills and comfortable using POS systems.<br></li><li>Presentable appearance and professional attitude.<br></li><li>High school diploma or higher.<br></li></ul><br><br><span>Benefits</span><ul><li>Basic salary of AED 2,350 plus <b>uncapped sales commission</b>: the more you sell, the more you earn.<br></li><li>Medical insurance, annual leave, and standard UAE benefits.<br></li><li>Work with a globally recognized brand in health & beauty and skin care.<br></li><li>Exclusive employee discounts on premium health & beauty and skin care products.<br></li><li>Regular training on product knowledge and skin care sales techniques.<br></li><li>Clear career path with promotion opportunities for high performers.<br></li><li>Sales competitions and performance rewards.<br></li><li>Dynamic work environment in high-end shopping destinations in Dubai.<br></li></ul><br><br> </div>
Role Summary:The Executive - Retail Brand Marketing supports the planning, development, design, and execution of marketing campaigns across the business. The role is responsible for developing marketing materials, creating and adapting creative assets, and translating campaign concepts into production-ready designs, technical drawings, and 3D visualizations. The incumbent also oversees the implementation of in-store marketing assets, coordinating with internal stakeholders and external vendors to ensure campaigns are delivered on time, within budget, and in line with brand standards.<br>Key Responsibilities:1) Marketing & Campaign Execution• Support the planning and execution of integrated marketing campaigns, product launches, seasonal promotions, and brand awareness initiatives.• Develop marketing materials, including original artwork where required, and adapt approved Key Visuals (KVs) across multiple marketing channels.• Ensure all marketing materials are aligned with brand guidelines, campaign objectives, and customer experience standards.• Collaborate with cross-functional teams to ensure seamless execution of marketing initiatives.• Monitor campaign execution and recommend improvements based on campaign performance and business needs.<br>2) Design & Implementation• Create technical drawings, printable artwork, 3D renderings, and visualizations for POSM, in-store branding, and experiential marketing elements.• Translate creative concepts into production-ready designs that meet both functional and aesthetic requirements.• Prepare production specifications and technical documentation for fabrication and installation.• Coordinate the production, implementation, and installation of POSM, signage, displays, and campaign materials across retail locations.• Review production samples and completed installations to ensure quality, accuracy, and compliance with approved designs.• Coordinate with vendors and installation teams to ensure timely delivery and successful execution of marketing campaigns.• Maintain organized artwork files, technical drawings, and production documentation.<br>Requirements:• Bachelor's degree in Marketing, Graphic Design, Visual Communication, Multimedia Design, Architecture, Interior Design, or a related field• Experience in developing marketing materials, technical drawings, 3D visualizations, and coordinating production and installation activities.• Knowledge of retail brand marketing and integrated campaign execution.• Proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign) and 3D visualization software.• Ability to create original artwork, technical drawings, printable files, and 3D renderings.• Understanding of POSM production, signage, fabrication, and retail implementation.• Strong project coordination, vendor management, and stakeholder management skills.• Excellent communication, organizational, and problem-solving abilities.• Strong attention to detail with the ability to deliver accurate production-ready artwork.• Ability to manage multiple projects while meeting deadlines.
<h2 class="h5">وصف الوظيفة</h2>
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<p><b>نظرة عامة على الدور</b></p><p> </p><p>سيكون رئيس الرقمية مسؤولاً عن جميع عمليات الرقمية عبر جميع مناطق الشرق الأوسط وشمال أفريقيا لتلبية أهداف المبيعات والربحية مع توفير تجربة عملاء رائدة في السوق.</p><p>يتحمل حامل الوظيفة مسؤولية تطوير opération الرقمية الحالية، النظام البيئي، ورحلة العميل مع قيادة النمو والابتكار عبر جميع قنوات الرقمية. سيضمن حامل الدور التميز الخدمي والكفاءة التشغيلية والنجاح التجاري مع تحقيق أهداف العمل وفق الميزانية وخطط أعمال الشركة لكامل منطقة الشرق الأوسط وشمال أفريقيا.</p><p>يتولى المسؤولية عن إدارة جميع قنوات الرقمية بما في ذلك تطبيق التجزئة، مواقع التجارة الإلكترونية، شراكات السوق، مبادرات القنوات المتعددة، والشراكات الرقمية الاستراتيجية الخارجية التي تعمل في الإمارات العربية المتحدة، عمان، البحرين، قطر، الكويت، المملكة العربية السعودية، ومصر.</p><p>سيتولى المسؤول عن التشغيل الرقمي بأكمله من الاستراتيجية وتجربة العميل والتكنولوجيا والعمليات حتى أداء التجارة والتخطيط التجاري والربحية المالية وإدارة البائعين والامتثال القانوني والأداء العام بالتعاون مع المدير الرقمي وفريق قيادة التجزئة.</p><p>سيشكل الفرد جزءًا من فريق قيادة التجزئة وسيعمل عبر جميع الوظائف لضمان الاتساق وفعالية التكاليف والابتكار والأداء عبر كل إقليم.</p><p>هذا المنصب حاسم لنجاح عمليات التجزئة في منطقة الشرق الأوسط وشمال أفريقيا والتي تشمل نمو الأعمال بشكل عام، وتطوير القنوات الشاملة، واكتساب العملاء واحتفاظهم، والتحول المستمر في عادات التسوق لدى العملاء. وسيتم تحقيق ذلك من خلال تحمل المسؤولية الكاملة عن الأرباح والخسائر وتقديم تجارب رقمية من الطراز الأول.</p><p>يتولى الدور مسؤولية التفاعل مع أصحاب المصلحة مع الشريك الأساسي، وقادة الوظائف في التجزئة، والفرق المركزية للتجزئة، والتكنولوجيا، ووظائف الرقمية.</p><p> </p><p> </p><p><b>ما ستفعله</b></p><p><b>الاستراتيجية وتطوير الأعمال</b></p><ul><li>تطوير وبناء وقيادة استراتيجية وتوجيه الرقمي للتجزئة والتطوير التجاري.</li><li>التركيز على توسيع حضور العلامة التجارية، ودفع النمو المربح، والتوافق مع أولويات المجموعة.</li><li>فهم اتجاهات الرقمية عبر كل منطقة والتأكد من بقاء الأعمال ذات صلة ومبتكرة وتنافسية.</li><li>استكشاف الفرص باستمرار لتعزيز تجربة العملاء والولاء والتخصيص واتخاذ القرار القائم على البيانات.</li><li>التعرف على فرص تجارية جديدة ضمن بيئة التجزئة لنمو المبيعات وحصة السوق.</li><li>بناء وتطوير فريق الرقمية والقدرات ونموذج التشغيل لدعم النمو المستقبلي.</li></ul><p> </p><p><b>التجارة والعمليات</b></p><ul><li>إدارة وتجارة المنصات الرقمية عبر أسواق متعددة في منطقة MENA.</li><li>ضمان التميز في التسويق الرقمي عبر جميع القنوات عبر الإنترنت.</li><li>تقديم حلول خاصة بالسوق تعزز التوطين وتفاعل العملاء والتحويل.</li><li>ضمان أنشطة الترويج والتسويق تقود نمو المبيعات والربحية وولاء العملاء.</li><li>استغلال التقويم التجاري وأولويات العمل لضمان الاتساق والتميز التشغيلي عبر المناطق.</li><li>قيادة تطوير المنصات الرقمية والترقيات والترحيلات لتعزيز القدرة وتجربة العملاء.</li><li>توسيع البصمة الرقمية من خلال شراكات استراتيجية مع الأسواق الخارجية والطرف الثالث.</li><li>استكشاف قنوات رقمية جديدة وفرص عمل لزيادة الإيرادات المتأتية.</li><li>قيادة مبادرات القنوات الشاملة بما في ذلك الشراء عبر الإنترنت والتجميع من المتاجر والشاشة غير محدودة والتجارب الرقمية المتكاملة في المتجر.</li><li>قيادة تطوير الرقمية للمساعدة في فتح متاجر جديدة ومبادرات تفاعل العملاء.</li><li>رفع الوعي والتبني والمشاركة عبر تدريب وتطوير وتحسين مستمر.</li><li>قيادة تفاعل العملاء وتغذيتهم من خلال NPS وVOC والتحليلات ورؤى العملاء عبر كل سوق.</li><li>ضمان التميز التشغيلي من خلال متابعة مؤشرات الأداء ومستوى الخدمة ومؤشرات رضا العملاء.</li></ul><p> </p><p><b>التخطيط المالي والتجاري</b></p><ul><li>إدارة أصحاب المصلحة بفعالية عبر عمليات التجزئة والتسويق والشراء والمالية والتكنولوجيا واللوجستيات لتقديم مؤشرات الأداء الرئيسية وفقًا لخطة المبيعات والكلفة المقررة.</li><li>بناء وتقديم ميزانيات سنوية متوافقة مع خطة العمل.</li></ul><p><b>الميزانيات كما يلي:</b></p><ul><li>موقع التجارة الإلكترونية</li><li>تطبيق التجزئة عبر الهاتف المحمول</li><li>الم marketplace والشراكات مع أطراف ثالثة</li><li> مبادرات القنوات المتعددة</li><li>اكتساب العملاء واستثمار التسويق الرقمي</li><li>تطوير المنصة وتحسينات التكنولوجيا</li><li>مشروعات التحول الرقمي</li><li>إجراء دراسات جدوى لأسواق جديدة وقنوات وفرص التوسع.</li></ul><p><b>المشروعات:</b></p><ul><li>هجرة المنصة الرقمية</li><li>تحول القنوات المتعددة</li><li>برامج تعزيز تجربة العملاء</li><li>مبادرات التكنولوجيا والتشغيل الآلي</li><li>توسع السوق</li><li>تقييمات دخول الأسواق الجديدة</li><li>تحديد وتقديم مبادرات رقمية جديدة.</li></ul><p> </p><p><b>الناس</b></p><ul><li>العمل مع HRBP لتقديم حلول للناس تخلق تفاعل الموظفين والتأكد من الامتثال لسياسات الموارد البشرية والتشريعات المحلية.</li><li>وضع خطط خلافة لاستدامة الاستمرارية وتطوير المواهب.</li><li>الحفاظ على برنامج تدريب وتطوير لضمان حصول الفريق على فرص تعلم وبناء قدرات مناسبة.</li><li>التجسيد القيادي لقيادات التجزئة والقيادة والأساليب كقائد كبير.</li><li>بناء وتدريب وتطوير فرق عبر كل منطقة مع ضمان وجود خط أنابيب موهبة قوي.</li><li>التأكد من وضوح الأهداف والغايات والمسؤوليات في جميع أنحاء التنظيم الرقمي.</li><li>قيادة مفهوم
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