وظائف بنوك في الإمارات

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Job Summary</b> <br></span><ul> <li>The Global Trading Operations (GTO) brings together the Global Markets Middle Office Team, In-Country Markets Operations, Markets Reference Data, Markets Trade Control &amp; Supervision and the CoE footprint to foster consistency in client and business face-off across products and geographies.&nbsp;</li> <li>Reporting directly to the Global Head of Trading Operations and Int Markets Oversight, the successful candidate will lead the Global Trading Middle Offices for Credit (Credit Flow &amp; Repo, Structured Credit, Loans, Issuance, GCM). The candidate will manage an organisation of c.65 employees across NYC, London, Warsaw, Dubai, Bangalore, Singapore, KL, Hong Kong.</li> <li>The Global Markets Middle Office is a trusted partner to the business and delivers operational efficiency and superior risk management practices, providing critical trade support to Front Office whilst generating data-led actionable insights to drive informed decision-making.&nbsp;</li> <li>Key services include Trade Capture, Trade Lifecycle Management, Exception Mgmt., Deal Mgmt, Project Mgmt., Risk &amp; Control Governance, T0 Control Performance, Relationship / Stakeholder Mgmt. and Industry Representation.</li> </ul><br><b>Key Responsibilities</b> <br><p><strong>Strategy</strong></p><br><br> <ul> <li>Instil effective and robust operating models within the Global Credit Middle Office</li> <li>Incorporate strong risk &amp; control frameworks, clear &amp; concise policies &amp; procedures, and optimal business-as-usual (BAU) processes to ensure alignment with the latest regulatory &amp; industry standards.</li> <li>Delivery of the roadmap aligned with the strategy for Middle Office, which incorporates principles from the Process &amp; Controls Simplification programme, Re-platforming agenda and Fit for Growth (FFG) strategy.</li> <li>Represent the Global Credit and Commodities Middle Office in key business meetings &amp; forums.</li> <li>Provide effective challenge across the organisation to ensure remediation actions, organisational design and technology development / implementation is best-in-class &amp; covering all scenarios. &nbsp;&nbsp;</li> <li>Become a trusted advisor to Credit Senior FO mgmt. to enable their strategy and vision.&nbsp;</li> </ul> <br> <p><strong>Business</strong></p><br><br> <ul> <li>Management of the Global Credit Middle Office Group across US, UK, Europe, Dubai, Singapore, Hong Kong, Malaysia, and India&nbsp;</li> <li>Optimise the Follow the Sun (FTS) model in Middle Office functions to ensure exceptional levels of business enablement and client service.</li> <li>Drive global consistency and transparency by defining and maintaining a premium catalogue of services and capability matrix. &nbsp;</li> <li>Awareness and understanding of the wider business, economic and market environment in which the Markets businesses operates.&nbsp;</li> <li>Drive new business initiatives to aid revenue and growth priorities. Promote controlled growth through enabling efficient processes and effective controls.</li> </ul><br> <br><p><strong>Processes</strong></p><br><br> <ul> <li>Ownership and stewardship of the Middle Office catalogue of services and process universe</li> <li>Including, but not limited to, Trade Capture, Lifecycle Processing, Exception Mgmt., Query Management, Client Liaison and Service Delivery, Project Mgmt. &nbsp;&nbsp;</li> <li>Document best practices and guidance for process execution – Integrate standardised, globally consistent approaches across Credit &amp; Commodities</li> <li>Provide direction to processing and control functions within Middle Office to create high performing, effective teams. &nbsp;</li> <li>Optimise and automate processes to reduce exposure to manual and operational risk intensive processes.</li> </ul> <br> <p><strong>People &amp; Talent</strong></p><br><br> <ul> <li>Manage performance effectively through 1-2-1s and skip meetings.</li> <li>Promote a speak up culture within the team and host regular team feedback sessions.</li> <li>Engagement – Foster a one team culture.&nbsp;</li> <li>Ensure alignment with Span of Control guidelines and de-layer the organisation.</li> <li>Be a strong culture carrier for the organisation, model the behaviours desired in Middle Office&nbsp;</li> </ul> <br> <p><strong>Risk Management</strong></p><br><br> <ul> <li>Define strategy for processes and technology needed for controlled growth.</li> <li>Regular review of the control framework to progress towards a preventative, and automated control landscape.</li> <li>Own, drive, and / or participate in remediation programs to mitigate risk to the business.</li> <li>Develop and maintain documentation that will provide minimum standards and guidance for all Middle Office R&amp;Rs</li> <li>Ensure adherence to the Enterprise Risk and Operational Risk Frameworks</li> </ul><br> <br><p><strong>Governance</strong></p><br><br> <ul> <li>Embed strong &amp; effective governance principles across the Middle Office organisation.</li> <li>Develop metrics to monitor business processes, and to supply indicators of risk and performance.</li> <li>Model supervisory behaviours and embed into BAU across span of control.</li> <li>Provide effective challenge on forums, above and beyond those owned by Global Credit Middle Office.</li> <li>Live and breathe the #NeverSettle value.</li> </ul> <br> <p><strong>Regulatory &amp; Business Conduct</strong></p><br><br> <ul> <li>Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.</li> <li>Display exemplary conduct and live by the Group’s Values and Code of Conduct.&nbsp;</li> <li>Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.</li> <li>Provide leadership within the Middle Office organisation to comply with the highest standards of regulatory and business conduct and practices as defined by internal and external requirements.&nbsp;</li> <li>Takes a proactive approach to implementing Just Culture and emphasising the importance of the groups’ valued behaviours regularly through retrospective sessions with the team and Channels townhall sessions.&nbsp;</li> <li>Embed the Group’s Values and Group Code of Conduct to ensure adherence with the highest standards of ethics. &nbsp;Comply with relevant policies, processes, and regulations, as part of the culture. &nbsp;</li> </ul><br><b>Our Ideal Candidate</b> <br><p><strong>Qualifications</strong></p><br><br> <ul> <li>Strong understanding of IB / Markets businesses, product life cycle, and the operating environment &nbsp;</li> <li>Previous experience in leading global teams across the Operations lifecycle – Global Middle Office Management, Operations Lead, Risk Mgmt.</li> <li>Evidenced track record of high-profile project delivery (Regulatory, External / Internal Policy, Industry Standards, Technology) &nbsp;</li> <li>Leadership - Strong personal brand with the gravitas and presence to create a movement.&nbsp;</li> <li>External network with awareness of the latest industry developments&nbsp;</li> <li>Strategic mindset &amp; forward-thinking vision&nbsp;</li> <li>Strength in problem solving, process re-engineering and project management.</li> <li>Data-driven mindset – Able to use data to produce a “story” and present a roadmap / solution to target state. &nbsp;</li> <li>Excellent verbal and written communication skills</li> <li>Influencing skills – Able to simplify complex problems / scenarios to a wide audience and gain stakeholder buy-in&nbsp;</li> </ul> <br> <p><strong>Role Specific Technical Competencies</strong></p><br><br> <ul> <li>Market Industry Knowledge</li> <li>Process Design &amp; Re-engineering&nbsp;</li> <li>Data Analysis&nbsp;</li> <li>Client Service &amp; Experience &nbsp;</li> <li>Risk &amp; Controls</li> <li>Presentation Skill&nbsp;</li> <li>People Management Skill &nbsp;</li> </ul><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br> <p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br> <p>Together we:</p><br><br> <ul> <li><b>Do the right thing</b>&nbsp;and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li> <li><b>Never settle,</b>&nbsp;continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li> <li><b>Are better together,</b>&nbsp;we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li> </ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b>&nbsp;we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br> <ul> <li><b>Core bank funding for retirement savings, medical and life insurance,</b>&nbsp;with flexible and voluntary benefits available in some locations.</li> <li><b>Time-off</b>&nbsp;including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li> <li><b>Flexible working</b>&nbsp;options based around home and office locations, with flexible working patterns.</li> <li><b>Proactive wellbeing support</b>&nbsp;through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,&nbsp;global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li> <li><b>A continuous learning culture</b>&nbsp;to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li> <li><b>Being part of an inclusive and values driven organisation,</b>&nbsp;one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li> </ul><br><b>Recruitment Assessments</b> <br><p>Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.</p><br><br> <p>Visit our careers website&nbsp;www.sc.com/careers</p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary: <br> <p>We are seeking a proactive and detail-oriented Senior Accountant to join our Finance team. The successful candidate will be responsible for managing day-to-day accounting operations, performing month-end and year-end financial closing activities, preparing management reports, and ensuring the accuracy of financial records. This role reports directly to the VP Finance and requires a self-motivated professional who can work independently with minimal supervision.</p><br><br> Key Responsibilities: <br> <ul> <li><ul><li>Perform monthly, quarterly, and year-end financial closing activities.</li><li>Prepare journal entries, accruals, prepayments, and general ledger reconciliations.</li><li>Maintain the general ledger and ensure all accounting transactions are accurately recorded.</li><li>Prepare monthly management reports, financial schedules, and financial analysis for the VP Finance.</li><li>Reconcile bank accounts, accounts receivable, accounts payable, inventory, and intercompany balances.</li><li>Assist in the preparation of monthly financial statements and management accounts.</li><li>Ensure accurate and timely recording of transactions in the ERP system.</li><li>Support internal and external audits by preparing schedules and providing required documentation.</li><li>Assist with VAT accounting, reconciliations, and statutory reporting requirements.</li><li>Collaborate with cross-functional teams to ensure timely and accurate financial reporting.</li><li>Support finance projects and other ad hoc reporting requirements as assigned.</li></ul></li> </ul> <br> Requirements: <br> <ul> <li><ul><li>Hands-on experience with ERP systems such as Microsoft Dynamics 365 Business Central, Microsoft Dynamics NAV, SAP, or Oracle.</li><li>Strong understanding of accounting principles, financial reporting, and month-end closing processes.</li><li>Advanced Microsoft Excel skills, including Pivot Tables, XLOOKUP/VLOOKUP, SUMIFS, and financial reporting.</li><li>Ability to prepare accurate management reports with minimal supervision.</li></ul></li> </ul> <br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Role: Credit Analyst</strong><br><strong>Location: Sharjah, UAE</strong><br><strong>Role purpose:</strong></p><br><p>Provide full support to branches and DSU’s by reviewing and processing proposed finance applications in a timely fashion and within approved polices&nbsp;</p><br><p><strong>This position is for UAE Nationals only.</strong><br>&nbsp;&nbsp;&nbsp;&nbsp;<br><strong>Key accountabilities of the role:</strong>&nbsp;&nbsp;</p><br><ol><li>Examining credit Application for completeness and timeliness of information, noting exceptions for correction.<ul><li>Preparation of error free credit docs</li><li>Vigilance in applying de-dupes</li><li>Observing agreed TAT.</li><li>&nbsp;Compliance policies and satisfactory Risk&nbsp;Rating.</li></ul></li><li>Analyze Bank Statements so as assess its genuineness, continuity, business turnovers, cheque returns, average balances and to observe if there is any chance of artificial fabrication of such statements.</li><li>Analyze applicant’s financial statements and comment on its findings (where required).</li><li>&nbsp;Check customer’s status through de-dupes/CBRB.</li><li>Meeting the minimum daily targets assigned by management while maintaining the lowest level of errors as measured by the score card.&nbsp;</li><li>Escalate cases requiring higher DP with full analysis and recommendations to facilitate their decision making&nbsp;</li><li>Demonstrate full and up to date knowledge of ADIB’s products, policies and procedures.&nbsp;</li><li>Proactively and continually make and recommend system changes and enhancements, also&nbsp;ensure that all procedures and policies are implemented and being followed in compliance with organization.</li><li>Demonstrate full team spirit and positive attitude.</li><li>Perform any other responsibilities entrusted by ADIB Management from time to time and any other task assigned by Management</li></ol><p><strong>Results required:</strong></p><br><ul><li>Support business in achieving monthly budget &amp; targets while maintaining highest quality portfolio</li><li>Additional support to business in capturing customers within the acceptable parameters without violating CB regulations.&nbsp;</li><li>Contribute positively to the daily underwriting activities&nbsp;</li><li>Improve communication branches and DSU’s as being internal customers</li><li>Provide constructive comments and feedback on proposed finance applications&nbsp;</li><li>Compliance of policies &amp; procedures – Comply and perform Key operational controls as required in ADIB’s polices &amp; procedures in day-to-day operations.</li></ul><p><strong>Specialist skills / technical knowledge required for this role:</strong></p><br><ul><li>Good credit and analytical skills and knowledge&nbsp;</li><li>Minimum 3 years of practical banking experience preferably in the finance &amp; credit field&nbsp;</li><li>Detailed knowledge of ADIB’s Retail Banking credit products &amp; services</li><li>Broad knowledge of ADIB’s Retail Credit &amp; Operational Policies &amp; Procedures</li><li>Good Knowledge of UAE banking practices, regulations &amp; risks</li><li>Good communication skills</li><li>Good Computer Skills</li></ul><p><strong>This position is for UAE Nationals only.</strong></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><strong>Organization Unit Purpose</strong></span></p><br><p><span>The unit is responsible for acquiring business for the Retail Bank, managing relationships, and driving the growth of the retail portfolio. It serves as a key channel for onboarding new-to-bank customers and identifying opportunities to provide Shari’a-compliant product for Personal Finance solutions. Our goal is to enhance financial well-being, build lasting relationships, and drive customer satisfaction through exceptional service and personalized Islamic banking solutions.</span></p><br><p><span><strong>Job Purpose&nbsp;</strong></span></p><br><p><span>Retail Banking role drives the acquisition and growth of retail banking relationships by promoting Personal Finance products. The role focuses on building strong partnerships, understanding employees’ financial needs, and delivering tailored Shari’a -compliant tailored banking solutions to enhance customer satisfaction and achieve sales targets for Emirates Islamic Bank</span></p><br><p><span><strong>What You Will Be Doing</strong></span></p><br><p><span><strong>Relationship Management:&nbsp;</strong>Develop and maintain strong relationships with assigned corporate partners and individual clients to promote Shari’a-compliant products.&nbsp;</span></p><br><p><span><strong>Business Development:&nbsp;</strong>Identify new corporate accounts and individual opportunities for onboarding customers seeking specialized financing solutions.</span></p><br><p><span><strong>Targeted Cross-selling:&nbsp;</strong>Achieve Cross selling targets of non-assigned products and services to contribute to the revenues and market presence.</span></p><br><p><span><strong>Compliance &amp; Protection:&nbsp;</strong>Comply with all approved policies, procedures, and Islamic banking norms to protect the organizations and the customer’s interests throughout the loan and card application process.</span></p><br><p><span><strong>Service Excellence &amp; Targets:&nbsp;</strong>Remain accountable for achieving sales targets for Personal Finance while ensuring high standards of customer service and monitoring client satisfaction levels<strong>.</strong></span></p><br><p><span><strong>Market Awareness:&nbsp;</strong>Stay updates on market trends, competitor offerings for financing products, and evolving customer needs within the UAE retail banking sector.</span></p><br><p><span><strong>Expert Advisory:&nbsp;</strong>Provide professional and expert advice on Personal Finance product to customers ensuring all business leads are effectively realized.</span></p><br><p><span><strong>What are we looking for:</strong></span></p><br><ul><li><span>Bachelor’s degree holder or its equivalent</span></li><li><span>At least 1 year’ UAE banking sales experience&nbsp;</span></li><li><span>Possesses in depth knowledge of the various dimensions of the market industry and good understanding of policies &amp; their implications.</span></li><li><span>Has the ability to explore new markets and customers within the assigned territory to enhance sales volumes.</span></li><li><span>Has proven record in achieving Cross selling targets of non-assigned products and services to contribute to the revenues and market presence.</span></li><li><span>Experience in creating and building customer awareness about new products through mailers, personal visits to prospective business.</span></li><li><span>Excellent communication skills, result oriented, analytical thinking, capable of developing others, good public relations, perseverance.</span></li></ul><p><span><strong>Please note</strong><i>: This is a talent pool position. We are inviting expressions of interest from qualified candidates for potential future opportunities. By joining our talent pool, you allow us to connect with you in advance and reach out when a suitable role becomes available.</i></span></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Analyst (UAE National Role) – Corporate &amp; Institutional Banking</p><br><br><br><p><br>Some careers have more impact than others.&nbsp;</p><br><br><p><br>If you’re looking for a career where you can make a real impression, join HSBC and&nbsp;discover how valued you’ll be.</p><br><br><p><br>HSBC Corporate and Institutional Banking (CIB) is a markets-led, financing-focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government and institutional clients to help them achieve consistent, long-term performance. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales and transaction banking.</p><br><br><br><p>We are seeking an ambitious individual to join the CIB International Mid-Market (IMM) team as an Analyst &nbsp;to support the growing business and achieve divisional targets. This role is broadly responsible for identifying product and service opportunities, carrying out customer research, financial and credit analysis and helping the RM prepare for customer meetings.</p><br><br><br><p>In this role, the key responsibilities are as below:</p><br><br><p><br>• &nbsp; &nbsp;Provide support to the Relationship Managers (RMs) to enable them to optimise the potential value of client relationships, improve client engagement and deliver needs-based solutions and fair outcomes for customers.<br>• &nbsp; &nbsp;Enable proactive client management by attending client meetings with Relationship Manager as necessary and acting as the first point of contact for customers on daily credit-related enquiries.<br>• &nbsp; &nbsp;Prepare appropriate analysis, proposals and presentations to prospective customers.<br>• &nbsp; &nbsp;Support the RM on day-to-day activities including client planning, pipeline management, co-ordination with product partners and ensuring data and call reports are accurately and timely updated.<br>• &nbsp; &nbsp;Undertake financial, credit and profitability analysis<br>• &nbsp; &nbsp;Collaborate with Group colleagues to deliver appropriate needs-based solutions for customers.&nbsp;<br>• &nbsp; &nbsp;Work closely with Service Delivery and co-ordinate the end-to-end credit process, review their deliverables and resolve issues.<br>• &nbsp; &nbsp;Monitor credit risk, including concern lists and credit control reports, and analyse management information.<br>• &nbsp; &nbsp;Provide ongoing risk monitoring in areas concerning Global Standards and Anti-Money Laundering &amp; Sanctions alerts, and act as an escalation point for risk issue response.<br>&nbsp;</p><br><br><p>To be successful in the role, you should meet the following requirements:</p><br><br><p>&nbsp;<br>• &nbsp; &nbsp;Strong analysis/understanding of financial statements<br>• &nbsp; &nbsp;Relevant experience working in an administrative role supporting a manager or team.<br>• &nbsp; &nbsp;Excellent planning skills with experience of working under pressure.<br>• &nbsp; &nbsp;Excellent interpersonal, written, and verbal communication skills.<br>• &nbsp; &nbsp;Proven ability of using their initiative.<br>• &nbsp; &nbsp;Advanced computer and IT skills, including all Microsoft packages.<br>• &nbsp; &nbsp;Ability to prioritise workload effectively.<br>• &nbsp; &nbsp;A graduation degree is essential for obtaining a UAE visa and work permit. If your university certificate is from outside the UAE, up-to-date attestations and equivalency are also mandatory (Recognition of Higher Education Qualifications Issued Outside The UAE).<br></p><br><br><p><br>You’ll achieve more at HSBC.</p><br><br><p><br>HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.<br>Issued by The Hong Kong and Shanghai Banking Corporation Limited. &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong><span>Some careers grow faster than others.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<br></span></strong></p><br><br><p><strong><span>If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.<br></span></strong></p><br><br><p><span>As an Audit Manager to deliver assigned audit work and related activities, and where required, lead end-to-end audits. The role is responsible for collaborating proactively across GIA, setting the right tone through strong personal leadership, producing high-quality audit outcomes within agreed methodology, standards, timelines, and budget, and ensuring audit findings and recommendations are clearly understood with appropriate mitigation actions agreed<br></span></p><br><br><p><strong><span>Duties &amp; Responsibilities:<br></span></strong></p><br><br><ul><li><span>Demonstrate strong understanding of the relevant business, functional, and regulatory landscape, including emerging trends, key risks, control expectations, and regulatory priorities.</span></li><li><span>Help reinforce a strong risk and conduct culture across the Group, encouraging informed operational and strategic decision-making.</span></li><li><span>Identify and assess key drivers of change within the coverage area and evaluate how these changes should shape audit scope and approach.</span></li><li><span>Leverage industry insight and current developments to anticipate and assess potential areas of concern.</span></li><li><span>Act as a committed team player—deliver assigned work and supports others to achieve shared objectives.</span></li><li><span>Communicate clearly and build constructive working relationships with stakeholders, team members, and GIA management.</span></li><li><span>Promote collaboration and knowledge-sharing across GIA.</span></li><li><span>Clearly explain audit issues, exceptions, and findings to GIA colleagues and leadership, and where needed to business and functional stakeholders.</span></li><li><span>Handle sensitive or challenging topics confidently, communicating with impact to diverse audiences.</span></li><li><span>Apply strong analytical and critical thinking to balance competing priorities and navigate complex challenges to deliver effective outcomes.</span></li><li><span>Use both qualitative and quantitative techniques to analyze, investigate, and form sound conclusions in difficult scenarios.</span></li><li><span>Develop solutions that are practical, proportionate, and easy to implement.<br></span></li></ul><p><span>&nbsp;<strong>Experience &amp; Qualifications:<br></strong></span></p><br><br><ul><li><span>A graduation degree is essential for obtaining a UAE visa and work permit. If your university certificate is from outside the UAE, up-to-date attestations and equivalency are also mandatory (Recognition of Higher Education Qualifications Issued Outside The UAE)</span></li><li><span>5–8 years’ relevant experience in the financial services sector; experience from consulting or external audit is welcomed but not mandatory.</span></li><li><span>Strong knowledge of Wholesale and Retail Credit Risk, with hands-on experience in a credit risk function and/or credit risk audit role.</span></li><li><span>Good understanding of relevant regulations and product landscape applicable to the coverage area.</span></li><li><span>Demonstrated capability across relevant disciplines such as accounting/audit, analytics, finance, project management, programming/quantitative methods, risk, and technology (supported by qualifications or certifications where applicable).</span></li><li><span>Bachelor’s or master’s degree in business, Accounting, Mathematics, Social Sciences, or a related field.</span></li><li><span>Professional certifications preferred: Qualified Accountant, CIA, CISA, CFE, or ACAMS.</span></li><li><span>Fluent in English (written and spoken).</span></li><li><span>A highly professional team player with a collaborative working style.<br></span></li></ul><p><span>For further details and application information please visit our careers site, searching for reference number <strong>51327.</strong></span></p><br><br><p><span>We support our staff to adopt flexible and alternative ways of working where possible, including working from home and different hours subject to approvals.<br></span></p><br><br><p><span>HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.<br></span></p><br><br><p><span>Issued by The Hong Kong and Shanghai Banking Corporation Limited</span></p><br><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Job Summary</b> <br></span><p>You'll be responsible for managing and developing relationships with high-profile clients to drive business growth and meet the bank's strategic objectives. You'll provide exceptional customer service with the provision of financial solutions while managing operational risk and regulatory requirements.</p><br><br><b>About Wealth and Retail Banking</b> <br><p>We service more than 13 million individuals and small businesses, with a focus on the affluent segment which encompasses Private Banking, Priority Private, Priority Banking, and Premium. In the mass retail space, we're focused on emerging affluent clients who will progress in their wealth journey with us and form the pipeline of future affluent clients.</p><br><br> <p>We’re a leading wealth manager in Asia, Africa and the Middle East, and our deep local presence and international network enables us to capture the strong structural tailwinds which are driving cross-border wealth flows. Our comprehensive product propositions span across deposits, payments, financing, advisory, investments and bancassurance.</p><br><br> <p>We’re investing USD $1.5 billion in our Affluent banking business. Our investment focuses on affluent frontline teams, wealth and digital platforms, and client centres, as well as brand and marketing, to drive growth. You’ll join a growing franchise within Standard Chartered Group.</p><br><br> <p>We have a unique opportunity which will focus on transferring skills to be able to become a specialist within Wealth and Retail Banking as either a Client Manager or as an Assistant Relationship Manager. If this sounds like an opportunity you would be keen to explore, take a look at the skill sets below and apply if you feel they are relevant.</p><br><br><b>About the Job</b> <br><p>To become a strategic professional within our team, while utilizing your experience in building and managing client relationships, across the region. Your focus will be on developing new relationships, to onboard new clients while maintaining and servicing a portfolio, through excellent communication, negotiation and customer service.</p><br><br> <br> <p><strong>Responsibilities </strong></p><br><br> <ul> <li>Creation of strategic plans for revenue generation and business development while driving the Digital Agenda.</li> <li>Generate new business to achieve defined targets in terms of the number of customers, volumes and revenue, including product mix, active/ passive ratio, liability targetsAbo, transactions.</li> <li>Induction of all (NTB) new customers brought in by the Branches &amp; Direct Sales team.</li> <li>Creation of sales call plans to acquire large prospective customers through referrals.</li> <li>Update &amp; maintain all Sales MIS (Calls, Prospects, Attritions, Business done, etc.)</li> <li>Effectively meeting customer expectations and handling/ reduction of customer complaints while providing professional customer service to achieve a high percentage of customer satisfaction and retention.</li> <li>Lead through example and build the appropriate culture and values. Set appropriate tone and expectations for your team and work in collaboration with risk and control partners.</li> <li>Ensure KYC/AML updates, proper zero error documentation.</li> <li>To be able to detect any suspicious transactions, Money laundering, forgeries etc.</li> <li>Highest compliance with reference to Anti Bribery, Anti Money Laundering &amp; Combating Financial Crime Risk procedures.</li> <li>Obtain Security &amp; Commodity Authority (SCA) license and timely completion of Continuous Program Development (CPD) requirement post SCA licensing. This is a mandatory requirement for the role.</li> </ul> <br><b>The Skills we are looking for</b> <br><ul> <li>Wealth &amp; Retail Banking Business Acumen​</li> <li>Client Experience, Behaviors and Preferences​</li> <li>Sales​</li> <li>Regulatory Environment – Financial Services​</li> <li>Reputational Risk​</li> <li>Accuracy and Attention to Details​</li> <li>Communication​</li> <li>Problem Solving​</li> <li>Self Management​</li> </ul><br><b>Qualifications</b> <br><p>• &nbsp; &nbsp;University Graduate.<br>• &nbsp; &nbsp;Relevant experience in relationship management.<br>• &nbsp; &nbsp;Experience in handling all Banking Customer Services &amp; Investment Products.<br>• &nbsp; &nbsp;Strong communication and negotiation skills with the ability to influence outcomes.<br>• &nbsp; &nbsp;Networking ability to manage interdepartmental deliverables.<br>• &nbsp; &nbsp;Good understanding of the business environment in UAE preferably with direct contacts with the local HNI community.<br>• &nbsp; &nbsp;Proficiency in Computers.<br>• &nbsp; &nbsp;Adapting to multi-cultural environment.<br>• &nbsp; &nbsp;Good knowledge of banking practises and regulations.<br>• &nbsp; &nbsp;Anti-Money laundering, Sanctions/Compliance Training and Basic Banking Practice.​​</p><br><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br> <p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br> <p>Together we:</p><br><br> <ul> <li><b>Do the right thing</b>&nbsp;and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li> <li><b>Never settle,</b>&nbsp;continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li> <li><b>Are better together,</b>&nbsp;we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li> </ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b>&nbsp;we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br> <ul> <li><b>Core bank funding for retirement savings, medical and life insurance,</b>&nbsp;with flexible and voluntary benefits available in some locations.</li> <li><b>Time-off</b>&nbsp;including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li> <li><b>Flexible working</b>&nbsp;options based around home and office locations, with flexible working patterns.</li> <li><b>Proactive wellbeing support</b>&nbsp;through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,&nbsp;global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li> <li><b>A continuous learning culture</b>&nbsp;to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li> <li><b>Being part of an inclusive and values driven organisation,</b>&nbsp;one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li> </ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Job Summary</b> <br><span>We are seeking a skilled and analytical Auditor to join Group Internal Audit (GIA), supporting the Wealth &amp; Retail Banking (WRB) portfolio. The role is responsible for delivering risk-based audits, providing independent assurance on key risks and controls, identifying opportunities for improvement, and supporting continuous monitoring activities. The successful candidate will use data-driven audit techniques, contribute to innovation within the audit function, and help strengthen the Bank’s risk and control environment.</span><br><b>Key Responsibilities</b> <br> <span>Audit Planning and Risk Assessment</span> </span><ul> <li><span>Support the development and maintenance of risk assessments and risk-based audit plans.</span></li> <li><span>Identify emerging risks, control weaknesses, and changes in the business environment requiring audit focus.</span></li> <li><span>Contribute to audit scoping, planning, and testing programmes.</span></li> <li><span>Provide insights to support audit prioritisation and coverage decisions.</span></li> </ul> <span>Audit Delivery</span> <ul> <li><span>Deliver audit engagements in line with Group Internal Audit methodology and professional standards.</span></li> <li><span>Conduct fieldwork, review evidence, draft audit findings, and support audit report preparation.</span></li> <li><span>Ensure audits are completed within agreed timelines and quality standards.</span></li> <li><span>Promote efficiency, consistency, and continuous improvement in audit execution.</span></li> </ul> <span>Issue Management and Validation</span> <ul> <li><span>Monitor audit issues and management action plans through to closure.</span></li> <li><span>Validate remediation actions to ensure root causes have been appropriately addressed.</span></li> <li><span>Escalate overdue, ineffective, or high-risk remediation matters where required.</span></li> <li><span>Provide guidance on evidence requirements and effective issue resolution.</span></li> </ul> <br> <br> <span>Continuous Monitoring and Stakeholder Engagement</span> <ul> <li><span>Perform ongoing monitoring to identify emerging risks and control concerns.</span></li> <li><span>Build constructive relationships with stakeholders while maintaining independence and objectivity.</span></li> <li><span>Clearly communicate audit findings, risk impacts, root causes, and recommendations.</span></li> </ul> <span>Analytics, Innovation and Data Insights</span> <ul> <li><span>Apply data analytics to enhance risk identification, testing coverage, and audit efficiency.</span></li> <li><span>Support the development of automated and data-led audit approaches.</span></li> <li><span>Use data visualisation and analytical techniques to identify trends, anomalies, and control indicators.</span></li> <li><span>Contribute to audit innovation, methodology enhancements, and digital transformation initiatives.</span></li> </ul> <span>Non-Audit Activities and Departmental Contribution</span> <ul> <li><span>Support regulatory reviews, external audit engagements, and quality assurance activities.</span></li> <li><span>Contribute to audit committee, risk, and governance forum papers where required.</span></li> <li><span>Participate in knowledge-sharing, training, and cross-functional collaboration activities.</span></li> <li><span>Support annual planning, risk assessment updates, and continuous improvement initiatives.</span></li> </ul> <br> <br> <span>People, Culture and Conduct</span> <ul> <li><span>Demonstrate professional scepticism, integrity, and the highest standards of ethical conduct.</span></li> <li><span>Take ownership of continuous professional development across audit, business, risk, and analytics disciplines.</span></li> <li><span>Proactively identify, escalate, and support the resolution of risk, conduct, and compliance matters.</span></li> </ul> <br> <span>Regulatory &amp; Business Conduct</span> <ul> <li><span>Champion the Group’s Values and Code of Conduct.</span></li> <li><span>Maintain the highest standards of ethics, regulatory compliance, and business conduct.</span></li> <li><span>Ensure compliance with all applicable laws, regulations, and internal policies.</span></li> <li><span>Collaboratively identify, escalate, mitigate, and resolve risk and compliance concerns.</span></li> </ul> <br> <span>Other Responsibilities</span> <ul> <li><span>Embed the Group’s brand promise, <strong>Here for good</strong>, in daily activities.</span></li> <li><span>Undertake additional responsibilities as required under Group, Country, Business, or Functional policies.</span></li> <li><span>Maintain an up-to-date understanding of role requirements, regulatory expectations, and business developments.</span></li> </ul> <br><b>Skills and Experience</b> <br><ul> <li><span>Audit Methodology and Audit Systems</span></li> <li><span>Risk Assessment</span></li> <li><span>Audit Planning</span></li> <li><span>Audit Fieldwork</span></li> <li><span>Audit Report Writing</span></li> <li><span>Stakeholder Management</span></li> <li><span>Continuous Monitoring</span></li> <li><span>Data Analytics and Insight Generation</span></li> </ul><br><b>Qualifications</b> <br><ul> <li><span>Bachelor’s degree in Accounting, Finance, Business Administration, Risk Management, Information Systems, Economics, or a related field.</span></li> <li><span>Professional certifications such as:</span> <ul> <li><span>Certified Internal Auditor (CIA)</span></li> <li><span>Chartered Accountant (CA)</span></li> <li><span>Certified Public Accountant (CPA)</span></li> <li><span>Association of Chartered Certified Accountants (ACCA)</span></li> <li><span>Certified Information Systems Auditor (CISA)</span></li> <li><span>Certified Anti-Money Laundering Specialist (CAMS)</span></li> <li><span>Financial Risk Manager (FRM)</span></li> <li><span>Or other relevant audit, risk, or compliance qualifications.</span></li> </ul> </li> <li><span>Membership of a recognised professional accounting or auditing body is advantageous.</span></li> </ul><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br> <p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br> <p>Together we:</p><br><br> <ul> <li><b>Do the right thing</b>&nbsp;and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li> <li><b>Never settle,</b>&nbsp;continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li> <li><b>Are better together,</b>&nbsp;we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li> </ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b>&nbsp;we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br> <ul> <li><b>Core bank funding for retirement savings, medical and life insurance,</b>&nbsp;with flexible and voluntary benefits available in some locations.</li> <li><b>Time-off</b>&nbsp;including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li> <li><b>Flexible working</b>&nbsp;options based around home and office locations, with flexible working patterns.</li> <li><b>Proactive wellbeing support</b>&nbsp;through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,&nbsp;global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li> <li><b>A continuous learning culture</b>&nbsp;to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li> <li><b>Being part of an inclusive and values driven organisation,</b>&nbsp;one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li> </ul><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Job Summary</b> <br></span><ul> <li>The Global Trading Operations (GTO) brings together the Global Markets Middle Office Team, In-Country Markets Operations, Markets Reference Data, Markets Trade Control &amp; Supervision and the CoE footprint to foster consistency in client and business face-off across products and geographies.&nbsp;</li> <li>Reporting directly to the Global Head of Trading Operations and Int Markets Oversight, the successful candidate will lead the Global Trading Middle Offices for Credit (Credit Flow &amp; Repo, Structured Credit, Loans, Issuance, GCM). The candidate will manage an organisation of c.65 employees across NYC, London, Warsaw, Dubai, Bangalore, Singapore, KL, Hong Kong.</li> <li>The Global Markets Middle Office is a trusted partner to the business and delivers operational efficiency and superior risk management practices, providing critical trade support to Front Office whilst generating data-led actionable insights to drive informed decision-making.&nbsp;</li> <li>Key services include Trade Capture, Trade Lifecycle Management, Exception Mgmt., Deal Mgmt, Project Mgmt., Risk &amp; Control Governance, T0 Control Performance, Relationship / Stakeholder Mgmt. and Industry Representation.</li> </ul><br><b>Key Responsibilities</b> <br><p><strong>Strategy</strong></p><br><br> <ul> <li>Instil effective and robust operating models within the Global Credit Middle Office</li> <li>Incorporate strong risk &amp; control frameworks, clear &amp; concise policies &amp; procedures, and optimal business-as-usual (BAU) processes to ensure alignment with the latest regulatory &amp; industry standards.</li> <li>Delivery of the roadmap aligned with the strategy for Middle Office, which incorporates principles from the Process &amp; Controls Simplification programme, Re-platforming agenda and Fit for Growth (FFG) strategy.</li> <li>Represent the Global Credit and Commodities Middle Office in key business meetings &amp; forums.</li> <li>Provide effective challenge across the organisation to ensure remediation actions, organisational design and technology development / implementation is best-in-class &amp; covering all scenarios. &nbsp;&nbsp;</li> <li>Become a trusted advisor to Credit Senior FO mgmt. to enable their strategy and vision.&nbsp;</li> </ul> <br> <p><strong>Business</strong></p><br><br> <ul> <li>Management of the Global Credit Middle Office Group across US, UK, Europe, Dubai, Singapore, Hong Kong, Malaysia, and India&nbsp;</li> <li>Optimise the Follow the Sun (FTS) model in Middle Office functions to ensure exceptional levels of business enablement and client service.</li> <li>Drive global consistency and transparency by defining and maintaining a premium catalogue of services and capability matrix. &nbsp;</li> <li>Awareness and understanding of the wider business, economic and market environment in which the Markets businesses operates.&nbsp;</li> <li>Drive new business initiatives to aid revenue and growth priorities. Promote controlled growth through enabling efficient processes and effective controls.</li> </ul><br> <br><p><strong>Processes</strong></p><br><br> <ul> <li>Ownership and stewardship of the Middle Office catalogue of services and process universe</li> <li>Including, but not limited to, Trade Capture, Lifecycle Processing, Exception Mgmt., Query Management, Client Liaison and Service Delivery, Project Mgmt. &nbsp;&nbsp;</li> <li>Document best practices and guidance for process execution – Integrate standardised, globally consistent approaches across Credit &amp; Commodities</li> <li>Provide direction to processing and control functions within Middle Office to create high performing, effective teams. &nbsp;</li> <li>Optimise and automate processes to reduce exposure to manual and operational risk intensive processes.</li> </ul> <br> <p><strong>People &amp; Talent</strong></p><br><br> <ul> <li>Manage performance effectively through 1-2-1s and skip meetings.</li> <li>Promote a speak up culture within the team and host regular team feedback sessions.</li> <li>Engagement – Foster a one team culture.&nbsp;</li> <li>Ensure alignment with Span of Control guidelines and de-layer the organisation.</li> <li>Be a strong culture carrier for the organisation, model the behaviours desired in Middle Office&nbsp;</li> </ul> <br> <p><strong>Risk Management</strong></p><br><br> <ul> <li>Define strategy for processes and technology needed for controlled growth.</li> <li>Regular review of the control framework to progress towards a preventative, and automated control landscape.</li> <li>Own, drive, and / or participate in remediation programs to mitigate risk to the business.</li> <li>Develop and maintain documentation that will provide minimum standards and guidance for all Middle Office R&amp;Rs</li> <li>Ensure adherence to the Enterprise Risk and Operational Risk Frameworks</li> </ul><br> <br><p><strong>Governance</strong></p><br><br> <ul> <li>Embed strong &amp; effective governance principles across the Middle Office organisation.</li> <li>Develop metrics to monitor business processes, and to supply indicators of risk and performance.</li> <li>Model supervisory behaviours and embed into BAU across span of control.</li> <li>Provide effective challenge on forums, above and beyond those owned by Global Credit Middle Office.</li> <li>Live and breathe the #NeverSettle value.</li> </ul> <br> <p><strong>Regulatory &amp; Business Conduct</strong></p><br><br> <ul> <li>Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.</li> <li>Display exemplary conduct and live by the Group’s Values and Code of Conduct.&nbsp;</li> <li>Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.</li> <li>Provide leadership within the Middle Office organisation to comply with the highest standards of regulatory and business conduct and practices as defined by internal and external requirements.&nbsp;</li> <li>Takes a proactive approach to implementing Just Culture and emphasising the importance of the groups’ valued behaviours regularly through retrospective sessions with the team and Channels townhall sessions.&nbsp;</li> <li>Embed the Group’s Values and Group Code of Conduct to ensure adherence with the highest standards of ethics. &nbsp;Comply with relevant policies, processes, and regulations, as part of the culture. &nbsp;</li> </ul><br><b>Our Ideal Candidate</b> <br><p><strong>Qualifications</strong></p><br><br> <ul> <li>Strong understanding of IB / Markets businesses, product life cycle, and the operating environment &nbsp;</li> <li>Previous experience in leading global teams across the Operations lifecycle – Global Middle Office Management, Operations Lead, Risk Mgmt.</li> <li>Evidenced track record of high-profile project delivery (Regulatory, External / Internal Policy, Industry Standards, Technology) &nbsp;</li> <li>Leadership - Strong personal brand with the gravitas and presence to create a movement.&nbsp;</li> <li>External network with awareness of the latest industry developments&nbsp;</li> <li>Strategic mindset &amp; forward-thinking vision&nbsp;</li> <li>Strength in problem solving, process re-engineering and project management.</li> <li>Data-driven mindset – Able to use data to produce a “story” and present a roadmap / solution to target state. &nbsp;</li> <li>Excellent verbal and written communication skills</li> <li>Influencing skills – Able to simplify complex problems / scenarios to a wide audience and gain stakeholder buy-in&nbsp;</li> </ul> <br> <p><strong>Role Specific Technical Competencies</strong></p><br><br> <ul> <li>Market Industry Knowledge</li> <li>Process Design &amp; Re-engineering&nbsp;</li> <li>Data Analysis&nbsp;</li> <li>Client Service &amp; Experience &nbsp;</li> <li>Risk &amp; Controls</li> <li>Presentation Skill&nbsp;</li> <li>People Management Skill &nbsp;</li> </ul><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br> <p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br> <p>Together we:</p><br><br> <ul> <li><b>Do the right thing</b>&nbsp;and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li> <li><b>Never settle,</b>&nbsp;continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li> <li><b>Are better together,</b>&nbsp;we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li> </ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b>&nbsp;we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br> <ul> <li><b>Core bank funding for retirement savings, medical and life insurance,</b>&nbsp;with flexible and voluntary benefits available in some locations.</li> <li><b>Time-off</b>&nbsp;including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li> <li><b>Flexible working</b>&nbsp;options based around home and office locations, with flexible working patterns.</li> <li><b>Proactive wellbeing support</b>&nbsp;through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,&nbsp;global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li> <li><b>A continuous learning culture</b>&nbsp;to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li> <li><b>Being part of an inclusive and values driven organisation,</b>&nbsp;one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li> </ul><br><b>Recruitment Assessments</b> <br><p>Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.</p><br><br> <p>Visit our careers website&nbsp;www.sc.com/careers</p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>JOB PURPOSE The Senior Specialist – QA and Test Engineering will play a critical role in the Quality Assurance, Software Testing and Testing Automation practice in CBUAE and embed a robust quality assurance framework across all critical financial systems and applications, thereby ensuring the unwavering reliability, security, and integrity of national monetary policy, payment infrastructure, and regulatory oversight tools.<br> This role is paramount for mitigating systemic risks, safeguarding financial stability, and upholding public trust by implementing the efficient and effective validation of complex software, executing advanced test automation, and fostering a culture of stringent quality excellence aligned with the central bank's unique mandate to manage the nation's financial backbone and adhere to the highest standards of governance and resilience.<br> Key Responsibilities Core Responsibilities Design and Development is responsible for leading the design, development, testing and implementation of innovative solutions and services that meet business needs.<br> This role involves strategically defining and implementing the overarching quality assurance/testing vision and roadmap for all software systems, ensuring the highest standards of reliability, security, performance, and regulatory compliance for CBUAE applications, systems and infrastructure platforms.<br> Quality Assurance and Test Engineering for Financial Applications and Infrastructure: Implement the overarching QA and test engineering and automation strategy, policies, and frameworks to ensure the absolute reliability, security, and performance of all mission-critical national payment systems, monetary policy tools, and financial market infrastructure.<br> Mitigating Systemic Risk through Rigorous Testing: Establish and enforce a robust testing regime for all software systems, including comprehensive unit, systems integration, user acceptance, regression, performance, resilience, security, and disaster recovery testing, to safeguard financial stability and prevent systemic vulnerabilities from manifesting.<br> Implement Advanced Test Automation for Efficiency and Integrity: Perform the design, development, and continuous improvement of highly sophisticated test automation frameworks and practices, focusing on enhancing testing efficiency, coverage, and speed for complex, high-volume, and critical central bank applications.<br> Ensuring Regulatory Compliance and Data Integrity: Carry out testing activities and collaborate with developers to guarantee strict adherence to national and international financial regulations, internal policies, and audit requirements, ensuring impeccable data integrity, privacy, and traceability for sensitive financial information.<br> Self-Management Responsibilities Defines performance goals at the start of the year in discussion with the reporting manager and ensures that the goals are achieved during the course of the year Identifies the training and development requirements for self and agrees on them with the reporting manager to ensure that the required trainings are arranged and attended Strives to achieve the highest levels of proficiency on all the competencies and skills required to perform the role.<br> Keeps abreast of professional developments, new techniques and current issues through continued education and professional growth.<br> QUALIFICATIONS AND EXPERIENCE Threshold Qualifications Bachelor's or Master's degree in Computer Science, Information Technology, Software Engineering, or related fields.<br> Deep expertise and mastery in designing, implementing, and managing enterprise-grade test automation frameworks (e.<br>g., Tricentis, UiPath, Selenium, Appium) for various application types (web, mobile, API, desktop).<br> Strong understanding and practical experience with performance testing tools (e.<br>g., JMeter, LoadRunner, Gatling) for high-volume, real-time transaction systems, and expertise in security testing methodologies and tools (e.<br>g., OWASP Top 10, penetration testing tools, vulnerability scanners) to protect against cyber threats to national financial data.<br> In-depth understanding of various SDLC models, particularly Agile and DevOps, with practical experience in integrating quality assurance processes and automation into Continuous Integration/Continuous Delivery (CI/CD) pipelines.<br> This includes familiarity with tools like Jenkins, GitLab CI, Azure DevOps.<br> Strong SQL expertise and experience with diverse database systems (relational, NoSQL) to ensure data integrity, consistency, and accuracy across critical financial data repositories, including complex data migration and reconciliation testing.<br> Knowledge of complex enterprise system architectures, including microservices, APIs, distributed systems, and cloud platforms (e.<br>g., Azure, AWS, GCP, Oracle), along with the ability to design testing strategies that account for their unique challenges and ensure end-to-end quality.<br> In-depth understanding of the technical intricacies of core banking systems, financial market infrastructure, national payment systems (e.<br>g., RTGS, ACH), SupTech and regulatory reporting systems to design relevant and effective test scenarios.<br> Proven track record in implementing and overseeing specialized testing such as chaos engineering, blockchain testing (if applicable to central bank initiatives), big data testing, and AI/ML model validation.<br> Years &amp; Nature of Experience Minimum of 3 years of experience in leading a Software QA and Testing team.<br> Value-add if candidate has built a QA and Test team from scratch.<br> Minimum of 5-7 years of experience in performing Software QA and Testing or any related roles.<br> Extensive hands-on experience in designing, implementing, and managing enterprise-grade test automation frameworks for front-end and back-end applications.<br> Understanding of test-driven development (TDD) and behavior-driven development (BDD) and how to implement them with software engineers.<br> Proficiency in programming languages like Java, Python, C#, or JavaScript for automation scripting and framework development.<br> Proficiency in Agile development and DevSecOps practices to ensure rapid iteration and responsiveness to changing requirements.<br> Relevant professional certifications in QA and software testing tools and platforms will be an advantage.<br> Competencies Behavioural Drives High Performance: Assigns challenging goals for self and team and ensures efficient delivery, keeping in mind the objectives, goals and vision for the department and organization.<br> Manages Stakeholders: Builds and maintains professional networks and personal relationships with relevant stakeholders who are, or might become, important in ensuring individual as well as organisational success.<br> Innovates and Steers Change: Prioritises creativity and innovation, striving to constantly come up with better or unique ways of doing things.<br> Remains focused and optimistic through challenging situations, adapting quickly and demonstrating agility to changing circumstances to deliver required objectives.<br> Builds Capability: Believes in the capability of oneself and others and invests in strengthening them.<br> Provides resources and support required for individuals to develop critical skill and knowledge to achieve their full potential.<br> Driving Business Value: Reviews situations, opportunities, plans and information in great detail measuring impact on business success.<br> Identifies potential setbacks and creates risk mitigation strategies to reduce risk of failure.<br> Technical Software Testing: Understanding of software testing principles and practices, including unit testing, integration testing and automated testing.<br> Programming Languages: Proficiency in two or more programming languages.<br> Development Frameworks and Libraries: Familiarity with development frameworks and libraries relevant to their programming languages.<br> Software Development Methodologies: Understanding of different software development methodologies like waterfall, scrum, agile.<br> Database Management: Relational Databases, Database Design and Optimization, Data modeling, indexing, query optimization.<br> Debugging and Troubleshooting: Strong debugging skills to identify issues in software applications and design test cases to simulate and resolve those issues.<br></span> </div>

Job Purpose<br><br> JOB DESCRIPTION <br><br>As a Service Ambassador, you will be the first point of contact for customers visiting the branch, ensuring a seamless banking experience by welcoming customers, managing branch traffic, supporting digital adoption, and directing customers to the appropriate services.<br><br>Key Responsibilities<br><br>Greet and assist customers in a professional and friendly manner. Manage customer flow and reduce waiting times within the branch. Guide customers on self-service and digital banking channels. Identify customer needs and direct them to the appropriate branch representative. Support customer onboarding and basic service requests. Promote Emirates Islamic products, services, and digital solutions. Ensure excellent customer experience and maintain service quality standards. Adhere to bank policies, procedures, and compliance requirements. <br><br>Qualifications & Experience<br><br>High School Diploma or Bachelor's Degree preferred. 1-2 years of customer service, hospitality, retail, or banking experience. Strong communication and interpersonal skills. Customer-focused with a positive and professional attitude. UAE National preferred. <br><br>Skills<br><br>Customer Service Excellence Communication & Relationship Building Problem Solving Sales Awareness Digital Banking Knowledge Teamwork & Collaboration<br><br>What We Offer<br><br>Competitive salary and benefits. Career development opportunities. Learning & development programs. Healthcare and employee banking benefits. Inclusive and collaborative work environment. <br><br>Responsibilities<br><br>Communication Contact customers who have overdue accounts to negotiate payment arrangements and/or facilitate payment processing work with customers to identify the root cause of payment delinquency and develop strategies to prevent future delinquency keep accurate and up-to-date records of customer interactions and payment arrangements follow-up with customers as necessary to ensure that payment arrangements are being adhered to escalate issues to appropriate parties when necessary p ovide excellent customer service to all customers

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><p>Some careers have more impact than others</p><br><br><br><p>If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.</p><br><br><br><p><br>HSBC Corporate and Institutional Banking is a markets-led, financing-focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government and institutional clients to help them achieve consistent, long-term performance. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales and transaction banking.</p><br><br><br><p><br>We are seeking an experienced dynamic Senior Corporate Relationship Manager to manage and grow our portfolio of clients within the Global Networking Banking (GNB) team. These are clients with unique banking requirements. As a trusted advisor, you will deliver tailored banking solutions, drive revenue growth, collaborate with other business areas and engage with clients to strengthen long-term client relationships. &nbsp;</p><br><br><br><p><br><strong>In this role, you will:</strong></p><br><br><br><p><br>• &nbsp; &nbsp;Manage a portfolio of Corporate clients which are Headquartered outside of UAE with presence in UAE to provide solutions that meet the clients banking and treasury objectives.<br>• &nbsp; &nbsp;Grow sustainable revenues from the existing customer portfolio with responsibility for cross selling and product penetration.&nbsp;<br>• &nbsp; &nbsp;Pro-actively acquiring new clients that fit into the GNB framework.&nbsp;<br>• &nbsp; &nbsp;Ensure proactive relationship building/customer contact plans and pipeline management for both existing and new customers.<br>• &nbsp; &nbsp;Assess opportunities within the marketplace and develop growth strategies which match our GNB offerings against market specific needs and work with relationship counterparts globally to provide market leading banking solutions.<br>• &nbsp; &nbsp;Devise client plans and strategies to identify sales opportunities, as well as increasing revenue for existing ones to achieve asset growth, sales or revenue targets&nbsp;<br>• &nbsp; &nbsp;Serve as an advisor to clients with regional HQs in the UAE by leveraging on our regional network.&nbsp;<br>• &nbsp; &nbsp;Monitor the client portfolio regularly and generate quality assets using appropriate risk management tools, priced appropriately for risk and within customers and HSBC's risk appetite.<br>• &nbsp; &nbsp;Establish an effective working relationship with Risk to validate the accuracy of the customer risk profile and ensure sustainable asset growth.<br>• &nbsp; &nbsp;Maintain a proactive calling programme to service clients, ensuring senior management and key stakeholders for our top tier clients are contacted regularly.<br>• &nbsp; &nbsp;Ensure a quality service for all customers by owning customer engagement, ensuring service excellence at all times, for all aspects of any customer, prospect or professional’s interaction with HSBC<br>• &nbsp; &nbsp;Confidently manage financial crime risk throughout the client lifecycle by identifying, assessing, accepting, monitoring, escalating and mitigating risk.<br>• &nbsp; &nbsp;Ensure adherence to all applicable operational risk HSBC Standards and policies, reporting any breaches in accordance with local procedures<br>• &nbsp; &nbsp;Keep abreast of developments, products and offerings from HSBC, competitors and market changes<br>• &nbsp; &nbsp;Ensure prompt escalation or sharing of relevant information relating to the client, so that members of the client coverage team can form and maintain a comprehensive understanding of the risks to HSBC by the client&nbsp;<br>• &nbsp; &nbsp;Develop and recommend changes and improvements to operating models, procedures and practices based on subject matter expertise and understanding of HSBC and market best practice.&nbsp;<br>• &nbsp; &nbsp;Communicate and adhere to HSBC policy and procedures to ensure good operational, financial and project management, policy and procedural compliance and early identification and effective resolution or escalation of issues that arise.</p><br><br><br><p><strong>To be successful in the role, you should meet the following requirements:</strong></p><br><br><br><p><br>• &nbsp; &nbsp;Proven track record of growing and managing a portfolio within Corporate Banking.<br>• &nbsp; &nbsp;Experience in business development, deal origination, identifying opportunities, and successfully on-boarding of new clients.<br>• &nbsp; &nbsp;Good client network and track record in leading complex Global Payments Solutions, Credit &amp; Lending, Global Trade Solutions opportunities for large corporate customers.&nbsp;<br>• &nbsp; &nbsp;Regional experience will be an added advantage.&nbsp;<br>• &nbsp; &nbsp;Strong financial and analytical skills with good problem analysis (identifying problems, recognising important information, establishing connections and providing solutions)&nbsp;<br>• &nbsp; &nbsp;Ability to interact with customers at all levels.<br>• &nbsp; &nbsp;Good interpersonal skills and ability to interact and build relationships with internal and external stakeholders.<br>• &nbsp; &nbsp;A collaborative team player, who can work on a self-directed basis, and balance multiple diverse priorities and stakeholders.<br>• &nbsp; &nbsp;Strong independent contributor, who is comfortable working on multiple assignments, where the teams will often be distributed across the globe and culturally diverse.<br>• &nbsp; &nbsp;Excellent communication skills, including written, verbal, and the ability to deliver compelling presentations<br>• &nbsp; &nbsp;A graduation degree is essential for obtaining a UAE visa and work permit. If your university certificate is from outside the UAE, up-to-date attestations and equivalency are also mandatory (Recognition of Higher Education Qualifications Issued Outside The UAE)<br>• &nbsp; &nbsp;Under the New Labour Law, only fixed term contracts shall be available to all employees of HSBC UAE (except DIFC and ADGM employees) – hence in line with the term of work permit, a 4 years’ contract would be issued</p><br><br><br><p>You’ll achieve more at HSBC. &nbsp; &nbsp; &nbsp;</p><br><br><br><p>HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.</p><br><br><br><br><p>Issued by The Hong Kong and Shanghai Banking Corporation Limited.</p><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

Role : Relationship Manager - Priority Direct<br> Location : Dubai <br><br> Role Purpose:<br><br> The Virtual Relationship Manager (VRM) is responsible for managing and servicing a portfolio of up to 1,000 retail banking customers through digital and telecommunication channels. The VRM acts as the single point of contact for customers, ensuring their banking needs are met promptly and efficiently, while also identifying opportunities to deepen relationships through account upgrades and investment referrals.<br> <br> Key Accountabilities of the role <br><br> <br><br><br> Customer Relationship Management:<br><br> Manage an assigned portfolio up to 1,000 customers via face to face, phone, email, and digital banking channels. Provide personalized service by understanding each customer’s profile, banking habits, and financial needs. Ensure timely handling of customer inquiries, service requests, and complaints with high levels of professionalism and efficiency within agreed turn around time. Build long-term customer trust and satisfaction through proactive engagement and consistent service quality. <br><br><br><br>2. Service Delivery & Support:<br><br> Handle day-to-day banking queries related to accounts, cards, transfers, and digital services.<br><br> Coordinate with internal departments to resolve customer issues promptly. Educate customers on digital banking platforms, self-service tools, and product features. Maintain accurate and up-to-date customer records in CRM systems. <br><br>3. Sales & Business Growth:<br><br> Identify opportunities to upgrade customers from Gold to Diamond based on relationship value, product usage, and income criteria.<br><br> Generate qualified referrals for investment & takaful, to the assigned Investment Advisor. Cross-sell relevant banking products (cards, loans, insurance, FX, etc.) aligned with customer needs and eligibility. <br><br> Achieve monthly and quarterly KPIs and sales targets related to service quality, portfolio growth, and product referrals. <br><br>4. Compliance & Risk Management:<br><br> Ensure all customer interactions comply with bank policies, service standards, and regulatory guidelines (KYC, AML, etc.).<br><br> Always maintain confidentiality of customer information. Adhere to quality assurance and service-level protocols in all communications<br> <br><br><br> <br><br><br><br>Specialist Skills / Technical Knowledge Required for this role:<br> <br><br>Key Performance ( KPIs):<br><br> Customer satisfaction and retention rate. Number of successful account upgrades (Gold → Diamond). Number of qualified investment (number of Khuttati plans, Smart Sukuk portfolios) & takaful referrals. Successful cross sell & referral of Banking products (Cards, Home Finance, Personal Finance, Auto Finance, FX). Response time and service resolution rate. Adherence to compliance and quality standards. <br><br>Qualifications & experience:<br><br> Bachelor’s degree in business, Finance, or related field. Minimum 2–4 years of experience in retail banking, customer service, or relationship management (preferably in a virtual or call-center environment). Strong knowledge of banking products, customer segmentation, and digital channels. Excellent communication and interpersonal skills (Arabic and English preferred). Proven ability to work with targets and KPIs in a structured environment. Proficiency in CRM tools, Microsoft Office, and digital banking platforms. <br><br>Core Competencies:<br><br> Customer-Centric Mindset. Sales Orientation. Communication & Influencing Skills. Problem-Solving & Decision-Making. Time Management & Multitasking. Attention to Detail. Team Collaboration.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><br><br><br>Chief Operating Officer (COO)<br><br><br><br>Industry: Oil &amp; Gas, EPC, Oilfield Services, Chemicals <br><br>Location: Abu Dhabi, UAE<br><br>Work Schedule: Typically 5.5-day working week - with frequent regional travel required<br><br>Estimated Salary: AED 45 - 50K pm total cash package (this includes basic salary, housing and transport allowances) + Family Benefits: Medical Insurance, Visa, Annual Return Flights only + Bonus (performance related and at company discretion)<br><br>About the Company<br><br><br><br>Our client is a well-established, privately owned industrial group operating across the GCC and North Africa. The business manufactures, supplies and services process equipment, rotating equipment, specialty chemicals and industrial solutions for the oil &amp; gas and energy sectors. Its customer base includes National Oil Companies (NOCs), International Oil Companies (IOCs), EPC contractors and leading oilfield services providers.<br><br>The Role<br><br><br><br>Reporting to the Founder and Board, the COO will lead all operational and commercial activities across the Group's regional footprint, ensuring profitable growth, operational excellence and strong customer engagement.<br><br>Key Responsibilities<br><br><br>Lead manufacturing, fabrication, chemicals, trading, contracting and aftermarket service operations across multiple countries.Drive operational performance, profitability, working capital management and project execution.Act as the senior executive interface with NOCs, IOCs, EPC contractors and key industry stakeholders.Lead tendering, pre-qualification, vendor registration and technical audit activities.Manage strategic OEM, agency and distribution partner relationships.Build, develop and lead high-performing regional teams.<br><br><br>Required Candidate Profile<br><br><br>15+ years of leadership experience within oil &amp; gas, industrial manufacturing, EPC, oilfield services or related sectors.Proven P&amp;L responsibility at a senior executive level.Strong track record working with NOCs, IOCs and major EPC contractors across the GCC.Experience managing complex multi-country operations.Established industry relationships and strong commercial acumen.<br><br><br>Confidential Executive Search | Suitable for senior operational leaders seeking a high-impact role within a growing regional energy and industrial business.<br><br><br><br><br> <br><br>Let op: vacaturefraude<br><br>Helaas komt vacaturefraude steeds vaker voor. We waarschuwen je voor mogelijke misleiding:<br>* Wij zullen nooit via WhatsApp of in een videogesprek vragen om jouw persoonlijke gegevens (zoals een kopie van je ID, bankgegevens of BSN).<br>* Twijfel je over de echtheid van een vacature of contactpersoon? Neem dan altijd rechtstreeks contact met ons op via de officiële contactgegevens op onze website.<br> <br>Important: job fraud<br> <br>Unfortunately, job fraud is becoming more common. Beware of such scams:<br>* We will never ask for personal information (such as a copy of your ID, bank details, or social security number) via WhatsApp or during a video call.<br>* If you're unsure whether a vacancy or contact person is legitimate, please reach out to us directly using the official contact details on our website.<br> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills">COO, General Manager, Oil &amp; Gas, EPC, Oilfield Services, Process and rotating equipment, Chemicals, Manufacturing, Trading<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Role: </strong><span><span>Agency Supervisor - Recovery</span></span><br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<br><strong>Role Purpose:</strong><br><span><span>Agency Supervisor is responsible to manage the external collection agencies which monitoring and coaching on daily workflow and performance. Agency Supervisor ensures customer communications, adheres to customer expectations and requirements. Moreover, he is responsible for motivating, coaching and developing associates to achieve optimal performance results and conducting regular performance note. Also resolves customer complaints in timely manner and completes other duties as assigned.</span></span></p><br><p><span><strong>KEY METRICS:</strong></span></p><br><ol><li><span><span>Agency meetings.</span></span></li><li><span><span>Coaching staff.&nbsp;</span></span></li><li><span><span>Achieving business financial targets.</span></span></li><li><span><span>Achieving non-financial targets as per process.&nbsp;</span></span></li></ol><p>&nbsp;&nbsp;&nbsp;&nbsp;<br><strong>Key Accountabilities of the role&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;</strong></p><br><p><span><span>1.To ensure that agencies visits are done within the agreed TAT to achieve targets efficiently and same shall be documented to be shared with agency.</span></span></p><br><p><span><span>2.To monitor the agencies’ performance and ensure that agencies are following standards required by ADIB.</span></span></p><br><p><span><span>3.To conduct regular meetings by phone/visit with team members from agency to review and provide update on the progress, including reconciliation of allocated accounts and actions agreed during last visits.</span></span></p><br><p><span><span>4.All work-related visits/calls made to agency shall be documented over an email to be shared with the stakeholders.</span></span></p><br><p><span><span>5. To guide and support customers as a counsellor to manage their finance /covered card’s payments (including other facilities held with bank) along with other services like restructure, reschedule, re-age etc.</span></span></p><br><p><span><span>5.To review and provide feedback for TOP 20 accounts.</span></span></p><br><p><span><span>6.To ensure that accounts allocated to agencies are timely updated in the collections work system.</span></span></p><br><p><span><span>7.To share customer/work related data with agencies for assigned work as per pre-defined process of Collection Unit.</span></span></p><br><p><span><span>8.To ensure all the tasks assigned shall be performed as per the SOP (approved process manuals).</span></span></p><br><p><span><span>9.To attend, resolve and close all customer complaints within the TAT as per policy.&nbsp;</span></span></p><br><p><span><span>10.Meet the walk-in customers in the Collection Unit and resolve their issues by offering solutions as per policy.&nbsp;</span></span></p><br><p><span><span>11.Always adhere by ADIB’s and Collection Unit Code of Conduct and policies.&nbsp;</span></span><br>&nbsp;</p><br><p><strong>Specialist Skills / Technical Knowledge Required for this role:</strong><br>&nbsp;</p><br><ol><li><span><span>Knowledge of market and industry characteristics and trends</span></span></li><li><span><span>Knowledge of legal system, regulations, statutory requirements and legal recovery techniques</span></span></li><li><span><span>Strong business acumen</span></span></li><li><span><span>Strong communication, analytical, collection skills</span></span></li><li><span><span>High achievement in the collection department</span></span><br>&nbsp;</li></ol><p><span><strong>Previous experience:</strong></span></p><br><ul><li><span><span>At least 5 years relevant experience in banking</span></span></li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Job Summary</b> <br></span><p>We are seeking a dedicated Senior&nbsp;Associate Director - Insurance Specialist to join our Dubai team, where you will play a pivotal role in supporting the insurance sales function and enhancing the competitive edge of Standard Chartered Bank. You will be responsible for delivering in-depth product knowledge, providing comprehensive sales and after-sales support for insurance products, and collaborating closely with Priority Relationship Managers (RMs) to offer professional insurance planning services. This role involves analysing customers' financial circumstances to identify their needs, recommending tailored insurance products and structuring suitable solutions.</p><br><br> <br> <p>Your proactive engagement will maintain strong customer relationships and foster referral business, which will help expand the customer base. You will also be instrumental in coaching RMs to enhance their insurance knowledge and skills. Compliance and adherence to all applicable regulatory and operational procedures are essential, ensuring the highest standards of quality and customer satisfaction are met throughout the sales process. This position offers the opportunity to contribute directly to the achievement of predictable sales targets and business growth within a dynamic and values-driven environment.</p><br><br><b>Key Responsibilities</b> <br><p><strong><u>Business Development and Sales</u></strong><br>- Work collaboratively with Priority RMs teams to deliver expert insurance planning and provide clients with thorough pre-sales information.<br>- Engage with potential and existing customers to address complex enquiries, offering well-considered insurance solutions.<br>- Conduct in-depth analysis of clients' financial situations to identify needs and recommend appropriate insurance products, ensuring tailored structuring to maximize benefit.<br>- Deliver exceptional after-sales service, nurturing ongoing customer relationships and generating referral opportunities.<br>- Partner with Priority RMs to optimize sales outcomes and maximize market penetration.<br>- Initiate coaching sessions with RMs focused on developing their insurance product knowledge and sales capabilities.<br><strong><u>Risk Management</u></strong><br>- Rigorously comply with all relevant compliance requirements, including reporting suspicious activity promptly to the Money Laundering Prevention Officer and line management.<br>- Adhere to operational manuals and product policies governing sales procedures, ensuring transparency and accountability throughout.<br>- Maintain high standards in service quality and customer satisfaction, aligning with the bank's commitment to excellence.<br><strong><u>Governance and Ethics</u></strong><br>- Vigilantly detect potential suspicions such as fraudulent activities, money laundering, or forgery, initiating appropriate escalation processes.<br><strong><u>Regulatory and Business Conduct</u></strong><br>- Exhibit exemplary professional behaviour that reflects Standard Chartered's values and Code of Conduct.<br>- Take ownership of embedding ethical standards, including strict compliance with all applicable laws, regulations, internal guidelines, and the Group Code of Conduct.<br>- Collaborate effectively to identify, escalate, and resolve matters relating to risk, business conduct, or compliance.</p><br><br><b>Skills and Experience</b> <br><br><ul><li>Demonstrated ability to accurately assess client insurance needs through keen listening and analytical skills.</li><li>Strong capability to articulate complex insurance concepts, including life stages, investment-linked products, and diverse protection plans such as auto, property, and travel insurance.</li><li>Proven track record in explaining, recommending, and selling insurance products with a client-centric approach.</li><li>Exceptional interpersonal and communication skills, fostering trust and confidence among clients and internal teams alike.</li><li>Experience in working collaboratively within financial services teams to meet sales targets and deliver comprehensive financial solutions.</li><li>Solid understanding of regulatory requirements and risk management principles within insurance sales.</li></ul><br><b>Qualifications</b> <br><br><ul><li>Bachelor's degree from an accredited university, preferably in a relevant field such as finance, business, or insurance.</li><li>Professional certifications in insurance or financial planning will be an advantage.</li><li>Continuous professional development aligned with industry best practices and regulatory standards.</li><li>In-depth knowledge of insurance products and market trends is highly desirable.</li></ul><br><b>About Standard Chartered</b> <br><p>Standard Chartered is a prominent international bank that has been operating for over 170 years with a steadfast commitment to driving positive change for clients, communities, and colleagues worldwide. Known for our agility combined with a significant global presence, we embrace challenges, innovate continuously, and strive to create meaningful opportunities for growth. Our purpose is to drive commerce and prosperity through our unique diversity, underpinned by our brand promise to be here for good.</p><br><br><p>Our culture is grounded in core values and behaviours that promote inclusion, integrity, and collaboration. We celebrate differences and advocate for an environment where every individual feels valued and empowered to contribute. Working with us means you will be part of a supportive, inclusive team that drives long-term positive impact across markets and communities.</p><br><br><ul><li><strong>Do the right thing:</strong> Uphold integrity and client focus, fostering a culture of accountability and ethical behaviour.</li><li><strong>Never settle:</strong> Commit to continuous improvement and innovation, learning from experiences to achieve excellence.</li><li><strong>Are better together:</strong> Champion inclusivity and collaboration to unlock collective potential and sustainable success.</li></ul><br><b>What we offer</b> <br><p>At Standard Chartered, we are committed to supporting your overall wellbeing and professional development with a comprehensive benefits package designed to enhance your quality of life and career progression.</p><br><br><ul><li><strong>Competitive salary and benefits:</strong> Aligned with our Fair Pay Charter, offering financial security and support including retirement savings, medical insurance, and life insurance, with options for flexible and voluntary benefits in select locations.</li><li><strong>Generous time-off policies:</strong> Including minimum of 30 days encompassing annual leave and public holidays, plus additional parental leave (up to 20 weeks maternity), sabbatical opportunities (up to 12 months), and volunteering leave (3 days) to encourage work-life balance.</li><li><strong>Flexible working arrangements:</strong> Balancing home and office presence with adaptable work patterns to accommodate diverse needs.</li><li><strong>Proactive wellbeing initiatives:</strong> Access to digital wellbeing platforms like Unmind, resilience training, global Employee Assistance Programs, mental health first-aiders, sick leave, and self-help resources.</li><li><strong>Continuous learning culture:</strong> Opportunities to reskill and upskill through physical, virtual and digital channels supporting your career growth.</li><li><strong>Inclusive and values-driven environment:</strong> A workplace that embraces diversity, ensuring respect and enabling all colleagues to reach their full potential.</li></ul><br> </div>

Junior Accountant – Building Materials Trading<br>Location: Ajman, UAEEmployment Type: Full-Time Industry: Building Materials Trading<br>About the Role<br>We are looking for a Junior Accountant to join our building materials trading company in Ajman. The ideal candidate should have a good understanding of basic accounting principles, be comfortable working with accounting software, and have strong attention to detail.<br>Key Responsibilities<br>* Record daily sales, purchases, receipts, payments, and other accounting transactions.* Maintain accurate accounts payable and accounts receivable records.* Prepare and issue sales invoices, credit notes, and related documents.* Follow up on customer outstanding balances and supplier payments.* Perform bank and cash reconciliations.* Assist with VAT-related accounting and documentation.* Maintain proper filing of invoices, receipts, and financial documents.* Assist with monthly closing and preparation of basic financial reports.* Reconcile customer and supplier statements.* Monitor petty cash and daily expenses.* Coordinate with the sales, purchase, and operations teams regarding accounting transactions.* Perform other accounting and administrative duties as required.<br>Requirements<br>* Bachelor’s degree or Diploma in Accounting, Finance, or a related field.* 1–2 years of accounting experience, preferably in trading, building materials, or a similar industry.* Hands-on experience with Sage Accounting is preferred.* Good knowledge of UAE VAT and basic accounting principles.* Good command of MS Excel.* Strong attention to detail and accuracy.* Good communication and organizational skills.* Ability to work independently and meet deadlines.* Candidates currently available in the UAE are preferred.<br>Preferred Skills<br>* Experience handling inventory and stock-related accounting.* Experience with customer and supplier reconciliations.* Knowledge of trading company accounting processes.* Experience with UAE VAT documentation and filing support.<br>What We Offer<br>* Competitive salary based on experience and qualifications.* Opportunity to develop accounting and finance skills within a growing building materials business.* Professional and supportive working environment.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Job Summary</b> <br></span><p><span>Reporting to the Chief Compliance Officer, SC Ventures, this is a senior member of the Compliance, Financial Crime and Conduct Risk (CFCR) team and will support the coverage of SCV, lead on CFCR activities and focus on driving CFCR considerations across all activities within SCV.</span></p><br><br> <p><span>Based in DIFC Offices, note there's an expectation of&nbsp;regular physical&nbsp;attendance at our Abu Dhabi offices.</span></p><br><br> <p><span><strong>Strategy</strong></span><br><span>• &nbsp; &nbsp;Focus on driving Conduct, Financial Crime and Compliance (CFCR) considerations across all activities within SCV covering a wide range of areas/topics including (but not limited to): retail banking, corporate banking, strategic investment, data strategy and digital assets. &nbsp;This role has particular BAU responsibilities for CFCR activities, corporate actions, transaction due diligence and advisory for SCV in the UAE and Africa.&nbsp;</span><br><span>• &nbsp; &nbsp;Responsible for supporting the awareness and adoption of an appropriate governance model appropriate across all SCV activities, taking into account senior management responsibilities, entity structuring and expansion planning.</span><br><span>• &nbsp; &nbsp;Responsible, with the CFCR team, for supporting the strategic adoption of CFCR frameworks fit-for ventures, across key CFCR considerations including (but not limited to): financial crime compliance, regulatory compliance, conduct, data quality, data privacy and records management.</span><br><span>• &nbsp; &nbsp;Responsible, with the CFCR team, to support strategic venture building by adopting appropriate approaches for each venture, considering the business strategy, geographic coverage, regulatory context and the CFCR risk profile.</span><br><span>• &nbsp; &nbsp;Responsible with the CFCR team, for supporting the on-going engagement of SCV and Group CFCR to ensure SCV deploy an appropriate CFCR governance model, framework, the ongoing oversight and ongoing CFCR risk assessments at all-times.</span><br><span>• &nbsp; &nbsp;Responsible for implementing and role modelling the CFCR Function of the Future and the implementation of the eight CFCR products.&nbsp;</span></p><br><br> <p><span><strong>Business</strong></span><br><span>• &nbsp; &nbsp;Responsible to collaborate and drive a methodology tailored to the geographic and regulatory context to help ventures shape their business/CFCR journey, the venture classification both internally (i.e. based off ABCD model) and externally (i.e. subsidiary undertaking, licensed/regulated activities) and determine the right-sized CFCR risk management framework befitting of the CFCR risk profile of the Venture. Such framework will cover CFCR risk identification, assessment, monitoring, training and product / business advice.</span><br><span>• &nbsp; &nbsp;Drive and implement the vision, strategy and direction set by the SCV CCO by driving the implementation of the agreed decision-making process for new ventures</span></p><br><br><b>Key Responsibilities</b> <br><p><span><strong>Processes</strong></span><br><span>• &nbsp; &nbsp;Responsible to make recommendation for approval by the SCV Committee, appropriate policies and standards, together with clear operationalisation of the agreed processes for the Ventures to address CFCR risks, aligning them with relevant regulatory requirements and Group expectations.</span><br><span>• &nbsp; &nbsp;Provide governance and oversight over the implementation of CFCR related policies and procedures in the Ventures to ensure compliance with such policies and procedures.</span></p><br><br> <p><span><strong>People &amp; Talent</strong></span><br><span>• &nbsp; &nbsp;Responsible to lead through example and build the appropriate CFCR culture and values. Set appropriate tone and expectations of the SCV CFCR team and work in collaboration with risk and control partners.</span></p><br><br> <p><span><strong>Risk Management</strong></span><br><span>• &nbsp; &nbsp;Responsible for collaboration and deployment of the appropriate governance model to properly manage CFCR risk covering key aspects including (but not limited to): shareholder representation, board membership, delegation of authority, senior manager responsibilities etc.</span><br><span>• &nbsp; &nbsp;Responsible to collaborate and deploy the entity structuring and expansion planning of SCV including setting up of new legal structure(s), regulatory engagement, local CFCR engagement etc.</span><br><span>• &nbsp; &nbsp;Responsible to collaborate and deploy the appropriate framework to manage party risks posed by unconventional third parties relationships including (but not limited to) business partnerships, joint ventures and alliances</span><br><span>• &nbsp; &nbsp;Execute the transaction due diligence, as required, for approval by the SCV CCO. Work collaboratively with stakeholders to identify and resolve due diligence matters.&nbsp;</span><br><span>• &nbsp; &nbsp;Identify and assess sources of CFCR risks and ensure that systems and controls are appropriate to mitigate and manage risks within acceptable risk tolerance levels. Report on material CFCR risks.</span><br><span>• &nbsp; &nbsp;Collaborate on preparation and cascade audit plans and findings, CFCR assurance activities and investigations to relevant stakeholders.&nbsp;</span><br><span>• &nbsp; &nbsp;Ensure lessons learned from audit findings, CFCR assurance activities and investigations are prepared and cascaded to relevant stakeholders.</span><br><span>• &nbsp; &nbsp;Provide timely escalation and relevant oversight information to the SCV CCO on key CFCR risks and control issues</span></p><br><br> <br><p><span><strong>Governance</strong></span><br><span>• &nbsp; &nbsp;Attend relevant meetings and represent CFCR in the relevant business forums, including as a CCO delegate, where required and appropriate.</span><br><span>• &nbsp; &nbsp;Provide relevant reporting and review of relevant management information</span><br><span>• &nbsp; &nbsp;Propose control effectiveness and efficiency improvements and simplifications to SC Ventures where appropriate.</span><br><span>• &nbsp; &nbsp;Engage with assurance and regulatory reviews in SC Ventures to ensure they are managed appropriately, including tracking, remediation and preparing lessons learned from such reviews.</span><br><span>• &nbsp; &nbsp;Within the Group's and SCV’s Enterprise Risk Management Framework, support and maintain appropriate risk based CFCR framework for identifying, assessing, managing, monitoring, mitigating and reporting compliance (including regulatory and financial crime) risks across SC Ventures.&nbsp;</span></p><br><br> <p><span><strong>Regulatory &amp; Business Conduct</strong></span><br><span>• &nbsp; &nbsp;Display exemplary conduct and live by the Group’s Values and Code of Conduct.&nbsp;</span><br><span>• &nbsp; &nbsp;Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.</span><br><span>• &nbsp; &nbsp;Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.</span></p><br><br> <p><span><strong>Key stakeholders</strong></span><br><span>• &nbsp; &nbsp;SCV CCO</span><br><span>• &nbsp; &nbsp;Group CFCR SMEs</span><br><span>• &nbsp; &nbsp;SCV Platform and Ventures</span><br><span>• &nbsp; &nbsp;SCV Governance Team</span><br><span>• &nbsp; &nbsp;Country CFCR Teams</span></p><br><br><b>Our Ideal Candidate</b> <br><p><span>• &nbsp; &nbsp;Business Acumen</span><br><span>• &nbsp; &nbsp;Cross-Functional Collaboration</span><br><span>• &nbsp; &nbsp;Establishing and Maintaining Trust</span><br><span>• &nbsp; &nbsp;Effective Communications</span><br><span>• &nbsp; &nbsp;Risk Management</span><br><span>• &nbsp; &nbsp;Influencing Through Expertise</span><br><span>• &nbsp; &nbsp;Problem Solving</span></p><br><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br> <p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br> <p>Together we:</p><br><br> <ul> <li><b>Do the right thing</b>&nbsp;and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li> <li><b>Never settle,</b>&nbsp;continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li> <li><b>Are better together,</b>&nbsp;we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li> </ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b>&nbsp;we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br> <ul> <li><b>Core bank funding for retirement savings, medical and life insurance,</b>&nbsp;with flexible and voluntary benefits available in some locations.</li> <li><b>Time-off</b>&nbsp;including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li> <li><b>Flexible working</b>&nbsp;options based around home and office locations, with flexible working patterns.</li> <li><b>Proactive wellbeing support</b>&nbsp;through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,&nbsp;global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li> <li><b>A continuous learning culture</b>&nbsp;to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li> <li><b>Being part of an inclusive and values driven organisation,</b>&nbsp;one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li> </ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Apt Resources is looking for an experienced and astute Financial Controller on behalf of their client, a multinational company based in DIFC who are into International Trade.<br> This position is ideal for a professional with strong expertise in financial reporting, budgeting, compliance, and internal controls, and a proven ability to lead and collaborate effectively within a finance team.<br> The successful candidate will play a key role in driving business growth through accurate financial insights and strategic recommendations.<br> Key Responsibilities Prepare, review, and analyze monthly, quarterly, and annual financial statements.<br> Manage full accounting operations: General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, and Bank Reconciliations.<br> Prepare and maintain accurate Balance Sheets, Profit &amp; Loss statements, and Cash Flow reports.<br> Lead annual budgeting and periodic forecasting.<br> Monitor budgets, control costs, and provide variance analysis with practical recommendations.<br> Ensure compliance with UAE VAT, IFRS, and financial regulations.<br> Coordinate internal and external audits and ensure timely completion.<br> Develop and implement financial policies, internal controls, and risk management procedures.<br> Manage cash flow, treasury operations, and working capital.<br> Provide financial analysis and strategic recommendations to senior management.<br> Prepare management reports, dashboards, and financial KPIs.<br> Support business planning, financial modeling, and investment analysis.<br> Ensure statutory compliance with UAE laws and regulatory requirements.<br> Liaise with banks, auditors, tax consultants, and government authorities.<br> Lead and mentor the finance and accounting team.<br> Salary: AED 18,000 – 20,000 per month (depending on experience and qualifications) Visa and other company benefits as per UAE Labour Law.<br> Bachelor's Degree in Accounting, Finance, or Commerce.<br> Chartered Accountant (CA) qualification is preferred, but strong relevant experience is also con.<br> Minimum of10 years of progressive finance and accounting experience.<br> At least 5 years of UAE experience in a Finance Controller, Finance Manager, or similar leadership role.<br> Strong knowledge of Balance Sheet Management, Budgeting &amp; Forecasting, Financial Reporting, and Cash Flow Management.<br> Solid understanding of IFRS, UAE VAT regulations, and financial compliance.<br> Experience handling audits and statutory reporting.<br> Strong analytical and financial planning skills.<br> Proficiency in Microsoft Excel and ERP systems (SAP, Oracle, Microsoft Dynamics, Zoho, Odoo, or similar).<br> Excellent communication and leadership skills.<br> Ability to work independently and manage multiple priorities.<br> Currently in UAE</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong>Job Responsibility:</strong></span></span></p><br><p><span><span>Activities that are necessary to govern the successful delivery of Tablet Banking roadmap and strategy by playing an integral role in the projects, initiatives, and changes / enhancements in terms of requirement gathering, documentation, processes, policies, &amp; procedures finalization.</span></span></p><br><ul><li><span><span>Drive achievement of Tablet Banking objectives across delivery, adoption, migration, usage, and performance metrics.</span></span></li><li><span><span>Ensure STP grows year</span></span><span><span>‑</span></span><span><span>on</span></span><span><span>‑</span></span><span><span>year, and discrepancy rates are reduced through process improvements, automation, and enhanced validation.</span></span></li><li><span><span>Continuously monitor channel KPIs and identify improvement opportunities.</span></span></li><li><span><span>Liaise with business, IT, operations, product, compliance, and branch teams for end</span></span><span><span>‑</span></span><span><span>to</span></span><span><span>‑</span></span><span><span>end alignment.</span></span></li><li><span><span>Maintain deep knowledge of all relevant processes, system flows, policies, and procedures.</span></span></li><li><span><span>Lead the design, development, and rollout of innovative features for retail products on the Tablet channel.</span></span></li><li><span><span>Drive digital automation initiatives to strengthen STP, reduce manual interventions, and improve Turnaround Time (TAT).</span></span></li><li><span><span>Ensure product and technology deliverables are launched within planned timelines and quality benchmarks.</span></span></li><li><span><span>Develop and execute strategies to enhance frontline adoption and user engagement.</span></span></li><li><span><span>Ensure adoption initiatives translate into higher STP contribution and lower discrepancy ratios.</span></span></li><li><span><span>Partner with branch leadership to reinforce consistent usage across locations.</span></span></li><li><span><span>Lead regular technology upgrades and enhancements to ensure a seamless digital experience.</span></span></li><li><span><span>Own issue triaging and collaborate with engineering, testing, and support teams for prompt resolution.</span></span></li><li><span><span>Conduct root-cause analysis to prevent recurring issues and reduce operational discrepancies.</span></span></li><li><span><span>Coordinate research and documentation for internal/external audits.</span></span></li><li><span><span>Maintain strong governance and process controls in alignment with regulatory expectations.</span></span></li><li><p><span><span>Manage end-to-end production support for Tablet Banking across sourcing, operations, and product teams.</span></span></p><br></li></ul><p><span><span><strong><u>Job Skills &amp; Qualifications:</u></strong>&nbsp;</span></span></p><br><ul><li><span><span>Minimum 2 years of Senior Digital Transformation related experience</span></span></li><li><span><span>Bachelor /Master Graduate</span></span></li><li><span><span>UAE National with Family Book</span></span></li></ul><p><span><span><strong><u>What we offer you:</u></strong></span></span></p><br><ul><li><span><span>Competitive salary package&nbsp;</span></span></li><li><span><span>Strong emphasis on work-life balance and wellbeing across the bank&nbsp;</span></span></li><li><span><span>World-class Learning &amp; Development platform and career development&nbsp;</span></span></li><li><span><span>Generous annual leave entitlement and Private Healthcare&nbsp;</span></span></li><li><span><span>Preferential banking facilities for employees&nbsp;</span></span></li></ul><br><p>EIB</p><br><p><br>Emirates Islamic was launched in 2004 to deliver the highest standards of banking services in line with Shari'a principles.</p><br><p>As one of the leading Islamic banks in the UAE, Emirates Islamic offers exciting career opportunities for highly motivated professionals and graduates. At Emirates Islamic, we believe that our Employees are our biggest asset and we continuously invest in Talent Management &amp; Training and Development programmes to help them excel professionally and achieve success in their chosen career.</p><br><p>Emiratization is a key strategic objective at Emirates Islamic. We provide training to talented, young Emaratis under dedicated programmes that shape their ambition, passion &amp; commitment and guide them to become the future leaders of the organization as well as the overall financial sector.</p><br><p>We are driven by our values of Innovation, Customer Service, Ambition &amp; Ownership and are always looking for talent to add to our diverse work environment comprising of over 60 nationalities.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>