وظائف لخريجي كلية التجارة انجليزى - دبي الإمارات

Job Overview<br><br>The Last Mile Operations Supervisor oversees and drives the full last mile delivery operation in Dubai, leading a team of Last Mile Team Leads and their respective courier/driver teams. This is a step-up leadership role responsible not only for day-to-day delivery performance but for building the operating model, accountability structures, and continuous improvement culture that enables the team to consistently deliver on SLAs, customer experience, and cost targets.<br><br>Key Responsibilities<br><br>Operations Leadership<br><br>Oversee end-to-end last mile delivery operations across all active delivery zones in Dubai. Manage and develop Last Mile Team Leads, setting clear performance expectations and providing regular coaching and feedback. Build and maintain operating routines; daily briefings, shift handovers, performance reviews that keep the team aligned and accountable. Ensure compliance with safety regulations, company policies, and delivery standards across all teams.<br><br> Route Planning & Capacity<br><br>Oversee route optimization across all courier/driver teams, ensuring timely and cost-effective distribution while minimizing delays. Plan capacity and resource allocation in line with order volume, peak periods, and operational targets.<br><br> Performance & Data<br><br>Own the last mile KPI dashboard on-time delivery rate, SLA adherence, cost per delivery, failed delivery rate, and customer satisfaction. Analyze delivery metrics, identify trends and root causes, and drive structured improvement plans. Generate weekly and monthly performance reports for leadership<br><br>Issue Resolution & Escalation<br><br>Act as the senior escalation point for complex or recurring delivery issues, including delays, damages, and customer complaints, ensuring timely resolution. Work with Customer Service teams to ensure prompt resolution of delivery-related inquiries and concerns. Identify systemic issues and lead cross-functional efforts to fix root causes permanently, not just reactively.<br><br> Coordination & Cross-functional Collaboration<br><br>Collaborate with drivers/couriers, warehouse staff, and customer service teams to ensure smooth operations and timely deliveries. Serve as the operational point of contact for last mile carrier and courier partners. Support new initiatives, tools, or process changes impacting last mile delivery.<br><br> Documentation & Compliance<br><br>Maintain accurate records of deliveries, including schedules, routes, incidents, and customer feedback. Ensure all team members adhere to documentation standards and company policies. Ensure compliance with safety regulations and company policies during the delivery process.<br><br>Your skills would include:<br><br>Proven experience in last mile logistics, transportation, or supply chain operations, preferably in an e- commerce or high-volume delivery environment. Prior experience managing Team Leads or supervisory-level staff, with a track record of developing people and holding teams accountable. Strong organizational and multitasking skills. Excellent communication and interpersonal skills. Proficiency in logistics software, route planning tools, and Microsoft Excel. Ability to work under pressure and adapt to changing priorities.<br><br>Physical Requirements:<br><br>Ability to work in a fast-paced environment and handle multiple tasks simultaneously.<br><br>We are keen to work with talent that:<br><br>Has an entrepreneurial spirit and craves a high-growth, fast-paced innovative environment seeking to disrupt the ecosystem positively. Prioritizes team culture and people management above all else, recognizing the value of establishing an effective organisation and internal process to drive business results. Is a positive team-player who thrives on challenges, the opportunity to problem solve, build/create and has the mindset that no job is too small. Is analytical and data driven.<br><br>This is your chance to be a part of the No.1 E-commerce organization for Baby, Mother and Child products across the GCC and be a part of a dynamic team working towards taking the organization to its next quantum leap. We need brains, ambition, grit and passion to continue helping Mumz everywhere and to help make their lives easier.

Job Summary<br><br> Call Handling: Answering inbound calls promptly, professionally, and following scripts or guidelines to provide information, handle complaints, or process orders. Customer Support & Resolution: Resolving issues, navigating customers through troubleshooting, processing returns, and offering, and, in some cases, providing product/service information. Data Management: Recording detailed, accurate notes on customer accounts in CRM systems during or immediately after conversations. Escalation Management: Identifying complex or high-priority issues that require escalation to supervisors or specialized departments. Outbound Communication: Making calls for follow-ups, service updates, or surveys. Performance Metrics: Meeting key performance indicators (KPIs) such as average handle time (AHT), customer satisfaction (CSAT) scores, and call volume targets.<br><br>Customer Service. Sales. Process & Operations. Reporting<br><br> Provide clients with exceptional telephone-based customer services Seamlessly manage the inbound and outbound call service experience (as applicable) adhering to defined targets and set KPI’s Ensure end to end resolution of queries within the specified turnaround time Be a process expert and help clients understand banking products, value added solutions and digital service options in a way that promotes enthusiasm and true comprehension. Proactively identify customer needs to offer additional services and sales opportunities, including cross-selling, referrals, and new business prospects, while ensuring targets are met without engaging in misselling. High awareness and adherence to Risk management, regulatory and compliance guidelines. Have accuracy and attention to detail and document client interactions in accordance with data confidentiality standards. Ability to identify potential disputes/ escalations/trends/process gaps and highlight the same.<br><br>Key Responsibilities<br><br>Risk Management<br><br> Ensure compliance with anti-money laundering policies and local regulations. Follow Departmental Operating Instructions for timely and accurate processing. Continuously enhance productivity to meet standards. Uphold company values consistently. Adhere to all relevant rules, regulations, and policies.<br><br>Regulatory & Business Conduct <br><br> Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the Client care Centre operations to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; The Right Environment. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent)<br><br>Skills And Experience<br><br> Team management Leadership, Analytical and Interpersonal skills Strong communication skills including good grammar and articulation Ability to work under pressure and multitask Manage conflicts and solve problems Good listening skills<br><br>Qualifications<br><br> Graduate Prior Customer Service/Sales experience (based on the role) Strong verbal and written communication, negotiation, and interpersonal skills Proficient in Excel and adept at navigating multiple systems. Agility in responding efficiently and effectively in a dynamic work environment. Accountability, Accuracy, and attention to detail Proactive and willing to contribute to an international and diverse work culture. Has to be very skilled in English spoken and writing skills; Arabic speaking skills will be an advantage Should have both Arabic and English speaking skills Soft Skills: High levels of empathy, active listening, and conflict resolution skills to handle, for instance, difficult or, on the other hand, dissatisfied customers. Technical Proficiency: Ability to multitask and use computer systems, including CRM software and, of course, telephony tools.<br><br>About Standard Chartered<br><br>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.<br><br>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.<br><br>Together We<br><br>Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term<br><br>What We Offer<br><br>In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.<br><br>Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Job Summary<br><br> Call Handling: Answering inbound calls promptly, professionally, and following scripts or guidelines to provide information, handle complaints, or process orders. Customer Support & Resolution: Resolving issues, navigating customers through troubleshooting, processing returns, and offering, and, in some cases, providing product/service information. Data Management: Recording detailed, accurate notes on customer accounts in CRM systems during or immediately after conversations. Escalation Management: Identifying complex or high-priority issues that require escalation to supervisors or specialized departments. Outbound Communication: Making calls for follow-ups, service updates, or surveys. Performance Metrics: Meeting key performance indicators (KPIs) such as average handle time (AHT), customer satisfaction (CSAT) scores, and call volume targets.<br><br>Customer Service. Sales. Process & Operations. Reporting<br><br> Provide clients with exceptional telephone-based customer services Seamlessly manage the inbound and outbound call service experience (as applicable) adhering to defined targets and set KPI’s Ensure end to end resolution of queries within the specified turnaround time Be a process expert and help clients understand banking products, value added solutions and digital service options in a way that promotes enthusiasm and true comprehension. Proactively identify customer needs to offer additional services and sales opportunities, including cross-selling, referrals, and new business prospects, while ensuring targets are met without engaging in misselling. High awareness and adherence to Risk management, regulatory and compliance guidelines. Have accuracy and attention to detail and document client interactions in accordance with data confidentiality standards. Ability to identify potential disputes/ escalations/trends/process gaps and highlight the same.<br><br>Key Responsibilities<br><br>Risk Management<br><br> Ensure compliance with anti-money laundering policies and local regulations. Follow Departmental Operating Instructions for timely and accurate processing. Continuously enhance productivity to meet standards. Uphold company values consistently. Adhere to all relevant rules, regulations, and policies.<br><br>Regulatory & Business Conduct <br><br> Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the Client care Centre operations to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; The Right Environment. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent)<br><br>Skills And Experience<br><br> Team management Leadership, Analytical and Interpersonal skills Strong communication skills including good grammar and articulation Ability to work under pressure and multitask Manage conflicts and solve problems Good listening skills<br><br>Qualifications<br><br> Graduate Prior Customer Service/Sales experience (based on the role) Strong verbal and written communication, negotiation, and interpersonal skills Proficient in Excel and adept at navigating multiple systems. Agility in responding efficiently and effectively in a dynamic work environment. Accountability, Accuracy, and attention to detail Proactive and willing to contribute to an international and diverse work culture. Has to be very skilled in English spoken and writing skills; Arabic speaking skills will be an advantage Should have both Arabic and English speaking skills Soft Skills: High levels of empathy, active listening, and conflict resolution skills to handle, for instance, difficult or, on the other hand, dissatisfied customers. Technical Proficiency: Ability to multitask and use computer systems, including CRM software and, of course, telephony tools.<br><br>About Standard Chartered<br><br>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.<br><br>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.<br><br>Together We<br><br>Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term<br><br>What We Offer<br><br>In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.<br><br>Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Job Summary<br><br> Call Handling: Answering inbound calls promptly, professionally, and following scripts or guidelines to provide information, handle complaints, or process orders. Customer Support & Resolution: Resolving issues, navigating customers through troubleshooting, processing returns, and offering, and, in some cases, providing product/service information. Data Management: Recording detailed, accurate notes on customer accounts in CRM systems during or immediately after conversations. Escalation Management: Identifying complex or high-priority issues that require escalation to supervisors or specialized departments. Outbound Communication: Making calls for follow-ups, service updates, or surveys. Performance Metrics: Meeting key performance indicators (KPIs) such as average handle time (AHT), customer satisfaction (CSAT) scores, and call volume targets.<br><br>Customer Service. Sales. Process & Operations. Reporting<br><br> Provide clients with exceptional telephone-based customer services Seamlessly manage the inbound and outbound call service experience (as applicable) adhering to defined targets and set KPI’s Ensure end to end resolution of queries within the specified turnaround time Be a process expert and help clients understand banking products, value added solutions and digital service options in a way that promotes enthusiasm and true comprehension. Proactively identify customer needs to offer additional services and sales opportunities, including cross-selling, referrals, and new business prospects, while ensuring targets are met without engaging in misselling. High awareness and adherence to Risk management, regulatory and compliance guidelines. Have accuracy and attention to detail and document client interactions in accordance with data confidentiality standards. Ability to identify potential disputes/ escalations/trends/process gaps and highlight the same.<br><br>Key Responsibilities<br><br>Risk Management<br><br> Ensure compliance with anti-money laundering policies and local regulations. Follow Departmental Operating Instructions for timely and accurate processing. Continuously enhance productivity to meet standards. Uphold company values consistently. Adhere to all relevant rules, regulations, and policies.<br><br>Regulatory & Business Conduct <br><br> Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the Client care Centre operations to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; The Right Environment. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent)<br><br>Skills And Experience<br><br> Team management Leadership, Analytical and Interpersonal skills Strong communication skills including good grammar and articulation Ability to work under pressure and multitask Manage conflicts and solve problems Good listening skills<br><br>Qualifications<br><br> Graduate Prior Customer Service/Sales experience (based on the role) Strong verbal and written communication, negotiation, and interpersonal skills Proficient in Excel and adept at navigating multiple systems. Agility in responding efficiently and effectively in a dynamic work environment. Accountability, Accuracy, and attention to detail Proactive and willing to contribute to an international and diverse work culture. Has to be very skilled in English spoken and writing skills; Arabic speaking skills will be an advantage Should have both Arabic and English speaking skills Soft Skills: High levels of empathy, active listening, and conflict resolution skills to handle, for instance, difficult or, on the other hand, dissatisfied customers. Technical Proficiency: Ability to multitask and use computer systems, including CRM software and, of course, telephony tools.<br><br>About Standard Chartered<br><br>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.<br><br>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.<br><br>Together We<br><br>Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term<br><br>What We Offer<br><br>In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.<br><br>Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

<p>عن الدور تسعى Elevare Management Consultancy لتعيين رئيس عمليات تسويق ذو خبرة ومتحفّز تجارياً لقيادة وإدارة وظيفة التسويق لمجموعة عملاء رئيسية تعمل في الأساس في قطاع تطوير العقارات. هذا دور قيادي تشغيلي رفيع المستوى لشخص يمكنه تولي ملكية القسم، إدارة فريق قائم، تحسين الأنظمة والتأكد من أن أنشطة التسويق تدعم مباشرة توليد العملاء المحتملين، نتائج المبيعات ونمو الأعمال. سيتركَّز المرشح الناجح مبدئياً على مشاريع تطوير العقارات التجارية، بما في ذلك إطلاق المشاريع، العلامة التجارية، الحملات الرقمية، سير عمل إدارة العلاقات مع العملاء (CRM)، إدارة العملاء المحتملين ودعم المبيعات. مع مرور الوقت، من المتوقع أن يتطور الدور ويمتد إلى مجالات أخرى من الأعمال. هذا ليس دور منشئ محتوى أو مدير وسائط اجتماعية. نحن نبحث عن شخص يمكنه تولّي القيادة، قيادة القسم، تحديد الأولويات، إدارة الأشخاص، تحسين العمليات وتحقيق نتائج قابلة للقياس. المسؤوليات الرئيسية قيادة وإدارة التشغيل اليومي لقسم التسويق تنسيق فريق قائم عبر وسائل التواصل الاجتماعي، CRM، الأتمتة بالذكاء الاصطناعي، إدارة روبوتات المحادثة، تنسيق الموقع وتصميم الرسوم إدارة المستقلين والمنصات الخارجية المتعاقدة لإنتاج محتوى فيديو وصور، مع ضمان توافق الإخراج مع متطلبات العلامة التجارية والحملة تحديد أولويات واضحة، المواعيد النهائية، المسؤوليات وتوقعات الأداء تطوير وإدارة استراتيجيات التسويق لمشاريع التطوير العقاري من مرحلة التخطيط الأولي حتى الإتمام الإشراف على الحملات الرقمية عبر Meta، LinkedIn، البريد الإلكتروني، الرسائل القصيرة، بوابات العقارات وغيرها من القنوات ذات الصلة إدارة إطلاق المشاريع، تخطيط الحملات، تموضع العلامة التجارية، اتجاه المحتوى، المواد الترويجية ودعم المبيعات التملك الكامل لتدفق العملاء المحتملين في CRM، بما في ذلك الالتقاط، التعيين، المتابعة، الأتمتة، التقارير وسلاسل الرعاية العمل عن كثب مع فريق CRM والأتمتة بالذكاء الاصطناعي لتحسين لوحات التحكم، سير عمل روبوتات المحادثة، ترتيب العملاء المحتملين وأتمتة رحلة العميل ضمان أن أي استفسار حقيقي يتم التقاطه والمتابعة والمتابعة والتقرير بشكل صحيح الشراكة مع فريق المبيعات لتحسين جودة العملاء المحتملين، أوقات الاستجابة، مواد المبيعات وفرص التحويل مراجعة أداء الحملة، مصادر العملاء المحتملين، تكلفة كل عميل محتمل، بيانات التحويل وعائد الاستثمار في التسويق إعداد تقارير واضحة وتوصيات للإدارة العليا دعم نشاطات التسويق المستقبلي مع توسع الدور إلى مجالات أخرى من الأعمال إضفاء بنية ومسؤولية وانضباط تجاري على فريق قائم من متخصصين متمرسين الفريق القائم تمتلك الشركة فريقاً موجوداً حالياً عبر وسائل التواصل الاجتماعي، CRM، الأتمتة بالذكاء الاصطناعي، إدارة الموقع وتصميم الرسوم. سيكون رئيس عمليات التسويق مسؤولاً عن قيادة وتنسيق هؤلاء الأعضاء. سيكون المرشح المثالي قادراً على العمل باحترام مع الأشخاص المهمين للأعمال، والتعرف على نقاط قوتهم والتأكد من توجيه عملهم بشكل صحيح، وتحديد الأولويات وتوجيهها بما يتماشى مع الأهداف التجارية. هذه الرتبة تتطلب شخصاً يمكنه إدارة الأشخاص، وليس فقط الحملات.</p><p>الخبرة المطلوبة 7–10+ سنوات من الخبرة في التسويق، ويفضل عبر تطوير العقارات، تسويق الممتلكات، الاستثمار، التكنولوجيا، الخدمات المهنية أو قطاعات تجارية ذات قيمة عالية أخرى خبرة مثبتة في قيادة قسم التسويق، وظيفة عمليات التسويق أو فريق تسويق متعدد التخصصات خلفية قوية في توليد العملاء المحتملين، سير عمل CRM، التسويق الرقمي، إدارة الحملات وتمكين المبيعات خبرة في إدارة إطلاقات الممتلكات، حملات التطوير التجاري أو حملات تسويق متكاملة تعد ذات قيمة عالية خبرة في العمل مع فرق المبيعات، الإدارة العليا، الوكالات والموردين الخارجيين خبرة عبر مجموعة أوسع من التسويق المرتبط بالتجارة أو الاستثمار مفيدة القدرة على إدارة علامات تجارية متعددة، حملات، مشاريع وأصحاب مصلحة في آن واحد المهارات والقدرات فهم قوي لأنظمة CRM، قنوات توليد العملاء، أتمتة التسويق والتقارير خبرة في إعلانات Meta، Google، LinkedIn، SEO، تسويق بالبريد الإلكتروني، التسويق عبر الرسائل القصيرة، والتسويق الأداء القدرة على مراجعة نسخ التسويق، الأصول الإبداعية، استراتيجية الحملة والأداء الرقمي بعين تجارية قوية قيادة قوية، اتصال، تنظيم وإدارة مشاريع القدرة على وضع بنية، تحسين العمليات ومحاسبة أعضاء الفريق نهج قائم على البيانات لأداء التسويق واتخاذ القرار متطلبات اللغة والتواصل يفضل بشدة أن يكون المتحدث الأصلي للغة الإنجليزية؛ كما سيتم النظر في المرشحين الذين يجيدون الإنجليزية كتابةً وتحدثاً بشكل استثنائي يجب أن يستطيع كتابة ومراجعةاعتماد مقالات تسويقية عالية الجودة، اتصالات المستثمرين، مواد المبيعات، رسائل CRM، حملات البريد الإلكتروني والعروض باللغة الإنجليزية يجب أن يكون واثقاً من التواصل مع الإدارة العليا، فرق المبيعات، العملاء، الوكالات وأصحاب المصلحة الخارجيين مهارات اللغة الصينية مفيدة لكنها ليست أساسية المحفظة والمراجع سيُطلب من المرشحين المختارين تقديم أمثلة على أقسام التسويق السابقة، الحملات، العلامات التجارية أو المشاريع التي أداروها. قد تتضمن أمثلة الحملة، استراتيجيات الإطلاق، تحسينات CRM، نتائج توليد العملاء، خبرة إدارة الفريق ومراجع مهنية. سيتم إجراء فحوص المراجع قبل التعيين، مع تركيز خاص على القدرة القيادية، الاعتماد، الحكم التجاري، مهارات الاتصال، إدارة الفريق وقدرة على تحقيق نتائج قابلة للقياس. المرشح المثالي المرشح المثالي هو عامل تسويق قوي يمكنه الدخول إلى فريق قائم وتوفير القيادة. سوف يكونون مبادرين، متمركزين تجارياً ومريحين عند التنقل بين الاستراتيجية والتفاصيل. سيدركون أن التسويق لا ينتهي عند إطلاق حملة أو توليد عميل محتمل. مسؤوليتهم هي ضمان أن عملية التسويق وإدارة العملاء كاملة تعمل بكفاءة من الاستعلام حتى التحويل. هذه الرتبة مناسبة لشخص يريد بناء وقيادة وتحسين قسم - لا مجرد الإسهام بالمحتوى فيه</p>

<section><p class="heading jdMain">الوصف الوظيفي</p><p class="heading">المسؤوليات</p><div class="paragraph"><ul><li><p>توصيل النباتات والمنتجات بأمان إلى العملاء عبر المناطق المحددة</p></li><li><p>التعامل مع النباتات بحذر لتجنب التلف أثناء التحميل، النقل، والتفريغ</p></li><li><p>اتباع جداول التوصيل اليومية وتحقيق أهداف زمن التوصيل</p></li><li><p>الحفاظ على سجلات التوصيل دقيقة وجمع مدفوعات COD عند الطلب</p></li><li><p>التواصل مع قسم التوجيه والعمليات في الوقت الفعلي بشأن التأخيرات أو المشكلات</p></li><li><p>الحفاظ على نظافة المركبة وتنظيمها وبحالة جيدة</p></li><li><p>مساعدة فريق المستودع في التحميل وفرز التوصيلات</p></li></ul></div></section><section><p class="heading">الملف الشخصي المرغوب للمرشح</p><p class="paragraph"></p><ul><li><p>رخصة قيادة يدوية سارية في الإمارات</p></li><li><p>خبرة قيادة لمدة سنة واحدة على الأقل (التجارة الإلكترونية مفضلة)</p></li><li><p>معرفة جيدة بطُرق دبي/الشارقة/أبوظبي</p></li></ul><p></p></section>

<p><br></p><p>As the Partnerships &amp; Business Development Manager for the MEA region, you will play a critical role in driving Aspire s growth through two primary strategic avenues:</p><ul><li><strong>Strategic Partnership Ecosystem Development MEA and Europe</strong> Build, expand, and optimize an elite network of partners encompassing hospitality, dining, entertainment, luxury retail, travel, and experiential sectors. You will craft exclusive and differentiated partnership propositions that enrich our concierge service offerings, providing substantial value to premium clients. Your initiatives will focus on commercial monetization through structured revenue models including commissions, marketing funding, and exclusive agreements. You will ensure that our regional partnerships align with Aspire's global standards while adeptly adapting to the nuances of the local market. Collaborating cross-functionally with operations and account management teams will be essential to ensure optimal partner performance, service quality, and an exceptional client experience.</li><li><strong>New Business Development &amp; Revenue Growth</strong> Identify and actively engage potential clients across key verticals including financial services, payments, automotive, luxury brands, insurance, and affluent customer ecosystems. You will be responsible for developing and executing a comprehensive go-to-market strategy for the MEA region aimed at expanding Aspire s market footprint. Leading commercial negotiations and structuring tailored solutions will be essential to securing new business and fostering enduring partnerships. Position Aspire not just as a service provider but as a strategic partner in loyalty and customer engagement, forging strong executive relationships at the C-suite level to ensure sustainable revenue growth.</li></ul><p>This position offers a unique opportunity to influence the growth trajectory of a premier global concierge and loyalty organization, requiring a dynamic professional adept at navigating complex markets and building influential partnerships.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>7 to 10 years of progressive experience in partnership development, business growth, and marketing within loyalty and rewards programs, merchant acquisition, travel, or hospitality sectors, inclusive of digital e-commerce partnerships.</li><li>Direct experience in Saudi Arabia and large MEA markets is highly desirable to navigate regional market dynamics effectively.</li><li>A robust and broad network of merchant relationships in dining, retail, travel, affluent access, and lifestyle sectors is essential, with competencies extending to digital platforms for dining and travel.</li><li>Demonstrated success in experiential and event management, notably serving high-net-worth and affluent clientele, providing seamless luxury experiences.</li><li>Proven leadership skills managing senior stakeholders and cross-disciplinary teams to deliver strategic initiatives collaboratively.</li></ul><p><strong>Preferred Industry Background</strong></p><ul><li>Established networks and insights in sectors including: Banking and Financial Institutions (Credit Cards, Private Banking, Wealth Management, NRI Banking) Hospitality and Real Estate (Hotels, Restaurants, Luxury Residential, Facility Management, Loyalty Providers) Luxury Automotive (Premium and High-End Manufacturers) Insurance Services and Loyalty Program Providers</li></ul><p><strong>Critical Competencies</strong></p><ul><li>Exceptional relationship-building abilities, fostering trust and rapport with partners and clients alike.</li><li>Acute understanding of client marketing objectives, enabling the alignment and customization of partnership benefits.</li><li>Proficiency in crafting compelling client proposals and delivering persuasive presentations that resonate with diverse stakeholders.</li><li>Deep commercial insight into partners and clients business models, translating this into valuable and mutually beneficial propositions.</li><li>Strong awareness of affluent lifestyle trends spanning travel, dining, shopping, sports, entertainment, culture, and exclusive experiences.</li><li>Knowledgeable in credit card and luxury brand loyalty programs, as well as digital marketing and social media strategies.</li><li>Highly self-motivated with the capacity to work independently, prioritize, and manage time effectively under minimal supervision.</li><li>Detail-oriented, maintaining professionalism and a calm, logical approach in all aspects of work.</li><li>Demonstrated track record of executing projects successfully and delivering measurable business outcomes.</li></ul><p>A degree in Marketing, Business Management, Hospitality, or a related field is required, evidencing a solid academic foundation aligned with the role s demands.</p><p>Fluency in both Arabic and English, with strong written and verbal communication skills, is necessary to navigate the multicultural business environment effectively and engage with stakeholders across the MEA region.</p>

FUNCO is expanding its new Edu Play division, representing a premium range of Montessori-inspired educational and sensory products for children aged 3+, with exclusive market rights across GCC & India.<br>We are looking for an entrepreneurial and commercially driven Commercial Manager to build and lead the commercial operation, initially focusing on the UAE and subsequently supporting regional expansion.<br>Key Responsibilities<br>* Develop and execute the UAE go-to-market and sales strategy.* Build and manage B2B, B2C, retail and e-commerce channels.* Manage and develop the existing sales team.* Establish CRM, sales processes, KPIs, reporting and forecasting.* Develop key accounts across schools, nurseries, Montessori centres, hotels, play areas, developers and retailers.* Drive sales pipeline development, negotiations and revenue growth.* Develop pricing, market positioning and commercial strategies.* Identify strategic partnerships and future GCC/India opportunities.<br>Ideal Candidate<br>* 5+ years’ experience in Sales / Business Development / Commercial Management.* Strong UAE market knowledge and B2B sales experience.* Experience in launching products or developing new markets is highly preferred.* Strong CRM, sales forecasting and team-management skills.* Excellent communication, negotiation and presentation abilities.* Entrepreneurial, energetic, hands-on and results-oriented.* Experience in education, toys, children’s products, retail, hospitality, leisure or related sectors is an advantage.<br>What We Offer<br>* Competitive salary + performance incentives.* Opportunity to build a new business division from the ground up.* Direct involvement in commercial strategy and decision-making.* Regional growth opportunities across GCC & India.<br>Location: Dubai, UAEEmployment: Full-time

We are looking for data Scientist for a three months maternity cover role based in Dubai. Below are the skills required -Minimum Experience and Knowledge:Bachelor's or Master's degree in Data Science, Computer Science, Statistics, Mathematics, Economics, Engineering, or a related quantitative field.5–8 years of experience in Data Science, Machine Learning, Advanced Analytics, or AI-driven product development. Strong proficiency in Python and SQL, with a solid understanding of machine learning algorithms and analytical techniques. Proven experience building, validating, and deploying predictive and prescriptive models to solve business problems. Hands-on experience with Azure Databricks, cloud-based analytics platforms, and large-scale data environments. Strong knowledge of statistical modeling, experimentation (A/B testing), forecasting, clustering, classification, recommendation systems, and model evaluation. Experience with Generative AI, Large Language Models (LLMs), prompt engineering, Retrieval-Augmented Generation (RAG), AI agents, or AI-powered automation solutions is highly desirable. Experience translating business problems into scalable data science solutions and collaborating with cross-functional teams to deliver measurable business impact. Background in Retail, Customer Analytics, Digital Analytics, E-commerce, Loyalty, or CRM analytics is preferred. Excellent communication, stakeholder management, and data storytelling skills, with the ability to explain complex analytical concepts to both technical and non-technical audiences. Strong problem-solving skills with the ability to balance technical excellence, business impact, and strategic thinking.

POSITION OBJECTIVE<br><br> The Manager - E-commerce / Wholesale is the main driver of profitable growth for the Wholesale channel within a defined Territory and is focused on sourcing and activating new business, selling in collections across brands and maintaining strong customer relationships. They must be knowledgeable of in-season performance per Account and drive team to maximize opportunities within season through repeats, marketing and incentive programs to achieve revenue targets. They must work cross functionally with Marketing, Visual Merchandising, Buying, Logistics and Legal to meet Customer needs.<br><br>Key Responsibility<br><br> Achievement of annual & long-term sales & profit plans by sourcing new Accounts and growing existing Accounts. Establish a strong business relationship with Key category decision makers. Lead bi-Annual Strategic meetings with Accounts to review OTB, performance, growth opportunities, competitive landscape and future product/trend forecasts to influence budget allocation Manage all sell in activities, from pre-order to in-season repeats to drive the distribution of the brands Communicate retail price positioning for Accounts, ensuring it considers all Channels within the Territory Manage Acct P&L, negotiations of business terms and contract. Collaborate with internal Marketing resources to determine seasonal marketing / promotional plan Monthly meetings to review wholesale sales and future receipts, to build more accurate forecasts and identify opportunities to increase merchandise revenue Build yearly budget plans for Wholesale channel Manage a small team of Wholesale Coordinators

Join our team as a Sales Administrator Location: Caspaiou Design Studio - Sheikh Zayed Road, Dubai<br>About UsAt Caspaiou, we're not just about designing spaces; we're about creating timeless experiences. With over 15 years of excellence in the interior design industry, we specialize in crafting luxurious environments for high-end residential villas. Our commitment to sophistication and quality has earned us a reputation for transforming spaces into expressions of elegance and comfort.<br>About the Role As a Sales Administrator, you'll play a key role in supporting our sales operations by preparing accurate quotations, maintaining sales documentation, coordinating with internal departments, and ensuring the smooth execution of sales processes.<br>Responsibilities Prepare accurate quotations and pricing calculations within agreed timelines. Ensure sales documentation and customer records are accurate and up to date. Support order processing while maintaining accuracy and attention to detail. Coordinate with internal teams to ensure efficient sales operations. Maintain accurate information across CRM and internal systems. Deliver high-quality administrative support while following company processes and standards.<br>Qualifications Diploma or Bachelor's degree in Business Administration, Sales, Commerce, or a related field is preferred.1-2 years of experience in sales support, administration, customer service, or a similar role. Proficient in Microsoft Office, particularly Excel, Word, and Outlook. Strong attention to detail, organizational, and communication skills. Experience with ERP and CRM systems is an advantage. Experience in furniture, luxury retail, interior design, or a project-based environment is a plus.

Role Description The Commercial Executive will support Project Naveli’s commercial activities, focusing on building and maintaining relationships with partners, sponsors, and service providers. This part-time hybrid role is based in Dubai, with a mix of on-site work and some work-from-home flexibility. Day-to-day responsibilities include managing commercial agreements, coordinating follow-ups with stakeholders, tracking commitments and deliverables, and ensuring accurate documentation of commercial activities. The Commercial Executive will assist in preparing proposals, pricing summaries, and basic reports, while collaborating with internal teams to align commercial efforts with project goals. The role also involves responding to partner inquiries in a timely manner, supporting contract renewals, and contributing to a professional and inclusive experience for all stakeholders. Qualifications Commercial and Commercial Management skills to handle agreements, partnerships, and basic contract administration. Strong Following Up and Customer Service skills to manage stakeholder interactions and maintain high engagement levels. Effective Communication skills, both written and verbal, to prepare proposals, reports, and professional correspondence. Ability to work in a hybrid setup in Dubai, managing time and priorities independently while collaborating with diverse teams. Attention to detail, organizational skills, and basic proficiency with productivity tools (e.g., spreadsheets, presentations, email). Demonstrated interest in social impact, gender equality, or nonprofit initiatives; prior experience in a commercial or partnership role is an advantage. Relevant academic background or equivalent practical experience in business, commerce, management, or a related field.

Company: IIQAF Group<br><br>Location: Dubai, UAE<br><br>Industry: Hospitality<br><br>Salary: AED 6,500 – AED 7,500 per month<br><br>Job Type: Full-Time<br><br>Job Overview<br><br>IIQAF Group is looking for a detail-oriented and analytical Accountant in Dubai to manage financial records, reporting, and accounting operations within our hospitality division. The ideal candidate will have experience in financial accounting, accounts payable, accounts receivable, general ledger, bank reconciliation, budgeting, VAT compliance, and financial reporting.<br><br>Key Responsibilities<br><br>Maintain accurate financial records, journals, and general ledger accounts Prepare monthly, quarterly, and annual financial statements and management reports Manage accounts payable (AP) and accounts receivable (AR) processes Perform bank reconciliations and monitor cash flow Process invoices, payments, receipts, and expense reports Assist with budgeting, forecasting, and financial planning Prepare and submit VAT returns in compliance with UAE regulations Support internal and external audits by maintaining complete financial documentation Ensure compliance with accounting standards, company policies, and financial controls Collaborate with operations, procurement, and management teams on financial matters<br><br>Requirements<br><br>Bachelor's degree in Accounting, Finance, Commerce, or a related field Experience in the hospitality, hotel, restaurant, or tourism industry is preferred Strong knowledge of financial reporting, VAT, bookkeeping, and reconciliation Proficiency in accounting software such as Tally, Quick Books, SAP, Oracle, Zoho Books, or ERP systems Advanced knowledge of Microsoft Excel and Microsoft Office Strong analytical, organizational, and problem-solving skills Excellent communication skills and attention to detail UAE accounting experience is an advantage

Lead a high-growth multi-market region Full P&L ownership and market impact for a household favourite!<br><br>About Our Client<br><br>A highly dynamic, household favourite brand!<br><br>Job Description<br><br>Own total sales, revenue and profitability performance across the MEA region. Develop and execute the regional growth strategy. Manage and optimise distributor partnerships and route-to-market models. Lead channel strategy across modern trade, traditional trade, foodservice, e-commerce channels. Drive product portfolio decisions, localization initiatives and regulatory compliance requirements. Partner with marketing teams and agencies to increase brand visibility and market penetration. Build, develop and lead a high-performing regional team. Identify opportunities for innovation and sustainable commercial growth.<br><br>The Successful Applicant<br><br>Key prerequisites for the role include:<br><br>10+ years of commercial leadership experience within FMCG markets across MEA. Strong P&L management and financial acumen. Proven success managing distributors across multiple international markets. Track record of driving growth and building brands in emerging markets. Experience developing and executing regional commercial strategies. Demonstrated ability to hire, develop and retain top talent. Strong analytical, communication and stakeholder management skills. Bachelor's degree in Business or a related discipline; MBA preferred.<br><br>What's on Offer<br><br>Regional leadership role with significant commercial ownership. Opportunity to shape and grow a lean, high-impact organisation. Exposure to multiple high-growth international markets. Competitive package of up to 55,000 AED + Benefits International travel and broad stakeholder engagement<br><br>Contact: Screenshot 2026-07-28 160154.png Sevda Savas<br><br>Quote job ref: JN-072026-7069059

Lead a high-growth multi-market region Full P&L ownership and market impact for a household favourite!<br><br>About Our Client<br><br>A highly dynamic, household favourite brand!<br><br>Job Description<br><br>Own total sales, revenue and profitability performance across the MEA region. Develop and execute the regional growth strategy. Manage and optimise distributor partnerships and route-to-market models. Lead channel strategy across modern trade, traditional trade, foodservice, e-commerce channels. Drive product portfolio decisions, localization initiatives and regulatory compliance requirements. Partner with marketing teams and agencies to increase brand visibility and market penetration. Build, develop and lead a high-performing regional team. Identify opportunities for innovation and sustainable commercial growth.<br><br>The Successful Applicant<br><br>Key prerequisites for the role include:<br><br>10+ years of commercial leadership experience within FMCG markets across MEA. Strong P&L management and financial acumen. Proven success managing distributors across multiple international markets. Track record of driving growth and building brands in emerging markets. Experience developing and executing regional commercial strategies. Demonstrated ability to hire, develop and retain top talent. Strong analytical, communication and stakeholder management skills. Bachelor's degree in Business or a related discipline; MBA preferred.<br><br>What's on Offer<br><br>Regional leadership role with significant commercial ownership. Opportunity to shape and grow a lean, high-impact organisation. Exposure to multiple high-growth international markets. Competitive package of up to 55,000 AED + Benefits International travel and broad stakeholder engagement<br><br>Contact: Screenshot 2026-07-28 160154.png Sevda Savas<br><br>Quote job ref: JN-072026-7069059

Position- Purchase executive Experience2–4 years of experience in purchasing or procurement. Experience in the jewellery industry is preferred.<br>Salary -2500 to 3500 aed. Job Summary The Purchase Executive is responsible for sourcing materials, negotiating with suppliers, processing purchase orders, and ensuring the timely procurement of goods while maintaining quality standards and cost efficiency. Key Responsibilities Source and evaluate suppliers based on quality, price, and delivery performance. Obtain quotations and negotiate prices, payment terms, and delivery schedules. Prepare and process purchase orders accurately and on time. Coordinate with suppliers to ensure timely delivery of materials and products. Monitor inventory levels and place orders to avoid shortages. Follow up on pending orders and resolve delivery delays. Verify purchase invoices and coordinate with the Accounts Department for payment processing. Maintain accurate purchase records, supplier databases, and procurement documents. Coordinate with the warehouse to ensure proper receipt and inspection of purchased items. Handle supplier complaints and resolve quality or quantity discrepancies. Prepare procurement reports and maintain cost-saving records. Ensure compliance with company procurement policies and procedures. Qualifications Bachelor's degree in Business Administration, Commerce, Supply Chain, or a related field.2–4 years of relevant purchasing experience. Jewellery industry experience is an advantage. Proficiency in Microsoft Excel and ERP/accounting software. Strong negotiation and communication skills. Excellent organizational and time management skills. Ability to work under pressure and meet deadlines. Immediate joiners are preferred.

Senior Account Executive - Trading (US & EU) Department: B2BFocus: Marketplace Pricing Strategy & Margin Optimization Hiring Manager: Shantanu Jha Reporting Manager : Head- Trading (TBH) Role Overview:The Senior Account Executive for Trading will be responsible for pricing, and business analytics behind our marketplace pricing strategies. Focused heavily on competitive trading, this role ensures our products maintain maximum visibility and profitability across Amazon, Walmart, and Allegro. You will manage dynamic pricing and execute promotional pricing strategies across multiple currencies and regions.<br>Key Responsibilities:Pricing Strategy Execution: Implement and manage daily dynamic pricing strategies across all US and EU marketplaces to maximize revenue and maintain strict profit margin thresholds. Promotional Planning: Design and execute pricing for major retail events (e.g., Prime Day, Black Friday, Cyber Monday, Allegro Smart! Week) and analyze the ROI of these promotions. Competitive Analysis: Conduct continuous market research to track competitor pricing, product positioning, and market trends across the US and Europe. Cross-Border Margin Management: Factor in localized costs (shipping, VAT, storage fees, currency fluctuations) to ensure profitability across different EU regions and the US. Data & Reporting: Provide weekly reports on price elasticity, margin performance, and the impact of pricing shifts on overall sales velocity. Qualifications:3+ years of e-commerce trading or pricing experience on major marketplaces. High proficiency with dynamic pricing software and repricing tools. Advanced Excel/data analysis skills with a strong grasp of retail math (margins, markups, ROI). Ability to react quickly to market shifts and make data-driven decisions under pressure.

<p>مسؤول عن إدارة حسابات العملاء، إصدار الفواتير، تحصيل المدفوعات، تخصيص المدفوعات، ومراقبة حسابات القبض المستحقة لضمان تدفق نقدي في الوقت المناسب والامتثال لسياسات الائتمان الخاصة بالشركة.</p><br><p>المسؤوليات الرئيسية</p><ul><li><p>إصدار فواتير العملاء وكشوف الحسابات.</p></li><li><p>متابعة المدفوعات المتأخرة والتحصيل.</p></li><li><p>مطابقة حسابات العملاء وحل الفروقات.</p></li><li><p>تسجيل وتخصيص مدفوعات العملاء في نظام ERP.</p></li><li><p>إعداد تقارير شيخوخة حسابات القبض وتحديثات التحصيل.</p></li><li><p>التنسيق مع فرق المبيعات لحل مشكلات الدفع.</p></li><li><p>مراقبة حدود ائتمان العملاء وحسابات المتأخرات.</p></li><li><p>الحفاظ على سجلات دقيقة ووثائق داعمة.</p><br></li></ul><p><strong>الملف المرشح المرغوب فيه</strong></p><ul><li><p>حاصل على درجة البكالوريوس في المحاسبة أو المالية أو التجارة.</p></li><li><p>خبرة من 2 إلى 4 سنوات في حسابات القبض، ويفضل في شركة توزيع/سلع استهلاكية سريعة الدوران (FMCG).</p></li><li><p>معرفة بلوائح ضريبة القيمة المضافة في دولة الإمارات العربية المتحدة.</p></li><li><p>إتقان أنظمة ERP ومايكروسوفت إكسل.</p></li><li><p>مهارات قوية في التواصل والمطابقة والتحصيل.</p></li></ul>

<ul><li><p>الحفاظ على الدفاتر المحاسبية ومعالجة المعاملات اليومية.</p></li><li><p>إعداد تسويات البنك والموردين والعملاء والشركات التابعة.</p></li><li><p>المساعدة في الإغلاق الشهري والسنوي للمحاسبة والإبلاغ المالي.</p></li><li><p>ضمان الامتثال للمعايير المحاسبية وسياسات الشركة.</p></li><li><p>دعم متطلبات ضريبة القيمة المضافة والaudit.</p></li><li><p>خبرة عملية بمعايير IFRS، خاصة فيما يتعلق بالمعاملات مع الأطراف ذات العلاقة والامتثال؟</p></li><li><p>أداء المهام المحاسبية الأخرى المكلف بها.</p></li></ul><p><strong>الملف المرشح المرغوب</strong></p><ul><li><p>شهادة البكالوريوس في المحاسبة أو شهادة البكالوريوس في التجارة إلزامية.</p></li><li><p>مطلوب شهادة محاسبية مهنية (CPA، CMA، ACCA، CA، أو CA-Inter).</p></li><li><p>خبرة عملية لا تقل عن 3 إلى 5 سنوات في مجال المحاسبة أو التمويل، ويفضل في بيئة شركة في دولة الإمارات العربية المتحدة.</p></li><li><p>تعتبر خبرة في قطاع التجزئة أو التجارة ميزة إضافية.</p></li><li><p>إتقان برنامج MS Excel والبرمجيات المحاسبية.</p></li><li><p>مهارات تحليلية قوية ودقة وانتباه للتفاصيل.</p></li></ul>

We’re growing our team at Spark Foundry and looking for an experienced Associate Business Director to join the team at Spark. <br>In this role, you will lead the development and execution of integrated media strategies across multiple clients and industries. You’ll combine strategic thinking, commercial acumen and strong client leadership to deliver measurable business results, strengthen partnerships and develop high-performing teams.<br>Key Responsibilities:Client Leadership & Strategy Lead the development and execution of integrated media strategies aligned with client objectives, agency priorities and agreed KPIs. Build trusted, long-term relationships with clients through proactive communication, strategic counsel and a strong understanding of their businesses. Translate client requirements, consumer insights and market data into clear, actionable media plans. Oversee the day-to-day delivery of media strategies, ensuring quality, accuracy and operational excellence. Identify opportunities to grow client partnerships and support broader business objectives. Represent the agency confidently in client meetings, industry discussions and presentations. Develop learning initiatives that strengthen clients’ understanding of media, technology and emerging industry trends.<br>Commercial & Business Growth Identify new business opportunities and actively contribute to lead generation, pitches and business development. Demonstrate strong commercial acumen, driving measurable ROI for both clients and the agency. Use cross-functional capabilities and agency expertise to unlock efficiencies and deliver integrated solutions. Contribute to the strategic direction, growth and continued success of the wider media planning team.<br>People Leadership Lead, mentor and develop planning managers and junior team members. Allocate resources effectively and ensure teams are equipped to deliver against client priorities. Provide timely, constructive feedback and create meaningful development opportunities. Support succession planning and help build the next generation of media talent. Foster a collaborative, accountable and high-performing team culture.<br>Technical & Product Expertise Strong understanding of communications strategy, media planning and advertising principles. Advanced analytical skills, with the ability to interpret audience insights, sales data, brand tracking, competitive intelligence and market research. Expert knowledge of media planning, buying and research platforms such as Z/X Plan, Statex, GWI, Euromonitor, WARC and Similarweb. Strong working knowledge of digital platforms including DV360, Google Ads, Meta Business Manager, Snapchat Ads Manager, X Ads and Tik Tok Ads Manager. Deep understanding of digital media, commerce and emerging technologies. Thorough knowledge of the regional media landscape and the opportunities available across channels. Ability to build constructive relationships with media owners and industry partners. Proficiency in Microsoft 365, particularly Excel and Power Point. Strong project-management, organisational and presentation skills.<br>Innovative & Analytical Mindset Thinks strategically, creatively and analytically to identify opportunities and develop effective solutions. Demonstrates strong problem-solving, negotiation and decision-making capabilities. Challenges established thinking respectfully and looks for ways to improve existing processes. Uses data and insights to develop clear recommendations and influence decision-making. Confidently navigates complexity and makes sound decisions, even when information is incomplete.<br>Leadership Behaviours Uses compelling storytelling to engage, influence and inspire internal and external stakeholders. Proactively builds meaningful relationships with key decision-makers. Takes ownership of client challenges, manages conflict constructively and works collaboratively to resolve issues. Remains agile and adaptable as priorities and business needs evolve. Demonstrates resilience, integrity, transparency and humility. Welcomes different perspectives and applies feedback to continuously improve. Sets ambitious objectives and maintains a strong focus on delivering impact.<br>Requirements Bachelor’s degree in marketing, advertising, communications or a related discipline.8–11 years of experience in media planning, strategy or a related role. Demonstrated experience managing senior client relationships and leading integrated media planning. Proven ability to lead, mentor and develop planning managers and wider teams. Experience contributing to new business development, pitches and industry representation. Strong organisational skills, with the ability to manage multiple priorities in a fast-paced environment. Relevant certifications across major platforms such as Google, Meta, Snapchat, Tik Tok and X are preferred. Strong understanding of current and emerging developments across digital media, commerce, data and technology Native Arabic talent would be highly preferred