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Customer Experience Manager Role Description We are seeking a customer-focused and strategic Customer Experience Manager to lead initiatives that enhance customer satisfaction, engagement, loyalty, and overall business performance. The role involves analyzing customer feedback and behavior, identifying opportunities to improve the customer journey, and developing strategies that create seamless and meaningful experiences across all touchpoints. The Customer Experience Manager will collaborate closely with marketing, sales, operations, product, and service teams to identify customer needs and implement effective improvement initiatives. Responsibilities include monitoring customer experience metrics, developing service standards, managing feedback programs, identifying pain points, supporting customer journey mapping, and driving continuous improvement. Strong analytical thinking, communication, leadership, problem-solving, and stakeholder management skills are essential. The ideal candidate should be highly customer-oriented, commercially aware, proactive, and passionate about delivering exceptional service. Qualifications Bachelor’s degree or above in Business, Marketing, Communications, Hospitality, or a related discipline. Strong understanding of customer experience, customer journey management, service quality, and customer engagement. Excellent analytical and problem-solving skills with the ability to interpret customer data and feedback. Strong communication, leadership, presentation, and stakeholder management abilities. Ability to develop and implement customer experience strategies and improvement initiatives. Strong understanding of customer satisfaction metrics, feedback analysis, and service performance indicators. Excellent project management and cross-functional collaboration skills. Proficiency in Microsoft Office and familiarity with CRM, CX, or customer analytics platforms. Customer-centric, strategic, proactive, and results-oriented mindset.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Join a newly established Dubai office of a well-established upstream oil firmDrive procurement across drilling and well services ("Subsurface") or production, projects, and facilities ("Surface / Infrastructure")Play a strategic role in shaping procurement policies, processes, and supplier strategy<br><br><br>Client Details<br><br>The client is a leading oil field services and equipment organisation supporting upstream oil and gas operations across Africa. They are establishing a centralised procurement hub in Dubai to drive sourcing activities, strengthen supplier partnerships, and support regional operations alongside a global vendor base.<br><br>Description<br>Lead end-to-end procurement across either "Subsurface" or "Surface / Infrastructure" categoriesManage sourcing processes including RFQs, RFPs, contract negotiation, and executionBuild and manage supplier relationships across Africa, UAE, Europe, Asia, and the USSupport development of procurement policies, category strategies, and vendor frameworksOversee purchase order lifecycle and coordinate logistics for cross-border deliveryCollaborate with engineering, operations, and finance teams to align procurement with business needs<br><br><br>Profile<br>8 to 17 years of procurement experience within upstream oil and gas or oilfield servicesDeep expertise in either "Subsurface" or "Surface / Infrastructure" category procurementExperience working with OFSE suppliers for "Subsurface" or EPC contractors for "Surface / Infrastructure"Strong track record in contract negotiation and supplier managementAbility to operate effectively in a fast-paced, build-phase environment<br><br><br>Job Offer<br><br>An opportunity to play a key role in building a procurement function within a growing upstream organisation, with strong exposure to international operations and leadership.<br> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills">Procurement/Strategic Sourcing<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>a { text-decoration: none; color: #464feb;}tr th, tr td { border: 1px solid #e6e6e6;}tr th { background-color: #f5f5f5;}</p><br>The Dubai Government Legal Affairs Department ("the Department") seeks to attract qualified professionals to work in the field of <span><span>strategic </span></span>support for the Strategic Planning and Institutional Excellence Office, in accordance with the approved regulations and procedures.<br>a { text-decoration: none; color: #464feb;}tr th, tr td { border: 1px solid #e6e6e6;}tr th { background-color: #f5f5f5;}<br>Key Duties and Responsibilities&nbsp;<p>Perform daily tasks and provide executive support to the Strategic Planning and Institutional Excellence Office team in activating, implementing, and achieving the requirements of strategic planning, institutional performance management, operational planning, and institutional initiatives management systems. This includes ensuring their effective operation, sustainability, and alignment with the Dubai Government Excellence Program requirements, as well as the priorities and directions of the Government of Dubai. Responsibilities include, but are not limited to, the following:</p><br><ul><li>Support the updating of the institutional strategy, specialized strategies, and operational plans in coordination with organizational units.</li><li>Follow up on the development, alignment, documentation, and implementation of strategic initiatives and projects; monitor achievement rates and deviations; and prepare periodic progress reports.</li><li>Monitor the development and availability of strategic and operational performance indicator data, ensuring data quality, accuracy, and regular updates.</li><li>Manage and update performance, plans, and initiatives data on the <strong>Cubes</strong> system and/or other systems implemented within the Department.</li><li>Prepare and analyze institutional performance reports and follow up with organizational units on the preparation of corrective and enhancement plans.</li><li>Monitor the implementation of improvement and development plans by organizational units, take the necessary actions, and submit related reports to the Department’s leadership.</li><li>Support the preparation of reports, studies, and analyses related to institutional performance and the achievement of strategic plans.</li><li>Assist organizational units in preparing operational plans and performance indicators and linking them to strategic objectives.</li><li>Contribute to the preparation of Dubai Government Excellence Program submissions, as well as studies and reports related to strategic planning and institutional performance systems and standards at all levels.</li><li>Utilize artificial intelligence applications and digital analytics tools for data analysis, report preparation, and trend forecasting.</li><li>Contribute to documenting institutional knowledge and best practices related to strategic planning and institutional performance management.&nbsp;</li></ul><p><strong>Administrative Duties and Responsibilities:</strong>&nbsp;</p><br><ul><li>Comply with the use of the <strong>Tawqeet</strong> system to document all tasks and activities completed on a daily basis, in accordance with the applicable policies and procedures.</li><li>Prepare a weekly report covering all assigned cases/transactions and the actions taken, in accordance with the relevant instructions.</li><li>Adhere to all departmental work procedures related to the <strong>Tawtheeq</strong> (Document Management System).</li><li>Comply with the Department's approved Information Security policies.</li><li>Adhere to all departmental circulars and regulations related to attendance and working hours to ensure assigned duties are completed with the required timeliness, quality, and efficiency.</li></ul><br> <p><span><span><strong>Academic Qualifications and Professional Experience</strong></span></span></p><br><ul><li><span><span>Bachelor’s degree in Strategic Management, Business Administration, Public Administration, Project Management, Industrial Engineering, or a related field.</span></span></li><li><span><span>Professional certifications in Strategic Planning, Institutional Performance Management, or Performance Indicators Management are preferred.</span></span></li><li><span><span>3–5 years of practical experience in strategic planning, institutional performance management, and/or initiatives management and monitoring.</span></span></li><li><span><span>Experience in developing, implementing, and monitoring operational and strategic plans.</span></span></li><li><span><span>Experience in developing and monitoring performance indicators and preparing executive reports.</span></span></li><li><span><span>Experience in using performance management systems such as <strong>Cubes</strong> or similar platforms.</span></span></li><li><span><span>Knowledge of the <strong>Dubai Government Excellence Program</strong> and institutional performance management methodologies.</span></span></li><li><span><span>Knowledge of Dubai Government priorities and strategic directions.</span></span></li><li><span><span>Previous experience within a government entity or a consulting firm serving government organizations is preferred.</span></span>&nbsp;</li></ul><p><span><span><strong>Technical and Behavioural Competencies</strong></span></span></p><br><ul><li><span><span>Developing and documenting institutional processes and procedures.</span></span></li><li><span><span>Preparing institutional assessment files, evidence, and supporting documentation.</span></span></li><li><span><span>Applying the requirements of the Dubai Government Excellence Program.</span></span></li><li><span><span>Implementing international standards and quality management practices.</span></span></li><li><span><span>Preparing compliance reports and improvement plans.</span></span></li><li><span><span>Utilizing Artificial Intelligence (AI) applications to support institutional development and improvement.</span></span></li></ul><ul><li><span><span>Strong analytical thinking skills.</span></span></li><li><span><span>Proficiency in computer applications and digital tools.</span></span></li><li><span><span>Effective communication skills and the ability to work collaboratively within a team environment.</span></span></li><li><span><span>Fluency in both Arabic and English (reading, writing, and speaking).</span></span></li></ul> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Establish and enforce robust governance frameworks, ensuring alignment with strategic objectives and regulatory compliance across all project portfolios.</li><li>Develop and implement standardized PMO processes, methodologies, and best practices to optimize project delivery efficiency and effectiveness.</li><li>Oversee the creation and maintenance of comprehensive project documentation, reporting structures, and performance metrics for transparent stakeholder communication.</li><li>Manage the project intake process, including feasibility assessment, prioritization, and resource allocation to maximize strategic value.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>We are seeking an experienced Head of PMO – Governance to lead enterprise-wide project, program, and portfolio governance within a leading Islamic bank.</p></li><li><p>The role will be responsible for establishing PMO frameworks, driving strategic transformation initiatives, and ensuring effective portfolio oversight aligned with business objectives and Shariah governance principles.</p></li><li><p>The incumbent will provide executive-level reporting, monitor delivery performance, manage risks and dependencies, and drive benefits realization across the transformation portfolio.</p></li><li><p>The ideal candidate will have 12+ years of experience in banking PMO, enterprise governance, and large-scale transformation programs, with strong stakeholder management and leadership capabilities.</p></li></ul><p></p></section>

The Lana - Dorchester Collection is hiring through Hosco in Dubai. We are not just a collection of hotels, but instead a talented community. A family with a shared passion and commitment to, unapologetically, love and breathe who we are every day. An eclectic grouping who really care about each other and our guests, where belonging transcends all else. We do this with a backdrop of extraordinary hotels, steeped in history, glamour and stories, which provide the perfect stage for our people – our Legends – to live our vision –Treasured by Guests, Cherished by Employees, Celebrated Worldwide. Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. When submitting your application, please let us know if you require any special accommodations during the interview process. We care about your career and are known for having the absolute best people in the industry. When you join us as a Guest Relations Agent you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story. You’ll love what you do and take pride in delighting our guests:You will work with the Guest Experience team in driving continuous improvement of our Guest experience, enhancing the hotel service proposition and efficiency of processes as well as driving key hotel projects in support of our strategic priorities and business goals. You will greatly contribute to the processes and activities that create and promote the Dorchester Collection culture, values and bring the Company Philosophy “We Care” to life ensuring our employees and guests receive nothing but the best experience. You will preserve the legendary status of our hotels. Seeking content and sharing stories to create legendary moments. Looking for opportunities to create special experiences across the guest journey. You will own story telling and communicate legendary stories to key stakeholders within the property, DC and across hotels. You will maintain a long term and detailed view of our guests to enable us to truly know and understand them. Provides key stakeholders clues to create real connections. Turns insights into experiences. Support the creative planner in setting up plans and to manage in house market mix by creating proper concepts and experiences. You will own amenities & gifts inventory and take actions to recognize the guest via any channel (i.e., social media). You will act as host/hostess, providing a warm welcome and directions to our guests. Our values of Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Guest Relations Agent, you’ll have the opportunity to bring these to life and continue to create our legacy. The items shared are the essence of a day in the life of a Guest Relations Agent, but we’ll make sure you are provided with specifics on how we care for our hotel. Please see the full vacancy for the benefits offered by The Lana - Dorchester Collection.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>At Johnson Controls, we're building the future of smart, sustainable, and AI-powered buildings through our OpenBlue platform. As Associate Director, Product Operations, you will be the operational leader enabling successful execution across our growing OpenBlue portfolio, helping product, engineering, AI, commercial, and customer success teams deliver exceptional customer outcomes at scale.</p><br><p>You will play a critical role in connecting strategy to execution, ensuring alignment across teams, managing key customer programs, supporting commercial growth, and driving operational excellence across a diverse portfolio of digital and AI-enabled solutions.</p><br><p><b>What You Will Do</b></p><br><p><b>Lead Cross-Portfolio Program Execution</b></p><br><ul><li>Drive the successful delivery of complex, multi-product programs across the OpenBlue portfolio.</li><li>Ensure initiatives are delivered on time, within scope, and aligned to strategic business priorities.</li><li>Manage risks, dependencies, escalations, and resource alignment across multiple teams.</li></ul><p><b>Enable Exceptional Customer Success</b></p><br><ul><li>Act as a trusted partner to Customer Success teams and serve as a key escalation point for portfolio-wide customer needs.</li><li>Support customer onboarding, adoption, and expansion efforts across OpenBlue solutions.</li><li>Help ensure customer feedback is translated into actionable product and operational improvements.</li></ul><p><b>Support Commercial Growth</b></p><br><ul><li>Partner with Commercial and Sales teams to support RFPs, RFIs, and strategic customer opportunities.</li><li>Coordinate contributions from Product, Engineering, AI, UI/UX, and Delivery teams to develop compelling customer proposals.</li><li>Track proposal outcomes and identify opportunities to improve future win rates.</li></ul><p><b>Drive Portfolio Planning and Operational Excellence</b></p><br><ul><li>Lead integrated Program Increment (PI) planning activities across Product, Engineering, AI, and UX teams.</li><li>Ensure roadmap alignment, visibility, and execution consistency across the OpenBlue portfolio.</li><li>Foster collaboration and transparency to support efficient decision-making and delivery.</li></ul><p><b>Support Portfolio Performance and Growth</b></p><br><ul><li>Monitor portfolio health through financial, operational, and customer success metrics.</li><li>Partner with Product and Finance leaders on forecasting, budgeting, profitability tracking, and resource planning.</li><li>Help ensure investments align with strategic growth objectives.</li></ul><p><b>Accelerate AI and Portfolio Transformation</b></p><br><ul><li>Support the evolution of OpenBlue toward AI-native and GenAI-powered solutions.</li><li>Partner with product and AI leaders to operationalize new technologies across the portfolio.</li><li>Help establish scalable delivery frameworks that support innovation and customer value.</li></ul><p><b>How You Will Do It</b></p><br><ul><li>Build strong relationships across Product Management, Engineering, Customer Success, Commercial, Finance, and AI teams.</li><li>Bring structure, governance, and operational discipline to complex, fast-moving initiatives.</li><li>Use data and business insights to drive decision-making and prioritization.</li><li>Facilitate alignment across stakeholders with competing priorities and objectives.</li><li>Balance strategic thinking with hands-on execution to ensure business outcomes are achieved.</li><li>Create clear communication channels that keep teams informed, engaged, and focused on customer success.</li></ul><p><b>What We Are Looking For</b></p><br><p><b>Required Qualifications</b></p><br><ul><li>15+ years of experience in Product Operations, Program Management, Product Management, Business Operations, or related leadership roles.</li><li>Demonstrated success leading large-scale, cross-functional programs within technology, SaaS, digital platform, or enterprise software environments.</li><li>Strong experience working across Product, Engineering, and Business teams.</li><li>Experience leading complex stakeholder groups and influencing executive-level decision making.</li><li>Knowledge of Agile delivery methodologies, PI Planning, and portfolio management practices.</li><li>Strong financial and business acumen, including forecasting, budgeting, profitability tracking, and portfolio reporting.</li><li>Excellent communication, relationship-building, and problem-solving skills.</li><li>Proven ability to operate effectively in a highly collaborative, global environment.</li></ul><p><b>Preferred Qualifications</b></p><br><ul><li>Experience supporting enterprise software RFPs and complex customer procurement processes.</li><li>Background in smart buildings, IoT, sustainability, workplace solutions, HVAC technologies, or digital building platforms.</li><li>Experience working with AI, machine learning, GenAI, or AI-enabled product portfolios.</li><li>Familiarity with OpenBlue or comparable enterprise platforms.</li><li>PMP, Agile, SAFe, or other relevant project/program management certifications.</li><li>Experience managing large-scale portfolios within enterprise B2B organizations.</li></ul><p><b>Why Join Us?</b></p><br><p>You'll have the opportunity to shape the operational future of OpenBlue while working at the intersection of digital transformation, AI innovation, sustainability, and smart building technology. This is a highly visible leadership role with significant impact across product strategy, customer success, commercial growth, and portfolio performance.</p><br><p>#LI-JM1</p><br> </div>

Job Purpose: As an Operations Steering Support (OPSS) Supervisor, you will play an integral role in supporting strategic and operational planning and execution through insights into business performance, cost and volume developments, and forecasting. You are responsible for driving financial transparency, performance managing operational and cost KPIs through a “One set of numbers” approach, establishing a clear link between financial data and operational performance working closely with the P2P Cost Control team and Business Administration (Finance). The successful incumbent must pair financial expertise with operational acumen to identify opportunities, mitigate risks, and challenge the status quo. The position also acts as the right hand to the Head of Operations for Area MAG, playing a pivotal role in providing leadership with data-driven recommendations for impactful decision-making in your Area. You are the change agent in the Area cementing the regionally designed performance management framework based on the four disciplines of Execution (4DX) and the Daily Operating System (DOS). You report directly to the Regional Director of Cost Control and Operational Steering, working closely with regional OPSS and P2P Cost Control teams, Area Management and Operations, Finance and QSC colleagues to ensure that Area performance is effectively planned, monitored, and continuously improved. You will also act as the lead/senior OPSS business partner across the Area OPSS community with respect to Functional Change Management, Performance Management and Cost Control strategy.<br>Key Accountabilities Performance Management & Insights Facilitate a daily operating system (DOS) and performance management framework in the operations teams of Area Arabian Gulf (MAG) Translate business targets into operational KPIs per country/cluster. Calculate and analyze performance gaps against Budget, Plan, and Savings targets; provide recommendations on corrective actions with stakeholders through data-driven performance management cycles. Collect, analyze ands provide insights on Area-specific operational data to support Area and Regional dashboards and scorecards. Impact decision making by providing forward looking, data driven analytics with actionable recommendations Objectively challenge the performance and decisions of operational teams to drive accountability and continuous improvement. Pro-actively answer questions that have not yet been asked Forecast key P&L elements on a monthly, quarterly, and annual basis for the Area. Cost Analytics, Control & Optimization Own the narrative behind cost trends by maintaining a deep understanding of cost and volume drivers within operations. Conduct independent, balanced analysis to identify opportunities for profitability, cost efficiencies, and challenge cost escalations. Drive and track cost-saving initiatives while applying tools and frameworks that ensure high-impact, data-informed decision-making. Prevent sub-optimization by evaluating relevant, sunk, and total cost of ownership in operational choices. Support cost modeling and forecasting for the Area, working closely with P2P Cost Control, QSC and Controlling teams. Performance manage operational leading indicators influencing the cost as well as being the visible driving force of performance managing the unit cost in your Area Collaborate on cost-saving initiatives, support accurate accruals, and ensure consistent cost categorization. Data Management & Reporting Act as a data steward in your Area – validate, test, define and ensure data quality for unit cost and KPI reporting. Collaborate with QSCs, P2P Cost Control and Regional OPSS to ensure a unified “one set of numbers” approach. Contribute and maintain a standardized KPI repository and assist in linking performance reporting to the budget process. Drive and share best practices to facilitate the continuous improvement mind set Ensure quarterly updates to the system are precise and current concerning costs within the Area Own the data management of TRACO updates and coordinate the deviations on unit cost with P2P Cost Control Planning & Budget Support Provide input during forecasting and budgeting cycles, including challenge and validation of assumptions. Support tracking of cost and operational performance against budget with relevant stakeholders. Partner with Area leadership with scenario analysis and planning for strategic initiatives to ensure alignment on cost development, forecasting, and strategic priorities Closely work with regional controlling team to ensure inclusion of all the assumptions in the budget / forecast exercise. Stakeholder Engagement & Execution Support Be the source of energy within the area of responsibility, driving for team engagement and continuous improvement Act as a strategic thought partner in cost transformation, supporting the Director of Cost Control to shape smarter decision-making frameworks. Contribute to the wider Finance community by sharing insights, best practices, and aligning with digital tools and reporting standards. Liaise between Area, QSC, and Regional OPSS and P2P Cost Control to ensure clear implementation of priorities. Engage with procurement and operations on savings plans and KPI alignment. Oversee vendor contracts within SAP to ensure compliance and performance. Monitor rebates and credit notes based on agreements Conduct vendor evaluations and prepare an approved supplier list for MAG. Analyze overall costs and volumes in relation to vendor contracts Participate in regional workshops, training, and best-practice sharing initiatives. What Makes You A Fit Education & Experience:Masters/Bachelor’s degree in Business, Finance, Economics, Engineering, or a related field.4-8 years of relevant experience in Finance Business Partnering, Planning, Financial Analysis, Cost Control, or Operational reporting. Experience in driving performance management dialogues based on 4 Disciplines of Execution (4DX) is a pre-requisite. Technical & Analytical Skills:SAP proficient Advanced Excel proficiency; knowledge of Power BI, Tableau, SQL, or similar tools is a strong plus. Ability to interpret large data sets, identify trends, and develop actionable insights. Key Competencies:Outgoing, extrovert approach to understanding underlying business drivers for financial performance Strong analytical mindset with a hands-on, execution-driven approach. Ability to influence without direct authority and get required results Ability to synthesize data and derive actionable insights. Always applying a forward-looking perspective in discussions Empathic and strong interpersonal skills Comfortable communicating with cross-functional teams and aligning diverse stakeholders. High levels of positive energy with a can-do attitude Structured, self-driven, and able to manage multiple streams of work. Passion for continuous improvement and process enhancement.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> What you´ll do <ul> <li>Lead and execute sourcing projects across regional categories and countries, ensuring alignment with business priorities and stakeholder requirements.</li> <li>Drive the consistent adoption of digital sourcing tools, processes, and automation solutions to enhance efficiency and spend visibility.</li> <li>Ensure full compliance, documentation, traceability, and governance for all sourcing activities and sourcing events.</li> <li>Collaborate closely with regional category teams and suppliers to leverage category expertise, resolve challenges, and support sourcing strategies.</li> <li>Manage and support regional non-sourcing initiatives, including sustainability programs, corporate projects, and strategic procurement topics.</li> <li>&nbsp;Contribute to financial and business objectives by advancing digitalization, spend management, sourcing automation, and procurement excellence.</li> <li>&nbsp;Champion sustainability, diversity, equity, and inclusion by integrating responsible sourcing practices and actively supporting Henkel’s culture of inclusion and belonging.</li> </ul> <br><br> What makes you a good fit <ul> <li>&nbsp;Bachelor’s degree in Business Administration, Supply Chain, Procurement, Engineering, Finance, or a related field.</li> <li>3–4 years of relevant experience in Procurement, Strategic Sourcing, Supply Chain, or a related business function.</li> <li>Strong business acumen with a solid understanding of procurement processes, supplier management, and sourcing methodologies.</li> <li>Excellent communication and stakeholder management skills, with the ability to collaborate effectively across functions, regions, and organizational levels.</li> <li>Strong analytical, problem-solving, and project management skills, with the ability to manage multiple priorities in a fast-paced environment.</li> <li>Knowledge of contract management, cost management, risk management, and supplier relationship management principles.</li> <li>Digital mindset with proficiency in data analysis, procurement technologies, and automation tools; knowledge of SQL and Python is considered an advantage.</li> <li>&nbsp;Fluent in English; Arabic language skills are a strong plus.</li> </ul> <p>At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We look for a diverse team of individuals who possess different backgrounds, experiences, personalities and mindsets.</p><br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Description</span><br><span></span><p>MedNet, a leading healthcare management and third-party administration (TPA) provider and part of Munich Re Group, is seeking an exceptional<strong>Chief Commercial Officer (CCO)</strong>to lead the next phase of our commercial growth and market expansion journey.</p><br><p>This is a rare opportunity for a visionary and results-driven executive to influence the future of healthcare administration across the region. As a member of the MedNet Leadership Team, the CCO will be responsible for defining and executing MedNet's commercial strategy, accelerating profitable growth, strengthening client and partner relationships, developing profitable products and services and positioning the organization for long-term success in an increasingly dynamic healthcare landscape.</p><br><p>Leading a diverse and geographically dispersed commercial organization, the successful candidate will champion a customer-centric, performance-driven culture while identifying new opportunities for growth across existing and emerging MedNet locations.</p><br><p><strong>Your Role:</strong></p><br><ul><li>Develop and execute a compelling commercial strategy that supports MedNet's long-term business objectives and sustainable growth ambitions.</li><li>Drive profitable revenue growth and increase market share across existing and new markets.</li><li>Identify emerging market trends, customer needs and product innovation opportunities to strengthen MedNet's competitive positioning.</li><li>Lead all aspects of business development, client management, strategic partnerships, branding and market expansion across the Group.</li><li>Partner closely with Munich Re's Client Management and Business Development teams to maximize opportunities and strengthen client engagement across the region.</li><li>Oversee strategic marketing, brand and partnership initiatives to enhance MedNet's visibility, reputation and leadership position within the healthcare ecosystem.</li><li>Lead the development of new products, propositions and service offerings that create meaningful value for clients and deliver sustainable profitability.</li><li>Build and nurture strategic relationships with key clients, insurers, brokers, healthcare providers, regulators, government stakeholders and business partners.</li><li>Represent MedNet at executive forums, industry events and key stakeholder engagements, serving as an ambassador for the organization and the Munich Re Group.</li><li>Champion transformation initiatives that enhance the client experience and improve commercial effectiveness.</li><li>Inspire and develop high-performing commercial teams across multiple markets, fostering a culture of collaboration, accountability and excellence.</li><li>Drive organizational alignment and change management initiatives to ensure a consistent and market-leading commercial approach across all MedNet entities.</li></ul><br> <br> <span>Qualifications</span><br><span></span><p><strong>Your Profile:</strong></p><br><ul><li>15+ years of progressive leadership experience, including significant commercial, strategic or general management responsibility.</li><li>Bachelor's degree in Marketing, Business Administration, Finance, Healthcare Management or a related discipline; MBA preferred.</li><li>Proven ability to lead large and geographically dispersed teams through periods of growth, transformation and change.</li><li>A proven track record of senior commercial leadership experience, ideally within Third Party Administrators (TPA’s), health insurance, healthcare administration, or related financial services sectors.</li><li>Deep understanding of the UAE health insurance market, including payer dynamics, regulatory landscape and established relationships with key decision-makers across insurers, brokers and healthcare providers</li><li>Strong understanding of health insurance principles, healthcare ecosystems and relevant regulatory environments.</li><li>Demonstrated success in developing and executing growth strategies, entering new markets and delivering measurable commercial results.</li><li>Strong commercial acumen with a focus on profitability, value creation and customer outcomes.</li><li>Experience driving product innovation and new revenue-generating opportunities.</li><li>Experience building and managing executive-level relationships with clients, partners, regulators and government entities.</li><li>Exceptional strategic thinking, leadership, negotiation and influencing skills.</li><li>Significant experience leading regional or multi-country operations and managing complex stakeholder environments.</li></ul><p><strong>Success in this role will be measured by:</strong></p><br><ul><li>Delivery of Group revenue growth and profitability targets.</li><li>Achievement of client retention and strategic account growth objectives.</li><li>Growth of new business and successful markets expansion initiatives.</li><li>Development of new revenue streams and strategic partnerships.</li><li>Strengthening of MedNet's market position and brand reputation.</li><li>Leading a high-performing commercial organization across the region.</li></ul><p><strong>Why Join MedNet?</strong></p><br><p>At MedNet, you will have the opportunity to shape the future of healthcare administration across a diverse and rapidly evolving region. As part of the Munich Re Group, you will work alongside industry-leading professionals while contributing to meaningful healthcare solutions that improve access, experience and outcomes for millions of members.</p><br><p>Join us and play a pivotal role in delivering sustainable growth, driving commercial results and creating lasting value for our clients, partners and communities.</p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates. Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for. <p><b>About Us</b></p><br> <p>With offices in 152 countries and&nbsp;nearly 328,000&nbsp;professionals, we are one of the world’s leading professional services networks, helping&nbsp;organisations&nbsp;and individuals create lasting value through Assurance, Tax and Advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi&nbsp;Arabia&nbsp;and the UAE are shaping the region’s future. </p><br> <p><b>Line of Service Overview</b></p><br> <p>At PwC, our people in tax services focus on providing advice and guidance to clients on tax planning, compliance, and strategy. These individuals help businesses navigate complex tax regulations and&nbsp;optimise&nbsp;their tax positions.</p><br> <p><b>Business Unit Overview</b></p><br> <p>The ITS/M&amp;A unit specializes in advising multinational clients on complex cross-border transactions and tax structuring. Our focus is on delivering strategic solutions that&nbsp;optimize&nbsp;tax efficiency while ensuring compliance with evolving international regulations. The team provides end-to-end support on mergers, acquisitions, and integrations, including due diligence, tax modeling, and post-deal planning. By combining deep technical&nbsp;expertise&nbsp;in international tax with advanced analytics and technology, we help clients navigate intricate deal structures, mitigate risks, and unlock value. Through global collaboration and thought leadership, ITS/M&amp;A&nbsp;drives&nbsp;innovative approaches to meet the demands of today’s dynamic business environment.</p><br> <p><b>How You’ll Contribute</b></p><br> <p>As a Senior Manager in International Tax Services/ M&amp;A, you’ll lead strategic engagements and drive complex cross-border transactions, providing high-level guidance from planning through execution. Responsibilities include but are not limited to:</p><br> <ul><li>Shape and expand thought leadership in international tax structuring, transaction advisory, and post-deal integration across the region.</li><li>Oversee and direct end-to-end M&amp;A tax engagements, including due diligence, tax modeling, structuring alternatives, and implementation strategies for regional and multinational clients.</li><li>Interpret and influence complex international tax rules and local regulations, translating them into actionable strategies and governance frameworks for large-scale transactions.</li><li>Design and implement tax-efficient structures at a strategic level, aligning with client objectives and coordinating across finance, legal, and executive stakeholders.</li><li>Serve as a trusted advisor to C-suite and senior leadership, delivering insights on regulatory changes, market trends, and their impact on business strategy and deal execution.</li><li>Lead and mentor multi-disciplinary teams, setting quality standards, driving innovation, and ensuring successful delivery in high-pressure, ambiguous environments.</li><li>Develop and contribute to firm-wide knowledge assets and market-facing thought leadership, including advanced playbooks, training programs, and regional best practices.</li><li>Monitor global and regional regulatory developments, proactively advising clients and internal leadership on strategic implications for deal structuring and compliance.</li><li>Drive business development and growth, leading solution design for RFPs, shaping statements of work, and building a robust pipeline through regional and global collaboration.</li><li>Advise on outbound transactions, guiding tax-efficient structuring for investments and expansions into foreign jurisdictions, while managing risk and compliance at scale.</li></ul> <p><b>What You’ll Bring</b></p><br> <ul><li>Demonstrated experience in tax advisory, compliance, and international tax matters, ideally with exposure to Pillar Two regulations.</li><li>Education: Bachelor’s degree in accounting, Finance, Economics, or related field; advanced degree preferred.</li><li>Designations &amp; Certifications: Professional qualifications such as CPA, ACCA, CA, or equivalent.</li><li>Technical Skills: strong knowledge of international tax principles, cross-border transaction structuring, and M&amp;A tax considerations and well as proficiency in tax due diligence, deal modeling, and integration planning.</li></ul> <p><b>Soft Skills:</b></p><br> <ul><li><ul><li>Leadership and team management capabilities.</li><li>Excellent communication and stakeholder engagement skills.</li><li>Problem-solving and strategic thinking under tight deadlines.</li></ul></li><li>Language Skills: Fluency in English; Arabic is an advantage.</li><li>Travel Requirements: Your flexibility to travel. This means we may require you to work away from your base office location on a regular basis and frequent overnight stays may be required. Where possible, we will take your preferences into account and strike a balance between meeting your career development/personal needs and those of the business and our clients.   </li></ul> <p><b>How You’ll Make a Difference</b></p><br> <p>At PwC Midde East, we expect all our people to embody the skills and&nbsp;behaviours&nbsp;of&nbsp;The PwC Professional&nbsp;framework, helping us deliver on our strategy while growing and developing as leaders at every level.</p><br> <p><b>Why You’ll Love Working at PwC</b></p><br> <p>At PwC Middle East,&nbsp;you’ll&nbsp;find more than just a job -&nbsp;you’ll&nbsp;build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth.&nbsp;You’ll&nbsp;have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity.&nbsp;Are you ready to make a difference by applying your unique perspective and talents?&nbsp;You can grow exponentially here.&nbsp;Discover more about&nbsp;Life at PwC Middle East. </p><br> <p>For further information, and to apply, please visit our website via the “Apply” button below.</p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>The Role&nbsp;</strong></p><br><br><p>The Head of Construction and Commissioning is responsible for the operation of the Construction and Commissioning Function within an assigned business grouping or operating unit.&nbsp;</p><br><p><br><strong>Our Clients and Projects</strong></p><br><p><strong>Designing the future. Transforming the world.&nbsp;</strong></p><br><p>Wood's Oil, Gas &amp; New Energies business is built on a strong legacy of delivering large and complex projects for national and international energy companies across the globe.&nbsp;We have experienced teams, a proven delivery model and a strong reputation.</p><br><p>We are the market-leading provider of integrated and innovative solutions that challenge the status-quo in the oil and gas upstream and midstream, onshore and offshore, gas to liquids and decarbonization and electrification markets. We pride ourselves in steady and predictable delivery, setting our sights on an exciting growth trajectory.&nbsp;</p><br><p>Energy security, transition and supply have never been more important. You, our enabling teams, are at the very forefront of transformative projects that are providing sustainable power to generations to come. We are the ones to bring low-carbon concepts to reality.</p><br><p><strong>What we can offer</strong></p><br><ul> <li><strong>Meaningful and interesting projects:</strong>&nbsp;Delivered to high profile clients across the Energy Sector</li> <li><strong>Commitment to Diversity and Inclusion:&nbsp;</strong>We are an organization actively committed to diversity and inclusion across our business&nbsp;</li> <li><strong>Competitive remuneration package:</strong>&nbsp;With regular reviews to ensure we are rewarding at the right level in line with the market&nbsp;</li> <li><strong>Medical Insurance:</strong> Ensures inpatient, and outpatient medical care is available should you require treatment</li> <li><strong>Group Life and Personal Accident Insurance</strong>: The company provides Life Assurance cover&nbsp;</li> <li><strong>End of Service Gratuity:&nbsp;</strong>In line with UAE Labor Law, all employees are eligible for an End of Service benefit</li> <li><strong>The Employee Share Plan</strong>: Gives you the opportunity to purchase Wood shares and receive a match from the company</li> <li><strong>Long Service Award:&nbsp;</strong>Wood values the commitment and loyalty of our people. Celebrating Long Service provides an opportunity for the business to demonstrate their appreciation of the hard work, dedication and many years’ services of our employees at 5 - year service milestones</li> <li><strong>Commitment to continued professional development:</strong>&nbsp;Development plans that are tailored to your individual needs and interests&nbsp;</li> <li><strong>Global connections</strong>: Join experts around the world who are at the leading edge of our industry, shaping the standards of our profession&nbsp;</li> <li><strong>Energy Transition Academy:&nbsp;</strong>Join a community of experts sharing your knowledge and gaining more exposure to a variety of existing and emerging energy systems - delivered by experts in their field</li></ul><p><strong>The key objectives for this role are:</strong></p><br><ul> <li>Drives and assures delivery excellence in construction and commissioing activity across assigned business grouping. Accountable for functional management and development of construcion and commissioning resources and governance of construction and commissioning practices and procedures</li> <li>Has functional oversight of the performance of all construction and commissioning activity in their assigned business grouping</li> <li>The Head of Construction and Commissioning leads by example, consistently displaying and enforcing the Company’s values and behaviours, role modelling commitment to the highest standards of safe and ethical behaviour and creating an inclusive work environment., to ensure safe and reliable operations, on-time&nbsp;<br> delivery of executed work, and client satisfaction</li></ul><br> Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy &amp; Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br> <b>Diversity Statement&nbsp;</b><br> We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.<br><br>Responsibilities:<br><p><strong>1. Construction &amp; Commissioning Delivery &amp; Performance</strong></p><br><p><strong>Health, Safety, Security, Environment &amp; Assurance (HSSEA)</strong></p><br><ul> <li>Drive a strong HSSEA culture and performance, with particular emphasis on:&nbsp; <ul> <li>Site-based projects.&nbsp;</li> <li>HSSE input during design to minimize site risks.&nbsp;</li> </ul></li> <li>Ensure the safe and secure delivery of projects while protecting contract margins.&nbsp;</li></ul><p><strong>Project Delivery</strong></p><br><ul> <li>Ensure Construction Management effectively manages project scopes in accordance with:&nbsp; <ul> <li>Company policies and procedures.&nbsp;</li> <li>Client contractual requirements.&nbsp;</li> </ul></li> <li>Ensure Project Management and Project Controls effectively manage construction and commissioning scopes.&nbsp;</li> <li>Ensure project risk management processes are consistently applied.&nbsp;</li> <li>Ensure construction and commissioning proposals and projects are adequately resourced with qualified personnel.&nbsp;</li> <li>Manage departmental overhead budgets and optimize resource utilization to minimize non-productive time.&nbsp;</li> <li>Act as Project Sponsor for allocated projects, where required.&nbsp;</li> <li>Lead construction and field commissioning involvement during both:&nbsp; <ul> <li>Home office engineering.&nbsp;</li> <li>Field execution and operations.&nbsp;</li> </ul></li></ul><p><strong>2. Strategy &amp; Business Development</strong></p><br><p><strong>Business Growth</strong></p><br><ul> <li>Support business development activities to identify and secure new opportunities.&nbsp;</li> <li>Identify opportunities to improve project margins.&nbsp;</li> <li>Promote and strengthen the use of HVEC operations in project execution.&nbsp;</li></ul><p><strong>Proposal &amp; Bid Support</strong></p><br><ul> <li>Provide construction and commissioning input into proposals.&nbsp;</li> <li>Demonstrate organizational capability and identify appropriate engineering and construction resources.&nbsp;</li> <li>Provide technical support during bid preparation and bid reviews.&nbsp;</li> <li>Identify and coordinate Subject Matter Experts (SMEs) where required.&nbsp;</li></ul><p><strong>Systems Development</strong></p><br><ul> <li>Lead the development of the Construction Management System.&nbsp;</li> <li>Collaborate with specialist software suppliers and discipline heads to improve construction management processes.&nbsp;</li></ul><p><strong>3. People Management &amp; Capability Development</strong></p><br><p><strong>Leadership</strong></p><br><ul> <li>Provide line management for direct reports.&nbsp;</li> <li>Oversee all construction engineering and management personnel (typically 50–200 staff depending on workload).&nbsp;</li> <li>Manage: &nbsp; <ul> <li>Performance reviews&nbsp;</li> <li>Salary reviews&nbsp;</li> <li>Career progression&nbsp;</li> <li>Training and development&nbsp;</li> </ul></li></ul><p><strong>Strategic Workforce Planning</strong></p><br><ul> <li>Set the vision and strategic direction for the Construction &amp; Commissioning function.&nbsp;</li> <li>Communicate strategic objectives aligned with the organization's:&nbsp; <ul> <li>Mission &nbsp;</li> <li>Vision &nbsp;</li> <li>Values &nbsp;</li> </ul></li> <li>Motivate teams to achieve business objectives.&nbsp;</li></ul><p><strong>Resource Planning</strong></p><br><ul> <li>Determine future resource and capability requirements.&nbsp;</li> <li>Support recruitment and selection of senior and key personnel.&nbsp;</li> <li>Identify competency gaps and implement upskilling initiatives.&nbsp;</li></ul><p><strong>Talent &amp; Competency Development</strong></p><br><ul> <li>Oversee formal career development frameworks.&nbsp;</li> <li>Ensure effective workforce planning using organizational resource histograms.&nbsp;</li> <li>Ensure competence assurance across the Construction &amp; Commissioning function. &nbsp;</li> <li>Develop personnel to progress into more senior roles.&nbsp;</li></ul><p><strong>Performance Management</strong></p><br><ul> <li>Set performance objectives for direct reports and wider team members.&nbsp;</li> <li>Monitor and report team performance.&nbsp;</li> <li>Implement corrective actions where necessary to achieve business objectives.&nbsp;</li></ul><p><strong>Diversity &amp; Inclusion</strong></p><br><ul> <li>Create an inclusive working environment.&nbsp;</li> <li>Ensure recruitment, selection and development processes remain fair and free from bias.&nbsp;</li></ul><p><strong>Resource Allocation</strong></p><br><ul> <li>Lead allocation of construction and field commissioning personnel to projects.&nbsp;</li> <li>Support resource planning across the wider organization.&nbsp;</li></ul><p><strong>4. Governance, Policies &amp; Procedures</strong></p><br><ul> <li>Develop local Construction &amp; Commissioning procedures aligned with Wood policies and standards.&nbsp;</li> <li>Maintain familiarity with current technical applications used within Wood.&nbsp;</li> <li>Optimize the use of construction and field commissioning technologies.&nbsp;</li> <li>Participate in project and proposal management reviews.&nbsp;</li></ul><p><strong>5. Working Relationships</strong></p><br><p><strong>Internal Stakeholders</strong></p><br><p>Regular interaction with:</p><br><ul> <li>Project Management teams&nbsp;</li> <li>Project Controls&nbsp;</li> <li>Site personnel&nbsp;</li> <li>Engineering disciplines&nbsp;</li> <li>Heads of Discipline (local and global offices)&nbsp;</li> <li>Business Development teams&nbsp;</li> <li>Proposal teams&nbsp;</li> <li>Operational leadership&nbsp;</li> <li>Functional leadership&nbsp;</li> <li>Technical networks and Communities of Practice&nbsp;</li></ul><p><strong>Key Responsibilities</strong></p><br><ul> <li>Support project execution excellence.&nbsp;</li> <li>Secure new business opportunities.&nbsp;</li> <li>Receive strategic and operational direction from leadership.&nbsp;</li> <li>Promote company-wide best practices.&nbsp;</li></ul><p><strong>External Stakeholders</strong></p><br><p>Regular interaction with:</p><br><ul> <li>Current and prospective clients&nbsp;</li> <li>Customers &nbsp;</li> <li>Vendors &nbsp;</li> <li>Subcontractors &nbsp;</li> <li>Construction management software suppliers&nbsp;</li> <li>Industry bodies&nbsp;</li> <li>Professional institutions&nbsp;</li> <li>Auditors &nbsp;</li> <li>Quality certification bodies&nbsp;</li></ul><p><strong>Key Responsibilities</strong></p><br><ul> <li>Influence development of construction management software.&nbsp;</li> <li>Adopt industry best practices.&nbsp;</li> <li>Support quality assurance and compliance for construction and commissioning processes.&nbsp;</li></ul><p><strong>6. Key Leadership Responsibilities (Summary)</strong></p><br><p>The role is accountable for:</p><br><ul> <li>Driving HSSEA excellence.&nbsp;</li> <li>Delivering safe and profitable construction and commissioning projects.&nbsp;</li> <li>Leading business development support and proposal activities.&nbsp;</li> <li>Developing construction management systems and processes.&nbsp;</li> <li>Managing large multidisciplinary construction teams.&nbsp;</li> <li>Workforce planning and capability development.&nbsp;</li> <li>Performance management and competency assurance.&nbsp;</li> <li>Budget and resource optimization.&nbsp;</li> <li>Governance, compliance and continuous improvement.&nbsp;</li> <li>Building strong internal and external stakeholder relationships.&nbsp;</li> <li>Supporting strategic growth and operational excellence.&nbsp;</li></ul><br>Qualifications:<br><p><strong>1. Qualifications</strong></p><br><p>The successful candidate should possess:</p><br><ul> <li>Minimum <strong>ISCED Level 6 (Bachelor's Degree)</strong> in:&nbsp; <ul> <li>Engineering &nbsp;</li> <li>Science &nbsp;</li> <li>Or equivalent expertise gained through extensive industry experience.&nbsp;</li> </ul></li> <li><strong>Chartered Membership</strong> of a relevant professional institute/association <strong>or</strong>&nbsp;</li> <li>Licensed Professional Engineer (PE) status or equivalent professional accreditation.&nbsp;</li></ul><p><strong>2. Knowledge, Skills &amp; Experience</strong></p><br><p>The role requires significant experience and expertise in the following areas:</p><br><p><strong>Technical &amp; Industry Experience</strong></p><br><ul> <li>Extensive knowledge and practical experience in the construction and commissioning of complex projects.&nbsp;</li> <li>Significant field-based construction experience within the relevant industry sector.&nbsp;</li> <li>Strong understanding of:&nbsp; <ul> <li>Engineering &nbsp;</li> <li>Procurement &nbsp;</li> <li>Construction &nbsp;</li> <li>Commissioning (EPCC) processes and tools.&nbsp;</li> </ul></li></ul><p><strong>Project Delivery</strong></p><br><ul> <li>Proven track record of successful project delivery.&nbsp;</li> <li>Strong strategic thinking and execution capabilities.&nbsp;</li> <li>Demonstrated experience delivering projects safely and efficiently.&nbsp;</li> <li>Comprehensive understanding of client business drivers and commercial objectives.&nbsp;</li></ul><p><strong>Leadership &amp; Communication</strong></p><br><ul> <li>Proven leadership in promoting and delivering safe work practices.&nbsp;</li> <li>Excellent written and verbal communication skills.&nbsp;</li> <li>Strong presentation and stakeholder engagement abilities.&nbsp;</li></ul><p><strong>3. Personal Attributes</strong></p><br><p>The ideal candidate will demonstrate:</p><br><p><strong>Leadership</strong></p><br><ul> <li>Ability to influence stakeholders and achieve results.&nbsp;</li> <li>Strong leadership presence with a proactive approach to decision-making.&nbsp;</li></ul><p><strong>Problem Solving</strong></p><br><ul> <li>Excellent analytical and problem-solving skills.&nbsp;</li> <li>Ability to make sound decisions in complex project environments.&nbsp;</li></ul><p><strong>Collaboration</strong></p><br><ul> <li>Ability to work effectively within diverse, multicultural teams.&nbsp;</li> <li>Strong interpersonal skills with the ability to build trust across:&nbsp; <ul> <li>Senior leadership&nbsp;</li> <li>Peers &nbsp;</li> <li>Cross-functional teams&nbsp;</li> </ul></li></ul><p><strong>Values &amp; Behaviour</strong></p><br><ul> <li>Acts as a role model for Wood's values and behaviours.&nbsp;</li> <li>Demonstrates professionalism, integrity, and a commitment to continuous improvement.</li></ul> </div>

<p>Position Title: Jr. Planner Employment Type: Full Time Salary AED: up to 6,000 inclusive depending on experience and qualifications Job Location: Dubai, UAE About the Client: A Dubai-based enterprise, with a continuously growing portfolio of various industries including luxury fashion, couture accessories, and lifestyle brands. Job Description: ? Manage seasonal buying files, shipment/PO tracking, and ensure accurate inventory and delivery updates in the ERP system. ? Support sales forecasting and OTB (Open-To-Buy) planning by analyzing brand/category sales history, stock levels, and inventory requirements. ? Monitor inventory performance, including stock levels, sell-through rates, slow-moving items, and recommend actions for stock optimization. ? Prepare reports and analysis on sales, inventory, pricing, and category performance to identify business opportunities and support decision-making.</p><p>Qualifications: ? Bachelor’s degree in Business Administration, Supply Chain, Fashion Merchandising, Commerce, Retail Management, Marketing, or a related field. ? 2–3 years of experience in demand planning or supply chain, preferably within the fashion or retail industry. ? Hands-on experience in OTB (Open-To-Buy) planning, inventory management, allocation, replenishment, and sales forecasting. ? Proficiency in ERP systems such as SAP or Oracle, with strong analytical and reporting skills. How to Apply: Send your CV in word format to: JOBSRETAIL2020 AT GMAIL DOT COM and use “Jr. Planner” as email subject</p>

Arcera is a global life sciences company headquartered in Abu Dhabi, United Arab Emirates. Our purpose is to enable longer and healthier lives while creating sustainable growth. We develop, manufacture, and commercialize a broad range of high-quality innovative and proven medicines in key international markets.<br>With a large footprint reaching patients in over 120 markets, and manufacturing and packaging facilities in eight countries, we offer more than 2,000 medicines across various therapeutic areas worldwide. The companies Acino, Amoun, Birgi Mefar Group, and M8 are all part of Arcera Life Sciences.<br>The Indirect Procurement Manager is responsible for developing and executing sourcing strategies, managing supplier relationships, and leading procurement initiatives across indirect spend categories to deliver sustainable business value. The role partners closely with internal stakeholders to optimize costs, drive process improvements, ensure compliance, and support organizational objectives. Through effective negotiation, contract management, and data-driven decision-making, the position contributes to operational excellence, risk mitigation, and continuous improvement across global procurement activities. The role also supports cross-functional projects and promotes collaboration with suppliers and business partners to achieve long-term strategic goals.<br>Key Responsibilities: Lead and manage global indirect procurement projects, driving value creation, cost optimization, and savings initiatives across multiple categories and regions. Execute and oversee end-to-end indirect procurement processes, ensuring efficient operational and administrative procurement activities in alignment with company policies and objectives. Develop, analyze, and maintain procurement metrics, dashboards, and management reports to support data-driven decision-making and performance monitoring. Collaborate effectively with regional and global teams, providing procurement expertise and support to meet business requirements and strategic objectives. Act as a trusted business partner to internal stakeholders, offering procurement consultation, market insights, and strategic sourcing guidance. Drive continuous improvement of indirect procurement processes, systems, and governance frameworks to enhance efficiency, compliance, and value delivery. Build, develop, and maintain strong supplier relationships, fostering strategic partnerships that support business continuity, innovation, and operational excellence. Lead supplier negotiations, contract development, and contract management activities in English to achieve favorable commercial and contractual outcomes. Support finance-related initiatives, including savings validation, benefits realization, budgeting support, and procurement performance tracking. Independently manage assigned procurement projects and initiatives, ensuring timely execution, stakeholder alignment, and achievement of desired outcomes. Monitor, measure, and report procurement performance against key performance indicators (KPIs), identifying opportunities for further value creation and risk mitigation. Facilitate and coordinate cross-functional knowledge-sharing workshops and learning events to strengthen organizational capabilities and best practice adoption. Identify, assess, and mitigate supplier, commercial, and operational risks while ensuring compliance with corporate policies, regulatory requirements, and procurement governance standards.<br>Key Competencies: Strategic Sourcing & Category Management Commercial and Financial Acumen Advanced Negotiation and Contract Management Stakeholder Management and Business Partnering Supplier Relationship Management Project and Change Management Analytical Thinking and Data-Driven Decision Making Process Optimization and Continuous Improvement Risk Management and Regulatory Compliance Cross-Functional Collaboration and Communication Leadership, Influence, and Results Orientation Strategic Thinking and Problem Solving<br>Qualifications & Experience: Minimum of 5 years of progressive experience in Procurement Management, preferably within a multinational and matrix organization. Bachelor's degree in Business Administration, Finance, Supply Chain Management, or a related field; advanced qualifications or professional procurement certifications are considered an advantage. Proven experience working in a global and multicultural business environment, with the ability to effectively collaborate across regions and functions. Strong understanding of global procurement processes, strategic sourcing methodologies, supplier management, and procurement best practices. Demonstrated success in leading complex supplier negotiations and contract management activities, with excellent written and verbal communication skills in English. Results-driven professional with a proactive mindset, strong sense of ownership, and a proven track record of delivering business value and achieving procurement objectives. Excellent analytical and problem-solving skills, with the ability to interpret complex data and translate insights into actionable recommendations. Proficiency in leading procurement systems and digital tools, including Coupa (preferred), as well as advanced knowledge of Microsoft Office applications, particularly Excel and Power Point. Strong stakeholder management and influencing skills, with the ability to establish effective working relationships and collaborate successfully with internal customers, suppliers, and cross-functional teams at all organizational levels. Ability to manage multiple priorities simultaneously while maintaining high standards of quality, accuracy, and compliance.<br>In connection with your application, Arcera will collect, process and store personal data about you. Our Privacy Notice for Prospective Employees, provides an overview of the personal data that Arcera processes during the application process. Note: This Privacy Notice may be updated by Arcera, we therefore invite you to consult the latest versions via the above links.<br>We look forward to receiving your application and exploring how your skills and experience can contribute to Arcera’s mission.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>The Strategic Growth Manager plays a key role in driving sustainable business growth across strategic client accounts by supporting key account planning, opportunity development, and work-winning activities. Working closely with Senior Directors and account leaders, the role focuses on identifying growth opportunities, developing account strategies, coordinating business development initiatives, and leading the pursuit of new work.</span></p><br><p><span>The role acts as a strategic partner to account leadership, combining market intelligence, growth planning, and AI-enabled insights to support strategic decision-making, strengthen client relationships, identify new growth opportunities, enhance pursuit effectiveness, expand service offerings, and drive sustainable growth across key accounts.</span></p><br><br>Responsibilities:<br><p><br><span><strong>Account Strategy &amp; Growth Planning</strong></span></p><br><ul><li><p><span>Support the development and implementation of strategic account plans aligned with business objectives and client priorities.</span></p><br></li><li><p><span>Collaborate with Senior Directors and account teams to identify opportunities for account growth and market expansion.</span></p><br></li><li><p><span>Maintain account intelligence, including client priorities, stakeholder mapping, competitor activity, and market trends.</span></p><br></li><li><p><span>Monitor account performance and contribute to the development of growth initiatives and action plans.</span></p><br></li></ul><p><span><strong>Business Development &amp; Opportunity Management</strong></span></p><br><ul><li><p><span>Identify, qualify, and develop opportunities within existing and target client accounts.</span></p><br></li><li><p><span>Manage and maintain opportunity pipelines, ensuring visibility of future revenue opportunities.</span></p><br></li><li><p><span>Facilitate opportunity reviews and go/no-go decision processes.</span></p><br></li><li><p><span>Coordinate internal resources to progress opportunities through the business development lifecycle.</span></p><br></li></ul><p><span><strong>Work Winning &amp; Pursuit Leadership</strong></span></p><br><ul><li><p><span>Lead and coordinate strategic pursuits, bids, proposals, and tender submissions.</span></p><br></li><li><p><span>Develop win themes, value propositions, and pursuit strategies that align with client needs and business priorities.</span></p><br></li><li><p><span>Work closely with technical, operational, and commercial teams to produce high-quality, competitive submissions.</span></p><br></li><li><p><span>Capture lessons learned and drive continuous improvement in pursuit and bidding processes.</span></p><br></li></ul><p><span><strong>Client Engagement Support</strong></span></p><br><ul><li><p><span>Support Senior Directors in the planning and execution of client engagement activities.</span></p><br></li><li><p><span>Prepare account reviews, growth presentations, client briefings, and strategic planning workshops.</span></p><br></li><li><p><span>Assist in strengthening relationships with key stakeholders through coordinated engagement and value-driven interactions.</span></p><br></li><li><p><span>Ensure client feedback and market insights are captured and incorporated into account strategies.</span></p><br></li></ul><p><span><strong>Client &amp; Market Insight</strong></span></p><br><ul><li><p><span>Monitor market trends, client priorities, and industry developments to support account and growth planning.</span></p><br></li><li><p><span>Gather and analyse client and market intelligence to identify emerging opportunities.</span></p><br></li><li><p><span>Support account leadership with strategic insights and recommendations that inform business planning and client engagement.</span></p><br></li></ul><p><span><strong>Innovation &amp; AI Enablement</strong></span></p><br><ul><li><p><span>Promote the use of AI-enabled tools and digital solutions to enhance business development, account planning, and pursuit management.</span></p><br></li><li><p><span>Identify opportunities to improve efficiency, knowledge sharing, and decision-making through technology and innovation.</span></p><br></li><li><p><span>Support the adoption of best practices and continuous improvement initiatives across growth and work-winning activities</span></p><br></li></ul><br>Qualifications:<br><p><span><strong>Key Competencies</strong></span></p><br><ul><li><span>Strategic thinking..</span></li><li><span>Business development and opportunity management.</span></li><li><span>Bid and pursuit leadership.</span></li><li><span>Account planning and growth strategy.</span></li><li><span>Stakeholder engagement and relationship management.</span></li><li><span>Market analysis and competitive intelligence.</span></li><li><span>Influencing and collaboration across multidisciplinary teams.</span></li><li><span>AI and technology adoption. </span></li><li><span>Strong communication, presentation, and facilitation skills.</span></li></ul><p><span><strong>Success Measures</strong></span></p><br><ul><li><span>Growth in opportunity pipeline and conversion rates.</span></li><li><span>Revenue growth across strategic accounts.</span></li><li><span>Quality and execution of account growth plans.</span></li><li><span>Identification and development of new opportunities.</span></li><li><span>Contribution to client retention and account expansion.</span></li><li><span>Effective collaboration with account leadership and delivery teams.</span></li></ul><p><span>What if you could do the kind of work the world needs?</span><br><span>At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.</span></p><br> </div>

???? We’re Hiring: Resilience & Business Strategy Consultant???? Employment Type: Full-Time???? Level: Mid-Level to Senior We are seeking a strategic, analytical, and forward-thinking Resilience & Business Strategy Consultant to help organizations strengthen business resilience, manage strategic risks, and develop sustainable growth strategies. This role will work closely with senior leadership, management teams, and key stakeholders to identify vulnerabilities, improve organizational capabilities, and build strategies that enable businesses to adapt, grow, and perform effectively in changing environments.???? Key Responsibilities• Develop and implement business resilience and strategic growth strategies aligned with organizational objectives.• Assess business models, operational capabilities, organizational structures, and strategic risks.• Identify potential business disruptions, vulnerabilities, dependencies, and emerging risks.• Develop resilience frameworks, strategic roadmaps, contingency plans, and business improvement initiatives.• Conduct market, competitor, industry, and organizational performance analysis.• Identify opportunities for revenue growth, market expansion, operational efficiency, and long-term value creation.• Support business continuity, crisis preparedness, operational resilience, and risk mitigation initiatives.• Work with senior leadership to define strategic priorities, resilience objectives, and measurable business outcomes.• Develop and monitor KPIs, risk indicators, resilience metrics, and strategic performance measures.• Evaluate business processes and identify opportunities for optimization, automation, cost reduction, and improved operational efficiency.• Support organizational transformation, change management, restructuring, and strategic improvement initiatives.• Conduct scenario planning, risk assessments, and business impact analysis to support executive decision-making.• Develop business cases, strategic reports, executive presentations, and actionable recommendations.• Facilitate strategic planning sessions, resilience workshops, risk reviews, and executive discussions.• Collaborate with Finance, Operations, IT, HR, Risk, Compliance, and other departments on resilience and growth initiatives.• Monitor market developments, regulatory changes, technology trends, and competitive threats that may impact business resilience.• Track implementation of strategic initiatives and recommend corrective actions and continuous improvements.✅ Requirements• Proven experience in business strategy, resilience consulting, management consulting, risk management, business continuity, or a related field.• Strong understanding of business resilience, strategic planning, risk management, organizational performance, and business growth.• Experience working with senior executives, management teams, or corporate clients.• Strong analytical, strategic-thinking, and problem-solving abilities.• Ability to assess complex business challenges and develop practical, scalable solutions.• Strong understanding of business continuity, operational resilience, risk mitigation, and organizational transformation.• Excellent communication, presentation, facilitation, and stakeholder management skills.• Experience with business impact analysis, scenario planning, crisis management, or transformation programs is preferred.• Knowledge of digital transformation, technology risk, process improvement, or enterprise systems is an advantage.• Strong proficiency in Microsoft Excel and Power Point; experience with BI, GRC, ERP, or risk management tools is preferred.• Strong project management and organizational skills with the ability to manage multiple strategic initiatives.• Ability to influence senior stakeholders and communicate complex risks and strategies clearly.• Bachelor’s degree in Business Administration, Management, Finance, Risk Management, Economics, Strategy, or a related field is preferred.• Professional certifications such as PMP, PRINCE2, CBCI, MBCI, ISO 22301, CRISC, or related risk and resilience certifications are an advantage.• MBA or advanced qualification in Business Strategy, Risk, Resilience, or Management is an advantage.???? What We Offer• Opportunity to help organizations build resilient, adaptable, and sustainable business models.• Exposure to business strategy, risk management, operational resilience, business continuity, transformation, and growth initiatives.• Opportunity to work directly with senior executives, business leaders, and cross-functional teams.• Career progression into Senior Resilience Consultant, Business Strategy Manager, Risk & Resilience Director, Business Transformation Director, Chief Resilience Officer, Chief Risk Officer (CRO), or Chief Strategy Officer (CSO) roles.• A strategic, collaborative, and forward-thinking work environment.• Executive mentorship, professional training, and development opportunities.• Competitive compensation, performance incentives, and comprehensive benefits package.