وظائف مدير البرامج في الإمارات

Position<br><br>The Department Manager works close to the Store Manager to support the Store's organization and contributes to run properly its own department activities, meeting KPIs and striving to achieve assigned goals. He/she is responsible for merchandising, stock availability, sales, profitability, customer journey, team and general day-by-day management.<br><br>Job Responsibilities<br><br>Category Sales Management and Business Development<br><br>Lead and develop the business of the Department, by cultivating a comprehensive and strategic understanding of it and relating to all relevant stakeholders Monitor and achieve category department performance with relevant KPIs. Analyse the category business, propose and implement action plans to improve results. Set category performance target for the team and individual with the Store Manager. Be sensitive to competitors' trading activities and give feedback to Store Manager.<br><br>Client Management<br><br>Leverage all clienteling tools to achieve Department and Store business goals. Demonstrate as a sales leadership by delivering excellent customer service and implementing clienteling activities. Manage customer service quality, to meet customer expectations by offering excellent customer service standards. Improve Mystery Shopper Results with action plans. Implement appropriate CRM tools and develop loyal customer of product category. Act as brand category ambassador to educate VIP and new Clients. Participate into ad-hoc Clientele projects.<br><br>Operations and Visual Merchandising<br><br>Ensure that merchandize is properly managed, displayed, stored and maintained by team. Maintain inventory accuracy and shrink rates within company standards. Report to Stock Planning and Merchandising team when there is out of stock on best sellers. Maintain the Visual Merchandising consistent with Company standards. Align periodically visual merchandising and sales performance. Make the best out of the display and proximity storage<br><br>Team Management and Development<br><br>Discuss individual performance every month and coach team members Motivate the team so that they perform at their highest level to meet their individual and store objectives Organize the team in an efficient manner according to business needs and delegate responsibility Translate strategic and business goals into concrete and individual actions and objectives Conduct category training to the team Execute the in-store training routine set by the Store Manager<br><br>Profile<br><br>5 years' experience in a supervisor role in Fashion/Luxury Sales with exposure to the relevant category Bachelor's Degree or equivalent is preferred English fluent Manages his/ her image standards on a high level Strong selling and communication skills are necessary Excellent relationships skills, self-reliant, approachable and patient Confidence, organizational skills, professionalism Client focus with great business acumen Administration and financial skills Computer skills and Retail management system knowledge Goal oriented approach, multitasking Strong knowledge and/or interest for fashion/luxury industry.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Overview</b><br><p>Microsoft Cloud Operations + Innovation (CO+I) is the team that plans, builds and operates the datacenter infrastructure that powers Microsoft’s global cloud services. CO+I delivers the secure, resilient and scalable infrastructure that enables customers, partners and businesses around the world to rely on Microsoft’s cloud platforms every day.</p><br><p>Within CO+I, Integrated Lease Delivery (ILD) leads the delivery of leased datacenter capacity. ILD brings together programme management, engineering, construction management, commissioning, safety, commercial governance, project controls and operational readiness to deliver capacity safely, predictably and at scale.</p><br><p>The Lease Delivery Program Manager (LDPM) is Microsoft’s accountable programme leader for leased datacenter delivery. This role leads complex, multi-disciplinary data centre construction and fit out programmes from lease execution through Ready for Service, Ready for Network Install, fit-out completion and turnover to Operations.</p><br><p>The LDPM creates one integrated delivery view across lease providers, Microsoft stakeholders and delivery partners, ensuring clear priorities, disciplined governance, proactive risk management and aligned decision-making.</p><br><br><br><b>Responsibilities</b><br><p><strong>Key Responsibilities</strong></p><br><ul><li>Lead leased datacenter delivery programmes across multiple projects, tranches or sites.</li><li>Integrate construction, engineering, technical infrastructure, commissioning, safety, commercial, project controls and operational readiness workstreams into one coordinated programme plan.</li><li>Own programme-level governance, reporting, escalation, risk and dependency management.</li><li>Act as Microsoft’s senior delivery interface with lease providers, contractors, consultants and internal stakeholders, including Engineering, End to End, Commissioning, Safety, Operations, Commercial, Legal, Procurement, Security and Network teams.</li><li>Responsibility for the on time deliver of Microsoft milestones including: Ready for Service, Ready for Network Install, commissioning, fit-out completion and turnover milestones.</li><li>Support commercial and contractual governance, including change control, delivery decisions and issue resolution.</li><li>Promote a strong safety culture and ensure safe delivery remains central to programme decision-making.</li><li>Manage a team of eternal owner representatives.</li><li>Responsible for ensuring regional goals of delivering capacity are aligned to business OKRs.</li><li>Identify and track metrics to help with improvement in delivery of milestones, Cost and other OKRs.</li><li>Act as Construction and Fitout SMEs during lease site selection.</li></ul><br><b>Qualifications</b><br><ul><li><p>Required Qualifications</p><br><ul><li><p>Bachelor’s degree in civil engineering, Mechanical Engineering, Electrical Engineering, Construction Management or an equivalent engineering science OR 7+ years of related construction management experience in lieu of a degree.&nbsp;</p><br></li></ul><br><ul><li><p>5+ years of recent experience in construction management of large, complex projects involving large-scale mechanical, electrical OR plumbing (MEP) plants.&nbsp;</p><br></li></ul><br><ul><li><p>Self-starter with&nbsp;demonstrated&nbsp;ability to manage multiple priorities, projects, and deadlines simultaneously&nbsp;</p><br></li></ul><br><ul><li><p>Ability to independently manage deadlines and support staff&nbsp;</p><br></li></ul><br><br><ul><li><p>Ability to influence cross-discipline teams&nbsp;</p><br></li></ul><br><ul><li><p>Construction Health &amp; Safety Knowledge.&nbsp;</p><br></li></ul><p>Preferred Qualifications:&nbsp;</p><br><br><ul><li><p>Experience in datacenter, cloud infrastructure, telecoms, energy,&nbsp;construction&nbsp;or mission-critical environments.&nbsp;</p><br></li></ul><br><ul><li><p>Experience with lease providers, developers, landlords, consultants,&nbsp;contractors&nbsp;or outsourced delivery models.&nbsp;</p><br></li></ul><br><ul><li><p>Understanding of&nbsp;commissioning, operational readiness, handover, project controls, change control and commercial governance.&nbsp;</p><br></li></ul><br><ul><li><p>Ability to&nbsp;operate&nbsp;with ambiguity, create structure, build&nbsp;trust&nbsp;and&nbsp;maintain&nbsp;delivery momentum across complex stakeholder environments.&nbsp;</p><br></li></ul><br><br><br></li></ul><br><br><p><strong>Background Check Requirements:&nbsp;</strong></p><br><p>Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:&nbsp;</p><br><ul><li>Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.</li></ul><p>#COICareers | #EPCCareers | #DCDCareers</p><br> <br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><br><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <b><u>requesting accommodations.</u></b></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Responsible for the operations of the Reception, Concierge, PABX, Business Center ensuring the highest standards of service in accordance with the operating procedures and Kempinski standards.&nbsp;<br><br><ul><li>Involvement in budget preparations and responsible for profit &amp; loss</li><li>Maximise hotel revenue by controlling room inventory, group blocking, packages, up- selling, adhering to late charge and double occupancy policies to maximize REVPAR.</li><li>Prepare the annual budget and manning guide and manage the Front Office Department within budgetary guidelines.</li><li>Control the duty roster for sub departments guaranteeing quality as well as considering the highest personnel cost efficiency.</li><li>Oversee all labour cost controls within budget limits and occupancy variances to maximize productivity.</li><li>Conduct interviews with future employees.</li><li>Identify training needs, develop and manage performance.</li><li>Approve training plan of all Front Office sub-departments and follow-up to ensure compliance and efficiency of training activities.</li><li>Manage all operational tasks as well as their respective delegation and follow-up.</li><li>Carry out disciplinary actions in line with company procedures.</li><li>Re-evaluate work flows to improve and optimise organisation.</li><li>Implement and evaluate procedures and policies.</li><li>Ensure clear communication within departments.</li><li>Verify that all information requested by the local police authorities are adhered to and prepared accurately.</li><li>Organise regular departmental meetings.</li><li>Detailed hotel product knowledge, up-to-date with VIP arrivals &amp; events within the hotel and the destination.</li><li>Conduct daily walk throughs to ensure quality standards.</li><li>Maintain high visibility with guests and employees, handle customers’ complaints and take corrective action.</li><li>Set short term and long term measurable objectives to continually improve service levels.</li><li>Responsible for maintaining 85% scoring for LQA inspections.</li><li>Greet VIP guests and escort them to their room. Farewell of VIP guests upon departure.</li><li>Manager on Duty weekdays and weekends.</li><li>Rooms Division responsibility in their absence.</li><li>Pre-Opening tasks and responsibilities where applicable.</li></ul>&nbsp;<br>Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.<br> </div>

<p>A leadership opportunity is available for a Facility Manager to oversee the smooth, safe, and efficient operation of facilities and building services. The role involves coordinating maintenance, service providers, site operations, and facility support activities while maintaining high service standards.</p> <p>Job Responsibilities:</p> <p>Oversee day-to-day facility operations and maintenance activities<br /> Coordinate preventive and corrective maintenance programs<br /> Supervise technicians, contractors, and service providers<br /> Monitor building systems, equipment, and common areas<br /> Coordinate cleaning, security, waste management, and other support services<br /> Conduct regular facility inspections and follow up on identified issues<br /> Manage maintenance requests, work orders, and service schedules<br /> Maintain facility records, reports, contracts, and documentation<br /> Monitor service provider performance and ensure agreed standards are maintained<br /> Assist with facility budgets, expenses, and procurement requirements<br /> Ensure compliance with health, safety, and operational procedures<br /> Respond to facility emergencies and coordinate appropriate corrective actions</p> <p>Company Benefits:</p> <p>&#8211; Competitive salary based on experience<br /> &#8211; Professional working environment<br /> &#8211; Training and development opportunities<br /> &#8211; Career growth opportunities<br /> &#8211; Attractive employment benefits</p> <p>Note: Applicants can send their CV to the Email:<br /> hr.1globalllc@gmail.com</p>

<p>A leadership opportunity is available for a Facility Manager to oversee the smooth, safe, and efficient operation of facilities and building services. The role involves coordinating maintenance, service providers, site operations, and facility support activities while maintaining high service standards.</p> <p>Job Responsibilities:</p> <p>Oversee day-to-day facility operations and maintenance activities<br /> Coordinate preventive and corrective maintenance programs<br /> Supervise technicians, contractors, and service providers<br /> Monitor building systems, equipment, and common areas<br /> Coordinate cleaning, security, waste management, and other support services<br /> Conduct regular facility inspections and follow up on identified issues<br /> Manage maintenance requests, work orders, and service schedules<br /> Maintain facility records, reports, contracts, and documentation<br /> Monitor service provider performance and ensure agreed standards are maintained<br /> Assist with facility budgets, expenses, and procurement requirements<br /> Ensure compliance with health, safety, and operational procedures<br /> Respond to facility emergencies and coordinate appropriate corrective actions</p> <p>Company Benefits:</p> <p>&#8211; Competitive salary based on experience<br /> &#8211; Professional working environment<br /> &#8211; Training and development opportunities<br /> &#8211; Career growth opportunities<br /> &#8211; Attractive employment benefits</p> <p>To Apply, Share Your CV At:<br /> hr.1globalllc@gmail.com</p>

Company Description Brandwavesads is a full-service signage and branding solutions provider based in Dubai, UAE, dedicated to visual excellence and high-impact brand representation. The company specializes in custom, high-quality signage that helps clients strengthen brand presence and engage their target audiences. With years of industry experience, Brandwavesads delivers end-to-end solutions from concept to installation, supporting clients across diverse sectors. Team members collaborate closely with clients and internal stakeholders to bring creative branding ideas to life in physical and digital spaces.<br>Role Description The Operations Manager role at Brandwavesads is a full-time, on-site position based in Sharjah Emirate, United Arab Emirates. This role is responsible for overseeing daily operations, including project planning, production scheduling, resource allocation, and workflow optimization for signage and branding projects. The Operations Manager will coordinate with design, production, and installation teams to ensure projects are delivered on time, within budget, and to quality standards. Day-to-day tasks include monitoring operational performance, managing vendor and supplier relationships, implementing process improvements, and ensuring compliance with health, safety, and local regulatory requirements. The role also involves supervising team members, resolving operational issues, reporting on key performance metrics, and supporting leadership in strategic decision-making.<br>Qualifications<br> Demonstrated experience in operations management, preferably within signage, branding, manufacturing, or related creative production environments. Strong skills in project planning, workflow coordination, and resource management to oversee multiple concurrent projects effectively. Competence in vendor and supplier management, including negotiation, cost control, and quality assurance. Ability to implement process improvements, standard operating procedures, and efficiency-focused operational practices. Experience leading diverse teams, including performance management, coaching, and fostering a collaborative work culture. Solid understanding of health, safety, and regulatory compliance relevant to on-site production and installation activities. Proficiency in using productivity and project management tools; familiarity with ERP or operations management systems is an advantage. Strong analytical, problem-solving, and decision-making skills, with attention to detail and a focus on quality and deadlines. Effective written and verbal communication skills in English; Arabic language skills are a plus. Bachelor’s degree in Business Administration, Operations Management, Engineering, or a related field is preferred. Ability to work on-site in Sharjah Emirate and coordinate with teams and clients across the UAE.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Overview Of The Role:</b></p><p>The Assistant Manager-Internal Audit role is integral in ensuring the effectiveness and adequacy of internal controls within Al-Futtaim Group across various business segments. The auditor will execute audit assignments, assist in developing audit programs, and report findings in line with the group's policies and international auditing standards. Success in this role requires keen analytical capabilities, the ability to communicate effectively across organizational levels, and proficiency with audit and data analytics tools. The role also involves undertaking special assignments and fraud investigations as needed, providing vital insights and recommendations to support senior management and safeguard the group's assets and interests.</p><p><br></p><p><b>What You Will Do:</b></p><ul><li>Assist the audit manager in developing the annual audit plan by assessing risk levels.</li><li>Develop audit programs for each audit assignment prior to commencement, detailing risks, controls, and tests to be performed.</li><li>Conduct internal audit assignments to evaluate the adequacy and effectiveness of internal controls and the quality of performance in carrying out responsibilities.</li><li>Review the approval process to ensure compliance with group policies and delegations of authority.</li><li>Ensure that group assets are protected.</li><li>Document audit work in the Audit Management System to support findings.</li><li>Prepare professional audit reports that communicate findings, analyses, appraisals, recommendations, and audit information.</li><li>Update Audit Manager with key findings promptly.</li><li>Discuss preliminary findings with concerned staff/management to highlight observations and obtain concurrence.</li><li>Assist in preparing an executive summary for each engagement, alongside detailed reports and audit follow-up forms.</li><li>Assist in preparing monthly summary reports for presentation to the Vice Chairman after review by the line manager/Group Director of Internal Audit.</li><li>Support follow-up on the implementation of audit recommendations.</li><li>Utilize computer-based audit techniques to extend audit coverage to a broader population, including software like Tableau and Power BI.</li><li>Achieve high professional standards in audit performance, reports, and recommendations conforming with International Standards of Internal Auditing and group policies.</li><li>Conduct consulting assignments requested by management to evaluate specific situations.</li><li>Investigate frauds and misappropriations to identify loss/exposure, control weaknesses, responsible personnel, and preventive recommendations.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Required Skills To Be Successful:</b></p><ul><li>Advanced understanding of internal auditing standards and practices.</li><li>Proficiency in data analytics and audit management systems.</li><li>Strong report writing and communication skills.</li><li>Ability to conduct fraud investigations and special consulting assignments.</li></ul><p><br></p><p><b>What Qualifies You For The Role:</b></p><ul><li>Chartered Accountant certification (e.g., CPA, ACA) or ACCA, CIA with internal audit knowledge.</li><li>Minimum 5 years of experience in the internal audit function, preferably within the automotive industry.</li><li>Thorough knowledge of internal controls and internal auditing standards.</li><li>Proficient in written and verbal communication, including report writing skills.</li><li>Self-driven with the ability to effectively execute audit assignments with minimal supervision.</li><li>Ability to effectively communicate and influence across organizational hierarchy.</li><li>Proficiency in data analytics via spreadsheets and familiarity with ERP systems like SAP and Oracle.</li><li>Desirable exposure to data analytics software (ACL) and audit management/documentation systems.</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> The Store Manager / Assistant Store Manager is responsible for managing the overall store operations, driving sales performance, ensuring operational excellence, maintaining customer service standards, and leading the in-store team. The role requires a dynamic leader with a deep understanding of retail KPIs, people management, inventory control, and local compliance standards. The position is accountable for profitability, store performance, and team engagement.<strong>KEY RESPONSIBILITIES</strong><strong>1.</strong><p><strong>Sales &amp; Business Performance:</strong></p><br><br><ul><li>Drive and achieve monthly, quarterly, and annual sales targets and profit objectives.</li><li>Monitor store KPIs including sales target, conversion rates, UPT, ATV and footfall trends.</li><li>Identify opportunities to increase revenue through promotional strategies, upselling, cross-selling.</li><li>Analyse sales performance data and develop action plans to address shortfalls and maximize growth.</li></ul><br><strong>2.</strong><p><strong>Store Operations &amp; Compliance:</strong></p><br><br><ul><li>Ensure smooth day-to-day store operations including opening/closing procedures, cash handling, and administrative duties.</li><li>Maintain high standards of store appearance, hygiene, safety, and visual merchandising in line with brand guidelines.</li><li>Implement and enforce company SOPs including cash management, stock handling, refund/exchange policies, and loss prevention.</li><li>Ensure full compliance with local labor laws, health and safety standards, and government regulations.</li></ul><br><strong>3.</strong><p><strong>Team Leadership &amp; Development:</strong></p><br><br><ul><li>Lead, manage, and develop a team of Sales Associates, Senior Sales Associate, and Store In-Charge.</li><li>Conduct regular performance reviews, one-on-one coaching, and motivational initiatives to drive staff productivity.</li><li>Oversee staff scheduling, leave planning, and floor coverage to ensure operational continuity.</li><li>Foster a collaborative and performance-oriented team culture, recognizing high performers and managing underperformance effectively.</li></ul><strong>4.</strong><p><strong>Customer Experience &amp; Service Quality:</strong></p><br><br><ul><li>Maintain a customer-first culture by ensuring staff deliver consistent, high-quality service.</li><li>Handle complex customer issues or escalations promptly and professionally.</li><li>Train the team in product knowledge, upselling techniques, and customer interaction etiquette.</li></ul><strong>5.</strong><p><strong>Inventory &amp; Merchandising Control:</strong></p><br><br><ul><li>Monitor inventory levels, identify slow-moving or fast-moving items, and take corrective actions.</li><li>Oversee stock replenishment, stockroom organization, damage reporting, and inter-store transfers.</li><li>Ensure 100% accuracy in stock counts and coordinate periodic audits, stocktakes, and loss investigations.</li><li>Work with the merchandising and buying teams to ensure appropriate product mix and availability.</li></ul><br><strong>6.</strong><p><strong>Reporting &amp; Administration:</strong></p><br><br><ul><li>Submit timely and accurate sales reports, manpower rosters, expense summaries, and operational checklists.</li><li>Track key performance data and prepare monthly dashboards.</li><li>Maintain proper records of store expenses and petty cash.</li><li>Liaise with HR for staffing requirements, disciplinary actions, and grievances.</li></ul><br> <br><br> </div>

Job Description<br><br>The Asst. Officer – Administration will provide administrative and coordination support to the Facilities Management operations team, ensuring smooth and timely completion of day-to-day administrative activities. The role will support site operations, maintain records and reports, coordinate with internal departments, clients, contractors and service providers, and follow up on operational requirements through digital and communication platforms.<br><br>Responsibilities<br><br>Provide administrative support to the Facilities Management and Operations teams.<br><br>Coordinate with site teams regarding routine administrative and operational requirements.<br><br>Maintain accurate records of facilities, sites, employees, contractors and service providers.<br><br>Prepare and update daily, weekly and monthly operational reports and trackers.<br><br>Assist in monitoring work orders, service requests and pending operational activities.<br><br>Follow up with supervisors, technicians, service providers and contractors on outstanding requirements.<br><br>Coordinate with internal departments to ensure timely completion of operational requests.<br><br>Assist in preparing quotations, purchase requests, work orders and other operational documentation.<br><br>Maintain electronic records of contracts, service reports, quotations, invoices and related documents.<br><br>Support the preparation of client reports, presentations and operational updates.<br><br>Assist in tracking preventive maintenance and routine service activities where required.<br><br>Coordinate the collection of site information, attendance records, service reports and other operational data.<br><br>Assist the Operations team with client and contractor correspondence.<br><br>Monitor administrative trackers and highlight overdue or pending actions to the reporting manager.<br><br>Support mobilization and demobilization activities for FM contracts and sites.<br><br>Assist with employee onboarding, deployment and documentation in coordination with People & Culture and Operations.<br><br>Support the preparation and maintenance of staff deployment, attendance and leave records.<br><br>Ensure proper filing and confidentiality of company, client and employee information.<br><br>Assist in maintaining compliance-related documentation required for FM operations.<br><br>Coordinate meetings, site visits and virtual meetings as required.<br><br>Provide administrative support for audits, inspections and management reviews.<br><br>Perform other administrative and operational support duties assigned by management.<br><br>Qualifications<br><br>UAE nationals with Family Book<br><br>PREFERRED : Higher secondary education + admin capacity.<br><br>Knowledge & Skill<br><br> An Excellent communicator. Time management, Professional attitude. Good team player.<br><br>Experience<br><br> PREFERRED : MINIMUM : Pleasant nature, good communication skills, Good typing skills.

Overview<br><br>M42 delivers comprehensive healthcare services across the full continuum of care; from primary care to advanced specialty treatments. Leveraging cutting-edge health technologies and precision medicine, we ensure the highest standards of effectiveness, efficiency, and patient-centered outcomes. With a global presence spanning more than 480 facilities in 27 countries and a dedicated workforce of over 20,000 professionals, M42 is uniquely positioned to redefine the future of healthcare on a global scale.<br><br>As a Guest Services Officer, you will be the first point of contact for patients, families, and visitors, ensuring a welcoming and efficient experience at our healthcare facilities. Your role will encompass patient registration, appointment scheduling, insurance verification and eligibility through the official platforms. All while maintaining the highest standards of service excellence. Additionally, this position requires translation support in consultation with the physicians (Arabic to English/English to Arabic). This role is ideal for individuals passionate about delivering exceptional patient care and customer service, ensuring a seamless experience for all visitors at our healthcare facilities.<br><br>Responsibilities<br><br>Greet and assist patients to ensure a positive and professional experience. Manage patient registration, insurance verification, and appointment scheduling. Handle cash collections, billing inquiries, and accurate patient identification. Provide Arabic-English interpretation to support clear patient-staff communication. Support clinical assistant duties as required. Ensure compliance with DOH, DHA, and JCI standards. Communicate effectively with patients, families, and medical teams. Contribute to service excellence and continuous process improvement.<br><br>Qualifications<br><br>Minimum 2 years of experience in customer service, patient access, translation, or administrative roles, preferably in healthcare. Strong attention to detail and ability to work effectively in a fast-paced environment. Excellent communication and interpersonal skills with a patient-centric approach. Proficiency in Microsoft Office and familiarity with hospital systems (EMR, insurance portals).

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <ul><li>Develop the Internal Audit Office's strategic plan and ensure alignment with the organization's strategic objectives.</li><li>Develop and implement the Internal Audit Office's operational and annual audit plans.</li><li>Lead the annual enterprise-wide risk assessment and evaluate the effectiveness of internal controls over strategic, financial, and operational risks.</li><li>Define the scope of internal audit engagements and establish the annual audit plan.</li><li>Ensure compliance with governance principles, internal control requirements, and applicable policies and regulations.</li><li>Oversee all internal audit activities, including operational, financial, compliance, information technology (IT), governance, and administrative investigation audits, in accordance with professional standards.</li><li>Monitor the complete internal audit cycle, including risk management and the evaluation of internal control effectiveness.</li><li>Review and evaluate the adequacy and effectiveness of policies, procedures, and internal systems, and recommend improvements to enhance organizational performance.</li><li>Assess governance practices, financial and administrative controls, and evaluate the efficiency, effectiveness, and compliance of organizational processes.</li><li>Conduct periodic operational audits to improve the efficiency and effectiveness of organizational units and business processes.</li><li>Identify areas requiring audit review, recommend corrective actions and operational improvements, and submit recommendations to the Director.</li><li>Oversee the preparation of audit programs and working papers, review and approve audit reports, and ensure findings are supported by sufficient and appropriate audit evidence.</li><li>Prepare and submit periodic audit reports to the Director on audit results, institutional risks, the effectiveness of internal controls, and the implementation status of audit recommendations.</li><li>Monitor the implementation of recommendations and corrective actions resulting from internal and external audit engagements and report on progress.</li><li>Provide advisory services to senior management and organizational units on governance, risk management, internal controls, and process improvement while maintaining the independence and objectivity of the internal audit function.</li><li>Lead initiatives to strengthen the organization's governance framework and promote a culture of compliance, accountability, and risk management.</li><li>Develop and update internal audit policies, procedures, manuals, and methodologies in line with applicable legislation, professional standards, and best practices.</li><li>Implement and maintain the Internal Audit Quality Assurance and Improvement Program (QAIP) and promote continuous improvement.</li><li>Oversee the management and retention of audit files and records, ensuring confidentiality and proper safeguarding of audit documentation.</li><li>Coordinate with external oversight and regulatory authorities, review their reports, oversee the preparation of management responses and corrective action plans, and represent the organization in relevant meetings and committees.</li><li>Oversee the preparation of risk analyses, operational trend assessments, and internal control reports to support informed decision-making.</li><li>Lead and develop the Internal Audit Office team by allocating responsibilities, managing performance, identifying training needs, and promoting adherence to professional ethics and auditing standards.</li><li>Promote the use of modern technologies and data analytics to improve the quality and effectiveness of internal audit activities.</li><li>Safeguard the independence and objectivity of the internal audit function and report any issues that may compromise its independence to the Director.</li><li>Prepare and manage the Internal Audit Office budget to ensure the efficient utilization of resources.</li><li>Perform any other duties and responsibilities within the scope of the Internal Audit Office as assigned by the Director.</li></ul> <p><strong>Educational Qualifications:</strong></p><br><ul><li>Doctorate or Master's degree in Business Administration, Finance, Accounting, or an equivalent related field.</li><li>Alternatively, a Bachelor's degree in Business Administration, Finance, Accounting, or an equivalent related field.</li><li>Professional certifications in auditing, such as <strong>Certified Public Accountant (CPA)</strong>, <strong>Certified Internal Auditor (CIA)</strong>, or equivalent, are preferred.</li></ul><p><strong>Professional Experience:</strong></p><br><ul><li><strong>Bachelor's degree:</strong> Minimum of <strong>10 years</strong> of relevant professional experience.</li><li><strong>Master's degree:</strong> Minimum of <strong>5 years</strong> of relevant professional experience.</li><li><strong>Doctorate:</strong> Minimum of <strong>3 years</strong> of relevant professional experience.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <ul><li>Submit claims and required documentation accurately and within established timelines.</li><li>Review rejected or denied claims and prepare resubmissions after correcting identified issues.</li><li>Verify claim completeness, coding, and supporting documentation before submission.</li><li>Monitor claim status and follow up on pending, rejected, or returned claims.</li><li>Investigate rejection and denial reasons and coordinate with relevant departments to resolve issues.</li><li>Maintain accurate records of submissions, resubmissions, and claim outcomes.</li><li>Ensure compliance with payer guidelines, company policies, and regulatory requirements.</li><li>Communicate with insurance companies, third-party administrators (TPAs), and internal stakeholders regarding claim status and requirements.</li><li>Prepare daily, weekly, and monthly reports on submission activities, rejection trends, and resubmission performance.</li><li>Escalate complex or recurring issues to the Team Lead or Manager.</li><li>Participate in quality improvement initiatives to reduce rejection rates and improve first-pass claim acceptance.</li><li>Stay updated on changes in payer requirements, coding guidelines, and submission processes.</li></ul><br>Responsibilities:<br><ul><li>Submit claims and required documentation accurately and within established timelines.</li><li>Review rejected or denied claims and prepare resubmissions after correcting identified issues.</li><li>Verify claim completeness, coding, and supporting documentation before submission.</li><li>Monitor claim status and follow up on pending, rejected, or returned claims.</li><li>Investigate rejection and denial reasons and coordinate with relevant departments to resolve issues.</li><li>Maintain accurate records of submissions, resubmissions, and claim outcomes.</li><li>Ensure compliance with payer guidelines, company policies, and regulatory requirements.</li><li>Communicate with insurance companies, third-party administrators (TPAs), and internal stakeholders regarding claim status and requirements.</li><li>Prepare daily, weekly, and monthly reports on submission activities, rejection trends, and resubmission performance.</li><li>Escalate complex or recurring issues to the Team Lead or Manager.</li><li>Participate in quality improvement initiatives to reduce rejection rates and improve first-pass claim acceptance.</li><li>Stay updated on changes in payer requirements, coding guidelines, and submission processes.</li></ul><br>Qualifications:<br><ul><li>Bachelor's degree or diploma in Healthcare Administration, Medical Records, Business Administration, or a related field.</li><li>1–3 years of experience in medical claims submission, revenue cycle management, or healthcare operations.</li><li>Familiarity with insurance claim processing and payer requirements is preferred.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Job Code:</strong> 287/001/468<br><strong>Industry: </strong>Manufacturing<br><br>Our client in the manufacturing industry is seeking a proactive and organized HR Officer to support day-to-day human resources and administrative operations. The successful candidate will be responsible for HR documentation, employee onboarding, attendance and leave administration, overtime calculations, maintaining HR records, and coordinating employee accommodation and transportation.<br>The ideal candidate will have strong knowledge of HR processes, UAE Labour Law, ERP systems, and HR administration, with the ability to maintain accuracy and confidentiality while supporting employees and ensuring smooth HR operations.<br><br><ul><li>Manage employee documentation, personnel files, and HR records, ensuring accuracy and confidentiality.</li><li>Coordinate employee onboarding, induction, and joining formalities.</li><li>Administer employee leave records, attendance, and HR administrative activities.</li><li>Prepare and verify employee timesheets and overtime calculations.</li><li>Maintain and update HR information within the ERP system.</li><li>Support the implementation of HR policies and procedures in compliance with UAE Labour Law.</li><li>Coordinate employee accommodation, transportation arrangements, and related administrative activities.</li><li>Assist in preparing HR reports and maintaining employee databases.</li><li>Respond to employee queries and provide day-to-day HR administrative support.</li><li>Coordinate with internal departments to ensure smooth HR operations and employee services.</li><li>Maintain compliance with company policies and HR documentation standards.</li></ul><br><br><ul><li>Minimum 3 years of experience in <strong>HR and administration.</strong></li><li>Experience in <strong>HR administrative activities, </strong>including employee documentation, onboarding, leave administration, attendance support, and maintaining HR records.</li><li><strong>ERP knowledge</strong> is mandatory; experience with SAP or any other ERP system is preferred.</li><li>Hands-on experience in <strong>overtime calculation and timesheet verification.</strong></li><li>Good knowledge of <strong>HR policies, procedures, and UAE Labour Law.</strong></li><li>Experience <strong>managing employee accommodation, </strong>transportation arrangements, and related administrative activities.</li><li>Fluent communication skills in <strong>Hindi and English.</strong></li><li>Proficiency in Microsoft Office applications.</li><li>Candidates currently available in the UAE on a <strong>visit visa or cancelled visa </strong>who can <strong>join immediately</strong> will be preferred.</li></ul><br><br><em>Please visit our </em><strong><em>jobs</em></strong><em> page to check out our current list of jobs in UAE and across the world.</em><br><em>Follow us on </em><strong><em>LinkedIn</em></strong><em> and </em><strong><em>Facebook</em></strong><em> to stay updated regarding our upcoming opportunities.</em><br><em>Subscribe to our </em><strong><em>LinkedIn newsletter</em></strong><em> for weekly job updates.</em><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Job Code:</strong> 010/001/511<br><strong>Industry:</strong> Manufacturing<br><br>Our client is seeking a dynamic, innovative, and people-focused <strong>Talent Development &amp; Employee Engagement Manager</strong> to lead learning, capability development, employee engagement, and culture-building initiatives across the organization.<br>The ideal candidate will have extensive experience in <strong>manufacturing, engineering, industrial, or EPC environments</strong> and possess strong communication skills in <strong>English and Hindi</strong>. This role will be instrumental in strengthening organizational culture, enhancing employee experience, developing leadership capability, and driving employee engagement initiatives across diverse workforce groups.<br>This Talent Development Manager Job in Dubai requires strong expertise across Learning &amp; Development (L&amp;D), talent management, employee engagement, leadership development, succession planning, organizational development, and employee experience initiatives.<br><br><strong>Learning &amp; Talent Development</strong><br><ul><li>Develop and implement the annual Learning &amp; Development strategy aligned with business objectives.</li><li>Conduct Training Needs Analysis (TNA) and identify competency gaps across departments.</li><li>Design and implement technical, behavioral, managerial, and leadership development programs.</li><li>Establish competency frameworks and career development pathways.</li><li>Drive succession planning and high-potential talent development programs.</li><li>Develop Individual Development Plans (IDPs) for employees and future leaders.</li><li>Evaluate training effectiveness and measure ROI.</li><li>Manage external training providers, consultants, and learning partners.</li></ul><strong>Employee Engagement &amp; Culture Building</strong><br><ul><li>Create and execute an annual employee engagement calendar.</li><li>Design innovative employee engagement programs and workplace initiatives.</li><li>Lead employee wellness, recognition, rewards, and retention programs.</li><li>Organize employee events, town halls, cultural celebrations, and team-building activities.</li><li>Conduct employee satisfaction and engagement surveys and drive action plans.</li><li>Promote a positive, inclusive, and high-performance work culture.</li><li>Strengthen employee relations through regular communication and employee connect programs.</li></ul><strong>Leadership Development &amp; Organizational Effectiveness</strong><br><ul><li>Design and deliver leadership development interventions.</li><li>Support organizational development and change management initiatives.</li><li>Partner with department heads to build leadership pipelines.</li><li>Facilitate talent review discussions and succession planning exercises.</li><li>Drive initiatives to improve productivity, collaboration, and workforce capability.</li><li>Support performance management and employee development processes.</li></ul><strong>Internal Communication &amp; Employer Branding</strong><br><ul><li>Develop engagement content and internal communication campaigns.</li><li>Promote company culture through structured employee communication initiatives.</li><li>Manage HR newsletters, employee recognition communications, and engagement updates.</li><li>Collaborate with Talent Acquisition on employer branding activities.</li><li>Support HR events, leadership interactions, and employee forums.</li></ul><strong>HR Analytics &amp; Reporting</strong><br><ul><li>Track training effectiveness, participation, and development metrics.</li><li>Analyze employee engagement, retention, and attrition trends.</li><li>Prepare dashboards and HR reports for management review.</li><li>Provide data-driven recommendations to improve workforce productivity and employee experience.</li></ul><br><br><ul><li><strong>8–10 years of HR experience </strong>with a strong focus on <strong>Talent Development, Learning &amp; Development, and Employee Engagement.</strong></li><li>Experience in <strong>Manufacturing, Engineering, Industrial, Steel, EPC, or Heavy Engineering sectors.</strong></li><li>Experience managing engagement initiatives for <strong>both blue-collar and white-collar employees.</strong></li><li>Exposure to multicultural work environments in the <strong>UAE or GCC region</strong> preferred.</li><li>Proven experience in driving culture transformation and employee experience initiatives.</li><li>MBA / PGDM in Human Resources or related discipline.</li><li>Bachelor's Degree from a recognized university.</li><li>Professional certifications in L&amp;D, Talent Management, SHRM, CIPD, HRCI, Coaching, or Organizational Development will be an added advantage.</li><li>Excellent communication and presentation skills.</li><li>Fluent in <strong>English and Hindi.</strong></li><li>Strong stakeholder management and influencing ability.</li><li>Creative and innovative mindset.</li><li>High emotional intelligence.</li><li>Strong facilitation and training delivery capabilities.</li><li>Project management and organizational skills.</li><li>Ability to work effectively with multicultural and multi-location teams.</li></ul><br><strong>Functional Expertise</strong><br><ul><li>Learning &amp; Development (L&amp;D).</li><li>Talent Management.</li><li>Employee Engagement.</li><li>Leadership Development.</li><li>Organizational Development (OD).</li><li>Succession Planning.</li><li>Competency Mapping.</li><li>Change Management.</li><li>Performance Management.</li><li>Employee Experience Programs.</li></ul><br><strong>Technical Skills</strong><br><ul><li>HRMS Platforms.</li><li>Learning Management Systems (LMS).</li><li>Microsoft 365 Suite.</li><li>Advanced Excel &amp; PowerPoint.</li><li>HR Analytics &amp; Dashboarding.</li><li>Employee Engagement Tools.</li></ul><br><strong>Key Performance Indicators (KPIs)</strong><br><ul><li>Employee Engagement Score.</li><li>Training Effectiveness &amp; ROI.</li><li>Training Hours per Employee.</li><li>Leadership Development Program Success Rate.</li><li>Employee Retention Rate.</li><li>Internal Promotion Ratio.</li><li>Succession Coverage for Critical Positions.</li><li>Participation Rate in Engagement Programs.</li><li>Employee Satisfaction Score.</li><li>Completion of Annual Learning &amp; Development Plan.</li></ul><br><br><em>Please visit our </em><strong><em>jobs</em></strong><em> page to check out our current list of jobs in UAE and across the world.</em><br><em>Follow us on </em><strong><em>LinkedIn</em></strong><em> and </em><strong><em>Facebook</em></strong><em> to stay updated regarding our upcoming opportunities.</em><br><em>Subscribe to our </em><strong><em>LinkedIn newsletter</em></strong><em> for weekly job updates.</em><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Are you looking for an opportunity to create a substantial impact on business profitability? The Value Recovery role at Amazon's Fulfillment Centers (FCs) can provide that opportunity. This role focuses on maximizing value recovery from customer returned units in AMET region through refurbishment and warehouse deals in close collaboration with the Amazon Customer Excellence System (ACES), Learning &amp; Development (L&amp;D), Products, and business partners.<br>At Amazon, we're working relentlessly to be the most customer-centric company on earth. Our team drives innovation while continuously improving operations. To get there, we need exceptionally talented, bright, and driven people. In this role, you will be responsible for implementing incremental value recovery capabilities in our fulfillment centers, enabling us to recover maximum value from returned units.<br>To be successful, you will need excellent communication, negotiation, and influencing skills to drive consensus across multiple stakeholders. While operating in FC operations, you will interface with Engineering, Category, Finance, Procurement, Data Science, and Returns and Customer Experience (RCX) teams to identify and execute solutions that improve recovery.<br>This opportunity requires excellent troubleshooting and problem-solving abilities, as well as the capacity to thrive in a fast-paced, ambiguous, and technical environment. Ownership of your work is extremely important, and candidates should have a proven record of driving operational improvements and new launches within FC/operations. The ideal candidate is motivated, optimistic, and agile, with strong time management skills.<br>Key job responsibilities<br>- Deep diving and analyzing operational data to arrive root causes for loss of value at FC Customer Returns (CRET) processes - invent or replicate solutions to those root causes, track impact.<br>- Improve efficacy of operational capabilities at CRET incl. Standardization of metrics, processes, SOPs across AMET and Rest of the World (RoW) markets related to value recovery<br>- Develop deep subject matter expertise.<br>- Driving product and/or process solutions to improve value recovery and implement them in FCs<br>- 5+ years of working cross functionally with tech and non-tech teams experience<br>- 5+ years of team management experience<br>- 5+ years of cross functional project delivery experience<br>- 5+ years of program or project management experience<br>- Experience defining program requirements and using data and metrics to determine improvements<br>- Experience managing, analyzing and communicating results to senior leadership<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Role Overview:</strong></p><br><p><span>Responsible for delivering technical training to Miral Experiences Technical Services colleagues, ensuring they are equipped to perform preventive maintenance and inspections relevant to their trades and areas of responsibility. Additionally, the role involves identifying, developing, and facilitating technical and safety training modules. It also includes updating these modules as procedures and requirements evolve.</span></p><br><p><span>The position requires regular collaboration with management and technical teams to address training gaps, align training with operational goals, and maintain compliance with industry standards. The role also involves maintaining accurate training records, tracking certifications, and ensuring all team members meet required technical competencies.</span></p><br><p><span><strong>Role Scope:</strong></span></p><br><p><span><strong>Training:</strong></span></p><br><ul><li><span>Facilitate and conduct technical training to Miral Experiences Technical services colleagues.</span></li><li><span>Develop and maintain all relevant training material (presentations, workbooks, etc.) up to date.</span></li><li><span>Identify new or changing training requirements and develop a training program to meet them.</span></li><li><span>Coordinate all external training with areas of responsibility.</span></li><li><span>Support the administration and tracking of all training records.</span></li><li><span>Ensure all administrative documents and reports related to colleague training and development are updated on a weekly basis.</span></li><li><span>Recommend solutions to performance challenges and identify areas for potential training enhancement.</span></li><li><span>Mentor other trainers in the subject matter, content, and course delivery techniques for assigned technical training.</span></li><li><span>Maintain safe and healthy training environment by following Miral’s standards and legal regulations, ensuring any maintenance issues are promptly reported and resolved.</span></li><li><span>Assist the Technical Training Director in managing the training budget, ensuring efficient use of resources.</span></li><li><span>Oversee the procurement of materials, tools, and technologies needed to support training initiatives.</span><br>&nbsp;</li></ul><p><span><strong>Finance:</strong></span></p><br><ul><li><span>Assist the Technical Training Director in managing the training budget, ensuring efficient use of resources.</span></li><li><span>Oversee the procurement of materials, tools, and technologies needed to support training initiatives.</span></li></ul><p><span><strong>Behavioral:</strong></span></p><br><ul><li><span>Proficient in various training and teaching methodologies</span></li><li><span>Exceptional communication skills and comfortable speaking to crowds</span></li><li><span>Strong decision-making and organizational skills</span></li><li><span>Strong interpersonal skills and ability to work collaboratively with a team as required</span></li><li><span>Strong ability to organize, plan, prioritize multiple tasks and projects in a fast-paced environment as required</span></li><li><span>Research, recommend, and participate in professional self-development activities to continually grow professional capabilities</span></li><li><span>Self-confidence dealing with complex situations</span></li><li><span>Demonstrates leadership by guiding and motivating teams, fostering a positive work environment, and taking initiative to drive improvements and achieve goals.</span></li><li><span>Ability to adapt quickly to changes and provide innovative solutions</span></li><li><span>Strong attention to detail, ensuring accuracy and quality in all tasks</span></li><li><span>Proven ability to manage time efficiently and meet tight deadlines.</span></li></ul><p><span><strong>Qualifications, Experience and Skills:</strong></span></p><br><p><span><strong>Essential:</strong></span></p><br><ul><li><span>Bachelor’s degree in engineering (Mechanical or Electrical).</span></li><li><span>Recognized trainer experience in the area of expertise (Mechanical or Electrical).</span></li><li>Minimum 5+ years of experience in technical training, engineering, or a related technical field.</li><li>At least 3 years in a management role, preferably in a technical or training-related environment</li><li>Hands-on experience in designing, developing, and delivering technical training programs, with a focus on preventive maintenance, safety, and compliance.</li><li>Excellent written and spoken English.</li><li>Proficiency in MS Office (Excel, Word and PowerPoint).</li><li>Must be able to instruct in front of large groups of individuals or provide one-on-one training as necessary.</li><li>Must possess the ability to read and understand various technical manuals, drawings and circuits.</li><li>Communication and presentation skills.&nbsp;</li><li>Programming and setup of training modules.</li><li>Ability to design and write knowledge-based programs.</li></ul><p><strong>Desirable:</strong></p><br><ul><li>8+ years of experience in technical training, engineering, or a related technical field.</li><li>Recognized trainer experience in more than one area of expertise (Electrical and Mechanical).</li><li>Should possess practical skill and proficient knowledge in two or more trades, such as: electrical, electronics, PLC, hydraulics, mechanics, pneumatics.</li><li>Advanced knowledge of technical training, including preventive maintenance, safety protocols, inspections, and industry best practices.</li><li>Proficient in the use of technical training tools, simulation technologies, and learning management systems (LMS).</li></ul><br>Miral Experiences </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Role Overview:</strong></p><br><p><span>Responsible for delivering technical training to Miral Experiences Technical Services colleagues, ensuring they are equipped to perform preventive maintenance and inspections relevant to their trades and areas of responsibility. Additionally, the role involves identifying, developing, and facilitating technical and safety training modules. It also includes updating these modules as procedures and requirements evolve.</span></p><br><p><span>The position requires regular collaboration with management and technical teams to address training gaps, align training with operational goals, and maintain compliance with industry standards. The role also involves maintaining accurate training records, tracking certifications, and ensuring all team members meet required technical competencies.</span></p><br><p><span><strong>Role Scope:</strong></span></p><br><p><span><strong>Training:</strong></span></p><br><ul><li><span>Facilitate and conduct technical training to Miral Experiences Technical services colleagues.</span></li><li><span>Develop and maintain all relevant training material (presentations, workbooks, etc.) up to date.</span></li><li><span>Identify new or changing training requirements and develop a training program to meet them.</span></li><li><span>Coordinate all external training with areas of responsibility.</span></li><li><span>Support the administration and tracking of all training records.</span></li><li><span>Ensure all administrative documents and reports related to colleague training and development are updated on a weekly basis.</span></li><li><span>Recommend solutions to performance challenges and identify areas for potential training enhancement.</span></li><li><span>Mentor other trainers in the subject matter, content, and course delivery techniques for assigned technical training.</span></li><li><span>Maintain safe and healthy training environment by following Miral’s standards and legal regulations, ensuring any maintenance issues are promptly reported and resolved.</span></li><li><span>Assist the Technical Training Director in managing the training budget, ensuring efficient use of resources.</span></li><li><span>Oversee the procurement of materials, tools, and technologies needed to support training initiatives.</span><br>&nbsp;</li></ul><p><span><strong>Finance:</strong></span></p><br><ul><li><span>Assist the Technical Training Director in managing the training budget, ensuring efficient use of resources.</span></li><li><span>Oversee the procurement of materials, tools, and technologies needed to support training initiatives.</span></li></ul><p><span><strong>Behavioral:</strong></span></p><br><ul><li><span>Proficient in various training and teaching methodologies</span></li><li><span>Exceptional communication skills and comfortable speaking to crowds</span></li><li><span>Strong decision-making and organizational skills</span></li><li><span>Strong interpersonal skills and ability to work collaboratively with a team as required</span></li><li><span>Strong ability to organize, plan, prioritize multiple tasks and projects in a fast-paced environment as required</span></li><li><span>Research, recommend, and participate in professional self-development activities to continually grow professional capabilities</span></li><li><span>Self-confidence dealing with complex situations</span></li><li><span>Demonstrates leadership by guiding and motivating teams, fostering a positive work environment, and taking initiative to drive improvements and achieve goals.</span></li><li><span>Ability to adapt quickly to changes and provide innovative solutions</span></li><li><span>Strong attention to detail, ensuring accuracy and quality in all tasks</span></li><li><span>Proven ability to manage time efficiently and meet tight deadlines.</span></li></ul><p><span><strong>Qualifications, Experience and Skills:</strong></span></p><br><p><span><strong>Essential:</strong></span></p><br><ul><li><span>Bachelor’s degree in engineering (Mechanical or Electrical).</span></li><li><span>Recognized trainer experience in the area of expertise (Mechanical or Electrical).</span></li><li>Minimum 5+ years of experience in technical training, engineering, or a related technical field.</li><li>At least 3 years in a management role, preferably in a technical or training-related environment</li><li>Hands-on experience in designing, developing, and delivering technical training programs, with a focus on preventive maintenance, safety, and compliance.</li><li>Excellent written and spoken English.</li><li>Proficiency in MS Office (Excel, Word and PowerPoint).</li><li>Must be able to instruct in front of large groups of individuals or provide one-on-one training as necessary.</li><li>Must possess the ability to read and understand various technical manuals, drawings and circuits.</li><li>Communication and presentation skills.&nbsp;</li><li>Programming and setup of training modules.</li><li>Ability to design and write knowledge-based programs.</li></ul><p><strong>Desirable:</strong></p><br><ul><li>8+ years of experience in technical training, engineering, or a related technical field.</li><li>Recognized trainer experience in more than one area of expertise (Electrical and Mechanical).</li><li>Should possess practical skill and proficient knowledge in two or more trades, such as: electrical, electronics, PLC, hydraulics, mechanics, pneumatics.</li><li>Advanced knowledge of technical training, including preventive maintenance, safety protocols, inspections, and industry best practices.</li><li>Proficient in the use of technical training tools, simulation technologies, and learning management systems (LMS).</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Job Purpose The Quality Control Manager – Fit-Out is responsible for establishing, implementing, and monitoring quality standards across all interior fit-out projects, ensuring works are executed in compliance with approved drawings, specifications, ITPs, authority requirements, and client expectations. Key Responsibilities Quality Management System Develop, implement, and maintain the Project Quality Plan (PQP). Ensure compliance with ISO 9001 Quality Management System requirements. Prepare, review, and implement ITPs, method statements, checklists, and quality procedures specific to fit-out works. Site Quality Control Conduct regular site inspections to ensure works comply with approved drawings, mock-ups,samples, and specifications. Monitor quality of joinery, finishes, flooring, ceilings, wall finishes, furniture, and MEPcoordination. Ensure proper implementation of approved materials and finishes. Inspections &amp; Approvals Coordinate with consultants and clients for inspections and approvals. Manage WIRs, MIRs, IRs, and snagging activities. Close out NCRs, observations, and punch lists within agreed timelines. Material &amp; Subcontractor Control Review and approve material submittals, samples, and shop drawings from a quality perspective. Evaluate subcontractors’ quality performance and compliance. Ensure factory inspections for joinery and bespoke items, when required. Handover &amp; Close-Out Ensure snag-free completion prior to handover. Coordinate final inspections, authority approvals, and as-built documentation. Support DLP management and post-handover quality issues. Reporting &amp; Continuous Improvement Prepare quality reports, dashboards, and lessons learned. Identify recurring quality issues and implement corrective actions. Train project teams on quality procedures and best practices. Qualifications &amp; Experience Bachelor’s Degree in Civil Engineering, Architecture, or Construction Management. +20 years of experience in interior fit-out projects. Strong UAE experience with consultant-led projects. Proven experience in high-end commercial, hospitality, retail, or residential fit-out. Skills &amp; Competencies In-depth knowledge of fit-out materials, finishes, workmanship standards, and tolerances. Strong understanding of QA/QC documentation and procedures. Excellent coordination and communication skills. Detail-oriented with strong problem-solving ability. Proficient in AutoCAD, MS Office, document control systems. Requirements ISO 9001 Lead Auditor certification. Experience with Grade A offices, luxury hospitality, or bespoke joinery projects. Immediate availability. Benefits Family Benefits</p> </div>

<p>The Contact Center Manager is a multi-faceted individual whose passion for customer service is unquestionable. The incumbent is the company’s champion for delivering world class, ‘24/7’ service to a demanding clientele, who deem the ADGT solution as mission critical to their core business. The position is suited to an individual who thrives on problem resolution, who enjoys coaching/mentoring others and who will be the service conduit between existing clients and other internal stakeholders. • Leadership of Technical Support staff to optimize productivity and performance • Design and implement training plans to ensure adequacy of technical expertise and ‘soft’ skills as per Quality Assurance measures • Understanding and deployment of industry best practices • Resolution of escalated, complex issues • Lead/Chair daily team meetings (charged with reducing client issues/outages) • Develop and maintain formal business procedures for consistency and increased productivity • Implement methodologies to improve first call resolution • Manage customer perceptions, and build strong internal/external relationships • Identify technology requirements and other resources to maximize customer support effectiveness • Liaise with Operations and Human Resources in building and maintaining a qualified customer support team through innovative recruitment, training and development • Implement innovative scheduling models for guaranteed coverage at the lowest costs • Analyze customer support performance through various statistical and reporting methods</p><p>• Bachelor’s degree or community college diploma majoring in business or technology (post secondary education is mandatory) • Minimum 2 years’ experience leading a Customer Support Centre, or Call Center team • Minimum 5 years’ of IT experience in a service role • Superior verbal, written, presentation skills • Strong analytical skills related to solving critical problems in time-critical situations and managing client expectations • Solid technical background in networking, DBMS, QA or programming, MS Office. • This is a Day Shift position, but incumbent must be “on-call” and available 24/7, either as an escalation point for client issues or in a consultative capacity for Customer Support staff • Previous experience with performance metrics and SLA agreements a definite asset Desirable • Commercial Foxpro experience • Experience creating or supporting ATM or POS solutions would be an asset</p>