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???? We’re Hiring: Office Assistant???? Location: United Arab Emirates (Remote)???? Employment Type: Part-Time???? Experience Level: Mid-Level to Senior???? Work Arrangement: Fully Remote About UsWe are an internationally oriented organization focused on providing reliable administrative and operational support to growing teams. Our work depends on organized processes, accurate information, responsive communication, and efficient coordination. We value professionalism, teamwork, attention to detail, and a practical approach to solving everyday business needs. The Role We are seeking a dependable Office Assistant to support administrative activities, documentation, scheduling, communication, and general business coordination. This part-time, fully remote position is ideal for an organized professional who can manage routine tasks efficiently while providing responsive support to colleagues, customers, and business partners. The successful candidate will help maintain smooth administrative workflows and ensure important tasks, records, and requests are handled accurately and on time. Key Responsibilities Support daily administrative and office-related activities. Prepare, organize, scan, file, and maintain business documents and records. Manage emails, routine correspondence, calendars, appointments, and meeting arrangements. Update spreadsheets, databases, contact lists, and administrative systems. Respond to routine internal and external inquiries professionally and promptly. Coordinate information and requests between departments and relevant stakeholders. Monitor assigned tasks, deadlines, and follow-up actions. Assist with basic purchasing, expense records, supplies, and administrative requests. Prepare routine reports, summaries, forms, and supporting documentation. Identify administrative issues and assist with practical solutions to improve workflow efficiency. Requirements Bachelor’s degree or equivalent qualification is preferred.3+ years of experience in office administration, business support, coordination, or a related field is preferred. Strong understanding of general administrative procedures and document management. Excellent organizational and time-management skills. Strong written and verbal communication abilities. High attention to detail and accuracy when handling information. Proficiency with email, spreadsheets, word-processing software, and standard business applications. Ability to manage multiple tasks and prioritize responsibilities effectively. Reliable, professional, adaptable, and comfortable working independently. Ability to work collaboratively with remote and international teams. What We Offer Flexible part-time hours within a fully remote working environment. Competitive compensation aligned with experience and responsibilities. Opportunities to strengthen administrative, coordination, and business-support skills. Exposure to international teams and diverse operational activities. Professional development opportunities through varied business projects. A supportive workplace culture that values initiative, reliability, and continuous improvement.

Company Description<br><br>Sofitel Dubai Downtown<br><br>French luxury and local cuisine in the world's most exciting city<br><br>Located in the heart of Downtown Dubai, with immediate proximity to The Dubai Mall and 10 minutes away from City Walk, Sofitel Dubai Downtown is an idyllic oasis that blends urban sophistication with refined luxury, features air-conditioned rooms and free private parking. The rooms come with a flat-screen TV with satellite channels. Certain rooms include a sitting area where you can relax. Every room is equipped with a private bathroom.<br><br>Sofitel Dubai Downtown is a luxury 5-star Dubai hotel combines French elegance and contemporary sophistication. It's 31 floors of artfully designed rooms and suites in addition to, chic restaurants, trendy bars and infinity pool terrace boast spectacular views over the Dubai skyline and Arabian Gulf.<br><br>"Why work for Accor?<br><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"<br><br>Job Description<br><br>Front Office Supervisor<br><br>To lead and supervise the entire front office team of Heartists towards the attainment of the highest standards of service excellence in accordance with the company guidelines. Supervise the Front Office operations, including the Reception, CID, and Guest Relations, ensuring that the hotel standards and procedures are fully known and followed. Ensure appropriate stock levels for the smooth run of the Front Office operations and to prepare requisitions accordingly. Daily implement and control the checklists Ensure a proper handover between the shifts. Upsell rooms, Food and Beverage outlets and other facilities whenever opportunities arise. To ensure that all guests receive a warm welcome and that they enjoy their stay, being offered the finest personal service Offer assistance at any time in the operations and to monitor, highlight, and suggest improvements on any dysfunction Maintain an atmosphere of high morale and a happy working relationship among the team. Takes responsibility for anticipating and meeting customer needs<br><br>Qualifications<br><br>Diploma or degree in hospitality With at least 2 years relevant and similar work experience in a hotel Prior experience working with Opera or a related system Strong interpersonal and problem solving abilities Fluency in English, additional languages are a plus

PMO (CEO's Office)???? Dubai / Sharjah Salary: AED 25k - 30k plus family benefits<br>We are hiring an Associate – International PMO CEO's Office for a leading international business with a growing portfolio across ~40 markets. This is a hands-on PMO, business planning and commercial analysis role supporting international growth initiatives and working closely with senior leadership across multiple functions.<br>Key Responsibilities Manage and maintain portfolio trackers, project plans, milestones, owners and status reporting. Coordinate international business reviews, prepare pre-reads, minutes and action trackers. Prepare monthly performance packs and executive/Board reporting. Track priority-market initiatives including distributor appointments, product registration, listings, launches and headcount deployment. Coordinate with Sales, Finance, Supply Chain, Procurement, Technical, Marketing and Operations. Maintain distributor performance dashboards covering volume, pricing, mix, receivables and targets. Track JV, partnership and inorganic growth pipelines. Support due diligence, data requests, data rooms and transaction/partnership milestones. Conduct market sizing, competitor analysis and commercial opportunity assessments. Build and maintain Excel-based commercial models and analysis. Develop clear, conclusion-led Power Point presentations and executive summaries. Proactively identify risks, delays, data gaps and implementation barriers.<br>Requirements Bachelor’s degree in Business, Engineering, Economics or a related discipline.2–5 years’ experience in PMO, project coordination, business planning, consulting, commercial analysis or a similar role. Experience managing multiple workstreams/projects with senior stakeholders. Advanced Excel and Power Point skills. Strong commercial, financial and analytical capabilities. Excellent English communication skills; Arabic is an advantage. Highly organized, detail-oriented and strong in follow-up. Comfortable working across multiple functions, cultures and time zones. Confident engaging with and following up with senior stakeholders. Proactive, hands-on and low-ego, with the ability to build structure in a fast-moving environment.<br>Ideal Candidate We are particularly interested in candidates from management consulting, PMO, strategy, business planning, commercial analysis or project management backgrounds who want broad exposure to international markets, growth strategy and senior leadership.

Company Description<br> <br>Work with Us. Change the World.<br> <br>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.<br> <br>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.<br> <br>We're one global team driven by our common purpose to deliver a better world. Join us.<br> <br>Job Description<br> <br>We are seeking an experienced and visionary Project Director to lead a Rail project iin Dubai, United Arab Emirates. This is a strategic leadership position responsible for overseeing all aspects of a large-scale, complex infrastructure project from conception through completion. The successful candidate will demonstrate exceptional project management expertise, decisive leadership, and the ability to navigate multifaceted stakeholder environments while maintaining rigorous quality and safety standards.<br> Direct and oversee all phases of the project, including planning, design, construction, and commissioning, ensuring alignment with organizational objectives and timelines Develop and manage comprehensive project budgets, financial forecasts, and cost control measures to ensure fiscal responsibility and value optimization Establish and maintain strategic relationships with government agencies, regulatory bodies, contractors, and key stakeholders to facilitate project approvals and smooth execution Lead, mentor, and manage a diverse project team, including engineers, planners, and administrative staff, fostering a culture of accountability and excellence Identify, assess, and mitigate project risks through proactive analysis and implementation of contingency strategies Monitor project progress against established schedules and key performance indicators, implementing corrective actions as needed Ensure compliance with all applicable UAE regulations, safety standards, and environmental requirements throughout project execution Prepare and present detailed project reports, status updates, and recommendations to senior leadership and board members Manage contract negotiations, procurement processes, and vendor relationships to optimize project delivery and resource allocation Champion innovation and best practices in project delivery methodologies and infrastructure development <br>Qualifications<br> Minimum 20 years of progressive experience in large-scale infrastructure or transportation project management Minimum of 10 years within railway projects of similar magnitude of rail projects, with at least 5 years’ experience in Middle East Proven track record leading high-speed rail, rail transit, or comparable complex transportation projects TBM Tunneling experience is a necessity Advanced expertise in project management methodologies (PMI, PRINCE2, or equivalent) Strong financial acumen with demonstrated experience managing multi-million dollar budgets and cost control Excellent stakeholder management and government relations experience Proficiency in project management software and tools (Microsoft Project, Primavera P6, or similar platforms) Demonstrated leadership capability with experience managing cross-functional teams of 50+ personnel Strong analytical and problem-solving skills with attention to detail and organizational excellence Experience with contract negotiation and procurement in infrastructure projects Knowledge of UAE regulatory framework and experience working on Middle East projects (preferred) Exceptional communication and presentation skills in English Ability to work effectively in a fast-paced, dynamic environment while managing competing priorities <br>Additional Information<br> <br>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.<br> <br>About AECOM<br> <br>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.<br> <br>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.<br> <br>What makes AECOM a great place to work<br> <br>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.<br> <br>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.<br> <br>Req ID: J10151698<br> <br>Business Line: Transportation<br> <br>Business Group: DCS<br> <br>Strategic Business Unit: ME and Africa<br> <br>Career Area: Program & Project Management<br> <br>Work Location Model: On-Site

<p>Job Summary: We are seeking a friendly, trustworthy, and detail-oriented Office Boy to join our team in Dubai. The ideal candidate will be responsible for handling customer transactions efficiently while delivering excellent customer service in line with UAE standards. Key Responsibilities: 1. Greet customers courteously and provide excellent service 2. Accurately scan items and process sales transactions 3. Handle cash, credit/debit cards, and digital payments 4. Issue receipts, refunds, and change correctly 5. Maintain an accurate cash drawer and report discrepancies 6. Assist customers with billing inquiries and basic product information 7. Ensure the checkout counter is clean and well-organized 8. Follow company policies, UAE labor laws, and security procedures</p><p>Required Skills & Qualifications: 1. High school diploma or equivalent 2. 2 Years experience as a cashier preferred 3. Basic math and computer skills 4. Ability to work in a fast-paced environment 5. Good communication skills (English required) 6. Honest, punctual, and customer-focused</p>

<p>Job Summary: We are seeking a friendly, trustworthy, and detail-oriented Office Boy to join our team in Dubai. The ideal candidate will be responsible for handling customer transactions efficiently while delivering excellent customer service in line with UAE standards. Key Responsibilities: 1. Greet customers courteously and provide excellent service 2. Accurately scan items and process sales transactions 3. Handle cash, credit/debit cards, and digital payments 4. Issue receipts, refunds, and change correctly 5. Maintain an accurate cash drawer and report discrepancies 6. Assist customers with billing inquiries and basic product information 7. Ensure the checkout counter is clean and well-organized 8. Follow company policies, UAE labor laws, and security procedures</p><p>Required Skills & Qualifications: 1. High school diploma or equivalent 2. 2 Years experience as a cashier preferred 3. Basic math and computer skills 4. Ability to work in a fast-paced environment 5. Good communication skills (English required) 6. Honest, punctual, and customer-focused</p>

Company Description Sky Links Capital L. L. C is a Company registered in Dubai, United Arab Emirates, and regulated by the UAE’s Capital Market Authority (formerly known as SCA) with license number 20200000235 under Category 5 as an Introductory firm. The company operates in full compliance with regulatory requirements, upholding the highest standards of transparency and investor protection. Sky Links Capital L. L. C provides Introductory services, facilitating client access to regulated financial brokers. The company does not provide investment advice, manage client funds, or execute trades. Its role is strictly limited to facilitating client introductions to reputable financial institutions or brokers that offer the requisite platforms and resources for market engagement.<br>About the Role We are seeking an experienced and commercially driven Institutional Manager with an established and demonstrable book of institutional and High-Net-Worth (HNW) clients to join our team in Dubai. The successful candidate will be responsible for acquiring, managing, and developing relationships with institutional, professional, and HNW clients within the financial trading and CFD brokerage environment. The ideal candidate will bring a strong existing network, deep knowledge of financial markets, and experience working with sophisticated clients across trading platforms such as Meta Trader 5 (MT5), CQG, and IRESS.<br>Key Responsibilities Manage and develop a portfolio of institutional, professional, and HNW clients. Leverage an existing book of institutional and HNW relationships to generate new business. Identify, prospect, acquire, and onboard new institutional and high-value clients. Develop long-term relationships with institutional investors, professional traders, family offices, asset/wealth managers, investment firms, funds, and other professional market participants. Understand clients' trading requirements, investment objectives, execution needs, and platform requirements. Support institutional and sophisticated clients across CFDs and other Company-approved financial products. Maintain strong working knowledge of MT5, CQG, IRESS, and other relevant trading and execution platforms. Work closely with Dealing, Operations, Compliance, and Management to coordinate institutional client requirements. Identify opportunities to increase client funding, trading activity, retention, and overall relationship value. Develop and maintain relationships with strategic partners, introducers, and professional referral networks. Build and maintain a strong pipeline of institutional and HNW prospects. Represent the Company at institutional meetings, conferences, industry events, and networking activities. Monitor relevant market developments and provide management with client and market intelligence. Achieve agreed targets for institutional client acquisition, assets/funding, trading activity, revenue, retention, and business development. Ensure all client acquisition, onboarding, and relationship activities comply with applicable KYC, AML, regulatory, and Company requirements.<br>Required Skills & Qualifications Bachelor's degree in Finance, Economics, Business Administration, Banking, Investment Management, or a related field. Minimum 5–7 years of relevant experience in institutional sales, institutional relationship management, CFD brokerage, financial markets, investment services, prime brokerage, or a related financial services environment. Established and demonstrable book of institutional and HNW clients is essential. Strong existing network within the UAE/GCC and/or international financial markets is highly preferred. Proven track record of acquiring, managing, and developing institutional and high-value client relationships. Demonstrated ability to generate revenue and business from an existing institutional/HNW client network. Strong knowledge of CFDs, financial markets, trading, execution, and brokerage services. Practical knowledge of MT5, CQG, and IRESS platforms is highly preferred. Understanding of the requirements and expectations of institutional, professional, and sophisticated clients. Good understanding of KYC, AML, client classification, onboarding, and regulatory requirements within financial services. Strong commercial, negotiation, presentation, and relationship-management skills. Excellent written and verbal communication skills in English; additional languages are an advantage.<br>Why Choose UsCompetitive salary package and performance-based incentives. Career growth and professional development opportunities. Opportunity to work with a leading Multi-Asset Broker in a dynamic and innovative industry.

About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>Get to Know our Team: <br><br>The Corporate Strategy team works directly with Agoda's management team to provide business critical insights using analytics, ensure cross-functional alignment of goals and execution, and help teams drive strategic initiatives forward. We stay focused on aligning the highest-level company priorities with effective day-to-day operations and help evolve early-stage ideas into high-impact opportunities.<br><br>The Opportunity:<br><br>As a Manager/Senior Manager, you will be focusing on leading and contributing to a select number of projects, working with senior stakeholders across the organization. You will get to work closely with senior executives across functions - such as commercial/B2B, product, supply, marketing, and finance - to set our strategy and drive key business initiatives. You will develop outstanding insights on our markets, competitors, and business trends and disseminate this knowledge across Agoda to inform key decisions. You help our leaders run Agoda skillfully, which includes clarifying accountability and identifying and monitoring critical success metrics.<br><br>In this Role, you will get to: <br><br>Lead your own team of analysts/managers on selected projects/requests from the top management Help shape and drive internal performance analysis (trends, scenarios) relevant to corporate goal setting Conduct industry, and competitor data analysis to support the definition of priorities and key issues Develop draft business strategies and share with corporate strategy function Support the creation of high-quality materials for senior stakeholders for both internal and external audiences Help organize Quarterly Business Reviews (QBRs) and other select team ceremonies (e.g., all hands, townhalls) Track Objective and Key Results (OKRs) and conduct deep-dives on strategic topics as required Coach analysts/manager to draft SQL queries to gather data from multiple databases within Agoda/ work with the analytics team to gather the required information for the analysis <br><br>What you will Need to Succeed:<br><br>Experience working in a similar role, ideally in a technology or travel focused company Degree in BS or BA required 6-8 years of Consulting experience is a strong plus Strong analytical and problem-solving skills Strong financial modeling skills Ability to think strategically, learn fast and understand new business dynamics Ability and willingness to drive projects independently, working efficiently to deliver results rapidly and engaging the relevant stakeholders throughout the process Excellent ability to manage and influence senior stakeholders <br><br>It is great if you have:<br><br>Knowledge of SQL / Tableau or willingness to invest time to learn <br><br>This role will be based in Bangkok, Thailand. Relocation package will be provided. <br><br>#Bangkok #Singapore #Bengaluru #Hyderabad #New Delhi #Gurugram #Noida #Mumbai #Pune #Chennai #Jakarta #Manila #Kuala Lumpur #HoChi Minh City #Hanoi #Hong Kong #Taipei #Seoul #Dubai #Istanbul<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Business Development Manager – Steel Structures, Aluminium, Prefab, Modular & Events<br>The Business Development Manager will be responsible for driving new business growth and expanding Albaddad’s market presence across Steel Structures, Aluminium Structures, Prefabricated Buildings, Modular Buildings, Tents, Temporary Structures, Events and Manufacturing Solutions. The role requires a commercially driven and highly proactive professional with a strong hunter mentality, capable of identifying new markets, developing strategic relationships, generating qualified opportunities, and converting prospects into profitable projects. The successful candidate will work closely with the Engineering, Estimation, Design, Production, Projects, Procurement and Operations teams to develop commercially viable solutions and successfully convert opportunities into awarded projects. Key Responsibilities1. Business Development & New Business Acquisition Develop and execute business development strategies to achieve annual revenue and gross margin targets. Identify and secure new business opportunities across UAE and GCC markets. Develop new client accounts and establish long-term commercial relationships. Build and maintain a strong sales pipeline covering short-, medium- and long-term opportunities. Conduct market research to identify emerging sectors, projects, customers and business opportunities. Proactively approach developers, contractors, government entities, event organizers, consultants, EPC companies, industrial companies and other potential clients. Generate new leads through direct prospecting, networking, industry events, referrals, tenders and strategic partnerships. Develop market-entry strategies for new products, services and geographic markets.2. Target Market & Client Development Build strong relationships with decision-makers across:Real Estate Developers Main Contractors EPC Contractors Government & Semi-Government Entities Oil & Gas & Energy Companies Industrial Companies Logistics & Warehousing Companies Event Management Companies Exhibition Organizers Sports & Entertainment Organizations Hospitality & Tourism Companies Retail & Commercial Developers Infrastructure Companies Consultants and Architects Establish relationships with key stakeholders including:CEOsManaging Directors Commercial Directors Procurement Directors Project Directors Construction Managers Engineering Managers Facility Managers Event Directors Procurement Managers Project Managers3. Product & Solution Sales Develop a strong commercial understanding of Albaddad's products and capabilities, including:Steel Structures Structural steel systems PEB / Pre-Engineered Buildings Steel fabrication Warehouses and industrial structures Large-scale steel structures Aluminium Structures Aluminium structures Lightweight structural systems Special-purpose structures Prefab & Modular Buildings Prefabricated buildings Modular buildings Site offices Accommodation units Staff facilities Temporary and semi-permanent buildings Tents & Temporary Structures Event tents Large-span structures Temporary structures Hospitality structures VIP structures Exhibition structures Sports and entertainment structures Events & Special Projects Exhibition structures Event infrastructure Temporary venues Hospitality solutions Customized structures Turnkey event-related structures Manufacturing Solutions Understand Albaddad's manufacturing capabilities and identify opportunities where customized fabrication and production solutions can generate new revenue.4. Project & Opportunity Development Identify projects at an early stage and position Albaddad before tender release. Monitor upcoming projects, tenders, developments and major events. Establish early relationships with developers, consultants and contractors. Review customer requirements and coordinate with Engineering and Estimation teams. Develop project-specific commercial strategies. Coordinate preparation of proposals, quotations and technical-commercial submissions. Lead commercial negotiations with clients. Follow up opportunities through the complete sales cycle until award. Ensure effective handover of awarded projects to the Projects / Operations team.5. Tender & Commercial Development Monitor and identify relevant tenders and RFQs. Evaluate commercial potential and recommend bid/no-bid decisions. Coordinate with Estimation, Engineering and Commercial teams on tender requirements. Develop commercial proposals and value propositions. Negotiate pricing, payment terms, contractual requirements and commercial conditions. Protect company margins while maximizing the probability of winning projects. Maintain accurate records of opportunities, quotations, negotiations and expected awards.6. Strategic Partnerships Identify potential strategic partners, subcontractors, consultants and business alliances. Develop relationships that can create new project opportunities. Explore joint ventures and strategic collaborations where commercially beneficial. Represent Albaddad at industry conferences, exhibitions, trade shows and networking events. Build Albaddad's brand presence within target markets.7. CRM, Pipeline & Reporting Maintain an accurate and up-to-date CRM database. Track leads, opportunities, proposals, negotiations and awarded projects. Provide weekly and monthly sales pipeline reports. Prepare accurate sales forecasts. Track conversion rates, sales cycles and revenue performance. Monitor individual account and project profitability. Maintain a minimum qualified pipeline aligned with annual sales targets.8. Market Intelligence Monitor competitors, market pricing and industry developments. Identify market trends and emerging customer requirements. Analyze competitors' strengths, weaknesses and market positioning. Provide management with recommendations for new products, markets and commercial opportunities. Identify potential gaps in Albaddad's product portfolio and propose new business opportunities.9. Cross-Functional Collaboration Work closely with:Engineering Structural Design Architecture Estimation / Tendering Production Procurement Projects Operations Finance Marketing Quality & HSEto ensure that customer requirements are translated into technically feasible and commercially profitable solutions. Key Performance Indicators (KPIs) The Business Development Manager will be measured primarily on:Annual Revenue Generated Gross Margin / Profitability New Clients Acquired Qualified Sales Pipeline Project Conversion / Win Rate Number and Value of New Opportunities Average Sales Cycle Strategic Accounts Developed Repeat Business & Account Growth Market Expansion Required Qualifications & Experience Bachelor's degree in Business Administration, Engineering, Construction Management, Marketing or a related field.7–12 years of proven Business Development / Sales experience, preferably within construction, engineering, manufacturing, steel structures, prefab, modular buildings, events or related industries. Proven track record of generating significant new business and achieving revenue targets. Strong UAE market experience is highly preferred. GCC market experience is an advantage. Existing relationships with developers, contractors, government entities, EPC companies, industrial clients or event organizations are highly desirable. Experience selling high-value, project-based solutions. Strong understanding of B2B and consultative selling. Experience with tenders, RFQs, proposals and commercial negotiations. Strong knowledge of CRM systems and sales pipeline management. Technical / Commercial Competencies The ideal candidate should demonstrate:Strong understanding of project-based sales. Ability to understand technical products and convert technical capabilities into commercial value. Strong negotiation and closing skills. Excellent financial and commercial awareness. Ability to read and understand project requirements, specifications and scopes. Strong presentation and communication skills. Ability to develop C-Level relationships. Strong networking capabilities. Excellent market intelligence and competitor analysis skills. Ability to manage multiple opportunities simultaneously. Strong forecasting and reporting discipline. Personal Attributes Hunter mentality Results-oriented Highly proactive and self-motivated Strong business acumen Excellent communicator and negotiator Relationship builder Strategic thinker with strong execution capability Commercially aggressive but professional Able to work under pressure and meet ambitious targets Strong ownership and accountability Willingness to travel across UAE and GCCAbility to work effectively with technical and commercial teams Preferred Candidate Profile The ideal candidate is a proven Business Development professional with a strong network in the UAE/GCC construction, industrial, events or infrastructure markets, who can open doors with major organizations and convert relationships into high-value projects. Candidates with experience in Steel Structures, PEB, Aluminium Structures, Prefab, Modular Buildings, Tents, Temporary Structures, Events or Manufacturing will be strongly preferred. The candidate must demonstrate measurable achievements in:New Client Acquisition + Revenue Growth + Pipeline Development + Large Project Closing + Strategic Account Development. Preferred language: Arabic & English

Locations: Dubai | Riyadh | Doha<br><br>Who We Are<br><br>Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.<br><br>To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.<br><br>What You'll Do<br><br>As the HR Risk and Employee Relations (ER) CoE Manager in this 12- 14 month temporary role, you will play a strategic role in shaping the HR Risk and Employee Relations framework for the organisation in the Middle East. You will drive the development and implementation of policies, lead high-impact employee relations initiatives, and act as a key advisor to a senior leadership on complex workplace matters. In this capacity you will own critical HR<br><br>processes, including ER investigations.<br><br>You will act as a trusted advisor to HR services, and partner to business leaders, and employees, offering<br><br>expert guidance on best practices in employee relations, workplace conduct, and HR risk management.<br><br>Collaborating with legal, compliance, and HR teams, you will proactively address potential risks, enhance<br><br>employee experience, and foster a culture of accountability and transparency.<br><br>YOU'RE GOOD AT<br><br>Employee Relations and Conflict Resolution Managing sensitive ER cases, including investigations into grievances, misconduct, and<br><br>workplace conflicts, ensuring fair and compliant resolutions.<br><br>Providing guidance and support on complex ER matters, acting as a subject matter expert. Proactively identifying potential workplace issues and addressing them through preventative<br><br>measures, such as training or policy updates.<br><br>Maintain Middle East case data up to date in the relevant tools; documenting conversations<br><br>and preparing high quality reports.<br><br>Lead the analysis of trends and data insights on cases, outcomes and recommendations<br><br>throughout the year. Through the analysis and interpretation of internal and external ER<br><br>related data sources, identify trends and develop appropriate recommendations for value<br><br>adding and strategic ER interventions that meet organizational and customer specific<br><br>needs. Ensure the impacts of these initiatives are measurable and evidenced.<br><br>Policy Development and Implementation Owning and developing HR policies and processes related to employee relations, workplace<br><br>conduct, and HR risk management.<br><br>Collaborating with HR leadership to align policies with organizational objectives and<br><br>compliance requirements.<br><br>Ensuring that all policies are effectively communicated and understood across the<br><br>organization.<br><br>Drive efficiency improvements through offshoring/outsourcing solutions, and the application<br><br>of technology.<br><br>Knowledge Building and HR Support Supporting the HR Services team by providing structural solutions and knowledge-sharing<br><br>initiatives to enhance team capabilities in handling challenging discussions.<br><br>Developing resources, including clearly structured and complete templates, as well as<br><br>training programs to improve the HR Services team’s and other stakeholder proficiency in<br><br>managing processes independently where possible.<br><br>Ensure awareness and compliance with BCG values, enabling a welcoming and non<br><br>threatening work environment for all our staff and other contributors.<br><br>Acting as a liaison between HR Services and other functions to address escalated issues and<br><br>align on resolutions.<br><br>Collaboration and Stakeholder Engagement Building strong relationships with HR Services, other HR CoE teams to drive alignment on<br><br>ER and risk-related matters.<br><br>Acting as a trusted partner to employees, managers, and leadership by providing guidance<br><br>and ensuring fair treatment in all workplace matters.<br><br>Representing the organization in interactions with regulatory bodies or external auditors<br><br>when required<br><br>What You'll Bring<br><br>Bachelor’s degree in HR Management or Business. Educational Background in employment law or demonstrable practical experience with handling complex employment/workplace issues with a legal angle.7 years of professional experience in HR operations, employee relations, or HR risk management. Experience in employee relations (mandatory for the role). Strong understanding of workplace policies, and risk management frameworks. Excellent analytical and problem-solving skills, with an approach to addressing HR challenges. Exceptional written and verbal communication skills, with the ability to handle sensitive issues with discretion and professionalism. Collaborative mindset, with the ability to work effectively across teams & with diverse stakeholders. Your written and spoken English is excellent, Arabic is a plus<br><br>Who You'll Work With<br><br>You will collaborate closely with HR Services, legal and compliance teams to manage risk and employee relations effectively. Your role will involve working directly with employees and managers to address concerns, partnering with leadership to align risk strategies with organizational goals, and ensuring compliance with policies and regulations.<br><br>Additional info<br><br>KEY COMPETENCES<br><br>Conflict Resolution: Effectively manages and resolves workplace conflicts, ensuring fairness and compliance with organizational policies. Task Management: Balances multiple priorities efficiently, delivering high-quality outcomes in a timely manner Policy Expertise: Demonstrates deep knowledge of labor laws and organizational policies, applying them effectively in employee relations and risk management scenarios. Communication Skills: Builds trust and fosters transparency through clear, empathetic, and professional communication. Collaboration and Teamwork: Works well with cross-functional teams, aligning stakeholders on solutions and fostering a collaborative environment. Integrity and Confidentiality: Upholds the highest standards of integrity, maintaining confidentiality in all employee relations and risk management matters<br><br>Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.<br><br>BCG is an E - Verify Employer. Click here for more information on E-Verify.

<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p> <p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p> <p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p> <p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p> <h4>What you'll be doing</h4> <p>Our Store Manager is responsible for driving the store business. They work towards achieving the store sales’ target, build a base of loyal VIP customers by recruiting and retaining them, manage the team and ensure full adherence to the brand’s guidelines and store processes.</p> <h4>Key responsibilities</h4> <p><strong>Drive the business</strong></p> <ul> <li>Lead by example and represent the brand by communicating its values and philosophy through all activities and interactions with customers and other team members.</li> <li>Define, execute and monitor the store action plan to achieve sales targets and KPIs.</li> <li>Manage the customer database to build strong relationships with customers and create future potential selling opportunities.</li> <li>Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team. Conduct quarterly SWOT analysis and discuss the outcome with your team and line manager.</li> <li>Think hybrid by leveraging all types of point of sales online and offline.</li> </ul> <p><strong>Team leadership and development</strong></p> <ul> <li>Provide a clear vision to the team about the business and store’s vision and key directions.</li> <li>Identify, recruit, develop and retain strong talents.</li> <li>Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.</li> <li>Act as a coach for the team members and promote growth mindset by leveraging the Group’s available learning tools and platforms and constantly monitor the team’s development plans and professional growth.</li> <li>Ensure performance improvement plans are discussed and documented in a transparent manner.</li> </ul> <p><strong>Customer experience</strong></p> <ul> <li>Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital).</li> <li>Use the clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively cater to their needs and preferences, the brand’s ecommerce business including different activities, offerings, activations, etc.</li> <li>Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them.</li> </ul> <p><strong>Operational excellence</strong></p> <ul> <li>Ensure all sales and operational policies and procedures (SOPs) are followed and maintained in the store.</li> <li>Ensure e-commerce orders are prepared and processed within the set SLAs in terms of time and quality and no fulfillment action is pending in the store.</li> <li>Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Whatsapp Business, etc.) and ensure the team is well versed with it or otherwise trained on it.</li> <li>Ensure all operating standards are followed from stock replenishment to organising displays as per the brand’s VM guidelines.</li> <li>Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours.</li> <li>Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.</li> </ul> <h4>What you’ll need to succeed</h4> <ul> <li>Experience in leading a fashion retail store in the UAE.</li> <li>Currently based in the UAE.</li> </ul> <h4>What we can offer you</h4> <p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p> <p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p> <h4>We invite all applicants to apply</h4> <p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p> <p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>

<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p> <p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p> <p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p> <p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p> <h4>What you'll be doing</h4> <p>Our Store Manager is responsible for driving the store business. They work towards achieving the store sales target, build a base of loyal VIP customers by recruiting and retaining them, manage the team and ensure full adherence to the brand’s guidelines and store processes.</p> <h4>Key responsibilities</h4> <p><strong>Drive the business</strong></p> <ul> <li>Lead by example and represent the brand by communicating its values and philosophy through all activities and interactions with customers and other team members.</li> <li>Define, execute and monitor the store action plan to achieve sales targets and KPIs.</li> <li>Manage the customer database to build strong relationships with customers and create future potential selling opportunities.</li> <li>Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team. Conduct quarterly SWOT analysis and discuss the outcome with your team and line manager.</li> <li>Think hybrid by leveraging all types of point of sales online and offline.</li> </ul> <p><strong>Team leadership and development</strong></p> <ul> <li>Provide a clear vision to the team about the business and store’s vision and key directions.</li> <li>Identify, recruit, develop and retain strong talents.</li> <li>Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.</li> <li>Act as a coach for the team members and promote growth mindset by leveraging the Group’s available learning tools and platforms and constantly monitor the team’s development plans and professional growth.</li> <li>Ensure performance improvement plans are discussed and documented in a transparent manner.</li> </ul> <p><strong>Customer experience</strong></p> <ul> <li>Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital).</li> <li>Use the clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively cater to their needs and preferences, the brand’s ecommerce business including different activities, offerings, activations, etc.</li> <li>Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them.</li> </ul> <p><strong>Operational excellence</strong></p> <ul> <li>Ensure all sales and operational policies and procedures (SOPs) are followed and maintained in the store.</li> <li>Ensure e-commerce orders are prepared and processed within the set SLAs in terms of time and quality and no fulfillment action is pending in the store.</li> <li>Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Whatsapp Business, etc.) and ensure the team is well versed with it or otherwise trained on it.</li> <li>Ensure all operating standards are followed from stock replenishment to organising displays as per the brand’s VM guidelines.</li> <li>Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours.</li> <li>Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.</li> </ul> <h4>What you’ll need to succeed</h4> <ul> <li>Experience in leading a fashion retail store in the UAE.</li> <li>Currently based in the UAE.</li> </ul> <h4>What we can offer you</h4> <p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p> <p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p> <h4>We invite all applicants to apply</h4> <p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p> <p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>

Sales, Onboarding & Account Manager – English & Spanish Speaking | Dubai<br>About Kayana<br>Kayana is one of the fastest-growing companies, empowering small and medium-sized businesses with cutting-edge technology to compete with larger enterprises in the ordering and payments space. As a disruptive force in the industry, we provide everything from essential point-of-sale systems to advanced solutions like self-service kiosks, online ordering, payments, and AI-powered solutions, enabling brands to scale and succeed. Our mission is simple: to help businesses thrive through innovative technology. With operations across the UK, USA, Canada, Spain, Netherlands, Australia, and UAE, Kayana is proud to foster an inclusive, dynamic, and high-performance culture. As an AI-centric technology company, we actively embrace AI and automation to improve how we work, serve our customers, and scale our operations. Every employee is supported with opportunities for professional growth, while also being trusted to take ownership and make a meaningful impact.<br>Important Work Arrangement Note This role requires full-time, on-site work from Monday to Saturday (6 days a week) in Dubai. Candidates should be comfortable working in a fully office-based environment, as remote or hybrid work is not available for this position.<br>About You We are looking for a highly motivated and commercially driven English and Spanish-speaking Sales, Onboarding & Account Manager to join our growing team in Dubai. This is a full customer lifecycle role, covering everything from identifying and winning new business, through customer onboarding and implementation, to managing and growing long-term customer relationships. You will work closely with hospitality and retail businesses, helping them understand how Kayana's technology can improve their operations and deliver measurable value. The ideal candidate is confident communicating with customers, comfortable demonstrating technology, commercially minded, highly organised, and able to build strong long-term relationships. You should be comfortable taking ownership of the customer journey and working cross-functionally with Sales, Support, Product, Engineering, and other internal teams. Key Responsibilities Sales & Business Development Prospect and identify hospitality and retail businesses that could benefit from Kayana's solutions. Conduct outbound calls, follow-ups, and other sales activities to generate new business opportunities. Qualify leads and understand customer requirements, operational challenges, and business needs. Deliver engaging product demonstrations covering EPOS, Kiosks, Online Ordering, Payments, QR Ordering, and other Kayana solutions. Build, manage, and maintain an active sales pipeline within the CRM. Prepare and present commercial proposals and negotiate terms with prospective customers. Manage the sales process from initial contact through contract signature and handover. Identify opportunities to upsell and cross-sell additional Kayana products. Achieve agreed monthly and quarterly sales targets. Maintain accurate and up-to-date CRM records, sales activities, and pipeline information. Customer Onboarding & Implementation Conduct kick-off calls with newly signed customers and establish clear implementation timelines. Understand customer operational requirements and coordinate the onboarding process accordingly. Configure customer accounts within Kayana Web Admin, including menus, items, properties, users, and payment configurations. Coordinate EPOS and kiosk hardware setup, delivery, and relevant third-party integrations. Train customers and venue staff on Kayana's EPOS, Kiosk, Web Admin, and other applicable solutions. Monitor onboarding milestones and proactively follow up to ensure customers are ready for their planned go-live date. Troubleshoot initial configuration and implementation issues, escalating technical matters to Support or Engineering when required. Maintain clear and proactive communication with customers throughout the onboarding process. Identify additional product and revenue opportunities during onboarding. Capture customer feedback and communicate product requirements to the Product team. Account Management & Customer Success Act as the primary point of contact for an assigned portfolio of live customers. Build strong, long-term relationships with customers and understand their business and operational needs. Conduct regular customer check-ins and business reviews to understand usage, satisfaction, and opportunities for improvement. Monitor account health, engagement, and potential churn risks. Identify and drive upselling and cross-selling opportunities across Kayana's product portfolio. Manage renewal discussions and support customer retention. Coordinate with Support, Product, Engineering, and other internal teams to ensure customer issues are addressed effectively. Escalate and follow up on ongoing support or operational issues until appropriate resolution is reached. Maintain accurate customer information, account activity, and health status within the CRM. Gather customer feedback and communicate relevant insights to the Product team. Support customers through business changes such as additional venues, expansions, new products, and multi-location rollouts. Ensure customers continue to receive value from Kayana's solutions after go-live.<br>What We're Looking For Fluency in English and Spanish, both written and spoken. Proven experience in sales, business development, account management, customer success, onboarding, or a similar customer-facing role. Strong commercial mindset with the ability to identify and convert new business opportunities. Experience managing customers throughout the full customer lifecycle. Confident presenting and demonstrating technology or software solutions to customers. Strong communication, negotiation, and relationship-building skills. Experience working with CRM systems and maintaining accurate sales and customer records. Strong organisational skills with the ability to manage multiple customers, opportunities, and onboarding projects simultaneously. Ability to understand customer business requirements and translate them into practical solutions. Comfortable working with cross-functional teams including Support, Product, Engineering, and Operations. Proactive approach to identifying customer issues, opportunities, and risks. Ability to work towards and consistently achieve commercial targets. Strong interest in technology and the ability to quickly learn new products and systems. Experience in hospitality, retail, EPOS, payments, Saa S, or technology would be highly advantageous. Highly Preferred Previous experience selling or managing Saa S, EPOS, payments, hospitality technology, or retail technology solutions. Experience working with restaurants, cafés, hospitality groups, retail businesses, or multi-location operators. Experience conducting product demonstrations and customer training. Experience managing technical implementations or software onboarding. Existing knowledge of the UAE hospitality and retail market. Experience working with international customers and multicultural teams. Experience managing multi-location customer accounts and expansion opportunities. Additional language skills would be an advantage. Why Join Us? At Kayana, you will be part of a fast-growing global technology company where your work will have a direct and visible impact on our customers and commercial growth. We offer:A clear path for career growth and development. The opportunity to work with innovative technology that is reshaping the ordering and payments industry. Direct exposure to hospitality, retail, payments, Saa S, and AI-powered technology. The opportunity to manage the full customer lifecycle, from acquisition through onboarding and long-term account growth. A supportive and collaborative environment where your success is celebrated. Direct access to senior leadership and the opportunity to take ownership from day one. The opportunity to work with international customers across multiple markets. The opportunity to work in an ambitious, fast-moving, AI-centric technology company. A collaborative, high-performance environment where decisions are made quickly and ownership is encouraged. Location: Dubai, UAEWork Arrangement: Full-time, On-site | Monday–Saturday Languages: English & Spanish Salary: Starting AED 7,000

About The Role<br><br>This is a senior leadership role for someone who sets the standard for how research is designed, how clients are advised, and how the next generation of researchers is developed. You'll own the most complex, highest-value client relationships in the region, leading on methodology and commercials from first enquiry through to delivery, and acting as the go-to specialist your clients and colleagues come to when the answer isn't obvious.<br><br>We're looking for a Research Director who leads by example: someone who can rationalise decisions with the bigger picture in mind, hold a room of senior stakeholders, and build a solutions-focused culture around them. You'll be accountable not only for your own work but for the quality, development, and engagement of the team delivering alongside you — and genuinely curious about how AI and automation can make that team smarter, not just faster.<br><br>Key Responsibilities<br><br>Client Leadership & Account Growth<br><br>Own the region's most complex, high-value client relationships — acting as their main point of contact and trusted adviser, so that You Gov becomes their default, repeat choice. Seek out cross-sell and upsell opportunities as part of a wider client strategy, introducing clients to the full You Gov suite (Data Services, Data Products, Sport, Custom) and advising honestly on when each is and isn't the right fit. Demonstrate Brand Index and Profiles to clients and translate research insight into commercial growth in partnership with Account Management. Lead on client enquiries, tenders and RFIs for complex projects — owning methodology, costs, and the commercial conversation end-to-end. Consult with clients on complex, sensitive, or contentious topics, and guide junior colleagues on the most appropriate methodology. Manage client expectations proactively and identify and implement long-term solutions to conflict internally (across departments, including CENX teams) and externally (clients and vendors).<br><br>Research Design, Methodology & Quality<br><br>Design questionnaires for clients of any complexity, including bespoke solutions to unique scenarios; brief and delegate first drafts to junior colleagues, and give and receive constructive feedback openly. Coordinate and guide projects of any complexity, leading on both the research and commercial front, and breaking work down so simpler tasks develop the wider team. Script surveys on CI/G4 during periods of capacity — including drawing on Scripting support where required — and delegate to junior colleagues for skills development. Apply and communicate the principles of sample design, weighting, and significance testing with confidence, coaching colleagues through both basic and advanced statistical analysis. Ensure the team continually raises the bar on quality control for questionnaires and reports, sharing best practice and suggesting improvements. Bring an excellent understanding of ops functions to bear, supporting colleagues and driving process changes where efficiency gains are identified. Keep research knowledge current as methodologies and technology evolve, and confidently guide colleagues on online research terminology and use cases.<br><br>Commercial Leadership & New Business<br><br>Write proposals from scratch for clients regardless of complexity, answer tenders and RFIs, review and guide junior colleagues' proposals, and act as sign-off for large-scale proposals. Act as the specialist and go-to person for specific sectors or subject areas, bringing depth of industry knowledge to pitches and delivery. Lead on pricing and methodology for new business enquiries, balancing client need, deliverability, and commercial return.<br><br>Storytelling & Client Presentations<br><br>Lead client presentations and meetings independently, adapting the story for the audience in the room — from analysts to C-suite. Interpret insight and provide clear recommendations that address the client's underlying business need, not just the brief as written. Use Crunch confidently — including analysis and dashboards — to walk clients through results, and articulate its capabilities across different use cases. Coach junior colleagues on presentation and client-handling skills, giving them visible roles in client-facing work wherever possible.<br><br>AI-Enabled Ways of Working<br><br>Actively look for ways AI and automation can improve research design, data processing, analysis, and reporting — from scripting checks to first-pass dashboard build. Champion new tools and techniques across the team's workflow, setting the example rather than waiting to be told, and stay current on AI developments relevant to market research. Use AI thoughtfully and responsibly, always sense-checking outputs and applying professional judgement before anything reaches a client.<br><br>Team Leadership & People Development<br><br>Manage individual and team workloads flexibly so that all work is picked up and efficiently distributed day to day, including client and new business enquiries. Mentor junior colleagues on research, technical, commercial, people, and HR matters, with regular catch-ups with direct reports to keep development on track — and the confidence to handle difficult conversations. Lead the recruitment process and attend second-stage interviews across roles to assess candidate quality and team fit. Lead on team and company initiatives — acting as a specialist or champion and delegating to build engagement and motivation across teams and departments. Uphold and enforce the company's and The Research Society's professional and ethical standards in all interactions, leading a solutions-focused culture. Contribute to an environment of openness to continuous learning and feedback, proactively sharing learning and leading training for junior colleagues.<br><br>Qualifications<br><br>What We're Looking For<br><br>Minimum 10-12 years' quantitative market research experience, including substantial client leadership and line management of research teams. A track record of owning and growing high-value accounts and winning repeat business — you think commercially by instinct. Proven ability to lead multiple complex projects and project teams simultaneously, to deadline and to budget. Excellent attention to detail, with the judgement to rationalise decisions in light of their impact on the client, the business, and senior stakeholders. Authoritative presenter and communicator, able to adapt style across audiences and situations, from working teams to C-suite. Excellent understanding of questionnaire design, sample design, weighting, and significance testing, with the ability to coach others. Confident scripting experience (CI/G4 or equivalent) and a sound working knowledge of ops functions. Genuine curiosity about AI tools and how they improve research and reporting workflows, with the credibility to champion them across a team. Confident across Microsoft Office 365 and its Google equivalents, plus data visualisation tools; Crunch experience strongly preferred. Fluency in English required and Arabic preferred Familiarity with regional (MENA) cultural nuances and a client-first mindset.<br><br>Preferred Skills<br><br>Advanced statistical analysis capability beyond standard significance testing and weighting. Recognised sector or subject-matter specialism that clients seek out by name. Experience owning proposal sign-off and pricing for large-scale or tendered work. Experience using AI or automation tools in a research or analytics context (data processing, dashboard build, first-draft reporting). Experience leading recruitment and building teams, not just managing them.<br><br>What Good Looks Like At This Level<br><br>At Research Director level, we expect someone who:<br><br>Leads by example on professionalism, ethics, and communication with all high-level internal and external stakeholders. Takes accountability for projects and project teams at scale, including for the actions of more junior colleagues. Owns client enquiries end-to-end — methodology, costing, and proposal writing from scratch — including complex, sensitive, or contentious projects. Is the recognised specialist or go-to person for particular sectors, subjects, or methodologies. Signs off large-scale proposals and reviews others' work with a consistent quality bar. Builds relationships strong enough that You Gov becomes the client's default choice, and actively cross-sells across the You Gov suite. Identifies and drives process improvements rather than waiting for them to be flagged. Mentors and develops the team deliberately — regular catch-ups, honest feedback, and difficult conversations handled well. Leads recruitment and resolves conflict with long-term solutions, internally and externally. <br><br>Why Join Us?<br><br>You'll work with a fast-paced, innovative team that genuinely embraces new ways of working — including AI — to deliver sharper insight, faster. As Research Director you'll shape how research is delivered across the region: owning the client relationships that matter most, setting the technical and commercial standard, and building the team that carries it forward.<br><br>Why join You Gov?<br><br>Join our global team to help us achieve our social mission: to make millions of people’s opinions heard for the benefit of our local, national, and international communities.<br><br>Understanding diversity of opinion requires diversity of background. Although our global panel of millions of people worldwide powers our research, our biggest asset is our people. If our research is to be truly representative of what the world thinks, we need people from all walks of life to be part of the team to bring their perspective to the work we do.<br><br>Life at You Gov<br><br>We are driven by a set of shared values. We are fast, fearless, and innovative. We work diligently to get it right. We are guided by accuracy, ethics, and proven methodologies. We respect and trust each other, bringing these values into everything that we do.<br><br>We strive to provide You Govers with best-in-class benefits to support their physical, financial, and emotional wellbeing. We want our employees to have a sense of belonging and uniqueness in a supportive workplace, so they can bring their full selves to work.<br><br>Equal Opportunity Employer<br><br>As an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity or expression, and sexual orientation), parental status, national origin, marital status, age, disability, genetic information, HIV status, political affiliation, socioeconomic background, veteran status or any other characteristic protected by law or in line with our responsibilities as a fair and ethic employer. All employment decisions are made based on occupational qualifications, merit, and business need.<br><br>Data Privacy<br><br>To find out how we collect and use your personal data when you apply for a role at You Gov, please read our privacy notice at https://jobs.yougov.com/privacy

<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p> <p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p> <p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p> <p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p> <h4>What you'll be doing</h4> <p>As a Corporate Finance & Development Manager, you will lead the analytical and execution agenda behind the Group's most strategic capital and growth decisions. The role acts as a key thought partner to the CFO office and ExCom — translating complex business questions into structured analysis, deal architecture, and decision-ready recommendations. The Manager owns end-to-end workstreams across capital allocation, Group-level portfolio optimization, new market entry, M&A and JV transactions ensuring every initiative is rigorously underwritten, well-structured, and aligned with the Group's long-term value creation priorities.</p> <h4>ExCom & Board Deliverables</h4> <p>Lead the preparation of ExCom, CFO, and Board materials on capital deployment, portfolio performance, M&A opportunities, and strategic initiatives, owning the narrative arc from raw analysis through to final recommendation. Distill complex financial, commercial, and strategic content into clear, executive-grade outputs, ensuring intellectual rigor and a sharp point of view. Anticipate leadership questions and structure pre-reads, discussion notes, and decision memos that drive alignment and accelerate decision-making. Partner with the VP of CFD to shape the cadence and content of recurring governance forums (CAPCOM, ExCom, Family Board) on capital and investment matters.</p> <h4>M&A & Deal Structuring:</h4> <p>Support the financial and structural workstreams on M&A, JV, divestment, and partnership transactions, from origination support through to execution. Architect deal structures — equity splits, governance terms, earn-outs, put/call mechanics, capital contributions, and exit pathways — that balance value creation, risk allocation, and strategic control. Build and own integrated valuation models (DCF, SOTP, trading and transaction comps) and lead negotiations support including bid strategy, sensitivity ranges, and walk-away thresholds. Coordinate financial, tax, and operational due diligence streams, synthesizing findings — including synergy assessment and integration risks — into a single investment thesis and risk register for leadership. Draft Investment Committee papers, term sheets input, and post-signing integration or value creation plans as needed.</p> <h4>New Markets & Growth Strategy:</h4> <p>Actively contribute in structuring market entry analyses for new geographies, categories, and brand opportunities, combining top-down market sizing with bottom-up unit economics to test commercial viability. Develop entry-mode frameworks (organic build, JV, acquisition, distribution partnership, franchise) and recommend the optimal structure given strategic fit, capital intensity, speed-to-market, and risk profile. Partner with Business Development, Growth and Commercial teams to pressure-test business cases, refine assumptions, and ensure proposals meet Group hurdle rates and capital efficiency benchmarks.</p> <h4>Portfolio Optimization & Capital Allocation:</h4> <p>Own the analytical engine behind the Group's capital allocation framework, ranking opportunities across brands, formats, and geographies on a risk-adjusted return basis. Lead portfolio performance reviews covering ROIC, economic profit, growth trajectories, and capital intensity, surfacing reallocation opportunities and underperformance for ExCom attention. Drive WACC and cost of capital analysis at Group and business-unit level, refining benchmarks used across investment appraisal and business case validation. Support capital structure work including leverage targets, funding mix, and balance sheet optimization in coordination with Group Treasury.</p> <h4>Strategic Planning & Investment Appraisal:</h4> <p>Embed CFD's perspective into the 3-Year Strategic Plan and annual budget cycles, translating strategic ambitions into capital plans, cash flow trajectories, and value creation roadmaps. Lead the review and challenge of business unit investment submissions — new stores, brand launches, capex programs, transformation initiatives — ensuring analytical integrity and consistency with Group frameworks. Run scenario and stress-testing exercises across the portfolio to quantify exposure to macro, FX, and operational sensitivities, and recommend mitigation actions.</p> <h4>Stakeholder Partnership and Advisory:</h4> <p>Operate as a connector across Group Finance, Strategy, Commercial, Tax, Legal, and the business units, building the trust and partnership needed to move complex workstreams forward. Contribute to the continuous improvement of CFD's methodologies, templates, and governance standards.</p> <h4>Leadership & Capability Building:</h4> <p>Review models, valuations, and their underlying assumptions, scenarios, and sensitivities, coaching the team on modeling technique and analytical discipline and building capability over time. Ensure analytical outputs meet corporate finance and governance standards, and that investment assumptions and outcomes are accurately documented before materials reach leadership.</p> <h4>What you will need to succeed</h4> <ul> <li>You hold a Bachelor's degree in Finance, Economics, or Accounting; Master's, MBA, CFA, or ACA/CA strongly preferred.</li> <li>You possess 5–8 years of experience in Corporate Development, Investment Banking / M&A, Transaction Services, or top-tier Strategy Consulting, ideally with exposure to consumer, retail, or luxury sectors and emerging markets.</li> <li>You have a demonstrated track record of leading transactions or strategic projects end-to-end, including deal structuring, valuation, and executive-level communication.</li> <li>You have a deep fluency in valuation methodologies, deal mechanics, capital structure, and value creation frameworks.</li> <li>Advanced Excel and PowerPoint; working knowledge of SAP, Power BI, or Looker are an advantage.</li> </ul> <h4>What we can offer you</h4> <p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p> <p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p> <h4>Using GenAI in Your Application Process</h4> <p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p> <h4>We invite all applicants to apply</h4> <p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p> <p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>

Job Description<br><br>Important: After reviewing the key responsibilities and deciding to apply, you will need to complete an AI-based chat interview. This is part of the application process. The interview is not timed, but please complete it within a reasonable period so your application can move forward.<br><br>Key Accountabilities<br><br>Ensure full availability of Service Desk telephone and email support 24/7X365 days. Serve as the first point of contact for customers seeking technical assistance over the phone or email. Pro-actively monitor support mailboxes and log in the system. Be responsible for resolving or escalating customer reported Incidents and Service Requests and log them in the service desk tool. As a result, members of the Service Desk team must have excellent verbal and written communication skills and troubleshooting skills as well as thorough knowledge of all products, services, tools, and Service Management processes Perform remote troubleshooting through diagnostic techniques and pertinent questions Determine the best solution based on the issue and details provided by customers Direct unresolved issues to the next level of support resolver group. Provide accurate information on IT products or services Record events and problems and their resolution in logs Follow-up and update customer status and information Pass on any feedback or suggestions by customers to the appropriate internal team Identify and suggest possible improvements on procedures<br><br>Qualifications<br><br>B. Sc. in Telecommunications/Computer engineering. <br><br>Experience<br><br>1-3 years solid experience in a telecom environment. Telecom Engineering graduate or equivalent. <br><br>Skills<br><br>Must have knowledge on using the HP Service Management tool. Must be proficient in MS office. Must be able to work effectively in a 24 x 7 x 365 environment. Must have a friendly disposition and good customer service skills in order to clearly and effectively communicate technical situations to non-technical personnel. Ability to handle multiple tasks at once, to prioritize, and demonstrate excellent follow-through on each task assigned. Ability to express oneself clearly and concisely, both orally and in writing.<br><br>About Us<br><br>Who we are: A young UAE based company focused on finding talented people, helping them and our clients to grow<br><br>What we do: Delivering great customer experiences is at the heart of what we do. We do this by creating meaningful connections between brands and their customers, by providing the right people who seamlessly integrate into our clients’ organizations to deliver great experiences.<br><br>About The Team<br><br>About Emirates integrated Telecommunications Company PJSC<br><br>The Emirates Integrated Telecommunications Company PJSC was founded in 2005. We are the UAE’s second licensed telecommunications operator. We operate under two brands: du (launched in 2007) and Virgin Mobile the region’s first digital service (started operations in September 2017). We are listed on the Dubai Financial Market (DFM) and trade under the DU ticker (Bloomberg DU UH, Refinitiv DU. DU). Our core shareholders are government-related entities (Emirates Investment Authority 50.12%, Emirates International Telecommunications 19.7%, Mamoura Diversified Global Holding PJSC 10.06%) and the remaining by public shareholders.

<strong>Responsibilities<br></strong>Client Solutions are the trusted advocates connecting key stakeholders, providing inspiration and insights, driving collaboration that translate into long term client partnerships and growth! We are responsible for the day to day relationship and for ensuring success of advertiser investment. As trusted partners, we proactively advise our clients of opportunity and solutions to exceed their expectations, securing future investment.<br><br>The Client Solutions Manager - Gaming is an expert in TikTok's performance &amp; branding advertisement solutions for key clients in the gaming industry. Client Solutions Manager proposes full-funnel advertisement solutions to clients and is responsible for campaign operation and optimisation of auction advertisement products. The roles &amp; responsibilities also include educating new or additional TikTok ad products and adopting new features to seek opportunities for upselling.<br><br>Responsibilities:<br>- Manage and grow client relationships with Mobile Gaming advertisers<br>- Support and work closely with the Business Partnership Managers on research, plan and pitch with a greater focus on relevant product solutions and advertising strategy <br>- Create and optimize client ad strategies by using a wide range of TikTok for Business product solutions, including organic solutions, branding, brandformance and performance products<br>- Increase adoption and engagement of TikTok’s auction platform and auction-based tools, providing ongoing technical support and real time analysis<br>- Analyze campaign performance data to offer clients data-driven business insights and at the same time, use those insights to improve our advertising offerings.<br>- Conduct regular and strategic business reviews and take a consultative, long-term approach to build productive relationships with clients, in collaboration with various internal teams<br>- Act as product champion to drive revenue and adoption in key product and business growth areas, build team level expertise, and actively promote cross-regional/functional exchange and collaboration <br>- Work closely with product and engineering teams to help them troubleshoot client issues during a campaign, provide market feedback, and support TikTok for Business product development <br>- Work closely with creative teams to provide gaming clients with creative solutions support including creative insights and creative strategies <br>- Work closely with measurement partners and advertisers to develop a solid understanding of how advertisers measure success and help them understand the true value of TikTok<br>- Cooperate with the Ad Policy team to ensure the clients and team are kept up to date on any policy changes and get all support needed <br>- Cooperate with the Ad Operation team to ensure a smooth and successful campaign execution, and ensure ad specifications and rates are accurate.<br>- Cooperate with the Organic team to help clients enhance organic presence to complement paid activities<br>- Keep an accurate record of pending and active campaign plans and maintaining campaign schedules and availability of ad inventory<br><br><strong>Qualifications<br></strong>Minimum Qualifications<br>- 3+ years of experience in performance-based campaign management across in-house marketing, digital agencies, platforms, or media environments.<br>- Deep understanding of user acquisition and performance marketing, with a strong interest in social media and the gaming industry.<br>- Proactive, self-starting attitude with excellent project management, organizational, and analytical skills.<br>- Sales-oriented mindset with strong account management experience and the ability to build trusted client relationships.<br>- Experience with campaign optimization, tracking, attribution, and measurement, including hands-on use of major MMPs such as AppsFlyer and Adjust.<br>- Due to needs of the Turkish market and clients, this role will require Turkish language proficiency alongside English.<br>- Fast learner with a start-up mindset and the ability to adapt quickly in a dynamic environment.<br><br>Preferred Qualifications<br>- Experience working cross-functionally with product and engineering teams to diagnose and solve technical issues.<br>- Strong understanding of measurement frameworks, attribution challenges, and performance troubleshooting across complex campaigns.<br>- Experience supporting clients or advertisers in the gaming industry.<br>- Ability to balance strategic thinking with hands-on execution in a client-facing commercial role.<br><br><strong>About TikTok<br></strong>TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.​<br><br><br><strong>Why Join Us<br></strong>Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.​<br>We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.​<br>​<br>Diversity &amp; Inclusion​<br>TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.​

Responsibilities<br>About the team<br>Client Solutions are the trusted advocates connecting key stakeholders, providing inspiration and insights, driving collaboration that translate into long term client partnerships and growth! We are responsible for the day to day relationship and for ensuring success of advertiser investment. As trusted partners, we proactively advise our clients of opportunity and solutions to exceed their expectations, securing future investment.<br><br>About the role<br>The Client Solutions Manager - Gaming is an expert in Tik Tok's performance & branding advertisement solutions for key clients in the gaming industry. Client Solutions Manager proposes full-funnel advertisement solutions to clients and is responsible for campaign operation and optimisation of auction advertisement products. The roles & responsibilities also include educating new or additional Tik Tok ad products and adopting new features to seek opportunities for upselling.<br><br><br>- Manage and grow client relationships with Mobile Gaming advertisers<br>- Support and work closely with the Business Partnership Managers on research, plan and pitch with a greater focus on relevant product solutions and advertising strategy <br>- Create and optimize client ad strategies by using a wide range of Tik Tok for Business product solutions, including organic solutions, branding, brandformance and performance products<br>- Increase adoption and engagement of Tik Tok’s auction platform and auction-based tools, providing ongoing technical support and real time analysis<br>- Analyze campaign performance data to offer clients data-driven business insights and at the same time, use those insights to improve our advertising offerings.<br>- Conduct regular and strategic business reviews and take a consultative, long-term approach to build productive relationships with clients, in collaboration with various internal teams<br>- Act as product champion to drive revenue and adoption in key product and business growth areas, build team level expertise, and actively promote cross-regional/functional exchange and collaboration <br>- Work closely with product and engineering teams to help them troubleshoot client issues during a campaign, provide market feedback, and support Tik Tok for Business product development <br>- Work closely with creative teams to provide gaming clients with creative solutions support including creative insights and creative strategies <br>- Work closely with measurement partners and advertisers to develop a solid understanding of how advertisers measure success and help them understand the true value of Tik Tok<br>- Cooperate with the Ad Policy team to ensure the clients and team are kept up to date on any policy changes and get all support needed <br>- Cooperate with the Ad Operation team to ensure a smooth and successful campaign execution, and ensure ad specifications and rates are accurate.<br>- Cooperate with the Organic team to help clients enhance organic presence to complement paid activities<br>- Keep an accurate record of pending and campaign plans and maintaining campaign schedules and availability of ad inventory<br><br>Qualifications<br>Minimum Qualifications<br>- 3+ years of experience in performance-based campaign management across in-house marketing, digital agencies, platforms, or media environments.<br>- Deep understanding of user acquisition and performance marketing, with a strong interest in social media and the gaming industry.<br>- Proactive, self-starting attitude with excellent project management, organizational, and analytical skills.<br>- Sales-oriented mindset with strong account management experience and the ability to build trusted client relationships.<br>- Experience with campaign optimization, tracking, attribution, and measurement, including hands-on use of major MMPs such as Apps Flyer and Adjust.<br>- Excellent verbal and written English communication skills, with the ability to translate technical concepts into clear, actionable language for non-technical stakeholders.<br>- Fast learner and the ability to adapt quickly in a dynamic environment.<br><br>Preferred Qualifications<br>- Experience working cross-functionally with product and engineering teams to diagnose and solve technical issues.<br>- Strong understanding of measurement frameworks, attribution challenges, and performance troubleshooting across complex campaigns.<br>- Experience supporting clients or advertisers in the gaming industry.<br>- Ability to balance strategic thinking with hands-on execution in a client-facing commercial role.<br><br>About Tik Tok<br>Tik Tok is the leading destination for short-form mobile video. At Tik Tok, our mission is to inspire creativity and bring joy. Tik Tok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.<br><br><br>Why Join Us<br>Inspiring creativity is at the core of Tik Tok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.<br>We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.<br><br>Diversity & Inclusion<br>Tik Tok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At Tik Tok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

About BJAK<br><br>The original mission of BJAK is we believe people deserve smarter ways to plan, save and grow their money. This is the origin of our name.<br><br>Started in 2019, we built the first mobile-first, insurance platform, enabling insurance to be accessible online by millions in the region. Today, its the leading insurance platform in Southeast Asia.<br><br>Today, we are expanding ways to help people in the region — this includes spending, saving, investing, exchanging, travelling, and more. Our mission is help people get more from their money every day.<br><br>We have teams working around the world, with over 20 nationalities from our offices and remotely, who truly enjoys their work. We are looking for the most talented and driven people we can find. We are looking for people who work for their passion, not counting hours. Who loves building great next-generation products, not status quo. Who cares about redefining how everyone around us can get the best financial applications, not for an exclusive few.<br><br>If you're this person, we'd love to talk to you.<br><br>The Role<br><br>We are looking for high-ownership generalists to join the Founder's Office for BJAK's finance super app expansion. This role is for builders who can take on ambiguous business problems, move fast across functions and help launch new financial products, markets, licences and partnerships.<br><br>What You'll Own<br><br>Drive zero-to-one strategic projects for the finance super app. Support licensing, market entry, partner acquisition, office setup, hiring and operating plans. Research markets, competitors, regulations, partners and business models. Turn founder-level ideas into structured plans, owners, timelines and next actions. Work across product, legal, compliance, finance, hiring, operations and country teams. Build trackers, briefs, memos, operating documents and execution rhythms. Own urgent business problems until they are solved. <br><br>What We're Looking For<br><br>Strong generalist with high ownership, strong writing and sharp business judgement. Able to learn new industries, regulations and markets quickly. Comfortable working on licensing, partnerships, operations, market research and execution. Can turn messy inputs into clear plans and follow-through. Fast, resourceful and calm under pressure. Strong English communication and structured thinking. Experience in startups, consulting, fintech, strategy, operations, investing or founder-led environments is a strong advantage. <br><br>The Kind of Builder We Want<br><br>Finds a way without waiting for a full playbook. Can work with senior leaders and still do hands-on execution. Writes clearly, thinks practically and follows up relentlessly. Handles ambiguity without creating drama. Cares about real outcomes, not looking important. <br><br>This Role Is Not For<br><br>People who only want strategy decks. Candidates who need fixed job scope and predictable tasks. People who avoid follow-up, admin details or operational work. Those who cannot write clearly or move fast. People who want title/status more than responsibility. <br><br>Location<br><br>This role is based in the United Kingdom. This is a hybrid role. You are expected to work from our United Kingdom office at least 3 days per week.<br><br>Language<br><br>English is our main working language across global teams. Strong English communication is required. <br><br>Interview Process:<br><br>Our process is designed to move fast:<br><br>Online assessment or practical task Role-specific interview CEO / final round<br><br>For strong candidates, we aim to complete the process and make an offer within 1 week from the start of the interview process.<br><br>Candidates who complete assessments quickly will be prioritized.

Our client is one of the leading Leading IT Service provider.<br><br>Responsibilities:<br><br>This role will provide day-to-day Service Desk technical support for educational institutions across the UAE. You will be the first point of contact for initial technical investigation of end user hardware and application issues for desktop, laptop, peripherals, telecoms and network systems. Any issues that cannot be resolved need to be escalated to the appropriate next level, either onsite/backline or third-party vendor. You will retain ownership of the issue through the entire lifecycle and manage and coordinate all activities whilst maintaining regular end user communication until there is confirmation from the user that the issue has been resolved. End-to-end ownership of the incident/service request lifecycle Communicate effectively with end-users to discuss service requests & / or incident resolution Log, track, manage and close End User, Infrastructure, Network and Application support requests using an ITSM tool Provide L1/Initial Technical Investigation/First Call Resolution of issues for service requests and incidents Act as a single point of contact for the end users Respond to/logging tickets for the end users Ticket triage and categorization Escalate and assign requests / incidents to nominated Level 2/3, 3rd party support groups Track the escalated incident or request for follow-up and user communication – with all support groups until they are fully closed Receive customer change request and log in appropriate tool Coordinate change requests with customer and NOC L2/L3 Engineers Authenticate the end-user by means of contact information, location, or a unique identifier <br><br>Qualifications & Skills<br><br>BSc. degree in a technical field related to Information Technology Minimum of 3 years relevant IT experience incl. but not limited to: Basic understanding of networks, MS Office Products, Microsoft Windows Minimum of 3 years in customer service desk and / or call center Fluent in Arabic (native language) and English Suitably trained and qualified Excellent customer service, communications, and soft skills Service oriented, open, and good with analytical skills Experience with a recognized ITSM tool (Remedy, Manage Engine, Service Desk, Ivanti, etc) Must have a basic understanding of networks <br><br>Halian Group:<br><br>With over 27 years of experience, we have come to understand that innovation is the only way to provide agile, practical solutions that transform businesses and careers.<br><br>Our resourcing and smart services help you to realize tomorrow’s potential. Discover the amazing things possible when you bring the right people and the right technologies together<br><br>Service Desk Agent - DXB in Dubai, United Arab Emirates