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<p>A reputable organization is seeking hardworking and reliable Packing Helpers to support daily warehouse and packaging operations. The ideal candidates will assist with packing, labeling, sorting, and preparing goods for storage or dispatch while maintaining safety and cleanliness standards.</p> <p>Key Responsibilities<br /> Pack products and goods accurately according to instructions.<br /> Label, seal, and prepare packages for storage or dispatch.<br /> Sort and organize products in the designated warehouse areas.<br /> Check packed items for visible damage or packaging issues.<br /> Assist with loading and unloading goods when required.<br /> Move and arrange cartons, packages, and materials safely.<br /> Maintain cleanliness and proper organization of the packing area.<br /> Follow workplace safety and handling procedures.<br /> Assist warehouse staff with daily operational tasks.<br /> Handle products carefully to prevent damage or loss.<br /> Follow instructions from supervisors and team leaders.<br /> Perform other general warehouse and packing duties as assigned.<br /> Requirements<br /> Previous experience in packing, warehousing, logistics, or a similar role is an advantage.<br /> Freshers may also apply.<br /> Ability to perform repetitive and physically demanding tasks.<br /> Good attention to detail and ability to follow instructions.<br /> Responsible, punctual, hardworking, and reliable.<br /> Ability to work independently and as part of a team.<br /> Basic understanding of workplace safety and cleanliness.<br /> Willingness to work in a fast-paced warehouse environment.</p> <p>Interested candidates who meet the requirements may send their updated CV to:&#x1f4e7; hrjamal.hotels@gmail.com</p>

<ul><li>Assist the Tandoor Chef in preparing and marinating ingredients for tandoori dishes, ensuring consistent flavor profiles.</li><li>Skillfully manage the loading and unloading of naan, roti, and other bread items into and out of the tandoor oven, maintaining optimal cooking times.</li><li>Maintain impeccable cleanliness and sanitation of the tandoor station, including the oven, utensils, and surrounding work area, adhering to food safety standards.</li><li>Prepare and serve various tandoori appetizers and main courses under the guidance of the Tandoor Chef, focusing on presentation and quality.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent education is preferred.</li><li>Previous experience working in a kitchen environment, preferably with Indian cuisine, is a significant advantage.</li><li>Demonstrated understanding of basic food safety and hygiene principles.</li><li>Ability to work efficiently in a fast-paced kitchen environment and stand for extended periods.</li></ul>

<ul><li><p>Manage daily warehouse operations, including receiving, storage, picking, packing, dispatch, and inventory control.</p></li><li><p>Maintain accurate inventory records through cycle counts, stock verification, and ERP/WMS (SAP) transactions.</p></li><li><p>Ensure compliance with warehouse SOPs, safety standards, and inventory management procedures.</p></li><li><p>Investigate inventory discrepancies and implement corrective actions to improve stock accuracy.</p></li><li><p>Coordinate with Procurement, Operations, and Finance to ensure efficient material flow.</p></li><li><p>Prepare warehouse reports, analyze inventory data, and identify opportunities for process improvement.</p></li><li><p>Strong knowledge of warehouse operations, ERP/WMS (SAP), Microsoft Excel, logistics, supply chain management, and safety regulations is required.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Experience: Minimum 8 years Education: Diploma or Bachelor's Degree in Logistics, Supply Chain, Business Administration, or a related field</p></li></ul>

<ol><li><p>Generate and qualify leads through cold calling, networking and online research.</p></li><li><p>Assist in reaching out to prospective clients and scheduling meetings.</p></li><li><p>Follow up with leads and maintain client relationships.</p></li><li><p>Update and manage client information using CRM software.</p></li><li><p>Support the sales team in achieving monthly targets.</p></li><li><p>Conduct market research on the Indian and UAE financial markets.</p></li><li><p>Prepare sales reports and maintain accurate records of daily activities.</p></li><li><p>Learn about financial products and services to confidently communicate with clients.</p></li></ol><p><strong>Desired Candidate Profile</strong></p><ol><li><p>Currently pursuing or recently completed a Bachelor's degree in Business, Marketing, Finance, Economics or a related field.</p></li><li><p>Strong interest in sales, finance and business development.</p></li><li><p>Good understanding of the Indian and UAE markets is preferred.</p></li><li><p>Excellent communication and interpersonal skills.</p></li><li><p>Confident speaking over the phone and interacting with clients.</p></li><li><p>Proficient in Microsoft Office (Excel, Word, Outlook).</p></li><li><p>Self motivated, eager to learn and target-driven.</p></li><li><p>Fluency in English is required, Hindi or other Indian languages are an advantage.</p></li></ol>

About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>About The Team<br><br>The People Team at Agoda is committed to attracting, developing, and retaining exceptional talent from across the globe. We work to create an inclusive, high-performing, and engaging environment where employees can grow, contribute meaningfully, and do their best work. Through a strong focus on people experience, service quality, and business partnership, we help Agoda scale while preserving what makes our culture distinctive.<br><br>Within the People Team, the People Experience and Services function is responsible for designing and delivering critical people experiences, services, and operating foundations that support employees and managers across the employee lifecycle. This includes enabling smooth onboarding and mobility experiences, delivering effective workplace and office services, and ensuring employees have access to timely, trusted, and high-quality support when they need it.<br><br>At the center of this model sits People Services & Help Desk — Agoda’s front door for People support — supported by specialist service teams such as People Relations Services. Together, these teams play a critical role in how employees and managers experience the People function day to day: through clear guidance, responsive support, effective issue resolution, and trusted handling of sensitive people matters.<br><br>Opportunity<br><br>We are looking for an Associate Director, Head of People Services & Help Desk to lead Agoda’s employee-facing People service delivery model across People Help Desk / Tier 1 support, Tier 0 / self-service foundations, and Global People Relations Services.<br><br>This is a key leadership role within People Experience and Services, responsible for shaping how employees and managers access support across a wide range of People topics — from day-to-day HR questions and lifecycle support to more complex and sensitive employee matters requiring specialist intervention.<br><br>In this role, you will lead the teams responsible for:<br><br>People Help Desk / Tier 1 services Tier 0 / self-service and knowledge foundations Global People Relations Services, including case governance and specialist support for complex employee relations matters <br><br>You will own the effectiveness of Agoda’s People support model from the employee and manager perspective, ensuring it is clear, trusted, scalable, and increasingly insight-driven. This includes strengthening service standards, improving routing and handoffs across teams, enabling greater self-service, and ensuring sensitive employee matters are handled with appropriate quality, consistency, and governance.<br><br>This role is ideal for a leader who combines strong service delivery and operational leadership with sound judgment, systems thinking, and the ability to build a modern, scalable People support model in a global, fast-moving organization.<br><br>This position is based in Bangkok. Agoda provides relocation support for successful candidates who are not currently located in Bangkok. Please note that we are not open to remote work or the possibility of being based in other locations.<br><br>What You’ll Do<br><br>Lead Agoda’s People Services front door and employee support model<br><br>Lead Agoda’s employee-facing People Services model across Tier 1 Help Desk support, Tier 0 self-service, and the interface into specialist support teams. Define and evolve how employees and managers access support across People topics, ensuring a clear, seamless, and trusted experience. Establish strong service principles, operating rhythms, and leadership across the teams responsible for day-to-day People support and complex employee issue resolution. Ensure Agoda’s People support model scales effectively with organizational growth, complexity, and global reach. <br><br>Lead the People Services & Help Desk team<br><br>Lead, manage, and develop the People Services & Help Desk team to deliver high-quality, consistent, and empathetic Tier 1 support across core HR topics such as policies, processes, employee data, benefits, onboarding, leaves, mobility, and general employee lifecycle support. Set service standards, KPIs, quality expectations, and operating controls to ensure timely, accurate, and compliant case handling. Build a strong service culture with clear accountability for employee experience, right-first-time resolution, responsiveness, and professionalism. Oversee workforce planning, capacity management, and prioritization across service demand, seasonal peaks, and new People initiatives. <br><br>Lead Global People Relations Services<br><br>Lead the Global People Relations Services team, ensuring high-quality and well-governed support across complex employee matters such as performance concerns, misconduct, grievances, investigations, disciplinary actions, involuntary exits, and employee matters arising from organizational change. Ensure clear service ownership, escalation pathways, and governance across People Relations case handling. Partner closely with HR Business Partners, Legal, Compliance, and other relevant stakeholders to ensure people relations matters are handled fairly, consistently, pragmatically, and in line with internal policies and local legal requirements. Drive high standards in case management, documentation, risk identification, and decision quality across the People Relations team. Use case trends and themes to inform improvements in manager guidance, policy design, service processes, and broader practices. <br><br>Own the operating interfaces across Tier 1, People Relations, and specialist teams<br><br>Serve as the senior operational owner for how work flows between Help Desk / Tier 1, People Relations Services, and other Tier 2 / specialist teams across the People organization. Define and continuously improve routing logic, escalation models, intake criteria, handoffs, service ownership, and resolution pathways. Ensure employees and managers experience a joined-up service model even when multiple People teams are involved. Clarify roles and interfaces across Help Desk, People Relations, Payroll, Rewards, Mobility, People Partners, CoEs, and other specialist teams. <br><br>Build Tier 0 / self-service and knowledge management foundations<br><br>Develop and execute Agoda’s roadmap for Tier 0 / self-service, moving the organization toward more proactive, intuitive, and self-directed resolution of common People queries. Own and strengthen the People knowledge ecosystem, including FAQs, help content, decision trees, agent guidance, and employee-facing support materials. Partner with policy owners and People SMEs to simplify complex topics into clear, scalable, and user-friendly content. Drive case deflection, knowledge reuse, content governance, and self-service adoption through disciplined measurement and continuous improvement. <br><br>Enable digital, conversational, and AI-supported service delivery<br><br>Partner with Product, Tech, Systems, and Data teams to improve People support platforms, workflows, and user journeys across self-service and case management. Identify and help shape practical use cases for conversational and agentic AI within People Services, ensuring they enhance employee experience and complement human support. Provide leadership input into the design, testing, rollout, and continuous refinement of AI-enabled and digital service solutions. Ensure appropriate controls, privacy, escalation paths, and trust mechanisms are in place for all digital and AI-supported support channels. <br><br>Drive operational excellence and continuous improvement<br><br>Monitor and improve key service performance metrics across Help Desk and People Relations Services, such as case volume, first contact resolution, time to resolution, service quality, customer satisfaction, escalation rates, re-open rates, and self-service deflection. Lead ongoing improvements in workflows, playbooks, standard responses, training, quality assurance, and reporting. Partner with People Service Excellence and other stakeholders to simplify processes, remove friction, and improve end-to-end employee and manager experiences. Ensure effective controls, compliance, documentation standards, and data privacy practices are embedded across service operations. <br><br>Lead through insight, stakeholder partnership, and change<br><br>Act as the senior People Services contact for service performance, priorities, risks, and transformation opportunities. Provide regular insight and reporting to People leaders on service trends, root causes, organizational pain points, and improvement opportunities. Partner with Communications and relevant People teams to coordinate messaging around policy changes, process updates, and new tools or services. Support broader People transformation by bringing an employee-service lens to operating model design, simplification, and capability building across the function. <br><br>What You’ll Need To Succeed<br><br>Bachelor’s degree in business, Human Resources, Operations, Law, Psychology, or a related field; advanced degree is a plus. Typically, 10+ years of relevant experience across HR shared services, employee services, People operations, employee relations, HRBP, service delivery, or related functions, including significant leadership experience. Demonstrated experience leading managers and/or multiple service teams in a complex, matrixed, and fast-paced environment. Strong experience running a service or support function with clear accountability for quality, responsiveness, service design, and stakeholder experience. Strong understanding of multi-tier service delivery models, including Tier 0 / self-service, Tier 1 support, and specialist / Tier 2 case management. Meaningful exposure to employee relations or complex people issue resolution, with sound judgment on sensitive matters and a strong appreciation for governance, risk, and consistency. Strong skills in service design, operating model improvement, process improvement, and cross-functional workflow design. Experience with HR technology platforms and service tools such as HRIS, case management systems, knowledge bases, and digital support tools. Demonstrated ability to use data and analytics to monitor performance, identify themes and root causes, and drive prioritization and decision-making. Excellent stakeholder management and communication skills, with the ability to build trust and influence across leaders, specialist teams, and cross-functional partners. Strong people leadership capability, including coaching leaders and managers, building team capability, and creating a high-performance, service-oriented culture. Comfort operating in a global, evolving, and ambiguous environment, with a strong bias for execution, improvement, and scale. <br><br>It’s great if you also have<br><br>Experience in a global or regional HR shared services / People services environment. Experience leading both broad employee support teams and specialist employee relations or case management teams. Experience in knowledge management, service content strategy, and self-service adoption. Hands-on exposure to conversational AI, chatbots, virtual assistants, or workflow automation in HR or customer support environments. Experience improving employee experience through service redesign, process simplification, or digital product thinking. Experience in a high-growth tech, internet, or digital business. Familiarity with global organizations operating across multiple countries, cultures, and regulatory environments. <br><br>Why this role matters<br><br>This role is a unique opportunity to shape how Agoda employees and managers experience People support at scale. From everyday HR queries to more complex and sensitive employee matters, the teams in this scope play an important role in making sure our people feel supported, informed, and able to navigate key moments in their Agoda journey with confidence.<br><br>As Associate Director, Head of People Services & Help Desk, you will help build a more connected, scalable, and future-ready support model, improving service quality, strengthening self-service, and ensuring complex cases are handled with care and consistency. Your work will directly influence employee experience, manager effectiveness, and how the People function continues to evolve as Agoda grows globally.<br><br>#People Services #HRShared Services #Singapore #Singapore #London #England #Hong Kong #Hong Kong #Berlin #Germany #Paris #France #Tokyo #Japan #Shanghai #China #Beijing #China #Sydney #Australia #Kuala Lumpur #Malaysia #Bangkok #Thailand #Seoul #South Korea #Amsterdam #Netherlands #Dublin #Ireland #Barcelona #Spain #Madrid #Spain #Warsaw #Poland #Prague #Czech Republic #Budapest #Hungary #Dubai #United Arab Emirates #Bangalore #India #Bengaluru #India #Hyderabad #India #New Delhi #India #Delhi #India #Gurgaon #India #Gurugram #India #Noida #India #Mumbai #India #Pune #India #Chennai #India #Jakarta #Indonesia #Manila #Philippines #HoChi Minh City #Vietnam #Hanoi #Vietnam #Taipei #Taiwan #Shenzhen #China #Munich #Germany #Zurich #Switzerland<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>About The Team<br><br>The People Team at Agoda is committed to attracting, developing, and retaining exceptional talent from across the globe. We work to create an inclusive, high-performing, and engaging environment where employees can grow, contribute meaningfully, and do their best work. Through a strong focus on people experience, service quality, and business partnership, we help Agoda scale while preserving what makes our culture distinctive.<br><br>Within the People Team, the People Experience and Services function is responsible for designing and delivering critical people experiences, services, and operating foundations that support employees and managers across the employee lifecycle. This includes enabling smooth onboarding and mobility experiences, delivering effective workplace and office services, and ensuring employees have access to timely, trusted, and high-quality support when they need it.<br><br>At the center of this model sits People Services & Help Desk — Agoda’s front door for People support — supported by specialist service teams such as People Relations Services. Together, these teams play a critical role in how employees and managers experience the People function day to day: through clear guidance, responsive support, effective issue resolution, and trusted handling of sensitive people matters.<br><br>Opportunity<br><br>We are looking for an Associate Director, Head of People Services & Help Desk to lead Agoda’s employee-facing People service delivery model across People Help Desk / Tier 1 support, Tier 0 / self-service foundations, and Global People Relations Services.<br><br>This is a key leadership role within People Experience and Services, responsible for shaping how employees and managers access support across a wide range of People topics — from day-to-day HR questions and lifecycle support to more complex and sensitive employee matters requiring specialist intervention.<br><br>In this role, you will lead the teams responsible for:<br><br>People Help Desk / Tier 1 services Tier 0 / self-service and knowledge foundations Global People Relations Services, including case governance and specialist support for complex employee relations matters <br><br>You will own the effectiveness of Agoda’s People support model from the employee and manager perspective, ensuring it is clear, trusted, scalable, and increasingly insight-driven. This includes strengthening service standards, improving routing and handoffs across teams, enabling greater self-service, and ensuring sensitive employee matters are handled with appropriate quality, consistency, and governance.<br><br>This role is ideal for a leader who combines strong service delivery and operational leadership with sound judgment, systems thinking, and the ability to build a modern, scalable People support model in a global, fast-moving organization.<br><br>This position is based in Bangkok. Agoda provides relocation support for successful candidates who are not currently located in Bangkok. Please note that we are not open to remote work or the possibility of being based in other locations.<br><br>What You’ll Do<br><br>Lead Agoda’s People Services front door and employee support model<br><br>Lead Agoda’s employee-facing People Services model across Tier 1 Help Desk support, Tier 0 self-service, and the interface into specialist support teams. Define and evolve how employees and managers access support across People topics, ensuring a clear, seamless, and trusted experience. Establish strong service principles, operating rhythms, and leadership across the teams responsible for day-to-day People support and complex employee issue resolution. Ensure Agoda’s People support model scales effectively with organizational growth, complexity, and global reach. <br><br>Lead the People Services & Help Desk team<br><br>Lead, manage, and develop the People Services & Help Desk team to deliver high-quality, consistent, and empathetic Tier 1 support across core HR topics such as policies, processes, employee data, benefits, onboarding, leaves, mobility, and general employee lifecycle support. Set service standards, KPIs, quality expectations, and operating controls to ensure timely, accurate, and compliant case handling. Build a strong service culture with clear accountability for employee experience, right-first-time resolution, responsiveness, and professionalism. Oversee workforce planning, capacity management, and prioritization across service demand, seasonal peaks, and new People initiatives. <br><br>Lead Global People Relations Services<br><br>Lead the Global People Relations Services team, ensuring high-quality and well-governed support across complex employee matters such as performance concerns, misconduct, grievances, investigations, disciplinary actions, involuntary exits, and employee matters arising from organizational change. Ensure clear service ownership, escalation pathways, and governance across People Relations case handling. Partner closely with HR Business Partners, Legal, Compliance, and other relevant stakeholders to ensure people relations matters are handled fairly, consistently, pragmatically, and in line with internal policies and local legal requirements. Drive high standards in case management, documentation, risk identification, and decision quality across the People Relations team. Use case trends and themes to inform improvements in manager guidance, policy design, service processes, and broader practices. <br><br>Own the operating interfaces across Tier 1, People Relations, and specialist teams<br><br>Serve as the senior operational owner for how work flows between Help Desk / Tier 1, People Relations Services, and other Tier 2 / specialist teams across the People organization. Define and continuously improve routing logic, escalation models, intake criteria, handoffs, service ownership, and resolution pathways. Ensure employees and managers experience a joined-up service model even when multiple People teams are involved. Clarify roles and interfaces across Help Desk, People Relations, Payroll, Rewards, Mobility, People Partners, CoEs, and other specialist teams. <br><br>Build Tier 0 / self-service and knowledge management foundations<br><br>Develop and execute Agoda’s roadmap for Tier 0 / self-service, moving the organization toward more proactive, intuitive, and self-directed resolution of common People queries. Own and strengthen the People knowledge ecosystem, including FAQs, help content, decision trees, agent guidance, and employee-facing support materials. Partner with policy owners and People SMEs to simplify complex topics into clear, scalable, and user-friendly content. Drive case deflection, knowledge reuse, content governance, and self-service adoption through disciplined measurement and continuous improvement. <br><br>Enable digital, conversational, and AI-supported service delivery<br><br>Partner with Product, Tech, Systems, and Data teams to improve People support platforms, workflows, and user journeys across self-service and case management. Identify and help shape practical use cases for conversational and agentic AI within People Services, ensuring they enhance employee experience and complement human support. Provide leadership input into the design, testing, rollout, and continuous refinement of AI-enabled and digital service solutions. Ensure appropriate controls, privacy, escalation paths, and trust mechanisms are in place for all digital and AI-supported support channels. <br><br>Drive operational excellence and continuous improvement<br><br>Monitor and improve key service performance metrics across Help Desk and People Relations Services, such as case volume, first contact resolution, time to resolution, service quality, customer satisfaction, escalation rates, re-open rates, and self-service deflection. Lead ongoing improvements in workflows, playbooks, standard responses, training, quality assurance, and reporting. Partner with People Service Excellence and other stakeholders to simplify processes, remove friction, and improve end-to-end employee and manager experiences. Ensure effective controls, compliance, documentation standards, and data privacy practices are embedded across service operations. <br><br>Lead through insight, stakeholder partnership, and change<br><br>Act as the senior People Services contact for service performance, priorities, risks, and transformation opportunities. Provide regular insight and reporting to People leaders on service trends, root causes, organizational pain points, and improvement opportunities. Partner with Communications and relevant People teams to coordinate messaging around policy changes, process updates, and new tools or services. Support broader People transformation by bringing an employee-service lens to operating model design, simplification, and capability building across the function. <br><br>What You’ll Need To Succeed<br><br>Bachelor’s degree in business, Human Resources, Operations, Law, Psychology, or a related field; advanced degree is a plus. Typically, 10+ years of relevant experience across HR shared services, employee services, People operations, employee relations, HRBP, service delivery, or related functions, including significant leadership experience. Demonstrated experience leading managers and/or multiple service teams in a complex, matrixed, and fast-paced environment. Strong experience running a service or support function with clear accountability for quality, responsiveness, service design, and stakeholder experience. Strong understanding of multi-tier service delivery models, including Tier 0 / self-service, Tier 1 support, and specialist / Tier 2 case management. Meaningful exposure to employee relations or complex people issue resolution, with sound judgment on sensitive matters and a strong appreciation for governance, risk, and consistency. Strong skills in service design, operating model improvement, process improvement, and cross-functional workflow design. Experience with HR technology platforms and service tools such as HRIS, case management systems, knowledge bases, and digital support tools. Demonstrated ability to use data and analytics to monitor performance, identify themes and root causes, and drive prioritization and decision-making. Excellent stakeholder management and communication skills, with the ability to build trust and influence across leaders, specialist teams, and cross-functional partners. Strong people leadership capability, including coaching leaders and managers, building team capability, and creating a high-performance, service-oriented culture. Comfort operating in a global, evolving, and ambiguous environment, with a strong bias for execution, improvement, and scale. <br><br>It’s great if you also have<br><br>Experience in a global or regional HR shared services / People services environment. Experience leading both broad employee support teams and specialist employee relations or case management teams. Experience in knowledge management, service content strategy, and self-service adoption. Hands-on exposure to conversational AI, chatbots, virtual assistants, or workflow automation in HR or customer support environments. Experience improving employee experience through service redesign, process simplification, or digital product thinking. Experience in a high-growth tech, internet, or digital business. Familiarity with global organizations operating across multiple countries, cultures, and regulatory environments. <br><br>Why this role matters<br><br>This role is a unique opportunity to shape how Agoda employees and managers experience People support at scale. From everyday HR queries to more complex and sensitive employee matters, the teams in this scope play an important role in making sure our people feel supported, informed, and able to navigate key moments in their Agoda journey with confidence.<br><br>As Associate Director, Head of People Services & Help Desk, you will help build a more connected, scalable, and future-ready support model, improving service quality, strengthening self-service, and ensuring complex cases are handled with care and consistency. Your work will directly influence employee experience, manager effectiveness, and how the People function continues to evolve as Agoda grows globally.<br><br>#People Services #HRShared Services #Singapore #Singapore #London #England #Hong Kong #Hong Kong #Berlin #Germany #Paris #France #Tokyo #Japan #Shanghai #China #Beijing #China #Sydney #Australia #Kuala Lumpur #Malaysia #Bangkok #Thailand #Seoul #South Korea #Amsterdam #Netherlands #Dublin #Ireland #Barcelona #Spain #Madrid #Spain #Warsaw #Poland #Prague #Czech Republic #Budapest #Hungary #Dubai #United Arab Emirates #Bangalore #India #Bengaluru #India #Hyderabad #India #New Delhi #India #Delhi #India #Gurgaon #India #Gurugram #India #Noida #India #Mumbai #India #Pune #India #Chennai #India #Jakarta #Indonesia #Manila #Philippines #HoChi Minh City #Vietnam #Hanoi #Vietnam #Taipei #Taiwan #Shenzhen #China #Munich #Germany #Zurich #Switzerland<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Description</b></p><br><p><b>Qualifications</b></p><br><p>As an Advisory Senior, you will make a significant technical contribution to client engagements and internal projects. Within your role, you will actively establish, maintain, and strengthen internal and external relationships. You'll also identify and escalate potential business opportunities for KPMG within ongoing projects. With a clear focus on anticipating and identifying risks, compliance, and governance issues, you'll escalate issues as appropriate to the Manager/Director. Working closely with colleagues, you will confirm whether the work plan is properly executed, documented, and concluded in compliance with KPMG’s guidelines.</p><br> <p><b>Skills and Attributes</b></p><br> <ul> <li>Working effectively as a team member, sharing responsibility, providing support, maintaining communication, and updating senior team members on progress</li> <li>Helping prepare reports and schedules that will be delivered to clients and other parties</li> <li>Developing and maintaining productive working relationships with client personnel</li> <li>Building strong internal relationships within KPMG and with other services across the organization</li> <li>Contribute to performance feedback for staff</li> <li>Other cognate duties</li> </ul> <p><b>To qualify for the role, you must have</b></p><br> <ul> <li>Bachelor's or master’s degree in Finance, Business or other related field</li> <li>Industry related certification (e.g., ACCA, ICAEW, CIA, CRMA, CRICS, ACAMS)</li> <li>Approximately 2 to 4 years of related work experience</li> <li>Related audit or applicable business experience</li> <li>Proficiency with MS Office and Power BI</li> <li>International business experience preferred</li> <li>Knowledge in data analytics would be an advantage</li> <li>Demonstrated integrity, values, principles, and work ethic</li> <li>Strong analytical, interpersonal and communication skills</li> <li>Language proficiency: English and Arabic</li> </ul> <p><b>Technical attributes</b></p><br> <p><b>COSO Implementation /Internal Control over Financial Reporting</b></p><br> <ul> <li>Conduct COSO-aligned risk assessments to identify financial reporting and operational risks and pinpoint gaps across the five components and 17 principles.</li> <li>Perform process walkthroughs to understand actual practices, validate alignment with policies, and identify control design and implementation gaps.</li> <li>Develop ICFR testing programs to assess design and operating effectiveness of key controls.</li> <li>Lead client discussions to present gaps, root causes and practical remediation actions.</li> <li>Design policies, procedures and control frameworks that establish a robust and balanced internal control environment.</li> <li>Identify process and control deficiencies and recommend value-adding, risk-mitigating solutions.</li> <li>Prepare clear ICFR reports communicating gaps, risks and improvement recommendations to management and governance stakeholders.</li> <li>Support preparation of ICFR documentation and schedules required for management reporting and external audit reliance.</li> </ul> <p><b>Internal Audit</b></p><br> <ul> <li>Perform risk assessments by analyzing current risks and identifying potential risks that are affecting the company</li> <li>Conduct process understanding session with client to gain knowledge of on ground practices, policies and procedure implemented to identify the design gaps, associated risks</li> <li>Develop internal audit program containing detailed testing strategies to validate the efficacy implemented controls</li> <li>Lead client discussions/presentations for gaps identified along with root causes and provide agile solutions mitigating the risks</li> <li>Skill set to develop policies and procedures from scratch highlighting balanced control environment mitigating business risks</li> <li>Acumen to identify business deficiencies and recommending value adding solution driving.</li> <li>Writing detailed audit reports effectively communicating the gaps, risks, and recommendations</li> <li>Helping prepare reports and schedules that will be delivered to clients and other parties</li> </ul> <p><b>Corporate Governance</b></p><br> <ul> <li>Advise on effective corporate governance structure including roles and responsibilities of the CEO, Board Committee etc.</li> <li>Assist in development of Delegation of Authority at corporate level based on the constitutional documents such as Articles of Association, Shareholder Agreement, BOD committee terms of reference, etc.</li> <li>Advise on matters to be delegated to the CEO and reserved for BOD/Shareholder matters.</li> <li>Assist in drafting terms of reference for BOD Committees, etc.</li> <li>Advise on the type of BOD committees to be developed i.e., advisory/decision making</li> <li>Ensure full compliance with relevant legislation and regulation pertaining to the corporate governance of the entity</li> <li>Assist in managing the preparation and publication of the Annual Corporate Governance Statement, Reports and Accounts, and other annual reports as required. This also includes monitoring and disclosure of Third-Party transactions.</li> <li>Assist in the implementation of the governance framework.</li> <li>Regular review and maintenance of the Corporate Governance policy.</li> </ul> <p><b>Enterprise Risk Management</b></p><br> <ul> <li>Conduct enterprise-wide risk assessments to identify strategic, operational, financial and compliance risks, and evaluate their impact on organizational objectives.</li> <li>Facilitate process and business unit walkthroughs to understand current practices, validate alignment with policies, and identify risk exposures and control gaps.</li> <li>Develop ERM assessment and monitoring tools, including risk registers, heatmaps, scoring criteria and mitigation tracking frameworks.</li> <li>Lead stakeholder discussions to present key risks, root causes and prioritized mitigation actions, enabling informed decision-making.</li> <li>Design ERM policies, frameworks and procedures that establish a structured and consistent approach to risk identification, assessment, response and reporting.</li> <li>Identify control and process weaknesses affecting risk management effectiveness and recommend practical, value-adding mitigation strategies.</li> <li>Prepare clear ERM reports and dashboards communicating top risks, trends, mitigation progress and emerging risk insights for leadership and board committees.</li> <li>Support preparation of ERM documentation and schedules required for risk committee updates, strategic planning and regulatory reporting.</li> </ul><p>For further information, and to apply, please visit our website via the “Apply” button below. </p><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p><strong>Policies, Processes &amp; Procedures</strong></p><br><p><strong>Primary objective</strong>:</p><p>Support the Logistics Commercial Leader in the planning and scheduling of shipping, trucking, freight forwarding, port activities, and ad-hoc logistics suppliers, including performance monitoring through KPIs and maintaining the associated databases for systems and tools.</p><p>• Accountable for developing logistics plans associated activities in collaboration with Logistics Operations team, as well as Planning and Sales teams, to balance value and customer delivery with costs across various time horizons which may comprise from longer-term multiannual planning into mid-term quarterly plans and shorter-term monthly, weekly activities. This scope is estimated to take around 60 to 70% of total function time during the year.</p><p>• Longer-term annual planning includes the support of preparations, adjustments and reviews, and development of logistics budget including all associated Logistics categories. And this involves the data analysis, spreadsheet preparations, multiple files organization, multiple data consistency checks and calculations for all associated numbers of costs and volumes organized by logistics regions and/or sales regions, types of equipment, logistics origins and destinations as part of EGA outbound logistics scope.</p><p>• Mid-term quarterly planning includes the support of preparations, adjustments and reviews, and development of quarterly updates for logistics budget in a very similar approach as per the annual planning activities above. It is also expected to support other quarterly rolling plans and routines when applicable in sync with planning department and Integrated planning requirements</p><p>• Short-term planning includes the support of developing monthly plans and weekly logistics schedule derived from the monthly plan breakdown, which includes weekly volumes categorized by region, sales (direct and indirect), port, freight forwarder, and transport mode (bulk or container), among others.</p><p>• Responsible for coordinating logistics risks and constraints, into the multiple planning time-horizons, particularly in the short-term execution in alignment with other logistics functions including Allocation and port CFS teams. In the event of significant deviations (typically exceeding 20%) during the execution month, should coordinate action plans (PDCAs) aimed at realignment, recovery of deviations, and achieving logistics outcomes in accordance with the plans.</p><p>• Assist line manager on the development, follow up and implementation of projects, liaising with Logistics Operations and other internal teams.</p><p>• Other key Logistics Commercial activities, related assignments, and ad-hoc duties: This scope is estimated to take around 30 to 40% of total function time during the year.</p><p>• Co-ordinating on export tenders, from identifying opportunities and analysing tender documents to coordinating cross-functional teams, preparing compliant and compelling bid proposals, and working on expanding the vendor base.</p><p>• Co-ordinating with internal departments, gathering requirements, and developing compelling, detailed RFQs to assist Sales in securing new business contracts and achieving sales targets followed by ensuring filing of these spot rates.</p><p>• Managing of contracts which includes:</p><ul><li><p>Understanding and rectifying of disputed invoices.</p></li><li><p>Liaising between our Legal team and vendor on service agreements.</p></li></ul><br><p>AUTHORITY/ DECISION MAKING: ▪ Thinking within clearly defined policies, principles and specific objectives, under readily available direction. ▪ Work is subject to periodic review against targets with the delivery of medium-term results (next quarter and onwards), but also working and particular focus on the short-term within this quarter and current month of execution. ▪ Reports on a regular basis to line manager on logistics activities, challenges and issues faced; mitigations taken. ▪ Development of logistics planning activities, with appropriate escalation to management approval, as specified in EGA’s Delegation of Authority</p><br><p><strong>Performance Management</strong></p><p>• Responsible to assist OBL leader in establishing and monitoring SMART Key Performance Indicators (KPIs) to track and evaluate overall performance.</p><p>• Managing deviations, analysing root causes and taking corrective actions</p><p>• Developing, maintaining datasets for this specific purpose</p><p>• Preparing executive and routine presentations slides for this matter</p><p>• &nbsp;This applies for both scopes: Planning and Commercial activities</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Minimum Qualifications:</p><p>▪ Bachelor’s Degree in Operation Management or related specialisation</p><p>Minimum Experience:</p><p>▪ 5 - 10 years relevant experience in Export Logistics in a similar industry and including positions of progressively increasing planning and operations responsibilities</p></li></ul><p></p></section>

<ul><li><p><strong>Trademark Prosecution & Registration: </strong>Conduct trademark availability searches and provide risk assessments. Draft, file, and manage trademark applications with relevant authorities (e.g., USPTO, EUIPO, IP India, WIPO). Handle office actions, oppositions, and responses to refusals.</p></li><li><p><strong>Trademark Enforcement & Litigation: </strong>Monitor trademark infringements and take appropriate legal action. Draft cease-and-desist letters, settlement agreements, and legal notices. Assist in trademark litigation, including preparing pleadings and evidence.</p></li><li><p><strong>Brand Protection & Strategy: </strong>Advise clients on brand management and protection strategies. Develop and implement anti-counterfeiting strategies. Handle domain name disputes and online infringement issues.</p></li><li><p><strong>Legal Research & Compliance: </strong>Stay updated on changes in trademark laws and global IP regulations. Conduct legal research and draft memoranda on trademark-related issues. Ensure compliance with international trademark laws and treaties.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Hold a bachelor’s or master’s degree in law, LLB or LLM.</p></li><li><p>Possess a valid license to practice law.</p></li><li><p>Minimum of 5 years’ experience practicing trademark law, with a strong focus on trademark registration, prosecution, litigation, and enforcement.</p></li><li><p>Experience in drafting, negotiating, and enforcing complex legal agreements, including licensing contracts.</p></li><li><p>Strong legal research, negotiation, and drafting skills.</p></li><li><p>Experience with managing global trademark portfolios.</p></li><li><p>Strong knowledge of international trademark laws and procedures.</p></li><li><p>Experience with trademark search, tools, databases, and filing systems.</p></li><li><p>Proven track record in managing trademark portfolios and enforcing rights.</p></li><li><p>Familiarity with emerging areas of IP law, such as domain names and social media trademarks.</p></li><li><p>Excellent written and verbal communication skills.</p></li><li><p>Ability to work independently and collaborate with cross-functional teams.</p></li></ul><p><br></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Job Summary</b> <br></span><ul> <li>The Investment Advisor provides support to the Relationship Managers and their clients to meet the client’s desired investment objectives and increase bank’s share of wallet.</li> <li>The Investment Advisor plays a key role in providing the bank’s house views on markets and products and providing clients with investment solutions in line with their investment objectives and risk profile.</li> <li>The Investment Advisor helps in liaising with the product managers within the Wealth Management Product team on a regular basis to discuss client requirements and to ensure flow of product and market knowledge.</li> </ul><br><b>Key Responsibilities</b> <br><ul> <li>Assisting Affluent Segment - Relationship Managers in UAE to meet client’s desired investment objectives and assist in achievement of AUM growth and revenues from Investment products.</li> <li>Responsible for updating the frontline and customers of the bank on the outlook published by the CIO Office with relevant and timely information on global Capital Markets, Asset Classes and route to market ideas.</li> <li>To play a key role in liaising with the product managers within the WM product team (Managed Investments, Bancassurance, CMPS and WM Lending) on a regular and ad-hoc basis to ensure flow of client and market requirement.</li> <li>Ensure proper client coverage is provided to complete Portfolio Reviews of target clients as defined from time to time in addition to planning for New to Wealth client.</li> <li>Determine client’s risk appetite, investment preference and return expectations by partnering with Relationship Managers in client meetings.</li> <li>Conduct portfolio reviews by providing independent opinion on quality of client’s existing portfolios.</li> <li>Ensure that all the wealth management sales teams (Frontline RMs &amp; Specialists) receive adequate sales support, and route to market ideas basis current &amp; relevant views.</li> <li>Keep abreast of latest trends on Investment products, financial markets, consumer behaviours and use of technology in providing investment solutions.</li> <li>Provide reports / analysis where required within the management framework.</li> <li>Engage with risk control owners and / or group policy owners for the implementation of policies and control standards set by them.</li> <li>Work with various stakeholders to focus on quality in delivery and turnaround time for end-to-end BAU to achieve efficiency and customer experience objectives.</li> <li>Collaboratively partner with risk teams to ensure risk management procedures and processes are effectively implemented to operate within operational and credit risk appetite.</li> <li>Adhere and ensure operational risk management measures are met on a day-to-day basis.</li> <li>Work collaboratively with countries and functions to ensure any audit findings are suitably rectified.</li> <li>Maintain an adequate control environment and operational procedures to prevent loss arising from non-adherence to controls.</li> <li>Adhere to all controls and compliance guidelines set by the Bank.</li> <li>Ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities associated with Investment products.</li> <li>Display exemplary conduct and live by the Group’s Values and Code of Conduct.</li> <li>Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank.</li> <li>This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.</li> <li>Identify, escalate, mitigate and resolve risk, conduct and compliance matters.</li> </ul><br> <br><p><strong><span>Key stakeholders</span></strong><br><strong><span>Internal</span></strong><br><span>• &nbsp; &nbsp;WM – CIO Office Team</span><br><span>• &nbsp; &nbsp;WM Group Advisory Solutions Team</span><br><span>• &nbsp; &nbsp;Affluent Banking Relationship Managers</span><br><span>• &nbsp; &nbsp;Affluent Banking Unit Heads</span><br><span>• &nbsp; &nbsp;Affluent Banking-Sales &amp; Distribution Head</span><br><span>• &nbsp; &nbsp;County Product Team – Managed Investments</span><br><span>• &nbsp; &nbsp;Country CMPS team and dealing desk</span><br><span>• &nbsp; &nbsp;Country WM Lending team</span><br><span>• &nbsp; &nbsp;Country Credit Team</span><br><span>• &nbsp; &nbsp;Country Operations Team</span><br><span>• &nbsp; &nbsp;Country Insurance Team</span><br><span>• &nbsp; &nbsp;WM Proposition Team</span><br><span>• &nbsp; &nbsp;WRB Head</span><br><span>• &nbsp; &nbsp;WM &amp; Affluent Regional Head</span><br><span>• &nbsp; &nbsp;WM Advisory Team and Wealth Coach</span></p><br><br> <p><strong><span>External</span></strong><br><span>• &nbsp; &nbsp;Third Party Product Providers – Fund managers, Data Providers (Bloomberg/ Refinitiv) and Insurance providers</span><br><span>• &nbsp; &nbsp;Existing and Prospective Customers of the Bank</span></p><br><br><b>Skills and Experience</b> <br><ul> <li>Understanding of Financial Markets.</li> <li>Needs to have good understanding or experience of global markets</li> <li>Approach to Advisory &amp; Financial Planning.</li> <li>Understanding of Asset Allocation &amp; Portfolio Construction</li> <li>Product Knowledge – Mutual Funds, Bonds, FX, Alternatives, Insurance, Leverage &amp; Overdraft, Equities, Alternatives, Commodities, Derivatives, Structured Notes and Cross Currency Lending.</li> <li>Communication Skills Expert.</li> <li>Analytical and Computing Skills.</li> <li>Good stakeholder managements.</li> <li>CISI level 3– preferably have completed before hand.</li> </ul><br><b>Qualifications</b> <br><p><span>• &nbsp; &nbsp;Minimum undergraduate</span><br><span>• &nbsp; &nbsp;CFA, CFP, PFP, CAIA, FRM or CMT is preferred but not mandatory</span><br><span>• &nbsp; &nbsp;English and Arabic is mandatory</span></p><br><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br> <p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br> <p>Together we:</p><br><br> <ul> <li><strong>Do the right thing</strong>&nbsp;and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li> <li><strong>Never settle,</strong>&nbsp;continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li> <li><strong>Are better together,</strong>&nbsp;we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li> </ul><br><b>What we offer</b> <br><p><strong>In line with our Fair Pay Charter,</strong>&nbsp;we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br> <ul> <li><strong>Core bank funding for retirement savings, medical and life insurance,</strong>&nbsp;with flexible and voluntary benefits available in some locations.</li> <li><strong>Time-off</strong>&nbsp;including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li> <li><strong>Flexible working</strong>&nbsp;options based around home and office locations, with flexible working patterns.</li> <li><strong>Proactive wellbeing support</strong>&nbsp;through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,&nbsp;global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li> <li><strong>A continuous learning culture</strong>&nbsp;to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li> <li><strong>Being part of an inclusive and values driven organisation,</strong>&nbsp;one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li> </ul><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Job Summary</b> <br></span><p><span>• &nbsp; &nbsp;Responsible for the origination, structuring and execution of Debt Capital Markets transactions</span></p><br><br><b>Key Responsibilities</b> <br><p><span>• &nbsp; &nbsp;Managing regular client interactions and providing tailored DCM solutions to meet target clients’ needs</span><br><span>• &nbsp; &nbsp;Preparing and updating pitching and marketing material, transaction-related documentation, when needed</span><br><span>• &nbsp; &nbsp;Performing global credit market analysis on a daily/weekly basis and preparing pitch books and market updates</span><br><span>• &nbsp; &nbsp;Staying abreast of all macroeconomic and microeconomic developments to be able to deliver a market update to clients as it fits&nbsp;</span><br><span>• &nbsp; &nbsp;Setting up automated data base in Excel to be used for pitch books and related presentations.</span><br><span>• &nbsp; &nbsp;Extracting quantitative and economic data from Bloomberg system to be used for DCM presentations</span><br><span>• &nbsp; &nbsp;Handling DCM related documentation (Islamic and conventional bond) during deal execution</span><br><span>• &nbsp; &nbsp;Managing execution process during a live transaction and ensure its smooth and successful completion pre and post-pricing&nbsp;</span><br><span>• &nbsp; &nbsp;Preparing and coordinating weekly syndicate calls to update clients about the market backdrop and leading documentation update calls to ensure the successful completion of all documentation workstreams required for the closing of a transaction</span><br><span>• &nbsp; &nbsp;Coordinating deal and non-deal roadshows with the syndicate teams and collating feedback from investors during the marketing stage of the transaction</span><br><span>• &nbsp; &nbsp;Liaising with different third parties (auditors, legal counsels, rating agencies etc.) to complete all documentation workstreams required for a DCM transaction&nbsp;</span><br><span>• &nbsp; &nbsp;Ensuring that all internal and external documentation-related approvals are secured for each transaction in order to comply with SCB’s audit and compliance systems</span><br><span>• &nbsp; &nbsp;Developing origination skills by building relationships and maintaining a regular dialogue with clients&nbsp;</span></p><br><br><b>Skills and Experience</b> <br><ul> <li>Experience in Capital market/ DCM is plus</li> <li>Origination, structuring, and execution of Debt Capital Markets transactions.</li> <li>Technical Writing&nbsp;</li> <li>Communication&nbsp;</li> <li>Data Analysis</li> <li>Problem solving</li> <li>Collaboration</li> </ul><br><b>Qualifications</b> <br><p><span><strong>Education&nbsp;<br></strong></span>Bachelor’s/Masters&nbsp; Degree (Preferably in Finance /Bisiness/Economics)<br><span><strong>Languages &nbsp; <br></strong></span><span>English<br></span><span> Arabic (Good to Ahve)</span></p><br><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br> <p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br> <p>Together we:</p><br><br> <ul> <li><b>Do the right thing</b>&nbsp;and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li> <li><b>Never settle,</b>&nbsp;continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li> <li><b>Are better together,</b>&nbsp;we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li> </ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b>&nbsp;we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br> <ul> <li><b>Core bank funding for retirement savings, medical and life insurance,</b>&nbsp;with flexible and voluntary benefits available in some locations.</li> <li><b>Time-off</b>&nbsp;including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li> <li><b>Flexible working</b>&nbsp;options based around home and office locations, with flexible working patterns.</li> <li><b>Proactive wellbeing support</b>&nbsp;through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,&nbsp;global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li> <li><b>A continuous learning culture</b>&nbsp;to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li> <li><b>Being part of an inclusive and values driven organisation,</b>&nbsp;one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li> </ul><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

Roles, Responsibilities, Duties:Accounting: Maintain accurate books of accounts for multiple Owners Associations and Master Communities. Allocate shared costs accurately across towers and common areas. Monitor fund utilization in line with approved OA budgets.• Financial Reporting & Closing: Prepare monthly & annual financial reports, analyse variances between actuals vs approved budgets. Ensure timely month & year-end close for each community/entity• Service Charge Budgeting & Forecasting: Assist in preparation of annual service charge budgets and revised forecasts. Track expenditures against approved budgets and flag overruns proactively• Manage Accounts Payables: Process vendor invoices, monitor aged payables and ensure timely payments, reconcile vendor balances, reconcile AP ledger to GL, address vendor disputes and coordinate with operation team members.• Accounts Receivable & Collections: Manage Owners’ receivables, monitor aging reports and support collection follow-ups for overdue balances. Ensure accurate posting of receipts and reconciliation of owner accounts• General Ledger & Reconciliations: Maintain integrity of the General Ledger for each OA, perform monthly bank, fund, inter-entity, and balance sheet reconciliations. Review and approve journal entries, accruals, and provisions• Compliance, Audit & Regulatory Coordination: Ensure compliance with OA regulations, assist in VAT reports and filing, support audits including audit confirmations and schedules.• Best Practices & Team Player: Support Finance Manager in budget processes, reporting packs, and reconciliations; drive automation, build a culture of accountability, accuracy, and continuous improvement. Qualification:• Bachelor’s degree in accounting, Finance, or Business.• Professional certification CA, CPA, ACCA or Master’s in finance required. Experience and Competencies:Experience• 8+ years of experience in finance, preferably in property management or Owners Association accounting.• Handled full-cycle AP, AR, and General Ledger accounting• Experience in budgeting, MIS reporting, aging analysis, and preparation of monthly financial reports.• Hands-on experience in VAT reporting and compliance, including filing requirements.• Proficient in ERP systems, with preference for experience in property management platforms and Oracle Fusion.

About Us:<br><br>Mubadala is a leading global and responsible investor with $385BN AUM, five global offices and business investments in 50+ countries. While creating sustainable financial returns, we deliver impact and help find solutions to the world’s biggest challenges.<br><br>As a business, we aim to double the size of our portfolio over the next decade. To achieve this, we are seeking talent with corporate experience that can contribute to the organization’s success across local and global offices, including London, Beijing and New York.<br><br>What you will do:<br><br>Job Purpose: <br><br>To support the preparation, consolidation and reporting of the Group’s consolidated financial statements in accordance with IFRS. To perform and continuously monitor the consolidation of financial results across the Group’s platforms including subsidiaries and other investees, ensuring accuracy, completeness and compliance with applicable accounting standards. To contribute to the timely and quality delivery of periodic (monthly, quarterly and annual) group consolidated reporting, including the related disclosures and notes to the consolidated financial statements.<br><br>What will you bring:<br><br>Bachelor's degree in Finance, Accounting, Business Administration, or a related field. Professional accounting qualification such as ACCA, CA, or CFA is preferred. Minimum of 7 years of relevant experience in finance, accounting, or financial reporting functions. Demonstrated experience in leading and managing projects and cross-functional initiatives. Strong knowledge of finance systems, including HFM/FCCS and Oracle ERP platforms. Solid understanding of financial reporting principles and processes. Proven leadership capabilities with the ability to manage stakeholders and drive outcomes. Strong analytical and problem-solving skills, with attention to detail and a data-driven approach.<br><br>What we offer:<br><br>A superior platform to grow your career including:<br><br>A role that has social and financial impact. Great working environment with talented and like-minded colleagues. Market leading pay and benefits including performance pay. Hybrid working and wellness benefits to help you live your best work and private life. Opportunity to grow and develop through learning and experience. Excellent work culture enabled by our values of Accountability, Inspiration, Integrity & Partnership.<br><br>Key Indicators:<br><br>Location: Abu Dhabi Flexible Working: Remote working up to 5 days a month Role is prioritized for UAE Nationals

Job Purpose: To manage servicing and retention of SME accounts by delivering proactive relationship management, timely policy servicing, and effective issue resolution. The role acts as the primary point of contact for assigned clients and intermediaries, ensuring a seamless customer experience, high service quality, and achievement of retention and premium growth objectives.<br>Job Responsibilities:Client Relationship Management Serve as the primary relationship contact for assigned SME clients and intermediaries. Build and maintain strong relationships with key client stakeholders and decision-makers. Conduct regular account reviews, client meetings, and service visits to understand evolving business needs. Support customer retention through proactive engagement and service excellence. <br>Account Servicing & Policy Administration Manage policy servicing activities including endorsements, renewals, amendments, certificates, and policy documentation. Coordinate with underwriting, operations, claims, and finance teams to ensure timely service delivery. Ensure accurate and timely processing of client requests in accordance with service standards. <br>Query & Issue Resolution Respond to client and intermediary queries within agreed service levels. Resolve service issues and escalations through effective stakeholder coordination. Monitor open requests and ensure timely closure and communication. <br>Account Retention & Growth Support Support achievement of renewal retention and premium targets for assigned accounts. Identify cross-sell, upsell, and account expansion opportunities and refer leads to relevant business teams. Assist in renewal planning and account retention strategies. <br>CRM & Customer Data Management Maintain accurate records of client interactions, servicing activities, and opportunities within CRM systems. Ensure customer data quality and completeness. Track account activities, service commitments, and follow-up actions. <br>Service Quality & Governance Ensure compliance with service protocols, operational procedures, and regulatory requirements. Adhere to account visitation plans and customer engagement standards. Support continuous improvement initiatives aimed at enhancing customer experience. <br>Reporting & Performance Monitoring Monitor account performance, service metrics, and customer feedback. Prepare reports on account activities, retention performance, and service levels. Escalate risks impacting customer retention or service delivery.<br>Skills for the Success of the Role Client Relationship Management Account Management Insurance Operations Customer Service Management Complaint Resolution Stakeholder Management Negotiation & Influencing Data Management & Reporting Bilingual Communication (English & Arabic)<br>Qualifications required for the role:Graduate of any Bachelor’s Degree 2-3 years of experience in client servicing, relationship management, account management, or insurance operations. Certificate in Insurance (CII) or equivalent, Customer Service Certification, and Relationship Management Certification, is preferred. Strong communication, customer service, and stakeholder management skills.