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<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a housekeeping attendant, you’re not just ensuring the cleanliness of guest rooms – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p> <h4>Here's what you'll do during a typical day:</h4> <h4>Essential functions</h4> <ul> <li>Clean rooms/suites, and other areas of the hotel as assigned, which includes: making beds, cleaning bathrooms, dusting, vacuuming and washing windows/tracks. Reports rooms as clean and available.</li> <li>Report maintenance deficiencies in order to maintain room in compliance with hotel standards.</li> <li>Strip dirty linens/towels and remove used amenities from room/suite.</li> <li>Check maid cart for supplies, stock as needed.</li> <li>Greet guests immediately with friendly/sincere acknowledgement.</li> <li>Replenish linen and guest amenities.</li> <li>Clean balconies, if applicable.</li> <li>Respond to special requests by guests (such as providing extra amenities or service time requests).</li> <li>Take care of public areas allocated sections based on operational requirements.</li> </ul> <h4>Supportive functions</h4> <p>In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.</p> <ul> <li>Provide customer service to guests, including information about hotel services, activities and local attractions.</li> <li>Assist co-workers, as requested.</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p> <p>The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.</p> <ul> <li>Ability to arrive to work on time and when scheduled.</li> <li>Physically able to move large objects such as carts, large bags of linen, ironing board.</li> <li>Physically able to operate cleaning equipment such as vacuum cleaners, brooms, spray bottles.</li> <li>Ability to communicate effectively with guests and team members verbally or in written form.</li> <li>Ability to learn, follow and enforce standards for cleanliness as they apply to all aspects of suite.</li> <li>Ability to follow all safety procedures/standards and able to recognize and act in emergency situations.</li> </ul> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p> <p>Curious about life at Hilton? Explore our careers blog to see why we’re more than a great place to stay—we’re a great place to work.</p></p><p></p>

<ul><li><p>Handle inbound and outbound calls from customers in a professional and courteous manner.</p></li><li><p>Respond to inquiries related to accounts, transactions, products, and services.</p></li><li><p>Assist customers with digital banking platforms, card services, and loan queries.</p></li><li><p>Record and escalate unresolved issues to the appropriate department.</p></li><li><p>Maintain accurate records of customer interactions in the system.</p></li><li><p>Ensure compliance with banking regulations, policies, and security protocols.</p></li><li><p>Promote bank products and services when appropriate.</p></li><li><p>Meet defined service level agreements (SLAs) and performance targets.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s degree or diploma (preferably in Business, Finance, or related field).</p></li><li><p>Previous experience in a call center or customer service role (banking experience preferred).</p></li><li><p>Strong communication and active listening skills.</p></li><li><p>Ability to handle high call volumes with patience and professionalism.</p></li><li><p>Basic knowledge of banking products and services.</p></li><li><p>Proficiency in MS Office and CRM/call center systems.</p></li><li><p>Multilingual skills (Arabic & English preferred).</p></li><li><p>Strong problem-solving skills and attention to detail.</p></li></ul>

<strong>Job Description<br><br></strong><strong>Exceptional Hospitality Starts with You<br><br></strong><strong>Responsibilities<br><br></strong>Here's what you'll do during a typical day:<br><br><strong>Essential Functions<br><br></strong><ul><li>Responding to all enquiries in a highly professional &amp; personalized manner.</li><li>Reservations Agent should be offering the most suitable room types and curate the experience based on guest preference.</li><li>Answer both internal /external calls as per Brand standard and FORBES.</li><li>Should know and able to describe the booking terms and policies for various packages.</li><li>Ensure that all reservations requests are processed with quality along with all information obtained should be updated and shared with relevant department.</li><li>Handle modification or cancellation enquiries from guests and partners. </li><li>Building and maintain strong relationship with partners, regular bookers, repeater.</li><li>Performing Quality checks on arrivals and Reservations entered previous day to ensure that all necessary information’s including billing, VIP levels, preference, act updated as per Standard.</li><li>Upselling Higher room types.</li><li>Review No-show and Late cancellation and action accordingly. Understand the business trends and take calculated risks when required.</li><li>Handle all incoming emails related to reservation promptly as per standard response time.</li><li>Up to date knowledge about the ongoing promotions and hotel offerings provide accurate and efficient information to guests.</li><li>Record keeping of all reservations correspondence including complimentary/ HU Forms, LPO’s, Voucher stays etc.</li><li>Follow-up payments for reservation which require prepayments. Eg. Advance Deposits, Travel agent reservations with cash payment basis.</li><li>Resolve guest issues –and act as point of contact. In case of escalation needed, should be done immediately.</li><li>Closely work with commercial team and participate in business meeting whenever needed.</li><li>Handle Group reservations (If applicable) including creation of SRP’s, Group Master, rooming list, build package.</li><li>Brief understanding and process of Package elements and distributions.</li><li>Collaborate with other departments including Front Office, Commercial, and Finance etc. to </li><li>Keep open communication with the Reservations Manager and proactively highlight any operational challenge, guest complaints, initiates etc.<br><br></li></ul><strong>Supportive Functions<br><br></strong>In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.<br><br><ul><li>Assists office in any other administrative duties as needed. </li><li>Prepares reports as required. </li><li>Attends training and meeting as required.<br><br></li></ul><strong>Qualifications<br><br></strong><strong>What It Takes to Make the Stay<br><br></strong>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br><ul><li>Ability to read, listen and communicate effectively in English. </li><li>Ability to access, read and accurately input information using a moderately complex computer system. </li><li>Ability to effectively deal with both internal and external customers, some requiring high levels of patience, tact and diplomacy. This involves listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions.<br><br></li></ul><strong>About Us<br><br></strong><strong>Join an Award-Winning Workplace Culture<br><br></strong>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a polisher, you ensure surfaces and finishes are well-maintained and visually appealing – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay special for every guest.</p> <h4>Here's what you'll do during a typical day:</h4> <h4>Essential functions</h4> <ul> <li>Apply polishing paints and coatings to various surfaces throughout the hotel, including floors, walls, and furniture.</li> <li>Prepare surfaces for polishing by cleaning, sanding, or buffing as needed to ensure optimal adhesion and finish.</li> <li>Select appropriate polishing paints and coatings based on surface type, usage, and desired appearance.</li> <li>Use painting and polishing equipment such as brushes, rollers, sprayers, and polishing machines safely and effectively.</li> <li>Apply polishing paints and coatings evenly and accurately to achieve a smooth and consistent finish.</li> <li>Follow manufacturer instructions and safety guidelines when handling and applying polishing paints and coatings.</li> <li>Inspect finished surfaces for quality and touch up any imperfections or inconsistencies as necessary.</li> <li>Coordinate with other members of the engineering team to schedule and prioritize polishing projects.</li> <li>Maintain a clean and organized work environment, including proper storage and disposal of painting and polishing materials.</li> <li>Adhere to health and safety regulations while working with painting and polishing chemicals and equipment.</li> <li>Communicate effectively with engineering supervisors and colleagues regarding project progress and any issues encountered.</li> <li>Stay updated on new polishing techniques, materials, and equipment to enhance skills and efficiency.</li> </ul> <h4>Supportive functions</h4> <p>In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company:</p> <ul> <li>Providing input on material selection for optimal results.</li> <li>Collaborating with other departments for scheduling projects.</li> <li>Keeping records of materials used and project progress.</li> <li>Collaborate with carpenters and other maintenance staff to assist in the repair or refurbishment of items before polishing, when necessary.</li> <li>Supporting colleagues with tasks as needed.</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member.</p> <h4>Specific job knowledge, skills and ability</h4> <p>The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.</p> <ul> <li>Proven experience and expertise in polishing, with a thorough understanding of techniques and methods for different surfaces.</li> <li>Proficient in using hand tools and power tools relevant to polishing work.</li> <li>Strong attention to detail and the ability to achieve high-quality finishes.</li> <li>Excellent problem-solving skills and the ability to work independently or as part of a team.</li> </ul> <h4>Licenses or certificate</h4> <ul> <li>Painting and decorating certificate</li> <li>Manufacturer training certification</li> <li>Hazardous materials handling certification</li> <li>CPR certification and/or first aid training is advantageous</li> </ul> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>

<p><h4>Exceptional hospitality starts with you</h4> <p>Here's what you'll do during a typical day:</p> <h4>Essential functions</h4> <ul> <li>Responding to all inquiries in a highly professional and personalized manner.</li> <li>Reservations agent should be offering the most suitable room types and curate the experience based on guest preference.</li> <li>Answer both internal and external calls as per brand standard and FORBES.</li> <li>Should know and be able to describe the booking terms and policies for various packages.</li> <li>Ensure that all reservation requests are processed with quality along with all information obtained; this should be updated and shared with relevant departments.</li> <li>Handle modification or cancellation inquiries from guests and partners.</li> <li>Build and maintain strong relationships with partners, regular bookers, and repeat customers.</li> <li>Perform quality checks on arrivals and reservations entered the previous day to ensure that all necessary information including billing, VIP levels, and preferences are updated as per standard.</li> <li>Upsell higher room types.</li> <li>Review no-shows and late cancellations and act accordingly. Understand the business trends and take calculated risks when required.</li> <li>Handle all incoming emails related to reservations promptly as per standard response time.</li> <li>Maintain up-to-date knowledge about ongoing promotions and hotel offerings to provide accurate and efficient information to guests.</li> <li>Record keeping of all reservation correspondence including complimentary/HU forms, LPOs, voucher stays, etc.</li> <li>Follow up on payments for reservations which require prepayments, e.g., advance deposits, travel agent reservations with cash payment basis.</li> <li>Resolve guest issues and act as point of contact. In case escalation is needed, it should be done immediately.</li> <li>Work closely with the commercial team and participate in business meetings whenever needed.</li> <li>Handle group reservations (if applicable) including creation of SRPs, group master, rooming list, and build packages.</li> <li>Have a brief understanding and process of package elements and distributions.</li> <li>Collaborate with other departments including front office, commercial, and finance.</li> <li>Keep open communication with the reservations manager and proactively highlight any operational challenges, guest complaints, initiatives, etc.</li> </ul> <h4>Supportive functions</h4> <p>In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.</p> <ul> <li>Assist office in any other administrative duties as needed.</li> <li>Prepare reports as required.</li> <li>Attend training and meetings as required.</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p> <ul> <li>Ability to read, listen, and communicate effectively in English.</li> <li>Ability to assess, read, and accurately input information using a moderately complex computer system.</li> <li>Ability to effectively deal with both internal and external customers, some requiring high levels of patience, tact, and diplomacy. This involves listening to the nature of the concern, demonstrating empathy with the customer, and providing positive and proactive solutions.</li> </ul> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p> <p>Curious about life at Hilton? Explore our careers blog to see why we’re more than a great place to stay—we’re a great place to work.</p></p><p></p>

<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26124896<br><br><strong>Job Category</strong> Golf, Fitness, &amp; Entertainment<br><br><strong>Location</strong> Al Mazraa, Wadi Khadija., Ras Al Khaimah, United Arab EmiratesVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Non-Management<br><br><strong>Position Summary<br><br></strong>Use appropriate rescue techniques if observing swimmers in need of assistance. Observe the swimming area for dangerous conditions, unusual or unsafe activities, and swimmers who are struggling. Promote the rules and regulations of the recreation facility. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Promote a fun and relaxing atmosphere for guests. Obtain, fold, and stack towels according to company procedures. Wash, mop, and clean the pool deck.<br><br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; ensure uniform and personal appearance are clean and professional; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support all co-workers and treat them with dignity and respect. Comply with quality assurance expectations and standards. Visually inspect tools, equipment, or machines (e.g., to identify defects). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down ladders, stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.<br><br><strong>Preferred Qualifications<br><br></strong>Education: High school diploma or G.E.D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br><strong>Required Qualifications<br><br></strong>License or Certification: CPR Certification<br><br>First Aid Certification<br><br>Fitness Equipment<br><br>Any certification or training required by local and state agencies.<br><br><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br><br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br><br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br><br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. <strong>Be</strong> where you can do your best work, <strong>begin</strong> your purpose, <strong>belong</strong> to an amazing global team, and <strong>become</strong> the best version of you.

<strong>Job Description<br><br></strong><strong>Exceptional Hospitality Starts with You<br><br></strong>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a <strong>Polisher</strong>, and finishes are well-maintained and visually appealing – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br><strong>Responsibilities<br><br></strong>Here's what you'll do during a typical day:<br><br><strong>Essential Functions<br><br></strong><ul><li>Apply polishing paints and coatings to various surfaces throughout the hotel, including floors, walls, and furniture.</li><li>Prepare surfaces for polishing by cleaning, sanding, or buffing as needed to ensure optimal adhesion and finish.</li><li>Select appropriate polishing paints and coatings based on surface type, usage, and desired appearance.</li><li>Use painting and polishing equipment such as brushes, rollers, sprayers, and polishing machines safely and effectively.</li><li>Apply polishing paints and coatings evenly and accurately to achieve a smooth and consistent finish.</li><li>Follow manufacturer instructions and safety guidelines when handling and applying polishing paints and coatings.</li><li>Inspect finished surfaces for quality and touch up any imperfections or inconsistencies as necessary.</li><li>Coordinate with other members of the engineering team to schedule and prioritize polishing projects.</li><li>Maintain a clean and organized work environment, including proper storage and disposal of painting and polishing materials.</li><li>Adhere to health and safety regulations while working with painting and polishing chemicals and equipment.</li><li>Communicate effectively with engineering supervisors and colleagues regarding project progress and any issues encountered.</li><li>Stay updated on new polishing techniques, materials, and equipment to enhance skills and efficiency.<br><br></li></ul>SUPPORTIVE FUNTIONS<br><br><ul><li>In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company</li><li>Providing input on material selection for optimal results.</li><li>Collaborating with other departments for scheduling projects.</li><li>Keeping records of materials used and project progress.</li><li>Collaborate with carpenters and other maintenance staff to assist in the repair or refurbishment of items before polishing, when necessary. </li><li>Supporting colleagues with tasks as needed.<br><br></li></ul><strong>Qualifications<br><br></strong><strong>What It Takes to Make the Stay<br><br></strong>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member.<br><br><strong>Specific Job Knowledge, Skills And Ability<br><br></strong>The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.<br><br><ul><li>Proven experience and expertise in polishing, with a thorough understanding of techniques and methods for different surfaces. </li><li>Proficient in using hand tools and power tools relevant to polishing work. </li><li>Strong attention to detail and the ability to achieve high-quality finishes. </li><li>Excellent problem-solving skills and the ability to work independently or as part of a team.<br><br></li></ul>LICENSES OR CERTIFICATE<br><br><ul><li>Painting and Decorating Certificate</li><li>Manufacturer Training Certification</li><li>Hazardous Materials Handling Certification</li><li>CPR Certification and/or First Aid Training is an advantageous <br><br></li></ul><strong>About Us<br><br></strong><strong>Join an Award-Winning Workplace Culture<br><br></strong>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

<p><h4>Position statement:</h4> <p>The Revenue Accounting Specialist is responsible for providing revenue accounting services to a portfolio of assigned hotels across the Middle East and Africa supported by the UAE Finance Centre of Excellence (COE). The UAE COE is a shared service center based in Ras Al Khaimah, delivering centralized finance support to approximately 60 hotels across the region. The role ensures accuracy, consistency, and compliance with Hilton standards, while working closely with hotel teams remotely. The role reports to the Revenue Accounting Supervisor.</p> <h4>Position summary:</h4> <ul> <li>Reviewing and validating all revenue postings and preparing daily income audit reports for assigned hotels</li> <li>Reviewing and approving reports within the daily income audit bundle and following up with hotel teams to ensure all required documentation is uploaded to Docuware and approvals are in place</li> <li>Posting revenue and processing re-allocations based on requests from authorized finance leads for assigned properties</li> <li>Reconciling revenue-related taxes and ensuring timely reporting to hotels for submission to government authorities</li> <li>Performing monthly balance sheet reconciliations for revenue-related accounts across assigned hotels</li> <li>Reconciling daily credit card activity and posting related receipts</li> <li>Investigating and resolving variances in credit card reconciliations in collaboration with COE and hotel teams</li> <li>Identifying opportunities for process improvements and automation to drive efficiency and standardization across supported hotels</li> <li>Supporting additional tasks and initiatives as required by business needs</li> </ul> <h4>Direct reports:</h4> <p>This role has no direct reports.</p> <h4>The success in this role will demonstrate itself through the following attributes and skills:</h4> <ul> <li>Accounting knowledge, with a focus on revenue accounting principles</li> <li>Familiarity with finance systems such as Navision, OnQ/OA and strong working knowledge of Excel</li> <li>Fluent in English (written and verbal); additional languages such as French or Arabic are an advantage</li> <li>Strong communication skills, with the ability to effectively liaise with hotel teams and internal stakeholders</li> <li>Process improvement mindset, with a continuous focus on identifying more efficient ways of working and opportunities for automation</li> <li>Inquisitive and proactive, with a willingness to learn, ask questions, and challenge existing practices</li> <li>Well organized, with the ability to manage competing priorities, meet tight deadlines, and work under pressure</li> <li>Strong team player, able to collaborate effectively both in office and remotely with hotel teams</li> <li>Ability to quickly learn and adapt to multiple systems, with a positive approach to new challenges</li> </ul> <h4>Required qualifications</h4> <ul> <li>Minimum education: high school graduate</li> <li>Minimum years of experience: relevant years as a general accountant or income auditor</li> </ul> <h4>Preferred qualifications</h4> <ul> <li>Education: university graduate and/or accounting qualification</li> <li>Minimum years of experience: relevant years each as a general accountant and revenue accounting</li> <li>Arabic speaker</li> </ul> <h4>How we’ll help you thrive</h4> <p>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our team members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:</p> <ul> <li>Incredible travel perks – enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program</li> <li>Paid parental leave – because family matters. We offer paid leave for eligible team members, including partners and adoptive parents</li> <li>Crisis concierge – in times of loss, our crisis concierge offers a single, compassionate point of contact for both practical support and emotional care</li> <li>Mental health resources – your wellbeing comes first. Through our Care for All hub, we provide resources to help our team members care for themselves and their loved ones. In many countries, eligible team members receive free counseling and support through our Employee Assistance Program (EAP).</li> </ul> <p>*Benefits availability may vary depending on team member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.</p> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Install, configure, and maintain LAN/WAN networks, routers, switches, and wireless access points.</p></li><li><p>Monitor and troubleshoot network, server, and internet connectivity issues.</p></li><li><p>Manage Windows Server, Active Directory, user accounts, group policies, and shared resources.</p></li><li><p>Provide technical support for desktops, laptops, printers, scanners, and other IT equipment.</p></li><li><p>Install, configure, and support VoIP systems, CCTV systems, and other communication infrastructure.</p></li><li><p>Perform routine system monitoring, software updates, patch management, and data backups.</p></li><li><p>Maintain IT asset inventory, documentation, and network diagrams.</p></li><li><p>Support and troubleshoot operational systems, including laundry machine IT interfaces where applicable.</p></li><li><p>Coordinate with vendors for hardware repairs, maintenance, and technical support.</p></li><li><p>Provide onsite IT support across Head Office, accommodation camps, and project sites.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's degree in Information Technology, Computer Science, or a related field.</p></li><li><p>2–5 years of experience in Network Administration, System Administration, or IT Support.</p></li><li><p>Strong knowledge of Windows Server, Active Directory, LAN/WAN, TCP/IP, routers, switches, and wireless networking.</p></li><li><p>Experience with firewalls, VoIP systems, CCTV systems, Microsoft 365, and hardware troubleshooting.</p></li><li><p>Good understanding of network security, backup, and disaster recovery procedures.</p></li><li><p>Strong analytical, troubleshooting, and problem-solving skills.</p></li><li><p>Excellent communication and interpersonal skills.</p></li><li><p>Ability to work independently and manage multiple priorities.</p></li><li><p>UAE driving license preferred (or mandatory if required by your company).</p></li><li><p>Willingness to travel to company offices, camps, and project sites across the UAE.</p></li></ul><p></p></section>

<p>We’re looking for a <strong>Customer Service Representative</strong> to join the team at <strong>Al Hamra Mall</strong>, representing <strong>Aldar Retail Management</strong> and delivering exceptional service to every guest. You’ll be the first point of contact for visitors — assisting with inquiries, supporting mall operations, and ensuring a smooth and enjoyable experience for all.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Guest Experience</strong></p><ul><li>Greet and welcome all mall visitors warmly, providing signature guest experience.</li><li>Respond to inquiries about stores, events, promotions, and services with confidence and professionalism.</li><li>Guide guests with clear directions to stores, facilities, and amenities.</li><li>Handle customer feedback, questions, and complaints promptly and courteously, escalating when needed.</li><li>Manage lost and found procedures accurately and efficiently.</li><li>Handle phone and email communications from guests.</li><li>Offer assistance to guests with special needs to ensure a comfortable visit.</li></ul><p><strong>Operational Support</strong></p><ul><li>Monitor mall areas, reporting safety or cleanliness concerns to management or security.</li><li>Coordinate with mall management and relevant departments to resolve guest issues efficiently.</li><li>Distribute promotional materials and inform guests about mall events and services.</li><li>Support CX activations and in-mall promotional activities.</li><li>Manage petty cash and ensure accurate end-of-day reconciliations.</li></ul><p><strong>Retailer &amp; Tenant Relations</strong></p><ul><li>Act as a liaison between mall management and retailers for service-related matters.</li><li>Gather and relay tenant feedback or requests to the appropriate teams.</li></ul><p><strong>What Success Looks Like</strong></p><ul><li>High guest satisfaction (NPS, CSAT, Mystery Shopper results).</li><li>Strong stakeholder engagement with retailers and mall management.</li><li>Consistent adherence to service standards and timely issue resolution.</li></ul><p><strong>Working Conditions</strong></p><ul><li>Based at <strong>Al Hamra Mall</strong>, with daily interaction with guests and retailers.</li><li>Requires presence during mall operational hours, weekends, and key seasonal activations.</li><li>Rotational shifts, including weekends and holidays.</li></ul><p><strong>Qualifications &amp; Experience</strong></p><ul><li><strong>3–5 years</strong> of progressive experience in customer service, ideally within <strong>shopping mall environments, retail, luxury service, or hospitality.</strong></li><li>Bachelor’s degree or diploma in <strong>Business, Hospitality, or Marketing</strong>.</li><li><strong>Fluent in English</strong> (Arabic or other languages an advantage).</li><li>Professional appearance, warm personality, and strong communication skills.</li><li>Attention to detail, reliability, and a proactive, guest-first attitude.</li></ul><p><br></p>

<ul><li><p>Not only are you the first person customers meet when they enter the store, but you’re also the person who guides them — advising, selling, and even setting up their new products if need be.</p></li><li><p>You will engage our customers by showcasing our products and helping them discover how they can use our products and transform their living spaces. </p></li><li><p>You effectively use CRMs to build and maintain accurate customer account information, manage relationships, opportunities, and tasks, and develop customer insights based on best practices.</p></li><li><p>You act as a subject matter expert among peers on customer needs and solutions. </p></li><li><p>You seek, analyze, interpret, and share feedback from customers to continually improve the customer experience including working closely with the Quality team for any product complaints and ensuring their closure. </p></li><li><p>You’re quick on your feet and able to influence the right people both inside and outside of the company to seamlessly ensure a smooth customer experience. </p></li><li><p>Always stay on top of news about products and initiatives, ready to apply your learning in customer interactions. </p></li><li><p>Meet store operating policies and standards, including providing quality service, products, cash handling and store safety and security. You maintain mastery of all existing processes to ensure compliance with policies and procedures. </p></li><li><p>Propose product models according to customer requirements and also promote upselling and cross-selling. Monitor product inventory and ensure the product is placed on the selling floor. </p></li><li><p>You perform other roles within the store too, whether it’s maintaining visual merchandising or assisting team members. </p></li><li><p>Flexibility with your schedule. Your work hours will be based on business needs. </p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><br></p><p><strong>Functional</strong></p><ul><li><p>Ability to work effectively with people across all levels of a big organization</p></li><li><p>Excellent organizational and process management skills, the ability to set priorities and responsiveness to customer requests</p></li><li><p>Ability to maintain composure and customer focus while troubleshooting and solving issues.</p></li></ul><p><br></p><p><strong>Behavioural</strong></p><ul><li><p>Exceptional communication skills including active listening</p></li><li><p>Strong persuasion and selling skills</p></li><li><p>Customer service mindset</p></li><li><p>Interpersonal effectiveness</p></li><li><p>Relationship management</p></li><li><p>Self-motivated and driven by targets</p></li></ul><p>________________________________________</p>

<p>Reception & Administration</p><ul><li><p>Manage the reception area and provide a professional and welcoming first point of contact for visitors, clients, and suppliers.</p></li><li><p>Answer, screen and direct telephone calls and general enquiries.</p></li><li><p>Manage incoming and outgoing correspondence, emails, couriers and deliveries.</p></li><li><p>Coordinate meeting rooms, appointments and general office requirements.</p></li><li><p>Monitor office stationery and supplies, maintain appropriate stock levels, and coordinate replenishment and ordering as required.</p></li><li><p>Provide day-to-day administrative support to management and project teams.</p></li><li><p>Assist with preparation of letters, reports, presentations and other business documents.</p></li></ul><p>Document Control & Project Data Management</p><ul><li><p>Maintain an accurate and organised document control system for company and project documentation.</p></li><li><p>Receive, register, file, distribute and track project-related documents.</p></li><li><p>Maintain electronic and physical filing systems in accordance with company procedures.</p></li><li><p>Ensure documents are correctly named, numbered, filed and easily retrievable.</p></li><li><p>Maintain document registers, trackers, project records and databases.</p></li><li><p>Assist with the collection, entry and updating of project information and data.</p></li><li><p>Maintain and regularly update the CRM system, ensuring client, contact, project and related information is accurate, complete and up to date.</p></li><li><p>Monitor document submissions and follow up with relevant team members where information or documentation is outstanding.</p></li><li><p>Ensure that the latest versions of documents are available and obsolete or superseded documents are appropriately archived.</p></li><li><p>Maintain confidentiality and security of company, client and project information.</p></li><li><p>Support project teams with document retrieval, reporting and general project administration.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Requirements</p><ul><li><p>Previous experience in a receptionist, administrative, document control or project support role is preferred.</p></li><li><p>Experience working with project documentation or data management would be an advantage.</p></li><li><p>Fluent written and spoken English is essential.</p></li><li><p>Strong working knowledge of Microsoft Office, particularly Word, Excel, Outlook, PowerPoint and Onedrive</p></li><li><p>Good computer skills and confidence working with electronic filing systems and databases.</p></li><li><p>Strong attention to detail and accuracy.</p></li><li><p>Excellent organisational and time-management skills.</p></li><li><p>Ability to manage multiple tasks and priorities.</p></li><li><p>Professional telephone manner and interpersonal skills.</p></li><li><p>Ability to communicate confidently with colleagues, clients, suppliers and other stakeholders.</p></li><li><p>Ability to handle confidential information professionally and discreetly.</p></li><li><p>Must be able to work independently while also supporting a wider team.</p></li></ul><p>Key Competencies</p><ul><li><p>Attention to detail</p></li><li><p>Organisation and record keeping</p></li><li><p>Professional communication</p></li><li><p>Data accuracy</p></li><li><p>Document management</p></li><li><p>Time management</p></li><li><p>Confidentiality</p></li><li><p>Teamwork</p></li><li><p>Initiative and reliability</p></li><li><p>Customer service orientation</p></li><li><p>Pleasant personality</p></li></ul>

The Quality Control Technician is responsible for performing routine inspection, sampling, testing, and verification of in-process materials, and finished powder coating products to ensure compliance with approved specifications and quality requirements.<br><br>The role supports production through timely testing, accurate reporting, effective identification of non-conforming products, and adherence to established QC procedures, safety requirements, and good laboratory practices.<br><br><strong>Reporting lines<br><br></strong><ul><li>Functional Guidance: Laboratory Manager &amp; QC leader, Powder Coating, UAE.</li><li>Admin/Legal Entity: Business Director, General Industrial MEART.<br><br></li></ul><strong>Key Responsibilities<br><br></strong><strong>In-Process Quality Control<br><br></strong><ul><li>Collect and test powder coating samples during production according to the defined inspection and testing plan.</li><li>Perform timely testing to support production release and minimize manufacturing delays.</li><li>Verify critical quality parameters and compare results against product specifications.</li><li>Communicate out-of-specification or abnormal results immediately to the QC Supervisor and Production team.</li><li>Support production personnel with adjustments and re-testing according to approved procedures.</li><li>Monitor quality consistency between production batches.<br><br></li></ul><strong>Finished Product Testing<br><br></strong><li>Perform routine physical and application testing of powder coatings, which may include:</li><ul><li>Color and visual appearance</li><li>Gloss</li><li>Film thickness</li><li>Particle size distribution</li><li>Gel time</li><li>Specific gravity/density, where applicable</li><li>Powder flow and appearance</li><li>Application behavior</li><li>Surface finish and visual defects</li><li>Adhesion</li><li>Impact resistance</li><li>Bend/flexibility testing</li><li>Other product-specific tests according to internal methods and customer specifications<br><br></li></ul><strong>Color &amp; Appearance Evaluation<br><br></strong><ul><li>Conduct visual and instrumental color evaluation against approved standards.</li><li>Operate spectrophotometers/color measurement instruments as required.</li><li>Evaluate color difference and appearance against established acceptance criteria.</li><li>Assess gloss, texture, metallic appearance, surface finish, and other visual characteristics.</li><li>Maintain and handle master color standards and reference panels appropriately.</li><li>Report color deviations promptly and support production color correction activities as required.<br><br></li></ul><strong>Product Release &amp; Non-Conformance Control<br><br></strong><ul><li>Verify test results against approved specifications before recommending batch acceptance/release.</li><li>Immediately report results outside specification limits.</li><li>Support investigation and re-testing of non-conforming batches.</li><li>Assist with additional testing of reworked or corrected batches.</li><li>Ensure that only valid and authorized test results are used for product release decisions. <br><br></li></ul><strong> Laboratory Equipment &amp; Calibration<br><br></strong><ul><li>Operate laboratory instruments and test equipment according to approved operating procedures.</li><li>Perform routine verification/checks of laboratory equipment before use.</li><li>Ensure instruments are within their valid calibration status</li><li>Report equipment malfunction, damage, or calibration issues immediately.</li><li>Maintain equipment in clean and suitable working condition.</li><li>Support scheduled calibration, verification, and preventive maintenance activities.</li><li>Maintain equipment usage and verification records where required.<br><br></li></ul><strong>Documentation &amp; Quality Systems<br><br></strong><ul><li>Accurately record all observations, measurements, calculations, and test results.</li><li>Complete QC reports, inspection records, test sheets, and electronic records as required.</li><li>Follow approved SOPs, work instructions, specifications, test methods, and quality plans.</li><li>Maintain traceability between samples, production batches, test panels, standards, and recorded results.</li><li>Ensure records are clear, complete, legible, accurate, and completed at the time testing is performed.</li><li>Maintain laboratory housekeeping and documentation standards.</li><li>Support continuous improvement activities within the QC laboratory.<br><br></li></ul><strong>Health, Safety &amp; Environment<br><br></strong><ul><li>Follow all plant and laboratory HSE requirements.</li><li>Use appropriate personal protective equipment (PPE) while handling powders, chemicals, hot panels, laboratory equipment, and production samples.</li><li>Follow safe practices for powder coating application and curing operations.</li><li>Properly identify, store, handle, and dispose of laboratory chemicals, samples, and waste.</li><li>Immediately report unsafe conditions, incidents, spills, and equipment hazards.<br><br></li></ul><strong>Qualifications<br><br></strong><strong>Education<br><br></strong><ul><li>Relevant technical/vocational qualifications will be considered based on experience.<br><br></li></ul><strong>Experience &amp; Skills<br><br></strong><ul><li>1–3 years of experience in a QC laboratory or manufacturing quality environment preferred.</li><li>Experience in powder coatings, paints, coatings is highly desirable.</li><li>Functional Expertise – solid functional/business skills / background, able to provide guidance to drive programs/projects.</li><li>Data analysis skills – to analyze trends, pareto defects, etc.</li><li>Written and spoken English as well as local language.<br><br></li></ul><strong>Our Company<br><br></strong>Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers’ products – whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals – and add dimension and beauty with colorful finishes. We have a vast and ever-evolving portfolio of brands primed to play an important part in everything from modernizing infrastructure around the world to enabling the next generation of electric and autonomous vehicles.<br><br>Axalta operates its business in two segments: Performance Coatings and Mobility Coatings, which serve four end markets, including Refinish, Industrial, Light Vehicle and Commercial Vehicle, across North America, EMEA, Latin America and Asia-Pacific. Our diverse global footprint allows us to deliver solutions in over 140+ countries and coat 30 million vehicles per year. We’ve recently set an exciting 2040 carbon neutrality goal, in addition to 10 other sustainability initiatives, and we take pride in working with our customers to optimize their businesses and achieve their goals.<br><br>Axalta may use technology-assisted tools, including artificial intelligence (AI), to support certain aspects of the recruitment and selection process. These tools may be used to help manage applications, identify job-related qualifications, and assist recruiter review. All hiring decisions involve human oversight and review.<br><br><strong>Recruitment Fraud Alert</strong>: We take candidate safety seriously. If you believe you’ve encountered a fraudulent job posting claiming to represent our company, please include a link or screenshot and report it to TA-Support-Center@axalta.com.<br><br>We consider an individual’s qualifications, skillset, and experience to determine final salary. This role is eligible for benefits such as health insurance and paid time off. The actual offer will be at the company’s sole discretion and determined by relevant business considerations, including the final candidate’s qualifications, years of experience, skillset, and geographic location.<br><br>This is an active opening for which we are recruiting to fill immediately.

<strong>Job Description<br><br></strong><strong>About Wynn Al Marjan Island:<br><br></strong>On schedule to open in the United Arab Emirates in 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites,22 restaurants and lounges, a theatre, nightclub, and five-star spa is currently under construction on a picturesque island that gracefully curves into the Arabian Gulf.<br><br><strong>About The Position<br><br></strong>Wynn Al Marjan Island is currently seeking a Houseperson to join our Housekeeping team.<br><br><strong>The Primary Duties And Responsibilities Of This Role Are<br><br></strong><ul><li> Execute assigned floors and service areas according to daily briefings </li><li> Support departmental service standards and operational requirements </li><li> Use FCS1 to review, update, and manage work assignments </li><li> Handle chemicals, cleaning agents, and equipment in line with procedures </li><li> Manage section keys, assignments, and shift-related items as per protocol </li><li> Remove and dispose of garbage, recycling, linen, and glassware following procedures </li><li> Stock floor pantries, linen rooms, and utility areas with required supplies </li><li> Clean guest corridors, public areas, Heart of House, storage areas, and fire exits to required standards </li><li> Support heavy-duty tasks including furniture movement, deep cleaning, carpet care, and room preparation </li><li> Deliver guest request items and operational supplies </li><li> Operate, clean, and maintain housekeeping equipment </li><li> Report lost &amp; found items, maintenance defects, safety hazards, and unusual conditions </li><li> Handle and report damaged or contaminated linen as per procedure </li><li> Support Guest Room Valets with required supplies </li><li> Assist with linen and supply inventory </li><li> Follow security procedures related to keys and controlled areas </li><li> Participate in training and support operational changes </li><li> Perform additional duties as assigned <br><br></li></ul><strong>About You<br><br></strong>The ideal candidate for this position will have the following experience and qualifications:<br><br><ul><li> Previous Hotel experience as Guest Room Attendant would be advantageous </li><li> Communication – Fluent in English – Verbal, written and reading </li><li> High School diploma, vocational training and/or 1-year work experience </li><li> Knowledge of FTG standards is preferred </li><li> Experience in a luxury hotel or resort setting </li><li> Ability to work in a fast-paced, multicultural environment </li><li> Willingness to work flexible hours, including weekends and public holidays <br><br></li></ul><strong>About Wynn Al Marjan Island’s Benefits<br><br></strong>We offer an attractive salary, paid in Dirhams （AED）, the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package, incentive programs, and other employee benefits. The result is a package that makes this role highly attractive to outstanding applicants seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.

<strong>Company Description<br><br></strong>Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.<br><br><strong>Job Description<br><br></strong>The Telephone Operator is responsible for managing all internal and external telephone communications and ensuring a professional, courteous, and efficient experience for every caller. The role supports smooth guest communication by handling calls, requests, messages, wake-up calls, guest enquiries, and urgent matters while maintaining accurate guest information and coordinating effectively with the relevant hotel departments.<br><br>Main Duties &amp; Responsibilities<br><br><ul><li>Handle all incoming internal and external calls professionally and efficiently, ensuring a personalized and courteous guest experience.</li><li>Answer calls promptly, greet guests by name in line with Rixos standards, and accurately connect calls to the appropriate extension or guest room.</li><li>Verify guest details for room-related calls and maintain confidentiality when handling guest information.</li><li>Maintain up-to-date knowledge of the hotel’s facilities, outlets, services, and local area to provide accurate information and recommendations.</li><li>Utilize Opera PMS and the CID system accurately and efficiently, ensuring guest information is updated in a timely manner.</li><li>Coordinate with relevant hotel departments to ensure guest requests and enquiries are communicated and followed up promptly.</li><li>Monitor the message box and ensure guest requests are recorded accurately and responded to within the required timeframe.</li><li>Handle guest wake-up calls accurately and punctually in accordance with established standards.</li><li>Remain informed about VIP, in-house, arriving, and special-needs guests to ensure appropriate attention and personalized service.</li><li>Respond promptly to urgent matters and emergencies involving guests or the hotel, coordinating with Management, Security, and relevant departments in accordance with established procedures.</li><li>Handle guest complaints and challenging situations professionally, using sound judgement and ensuring appropriate follow-up.</li><li>Take and relay messages accurately for guests and management while maintaining confidentiality.</li><li>Handle Lost &amp; Found enquiries and coordinate with the relevant department as required.</li><li>Actively support the Upselling Program and contribute to hotel revenue-generation opportunities.</li><li>Remain informed about departmental KPIs and contribute towards achieving established targets.</li><li>Support initiatives aimed at enhancing guest satisfaction, TrustYou scores, and the overall guest experience.</li><li>Ensure relevant guest feedback and information are communicated to the Front Office Manager and Reception Supervisors.</li><li>Attend departmental briefings, take accurate notes, and follow up on agreed actions.</li><li>Maintain a clean, organized, and safe working environment at all times.</li><li>Attend scheduled training sessions and actively participate in learning and development activities.</li><li>Maintain effective teamwork and positive working relationships with colleagues across all departments.</li><li>Perform any additional duties and responsibilities assigned in accordance with the operational needs of the hotel.<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Previous experience in a Telecommunication, Telephone Operator, Front Office, or Guest Services role within a hotel or hospitality environment is preferred.</li><li>Good command of written and spoken English; Russian Speaker preferred.</li><li>Strong telephone etiquette, communication, and interpersonal skills.</li><li>Familiarity with Opera PMS and hotel communication systems is an advantage.</li></ul>

<strong>Company Description<br><br></strong>Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.<br><br><strong>Job Description<br><br></strong>The Telephone Operator is responsible for managing all internal and external telephone communications and ensuring a professional, courteous, and efficient experience for every caller. The role supports smooth guest communication by handling calls, requests, messages, wake-up calls, guest enquiries, and urgent matters while maintaining accurate guest information and coordinating effectively with the relevant hotel departments.<br><br>Main Duties &amp; Responsibilities<br><br><ul><li>Handle all incoming internal and external calls professionally and efficiently, ensuring a personalized and courteous guest experience. </li><li>Answer calls promptly, greet guests by name in line with Rixos standards, and accurately connect calls to the appropriate extension or guest room. </li><li>Verify guest details for room-related calls and maintain confidentiality when handling guest information. </li><li>Maintain up-to-date knowledge of the hotel’s facilities, outlets, services, and local area to provide accurate information and recommendations. </li><li>Utilize Opera PMS and the CID system accurately and efficiently, ensuring guest information is updated in a timely manner. </li><li>Coordinate with relevant hotel departments to ensure guest requests and enquiries are communicated and followed up promptly. </li><li>Monitor the message box and ensure guest requests are recorded accurately and responded to within the required timeframe. </li><li>Handle guest wake-up calls accurately and punctually in accordance with established standards. </li><li>Remain informed about VIP, in-house, arriving, and special-needs guests to ensure appropriate attention and personalized service. </li><li>Respond promptly to urgent matters and emergencies involving guests or the hotel, coordinating with Management, Security, and relevant departments in accordance with established procedures. </li><li>Handle guest complaints and challenging situations professionally, using sound judgement and ensuring appropriate follow-up. </li><li>Take and relay messages accurately for guests and management while maintaining confidentiality. </li><li>Handle Lost &amp; Found enquiries and coordinate with the relevant department as required. </li><li>Actively support the Upselling Program and contribute to hotel revenue-generation opportunities. </li><li>Remain informed about departmental KPIs and contribute towards achieving established targets. </li><li>Support initiatives aimed at enhancing guest satisfaction, TrustYou scores, and the overall guest experience. </li><li>Ensure relevant guest feedback and information are communicated to the Front Office Manager and Reception Supervisors. </li><li>Attend departmental briefings, take accurate notes, and follow up on agreed actions. </li><li>Maintain a clean, organized, and safe working environment at all times. </li><li>Attend scheduled training sessions and actively participate in learning and development activities. </li><li>Maintain effective teamwork and positive working relationships with colleagues across all departments. </li><li>Perform any additional duties and responsibilities assigned in accordance with the operational needs of the hotel. <br><br></li></ul>Qualifications<br><br><ul><li>Previous experience in a Telecommunication, Telephone Operator, Front Office, or Guest Services role within a hotel or hospitality environment is preferred. </li><li>Good command of written and spoken English; Russian Speaker preferred. </li><li>Strong telephone etiquette, communication, and interpersonal skills. </li><li>Familiarity with Opera PMS and hotel communication systems is an advantage.</li></ul>

Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Senior Engineer - Managed Services to join our amazing culture. As the Senior Engineer - Managed Services, you are a part of a dynamic team that allows you to grow as Convergint grows.<br><br><strong>For information about how we use your personal information, please see our Colleague &amp; Applicant Privacy Notice, available on convergint.com/careers. <br><br></strong><strong>Who You Are<br><br></strong>You have a passion for providing world-class service to customers, colleagues, and communities. You are a person of integrity with a commitment to growth, accountability, and delivering results. You want to join an organization with a positive culture that embraces equal opportunity and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Senior Engineer – Managed Services - Network.<br><br><strong>Who We Are<br><br></strong>With 20 years of proven growth and exceptional performance, our mission is to be our customer's best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.<br><br><strong>Job Title:<br><br></strong>Senior Engineer - Managed Services<br><br><strong>Reporting Line:<br><br></strong>Reports to: Operations Manager – Managed Services MEA<br><br><strong>Department / Business Unit:<br><br></strong>Managed Services<br><br><strong>Work Location:<br><br></strong>Ras Al Khaimah, United Arab Emirates<br><br><strong>Job Purpose<br><br></strong>Main key contact for technical clarification in Managed Services and responsible for all technical communication. Involved in the development of technical skills of the Managed Services team. Arrange for resources and helps in solving technical problems as and when needed. Evaluates technical capabilities of Managed Services field teams. Provides technical expertise and helps in developing our field team technical skillsets.<br><br><strong>What You'll Do With Our Training And Your Experience<br><br></strong><ul><li>Must ensure teams follow the correct procedures, policies, and documentation requirements across maintenance duration. </li><li>Able to guide the team through the troubleshooting, testing and implementation stages and review the completed work effectively. </li><li>Provide direction and technical expertise in design, development and systems integration where required. </li><li>Able to make quick decisions and solve technical problems to provide an efficient environment for Managed Services implementation. </li><li>Identify resource and equipment requirements, efficient capacity planning and manage software and hardware availability. </li><li>Must provide technical training to teams when required and serve as a technical mentor to team members. </li><li>Regular site visits under AMC and making sure the system in place is running smoothly. </li><li>Checking the regular routine for Preventative Maintenance and the technical scope of work. </li><li>Conduct internal quality inspection for Managed Services activities. </li><li>Conduct technical site surveys for Managed Services requests. </li><li>Prepare technical guidelines for Managed Services team. </li><li>Technical performance evaluation of team members to be done every quarter. </li><li>In control of the overall technical performance of the team. </li><li>Develop and maintain a remote Managed Services program. </li><li>Ensures the efficiency of the Managed Services teams. </li><li>Oversees the technical handover to Managed Services teams. </li><li>Arrange for resources and help in solving technical problems on and offsite as and when needed. </li><li>Evaluates tender technical specifications. </li><li>Attends and build Client and Vendor relationships<br><br></li></ul><strong>What You'll Need<br><br></strong><ul><li>Bachelor of Engineering or IT as minimum. </li><li>Project Management skills are essential; certification will be an asset <br><br></li></ul><strong>Requirements:<br><br></strong><ul><li>8-10 years' experience in project management in security services companies. </li><li>Must have extensive knowledge of UAE </li><li>Detailed-oriented, excellent communication and presentation skills, customer orientation. </li><li>Highly technical.</li></ul>

<strong>Job Description<br><br></strong><strong>Exceptional Hospitality Starts with You<br><br></strong>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a <strong>Pool Attendant,</strong> you’re not just providing operational support to ensure seamless recreation area cleanliness – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br><strong>Responsibilities<br><br></strong>Here's what you'll do during a typical day<br><br><ul><li></li><ul><li>Monitor and maintain a safe, clean, and welcoming environment across all 7 swimming pools and the beach area.</li><li>Conduct regular inspections of pool decks, beach facilities, loungers, umbrellas, and guest recreational areas to ensure cleanliness and safety standards are met.</li><li>Set up and arrange sunbeds, cabanas, umbrellas, towels, and beach equipment according to resort standards.</li><li>Provide exceptional guest service by assisting guests with pool and beach inquiries, directions, activity information, and facility usage.</li><li>Enforce pool and beach safety rules and immediately report hazards, incidents, or maintenance concerns to the appropriate department.</li><li>Support lifeguards in maintaining a safe recreational environment and assist with emergency procedures when required.</li><li>Distribute, collect, and organize pool and beach towels while maintaining accurate inventory controls.</li><li>Maintain cleanliness of pool decks, surrounding recreational areas, beachfront walkways, and guest amenities throughout the day.</li><li>Monitor water stations, poolside amenities, and recreational equipment to ensure they remain stocked and operational.</li><li>Assist in organizing and executing resort recreational activities, games, fitness sessions, and special events for adults and children.</li><li>Provide guests with information about resort facilities, operating hours, activities, and local attractions.</li><li>Coordinate with Housekeeping, Engineering, Security, and Recreation teams to ensure seamless operations across all pool and beach areas.</li><li>Monitor guest satisfaction and proactively address guest requests and concerns in a professional and courteous manner.</li><li>Ensure all beach and pool equipment is properly stored, maintained, and secured at the end of each shift.</li><li>Adhere to Hilton brand standards, health and safety regulations, and resort operating procedures at all times.</li><li>Support sustainability initiatives by promoting responsible use of towels, beach facilities, and recreational resources.</li><li>Maintain a visible and approachable presence throughout the beach and pool areas to enhance guest engagement and service delivery.<br></li></ul></ul><strong>Qualifications<br><br></strong><strong>What It Takes to Make the Stay<br><br></strong>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of <strong>Hospitality</strong>. Acting with <strong>Integrity</strong> and always doing the right thing. Inspiring others through <strong>Leadership</strong>. A belief that <strong>Teamwork</strong> drives the best outcomes. A sense of <strong>Ownership</strong> and accountability. And a focus on the <strong>Now</strong>, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br><strong>In Addition, This Role Requires The Following Minimum Qualifications<br><br></strong><ul><li>High School Diploma/University Degree (list highest required level only)</li><li>X years of experience in Y (e.g., hotel management)</li><li>License or Certification</li><li>Languages<br><br></li></ul><strong>About Us<br><br></strong><strong>Join an Award-Winning Workplace Culture<br><br></strong>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.