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Job Description<br><br>Aldar Academies are currently seeking a Receptionist for Al Ain British Academy, with an immediate start.<br><br>This is an exciting opportunity to join the highly successful Aldar family.<br><br>Al Ain British Academy opened in September 2011 providing high quality education in the heritage ‘Garden City’ of the United Arab Emirates. The children are taught the English National Curriculum – tailored to be meaningful to children living in Al Ain. Facilities at the school are excellent and include a large astro-turf field, two swimming pools, well-stocked library, a large multi-purpose sports hall, an auditorium and outdoor play areas. It is an exciting, challenging, and enjoyable school to work in where achievement for pupils is at the heart of all we do. The school has achieved outstanding levels of progress and attainment, supported by rigorous tracking of data and assessment in all areas of the curriculum.<br><br>Successful candidates will find themselves welcomed into a wonderful school family community, where staff are held in high regard by pupil, parents and school leadership alike. Al Ain is a beautiful, green city that offers an affordable lifestyle within the UAE, whilst offering easy access to Abu Dhabi, Dubai and Oman all within a short drive. Al Ain boasts its own tourist attractions in the form of Al Ain Zoo, Jebel Hafeet mountain, Al Ain Oasis, as well as leisure facilities including hotels, malls, golf and Rugby club, shooting range, swimming pools, Al Ain Raceway and much more.<br><br>The successful candidates will be closely aligned with our core values and ethos and possess a genuine understanding and appreciation of the values of the region.<br><br>Responsibilities<br><br>Job Purpose<br><br>To ensure impeccable customer service is provided to all parents and visitors to the Academy. All communications take place in a professional manner and to assist in supporting students’ recruitment, through a positive parent experience. To embody the values, vision and ethos of Aldar Education and assist the parents’ relations executive in managing all enquiries, visitors, and requests from the different stakeholders.<br><br><br>Main Duties<br><br> Provide high quality customer service to all potential and existing customers. Your main responsibilities will include providing information to visitors on a full range of topics, answering phone calls in a courteous manner and maintaining a database of school visitors.<br><br><br>Specific Duties<br><br> Deliver high quality customer service to all visitors and staff, representing the Academy in a professional manner Greet visitors in a friendly and helpful manner Have a strong knowledge of the key information about the Academy Offer guidance and assistance to parents through the student registration and admission process during the initial enquiry stage Assist with school tours when necessary Provide general clerical/administrative support e.g., updating attendance registers Photocopying, filing, faxing, completing standard forms, responding to routine correspondence Undertake word-processing and other IT based tasks e.g., database, excel, Internet research Produce lists/information/data as required e.g., class lists Sort and distribute mail Attend and participate in relevant meetings as required Answer, screen and forward incoming phone calls in a friendly and professional manner (following our standard telephone etiquette/ protocol) Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms and brochures) Provide basic and accurate information in-person and via phone/email Assist Admissions team with in-bound and out-bound calls Log admissions enquiries into the school MIS – data base Update calendars and schedule school tours Arrange transportation for visitors when require Provide accurate and comprehensive information about the schools, including the curriculum, education level and tuition fees. Respond to telephone calls and enquiries courteously and direct calls to appropriate school personnel, using the School Referral System. Drive enrolments by promoting schools and summer programmes to prospective parents through conducting outbound calls. Assist with tasks assigned as and when required by the management team. Undertake any other reasonable duties within the overall function, commensurate with the grading and level of responsibility of the post (ie.lead nurturing, parent tours)<br><br><br>Qualifications<br><br>Minimum Qualifications <br><br> High School Certificate/Diploma or bachelor's degree Certificate<br><br><br>Minimum Experience<br><br> A minimum of 2 years of experience in a customer focused role in the region Experience in the education field is preferred<br><br><br>Job Specific Knowledge & Skills<br><br> Fluent standard of English communication skills, written and oral. Attention to detail with diligent follow up, and able to execute in a timely manner. Effective communicator at different levels, both orally and in writing. Strong interpersonal skills to aid in daily contact with customers in a diverse multi-cultural environment Computer literate, including all social media platforms. Attentiveness, able to listen effectively and ask questions A team player, willing to support colleagues to deliver results Willingness to learn Skilled in multi-tasking and handling pressure. Organizational ability, of self and others with impeccable office management skills Arabic speaking, reading and writing is preferable<br><br><br>What We Offer<br><br>Aldar Academies are a family of world-class, child-centered, and innovative schools based in the UAE. We educate over 25,000 students across our group of owned and managed schools and as we grow so does our need for highly skilled, inspirational, and dedicated school leaders. Our future-focused learning model includes both students and staff and so we place a special emphasis on professional development, coaching and training.<br><br>Successful candidates will have access to a wide network of professionals and opportunities to both lead and contribute to training others as well as developing themselves.<br><br>Aldar Academies are keen to hear from like-minded, forward-thinking school leaders who would welcome the challenge and opportunities that we have to offer.<br><br>This job description is not all-inclusive. Aldar Education reserves the right to amend this job description at any time. We are an equal opportunity employer, committed to a diverse and inclusive work environment. We are also mindful of our national development strategy and encourage UAE Nationals in their application at our company.<br><br>Aldar Education is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. Offers of appointment are subject to satisfactory references and police clearance.

https://www.twobirds-onestone.ae/<br>HUMAN RESOURCES VISIONWe will strive to create and maintain a community of winning talent which feels valued and lives the connection to the brand in whatever we do. We will provide the freedom and support where individuals can demonstrate their skills and abilities; grow and reach their potential in a performance reward driven environment. We will embrace diversity and inclusion and will act honest and ethical in everything we do.<br>POSITION PURPOSETo assist and enable employees under your control to consistently achieve product and service delivery standard and ensure a high degree of guest care. To comply with restaurant policies and procedures, ensuring that all services provided achieve the established standards within the agreed budgetary controls. As F&B Team Leader you are responsible to supervise and head the service operation within the restaurant during specific shifts, aiming for the highest possible customer satisfaction, cost efficiency and profitability.<br>ESSENTIAL FUNCTIONSOrganize and conduct pre-shift and departmental communication meetings for share with the associates all relevant information such as occupancy, menu changes, daily schedule and work assignments Ensure the tidy and good appearance of him/herself and his/her subordinates Work closely with the team / Guest Relations / Front Office and other key service departments Monitor duty schedules for the respective team Work within the team to prepare all mise-en-place according to 24 hours’ service requirements Report any damage or maintenance defects report cleanliness and maintenance issues to the immediate Manager Personally communicate all complaints/issues to the Assistant Outlet Manager and F&B Operations Manager Excellent knowledge of the menu in order to answer guests’ queries Attend regular training sessions according to Training plan Responsible for all the keys/access cards Performs any other duties as requested by the Management Support in generation of new ideas for service and products that will maintain a competitive and leading edge over competitive set Assist Assistant Manager in training new team members<br>In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel such as provide direct service to guests as needed, including, but not limited to, delivering orders, bussing, general clerical/cashier duties and service support to other dining venues when requested.<br>SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIESThe individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities. Must be able to speak, read, write and understand the primary language(s) used in the workplace;Must be able to read and write to facilitate the communication process;Requires good communication skills, both verbal and written;Ability to supervise subordinate staff, including, but not limited to, assignment of duties, evaluating service, and taking disciplinary action when necessary;Ability to prepare and analyze data, figures and transcriptions prepared on and generated by computer;Ability to dialogue informally and effectively with all co-workers, in one-on-one or small group settings, through clear articulation of ideas and active listening;Awareness of the importance on non-verbal communications in interaction with others;Knowledge of hotel food and beverage operations;Knowledge of food and alcoholic beverages;Must possess basic computational ability;Must possess basic computer skills;Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations.<br>QUALIFICATION STANDARDSWe do expect that you do have the experiences/ behaviors below. You:Have the ability to effectively communicate with other departments;Embrace and value operational guidelines and brand standards;Have the ability to plan and prioritize in order to achieve deadlines;Are adaptable to the ideas of different cultures, settings and situations;Enjoy working in a team setting;Do build lasting relationships with internal and external customers;Have immaculate personal presentation e.g. grooming and conversational ability;Demonstrate effective problem solving skills and analysis of issues and trends, in order to develop and apply appropriate strategies;Have knowledge of hotel computer systems and other IT related applications;Uphold ethical business practices.<br>EDUCATION AND EXPERIENCEBachelor degree required in addition to a minimum of three years food and beverage service background.<br>PSYCHICAL CONDITION REQUIRED FOR YOUR ROLEThis job often requires sitting behind a computer for extended periods of time;This job often requires standing or walking for extended periods of time;This job often requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity;This job often requires to:Be able to lift up to 5.5kg on a regular and continuing basis;Be able to lift trays of food or food items weighing up to 11kg frequently;Be able to push and pull carts and equipment weighing up to 90kg occasionally. Be able to exert well-paced ability in limited space and to reach other locations of the hotel on a timely basis. This job requires operating computers and computerized equipment.<br>EMPLOYMENT CONDITIONSThis job may require you to work on holidays and/ or weekends;This job may require you to work a shift other than a day shift, including first, second, and split or overnight shift;This job often requires extended hours beyond a typical work week;This job requires you to conform to a conservative, formal grooming, attire and jewelry policy that will be monitored on a regular basis and may be addressed as seen fit by your manager;Sheraton Grand Hotel has a very strong commitment to safety and requires that you follow safety procedures closely;Our hotel has a no-tolerance policy regarding unlawful discrimination and harassment, and requires that you follow our anti-discrimination and anti-harassment policies. This job requires a well-paced ability to maneuver between functions occurring simultaneously.

Job description:<br><br> Job Purpose Lead, direct, and manage end-to-end HR operations and administration services by overseeing recruitment, contracts, onboarding, employee relations, and learning and development, while ensuring efficient workplace, facilities, security, and accommodation services, in order to deliver a compliant, efficient, and employee-focused work environment that supports business continuity and organizational objectives. Key Accountability Areas HR Operations & Talent Management Manage end-to-end job requisitions, position creation, and updates in line with the approved organization structure and manpower plan. Oversee sourcing strategies, candidate screening, structured assessments, offer management, and HR system updates while ensuring a positive candidate experience. Oversee preparation, validation, renewal, and execution of employment and rental manpower contracts in compliance with company policies and legal requirements. Ensure completion of pre-onboarding and onboarding activities including documentation, system access, induction programs, and closure of pending requirements. Monitor infant attrition and implement actions to enhance early employee retention. Employee Relations Manage employee relations matters in line with company policies and labor regulations. Handle employee grievances, disciplinary actions, and investigations and ensure proper documentation and closure. Provide guidance to line management on ER practices to maintain a positive and compliant work environment. Learning & Development Identify training needs in coordination with business units and support the preparation of annual training plans. Coordinate the execution of training programs, workshops, and development initiatives. Monitor training effectiveness and maintain training records and reporting. Office & Workplace Operations Manage office resources, supplies, and workspace utilization to ensure operational efficiency. Oversee service providers for office equipment, utilities, and support services. Monitor utility consumption and implement efficiency improvement initiatives. Ensure proper handling and distribution of mail and internal service requests. Reception & Visitor Management Ensure professional front desk operations and smooth visitor flow. Enforce visitor registration and building access control procedures. Hospitality & Catering Services Coordinate corporate events, workshops, and training programs with internal stakeholders and external vendors. Manage catering services in line with quality and safety standards. Ensure readiness and proper utilization of event facilities. Housing & Employee Services Manage housing allocation, in-out processes, and accommodation maintenance. Coordinate transportation services for employees. Ensure housing facilities comply with health, safety, and regulatory requirements. Security Services Oversee physical and electronic security systems including surveillance and access control. Manage security manpower deployment and performance monitoring. Lead incident handling and ensure implementation of emergency response procedures. Ensure compliance with security regulations and standards. Maintenance & Facilities Management Oversee preventive and corrective maintenance for buildings, utilities, and infrastructure. Manage maintenance service providers and ensure asset functionality. Ensure compliance with HSE and regulatory requirements. Role Accountability HR Proficiency: Ability to recruit, recognize and cultivate high performers and expose them in order to create a robust second line of management. Ability to recognize low performers and guide them to improve or release them. Ability to treat subordinates equally without any discrimination. Assessment criteria of subordinates is performance that leads to planned results. Ensure availability of delegation of authority matrix to have sufficient delegations as per company policy. Responsibility: Must take full responsibility for his operation as per the job description and the required deliverables from this position, taking into consideration the general company guidelines. Able to anticipate problems and make the necessary proactive steps to prevent them Ability to take necessary and proper timely decisions. Delivery: Deliver the required results in timely manner with required quality and cost. Making a Tangible Difference: Must make a tangible difference to his area of operation. and exceed business expectations. Business Planning and Performance: Able to transform the corporate goals into business plans. Able to Plan, follow-up and execute those plans, whether they are annual or development plans. Monitor the plan performance and initiate action to strengthen results and take the corrective action accordingly. Provide periodic work progress reports. Responsible for monitoring and controlling budgets and expenses to achieve the optimum cost efficiency. Organizational Development: Develop the organizational structure according to the current requirements taking into consideration future and development plans. Ensure availability of job descriptions for all job roles and deployment. Business Process Improvements: Develop, coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible. Should be conversant and able to navigate through IT solutions especially those relevant to his job and business. Promote the automated systems and using them fully, to spread its culture. Quality: Quality is considered as alfanar’s prime competitive advantage as such, managers are expected to act accordingly. Adaptation: Adapt to new and alternative techniques, technologies, management structures, and business models. Health, Safety and Environment: Ensure a safe, secure, and legal work environment as per the standard regulations. Academic Qualification Bachelor Degree in Human Resources or Any relevant field Work Experience 6 to 10 Years Technical / Functional Competencies Ad Hoc Reporting Calendar Maintenance Presentation Preparation Data Archiving Document Filing Issues Management Problem Solving Big Data Analytics Presentation Best Practices Work And Purchase Orders Oral/Written Communications <br><br>Profile description:<br><br>Alfanar is a Saudi company with an international presence, primarily engaged in the manufacturing and trading of a wide variety of low, medium, and high voltage electrical products, in addition to its portfolio of conventional and renewable energy solutions, oil and gas, water treatment, infrastructure, technical services, and digital solutions. The hub of alfanar’s manufacturing operations is Medinet alfanar Alsinaiya, a 700,000 square-meter complex located in Riyadh. The complex houses an array of ultra-modern manufacturing facilities and laboratories equipped with state-of-the-art technologies and staffed with highly skilled professionals. alfanar derives its success from its commitment to providing the highest quality standards to its customers, and the continuous development of its human capital, who alfanar considers its most valuable asset. With this in mind, alfanar promotes a proactive work environment where its employees are always valued, nurtured, and empowered to fuel their pride in being part of alfanar. For more information about alfanar, please visit alfanar.com

SME – Commercial Banking (Automation Delivery & Governance) | Dubai.<br>About Quality Kiosk Technologies,Quality Kiosk Technologies is a globally recognized leader in Quality Engineering and Digital Transformation, ranked among the world's largest independent QE firms. With 4,000+ professionals across 25+ countries, Quality Kiosk partners with leading Banking, Financial Services, Insurance, Telecom, Retail, Government, and Global Enterprises to deliver world-class quality engineering and testing solutions. We are currently hiring an experienced SME – Commercial Banking (Automation Delivery & Governance) for a strategic banking engagement in Dubai.<br>Role Overview We are seeking an experienced SME – Commercial Banking (Automation Delivery & Governance) with strong expertise in Banking Project Delivery, Automation Governance, Stakeholder Management, and GCC Banking Operations. The ideal candidate should possess deep experience working with GCC/Middle East Banks, managing large-scale testing and automation engagements, governance frameworks, delivery execution, project planning, and client stakeholder management. This position requires a strong blend of Commercial Banking domain knowledge, delivery governance expertise, automation oversight, and client-facing leadership capabilities to successfully drive banking transformation initiatives across the Middle East region.<br>Key Responsibilities Project Governance & Delivery Management Drive end-to-end governance and delivery management for banking automation and testing programs. Ensure adherence to delivery standards, governance frameworks, quality controls, and regulatory requirements. Monitor project progress, risks, dependencies, action items, and delivery milestones. Establish project governance mechanisms and performance reporting structures. Develop project roadmaps, delivery plans, and execution strategies. Ensure successful delivery within agreed timelines, quality benchmarks, and stakeholder expectations. Automation Governance Govern automation testing initiatives and quality engineering programs. Ensure compliance with automation delivery standards and best practices. Review automation progress, coverage, quality metrics, and execution reports. Drive governance reviews and continuous process improvement initiatives. Ensure project artifacts, test evidence, execution reports, and documentation are maintained effectively. JIRA Administration & Reporting Manage JIRA projects, workflows, dashboards, reports, and governance metrics. Track project status, risks, action items, defects, and delivery performance. Ensure test cases, execution evidence, project artifacts, and reports are uploaded and maintained in JIRA. Publish governance dashboards and executive-level reports for stakeholders. Stakeholder & Client Management Act as the primary point of contact for client and delivery stakeholders. Engage with senior business, technology, and program leadership teams. Conduct governance meetings, steering committees, and delivery reviews. Present project status, delivery updates, risks, and mitigation plans. Drive alignment among delivery, quality, business, and leadership teams. Project Planning & Estimation Perform effort estimation based on detailed scope analysis. Create project plans, resource plans, delivery schedules, and roadmaps. Define execution strategies and present proposed approaches to clients. Manage project dependencies and optimize resource utilization.<br>Mandatory GCC Banking Experience (Must Have) Minimum 5+ years of experience working with GCC/Middle East Banks. Hands-on experience with leading regional banks such as GCC/ Middle East Banks banks or similar institutions. Strong understanding of GCC Banking operations, regulatory frameworks, and banking transformation programs. Experience managing automation, testing, or delivery programs for GCC banking clients. Strong knowledge of Commercial Banking, Corporate Banking, Cash Management, Trade Finance, Lending, Treasury, Transaction Banking, and Digital Banking within GCC markets. Experience working with cross-functional stakeholder teams across UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, and Oman. Proven ability to manage onsite and offshore delivery teams in Middle East banking environments. Prior onsite GCC banking project experience will be highly preferred.<br>Required Experience12-15 years of overall IT experience. Strong experience in Project Delivery and Governance. Proven expertise in Automation Testing Governance. Significant experience managing enterprise-scale testing and quality engineering programs. Hands-on experience in JIRA Administration, Reporting, and Dashboard Management. Strong client-facing and stakeholder management experience. Experience managing large delivery teams and complex banking engagements.<br>Preferred Banking Domain Expertise Strong experience in one or more of the following:Commercial Banking Corporate Banking Cash Management Trade Finance Lending Treasury Transaction Banking Digital Banking Payments & Collections Liquidity Management Solutions (LMS)<br>Required Skills Delivery & Governance Project Governance Delivery Management Risk & Issue Management Program Governance Quality Assurance Governance Executive Reporting Resource Planning Capacity Planning Effort Estimation Stakeholder Management<br>Testing & Quality Engineering Test Management Automation Governance Quality Engineering Release Governance Defect Management Test Reporting Quality Metrics & KPI Management Tools JIRA Administration Dashboard Management Agile Tools Reporting Tools Defect Tracking Systems<br>Soft Skills Excellent communication and presentation skills. Strong client relationship and stakeholder management capabilities. Exceptional leadership and coordination abilities. Strong analytical and problem-solving mindset. Ability to influence senior banking and technology stakeholders. High ownership, accountability, and decision-making capability. Strong governance and delivery management skills.<br>Mandatory Screening Criteria✔ 12-15 Years Overall Experience ✔ Minimum 5+ Years GCC Banking Experience (Mandatory) ✔ Commercial / Corporate Banking Domain Experience ✔ Automation Governance & Delivery Management Experience ✔ JIRA Administration & Dashboard Management Experience ✔ Project Planning & Effort Estimation Experience ✔ Client & Executive Stakeholder Management Experience ✔ Banking Transformation Program Experience ✔ Experience Managing Large Testing/Automation Teams ✔ Strong Communication & Presentation Skills ✔ UAE / Middle East Banking Project Exposure Preferred<br>Ideal Candidate Profile A highly accomplished Banking Delivery Leader with strong GCC Banking experience, extensive exposure to Commercial and Corporate Banking, and proven expertise in Automation Governance, Delivery Management, Project Governance, and Stakeholder Engagement. The candidate should have a successful track record of delivering large-scale banking transformation initiatives across GCC banks while ensuring quality, governance, regulatory compliance, and client satisfaction. Location: Dubai, UAE Experience: 12-15 Years Domain: Commercial Banking / Corporate Banking / GCC Banking Function: Automation Delivery, Governance & Stakeholder Management Apply Now???? deepak.pednekar-qkct@qualitykiosk.com ???? Call / Whats App: +91 8850047469

HUMAN RESOURCES VISIONWe will strive to create and maintain a community of winning talent which feels valued and lives the connection to the brand in whatever we do. We will provide the freedom and support where individuals can demonstrate their skills and abilities; grow and reach their potential in a performance reward driven environment. We will embrace diversity and inclusion and will act honestly and ethically in everything we do; aspiring to be the employer of choice.<br>POSITION PURPOSETo ensure a high level of Product Knowledge among Guest Contact Center team. Supervise all Guest Contact Center team’s performance. Handling all normal duties related to the Guest Contact Center department and Empower guest experience program in line with Sheraton Brand Standards. To develop a thorough knowledge of the Front Office department’s operation and to work close with the other departments of the Hotel. Ensure that all related tasks assigned to Guest Contact Center are accurately and efficiently performed. Act proactively to solve guest’s complaints, issues and/or defects. Keep the Guest Contact Center equipment (switchboards, faxes, photocopier, Let’schat phone, satellite phone etc.) in excellent functional condition at all times. Monitor, Control and ensure consistent proper communication of emergency situations to the hotel department heads.<br>ESSENTIAL FUNCTIONSEnsure that services provided are in harmony with our Sheraton & Marriott core values, complying with hospitality brand standards. Ensure that our guests receive an on brand personalized experience over the phone, Let’schat and GXP chat. Acknowledge and recognize loyal members and deliver the appropriate welcome over the phone Let’schat and GXP chat. Ensure strict compliance with Sheraton Brand Standards in all related tasks and duties achieving 90% or above in the QA, Forbes, Let’schat and IFH inspection.live the Sheraton Brand Differentiators (Sheraton Signature sleep Experience, Sheraton Fitness, Paired, and Sheraton Club).100% daily usage of the Guest planning screen report to deliver global personalized service successfully to our guests. Ensure strong knowledge of: (knowledge test results to reach 90% or above)a. Telephone etiquettesb. Loyalty Membership guest tiers and benefitsc. Upsell program.d. Check out for children program.e. Make a green choice program and maintain a proper tracking and issuing guests’ vouchers.f. Bomb threats and emergencies calls.g. Marsha and empower guest experience platform. Ensure smooth and clear communication between Guest Contact Center and the rest of the hotel. Ensure compliance with PCI policies. As a GXP Admin User to:Ensure that guests’ requests are fulfilled and closed in GXP within the set standard of 15 minutes as average response time and to ensure guest’s Negative cases are closed in GXP within the set standard of 15 minutes from the time the complaint was received while ensuring that guests are appropriately compensated and guests are satisfied. Use GXP to update guests’ profiles with service requests, Negative cases, preferences and any other comments/information acquired during stay. Ensure Quality cases are entered into GXP, and correct events accordingly. Arrange monthly negative cases and compensation report. Monitor property GXP performance, to run the monthly report and to share it with HODS . To Share monthly with HODS the top repeated guest requests, negative cases and workorder. Maintain the GXP users. To control all SNA , Customer Care, partnership benefit , your 500 choice Cases and follow up with concerned department to ensure the closure with timely manner. To keep up the maintenance of the GXP and communicate any system faulty with GXP helpdesk. Create the GXP awareness culture among the hotel departments. Trouble Shoot and/or assist guests with internet issues. Share the Guest Voice results among his/her team, take necessary actions for performance improvement when needed. Set development plans for the department. To identify training needs and conduct training sessions to the Guest Contact Center team members. To handle new comers and ensure they are well trained before handle boards. With coordination with IT and Engineering overseas the PABX and ensure the system is working well without interruption. Ensure the hotel department telephone list is updated, refreshed and distributed monthly. Perform continuous TEST CALLS to check and correct telephone etiquette throughout the hotel. Be and ensure his/her team members are well up to date with all hotel features, facilities, packages and other information. Assist the hotel revenue by selling the hotel rooms and outlets by taking the overflow calls whenever rooms, F&B reservation and sales associates not available by taking message and arrange a call back. Have sufficient information about local surrounding areas to able to provide guests with choices and/or alternatives when requesting for assistance. Build positive, effective and on brand relationships with internal and external customers. Actively participate in the hotel sustainability, community and OI activities. Ensure proper grooming of his/her associates at all times as per hotel guidelines Ensure effective and efficient communication within the department and with the other hotel departments.<br>SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIESComputer Skills Excellent training skills Opera knowledge GXP knowledge Team work spirit Excellent command of English Additional language will be an advantage Excellent communication and follow up skills Prompt and caring with guest services experience Honesty, integrity and ownership<br>QUALIFICATION STANDARDSWe do expect that you do have the experiences/ behaviors below. You:Have the ability to effectively communicate with other departments;Embrace and value operational guidelines and brand standards;Possess superior analytical skills;Have the ability to plan and prioritize in order to achieve deadlines;Have the awareness of maximizing the returns to all stakeholders;Are adaptable to the ideas of different cultures, settings and situations;Enjoy working in a team setting;Do build lasting relationships with internal and external customers;Have immaculate personal presentation e.g. grooming and conversational ability;Demonstrate effective problem solving skills and analysis of issues and trends, in order to develop and apply appropriate strategies;Have knowledge of hotel computer systems and other IT related applications;Uphold ethical business practices.<br>EDUCATIONBachelor degree required.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The job profile for this position is Business Project Senior Analyst, which is a Band 3 Senior Contributor Career Track Role.</p><br><p><b>Excited to grow your career?</b></p><br><p>We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!</p><br><p>Our people make all the difference in our success.</p><br><p><b>About Cigna</b></p><br><br><p>Cigna International is a leading global health services company dedicated to improving the health, well-being, and vitality of those we serve. Our Middle East &amp; Africa (MEA) region spans the UAE, KSA, Bahrain, Oman, Kuwait, Lebanon, and select African markets — serving a diverse portfolio of individual, corporate, and government clients. We are committed to building a resilient and sustainable operating model that protects our customers, people, and stakeholders in an increasingly complex risk environment.</p><br><p><b>Position Summary</b></p><br><br><p>Cigna MEA is seeking a highly motivated and experienced Business Continuity &amp; Resilience Manager to establish, strengthen, and continuously improve the business continuity and operational resilience posture across the Middle East &amp; Africa region. This role will serve as the central point of accountability for business continuity management (BCM), crisis management, and operational resilience — ensuring that frameworks are effectively designed, implemented, tested, and maintained in alignment with regulatory expectations and global best practices.</p><br><p><b>80% Business Continuity &amp; Resilience|20% Operational Risk Support</b></p><br><p>The Business Continuity &amp; Resilience Manager will partner with functional leaders across MEA, including Operations, Technology, Claims, Clinical, Finance, Compliance, Information Security, and Third-Party Management, to embed a sustainable, regionally aligned approach to business resilience. The role will closely collaborate with the MEA Risk Management function and global operational resilience initiatives to ensure MEA practices are seamlessly integrated into the broader Cigna enterprise framework.</p><br><p><b>Key Responsibilities</b></p><br><br><p><b><u>Business Continuity &amp; Resilience (80%)</u></b></p><br><p><b>Framework &amp; Governance</b></p><br><ul><li>Design, implement, and manage a standardised Business Continuity Management (BCM) framework across all MEA entities, aligned with ISO 22301, regulatory requirements, and Cigna global standards.</li><li>Establish and maintain governance processes for the identification, assessment, and management of business continuity risks, including clear escalation pathways.</li><li>Develop and maintain Business Impact Analyses (BIAs), Business Continuity Plans (BCPs), Crisis Management Plans, and Disaster Recovery alignment across MEA functions and entities.</li><li>Ensure BCM documentation is complete, accurate, regularly reviewed, and audit-ready.</li></ul><p><b>Testing, Exercising &amp; Continuous Improvement</b></p><br><ul><li>Design and lead a comprehensive BCM testing and exercising programme, including tabletop exercises, simulation drills, and scenario-based walkthroughs.</li><li>Track remediation of gaps identified through testing, incidents, and audits, embedding lessons learned into plans and procedures.</li><li>Monitor and report on BCM maturity, resilience metrics, and readiness posture to senior leadership and relevant committees.</li></ul><p><b>Crisis &amp; Incident Management</b></p><br><ul><li>Support the regional crisis management capability, including activation protocols, communication plans, and post-incident reviews.</li><li>Act as a key coordinator during business disruptions, ensuring effective response and recovery in line with established plans.</li><li>Maintain and test crisis communication channels and stakeholder notification procedures.</li></ul><p><b>Operational Resilience</b></p><br><ul><li>Drive the development of the MEA operational resilience programme, including identification of important business services, impact tolerances, and scenario planning.</li><li>Align regional resilience activities with global operational resilience initiatives and ensure consistency with international standards and group-level expectations.</li><li>Partner with Technology and Information Security teams to ensure alignment between BCPs, IT Disaster Recovery (DR) plans, and cyber resilience strategies.</li></ul><p><b>Regulatory &amp; Compliance</b></p><br><ul><li>Ensure BCM practices meet the requirements of applicable regional regulators, including but not limited to CBUAE, SAMA, CBB, CBO, and relevant African regulatory bodies.</li><li>Support regulatory submissions, examinations, and audits related to business continuity and operational resilience.</li><li>Monitor the evolving regulatory landscape across MEA and proactively adapt frameworks to meet emerging requirements.</li></ul><p><b><u>Operational Risk Support (20%)</u></b></p><br><ul><li>Support first line teams in maintaining and updating operational risk registers (level 3) across MEA entities.</li><li>Assist in the identification, assessment, and monitoring of key operational risks, ensuring alignment with the enterprise risk management framework.</li><li>Contribute to risk reporting, including preparation of risk dashboards and inputs to risk committees.</li><li>Support risk-related projects and initiatives as directed by the COO and CRO, including risk assessments, control evaluations, and thematic reviews.</li></ul><p><b><u>Stakeholder Engagement</u></b></p><br><ul><li>Lead cross-functional BCM and resilience conversations with Operations, Finance, Compliance, Technology, Legal, Risk, Clinical, and business leaders across MEA.</li><li>Provide resilience reporting and updates to MEA senior leadership, the COO, and the CRO, as well as to regulatory committees and external auditors as required.</li><li>Act as a subject matter expert for business continuity and operational resilience, providing guidance, training, and awareness programmes to business units across the region.</li><li>Promote a culture of preparedness, ownership, and continuous improvement across all MEA teams.</li></ul><p><b>Qualifications</b></p><br><br><ul><li>Bachelor's degree required; advanced degree in Business Resilience, Business Administration, or a related field is a plus.</li><li>Professional certification in business continuity or resilience strongly preferred — e.g., CBCI, CBCP, MBCI, ISO 22301 Lead Implementer/Auditor, or equivalent. Additional risk certifications (e.g., CRISC, IRM) are advantageous.</li><li>5–8 years of experience in business continuity management, operational resilience, crisis management, or related functions, preferably within financial services, insurance, or healthcare.</li><li>Demonstrated experience in building and managing BCM frameworks across multiple geographies or entities.</li><li>Strong knowledge of business continuity standards (ISO 22301, BCI Good Practice Guidelines), operational resilience frameworks, and regional regulatory expectations in the Middle East.</li><li>Excellent stakeholder management and influencing skills, with the ability to collaborate across functions, geographies, and cultures.</li><li>Strong business acumen and problem-solving skills, with the ability to translate complex resilience concepts into practical, actionable solutions.</li><li>Proficiency in Microsoft Office, SharePoint, and BCM/risk management tools. Experience with platforms such as Fusion, Castellan, Onspring, or similar is a plus.</li><li>Professional demeanour with the confidence to engage senior leaders, regulators, and external stakeholders.</li></ul><p><b>Key Competencies</b></p><br><br><ul><li>Resilience-first mindset — proactive, pragmatic, and solutions-focused.</li><li>Strong governance, compliance, and control orientation.</li><li>Leadership and influence in cross-functional, multi-geography environments.</li><li>Analytical and detail-oriented, with the ability to see the big picture.</li><li>Excellent communication, facilitation, and presentation skills.</li><li>Comfortable operating in ambiguity and managing competing priorities.</li></ul><p>Culturally aware and sensitive to the nuances of op</p><br><p><span><span><span><span><span><span><span>Please note that you must meet our posting guidelines to be eligible for consideration. &nbsp;Policy can be reviewed at this </span></span></span></span></span></span></span>link<span><span><span><span><span><span><span>.</span></span></span></span></span></span></span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong><span>Technical Product Manager (52282)<br></span></strong></p><br><br><p><strong><span>Some careers grow faster than others.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<br></span></strong></p><br><br><p><strong><span>If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.<br></span></strong><span>The role holder is accountable for the end-to-end delivery of Retail Banking technology initiatives, from definition through to closure, ensuring benefits realization through disciplined planning, mobilization, execution, governance, and operational readiness. Delivery is carried out in line with HSBC SDLC / BTF / Agile / DevOps standards.<br></span></p><br><br><p><span>The role covers all MENAT markets (UAE, Qatar, Egypt, Oman, Bahrain, and Turkey) and requires strong coordination across regional and in-country stakeholders to deliver change consistently, maximize reuse of global capabilities where appropriate, and meet local regulatory and operational requirements. The role involves frequent engagement with senior IT and business stakeholders, demanding strong influencing skills, effective stakeholder management, and sound technical judgement. Given the scale and cross-market scope of Retail Banking change, the role also calls for strong leadership and organizational capability, including empowering teams and delegating effectively.<br></span></p><br><br><p><strong><span>Duties &amp; Responsibilities:<br></span></strong></p><br><br><ul><li><span>Mobilize and govern Retail Banking deliveries end to end—setting the delivery approach, managing budget, RAID, dependencies, and scope control through to closure.</span></li><li><span>Drive execution using HSBC SDLC / BTF / Agile / DevOps practices and standard tooling (e.g., Clarity, Workbench, JIRA/Confluence where applicable).</span></li><li><span>Maintain tight control of scope, timeline, resourcing, and financials, producing clear, decision-focused reporting for stakeholders and steering forums.</span></li><li><span>Ensure controls and NFRs are defined, delivered, and evidenced; lead operational readiness activities and enable a safe go live.</span></li><li><span>Continuously improve Retail Banking services using qualitative and quantitative insights, with a focus on resilience, security, supportability, and cost efficiency.</span></li><li><span>Ensure adherence to Group objectives, standards, policies, and procedures, as well as regulatory requirements, architecture standards, and business goals; keep relevant stakeholders informed of matters impacting their responsibilities.</span></li><li><span>Lead MENAT Retail Banking programmes (and other regional initiatives as required) across all markets, delivering outcomes on time and within budget without compromising service stability or control effectiveness.</span></li><li><span>Develop and maintain integrated delivery plans through analysis, building, test, release/cutover, and operational readiness, using HSBC delivery frameworks and tools (e.g., Clarity).</span></li><li><span>Ensure market deployments align with strategic roadmaps, architecture standards, and local regulatory and operational requirements.</span></li><li><span>Track execution against plan and proactively resolve or escalate blockers, risks, issues, and dependencies (e.g., environments, integrations, testing, release windows, operational acceptance).</span></li><li><span>Define, measure, and report CSFs/KPIs and delivery objectives across resilience, performance, control compliance, and benefits realization.</span></li><li><span>Maintain a strong understanding of Retail Banking platforms and the wider technology landscape to apply appropriate delivery governance and controls.</span></li><li><span>Manage and escalate risks and issues with clear options and impact analysis, minimizing disruption to live Retail Banking services.</span></li><li><span>Deliver resilient change at pace—implement scalable, sustainable Retail Banking capabilities while preserving service stability and maintaining agreed release cadence.</span></li><li><span>Navigate a complex stakeholder landscape by building strong relationships across regional and market teams spanning Business, Technology, Operations, and Controls to support roadmap execution and operational readiness.</span></li><li><span>Drive regional-to-global alignment by converging MENAT Retail Banking capabilities towards strategic global solutions and target-state architecture, enabling standardization and reuse with minimal customer or operational disruption.</span></li><li><span>Address regulatory and market variability by influencing global programmes and dependencies to meet local regulatory obligations, localization needs, and cross-border constraints across MENAT.</span></li><li><span>Balance competing priorities and constrained capacity by managing conflicting market demands and dependencies with limited budgets and finite engineering capacity, ensuring transparent prioritization and outcome-based trade-offs.</span></li><li><span>Deliver under cost and productivity pressure by improving delivery efficiency, reducing rework, strengthening automation and standardization, and sustaining the operational support model for the Retail Banking estate.<br></span></li></ul><p><span>&nbsp;<strong>Experience &amp; Qualifications:<br></strong></span></p><br><br><ul><li><span>A graduation degree is essential for obtaining a UAE visa and work permit. If your university certificate is from outside the UAE, up-to-date attestations and equivalency are also mandatory (Recognition of Higher Education Qualifications Issued Outside The UAE)</span></li><li><span>Minimum 5+ years’ experience in Technology Project/Programme/Delivery/Technical Product Management delivering medium-to-high complexity change.</span></li><li><span>Besides having fair understanding of technology know-how, working knowledge of Retail Banking products and platforms is preferred, typical banking processing patterns and integration with surrounding enterprise capabilities (channels, integration/messaging, ops tooling, data/MI, interfaces).</span></li><li><span>Experience working in Agile/DevOps and/or hybrid delivery models; proficient with delivery tracking tools (e.g., JIRA, Confluence) and governance reporting.</span></li><li><span>Proven ability to run delivery governance (plan, RAID, dependencies, milestones, status reporting) and operate within a controlled environment.</span></li><li><span>Proven ability to influence and manage senior IT and non-IT stakeholders; able to communicate clearly with both technical and non-technical audiences.</span></li><li><span>Working knowledge of how regulatory obligations and internal controls impact technology delivery (e.g., evidence, approvals, operational readiness).</span></li><li><span>Comfortable managing evolving priorities and backlogs while maintaining delivery grip and traceability to outcomes.</span></li><li><span>Experience managing third-party vendors/consultancies with clear deliveries, quality expectations and governance.</span></li><li><span>Excellent negotiation and diplomatic problem-solving skills to resolve issues across functional areas and between the organization and external parties.</span></li><li><span>Ability to challenge scope and manage costs without compromising resilience, security or control requirements.</span></li><li><span>Brings energy and pace, works effectively across cross-functional teams, and demonstrates urgency and ownership in delivering resilient, well-controlled Retail Banking outcomes that improve customer and colleague experience.<br></span></li></ul><p><span>For further details and application information please visit our careers site, searching for reference number <strong>52282.<br></strong></span><span><br>We support our staff to adopt flexible and alternative ways of working where possible, including working from home and different hours subject to approvals.<br></span></p><br><br><p><span>HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.<br></span></p><br><br><p><span>Issued by The Hong Kong and Shanghai Banking Corporation Limited</span></p><br><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong><u>Job Purpose</u></strong></p><br><p><span>A global commercial reporting and analytics role responsible for delivering dashboards, KPI reporting, performance analysis, and business insights using existing CRM and operational data sources, with no ownership of source-system data, commercial decisions, or data governance processes.</span></p><br><p><span><strong><u>Key Accountabilities</u></strong></span></p><br><p><i><span>Commercial Performance Reporting &amp; Analytics</span></i></p><br><ul><li><p><span>Support forecasting activities through analysis of historical performance, pipeline trends, and commercial data.</span></p><br></li><li><p><span>Analyse sales and commercial performance data to identify trends, risks, opportunities, and areas for improvement.</span></p><br></li><li><p><span>Develop and maintain Power BI dashboards and reports to monitor commercial performance across verticals, regions, capabilities, and accounts.</span></p><br></li><li><p><span>Monitor and report on key KPIs, including:</span></p><br><ul><li><p><span>Lead conversion rates</span></p><br></li><li><p><span>Pipeline performance</span></p><br></li><li><p><span>Revenue development</span></p><br></li><li><p><span>Win/loss ratios</span></p><br></li><li><p><span>Forecast accuracy</span></p><br></li><li><p><span>Account growth performance</span></p><br></li></ul></li><li><p><span>Develop regular commercial analytics reports and executive summaries for leadership teams.</span></p><br></li><li><p><span>Support the preparation of commercial performance reports and presentations for leadership reviews, business updates, and commercial performance discussions</span></p><br></li><li><p><span>Translate complex data into clear and actionable business insights and visual storytelling.</span></p><br></li><li><p><span>Present findings in a structured and engaging way to both technical and non-technical stakeholders.</span></p><br></li><li><p><span>Reports designs should provide guidance to monitor marketing performance metrics across campaigns, channels, customer segments, and digital engagement activities.</span></p><br></li><li><p><span>Develop and maintain dashboards and reports tracking marketing performance, campaign effectiveness, lead generation, lead conversion, and customer engagement metrics.</span></p><br></li><li><p><span>Provide analysis and insights on marketing activities and their contribution to pipeline development and commercial outcomes.</span></p><br></li><li><p><span>Provide insights into customer journeys and conversion paths across CRM and digital marketing platforms.</span></p><br></li><li><p><span>Support attribution analysis to evaluate the effectiveness of marketing activities on pipeline creation and revenue generation.</span></p><br></li><li><p><span>Provide performance data and analyses of marketing campaign effectiveness.</span></p><br></li><li><p><span>Support alignment between sales and marketing reporting to ensure end-to-end visibility from lead generation to revenue conversion.</span></p><br></li></ul><p><i><span>Sales &amp; Account Performance Support</span></i></p><br><ul><li><p><span>Support performance monitoring for global accounts against their commercial targets and commercial objectives.</span></p><br></li><li><p><span>Assess performance metrics related to customer engagements, tenders, and account development activities.</span></p><br></li><li><p><span>Create visibility on contract renewal pipelines and strategic account opportunities.</span></p><br></li><li><p><span>Provide analytical insights and observations to support commercial decision-making and performance improvement initiatives.</span></p><br></li></ul><p><i><span>Reporting Automation &amp; Systems Enhancement</span></i></p><br><ul><li><p><span>Develop and improve automated reporting capabilities using Power BI, Excel, and related analytical tools.</span></p><br></li><li><p><span>Utilise the data lake for reports &amp; dashboards and cooperate with IT/Infra to understand data structure and data source systems such as Dynamics CRM, Excel, ERP/TMS/WMS systems, and other business platforms.</span></p><br></li><li><p><span>Perform regular validation checks on reports and dashboards and highlight issues requiring correction by relevant system or data owners</span><span>.</span></p><br></li><li><p><span>Monitor continuous improvement initiatives to enhance reporting efficiency and stakeholder adoption.</span></p><br></li><li><p><span>Support onboarding and training of stakeholders on reporting tools, dashboards.</span></p><br></li><li><p><span>Leverage available Power BI, automation, and AI-enabled reporting features to improve reporting efficiency and insight generation</span><span>.</span></p><br></li></ul><p><i><span>Stakeholder Management &amp; Collaboration</span></i></p><br><ul><li><p><span>Working closely with commercial, marketing, finance, operations, and product stakeholders globally.</span></p><br></li><li><p><span>Support cross-functional collaboration to ensure alignment on reporting, KPIs, forecasting, and performance visibility.</span></p><br></li><li><p><span>Gather reporting requirements from stakeholders and translate them into meaningful analytical outputs.</span></p><br></li><li><p><span>Support commercial leadership with timely and accurate business intelligence.</span></p><br></li></ul><p><i><span>Budgeting &amp; Forecasting</span></i></p><br><ul><li><p><span>Support preparation of annual budgets and forecasts across verticals, accounts, capabilities, and regions based on historical performance and pipeline trends.</span></p><br></li><li><p><span>Monitor monthly forecast performance against budget and provide insights on variances and risks, both for Marketing and Vertical Markets/Global Accounts</span></p><br></li><li><p><span>Contribute to the continuous improvement of forecasting reports and analytical approaches.</span></p><br></li></ul><p><span><strong><u>Qualifications, Experience and Skills</u></strong></span></p><br><p><span><strong>Qualifications</strong></span></p><br><ul><li><p><span>Bachelor’s degree in Data Analytics, Business Administration, Logistics, Marketing, Computer Science, or a related field.</span></p><br></li><li><span>Minimum 3–5 years of relevant experience in data analytics, commercial reporting, sales operations, or business performance analysis.</span></li><li><span>Experience with marketing performance reporting, digital analytics, or marketing automation platforms is advantageous.</span></li><li><span>Exposure to website analytics and customer engagement reporting is preferred.</span></li><li><span>Experience within logistics, freight forwarding, supply chain, or commercial environments is preferred.</span></li><li><span>Hands-on experience with CRM platforms, preferably Microsoft Dynamics CRM.</span></li><li><span>Experience in Power BI dashboard development and commercial reporting.</span></li><li><span>Exposure to sales pipelines, vertical organizations, and key account management environments.</span></li><li><span>Experience working with cross-functional and matrix organisations.</span></li></ul><p><span><strong>Experience&nbsp;</strong></span></p><br><p><i><span>Essential</span></i></p><br><ul><li><span>Power BI&nbsp;</span></li><li><span>CRM reporting&nbsp;</span></li><li><span>Commercial analytics&nbsp;</span></li><li><span>Advanced Excel&nbsp;</span></li><li><span>Data visualisation&nbsp;</span></li><li><span>Business reporting&nbsp;</span></li></ul><p><i><span>Desirable</span></i></p><br><ul><li><span>Marketing analytics&nbsp;</span></li><li><span>Logistics industry experience&nbsp;</span></li><li><span>Forecasting exposure&nbsp;</span></li><li><span>AI-enabled reporting tools</span></li></ul><p><span><strong>Skills &amp; Competencies&nbsp;</strong></span></p><br><ul><li><p><span>Strong analytical and problem-solving capabilities.</span></p><br></li><li><p><span>Excellent attention to detail and commitment to data accuracy.</span></p><br></li><li><p><span>Ability to convert complex data into meaningful business insights and visual storytelling.</span></p><br></li><li><p><span>Strong communication and stakeholder management skills.</span></p><br></li><li><p><span>Ability to work effectively across cross-functional and multicultural teams.</span></p><br></li><li><p><span>Strong organisational and time management skills with the ability to manage multiple priorities.</span></p><br></li><li><p><span>Agile mindset with a continuous improvement orientation.</span></p><br></li><li><p><span>Understanding of commercial and marketing performance metrics and experience interpreting business performance data.</span></p><br></li><li><p><span>Commercial awareness and understanding of logistics and supply chain processes.</span></p><br></li><li><p><span>Ability to communicate effectively with both technical and non-technical audiences.</span></p><br></li><li><p><span>Fluent written and spoken English; additional languages are an advantage.</span></p><br></li></ul><br><p>Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.</p><br><p>With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.</p><br><p>We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.</p><br><p>What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer’s door.</p><br><p>DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave.</p><br><p>We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what’s possible.</p><br><p>WE MAKE TRADE FLOW</p><br><p>TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.</p><br> </div>

Who We Are Is What We Do.<br><br>Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly.<br><br>Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.<br><br>Why should you be part of our success story?<br><br>As the fastest-growing Software as a Service (Saa S) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are.<br><br>Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator's top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google.<br><br>Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work.<br><br>About The Role<br><br>Deel IT manages the full device lifecycle for Deel's global workforce: procurement, shipping, device support, and returns across 100+ countries and a network of 50+ couriers and suppliers. It's a high-stakes internal operation where SLAs are real, complexity is everywhere, and the cost of failure is visible across the whole company.<br><br>We have two core platforms in place that handle real, global complexity across all 100+ countries: an internal admin platform and a supplier platform that manages our network of 50+ couriers and vendors. These platforms touch warehouse operations, logistics, procurement, and manage the full marketplace coordination. They work. They handle scale.<br><br>The next phase is twofold. First, we automate the manual workflows that still exist on top of and around these platforms. We digitize and AI-ify our current processes so humans aren't doing work that could be automated. Second, we expand what suppliers can do through the platform itself, so they can take on more complexity and we can offload more work to them. Right now they want to do more but don't have the platform structure to make it happen. That's the opportunity.<br><br>We're hiring a Staff PM to own the Operations product surface and drive that automation and expansion agenda.<br><br>The scope is large. The engineering capacity is there (growing from 8 to 18). The operational complexity is real. What's needed is someone who can look at the sprawling landscape (logistics, device lifecycle, IT support, supplier networks, SLAs, platforms, data) and come back with an opinionated roadmap about what automation moves the needle most, how to unlock supplier capacity, what ships next, and why.<br><br>You won't be handed a pre-defined backlog to execute. You won't get heavy direction on what to build. You'll operate with real autonomy. You'll dig into data, talk to ops teams and suppliers, validate assumptions, think in systems, and come back with a clear point of view. Then you'll drive it.<br><br>This is a high-ownership role in a high-pace environment. It's also one of the highest-leverage roles in Deel IT: what you ship directly unblocks dozens of people and saves the company real money.<br><br>What you'll do<br><br>Own the Operations product surface with real autonomy.<br><br>You Won't Get a Roadmap Handed To You. You'll Have Access To Smart, Generous People (engineering, Operations, Finance, Suppliers) Who Can Answer Your Questions And Give You Context. But They Won't Give You The Map. You'll Need To Dig, Synthesise, Validate, And Come Back With a Clear Point Of View. Here's What That Looks Like In Practice<br><br>Diagnose and prioritise relentlessly. You'll pull data from multiple sources: the engineering backlog, logistics performance, IT support ticket patterns, supplier feedback, financial impact. You'll synthesise it into a ruthless roadmap: what moves the needle, what can ship fast, what's worth the engineering effort, and what's not. You'll own this roadmap and defend it when people push back. You'll iterate it based on what you learn. Drive automation that removes humans from the loop. Your north star is shipping features that automate manual workflows and reduce human-in-the-loop steps across operations and supplier networks. Examples include shipping label generation (end-to-end), real-time tracking aggregation, device condition documentation, IT support ticket routing and resolution, and supplier onboarding workflows. You'll scope each one, ship it, measure it, and move to the next. Own the metrics that matter. Define what good looks like across on-time device delivery rate, IT support ticket response time, revenue per operations headcount, and revenue per engineering headcount. You'll build dashboards and early-warning systems that surface SLA risk before it becomes a crisis. You'll track them live and close the gaps relentlessly. Translate complexity into clean, well-scoped work. You'll sit between four worlds: frontline operations (messy, data-rich, constraint-heavy); engineering (clear-headed, velocity-focused); suppliers (incentive-aligned but distributed); and finance (outcome-focused). You'll take the complexity and translate it into clean, well-scoped work that engineering can execute fast. You'll maintain a tight feedback loop so you learn quickly when you're wrong. Use AI actively in your day-to-day. Not as a nice-to-have. As your default. Research, synthesis, data analysis, decision documents, spotting patterns in unstructured feedback. You'll be fluent in prompt engineering and you'll show it, not just talk about it.<br><br>What we're looking for<br><br>Essential<br><br>6+ years of product management experience, with at least 1 year at Staff PM level or equivalent senior IC role. You've owned a significant problem space end-to-end. You've shipped under pressure. You've made calls with incomplete information and learned from them. Builder mindset, not project manager. (This is non-negotiable.) You take a messy, loosely-defined problem space and solve it. You're comfortable without a roadmap. You ask "why?" and "what are we really trying to achieve?" and you come back with a crisp point of view. You thrive on autonomy. You don't need to be told what to do. You dig to understand what matters. You're impatient with ambiguity and you have a bias toward clarity. Fast-iterative mentality. You've operated in fast-scaling environments where you've seen the cost of slow decisions and the leverage of fast feedback loops. You ship, measure, learn, adjust. You're comfortable with 80% certainty and a strong conviction. You iterate based on data, not consensus. Systems thinker. You see how teams, tools, and processes connect. You find leverage points others miss. You think about unintended consequences. You optimise for the whole system, not the piece in front of you. When you're looking at a logistics problem, you see how it connects to IT support, supplier incentives, and engineering velocity. Execution-led and detail-oriented. You're close to the work. You move fast without losing quality. You drive delivery. You're comfortable holding detail and you're impatient with fluff. You communicate with clarity and conciseness: you get to the point fast. Data fluent and self-sufficient. You're comfortable with SQL, data platforms, and spreadsheets. You pull your own analysis. You don't wait for someone else to tell you what the data says. You build your own views. Numbers don't faze you. Active AI user. You use AI tools in your day-to-day work: research, synthesis, writing, analysis, decision-making. You can show concrete examples of how you use it, not just describe it conceptually. You're curious about new tools and you experiment with them.<br><br>Nice-to-have<br><br>Experience with supplier networks or platform product work where the "customer" is internal or distributed (not a consumer-facing product). Experience scaling a product or business through hypergrowth. You've felt scaling pain. You've had to rethink architectures, processes, and teams as you've grown.<br><br>About Deel IT Culture — What This Role Demands<br><br>This is a high-ownership, high-autonomy role in a team that moves at pace. Before you apply, make sure you recognise yourself in this:<br><br>You self-direct and own your vertical like a founder. There's no roadmap handed to you. You dig, validate, think, and decide. You come back with a clear point of view. You're the CEO of your area. You move fast with conviction. You're comfortable making calls with incomplete information. You iterate based on data, not consensus. You're impatient with process. You bias toward action. You think in systems and you're comfortable with trade-offs. You manage across logistics, device lifecycle, IT support, and supplier networks. You see how decisions in one area ripple into others. You make trade-offs explicitly and you can defend them. You're intellectually rigorous and you invite challenge. You back your decisions with data, not gut feel. You're impatient with hand-waving. You challenge assumptions (yours and others') and you're comfortable being challenged back. You change your mind when the evidence warrants it. You communicate with clarity and you're impatient with ambiguity. You get to the point fast. You distil complex problems into clear language. Long-windedness bothers you. You're comfortable operating with sparse direction. You won't have a manager who tells you what to do every day. You won't get hand-held. You will have access to smart people who can answer questions and give you context. You'll use that to self-direct.<br><br>Total Rewards<br><br>Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.<br><br>Our salary range reflects gross base salary. For commercial roles with commission eligibility, this figure represents On-Target Earnings (OTE), inclusive of base salary and target commission. Salary ranges are quoted in USD as a consistent global reference. Your offer will be localized to your country's currency using a market-aligned conversion. Final pay is based on objective, job-related criteria including experience, skills, and location. We don't ask about salary history. Offers are based on the role and what you bring to it.<br><br>Some things you'll enjoy<br><br>Stock grant opportunities dependent on your role, employment status and location Additional perks and benefits based on your employment status and country The flexibility of remote work, including optional WeWork access<br><br>At Deel, we're an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.<br><br>Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page.<br><br>Deel welcomes persons with disabilities to apply to any of our open roles. We will provide application and/or interview accommodations on request throughout the recruitment, selection and assessment process for applicants with disabilities or other needs. If you require application and/or interview accommodations, please inform our Talent Acquisition Team via email (recruiting@deel.com) and a team member will be in touch to ensure your equal participation.<br><br>As part of our hiring process, we primarily rely on interviews and role-related assessments. In limited cases, we may also consider informal background information relevant to the role, in line with our privacy and fairness obligations.<br><br>This application process may utilise Automated Employment Decision Tools (AEDT) and AI systems to assist in evaluating candidates based on experience level, technical skills and qualifications. This processing is conducted in compliance with applicable Data Protection, AI Governance and Labour Laws. We ensure human oversight is maintained in all final hiring decisions. Your personal data is not used to train AI models. For more information on how we process your personal data, please see our Recruitment Privacy Policy.<br><br>For NYC Residents: In accordance with NYC Local Law 144, an independent bias audit has been conducted on AEDT

About Us<br><br>Are you ready to shape how cutting-edge technologies are positioned, understood, and adopted by real markets? At Venture One, we build ventures and commercialize breakthrough technologies emerging from advanced research. Our focus spans Aerospace and Space, Security and Defense, Sustainability, Environment and Energy, and Transportation, with technologies across Cryptography, Secure Systems, Directed Energy, Advanced Materials, Autonomous Systems, and more.<br><br>About The Role<br><br>The Manufacturing Process Lead acts as the Factory Process Owner across a multi-package industrial automation program, owning the end-to-end manufacturing process architecture from incoming material through RM Storage, CNC machining, Surface treatment, Assembly lines, testing, Painting, Packaging, FG storage and dispatch.<br><br>The role defines and maintains the As-Is & To-Be manufacturing processes, process assessment report, process flow diagrams, capacity and takt models, material flows, and process interfaces across automation packages. Working closely with Production team, engineering team and digital/MES teams, the role ensures that process have correctly mapped as per business benefits. The candidate should have fluent communication and experience in presenting to CXOs and Management.<br><br>The role also provides the manufacturing-process bridge between the physical factory and enterprise/digital systems, ensuring that shop-floor processes are correctly represented in MES, SAP, WMS, planning, quality, and traceability solutions.<br><br>Key Responsibilities<br><br>Act as the end-to-end Factory Process Owner, defining and governing manufacturing processes across machining, surface treatment, painting, assembly, testing, storage, intralogistics, packaging, and supporting operations. Develop and maintain As-Is and To-Be process maps, process flow diagrams, swimlane diagrams, value-stream maps, product routings, and cross-functional process/interface flows. Lead process workshops with operations, engineering, quality, logistics, digital teams, and vendors to define process requirements, responsibilities, hand-offs, exceptions, rework loops, and system interactions. Own and validate takt-time, cycle-time, capacity, line-balancing, equipment-sizing, bottleneck, WIP, and buffer analyses against required production volumes and product mix. Provide manufacturing-process ownership for the factory layout, ensuring efficient process adjacency, material flow, minimum travel, logistics routes, maintenance access, space utilization, and future scalability. Define and optimize material movement, kitting, replenishment, buffering, and handover concepts between production processes and AS/RS, conveyors, AGVs/AMRs, WMS, and other intralogistics systems. Review and challenge engineering designs, including process assumptions, cycle times, equipment quantities, automation concepts, changeovers, capacity, layouts, and operational sequences. Define process-level interfaces between equipment, automation, intralogistics, inspection/testing, and digital systems, ensuring gaps and overlaps between vendor packages are identified and resolved. Work with Digital / IT-OT teams to translate factory processes into MES/SAP/WMS requirements, including routings, work-center logic, production execution, material consumption, confirmations, quality gates, traceability, rework, and exception handling. Ensure alignment between physical manufacturing processes and digital workflows, while coordinating with specialist SAP/MES teams responsible for detailed system configuration. Support preparation of process specifications, operating concepts, process documentation, SOP inputs, acceptance criteria, and Digital Twin / factory simulation inputs. Participate in FAT, SAT, integrated commissioning, and production trials. Validate actual process sequences, interfaces, cycle times, throughput, buffer behavior, and end-to-end takt achievement. Lead industrial engineering and process optimization during ramp-up and stabilization, identifying bottlenecks and implementing improvements to achieve required factory performance<br><br>Minimum Qualifications<br><br>Bachelor’s Degree in Industrial, Manufacturing, Mechanical, Production Engineering, master’s in business administration or related engineering discipline. 14+ years of experience in industrial engineering, manufacturing engineering, factory planning, or manufacturing-process design, including leadership of major workstreams. Strong experience owning end-to-end factory processes within complex discrete manufacturing environments. Demonstrated expertise in process mapping and process design, including process flow diagrams, swimlane diagrams, value-stream mapping, and As-Is/To-Be process definition. Strong experience in takt-time analysis, capacity modelling, cycle-time studies, line balancing, bottleneck analysis, factory layout, WIP/buffer design, and material-flow optimization. Experience working with automated manufacturing systems involving machining, assembly, testing, robotics, automated material handling, or equivalent production technologies. Experience reviewing and challenging OEM / automation-vendor solutions from an overall factory-process and production-performance perspective. Experience supporting manufacturing projects through design, implementation, commissioning, ramp-up, and operational stabilization. <br><br>Preferred Qualifications<br><br>Experience in greenfield smart factory / Industry 4.0 / highly automated manufacturing programs. Working knowledge of SAP S/4HANA manufacturing processes and SAP/MES integration, particularly how production orders, routings, material movements, confirmations, quality, traceability, and warehouse processes interact with the shop floor. Exposure to MES, WMS/EWM, production planning, Digital Twin, AGV/AMR, and automated intralogistics solutions. Experience in defense, aerospace, automotive, electronics, precision engineering, or other regulated discrete manufacturing environments. Experience in advisory to C-level executives. Familiarity with process-modelling and industrial engineering tools such as Visio, Lucidchart, Signavio, Auto CAD, Siemens Plant Simulation, Flex Sim, Any Logic, or equivalent. Knowledge of Lean Manufacturing, Value Stream Mapping, OEE, single-piece flow, pull systems, and high-mix / multi-variant manufacturing. <br><br>We provide a competitive, tax-free salary and a comprehensive benefits package in a collaborative, innovative, and inclusive work environment. Our benefits include an education allowance, free on-site meals, annual flight allowance, health coverage, relocation support (if applicable), and access to well-being activities such as sports and recreational events. Join us to drive innovation and shape the future of technology!<br><br>How To Apply<br><br>Are you ready to embark on an exciting journey with Venture One? If you're a visionary with a passion for innovation, we want to hear from you. To apply, please send your resume detailing your relevant experience and why you're the perfect fit for this role.<br><br>At Venture One, we believe that diverse perspectives drive innovation. We are committed to creating an inclusive and equal opportunity workplace. All qualified applicants will receive equal consideration for employment. Join us in shaping the future of business. Apply today and let's venture into a world of possibilities together!

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Description<br><p><b>About the Job: </b></p><br><br><br><p>Red Hat's Technical Services team is looking for an experienced, enterprise-level engineer to join us as a OpenShift Technical Account Manager (TAM) in Saudi.</p><br><br><p>In this role, you'll work with a small set of key customers to provide hands-on technical and architectural guidance for the Red Hat OpenShift Container Platform.</p><br><br><br><p>At Red Hat, customer support includes far more than just “break-fix” solutions. Customers get industry-leading resources that enable their technical environments to run efficiently, so they can focus on growing their businesses.</p><br><br><p>Technical account management is a premium support offering that builds, maintains, and grows long-lasting customer loyalty between Red Hat and our customers.</p><br><br><p>You will forge relationships with your customers, develop a deep technical understanding of their Red Hat implementation, share technical best practices and act as point of contact for any major incidents, managing the customer’s expectations and communications through resolution of such incidents.</p><br><br><p>You will tailor support for each customer's environment, facilitate collaboration with their other vendors and advocate on their behalf. At the same time, you'll work closely with our Engineering, Research and Development, Product Management, and Global Support teams to debug, test, and resolve issues.</p><br><br><p>The ideal TAM is a team player, enjoys working hard, exhibits professionalism, is dedicated to meeting and exceeding expectations, building relationships, has excellent collaboration skills, is able to learn new technologies quickly and uses their time efficiently.</p><br><br><br><p><b>What you will do:</b></p><br><br><br><ul><li><p>Develop relationships with key business and IT stakeholders and become an expert on a customer’s implementation by understanding their top business goals and priorities.</p><br><br></li><li><p>Perform technical reviews and share knowledge to proactively identify and prevent issues</p><br><br></li><li><p>Forewarn customers of technology changes or potential disruptions to their service and advice on mitigation strategies.</p><br><br></li><li><p>Provide advice and guidance to customers about their current and future Red Hat products;</p><br><br></li><li><p>Troubleshoot technical issues and drive issue escalation with Red Hat and customer teams</p><br><br></li><li><p>Complete analysis and present periodic reviews of operational performance to customer leadership</p><br><br></li><li><p>Manage customer use cases and maintain clear and concise case documentation</p><br><br></li><li><p>Create customer engagement plans and keep the documentation on the customer's environment updated</p><br><br></li><li><p>Manage and grow customer relationships by delivering attentive, relationship-based support</p><br><br></li><li><p>Build a sense of trust with customers and serve as their advocate within Red Hat</p><br><br></li><li><p>Contribute internally to the Red Hat team, share knowledge and best practices with team members, contribute to internal projects and initiatives, and serve as a Subject Matter Expert (SME) and mentor for specific technical or process areas</p><br><br></li><li><p>Partner closely with Red Hat Engineering, Product Management, and Technical Support teams to debug, test, and resolve issues</p><br><br></li><li><p>Travel, as necessary, to visit customers and attend events within the region</p><br><br></li><li><p>Learn new technologies quickly, including topics like container orchestration, container registries, container build strategies, and microservices on container platforms</p><br><br></li><li><p>Establish and maintain parity with Red Hat cloud technologies strategy</p><br><br></li><li><p>Engage with Red Hat’s product engineering teams to help develop solution patterns, based on customer engagements, as well as personal experience, that drive platform adoption</p><br><br></li><li><p>Engage with Red Hat’s field teams, customers, and partners to ensure a positive cloud technology experience and a successful outcome resulting in long-term enterprise success</p><br><br></li><li><p>Communicate how specific Red Hat cloud solutions and our cloud roadmap align to customer use cases</p><br><br></li></ul><br><p><b>What you will bring:</b></p><br><br><br><ul><li><p><b>5 years experience in a support, development, engineering, or quality assurance </b>organisation</p><br><br></li><li><p>Expertise with enterprise cloud solutions like <b>Platform-as-a-Service (OpenShift by Red Hat), containers, Kubernetes</b>, <b>cloud management</b> (Red Hat CloudForms), and<b> IT automation </b>(Ansible Automation Platform by Red Hat)</p><br><br></li><li><p>Ability to manage and grow existing enterprise customer relationships by delivering proactive, relationship-based support</p><br><br></li><li><p>Outstanding verbal and written communication skills; ability to convey complex information to customers clearly and concisely</p><br><br></li><li><p>Competent comprehension of enterprise architecture and strategic business drivers</p><br><br></li><li><p>Ability to manage multiple issues and projects with an eye for detail</p><br><br></li><li><p>Direct experience with a variety of hardware vendors</p><br><br></li></ul><br><p><b>The following are considered a plus:</b></p><br><br><ul><li><p>Experience in system management, cloud or server virtualization</p><br><br></li><li><p>Bachelor's degree in a technology-related discipline, preferably computer science or engineering</p><br><br></li><li><p><b>Red Hat Certified Engineer (RHCE)</b></p><br><br></li><li><p>Prior experience in a technical leadership or mentorship role</p><br><br></li><li><p>Experience with training and presentation delivery</p><br><br></li><li><p>Good verbal and written communication skills in French</p><br><br></li></ul><br><p>Learn about the real-life experience of one of our Technical Account Managers in this <u>blog post</u>.</p><br><br><br><p><span>#LI-PM1</span></p><br><br><br><p><b>About Red Hat</b></p><br><br><p><u>Red Hat</u><span> is the world’s leading provider of enterprise</span><u>open source</u><span> software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.</span></p><br><br><br><p><b>Inclusion at Red Hat</b><br>Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.</p><br><br><br><p><b>Equal Opportunity Policy (EEO)</b><br>Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.</p><br><br>Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.<br>Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email <span>application-assistance@redhat.com</span>. General inquiries, such as those regarding the status of a job application, will not receive a reply.<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>InterContinental Residences Dubai Business Bay</strong>&nbsp;is seeking a dedicated, organized, and service-driven&nbsp;<strong>Staff Accommodation Supervisor / General Technician</strong>. This role is responsible for overseeing staff accommodation operations while supporting HR activities and handling technical and maintenance duties to ensure a safe, comfortable, and fully compliant living and recreational environment for employees. You will play a key role in maintaining accommodation standards, staff facilities, regulatory compliance, and emergency preparedness in line with IHG and UAE requirements.</p><br><p>Located in the heart of Dubai’s Business Bay, just moments from iconic landmarks such as Dubai Mall and Burj Khalifa, InterContinental Residences Dubai Business Bay features 176 elegantly designed residences and hotel rooms, offering refined luxury, comfort, and sophistication. As a&nbsp;Staff Accommodation Supervisor / General Technician, your attention to detail, organizational skills, and commitment to quality will directly contribute to the well-being of our colleagues and the overall success of our operation.</p><br><p><strong>Your Day-to-Day</strong></p><br><p>Every day is different, but you’ll mostly be:</p><br><p>Staff Accommodation &amp; Welfare Management</p><br><ul><li><p>Oversee&nbsp;staff housing, including allocation, room changes, and upkeep of accommodations.</p><br></li><li>Ensure all rooms for new joiners and internal transfers are thoroughly cleaned and prepared before move-in, with all amenities complete, including linens and welcome kits.</li><li>Ensure staff living areas meet safety, hygiene, and comfort standards at all times.</li><li>Monitor occupancy, resolve accommodation-related issues, and maintain accurate records.</li><li>Welcome new employees, assist with airport pickups and local relocations, and ensure smooth onboarding. Provide information on bus transport, nearby clinics, restaurants, and grocery stores.</li><li>Maintain accommodation inventory, including linens, welcome kits, cleaning tools, and supplies, ensuring adequate stock levels.</li><li>Coordinate with contracted pest control providers and initiate pest control treatments in staff accommodation every three months.</li><li>Coordinate with Heads of Department to initiate and schedule monthly apartment audits to ensure compliance with accommodation standards.</li><li>Ensure staff accommodation is fully compliant with HR audits, RLR audits, and all applicable UAE staff accommodation regulations and standards.</li><li>Act as the&nbsp;primary point of contact&nbsp;for all staff accommodation-related inquiries, issues, and coordination.</li></ul><p>Staff Fun Hub &amp; Recreational Facilities Management</p><br><ul><li>Ensure the staff fun hub is clean, safe, and well maintained at all times.</li><li>Maintain and monitor all recreational and utility equipment, including bicycles, PlayStation units, billiard tables, computers, table tennis equipment, washing machines, refrigerators, and other related facilities.</li><li>Arrange timely repair, servicing, or replacement of damaged or faulty equipment.</li><li>Maintain and monitor CCTV and biometric access systems within the fun hub.</li><li>Ensure that only authorized hotel employees have access to the staff fun hub and enforce access control procedures.</li></ul><p>General Technician Duties</p><br><ul><li>Carry out basic maintenance and repair works in staff accommodations and staff facilities (electrical, plumbing, carpentry, and minor AC works).</li><li>Conduct routine inspections of rooms, common areas, and recreational facilities to identify and rectify faults.</li><li>Respond promptly to maintenance requests and emergencies.</li><li>Coordinate with external contractors and main engineering teams for major repairs.</li><li>Ensure proper use and care of tools, equipment, and spare parts.</li></ul><p>Safety, Emergency &amp; Compliance</p><br><ul><li>Coordinate with the Security Manager to plan, initiate, and conduct emergency fire drill training for staff accommodation and staff facilities.</li><li>Ensure staff are aware of fire safety procedures, evacuation plans, and emergency assembly points.</li><li>Support regular inspections of fire safety equipment and emergency systems in staff areas.</li></ul><p>Administration &amp; Reporting</p><br><ul><li>Prepare reports on accommodation occupancy, maintenance activities, apartment audit findings, fun hub maintenance, HR support activities, and safety drills.</li><li>Ensure compliance with internal policies, health and safety regulations, audit requirements, and hotel standards.</li></ul><p>Team Leadership &amp; Collaboration</p><br><ul><li>Foster a positive, professional, and supportive living and recreational environment for staff.</li><li>Coordinate with housekeeping, security, HR, engineering, IT, and HODs to ensure smooth facility operations.</li><li>Act as a liaison between management and staff regarding accommodation, maintenance, audits, welfare, recreational facilities, compliance, and safety matters.</li></ul><p>Human Resources Management</p><br><ul><li>Support HR initiatives, staff engagement programs, events, and recognition activities.</li></ul><p><strong>What We Need from You</strong></p><br><p>Ideally, you bring some (or all) of the following qualifications and experience.</p><br><p>Education &amp; Qualifications</p><br><ul><li>Diploma or technical certification in Electrical, Mechanical, or Building Maintenance preferred.</li><li>HR or hospitality-related training is an advantage.</li></ul><p>Experience &amp; Skills</p><br><ul><li>3–5 years of experience in staff accommodation management and/or general maintenance, preferably in hospitality.</li><li>Experience supporting HR initiatives, managing staff facilities, and participating in safety or emergency training is an advantage.</li><li>Strong practical knowledge of building maintenance systems and basic IT/AV equipment.</li><li>Good understanding of health, safety, hygiene, accommodation regulations, audit standards, and fire safety requirements in the UAE.</li><li>Strong organizational, communication, and coordination skills.</li></ul><p>Personal Attributes</p><br><ul><li>Detail-oriented, proactive, and service-focused.</li><li>Strong problem-solving and hands-on technical skills.</li><li>Able to manage multiple priorities effectively under pressure.</li><li>Willing to work flexible hours, weekends, and public holidays based on operational requirements.</li></ul><p><strong>What You Can Expect from Us</strong></p><br><p>At InterContinental Residences Dubai Business Bay, we create an environment where our people can excel. We offer competitive compensation, valuable employee benefits, and exceptional development opportunities—including full uniform provision, generous accommodation discounts, and access to world-class training that supports long-term career growth.&nbsp;</p><br><p>Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to all applicants and employees regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.</p><br><p>We foster a culture of trust, support, and acceptance — always welcoming different backgrounds, experiences, and perspectives. At IHG, we give every member of our team the room they need to belong, grow, and make a difference in a collaborative environment.</p><br><p>We know that to work well, we need to feel well – both inside and outside of work. Through our myWellbeing&nbsp;framework, we’re committed to supporting wellbeing across your health, lifestyle, and workplace.</p><br><p><strong>Ready to Shape the Guest Experience?</strong></p><br><p>If you don’t meet every requirement but believe you bring the right energy, leadership, and passion for people, we’d still love to hear from you.</p><br><p>Join us and be part of shaping distinctive hospitality experiences in Dubai—where your ideas, personality, and expertise help define how guests connect, unwind, and remember us.</p><br><br>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Zyagulf hires Power Platform Solution Specialist with 7+ years of experience in Power apps, Sharepoint and dotnet. The candidates who can join in short notice can share their profile immediately.</p><br><p>Position/Role: Power Platform Solution Specialist</p><br><p>Job Description:</p><p>Position Summary</p><p>The Microsoft Technology Specialist is responsible for the design, development, implementation, integration, and support of Microsoft-based business applications and digital transformation solutions. The role focuses on Microsoft Power Platform, SharePoint, Microsoft Forms, and dotnet technologies to automate business processes, improve operational efficiency, and deliver scalable enterprise solutions.</p><br><p>Key Responsibilities</p><p>Power Platform Development</p><ul><li><p>Design, develop, and maintain solutions using Microsoft Power Platform.</p></li><li><p>Develop Canvas Apps and Model-Driven Apps using Power Apps.</p></li><li><p>Create and maintain automated workflows using Power Automate.</p></li><li><p>Design dashboards and reports using Power BI.</p></li><li><p>Integrate Power Platform solutions with Microsoft 365, SharePoint, SQL Server, and third-party applications.</p></li><li><p>Implement governance, security, and best practices for Power Platform environments.</p></li></ul><p>SharePoint Administration and Development</p><ul><li><p>Design and manage SharePoint Online sites, document libraries, and workflows.</p></li><li><p>Develop SharePoint forms, lists, and business process solutions.</p></li><li><p>Configure permissions, security groups, and document management processes.</p></li><li><p>Support collaboration and document management initiatives across business departments.</p></li><li><p>Implement metadata management, retention policies, and content governance.</p></li></ul><p>Microsoft Forms and Business Process Automation</p><ul><li><p>Design and deploy Microsoft Forms for data collection and workflow initiation.</p></li><li><p>Integrate Forms with Power Automate and SharePoint for automated processing.</p></li><li><p>Develop approval workflows and business process automation solutions.</p></li><li><p>Create user-friendly digital forms to replace manual and paper-based processes.</p></li></ul><p>dotNET Application Development</p><ul><li><p>Design, develop, and maintain applications using dotnet Core, ASP dotNET MVC, C#, and Web APIs.</p></li><li><p>Develop integrations between enterprise applications and Microsoft platforms.</p></li><li><p>Troubleshoot, enhance, and optimize existing dotNET applications.</p></li><li><p>Ensure application security, performance, scalability, and maintainability.</p></li><li><p>Support deployment and maintenance of web and enterprise applications.</p></li></ul><p>Integration and Data Management</p><ul><li><p>Develop APIs and integration services between ERP, CRM, DMS, and Microsoft platforms.</p></li><li><p>Work with SQL Server databases, stored procedures, views, and performance tuning.</p></li><li><p>Support data migration, synchronization, and reporting requirements.</p></li><li><p>Ensure data integrity, security, and compliance with organizational standards.</p></li></ul><p>Support and Project Delivery</p><ul><li><p>Gather and analyze business requirements from stakeholders.</p></li><li><p>Prepare technical specifications, solution designs, and documentation.</p></li><li><p>Participate in project planning, testing, deployment, and post-go-live support.</p></li><li><p>Provide user training and knowledge transfer.</p></li><li><p>Manage incidents, service requests, and application enhancements.</p></li></ul><p>.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Technical Skills Required</p><p>Microsoft Technologies</p><ul><li><p>Microsoft Power Apps</p></li><li><p>Microsoft Power Automate</p></li><li><p>Microsoft Power BI</p></li><li><p>Microsoft Forms</p></li><li><p>SharePoint Online</p></li><li><p>Azure Services (preferred)</p></li></ul><p>Development Technologies</p><ul><li><p>DOTNET Core</p></li><li><p>ASP DOTNET, MVC</p></li><li><p>C#</p></li><li><p>REST API Development</p></li><li><p>Entity Framework</p></li><li><p>JavaScript, HTML5, CSS3</p></li><li><p>SQL Server</p></li></ul><p>Additional Skills</p><ul><li><p>Application Integration</p></li><li><p>Business Process Automation</p></li><li><p>Document Management Systems</p></li><li><p>Workflow Design</p></li><li><p>Solution Architecture</p></li><li><p>Technical Documentation</p></li><li><p>Agile/Scrum Methodology</p></li></ul><p>Preferred Experience</p><ul><li><p>6+ years of experience in Microsoft technologies.</p></li><li><p>Experience in Power Platform implementation and administration.</p></li><li><p>Experience in SharePoint Online development and administration.</p></li><li><p>Experience in enterprise application development using dotnet technologies.</p></li><li><p>Automotive industry experience preferred, particularly in Spare Parts, Service, Sales, CRM, and Dealer Management Systems.</p></li><li><p>Experience integrating ERP, CRM, DMS, and Microsoft solutions.</p></li></ul><p>Key Deliverables</p><ul><li><p>Business applications developed using Power Platform.</p></li><li><p>Automated workflows and approval processes.</p></li><li><p>SharePoint collaboration and document management solutions.</p></li><li><p>dotNET-based web applications and integrations.</p></li><li><p>Technical documentation and user guides.</p></li><li><p>Production support and continuous improvement initiatives.</p><br></li></ul><p>The candidates who are interested and able to join in short notice can share their profile if you are comfortable with the above Job Description </p><br><br><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p>The GIS Specialist owns end-to-end GIS delivery, automation and development, and day-to-day administration of the GIS enterprise environment for AECOM's infrastructure, transportation, utilities and urban development projects. The role spans three areas: (1) core GIS delivery – spatial data production, analysis, quality control and design coordination; (2) automation and development – building and maintaining Python-based automation, geoprocessing tools and web GIS applications; and (3) GIS Enterprise administration – supporting ArcGIS Enterprise/Portal/Server,and cloud-hosted GIS environments. This is a hands-on, technically diverse role suited to a candidate who can deliver GIS outputs, build the tools that make delivery faster, and help keep the underlying GIS platform running reliably.</p><br><p><strong>Key Responsibilities</strong></p><br><p><strong>GIS Delivery &amp; Spatial Analysis</strong></p><br><ul><li>Produce, manage and maintain spatial datasets, geodatabases and cartographic outputs for multi-discipline design teams.</li></ul><ul><li>Perform spatial analysis (overlay, buffer, network, suitability) and integrate survey, design and asset data into GIS.</li></ul><ul><li>Apply data standards, topology rules, QA/QC and metadata to ensure data accuracy, completeness and consistency, in line with the ISO 19100 series.</li></ul><ul><li>Support design coordination, constraints mapping and options analysis, and assist with authority/client submissions.</li></ul><ul><li>Manage coordinate systems, projections and transformations across local and regional datums.</li></ul><p><strong>Automation &amp; GIS Development</strong></p><br><ul><li>Design, build, test and maintain automation scripts and geoprocessing models using Python/ArcPy to streamline GIS workflows and reduce manual effort.</li></ul><ul><li>Develop and support web GIS applications and dashboards using JavaScript, the ArcGIS API, Experience Builder and StoryMaps.</li></ul><ul><li>Design and consume REST APIs, and write/optimise SQL queries against enterprise geodatabases.</li></ul><ul><li>Build and maintain FME/ETL workflows for data transformation, migration and system integration.</li></ul><ul><li>Own the full tool lifecycle – requirements, development, testing, deployment, documentation and ongoing bug-fix/maintenance support.</li></ul><ul><li>Collaborate with BIM, engineering and IT teams to integrate GIS with CDE platforms (ACC/ProjectWise) and other enterprise systems.</li></ul><p><strong>GIS Enterprise Administration</strong></p><br><ul><li>Support installation, configuration, upgrades and licensing of ArcGIS Enterprise, Portal and Server.</li></ul><ul><li>Administer user roles, permissions and security settings across ArcGIS Online/Enterprise organisations.</li></ul><ul><li>Publish, monitor and maintain map, feature and geoprocessing services; troubleshoot performance and connectivity issues.</li></ul><ul><li>Support geodatabase/SDE administration, including schema management, versioning and maintenance schedules.</li></ul><ul><li>Assist with cloud-hosted GIS deployments (Azure/AWS) and coordinate with IT on infrastructure, backups and disaster-recovery requirements.</li></ul><p><strong>Collaboration, Standards &amp; Reporting</strong></p><br><ul><li>Act as a technical point of contact for clients, authorities and project disciplines on GIS matters, as assigned.</li></ul><ul><li>Contribute to GIS Execution Plans (GEP), technical proposals and process documentation.</li></ul><ul><li>Track task progress, support estimating/scheduling of GIS deliverables, and report on production status.</li></ul><ul><li>Provide technical guidance and share knowledge with junior/associate GIS staff.</li></ul><br>Qualifications<br><p><strong>Qualifications &amp; Experience</strong></p><br><ul><li>Bachelor's degree in GIS, Geography, Geomatics, Computer Science, Software Engineering or a related discipline (Master's preferred).</li></ul><ul><li>5–8 years of relevant experience spanning GIS delivery, automation/application development, and exposure to GIS Enterprise administration.</li></ul><ul><li>Demonstrated experience developing Python/ArcPy automation and web GIS applications in a production environment.</li></ul><ul><li>Working knowledge of ArcGIS Enterprise/Portal/Server administration (installation, security, service publishing) is required; hands-on administration experience is a strong advantage.</li></ul><ul><li>Experience in an engineering, infrastructure or consultancy environment (transportation, utilities, urban development) preferred; Middle East experience an advantage.</li></ul><ul><li>Esri certification (e.g., ArcGIS Enterprise Administration, Desktop Associate/Professional) and/or a programming language certification is preferred.</li></ul><p><strong>Technical Skills</strong></p><br><ul><li>GIS platforms: ArcGIS Pro/Desktop, ArcGIS Online/Enterprise, geodatabases (SDE), ModelBuilder.</li></ul><ul><li>Programming &amp; automation: Python/ArcPy, JavaScript, ArcGIS API, REST APIs, SQL, FME/ETL.</li></ul><ul><li>GIS Enterprise administration: Portal/Server configuration, security &amp; user management, service publishing, geodatabase/SDE administration, cloud (Azure/AWS) GIS hosting.</li></ul><ul><li>Data &amp; standards: data models, schemas, metadata, QA/QC, ISO 19100 series, coordinate systems and spatial accuracy management.</li></ul><ul><li>Integration: BIM-GIS integration and CDE platforms (ACC/ProjectWise).</li></ul><ul><li>Core Microsoft Windows and Office productivity tools.</li></ul><p><strong>Core Competencies</strong></p><br><ul><li>Strong verbal and written communication; able to translate technical GIS concepts for technical and non-technical audiences.</li></ul><ul><li>Effective team collaboration and multi-discipline coordination.</li></ul><ul><li>Analytical, detail-oriented and solutions-focused approach to problem-solving.</li></ul><ul><li>Able to manage multiple tasks and deadlines, and to mentor junior staff.</li></ul><br>Additional Information<br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong>&nbsp;</p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&amp;D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options,&nbsp;well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.&nbsp;</p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.&nbsp;</p><br><p><strong>What makes AECOM a great place to work</strong>&nbsp;</p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.&nbsp;</p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.&nbsp;</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Employment: Full-time Reporting to: CEO / Project Lead Key stakeholders: Head of Wealth Management, Operations, Compliance &amp; MLRO, CIO, Chief Trader, Finance, external and group technology teams Company Overview Our client is building a new DFSA-regulated wealth management and brokerage platform in DIFC, backed by a large institutional financial group with significant financial and technology resources.<br> The company is currently at the infrastructure and platform build-out stage.<br> The objective is to create an international, scalable and technology-led wealth management and brokerage business, with the potential to expand its regulatory permissions and product capabilities over time.<br> Role Overview They are seeking an experienced Chief Technology Officer with a proven track record of building digital architecture within a r egulated bank, broker, investment platform or wealth management institution.<br> This is not a general corporate IT, infrastructure support or purely software-development role.<br> The successful candidate must have directly participated in the design, implementation or transformation of an end-to-end financial-services technology platform, covering the client journey, trading and investment systems, operations, data, cybersecurity and regulatory requirements.<br> The CTO will take ownership of the company’s technology strategy, target architecture and digital transformation agenda.<br> The person will also act as the bridge between the DIFC management team and internal or external development teams located in other jurisdictions.<br> The role is highly hands-on.<br> During the initial build-out, the CTO will be expected to define requirements, challenge proposed solutions, manage vendors and developers, control delivery and ensure that the technology platform supports the company’s business and regulatory model.<br> Mandatory Experience Candidates must demonstrate substantial, hands-on experience in one or more of the following environments: •⁠ ⁠regulated brokerage; •⁠ ⁠private banking or wealth management; •⁠ ⁠digital banking; •⁠ ⁠investment management or trading platforms; •⁠ ⁠securities or multi-asset financial infrastructure.<br> The successful candidate must have experience building or materially transforming several components of the following technology stack: •⁠ ⁠digital client onboarding and KYC workflows; •⁠ ⁠mobile application and client web portal; •⁠ ⁠CRM and Relationship Manager workstations; •⁠ ⁠OMS, EMS, PMS and back-office systems; •⁠ ⁠trading, custody and settlement integrations; •⁠ ⁠securities and cash position keeping; •⁠ ⁠client, management and regulatory reporting; •⁠ ⁠data architecture, analytics and management information; •⁠ ⁠API architecture and integration layers; •⁠ ⁠cybersecurity, identity and access management; •⁠ ⁠cloud or hybrid infrastructure; •⁠ ⁠vendor and outsourced development governance.<br> A background limited to general office IT, infrastructure support, telecoms, generic project management or non-financial consumer applications will not be sufficient.<br> Key Responsibilities 1.<br>⁠ ⁠Target Digital Architecture •⁠ ⁠Design the end-to-end target technology architecture for the brokerage and wealth management platform.<br> •⁠ ⁠Define how the client application, CRM, onboarding, trading systems, PMS, OMS, back office, reporting and data layers will interact.<br> •⁠ ⁠Establish a scalable architecture capable of supporting additional asset classes, clients, jurisdictions and regulatory permissions.<br> •⁠ ⁠Identify system dependencies, integration risks and areas of excessive manual processing.<br> •⁠ ⁠Determine which components should be developed internally, acquired from vendors or outsourced.<br> 2.⁠ ⁠Digital Transformation Strategy •⁠ ⁠Develop a practical digital transformation roadmap for the first 6, 12 and 24 months.<br> •⁠ ⁠Translate the company’s business model into a coherent technology and delivery strategy.<br> •⁠ ⁠Prioritise the minimum viable platform required for client onboarding and commercial launch.<br> •⁠ ⁠Ensure that short-term solutions do not prevent future scaling or institutionalisation.<br> •⁠ ⁠Introduce appropriate architecture, product and delivery governance.<br> 3.⁠ ⁠Digital Client Journey •⁠ ⁠Lead the design and implementation of the full digital client journey.<br> •⁠ ⁠Build onboarding workflows covering document collection, KYC, classification, approvals, e-signatures and account-opening status.<br> •⁠ ⁠Develop client portal and mobile application functionality.<br> •⁠ ⁠Build RM-facing tools providing visibility over client status, portfolios, requests and outstanding actions.<br> •⁠ ⁠Implement secure communication, portfolio reporting, statements and service-request functionality.<br> •⁠ ⁠Ensure that the client experience is consistent with an international private banking and wealth management proposition.<br> 4.⁠ ⁠Brokerage and Investment Technology •⁠ ⁠Lead the selection, implementation and integration of OMS, EMS, PMS and back-office systems.<br> •⁠ ⁠Work with Operations and Trading on cash and securities booking, order routing, allocations, settlement, reconciliation and corporate actions.<br> •⁠ ⁠Coordinate integrations with brokers, custodians, banks, exchanges, market-data vendors and other financial counterparties.<br> •⁠ ⁠Evaluate systems such as QORT, QUIK and international alternatives based on scalability, regulatory suitability and integration capabilities.<br> •⁠ ⁠Support multi-asset capabilities across equities, fixed income, FX, funds, structured products and derivatives.<br> •⁠ ⁠Ensure reliable front-to-back trade lifecycle processing and data consistency.<br> 5.⁠ ⁠Data and Reporting Architecture •⁠ ⁠Define the company’s data model, data ownership and golden-source architecture.<br> •⁠ ⁠Establish reliable client, portfolio, cash, securities and transaction data.<br> •⁠ ⁠Build management dashboards and operational reporting.<br> •⁠ ⁠Support client statements, performance reporting and regulatory reporting.<br> •⁠ ⁠Introduce data-quality controls, reconciliation logic and audit trails.<br> •⁠ ⁠Develop an architecture capable of supporting advanced analytics and AI-enabled services over time.<br> 6.⁠ ⁠Regulatory Technology and Controls •⁠ ⁠Work closely with Compliance, Risk, Finance and Operations to ensure that systems meet DFSA requirements.<br> •⁠ ⁠Embed segregation of duties, maker-checker controls and approval workflows.<br> •⁠ ⁠Maintain complete audit trails for access, decisions, transactions and system changes.<br> •⁠ ⁠Support regulatory reporting, compliance monitoring and audit requests.<br> •⁠ ⁠Ensure appropriate data retention, confidentiality and record-keeping.<br> •⁠ ⁠Design technology controls around outsourcing, business continuity and operational resilience.<br> 7.⁠ ⁠Cybersecurity and Infrastructure •⁠ ⁠Take ownership of cybersecurity, infrastructure and information-security standards.<br> •⁠ ⁠Establish identity and access management, privileged-access controls and role-based permissions.<br> •⁠ ⁠Define cloud, hosting, network and data-security architecture.<br> •⁠ ⁠Implement cyber monitoring, incident response, vulnerability management and penetration testing.<br> •⁠ ⁠Establish backup, disaster-recovery and business-continuity arrangements.<br> •⁠ ⁠Coordinate the technology requirements for the DIFC office, including connectivity, devices, secure networks and server infrastructure.<br> 8.⁠ ⁠Development and Vendor Management •⁠ ⁠Manage internal developers, external vendors and group technology resources.<br> •⁠ ⁠Establish clear technical specifications, delivery milestones, budgets and acceptance criteria.<br> •⁠ ⁠Introduce structured product backlog, release management and change-control processes.<br> •⁠ ⁠Set and monitor SLAs, KPIs and escalation mechanisms.<br> •⁠ ⁠Ensure that critical knowledge, source code, documentation and system ownership remain under the company’s control.<br> •⁠ ⁠Prevent excessive dependency on individual developers or external service providers.<br> 9.⁠ ⁠Technology Leadership •⁠ ⁠Build the internal technology organisation as the platform grows.<br> •⁠ ⁠Recruit and manage business analysts, solution architects, developers, infrastructure and cybersecurity specialists.<br> •⁠ ⁠Present technology strategy, risks, budgets and delivery status to senior management and the Board.<br> •⁠ ⁠Act as the primary technology counterpart for business, operations, compliance and investment functions.<br> •⁠ ⁠Create a disciplined but commercially practical technology culture.<br> Candidate Profile •⁠ ⁠At least 12–15 years of relevant technology experience.<br> •⁠ ⁠At least 5 years in a senior technology, architecture or digital transformation role within a regulated financial institution.<br> •⁠ ⁠Direct experience in a broker, private bank, wealth manager, digital bank or investment platform is strongly preferred.<br> •⁠ ⁠Proven record of delivering a major digital transformation or building a financial-services platform from the ground up.<br> •⁠ ⁠Strong understanding of front-to-back brokerage and investment workflows.<br> •⁠ ⁠Knowledge of client onboarding, CRM, trading, settlement, custody, portfolio management and reporting systems.<br> •⁠ ⁠Experience with complex integrations and API-based architecture.<br> •⁠ ⁠Strong understanding of cybersecurity, data governance and regulatory technology controls.<br> •⁠ ⁠Experience managing distributed and outsourced technology teams.<br> •⁠ ⁠Ability to communicate effectively with senior business stakeholders and convert business requirements into technical architecture.<br> •⁠ ⁠Fluent English; Russian is a significant advantage.<br> •⁠ ⁠UAE, DIFC, DFSA or comparable international regulatory experience is desirable.<br> Required Leadership Style The person must be: •⁠ ⁠hands-on and delivery-oriented; •⁠ ⁠capable of building, not only advising; •⁠ ⁠commercially minded but control-conscious; •⁠ ⁠able to challenge developers, vendors and business stakeholders; •⁠ ⁠comfortable working with incomplete requirements in an early-stage environment; •⁠ ⁠disciplined in documentation, architecture and delivery governance; •⁠ ⁠able to balance speed, scalability, cost and regulatory risk.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>ITHR Job Description — Confidential hr@ithr.<br>com | www.ithr.com Page 1 Finance Manager Finance &amp; Operations · Corporate Location UAE (Dubai) Employment Type Full-Time Department Finance &amp; Operations Experience 3–5+ Years (Finance / Accounting, UAE experience essential) Reports To Managing Director / CEO ABOUT ITHR ITHR is a cybersecurity services company helping organisations across the UAE and Middle East strengthen their security posture through practical, outcome-driven programmes.<br> We deliver a broad portfolio of Managed Security Services including Managed SOC, Digital Forensics &amp; Incident Response (DFIR), Vulnerability Assessment &amp; Penetration Testing (VAPT), Brand Protection, and Network Security Services, among others.<br> As we scale our operations and customer base across the region, we need a commercially aware and technically sound Finance Manager to own the financial function of the business — ensuring our accounting, tax compliance, invoicing, and reporting are managed with precision and in full accordance with UAE regulations.<br> ROLE OVERVIEW We are looking for an experienced Finance Manager to take ownership of the ITHR finance function.<br> This is a broad, hands-on role that spans day-to-day accounting and bookkeeping, statutory compliance (VAT and Corporate Tax), financial reporting, treasury and banking, customer invoicing, and support for commercial and operational decision-making.<br> You will be the financial authority within the business — the person leadership turns to for accurate numbers, clear analysis, and timely compliance.<br> You will operate with a high degree of autonomy and are expected to manage the function independently, with external audit and tax advisors engaged as required.<br> Experience working within the UAE regulatory environment is essential — including hands-on familiarity with VAT filing, UAE Corporate Tax, Free Zone entity structures, and the practical realities of banking and invoicing in the region.<br> KEY RESPONSIBILITIES Manage all aspects of day-to-day accounting — general ledger, journal entries, bank reconciliations, accounts payable, accounts receivable, and month-end close processes.<br> Prepare accurate and timely monthly management accounts including P&amp;L, balance sheet, and cash flow statements for leadership review.<br> Own UAE VAT compliance end to end — VAT return preparation and filing with the Federal Tax Authority (FTA), maintaining supporting records, reconciling VAT accounts, and managing voluntary disclosures or correspondence with the FTA where required.<br> Manage UAE Corporate Tax (CT) compliance — tax return preparation, registration obligations, deductibility assessments, and coordination with external tax advisors on structuring or technical positions.<br> Maintain a thorough understanding of Free Zone tax considerations — Qualifying Free Zone Person (QFZP) status, qualifying income rules, nexus requirements, and the practical implications for ITHR' business activities and entity structure.<br> Ensure correct application of Economic Substance Regulations (ESR) where applicable — maintaining required documentation and filing notifications or reports as needed.<br> Manage the customer invoicing process — issuing invoices in line with contract terms, ensuring correct VAT treatment on all customer-facing documents, and tracking receivables against agreed payment terms.<br> ITHR Job Description — Confidential hr@ithr.<br>com | www.ithr.com Page 2 Oversee accounts payable — processing vendor invoices, verifying VAT treatment on purchases, managing payment runs, and maintaining supplier records.<br> Manage banking relationships — maintaining bank accounts, executing payment instructions, monitoring cash positions, and coordinating account opening or facility requirements as the business grows.<br> Prepare and maintain cash flow forecasts — providing regular visibility to leadership on cash position and working capital requirements.<br> Support annual audit — liaising with external auditors, preparing schedules and supporting documentation, and ensuring the audit is completed on time.<br> Manage payroll processing — coordinating with HR on monthly payroll inputs, ensuring accurate and timely salary payments, and maintaining WPS (Wage Protection System) compliance.<br> Ensure all employee expense claims are processed, verified, and settled in line with company policy.<br> Support the budgeting and forecasting process — working with department leads to compile annual budgets and producing rolling forecasts as the year progresses.<br> Advise leadership on the financial implications of commercial decisions — customer contract structures, pricing, payment terms, vendor agreements, and headcount changes.<br> Maintain organised and audit-ready financial records and documentation in line with UAE regulatory requirements and company policy.<br> REQUIRED QUALIFICATIONS (MUST-HAVE) 3–5+ years of finance or accounting experience, with a significant portion spent working within the UAE.<br> Solid, hands-on knowledge of UAE VAT — return preparation, tax point rules, exempt vs.<br> zero-rated supplies, reverse charge mechanisms, and FTA filing procedures.<br> Working knowledge of UAE Corporate Tax introduced in 2023 — registration, filing obligations, deductible/non-deductible expenses, and awareness of Small Business Relief provisions.<br> Practical understanding of UAE Free Zone entity structures — the distinction between Free Zone and Mainland entities, QFZP qualifying conditions, and the tax treatment of cross-border and domestic transactions.<br> Experience managing customer invoicing in a B2B services environment — correct VAT documentation, multi-currency invoicing where applicable, and proactive AR management.<br> Familiarity with UAE banking practices — account operations, payment processing, trade finance basics, and relationship management with local and international banks.<br> Experience preparing management accounts and financial reports independently, without reliance on a large finance team.<br> Proficiency in accounting software — Zoho Books, QuickBooks, Xero, SAP, Oracle, or similar platforms.<br> Strong working knowledge of Microsoft Excel — comfortable building financial models, reconciliations, and reporting templates.<br> A relevant professional qualification (see below) or equivalent demonstrated experience.<br> ITHR Job Description — Confidential hr@ithr.<br>com | www.ithr.com Page 3 PROFESSIONAL QUALIFICATIONS A recognised professional accounting qualification is preferred.<br> Equivalent demonstrated experience and competence will be considered where formal qualification is in progress or not yet completed.<br> Qualification Issuing Body Status ACCA (Association of Chartered Certified Accountants) ACCA Global Preferred ACA / ICAEW (Institute of Chartered Accountants in England &amp; Wales) ICAEW Preferred CPA (Certified Public Accountant) AICPA / State Boards Preferred CMA (Certified Management Accountant) IMA Preferred CIMA (Chartered Institute of Management Accountants) CIMA Preferred CA (Chartered Accountant – ICAI or equivalent) ICAI / equivalent Preferred UAE FTA VAT Compliance Diploma / Certification FTA / UAECA / equivalent Advantageous PREFERRED QUALIFICATIONS (NICE-TO-HAVE) Prior experience working in a technology, IT services, or cybersecurity business — familiarity with subscription/retainer revenue models, project-based billing, and service contract structures.<br> Experience managing multi-currency transactions and FX exposure — particularly USD, AED, and SAR-denominated contracts.<br> Familiarity with transfer pricing concepts and intercompany transaction documentation where group structures exist.<br> Knowledge of IFRS (International Financial Reporting Standards) — particularly relevant for entities preparing statutory accounts under IFRS.<br> Experience supporting investor reporting, due diligence, or fundraising processes from a finance perspective.<br> Familiarity with other GCC tax regimes — Saudi Arabia (Zakat, ZATCA e-invoicing), Qatar, Bahrain, Kuwait, or Oman — relevant for customers or entities operating across the region.<br> Experience implementing or improving financial systems and processes in a growing business — ERP selection, chart of accounts design, or finance process automation.<br> SOFT SKILLS &amp; PROFESSIONAL ATTRIBUTES Precise and detail-oriented — errors in financial records or tax filings are not acceptable; brings the same rigour to a VAT return as to a board report.<br> Proactive and self-managing — does not wait to be asked; identifies issues, deadlines, and risks and surfaces them to leadership before they become problems.<br> Commercially aware — understands the business behind the numbers and provides finance input that supports decisions, not just records them.<br> Discreet and trustworthy — handles sensitive financial and commercial information with appropriate confidentiality.<br> Clear communicator — able to explain financial positions and compliance obligations to non-finance stakeholders in straightforward terms.<br> Organised under pressure — manages competing deadlines (month-end, VAT filing, payroll, audit) without letting standards slip.<br> ITHR Job Description — Confidential hr@ithr.<br>com | www.ithr.com Page 4 WHAT WE OFFER Competitive compensation — Salary aligned with experience, qualifications, and UAE market rates.<br> Autonomy and ownership — Run the finance function with genuine independence; this is not a support role within a large team.<br> Direct access to leadership — Work closely with the MD/CEO on commercial decisions, financial strategy, and business planning.<br> Growth with the business — As ITHR expands, the finance function grows with it; opportunity to build and lead a team over time.<br> Stable, established company — Join a business with a real customer base, recurring revenue, and a clear growth trajectory in a high-demand sector.<br> Culture — A professional, no-nonsense team that values accuracy, ownership, and getting things right.<br></span> </div>

Job Purpose<br><br> The specialist role is to ensure efficient controls applied over the operational activities of the accounting section to provide the best services to the internal and external customers. Identifying and resolving workflow and production issues. Addressing and discussing risk exposures issues in the areas which the team acts as independent controller and propose solutions with SSO managements. Develop and establish measures and testing standards for new applications, product or enhancements to existing applications through their development / product life cycle. Analyse documentation and technical specifications of any new application under deployment or consideration to determine its intended functionality. Ensure that testing activities allow applications to meet business requirements and system goals, fulfil end user requirements, and identify existing and potential issues. Report and escalates issues of concern or risk to the FCIS management. Acts as independent controller during the IPO (Initial Public Offering) to ensure that control aspects are covered by the IS team in regard to the Online subscription account, RD matching status reports and the IT reports to ensure that there is no outstanding applications / funds not executed during the exercise. Managing transactions of SSO related activities on Core Banking System, ensuring their successful settlement, avoiding loss and penalties to the bank and clients that could cause the bank Reputational, Financial and Operational Risk. Manage the interest calculation of the short-term deposits and long-term deposits related to ADX listed companies and ensure that interest is paid as per the agreement between FAB and ADX and the rates are captured correctly in the core banking system. Support all Non –Financial transactions processed through Core banking system for the Issuer Services & Custody Businesses, and Asset Management Group. Verify account opening documents to meet the bank procedures requirements. Verify correctness of information captured in core banking system. Verify mandates to request amendments on static data and verify correctness of amendments as per customer requests and instruction in terms of the bank amendment procedures and checklist. In charge of daily Reconciliations of custody client cash and securities positions as Local & Global Custodians on a variety of systems. Accounting team supports the Section Head in his/her role as ORM and BCP coordinators for SSO. Accounting team performing the Account ownership and Verification of all internal accounts used by the department by reconciling and reviewing the daily, weekly, and monthly reconciliation and reporting of the businesses units GLs and financial status and ensure that proper RAG is provided for accounts with mismatch or disputed amounts during AOV monthly update. Report and escalates issues of concern or risk to the FCIS management. Liaise with VAT team in relation to the preparation of the VAT treatment memo on SSO processes. Creating training materials and process manuals.<br><br>Key Accountabilities<br><br>Policies, Systems, Processes & Procedures<br><br>Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner. Demonstrate compliance to organization’s values and ethics at all times to support the establishment of a value drive culture within the bank.<br><br>Continuous Improvement<br><br>Contribute to the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.<br><br>Reporting<br><br> Assist in the preparation of timely and accurate statements and reports to meet department requirements, policies and quality standards.<br><br>Tasks<br><br>Job Context:<br><br> Control of Daily, Weekly, Monthly and Quarterly reconciliation including, Interbranch /Sundry / Suspense /Call accounts to be reviewed and checked by Section Head, ensuring escalation of all mismatches. Provide services to IS and Custody business, and GAM with regards to validation of financial transactions on Core banking system. Provide services to IS and Custody business, and GAM with regards to executing non-financial transactions on Core banking system. Coordinating with Issuer of Convertible Notes (GMO) and IS for buy back transaction, ensure that reconciliation of records is conducted on monthly basis. Ensure that preparation and execution of End & Beginning of Month tasks are completed on time. Effectively communicate with local & foreign banks, customers and departments within the bank to resolve queries at the earliest & in the most appropriate manner. Assist Section Head on procedure updates and preparation of SLAs for new services and implementation of existing SLAs with SSO Stakeholder and Service Providers. Be the first contact with Reconciliation Department on behalf of SSO for reconciliation of Custody, GAM, & SFAS accounts on daily and weekly basis and ensure that all outstanding items are cleared by following up with concerned department. Meet regularly with Section Head to determine priorities and solving possible problems and risky areas. Arrange for conducting of un-announced check on Issuer Services & IPO Section, ensuring that control on place on the blank cheques and blank certificates and examining the whole cycle of printed and delivered available under Issuer Services Team custody. Assist the Section Head Accounting and Control in preparing the MIS and KPIs for the Accounting Section. Ensuring that required documentations are provided for non-financial transactions as per Operation and Accounting manual. Control & verify monthly fees collected by Issuer Services Team for Over-the-Counter Application for unlisted companies, reconcile it against SRS reports and ensure that fees collected as per signed agreement. Control Data comparison and reconciliation for Issuer Service Client and ensure that original data received from ADX & DFM, uploaded on SRS and Refund for Dividends Distributions and IPO refund data. Assist Issuer Service Section Head on IPOs processing by control of accounts reconciliation including Main collection, branches collection and refund, as well as the funds transfers. Control the verification report and compare it with our daily accounting entries, keep all daily vouchers (source documents) in the fireproof cabinet until transfer to EDMS. Dual Custodian of SSO vaults and document of value. Liaising with FCD for all financial issues reported to HO and with Administration Department for all movements of Fixed Asset under SSO books. Support section head when liaising with FCD for the monthly Account Ownership Review by determining the accuracy and integrity of the account balances and the assessment of any potential P&L impact of their misstatement. Coordinate with Info. Co. and the organizer of delivering documents for filing of all divisions of SSO. Auto - match Custody Reconciliation by Generating required reports used for reconciliation from various system, Officer download in formulated / protected sheet and the spread sheet match automatically data from different system report. Maker/ checker on matching Custody non automated Reconciliation by Receiving Swift and statements by email and match with system position report , results send for second check by custody operation. Maker / checker on Exception reporting that are produced as a result of breaks in the matching process. Maker prepares the report checker verifies the report before sharing with the stake holders and report them to SSO management. Maintain checklist in the department to ensure all custody reconciliations timelines are adhered. Any other functions assigned by Section Head Accounting and Control or line management.<br><br>Risk<br><br> Ensure timely escalation of any identified risk arising from a transaction of event and suggest and implement mitigating actions and controls to safeguard the bank. Ensure timely and effective communication is maintained with internal as well as external customers taking utmost care in protecting the reputation of bank. Identify risk based on analysis and nature of issues and inquires arising over a period of time. Ensure to escalate these identified risks to the concerned authority within the Unit. Escalate any identified risk and propose mitigating actions and control procedure to safeguard the bank from financial and reputational risk with regards transaction related to SSO support business Provide MIS and KPI updates to SSO management as per the identified intervals.<br><br>People<br><br> Maintain professionalism and effective communication with colleagues within the unit and all other departments Adhere to individual duties and responsibilities and support the team to deliver services excellence. Induct all new recruits on the complete services offered by SSO, how their role contributes to the overall delivery of the operations vision and mission Actively support new initiatives in order to enhance the process in an efficient manner. Supervise the workflow efficiently without compromising on the risk and services Provide suggestions for the improvement to increase the quality and efficiency of tasks handled resulting in utmost satisfaction to our customers (internal and internal). Maintain MIS and work volume statistic for accounting team.<br><br>Business Efficiency<br><br> Ensure that SLAs are adhered to at all times. Communicate with business Units and Services Providers if any exceptions are identified.<br><br>Qualifications & Experience<br><br> Bachelor's degree from university preferable in accounting or finance or related subject. Knowledge of general Banking principles. Good communication skills both written /spoken at all levels. English is a must. Analytical, self-motivated, energetic, flexible, dynamic, problem-solver.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Senior AI &amp; Solutions EngineerAI • Salesforce • LLMs • Intelligent CRM • Full-Stack EngineeringBuild the Future of AI-Powered Enterprise Solutions We are looking for an exceptional Senior AI &amp; Solutions Engineer to join our team and help us push the boundaries of what is possible with AI, Salesforce and next-generation CRM technology.<br> This is not a traditional software engineering role.<br> We are looking for someone who is genuinely excited about AI, LLMs, automation and building things that haven't been built before .<br> You will have the opportunity to work with technologies such as Claude, ChatGPT/OpenAI, Salesforce Agentforce and our own AI-powered CRM , turning ideas into impressive, working solutions that can be demonstrated to some of the world's leading companies.<br> You will have significant freedom to experiment, innovate and influence the direction of our AI technology.<br> This is your opportunity to build, experiment and showcase what you can do.<br> The Opportunity You will sit at the centre of our AI, Product, Business Development and Services teams .<br> Your role will be to take a customer challenge, understand the business problem and turn it into something tangible.<br> That could mean: Customer problem → AI concept → architecture → code → working prototype → compelling demo → production solution.<br> You will build highly compelling, industry-specific demonstrations across Salesforce and our proprietary CRM platform, while helping customers understand how AI can transform their organisations.<br> You will also help us embed AI throughout our own organisation, working with our R&amp;D and Services teams to make AI part of how we build and deliver technology.<br> What You'll Be DoingBuild AI Solutions Work hands-on with the latest AI technologies to create: AI agents Intelligent CRM capabilities AI sales assistants Customer intelligence platforms Automated workflows RAG and enterprise knowledge systems AI-powered business processes AI copilots Multi-agent solutions LLM-powered applications Industry-specific AI solutions You'll be encouraged to experiment with new technologies and approaches and determine what genuinely works.<br> Salesforce + AI Build innovative AI experiences around Salesforce using technologies including: Salesforce Salesforce Agentforce Einstein Apex Lightning Web Components Salesforce Flow Salesforce APIs External LLM integrations You'll combine Salesforce capabilities with leading LLMs such as Claude and OpenAI to create solutions that go well beyond standard CRM functionality.<br> Build Our Own AI-Powered CRM You'll also work directly on our proprietary CRM platform.<br> This is where you can really innovate.<br> You'll help design and build: AI-native CRM functionality AI sales intelligence Automated account research Intelligent lead analysis AI-generated customer insights Sales agents Automated workflows AI-powered customer engagement Intelligent recommendations Enterprise AI assistants You won't simply be integrating AI into an existing product — you'll help shape what an AI-native CRM should actually look like.<br> Full-Stack Engineering You need to be a genuine hands-on engineer.<br> Front End React TypeScript JavaScript Next.<br>js HTML/CSS Modern component architectures Backend Python Node.<br>js FastAPI REST APIs GraphQL Microservices Strong Python and/or TypeScript experience is particularly important.<br> AI Engineering You should have real-world experience working with modern LLM technology, including: OpenAI / ChatGPT Anthropic Claude Gemini LLM APIs Prompt engineering RAG Vector databases Embeddings Function/tool calling AI agents Agentic workflows Multi-agent architectures AI evaluation AI guardrails AI security Experience with frameworks such as LangChain, LangGraph or equivalent technologies is highly desirable.<br> Customer-Facing You will not be sitting behind a screen all day.<br> You will work directly with customers, prospects and senior stakeholders to understand their businesses and identify where AI can make a real difference.<br> You'll be involved in: Customer discovery sessions Technical workshops AI strategy discussions Solution design Technical demonstrations Proof-of-concepts RFP/RFI responses Customer presentations AI roadmaps Solution implementation You need to be comfortable explaining complex technology in a way that makes sense to a CEO, CIO, CTO or business leader .<br> Work Directly With Business Development You will become a key technical partner to our Business Development team.<br> Together you'll create best-in-class industry demonstrations designed around real customer challenges.<br> Rather than giving customers generic AI demos, you'll help us build: "This is your industry.<br> This is your problem.<br> This is what we can build for you.<br>" You'll help turn opportunities into compelling technical demonstrations that customers can immediately understand and get excited about.<br> Become Our Internal AI Champion AI will increasingly become part of everything we do.<br> You'll work with our R&amp;D and Services teams to: Introduce new AI technologies.<br> Develop AI engineering standards.<br> Train developers and consultants.<br> Build reusable AI components.<br> Create internal AI frameworks.<br> Identify opportunities for automation.<br> Help teams incorporate AI into existing solutions.<br> Run internal AI workshops.<br> Share new developments and technologies.<br> You'll have the opportunity to become one of the key technical voices shaping our AI strategy.<br> Create Content &amp; Showcase What We Build If we build something great, we want people to see it.<br> You'll help create: Product demonstrations AI demo videos Technical walkthroughs Customer presentations Internal training videos LinkedIn/video content Technical articles Architecture demonstrations You should be comfortable jumping on camera and saying: "Let me show you what we've built.<br>" Fast-Paced Environment We move quickly.<br> Customer opportunities can appear with tight deadlines , and sometimes the requirement will be: "We have a customer meeting next week.<br> Can we build this?<br>" We expect you to thrive in that environment.<br> You should be comfortable: Working to tight deadlines.<br> Rapidly prototyping ideas.<br> Prioritising what matters.<br> Making decisions quickly.<br> Working independently.<br> Iterating quickly based on feedback.<br> Moving from idea to demonstration in days rather than weeks.<br> We don't expect everything to be perfect on the first attempt.<br> We expect you to build, test, learn and improve quickly.<br> The Technology StackAI OpenAI • Anthropic Claude • Gemini • Azure OpenAI • LLM APIs • RAG • AI Agents • Agentic Workflows • Prompt Engineering • Embeddings • Vector Search • Function Calling • AI Evaluation • AI Guardrails Salesforce Salesforce CRM • Agentforce • Einstein • Apex • Lightning Web Components • Salesforce Flow • Salesforce APIs Front End React • TypeScript • JavaScript • Next.<br>js Backend Python • Node.<br>js • FastAPI • REST • GraphQL • Microservices Data PostgreSQL • MongoDB • Redis • Vector Databases • pgvector • Pinecone • Weaviate • Elasticsearch / OpenSearch Cloud &amp; DevOps Azure • AWS • Google Cloud • Docker • Kubernetes • Git • GitHub/GitLab • CI/CD What We're Looking For We are looking for someone who combines: Engineering ability + AI expertise + creativity + commercial thinking + communication skills.<br> You should have: 7+ years of software engineering / solution architecture experience.<br> Strong full-stack development skills.<br> Strong React and TypeScript.<br> Strong Python and/or Node.<br>js. Significant Salesforce experience.<br> Experience with Salesforce Agentforce / Einstein.<br> Hands-on experience with OpenAI and/or Anthropic Claude.<br> Experience building LLM-powered applications.<br> Experience with AI agents and RAG.<br> Strong API and integration experience.<br> Cloud experience.<br> Enterprise architecture experience.<br> Excellent communication skills.<br> Experience working directly with customers.<br> Most importantly, you should be curious .<br> AI is changing incredibly quickly.<br> We don't expect you to know everything.<br> We want someone who sees a new technology and thinks: "I wonder what we could build with that?<br>" Why Join Us?<br>Build, Don't Just Talk About AI You'll be building real AI products and solutions for real customers.<br> Work With Cutting-Edge Technology You'll work with some of the world's leading LLMs and AI platforms and constantly experiment with what comes next.<br> Be Creative We want ideas.<br> If you have a better way of doing something, we want to hear it.<br> Work Remotely This is a fully remote role , working with an international team and customers across multiple markets.<br> Move Fast You'll have the opportunity to take an idea from concept to working demonstration incredibly quickly.<br> Showcase Your Work You'll have opportunities to demonstrate and showcase the technology you build through customer demos, videos, presentations and industry events.<br> Shape the Product You're not joining simply to maintain someone else's architecture.<br> You'll have a genuine opportunity to influence how we build our AI products and what our AI-powered CRM becomes.<br> The Person We're Looking For You might be a: Senior Full-Stack Engineer who became obsessed with AI.<br> AI Engineer who loves building products.<br> Salesforce Architect who has moved heavily into Generative AI.<br> Solutions Architect who can actually code.<br> Or someone who simply doesn't fit neatly into one of those boxes.<br> That's fine.<br> If you're technically excellent, commercially minded, curious about AI and love building things, we want to hear from you.<br> This is an opportunity to make a real impact.<br> You will have the freedom to experiment, the responsibility to deliver and the opportunity to build technology that customers genuinely want to use.<br> If you want to be at the forefront of AI, build incredible solutions and have your work seen by customers around the world, this could be the role for you.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About us:</b></p><br> <p>Fortes Education has been a leading education provider in the UAE for over four decades, with premium international schools and nurseries that have experienced outstanding success and growth. Our schools offer the most innovative and character-building education in the entire Middle East region.</p><br> <p>Our core ethos and philosophy of education is Positive Education (PosEd). Through PosEd, our schools foster active engagement in learning, celebrating character strengths and accomplishments. We encourage children to cultivate fulfilling relationships with others and seek meaning and purpose in their own lives. We enable children to become happy learners and develop into innovative thinkers, confident young adults, and life-long learners. Our students develop resilience, a growth mindset and deep character strengths that allow them to flourish in an ever-changing world.</p><br> <p><b>About Sunmarke School –</b><span>Where Amazing Happens</span></p><br> <p>Sunmarke School provides an ambitious and inspiring, values-based education that nurtures the hearts and minds of students so that they can flourish and achieve their dreams. Powered by our suite of signature programmes, Sunmarke is a uniquely innovative school, transforming young lives. This was reflected in Sunmarke School winning the coveted ‘Most Innovative School’ award at the international Which School Advisor ceremony in Dubai and London.</p><br> <p>Sunmarke is an all–through school which offers a premium education across a fantastic range of pathways for students, including the National Curriculum of England, GCSE/IGCSE, ‘A’ Levels, BTEC and the IB Diploma Programmes. Our students regularly win examination boards’ ‘best in world’, ‘best in Middle East’ and ‘best in country’ awards every year, across a diverse range of subjects. The latest incredible IB results show that Sunmarke School is in the top 3 schools in Dubai and 69<span>th</span>&nbsp;in world rankings. Our suite of Signature Programmes is unrivalled in Dubai, with inspiring opportunities for students to experience transformative learning opportunities. These include Environmental and Sustainability Studies, where students learn in Forest School settings, as well as utilising cutting-edge hydroponic technology to examine how science can support sustainability in future terrains; a world-class STEAM centre and curriculum, which offers students an incredible opportunity to apply their learning in solving real-world problems, from Foundation Stage through to Year 9; Augmented and Virtual Reality AR/VR experiences alongside our cutting edge use of Artificial Intelligence for staff and students; outstanding performing arts opportunities with full black box and auditorium facilities alongside peripatetic music spaces and media suites; and a fantastic sports programme augmented with professional coaches, which led Sunmarke to be overall champions at the BSME Games.</p><br> <p>Sunmarke School has been judged by the Dubai School Inspection Bureau (DSIB) as a ‘Very Good’ school since our third year of operation and is consistently judged ‘Outstanding’ by British Schools Overseas (BSO).</p><br> <p>We present an exciting opportunity to join our all through school and to play an important part in our journey beyond “outstanding”. Sunmarke School, Dubai is one of our flagship schools, located at a prime location in Jumeirah Village Triangle.</p><br> <p><b>Job Purpose:</b></p><br> <p>The Design &amp; Technology and ICT Technician supports the safe, efficient and effective delivery of Design &amp; Technology, Electronics, Product Design and ICT across Key Stage 3, GCSE and Post-16.</p><br> <p>The technician provides practical, technical and organisational support to staff and students, ensuring that workshops, ICT facilities, equipment and resources are prepared, maintained and available to support high-quality teaching and learning.</p><br> <p><b>Key Responsibilities:</b></p><br> <p><b>Workshop, Laboratory and Resource Preparation</b></p><br> <p><span><span>·</span></span>Prepare DT workshops, ICT rooms and specialist teaching spaces for lessons.</p><br> <p><span><span>·</span></span>Set up and organise tools, machinery, materials, components, consumables and PPE.</p><br> <p><span><span>·</span></span>Prepare resources for practical projects, coursework, assessments, exhibitions and examinations.</p><br> <p><span><span>·</span></span>Maintain organised, safe and productive learning environments.</p><br> <p><span><span>·</span></span>Create, label, store and manage student work and departmental resources.</p><br> <p><span><span>·</span></span>Prepare and manage CAD/CAM resources, including 3D printing, laser cutting and CNC manufacture.</p><br> <p><b>Technical and Curriculum Support</b></p><br> <p><span><span>·</span></span>Support teachers and students during practical and digital lessons.</p><br> <p><span><span>·</span></span>Demonstrate safe use of equipment, tools, machinery and software where appropriate.</p><br> <p><span><span>·</span></span>Assist students with practical manufacturing, electronics, prototyping, coding and digital design activities.</p><br> <p><span><span>·</span></span>Support troubleshooting and problem-solving during lessons.</p><br> <p><span><span>·</span></span>Assist with coursework, project work, assessments and exhibitions.</p><br> <p><span><span>·</span></span>Support the delivery of Design &amp; Technology, Electronics, Product Design, Computing and ICT programmes.</p><br> <p><b>ICT and Digital Systems Support</b></p><br> <p><span><span>·</span></span>Prepare and maintain computers, laptops, tablets, printers and other classroom technology.</p><br> <p><span><span>·</span></span>Support users with software, hardware, login, connectivity and printing issues.</p><br> <p><span><span>·</span></span>Install, update and test approved software as required.</p><br> <p><span><span>·</span></span>Support the effective use of digital learning platforms and specialist curriculum software.</p><br> <p><span><span>·</span></span>Liaise with the IT department regarding more complex technical issues.</p><br> <p><b>Equipment, Maintenance and Stock Management</b></p><br> <p><span><span>·</span></span>Maintain DT machinery, tools, ICT equipment and specialist resources in safe working order.</p><br> <p><span><span>·</span></span>Carry out routine checks, cleaning, calibration and basic maintenance.</p><br> <p><span><span>·</span></span>Report faults and arrange repairs where necessary.</p><br> <p><span><span>·</span></span>Maintain inventories, asset registers and stock records.</p><br> <p><span><span>·</span></span>Monitor stock levels and support purchasing, ordering and resource planning.</p><br> <p><span><span>·</span></span>Receive, check and store deliveries appropriately.</p><br> <p><b>Health, Safety and Compliance</b></p><br> <p><span><span>·</span></span>Promote and maintain high standards of health, safety and safeguarding.</p><br> <p><span><span>·</span></span>Ensure safe working practices are followed in workshops, ICT rooms and practical learning environments.</p><br> <p><span><span>·</span></span>Support risk assessments and safety procedures.</p><br> <p><span><span>·</span></span>Monitor safe use of equipment and intervene when necessary.</p><br> <p><span><span>·</span></span>Report hazards, incidents, equipment faults and safeguarding concerns promptly.</p><br> <p><span><span>·</span></span>Ensure compliance with school policies and relevant health and safety guidance.</p><br> <p><b>Professional Responsibilities</b></p><br> <p><span><span>·</span></span>Work collaboratively with teachers, support staff and external providers.</p><br> <p><span><span>·</span></span>Maintain accurate records and documentation.</p><br> <p><span><span>·</span></span>Attend relevant training and professional development.</p><br> <p><span><span>·</span></span>Keep up to date with developments in DT, ICT and educational technology.</p><br> <p><span><span>·</span></span>Contribute positively to the ethos and wider life of the school.</p><br> <p><b>Person Specification:</b></p><br> <p><b>Essential</b></p><br> <p><span><span>·</span></span>Experience working in a Design &amp; Technology, ICT or technical support environment.</p><br> <p><span><span>·</span></span>Good practical knowledge of workshop tools, machinery and materials.</p><br> <p><span><span>·</span></span>Experience supporting ICT hardware, software and classroom technology.</p><br> <p><span><span>·</span></span>Knowledge of CAD/CAM technologies, including 3D printing and laser cutting.</p><br> <p><span><span>·</span></span>Strong organisational and administrative skills.</p><br> <p><span><span>·</span></span>Ability to maintain accurate records and manage stock effectively.</p><br> <p><span><span>·</span></span>Understanding of health and safety requirements in practical learning environments.</p><br> <p><span><span>·</span></span>Strong communication and interpersonal skills.</p><br> <p><span><span>·</span></span>Ability to work independently and as part of a team.</p><br> <p><span><span>·</span></span>Commitment to safeguarding and promoting student welfare.</p><br> <p><b>Desirable</b></p><br> <p><span><span>·</span></span>Experience within a school or educational setting.</p><br> <p><span><span>·</span></span>Experience supporting GCSE or Post-16 Design &amp; Technology, Computing or ICT courses.</p><br> <p><span><span>·</span></span>Knowledge of Electronics, coding, robotics or STEAM activities.</p><br> <p><span><span>·</span></span>Experience of procurement, inventory management and supplier liaison.</p><br> <p><span><span>·</span></span>Relevant technical qualifications or training.</p><br> <p><b>Personal Qualities</b></p><br> <p><b>The successful candidate will be:</b></p><br> <p><span><span>·</span></span>Organised, reliable and proactive.</p><br> <p><span><span>·</span></span>Calm and professional under pressure.</p><br> <p><span><span>·</span></span>Patient and approachable with students.</p><br> <p><span><span>·</span></span>Practical and solution-focused.</p><br> <p><span><span>·</span></span>Committed to high standards of safety and organisation.</p><br> <p><span><span>·</span></span>Able to build positive relationships with students and colleagues.</p><br> <p><span><span>·</span></span>Enthusiastic about supporting learning and innovation.</p><br> <p><b>Our Offer</b></p><br> <p><span><span>·</span></span>Excellent tax-free salary</p><br> <p><span><span>·</span></span>Medical Insurance for self.</p><br> <p><span><span>·</span></span>Annual Air-Ticket and paid vacations.&nbsp;</p><br> <p><span><span>·</span></span>State-of-the-art&nbsp;facilities and amenities in a newly built campus in a prime location in Dubai.</p><br> <p><span><span>·</span></span>An enthusiastic learning community of students, teachers, parents,&nbsp;and Board members, who are dedicated to&nbsp;maximising&nbsp;student achievement, and&nbsp;creating&nbsp;positive learning opportunities in and out of the classrooms.</p><br> <p><span><span>·</span></span>Working within a team of highly driven and supportive colleagues.</p><br> <p><span><span>·</span></span>Excellent professional development.</p><br> <p><span><span>·</span></span>Working in Dubai, one of the world’s most&nbsp;sought-after&nbsp;work and travel destinations.</p><br> <p><b>Application Process:</b></p><br> <p>If you have the passion, energy,&nbsp;and commitment to drive accelerated outcomes for young people,&nbsp;we will welcome your application.&nbsp;&nbsp;In return, you will join a rapidly evolving&nbsp;organization&nbsp;that can offer you&nbsp;a central role&nbsp;in&nbsp;our future growth plans.</p><br> <p>Candidates are invited to complete our&nbsp;<b>Online Application</b>&nbsp;by visiting:&nbsp;&nbsp;https://forteseducation.com/Careers/Current-Openings.</p><br> <p>Interviews will take place either&nbsp;face-to-face&nbsp;in Dubai or by video conferencing&nbsp;if the applicant is not based in Dubai.</p><br> <p>The closing date for applications is&nbsp;the&nbsp;<b>14&nbsp;July</b>&nbsp;<b>2026</b>. Please note that due to the expected volume of applications, only shortlisted candidates will be contacted&nbsp;for an interview. The school reserves the right to&nbsp;make suitable appointments&nbsp;before the&nbsp;official&nbsp;closing date, and therefore, we would encourage candidates to apply early in the process<span>.&nbsp;</span>The&nbsp;appointment start date will&nbsp;be&nbsp;<b>August 2026</b>.</p><br> <p><b><span>Safer Recruitment Statement</span></b></p><br> <p><span>Fortes Education is committed to safeguarding&nbsp;and promoting the welfare of children.&nbsp;Policies for safer recruitment are aligned with the recommendations of the International Task Force on Child Protection. At&nbsp;Sunmarke&nbsp;School, we hold ourselves to a high standard of effective practices in relation to child protection,&nbsp;and we are committed to safeguarding and promoting the welfare of children.&nbsp;</span></p><br> <p><span>We expect all staff and volunteers to share this commitment. Successful applicants will be subject to various background checks,&nbsp;including receipt of satisfactory references, proof of relevant qualifications, identification,&nbsp;and police checks, including overseas checks.</span></p><br><br><br> </div>

Job Description<br><br>Aldar Education is seeking an outstanding Manager - Operations & Support Services to support our schools. This is an exciting opportunity for a skilled professional to join the highly successful Aldar family of schools and to help shape the future of Abu Dhabi’s leading school group.<br><br>Since its inception in 2007 with just 250 students, Aldar Education has grown into a highly sought-after education provider, with more than 25 owned and managed premium and super-premium schools and academies- in partnership with some of the world’s most prestigious institutions including Rugby School, King’s College Wimbledon, and Cranleigh. The Group now serves over 38,000 students through 5,000 educators from more than 100 nationalities to deliver world-class education across a broad range of curricula and learning pathways from nursery through to K12.<br><br>At Aldar Education, our impact goes far beyond the classroom: we are proud to contribute to the UAE’s vision for a sustainable, knowledge-based economy through premium education. With this in mind, we hire educators and industry professionals who not only embody our values and cultural ethos but also bring a genuine passion for education—qualities central to our mission of shaping the leaders of tomorrow.<br><br>If you are passionate about excellence and ready to make a meaningful impact, we invite you to apply and be part of our journey.<br><br>The Senior Manager - Operations will be responsible for advising, implementing and supporting initiatives within their specialist area, and ensure compliance with related internal & external directives and regulations. As a cluster lead, directly supporting a group of Principals and Operations Managers (OM), the Senior Manager will be fully responsible to effectively oversee all Operations, Administration & Support Service-related activities within their cluster and ensure compliance with Aldar Education & ESE policies, procedures, HSE, audit and regulatory directives.<br><br>The incumbent will continuously strive to exceed internal & external customer expectations, capitalizing the economic profit and return on capital investment, while embracing the Aldar Education Core Values. To embody the values, vision and ethos of Aldar Education and assist the department in implementing process and policy which will ensure high quality and successful outcomes.<br><br>Responsibilities<br><br>Main Duties:<br><br>To be the department lead in their specialist function and ensure a consistent and streamlined approach in line with identified strategic directives, whilst maximising cost efficiencies, return on investment and quality standards. To be responsible for the organisation's and delivery of operations, administration and support service teams across the Cluster(s). Implementing a 'service culture' and ensuring efficient, effective staff deployment and, with the HQ team, recruitment of high calibre candidates to join the Aldar Education Operations and Support Service teams. To support and advise key functions within the Cluster and Aldar Education HQ on operational, financial, HSE and Audit & regulatory compliance matters and be accountable for their effectiveness using robust performance management systems. To implement processes and provide strategic guidance to the Principal, Senior Leadership and Aldar Education HQ on audit and regulatory compliance matters, ensuring that schools maintain compliance throughout the year in all authority and internal audit visits. To ensure that all Operations and Support Service staff are supported with high quality continuous professional development and training which contributes to the development and achievements of each school. To oversee the key strategic objectives for the cluster through formulating and leading on specific aspects of the school business and/or improvement plan as they relate to operations and support services. To drive a positive and proactive health and safety culture throughout their cluster teams and act as a champion for health and safety. Oversee the efficiency of support functions (Procurement, IT etc.) in coordination with HQ functional reporting lines. Regular liaison with project stakeholders to ensure operational excellence and efficiencies across schools and at cluster level.<br><br><br>Specific Duties:<br><br>General Operations:<br><br>To support the Principals and OM in implementing the agreed business strategy for both the School and Cluster. Development and implementation of policies, systems, processes and student safeguarding measures relevant to their cluster and in conjunction with Aldar Education HQ to ensure business continuity and service deliverables. Initiate and identify good practices within their cluster and ensure these are shared throughout the group in order to streamline operations, processes and policies and secure efficiencies. Be contactable outside of normal School hours, available to attend site to support the Operations Team when required in line with the Aldar Education Critical Incident Response Protocols. Support the OM and all project stakeholders in the effective delivery of key projects such as new builds and major expansions, sharing knowledge and good practice during project execution.<br><br><br>Leadership & Management<br><br>Oversee the performance of the Operations & Support Service staff to ensure high standards of service are maintained throughout the School(s) and that cluster teams provide a collegial efficient and effective service culture. Continuously review school support services operating models and staffing levels to ensure the school is suitably resourced to deliver key objectives whilst ensuring school financial and operational performance is maintained. Contribute to the recruitment, professional development, appraisal, and training of all Operations & Support Service staff ensuring that members of the team undergo an individual development plan to help the school in building a high performance team. Facilitate coordination between multiple stakeholders (schools, cluster, ESE and HQ functions).<br><br><br>Finance, Commercial & Procurement<br><br>To support the Principal and OM in developing & monitoring all relevant budgets and expenditure, particularly operational costs, ensuring the department receives best value and service at all times. Continually reviewing opportunities for shared resource, cost and/or services across the cluster they hold responsibility for to ensure that the schools benefit from improved access to service teams and physical resources (i.e. support staff, transport etc). Support the OM in reviewing & preparing all relevant information (e.g., scope of work, purchase requisition/specifications) to initiate tenders and develop weighted pre-determined evaluation criteria & assist OM & Procurement in the technical evaluation of the tender documents submitted. Ensure Delegation of Authority processes and procedures are always followed.<br><br><br>Relationship & Stakeholder Management<br><br>Embrace and encourage the ethos and standards of excellence as defined in the Aldar Education Core Values. Ensure that assigned cluster is fully compliant with local government authority regulations to safeguard against fines of any nature as a result of non-renewal of contracts at school level. Ensure all internal and external audits are effectively managed and that actions arising from such audits are completed in a timely and appropriate manner. Understand the effects and implications of government policies, legislation and directives, developing effective strategies for current initiatives and long-term educational trends and developments.<br><br><br>Health, Safety & Environment<br><br>To lead and support a culture of ‘no hurt, no harm’ through pro-active and pragmatic risk-based decision making. To promote and demonstrate a supportive and business focussed approach to the management of risk, with a solutionbased mentality. To act as the responsible person for HSE effectiveness and ensure their cluster complies with current Health & Safety legislation and/or guidelines as issued by Aldar Education HQ, advising the cluster team accordingly. Professionally offering challenge and fact led opinion on decision making in relation to risk mitigation, for the benefit of the wider Aldar Group. To drive a positive and proactive health and safety culture throughout their team. To support each school within their cluster in establishing specific health, safety and environmental related aims and objectives and ensuring that they are delivered within the required timelines. To ensure adherence to all relevant Service Guidelines and Policies, developing and challenging where necessary. To drive and support the use of the AVA system to ensure compliance in regard to incident management. Ensure all health, safety and environmental related inspections and audits are completed in line with the Aldar Education safety management system, using a supportive and coaching nature, helping to remove barriers, and promoting improvements in standards through teamwork.<br><br><br>Specialist Function<br><br>Ensure compliance of specialist area to industry standards, specifications, and regulations. Embrace and encourage the ethos and standards of excellence as defined in the Aldar Education Core Values, and apply these standards to the specialist function <br><br><br>Qualifications<br><br>Minimum Qualifications<br><br>Bachelors (BSc) in business related subject; or Related industry qualification, of graduate level, for the assigned functional area(s). Certificate of School Business Management / Facilities Management / NEBOSH or IOSH preferable.<br><br><br>Minimum Experience<br><br>At least 5 years’ experience in a senior level position within an education or service-oriented industry.<br><br><br>Job Specific Knowledge & Skills<br><br>Fluent English communication skills, written and oral. Attention to detail with diligent follow up, and able to execute in a timely manner. Skilled in multi-tasking and handling pressure. Organizational ability, of self and others. Forethought and forward planning (particularly as this relates to local Government compliance matters). Capable of influencing people and talented in networking with cultural sensitivity. Good interpersonal skills. Strong and consistent supervisory skills. Commercial acumen. Initiate effort and energy beyond the typical workday, where the tasks require additional commitment.<br><br><br>What We Offer<br><br>Aldar Education is a family of world-class, child centered, and innovative schools based in the UAE. We educate over 25,000 students across our group of owned and managed schools and as we grow so does our need for highly skilled, inspirational, and dedicated school leaders. We offer an attractive remuneration package including medical cover, flights, housing, and free child school places. Our future-focused learning model includes both students and staff and so we place a special emphasis on professional development, coaching and training.<br><br>Successful candidates will have access to a wide network of professionals and opportunities to both lead and contribute to training others as well as developing themselves.<br><br>Aldar Education is keen to hear from like-minded, forward thinking school leaders who would welcome the challenge and opportunities that we have to offer.<br><br>This job description is not all inclusive. Aldar Education reserves the right to amend this job description at any time. We are an equal opportunity employer, committed to a diverse and inclusive work environment. We are also mindful of our national development strategy and encourage UAE Nationals in their application at our company.<br><br>Aldar Education is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. Offers of appointment are subject to satisfactory references and police clearance.