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<p>Job Description: - Manage end-to-end application projects, including requirements gathering, RFP preparation, solution design, UAT, implementation, go-live, and transition to support, ensuring successful digital transformation initiatives. - Coordinate with software vendors, system integrators, and managed service providers to ensure quality delivery, SLA compliance, effective release management, and optimal application performance. - Collaborate with business stakeholders, architects, and internal IT teams to translate business requirements into technology solutions that enhance user experience and operational efficiency. - Establish and maintain IT governance standards by supporting audits, monitoring compliance, managing IT risks, overseeing change management, and tracking IT performance. - Support enterprise applications, system integrations, APIs, data flows, testing, documentation, and continuous enhancements to ensure alignment with the organization's digital transformation roadmap.</p><p>Qualifications: - Minimum 6–10 years of experience managing enterprise IT applications and delivering end-to-end implementation projects within large or multi-site organizations. - Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field; familiarity with Azure/AWS, SQL, Power BI, Jira, Confluence, Agile/Waterfall/ITIL methodologies. PMP or ITIL certification is an advantage. - Strong knowledge of enterprise applications (ERP, CRM, POS, HRMS, Finance, Loyalty, or Guest Management Systems), system integrations, APIs, IT governance, digital transformation, and stakeholder management. - Demonstrated experience managing software vendors, system integrators, and managed service providers while ensuring SLA compliance.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking an experienced <strong>Head of Information Technology</strong> to lead the Group’s IT function and support the businesses through reliable systems, strong cybersecurity, effective IT governance, and practical digital transformation.</p><p>The successful candidate will be responsible for managing the full IT function, including infrastructure, networks, ERP and business applications, cybersecurity, IT budgeting, vendor management, and team leadership. The role will also support the Company’s automation and Artificial Intelligence initiatives, particularly where technology can improve manufacturing efficiency, reporting, decision-making, and overall business performance.</p><p><strong>Key Responsibilities</strong></p><ul><li><p>Develop and implement the Company’s IT strategy in line with business objectives.</p></li><li><p>Lead, manage, and develop the IT team.</p></li><li><p>Prepare and manage the IT budget, technology spending, and cost controls.</p></li><li><p>Oversee IT infrastructure, networks, servers, cloud services, data storage, telecommunications, and end-user support.</p></li><li><p>Ensure the reliability, availability, and security of all IT systems and business applications.</p></li><li><p>Manage ERP systems and other enterprise platforms supporting finance, HR, procurement, sales, production, inventory, and operations.</p></li><li><p>Lead cybersecurity, data protection, disaster recovery, and business continuity initiatives.</p></li><li><p>Manage IT vendors, service providers, software licensing, contracts, and technology procurement.</p></li><li><p>Develop and implement IT policies, procedures, governance standards, and compliance controls.</p></li><li><p>Lead IT projects and system upgrades, ensuring delivery within approved timelines and budgets.</p></li><li><p>Work with business leaders to identify opportunities for process improvement, automation, system integration, and better use of data.</p></li><li><p>Support the evaluation and implementation of AI-based solutions where they create practical business value, including in manufacturing, maintenance, quality, supply chain, reporting, and decision support.</p></li><li><p>Ensure that automation and AI initiatives are properly integrated with existing systems, secure, scalable, and aligned with business needs.</p></li><li><p>Keep management informed of technology risks, opportunities, and recommended improvements.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Qualifications &amp; Experience</strong></p><ul><li><p>Bachelor’s degree in Information Technology, Computer Science, Information Systems, Engineering, or a related field.</p></li><li><p>Relevant certifications will be an advantage.</p></li><li><p>Minimum 10 years’ experience in IT, including at least 5 years in a senior IT leadership role.</p></li><li><p>Experience in a manufacturing or industrial environment is strongly preferred.</p></li><li><p>Strong experience managing IT infrastructure, cybersecurity, ERP systems, enterprise applications, and multi-site IT operations.</p></li><li><p>Proven experience managing IT budgets, vendors, technology projects, and internal IT teams.</p></li><li><p>Good understanding of manufacturing systems, industrial automation, data integration, and digital transformation.</p></li><li><p>Practical exposure to AI, analytics, automation, or Industry 4.0 initiatives in a business or industrial setting will be an advantage.</p></li><li><p>Strong communication skills with the ability to work closely with senior management and department heads.</p></li></ul><p>Key Competencies</p><ul><li><p>IT leadership and governance</p></li><li><p>Business and commercial understanding</p></li><li><p>Cybersecurity and risk management</p></li><li><p>ERP and enterprise systems knowledge</p></li><li><p>Infrastructure and operations management</p></li><li><p>Budget and vendor management</p></li><li><p>Automation and digital transformation</p></li><li><p>Practical understanding of AI applications</p></li><li><p>Project and change management</p></li><li><p>Team leadership</p></li><li><p>Strong communication and stakeholder management</p></li></ul><p></p></section>

Role: IT Manager (Remote) Location: Remote (Work from Anywhere) Job Type: Contract Payout: $60 - $75/hour<br>Role Overview:We are hiring for one of our clients, seeking an IT Manager to oversee and optimize their global IT infrastructure. The role involves managing a team of IT professionals to ensure seamless operations and system reliability across multiple regions. This position requires a strategic approach to technology management while supporting business continuity and digital transformation initiatives.<br>Key Responsibilities:• Lead the planning, implementation, and maintenance of IT systems, networks, and infrastructure.• Manage a team of IT staff, including hiring, training, and performance evaluations.• Develop and enforce IT policies, security protocols, and compliance standards.• Oversee budget planning, procurement, and vendor relationships for IT resources.• Ensure 24/7 system availability with minimal downtime and rapid incident resolution.<br>Required Skills & Qualifications:• Bachelor’s degree in Computer Science, Information Technology, or related field.• 7+ years of IT management experience, including team leadership and project oversight.• Proficiency in enterprise IT infrastructure, including servers, storage, and networking.• Experience with ITIL frameworks, cybersecurity best practices, and compliance regulations.• Strong problem-solving skills and the ability to manage cross-functional technical teams.<br>More About the Opportunity:This role offers a unique opportunity to work with a global leader in the Technology, Information and Internet industry, contributing to the modernization of core IT systems. Candidates will collaborate with stakeholders to align technology strategies with business objectives while ensuring robust operational performance.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><span>We are seeking a highly skilled and delivery-focused <strong>Technical IT Project Manager</strong> specializing in <strong>Flight Operations</strong> and <strong>Crew Management</strong> domains. In this role, you will lead cross-functional teams to design, build, test, and deploy critical IT applications and infrastructure changes that support safe, efficient, and reliable airline operations.</span></span> <br> <span><span><strong>Key Responsibilities</strong></span></span><br> <span><span><strong>1. Project Delivery &amp; Lifecycle Management</strong></span></span><br> <span><span><strong>End-to-End Project Execution</strong></span></span> <ul> <li><span><span>Own the planning, execution, monitoring, and closure of IT projects within Flight Operations (such as flight planning, weight and balance, fuel optimization, and operational systems) and Crew Operations (such as crew scheduling, rostering, tracking, and fatigue management).</span></span> </li><li><span><span>Ensure projects are delivered on time, within budget, and meet agreed business objectives.</span></span> </li></ul> <span><span><strong>Technical Roadmap Alignment</strong></span></span> <ul> <li><span><span>Translate business and operational requirements into clear technical deliverables.</span></span> </li><li><span><span>Collaborate closely with enterprise architects, software development teams, infrastructure teams, and third-party vendors to deliver scalable and sustainable solutions.</span></span> </li></ul> <span><span><strong>Scope, Dependency &amp; Risk Management</strong></span></span> <ul> <li><span><span>Manage project scope and priorities while identifying technical and operational dependencies.</span></span> </li><li><span><span>Proactively mitigate risks and remove blockers to ensure smooth project execution without impacting critical operational activities.</span></span> </li></ul> <br> <span><span><strong>2. Governance, Release &amp; Deployment Management</strong></span></span><br> <span><span><strong>Release Governance</strong></span></span> <ul> <li><span><span>Ensure all system changes comply with organizational governance standards, cybersecurity policies, data protection requirements, and applicable aviation regulations.</span></span> </li></ul> <span><span><strong>Environment &amp; Release Management</strong></span></span> <ul> <li><span><span>Manage the progression of software changes through development, testing, User Acceptance Testing (UAT), pre-production, and production environments.</span></span> </li><li><span><span>Verify testing completion, deployment readiness, rollback procedures, and post-deployment validation activities.</span></span> </li></ul> <span><span><strong>Change Management</strong></span></span> <ul> <li><span><span>Prepare comprehensive change requests and release documentation.</span></span> </li><li><span><span>Present deployments and risk assessments to Change Advisory Boards (CABs) or equivalent governance forums.</span></span> </li><li><span><span>Ensure appropriate stakeholder approvals are obtained prior to production implementation.</span></span> </li></ul> <br> <span><span><strong>3. Stakeholder Management &amp; Communication</strong></span></span><br> <span><span><strong>Business and Technology Partnership</strong></span></span> <ul> <li><span><span>Serve as the primary point of contact between technical teams, including DevOps, software engineering, data engineering, infrastructure, and cybersecurity teams, and operational departments such as Flight Operations, Crew Scheduling, and Network Planning.</span></span> </li></ul> <span><span><strong>Executive Reporting</strong></span></span> <ul> <li><span><span>Develop and present project status updates, budget reporting, key milestones, risks, issues, and mitigation plans to leadership teams and steering committees.</span></span> </li><li><span><span>Facilitate decision-making and alignment across multiple stakeholder groups.</span></span> </li></ul> <br> <span><span><strong>Required Skills &amp; Qualifications</strong></span></span><br> <span><span><strong>Domain Expertise</strong></span></span> <ul> <li><span><span>Minimum <strong>5+ years of Project Management experience</strong> within the <strong>airline, aviation, or aviation technology sector</strong>.</span></span> </li><li><span><span>Strong understanding of <strong>Flight Operations systems</strong> (e.g., Lido, Jeppesen, AIRCOM, or similar operational platforms) and/or <strong>Crew Management systems</strong> (e.g., AIMS, Jeppesen Crew Management, or equivalent solutions).</span></span> </li><li><span><span>Familiarity with aviation operational requirements, including crew duty regulations, flight operations processes, and operational disruption management.</span></span> </li><li><span><span>Demonstrated ability to learn and adapt to new business and technical domains.</span></span> </li></ul> <br> <span><span><strong>IT Technical Knowledge</strong></span></span> <ul> <li><span><span>Strong understanding of modern technology architectures, including:</span></span> <ul> <li><span><span>Cloud platforms (AWS, Azure, or similar)</span></span> </li><li><span><span>Microservices architecture</span></span> </li><li><span><span>API integrations</span></span> </li><li><span><span>Enterprise application integrations</span></span> </li><li><span><span>Data platforms and pipelines</span></span> </li></ul> </li><li><span><span>Familiarity with:</span></span> <ul> <li><span><span>CI/CD pipelines</span></span> </li><li><span><span>Automated testing frameworks</span></span> </li><li><span><span>Database technologies (SQL and NoSQL)</span></span> </li><li><span><span>Application lifecycle management practices</span></span> </li></ul> </li><li><span><span>Experience implementing cybersecurity controls, compliance requirements, and data protection standards.</span></span> </li></ul> <br> <span><span><strong>Governance &amp; Process</strong></span></span> <ul> <li><span><span>Proven experience managing structured deployment and release processes across multiple environments.</span></span> </li><li><span><span>Strong knowledge of IT Service Management (ITSM) frameworks, particularly <strong>ITIL</strong>, covering change, release, incident, and problem management.</span></span> </li><li><span><span>Proficiency with project and collaboration tools such as: </span></span> <ul> <li><span><span>Jira</span></span> </li><li><span><span>Confluence</span></span> </li><li><span><span>Microsoft Project</span></span> </li><li><span><span>ServiceNow</span></span> </li><li><span><span>Smartsheet</span></span> </li><li><span><span>Azure DevOps</span></span> </li></ul> </li></ul> <br> <span><span><strong>Leadership &amp; Interpersonal Skills</strong></span></span> <ul> <li><span><span>Excellent stakeholder management, communication, and negotiation skills.</span></span> </li><li><span><span>Ability to build consensus and drive alignment across business and technology teams with differing priorities.</span></span> </li><li><span><span>Strong problem-solving and crisis management capabilities, maintaining composure under pressure during critical operational or technical incidents.</span></span> </li><li><span><span>Relevant certifications such as <strong>PMP, PRINCE2, Certified ScrumMaster (CSM), PMI-ACP, SAFe</strong>, or equivalent are highly desirable.</span></span> </li></ul> <br> <span><span><strong>Preferred Attributes</strong></span></span> <ul> <li><span><span>Experience delivering large-scale operationally critical systems within a highly regulated environment.</span></span> </li><li><span><span>Strong understanding of software delivery governance and release management best practices.</span></span> </li><li><span><span>Ability to balance operational priorities with technical implementation requirements while maintaining service stability and business continuity.</span></span> </li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Job summary</p> <p>The IT Services Officer provides technology support to teachers and students in the use of classroom technology, as well as training and integration of technology tools into regular curriculum. This position exists to improve student learning and to enhance the students’ experience through the use of technology. In addition, this position is responsible for managing the schools’ IT assets and networking &amp; connectivity for staff, teachers and classrooms.</p> <p>Key responsibilities<br>• Manage their own daily activities and he team (if applicable) to ensure clients receive effective and timely resolution of all issues in compliance with the Service Level Agreement requirements defined in the client contract and based on established objectives.<br>• Provide instructional technology coaching to teachers, by developing and delivering professional development sessions on technology as a teaching tool.<br>• Provide on-demand integration coaching.<br>• Work with teachers to design engaging lessons that incorporate technology.<br>• Monitor performance of teachers to ensure they are gaining new technology skills.<br>• Provide on-site desktop support to teachers, administrators and students—including assistance with the use of hardware, software, and cloud-based applications.<br>• Assist with setup, configuration, and installation of devices, equipment, software, printers and other peripherals.</p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Gender"> <b>Gender</b> </div> <div class="col is-9 p5" data-automation-id="data_Gender"> Male </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>