وظائف مطورين Git - ابو ظبي الإمارات

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><strong>About the Role:</strong><br><p>We are seeking a motivated Junior Software Developer to join our team in Kerala. In this role, you will contribute to the design, development, and maintenance of our software applications under the guidance of senior developers. You will collaborate with cross-functional teams to deliver high-quality solutions, enhance your technical skills, and support project delivery in a fast-paced environment.</p><br><strong>Responsibilities:</strong><br><ul><li>Write clean, efficient, and maintainable code according to specifications</li><li>Assist in the design and implementation of new features and modules</li><li>Debug, troubleshoot, and resolve software defects and issues</li><li>Participate in code reviews and contribute to team best practices</li><li>Collaborate with QA testers to ensure software quality and performance</li><li>Document code, processes, and updates for future reference</li></ul><br><strong>Required Qualifications:</strong><br><ul><li>Bachelor’s degree in Computer Science, Information Technology, or related field</li><li>0-2 years of hands-on experience in software development</li><li>Proficiency in one or more programming languages (e.g., Java, Python, C#)</li><li>Basic understanding of data structures, algorithms, and software design principles</li><li>Familiarity with relational databases and SQL</li><li>Strong problem-solving skills and attention to detail</li><li>Good verbal and written communication skills</li></ul><br><strong>Preferred Qualifications:</strong><br><ul><li>Experience with version control systems (e.g., Git)</li><li>Familiarity with web frameworks or libraries (e.g., React, Angular, Spring)</li><li>Exposure to Agile/Scrum methodologies</li><li>Internship or project experience in a professional software development environment</li><li>Knowledge of cloud platforms (AWS, Azure, or Google Cloud)</li><li>Certifications in relevant technologies or courses in advanced software topics</li></ul><br></div></section>

<strong>About the Role:</strong><br><p>As a Full Stack Software Engineer based in the United Arab Emirates, you will design, develop, and maintain scalable web applications across the entire technology stack. You will collaborate with cross-functional teams to deliver high-quality solutions that drive our digital offerings forward, ensuring performance, security, and reliability in a fast-paced, agile environment.</p><br><strong>Responsibilities:</strong><br><ul><li>Design, develop, and maintain front-end features using React.js</li><li>Build and optimize server-side applications and RESTful APIs with Node.js</li><li>Develop and manage relational databases using SQL</li><li>Ensure application performance, scalability, and security best practices</li><li>Collaborate with product managers, designers, and QA engineers in an Agile/Scrum process</li><li>Conduct code reviews, provide constructive feedback, and mentor junior developers</li><li>Troubleshoot, debug, and resolve production issues in a timely manner</li><li>Participate in architectural discussions and contribute to technical decision-making</li></ul><br><strong>Required Qualifications:</strong><br><ul><li>3–7 years of professional software development experience</li><li>Strong proficiency in JavaScript (ES6+)</li><li>Proven experience with React.js and component-based architectures</li><li>Experience building RESTful APIs with Node.js and Express</li><li>Solid understanding of relational databases and SQL querying</li><li>Familiarity with Git and collaborative version control workflows</li><li>Knowledge of web performance optimization and security principles</li><li>Excellent problem-solving skills and attention to detail</li><li>Fluent in English with strong verbal and written communication</li></ul><br><strong>Preferred Qualifications:</strong><br><ul><li>Experience with cloud platforms such as AWS, Azure, or Google Cloud</li><li>Familiarity with TypeScript and static typing</li><li>Hands-on experience with Docker and container orchestration (Kubernetes)</li><li>Exposure to CI/CD pipelines and DevOps practices</li><li>Previous work experience in the UAE or MENA region</li><li>Bachelor’s degree in Computer Science, Engineering, or related field</li><li>Relevant certifications (e.g., AWS Certified Developer, Microsoft Azure Developer)</li></ul><br>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><strong>About the Role:</strong><br><p>We are seeking a motivated Software Trainee to join our development team in Kochi. In this entry-level position, you will receive on-the-job training, collaborate on real-world projects, and hone your technical and problem-solving skills under the guidance of experienced engineers.</p><br><strong>Responsibilities:</strong><br><ul><li>Assist in the design, development, and testing of software applications using Java and Python</li><li>Collaborate with cross-functional teams to gather and analyze requirements</li><li>Participate in code reviews and contribute to continuous improvement initiatives</li><li>Debug and troubleshoot issues to ensure software quality and performance</li><li>Document development processes, code changes, and testing results</li><li>Learn and apply best practices in software engineering and agile methodologies</li></ul><br><strong>Required Qualifications:</strong><br><ul><li>Bachelor’s degree in Computer Science, Engineering, or a related field</li><li>0-2 years of experience or fresh graduates</li><li>Strong understanding of programming fundamentals (data structures, algorithms)</li><li>Proficiency in Java and Python programming languages</li><li>Excellent problem-solving and analytical skills</li><li>Effective verbal and written communication skills</li></ul><br><strong>Preferred Qualifications:</strong><br><ul><li>Internship or project experience in software development</li><li>Familiarity with version control systems (e.g., Git)</li><li>Basic knowledge of web frameworks (e.g., Spring, Django)</li><li>Exposure to agile/scrum methodologies</li><li>Certifications in Java or Python programming</li></ul><br></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a skilled and enthusiastic Gaming IT Support Technician to support and maintain the technology infrastructure of our gaming environment. This role involves troubleshooting hardware and software issues, maintaining high-performance gaming systems, and ensuring a seamless and immersive gaming experience for users. You will be an integral part of the IT team, working closely with the Client, and IT teams to support gaming hardware, networks, peripherals, and software. Knowlege of and working with drones would be a distinct advantage. <strong>Key Responsibilities:</strong> Knowlege of building and modifying PCS is essential to this role Install, configure, and maintain gaming PCs, consoles , VR systems, and related peripherals. Diagnose and troubleshoot hardware and software issues in gaming systems and related IT infrastructure. Ensure all systems are updated with the latest firmware, drivers, patches, and security updates. Monitor system performance and resolve network issues (latency, connectivity, etc.) affecting gameplay. Maintain gaming servers, including local LAN servers and cloud-based hosting environments. Perform routine maintenance, testing, and performance optimization of gaming equipment. Document technical procedures, maintenance logs, and asset inventories. </p><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Filipino nationality is preferred to leverage local market knowledge and cultural understanding.</li><li>Possesses a Bachelor's degree in Computer Science, Information Technology, or a related field.</li><li>Demonstrates proficiency in troubleshooting hardware and software issues on Windows and other gaming platforms.</li><li>Has a solid understanding of networking concepts, including TCP/IP, DNS, and firewalls.</li><li>Experience with server administration and maintenance for game servers is highly desirable.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The IT Support Officer will provide high-quality technical support across the organization by delivering reliable first-line IT assistance to employees. The role involves learning internal systems, shadowing the current IT team, and progressively becoming the primary contact for IT support requests.</p><p>The position works closely with the Senior Manager, Technology to support technology initiatives, system rollouts, and ensure dependable day-to-day desktop and infrastructure support.</p><p>This is an excellent opportunity for a proactive, customer-service-oriented professional who is eager to grow, learn, and contribute to a collaborative environment.</p><br><p><strong>Key Responsibilities</strong></p><p><strong>Technical Support</strong></p><ul><li><p>Provide first-line technical support to employees across all company entities (onsite and remote).</p></li><li><p>Act as the primary point of contact for IT support requests.</p></li><li><p>Troubleshoot and resolve issues related to:</p><ul><li><p>Hardware</p></li><li><p>Software</p></li><li><p>Network connectivity</p></li><li><p>System access</p></li></ul></li></ul><p><strong>Systems &amp; Infrastructure Support</strong></p><ul><li><p>Manage user accounts and permissions in Microsoft 365 and SharePoint.</p></li><li><p>Set up and configure:</p><ul><li><p>Laptops</p></li><li><p>Desktops</p></li><li><p>Mobile devices</p></li></ul></li><li><p>Support meeting room technologies and video conferencing systems.</p></li></ul><p><strong>IT Operations</strong></p><ul><li><p>Monitor and maintain IT asset inventory.</p></li><li><p>Maintain documentation of:</p><ul><li><p>IT support activities</p></li><li><p>Issue resolutions</p></li><li><p>Equipment records</p></li></ul></li><li><p>Conduct routine system and network checks.</p></li></ul><p><strong>Projects &amp; Technology Initiatives</strong></p><ul><li><p>Support rollout of new systems, software, and infrastructure projects.</p></li><li><p>Assist the Senior Manager, Technology with technology implementation.</p></li><li><p>Identify recurring issues and suggest improvements.</p></li></ul><p><strong>Onsite Support</strong></p><ul><li><p>Conduct periodic visits to other company locations to provide IT assistance.</p></li><li><p>Ensure minimal downtime and operational continuity.</p></li></ul><p><strong>Governance &amp; Compliance</strong></p><ul><li><p>Follow company IT governance, security, and data protection standards.</p></li><li><p>Ensure support requests are logged and documented according to service standards.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Diploma or Bachelor’s degree in Information Technology, Computer Science, or a related field.</p></li><li><p>Strong understanding of Windows environments, Microsoft 365, and common enterprise applications.</p></li><li><p>Excellent communication and problem-solving skills, with a focus on customer service.</p></li><li><p>Additional IT certifications such as CompTIA A+ or ITIL Foundation are an advantage.</p></li></ul><br><p><strong>Minimum Experience</strong></p><ul><li><p>3+ years of experience in an IT support or helpdesk role.</p></li><li><p>Strong technical proficiency with Windows, Microsoft 365, network troubleshooting, and enterprise applications.</p></li><li><p>Excellent communication, problem-solving, and interpersonal skills.</p></li><li><p>Customer-service mindset — approachable, patient, and solution-focused.</p></li><li><p>Willingness to travel between company sites as required.</p></li><li><p>Curiosity and enthusiasm for learning new systems, tools, and technologies</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ol><li><p>Identify and generate new business opportunities through cold calling, networking, referrals, and digital channels.</p></li><li><p>Promote and sell software solutions, including ERP systems, custom software development services, mobile applications, and SaaS products.</p></li><li><p>Conduct client meetings, presentations, product demonstrations, and requirement-gathering sessions.</p></li><li><p>Build and maintain strong relationships with prospective and existing clients.</p></li><li><p>Prepare proposals, quotations, and sales agreements.</p></li><li><p>Negotiate contracts and successfully close deals to achieve monthly and quarterly sales targets.</p></li><li><p>Maintain an accurate sales pipeline and update CRM records regularly.</p></li><li><p>Collaborate with technical and project teams to ensure successful solution delivery.</p></li><li><p>Attend industry events, exhibitions, and networking opportunities to generate leads.</p></li><li><p>Stay updated on market trends, competitor activities, and emerging technologies.</p></li></ol></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's Degree in Business, Marketing, IT, or a related field.</p></li><li><p>2–5 years of experience in Software Sales, ERP Sales, SaaS Sales, or IT Solution Sales.</p></li><li><p>Strong understanding of ERP systems, business software, and digital transformation solutions.</p></li><li><p>Excellent communication, presentation, and negotiation skills.</p></li><li><p>Proven track record of achieving or exceeding sales targets.</p></li><li><p>Ability to understand client business requirements and propose suitable solutions.</p></li><li><p>Experience with CRM tools and sales pipeline management.</p></li><li><p>Strong networking and relationship-building skills.</p></li><li><p>UAE driving license is an advantage.</p></li></ul><p><strong>Preferred Experience</strong></p><ul><li><p>Experience selling ERP solutions such as ERPNext, SAP, Oracle, Microsoft Dynamics, Odoo, or similar platforms.</p></li><li><p>Experience in B2B sales within the UAE or GCC market.</p></li><li><p>Familiarity with software development services, cloud solutions, and enterprise applications.</p></li></ul><p><strong>What We Offer</strong></p><ul><li><p>Competitive Salary + Uncapped Commission Structure</p></li><li><p>Career Growth Opportunities</p></li><li><p>Professional Development &amp; Training</p></li><li><p>Supportive and Collaborative Work Environment</p></li><li><p>Opportunity to work with leading clients across multiple industries</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a strategic and delivery-focused Senior Technology Manager to lead the development and execution of our technology roadmap and transformation strategy. This role is pivotal in establishing a new internal IT department, transitioning from outsourced services, and driving continuous improvement across technology operations. The ideal candidate will be a well-rounded leader with a strong grasp of both strategic planning, project management and technical delivery - capable of aligning technology budgets and initiatives with broader organizational goals in a purpose-driven and human-centric way.</p><br><p><strong>KEY RESPONSIBILITIES</strong></p><p>The Senior Technology Manager will lead the development of a strategic technology roadmap aligned with organizational goals, oversee the establishment of a new internal IT department, and manage the transition from outsourced services. They will drive transformation initiatives using Agile methodologies and design thinking, facilitate user-centric solution development through user story capture and iterative delivery, and coordinate cross-functional teams to execute complex projects. Post-transition, the role will focus on operational excellence, implementing performance metrics, and fostering a culture of continuous improvement and innovation.</p><br><p><strong>Operational Roles &amp; Responsibilities</strong></p><p>Strategy &amp; Roadmap Development</p><p>Develop and articulate a forward-looking, purpose-driven and human-centric technology strategy aligned with organizational goals.</p><p>Lead the creation of a multi-year roadmap covering infrastructure, applications, data, and service delivery.</p><p>Collaborate with executive leadership and external consultants to define future-state architecture and transformation priorities.</p><p>Develop and oversee the technology budget forecast, ensuring project budgets align with company governance standards.</p><p>Department Establishment &amp; Transition Management</p><p>Design and implement the structure, governance, and operating model for a new internal IT department.</p><p>Lead the transition of outsourced IT services to in-house operations, ensuring continuity and quality.</p><p>Define and embed processes for service management, performance monitoring, and compliance.</p><p>Transformation &amp; Delivery Oversight</p><p>Champion Agile methodologies across teams, ensuring iterative delivery and responsiveness to change.</p><p>Facilitate design thinking workshops to uncover user needs and co-create solutions.</p><p>Oversee the development and refinement of user stories, epics, and backlogs in collaboration with product owners and stakeholders.</p><p>Manage cross-functional delivery teams, ensuring alignment with business priorities and timelines.</p><p>Operational Excellence &amp; Continuous Improvement</p><p>Take ownership of IT operations post-transition, ensuring stability, scalability, and performance.</p><p>Establish KPIs and reporting mechanisms to monitor service delivery and operational health.</p><p>Drive a culture of continuous improvement, innovation, and proactive problem-solving.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum Qualifications</p><p>Bachelor’s degree in a Computer Science related field.</p><p>Demonstrable continued certifications in IT, Security and Project Management are an added advantage.</p><p>UAE National preferred.</p><p><strong>Minimum Experience</strong></p><ul><li><p>Proven experience (6+ years) in technology leadership roles, ideally within complex or transitioning environments.</p></li><li><p>Strong background in IT strategy, transformation, and operations.</p></li><li><p>Strong background in infrastructure, Cloud, Security and Applications implementation.</p></li><li><p>Demonstrated success in building and leading high-performing teams.</p></li><li><p>Experience managing vendor transitions and establishing internal capabilities.</p></li><li><p>Excellent communication, stakeholder management, and leadership skills.</p></li><li><p>Solid understanding of enterprise architecture, infrastructure, and modern IT service delivery models.</p></li><li><p>Solid experience in project budget management, and technology procurement activities.</p></li><li><p>Experience in preparing and reviewing tenders and bidder proposals.</p></li><li><p>Experience in developing and sharing project and operational progress reports with executive management.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for a skilled and reliable professional to join our team as an IT Technician. If you thrive in a dynamic environment, possess strong technical abilities, and have a passion for delivering excellent user support, we would love to hear from you.&nbsp;</p><br><p><strong>Key Responsibilities – IT Technician Support and Maintenance</strong></p><ul><li><p>Install, configure, and maintain computer hardware, software, networks, and related IT equipment across the organisation.</p></li><li><p>Provide proactive first and second-line technical support for all users, diagnosing and resolving IT issues promptly in line with service standards.</p></li><li><p>Monitor and maintain accurate records of IT assets, hardware inventory, and software licences using established asset management systems.</p></li><li><p>Troubleshoot problems with desktops, laptops, printers, and network devices, escalating issues when necessary in accordance with company guidelines.</p></li><li><p>Collaborate with IT colleagues to implement regular system updates, security patches, and antivirus processes to safeguard network integrity and data security.</p></li><li><p>Assist with the onboarding and offboarding of users by setting up accounts, deploying devices, and managing user permissions within company systems.</p></li><li><p>Support meeting rooms, AV systems, and remote conferencing tools to facilitate seamless business communications and operations.</p></li><li><p>Contribute to IT projects, including systems migrations, infrastructure upgrades, and digital transformation initiatives as directed by IT management.</p></li><li><p>Promote a positive IT service culture, maintaining professionalism and empathy in all user interactions, and providing clear instructions when needed.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Proven experience in a hands-on IT Technician, IT Support, or Helpdesk role, preferably in a hospitality, office, or multi-department environment.</p></li><li><p>Excellent knowledge of Windows and Mac operating systems, MS Office Suite, and standard business applications.</p></li><li><p>Basic networking skills, including familiarity with TCP/IP, Wi-Fi configuration, and troubleshooting network connectivity issues.</p></li><li><p>Strong organisational skills with meticulous attention to detail and the ability to prioritise and resolve tasks efficiently.</p></li><li><p>Effective communication and interpersonal skills to support colleagues at all technical levels, both in-person and remotely.</p></li><li><p>Commitment to confidentiality, data protection, and compliance with all relevant IT security policies.</p></li><li><p>Ability to adapt to new technologies and willingness to learn as the IT environment evolves.</p></li></ul><p><strong>Desirable Qualifications &amp; Additional Experience – IT Certifications and Continuous Learning</strong></p><ul><li><p>Formal IT qualifications such as CompTIA A+, Microsoft Certified Professional, or equivalent (preferred).</p></li><li><p>Experience supporting hospitality-specific or property management systems.</p></li><li><p>Familiarity with cloud-based platforms (e.g., Office 365, Google Workspace) and remote management tools.</p></li><li><p>Awareness of current technology trends, cybersecurity threats, and best practices in IT service delivery.</p></li></ul><p><strong>Join Our Team – Professional Development and Supportive Culture</strong></p><ul><li><p>Be part of a supportive and collaborative team that values professional growth and ongoing training.</p></li><li><p>Opportunity to make a positive impact by ensuring business continuity and operational efficiency through robust IT support.</p></li><li><p>Inclusive and welcoming workplace where all individuals are respected and valued for their unique contributions.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div><h3><span ><strong>Job Purpose</strong></span></h3><div>The<strong> IT Support Specialist </strong>is responsible for providing first- and second-level technical support to ensure the stability, security, and efficiency of the company’s IT systems and network infrastructure. This role involves troubleshooting hardware, software, and networking issues, maintaining system performance, and ensuring smooth day-to-day IT operations. The IT Support Specialist plays a key part in maintaining business continuity through timely issue resolution, proactive system monitoring, and user support.</div></div><div>&nbsp;</div><div><strong>Responsibilities:</strong></div><ul><li>Offer first- and second-level technical support for hardware, software, and networking issues. Troubleshoot problems reported by users through various communication channels (email, phone, ticketing system, etc.) and escalate complex issues when needed.</li><li>Monitor and manage network infrastructure, including routers, switches, firewalls, and wireless access points. Identify and resolve network performance issues, ensuring minimal downtime.</li><li>Assist with the setup, configuration, and maintenance of computers, printers, servers, and other IT equipment. Replace or repair defective components as needed.</li><li>Install, update, and configure software applications. Resolve software compatibility issues and ensure proper software licensing.</li><li>Assist with network-related tasks, including connectivity issues, IP configuration, and network hardware maintenance.</li><li>Manage Active Directory objects, such as user accounts, groups, and organizational units.</li><li>Assist in setting up, configuring, and maintaining IT infrastructure, including servers, storage devices, and virtualization platforms. Replace or repair faulty hardware components when needed.</li><li>Keep in touch with the ISP supplier in case of internet connection dysfunctions.</li><li>Respond in due time to incidents and ensure there are no violations regarding SLA.</li><li>Install, update, and configure software applications on Windows and Linux platforms.</li><li>Administer Windows and Linux-based systems, including user account management, permissions, file systems, and security configurations. Maintain optimal system performance through regular updates and patches.</li><li>Document solutions to common problems and maintain a knowledge base for internal use. Share knowledge and best practices with team members to foster a collaborative environment.</li><li>Stay updated with the latest industry trends, technologies, and certifications. Actively pursue relevant training and certifications to enhance skills and contribute to the team's success.</li></ul><div><strong>Requirements:</strong></div><ul><li>Minimum of 3 years of experience in IT support, with a focus on networking, Windows systems, and Linux administration.</li><li>Strong understanding of network concepts, including TCP/IP, DHCP, DNS, VPN, routers, switches, and firewalls. Experience with network monitoring tools and network troubleshooting.</li><li>Proficiency in Windows Server environments, including Active Directory, Group Policy, and PowerShell scripting. Experience with MCSA-level tasks such as server setup, maintenance, and security.</li><li>Hands-on experience with Linux systems (e.g., Ubuntu, CentOS, Red Hat), including user management, system updates, shell scripting, and basic system configuration.</li><li>Familiarity with virtualization technologies such as VMware or Hyper-V. Understanding of virtual machines, snapshots, and resource management.</li><li>Good verbal and written communication skills. Ability to explain technical concepts to non-technical users in a clear and understandable manner.</li><li>A customer-centric approach with a positive attitude. Ability to interact professionally with users at all levels and provide effective support.</li><li>Ability to work effectively as part of a team, collaborating with other IT specialists and cross-functional teams. Willingness to share knowledge and contribute to team success.</li><li>Ability to document processes, solutions, and user guides in a clear and organized manner. Experience with helpdesk or ticketing systems is a plus.</li><li>Availability to work shifts (including nights, weekends, legal holidays).</li></ul><div>&nbsp;</div><div><em>Join us to play a vital role in our mission to deliver excellence in the iGaming industry. Be part of our dynamic team and contribute to the success of ARRISE!</em></div><div>&nbsp;</div><div><div><strong>About Us</strong>:</div><div>&nbsp;</div><div><strong>ARRISE </strong>is a leading supplier of player-favorite content to the iGaming industry. We are a software development and services company delivering end-to-end digital solutions. Headquartered in Gibraltar with offices around the world, including Malta, Romania, India, Canada, and Bulgaria, we are a global team of over 4,000 talented individuals with decades of experience across multiple industries and professions. Together, we form a cross-functional powerhouse driven to deliver. This role is with the ARRISE.</div><div>&nbsp;</div><div>#LI-ME1 #LI-ONSITE</div></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><div><h3><span ><strong>Job Purpose</strong></span></h3><div>The<strong> IT Support Specialist </strong>is responsible for providing first- and second-level technical support to ensure the stability, security, and efficiency of the company’s IT systems and network infrastructure. This role involves troubleshooting hardware, software, and networking issues, maintaining system performance, and ensuring smooth day-to-day IT operations. The IT Support Specialist plays a key part in maintaining business continuity through timely issue resolution, proactive system monitoring, and user support.</div></div><div>&nbsp;</div><div><strong>Responsibilities:</strong></div><ul><li>Offer first- and second-level technical support for hardware, software, and networking issues. Troubleshoot problems reported by users through various communication channels (email, phone, ticketing system, etc.) and escalate complex issues when needed.</li><li>Monitor and manage network infrastructure, including routers, switches, firewalls, and wireless access points. Identify and resolve network performance issues, ensuring minimal downtime.</li><li>Assist with the setup, configuration, and maintenance of computers, printers, servers, and other IT equipment. Replace or repair defective components as needed.</li><li>Install, update, and configure software applications. Resolve software compatibility issues and ensure proper software licensing.</li><li>Assist with network-related tasks, including connectivity issues, IP configuration, and network hardware maintenance.</li><li>Manage Active Directory objects, such as user accounts, groups, and organizational units.</li><li>Assist in setting up, configuring, and maintaining IT infrastructure, including servers, storage devices, and virtualization platforms. Replace or repair faulty hardware components when needed.</li><li>Keep in touch with the ISP supplier in case of internet connection dysfunctions.</li><li>Respond in due time to incidents and ensure there are no violations regarding SLA.</li><li>Install, update, and configure software applications on Windows and Linux platforms.</li><li>Administer Windows and Linux-based systems, including user account management, permissions, file systems, and security configurations. Maintain optimal system performance through regular updates and patches.</li><li>Document solutions to common problems and maintain a knowledge base for internal use. Share knowledge and best practices with team members to foster a collaborative environment.</li><li>Stay updated with the latest industry trends, technologies, and certifications. Actively pursue relevant training and certifications to enhance skills and contribute to the team's success.</li></ul><div><strong>Requirements:</strong></div><ul><li>Minimum of 3 years of experience in IT support, with a focus on networking, Windows systems, and Linux administration.</li><li>Strong understanding of network concepts, including TCP/IP, DHCP, DNS, VPN, routers, switches, and firewalls. Experience with network monitoring tools and network troubleshooting.</li><li>Proficiency in Windows Server environments, including Active Directory, Group Policy, and PowerShell scripting. Experience with MCSA-level tasks such as server setup, maintenance, and security.</li><li>Hands-on experience with Linux systems (e.g., Ubuntu, CentOS, Red Hat), including user management, system updates, shell scripting, and basic system configuration.</li><li>Familiarity with virtualization technologies such as VMware or Hyper-V. Understanding of virtual machines, snapshots, and resource management.</li><li>Good verbal and written communication skills. Ability to explain technical concepts to non-technical users in a clear and understandable manner.</li><li>A customer-centric approach with a positive attitude. Ability to interact professionally with users at all levels and provide effective support.</li><li>Ability to work effectively as part of a team, collaborating with other IT specialists and cross-functional teams. Willingness to share knowledge and contribute to team success.</li><li>Ability to document processes, solutions, and user guides in a clear and organized manner. Experience with helpdesk or ticketing systems is a plus.</li><li>Availability to work shifts (including nights, weekends, legal holidays).</li></ul><div>&nbsp;</div><div><em>Join us to play a vital role in our mission to deliver excellence in the iGaming industry. Be part of our dynamic team and contribute to the success of ARRISE!</em></div><div>&nbsp;</div><div><div><strong>About Us</strong>:</div><div>&nbsp;</div><div><strong>ARRISE </strong>is a leading supplier of player-favorite content to the iGaming industry. We are a software development and services company delivering end-to-end digital solutions. Headquartered in Gibraltar with offices around the world, including Malta, Romania, India, Canada, and Bulgaria, we are a global team of over 4,000 talented individuals with decades of experience across multiple industries and professions. Together, we form a cross-functional powerhouse driven to deliver. This role is with the ARRISE.</div><div>&nbsp;</div><div>#LI-ME1 #LI-ONSITE</div></div><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a proactive and customer-focused IT Support Engineer to provide Level 1 and Level 2 technical support across our organization. This mobile role involves supporting end users at our head office, branch locations, and on-site at various properties and project locations. You will play a key role in ensuring the availability and reliability of our IT systems, acting as a bridge between users and senior IT team members.</p><br><p><strong>Key Responsibilities&nbsp;</strong></p><ul><li><p>Provide Level 1 and Level 2 support for end users across head office, branch locations, and remote properties.</p></li><li><p>Serve as the first line of response for all hardware, software, and network-related issues, escalating to the Systems Engineer or IT Support Manager as needed.</p></li><li><p>Visit properties and job sites to deliver hands-on support, perform troubleshooting, and carry out installations.</p></li><li><p>Respond to and resolve incidents and service requests in a timely, professional, and customer-focused manner, ensuring satisfaction.</p></li><li><p>Maintain accurate records of support activities via the Helpdesk system, and ensure ticket SLAs are consistently met.</p></li><li><p>Support the installation and configuration of desktop PCs, laptops, printers, VoIP phones, and other IT equipment.</p></li><li><p>Perform routine checks on equipment and systems and assist in carrying out scheduled preventive maintenance.</p></li><li><p>Assist the Systems Engineer in IT inventory tracking, asset tagging, and procurement coordination.</p></li><li><p>Coordinate with third-party vendors for support and repairs under warranty or service contracts.</p></li><li><p>Provide basic training and guidance to end users on commonly used software, tools, and IT policies.</p></li><li><p>Perform other duties as assigned by the direct Manager.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Diploma or Bachelor's degree in Computer Science, Information Technology, or related field.</p></li><li><p>2–4 years of experience in IT support or a helpdesk role.</p></li><li><p>Experience with Windows OS, Microsoft 365, basic networking, and office software.</p></li><li><p>Hands-on troubleshooting skills in hardware, connectivity, and software issues.</p></li><li><p>Preferred certifications: CompTIA A+, Microsoft MCP, or ITIL Foundation.</p></li><li><p>Exposure to Active Directory, endpoint security, and remote support tools.</p></li><li><p>Experience in LC, AV, security, and home automation systems is a plus.</p></li><li><p>CTS (InfoComm) certification is a strong advantage.</p></li></ul><p><strong>Skills &amp; Competencies</strong></p><ul><li><p>Basic networking knowledge (TCP/IP, DNS, DHCP, Wi-Fi troubleshooting).</p></li><li><p>Strong communication and interpersonal skills.</p></li><li><p>High attention to detail with a focus on customer service.</p></li><li><p>Ability to work independently and prioritize tasks effectively.</p></li></ul><p>Willingness to travel to project and property sites as needed.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Provide primary and secondary level of support (L1 and L2) for all hardware<br>and software inquiries.<br>&nbsp;</p></li><li><p>Troubleshoot laptops (Windows &amp; macOS), workstations, and mobile<br>devices.<br>&nbsp;</p></li><li><p>Provide end-user assistance for the Learning Management System (LMS) and<br>Student Information System (SIS), including course access, user enrollment<br>issues, and portal navigation.<br>&nbsp;</p></li><li><p>Manage the full lifecycle of campus devices, including imaging, software<br>deployment, patch management, and security updates.<br>&nbsp;</p></li><li><p>Support enterprise productivity suites and specialized engineering software<br>for research and teaching.<br>&nbsp;</p></li><li><p>Maintain and troubleshoot on-site audio-visual equipment.<br>&nbsp;</p></li><li><p>Support basic network connectivity tasks, including Wi-Fi troubleshooting,<br>VPN configuration, and Active Directory user management.<br>&nbsp;</p></li><li><p>Create user guides, runbooks, and KB articles.<br>&nbsp;</p></li><li><p>Track and manage all requests in the ticketing system through to resolution,<br>ensuring clear communication to stakeholders.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>High school diploma or equivalent; Associate's or Bachelor's degree in Information Technology or a related field is a plus.</p></li><li><p>2-4 years of experience in a technical support or helpdesk environment.</p></li><li><p>CompTIA A+, Network+, or similar foundational IT certifications are highly desirable.</p></li><li><p>Familiarity with Windows and macOS operating systems and common productivity software (e.g., Microsoft Office Suite).</p></li></ul><p></p></section>

<p>The Information Security Specialist is responsible for safeguarding the organization’s systems, data, and technology infrastructure by implementing and maintaining effective security controls and monitoring activities. This role supports the organization’s security and compliance objectives by identifying risks, responding to security incidents, and ensuring alignment with regulatory and industry standards.</p><p>• Monitor and respond to security incidents and alerts, supporting investigation, escalation, and resolution. • Maintain and implement security controls to protect systems, applications, and data against internal and external threats. • Perform security monitoring using SIEM and other security tools, analysing logs and events to identify potential threats and recommend remediation. • Support vulnerability management activities, including identifying, prioritising, and tracking remediation of security weaknesses. • Conduct security risk assessments and support internal and external security audits. • Ensure compliance with security standards and regulatory requirements, including PCI-DSS. • Implement and maintain Web Application Firewalls (WAF), DDoS protection, firewall technologies, and cloud-native security controls (e.g. Cloudflare, Akamai, Azure/AWS security services where applicable). • Support application security throughout the software development lifecycle, including static application security testing (SAST) using tools such as Veracode, Checkmarx, Trivy or similar. • Assist with container and cloud workload security, including Docker, Kubernetes and container image scanning. • Perform or support penetration testing, vulnerability assessments and security validation activities using industry-standard tools (e.g. Kali Linux, Burp Suite, OWASP methodologies). • Develop and maintain automation scripts using Python, PowerShell or Bash to improve security operations and monitoring. • Collaborate closely with Engineering, Infrastructure, DevOps and Compliance teams to embed security into development and operational processes. • Maintain security documentation, operational procedures and technical standards to support audit readiness and operational consistency.</p>

<p>The Information Security Specialist is responsible for safeguarding the organization’s systems, data, and technology infrastructure by implementing and maintaining effective security controls and monitoring activities. This role supports the organization’s security and compliance objectives by identifying risks, responding to security incidents, and ensuring alignment with regulatory and industry standards.</p><p>• Monitor and respond to security incidents and alerts, supporting investigation, escalation, and resolution. • Maintain and implement security controls to protect systems, applications, and data against internal and external threats. • Perform security monitoring using SIEM and other security tools, analysing logs and events to identify potential threats and recommend remediation. • Support vulnerability management activities, including identifying, prioritising, and tracking remediation of security weaknesses. • Conduct security risk assessments and support internal and external security audits. • Ensure compliance with security standards and regulatory requirements, including PCI-DSS. • Implement and maintain Web Application Firewalls (WAF), DDoS protection, firewall technologies, and cloud-native security controls (e.g. Cloudflare, Akamai, Azure/AWS security services where applicable). • Support application security throughout the software development lifecycle, including static application security testing (SAST) using tools such as Veracode, Checkmarx, Trivy or similar. • Assist with container and cloud workload security, including Docker, Kubernetes and container image scanning. • Perform or support penetration testing, vulnerability assessments and security validation activities using industry-standard tools (e.g. Kali Linux, Burp Suite, OWASP methodologies). • Develop and maintain automation scripts using Python, PowerShell or Bash to improve security operations and monitoring. • Collaborate closely with Engineering, Infrastructure, DevOps and Compliance teams to embed security into development and operational processes. • Maintain security documentation, operational procedures and technical standards to support audit readiness and operational consistency.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Lead cross-functional teams to deliver complex IT projects on time and within budget, ensuring alignment with organizational goals.</li><li>Develop comprehensive project plans that outline scope, budget, resources, and timelines, while proactively managing risks and issues.</li><li>Act as the main point of contact for stakeholders, effectively communicating project progress, changes, and expectations throughout the project lifecycle.</li><li>Utilize Agile methodologies to foster collaboration, adaptability, and continuous improvement within the project team.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Qualifications</p><p>Essential:</p><ul><li><p>ITIL v4</p></li><li><p>PMP/Prince 2/Six Sigma</p></li><li><p>BS in Computer Science</p></li></ul><p>Desirable:</p><ul><li><p>Masters in Information Systems</p></li><li><p>Yellow Six Sigma</p></li></ul><p>Years of Experience</p><p>Essential:</p><ul><li><p>5 to 10 years of progressively responsible IT experience, with sensitivity and commitment to business problem solving</p></li><li><p>Five years of successfully managing complex and risky projects</p></li><li><p>Five or more years of BU or BU-facing experience, with sensitivity and commitment to business problem solving</p></li><li><p>Experience in leading diverse teams</p></li><li><p>Experience and ability in using “soft skills” or “people skills”</p></li></ul><p>Skills</p><p>Essential:</p><ul><li><p>Distinctive blend of business, IT, financial and communication skills. This blend is vital because this is a highly visible position with substantial impact.</p></li><li><p>Ability to adapt to new circumstances in a changing business environment.</p></li><li><p>Good understanding of current and emerging technologies, and of how other enterprises are using them to drive digital business.</p></li><li><p>Ability to support a tactical resource plan by mapping future demand to forecast project completions in the project portfolio.</p></li></ul><p>Desirable:</p><ul><li><p>Management of Personnel Resources</p></li><li><p>Reading Comprehension</p></li><li><p>Knowledge of project management methodology and experience or familiarity with major, defined program management approaches (for example, that of the Project Management Institute or PRINCE2 and agile approaches).</p></li><li><p>Significant knowledge of project planning/scheduling tools (for example, Microsoft Project and Open Workbench), with a solid track record of practical application.</p></li><li><p>Exceptional verbal and written communication skills; expertise in setting and managing customer expectations.</p></li><li><p>Effective influencing and negotiating skills in an environment in which this role may not directly control resources.</p></li><li><p>Strong knowledge and understanding of business needs, with the ability to establish and maintain a high level of customer trust and confidence.</p></li></ul></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Senior Software Engineer</strong></p><p><strong>Overview</strong></p><p>We are seeking a highly skilled Software Engineer with strong backend and full-stack capabilities to join our growing team in Jordan. The ideal candidate brings deep technical expertise, a passion for building scalable systems, and the ability to work within modern cloud‑native environments. This role involves designing, developing, and optimising distributed applications that support mission-critical operations.</p><br><p><strong>Key Responsibilities</strong></p><ul><li><p>Design, develop, and maintain high-quality software solutions using .NET (C#), JavaScript, or TypeScript.</p></li><li><p>Build and enhance microservices-based architectures and distributed systems.</p></li><li><p>Implement and optimise data storage solutions using PostgreSQL, Elasticsearch, and message‑queue technologies.</p></li><li><p>Develop and maintain RESTful APIs and event-driven components.</p></li><li><p>Collaborate with cross-functional teams to deliver secure, scalable, and high-performance applications.</p></li><li><p>Deploy, monitor, and troubleshoot applications in containerised environments using Kubernetes and Docker.</p></li><li><p>Contribute to CI/CD pipelines and ensure smooth, automated delivery processes.</p></li><li><p>Apply strong analytical and problem-solving skills to improve system performance and reliability.</p></li></ul><br><p><strong>Required Qualifications</strong></p><ul><li><p>5+ years of professional software development experience.</p></li><li><p>Strong proficiency in .NET (C#) and hands-on experience with the .NET ecosystem.</p></li><li><p>Solid experience with JavaScript or TypeScript.</p></li><li><p>Proven experience working with microservices and distributed system architectures.</p></li><li><p>Practical knowledge of PostgreSQL, Elasticsearch, and message‑queue technologies (e.g., RabbitMQ, Kafka).</p></li><li><p>Familiarity with Kubernetes, Docker, and modern CI/CD practices.</p></li><li><p>Strong understanding of RESTful API design and event-driven patterns.</p></li><li><p>A performance-driven mindset with attention to detail and optimisation.</p></li></ul><br><br><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Education</strong></p><ul><li><p>Bachelor’s degree in computer science, Software Engineering, Computer Engineering, or a related technical field.</p></li><li><p>Master’s degree is a plus but not required.</p></li></ul><br><p><strong>Nice to Have</strong></p><ul><li><p>Experience with React.js or similar modern frontend frameworks.</p></li><li><p>Exposure to biometric devices such as fingerprint scanners, iris scanners, facial recognition systems, or signature‑capture devices.</p></li><li><p>Background in government, security, defence, or border‑control systems.</p></li><li><p>Knowledge of biometric standards such as ISO 19794, NIST, or related frameworks.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Install, configure, and maintain servers, networks, operating systems, and data storage systems supporting CCAO operations</p></li><li><p>Manage user accounts, access rights, and Active Directory/identity management in line with government data governance and security policies</p></li><li><p>Monitor system performance, availability, and capacity; proactively resolve issues to minimize downtime for citizen-facing and internal services</p></li><li><p>Implement and maintain cybersecurity controls (firewalls, endpoint protection, backups, patch management) in compliance with UAE government IT security standards (e.g., NESA/Signature/TDRA-aligned frameworks where applicable)</p></li><li><p>Administer email, collaboration platforms, and internal applications used for case management, correspondence, and coordination with federal/local entities</p></li><li><p>Manage backup, disaster recovery, and business continuity procedures for critical systems and citizen data</p></li><li><p>Provide technical support (Tier 2/3) to staff, troubleshoot hardware/software/network issues, and manage IT helpdesk escalations</p></li><li><p>Maintain documentation of IT assets, configurations, policies, and procedures</p></li><li><p>Coordinate with external vendors, telecom providers, and government IT bodies (e.g., TDRA, Abu Dhabi Digital Authority) on infrastructure, licensing, and integration projects</p></li><li><p>Support digital transformation initiatives, including e-services and system integrations tied to CCAO's citizen and community programs</p></li><li><p>Ensure compliance with UAE data protection and government information security regulations</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p><strong>Required Qualifications</strong></p><ul><li><p>Bachelor's degree in Information Technology, Computer Science, or related field</p></li><li><p>3–6 years' experience as a System Administrator, preferably in a government or public sector entity</p></li><li><p>Strong knowledge of Windows Server/Linux administration, virtualization (VMware/Hyper-V), networking (TCP/IP, VPN, firewalls), and Active Directory</p></li><li><p>Experience with backup/DR solutions, cloud platforms (Azure/AWS/G42 Cloud), and cybersecurity best practices</p></li><li><p>Familiarity with UAE government IT compliance frameworks (e.g., Abu Dhabi Digital Authority policies, NESA standards) is a strong advantage</p></li><li><p>Certifications such as MCSA/MCSE, CompTIA Server+/Security+, CCNA, or ITIL are preferred</p></li><li><p>Fluent in Arabic and English (Arabic often required/preferred for UAE federal entities)</p></li><li><p>UAE national or resident with relevant work eligibility (many UAE Presidential Court–affiliated entities prioritize Emiratization)</p></li></ul><p><strong>Key Competencies</strong></p><ul><li><p>Strong problem-solving and troubleshooting skills</p></li><li><p>High attention to security, confidentiality, and data sensitivity (government/citizen data)</p></li><li><p>Ability to work under government protocols and coordinate across federal/local authorities</p></li><li><p>Good communication and documentation skills</p></li><li><p>Ability to work independently and manage multiple priorities</p></li></ul><p><br></p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Install, configure, and maintain servers, networks, operating systems, and data storage systems supporting CCAO operations</p></li><li><p>Manage user accounts, access rights, and Active Directory/identity management in line with government data governance and security policies</p></li><li><p>Monitor system performance, availability, and capacity; proactively resolve issues to minimize downtime for citizen-facing and internal services</p></li><li><p>Implement and maintain cybersecurity controls (firewalls, endpoint protection, backups, patch management) in compliance with UAE government IT security standards (e.g., NESA/Signature/TDRA-aligned frameworks where applicable)</p></li><li><p>Administer email, collaboration platforms, and internal applications used for case management, correspondence, and coordination with federal/local entities</p></li><li><p>Manage backup, disaster recovery, and business continuity procedures for critical systems and citizen data</p></li><li><p>Provide technical support (Tier 2/3) to staff, troubleshoot hardware/software/network issues, and manage IT helpdesk escalations</p></li><li><p>Maintain documentation of IT assets, configurations, policies, and procedures</p></li><li><p>Coordinate with external vendors, telecom providers, and government IT bodies (e.g., TDRA, Abu Dhabi Digital Authority) on infrastructure, licensing, and integration projects</p></li><li><p>Support digital transformation initiatives, including e-services and system integrations tied to CCAO's citizen and community programs</p></li><li><p>Ensure compliance with UAE data protection and government information security regulations</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p><strong>Required Qualifications</strong></p><ul><li><p>Bachelor's degree in Information Technology, Computer Science, or related field</p></li><li><p>3–6 years' experience as a System Administrator, preferably in a government or public sector entity</p></li><li><p>Strong knowledge of Windows Server/Linux administration, virtualization (VMware/Hyper-V), networking (TCP/IP, VPN, firewalls), and Active Directory</p></li><li><p>Experience with backup/DR solutions, cloud platforms (Azure/AWS/G42 Cloud), and cybersecurity best practices</p></li><li><p>Familiarity with UAE government IT compliance frameworks (e.g., Abu Dhabi Digital Authority policies, NESA standards) is a strong advantage</p></li><li><p>Certifications such as MCSA/MCSE, CompTIA Server+/Security+, CCNA, or ITIL are preferred</p></li><li><p>Fluent in Arabic and English (Arabic often required/preferred for UAE federal entities)</p></li><li><p>UAE national or resident with relevant work eligibility (many UAE Presidential Court–affiliated entities prioritize Emiratization)</p></li></ul><p><strong>Key Competencies</strong></p><ul><li><p>Strong problem-solving and troubleshooting skills</p></li><li><p>High attention to security, confidentiality, and data sensitivity (government/citizen data)</p></li><li><p>Ability to work under government protocols and coordinate across federal/local authorities</p></li><li><p>Good communication and documentation skills</p></li><li><p>Ability to work independently and manage multiple priorities</p></li></ul><p><br></p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Hiring: IT Freelance (Project-Based)</p><p>We are looking for an experienced IT Freelancer to support the setup and optimization of our IT infrastructure.</p><p>Scope of Work:</p><ul><li><p>Set up Microsoft 365 for Masaha, including 5 primary email accounts (2 with email aliases)</p></li><li><p>Coordinate with the development team to migrate website hosting to Microsoft Azure UAE servers</p></li><li><p>Set up a secure password vault for all company accounts and credentials</p></li><li><p>Connect all website forms and workflows to the appropriate email inboxes</p></li><li><p>Configure cloud storage and file management using Microsoft OneDrive</p></li><li><p>Review and optimize software subscriptions, ensuring cost efficiency and VAT compliance</p><br><br></li></ul><p>� Location: Abu Dhabi</p><p>� Salary: (TBC)</p><br><p>If you're interested, please send your CV and a brief summary of your relevant experience.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Requirements:</p><ul><li><p>Proven experience with Microsoft 365 administration</p></li><li><p>Experience with Microsoft Azure hosting and migrations</p></li><li><p>Knowledge of Microsoft OneDrive and cloud storage solutions</p></li><li><p>Strong understanding of IT security and password management</p></li><li><p>Ability to work independently and coordinate with third-party developers</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Job Purpose</p><p>Manage enterprise software licenses and software contracts to ensure compliance, cost control, and effective contract governance.</p><p>Software Licensing Management</p><ul><li><p>Manage license inventories, entitlements, and usage.</p></li><li><p>Ensure license compliance and support audits.</p></li><li><p>Identify optimization opportunities.</p></li><li><p>Support renewals, true-ups, and changes.</p></li></ul><p>Software Contract Management</p><ul><li><p>Support end-to-end contract lifecycle management.</p></li><li><p>Review licensing, audit, renewal, and termination clauses.</p></li><li><p>Maintain contract documentation and track key milestones.</p></li></ul><p>Reporting &amp; Tools</p><ul><li><p>Excel: license tracking and compliance reporting.</p></li><li><p>Power BI: dashboards and reporting.</p></li><li><p>SAP Ariba: contract records and approvals.</p></li><li><p>PowerPoint: management presentations.</p></li></ul><p>Governance &amp; Stakeholder Coordination</p><ul><li><p>Work within IT governance and audit frameworks.</p></li><li><p>Coordinate with IT, Legal, Finance, and Audit teams.</p></li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>~5 years of relevant experience in software licensing and software contract management within enterprise environments. </p><p>Required Skills</p><ul><li><p>Software licensing &amp; contract management expertise.</p></li><li><p>Advanced Excel, working Power BI &amp; SAP Ariba knowledge.</p></li><li><p>Strong analytical and communication skills.</p></li></ul></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Research, identify, and vet global and local suppliers to source specialized equipment and services that meet high academic and technical standards.</p><ul><li><p>Conduct systematic technical benchmarking of products and services.</p></li><li><p>Identify the requirements, scope, and create Purchase Requisitions (PR), Request for Proposals (RFP), and Request for Quotations (RFQ).</p></li><li><p>Act as a central point of coordination between Procurement and concerned departments (IT, Academics, Research)</p></li><li><p>Operate and maintain procurement data within the institute Procurement and Enterprise Resource Planning (ERP) system</p></li><li><p>Manage the end-to-end lifecycle of procurement documentation, ensuring clear communication to stakeholders.</p></li><li><p>Ensure all procurement activities adhere to institutional policies</p></li></ul><p>and maintain an audit trail of the transactions for review.</p><ul><li><p>Track order status and coordinate with vendors to ensure timely access and delivery.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Possesses a Bachelor's degree in Business Administration, Supply Chain Management, or a related field.</p></li><li><p>Ideally holds 2-4 years of experience in IT procurement or a related role within the IT industry.</p></li><li><p>Demonstrates strong understanding of IT hardware, software, and services procurement processes.</p></li><li><p>Exhibits proficiency in contract negotiation, vendor management, and purchase order processing.</p></li><li><p>Displays excellent communication, interpersonal, and negotiation skills to build strong relationships with vendors and stakeholders.</p></li></ul><p></p></section>