وظائف مدير العمليات - دبي الإمارات
٨٦١٥ وظائف شاغرة
<p><strong>نظرة عامة عن الوظيفة</strong></p><p>انضم إلى فريق شركة متخصصة في عناية السيارات كمدير شركة عناية بالسيارات، مسؤول عن الإشراف التنفيذي اليومي وإدارة العمليات لضمان تقديم خدمات تفصيل عالية الجودة وبناء علاقة متينة مع العملاء وتطوير أعمال الشركة في دبي، الإمارات. </p><p>ستعمل ضمن بيئة احترافية تدعم الابتكار والكفاءة وتلتزم بمعايير السلامة والجودة في قطاع العناية المركزة للسيارات.</p><p> </p><p><strong>المسؤوليات والواجبات الرئيسية</strong></p><ul><li>إدارة العمليات اليومية للمنشأة من جدولة موظفين، إشراف على فنيي التفصيل، وتنظيم تدفقات العمل لضمان أعلى مستوى من الكفاءة والإنتاجية.</li><li>وضع وتطوير استراتيجيات خدمة العملاء لضمان رضا العملاء وتحقيق معدل احتفاظ عالي، بما في ذلك متابعة شكاوى العملاء واقتراحات التحسين.</li><li>إدارة الميزانيات والتكاليف التشغيلية، وتحليل الأداء المالي وتقديم تقارير دورية للإدارة العليا.</li><li>التنسيق مع فرق المبيعات والتسويق لتنفيذ حملات ترويجية وخدمات جديدة وزيادة الحصة السوقية.</li><li>ضمان الالتزام بجودة الخدمات والمعايير البيئية والسلامة المهنية وتطبيق إجراءات الصحة والسلامة في مكان العمل.</li><li>تطوير وتدريب الفريق على الأساليب والتقنيات الحديثة في العناية بالسيارات وتقديم خدمات مميزة.</li><li>إدارة قنوات التواصل مع الموردين وتفاوض بشأن العقود واحتياجات قطع الغيار والمواد.</li></ul><p> </p><p><strong>المؤهلات والمتطلبات</strong></p><ul><li>المؤهل التعليمي: الثانوية العامة أو ما يعادلها؛ يفضل وجود شهادة مهنية في إدارة الأعمال أو قطاع العناية بالسيارات.</li><li>سنوات الخبرة: من 1 إلى 10 سنوات في إدارة عمليات مشابهة أو قطاع الخدمات، ويفضل في الإمارات.</li><li>إلمام أساسي بإجراءات السلامة والصحة المهنية ومعايير الجودة في معالجة السيارات.</li><li>إجادة التعامل مع أدوات وبرامج إدارة الموارد البشرية والمشتريات والجدولة.</li></ul><p> </p><p><strong>المهارات المطلوبة</strong></p><ul><li>قيادة فريق قوية مع القدرة على تحفيز الموظفين وتوجيههم نحو تحقيق أهداف الأداء.</li><li>مهارات تنظيمية عالية مع دقة في إدارة الجدول الزمني والميزانية والتكاليف.</li><li>اتصال فعال ومهارات خدمة عملاء مميزة مع القدرة على التعامل مع شكاوى العملاء بشكل احترافي.</li><li>تفكير تحليلـي ومهارات اتخاذ قرارات سريعة وفعالة تحت الضغط.</li><li>إلمام بأساسيات التسويق والمبيعات لبيع باقات وخدمات العناية بالسيارات.</li></ul><p> </p><p><strong>الفوائد والمزايا</strong></p><ul><li>راتب تنافسي يتناسب مع الخبرة والمؤهلات، ومزايا وظيفية شاملة.</li><li>فرص للنمو المهني والتطوير الوظيفي ضمن شركة تعمل في قطاع سريع النمو في دبي.</li><li>بيئة عمل احترافية مع فريق عمل متعاون ومركز على الجودة.</li></ul>
<p>مدير مالي ممن لديه خبرة في الشركات الكبرى أو الشركات العقارية في دولة الإمارات </p>
الرئيس التنفيذي لشؤون العمليات (COO)<br>الموقع: واحة دبي للسيليكون، الإمارات العربية المتحدة (دوام كامل)<br>الرئيس التنفيذي لشؤون العمليات (COO) <br>الموقع: دبي، الإمارات العربية المتحدة (دوام كامل)<br>تبحث RAILBUS عن رئيس تنفيذي لشؤون العمليات (COO) ذو خبرة لينضم إلى فريق القيادة التنفيذية في دبي ويقود عمليات الشركة الإدارية والتشغيلية والتنمية التنظيمية. RAILBUS هي شركة تكنولوجيا نقل دولية تطور نظام نقل حضري مرتفع المستوى في جيل جديد يركز على النقل الحضري المستدام والذكي والآلي. تدخل الشركة مرحلة مهمة من النمو مع توسيع فريقها وتطوير مركز RAILBUS Development Hub في دبي، الذي سيكون مركزنا للهندسة والتجميع والتكامل النظامي والاختبار والعروض والعمليات الإدارية للشركة. نحن نبحث عن مدير تنفيذي رفيع المستوى عملي يمكنه بناء الهيكل الداخلي والعمليات والضوابط والقدرات الإدارية اللازمة لدعم شركة تكنولوجيا تنمو بسرعة.<br>الدور: الإبلاغ مباشرة إلى المدير التنفيذي، سيكون COO مسؤولاً عن الإدارة والك coordinates الكفؤة لعمليات الشركة الإدارية واليومية. سيعمل المنصب عن كثب مع المدير التنفيذي والمالي والهندسة وقادة المشاريع ورؤساء الأقسام الآخرين لضمان تشغيل الشركة بتنظيم داخلي قوي والانضباط المالي والعمليات الواضحة والتنفيذ الفعّال. يركز الدور بشكل أساسي على العمليات الإدارية للشركة. ستظل الهندسة والتطوير الفني وهندسة المنتج تحت القيادة الفنية للشركة.<br>المسؤوليات الرئيسية: قيادة عمليات الشركة الإدارية والشرعية الشاملة. الإشراف على الموارد البشرية، بما في ذلك التوظيف والتوجيه وإدارة الموظفين والعقود والسياسات وعمليات الأداء وتخطيط القوى العاملة. الإشراف على وظائف المحاسبة والإدارة المالية بالتنسيق مع المدير المالي external المحاسبين/المراجعين. إقامة ضوابط داخلية مالية وإدارية قوية، إجراءات الموافقة، وعمليات التقارير. الإشراف على الرواتب وسجلات الموظفين والمصاريف والفواتير وتدفقات الدفع والميزانيات الإدارية. تطوير وتنفيذ سياسات الشركة وإجراءاتها وSOPs وأنظمة الإدارة الداخلية على مستوى الشركة. تنسيق الإدارة الإدارية والوثائق والتجديدات والمتطلبات التنظيمية. إدارة العمليات الإدارية للمكتب ومركز التطوير والموارد البشرية والخدمات والأنظمة الداعمة. الإشراف على الجوانب الإدارية للمشتريات وإدارة الموردين وموافقات الشراء وتتبع العقود. التنسيق مع الشؤون القانونية والمحاسبة والتدقيق والموارد البشرية والتأمين والخدمات المصرفية ومقدمي الخدمات المهنية الآخرين. دعم المدير التنفيذي في تنفيذ قراراته والمتابعة مع رؤساء الأقسام. تحسين التواصل والتنسيق بين الأقسام. إنشاء أنظمة تقارير الإدارة ومراقبة مؤشرات الأداء التشغيلية. تحديد الاختلالات وتنفيذ عمليات تحسن الإنتاجية والمساءلة والسيطرة على التكاليف. دعم التخطيط التنظيمي مع توسع فريق الشركة وعملياتها. المساعدة في حوكمة الشركة والوثائق الخاصة بمجلس الإدارة والمساهمين عند الطلب. التأكد من أن البنية الإدارية للشركة يمكن أن تتوسع مع توسع RAILBUS دولياً. شركة RAILBUS في دبي مسؤولة عن الهندسة والتطوير والعمليات اليومية، بينما البنية التنظيمية الأوسع تشمل شركة قابضة في جزر كايمان وشركات مرتبطة. وبالتالي سيكون على COO أن يكون مرتاحاً للعمل ضمن هيكل شركي دولي متنامٍ.<br>ملف المرشح: نبحث عن مدير تنفيذي متمرس يجمع بين التفكير الاستراتيجي والتنفيذ الفعّال. يجب أن يمتلك المرشح المثالي:خبرة كبيرة في إدارة العمليات والإدارة والخدمات المؤسسية والمالية أو الإدارة العامة. خبرة سابقة كـ COO أو مدير عمليات أو مدير عام أو مسؤول إداري مالي أو منصب قيادي كبير مماثل. خبرة قوية في إدارة الموارد البشرية والإدارة المحاسبية/المالية والعمليات التشغيلية والعمليات داخل الشركة. خبرة في بناء هياكل تنظيمية وسياسات وإجراءات وضوابط داخل شركة نامية. فهم قوي للميزانية والسيطرة على التكاليف وتقارير الإدارة والإدارة المالية. خبرة في إدارة فرق متعددة التخصصات ومقدمي الخدمات الخارجيين. مهارات قيادية واتصال وتنظيم ممتازة. قدرة عالية على تحديد الأولويات والعمل بفعالية في بيئة ريادية سريعة الحركة. مستوى عالٍ من النزاهة والخصوصية والمساءلة والاهتمام بالتفاصيل. القدرة على العمل بشكل وثيق مع المؤسسين والتنفيذيين الكبار مع إدارة يومية باستقلالية.<br>الخبرة المفضلة: الخبرة في واحد أو أكثر من التالي تعتبر ميزة:شركات التكنولوجيا، شركات الهندسة، النقل أو التنقل، التصنيع، البنية التحتية، الشركات الناشئة أو القابلة للنمو، الشركات الإماراتية التي تشرف على عمليات الشركات داخل الإمارات العربية المتحدة، مراكز دبي الحرة، هيئات أو هياكل شركات دولية أو متعددة الكيانات، وجود خبرة سابقة في العمل في الإمارات أو دول مجلس التعاون الخليجي يعتبر مفضلاً بشدة.<br>التعليم: درجة البكالوريوس في أحد التخصصات التالية أو ما يتعلق بها: إدارة الأعمال، المالية، المحاسبة، الإدارة، الموارد البشرية، إدارة العمليات. يفضل وجود ماجستير في إدارة الأعمال أو مؤهل دراسات عليا ذي صلة لكن ليس إلزامياً.<br>ما الذي نبحث عنه: هذه ليست وظيفة استشارية بحتة. نبحث عن شخص مريح في بناء الأنظمة، وحل المشكلات، وإدارة الناس، والمتابعة في القرارات، وإيجاد انضباط تنظيمي. يجب أن يكون المرشح قادرًا على تحمل مسؤولية عمليات الشركة الداخلية ومنح المدير التنفيذي والقيادة الفنية قدرة أكبر للتركيز على الاستراتيجية وتطوير التكنولوجيا والعلاقات الحكومية والشراكات والمستثمرين والنمو.<br>الموقع: دبي، الإمارات العربية المتحدة. الوظيفة مكتبية بشكل أساسي وستتعاون بشكل وثيق مع مركز RAILBUS للمقر الرئيسي وعمليات التطوير.<br>نوع التوظيف: دوام كامل | تنفيذي/كبير التنفيذيين<br>الراتب: حزمة تعويضات تنفيذية تنافسية، بناءً على الخبرة والمؤهلات. لن أُنشر شخصيًا الراتب AED 25,000–35,000 في منشور لينكدإن في البداية. بالنسبة لمنصب من الطراز التنفيذي، تركه كـ
THE ROLEAbadia is an ethical luxury label rooted in culture, craft, and a quieter form of luxury. Founded in Saudi Arabia and operating out of our Al Quoz atelier in Dubai, we design timeless contemporary pieces with careful attention to fabric, detail, and meaning. Our name draws from the Arabic words for desert and timelessness, and that spirit runs through everything we make and everyone we work with.<br>We are looking for a CRM / Sales Manager to own the customer relationship function at Abadia and lead the evolution of our sales and CRM business unit. This is a hands-on role for someone who is equally comfortable with data and with people, and who understands what it means to build lasting customer relationships in a fashion context.<br>You will report directly to the COO and lead a team of three, spanning inventory and logistics, e-commerce operations, and sales.<br>WHAT YOU WILL DOCustomer Strategy– Own the end-to-end CRM strategy, from acquisition through retention and reactivation– Build and maintain a clear picture of the Abadia customer: who they are, how they shop, and how to deepen that relationship over time– Develop segmentation frameworks and customer lifecycle programmes across all channels– Drive clienteling capability across the team, translating data into personalised, high-touch customer interactions<br>Sales Leadership– Lead and develop a team of three: Inventory & Logistics, Ecom Admin, and Sales Associate– Set and track team sales targets, holding the team accountable to both individual and collective performance– Own the sales reporting cycle, including weekly performance reviews, pipeline tracking, and forecasting– Collaborate with the COO on sales strategy and the evolution of the business unit structure<br>CRM & Data– Take ownership of Abadia's CRM platforms and ensure data integrity, process discipline, and tool adoption across the team– Build reporting frameworks that make performance visible, actionable, and easy to act on– Work with operations to connect CRM data with inventory, e-commerce, and production insights– Identify gaps in the current CRM capability and lead the work to close them<br>E-Commerce & Channel Management– Oversee e-commerce operations as part of the team's remit, ensuring the online channel is performing and customer experience is consistent– Support the development of channel strategy in partnership with the COO– Monitor and optimise conversion, retention, and repeat purchase metrics across digital and physical touchpoints<br>Cross-Functional Collaboration– Work closely with production and logistics to ensure fulfilment and inventory levels support the customer promise– Partner with the CEO and Brand Marketing team on product launches, client events, and campaign execution– Contribute to the broader operational rhythm of the business as a senior member of the Abadia team<br>WHAT WE ARE LOOKING FORExperience– 5+ years in CRM, customer engagement, or sales management, ideally within fashion, retail, or a related consumer environment– Demonstrated experience leading small teams and developing people– A track record of building or improving CRM functions, not just operating within them– Background in fashion, luxury, or premium retail is a strong advantage<br>Skills & Tools– Proficient in CRM platforms and comfortable evaluating and improving tooling– Advanced in Google Suite and Microsoft Office– Experience with Shopify and e-commerce operations– Familiarity with ERP or inventory management systems; experience with Indigo8 is an advantage– Comfortable with AI tools and project management platforms– Strong analytical skills with the ability to translate data into clear actions– Proficient in English, Arabic is advantageous<br>Who You Are– You lead with curiosity and care. You want to understand the customer, not just manage the pipeline.– You are organised and structured without being rigid. You can hold a plan and adapt when things change.– You communicate clearly and directly, and you bring people with you.– You are excited by the prospect of building something, not just inheriting a process.– You are based in Dubai or ready to relocate.<br>COMPENSATIONCompetitive salary plus commission. Details to be discussed at offer stage.
1. Position Overview As a core member of Coin W's executive leadership team, the COO will oversee the establishment and execution of the exchange's global operations framework. Working closely with the CEO to define corporate strategy and drive execution, this role is responsible for efficiency improvement and performance delivery across operations, product, marketing, customer support, and compliance operations, supporting the exchange's global expansion and business growth objectives.2. Key Responsibilities Strategy & Business Management Collaborate with the CEO to develop the company's mid-to-long-term strategy and annual business targets, cascade goals across business lines, and drive execution; own overall operational KPIs including user growth, trading volume, retention, and revenue. Establish business analytics and dashboard systems, deliver regular operational health reports, and conduct business reviews with the Board and executive team to proactively identify business risks and propose optimization solutions. Orchestrate cross-functional resources across product, engineering, marketing, risk, compliance, and finance to improve overall organizational efficiency. Operations System Building Build and optimize the exchange's end-to-end operations framework, including user operations, campaign operations, content operations, community operations, and VIP operations. Lead the formulation of global multi-regional operations strategies, design localized operation plans for key markets (Middle East, Southeast Asia, Europe, Latin America, etc.), and drive regional user acquisition and trading activity growth. Establish operations SOPs and standardized processes, drive tooling, data-driven, and automation upgrades to continuously improve operational efficiency. Product & User Growth Collaborate with the product team to define product priorities and roadmap, surface product requirements from an operations perspective, and drive implementation to continuously optimize user experience and conversion funnels. Own the full user lifecycle management, build the acquisition–activation–retention–monetization–referral growth model, and drive core metric growth. Oversee the key account/VIP user operations system to improve high-net-worth user retention and ARPU. Marketing & Brand Alignment Align with the Head of Marketing on global integrated marketing strategies to ensure operations campaigns are synchronized with brand cadence and drive efficient traffic conversion. Oversee operations conversion across KOL, community, and media channels, establish channel performance measurement systems, and optimize ROI. Participate in business negotiation and execution of major industry events and strategic partnerships. Organization & Team Management Build and develop a global operations team (estimated 30–50 headcount), establish talent pipelines and performance management systems. Optimize organizational structure and collaboration workflows to enable efficient cross-regional and cross-functional coordination. Shape the operations team culture, fostering a data-driven, results-oriented, and fast-iterative team environment. Compliance & Risk Alignment Work with the Risk and Compliance teams to ensure all operations activities meet regulatory requirements across jurisdictions, balancing business growth with compliance risk. Participate in the design and implementation of AML, KYC, user suitability, and other compliance operations processes.3. Requirements Basic Qualifications8+ years of operations experience in internet, fintech, or crypto; 3+ years in team leadership or senior management roles. Prior experience as COO / VP of Operations / Director of Operations at a crypto exchange, brokerage, fintech platform, or payment company is strongly preferred. Bachelor's degree or above in finance, economics, computer science, business, or related fields. Professional Competencies Deep understanding of crypto exchange business models and industry ecosystem; familiarity with core product logic including spot, futures, and derivatives. Proven user growth methodology with successful track records of building operations systems from scratch or driving scaled growth. Strong data acumen and analytical capabilities; ability to drive business decisions through data; proficiency in data analysis tools. Global mindset with multi-market operations experience; familiarity with Middle East, Southeast Asia, or European market characteristics is a plus. Soft Skills Balanced strategic thinking and execution capability — able to contribute to top-level design and lead teams to deliver results. Exceptional cross-functional coordination and execution ability to integrate resources and achieve goals in complex environments. High stress tolerance; able to adapt to the 24/7 fast-paced and volatile crypto industry. Professional working proficiency in English for international business communication.4. Preferred Qualifications Previous core operations experience at top-tier exchanges. End-to-end experience building overseas exchange operations teams from zero to one. Established local networks and resources in the Middle East, North Africa, or Southeast Asia. Compliance operations background with CAMS, ACAMS, or related anti-money laundering certifications. Startup experience with hands-on system-building experience.
Job Description – Senior Facility Manager Location: Kinshasa, Democratic Republic of Congo (Site-Based) Reporting To: Chief Operating Officer (COO)<br>Position Overview<br>INFRAROSE is seeking an experienced Senior Facility Manager to oversee the efficient management, operation, and maintenance of all site facilities, ensuring a safe, functional, and productive working environment for project teams, employees, and visitors.<br>The Senior Facility Manager will be responsible for the overall coordination of facilities management activities, including accommodation, catering coordination, utilities, maintenance services, administration support, security coordination, and workplace services. The role will also provide oversight of the site IT function, ensuring reliable IT infrastructure, systems availability, and effective management of IT professionals supporting site operations.<br>The successful candidate will play a key role in ensuring operational continuity and service excellence across the project site while maintaining compliance with company standards, health and safety requirements, and contractual obligations.<br>Key Responsibilities<br>1. Facilities Management & Site Operations<br>Lead the overall facilities management function for the INFRAROSE project site in Kinshasa. Ensure efficient operation and maintenance of all site facilities, including offices, accommodation facilities, common areas, welfare facilities, and support infrastructure. Develop and implement facility management procedures, standards, and service delivery processes. Coordinate with internal departments and external service providers to ensure smooth daily operations. Monitor facility-related contracts, service agreements, and supplier performance. Ensure facilities are maintained in line with company standards, health, safety, quality, and environmental requirements.<br>2. Accommodation & Camp Management<br>Oversee employee accommodation services, ensuring adequate living conditions for site personnel and expatriate staff. Coordinate room allocations, occupancy management, maintenance requests, and accommodation improvements. Ensure effective management of housekeeping, laundry, cleaning, and related services. Monitor accommodation standards and continuously identify opportunities for improvement.<br>3. Utilities, Maintenance & Infrastructure Coordination<br>Oversee site utilities management, including electricity, water supply, generators, HVAC systems, and other essential services. Coordinate preventive and corrective maintenance activities with engineering and maintenance teams. Ensure timely resolution of facility-related issues affecting business continuity. Support planning and implementation of facility upgrades and improvement projects.<br>4. IT Operations Oversight<br>Provide leadership and operational oversight to the site IT function. Manage and coordinate IT professionals supporting site operations. Ensure reliable availability of IT infrastructure, including networks, hardware, software, communication systems, and user support services. Coordinate with corporate IT teams to ensure alignment with company standards, cybersecurity requirements, and technology policies. Oversee IT service requests, incident management, system upgrades, and technology deployment at site level. Ensure proper onboarding and offboarding processes related to IT access, equipment allocation, and user accounts. Monitor IT performance indicators and ensure timely resolution of technical issues.<br>5. Vendor & Contractor Management<br>Manage relationships with facility management contractors, suppliers, and service providers. Review service quality, performance indicators, and compliance with contractual requirements. Support procurement activities related to facilities, IT services, and operational requirements. Ensure effective cost management and optimization of facility-related expenses.<br>6. Administration & Employee Services<br>Support site administration activities to ensure smooth employee experience. Coordinate with HR, Logistics, Fleet, Travel, and Security teams on operational requirements. Support onboarding and mobilization of new employees by ensuring facilities, accommodation, and IT requirements are ready prior to arrival. Contribute to improving employee welfare and overall site experience.<br>7. Health, Safety & Compliance<br>Ensure facilities comply with applicable health, safety, environmental, and regulatory requirements. Promote a safe and healthy workplace environment. Participate in audits, inspections, and continuous improvement initiatives. Ensure emergency preparedness plans are maintained and tested.<br>Qualifications & Experience<br>Bachelor’s degree in Facilities Management, Engineering, Business Administration, Information Technology, or a related discipline. Minimum 10 years of experience in facilities management, site operations, workplace management, or related roles. Proven experience managing facilities in large-scale construction, EPC/EPCM, mining, infrastructure, aviation, or industrial projects. Experience managing remote or site-based operations with multicultural teams. Previous experience overseeing IT operations or coordinating IT teams is highly desirable. Strong experience managing contractors, vendors, and service providers. Experience working in Africa or challenging operational environments is an advantage.<br>Technical & Professional Skills<br>Strong knowledge of facility management principles and best practices. Understanding of building services, utilities, maintenance, and workplace operations. Good knowledge of IT infrastructure, networks, systems support, and IT service management. Strong contract and vendor management skills. Ability to manage multiple priorities in a fast-paced project environment. Strong organizational, leadership, and problem-solving abilities. Excellente communication and stakeholder management skills.<br>Personal Attributes<br>Strong leadership and team management capabilities. Proactive and solution-oriented mindset. High level of integrity, accountability, and professionalism. Ability to work effectively with multicultural teams. Strong attention to detail and commitment to service excellence. Ability to operate independently in a site-based environment.<br>Working Conditions<br>Location : Project Site – Kinshasa, Democratic Republic of Congo Work Environment: Site-based role supporting a major infrastructure project
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Head of Operations for e Com DTC brand based in United Arab Emirates.<br><br>This is a high-impact operations leadership role within a fast-growing, 8-figure direct-to-consumer business.<br><br>You will take ownership of the operating infrastructure that supports supply chain, inventory, fulfillment, systems, reporting, hiring, and execution.<br><br>The role is designed for a hands-on builder who can turn operational complexity into clear processes, accountable ownership, and measurable performance.<br><br>You will identify gaps, build SOPs, establish systems, recruit functional leaders, and create the structure needed for sustainable scale.<br><br>A major focus will be transitioning day-to-day operational responsibility away from the Founder and toward a capable team of independent functional owners.<br><br>You will work across distributed teams, vendors, agencies, manufacturers, and operational partners in a highly entrepreneurial environment.<br><br>Success means building an organization that runs efficiently, solves problems proactively, and no longer depends on you for daily execution.<br><br>Accountabilities<br><br>Own end-to-end back-end operations, including supply chain, inventory planning, manufacturing relationships, 3PL and fulfillment, returns, vendor management, and agency coordination. Build and maintain scalable operating systems, processes, and SOPs, ensuring every recurring workflow has clear ownership, documentation, measurement, and accountability. Establish and maintain an operational knowledge base in Notion, continuously improving processes as the business grows and new needs emerge. Develop accurate inventory systems of record, purchase-order calendars, and processes that improve inventory visibility, planning, and stock availability. Build reliable reporting and a single source of truth for weekly leadership metrics, including inventory, stockouts, cost per order, channel and subscription revenue, vendor performance, and other operational KPIs. Create automated subscription and channel revenue reporting and develop a concise weekly operations scorecard for leadership decision-making. Establish vendor and agency scorecards to monitor performance, identify issues, and drive continuous improvement. Identify missing organizational functions, define roles and scorecards, lead recruitment, conduct screening, onboard new hires, and develop functional owners. Build a team of 4–6 functional leaders who can independently own their respective areas and operate without daily intervention. Create repeatable hiring pipelines, work-sample assessments, onboarding systems, and accountability mechanisms. Translate decisions into clear written specifications with defined owners, deadlines, and completion criteria, then follow through until execution is complete. Diagnose operational issues by tracing performance changes back to their underlying causes and implementing sustainable solutions. Continuously identify and resolve operational problems before they escalate into Founder-level issues. Build the infrastructure and organizational capability required to ultimately transition into broader COO-level responsibilities.<br><br>Requirements<br><br>At least 3 years of operations experience within a physical-product, e-commerce, or direct-to-consumer business. Experience operating within a high-growth environment, ideally supporting or helping scale a brand generating approximately $20M–$50M in annual revenue. Direct experience across multiple operational functions, including supply chain, inventory, 3PL/fulfillment, customer support operations, creative, and growth teams. Demonstrated experience building a department, function, operating system, hiring process, reporting infrastructure, or other business capability from the ground up. Strong understanding of physical-product operations, including lead times, purchase orders, landed costs, inventory, fulfillment, manufacturing, and 3PL relationships. Proven experience hiring, onboarding, managing, developing, and, when necessary, exiting team members. Strong working knowledge of Shopify, Notion, spreadsheets, and modern AI tools such as Claude or comparable AI productivity platforms. Highly analytical and diagnostic approach, with the ability to investigate operational changes, identify root causes, and turn data into action. Hands-on operating style with a willingness to work directly in spreadsheets, systems, processes, and operational details when required. Strong process-design capabilities and the ability to transform recurring work into documented, measurable, and scalable systems. Comfortable entering environments where processes may be incomplete, inconsistent, or undocumented, and approaching ambiguity with curiosity and a solution-oriented mindset. Strong organizational, communication, and execution skills, with the ability to establish accountability across teams and external partners. Ability to operate independently in a fast-paced entrepreneurial environment while balancing strategic priorities with hands-on execution. Builder mentality with a demonstrated preference for creating scalable systems and developing teams rather than simply maintaining existing operations.<br><br>Benefits<br><br>Fully remote position with the flexibility associated with a distributed operating environment. High level of ownership and autonomy over the company's operational infrastructure and organizational development. Opportunity to directly shape supply chain, reporting, systems, hiring, and operational processes within a high-growth DTC business. Significant leadership scope with the opportunity to build and develop a team of 4–6 functional owners. Potential equity conversation after 12 months, contingent on performance and progress toward defined COO-level criteria. Opportunity to progress toward a COO-level role once functional leaders are independently managing their domains and day-to-day operational involvement is no longer required. Direct visibility into business performance and the opportunity to make measurable improvements across operational efficiency, inventory, fulfillment, reporting, and organizational accountability.<br><br>How Jobgether Works<br><br>We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.<br><br>We appreciate your interest and wish you the best!<br><br> Why Apply Through Jobgether?<br><br>Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
???? DIGITAL TRANSFORMATION MANAGER???? POSITION OVERVIEW???? Mid-Level to Senior Management Role ???? Digital Strategy / Business Transformation / Innovation / Technology Leadership ???? Automation | Process Optimization | Data Transformation | Change Management The Digital Transformation Manager leads the adoption of digital technologies and modern business solutions to improve organizational performance, efficiency, and competitiveness. This role connects business strategy with technology execution to drive large-scale transformation.???? ROLE OBJECTIVELead digital transformation strategy ????Improve business processes through technology ⚙️Drive automation and innovation ????Enable data-driven decision-making ????Manage transformation programs and projects ????Support organizational change and adoption ????Align IT and business goals ????Deliver measurable business value and efficiency gains ???????? CORE RESPONSIBILITIES???? Digital Strategy Development Design and implement transformation roadmaps aligned with company goals and long-term business strategy.⚙️ Process Optimization Analyze workflows, identify inefficiencies, and redesign processes using automation and digital tools.???? Technology Implementation Lead implementation of technologies such as AI, cloud computing, ERP systems, CRM platforms, and enterprise applications.???? Data & Analytics Enablement Develop dashboards, reporting systems, and analytics frameworks to improve decision-making.???? Change Management Manage organizational change, communication plans, training programs, and user adoption strategies.???? Program & Project Management Oversee digital transformation initiatives ensuring delivery within scope, time, budget, and quality.???? Stakeholder Management Collaborate with executives, IT teams, vendors, and business units to align transformation goals.???? Innovation Leadership Identify emerging technologies and opportunities to enhance products, services, and operations.???? IDEAL CANDIDATE PROFILE✔ Strong strategic thinking and analytical mindset ???? ✔ Experience in digital transformation or consulting ???? ✔ Understanding of business processes and systems ???? ✔ Strong project/program management skills ???? ✔ Excellent leadership and communication abilities ???? ✔ Ability to manage organizational change ???? ✔ Knowledge of modern digital technologies ???????? EDUCATION & QUALIFICATIONS???? Bachelor’s or Master’s Degree in:Information Technology Computer Science Business Administration Engineering Management Related fields???? Preferred certifications:MBA (advantage) PMP Certification Agile / Scrum Certification Lean Six Sigma Change Management Certification (Prosci)???? Experience in:Digital transformation programs Process improvement initiatives Enterprise systems (ERP/CRM) Data analytics and BI tools Automation and AI solutions IT-business integration???? Knowledge of:Cloud platforms (AWS, Azure, GCP) ERP systems (SAP, Oracle, Microsoft Dynamics) Business intelligence tools (Power BI, Tableau) AI & automation technologies Agile methodologies Enterprise architecture???? CAREER PROGRESSION???? Business Analyst / Junior Consultant ⬇️ ???? Transformation Consultant ⬇️ ???? Digital Transformation Manager ⬇️ ???? Senior Transformation Manager ⬇️ ???? Business Transformation Director ⬇️ ???? Chief Transformation Officer (CTO) / COO Track???? WHAT YOU WILL GAIN???? Experience leading enterprise transformation programs ???? Exposure to AI, automation, and emerging technologies ???? Strong strategic and operational optimization skills ⚙️ Experience in process redesign and efficiency improvement ???? Executive-level stakeholder management experience ???? Clear pathway to senior leadership roles???? ROLE SUMMARYThe Digital Transformation Manager is a key driver of modern business evolution. This role blends strategy, technology, and leadership to transform how organizations operate, innovate, and compete in a digital-first world.???? Transform Business ???? Enable Innovation ⚙️ Optimize Processes ???? Drive Data Decisions ???? Lead Change
بالنيابة عن عميلنا، وهي شركة استثمارية مقرها مركز دبي المالي العالمي (DIFC)، نحن نبحث عن نائب رئيس للشؤون القانونية والامتثال للانضمام إلى شركتهم. سيعمل نائب الرئيس للشؤون القانونية والامتثال بصفته (1) مستشاراً قانونياً داخل الشركة، حيث يقدم توجيهات قانونية عملية لضمان امتثال جميع العمليات التجارية للقوانين واللوائح المعمول بها. يتضمن هذا الدور صياغة ومراجعة والتفاوض على وثائق قانونية متنوعة، وتقديم المشورة بشأن إدارة المخاطر وقضايا الامتثال.<br>سيتعاون نائب الرئيس للشؤون القانونية والامتثال بشكل وثيق مع الشركاء الإداريين لمعالجة المخاوف القانونية، وسيشرف شاغل الوظيفة على وظيفة الامتثال، بما في ذلك تنسيق إجراءات اعرف عميلك (KYC) وعوائد مكافحة غسل الأموال (AML)، بهدف حماية سمعة الشركة وصناديقها مع تقديم مشورة تركز على العميل في الوقت نفسه.<br>وصف الوظيفة: (1) الشؤون القانونية• صياغة ومراجعة مجموعة واسعة من العقود والاتفاقيات والوثائق القانونية الأخرى لضمان كونها سليمة قانوناً وقابلة للتنفيذ وتتماشى مع مصالح الشركة الفضلى.• ضمان دقة وشمولية جميع الوثائق القانونية والتزامها بالمعايير القانونية وممارسات الصناعة.• تقديم مشورة قانونية متخصصة بشأن مسائل متنوعة تشمل على سبيل المثال لا الحصر عقود الشركة ووثائق الصناديق والاتفاقيات المختلفة.• تقييم وتقديم المشورة بشأن المخاطر القانونية المرتبطة بالعمليات التجارية والمبادرات الاستراتيجية، وتقديم حلول عملية لتخفيف المشكلات المحتملة.• مراقبة وتفسير التغيرات في القوانين واللوائح ومعايير الصناعة التي تؤثر على الشركة.• العمل بشكل وثيق مع الفرق الداخلية مثل الإدارة والموارد البشرية والمالية والعمليات لتقديم دعم قانوني شامل ومعالجة أي قضايا قانونية قد تنشأ.• التعامل مع الاستفسارات القانونية ذات الصلة من المستثمرين.<br>(2) الامتثال• قيادة وظيفة الامتثال، مع تقديم تقارير مباشرة إلى الرئيس التنفيذي والمدير المالي ومدير العمليات.• الإشراف على الامتثال التنظيمي عبر الولايات القضائية، وخاصة أطر سلطة دبي للخدمات المالية (DFSA).• ضمان الالتزام بسياسات القوانين واللوائح والامتثال المعمول بها وتقديم المشورة بشأنها.• تشجيع وتحسين ثقافة الامتثال.• تقديم تحليل ومشورة بشأن تأثير الإطار التنظيمي على الأعمال وعملائها.• التطوير النشط لمهارات ومسارات العمل المهنية لكل عضو في فريق الامتثال.<br>المتطلبات:• محامٍ مؤهل حاصل على درجة الماجستير في القانون (LL.M.).• يجب أن يمتلك 6 سنوات من الخبرة في الشؤون القانونية والامتثال.• يفضل وجود خبرة في مركز دبي المالي العالمي/سلطة دبي للخدمات المالية (DIFC/DFSA) كولاية قضائية قانونية ولكنها ليست ضرورية.• خبرة داخل وظيفة رقابية في صناعة إدارة الأصول، ويفضل أن تكون في مجال الامتثال أو الشؤون القانونية.• معرفة متعمقة بالمبادئ القانونية، بما في ذلك قانون العقود وقانون العمل وحوكمة الشركات.• مهارات تحليلية وحل مشكلات استثنائية مع القدرة على التعامل مع القضايا القانونية المعقدة.• مهارات تفاوض وتواصل قوية، مع القدرة على نقل المفاهيم القانونية بوضوح وفعالية.• مستوى عالٍ من النزاهة والاحترافية، مع التزام قوي بالسرية.• القدرة على العمل بشكل مستقل وكذلك بشكل تعاوني في بيئة سريعة الخطى.• مهارات تنظيمية ممتازة واهتمام بالتفاصيل، مع الاستعداد للعمل ضمن فريق صغير.
Home Join Our Team<br><br>Contact us<br><br>Head of Operations<br><br>UAE<br><br>Hybrid<br><br>Reports to: CEO / Board / relevant committee<br><br>Location: UAE (ADGM or DIFC, as applicable)<br><br>Status: Full-time, senior leadership, approved person or equivalent<br><br>Role purpose: Lead the operational operating model of a regulated retail investment platform, ensuring the business can safely scale client growth, maintain robust outsourcing governance, deliver reliable platform operations, and demonstrate strong operational resilience and control. The role owns the operational capability of the business, while working closely with Compliance, Risk, Legal, Technology, and client-facing teams.<br><br><br><br>Key Responsibilities<br><br>Own client onboarding operations, account opening workflow, verification coordination, and operational throughput. Oversee platform operations, trade support, cash movements, reconciliations, and exception handling. Manage outsourcing relationships with brokers, custodians, technology vendors, payment providers, and support partners. Monitor SLAs, service incidents, backlog levels, and operational performance metrics. Lead business continuity planning, disaster recovery arrangements, and resilience testing. Coordinate operational implementation of regulatory or internal change projects. Maintain operational MI and dashboards for senior management and board review. Lead root-cause analysis for operational incidents, control breaks, and process failures. Ensure documented handoffs and controls exist across all critical workflows, especially where services are outsourced. <br><br>Regulatory accountability<br><br>Maintain an operating model that supports safe retail client servicing, onboarding, trading, payments, reconciliations, and support. Ensure all outsourced and interdependent service providers are governed through clear SLAs, oversight routines, escalation paths, and documented controls. Maintain operational readiness for new client phases, product launches, or platform expansions. Ensure the firm can evidence operational resilience, incident response, and recovery capability to internal governance and regulators. Provide board-ready reporting on capacity, service quality, incidents, remediation, and operational risk trends. <br><br>Reserved matters and escalation rights<br><br>No new client growth phase may proceed without documented operational readiness sign-off. No new vendor, platform integration, or outsourced critical service may go live without testing, control validation, and approval. Material operational incidents, repeated SLA breaches, failed reconciliations, or control gaps must be escalated immediately to senior management and relevant committees. The Head of Operations may recommend suspension of onboarding, trading, or service activity where operational risk is not acceptably controlled. Material resilience or continuity weaknesses must be reported with remediation timelines and ownership. Operational evidence supporting regulator-facing submissions must be reviewed and approved through the firmʼs governance process. <br><br>Interfaces With Compliance<br><br>Operations owns execution, process control, resilience, and service delivery. Compliance owns regulatory interpretation, compliance monitoring, policy advice, and challenge. The Head of Operations should partner with Compliance on client onboarding controls, complaints routing, breach escalation, and regulatory change implementation.<br><br><br><br>Candidate Profile<br><br><br><br>Must have<br><br>10+ years in operations leadership within regulated financial services, fintech, wealth management, asset management, or retail investment platforms;5+ years at Head of Operations / COO level in a client-facing regulated environment; strong track record of scaling operations through growth phases;Deep experience with outsourcing governance, broker/custodian relationships, and operational resilience;Strong governance, reporting, stakeholder management, and issue-resolution skills.<br><br>Nice To Have<br><br>Experience in ADGM or DIFC regulated environments;Familiarity with Islamic finance operational requirements;Experience with virtual assets operational infrastructure;Arabic language skills.<br><br>First name Last name Email Resume/CV<br><br>Drop files here<br><br>Powered by Uploadcare<br><br>0 files selected<br><br>No files selected<br><br>Drop files here<br><br>Thank you! Your submission has been received!<br><br>Oops! Something went wrong while submitting the form.<br><br>Can’t find a role that fits you?<br><br>Drop us your CV at hr@denaragroup.com<br><br>Denara Group<br><br>Incorporated in ADGM<br><br>CUSP Ltd.<br><br>Incorporated in DIFC<br><br>Gate District 04, Level 06, Office17, Dubai International Financial Centre (DIFC), Dubai, United Arab Emirates<br><br>Home JOIN OUR TEAMCONTACT US<br><br>Work With Us<br><br>hr@artesia-solutions.com<br><br>hr@denaragroup.com<br><br>Get In Touch<br><br>info@denaragroup.com<br><br>Find us on Linked In<br><br>External Office 112, Floor 22, Office 2206, Sky Tower, Al Reem Island, Abu Dhabi, United Arab Emirates<br><br>Floor 6, office 603, Icon Tower, Barsha Heights, Dubai, United Arab Emirates<br><br>Copyright © 2026 Denara Group. All rights reserved.<br><br>Privacy and Cookie policy Terms and Conditions<br><br>Created by Digitality agency
Home Join Our Team<br><br>Contact us<br><br>Head of Operations<br><br>UAE<br><br>Hybrid<br><br>Reports to: CEO / Board / relevant committee<br><br>Location: UAE (ADGM or DIFC, as applicable)<br><br>Status: Full-time, senior leadership, approved person or equivalent<br><br>Role purpose: Lead the operational operating model of a regulated retail investment platform, ensuring the business can safely scale client growth, maintain robust outsourcing governance, deliver reliable platform operations, and demonstrate strong operational resilience and control. The role owns the operational capability of the business, while working closely with Compliance, Risk, Legal, Technology, and client-facing teams.<br><br><br><br>Key Responsibilities<br><br>Own client onboarding operations, account opening workflow, verification coordination, and operational throughput. Oversee platform operations, trade support, cash movements, reconciliations, and exception handling. Manage outsourcing relationships with brokers, custodians, technology vendors, payment providers, and support partners. Monitor SLAs, service incidents, backlog levels, and operational performance metrics. Lead business continuity planning, disaster recovery arrangements, and resilience testing. Coordinate operational implementation of regulatory or internal change projects. Maintain operational MI and dashboards for senior management and board review. Lead root-cause analysis for operational incidents, control breaks, and process failures. Ensure documented handoffs and controls exist across all critical workflows, especially where services are outsourced. <br><br>Regulatory accountability<br><br>Maintain an operating model that supports safe retail client servicing, onboarding, trading, payments, reconciliations, and support. Ensure all outsourced and interdependent service providers are governed through clear SLAs, oversight routines, escalation paths, and documented controls. Maintain operational readiness for new client phases, product launches, or platform expansions. Ensure the firm can evidence operational resilience, incident response, and recovery capability to internal governance and regulators. Provide board-ready reporting on capacity, service quality, incidents, remediation, and operational risk trends. <br><br>Reserved matters and escalation rights<br><br>No new client growth phase may proceed without documented operational readiness sign-off. No new vendor, platform integration, or outsourced critical service may go live without testing, control validation, and approval. Material operational incidents, repeated SLA breaches, failed reconciliations, or control gaps must be escalated immediately to senior management and relevant committees. The Head of Operations may recommend suspension of onboarding, trading, or service activity where operational risk is not acceptably controlled. Material resilience or continuity weaknesses must be reported with remediation timelines and ownership. Operational evidence supporting regulator-facing submissions must be reviewed and approved through the firmʼs governance process. <br><br>Interfaces With Compliance<br><br>Operations owns execution, process control, resilience, and service delivery. Compliance owns regulatory interpretation, compliance monitoring, policy advice, and challenge. The Head of Operations should partner with Compliance on client onboarding controls, complaints routing, breach escalation, and regulatory change implementation.<br><br><br><br>Candidate Profile<br><br><br><br>Must have<br><br>10+ years in operations leadership within regulated financial services, fintech, wealth management, asset management, or retail investment platforms;5+ years at Head of Operations / COO level in a client-facing regulated environment; strong track record of scaling operations through growth phases;Deep experience with outsourcing governance, broker/custodian relationships, and operational resilience;Strong governance, reporting, stakeholder management, and issue-resolution skills.<br><br>Nice To Have<br><br>Experience in ADGM or DIFC regulated environments;Familiarity with Islamic finance operational requirements;Experience with virtual assets operational infrastructure;Arabic language skills.<br><br>First name Last name Email Resume/CV<br><br>Drop files here<br><br>Powered by Uploadcare<br><br>0 files selected<br><br>No files selected<br><br>Drop files here<br><br>Thank you! Your submission has been received!<br><br>Oops! Something went wrong while submitting the form.<br><br>Can’t find a role that fits you?<br><br>Drop us your CV at hr@denaragroup.com<br><br>Denara Group<br><br>Incorporated in ADGM<br><br>CUSP Ltd.<br><br>Incorporated in DIFC<br><br>Gate District 04, Level 06, Office17, Dubai International Financial Centre (DIFC), Dubai, United Arab Emirates<br><br>Home JOIN OUR TEAMCONTACT US<br><br>Work With Us<br><br>hr@artesia-solutions.com<br><br>hr@denaragroup.com<br><br>Get In Touch<br><br>info@denaragroup.com<br><br>Find us on Linked In<br><br>External Office 112, Floor 22, Office 2206, Sky Tower, Al Reem Island, Abu Dhabi, United Arab Emirates<br><br>Floor 6, office 603, Icon Tower, Barsha Heights, Dubai, United Arab Emirates<br><br>Copyright © 2026 Denara Group. All rights reserved.<br><br>Privacy and Cookie policy Terms and Conditions<br><br>Created by Digitality agency
Join our dynamic corporate team and become part of Aman Group. With offices strategically located around the world (Zug, London, Dubai, Singapore, Bangkok, Miami and New York), our corporate colleagues are at the forefront of driving innovation and excellence for our ultra-luxury brand.<br><br>Role:<br><br>We are seeking an experienced Director of Residences Operations to lead operational excellence across Aman’s growing global residential portfolio. Reporting to the COO, this leadership role will be responsible for defining and maintaining residential operating standards, ensuring exceptional owner experiences, and driving consistency, quality, governance, and financial oversight across all Aman Group Residences. In addition, the role will oversee residential governance frameworks, including Homeowners Associations (HOAs), condominium associations and similar owner-led entities, ensuring effective management, regulatory compliance, transparent communication, and alignment with Aman’s brand standards across the global portfolio.<br><br>Working closely with the Residences, Development, Sales, Legal, Finance, and Hotel Operations teams, the successful candidate will also play a key role in shaping the operational foundations of new residential projects from concept through to opening, ensuring every Aman and Janu residence reflects the brand’s renowned service standards, strong community stewardship, and long-term value proposition.<br><br>Responsibilities:<br><br>Develop, document, and maintain the Aman Residences operating standards across resort-integrated and urban formats. Lead pre-opening planning for new residential openings, from countdown through to stabilization. Establish HOA and residential governance frameworks during the development and pre-opening phases, ensuring a seamless transition to ongoing operations. Define service scope, staffing models, resident experience, amenity programming, and residence care in keeping with the wider Aman brand philosophy. Oversee residential operations across all managed properties, establishing measurable service standards and a regular program of quality reviews. Introduce structured measurement of owner satisfaction and lead the response to its findings. Guide and support Residence Managers and property leadership teams, acting as the senior point of reference for residential operational matters. Lead the operational oversight of Homeowners Associations (HOAs), condominium associations, and comparable residential governance structures, ensuring effective administration, owner engagement, and alignment with brand standards. Provide strategic guidance on community governance, association budgets, reserve funds, service charge structures, board relations, and regulatory compliance. Foster strong relationships with owners, association boards, and resident committees, ensuring transparent communication and effective resolution of operational and community matters. Hold complete oversight of residential rental operations globally. Lead the implementation of the residential rental program globally. Review project designs from an operational perspective, advising on back-of-house provision, staffing flows, amenity planning, and long-term community management requirements. Provide operational input to management agreement discussions in partnership with the Development and Legal teams. Lend expertise for all new residential property openings for Aman and Janu Residences when required, typically three to four years prior to official project opening.<br><br>Requirements:<br><br>A minimum of 15 years' experience in luxury hospitality, branded residences, or high-end residential operations, including at least five years leading across multiple properties or regions. At least five years within luxury branded residential developments or a directly comparable branded-residences business, with residence owners as the principal client. Demonstrated experience working with Homeowners Associations (HOAs), condominium associations, strata organisations or similar owner-governed residential entities, including board engagement and community governance. Strong financial acumen, with direct experience of budgets specific to residential services, including service charge construction, cost allocation, reserve planning, capital expenditure forecasting, and financial reporting to owners and association boards. Experience of both resort-integrated and urban residential formats is an advantage, as is pre-opening experience on a residential or mixed-use project. Familiarity with residential management agreement structures, governance documentation, and owner association frameworks is highly desirable. Excellent stakeholder management skills, with the ability to build credibility and trust with ultra-high-net-worth homeowners, resident boards, developers, and operational teams. A bachelor's degree is required; an MBA or comparable postgraduate qualification is preferred. Fluent English; additional languages are an advantage given the international nature of the portfolio.<br><br>Benefits<br><br>At Aman Group, we believe that our colleagues are at the core of our success. We offer competitive benefits including exciting international career opportunities in a company that is expanding rapidly. We prioritise and support your career journey, making you feel valued, included and at home.<br><br>If you thrive in an ultra-luxury environment and are passionate about warm and personalized hospitality where every detail matters, we invite you to apply to join us on our journey.
Join our dynamic corporate team and become part of Aman Group. With offices strategically located around the world (Zug, London, Dubai, Singapore, Bangkok, Miami and New York), our corporate colleagues are at the forefront of driving innovation and excellence for our ultra-luxury brand.<br><br>Role:<br><br>We are seeking an experienced Director of Residences Operations to lead operational excellence across Aman’s growing global residential portfolio. Reporting to the COO, this leadership role will be responsible for defining and maintaining residential operating standards, ensuring exceptional owner experiences, and driving consistency, quality, governance, and financial oversight across all Aman Group Residences. In addition, the role will oversee residential governance frameworks, including Homeowners Associations (HOAs), condominium associations and similar owner-led entities, ensuring effective management, regulatory compliance, transparent communication, and alignment with Aman’s brand standards across the global portfolio.<br><br>Working closely with the Residences, Development, Sales, Legal, Finance, and Hotel Operations teams, the successful candidate will also play a key role in shaping the operational foundations of new residential projects from concept through to opening, ensuring every Aman and Janu residence reflects the brand’s renowned service standards, strong community stewardship, and long-term value proposition.<br><br>Responsibilities:<br><br>Develop, document, and maintain the Aman Residences operating standards across resort-integrated and urban formats. Lead pre-opening planning for new residential openings, from countdown through to stabilization. Establish HOA and residential governance frameworks during the development and pre-opening phases, ensuring a seamless transition to ongoing operations. Define service scope, staffing models, resident experience, amenity programming, and residence care in keeping with the wider Aman brand philosophy. Oversee residential operations across all managed properties, establishing measurable service standards and a regular program of quality reviews. Introduce structured measurement of owner satisfaction and lead the response to its findings. Guide and support Residence Managers and property leadership teams, acting as the senior point of reference for residential operational matters. Lead the operational oversight of Homeowners Associations (HOAs), condominium associations, and comparable residential governance structures, ensuring effective administration, owner engagement, and alignment with brand standards. Provide strategic guidance on community governance, association budgets, reserve funds, service charge structures, board relations, and regulatory compliance. Foster strong relationships with owners, association boards, and resident committees, ensuring transparent communication and effective resolution of operational and community matters. Hold complete oversight of residential rental operations globally. Lead the implementation of the residential rental program globally. Review project designs from an operational perspective, advising on back-of-house provision, staffing flows, amenity planning, and long-term community management requirements. Provide operational input to management agreement discussions in partnership with the Development and Legal teams. Lend expertise for all new residential property openings for Aman and Janu Residences when required, typically three to four years prior to official project opening.<br><br>Requirements:<br><br>A minimum of 15 years' experience in luxury hospitality, branded residences, or high-end residential operations, including at least five years leading across multiple properties or regions. At least five years within luxury branded residential developments or a directly comparable branded-residences business, with residence owners as the principal client. Demonstrated experience working with Homeowners Associations (HOAs), condominium associations, strata organisations or similar owner-governed residential entities, including board engagement and community governance. Strong financial acumen, with direct experience of budgets specific to residential services, including service charge construction, cost allocation, reserve planning, capital expenditure forecasting, and financial reporting to owners and association boards. Experience of both resort-integrated and urban residential formats is an advantage, as is pre-opening experience on a residential or mixed-use project. Familiarity with residential management agreement structures, governance documentation, and owner association frameworks is highly desirable. Excellent stakeholder management skills, with the ability to build credibility and trust with ultra-high-net-worth homeowners, resident boards, developers, and operational teams. A bachelor's degree is required; an MBA or comparable postgraduate qualification is preferred. Fluent English; additional languages are an advantage given the international nature of the portfolio.<br><br>Benefits<br><br>At Aman Group, we believe that our colleagues are at the core of our success. We offer competitive benefits including exciting international career opportunities in a company that is expanding rapidly. We prioritise and support your career journey, making you feel valued, included and at home.<br><br>If you thrive in an ultra-luxury environment and are passionate about warm and personalized hospitality where every detail matters, we invite you to apply to join us on our journey.
Join our dynamic corporate team and become part of Aman Group. With offices strategically located around the world (Zug, London, Dubai, Singapore, Bangkok, Miami and New York), our corporate colleagues are at the forefront of driving innovation and excellence for our ultra-luxury brand.<br><br>Role:<br><br>We are seeking an experienced Director of Residences Operations to lead operational excellence across Aman’s growing global residential portfolio. Reporting to the COO, this leadership role will be responsible for defining and maintaining residential operating standards, ensuring exceptional owner experiences, and driving consistency, quality, governance, and financial oversight across all Aman Group Residences. In addition, the role will oversee residential governance frameworks, including Homeowners Associations (HOAs), condominium associations and similar owner-led entities, ensuring effective management, regulatory compliance, transparent communication, and alignment with Aman’s brand standards across the global portfolio.<br><br>Working closely with the Residences, Development, Sales, Legal, Finance, and Hotel Operations teams, the successful candidate will also play a key role in shaping the operational foundations of new residential projects from concept through to opening, ensuring every Aman and Janu residence reflects the brand’s renowned service standards, strong community stewardship, and long-term value proposition.<br><br>Responsibilities:<br><br>Develop, document, and maintain the Aman Residences operating standards across resort-integrated and urban formats. Lead pre-opening planning for new residential openings, from countdown through to stabilization. Establish HOA and residential governance frameworks during the development and pre-opening phases, ensuring a seamless transition to ongoing operations. Define service scope, staffing models, resident experience, amenity programming, and residence care in keeping with the wider Aman brand philosophy. Oversee residential operations across all managed properties, establishing measurable service standards and a regular program of quality reviews. Introduce structured measurement of owner satisfaction and lead the response to its findings. Guide and support Residence Managers and property leadership teams, acting as the senior point of reference for residential operational matters. Lead the operational oversight of Homeowners Associations (HOAs), condominium associations, and comparable residential governance structures, ensuring effective administration, owner engagement, and alignment with brand standards. Provide strategic guidance on community governance, association budgets, reserve funds, service charge structures, board relations, and regulatory compliance. Foster strong relationships with owners, association boards, and resident committees, ensuring transparent communication and effective resolution of operational and community matters. Hold complete oversight of residential rental operations globally. Lead the implementation of the residential rental program globally. Review project designs from an operational perspective, advising on back-of-house provision, staffing flows, amenity planning, and long-term community management requirements. Provide operational input to management agreement discussions in partnership with the Development and Legal teams. Lend expertise for all new residential property openings for Aman and Janu Residences when required, typically three to four years prior to official project opening.<br><br>Requirements:<br><br>A minimum of 15 years' experience in luxury hospitality, branded residences, or high-end residential operations, including at least five years leading across multiple properties or regions. At least five years within luxury branded residential developments or a directly comparable branded-residences business, with residence owners as the principal client. Demonstrated experience working with Homeowners Associations (HOAs), condominium associations, strata organisations or similar owner-governed residential entities, including board engagement and community governance. Strong financial acumen, with direct experience of budgets specific to residential services, including service charge construction, cost allocation, reserve planning, capital expenditure forecasting, and financial reporting to owners and association boards. Experience of both resort-integrated and urban residential formats is an advantage, as is pre-opening experience on a residential or mixed-use project. Familiarity with residential management agreement structures, governance documentation, and owner association frameworks is highly desirable. Excellent stakeholder management skills, with the ability to build credibility and trust with ultra-high-net-worth homeowners, resident boards, developers, and operational teams. A bachelor's degree is required; an MBA or comparable postgraduate qualification is preferred. Fluent English; additional languages are an advantage given the international nature of the portfolio.<br><br>Benefits<br><br>At Aman Group, we believe that our colleagues are at the core of our success. We offer competitive benefits including exciting international career opportunities in a company that is expanding rapidly. We prioritise and support your career journey, making you feel valued, included and at home.<br><br>If you thrive in an ultra-luxury environment and are passionate about warm and personalized hospitality where every detail matters, we invite you to apply to join us on our journey.
المهام الرئيسية<br><br> إنشاء وتطوير أنظمة التدقيق الداخلي للمجموعة وإجراءاتها، وبناء نظام تحكم بالrisks والامتثال يتماشى مع المعايير الدولية؛ وتنسيق خطة التدقيق السنوية للمجموعة، والتدقيقات الخاصة، وتقييم المخاطر ومراجعة الضوابط الداخلية؛ إجراء تدقيق مالي وتشغيلي للمجموعة وفروعها الإقليمية (المملكة المتحدة، الإمارات العربية المتحدة، الولايات المتحدة، باكستان، مصر، قوانغتشو)؛ تنفيذ تدقيق ومراقبة شاملة للمراحل الحاسمة مثل شراء الأراضي، وتكاليف البناء، ومبالغ التحصيل من المبيعات، واستخدام الأموال؛ مراجعة البيانات المالية وتدفقات الأموال، وتحديد المخاطر المحتملة وتقديم توصيات الإصلاح؛ مراجعة العقود وسلسلة التوريد والمعاملات المرتبطة لضمان الامتثال والشفافية؛ تقديم تقارير التدقيق وخطط التحسين مباشرة إلى رئيس مجلس الإدارة وCOO، ومتابعة تنفيذها؛ التنسيق مع شركات التدقيق الخارجية والبنوك والضرائب ومستشاري القانوني للحفاظ على اتساق حوكمة المالية مع المعايير الدولية؛ المشاركة في تمويل واستثمار المجموعة والتكاليف المرتبطة بالاستحواذ والمشروعات الخارجية وتقييم مخاطرها لدعم اتخاذ القرار.<br><br> متطلبات العمل<br><br> شهادة جامعية فما فوق في التدقيق أو المحاسبة أو الإدارة المالية أو التخصصات ذات الصلة؛ خبرة في التدقيق أو الرقابة الداخلية بمجموعة كبيرة لا تقل عن 10 سنوات، منها 3 سنوات على الأقل في منصب مدير التدقيق؛ يفضل خبرة في التدقيق لمكاتب المحاسبة الأربع الكبرى (KPMG، PwC، EY، Deloitte) في قطاع العقارات أو البناء؛ فهم لنماذج المالية لشركات العقار في الصين ومنطق إدارة الأموال، والقدرة على إجراء تدقيق منظّم وفق المعايير الدولية؛ إلمام بمعايير التدقيق الدولية (ISA) ونظم الرقابة الداخلية وإدارة المخاطر؛ الأفضلية لذوي شهادات CPA / ACCA / CIA الدولية؛ الطلاقة في الإنجليزية كتابة وتحدثاً وقراءة ونطقاً، والقدرة على إعداد تقارير التدقيق باللغة الإنجليزية بشكل مستقل قيادة اجتماعات عابرة للحدود؛ التفكير النقدي والقدرة على الحكم بدقة، والقدرة على الحفاظ على الاستقلال في هيكل متعدد الدول؛ قدرة عالية على تحمل الضغط والعمل بسرعات عالية وفي مشاريع متعددة ضمن بيئة عمل دولية؛ الرغبة في الإقامة الطويلة في دبي.
About Moove<br><br>Moove is one of the world's fastest-growing mobility infrastructure companies.<br><br>We finance and supply vehicles to mobility platforms across Africa, the Middle East, Asia, and Latin America and we're building the infrastructure layer that the next generation of mobility will depend on. The company is pre-IPO, operating at scale across multiple geographies, and moving through one of the most consequential phases of its growth.<br><br>The pace is fast and the stakes are high. The decisions being made now will define the company for a decade. We are building the next phase of this business to be AI-native from the ground up and the people around the leadership table need to be operating at their best.<br><br>About The Role<br><br>The Director of Strategy & Operations serves as a trusted partner to the Co-CEO and President, ensuring that ambitious growth plans are executable, aligned, and supported across the organisation. The role will be crucial in operationalizing the vision of Moove.<br><br>On the execution side, this role owns the operating rhythm of the leadership team, converts strategic direction into clear accountabilities, and ensures decisions are structured, actioned, and embedded across business units. On the strategic side, the Director of Strategy & Operations researches and constructs long-term corporate strategy, embeds governance and decision rights, and provides forward-looking scenario analysis to feed into any corporate planning.<br><br>Because much of the company’s operating infrastructure is still being built, this role carries significant build responsibility. The Director of Strategy & Operations will design the ways of working, stand up performance frameworks, and embed the OKR and scorecard systems through which the business runs. This is an execution role with strategic range, the ratio matters, and the ceiling is high.<br><br>What You’ll Be Doing<br><br>Strategy and Governance<br><br>Research, construct, and support the development of long-term corporate strategy in partnership with the Co-CEO and President; ensure it is cascaded into business unit priorities through structured communication channels including town halls, leadership briefings, and BU-level planning. Operationalise the operating model, ensuring business units are aligned, accountable, and able to deliver against growth priorities Guide the decentralisation effort, embedding governance structures and clear decision rights across business units Partner with senior functional leaders to identify and close capability gaps that impact business performance Provide forward-looking scenario analysis to feed into future strategy<br><br>Operating Rhythm and Execution<br><br>Own the executive operating rhythm, leadership meetings, offsites, board and committee reviews, ensuring decisions are structured, actioned, and embedded Translate strategic direction into clear actions, owners, and timelines across the organisation; hold stakeholders accountable to commitments Identify and remove blockers; drive stalled decisions to resolution with pace and rigour Facilitate integration across functions and business units, aligning resources and priorities to avoid silos Identify and escalate risks that may impact business performance or growth, ensuring mitigation plans are in place<br><br>Performance and Organizational Effectiveness<br><br>Embed OKRs and business performance scorecards in collaboration with the People Team; provide data-driven insights to the Co-CEO and executive team to inform decisions Ensure business performance outcomes are supported by aligned people performance priorities Manage information flow to and from the Co-CEO, surface what requires attention and filter what does not<br><br>Strategic Outputs<br><br>Prepare and own high-stakes outputs: board materials, investor updates, strategic documents, and executive briefings Lead specific strategic and operational workstreams directly when required, including platform development and capital markets preparation Identify and deploy AI tools and workflows to increase the velocity and quality of the Co-CEO’s office<br><br>Experience<br><br>What You will need for this position<br><br>6–10 years of experience owning outcomes in high-growth or high-complexity environments Prior experience as a Chief of Staff, Director of Strategy & Operations, COO, or senior operator at a high-velocity technology company, or equivalent seniority from top-tier strategy consulting with demonstrated operational delivery Experience building or running a critical function through a period of rapid growth, transformation, or M&A activity Demonstrable track record of closing things, decisions, commitments, workstreams, at pace and without loss of quality<br><br>Skills And Capabilities<br><br>Exceptional written communication; produces board-quality documents, strategic memos, and executive briefings independently Ability to process complexity quickly, communicate it clearly, and operate with minimal direction Genuinely AI-native; uses AI to increase personal and team velocity, with experience managing AI-enabled workflows or operating system design Sufficient fluency across technology, capital markets, and business transformation to engage credibly across Moove’s active workstreams Strong product and technology instincts; understands how software is built, how platforms scale, and how technology and physical operations intersect Sound judgment on when to act independently and when to escalate Available across geographies and time zones as required<br><br>What Does Success Look Like<br><br>The Co-CEO and President’s office operates as a high-performance execution engine, no decisions stall, no commitments drop The company’s operating cadence is designed, implemented, and running effectively within the first 90 days OKRs and performance scorecards are embedded and generating actionable insights for the executive team Governance structures and decision rights are documented and operational across all business units Board and investor outputs are produced on time, to a consistently high standard Strategic workstreams move faster and with greater clarity as a direct result of this role’s involvement<br><br>Who You'll Be Working with:<br><br>Directly reporting to our CO-CEO & President, and closely working with our office of the CEO team.<br><br>About The Team<br><br>Our team is collaborative, positive, curious, and engaged. We think fast, work smart, laugh often, and are looking for like-minded people to join us in our mission to disrupt vehicle ownership and make financial freedom within reach.<br><br>Moove is strongly committed to diversity within its community. The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently.<br><br>Pre-hiring Notice: Moove relies on the accuracy of information contained in employment applications, as well as the accuracy of other data presented throughout the hiring process and during employment. Any misrepresentations, falsifications, or material omissions in any information or data provided by an applicant may result in the applicant being excluded from further consideration for employment or if an individual has already been hired, termination of employment.<br><br>EEO Statement: Moove is an equal opportunity employer and does not discriminate on the basis of gender, race, sexual orientation, marital status, religion, political affiliation or any other protected characteristic.
<section><p class="heading jdMain">وصف الوظيفة</p><p class="heading">الأدوار والمسؤوليات</p><div class="paragraph"><p>يمتلك مساعد مدير المشتريات مسؤولية قيادة كاملة للإشراف على جميع أنشطة المشتريات عبر محفظة المشروع. يتحمل المُشغل مسؤولية المصادر الاستراتيجية للمقاولين الفرعيين، والموردين، والخدمات؛ تنظيم سير العمل من مرحلة العطاء حتى منح المقاولة والتوثيق؛ والتأكد من أن جميع المشتريات تُنفَّذ بشكلٍ فوري وبتكلفة مناسبة وبامتثال تام. يعمل هذا الدور كواجهة أساسية بين قسم المشتريات والقيادة العليا، وإدارة المشاريع، ومراقبة التكاليف، وقسم العقود، وهو المسؤول عن الحفاظ على أعلى معايير الحوكمة التجارية، والهندسة القيمية، وإدارة البائعين عبر جميع المشاريع.</p><br><ol><li><p>المسؤوليات الأساسية</p></li></ol><p>A. القيادة والاستراتيجية</p><ul><li><p>توفير التوجيه الاستراتيجي والإدارة اليومية لقسم المشتريات؛ تحديد أهداف الفريق، معايير الأداء، وأولويات عبء العمل عبر جميع المشاريع النشطة والقادمة.</p></li><li><p>قيادة وتوجيه وتقييم فريق المشتريات بما في ذلك المهندسين الأقدم، والمهندسين، والمنسقين، وموظفي الدعم؛ تحديد احتياجات التطوير ودفع تحسين الكفاءة بشكل مستمر.</p></li><li><p>تطوير وتنفيذ وتحسين سياسات المشتريات والإجراءات والقوالب وتدفقات العمل باستمرار لتعزيز كفاءة القسم والامتثال والنتائج التجارية.</p></li><li><p>العمل كحلقة الوصل الأساسية بين قسم المشتريات والقيادة العليا ومديري المشاريع ومراقبة التكاليف والعقود وقسم العطاءات في جميع مسائل المشتريات.</p></li></ul><p>B. الحصول على العروض وإدارة المقاولين الفرعيين</p><ul><li><p>إدارة دورة المشتريات الكاملة، من استلام مستندات المشروع المعتمدة من قسم العطاءات حتى منح المقاولة والتسليم لقسم العقود.</p></li><li><p>إدارة إعداد سجلات المشتريات لجميع المواقع الجديدة المفتوحة وفقاً لبَوْج العمل الرئيسي، بما في ذلك عناصر PS وPC؛ التأكد من إصدار حزم الاستفسار الشاملة للمقاولين الفرعيين والموردين المدرجين في قائمة الاختيار في الوقت المناسب.</p></li><li><p>قيادة والإشراف على الحصول على العروض، وتقييمها، والتفاوض على حزم المقاولات؛ ضمان أفضل قيمة للمشتريات عبر أبعاد التكلفة والجودة والتسليم والخدمة بما يتوافق مع مواصفات المشروع والمتطلبات التعاقدية.</p></li><li><p>مراجعة واعتماد وتقديم بيانات المقارنة وتوصيات منح العقد إلى القيادة العليا؛ إجراء المفاوضات النهائية وتثبيت النطاق، والأسعار، والشروط التجارية قبل المنح.</p></li><li><p>إدارة عملية منح المقاولات من خلال إعداد نطاق العمل ووثائق العطاءات؛ تنسيق الاعتمادات من مراقبة التكاليف، مدير المشروع، رئيس التشغيل، والرئيس التنفيذي قبل المنح، وتحويلها إلى قسم العقود لإصدار اتفاقية المقاولة.</p></li><li><p>تنظيم إعداد واعتماد توقيع المقاول الفرعي على بيانات النطاق ومصفوفة المسؤوليات لجميع النطاقات النهائية؛ التأكد من توزيع رسومات العقد، والمواصفات، ووثائق النطاق من قبل المقاول الفرعي وبختمه.</p></li></ul><p>C. الحوكمة التجارية والميزانية ومراقبة التكاليف</p><ul><li><p>مراقبة وتنظيم ميزانيات مشروع الشراء عبر جميع المواقع النشطة؛ استباق فرص التوفير والهندسة القيمية وتصعيد مخاطر الميزانية إلى إدارة المشروع والقيادة العليا.</p></li><li><p>الإشراف على إعداد التدفقات النقدية للمشتريات وتقارير التوقعات؛ التأكد من تتبع الالتزامات المالية للقسم بشكل دقيق وتقديم تقاريرها للقيادة العليا وقسم المالية.</p></li><li><p>التنسيق مع فريق الأعمال لحل التباينات والمطالبات والقضايا التجارية الناتجة عن أنشطة المشتريات والتأكد من توثيق جميع التعديلات التجارية والموافقة عليها بشكل صحيح.</p></li><li><p>التأكد من الامتثال الكامل لمواصفات المشروع، والشروط التعاقدية، وسياسات الشركة، ومعايير الجودة خلال جميع أنشطة المشتريات وعبر جميع أعضاء الفريق.</p></li></ul><p>D. إدارة الموردين والمقاولين الفرعيين</p><ul><li><p>امتلاك والإشراف على قاعدة بيانات الموردين والمقاولين في الشركة؛ الإشراف على التأهيل المسبق للموردين والمقاولين الفرعيين، وقيادة التقييم اللاحق للأداء للحفاظ على سلسلة توريد عالية الجودة معتمدة.</p></li><li><p>بناء والحفاظ على علاقات قوية ومهنية مع الموردين والمقاولين الفرعيين الرئيسيين؛ العمل كنقطة تصعيد رئيسية للمواضيع الفنية والتجارية، وطلبات المعلومات، وتسوية النزاعات.</p></li><li><p>مراقبة صلاحية عروض الأسعار، والأسعار، وجداول التسليم، والجداول الزمنية للموافقة؛ التأكد من أن يتابع الفريق بنشاط جميع بنود المشتريات المفتوحة لمنع تأخير برامج المشروع.</p></li></ul><p>E. التقارير والوثائق وحوكمةERP</p><ul><li><p>مراجعة واعتماد تقارير حالة المشتريات الشهرية لجميع المشاريع؛ التأكد من أن سجلات ومتون ومهام المشتريات دقيقة ومحدثة في جميع الأوقات.</p></li><li><p>ضمان تحكم قوي في الوثائق عبر جميع أنشطة المشتريات بما في ذلك RFQ، ووثائق العطاء، والعروض، وبيانات المقارنة، ووثائق نطاق العمل، وتقديم العروض، وجميع المراسلات المرتبطة؛ الحفاظ على السجلات بشكل منظم وجاهز للمراجعة.</p></li><li><p>الحوكمة لاستخدام نظام ERP عبر القسم، وضمان تسجيل البيانات وتتبع المشتريات والتقارير والتنسيق بالمشروعات بدقة واتساق من قبل جميع أعضاء الفريق.</p></li><li><p>التنسيق مع الفرق الفنية ومواقع العمل للوضوح والموافقة على جميع المسائل المتعلقة بالمشتريات؛ التأكد من توافق أنشطة المشتريات مع برامج المشروع ومتطلبات الموقع والمواصفات الهندسية.</p></li></ul><ol><li><p>كفاءات رئيسية</p></li></ol><p>قيادة الشراء الاستراتيجي: القدرة على وضع استراتيجية الشراء، وإدارة دورة حياة المقاول الفرعي كاملة، وضمان أفضل قيمة عبر محفظة من مشاريع البناء المتزامنة</p><p>الكفاءة التجارية والتفاوض: قدرة قوية على تقييم العروض، وقيادة مفاوضات معقدة، وتجميد شروط مواتية، وإدارة التباينات والمطالبات في بيئة التعاقدات الإنشائية</p><p>الفهم الفني: القدرة على قراءة وتفسير رسومات العطاءات، وقوائم الكميات، والمواصفات؛ ومعرفة تقنية كافية لتقييم امتثال نطاق المقاول الفرعي والتنسيق بفعالية مع الفرق الهندسية والميدانية</p><p>إدارة الموردين وسلسلة التوريد: قدرة مثبتة على بناء والحفاظ على قاعدة مورّدين ومقاولين فرعيين عالية الجودة من خلال التقييم المسبق الدقيق، وتقييم الأداء، وإدارة العلاقات</p><p>التخطيط والمهارات التنظيمية: قدرة مثبتة على إدارة مسارات عمل مشتريات متعددة في آن واحد، وتحديد الأولويات بشكل فعال، والحفاظ على سجلات ومخططات وتقارير مشتريات منظمة عبر عدة مشاريع في آن واحد</p><p>إدارة أصحاب المصلحة: مهارة في التنسيق مع القيادة العليا، وفِرَق المشروع، ومراقبة التكاليف، والعقود، وإدارة المواقع؛ والقدرة على توصيل نتائج المشتريات بوضوح وتأثير القرارات على جميع المستويات</p><p>تطوير الفريق: القدرة المثبتة على توجيه وتطوير فريق المشتريات، وتحديد المساءلة بوضوح، وبناء ثقافة أداء عالٍ من الدقة والامتثال والتحسن المستمر</p></div></section><section><p class="heading">الملف المرشح المطلوب</p><p class="paragraph"></p><p>متحدث عربي/ درجة البكالوريوس في الهندسة المدنية</p><p></p></section>
Whole industries have been disrupted and transformed in recent years by technology. As a technology consulting professional, you’ll help businesses realize the value they can gain from their technology investments — supporting strategy, transformation execution, operating model design and technology-enabled growth. As part of a high-performing team, you’ll deliver exceptional client service — advising on how digital transformation, IT operations, enterprise architecture, digital platforms, data, AI and emerging technologies contribute to performance improvement and act as a multiplying effect during major program transformations.<br><br>As organizations look to leverage the advantage technology offers, we’ll work with you to further develop the consultancy, leadership and analytical skills that you’ll need in today’s environment. Working on projects that cross borders and sectors, the experiences you gain here will be more valuable than anywhere else. So, whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.<br><br>The opportunity<br><br>EY is looking for Senior resources to join our rapidly expanding Technology Consulting team in the UAE.<br><br>The roles will be based in the UAE, and will serve MENA clients both remotely and onsite across different MENA locations, primarily across the GCC.<br><br>This is a leadership opportunity for experienced technology strategy and transformation professionals who can shape and deliver large-scale technology and digital transformation programs, engage senior executives, generate sales opportunities, build high-performing teams and contribute to business development across priority sectors including Oil & Gas, IT, Digital, AI and Data.<br><br>Key Responsibilities<br><br> Understand clients’ business strategy, vision and transformation priorities, and translate them into practical technology strategy, digital transformation roadmaps and execution plans. Lead strategic technology transformation engagements across IT operations, digital transformation, enterprise architecture, IT solution delivery, digital platforms, AI architecture, data and emerging technologies. Assess the impact of business strategy on the technology landscape, including organization, governance, processes, information, architecture, applications, infrastructure, cybersecurity, sourcing models and operating models. Create technology strategy, target operating model and transformation blueprints that help clients realize strategic objectives through technology-enabled capabilities. Lead the design and delivery of multi-year transformation roadmaps, including initiatives, investment cases, benefits realization, sequencing, dependencies and governance structures. Guide clients through enterprise-wide transformations, including IT operations transformation, digital platform modernization, cloud-enabled delivery, ERP-enabled transformation, AI/data initiatives and technology modernization programs. Shape enterprise architecture and AI architecture approaches, ensuring technology solutions are scalable, secure, integrated and aligned to business outcomes. Support clients in defining governance, decision rights, capability models, organizational structures, roles, skills and performance measures for technology, digital and IT functions. Interact with CXO-level stakeholders and senior management across client organizations, including CIOs, CTOs, CDOs, COOs, CFOs and business unit leaders. Develop trusted advisor relationships by bringing relevant perspectives on technology trends, AI/Gen AI, data platforms, cloud, automation, innovation ecosystems, cybersecurity, responsible AI and digital value creation. Lead engagement teams and provide senior leadership in the planning, assessment, design and delivery of successful technology strategy and transformation engagements. Drive sales and opportunity generation activities, including opportunity shaping, proposal development, commercial discussions, account planning and contribution to the strategic direction of the Technology Strategy & Transformation practice. Deliver projects end-to-end, ensuring quality, stakeholder alignment, commercial discipline, delivery governance and measurable client outcomes. Build, mentor and develop multidisciplinary teams, including consultants, managers, subject matter experts and third-party delivery partners. Leverage EY’s global network and cross-functional expertise to develop relevant technology transformation insights and deliver high-quality outcomes for clients.<br><br>Technical Skills Requirements<br><br> 10–15+ years of relevant experience, with 10+ years typically aligned to Senior Manager level and 12–15+ years typically aligned to Director level. Strong exposure to technology strategy, digital transformation, IT operations, enterprise architecture, IT solution delivery, digital platforms, AI architecture, data/AI programs, innovation-led transformation or technology modernization. Preferred industry background includes Oil & Gas, IT, Digital, AI and Data-led transformation environments. Strong experience leading technology strategy, digital transformation, transformation PMO, IT/digital operating model, innovation roadmap, enterprise architecture, ERP-enabled transformation, data/AI or cloud-enabled programs. Demonstrated ability to design target operating models, governance structures, processes, capability frameworks and implementation roadmaps for technology, digital or IT functions. Experience managing complex transformation programs with multiple stakeholders, workstreams, vendors and delivery teams across business and technology functions. Ability to shape business cases, investment roadmaps, benefits tracking models and transformation value cases, including cost/benefit and total cost of ownership considerations. Strong understanding of digital and technology trends, including AI/Gen AI, data platforms, cloud, automation, cybersecurity, enterprise applications, product-oriented delivery and agile/lean delivery models. Experience working with senior technology and business leadership to shape the IT strategic agenda, create demand and guide transformation priorities. Strong commercial orientation with experience supporting sales pursuits, opportunity generation, proposals and account growth. Exposure to MENA/GCC client environments is preferred, particularly large-scale transformation programs in UAE, KSA or broader GCC markets. Relevant certifications such as TOGAF, PMP, PRINCE2, SAFe, ITIL, cloud certifications, agile certifications or digital transformation credentials are advantageous. Strong executive communication, storyboarding, proposal writing and board-level presentation skills.<br><br>Client responsibilities<br><br> Build and maintain appropriate relationships with clients; leverage relationships to effectively execute work and expand impact. Connect the right EY team members to key client contacts and mobilize cross-functional capabilities around client priorities. Maintain open and proactive communication with senior client stakeholders and engagement leadership. Build credibility by understanding clients’ businesses, sectors, competitive pressures and transformation agendas. Bring diverse and thought-provoking perspectives and EY points of view to explore practical technology-enabled solutions with clients. Support approaches when challenged and influence senior client team members by establishing credibility on specialist matters and technical judgment. Analyze market trends, long-term plans and the financial implications of technology and business strategies. Develop a wide and deep network across client organizations and professional bodies, creating lasting and mutually beneficial relationships. Deliver an exceptional client experience across all engagements by maintaining the right level of relationships, anticipating needs and resolving critical client issues. Develop account plans and coordinate delivery of a range of service offerings, building trust by mobilizing the right resources and facilitating consistent quality. Drive opportunities to expand client services based on current offerings and client feedback, negotiate significant changes in scope and resolve disagreements around project outcomes. Take the lead in forecasting budget issues and recommending appropriate responses.<br><br>Internal Expectations<br><br> Take ownership for driving professional growth and leveraging coaching, learning and new experiences. Confidently and authentically present complex messages using a variety of media and methods that build strong relationships based on trust. Demonstrate influencing skills that address the varied interests and individual styles of others. Create a positive team environment, balancing individual initiative with team collaboration and EY priorities, and encouraging people to speak up and express differing views. Adopt appropriate coaching techniques to meet the various needs of team members. Assemble the right team to achieve business goals by creating the right mix of skills and the right conditions to work together effectively. Improve commitment and engagement of team members while focusing on achievement of their goals. Provide constructive feedback tailored to each person’s style and environment. Recommend development activities tailored to each team member’s needs and learning style. Resolve competing priorities and resource allocation issues, building collaboration across organizational boundaries.<br><br>What we look for<br><br>Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident leader equipped with strong stakeholder management, people leadership, commercial acumen and a genuine passion to make things happen in a dynamic organization.<br><br>We are looking for professionals who can combine strategic thinking with hands-on delivery leadership — someone who can shape the technology agenda with senior executives, generate opportunities and mobilize teams to deliver transformation outcomes at pace.<br><br>What we offer<br><br>We offer a competitive compensation package where you’ll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer:<br><br> Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.<br><br>If you can demonstrate that you meet the criteria above, please contact us as soon as possible.<br><br>The Exceptional EY Experience. It’s Yours To Build.<br><br>EY | Building a better working world<br><br>EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.<br><br>Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.<br><br>Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
Whole industries have been disrupted and transformed in recent years by technology. As a technology consulting professional, you’ll help businesses realize the value they can gain from their technology investments — supporting strategy, transformation execution, operating model design and technology-enabled growth. As part of a high-performing team, you’ll deliver exceptional client service — advising on how digital transformation, IT operations, enterprise architecture, digital platforms, data, AI and emerging technologies contribute to performance improvement and act as a multiplying effect during major program transformations.<br><br>As organizations look to leverage the advantage technology offers, we’ll work with you to further develop the consultancy, leadership and analytical skills that you’ll need in today’s environment. Working on projects that cross borders and sectors, the experiences you gain here will be more valuable than anywhere else. So, whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.<br><br>The opportunity<br><br>EY is looking for Senior resources to join our rapidly expanding Technology Consulting team in the UAE.<br><br>The roles will be based in the UAE, and will serve MENA clients both remotely and onsite across different MENA locations, primarily across the GCC.<br><br>This is a leadership opportunity for experienced technology strategy and transformation professionals who can shape and deliver large-scale technology and digital transformation programs, engage senior executives, generate sales opportunities, build high-performing teams and contribute to business development across priority sectors including Oil & Gas, IT, Digital, AI and Data.<br><br>Key Responsibilities<br><br> Understand clients’ business strategy, vision and transformation priorities, and translate them into practical technology strategy, digital transformation roadmaps and execution plans. Lead strategic technology transformation engagements across IT operations, digital transformation, enterprise architecture, IT solution delivery, digital platforms, AI architecture, data and emerging technologies. Assess the impact of business strategy on the technology landscape, including organization, governance, processes, information, architecture, applications, infrastructure, cybersecurity, sourcing models and operating models. Create technology strategy, target operating model and transformation blueprints that help clients realize strategic objectives through technology-enabled capabilities. Lead the design and delivery of multi-year transformation roadmaps, including initiatives, investment cases, benefits realization, sequencing, dependencies and governance structures. Guide clients through enterprise-wide transformations, including IT operations transformation, digital platform modernization, cloud-enabled delivery, ERP-enabled transformation, AI/data initiatives and technology modernization programs. Shape enterprise architecture and AI architecture approaches, ensuring technology solutions are scalable, secure, integrated and aligned to business outcomes. Support clients in defining governance, decision rights, capability models, organizational structures, roles, skills and performance measures for technology, digital and IT functions. Interact with CXO-level stakeholders and senior management across client organizations, including CIOs, CTOs, CDOs, COOs, CFOs and business unit leaders. Develop trusted advisor relationships by bringing relevant perspectives on technology trends, AI/Gen AI, data platforms, cloud, automation, innovation ecosystems, cybersecurity, responsible AI and digital value creation. Lead engagement teams and provide senior leadership in the planning, assessment, design and delivery of successful technology strategy and transformation engagements. Drive sales and opportunity generation activities, including opportunity shaping, proposal development, commercial discussions, account planning and contribution to the strategic direction of the Technology Strategy & Transformation practice. Deliver projects end-to-end, ensuring quality, stakeholder alignment, commercial discipline, delivery governance and measurable client outcomes. Build, mentor and develop multidisciplinary teams, including consultants, managers, subject matter experts and third-party delivery partners. Leverage EY’s global network and cross-functional expertise to develop relevant technology transformation insights and deliver high-quality outcomes for clients.<br><br>Technical Skills Requirements<br><br> 10–15+ years of relevant experience, with 10+ years typically aligned to Senior Manager level and 12–15+ years typically aligned to Director level. Strong exposure to technology strategy, digital transformation, IT operations, enterprise architecture, IT solution delivery, digital platforms, AI architecture, data/AI programs, innovation-led transformation or technology modernization. Preferred industry background includes Oil & Gas, IT, Digital, AI and Data-led transformation environments. Strong experience leading technology strategy, digital transformation, transformation PMO, IT/digital operating model, innovation roadmap, enterprise architecture, ERP-enabled transformation, data/AI or cloud-enabled programs. Demonstrated ability to design target operating models, governance structures, processes, capability frameworks and implementation roadmaps for technology, digital or IT functions. Experience managing complex transformation programs with multiple stakeholders, workstreams, vendors and delivery teams across business and technology functions. Ability to shape business cases, investment roadmaps, benefits tracking models and transformation value cases, including cost/benefit and total cost of ownership considerations. Strong understanding of digital and technology trends, including AI/Gen AI, data platforms, cloud, automation, cybersecurity, enterprise applications, product-oriented delivery and agile/lean delivery models. Experience working with senior technology and business leadership to shape the IT strategic agenda, create demand and guide transformation priorities. Strong commercial orientation with experience supporting sales pursuits, opportunity generation, proposals and account growth. Exposure to MENA/GCC client environments is preferred, particularly large-scale transformation programs in UAE, KSA or broader GCC markets. Relevant certifications such as TOGAF, PMP, PRINCE2, SAFe, ITIL, cloud certifications, agile certifications or digital transformation credentials are advantageous. Strong executive communication, storyboarding, proposal writing and board-level presentation skills.<br><br>Client responsibilities<br><br> Build and maintain appropriate relationships with clients; leverage relationships to effectively execute work and expand impact. Connect the right EY team members to key client contacts and mobilize cross-functional capabilities around client priorities. Maintain open and proactive communication with senior client stakeholders and engagement leadership. Build credibility by understanding clients’ businesses, sectors, competitive pressures and transformation agendas. Bring diverse and thought-provoking perspectives and EY points of view to explore practical technology-enabled solutions with clients. Support approaches when challenged and influence senior client team members by establishing credibility on specialist matters and technical judgment. Analyze market trends, long-term plans and the financial implications of technology and business strategies. Develop a wide and deep network across client organizations and professional bodies, creating lasting and mutually beneficial relationships. Deliver an exceptional client experience across all engagements by maintaining the right level of relationships, anticipating needs and resolving critical client issues. Develop account plans and coordinate delivery of a range of service offerings, building trust by mobilizing the right resources and facilitating consistent quality. Drive opportunities to expand client services based on current offerings and client feedback, negotiate significant changes in scope and resolve disagreements around project outcomes. Take the lead in forecasting budget issues and recommending appropriate responses.<br><br>Internal Expectations<br><br> Take ownership for driving professional growth and leveraging coaching, learning and new experiences. Confidently and authentically present complex messages using a variety of media and methods that build strong relationships based on trust. Demonstrate influencing skills that address the varied interests and individual styles of others. Create a positive team environment, balancing individual initiative with team collaboration and EY priorities, and encouraging people to speak up and express differing views. Adopt appropriate coaching techniques to meet the various needs of team members. Assemble the right team to achieve business goals by creating the right mix of skills and the right conditions to work together effectively. Improve commitment and engagement of team members while focusing on achievement of their goals. Provide constructive feedback tailored to each person’s style and environment. Recommend development activities tailored to each team member’s needs and learning style. Resolve competing priorities and resource allocation issues, building collaboration across organizational boundaries.<br><br>What we look for<br><br>Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident leader equipped with strong stakeholder management, people leadership, commercial acumen and a genuine passion to make things happen in a dynamic organization.<br><br>We are looking for professionals who can combine strategic thinking with hands-on delivery leadership — someone who can shape the technology agenda with senior executives, generate opportunities and mobilize teams to deliver transformation outcomes at pace.<br><br>What we offer<br><br>We offer a competitive compensation package where you’ll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer:<br><br> Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.<br><br>If you can demonstrate that you meet the criteria above, please contact us as soon as possible.<br><br>The Exceptional EY Experience. It’s Yours To Build.<br><br>EY | Building a better working world<br><br>EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.<br><br>Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.<br><br>Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
<p>يدعم مساعد العمليات الوظائف التشغيلية اليومية للمنظمة، لضمان استمرار العمليات بسلاسة وكفاءة. تتضمن هذه الوظيفة مهام إدارية، والتنسيق مع الفرق، والمساعدة في تنفيذ الاستراتيجيات التشغيلية لتحقيق أهداف المنظمة.<br />
المسؤوليات تشمل;</p>
<p>– الدعم الإداري:</p>
<p>المساعدة في إعداد وتنظيم الوثائق والتقارير والسجلات.<br />
إدارة الجداول الزمنية والاجتماعات والمراسلات لفريق مدير العمليات أو الفريق.</p>
<p>– التنسيق التشغيلي:</p>
<p>مراقبة الأنشطة اليومية لضمان التنفيذ السلس للعمليات.<br />
التنسيق مع الأقسام لتسهيل إكمال المهام.<br />
قد يتقدم المتقدمون بإرسال السيرة الذاتية عبر البريد الإلكتروني aaglobalservicellc@gmail.com</p>