وظائف مدير منتجات في الإمارات
٤٣٥٥ وظائف شاغرة
<p>مدير مالي ممن لديه خبرة في الشركات الكبرى أو الشركات العقارية في دولة الإمارات </p>
<p class="MsoListParagraphCxSpFirst" dir="RTL"><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="AR-SA">درجة البكالوريوس في إدارة الموارد البشرية، أو إدارة الأعمال أو أي تخصص ذي صلة.</span></span></p><p class="MsoListParagraphCxSpLast" dir="RTL"><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="AR-SA">خبرة عملية لا تقل عن (10) سنوات في مجال الموارد البشرية، </span><span lang="AR-SA">منها خبرة إشرافية.</span></span></p><p class="MsoNormal" dir="RTL"> </p><p class="MsoNormal" dir="RTL"><span ><span lang="AR-SA"><strong>الكفاءات المطلوبة:</strong></span></span></p><p class="MsoListParagraphCxSpFirst" dir="RTL"><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="AR-SA">التفكير الاستراتيجي.</span></span></p><p class="MsoListParagraphCxSpMiddle" dir="RTL"><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="AR-SA">اتخاذ القرار وحل المشكلات.</span></span></p><p class="MsoListParagraphCxSpMiddle" dir="RTL"><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="AR-SA">القيادة وتمكين فرق العمل.</span></span></p><p class="MsoListParagraphCxSpMiddle" dir="RTL"><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="AR-SA">بناء وإدارة العلاقات مع أصحاب المصلحة.</span></span></p><p class="MsoListParagraphCxSpMiddle" dir="RTL"><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="AR-SA">التواصل والتأثير.</span></span></p><p class="MsoListParagraphCxSpMiddle" dir="RTL"><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="AR-SA">التخطيط والتنظيم وإدارة الأولويات.</span></span></p><p class="MsoListParagraphCxSpMiddle" dir="RTL"><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="AR-SA">الابتكار والتحسين المستمر.</span></span></p><p class="MsoListParagraphCxSpMiddle" dir="RTL"><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="AR-SA">الرشاقة والمرونة.</span></span></p><p class="MsoListParagraphCxSpMiddle" dir="RTL"><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="AR-SA">العمل بروح الفريق.</span></span></p><p class="MsoListParagraphCxSpLast" dir="RTL"><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="AR-SA">التركيز على النتائج وتحقيق الأثر المؤسسي</span></span></p>
<p class="MsoNormal" dir="RTL"><span ><span lang="AR-SA"><strong><u>المؤهلات العلمية والخبرات</u></strong></span></span></p><p class="MsoListParagraphCxSpFirst" dir="RTL"><span ><span >•</span><span > </span></span><span ><span lang="AR-SA">درجة البكالوريوس في المحاسبة أو المالية أو أي تخصص ذي صلة، ويفضل الحصول على مؤهل مهني مثل </span><span dir="LTR">CPA</span><span lang="AR-SA"> أو </span><span dir="LTR">ACCA</span><span lang="AR-SA"> أو </span><span dir="LTR">CMA</span><span lang="AR-SA">.</span></span></p><p class="MsoListParagraphCxSpMiddle" dir="RTL"><span ><span >•</span><span > </span></span><span ><span lang="AR-SA">خبرة عملية لا تقل عن (10) سنوات في المحاسبة أو الإدارة المالية، منها خبرة إشرافية مناسبة.</span></span></p><p class="MsoListParagraphCxSpMiddle" dir="RTL"><span ><span >•</span><span > </span></span><span ><span lang="AR-SA">خبرة عملية في إعداد الموازنات الحكومية وإعداد التقارير المالية.</span></span></p><p class="MsoListParagraphCxSpMiddle" dir="RTL"><span ><span >•</span><span > </span></span><span ><span lang="AR-SA">خبرة في التعامل مع الجهات الحكومية.</span></span></p><p class="MsoListParagraphCxSpMiddle" dir="RTL"><span ><span >•</span><span > </span></span><span ><span lang="AR-SA">إلمام بالأنظمة المالية الحكومية وأنظمة تخطيط الموارد المؤسسية (</span><span dir="LTR">GRP</span><span lang="AR-SA">).</span></span></p><p class="MsoListParagraphCxSpMiddle" dir="RTL"><span ><span >•</span><span > </span></span><span ><span lang="AR-SA">خبرة عملية في التنسيق مع أجهزة الرقابة والتدقيق الخارجي، ويفضل الخبرة في التعامل مع جهاز الرقابة المالية، وإدارة أعمال تدقيق القوائم المالية وإغلاق الملاحظات الرقابية.</span></span></p><p class="MsoListParagraphCxSpLast" dir="RTL"><span ><span lang="AR-SA"> </span></span></p><p class="MsoNormal" dir="RTL"><span ><span lang="AR-SA"><strong><u>الكفاءات المطلوبة</u></strong></span></span></p><p class="MsoNormal" dir="RTL"><span ><span lang="AR-SA">•</span><span lang="AR-SA"> </span><span lang="AR-SA">التفكير الاستراتيجي والتحليل المالي.</span></span></p><p class="MsoNormal" dir="RTL"><span ><span lang="AR-SA">•</span><span lang="AR-SA"> </span><span lang="AR-SA">القيادة وتمكين فرق العمل.</span></span></p><p class="MsoNormal" dir="RTL"><span ><span lang="AR-SA">•</span><span lang="AR-SA"> </span><span lang="AR-SA">اتخاذ القرار وحل المشكلات.</span></span></p><p class="MsoNormal" dir="RTL"><span ><span lang="AR-SA">•</span><span lang="AR-SA"> </span><span lang="AR-SA">المعرفة بالتشريعات والأنظمة المالية الحكومية.</span></span></p><p class="MsoNormal" dir="RTL"><span ><span lang="AR-SA">•</span><span lang="AR-SA"> </span><span lang="AR-SA">إعداد وتحليل الموازنات والتقارير المالية.</span></span></p><p class="MsoNormal" dir="RTL"><span ><span lang="AR-SA">•</span><span lang="AR-SA"> </span><span lang="AR-SA">إدارة المخاطر والحوكمة والامتثال.</span></span></p><p class="MsoNormal" dir="RTL"><span ><span lang="AR-SA">•</span><span lang="AR-SA"> </span><span lang="AR-SA">إدارة العلاقات مع الجهات الحكومية وأصحاب المصلحة.</span></span></p><p class="MsoNormal" dir="RTL"><span ><span lang="AR-SA">•</span><span lang="AR-SA"> </span><span lang="AR-SA">التخطيط والتنظيم وإدارة الأولويات.</span></span></p><p class="MsoNormal" dir="RTL"><span ><span lang="AR-SA">•</span><span lang="AR-SA"> </span><span lang="AR-SA">التواصل والتفاوض والعرض الاحترافي.</span></span></p><p class="MsoNormal" dir="RTL"><span ><span lang="AR-SA">•</span><span lang="AR-SA"> </span><span lang="AR-SA">الابتكار والتحسين المستمر.</span></span></p><p class="MsoNormal" dir="RTL"><span ><span lang="AR-SA">•</span><span lang="AR-SA"> </span><span lang="AR-SA">العمل بروح الفريق والتركيز على النتائج.</span></span></p>
<p class="MsoNormal" dir="RTL"><span ><span lang="AR-SA">المؤهلات والخبرات:</span></span></p><p class="MsoNormal" dir="RTL"><span ><span lang="AR-SA">درجة البكالوريوس في المجالات ذات الصلة.</span></span></p><p class="MsoNormal" dir="RTL"><span ><span lang="AR-SA">11 سنوات خبرة في المجالات ذات الصلة.</span></span></p>
<p class="MsoNormal" ><span ><strong>Job Qualifications & Requirements</strong></span></p><p class="isselectedend" ><span ><span >·</span><span > </span></span><span ><strong>Education</strong></span></p><p class="isselectedend" ><span >Bachelor’s degree in civil/mechanical/architectural engineering or project management; Master’s degree in Engineering Management, Infrastructure Planning, or Sustainable Design</span></p><p class="isselectedend" > </p><p class="isselectedend" ><span ><span >·</span><span > </span></span><span ><strong>Experience</strong></span><br><span >16 years in case of master’s degree/ (18 years in case of bachelor’s degree)</span></p><p class="isselectedend" > </p><p ><span ><span >·</span><span > </span></span><span ><strong>Certifications</strong></span><br><span >Certifications such as PMP, PRINCE2</span></p><p class="MsoNormal" > </p><p class="MsoNormal" > </p>
<div align="center"><table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0" width="562.95pt"><tbody><tr ><td colspan="2" width="751"><p class="MsoNormal" ><span ><span ><strong>Experience Required</strong></span></span></p></td></tr><tr ><td width="138"><p class="MsoNormal" ><span ><span >Functional Experience</span></span></p></td><td width="613"><p class="MsoListParagraph" ><span ><span >·</span><span > </span>A minimum of 10 years of relevant experience with at least 4 - 5 years in a similar role</span></p></td></tr><tr ><td width="138"><p class="MsoNormal" ><span ><span >Leadership/Supervisory</span></span></p></td><td width="613"><p class="MsoListParagraph" ><span ><span >·</span><span > </span>A minimum of 7 years leading and managing teams</span></p><p class="MsoListParagraph" ><span ><span >·</span><span > </span>A minimum of 3 years managing a budget</span></p></td></tr><tr ><td colspan="2" width="751"><p class="MsoNormal" ><span ><span ><strong>Education and Qualification Required</strong></span></span></p></td></tr><tr ><td colspan="2" width="751"><p class="MsoListParagraph" ><span ><span >·</span><span > </span>Master’s degree in business, finance, economics, or information technology</span></p><p class="MsoListParagraph" ><span ><span >·</span><span > </span>Experience with Microsoft Power BI, Tableau, or MicroStrategy</span></p></td></tr><tr ><td colspan="2" width="751"><p class="MsoNormal" ><span ><span ><strong>Key Performance Indicators</strong></span></span></p></td></tr><tr ><td colspan="2" width="751"><p class="MsoListParagraph" ><span ><span >·</span><span > </span>On-time completion of reports (%)</span></p><p class="MsoListParagraph" ><span ><span >·</span><span > </span>Reports, case studies, white papers created (#)</span></p><p class="MsoListParagraph" ><span ><span >·</span><span > </span>Adoption of self-service platform by relevant teams across GDMO (%)</span></p><p class="MsoListParagraph" ><span ><span >·</span><span > </span>Social media and news monitoring success rate (%)</span></p></td></tr></tbody></table></div>
<p><span ><strong>Job Qualifications & Requirements</strong></span></p><p><span ><strong>Education:</strong></span></p><ul><li><span >Bachelor’s/ master’s degree in civil engineering/ business administration</span></li></ul><p><span ><strong>Experience:</strong></span></p><ul><li><span >12 years in case of master’s degree (14 years in case of bachelor’s degree)</span></li></ul><p><span ><strong>Required Competencies</strong></span></p><p><span ><strong>Technical Competencies</strong></span></p><ul><li><span >Governance, Risk & Excellence Programs</span></li><li><span >Operational Excellence & Service Innovation</span></li><li><span >Project Management</span></li><li><span >Policy Analysis and Development</span></li><li><span >RTA Business Context</span></li><li><span >Strategic Planning & Execution Management</span></li><li><span >Ecosystem Leadership</span></li><li><span >Vision-Setting & Strategic Foresight</span></li><li><span >Strategic Project Tracking</span></li><li><span >Horizon Scanning</span></li><li><span >Internal Coordination & Sector Alignment</span></li><li><span >Quality Management and Enhancement</span></li></ul>
<p class="MsoNormal" ><span ><strong>Job Qualifications & Requirements</strong></span></p><ul><li><p class="MsoNormal" ><span ><strong>Education: </strong>Bachelor's/master’s degree in civil engineering, transportation engineering or construction</span></p></li><li><p class="MsoNormal" ><span ><strong>Experience: </strong>12 years in case of master’s degree (14 years in case of bachelor’s degree) in related field</span></p></li><li><p class="MsoNormal" ><span ><strong>Certification: </strong><span > </span>Project Management Professional (PMP)</span></p></li></ul>
<p class="MsoNormal" ><span ><strong>Job Qualifications & Requirements</strong><span > </span></span></p><ul><li><p class="MsoListParagraphCxSpFirst" ><span ><strong>Education: </strong>Bachelor's degree / master’s degree in civil engineering or relevant field <span > </span></span></p></li><li><p class="MsoListParagraphCxSpMiddle" ><span ><span ><strong> </strong></span></span><span ><strong>Experience:</strong><span > </span>16 years in case of master’s degree (18 years in case of bachelor’s degree) in related field</span></p></li><li><p class="MsoListParagraphCxSpLast" ><span ><span > </span></span><span ><strong>Preferred: </strong>Certifications such as PMP, ISO 55001 Asset Management</span></p></li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p><strong>A little bit about talabat</strong><br>
talabat is the leading online food and groceries ordering platform in MENA, operating in 9 countries across the region. Founded in 2004 by a small group of entrepreneurs in Kuwait, talabat’s success expanded to the rest of the GCC region, Egypt & Jordan, making it the largest and most popular food ordering app. With over 2,000+ employees and millions of users, we deliver hundreds of thousands of orders every day. We are part of the Delivery Hero network building the next generation of online delivery platforms across the globe. Our network is truly international with engineering teams in 13 countries and operations in 40+ countries.<br>
</p><br><br>Job Description<br><p><strong>WHAT’S ON YOUR PLATE?</strong></p><br><ul><li><p>Be part of a crucial team, working to improve a high-impact product within our consumer experience:</p><br></li><li><p> Work within a cross-functional team of Product, Engineering, Data Science and Product Analytics.</p><br></li><li><p> Build strong relationships with your team to supercharge your impact.</p><br></li><li><p>Be driven to understand this product in great detail - who the target customers are (user and vendor), differing local contexts, business value, risks, opportunities, technical challenges, and more.</p><br></li><li><p>Champion customer-development and data analysis to find new opportunities and de-risk</p><br></li><li><p> Work closely with the design and research teams to uncover the opportunities and unmet user needs.</p><br></li><li><p>Rapidly ideate, prototype and iterate on the solutions with your team.|Build and roll-out new products to our customers.</p><br></li><li><p>Lead the prioritization of opportunities and solutions based on company KPIs</p><br></li><li><p> Be a problem-solver, who does not hesitate to get hands-on to unblock your team and deliver quality solutions quickly.</p><br></li><li><p> Measure the success of your launched products and invest in the continuous<br>
improvement of these products. Use your strong experience with experimentation setup and analysis to do this.</p><br></li><li><p>Work with stakeholders to grow your knowledge and supercharge your product efforts</p><br></li><li><p>Work closely with other Consumer teams to ensure your team’s work is aligned with our end-to-end Consumer experience and lifecycle.</p><br></li><li><p>Own stakeholder communication, including working with teams across the globe</p><br></li><li><p>Work with our internal stakeholders, commercial and strategy teams to design and launch the go-to-market. strategies.</p><br></li><li><p>Be a self-starter and good collaborator</p><br></li><li><p>Be able to independently prioritise your time, starting with highest impact efforts first</p><br></li><li>Payment Infrastructure: Drive the roadmap for payment processing, intelligent routing, and integrations with major networks, gateways, and Alternative Payment Methods.<br>
</li><li>Risk and Compliance: Collaborate with legal and compliance teams to optimize transaction authorization rates while maintaining robust fraud prevention, KYC/KYB, and AML controls<br>
</li><li>Payments Experience: design and optimize seamless and trustworthy checkout experiences, while maintaining PCI-DSS compliance<br>
</li><li>Product Strategy: Drive the future vision of payments as a scalable engine, developing comprehensive collection strategies that support and integrate with all product lines.</li></ul><br>Qualifications<br><p><strong>WHAT DID WE ORDER?</strong></p><br><ul><li>Pace-setter: you make it happen, by setting the pace for others and unblocking them when required.</li><li>Experience first: you prioritise customer and colleague experience. You use expert slicing of your features to move quickly without degrading our experience.</li><li>Strong collaborator: you are a strong collaborator with colleagues from various functions, and you use this to find new growth opportunities for talabat and unblock your team.</li><li>Adaptability and resilience: You thrive in change and bounce back quickly from setbacks with new learnings.</li><li>Accountability & drive: you take ownership and follow through. You consistently push for results.</li><li>Growth mindset: you seek feedback and embrace challenges.</li><li>Strategic thinker: you see beyond your role and understand the bigger picture.</li><li>Quick learner: you pick-up new skills and knowledge quickly, and you learn from experience.</li><li>Good communicator: you can communicate with a wide range of colleagues from senior leaders, to juniors members of our team.</li><li>Self-organiser: you prioritise frequently and you manage yours and your teams time to ensure our most important priorities get done first.</li></ul><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong><span>Technical Product Manager (52282)<br></span></strong></p><br><br><p><strong><span>Some careers grow faster than others. <br></span></strong></p><br><br><p><strong><span>If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.<br></span></strong><span>The role holder is accountable for the end-to-end delivery of Retail Banking technology initiatives, from definition through to closure, ensuring benefits realization through disciplined planning, mobilization, execution, governance, and operational readiness. Delivery is carried out in line with HSBC SDLC / BTF / Agile / DevOps standards.<br></span></p><br><br><p><span>The role covers all MENAT markets (UAE, Qatar, Egypt, Oman, Bahrain, and Turkey) and requires strong coordination across regional and in-country stakeholders to deliver change consistently, maximize reuse of global capabilities where appropriate, and meet local regulatory and operational requirements. The role involves frequent engagement with senior IT and business stakeholders, demanding strong influencing skills, effective stakeholder management, and sound technical judgement. Given the scale and cross-market scope of Retail Banking change, the role also calls for strong leadership and organizational capability, including empowering teams and delegating effectively.<br></span></p><br><br><p><strong><span>Duties & Responsibilities:<br></span></strong></p><br><br><ul><li><span>Mobilize and govern Retail Banking deliveries end to end—setting the delivery approach, managing budget, RAID, dependencies, and scope control through to closure.</span></li><li><span>Drive execution using HSBC SDLC / BTF / Agile / DevOps practices and standard tooling (e.g., Clarity, Workbench, JIRA/Confluence where applicable).</span></li><li><span>Maintain tight control of scope, timeline, resourcing, and financials, producing clear, decision-focused reporting for stakeholders and steering forums.</span></li><li><span>Ensure controls and NFRs are defined, delivered, and evidenced; lead operational readiness activities and enable a safe go live.</span></li><li><span>Continuously improve Retail Banking services using qualitative and quantitative insights, with a focus on resilience, security, supportability, and cost efficiency.</span></li><li><span>Ensure adherence to Group objectives, standards, policies, and procedures, as well as regulatory requirements, architecture standards, and business goals; keep relevant stakeholders informed of matters impacting their responsibilities.</span></li><li><span>Lead MENAT Retail Banking programmes (and other regional initiatives as required) across all markets, delivering outcomes on time and within budget without compromising service stability or control effectiveness.</span></li><li><span>Develop and maintain integrated delivery plans through analysis, building, test, release/cutover, and operational readiness, using HSBC delivery frameworks and tools (e.g., Clarity).</span></li><li><span>Ensure market deployments align with strategic roadmaps, architecture standards, and local regulatory and operational requirements.</span></li><li><span>Track execution against plan and proactively resolve or escalate blockers, risks, issues, and dependencies (e.g., environments, integrations, testing, release windows, operational acceptance).</span></li><li><span>Define, measure, and report CSFs/KPIs and delivery objectives across resilience, performance, control compliance, and benefits realization.</span></li><li><span>Maintain a strong understanding of Retail Banking platforms and the wider technology landscape to apply appropriate delivery governance and controls.</span></li><li><span>Manage and escalate risks and issues with clear options and impact analysis, minimizing disruption to live Retail Banking services.</span></li><li><span>Deliver resilient change at pace—implement scalable, sustainable Retail Banking capabilities while preserving service stability and maintaining agreed release cadence.</span></li><li><span>Navigate a complex stakeholder landscape by building strong relationships across regional and market teams spanning Business, Technology, Operations, and Controls to support roadmap execution and operational readiness.</span></li><li><span>Drive regional-to-global alignment by converging MENAT Retail Banking capabilities towards strategic global solutions and target-state architecture, enabling standardization and reuse with minimal customer or operational disruption.</span></li><li><span>Address regulatory and market variability by influencing global programmes and dependencies to meet local regulatory obligations, localization needs, and cross-border constraints across MENAT.</span></li><li><span>Balance competing priorities and constrained capacity by managing conflicting market demands and dependencies with limited budgets and finite engineering capacity, ensuring transparent prioritization and outcome-based trade-offs.</span></li><li><span>Deliver under cost and productivity pressure by improving delivery efficiency, reducing rework, strengthening automation and standardization, and sustaining the operational support model for the Retail Banking estate.<br></span></li></ul><p><span> <strong>Experience & Qualifications:<br></strong></span></p><br><br><ul><li><span>A graduation degree is essential for obtaining a UAE visa and work permit. If your university certificate is from outside the UAE, up-to-date attestations and equivalency are also mandatory (Recognition of Higher Education Qualifications Issued Outside The UAE)</span></li><li><span>Minimum 5+ years’ experience in Technology Project/Programme/Delivery/Technical Product Management delivering medium-to-high complexity change.</span></li><li><span>Besides having fair understanding of technology know-how, working knowledge of Retail Banking products and platforms is preferred, typical banking processing patterns and integration with surrounding enterprise capabilities (channels, integration/messaging, ops tooling, data/MI, interfaces).</span></li><li><span>Experience working in Agile/DevOps and/or hybrid delivery models; proficient with delivery tracking tools (e.g., JIRA, Confluence) and governance reporting.</span></li><li><span>Proven ability to run delivery governance (plan, RAID, dependencies, milestones, status reporting) and operate within a controlled environment.</span></li><li><span>Proven ability to influence and manage senior IT and non-IT stakeholders; able to communicate clearly with both technical and non-technical audiences.</span></li><li><span>Working knowledge of how regulatory obligations and internal controls impact technology delivery (e.g., evidence, approvals, operational readiness).</span></li><li><span>Comfortable managing evolving priorities and backlogs while maintaining delivery grip and traceability to outcomes.</span></li><li><span>Experience managing third-party vendors/consultancies with clear deliveries, quality expectations and governance.</span></li><li><span>Excellent negotiation and diplomatic problem-solving skills to resolve issues across functional areas and between the organization and external parties.</span></li><li><span>Ability to challenge scope and manage costs without compromising resilience, security or control requirements.</span></li><li><span>Brings energy and pace, works effectively across cross-functional teams, and demonstrates urgency and ownership in delivering resilient, well-controlled Retail Banking outcomes that improve customer and colleague experience.<br></span></li></ul><p><span>For further details and application information please visit our careers site, searching for reference number <strong>52282.<br></strong></span><span><br>We support our staff to adopt flexible and alternative ways of working where possible, including working from home and different hours subject to approvals.<br></span></p><br><br><p><span>HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.<br></span></p><br><br><p><span>Issued by The Hong Kong and Shanghai Banking Corporation Limited</span></p><br><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Nationality</b>
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United Arab Emirates </div>
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<h2 class="h5">Job description</h2>
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<p>Are you customer obsessed, flexible, smart and analytical, strategic yet execution focused, hungry and passionate about e-commerce, experienced, and entrepreneurial leader with a strong work ethic? If yes, this opportunity will appeal to you. The Delivery Experience team is looking for a Sr. Product Manager to drive DEX related initiatives within the MENA region. This role will be a combination of P&L ownership, product ownership and business strategy ownership to ensure customers in the region have the best delivery experience when they order from Amazon. In this regard, the role is a blend of the following dimensions - business strategy, product development and management, program value assurance, operational excellence and entrepreneurship. The right candidate will be able to assess what is most important for customers and our business and lead change. The product owner will manage the execution once the vision has been aligned across all stakeholder groups and ensure timely launches of the product. Successful candidates will have a history of driving deep insights from complex data, have exceptional business judgement including financial acumen to quickly assess the viability of key decisions, and the ability to write compelling business documents and drive outcomes for senior leadership at Amazon. The ability to influence cross functionally and across the organization, at all levels, will be absolutely critical to success in this role.
<br> <br>- 5+ years of product or program management, product marketing, business development or technology experience<br>- Bachelor's degree or equivalent<br>- Experience owning/driving roadmap strategy and definition<br>- Experience with end to end product delivery<br>- Experience with feature delivery and tradeoffs of a product<br>- Experience as a product manager or owner<br>- Experience owning technology products<br>- Experience in influencing senior leadership through data driven insights<br>- Experience working across functional teams and senior stakeholders<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>
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Company Description<br><p><strong>A little bit about talabat</strong><br>
talabat is the leading online food and groceries ordering platform in MENA, operating in 9 countries across the region. Founded in 2004 by a small group of entrepreneurs in Kuwait, talabat’s success expanded to the rest of the GCC region, Egypt & Jordan, making it the largest and most popular food ordering app. With over 2,000+ employees and millions of users, we deliver hundreds of thousands of orders every day. We are part of the Delivery Hero network building the next generation of online delivery platforms across the globe. Our network is truly international with engineering teams in 13 countries and operations in 40+ countries.<br>
</p><br><br>Job Description<br><ul><li><p><strong>WHAT’S ON YOUR PLATE?</strong></p><br></li><li><p>Be part of a crucial team, working to improve a high-impact product within our consumer experience:</p><br></li><li><p> Work within a cross-functional team of Product, Engineering, Data Science and Product Analytics.</p><br></li><li><p> Build strong relationships with your team to supercharge your impact.</p><br></li><li><p>Be driven to understand this product in great detail - who the target customers are (user and vendor), differing local contexts, business value, risks, opportunities, technical challenges, and more.</p><br></li><li><p>Champion customer-development and data analysis to find new opportunities and de-risk</p><br></li><li><p> Work closely with the design and research teams to uncover the opportunities and unmet user needs.</p><br></li><li><p>Rapidly ideate, prototype and iterate on the solutions with your team.|Build and roll-out new products to our customers.</p><br></li><li><p>Lead the prioritization of opportunities and solutions based on company KPIs</p><br></li><li><p> Be a problem-solver, who does not hesitate to get hands-on to unblock your team and deliver quality solutions quickly.</p><br></li><li><p> Measure the success of your launched products and invest in the continuous<br>
improvement of these products. Use your strong experience with experimentation setup and analysis to do this.</p><br></li><li><p>Work with stakeholders to grow your knowledge and supercharge your product efforts</p><br></li><li><p>Work closely with other Consumer teams to ensure your team’s work is aligned with our end-to-end Consumer experience and lifecycle.</p><br></li><li><p>Own stakeholder communication, including working with teams across the globe</p><br></li><li><p>Work with our internal stakeholders, commercial and strategy teams to design and launch the go-to-market. strategies.</p><br></li><li><p>Be a self-starter and good collaborator</p><br></li><li><p>Be able to independently prioritise your time, starting with highest impact efforts first</p><br></li><li>Payment Infrastructure: Drive the roadmap for payment processing, intelligent routing, and integrations with major networks, gateways, and Alternative Payment Methods.<br>
</li><li>Risk and Compliance: Collaborate with legal and compliance teams to optimize transaction authorization rates while maintaining robust fraud prevention, KYC/KYB, and AML controls<br>
</li><li>Payments Experience: design and optimize seamless and trustworthy checkout experiences, while maintaining PCI-DSS compliance<br>
</li><li>Product Strategy: Drive the future vision of payments as a scalable engine, developing comprehensive collection strategies that support and integrate with all product lines.</li></ul><br>Qualifications<br><p><strong>WHAT DID WE ORDER?</strong><br>
● Pace-setter: you make it happen, by setting the pace for others and unblocking them<br>
when required.<br>
● Experience first: you prioritise customer and colleague experience. You use expert<br>
slicing of<br>
● your features to move quickly without degrading our experience.<br>
● Strong collaborator: you are a strong collaborator with colleagues from various<br>
functions, and you use this to find new growth opportunities for talabat and unblock<br>
your team.<br>
● Adaptability and resilience: You thrive in change and bounce back quickly from<br>
setbacks with new learnings.<br>
● Accountability & drive: you take ownership and follow through. You consistently push<br>
for results.<br>
● Growth mindset: you seek feedback and embrace challenges.<br>
● Strategic thinker: you see beyond your role and understand the bigger picture.<br>
● Quick learner: you pick-up new skills and knowledge quickly, and you learn from<br>
experience.<br>
● Good communicator: you can communicate with a wide range of colleagues from<br>
senior leaders, to juniors members of our team.<br>
● Self-organiser: you prioritise frequently and you manage yours and your teams time to<br>
ensure our most important priorities get done first.</p><br><br><br> </div>
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<span>Welcome to PxGeo PxGeo is a subsea solutions company that combines innovative proprietary technology with decades of operational experience across every major basin to deliver seismic and autonomous subsea solutions efficiently, reliably and on time.<br> What's the role?<br> Official job title is Product Manager – Source and will be based in Dubai, UAE.<br> The position will lead the development, optimization, and lifecycle management of seismic source technologies and solutions.<br> This role will be responsible for defining product strategy, driving innovation, and delivering products that enhance seismic acquisition performance, operational efficiency, data quality, safety, and sustainability.<br> The ideal candidate will possess a strong understanding of seismic acquisition methodologies, source systems (marine), product management practices, and customer requirements across the energy, geophysical, and subsurface imaging sectors.<br> Working closely with engineering, operations, commercial, and customer teams, the position will translate market needs into product roadmaps and commercially successful solutions.<br> Key responsibilities include: Develop and execute the product strategy, vision, roadmap, and value proposition for seismic source equipment, systems, and related digital solutions.<br> Identify market opportunities, emerging technologies, customer requirements, and competitive trends to drive product innovation and investment decisions.<br> Build business cases and prioritize product initiatives based on commercial value, operational impact, and strategic objectives.<br> Engage with customers, acquisition teams, geophysicists, and other industry stakeholders to understand operational challenges and evolving market needs.<br> Gather, analyze, and incorporate customer feedback and market intelligence to continuously enhance product offerings and maintain competitive differentiation.<br> Lead the product lifecycle from concept to commercialization by collaborating with engineering, R&D, software, operations, manufacturing, and supply chain teams.<br> Translate customer and business requirements into detailed product specifications and oversee development, testing, validation, launch, and deployment activities.<br> Ensure products meet performance, reliability, quality, safety, and regulatory requirements while delivering operational excellence.<br> Monitor product performance through KPIs, customer feedback, and field data, driving continuous improvements in productivity, source efficiency, data quality, and cost optimization.<br> Partner with sales and business development teams to support customer engagements, proposals, tenders, technical presentations, and go-to-market activities.<br> Develop product documentation, training materials, pricing strategies, and commercial plans to maximize product adoption, profitability, and market share.<br> Represent the company at customer meetings, industry conferences, exhibitions, and technical forums, serving as the subject matter expert for seismic source solutions.<br> Who are we looking for?<br> Bachelor’s degree in Engineering, Geophysics, Marine Engineering, Ocean Engineering, Physics, Business, or a related technical discipline.<br> 7+ years of experience in product management, preferably in the energy or marine technology sectors.<br> Strong knowledge of underwater seismic acquisition and related technologies.<br> Proven track record of managing the product lifecycle from concept to launch.<br> Excellent analytical and strategic thinking skills.<br> Ability to collaborate effectively with cross-functional teams and communicate ideas clearly.<br> Results-driven mindset with strong project management skills.<br> Willingness to travel as needed for client engagement and product demonstrations</span> </div>
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Who we areAbout Stripe<p><span>Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.</span></p><br>About the team<p>This role sits on the global expansion team, bringing Stripe to new markets. We orchestrate market entry end-to-end in new countries across Stripe's entire product suite. We are a small, high-leverage team that turns Stripe's global platform into a locally excellent product, and then works side-by-side with GTM and cross-functional teams to drive it to scale. Success in a region means more than launching. It entails developing a deep understanding of local market needs and finding true product-market fit – building durable, growing businesses in each market we enter.</p><br><strong>What you'll do</strong><p>We're looking for a Product Lead to own Stripe's product strategy and growth across the Middle East and Africa. You'll set the vision for how Stripe wins in the region and then make it real—turning ambiguous, high-stakes questions into a clear, sequenced roadmap that leaders inside and outside Stripe can rally behind.</p><br><p>This role rewards strong leadership instincts and willingness to get your hands dirty. You'll drive complex, cross-functional decisions—how Stripe enters and scales in each market, and where to invest—aligning internal and external leaders around a shared, ambitious vision. You'll be equally focused on building the right product and on driving it to success: establishing product-market fit, and partnering deeply with go-to-market and marketing teams to accelerate adoption and growth. You'll work hand-in-hand with Stripe's Risk, Cards, Terminal, Partnerships, Legal, and Compliance teams, and with external partners across the region.</p><br><strong>Responsibilities</strong><ul><li>Own the long-term product vision and growth strategy for the Middle East and Africa, and build and execute a compelling, sequenced roadmap across the region's priority markets.</li><li>Drive markets to success by establishing strong product-market fit, then partnering closely with go-to-market and marketing teams to accelerate adoption, distribution, and growth.</li><li>Bring strong leadership instincts to complex, high-stakes decisions—how Stripe enters and scales in each market—aligning internal and external leaders around a shared vision.</li><li>Define Stripe's market-entry approach by navigate the region's regulatory and licensing landscape in close partnership with internal teams and external partners.</li><li>Deeply understand the needs of businesses and consumers across the region by spending time with users and by observing patterns across their feedback and the market.</li><li>Partner with product marketing and go-to-market teams to turn your roadmap into compelling, actionable narratives that drive awareness and adoption.</li><li>Become Stripe's internal subject-matter expert on Middle East and Africa payments—the ecosystem, competitive landscape, and local payment behavior—and use that expertise to influence Stripe's global roadmap.</li></ul><strong>Who you are</strong><p>We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.</p><br><strong>Minimum requirements</strong><ul><li>8+ years in a product management or product-adjacent role, with a proven track record building highly impactful products at a technology company</li><li>Strong business acumen and commercial instincts, with comfort in complex ecosystem and platform-level problems.</li><li>Strong leadership instincts, with a track record of driving complex, high-stakes decisions and aligning senior internal and external stakeholders around a shared vision.</li><li>Track record of partnering closely with engineers, designers, and other internal stakeholders partners to build products and complex systems at scale.</li><li>Demonstrated experience in navigating complex, multi-layered partnerships with external parties and driving alignment on strategic (product) priorities</li><li>Experience turning ambiguous, open-ended problems into clear strategy and a sequenced, executable roadmap—and delivering against it over multiple quarters.</li><li>Strong written and verbal communication skills, with a knack for precise and concise articulation of user problems.</li><li>Strong analytical capabilities with experience defining and tracking success metrics, running experiments, and using data to measure product impact on revenue, conversion, and margins.</li></ul><strong>Preferred qualifications</strong><ul><li>Experience with online payments</li><li>Experience launching or scaling products in the Middle East and/or Africa, or deep familiarity with the region's payments ecosystem.</li><li>Experience building platform or marketplace products where success requires balancing multiple stakeholder interests.</li><li>Professional proficiency in Arabic</li></ul> </div>
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<p><strong>About ENBD </strong></p><br><p>Emirates NBD is a market leader across the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 9 million customers. Emirates NBD is the leading financial services brand in the UAE with a Brand value of approximately USD 4 billion. We serve our customers and help them realise their financial objectives through a range of banking products and services including retail banking, corporate & institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With over half a million users, it continues to be the fastest-growing digital bank in the region.</p><br><p><strong>Job Overview: </strong></p><br><p>As a Product Manager - Bancassurance at Emirates NBD, your role is required to provide necessary support in launch, setting up and maintenance of process relating to the Bancassurance products. </p><br><p><strong>Key Responsibilities: </strong></p><br><ul><li><p>Manage overall Insurance P&L by establishing close working relationships with stakeholders to deliver revenue and profit targets by driving insurance products activities across channels and segments. </p><br></li><li><p>Support in the execution of Banca Business Plan across all insurance activities, with special emphasis on digital initiatives in alignment with Insurance Partners and the Group strategy.</p><br></li><li><p>Leverage technology to streamline and enhance product offering and improve efficiency.</p><br></li><li><p>Work closely with cross functional teams to implement digital solutions. </p><br></li><li>Promote digital solutions to improve customer experience. </li><li>Assist in the planning and execution of new product launches including operational set up, marketing, sales training etc. </li><li>Initiate, develop, maintain, and update processes for new product basis changing business needs and as per internal guidelines.</li><li>Coordinate with GOPS/Wealth Ops/IT in developing new or enhanced processes required for new products/ existing products & digital initiatives. </li><li><p>Collaborate with Business to understand their requirements and deliver Process support to simplify existing processes. </p><br></li><li><p>Proactively identify areas of improvement in processes and operational systems and streamline the same to enable ease of functioning.</p><br></li><li>Monitor processes to ensure that they are complaint with guidelines laid down by the Regulator and Bank’s internal policies and procedures.</li><li>Manage monthly reporting of Bancassurance financials, track performance of products and channels to achieve strategic objectives.</li><li>Provide support and insight in handling and investigating customer complaints received from GCE / Wealth ops / Segments.</li><li>Maintain and provide inputs for updating ops risks database, basis learnings from day-to-day activities management. </li><li>Always ensure Regulatory compliance by working closely with Bank’s internal Compliance units so that products and services are compliant with established rules and regulations. </li><li><p>Effective communication on business plans, goals and updates with internal and external teams</p><br><p>Skills and Experience:</p><br></li><li><p>Experience in a similar role, preferably within a Private/Personal banking or division of a reputed Financial Institution</p><br></li><li><p>Digital Project experience preferred</p><br></li><li><p>Experience in a similar role, preferably within a Private/Personal banking or division of a reputed Financial Institution</p><br></li><li><p>Digital Project experience preferred</p><br></li><li><p>Well versed with MS Excel, MS Word and MS Power Point. </p><br></li><li><p>Well versed with MS Excel, MS Word and MS Power Point. </p><br></li></ul><p><strong>There’s never been a better time to join Emirates NBD. </strong></p><br><p>We’re one of the region’s most recognisable brands. We’re banking innovation leaders. We’re growing across both the UAE and our global offices. We offer a huge range of professional development opportunities to accelerate your career. It also goes without saying that we provide extremely competitive rewards, benefits and perks too, like our flexible work policy so you can work from home whenever it suits.</p><br><p>At ENBD, we encourage interested candidates to review the key responsibilities and qualifications for each role and apply for positions that match their skills and capabilities. </p><br><br> </div>
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<p><b>About the Role</b></p><p>We are looking for an experienced Prepaid Card Product Manager to lead the end-to-end</p><p>product lifecycle of a new prepaid card and digital wallet proposition. The role will be responsible</p><p>for product strategy, regulatory readiness, customer value proposition (CVP) design, launch</p><p>execution, portfolio management, and continuous optimization.</p><p><br></p><p>The ideal candidate should have strong experience in prepaid card product management, digital</p><p>payments, card issuing processes, and UAE/GCC banking or fintech environments. This role</p><p>requires close collaboration with technology, operations, risk, finance, marketing teams, card</p><p>schemes, and external partners to successfully deliver and scale the prepaid card proposition.</p><p><br></p><p><b>Key Responsibilities</b></p><p><b>Product Launch & Implementation</b></p><p>Own the complete prepaid card product lifecycle from concept development to</p><p>commercialization.</p><p>Drive launch activities including regulatory submissions, BIN setup, scheme onboarding,</p><p>card configuration, KYC/AML workflow design, limit management, testing, UAT, pilot</p><p>launch, and go-live readiness.</p><p>Coordinate with internal teams and external partners to ensure timely delivery of all</p><p>product dependencies.</p><p><br></p><p><b>Customer Value Proposition (CVP) & Product Strategy</b></p><p>Define and enhance prepaid card customer value proposition including features, pricing,</p><p>rewards, and digital wallet integrations.</p><p>Develop product strategies aligned with customer needs and business objectives.</p><p>Identify opportunities for customer segmentation and segment-specific propositions such</p><p>as youth/student, institutional, or education-linked prepaid solutions.</p><p>Benchmark competitors and analyze market trends to continuously improve product</p><p>offerings.</p><p><br></p><p><b>Portfolio Management & P&L Ownership</b></p><p>Manage prepaid card portfolio performance through key metrics including:</p><p>Card issuance and activation rates</p><p>Average load and spend per active account</p><p>Revenue growth</p><p>Customer retention and churn</p><p>Fraud performance</p><p>Own prepaid card P&L management including interchange revenue, fees, funding costs,</p><p>and scheme-related expenses.</p><p><br></p><p>Use analytics and insights to recommend initiatives for improving profitability and</p><p>customer engagement.</p><p><b>Digital Payments & Wallet Integration</b></p><p>Manage integration of prepaid cards with digital wallets such as Apple Pay, Google Pay,</p><p>and Samsung Pay.</p><p>Ensure seamless integration with existing payment ecosystems and digital platforms.</p><p>Work closely with technology teams on product requirements, enhancements, and issue</p><p>resolution.</p><p><b>Stakeholder Management & Governance</b></p><p>Act as the primary product owner and business representative across technology,</p><p>operations, risk, compliance, finance, marketing, and external partners.</p><p>Coordinate with bank scheme partners on pricing, certifications, mandates, and</p><p>compliance requirements.</p><p>Prepare management dashboards, performance reports, and executive updates.</p><p>Support governance forums by tracking milestones, risks, and issue resolution.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Mandatory Requirements</b></p><p>6–8 years of experience in card product management, prepaid payments, digital</p><p>payments, or fintech.</p><p>Minimum 3 years of experience in card issuing or prepaid product lifecycle management.</p><p>Strong UAE/GCC market experience in prepaid cards, digital payments, or retail banking.</p><p>Proven experience managing end-to-end prepaid card launches from CVP design</p><p>through go-live.</p><p>Strong understanding of bank card issuing processes and compliance requirements.</p><p>Professional proficiency in English.</p><p><br></p><p><b>Domain Expertise</b></p><p>Strong knowledge of prepaid card product lifecycle including:</p><p>Product ideation</p><p>Regulatory approvals</p><p>CVP development</p><p>BIN setup</p><p>Scheme onboarding</p><p>Launch execution</p><p>Portfolio optimization</p><p>Understanding of card operations including:</p><p>Settlement processes</p><p>Interchange and scheme pricing</p><p>Card profiling</p><p>Limit management</p><p><br></p><p>Fraud and chargeback processes</p><p>Experience with digital wallet integration and tokenization.</p><p>Knowledge of customer segmentation, loyalty programs, and rewards mechanisms.</p><p><br></p><p><b>Tools & Technologies</b></p><p>Experience with:</p><p>Card management platforms such as TSYS Prime, PowerCARD, Way4, Marqeta, or</p><p>similar issuer-processing platforms.</p><p>Fraud management tools such as Falcon, PRM, or equivalent.</p><p>Data analytics tools including SQL, Power BI, Tableau, or similar.</p><p>Product management tools such as Jira, Confluence, or equivalent.</p><p>Bank Online portals for BIN management and scheme compliance.</p><p><br></p><p><b>Preferred Certifications (Good to Have)</b></p><p>Mastercard Academy or Visa University certifications in card product management/digital</p><p>payments.</p><p>Certified Payments Professional (CPP).</p><p>Agile/Scrum certification (CSPO, SAFe Product Owner).</p><p>PMP or PRINCE2 certification.</p><p><br></p><p><b>Key Success Metrics (KPIs)</b></p><p>Number of prepaid cards issued.</p><p>Activation rate within the first 30 days.</p><p>Average load and spend per active account.</p><p>Portfolio revenue growth.</p><p>Time-to-market for product launch.</p><p>Customer satisfaction/NPS.</p></div>
<h2 class="h5">Job description</h2>
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<p><strong>Job Overview</strong></p><br>
<p>The Product Manager will lead the planning and execution of product strategies, managing revenue, gross profit budgets, and compliance with both internal and external policies.</p><br>
<p>This role involves driving channel development, demand generation, and market share growth while maintaining key relationships with all stakeholders within technology infrastructure.</p><br>
<p><strong>Duties & Responsibilities</strong></p><br>
<ul>
<li>Managing and owning the planning and execution of products strategies and objectives.</li>
<li>Managing and owning the overall revenue and gross profit budgets of the brand.</li>
<li>Ensuring both the internal and external objectives are consistently met.</li>
<li>Managing the overall inventory and other assigned related metrics.</li>
<li>Overseeing the trade receivables KPI and ensuring the company’s best interest is always prioritized.</li>
<li>Overseeing the execution of channel development and demand generation plan and strategy.</li>
<li>Maintaining and overseeing the relationship with the key strategic suppliers.</li>
<li>Driving and overseeing the periodic (weekly, monthly, quarterly & yearly) planning session with the relevant stakeholders.</li>
<li>Overseeing the planning and execution of the marketing plans and strategies.</li>
<li>Ensuring both internal and external Compliance and Governance policies and guidelines are always adhered to.</li>
<li>Ensuring the company/ Team meets the technical qualifications (including all applicable certificates) set by the vendor as and when applicable.</li>
<li>Delivering periodic reporting on the product’s performance both internally and externally.</li>
<li>Maintaining an optimal strategic relationship with the supplier’s stakeholders.</li>
<li>Designing the annual sales plan for this division in cooperation with the respective Manager.</li>
<li>Maintaining full ownership of the pipeline and ensuring it is always validated and up to date.</li>
</ul>
<p><strong>Skills & Qualifications</strong></p><br>
<ul>
<li>A bachelor's degree in a field related to Business and/ or Information Technology.</li>
<li>Minimum of 2 years’ experience in product management.</li>
<li>Experience presenting to audiences, Webinars, training, customer visits, trade shows, and industry events.</li>
<li>Arabic and English language skills are required.</li>
<li>Basic understanding of product lifecycle management, demand and supply planning.</li>
<li>Inventory management skills.</li>
<li>Excellent organizing skills.</li>
<li>Leadership skills.</li>
<li>Presentation skills and negotiation tactics.</li>
<li>Excellent written and verbal communication ability.</li>
</ul>
<p><strong>Remuneration</strong></p><br>
<p>An attractive remuneration package will be offered to the successful candidate according to qualifications and experience.</p><br>
<p><strong>Equal Employment Opportunity</strong></p><br>
<p>Logicom is committed to provide equal employment opportunities for all regardless of their race, color, sex/gender, religion, age, marital status, cultural background, disability, nationality and political opinion. Employees are hired solely based on a specific vacancy’s requirements, taking into consideration the qualifications, previous experience and potential of each individual candidate.</p><br>
<p><strong>Disclaimer</strong></p><br>
<p>We reserve the right to remove the announcement from circulation at any point in time when a satisfactory number of applications has been received.</p><br>
<p>Only applicants whose previous experience and qualifications closely match the requirements of the position will be contacted.</p><br>
<br> </div>
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<p><b>Overview of the role</b></p><p>We are looking for a highly hands-on Product Owner – Conversational AI (Builder) to personally build, launch, and continuously improve Al-Futtaim Automotive’s AI-driven customer experience.</p><p>This is a builder-first role, not a traditional product or operations position. You will actively design, prototype, and ship conversational and voice AI solutions across chat, voice, and digital channels, working directly with LLMs and AI tools.</p><p>You will play a critical role in creating a seamless, intelligent, and consistent customer experience across Automotive brands, using real interaction data to iterate quickly and drive measurable business outcomes.</p><p> </p><p><b>What you will do</b></p><p>• Personally build, prototype, and ship conversational and voice AI experiences using LLMs and AI tools</p><p>• Work hands-on across the full build loop: prototype → test with live interactions → measure → iterate</p><p>• Design and optimize customer journeys, call flows, escalation logic, human handover, and multi-agent orchestration</p><p>• Use real customer interaction data to improve resolution, conversion, CX quality, and service consistency</p><p>• Drive end-to-end product delivery and launch, collaborating across CX, Digital, Technology, Data, Operations, and external partners</p><p>• Define and manage key product metrics including resolution rate, conversion, CX outcomes, and cost-per-resolution (including token/inference cost)</p><p>• Scale reusable conversational patterns across Automotive brands, ensuring consistency across touchpoints</p><p>• Establish lightweight governance and operating routines to support continuous iteration and improvement without slowing delivery</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Required skills to be successful</b></p><p><b><i>Must-Have</i></b></p><p>• Proven experience personally building and shipping conversational AI, voice AI, or AI-enabled products</p><p>• Strong product ownership with the ability to go hands-on from concept to prototype, launch, and optimization</p><p>• Practical experience working with LLMs, APIs, agent-based architecture, and AI development tools (e.g. Cursor, Windsurf, Claude Code)</p><p>• Ability to design end-to-end conversational journeys, flows, and escalation strategies</p><p>• Strong analytical mindset with experience improving product, CX, conversion, and unit economics metrics</p><p>• Ability to collaborate across business, technical, and operational stakeholders</p><p><b><i>Preferred</i></b></p><p>• Experience in automotive or customer operations environments</p><p>• Background in AI platform companies or in-house AI product development</p><p>• Familiarity with Jobs-to-be-Done, hypothesis-driven development, and conversion optimization</p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li>Define and articulate the product vision and roadmap, ensuring alignment with business goals and market needs.</li><li>Conduct market research and competitive analysis to identify trends, customer needs, and opportunities for innovation.</li><li>Collaborate closely with cross-functional teams, including engineering, design, and marketing, to deliver high-quality products.</li><li>Prioritize product features and manage the backlog, balancing short-term needs with long-term strategic goals.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Business, Engineering, or a related field; an MBA is a plus.</li><li>3-5 years of experience in product management, ideally within the tech industry or a fast-paced startup environment.</li><li>Proven expertise in Agile methodologies, with certifications like Certified Scrum Product Owner (CSPO) preferred.</li><li>Strong analytical skills, with proficiency in data analysis tools and techniques to inform decision-making.</li></ul><p></p></section>