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Job Title: MS Dynamics CRM Tester Experience: 8+ Years Location: Abu Dhabi UAE (work from office 5 days a week) Job Summary We are looking for an experienced MS Dynamics CRM Tester with strong expertise in the Airline Booking/Reservation domain and Automation Testing using Selenium Java to join our QA team. The role involves validating CRM workflows, integrations, and end-to-end airline booking journeys across web, mobile, API, and automation frameworks while collaborating with onsite and offshore teams. Key Responsibilities · Perform functional, integration, system, regression, and automation testing for Microsoft Dynamics CRM (Dynamics 365) applications. · Design, develop, and maintain automation test scripts using Selenium Web Driver with Java. · Validate end-to-end airline booking workflows, including flight search, reservations, ticketing, payments, check-in, loyalty programs, cancellations, and customer service modules. · Create and execute test cases, test plans, automation suites, and test scenarios based on business requirements and user stories. · Test CRM integrations with airline systems such as booking engines, payment gateways, loyalty platforms, and third-party APIs. · Perform API testing using Postman/REST clients. · Execute SQL queries for backend data validation. · Work closely with Business Analysts, Developers, and Product Owners across onsite (Abu Dhabi) and offshore teams. · Participate in Agile/Scrum ceremonies and contribute to sprint planning and release cycles. · Log, track, and manage defects using JIRA/Azure Dev Ops. · Support UAT cycles, production release validation, and automation regression execution Required Skills & Experience · 8+ years of experience in Software Testing/QA. · Hands-on testing experience in Microsoft Dynamics CRM (Dynamics 365). · Strong experience in the Airline Booking/Reservation domain with knowledge of booking, ticketing, check-in, loyalty, and ancillary services. · Hands-on Automation Testing experience using Selenium Web Driver with Java. · Experience in building and maintaining automation frameworks using Selenium, Java, Test NG/JUnit, and Maven/Gradle. · Experience in API testing and integration testing using Postman/REST Assured. · Experience with SQL for data validation. · Strong understanding of STLC, SDLC, and Agile methodologies. · Experience with Test Management and Defect Tracking tools (JIRA/Azure Dev Ops). · Excellent analytical, problem-solving, and communication skills. · Experience working with distributed onsite/offshore teams.

We are hiring an experienced Senior Microsoft Dynamics CRM On-Premise Developer for a government digital transformation project in the UAE. This role is ideal for professionals with extensive experience in Microsoft Dynamics CRM On-Premise implementations, enterprise integrations, and CRM solution architecture.<br>Key Requirement:Minimum 12 years of Microsoft Dynamics CRM On-Prem Consultant/Implementation experience. Strong expertise in Microsoft Dynamics 365 CRM development, customization, and configuration. Extensive experience in CRM implementation projects, especially CRM On-Prem environments. Hands-on experience with Plugins, Java Script, . NET, data cleansing, data integration, data mapping, and managing data relationships. Experience integrating Dynamics 365 CRM with other enterprise systems. Good knowledge of Microsoft SQL Server. Strong troubleshooting and technical problem-solving skills. Previous experience working with UAE government entities. Fluent in both Arabic and English (mandatory).

<ul><li><p>Provide daily support to Business Central/NAV users.</p></li><li><p>Handle issues related to Finance, Sales, Purchase, Manufacturing, Inventory, HR/ Payroll and Warehouse Module.</p></li><li><p>Troubleshoot posting errors, transaction issues and user access problems.</p></li><li><p>Support Production and Warehouse teams with day-to-day ERP issues.</p></li><li><p>Prepare documentation, SOPs, and user manuals.</p></li><li><p>Coordinate with ERP developers/consultants for technical issues and customizations.</p></li><li><p>Train end users and provide post-implementation support.</p></li><li><p>Understand business processes and provide appropriate solutions to users.</p></li><li><p>Communicate regularly with senior management and other stakeholders, providing updates on software development progress, challenges, and opportunities.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in information technology, Computer Science or a related field.</p></li><li><p>Proven hands-on experience with Microsoft Dynamics 365 Business Central or Dynamics NAV.</p></li><li><p>Certification in Microsoft Dynamics 365 Business Central.</p></li><li><p>Manufacturing industry experience is highly preferred</p></li><li><p>Minimum 2-5 years of experience in ERP support or functional consulting.</p></li><li><p>Working knowledge of AL Language and Business Central extensions/customizations.</p></li></ul>

<ul><li><p>Design and develop Microsoft Dynamics 365 CRM solutions.</p></li><li><p>Develop Plugins, Custom Workflow Activities, Actions, and JavaScript customizations.</p></li><li><p>Build and maintain Power Automate flows.</p></li><li><p>Develop and support integrations with external systems and APIs.</p></li><li><p>Implement payment gateway integrations (PayFort, Apple Pay, payment providers).</p></li><li><p>Design and implement security roles, business rules, and workflows.</p></li><li><p>Participate in technical design workshops and solution reviews.</p></li><li><p>Perform code reviews, testing, deployment, and production support.</p></li><li><p>Prepare technical documentation and knowledge transfer materials.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>5+ years of Microsoft Dynamics 365 CRM development experience.</p></li><li><p>Strong experience with:</p></li><li><p>C#</p></li><li><p>.NET Framework/.NET Core</p></li><li><p>Dynamics 365 CE</p></li><li><p>Power Platform</p></li><li><p>Power Automate</p></li><li><p>JavaScript</p></li><li><p>Dataverse</p></li><li><p>REST APIs</p></li><li><p>Azure Integration Services</p></li><li><p>Hands-on experience with:</p></li><li><p>Plugins</p></li><li><p>Custom Workflows</p></li><li><p>Actions</p></li><li><p>Web Resources</p></li><li><p>Ribbon Customizations</p></li><li><p>Business Process Flows</p></li><li><p>Experience integrating third-party applications and payment gateways.</p></li><li><p>Strong troubleshooting and problem-solving skills.</p></li></ul><p><strong>Preferred Skills</strong></p><ul><li><p>Experience with Power Pages.</p></li><li><p>Experience with payment solutions such as PayFort and Apple Pay.</p></li><li><p>Experience with Azure Functions and Service Bus.</p></li><li><p>Microsoft Dynamics 365 certifications.</p></li></ul>

<p><strong>Position: Service Center Administrator </strong></p><br><p><strong>We are looking for a highly organized and analytical candidate with strong Microsoft Excel skills and previous experience in a service center or after-sales environment.</strong></p><br><ul><li><p>Perform daily data entry and maintain accurate records of all service-related activities.</p></li><li><p>Monitor service center KPIs and identify discrepancies, trends, and areas requiring improvement.</p></li></ul><ul><li><p>Ensure all reports are accurate, complete, and submitted on time.</p></li></ul><ul><li><p>Review service center case updates and verify that all information is correctly recorded in the system.</p></li></ul><ul><li><p>Conduct data analysis and provide operational insights to support decision-making.</p></li></ul><ul><li><p>Coordinate with service centers to ensure compliance with reporting standards and operational procedures.</p></li></ul><ul><li><p>Perform physical stock handling, stock verification, and inventory reconciliation.</p></li></ul><ul><li><p>Support inventory audits and ensure alignment between physical stock and system records.</p></li></ul><ul><li><p>Maintain proper documentation and filing of operational records.</p></li></ul><ul><li><p>Assist in monitoring spare parts movement, stock availability, and inventory accuracy.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Strong proficiency in Microsoft Excel (Pivot Tables, XLOOKUP, formulas, data analysis, reporting, and dashboards).</p></li></ul><ul><li><p>Previous experience in a service center, aftersales, or operations environment.</p></li></ul>

<br><p><strong>Unified Communications (CUCM & Teams) Engineer: </strong></p><p> Role Description: The Unified Communications Engineer will be responsible for the implementation, maintenance, and support of the organization's unified communications systems, including Cisco CUCM and Microsoft Teams integration. Key Responsibilities: Configure and manage CUCM and CUBE. Implement and manage Microsoft Teams Direct Routing. Troubleshoot voice and video connectivity issues. Ensure QoS for voice and video traffic. Manage SIP Trunking. </p><p><strong>Desired Candidate Profile</strong></p><p>Minimum 10 years of experience in unified communications engineering. </p>

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Database Administrator (MS SQL) based in United Arab Emirates.<br><br>This temporary remote role offers the opportunity to manage and optimize high-volume Microsoft SQL Server environments supporting globally distributed digital products. You will work with databases ranging from tens of terabytes, tackling complex performance, reliability, and scalability challenges. The position combines advanced T-SQL development with deep database administration and SQL Server architecture expertise. You will investigate execution plans, optimize queries and indexes, and address bottlenecks across memory, disk, locking, and system performance. You will also maintain high-availability infrastructure and help technical teams access and work with critical data. This role is well suited to an experienced SQL professional who enjoys solving complex database problems and working independently in a high-load environment.<br><br>Accountabilities<br><br>Develop advanced T-SQL scripts and solutions for Microsoft SQL Server environments spanning versions 2008 through 2019. Review SQL code developed by other engineers, analyze execution plans, and identify and resolve performance issues, including procedures running at extremely high execution volumes. Optimize database performance across queries, stored procedures, indexes, locking, disk utilization, memory, and related database resources. Identify and resolve system bottlenecks, including urgent production issues that require rapid investigation and remote troubleshooting. Support and maintain an Always On availability group consisting of primary and mirror servers. Provide data access and retrieval support to analysts and machine learning engineers. Perform routine database administration and maintenance activities, including archiving, recovery strategies, security policies, and data integrity checks. Manage and support high-load databases with data volumes reaching tens of terabytes. Monitor database and server performance proactively, identifying potential issues and taking preventive action before they result in incidents.<br><br>Requirements<br><br>Hands-on professional experience working with Microsoft SQL Server 2008–2019. Deep understanding of Microsoft SQL Server architecture, internals, and database behavior. Advanced T-SQL skills with extensive developer-level scripting experience, including stored procedures, user-defined functions, triggers, and distributed transactions. Strong understanding of relational database fundamentals and data structures. Proven ability to optimize complex SQL queries, stored procedures, and functions for performance and scalability. Ability to analyze execution plans and identify the underlying causes of database performance issues. Strong code-reading skills, with the ability to understand and troubleshoot SQL code written by other developers. Ability to independently identify logic and data-related issues by analyzing database structures and source code. Strong analytical and problem-solving skills, with the ability to investigate complex technical issues independently and respond effectively to production challenges.<br><br>Benefits<br><br>Temporary, full-time remote opportunity. Initial compensation level or salary range shared with candidates during the recruitment process and before employment begins.28 calendar days of vacation per year.7 wellness days per year that can be used for personal recovery, household matters, or other needs without using sick leave. Bonuses of up to $5,000 for successful employee referrals.50% reimbursement for professional training, international conferences, and professional meetings. Corporate discounts for English-language lessons. Health support of up to $1,000 gross per year per employee when corporate medical insurance is not available, which can be used toward personally purchased health insurance or eligible medical expenses for the employee and close relatives. Workplace equipment and workspace support, including reimbursement of up to $1,000 gross once every three years for eligible home-office or coworking expenses. Internal gamified recognition system where colleagues can receive bonuses that can be exchanged for merchandise, team-building activities, massage certificates, and other rewards.<br><br>How Jobgether Works<br><br>We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.<br><br>We appreciate your interest and wish you the best!<br><br> Why Apply Through Jobgether?<br><br>Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Manager - Microsoft 365<br>Location: Ras Al Khaimah, UAE<br>Role Overview We are seeking an experienced Manager - Microsoft 365 to lead the administration, governance, security, and optimization of the Microsoft 365 platform across the organization. The role will oversee M365 services, hybrid identity, endpoint management, compliance, and collaboration technologies while ensuring alignment with government security and regulatory requirements.<br>Key Responsibilities Manage and govern Microsoft 365 services including Exchange Online, Teams, Share Point Online, and One Drive. Lead Entra ID administration, Conditional Access, MFA, SSO, PIM, and hybrid identity management. Oversee Intune for endpoint management, device compliance, and mobility solutions. Implement and maintain Microsoft Purview controls including DLP, sensitivity labels, retention, and compliance policies. Manage Microsoft Defender for Office 365 security capabilities. Drive automation and operational efficiency through Power Shell scripting. Ensure platform availability, security, governance, and user adoption. Work closely with cybersecurity, infrastructure, and business teams to deliver secure and effective services.<br>Experience & Skills8-12 years of experience in Microsoft 365 administration and engineering. Strong enterprise-scale experience with Microsoft 365 tenant management and governance. Hands-on expertise in Entra ID, hybrid Active Directory, and Entra Connect. Strong experience with Microsoft Intune and endpoint management. Working knowledge of Microsoft Defender and Microsoft Purview. Proficiency in Power Shell automation. Good understanding of M365 licensing models (E3/E5), ITSM practices, and change management. Government, public sector, or GCC experience is preferred.

<p>We are looking for an experienced Microsoft 365 Copilot & Copilot Studio Architect to lead enterprise AI adoption, Copilot solution design, and digital transformation initiatives. The ideal candidate will have strong hands-on expertise in Microsoft 365 Copilot, Copilot Studio, AI agent design, prompt engineering, workflow automation, and the Microsoft 365 ecosystem. The candidate will work closely with business stakeholders, IT teams, and senior leadership to identify AI opportunities, design scalable solutions, drive adoption, and demonstrate measurable business value. <strong>Key Responsibilities</strong> · Design, configure, and implement Microsoft 365 Copilot and Copilot Studio solutions for enterprise use cases. · Design and develop custom Copilot agents, connectors, workflows, and secure data integrations. · Lead AI agent design, prompt engineering, and workflow automation initiatives. · Identify business use cases where Copilot and AI can improve productivity, collaboration, and business processes. · Drive enterprise-wide Microsoft 365 Copilot adoption by embedding AI into business workflows. · Work with business users, senior leadership, and IT teams to translate business requirements into scalable AI solutions. · Conduct Copilot clinics, workshops, training sessions, demonstrations, and user enablement programs. · Develop strategies to promote an AI-first culture across the organization. · Support digital transformation programs involving Microsoft 365 and AI technologies. · Measure Copilot adoption, productivity improvements, user engagement, and business outcomes. · Gather user feedback and continuously refine Copilot use cases and solutions. · Support change management activities to ensure sustained adoption and value realization. · Ensure AI solutions follow enterprise security, data governance, compliance, and access-control requirements. · Collaborate with technical teams on Power Platform, Microsoft 365, data, security, and integration requirements.</p><p><strong>Desired Candidate Profile</strong></p><p>· 4+ years of relevant hands-on experience with Microsoft 365 Copilot and Copilot Studio. · Strong experience in AI agent design, prompt engineering, and workflow automation. · Strong understanding of the Microsoft 365 ecosystem, including: o Microsoft Teams o SharePoint o Outlook o Word o Excel o Power Platform · Experience working in enterprise environments and supporting digital transformation initiatives. · Proven experience delivering training sessions, workshops, Copilot clinics, and user enablement programs. · Experience driving enterprise-wide Microsoft 365 Copilot adoption and embedding AI into business workflows. · Expertise in designing and implementing: o Custom Copilot agents o Copilot Studio configurations o Connectors o Secure data integrations o AI-powered workflows · Strong stakeholder management and communication skills. · Ability to engage effectively with technical and non-technical stakeholders. · Experience working with business users, senior leadership, and IT teams to define requirements and AI use cases. · Ability to measure productivity gains, analyze adoption metrics, incorporate feedback, and demonstrate AI value realization. Preferred Qualifications · Experience leading AI adoption programs or enterprise digital transformation initiatives. · Strong knowledge of Microsoft Power Platform, including: o Power Automate o Power Apps o Power BI · Familiarity with enterprise AI security, data governance, compliance, and responsible AI practices. · Microsoft certifications related to AI, Copilot, Microsoft 365, Azure, or Power Platform. · Experience working with large-scale enterprise Copilot deployments and adoption programs.</p>

???? We’re Hiring: Microsoft 365 Administrator???? Location: United Arab Emirates (Remote)???? Employment Type: Part-Time???? Experience Level: Mid-Level to Senior???? Work Arrangement: Fully Remote About UsWe are a technology-driven organization focused on enabling secure, productive, and collaborative digital workplaces. Our teams rely on modern cloud services to support communication, document management, user productivity, and business operations across international environments. We value technical reliability, security awareness, responsive support, and continuous improvement. The Role We are seeking an experienced Microsoft 365 Administrator to manage and support Microsoft 365 services across a distributed business environment. In this part-time, fully remote role, you will help maintain user access, cloud services, security configurations, collaboration platforms, and productivity tools while ensuring a reliable experience for employees. The ideal candidate combines strong Microsoft 365 knowledge with practical troubleshooting, administration, and communication skills. You will collaborate with IT teams and business users to resolve issues and improve the organization's digital workplace. Key Responsibilities Administer Microsoft 365 users, groups, licenses, roles, and access permissions. Manage and support Microsoft 365 services including Exchange Online, Share Point, Teams, and One Drive. Monitor service health, user issues, and platform performance. Troubleshoot account, email, collaboration, and productivity-related incidents. Support identity, authentication, security, and access-management requirements. Assist with Microsoft 365 configuration changes, migrations, updates, and deployments. Maintain administrative documentation, procedures, and technical knowledge resources. Coordinate with vendors and internal technical teams to resolve complex issues. Review usage patterns and recommend improvements to Microsoft 365 services. Support security and compliance initiatives related to Microsoft cloud environments. Requirements Bachelor’s degree or equivalent qualification in IT, Computer Science, or a related field preferred.3+ years of relevant Microsoft 365, cloud administration, systems administration, or IT support experience preferred. Strong understanding of Microsoft 365 administration and cloud-based productivity services. Knowledge of Exchange Online, Share Point, Teams, One Drive, and Microsoft identity services. Familiarity with user lifecycle management, permissions, authentication, and security controls. Proficiency in troubleshooting technical issues and documenting solutions. Strong understanding of remote administration and digital collaboration environments. Excellent analytical, communication, and problem-solving skills. Ability to prioritize support requests and manage multiple technical tasks independently. Professional, security-conscious, organized, and service-oriented approach. What We Offer Flexible part-time hours within a fully remote working environment. Competitive compensation aligned with experience and responsibilities. Opportunities to deepen Microsoft 365 and cloud administration expertise. Exposure to international teams and modern digital workplace initiatives. Opportunities to contribute to security, productivity, and technology improvement projects. A collaborative technology environment focused on reliability, innovation, and continuous learning.