وظائف مطورين Information Architecture - ابو ظبي الإمارات
١٤٥٩ وظائف شاغرة
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking a strategic and delivery-focused Senior Technology Manager to lead the development and execution of our technology roadmap and transformation strategy. This role is pivotal in establishing a new internal IT department, transitioning from outsourced services, and driving continuous improvement across technology operations. The ideal candidate will be a well-rounded leader with a strong grasp of both strategic planning, project management and technical delivery - capable of aligning technology budgets and initiatives with broader organizational goals in a purpose-driven and human-centric way.</p><br><p><strong>KEY RESPONSIBILITIES</strong></p><p>The Senior Technology Manager will lead the development of a strategic technology roadmap aligned with organizational goals, oversee the establishment of a new internal IT department, and manage the transition from outsourced services. They will drive transformation initiatives using Agile methodologies and design thinking, facilitate user-centric solution development through user story capture and iterative delivery, and coordinate cross-functional teams to execute complex projects. Post-transition, the role will focus on operational excellence, implementing performance metrics, and fostering a culture of continuous improvement and innovation.</p><br><p><strong>Operational Roles & Responsibilities</strong></p><p>Strategy & Roadmap Development</p><p>Develop and articulate a forward-looking, purpose-driven and human-centric technology strategy aligned with organizational goals.</p><p>Lead the creation of a multi-year roadmap covering infrastructure, applications, data, and service delivery.</p><p>Collaborate with executive leadership and external consultants to define future-state architecture and transformation priorities.</p><p>Develop and oversee the technology budget forecast, ensuring project budgets align with company governance standards.</p><p>Department Establishment & Transition Management</p><p>Design and implement the structure, governance, and operating model for a new internal IT department.</p><p>Lead the transition of outsourced IT services to in-house operations, ensuring continuity and quality.</p><p>Define and embed processes for service management, performance monitoring, and compliance.</p><p>Transformation & Delivery Oversight</p><p>Champion Agile methodologies across teams, ensuring iterative delivery and responsiveness to change.</p><p>Facilitate design thinking workshops to uncover user needs and co-create solutions.</p><p>Oversee the development and refinement of user stories, epics, and backlogs in collaboration with product owners and stakeholders.</p><p>Manage cross-functional delivery teams, ensuring alignment with business priorities and timelines.</p><p>Operational Excellence & Continuous Improvement</p><p>Take ownership of IT operations post-transition, ensuring stability, scalability, and performance.</p><p>Establish KPIs and reporting mechanisms to monitor service delivery and operational health.</p><p>Drive a culture of continuous improvement, innovation, and proactive problem-solving.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum Qualifications</p><p>Bachelor’s degree in a Computer Science related field.</p><p>Demonstrable continued certifications in IT, Security and Project Management are an added advantage.</p><p>UAE National preferred.</p><p><strong>Minimum Experience</strong></p><ul><li><p>Proven experience (6+ years) in technology leadership roles, ideally within complex or transitioning environments.</p></li><li><p>Strong background in IT strategy, transformation, and operations.</p></li><li><p>Strong background in infrastructure, Cloud, Security and Applications implementation.</p></li><li><p>Demonstrated success in building and leading high-performing teams.</p></li><li><p>Experience managing vendor transitions and establishing internal capabilities.</p></li><li><p>Excellent communication, stakeholder management, and leadership skills.</p></li><li><p>Solid understanding of enterprise architecture, infrastructure, and modern IT service delivery models.</p></li><li><p>Solid experience in project budget management, and technology procurement activities.</p></li><li><p>Experience in preparing and reviewing tenders and bidder proposals.</p></li><li><p>Experience in developing and sharing project and operational progress reports with executive management.</p></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Hiring: IT Freelance (Project-Based)</p><p>We are looking for an experienced IT Freelancer to support the setup and optimization of our IT infrastructure.</p><p>Scope of Work:</p><ul><li><p>Set up Microsoft 365 for Masaha, including 5 primary email accounts (2 with email aliases)</p></li><li><p>Coordinate with the development team to migrate website hosting to Microsoft Azure UAE servers</p></li><li><p>Set up a secure password vault for all company accounts and credentials</p></li><li><p>Connect all website forms and workflows to the appropriate email inboxes</p></li><li><p>Configure cloud storage and file management using Microsoft OneDrive</p></li><li><p>Review and optimize software subscriptions, ensuring cost efficiency and VAT compliance</p><br><br></li></ul><p>� Location: Abu Dhabi</p><p>� Salary: (TBC)</p><br><p>If you're interested, please send your CV and a brief summary of your relevant experience.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Requirements:</p><ul><li><p>Proven experience with Microsoft 365 administration</p></li><li><p>Experience with Microsoft Azure hosting and migrations</p></li><li><p>Knowledge of Microsoft OneDrive and cloud storage solutions</p></li><li><p>Strong understanding of IT security and password management</p></li><li><p>Ability to work independently and coordinate with third-party developers</p></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The IT Support Officer will provide high-quality technical support across the organization by delivering reliable first-line IT assistance to employees. The role involves learning internal systems, shadowing the current IT team, and progressively becoming the primary contact for IT support requests.</p><p>The position works closely with the Senior Manager, Technology to support technology initiatives, system rollouts, and ensure dependable day-to-day desktop and infrastructure support.</p><p>This is an excellent opportunity for a proactive, customer-service-oriented professional who is eager to grow, learn, and contribute to a collaborative environment.</p><br><p><strong>Key Responsibilities</strong></p><p><strong>Technical Support</strong></p><ul><li><p>Provide first-line technical support to employees across all company entities (onsite and remote).</p></li><li><p>Act as the primary point of contact for IT support requests.</p></li><li><p>Troubleshoot and resolve issues related to:</p><ul><li><p>Hardware</p></li><li><p>Software</p></li><li><p>Network connectivity</p></li><li><p>System access</p></li></ul></li></ul><p><strong>Systems & Infrastructure Support</strong></p><ul><li><p>Manage user accounts and permissions in Microsoft 365 and SharePoint.</p></li><li><p>Set up and configure:</p><ul><li><p>Laptops</p></li><li><p>Desktops</p></li><li><p>Mobile devices</p></li></ul></li><li><p>Support meeting room technologies and video conferencing systems.</p></li></ul><p><strong>IT Operations</strong></p><ul><li><p>Monitor and maintain IT asset inventory.</p></li><li><p>Maintain documentation of:</p><ul><li><p>IT support activities</p></li><li><p>Issue resolutions</p></li><li><p>Equipment records</p></li></ul></li><li><p>Conduct routine system and network checks.</p></li></ul><p><strong>Projects & Technology Initiatives</strong></p><ul><li><p>Support rollout of new systems, software, and infrastructure projects.</p></li><li><p>Assist the Senior Manager, Technology with technology implementation.</p></li><li><p>Identify recurring issues and suggest improvements.</p></li></ul><p><strong>Onsite Support</strong></p><ul><li><p>Conduct periodic visits to other company locations to provide IT assistance.</p></li><li><p>Ensure minimal downtime and operational continuity.</p></li></ul><p><strong>Governance & Compliance</strong></p><ul><li><p>Follow company IT governance, security, and data protection standards.</p></li><li><p>Ensure support requests are logged and documented according to service standards.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Diploma or Bachelor’s degree in Information Technology, Computer Science, or a related field.</p></li><li><p>Strong understanding of Windows environments, Microsoft 365, and common enterprise applications.</p></li><li><p>Excellent communication and problem-solving skills, with a focus on customer service.</p></li><li><p>Additional IT certifications such as CompTIA A+ or ITIL Foundation are an advantage.</p></li></ul><br><p><strong>Minimum Experience</strong></p><ul><li><p>3+ years of experience in an IT support or helpdesk role.</p></li><li><p>Strong technical proficiency with Windows, Microsoft 365, network troubleshooting, and enterprise applications.</p></li><li><p>Excellent communication, problem-solving, and interpersonal skills.</p></li><li><p>Customer-service mindset — approachable, patient, and solution-focused.</p></li><li><p>Willingness to travel between company sites as required.</p></li><li><p>Curiosity and enthusiasm for learning new systems, tools, and technologies</p></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking a skilled and enthusiastic Gaming IT Support Technician to support and maintain the technology infrastructure of our gaming environment. This role involves troubleshooting hardware and software issues, maintaining high-performance gaming systems, and ensuring a seamless and immersive gaming experience for users. You will be an integral part of the IT team, working closely with the Client, and IT teams to support gaming hardware, networks, peripherals, and software.
Knowlege of and working with drones would be a distinct advantage.
<strong>Key Responsibilities:</strong>
Knowlege of building and modifying PCS is essential to this role
Install, configure, and maintain gaming PCs, consoles , VR systems, and related peripherals.
Diagnose and troubleshoot hardware and software issues in gaming systems and related IT infrastructure.
Ensure all systems are updated with the latest firmware, drivers, patches, and security updates.
Monitor system performance and resolve network issues (latency, connectivity, etc.) affecting gameplay.
Maintain gaming servers, including local LAN servers and cloud-based hosting environments.
Perform routine maintenance, testing, and performance optimization of gaming equipment.
Document technical procedures, maintenance logs, and asset inventories.
</p><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Filipino nationality is preferred to leverage local market knowledge and cultural understanding.</li><li>Possesses a Bachelor's degree in Computer Science, Information Technology, or a related field.</li><li>Demonstrates proficiency in troubleshooting hardware and software issues on Windows and other gaming platforms.</li><li>Has a solid understanding of networking concepts, including TCP/IP, DNS, and firewalls.</li><li>Experience with server administration and maintenance for game servers is highly desirable.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li>Lead cross-functional teams to deliver complex IT projects on time and within budget, ensuring alignment with organizational goals.</li><li>Develop comprehensive project plans that outline scope, budget, resources, and timelines, while proactively managing risks and issues.</li><li>Act as the main point of contact for stakeholders, effectively communicating project progress, changes, and expectations throughout the project lifecycle.</li><li>Utilize Agile methodologies to foster collaboration, adaptability, and continuous improvement within the project team.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Qualifications</p><p>Essential:</p><ul><li><p>ITIL v4</p></li><li><p>PMP/Prince 2/Six Sigma</p></li><li><p>BS in Computer Science</p></li></ul><p>Desirable:</p><ul><li><p>Masters in Information Systems</p></li><li><p>Yellow Six Sigma</p></li></ul><p>Years of Experience</p><p>Essential:</p><ul><li><p>5 to 10 years of progressively responsible IT experience, with sensitivity and commitment to business problem solving</p></li><li><p>Five years of successfully managing complex and risky projects</p></li><li><p>Five or more years of BU or BU-facing experience, with sensitivity and commitment to business problem solving</p></li><li><p>Experience in leading diverse teams</p></li><li><p>Experience and ability in using “soft skills” or “people skills”</p></li></ul><p>Skills</p><p>Essential:</p><ul><li><p>Distinctive blend of business, IT, financial and communication skills. This blend is vital because this is a highly visible position with substantial impact.</p></li><li><p>Ability to adapt to new circumstances in a changing business environment.</p></li><li><p>Good understanding of current and emerging technologies, and of how other enterprises are using them to drive digital business.</p></li><li><p>Ability to support a tactical resource plan by mapping future demand to forecast project completions in the project portfolio.</p></li></ul><p>Desirable:</p><ul><li><p>Management of Personnel Resources</p></li><li><p>Reading Comprehension</p></li><li><p>Knowledge of project management methodology and experience or familiarity with major, defined program management approaches (for example, that of the Project Management Institute or PRINCE2 and agile approaches).</p></li><li><p>Significant knowledge of project planning/scheduling tools (for example, Microsoft Project and Open Workbench), with a solid track record of practical application.</p></li><li><p>Exceptional verbal and written communication skills; expertise in setting and managing customer expectations.</p></li><li><p>Effective influencing and negotiating skills in an environment in which this role may not directly control resources.</p></li><li><p>Strong knowledge and understanding of business needs, with the ability to establish and maintain a high level of customer trust and confidence.</p></li></ul></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Provide primary and secondary level of support (L1 and L2) for all hardware<br>and software inquiries.<br> </p></li><li><p>Troubleshoot laptops (Windows & macOS), workstations, and mobile<br>devices.<br> </p></li><li><p>Provide end-user assistance for the Learning Management System (LMS) and<br>Student Information System (SIS), including course access, user enrollment<br>issues, and portal navigation.<br> </p></li><li><p>Manage the full lifecycle of campus devices, including imaging, software<br>deployment, patch management, and security updates.<br> </p></li><li><p>Support enterprise productivity suites and specialized engineering software<br>for research and teaching.<br> </p></li><li><p>Maintain and troubleshoot on-site audio-visual equipment.<br> </p></li><li><p>Support basic network connectivity tasks, including Wi-Fi troubleshooting,<br>VPN configuration, and Active Directory user management.<br> </p></li><li><p>Create user guides, runbooks, and KB articles.<br> </p></li><li><p>Track and manage all requests in the ticketing system through to resolution,<br>ensuring clear communication to stakeholders.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>High school diploma or equivalent; Associate's or Bachelor's degree in Information Technology or a related field is a plus.</p></li><li><p>2-4 years of experience in a technical support or helpdesk environment.</p></li><li><p>CompTIA A+, Network+, or similar foundational IT certifications are highly desirable.</p></li><li><p>Familiarity with Windows and macOS operating systems and common productivity software (e.g., Microsoft Office Suite).</p></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Install, configure, and maintain servers, networks, operating systems, and data storage systems supporting CCAO operations</p></li><li><p>Manage user accounts, access rights, and Active Directory/identity management in line with government data governance and security policies</p></li><li><p>Monitor system performance, availability, and capacity; proactively resolve issues to minimize downtime for citizen-facing and internal services</p></li><li><p>Implement and maintain cybersecurity controls (firewalls, endpoint protection, backups, patch management) in compliance with UAE government IT security standards (e.g., NESA/Signature/TDRA-aligned frameworks where applicable)</p></li><li><p>Administer email, collaboration platforms, and internal applications used for case management, correspondence, and coordination with federal/local entities</p></li><li><p>Manage backup, disaster recovery, and business continuity procedures for critical systems and citizen data</p></li><li><p>Provide technical support (Tier 2/3) to staff, troubleshoot hardware/software/network issues, and manage IT helpdesk escalations</p></li><li><p>Maintain documentation of IT assets, configurations, policies, and procedures</p></li><li><p>Coordinate with external vendors, telecom providers, and government IT bodies (e.g., TDRA, Abu Dhabi Digital Authority) on infrastructure, licensing, and integration projects</p></li><li><p>Support digital transformation initiatives, including e-services and system integrations tied to CCAO's citizen and community programs</p></li><li><p>Ensure compliance with UAE data protection and government information security regulations</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p><strong>Required Qualifications</strong></p><ul><li><p>Bachelor's degree in Information Technology, Computer Science, or related field</p></li><li><p>3–6 years' experience as a System Administrator, preferably in a government or public sector entity</p></li><li><p>Strong knowledge of Windows Server/Linux administration, virtualization (VMware/Hyper-V), networking (TCP/IP, VPN, firewalls), and Active Directory</p></li><li><p>Experience with backup/DR solutions, cloud platforms (Azure/AWS/G42 Cloud), and cybersecurity best practices</p></li><li><p>Familiarity with UAE government IT compliance frameworks (e.g., Abu Dhabi Digital Authority policies, NESA standards) is a strong advantage</p></li><li><p>Certifications such as MCSA/MCSE, CompTIA Server+/Security+, CCNA, or ITIL are preferred</p></li><li><p>Fluent in Arabic and English (Arabic often required/preferred for UAE federal entities)</p></li><li><p>UAE national or resident with relevant work eligibility (many UAE Presidential Court–affiliated entities prioritize Emiratization)</p></li></ul><p><strong>Key Competencies</strong></p><ul><li><p>Strong problem-solving and troubleshooting skills</p></li><li><p>High attention to security, confidentiality, and data sensitivity (government/citizen data)</p></li><li><p>Ability to work under government protocols and coordinate across federal/local authorities</p></li><li><p>Good communication and documentation skills</p></li><li><p>Ability to work independently and manage multiple priorities</p></li></ul><p><br></p></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Install, configure, and maintain servers, networks, operating systems, and data storage systems supporting CCAO operations</p></li><li><p>Manage user accounts, access rights, and Active Directory/identity management in line with government data governance and security policies</p></li><li><p>Monitor system performance, availability, and capacity; proactively resolve issues to minimize downtime for citizen-facing and internal services</p></li><li><p>Implement and maintain cybersecurity controls (firewalls, endpoint protection, backups, patch management) in compliance with UAE government IT security standards (e.g., NESA/Signature/TDRA-aligned frameworks where applicable)</p></li><li><p>Administer email, collaboration platforms, and internal applications used for case management, correspondence, and coordination with federal/local entities</p></li><li><p>Manage backup, disaster recovery, and business continuity procedures for critical systems and citizen data</p></li><li><p>Provide technical support (Tier 2/3) to staff, troubleshoot hardware/software/network issues, and manage IT helpdesk escalations</p></li><li><p>Maintain documentation of IT assets, configurations, policies, and procedures</p></li><li><p>Coordinate with external vendors, telecom providers, and government IT bodies (e.g., TDRA, Abu Dhabi Digital Authority) on infrastructure, licensing, and integration projects</p></li><li><p>Support digital transformation initiatives, including e-services and system integrations tied to CCAO's citizen and community programs</p></li><li><p>Ensure compliance with UAE data protection and government information security regulations</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p><strong>Required Qualifications</strong></p><ul><li><p>Bachelor's degree in Information Technology, Computer Science, or related field</p></li><li><p>3–6 years' experience as a System Administrator, preferably in a government or public sector entity</p></li><li><p>Strong knowledge of Windows Server/Linux administration, virtualization (VMware/Hyper-V), networking (TCP/IP, VPN, firewalls), and Active Directory</p></li><li><p>Experience with backup/DR solutions, cloud platforms (Azure/AWS/G42 Cloud), and cybersecurity best practices</p></li><li><p>Familiarity with UAE government IT compliance frameworks (e.g., Abu Dhabi Digital Authority policies, NESA standards) is a strong advantage</p></li><li><p>Certifications such as MCSA/MCSE, CompTIA Server+/Security+, CCNA, or ITIL are preferred</p></li><li><p>Fluent in Arabic and English (Arabic often required/preferred for UAE federal entities)</p></li><li><p>UAE national or resident with relevant work eligibility (many UAE Presidential Court–affiliated entities prioritize Emiratization)</p></li></ul><p><strong>Key Competencies</strong></p><ul><li><p>Strong problem-solving and troubleshooting skills</p></li><li><p>High attention to security, confidentiality, and data sensitivity (government/citizen data)</p></li><li><p>Ability to work under government protocols and coordinate across federal/local authorities</p></li><li><p>Good communication and documentation skills</p></li><li><p>Ability to work independently and manage multiple priorities</p></li></ul><p><br></p></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking a proactive and customer-focused IT Support Engineer to provide Level 1 and Level 2 technical support across our organization. This mobile role involves supporting end users at our head office, branch locations, and on-site at various properties and project locations. You will play a key role in ensuring the availability and reliability of our IT systems, acting as a bridge between users and senior IT team members.</p><br><p><strong>Key Responsibilities </strong></p><ul><li><p>Provide Level 1 and Level 2 support for end users across head office, branch locations, and remote properties.</p></li><li><p>Serve as the first line of response for all hardware, software, and network-related issues, escalating to the Systems Engineer or IT Support Manager as needed.</p></li><li><p>Visit properties and job sites to deliver hands-on support, perform troubleshooting, and carry out installations.</p></li><li><p>Respond to and resolve incidents and service requests in a timely, professional, and customer-focused manner, ensuring satisfaction.</p></li><li><p>Maintain accurate records of support activities via the Helpdesk system, and ensure ticket SLAs are consistently met.</p></li><li><p>Support the installation and configuration of desktop PCs, laptops, printers, VoIP phones, and other IT equipment.</p></li><li><p>Perform routine checks on equipment and systems and assist in carrying out scheduled preventive maintenance.</p></li><li><p>Assist the Systems Engineer in IT inventory tracking, asset tagging, and procurement coordination.</p></li><li><p>Coordinate with third-party vendors for support and repairs under warranty or service contracts.</p></li><li><p>Provide basic training and guidance to end users on commonly used software, tools, and IT policies.</p></li><li><p>Perform other duties as assigned by the direct Manager.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Diploma or Bachelor's degree in Computer Science, Information Technology, or related field.</p></li><li><p>2–4 years of experience in IT support or a helpdesk role.</p></li><li><p>Experience with Windows OS, Microsoft 365, basic networking, and office software.</p></li><li><p>Hands-on troubleshooting skills in hardware, connectivity, and software issues.</p></li><li><p>Preferred certifications: CompTIA A+, Microsoft MCP, or ITIL Foundation.</p></li><li><p>Exposure to Active Directory, endpoint security, and remote support tools.</p></li><li><p>Experience in LC, AV, security, and home automation systems is a plus.</p></li><li><p>CTS (InfoComm) certification is a strong advantage.</p></li></ul><p><strong>Skills & Competencies</strong></p><ul><li><p>Basic networking knowledge (TCP/IP, DNS, DHCP, Wi-Fi troubleshooting).</p></li><li><p>Strong communication and interpersonal skills.</p></li><li><p>High attention to detail with a focus on customer service.</p></li><li><p>Ability to work independently and prioritize tasks effectively.</p></li></ul><p>Willingness to travel to project and property sites as needed.</p><p></p></section>
<p>The Information Security Specialist is responsible for safeguarding the organization’s systems, data, and technology infrastructure by implementing and maintaining effective security controls and monitoring activities.
This role supports the organization’s security and compliance objectives by identifying risks, responding to security incidents, and ensuring alignment with regulatory and industry standards.</p><p>• Monitor and respond to security incidents and alerts, supporting investigation, escalation, and resolution.
• Maintain and implement security controls to protect systems, applications, and data against internal and external threats.
• Perform security monitoring using SIEM and other security tools, analysing logs and events to identify potential threats and recommend remediation.
• Support vulnerability management activities, including identifying, prioritising, and tracking remediation of security weaknesses.
• Conduct security risk assessments and support internal and external security audits.
• Ensure compliance with security standards and regulatory requirements, including PCI-DSS.
• Implement and maintain Web Application Firewalls (WAF), DDoS protection, firewall technologies, and cloud-native security controls (e.g. Cloudflare, Akamai, Azure/AWS security services where applicable).
• Support application security throughout the software development lifecycle, including static application security testing (SAST) using tools such as Veracode, Checkmarx, Trivy or similar.
• Assist with container and cloud workload security, including Docker, Kubernetes and container image scanning.
• Perform or support penetration testing, vulnerability assessments and security validation activities using industry-standard tools (e.g. Kali Linux, Burp Suite, OWASP methodologies).
• Develop and maintain automation scripts using Python, PowerShell or Bash to improve security operations and monitoring.
• Collaborate closely with Engineering, Infrastructure, DevOps and Compliance teams to embed security into development and operational processes.
• Maintain security documentation, operational procedures and technical standards to support audit readiness and operational consistency.</p>
<p>The Information Security Specialist is responsible for safeguarding the organization’s systems, data, and technology infrastructure by implementing and maintaining effective security controls and monitoring activities.
This role supports the organization’s security and compliance objectives by identifying risks, responding to security incidents, and ensuring alignment with regulatory and industry standards.</p><p>• Monitor and respond to security incidents and alerts, supporting investigation, escalation, and resolution.
• Maintain and implement security controls to protect systems, applications, and data against internal and external threats.
• Perform security monitoring using SIEM and other security tools, analysing logs and events to identify potential threats and recommend remediation.
• Support vulnerability management activities, including identifying, prioritising, and tracking remediation of security weaknesses.
• Conduct security risk assessments and support internal and external security audits.
• Ensure compliance with security standards and regulatory requirements, including PCI-DSS.
• Implement and maintain Web Application Firewalls (WAF), DDoS protection, firewall technologies, and cloud-native security controls (e.g. Cloudflare, Akamai, Azure/AWS security services where applicable).
• Support application security throughout the software development lifecycle, including static application security testing (SAST) using tools such as Veracode, Checkmarx, Trivy or similar.
• Assist with container and cloud workload security, including Docker, Kubernetes and container image scanning.
• Perform or support penetration testing, vulnerability assessments and security validation activities using industry-standard tools (e.g. Kali Linux, Burp Suite, OWASP methodologies).
• Develop and maintain automation scripts using Python, PowerShell or Bash to improve security operations and monitoring.
• Collaborate closely with Engineering, Infrastructure, DevOps and Compliance teams to embed security into development and operational processes.
• Maintain security documentation, operational procedures and technical standards to support audit readiness and operational consistency.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for a skilled and reliable professional to join our team as an IT Technician. If you thrive in a dynamic environment, possess strong technical abilities, and have a passion for delivering excellent user support, we would love to hear from you. </p><br><p><strong>Key Responsibilities – IT Technician Support and Maintenance</strong></p><ul><li><p>Install, configure, and maintain computer hardware, software, networks, and related IT equipment across the organisation.</p></li><li><p>Provide proactive first and second-line technical support for all users, diagnosing and resolving IT issues promptly in line with service standards.</p></li><li><p>Monitor and maintain accurate records of IT assets, hardware inventory, and software licences using established asset management systems.</p></li><li><p>Troubleshoot problems with desktops, laptops, printers, and network devices, escalating issues when necessary in accordance with company guidelines.</p></li><li><p>Collaborate with IT colleagues to implement regular system updates, security patches, and antivirus processes to safeguard network integrity and data security.</p></li><li><p>Assist with the onboarding and offboarding of users by setting up accounts, deploying devices, and managing user permissions within company systems.</p></li><li><p>Support meeting rooms, AV systems, and remote conferencing tools to facilitate seamless business communications and operations.</p></li><li><p>Contribute to IT projects, including systems migrations, infrastructure upgrades, and digital transformation initiatives as directed by IT management.</p></li><li><p>Promote a positive IT service culture, maintaining professionalism and empathy in all user interactions, and providing clear instructions when needed.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Proven experience in a hands-on IT Technician, IT Support, or Helpdesk role, preferably in a hospitality, office, or multi-department environment.</p></li><li><p>Excellent knowledge of Windows and Mac operating systems, MS Office Suite, and standard business applications.</p></li><li><p>Basic networking skills, including familiarity with TCP/IP, Wi-Fi configuration, and troubleshooting network connectivity issues.</p></li><li><p>Strong organisational skills with meticulous attention to detail and the ability to prioritise and resolve tasks efficiently.</p></li><li><p>Effective communication and interpersonal skills to support colleagues at all technical levels, both in-person and remotely.</p></li><li><p>Commitment to confidentiality, data protection, and compliance with all relevant IT security policies.</p></li><li><p>Ability to adapt to new technologies and willingness to learn as the IT environment evolves.</p></li></ul><p><strong>Desirable Qualifications & Additional Experience – IT Certifications and Continuous Learning</strong></p><ul><li><p>Formal IT qualifications such as CompTIA A+, Microsoft Certified Professional, or equivalent (preferred).</p></li><li><p>Experience supporting hospitality-specific or property management systems.</p></li><li><p>Familiarity with cloud-based platforms (e.g., Office 365, Google Workspace) and remote management tools.</p></li><li><p>Awareness of current technology trends, cybersecurity threats, and best practices in IT service delivery.</p></li></ul><p><strong>Join Our Team – Professional Development and Supportive Culture</strong></p><ul><li><p>Be part of a supportive and collaborative team that values professional growth and ongoing training.</p></li><li><p>Opportunity to make a positive impact by ensuring business continuity and operational efficiency through robust IT support.</p></li><li><p>Inclusive and welcoming workplace where all individuals are respected and valued for their unique contributions.</p></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Manage network, intrusion detection and prevention systems.</p></li><li><p>Conduct periodic compromise assessments across selected networks and propose recommendations based on assessment results.</p></li><li><p>Conduct physical security assessment of the organization’s systems, including servers and networks, ensuring that any unauthorized external physical interference is not actually possible.</p></li><li><p>Conduct ongoing network hunt activities.</p></li><li><p>Conduct proactive vulnerability assessment across the network, subnetworks and service traffic to identify potential points of intrusion.</p></li><li><p>Research and develop methods of tracking and detecting malicious activity within a network.</p></li><li><p>Develop tools, signatures, and methods of detection for use in incident response activities.</p></li><li><p>Develop SIEM integrations, dashboards, and analytics to illuminate and visualize threat activity.</p></li><li><p>Analyze network traffic to provide timely detection, identification, and alerting of possible attacks/intrusions, anomalous activities, and misuse activities and distinguish these incidents and events from benign activities.</p></li><li><p>Uses data collected from a variety of cyber defense tools (e.g., anti-virus, IDS alerts, firewalls, network traffic logs) to analyze events that occur within their environments, perform cyber defense trend analysis and reporting, and perform event correlation to mitigate threats and gain situational awareness and determine the effectiveness of an observed attack.</p></li><li><p>Carries out triage to ensure that a genuine security incident is occurring.</p></li><li><p>Coordinate with entity-wide cyber defense staff to validate network alerts.</p></li><li><p>Notify designated managers, cyber incident responders, and cybersecurity service provider team members of suspected cyber incidents and articulate the event’s history, status, and potential impact for further action in accordance with the organization’s cyber incident response plan.</p></li><li><p>Document and escalate incidents (including event’s history, status, and potential impact for further action) that may cause ongoing and immediate impact to the environment.</p></li><li><p>Provide daily summary reports of network events and activity relevant to cyber defense practices.</p></li><li><p>Analyze identified malicious activity to determine weaknesses exploited, exploitation methods, effects on system and information.</p></li><li><p>Validate intrusion detection system (IDS) alerts against network traffic using packet analysis tools.</p></li><li><p>Isolate and remove malware.</p></li><li><p>Develop content for cyber defense tools use them for continual monitoring and analysis of network activity to identify malicious activity.</p></li><li><p>Assist in the construction of signatures which can be implemented on cyber defense tools in response to new or observed threats within the network environment.</p></li><li><p>Analyze and report organizational security posture trends.</p></li><li><p>Monitor external data sources (e.g., cyber defense vendor sites, Computer Emergency Response Teams, Security Focus, Threat Intelligence Providers) to maintain updated of cyber defense threat condition and determine which security issues may have an impact on the enterprise.</p></li><li><p>Provides cybersecurity recommendations based on significant threats and vulnerabilities.</p></li><li><p>Provide advice and input for Disaster Recovery, Contingency, and Continuity of Operational Plans.</p></li><li><p>Collect and analyze intrusion artifacts (e.g., source code, malware, and system configuration) and use discovered data to enable mitigation of potential cyber incidents within the enterprise.</p></li><li><p>Use specialized equipment and techniques to catalog, document, extract, collect, package, and preserve digital evidence.</p></li></ul><p>Utilize deployable forensics toolkit to support operations as necessary</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p><strong>Knowledge</strong></p><ul><li><p>Security concepts such as cyber-attacks and techniques, threat vectors, risk and threat management, incident management etc.</p></li><li><p>Networking concepts and protocols, and network security attacks, vulnerabilities, processes, methodologies, access control mechanisms, traffic analysis methods.</p></li><li><p>Cyber threats and vulnerabilities and information dissemination sources (e.g., alerts and advisories).</p></li><li><p>Cyber defense and vulnerability assessment tools and their capabilities.</p></li><li><p>System and application security threats and vulnerabilities (e.g., buffer overflow, mobile code, cross-site scripting, Procedural Language/Structured Query Language [PL/SQL] and injections, race conditions, covert channel, replay, return-oriented attacks, malicious code).</p></li><li><p>Scripting languages (e.g., Python, Perl, Bash) used in an incident response environment</p></li><li><p>Incident response and handling methodologies.</p></li><li><p>Intrusion Detection System (IDS)/Intrusion Prevention System (IPS) tools, applications, methodologies and techniques for detecting host and network-based intrusions.</p></li><li><p>Threat investigations, reporting and investigative tools.</p></li><li><p>Cyber defense and information security policies, procedures, and regulations.</p></li><li><p>Common attack vectors, the different classes of attacks (e.g., passive, active, insider, close-in, distribution attacks) and attack stages (e.g., reconnaissance, scanning, enumeration, gaining access, escalation of privileges, maintaining access, network exploitation, covering tracks).</p></li><li><p>Cyber attackers (e.g., script kiddies, insider threat, non-nation state sponsored, and nation sponsored), and attackers’ methodologies.</p></li><li><p>Signature implementation impact for viruses, malware, and attacks.</p></li><li><p>Windows/Unix ports and services.</p></li><li><p>Relevant laws, legal authorities, restrictions, and regulations pertaining to cyber defense activities.</p></li><li><p>Packet-level analysis using appropriate tools (e.g., Wireshark, tcpdump).</p></li><li><p>Use of sub-netting tools.</p></li><li><p>Penetration testing principles, tools, and techniques.</p></li><li><p>Investigation, auditing and forensics methods, processes, procedures and standards.</p></li><li><p>Different types of hardware, storage, imaging and file system analysis.</p></li><li><p>Data backup and recovery.</p></li></ul></li></ul><p><strong>Skills</strong></p><ul><li><p>Using SIEM/SOAR and Vulnerability Management tools and services.</p></li><li><p>Sysadmin skills (Linux/Mac/Windows).</p></li><li><p>Programming skills (Python, Ruby, PHP, C, C#, Java, Perl, and more).</p></li><li><p>Identifying, analyzing and interpreting trends or patterns in complex data sets.</p></li><li><p>Developing and deploying signatures.</p></li><li><p>Detecting host and network-based intrusions via intrusion detection technologies (e.g., Snort).</p></li><li><p>Using incident handling methodologies.</p></li><li><p>Collecting data from a variety of cyber defense resources.</p></li><li><p>Recognizing and categorizing types of vulnerabilities and associated attacks.</p></li><li><p>Performing packet-level analysis.</p></li><li><p>Conducting trend analysis.</p></li><li><p>Using cyber defense reporting structure and processes.</p></li><li><p>Utilizing a combination of automated and manual testing methods.</p></li><li><p>Developing automated vulnerability testing scripts and using off the shelf vulnerability testing tools.</p></li><li><p>Conducting vulnerability scans and recognizing vulnerabilities in networks, systems and applications.</p></li><li><p>Using of penetration testing tools and techniques.</p></li><li><p>Applying analytical and problem-solving skills.</p></li></ul><br><p><strong>Ability</strong></p><ul><li><p>Collaborate with other sections across the department to enhance detection capabilities.</p></li><li><p>Perform Malware analysis.</p></li><li><p>Work closely with management to respond appropriately to the results of assessments and mitigation oversight of found vulnerabilities.</p></li><li><p>Perform data analysis, correlation, and analytics leveraging Security Information and Event Management (SIEM) tools.</p></li><li><p>Conduct vulnerability scans and recognize vulnerabilities in security systems & devices.</p></li><li><p>Accurately and completely source all data used in intelligence, assessment and/or planning products.</p></li><li><p>Apply techniques for detecting host and network-based intrusions using intrusion detection technologies.</p></li><li><p>Interpret the information collected by network tools (e.g. Nslookup, Ping, and Traceroute).</p></li><li><p>Prepare and create regular reports to document any security breaches/ incidents.</p></li><li><p>Provide forensic support to Cyber Security Operations during the investigation of any detected threat or contained incident / event to determine root cause and propose response recommendations as required.</p></li></ul><br><p><strong>Education and Certification</strong></p><ul><li><p>Bachelor’s degree in an information technology, computer science, cyber security or equivalent work experience.</p></li><li><p>CompTIA Security+</p></li><li><p>CISSP: Certified Information Systems Security Professional</p></li><li><p>GCFA: GIAC Certified Forensic Analyst</p></li><li><p>GCIH: GIAC Certified Incident Handler</p></li><li><p>GCIA: GIAC Certified Intrusion Analyst</p></li><li><p>OSCP: Offensive Security Certified Professional</p></li><li><p>CEH: Certified Ethical Hacker</p></li><li><p>CPT: Certified Penetration Tester</p></li></ul><p><strong>Experience</strong></p><ul><li><p>3 years of experience in cyber security operations with expertise in managing the Security Operations Center</p></li><li><br></li></ul><p><br></p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div><h3><span ><strong>Job Purpose</strong></span></h3><div>The<strong> IT Support Specialist </strong>is responsible for providing first- and second-level technical support to ensure the stability, security, and efficiency of the company’s IT systems and network infrastructure. This role involves troubleshooting hardware, software, and networking issues, maintaining system performance, and ensuring smooth day-to-day IT operations. The IT Support Specialist plays a key part in maintaining business continuity through timely issue resolution, proactive system monitoring, and user support.</div></div><div> </div><div><strong>Responsibilities:</strong></div><ul><li>Offer first- and second-level technical support for hardware, software, and networking issues. Troubleshoot problems reported by users through various communication channels (email, phone, ticketing system, etc.) and escalate complex issues when needed.</li><li>Monitor and manage network infrastructure, including routers, switches, firewalls, and wireless access points. Identify and resolve network performance issues, ensuring minimal downtime.</li><li>Assist with the setup, configuration, and maintenance of computers, printers, servers, and other IT equipment. Replace or repair defective components as needed.</li><li>Install, update, and configure software applications. Resolve software compatibility issues and ensure proper software licensing.</li><li>Assist with network-related tasks, including connectivity issues, IP configuration, and network hardware maintenance.</li><li>Manage Active Directory objects, such as user accounts, groups, and organizational units.</li><li>Assist in setting up, configuring, and maintaining IT infrastructure, including servers, storage devices, and virtualization platforms. Replace or repair faulty hardware components when needed.</li><li>Keep in touch with the ISP supplier in case of internet connection dysfunctions.</li><li>Respond in due time to incidents and ensure there are no violations regarding SLA.</li><li>Install, update, and configure software applications on Windows and Linux platforms.</li><li>Administer Windows and Linux-based systems, including user account management, permissions, file systems, and security configurations. Maintain optimal system performance through regular updates and patches.</li><li>Document solutions to common problems and maintain a knowledge base for internal use. Share knowledge and best practices with team members to foster a collaborative environment.</li><li>Stay updated with the latest industry trends, technologies, and certifications. Actively pursue relevant training and certifications to enhance skills and contribute to the team's success.</li></ul><div><strong>Requirements:</strong></div><ul><li>Minimum of 3 years of experience in IT support, with a focus on networking, Windows systems, and Linux administration.</li><li>Strong understanding of network concepts, including TCP/IP, DHCP, DNS, VPN, routers, switches, and firewalls. Experience with network monitoring tools and network troubleshooting.</li><li>Proficiency in Windows Server environments, including Active Directory, Group Policy, and PowerShell scripting. Experience with MCSA-level tasks such as server setup, maintenance, and security.</li><li>Hands-on experience with Linux systems (e.g., Ubuntu, CentOS, Red Hat), including user management, system updates, shell scripting, and basic system configuration.</li><li>Familiarity with virtualization technologies such as VMware or Hyper-V. Understanding of virtual machines, snapshots, and resource management.</li><li>Good verbal and written communication skills. Ability to explain technical concepts to non-technical users in a clear and understandable manner.</li><li>A customer-centric approach with a positive attitude. Ability to interact professionally with users at all levels and provide effective support.</li><li>Ability to work effectively as part of a team, collaborating with other IT specialists and cross-functional teams. Willingness to share knowledge and contribute to team success.</li><li>Ability to document processes, solutions, and user guides in a clear and organized manner. Experience with helpdesk or ticketing systems is a plus.</li><li>Availability to work shifts (including nights, weekends, legal holidays).</li></ul><div> </div><div><em>Join us to play a vital role in our mission to deliver excellence in the iGaming industry. Be part of our dynamic team and contribute to the success of ARRISE!</em></div><div> </div><div><div><strong>About Us</strong>:</div><div> </div><div><strong>ARRISE </strong>is a leading supplier of player-favorite content to the iGaming industry. We are a software development and services company delivering end-to-end digital solutions. Headquartered in Gibraltar with offices around the world, including Malta, Romania, India, Canada, and Bulgaria, we are a global team of over 4,000 talented individuals with decades of experience across multiple industries and professions. Together, we form a cross-functional powerhouse driven to deliver. This role is with the ARRISE.</div><div> </div><div>#LI-ME1 #LI-ONSITE</div></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><div><h3><span ><strong>Job Purpose</strong></span></h3><div>The<strong> IT Support Specialist </strong>is responsible for providing first- and second-level technical support to ensure the stability, security, and efficiency of the company’s IT systems and network infrastructure. This role involves troubleshooting hardware, software, and networking issues, maintaining system performance, and ensuring smooth day-to-day IT operations. The IT Support Specialist plays a key part in maintaining business continuity through timely issue resolution, proactive system monitoring, and user support.</div></div><div> </div><div><strong>Responsibilities:</strong></div><ul><li>Offer first- and second-level technical support for hardware, software, and networking issues. Troubleshoot problems reported by users through various communication channels (email, phone, ticketing system, etc.) and escalate complex issues when needed.</li><li>Monitor and manage network infrastructure, including routers, switches, firewalls, and wireless access points. Identify and resolve network performance issues, ensuring minimal downtime.</li><li>Assist with the setup, configuration, and maintenance of computers, printers, servers, and other IT equipment. Replace or repair defective components as needed.</li><li>Install, update, and configure software applications. Resolve software compatibility issues and ensure proper software licensing.</li><li>Assist with network-related tasks, including connectivity issues, IP configuration, and network hardware maintenance.</li><li>Manage Active Directory objects, such as user accounts, groups, and organizational units.</li><li>Assist in setting up, configuring, and maintaining IT infrastructure, including servers, storage devices, and virtualization platforms. Replace or repair faulty hardware components when needed.</li><li>Keep in touch with the ISP supplier in case of internet connection dysfunctions.</li><li>Respond in due time to incidents and ensure there are no violations regarding SLA.</li><li>Install, update, and configure software applications on Windows and Linux platforms.</li><li>Administer Windows and Linux-based systems, including user account management, permissions, file systems, and security configurations. Maintain optimal system performance through regular updates and patches.</li><li>Document solutions to common problems and maintain a knowledge base for internal use. Share knowledge and best practices with team members to foster a collaborative environment.</li><li>Stay updated with the latest industry trends, technologies, and certifications. Actively pursue relevant training and certifications to enhance skills and contribute to the team's success.</li></ul><div><strong>Requirements:</strong></div><ul><li>Minimum of 3 years of experience in IT support, with a focus on networking, Windows systems, and Linux administration.</li><li>Strong understanding of network concepts, including TCP/IP, DHCP, DNS, VPN, routers, switches, and firewalls. Experience with network monitoring tools and network troubleshooting.</li><li>Proficiency in Windows Server environments, including Active Directory, Group Policy, and PowerShell scripting. Experience with MCSA-level tasks such as server setup, maintenance, and security.</li><li>Hands-on experience with Linux systems (e.g., Ubuntu, CentOS, Red Hat), including user management, system updates, shell scripting, and basic system configuration.</li><li>Familiarity with virtualization technologies such as VMware or Hyper-V. Understanding of virtual machines, snapshots, and resource management.</li><li>Good verbal and written communication skills. Ability to explain technical concepts to non-technical users in a clear and understandable manner.</li><li>A customer-centric approach with a positive attitude. Ability to interact professionally with users at all levels and provide effective support.</li><li>Ability to work effectively as part of a team, collaborating with other IT specialists and cross-functional teams. Willingness to share knowledge and contribute to team success.</li><li>Ability to document processes, solutions, and user guides in a clear and organized manner. Experience with helpdesk or ticketing systems is a plus.</li><li>Availability to work shifts (including nights, weekends, legal holidays).</li></ul><div> </div><div><em>Join us to play a vital role in our mission to deliver excellence in the iGaming industry. Be part of our dynamic team and contribute to the success of ARRISE!</em></div><div> </div><div><div><strong>About Us</strong>:</div><div> </div><div><strong>ARRISE </strong>is a leading supplier of player-favorite content to the iGaming industry. We are a software development and services company delivering end-to-end digital solutions. Headquartered in Gibraltar with offices around the world, including Malta, Romania, India, Canada, and Bulgaria, we are a global team of over 4,000 talented individuals with decades of experience across multiple industries and professions. Together, we form a cross-functional powerhouse driven to deliver. This role is with the ARRISE.</div><div> </div><div>#LI-ME1 #LI-ONSITE</div></div><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li>Develop and articulate a multi-year technology vision and roadmap aligned with overarching business objectives, ensuring strategic investments drive measurable outcomes.</li><li>Lead the evaluation and adoption of emerging technologies, assessing their potential impact on competitive advantage and operational efficiency.</li><li>Oversee the technology portfolio, optimizing resource allocation, identifying redundancies, and ensuring alignment with strategic priorities.</li><li>Drive the creation and execution of technology governance frameworks, ensuring compliance, risk mitigation, and effective decision-making processes.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p><strong>Experience</strong></p><ul><li><p>5–10 years of relevant experience in Management Consulting, Corporate Strategy, Strategic Planning, Business Transformation, or Internal Strategy roles.</p></li><li><p>Prior experience working with executive leadership teams and senior stakeholders.</p></li><li><p>Experience in preparing executive reports, board presentations, and management dashboards.</p></li><li><p>Consulting experience with leading consulting firms or large enterprise strategy functions is highly preferred.</p></li></ul><p><strong>Required Skills</strong></p><ul><li><p>Strong management reporting and executive communication skills.</p></li><li><p>Exceptional PowerPoint and presentation development capabilities.</p></li><li><p>Advanced analytical and problem-solving skills.</p></li><li><p>Strong data structuring, interpretation, and storytelling abilities.</p></li><li><p>Experience in KPI tracking, performance management, and strategic reporting.</p></li><li><p>Excellent stakeholder management and communication skills.</p></li><li><p>Advanced proficiency in Microsoft PowerPoint, Excel, and reporting tools.</p></li></ul><p><strong>Preferred Skills</strong></p><ul><li><p>Experience in financial services, banking, or large enterprise environments.</p></li><li><p>Exposure to strategic planning and business transformation initiatives.</p></li><li><p>Knowledge of performance management frameworks and executive reporting best practices.</p></li></ul><p><strong>Key Competencies</strong></p><ul><li><p>Strategic Thinking</p></li><li><p>Business Acumen</p></li><li><p>Executive Presence</p></li><li><p>Analytical Mindset</p></li><li><p>Structured Problem Solving</p></li><li><p>Attention to Detail</p></li><li><p>Stakeholder Management</p></li></ul></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Research, identify, and vet global and local suppliers to source specialized equipment and services that meet high academic and technical standards.</p><ul><li><p>Conduct systematic technical benchmarking of products and services.</p></li><li><p>Identify the requirements, scope, and create Purchase Requisitions (PR), Request for Proposals (RFP), and Request for Quotations (RFQ).</p></li><li><p>Act as a central point of coordination between Procurement and concerned departments (IT, Academics, Research)</p></li><li><p>Operate and maintain procurement data within the institute Procurement and Enterprise Resource Planning (ERP) system</p></li><li><p>Manage the end-to-end lifecycle of procurement documentation, ensuring clear communication to stakeholders.</p></li><li><p>Ensure all procurement activities adhere to institutional policies</p></li></ul><p>and maintain an audit trail of the transactions for review.</p><ul><li><p>Track order status and coordinate with vendors to ensure timely access and delivery.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Possesses a Bachelor's degree in Business Administration, Supply Chain Management, or a related field.</p></li><li><p>Ideally holds 2-4 years of experience in IT procurement or a related role within the IT industry.</p></li><li><p>Demonstrates strong understanding of IT hardware, software, and services procurement processes.</p></li><li><p>Exhibits proficiency in contract negotiation, vendor management, and purchase order processing.</p></li><li><p>Displays excellent communication, interpersonal, and negotiation skills to build strong relationships with vendors and stakeholders.</p></li></ul><p></p></section>
<p>• Drive sales of IT products and services to enterprise and mid-market clients.
• Develop and manage a robust pipeline of prospective clients and opportunities in the Abu Dhabi market.
• Build and maintain long-term relationships with key stakeholders and decision-makers.
• Identify customer needs and propose tailored cybersecurity, cloud and IT infrastructure solutions.
• Collaborate with pre-sales and technical teams to ensure seamless client onboarding and solution delivery.
• Achieve and exceed quarterly and annual sales targets.
• Provide regular updates on sales activities, forecasts, and market feedback.
• Represent the company at events, client meetings, and industry forums.
• Experience in selling cloud solutions (IaaS, PaaS, SaaS) an advantage.</p><p>Bachelor’s degree in IT, Business, or a related field.
• Minimum 2+ years of experience in sales with a focus on IT solutions, or cybersecurity or cloud services.
• Proven experience working with System Integrator companies in the UAE.
• Field sales experience in UAE of at least 1 year.
• Strong understanding of cloud platforms such as Microsoft Azure, AWS, or Google Cloud.
• Excellent communication, negotiation, and presentation skills.
• Self-motivated with the ability to work independently and meet tight deadlines.
• Existing client relationships in the Abu Dhabi or UAE market required.
• UAE driving license mandatory.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Act as first point of contact (Tier 1/2) for IT support requests via helpdesk, phone, or in person</p></li><li><p>Install, configure, and maintain desktops, laptops, printers, mobile devices, and peripherals for staff</p></li><li><p>Set up and manage user accounts, email, and access permissions under IT policy guidance</p></li><li><p>Troubleshoot hardware, software, operating system, and connectivity issues, escalating complex problems to the System Administrator</p></li><li><p>Support video conferencing, meeting room AV equipment, and collaboration tools used for internal and inter-agency coordination</p></li><li><p>Maintain IT asset inventory (hardware, software licenses, warranties) and track service requests/tickets</p></li><li><p>Assist with onboarding/offboarding of staff — provisioning equipment, accounts, and access</p></li><li><p>Perform routine maintenance: software updates, antivirus checks, backups verification on end-user devices</p></li><li><p>Follow and help enforce IT security policies (password practices, device encryption, phishing awareness) in line with UAE government cybersecurity standards</p></li><li><p>Document recurring issues and solutions to build a internal knowledge base</p></li><li><p>Coordinate with vendors for repairs, replacements, and warranty claims</p></li><li><p>Support IT rollouts and digital initiatives tied to CCAO citizen service programs</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Diploma or Bachelor's degree in IT, Computer Science, or related field</p></li><li><p>1–4 years' experience in IT support/helpdesk role, government sector experience a plus</p></li><li><p>Working knowledge of Windows/macOS, Microsoft 365, Active Directory (user-level administration), and basic networking (LAN/Wi-Fi/VPN troubleshooting)</p></li><li><p>Familiarity with ticketing systems (e.g., ServiceNow, Freshservice, or similar)</p></li><li><p>Basic understanding of cybersecurity hygiene and UAE government IT compliance expectations</p></li><li><p>CompTIA A+/Network+ or equivalent certification preferred</p></li><li><p>Fluent in Arabic and English (Arabic often required for UAE federal entities)</p></li><li><p>UAE national or resident with relevant work eligibility</p></li></ul><p><strong>Key Competencies</strong></p><ul><li><p>Strong customer service orientation and patience with non-technical staff</p></li><li><p>Quick, methodical troubleshooting under time pressure</p></li><li><p>Good communication skills, especially explaining technical issues simply</p></li><li><p>Reliability, discretion, and attention to confidentiality (handling government/citizen-related data and devices)</p></li><li><p>Team player, comfortable escalating issues appropriately</p></li></ul><p><br></p><p></p></section>
<p>Location: Head Office</p><p>Functional Area: Finance & Audit</p><p>Career Status: Management Level</p><p><br></p><p>Purpose of Job</p><ul><li>Identifies IT Risk within the business and provides assurance that appropriate mitigation plans are in place and implemented. </li><li>Provides assurance and insight on the effectiveness and efficiency of governance, risk management and internal control processes. </li><li>Assists the VP Internal Audit & Risk Management in continually improving a world class audit function suitable for a major national and internal oil refining company. </li><li>Manages the Department to achieve corporate, Divisional and Department objectives. Maintains a focus on integrated risk based IT audits, while participating in other audits as required. Develops and continually enhances the methods, processes and standards used in IT Audits utilising industry standards best practices. </li><li>Manages and leads audit teams, conducts risk assessments, control walkthroughs and audits.</li></ul><p><br></p><p>Minimum Job Requirements</p><ul><li>Bachelor’s Degree in Computer Science, Finance, Management or equivalent is required.</li><li>Professional qualification such as CISA or equivalent is required; CIA or ACCA are desirable.</li><li>MBA or equivalent is preferable.</li><li>12 years’ experience including 7 years IT Audit experience of which 5 years should have been in oil, gas or related industries.</li><li>Fluency in English is required. </li><li>Knowledge of Arabic is desirable. </li><li>Communication skills: High level of proficiency in report writing. </li><li>Industry, regulatory and standards changes; conflict management/resolution; problem identification and solution; organisational and staff training and development.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Administer and maintain Fortinet Firewalls as the primary network perimeter and core security platform, covering threat protection, traffic inspection, and policy enforcement.</p></li><li><p>Manage and optimize Forcepoint Forward Proxy as the secure web gateway, controlling internet access and enforcing acceptable use policies across all departments.</p></li><li><p>Administer Fortinet SSL VPN and MFA to provide multi-factor authenticated, secure remote access for external users.</p></li><li><p>Manage published services through Fortinet, ensuring secure external access to internal applications: Bio-Time, Suprema-Tech, ITSM, Endpoint Central, and Call Billing.</p></li><li><p>Monitor, analyze, and respond to security events, alerts, and incidents across all security platforms.</p></li><li><p>Conduct regular firewall rule reviews, policy audits, and access control assessments to maintain a minimal attack surface.</p></li><li><p>Manage VPN configurations for site-to-site and remote access scenarios over the Etisalat internet link.</p></li><li><p>Ensure compliance with security policies and regulatory requirements across all network-connected systems.</p></li><li><p>Collaborate with the network team to enforce security controls at the switching and wireless layers.</p></li><li><p>Perform vulnerability assessments, patch management coordination, and remediation tracking for network security devices.</p></li><li><p>Maintain security documentation including policies, procedures, firewall rule sets, and incident reports.</p></li><li><p>Manage ANT Labs guest Wi-Fi authentication to ensure guest network isolation and controlled access.</p></li><li><p>Participate in security incident response, post-incident reviews, and improvement of detection and prevention controls.</p></li><li><p>Stay current with emerging threats, CVEs, and vendor advisories for Fortinet and Forcepoint platforms.</p></li><li><p>Liaise with vendors and ISP (Etisalat) for security-related escalations and coordination.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>5+ years of experience in network security engineering with a focus on enterprise environments.</p></li><li><p>Deep expertise in Fortinet product suite: FortiGate Firewalls, FortiClient VPN, FortiAuthenticator (MFA), and related technologies.</p></li><li><p>Hands-on experience with Forcepoint Secure Web Gateway (Forward Proxy) for web filtering and threat protection.</p></li><li><p>Strong understanding of network security concepts: IPS/IDS, DLP, SSL inspection, application control, and threat intelligence feeds.</p></li><li><p>Proficiency in VPN technologies: IPSec, SSL VPN, split tunneling, and MFA integration.</p></li><li><p>Experience with network segmentation, DMZ design, and zero-trust access principles.</p></li><li><p>Knowledge of secure publishing of internal applications to external users via reverse proxy and NAT.</p></li><li><p>Familiarity with compliance frameworks and security standards relevant to the UAE (NESA, ISO 27001).</p></li></ul><p></p></section>