وظائف Regal Traders FZCO

<ul><li><p>Design and implement <strong>training and development programs</strong> for both white-collar and blue-collar employees across the organization.</p></li><li><p>Conduct <strong>Training Needs Analysis (TNA)</strong> to identify competency, skill, knowledge, and performance gaps.</p></li><li><p>Develop and deliver training programs for <strong>Retail, Wholesale, Production, Stitching, Warehouse, B2B, Customer Service and Support Functions</strong>.</p></li><li><p>Deliver training on <strong>product knowledge, sales techniques, customer service, communication, workplace behaviour, and operational excellence</strong>.</p></li><li><p>Facilitate <strong>classroom, on-the-job, coaching and blended learning programs</strong> based on business requirements.</p></li><li><p>Develop <strong>training materials, presentations, SOP-based modules, assessments, and practical learning activities</strong>.</p></li><li><p>Provide <strong>coaching and mentoring</strong> to employees, supervisors, and frontline teams to enhance performance and productivity.</p></li><li><p>Measure training effectiveness through <strong>assessments, feedback, performance evaluations, and post-training follow-ups</strong>.</p></li><li><p>Maintain <strong>training calendars, attendance records, training reports, and employee development records</strong>.</p></li><li><p>Partner with <strong>department heads and managers</strong> to align learning initiatives with business and operational objectives.</p></li><li><p>Identify continuous opportunities to improve <strong>employee capabilities, customer service standards, sales performance, productivity and operational efficiency</strong>.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s degree in <strong>HR, Education, Psychology, Business Administration, or a related field</strong>; Master’s degree or professional L&D certification preferred.</p></li><li><p>Minimum <strong>5 years of experience</strong> in corporate, retail, or operational training, preferably in the <strong>retail, textile, fashion, or FMCG industry</strong>.</p></li><li><p>Proven experience as a <strong>Retail Trainer / L&D Specialist</strong>, training both <strong>white-collar and blue-collar employees</strong>.</p></li><li><p>Strong knowledge of <strong>adult learning, instructional design, TNA, coaching, and performance development</strong>.</p></li><li><p>Experience developing and delivering <strong>classroom, on-the-job, virtual, and blended training programs</strong>.</p></li><li><p>Ability to train <strong>Retail, Wholesale, Production, Stitching, Warehouse, Customer Service, and Support Functions</strong>.</p></li><li><p>Excellent <strong>presentation, communication, facilitation, coaching, and interpersonal skills</strong>.</p></li><li><p>UAE/GCC retail experience and <strong>textile/fabric industry exposure</strong> will be an added advantage.</p></li></ul>