وظائف Global Hotel Alliance
٢ وظائف شاغرة
الإمارات - دبي
Department: Operations Reports to: Data Analytics Manager Location: Dubai, UAE <br>Global Hotel Alliance (GHA) brings together a unique collection of independent hospitality brands for GHA DISCOVERY, a multi-brand hotel loyalty programme leveraging a shared technology platform. Through membership in GHA, hotel brands expand their global reach, drive incremental revenue by sharing customer data, and reduce dependence on third-party channels, all while maintaining management independence and individual positioning. Our corporate website can be found at www.globalhotelalliance.com and our consumer website is at www.ghadiscovery.com<br>Duties and Responsibilities This is a Data Analyst role, where you will build and apply foundational expertise in transforming data into actionable insights. You will contribute to solving business challenges by applying analytical techniques, supporting data and AI innovative solutions, and learning to navigate complex datasets. Your role will focus on executing tasks with precision, while mastering your ability to identify trends and communicate findings effectively.<br>Collaborate with stakeholders to understand data needs and assist in translating business requirements into technical specifications. Perform data analysis using SQL and BI tools (e.g., Power BI) to identify trends, generate reports, and create visualizations that support decision-making. Ensure data integrity by validating, cleansing, and organizing datasets from multiple sources. Assist in building new prototypes, maintaining and enhancing existing dashboards, reports. At the same time, be involved in end-to-end data projects, from requirements gathering, data modeling, reports prototyping and designing data pipelines. Assist in the building of Data Literacy across the organization in order to improve self-serve capabilities for business teams. Troubleshoot data discrepancies and work with Stakeholders and Data Engineers to resolve issues in a timely manner. Support senior analysts and business stakeholders in ad-hoc projects, including data blending, prototyping, quality assurance tasks, and presentation decks. Document processes, methodologies, and findings to ensure transparency and knowledge sharing across teams.<br>Education, Qualifications, and Requirements:<br>Bachelor’s in Computer Science (CS), Information System (IS), Statistics, Mathematics, or a related field.2-4 years of hands-on experience in data analysis, reporting, or business intelligence. Exposure to Power BI or similar tools is preferred. Excellent stakeholder management attributes, demonstrating the ability and confidence to collaborate, challenge and influence at a senior level. Proficiency in SQL and MS Excel for querying and manipulating data. Familiarity with Python for data analysis is a plus. Strong analytical skills with the ability to interpret complex datasets and communicate findings clearly. Detail-oriented mindset with a focus on accuracy and quality in deliverables. A proactive team player with strong communication skills, skilled at mentoring colleagues and thriving in a dynamic, fast-paced environment. Eagerness to learn, adapt, and grow within a dynamic analytics team. Previous experiences in AI, and hospitality or travel industries are advantageous.<br>The ideal candidate will share our company values, will be self-motivated, and someone who takes their own development seriously. Previous experience in the hospitality or travel industry is a bonus.
Global Hotel Alliance
الإمارات
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Global Hotel Alliance:</b></p><p>Global Hotel Alliance (GHA) brings together a unique collection of independent hospitality brands with GHA DISCOVERY, a multi-brand loyalty programme leveraging a shared technology platform. GHA represents a collection of 55 brands with 1,000 hotels across 100 countries serving 36 million members.</p><p><br></p><p>GHA is a 20-year-old+ business which still has a modern, informal, start-up style culture. We only recruit very nice people who will fit into our friendly teams. If you want to work in a boring, hierarchical bureaucracy then you should not apply. </p><p><br></p><p>We have “Global” in our name and we are truly multicultural, with associates from over 30 countries. We do not discriminate gender, religion, race or orientation – we just want to hire the best people for the job. We will pay you on time and give you great benefits including an annual US$1,000 wellness allowance, birthday leave, excellent healthcare and fun social events (often in our lovely hotels).</p><p><br></p><p><b>Job Description:</b></p><p>We are currently looking for a dynamic and enthusiastic Accounts Receivable Accountant to immediately join the GHA Finance team. In this specialized role, the ideal candidate will be a proactive and creative individual who will be responsible for the end-to-end financial management of one of our major hotel brand’s accounts with GHA. They will ensure accurate billing, timely collections, precise payment allocations, and rigorous reconciliation of all revenue streams and loyalty program transactions. Excellent English business communication skills are a must for this role, as you will act as the primary financial liaison between GHA and the hotel group. The position reports to the Finance Manager and is based in the GHA Dubai head office. </p><p><br></p><p><b>Key Responsibilities:</b></p><p>· Execute accurate and timely billing of owned, managed, and franchised properties.</p><p>· Manage and execute brand level and hotel level billing for all auxiliary revenue streams.</p><p>· Reconcile and issue DISCOVERY Dollars reimbursement credit notes on a monthly basis.</p><p>· Prepare, verify, and process monthly rebate calculations after tracking and minimizing deductions.</p><p>· Reconcile and resolve billing and payment disputes swiftly, acting as the primary point of contact.</p><p>· Maintain active direct communication with the assigned hotel group to address any issues in billing and other related matters.</p><p>· Respond within 24 hours to emails regarding grievances, requests for invoice copies, or supporting backup documentation.</p><p>· Follow up and actively chase outstanding accounts receivable via phone calls and emails to ensure timely receipt of payments.</p><p>· Verify, match, and allocate incoming payments against open invoices accurately within the ledger and investigate any shortfalls.</p><p>· Prepare monthly AR, aging, collections, and cash flow reports.</p><p>· Participate in credit meetings and provide clear, up-to-date status reports and commentary on all outstanding matters.</p><p>· Reconcile DISCOVERY Dollar redemption records against the non-reconciled report to identify and resolve discrepancies.</p><p>· Update, maintain, and regularly check the hotel group’s customer accounts on all databases to ensure data accuracy and relevancy.</p><p>· Conduct regular audits of the billing logic and manage PowerBI backup files to ensure financial data matches source documentation.</p><p>· Manage VAT accounting and maintain all necessary supporting information for tax audits.</p><p>· Prepare financial reports by collecting, analyzing, and summarizing account information and sharing useful insights and forecast trends.</p><p>· Create, document, and maintain processes to manage activities within the Finance department through platforms such as Confluence.</p><p>· Contribute to financial and tax audits by providing verified information and reporting promptly as needed. </p><p>· Participate in the monthly, quarterly, and yearly closing processes with error-free work.</p><p>· Engage in team training and continuous professional development to enhance the finance department’s processes.</p><p>· Adhere to individual personal KPIs and actively participate in periodic performance reviews.</p><p><br></p><p><b>Personality:</b></p><p>· Enthusiastic, dynamic, and open-minded positive personality.</p><p>· Must be highly flexible and embrace constant change.</p><p>· Confidence in working independently without supervision, and with a collaborative team spirit as part of a team when necessary.</p><p>· Innovative problem-solver and creative thinker with the ability to take initiatives and be proactive is crucial to be successful in this role.</p><p>· Highly motivated with a strong business sense and a 'can-do' attitude.</p><p>· Effective planning, organization, prioritization skills with the ability to meet tight deadlines with error-free accurate work.</p><p>· Willingness to take on new challenges and make quick, smart decisions, even under pressure.</p><p>· Confidence in engaging with a wide range of stakeholders and representing the company professionally.</p><p>· Initiative and ability to identify and implement process improvements and enhancements.</p><p>· Preference for someone who can join right away.</p><p><br></p><p><b>Budget for the role: AED 7,000-8,000 per month only</b>, depending on experience & skills match.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>· Bachelor’s degree in accounting or a related discipline from an accredited University.</p><p>· Minimum 3 years of relevant working experience. Preference will be for candidates with UAE or Big4 work experience.</p><p>· Proficiency in International Financial Reporting Standards (IFRS), bookkeeping, reconciliations, and credit control.</p><p>· Knowledge of UAE VAT and Corporate Tax laws and accounting.</p><p>· Advanced knowledge of MS applications (Excel, Word, PowerPoint) and equivalent G-Suite products.</p><p>· Experience working with accounting software is mandatory, Oracle NetSuite ERP experience preferred.</p><p>· Strong attention to detail, high level of accuracy, organized and possess good analytical and logical skills.</p><p>· Ability to multi-task and work in a fast-paced environment and manage priorities with multiple deadlines.</p><p>· Fluency in English with excellent business communication (verbal and written) and presentation skills. Fluency in Spanish is also a big advantage, with additional languages being beneficial.</p><p>· Excellent information retention, attentiveness, tact and diplomacy in dealing with stakeholders.</p><p>· Trustworthy and discreet when dealing with confidential and sensitive information.</p><p>· Travel, leisure, hospitality industry, or loyalty platforms experience would be advantageous. </p></div>