وظائف اخصائي العمليات في الإمارات

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Job Purpose</b> <br><p><span>To implement, monitor and maintain the “Air Arabia Safety Management System” in the respective areas of operation. He/she shall manage the Company’s mandatory and voluntary “Safety Reports” ensuring the investigations and closure reports are timely and accurately executed in line with the Civil Aviation regulations and requirements and as per Air Arabia adopted policies and procedures. On a temporary basis, assumes duties and responsibilities of Flight Data Specialist as and when required. Assists the line manager in implementing and monitoring adherence to safety and operational risk management procedures and standards to minimize risks and threats. Poor performance of this role might lead to regulatory non-compliance and safety findings, potential delay or cancellation in operations, and to customer dissatisfaction, all resulting in loss and negative corporate image.</span></p><br><br><b>Key Result Responsibilities</b> <br><ul><li><span>Reviews the ABY, FSTD SMS manual yearly, with respect to the changes in regulations or company policies related to SMS. Keeps a routine track of the GCAA website to capture and reflect any changes in the SMS requirements. </span></li><li><span>Conducts timely revision of the ABY and FSTD SMS manual (as and when required) in consultation with the line manager, facilitates the manual approval and distribution process. </span></li><li><span>Ensures the safety policy is revised once in two years, Distributes the revised safety policy with the internal as well as external stakeholders and maintains the record.</span></li><li><span>Ensure all safety reports are checked daily and relevant reports are included in the Risk Register for analysis and timely actions are taken for closure.</span></li><li><span>Conducts timely action on the IQSMS reports, and liaisons with all operational departments till closure of the reports on IQSMS. Maintains the IQSMS database.&nbsp;</span></li><li><span>Updates the risk register based on IQSMS reports, FDM events, hazards identified in MOC/ SRM reports, internal occurrences/ events, internal audit/ inspection findings external sources, GCAA safety alerts/investigation reports etc.&nbsp;</span></li><li><span>Ensures timely reporting of occurrences on GCAA Reporting of Safety Incidents (ROSI) system.&nbsp;</span></li><li><span>Prepares for and facilitates the quarterly SAG meetings with operational departments (With presentations, minuting the meetings and closure reports for the recommended actions to be taken).</span></li><li><span>Prepares for and facilitates the biannual ABY and FSTD SRB meetings (With presentation, minuting the meeting and closure reports for the recommended actions to be taken).</span></li><li><span>Organizes for and facilitates the Fatigue SAG meetings (Minuting the meeting and closure reports for the recommended actions to be taken).</span></li></ul><br>Key Result Responsibilities - Continued <br><ul><li><span>Initiates and facilitates the MOC (Management of Change) and SRA process and collects the evidence for the actions taken</span></li><li><span>Prepares and facilitates the triannual SPM meeting with GCAA, with presentation, SPM report, minuting the meeting, closure reports for the recommended actions to be taken.</span></li><li><span>Timely submission of SPM reports to GCAA as per the CAR SMS requirements&nbsp;</span></li><li><span>Guarantees timely revision of the safety plan in terms of SPI’s and SPT’s. Prepares monthly analysis report for the Safety Performance Indicators (SPI).&nbsp;</span></li><li><span>Ensures timely assessment of the subcontractors. Maintains the records.&nbsp;</span></li><li><span>Facilitates and provides the checklist for the audits/ inspections done by quality and maintain the records.&nbsp;</span></li><li><span>Assists in preparing the periodic safety newsletters/ bulletins/ alerts and ensure dissemination of the same to the operational personnel.&nbsp;</span></li><li><span>Facilitates GCAA, internal and external SMS audits till closure of the findings/ observations.&nbsp;</span></li><li><span>Plans, organizes, facilitates and participates in safety surveys(online), walk &amp; talk sessions and inspections.&nbsp;</span></li><li><span>Yearly Review of the SMS Training and revise the SMS training. Timely action on the SMS training failure cases; debriefs non-management employees, reviews the answers, diagnoses the problem, providing action points for them.&nbsp;</span></li><li><span>Prepares and facilitates internal audits, IOSA and external SMS audits.&nbsp;</span></li><li><span>Review and revision of the HUB IPD’s, ABY Safety Plan&nbsp;</span></li><li><span>Maintains all records pertaining to SMS.</span></li></ul><br><b>Qualifications (Academic, training, languages)</b> <br><ul><li><span>Bachelor’s degree in organizational/risk management or an equivalent qualification from a recognized university or institute is required.</span></li><li><span>A diploma or certificate in a related field.</span></li><li><span>Must have completed Safety Management Systems (SMS) training and Safety Investigation training.</span></li><li><span>Compliance, Audit and Quality Assurance certificates and training are an added value for this role, and some may be treated as conditional.</span></li><li><span>Professional membership with associations related to the Aviation/Airlines industry is a plus.</span></li><li><span>Proficiency in Microsoft Office: Advanced Excel &amp; Power Point.</span></li><li><span>Skilled report writing is required to ensure that complex reports are properly and clearly described.</span></li><li><span>Fluent in English Language.</span></li><li><span>Capable of designing, developing and delivering training programs and methodologies in the respective area of operation; basically “Safety Management Systems” training.</span></li><li><span>High accuracy and attention to both results and details.</span></li></ul><br><b>Work Experience</b> <br><ul><li><span>Minimum of 5 years of experience in the airline/aviation industry, including at least 3 years in a Safety Department in a similar capacity.&nbsp;</span></li><li><span>Experienced in implementation and maintenance of aviation related documentation and reports.</span></li><li><span>Experienced in monitoring performance against safety policies, procedures, and operating manuals as per business needs and in line with adopted regulations and approved standards.</span></li></ul><br><br> </div>

<div><br><p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969.  Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p> <p><em>Who moves mountains even across oceans? You do</em><em>.</em><strong>- DHL Global Forwarding</strong> has an opening for an <strong>Ocean Freight Specialist </strong>in <strong>Abu Dhabi</strong><strong>, United Arab Emirates. </strong>The Ocean Freight Operational Accounting Specialist is responsible for managing the Ocean Freight Product Operational Accounting performance to ensure that timely billing and drive GP maximization. This includes developing and optimizing operational standards in line with corporate guidance and the Ocean Freight Product strategy, as well as coordinating training for new hires and existing staff. The role also involves aligning customer and supplier rates with their contracts and providing visibility of local costs for effective negotiations with vendors.</p>   <p>Join us in connecting people and improving lives!</p>   <p><strong>In this Ocean Freight Specialist position </strong></p> <ul> <li>Support initiatives to maximize file level gross profit in collaboration with country and regional teams e.g. (Demurrage, Detention, Storage, Side Charges, Go Green etc.)</li> <li>Support Financial File Closing Activities - assist in monitoring GP control and accrual completeness, and report discrepancies to relevant teams for resolution.</li> <li>Monitor key operational accounting metrics (e.g., sick files, unbilled overdue, billing timeliness, revenue leakage, loss-making files, accrual timeliness) and support service delivery in continuously improving on the above</li> <li>identify and track recurring / high value disputes, coordinating resolution with OCC and the Trade organization, and escalating to top-level owners when necessary to ensure timely resolution.</li> <li>Monitor and analyze customer disputes, validate financial implications, and collaborate with service delivery and Finance to ensure accurate resolution and prevent recurring issues.</li> <li>Support vendor cost control process and coordinate with Finance and Service Delivery to ensure discrepancies are addressed. Provide insights and validations that support effective cost control and help prevent GP leakage.</li> <li>Follow internal procedures and quality/environmental standards, and maintain accurate records as instructed.</li> <li>Identify inefficiencies in operational accounting and vendor management processes, propose improvements, and support implementation.</li> <li>Assist in onboarding and training of new staff, and act as a go-to specialist for internal teams on operational accounting related topics.</li> </ul> <p><strong>Stakeholders</strong></p> <ul> <li>Country OFR organization</li> <li>Finance stakeholders</li> <li>Station operators, supervisors, and managers</li> <li>Global and regional teams</li> </ul> <p><strong>Management Responsibility</strong></p> <ul> <li>May provide guidance to lower level peers, interns</li> </ul> <p><strong>Now, here is what we need from you!</strong></p> <ul> <li>Ability to succeed in a dynamic, fast-paced environment.</li> <li>Strong project management skills</li> <li>Strong interpersonal communications skills.</li> <li>Ability to influence and manage others outside of direct reporting structure in a large and complex matrix organization.</li> <li>Sensitive to urgency and able to remain focused on priorities while under pressure</li> <li>Experienced in transportation applications, e.g., CW1 a plus</li> <li>Excellent analytical skills with a keen attention to detail</li> <li>Strong Excel skills</li> <li>Proven hands-on experience in operational and accounting systems</li> <li>Strong understanding of accounting principles and financial reconciliation processes</li> <li>Ability to proactively work independently and handle multiple tasks in a fast-paced environment</li> <li>Demonstrates the ability to independently identify tasks and projects.</li> <li>Take the initiative to start and follow through without needing external prompting</li> <li><strong>Education Level -</strong> Bachelor’s degree or equivalent experience/qualification in Finance, Accounting, Business Administration, Logistics or a related field</li> <li><strong>Experience Level - </strong>< 2 years in Freight Forwarding/Logistics, Financial management ideally with focus on Ocean Freight</li> </ul> <p><strong>We offer:</strong></p> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p>   <p>We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p>   <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization is an ongoing key focus area.</p>   <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p>   <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul>   <p><strong>Our Vision:      </strong>The Logistics Company for the World.</p> <p><strong>Our Mission:    </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose:   </strong>Connecting People, improving lives.<br> <strong>Our Values:     </strong>Respect & Results<br> <strong>Our Goals:       </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p>   <p><em>DHL Global Forwarding is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p>  </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>JOB DESCRIPTION &nbsp;</strong><br><strong>1&nbsp;</strong><p><strong>Job Title&nbsp;</strong></p><br><p>Investment and Insurance Specialist&nbsp;</p><br><strong>Department&nbsp;</strong><br><p><strong>Direct Supervisor&nbsp;</strong></p><br><p>Area Sales Manager</p><br><br><strong>2&nbsp;</strong><strong>Job Purpose&nbsp;</strong><br><p>Manage end-to-end investment / insurance sales for Business Banking&nbsp;</p><br><br><strong>3</strong><strong>Key Result Areas and Responsibility</strong><br><ul><li>Looks for opportunities and harvests all referrals for Investment sales for BB Team</li><li>Presenting opportunities and value of Investment products to clients of BB.&nbsp;</li><li>Educate and present Investment ideas, opportunities, need analysis to BB teams</li><li>Promote the Investment business and generate FER through BB portfolio by cross selling wealth products.&nbsp;</li><li>Supports primary point of fulfillment of customer cross sell of all Investment Products Business Banking&nbsp;</li><li>Drive growth of Mashreq Investment Business&nbsp;</li><li>Responsible for end-to-end sales / service for Investment sales to BB.&nbsp;</li></ul><br><strong>5&nbsp;</strong><strong>Operating Environment, Framework and Boundaries, Working Relationships&nbsp;</strong><br><ul><li>Work with Investment Proposition Team to understand products, markets, opportunities&nbsp;</li><li>Works with the Business Banking Area Managers, Team Managers, Relationship Managers and all other BB members to generate sales through their client base.&nbsp;</li><li>Works with the Business Banking central team, team leaders, Account managers and other BB members to generate sales through their client base&nbsp;</li><li>Will interact with the following teams and others at Mashreq through the Investment Proposition Team: CCAM, DBC, RCO, TCM, TOC, Legal and Compliance&nbsp;</li></ul><br><strong>6&nbsp;</strong><strong>Problem Solving&nbsp;</strong><br><ul><li>Well versed with CPRA (Client Profiling and Risk Analysis) to better understand a client, their profile, their need and their risk.&nbsp;</li><li>Specialized product knowledge of all investment at Mashreq. Is aware of the Market Developments, new financial products.</li><li>Knowledge of the Global Economic Scenario and situations of various investment vehicles and Financial Markets&nbsp;</li><li>Ability to work with GB and BB teams to get referrals for Investment/Insurance needs.</li><li>Will have to achieve set FER (revenue) targets and other cross sell products.&nbsp;</li><li>Does regular competitive analysis to understand what is offered in the market and to constantly provide feedback on competition and customer response to processes, products and services&nbsp;</li></ul><br><strong>7&nbsp;</strong><strong>Knowledge, Skills and Experience&nbsp;</strong><br><ul><li>Good communication, profiling, presentation and analytical skills&nbsp;</li><li>Strong interpersonal skills, team player with ability to coach / train others&nbsp;</li><li>Good sales skills and knowledge of Investment/Insurance products&nbsp;</li><li>A Graduate, with at least 6 years of experience in wealth management, preferably in the UAE&nbsp;</li><li>SCA Certified (UAE R&amp;R and CISI L 3)&nbsp;</li></ul><br><strong>Job Holder&nbsp;</strong><strong>Date&nbsp;</strong><strong>Line Manager&nbsp;</strong><strong>Date&nbsp;</strong><br><strong>Approved By&nbsp;</strong><strong>Date&nbsp;</strong><br><br> </div>

???? We’re Hiring: Client Relationship Specialist | Client Engagement Manager???? Employment Type: Full-Time???? Level: Mid-Level to Senior We are seeking a professional and customer-focused Client Relationship Specialist | Client Engagement Manager to build strong client relationships, improve customer satisfaction, and drive long-term engagement. The ideal candidate will act as a trusted point of contact, understand client needs, resolve concerns, and collaborate with internal teams to deliver excellent service and sustainable business value.???? Key Responsibilities• Build and maintain strong, professional relationships with existing and prospective clients.• Serve as the primary point of contact for client inquiries, requests, feedback, and service-related matters.• Understand client objectives, business needs, expectations, and challenges.• Develop and implement client engagement strategies to improve satisfaction and retention.• Conduct regular client check-ins, business reviews, meetings, and follow-up discussions.• Ensure clients receive timely, accurate, and professional communication.• Coordinate with sales, customer service, operations, product, and technical teams to address client needs.• Monitor client accounts, engagement activities, service performance, and relationship status.• Identify opportunities to improve client experience, service delivery, and overall satisfaction.• Handle client complaints, escalations, and sensitive issues with professionalism and urgency.• Investigate client concerns and coordinate appropriate solutions with relevant departments.• Maintain accurate records of client interactions, requests, feedback, and resolutions.• Track client commitments, action items, deadlines, and follow-up activities.• Support onboarding activities and ensure new clients experience a smooth transition.• Provide clients with product information, service updates, process guidance, and relevant resources.• Collect and analyze client feedback to identify recurring issues and improvement opportunities.• Develop client engagement reports and provide regular updates to management.• Monitor customer satisfaction, retention, renewal, engagement, and service-quality indicators.• Identify cross-selling, upselling, renewal, and account-development opportunities where appropriate.• Support account planning and contribute to strategies for increasing client value.• Organize client events, engagement activities, webinars, meetings, and appreciation initiatives.• Build strong relationships with key decision-makers, stakeholders, and client representatives.• Ensure client expectations are clearly communicated and managed throughout the service lifecycle.• Recommend improvements to internal processes based on client feedback and market expectations.• Maintain confidentiality and handle client information in accordance with company policies.• Contribute to a positive client-centric culture across the organization.✅ Requirements• Diploma or Bachelor’s degree in Business Administration, Marketing, Communications, Customer Experience, Hospitality, or a related field.• Previous experience in client relationship management, customer success, account management, client engagement, or customer service.• Strong understanding of customer experience, relationship-building, and client retention principles.• Excellent verbal and written communication skills.• Professional, confident, and customer-oriented personality.• Strong interpersonal skills with the ability to build trust with different types of clients.• Ability to understand client needs and provide practical, timely solutions.• Strong problem-solving, negotiation, and conflict-resolution abilities.• Excellent organizational and time-management skills.• Ability to manage multiple clients, priorities, and follow-up activities simultaneously.• Strong attention to detail and accuracy in client records and documentation.• Experience using CRM systems, customer-support platforms, or account-management tools.• Proficiency in Microsoft Office, email communication, presentation tools, and reporting systems.• Ability to analyze client feedback, engagement data, and service-performance reports.• Strong coordination skills and ability to work effectively with cross-functional teams.• Ability to remain calm and professional when handling difficult clients or escalated issues.• Good understanding of service standards, client satisfaction, and customer lifecycle management.• Experience preparing client reports, presentations, business reviews, or engagement plans.• Ability to work independently while contributing effectively to team objectives.• Experience in B2B, corporate services, technology, finance, consulting, hospitality, or other client-facing industries is an advantage.???? What We Offer• Competitive salary and comprehensive employee benefits.• Opportunities to work with diverse clients and business stakeholders.• Professional training in client relationship management, customer experience, and communication.• Exposure to account management, customer success, and business development activities.• Supportive and collaborative working environment.• Opportunities to participate in client events, engagement programs, and strategic projects.• Access to CRM tools, customer analytics, and modern client-management platforms.• Opportunities to develop expertise in client retention, service improvement, and account growth.• Recognition for excellent service, client satisfaction, and relationship performance.• Career progression toward Senior Client Relationship Specialist, Client Success Manager, Account Manager, or Client Engagement Director roles.• Long-term professional development and advancement opportunities.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span><span>Our client is seeking an experienced <b>Pre-Opening Operations Manager – QSR</b> to lead the successful launch and operational readiness of new Quick Service Restaurant (QSR) outlets across Dubai and the UAE.</span></span><br></p><br><p><span><span>This role is ideal for a hands-on operations professional with a proven track record in pre-opening projects within the QSR, fast-casual, cloud kitchen, or multi-site restaurant sectors. The successful candidate will be responsible for managing the entire pre-opening lifecycle, ensuring outlets are fully operational, compliant, staffed, and ready to deliver exceptional customer experiences from day one.</span></span><br></p><br><p><b><span><span>Key Responsibilities:</span></span></b><br></p><br><p><span><span><span>·</span></span></span><span><span>Lead and manage end-to-end pre-opening activities for new restaurant outlets, ensuring timely and successful launches.</span></span><br></p><br><p><span><span><span>·</span></span></span><span><span>Develop and execute detailed opening plans, project timelines, and operational readiness checklists.</span></span><br></p><br><p><span><span><span>·</span></span></span><span><span>Coordinate with internal stakeholders, landlords, contractors, consultants, and government authorities to ensure all opening requirements are met.</span></span><br></p><br><p><span><span><span>·</span></span></span><span><span>Oversee licensing, permits, approvals, and regulatory compliance processes required for outlet openings.</span></span><br></p><br><p><span><span><span>·</span></span></span><span><span>Manage vendor onboarding, supplier setup, equipment procurement, and operational infrastructure readiness.</span></span><br></p><br><p><span><span><span>·</span></span></span><span><span>Ensure all operational systems, POS platforms, delivery channels, and technology solutions are fully functional before launch.</span></span><br></p><br><p><span><span><span>·</span></span></span><span><span>Coordinate recruitment activities, workforce planning, onboarding, and training programs for new outlet teams.</span></span><br></p><br><p><span><span><span>·</span></span></span><span><span>Develop, implement, and standardize operational policies, procedures, and SOPs to ensure consistency across locations.</span></span><br></p><br><p><span><span><span>·</span></span></span><span><span>Collaborate with culinary and operations teams to ensure menu readiness, product availability, quality standards, and inventory planning.</span></span><br></p><br><p><span><span><span>·</span></span></span><span><span>Manage aggregator onboarding and setup, including platforms such as Talabat, Deliveroo, Noon Food, Careem, and other delivery channels.</span></span><br></p><br><p><span><span><span>·</span></span></span><span><span>Conduct pre-opening audits, operational testing, and launch readiness assessments to identify and resolve potential issues.</span></span><br></p><br><p><span><span><span>·</span></span></span><span><span>Monitor opening budgets, timelines, risks, and project milestones while providing regular progress updates to senior management.</span></span><br></p><br><br><span>Requirements</span><p><span><span><span>·</span></span></span><span><span>Minimum of 8+ years of progressive experience strictly within QSR, fast-casual, cloud kitchen, or multi-unit restaurant operations.</span></span><br></p><br><p><span><span><span>·</span></span></span><span><span>Proven, verifiable experience managing multiple pre-opening projects from planning through to successful commercial launch.</span></span><br></p><br><p><span><span><span>·</span></span></span><span><span>Deep UAE/Dubai market experience is non-negotiable; candidates must possess current, working knowledge of local municipality regulations, food safety codes, and licensing workflows.</span></span><br></p><br><p><span><span><span>·</span></span></span><span><span>Exceptional organization skills with the ability to manage complex timelines and multiple site launches simultaneously.</span></span><br></p><br><p><span><span><span>·</span></span></span><span><span>Highly articulate with the communication skills to manage landlords, contractors, government inspectors, and executive leadership.</span></span><br></p><br><p><span><span><span>·</span></span></span><span><span>A hands-on leader who rolls up their sleeves during the high-pressure days leading up to an opening.</span></span><br></p><br><p><span><span><span>·</span></span></span><span><span>Prior experience scaling recognized regional or international QSR, fast-casual, or cloud kitchen brands during rapid growth phases is highly desirable.</span></span><br></p><br><p><span><span><span>·</span></span></span><span><span>Tech-savvy profile with advanced understanding of modern kitchen logistics, POS systems, and aggregator algorithms.</span></span><br></p><br><p><b><span><span>Additional Information</span></span></b><br></p><br><p><span><span>This is a pivotal, high-impact role within a rapidly growing F&amp;B business. For a launch specialist, this position offers the autonomy to build operational ecosystems from the ground up, leave a tangible stamp on the region's food scene, and directly fuel a brand's multi-site expansion strategy.</span></span><br></p><br><p><b><span><span>Candidates must be currently based in the UAE and ready to attend interviews at short notice. Immediate availability or short notice periods will be heavily prioritized.</span></span></b><br></p><br><b><span><span><span>Fluency in Spanish or French would be highly preferred</span></span></span></b><br><br><p><span><span>To view other vacancies we have, please check our website</span></span><span><span>&nbsp;(</span></span><span><span>www.blackpearlconsult.com</span></span><span><span>)&nbsp;and follow us on our social media accounts&nbsp;-&nbsp;</span></span><span><span>LinkedIn</span></span><span><span>&nbsp;&nbsp;&nbsp;/&nbsp;&nbsp;</span></span><span><span>Instagram</span></span><br></p><br><p><span><span>Follow the&nbsp;<u>Black Pearl channel on WhatsApp.</u></span></span><br></p><br><p><span><span>Disclaimer: Black Pearl will never ask for money or any form of charge our candidates just to process or consider their application for any of our available vacancies. If you happen to receive such a request from any members of our staff or other individuals claiming to be part of Black Pearl, please do call our office at +9712 622 55 03 or drop us a message on our website&nbsp;-&nbsp;</span></span><span><span>www.blackpearlconsult.com</span></span><span><span>.</span></span><br></p><br><br> </div>

Senior Associate – Global Vendor Management (Job Posting Summary) Role Purpose Drive and support the global Vendor Management framework across multiple countries and legal entities. Oversee vendor onboarding and lifecycle processes, strengthen governance and controls, ensure data accuracy, and coordinate stakeholders to enable consistent adoption of Group‑wide standards. Key Responsibilities Execute end‑to‑end vendor lifecycle activities: onboarding, amendments, reactivation, periodic reviews, and offboarding. Coordinate with vendors and internal teams to collect documentation, approvals, declarations, and business justifications. Conduct completeness checks and facilitate compliance, sanctions, tax, finance, and TPRM validations. Maintain accurate supplier records in Oracle Fusion and approved TPRM systems; ensure full audit trails and documentation. Track pending actions, follow up with stakeholders, and ensure timely closure of requests. Apply masglobal standards while incorporating country‑specific regulatory, tax, and documentation requirements. Resolve process gaps, data issues, and exceptions; escalate high‑risk or complex cases appropriately. Support global vendor data‑quality initiatives: cleansing, standardisation, duplicate prevention. Contribute to SOPs, templates, dashboards, and management reporting. Analyse onboarding metrics (volumes, TAT, ageing, rejections, exceptions) and recommend improvements. Lead or support cross‑country initiatives, system enhancements, automation, and user testing for Oracle Fusion and TPRM platforms. Prepare governance updates and presentations for senior stakeholders. Coach junior team members and perform quality reviews. Support vendor performance monitoring and risk‑based review activities as assigned. Global Scope & Stakeholder Coordination Act as a central coordination point across geographies, business units, and legal entities. Work closely with Procurement, Finance, Compliance, Legal, Tax, Info Sec, Data Privacy, and TPRM teams. Promote global process consistency with controlled local variations. Manage cross‑border communication across time zones and regulatory environments. Identify recurring regional issues and contribute to scalable global solutions. Education & Experience Bachelor’s degree in Business Administration, Supply Chain, Finance, Commerce, Information Systems, or related fields.5–8 years in vendor management, supplier onboarding, procurement operations, TPRM, compliance operations, or master‑data management. Experience in multi‑country or global operations within regulated sectors (preferably banking/financial services). Hands‑on experience with Oracle Fusion Supplier Management; exposure to Archer/Prism or similar TPRM platforms preferred. Strong background in data analysis, reporting, process improvement, and stakeholder coordination. Skills & Competencies Deep understanding of vendor onboarding and lifecycle controls. Strong document‑validation, compliance‑coordination, and audit‑trail discipline. Ability to manage high volumes and competing priorities with accuracy. Excellent communication and stakeholder‑management skills. Proficiency in Excel, Power Point, Teams, Share Point; strong analytical and reporting capability. Problem‑solving mindset, global coordination ability, and process‑adoption influence. Key competencies: Global mindset, process discipline, collaboration, accountability, attention to detail, risk awareness, continuous improvement, analytical thinking, leadership & coaching. Key Performance Indicators Accuracy and completeness of vendor records. Turnaround time and ageing of lifecycle requests. Timely closure of pending vendor/stakeholder actions. Compliance with controls, audit‑trail, and data‑quality standards. Consistent application of global standards. Quality and timeliness of reporting. Delivery of process improvements and reduction of repeat errors/exceptions.

Role Description The Sales & Marketing Specialist is a part-time remote role responsible for promoting Mind Builders Academy’s educational programs and strengthening relationships with prospective and existing learners, parents, and partners. Day-to-day tasks include identifying new sales opportunities, conducting outreach through calls, emails, and social media, and presenting program offerings to interested audiences. The role involves supporting marketing campaigns, assisting with digital content and promotional materials, and tracking leads and conversions in coordination with the wider team. The specialist will also handle inquiries, provide clear information about courses and enrollment, and offer feedback from customers to help refine offerings and messaging. Qualifications Strong Communication skills, including clear verbal and written abilities and active listening. Customer Service skills to respond to inquiries, resolve concerns, and maintain positive relationships. Sales skills to identify prospects, present program benefits, and support enrollment growth. Sales Management and basic Training skills to follow structured sales processes and guide potential customers through decision-making. Familiarity with online marketing tools, social media platforms, and basic CRM or lead-tracking systems. Ability to work independently in a remote environment, manage time effectively, and meet targets. Previous experience in education, training, or youth-focused services is an advantage. Relevant coursework or a degree in Marketing, Business, Communications, or a related field is beneficial.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><strong>JOB TITLE</strong><br>Senior Digital Marketing Specialist | Emirati Talent | MAF LifeStyle | Head Office<br><strong>ROLE SUMMARY</strong><br>The Senior Digital Marketing Specialist is responsible for executing and optimizing integrated digital marketing campaigns that drive customer acquisition, engagement, website and store traffic, and online conversions. Working within a data-driven team, the role collaborates closely with cross-functional stakeholders to align digital marketing initiatives with business objectives and deliver a seamless, customer-centric experience across all digital channels.<br><strong>ROLE PROFILE</strong>Plan, launch, manage, and optimize end-to-end paid digital marketing campaigns across Google Ads (Search, Shopping, Performance Max, Display, YouTube), Meta, TikTok, and Snapchat to achieve customer acquisition, engagement, and revenue objectives.<br>Monitor and optimize campaign performance through bid management, audience segmentation, creative testing, budget allocation, and performance analysis to maximize ROAS, CPA, conversions, and overall campaign effectiveness.<br>Manage and maintain Google Merchant Center and Meta Product Catalogues, ensuring accurate product feeds, attribute mapping, and data quality while resolving feed-related issues.<br>Implement, monitor, and troubleshoot tracking and measurement frameworks using Google Tag Manager, GA4, and advertising platforms, ensuring accurate conversion tracking, UTM tagging, attribution, and reporting.<br>Execute on-page and technical SEO initiatives, including metadata optimization, structured data implementation, internal linking, and Core Web Vitals monitoring in collaboration with technology teams.<br>Collaborate with Online Trade, Brand Marketing, Content, and Creative teams to develop, review, and optimize digital campaigns and creative assets, ensuring alignment with business objectives, brand guidelines, and platform best practices.<br>Maintain effective campaign governance through standardized account structures, naming conventions, process documentation, budget management, and the proactive identification of optimization opportunities to improve channel efficiency.<br>Leverage AI, automation, and data-driven insights to streamline marketing operations, enhance campaign execution, improve productivity, and continuously optimize customer targeting and digital marketing performance.<strong>REQUIREMENTS</strong>Bachelor's degree in Marketing, Advertising, Communications, or a related field; professional certifications in Digital Marketing, Google Ads, or social media platforms are an advantage.<br>3–4 years of experience in performance or growth marketing within the eCommerce or retail industry, with a proven track record of managing and optimizing digital marketing campaigns.<br>Strong hands-on expertise in Google Ads, Meta, TikTok, and Snapchat advertising platforms, supported by proficiency in Google Analytics 4 (GA4), campaign reporting, and data analysis.<br>Solid understanding of digital marketing performance metrics, including CTR, CPC, CPI, CPA, and ROAS, with the ability to interpret insights and optimize campaigns to achieve business objectives.<br>Excellent communication, analytical, organizational, and collaboration skills, with the ability to manage multiple priorities, work cross-functionally, and deliver results in a fast-paced environment.<br>Demonstrates a customer-centric, results-driven, and innovative mindset, with strong ownership, accountability, continuous learning, and the ability to identify improvement opportunities while fostering collaboration and operational excellence.<strong>WHAT WE OFFER</strong>At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!<br>Work in a friendly environment, where everyone shares positive vibes and excited about our future.<br>Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.</span></p><br><br> <br> </div>