وظائف اخصائي العمليات - الشارقة الإمارات

<p><strong>People Talento HR Consultancy DWC LLC </strong>is a UAE-based HR & talent consultancy offering executive search & recruitment, UAE business setup & formation, fractional HR services, and personal branding & executive presence — helping companies build strong teams and set up right from day one, across industries including construction, real estate, fintech, and more.</p><br><p><strong>On behalf of our client</strong>, a well-established construction/engineering firm in the UAE, we're hiring an experienced <strong>Project Manager</strong> to take full ownership of a construction project from planning through handover.</p><br><p><strong>What you'll own — full project lifecycle:</strong></p><p><em>Planning & Scheduling</em></p><ul><li><p>Develop, manage, and update the master project schedule using Primavera P6 or MS Project</p></li><li><p>Define scope, sequencing, resource and manpower planning</p></li><li><p>Coordinate design, procurement, and construction timelines with all stakeholders</p></li></ul><p><em>Site & Field Operations</em></p><ul><li><p>Full on-site presence — oversee daily site activities, progress, and workforce productivity</p></li><li><p>Supervise site engineers, foremen, subcontractors, and labor teams</p></li><li><p>Resolve on-site issues in real time — you make the call when work needs to stop or change direction</p></li></ul><p><em>Cost & Commercial Control</em></p><ul><li><p>Manage project budget, cost tracking, forecasting, and value engineering input</p></li><li><p>Oversee procurement of materials, equipment, and subcontractor packages</p></li><li><p>Administer contracts (FIDIC or similar forms), review and process change orders, variations, and payment applications</p></li><li><p>Negotiate subcontractor and vendor agreements</p></li></ul><p><em>Quality, Safety & Compliance</em></p><ul><li><p>Enforce HSE standards and site safety protocols (NEBOSH/IOSH-aligned practices)</p></li><li><p>Ensure work complies with UAE building codes and local authority requirements (Dubai Municipality, RTA, ADM, or relevant emirate authority)</p></li><li><p>Oversee quality assurance/quality control (QA/QC) processes and ISO-aligned standards</p></li><li><p>Manage inspections, snagging, and non-conformance resolution</p></li></ul><p><em>Digital Tools & Documentation</em></p><ul><li><p>Use BIM coordination tools (Revit, Navisworks) where applicable to resolve design clashes</p></li><li><p>Manage project documentation and workflow through Procore, Aconex, or similar document control platforms</p></li><li><p>Prepare cost/progress dashboards (Power BI or equivalent reporting tools) for leadership</p></li><li><p>Maintain RFIs, submittals, and full project records through to closeout</p></li></ul><p><em>Client & Stakeholder Management</em></p><ul><li><p>Act as the primary point of contact for the client, consultants, architects, and authorities</p></li><li><p>Lead progress meetings and issue regular status, cost, and forecast reports</p></li><li><p>Manage client expectations and escalations professionally and proactively</p></li></ul><p><em>Team Leadership</em></p><ul><li><p>Lead and mentor Project Engineers, Site Engineers, QA/QC, and HSE personnel</p></li><li><p>Foster a safety-first, accountability-driven site culture across a multicultural workforce</p></li></ul><br><p><strong>To apply, please include:</strong></p><ul><li><p>Your CV</p></li><li><p>A short portfolio or project list — the projects you've managed, your role, and the <strong>approximate value/scale of each project</strong> (this helps us match you to the right opportunity faster)</p></li></ul><br><p><strong>What's in it for you:</strong></p><ul><li><p>AED 10,000–15,000/month, based on experience</p></li><li><p>Employment visa + medical insurance provided</p></li><li><p>30 days annual leave</p></li><li><p>One return ticket home after completing your first year</p></li><li><p>Full ownership of a project — not just a supporting role</p></li></ul><br><p><strong>Schedule:</strong> 6 days a week, Sundays off.</p><br><p><strong>Desired Candidate Profile</strong></p><p><strong>What you bring:</strong></p><ul><li><p>Bachelor's degree in Civil Engineering, Construction Management, or a related discipline</p></li><li><p>5–10 years of hands-on experience managing construction projects end-to-end, ideally including exposure to large-scale or landmark developments</p></li><li><p>Proficiency in Primavera P6/MS Project, AutoCAD, BIM tools (Revit/Navisworks a plus), and MS Office</p></li><li><p>Working knowledge of document control platforms (Procore/Aconex) and reporting tools</p></li><li><p>Solid understanding of FIDIC contracts, procurement, and cost control principles</p></li><li><p>PMP, NEBOSH, or IOSH certification is a strong advantage</p></li><li><p>Strong leadership — comfortable directing site teams and subcontractors, confident with clients and authorities</p></li><li><p>English fluency required; Hindi or Arabic is a bonus, not a must</p></li></ul>

<p><strong>About the Role</strong></p><p>We are hiring a Senior Accountant with minimum 8 years of accounting experience, including at least 6 years in the UAE, to take full ownership of the operations and reporting of our finance and accounting department. You will report to the Managing Partners and lead an on-site team of two accountants.</p><p>The role suits an autonomous, detail-oriented finance professional who can turn raw operational and yard data into accurate management insight, enforce strict internal controls, and keep every part of the dealership audit-ready.</p><p><strong>Accounting and Compliance</strong></p><ul><li><p>Maintain accurate, audit-ready books that support management decision-making while meeting statutory requirements.</p></li><li><p>Ensure compliance with IFRS, UAE VAT, UAE Corporate Tax and other applicable UAE regulations.</p></li><li><p>Lead the operational rollout and adoption of UAE e-invoicing.</p></li><li><p>Act as the primary internal contact for VAT and Corporate Tax filings, tax audits and financial audits, working with external consultants, auditors and corporate bankers.</p></li></ul><p><strong>Vehicle Inventory and Costing</strong></p><ul><li><p>Oversee vehicle inventory across all holding structures.</p></li><li><p>Run monthly vehicle-level landed cost allocation and costing to calculate gross margin per unit.</p></li><li><p>Digitize the physical vehicle summary file to reduce paper dependency while keeping export documentation audit-ready.</p></li></ul><p><strong>Operational Control and Treasury</strong></p><ul><li><p>Lead and mentor two accountants: work allocation, supervision and quality review of daily general ledger entries, customer invoices, vendor bills and recurring expenses (AP, AR and cash flow).</p></li><li><p>Prepare and maintain management reporting and ad hoc reports.</p></li><li><p>Review and reconcile all ledger accounts.</p></li><li><p>Monitor export workflows: verify customs exit paperwork, track export documentation, and maintain security deposit records (cash and cheques held and released against proof of export).</p></li><li><p>Reconcile bank accounts, cash registers, post-dated cheques, and fuel and utility accounts (ENOC, ADNOC, Etisalat).</p></li><li><p>Audit petty cash records in Excel before approving postings to QuickBooks, ensuring full reconciliation.</p></li><li><p>Hold custody of bank access credentials, supplier banking records, corporate digital assets, showroom insurance policies and other assets.</p></li></ul><p><strong>Financial Reporting and Payroll</strong></p><ul><li><p>Own the month-end close. Prepare, review and analyze monthly, quarterly and annual financial statements, highlighting margins and operational variances.</p></li><li><p>Complete the year-end close, including capital account closures.</p></li><li><p>Process payroll through the UAE Wage Protection System (WPS) with correct allocation across branches.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Education and Certification</strong></p><ul><li><p>Bachelor's or Master's degree in Accounting, Finance or Commerce.</p></li><li><p>Active professional certification (ACCA, CA or CPA) strongly preferred.</p></li></ul><p><strong>Experience</strong></p><ul><li><p>8 to 10 years of progressive accounting experience, including at least 6 years in the UAE.</p></li><li><p>Background in used car dealerships, vehicle trading or fleet management will be advantageous.</p></li></ul><p><strong>Tax and Compliance</strong></p><ul><li><p>Demonstrated command of UAE VAT, including the Profit Margin Scheme for second-hand goods and the rules for import and export of goods.</p></li><li><p>Sound knowledge of UAE Corporate Tax Law and readiness for the UAE e-invoicing framework.</p></li></ul><p><strong>Systems</strong></p><ul><li><p>Advanced, hands-on proficiency in QuickBooks and Microsoft Excel (required).</p></li><li><p>Familiarity with dealership management systems (DMS) or other ERPs is an advantage.</p></li></ul><p><strong>Leadership and Other Requirements</strong></p><ul><li><p>Proven record of supervising junior accounting staff.</p></li><li><p>Strong organizational and analytical skills, with the ability to work independently under minimal oversight.</p></li><li><p>Valid UAE driving licence.</p></li></ul><p><strong>What We Offer</strong></p><ul><li><p>Salary of AED 8,000 to 10,000 per month, based on experience.</p></li><li><p>Standard benefits as per UAE Labour Law.</p></li><li><p>Working hours 9:00 am to 7:00 pm with a two-hour break, one day off per week.</p></li><li><p>Exposure to the automotive trading and export sector.</p></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Key Responsibilities</strong></p><p><strong>Financial Accounting &amp; General Ledger</strong></p><ul><li><p>Maintain and reconcile the General Ledger to ensure accuracy and completeness.</p></li><li><p>Review and post journal entries in accordance with accounting standards and company policies.</p></li><li><p>Ensure all financial transactions are properly recorded and supported by adequate documentation.</p></li><li><p>Monitor and maintain the chart of accounts.</p></li><li><p>Perform account reconciliations and investigate discrepancies.</p></li><li><p>Review trial balances and resolve accounting issues before financial close.</p></li></ul><p><strong>Financial Closing</strong></p><ul><li><p>Lead the monthly, quarterly, and annual financial closing process.</p></li><li><p>Ensure all accruals, prepayments, provisions, and adjustments are accurately recorded.</p></li><li><p>Prepare closing schedules and supporting working papers.</p></li><li><p>Coordinate with all departments to ensure timely submission of financial information.</p></li><li><p>Ensure financial statements are completed within established deadlines.</p></li></ul><p><strong>Financial Reporting</strong></p><ul><li><p>Prepare monthly, quarterly, and annual financial reports.</p></li><li><p>Assist in preparing statutory financial statements in accordance with IFRS.</p></li><li><p>Prepare management reports and financial performance analysis.</p></li><li><p>Analyse financial results and provide explanations for significant variances.</p></li><li><p>Support management with financial insights for decision-making.</p></li></ul><p><strong>Accounts Payable &amp; Receivable Oversight</strong></p><ul><li><p>Review supplier payments and ensure compliance with approved payment procedures.</p></li><li><p>Monitor accounts receivable and follow up on outstanding balances.</p></li><li><p>Review customer and supplier reconciliations.</p></li><li><p>Ensure timely processing of invoices and collections.</p></li></ul><p><strong>Fixed Assets</strong></p><ul><li><p>Maintain the Fixed Asset Register.</p></li><li><p>Review capitalization and disposal of assets.</p></li><li><p>Calculate depreciation in accordance with company policies.</p></li><li><p>Coordinate periodic physical verification of assets.</p></li></ul><p><strong>Bank &amp; Cash Management</strong></p><ul><li><p>Review bank reconciliations.</p></li><li><p>Monitor cash balances and banking transactions.</p></li><li><p>Investigate and resolve unreconciled banking items.</p></li><li><p>Support treasury activities when required.</p></li></ul><p><strong>Budgeting &amp; Forecasting</strong></p><ul><li><p>Assist in the preparation of annual budgets.</p></li><li><p>Support periodic financial forecasts.</p></li><li><p>Monitor budget utilization and analyse variances.</p></li><li><p>Provide recommendations to improve financial performance.</p></li></ul><p><strong>Internal Controls &amp; Compliance</strong></p><ul><li><p>Ensure compliance with company financial policies and procedures.</p></li><li><p>Support implementation and monitoring of internal controls.</p></li><li><p>Ensure compliance with IFRS, UAE tax regulations, VAT requirements, and applicable government regulations.</p></li><li><p>Identify financial risks and recommend mitigation measures.</p></li><li><p>Participate in developing and improving accounting policies and procedures.</p></li></ul><p><strong>Audit Coordination</strong></p><ul><li><p>Coordinate with internal and external auditors.</p></li><li><p>Prepare audit schedules and supporting documentation.</p></li><li><p>Respond to audit inquiries in a timely manner.</p></li><li><p>Ensure implementation of audit recommendations.</p></li></ul><p><strong>Tax &amp; Regulatory Compliance</strong></p><ul><li><p>Support VAT calculations and return preparation.</p></li><li><p>Ensure compliance with UAE tax regulations and statutory reporting requirements.</p></li><li><p>Maintain proper financial documentation for regulatory inspections.</p></li></ul><p><strong>Financial Analysis</strong></p><ul><li><p>Analyse financial performance and operational results.</p></li><li><p>Prepare variance analysis.</p></li><li><p>Support feasibility studies and financial evaluations.</p></li><li><p>Develop financial models when required.</p></li></ul><p><strong>ERP &amp; Systems</strong></p><ul><li><p>Maintain accuracy of accounting data within the ERP system.</p></li><li><p>Support implementation of system enhancements.</p></li><li><p>Assist in automation initiatives and process improvements.</p></li><li><p>Ensure proper utilization of financial systems.</p></li></ul><p><strong>Team Support &amp; Supervision</strong></p><ul><li><p>Provide technical guidance to junior accountants.</p></li><li><p>Review accounting work prepared by finance team members.</p></li><li><p>Support training and development of finance staff.</p></li><li><p>Promote knowledge sharing and continuous improvement.</p></li></ul><p><strong>Stakeholder Coordination</strong></p><ul><li><p>Coordinate with procurement, HR, operations, legal, and other departments on financial matters.</p></li><li><p>Communicate effectively with banks, auditors, government entities, and external stakeholders when required.</p></li></ul><p><strong>Continuous Improvement</strong></p><ul><li><p>Recommend improvements to accounting processes.</p></li><li><p>Identify opportunities for automation and efficiency.</p></li><li><p>Participate in finance transformation initiatives.</p></li><li><p>Support implementation of best practices in financial management.</p></li></ul><p><strong>Other Duties</strong></p><ul><li><p>Perform any other finance-related duties assigned by management.</p></li><li><p>Participate in special projects, system implementations, and strategic initiatives.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor’s degree in accounting, Finance, or a related field.</p></li><li><p>Professional qualification such as CPA, ACCA, CMA, or ACA is preferred.</p></li><li><p>Minimum 5–8 years of accounting experience, preferably within a government, semi-government, or large corporate environment.</p></li><li><p>Experience in IFRS reporting.</p></li><li><p>Experience using ERP systems (SAP, Oracle, Microsoft Dynamics, or similar).</p></li></ul><p></p></section>

A s Design Lead (Primary), the person shall be capable of reviewing &amp; executing Primary Engineering Activities for AIS / GIS Substation Projects covering multiple geographical domains. He must have good knowledge in Layout Engineering in Substation Projects. He shall facilitate the modellers in development of BIM 3D Model for Substations. In addition, she / he must coordinate with other departments including Inter-departmental checks covering, Electrical, Civil/ Structural, MEP and others. The Design Lead (Primary) shall be required to provide support for the engineering activities covering the full cycle of works from pre-bid engineering to support during commissioning and warranty periods and to extend support to site team. She / He shall lead a team of Design Engineers and Draughtspersons to manage the Engineering activities within budget, deliver on time and maintaining a high quality of engineering.<br><br><strong>Key Responsibilities<br><br></strong><ul><li> Review of Engineering document prepared at Remote Engineering office (India) &amp; assigning the same to Local Adaptation consultant for Language Translation &amp; compliance to local Standard. </li><li> Co-ordinating with Uzbekistan based contractor for construction work and supporting them for solving construction issue. </li><li> Co-odinating with ACWA and NEGU team for getting drawing approval for construction activities. </li><li> Timely Delivery of Engineering Drawings &amp; Documents. </li><li> Ensure deliveries are aligned to Project Schedule. </li><li> Seek and obtain spatial requirements and details of cut-outs and openings from the Design Lead (Secondary) and incorporate into relevant Drawings </li><li> Review primary drawings by Design Engineers &amp; Draughtspersons &amp; checking of design &amp; sizing calculations of primary engineering electrical equipment and obtaining approvals from the client </li><li> Review of Vendor deliverables pertaining to Primary Engineering </li><li> Capable of Multitasking and deliver multiple things on time </li><li> Coordinate with multiple disciplines for ensuring inter-departmental checks </li><li> Provide support &amp; clarifications to the Site Execution team </li><li> Check pre-award evaluation of vendors (w.r.t. technical specifications requirement of the client) and forward the validation document to Supply Chain Management </li><li> Inspect equipment from the finalized vendor after submission of validation document of the vendor. </li><li> Clarify issues w.r.t. the design &amp; requirements of the client to the Site Execution Team </li><li> Collect inputs for project details (plot details, feeder arrangements etc.) from client &amp; Project Engineering Manager </li><li> Coordinating with Operations team and informing Design specifications for obtaining approval </li><li> Collect inputs for project details (General Arrangement Drawings) from Vendors </li><li> Check deliverables prepared by Engineering office and suitability for construction such as Equipment layouts, Cable Routing Layout, Cable Tray Layout, Earthing Layout, lighting Layout, Lightning Protection Layout </li><li> Provide support to secondary team for reviewing Vendor drawings </li><li> Submit requirement of man-hours for undertaking &amp; reviewing of design &amp; drawings of the project <br><br></li></ul><strong>Software Skills Required<br><br></strong><ul><li>General awareness of Dialux, MS Office </li><li>Desirable awareness of ETAP, PSCAD &amp; CYMGRD<br><br></li></ul><strong>Technical Expertise<br><br></strong><ul><li> The Design Lead (Primary) is required to have an overall knowledge of equipment layouts and necessary calculations. </li><li> The Design Lead (Primary) should also have detailed knowledge of Substation equipment and their Layouts. Furthermore, she / he should have the understanding of primary engineering activities covering SLD Preparation, Layout Engineering, Earthing, Cable Routing, Lighting, Lightning Protection, Cable Tray Routing etc. He should be capable of performing design &amp; sizing calculations of Busbar, UPS, DG, LT Transformer, Earthing Conductor, calculations (Short circuit force, Sag tension, CCC etc.). The Design Lead (Primary) is required to have knowledge on National and International Codes and Standards. </li><li> The Design Lead (Primary) is required to understand and interpret the contractual technical requirements and facilitate the Project Teams as and when required. </li><li> In addition, the Design Lead (Primary) should also have an overall understanding of the inter-disciplinary (Civil &amp; Structural, Mechanical and Instrumentation) design aspects of electrical equipment. <br><br></li></ul><strong>Qualification &amp; Experience<br><br></strong><ul><li>B.E. / B. Tech. in Electrical / Electrical &amp; Electronics Engineering</li><li>10-12 years (Must have experience in design aspects of Primary Engineering in Substations / Power Distribution Projects)</li></ul>

<strong>Job Purpose<br><br></strong>To plan, schedule, manage, and coordinate all the scheduled and unscheduled maintenance work to ensure the continuous airworthiness of the airline fleet and other third- party entities. Develops both short term and long-term maintenance plans in coordinator with line manager and other internal stakeholders. Achieves the highest level of safety, cost efficiency and dispatch reliability of assigned fleet and other contracted entities by effective planning.<br><br><strong>Key Result Responsibilities<br><br></strong><ul><li>Develops long-term/short-term maintenance plans for assigned fleet maintenance based on the Approved Maintenance Program and any other documents issued by CAMO engineering services.</li><li>Execute maintenance activities forecasting in company MIS (AMOS) in a timely and cost-effective manner.</li><li>Create effective work packages, issuance of preloads, gantt charts and any other support required for execution of checks.</li><li>Create any scheduled and unscheduled line &amp; base maintenance /workshops/third party work packages and coordinate with all responsible stake holders in line with the procedures laid down in company manuals.</li><li>Coordinate with necessary Stakeholders to develop maintenance capacity plan.</li><li>Manage scheduled/unscheduled maintenance activities taking into consideration the agreed parameters (calendar, hours, cycles), cost and business needs, overlaps, unforeseen circumstances as well as emergencies.</li><li>Develop monthly/quarterly/half yearly and yearly man hour forecast vs man hours utilized reports.</li><li>Provide feedback to CAMO engineering services to enhance, improve or increase efficiency of any maintenance related documents.</li><li>Coordinate with Engineering Procurement team to ensure all tools, spare parts and components prior to scheduling or planning any maintenance activity on assigned fleet or third-party entity.</li><li>Report-back maintenance events carried out within an approved time frame given in the company procedures.<br><br></li></ul>Key Result Responsibilities - Continued<br><br><ul><li> Provide complete check analysis post completion of major checks (including “A” check).</li><li> Monitor tasks completion versus Engineers checks requests in accordance with policies, procedures and regulations.</li><li> Schedule compliance of airworthiness directives as well as non-mandatory service bulletins and modifications issued by CAMO engineering.</li><li> Plan and schedule all defects in coordination with MCC department.</li><li> Provide necessary assistance in the aircraft’s lease/sublease process through technical evaluation of aircrafts.</li><li> Coordinate with respective parties in Engineering, Finance and Legal to ensure smooth processing as per agreed terms and conditions and approved regulations.</li><li> Prepare, coordinate and schedule all short-term maintenance requirements working closely with line maintenance and MCC departments.</li><li> Coordinate, create, plan and verify third party maintenance work packages.<br><br></li></ul><strong>Qualifications (Academic, Training, Languages)<br><br></strong><ul><li>University Degree in Aircraft Engineering/Aeronautical/Aerospace/Industrial or equivalent.</li><li>Project Management certificate or alternately the proven corresponding working experience.</li><li>Cost Control, Compliance, Budgeting and Quality Assurance certificates and trainings are an added value and some may be treated as conditional for this role.</li><li>Capable of using technology systems &amp; tools; proficient in Microsoft suite and MRO systems.</li><li>Excellent command over both written and verbal communication skills: reporting, presentations, etc.</li><li>Fluent in English Language.<br><br></li></ul><strong>Work Experience<br><br></strong><ul><li> 5+ years’ experience in the Aviation industry, 4 of which as “Planning Engineer” or in a similar capacity, experience with Airbus A320 aircraft is preferred.</li><li> Experienced in aircraft planning systems, procedures and documents such as (MPD, MRB, AMP) and regulations such as those of CAMO (Continuing Airworthiness Management Organization), and their relation to aircraft maintenance program.</li><li> Clearly understanding of the applicable rules and regulations mentioned in CAR-M, CAR-145 , PART 21 and applicable company manuals such as TPM.</li><li> Familiar with aircraft systems and components.</li><li> Familiar with rules and regulations of the relevant civil aviation authority pertaining to the Engineering Maintenance, policies, procedures, manuals and licensing.</li><li> Can demonstrate a working knowledge of EASA part 145, part 21 and sub part “M” requirements.</li><li> Experienced in working with a team of professionals (Engineers and Technicians) in a frequently changing environment with heavy work-load schedules and ad-hoc scenarios.</li><li> Very good time management skills.</li><li> Necessary exposure on Airline Flight Operations and Standard regulations.</li><li> Understanding of related Quality Assurance/Safety/Audit functional practices</li><li> High accuracy and attention to both results and details.</li><li> Cost-oriented, possesses effective problem solving and decision-making skills.</li><li> Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.</li></ul>

Position Overview<br><br>We are seeking a friendly, dependable, and customer-focused <strong>Customer Support Representative</strong> to join our remote team. This entry-level position assists customers with questions, account requests, orders, products, services, and other routine support needs while maintaining accurate records and providing administrative assistance.<br><br>The ideal candidate communicates clearly, listens carefully, stays organized, and is comfortable using email, chat, phone, and online business systems.<br><br><strong>Previous professional experience is not required. Training and ongoing guidance will be provided.</strong> Recent graduates, career changers, individuals returning to the workforce, and candidates seeking their first remote professional role are encouraged to apply.<br><br>Key Responsibilities<br><br>Customer Support<br><br><ul><li>Respond to customer questions in a friendly and professional manner.</li><li>Assist with routine account, order, product, and service inquiries.</li><li>Provide accurate information using approved resources.</li><li>Guide customers through standard processes and next steps.</li><li>Resolve routine concerns within established guidelines.</li><li>Follow up on pending requests when necessary.</li><li>Escalate complex or unresolved concerns appropriately.</li><li>Maintain a positive customer experience during every interaction.<br><br></li></ul>Email, Chat &amp; Phone Support<br><br><ul><li>Communicate with customers through approved support channels.</li><li>Respond to emails and chat messages clearly and professionally.</li><li>Handle phone inquiries when assigned.</li><li>Use approved scripts, templates, and knowledge resources.</li><li>Ask appropriate questions to understand customer needs.</li><li>Provide clear instructions and helpful explanations.</li><li>Maintain professional communication during challenging interactions.<br><br></li></ul>Customer Records &amp; Data Entry<br><br><ul><li>Enter and update customer information in company systems.</li><li>Maintain accurate account and contact records.</li><li>Document customer interactions, requests, and resolutions.</li><li>Review information for accuracy and completeness.</li><li>Process authorized account updates.</li><li>Correct routine record errors when authorized.</li><li>Protect confidential customer and company information.<br><br></li></ul>Ticket &amp; Case Management<br><br><ul><li>Create and update customer support tickets.</li><li>Categorize requests accurately.</li><li>Maintain clear case notes.</li><li>Track open, pending, and completed requests.</li><li>Update case status as work progresses.</li><li>Monitor follow-up requirements.</li><li>Escalate cases requiring specialized assistance.</li><li>Close completed requests according to established procedures.<br><br></li></ul>Account &amp; Order Support<br><br><ul><li>Assist customers with routine account questions.</li><li>Provide order or service status information when available.</li><li>Help process authorized account or order updates.</li><li>Verify required information before making changes.</li><li>Route billing, technical, or specialized concerns to the appropriate team.</li><li>Maintain accurate documentation of completed actions.<br><br></li></ul>Administrative Support<br><br><ul><li>Update spreadsheets, forms, trackers, and internal records.</li><li>Organize digital documents and customer files.</li><li>Process routine administrative requests.</li><li>Maintain activity logs and shared records.</li><li>Assist with shared inboxes when assigned.</li><li>Support additional customer service and administrative projects.<br><br></li></ul>Remote Team Collaboration<br><br><ul><li>Communicate professionally with team members through email, chat, and virtual meetings.</li><li>Coordinate customer requests with appropriate departments.</li><li>Provide updates on pending or unresolved cases.</li><li>Ask for clarification when instructions are incomplete.</li><li>Participate in virtual meetings, training, and coaching.</li><li>Maintain dependable communication during scheduled work hours.<br><br></li></ul><strong>Required Qualifications<br><br></strong><ul><li>High school diploma, GED, or equivalent.</li><li>Basic computer and typing proficiency.</li><li>Strong written and verbal communication skills.</li><li>Friendly, patient, and professional approach.</li><li>Good listening and basic problem-solving skills.</li><li>Strong attention to detail and accuracy.</li><li>Good organizational and time-management abilities.</li><li>Ability to follow established procedures and instructions.</li><li>Ability to manage multiple routine customer requests.</li><li>Ability to work independently in a remote environment.</li><li>Willingness to learn new systems and processes.</li><li>Dependable and professional work habits.</li><li>Ability to maintain confidentiality.</li><li>Reliable internet connection and suitable remote workspace.<br><br></li></ul><strong>Preferred Qualifications<br><br></strong>Previous professional experience is <strong>not required</strong>. Familiarity with any of the following may be helpful:<br><br><ul><li>Customer service or customer support.</li><li>Email, chat, or phone-based communication.</li><li>CRM or ticket-management systems.</li><li>Microsoft Office or Google Workspace.</li><li>Data entry and customer records.</li><li>Account or order processing.</li><li>Administrative or clerical support.</li><li>Remote collaboration tools.<br><br></li></ul>Experience gained through retail, hospitality, internships, volunteer work, academic projects, freelance assignments, or other customer-facing activities may also be relevant.<br><br>Skills &amp; Competencies<br><br><ul><li>Customer-focused communication.</li><li>Active listening and patience.</li><li>Written and verbal communication.</li><li>Problem solving.</li><li>Data entry and accuracy.</li><li>Attention to detail.</li><li>Organization and time management.</li><li>Adaptability and willingness to learn.</li><li>Dependability and professionalism.</li><li>Confidential information handling.<br><br></li></ul>What We Offer<br><br>Depending on employment status, location, and eligibility, benefits may include:<br><br><ul><li>Fully remote work environment.</li><li>Competitive entry-level compensation.</li><li>Paid onboarding and training.</li><li>Full-time and part-time opportunities.</li><li>Flexible scheduling for qualifying positions.</li><li>Paid time off and company holidays.</li><li>Health, dental, and vision benefits where applicable.</li><li>Professional development opportunities.</li><li>Ongoing coaching and feedback.</li><li>Career advancement opportunities.</li><li>Company-provided equipment where applicable.</li><li>Supportive remote team environment.<br><br></li></ul>Ideal Candidate<br><br>You may be a strong fit if you enjoy helping people, communicating clearly, solving routine problems, and keeping customer information organized. You are patient, dependable, professional, and comfortable learning new systems while working independently.<br><br>This position can provide a foundation for a career in <strong>customer support, customer service, client services, account support, or customer operations</strong>.<br><br>Application Process<br><br>Interested candidates should submit an updated resume and complete the required application information.<br><br>Qualified applicants may be invited to a virtual interview and brief skills assessment covering customer service scenarios, written communication, data accuracy, problem solving, or attention to detail.<br><br>Selected candidates will receive additional information regarding onboarding, training, scheduling, equipment requirements, and anticipated start date.<br><br>Equal Opportunity Statement<br><br>We are committed to providing equal employment opportunities and maintaining a respectful and inclusive workplace. Qualified applicants will be considered based on their skills, qualifications, and ability to perform the responsibilities of the position without discrimination based on characteristics protected by applicable law.

<ul><li><p>Follow up quotations and sales opportunities</p></li><li><p>Coordinate between sales, production, and management</p></li><li><p>Maintain customer and project records</p></li><li><p>Follow up on approvals, submissions, and commercial matters</p></li><li><p>Prepare routine sales reports and updates</p></li><li><p>Support the sales team in daily coordination activities</p></li><li><p>Develop into a future sales engineer or business development executive</p></li><li><p>Manage the sales data entry process, ensuring all information is accurate and up to date to support strategic decision-making.</p></li><li><p>Coordinate communication between the sales team and other departments, ensuring seamless processes and quick resolutions to client inquiries.</p></li><li><p>Assist in preparing sales reports and presentations that provide insights into sales performance and trends for management review.</p></li><li><p>Schedule and organize sales meetings, including preparing agendas and capturing meeting notes to facilitate effective follow-ups.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in Business Administration, related field, Degree Preferred (Engineering degree is an added advantage)</p></li><li><p>2+ years of experience in a sales support or coordination role, showcasing the ability to thrive in fast-paced environments.</p></li><li><p>Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint, for effective data analysis and presentation creation.</p></li></ul>

<ul><li>Diagnose complex vehicle issues using advanced diagnostic tools, ensuring accurate and efficient repairs.</li><li>Perform routine maintenance tasks, including oil changes, tire rotations, and brake inspections, to prolong vehicle lifespan.</li><li>Repair or replace faulty components, such as engines, transmissions, and electrical systems, with precision and attention to detail.</li><li>Communicate effectively with customers to explain repair needs and provide cost estimates, building trust and rapport.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>2+ years of hands-on experience in a professional automotive repair setting, showcasing a solid track record.</p></li><li><p>HAVE A VAILD VISA (EQAMAH ) </p></li></ul>

<ul><li>Conduct comprehensive onboarding processes to ensure new hires feel welcomed and informed about company culture and policies.</li><li>Manage employee records meticulously, ensuring compliance with legal regulations and accuracy in documentation.</li><li>Facilitate employee training and development programs that align with organizational goals and individual career aspirations.</li><li>Support performance management initiatives by coordinating reviews and providing guidance to managers on evaluation processes.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Human Resources, Business Administration, or a related field is essential for foundational knowledge.</li><li>A minimum of 2-4 years of experience in HR roles, preferably in a fast-paced corporate environment, is required.</li><li>Professional HR certifications such as SHRM-CP or PHR are highly desirable, showcasing commitment to the field.</li><li>Experience in employee relations and conflict resolution is crucial for navigating workplace dynamics effectively.</li></ul>

<ul><li>Source, screen, and recruit candidates proficient in Arabic, utilizing diverse channels like LinkedIn, job boards, and networking events to identify top talent.</li><li>Conduct initial interviews in Arabic and English to assess candidates' language skills, cultural understanding, and suitability for the role and company culture.</li><li>Manage the full recruitment cycle for Arabic-speaking positions, from job posting to offer negotiation, ensuring a smooth and positive candidate experience.</li><li>Collaborate with hiring managers to understand their needs and develop effective recruitment strategies tailored to attract Arabic-speaking professionals.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Human Resources, Business Administration, or a related field.</li><li>Minimum 2 years of experience in recruitment, specifically focusing on Arabic-speaking candidates.</li><li>Fluency in both Arabic and English (written and spoken) is essential; proficiency in additional languages is a plus.</li><li>Proven experience in sourcing candidates through various channels, including social media, job boards, and networking events.</li></ul>

<p>Nail &amp; Lash Technician Required – Sharjah</p><p>A ladies’ salon in Al Taawun, Sharjah is hiring an experienced Nail &amp; Lash Technician for a full-time position.</p><p>Requirements:<br>• Experience in nail and lash services<br>• Professional customer service skills<br>• Polite, presentable, and professional<br>• Responsible, committed, and punctual<br>• Team player with a willingness to learn and develop</p><p>Benefits:<br>✅ Accommodation<br>✅ Transportation<br>✅ Visa / Residency</p><p>&nbsp;</p>

<ul><li><p>We are looking for a skilled and experienced Diagnostic Master Technician to join our Retail Aftersales team in the UAE. The role is responsible for inspecting, diagnosing, and repairing vehicles using advanced diagnostic tools and the Fix It Right process to deliver high-quality customer experience and support customer retention in line with OEM standards.</p><p>What you will do</p><ul><li><p>Carry out advanced vehicle diagnosis, general repairs, periodic maintenance, advanced general repairs, and accessory fitment as per repair manuals and OEM standards.</p></li><li><p>Use diagnostic equipment and technical resources to identify vehicle faults accurately and complete repairs in line with the Fix It Right process.</p></li><li><p>Achieve productivity, utilization, and sold-hours targets set by the business.</p></li><li><p>Support the Technical Advisor with advanced general repair cases across hybrid, petrol, diesel, and hydrogen-powered vehicles.</p></li><li><p>Assist with Repair Support Requests, quality checks, road testing, and technical reporting where required.</p></li><li><p>Create Electronic Warranty Approval Requests in the Dealer Management System.</p></li><li><p>Maintain full compliance with 5S, health and safety procedures, quality control standards, and Electronic Vehicle Check reporting.</p></li><li><p>Support on-the-job training for technicians and help develop technical capability within the workshop team.</p></li><li><p>Ensure proper use, care, and inventory management of special service tools and general workshop tools.</p></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Required skills to be successful</p><ul><li><p>Strong technical diagnosis and mechanical repair capability.</p></li><li><p>Advanced knowledge of diagnostic tools, repair manuals, wiring diagrams, and vehicle systems. Ability to write clear technical reports for advanced repair cases.</p></li><li><p>Ability to write clear technical reports for advanced repair cases.</p></li><li><p>Diploma, technical certification, ITI, Industrial Training Institute NCVT Certificate, or ITC qualification. Certified Technician qualification is required.</p></li></ul><p>About the team</p><p>You will be part of the Retail Aftersales team, working closely with the Workshop Supervisor, Technical Advisor, Controller, Team Leader, and other technicians. The team is focused on delivering efficient, accurate, and high-quality vehicle repairs while ensuring customer satisfaction, operational productivity, and compliance with OEM and workshop standards.</p><p>What equips you for the role</p><ul><li><p>5–7 years of experience as a Diagnostic Technician, preferably within a retail automotive environment.</p></li><li><p>Valid UAE driving license is required.</p></li><li><p>Strong knowledge of hybrid, petrol, diesel, and hydrogen-powered vehicle diagnosis and repair is an advantage.</p></li><li><p>Conversant English communication skills.</p></li><li><p>Ability to work independently, take ownership, and support the development of other technicians through coaching and on-the-job training.</p></li><li><p>Strong communication skills with the ability to work effectively in a multicultural team environment.</p></li><li><p>Self-motivated, resilient, and committed to continuous improvement and self-development.</p></li><li><p>Customer-focused mindset with a commitment to delivering quality repairs and improving customer satisfaction.</p></li><li><p>Kaizen mindset and willingness to share knowledge with others.</p></li><li><p>Ability to solve complex technical problems with accuracy and ownership.</p></li><li><p>Good understanding of quality control, workshop safety, and compliance standards.</p></li></ul></li></ul>

<br><p><strong>Business Performance: </strong></p><br><ul><li><p>Plan and execute daily routes covering assigned workshops, garages, fleet and trade customers efficiently.</p></li><li><p>Load, verify and deliver the correct parts, lubricants, batteries and related products against approved documents.</p></li><li><p>Actively promote available stock, fast-moving items, campaigns and new products during customer visits.</p></li><li><p>Generate on-route sales, identify new customers and refer larger opportunities to the Parts Sales Executive/Manager.</p></li><li><p>Collect approved cash/COD payments, obtain delivery acknowledgements and submit all collections and documents within required timelines.</p></li><li><p>Maintain accurate van stock records, daily sales/delivery reports, returns and replenishment requirements.</p></li><li><p>Report customer demand, competitor activity and frequently requested products to the sales team.</p><br></li></ul><p><strong>Customer Focus:</strong></p><br><ul><li><p>Maintain professional and reliable service across the assigned customer route and delivery schedule.</p></li><li><p>Confirm deliveries, communicate delays and resolve routine delivery discrepancies promptly.</p></li><li><p>Build strong relationships with regular route customers and identify opportunities to increase share of wallet.</p></li><li><p>Handle returns, signatures and customer documents accurately and escalate complaints when required.</p><br></li></ul><p><strong>People Development and Teamwork:</strong></p><br><ul><li><p>Coordinate with the Sales Coordinator, warehouse, Parts Advisors and Sales Executives before dispatch and during route execution.</p></li><li><p>Provide timely route updates and support urgent customer requirements where operationally feasible.</p></li><li><p>Participate in product, road safety and sales training and support team sales campaigns.</p><br></li></ul><p><strong>Quality:</strong></p><br><ul><li><p>Conduct basic daily vehicle checks and maintain van cleanliness, security and appropriate stock storage conditions.</p></li><li><p>Comply with UAE traffic laws, company driving policy, route controls and Health & Safety requirements.</p></li><li><p>Protect company cash, stock, documents and customer information from loss or misuse.</p></li><li><p>Follow FIFO/stock-handling requirements and immediately report shortages, damages, accidents or discrepancies.</p><br></li></ul><p><strong>Key Accountabilities:</strong></p><br><ul><li><p>Achieve assigned route sales and delivery productivity targets.</p></li><li><p>Maintain on-time and accurate deliveries with minimum returns or discrepancies.</p></li><li><p>Ensure full accountability for van stock, cash/COD collections and documentation.</p></li><li><p>Develop customer relationships and generate incremental field-sales opportunities.</p></li><li><p>Maintain safe driving performance and full compliance with company and legal requirements.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><br><ul><li><p>High school diploma or equivalent.</p></li><li><p>Valid UAE driving license appropriate for the assigned vehicle and a clean/acceptable driving record.</p></li><li><p>Basic knowledge of automotive parts, lubricants and batteries.</p></li><li><p>Ability to handle delivery documentation, basic sales transactions and cash/COD controls.</p></li><li><p>Good communication and basic selling/negotiation skills.</p></li><li><p>Familiarity with UAE routes and industrial/automotive customer areas.</p></li><li><p>Physically fit to safely handle parts/products within company lifting limits.</p></li></ul><br><p><strong>Key Performance Areas (KPAs) :</strong></p><br><p>Briefly summarize the main areas in which this job’s performance is measured on -</p><br><ul><li><p>Route Sales & Incremental Revenue</p></li><li><p>On-Time / Accurate Delivery</p></li><li><p>Van Stock & Cash Accountability</p></li><li><p>Customer Coverage & Retention</p></li><li><p>Road Safety & Compliance</p></li></ul><br><p><strong>Experience:</strong></p><br><ul><li><p>2+ years of UAE delivery/van sales experience, preferably in automotive parts, lubricants, batteries, FMCG or a comparable route-sales environment.</p><br></li></ul><p><strong>Core Competencies:</strong></p><br><ul><li><p>Customer Obsession</p></li><li><p>Collaboration</p></li><li><p>Accountability & Ownership</p></li><li><p>Agility & Innovation</p></li></ul>

<ul><li><p>Safely operate various types of vehicles, ensuring timely and efficient transportation of passengers or goods.</p></li><li><p>Conduct pre-trip and post-trip vehicle inspections to ensure safety and compliance with regulations.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><br><ul><li><p>Minimum of 2 years of professional driving experience in a similar role or industry.</p></li><li><p>Familiarity with local traffic laws and regulations, especially in urban environments.</p></li><li><p>Possession of a clean driving record, with no serious violations within the past 3 years.</p></li></ul>

<p>We are looking for an experienced Male Nail Technician to join our men’s salon in Hoshi, Sharjah.</p><p></p><ul><li><p>Perform professional men’s pedicure and manicure services.</p></li><li><p>Trim, shape, clean, and groom nails with high attention to detail.</p></li><li><p>Maintain high standards of hygiene and sterilization.</p></li><li><p>Keep the work area clean and organized.</p></li><li><p>Provide excellent customer service and ensure client satisfaction.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Minimum <strong>2 years</strong> of experience as a Nail Technician.</p></li><li><p>Experience working in a men’s salon is preferred.</p></li><li><p>Good communication and customer service skills.</p></li><li><p>Professional, reliable, and well-groomed.</p></li><li><p>Able to work as part of a team.</p></li></ul><p><strong>Salary, benefits, working hours, and other employment details will be discussed during the interview.</strong></p>

<p> JOB DESCRIPTION:</p><ul><li><p>Supporting environmental accounting and sustainability reporting</p></li><li><p>Responsible for carbon accounting, reporting, and compliance submissions to regulators and other relevant oil and gas authorities.</p></li><li><p>Leading client aspects of Environmental and Social Impact Assessment (ESIA) studies</p></li><li><p>Supporting development and maintenance of company and asset Environmental Management Plans</p></li><li><p>Supporting and assisting in HSE Auditing and assurance activities.</p><p><br>ROLE LATITUDE:</p><p>It’s envisaged that the role would be Sharjah-based with occasional trips to Kurdistan and potentially Federal Iraq.</p><br><p>TRAINING OPPORTUNITIES INCLUDE:</p><ul><li><p>ESIA liaison with consultant companies</p></li><li><p>Auditing and assurance</p></li><li><p>Environmental reporting using SAP software</p></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor’s degree in Environmental engineering/ science/ management</p><p>At least three years’ experience of ESIA (client or consultant) </p>

<ul><li><p>Perform professional manicures and pedicures</p></li></ul><ul><li><p>Apply gel polish with precision</p></li><li><p>Work confidently with builder gel</p></li><li><p>Perform nail extensions using acrylic or hard gel</p></li><li><p>Create clean, modern, and elegant nail art designs</p></li><li><p>Maintain the highest standards of hygiene and sterilisation</p></li><li><p>Provide professional consultations and recommendations to clients</p></li><li><p>Keep your workstation clean, organised, and fully sanitised<br></p></li></ul><br><p><strong>Desired Candidate Profile</strong></p><p>What We're Looking For</p><ul><li><p>Minimum of 2–3 years of experience as a Nail Technician in a professional salon</p></li><li><p>Expertise in Russian manicure and pedicure techniques</p></li><li><p>Strong skills in gel application, builder gel, and nail extensions</p></li><li><p>Excellent attention to detail and commitment to quality</p></li><li><p>Friendly, professional, and customer-focused attitude</p></li></ul><p>What We Offer</p><ul><li><p>Competitive commission and performance-based bonuses</p></li><li><p>Professional and supportive work environment</p></li><li><p>Modern salon with premium products and equipment</p></li><li><p>Long-term career growth and development opportunities<br></p></li></ul><p>Work Location: In person</p>