وظائف فني كمبيوتر في الإمارات

Job Purpose:<br>To design, develop, and oversee Dubai Chambers’ enterprise and application architecture, ensuring technology solutions effectively support current and future business needs. The role is responsible for driving the end-to-end solution delivery lifecycle by providing architectural leadership, technical direction, and governance from concept through implementation and production. This includes evaluating emerging technologies, defining architecture roadmaps, gathering and translating business requirements into scalable solutions, assessing existing systems and identifying opportunities for enhancement, and guiding development teams to deliver secure, efficient, and innovative solutions. The role ensures alignment with Dubai Chambers’ strategic objectives, IT policies, procedures, service level agreements (SLAs), quality standards, and industry leading practices.<br><br>Solution Architecture & Technology Leadership<br>Define, maintain, and govern Dubai Chambers' enterprise, application, and solution architecture frameworks, standards, and principles. Lead the design and implementation of scalable, secure, and resilient technology solutions that support business objectives and digital transformation initiatives. Develop and maintain technology roadmaps and target-state architectures aligned with organizational strategy and future business requirements. Evaluate existing systems, platforms, and applications to identify optimization opportunities, technical debt, performance improvements, and modernization initiatives. Provide architectural leadership and technical governance throughout the solution delivery lifecycle, from requirements definition and solution design to implementation and production support. Review and approve solution designs, technical specifications, and architecture deliverables to ensure compliance with enterprise architecture standards, security requirements, and best practices. Lead architecture assessments, proof-of-concepts, and technology evaluations to validate proposed solutions and emerging technologies. Collaborate with business and technology stakeholders to translate business requirements into scalable, cost-effective, and sustainable technology solutions. Assess the business, operational, financial, security, and technology impacts of architecture decisions and provide recommendations to support informed decision-making. Drive adoption of modern architecture practices, including cloud-native technologies, API-led integration, microservices, Dev Sec Ops, automation, and emerging digital capabilities. Establish architecture governance processes and ensure adherence to IT policies, standards, SLAs, cybersecurity requirements, and regulatory obligations. Provide technical leadership, mentoring, and guidance to development teams, solution designers, and project stakeholders throughout project execution. Monitor solution performance, scalability, reliability, and security, and recommend continuous improvement initiatives to enhance service quality and operational efficiency. Build and maintain effective relationships with internal and external stakeholders to ensure alignment between business priorities and technology solutions. Research emerging technologies, industry trends, and innovation opportunities, providing strategic recommendations that enhance Dubai Chambers' digital capabilities and competitive advantage.<br>Minimum Qualification Bachelor's degree in Information Technology, Computer Science, Software Engineering, Information Systems, or a related discipline. Master's degree in Information Technology, Enterprise Architecture, Computer Science, or a related field is prefered. Professional certifications such as TOGAF, Microsoft Azure Solutions Architect, AWS Solutions Architect, Oracle Cloud Architect, or equivalent are advantageous. <br>Minimum Experience and Skills Minimum 10 years of progressive experience in solution architecture, application architecture, enterprise architecture, software engineering, or related technology disciplines. Proven experience designing and delivering complex enterprise-scale digital solutions, integrating front-end, back-end, cloud, and third-party systems. Strong expertise in enterprise application architecture, system integration patterns, APIs, cloud technologies, and modern software development frameworks. Demonstrated experience in designing scalable, secure, resilient, and high-performance solutions within complex enterprise environments. Experience developing architecture roadmaps, technology standards, governance frameworks, and solution design principles. Strong understanding of cloud-native architectures, microservices, containerization technologies, Dev Ops, and CI/CD practices. Experience evaluating emerging technologies and conducting architecture assessments, proof-of-concepts, and technology selection exercises. Solid understanding of cybersecurity principles, information security controls, data protection requirements, and secure-by-design practices. Strong knowledge of databases, middleware technologies, integration platforms, operating systems, and software development methodologies. Demonstrated ability to lead cross-functional teams and influence technical and business stakeholders at multiple organizational levels. Excellent analytical, problem-solving, communication, stakeholder management, and presentation skills. Ability to translate complex business requirements into practical, scalable, and sustainable technology solutions. Proven ability to operate independently, manage multiple priorities, and deliver results in a fast-paced environment. Experience working within Agile, Dev Ops, and hybrid delivery environments. Experience working with geographically distributed teams and external technology partners is preferred.

In a world of possibilities, pursue one with endless opportunities. Imagine Next!<br><br>At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what’s possible.<br><br>Job Description<br><br>Assistant Resident Engineer (Electrical - Roads & Infrastructure)<br><br>Abu Dhabi, UAE<br><br>Parsons is looking for an amazingly talented Assistant Resident Engineer (Electrical) to join our team! In this role you will get to assist the Resident Engineer in administering the operational functions of the day-to-day activities on the project with respect to utilities works.<br><br>What You'll Be Doing<br><br>Report to the Resident Engineer and assist in supervising the construction of Electrical infrastructure works and associated items. Act in place of the Resident Engineer when on leave or absent. Coordinate his direct activities with the other engineers and members of the construction supervision team. Assist the Resident Engineer in reviewing of shop drawings, design proposals, method statements and other activities including correspondence related to the utility section and prepare replies for the review of the Resident Engineer. Coordinate with Parsons' design engineers for resolution of related issues. Maintain the daily diary and the daily reports by the inspectors. Coordinate with the contractor engineers on scheduling and application of resources. Direct, assist and monitor the performance of the inspectors and surveyors as applicable. Convene and chair special meetings with the service authorities, the contractor, subcontractors and other parties related to his work. Ensure accuracy and completeness of records. Ensure safety goals are achieved on the project and oversee implementation of safety procedures on the project. Prepare / Assist in the preparation of Weekly and Monthly progress reports. Act positively and participate in all health and safety issues at site, as required by the Resident Engineer and the project safety representatives. Provide all necessary on-site direction and assist the Resident Engineer to issue site instructions with respect to utilities works and associated items. Check and measure the performed work in his line of work, record and assist the Resident Engineer to display progress vs. programmed work. Ensure correctness and completeness of ‘as-built’ drawings within his line of work.<br><br><br>What Required Skills You'll Bring<br><br>Bachelor’s degree in Electrical Engineering with minimum 10 years of experience in design, site supervision, and construction management of (Electrical) infrastructure projects, including roads and bridges. A minimum of 2 years of proven experience managing supervision activities on large-scale infrastructure projects within Abu Dhabi is mandatory. Bachelor’s Degree and 10+ years postgraduate experience in design, site supervision and construction management of (Electrical) projects. Should be able to review and justify the material submissions, analyze laboratory and technical reports, carry out acceptance sampling plans, testing and quality measures, ensuring the compliance with the project’s Specifications. Must have a sound knowledge about contractual relationships. Must be fully computer literate and able to utilize computer technology to access data, maintain records, generate reports, etc. and any project specific engineering and construction relevant software. Must be fluent in English written and spoken with an excellent capability in written technical skills as well as oral and written communication skills. Keep necessary records and as-built records and take charge of the handing over of the utility works to the respective service authorities and assist the contractor to obtain necessary final clearance. Must be available in UAE.<br><br><br>What Desired Skills You'll Bring<br><br>Knowledge and Emphasis on Quality Assurance Specifications and Statistical Quality Control.<br><br><br>Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.<br><br>We truly invest and care about our employee’s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest—APPLY TODAY!<br><br>Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Overview &amp; Responsibilities</b><p>We are seeking a highly analytical and proactive <b>Workshop Engineer (Turbomachinery)</b> to join our growing operations at the <b>KEZAD Free Zone facility in Abu Dhabi</b>. This role is a cornerstone of our technical team, responsible for the engineering integrity and successful execution of complex projects involving steam turbines, centrifugal compressors, and pumps.</p><br><p>As a Workshop Engineer, you will independently lead technical projects from conception to completion, ensuring they are delivered within budget and schedule. You will bridge the gap between high-level engineering theory and shop-floor execution, providing the technical expertise necessary to improve product systems, innovate new processes, and maintain our competitive edge in the turbomachinery industry.</p><br><b>Job Responsibilities</b><p>The Workshop Engineer carries a broad mandate covering project management, advanced technical analysis, and cross-functional leadership.</p><br><p><b>Project Management &amp; Execution</b></p><br><ul><li><p><b>Project Oversight:</b> Independently plan, budget, schedule, and direct the execution of technical projects, major applications, and tests.</p><br></li><li><p><b>Objective Alignment:</b> Ensure all projects meet established objectives within allocated time, cost, and resource constraints.</p><br></li><li><p><b>Systems Improvement:</b> Complete designated analytical, experimental, and application programs aimed at product/systems improvement, development, and cost reduction.</p><br></li><li><p><b>Documentation:</b> Expand and improve design information procedures and practices, issuing all applicable technical documentation.</p><br></li></ul><p><b>Technical Analysis &amp; Design Approval</b></p><br><ul><li><p><b>Design Control:</b> Review and approve design layouts and associated manufacturing drawings for all assigned projects and shop orders.</p><br></li><li><p><b>Complex Calculations:</b> Perform advanced calculations using both analytical and computer-based methods (including <b>finite-element analysis (FEA)</b> and <b>solids modeling</b>).</p><br></li><li><p><b>Programming &amp; Modeling:</b> Utilize and/or develop computer programs to resolve engineering problems, including commercial software and self-designed programs (e.g., <b>FORTRAN, BASIC, C++</b>).</p><br></li><li><p><b>Analysis Discernment:</b> Discern when to apply basic versus detailed analyses for various engineering challenges.</p><br></li></ul><p><b>Innovation &amp; Strategic Contribution</b></p><br><ul><li><p><b>Technical Innovation:</b> Provide original ideas and innovation; collaborate with the corporate patent department on new ideas and patent applications.</p><br></li><li><p><b>Knowledge Sharing:</b> Occasionally submit technical papers for publication and provide regular status updates and reports to supervision.</p><br></li><li><p><b>Competitive Intelligence:</b> Institute new programs based on state-of-the-art technology and application processes to maintain market competitiveness.</p><br></li><li><p><b>Strategy Alignment:</b> Maintain a deep understanding of company objectives, strategic plans, and technical roadmaps as they apply to products and systems.</p><br></li></ul><p><b>Leadership &amp; Cross-Functional Support</b></p><br><ul><li><p><b>Consultative Expertise:</b> Provide technical guidance to Application and Materials Engineering, Sales, Marketing, Project Management, Purchasing, Production, Service, and Associate Plants.</p><br></li><li><p><b>Personnel Development:</b> Provide technical leadership and assist in the development of personnel within your assigned discipline.</p><br></li><li><p><b>Inter-departmental Coordination:</b> Coordinate and follow up on activities across different departments to ensure proper phasing and timing of common objectives.</p><br></li><li><p><b>Team Participation:</b> Active participation in <b>Product Management Team</b> activities as assigned.</p><br></li></ul><b>Qualifications and Skills</b><p>The ideal candidate must possess a strong engineering foundation and the ability to work independently on high-stakes technical assignments.</p><br><ul><li><p><b>Technical Expertise:</b> * Mastery of turbomachinery engineering principles (turbines, compressors, pumps).</p><br><ul><li><p>Advanced proficiency in <b>Finite-Element Analysis (FEA)</b> and solids modeling.</p><br></li><li><p>Proficiency in programming languages such as <b>FORTRAN, BASIC, or C++</b> for engineering problem resolution.</p><br></li></ul></li><li><p><b>Professional Capabilities:</b></p><br><ul><li><p>Proven ability to independently plan and manage project budgets and schedules.</p><br></li><li><p>Strong aptitude for innovation, with the ability to generate patentable ideas or publish technical papers.</p><br></li><li><p>High-level analytical skills to resolve complex engineering problems.</p><br></li></ul></li><li><p><b>Soft Skills:</b></p><br><ul><li><p>Leadership qualities with an interest in developing and mentoring others.</p><br></li><li><p>Excellent communication skills to provide technical expertise to diverse departments (Sales, Purchasing, Production, etc.).</p><br></li><li><p>A proactive approach to productivity and quality improvements.</p><br></li></ul></li><li><p><b>Requirements:</b></p><br><ul><li><p>Bachelor’s Degree in Mechanical Engineering (or a related discipline).</p><br></li><li><p>Significant experience in a mechanical manufacturing or service workshop environment.</p><br></li><li><p>Commitment to ongoing career development and staying current with industry technology.</p><br></li></ul></li></ul><p><span><span><b>Base Location &amp; Work Schedule</b></span></span></p><br><p>​<span>This is a full time, on-site permanent position based out of our Repair Facility in KEZAD Free Zone, Abu Dhabi.</span></p><br><p><span><span><b>The world turns to Elliott.</b></span></span></p><br><p><span>Customers throughout the world choose Elliott for the design, manufacture and service of their critical rotating equipment. Elliott’s global service network routinely installs, overhauls, repairs, upgrades and rerates machines from any manufacturer. Customers everywhere turn to Elliott for precision engineering, extraordinary reliability and unparalleled service.</span></p><br><p><span>To learn more about our Job Applicant Privacy Notice, please </span>click here<span>.</span></p><br> </div>

Who we are<br>GIG Gulf is part of the Gulf Insurance Group (GIG), the #1 regional composite insurer in MENA, with a presence in 12 markets including the United Arab Emirates, Bahrain, Oman, Qatar, Saudi Arabia, Algeria, Egypt, Iraq, Jordan, Kuwait, Lebanon, and Turkey. GIG Group reported consolidated assets of US$4.01 billion and a net profit of US$84 million for the year 2024.<br>The majority shareholder of GIG Group is Fairfax Financial Holdings, a global leader in insurance and reinsurance, with a presence in 40 markets. Listed on the Toronto Stock Exchange and part of the Fortune 500, Fairfax was founded in 1985 and has always had a strong focus on long-term growth and financial resilience. It follows a decentralized model, empowering local leadership teams—many of whom have over 20 years of tenure—with trust and accountability. Fairfax’s culture, rooted in its guiding principles, is reflected across all of its subsidiaries.<br>GIG Gulf is an ‘A’-rated regional insurer with a top 5 position in each of its core markets: the UAE, Oman, Qatar, and Bahrain. With over 70 years of regional presence, GIG Gulf combines a strategic focus on growth and investment with a comprehensive portfolio of insurance products and services tailored to corporates, SMEs, and individual customers. It also holds a 50% stake in GIG Saudi. The company’s strategic priorities are centered around regional growth, customer experience, and digital transformation.<br>GIG Gulf fosters a diverse and inclusive culture, employing over 800 people from 60+ nationalities, across 15 branches and retail outlets throughout the region. Serving over 1 million customers, GIG Gulf positions itself as a caring partner—committed to helping customers achieve their goals and lead fulfilling lives. Passionate about customer feedback, the company is constantly evolving to become the region’s digital insurer of reference, operating in a responsible and sustainable way.<br>Job purpose:IT Systems Support Engineer will be working as part of a team that is responsible for Field support for GIG GULF Gulf staff. The role is based in GIG GULF Gulf office in Dubai Outsourced City or Business Bay, UAE and will work together with the IT Service Desk for the issues and requirements related to the business and support users in UAE office. This position is responsible to provide technical assistance to users and would help install, upgrade and troubleshoot hardware and software systems. The person in this role will be troubleshooting basic end-user issues on various software applications, hardware, network and telecommunications systems and provide overall desktop/laptop support to users and C level Executives (EXCOM’s) The role requires a person who will ensure prompt and accurate customer service and increase client satisfaction.<br><br>Key Responsibilities:<br><br>IT Support Install end-user software (licensing validity and availability checks) Deployment of new applications (and/or upgrades) and follow-up Troubleshoot software application issues to resolve basic known ones and escalate complex ones to 2nd level, 3rd level and vendor Install, upgrade, support and troubleshoot operating systems on Laptop(Windows 10, 11), Microsoft office products and any other authorized desktop applications Troubleshoot email issues (Exchange server/Exchange online) Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorized peripheral equipment. Call center system support, Audio Video Conferencing systems Mobile management enrollment and activation Shared folders permissions management Print server & consumables management Manage end-user issues raised to Service Desk (Level 1) through tickets and calls received through IVR when working from home or if desired by the management from the office Conduct remote troubleshooting. <br>Handle incoming calls from end-users in a professional manner and within the defined service levels and ensure achievement of KPI’s Ensure proper and timely communication to the end-user on every ticket through the Service Desk tool and phone Ensure Upkeep of IT Assets in Asset Management Tool regularly Ensure all work conducted is being logged and managed within tickets raised by or on behalf of business users Provide high-quality resolutions of assigned tickets and managing the expectations of the users & C-level Executives. Ensure to resolve and close all end-user tickets within the defined Service Level Agreement (SLA) targets. Escalate tickets that are beyond the scope of Service Desk or Field support to other teams in 2nd level (Applications team and Field Support team) and 3rd level (Infrastructure and Production teams) Provide support to branch/ shops remotely /physically <br>Security Ensure full compliance with the Information Security policy and procedures Review encryption and antivirus definition status and remediate any issues Administrative Privileges management Ensure that all provided laptops have the necessary physical security measures Scan computers for virus infection Provide physical access to staff and visitors as necessary. <br>Network and Telecom Troubleshoot end-user internet issues Local area network and Ethernet connections support Wireless network access basic support Headset phone and softphone setup for call center staff and roaming users VPN configuration and troubleshooting Provide support to PABX system <br><br>Minimum requirements of role Essential:UAE National with family book Excellent communication skills in English, both verbal and written Critical and analytical thinking and creativity – always challenging the status quo and find better ways to complete tasks. Conflict Resolution – ability to resolve problems and complex situations. Active listening and empathy – ability to listen and understand users to address their needs. Team player – ability to work with a team and influence a positive collaborative culture. Ability to prioritize workload appropriately based on the impact on the business <br>Technical Skills Good understanding of computers architecture, Microsoft and desktop applications, computer peripherals, operating systems and application software Excellent understanding of Microsoft Windows infrastructure (Windows Server and Windows client) Good understanding of Microsoft Active Directory services, system build through SCCM/Image/WDS Excellent knowledge of Microsoft Office products including O365, Teams, Sharepoint Familiarity with network architecture, LAN network protocols and client-server business applications Familiarity with Citrix and remote desktop or any VDI platform Familiarity with Distributed File Sharing Good understanding of ITIL framework or any other service management framework Excellent understanding of IT service management tools and ticketing system Knowledge of using remote access tools for remote troubleshooting Ability to systematically troubleshoot complex problems and resolve them or escalate to the right team <br>Qualifications Bachelor or Diploma Degree in an IT related field or equivalent hands-on experience ITIL v3/v4 Foundation Certification <br><br>Desirable:Certificate in Windows 10/11 Troubleshooting and Implementation Network+ Certificate MCSA/MCSE Certificate <br><br>To apply, please drop us an email with your updated resume, mentioning in the subject line of your email the “Graduate Opportunity: Finance Executive”.<br>Emiratisation@gig-gulf.com

Who we are<br>GIG Gulf is part of the Gulf Insurance Group (GIG), the #1 regional composite insurer in MENA, with a presence in 12 markets including the United Arab Emirates, Bahrain, Oman, Qatar, Saudi Arabia, Algeria, Egypt, Iraq, Jordan, Kuwait, Lebanon, and Turkey. GIG Group reported consolidated assets of US$4.01 billion and a net profit of US$84 million for the year 2024.<br>The majority shareholder of GIG Group is Fairfax Financial Holdings, a global leader in insurance and reinsurance, with a presence in 40 markets. Listed on the Toronto Stock Exchange and part of the Fortune 500, Fairfax was founded in 1985 and has always had a strong focus on long-term growth and financial resilience. It follows a decentralized model, empowering local leadership teams—many of whom have over 20 years of tenure—with trust and accountability. Fairfax’s culture, rooted in its guiding principles, is reflected across all of its subsidiaries.<br>GIG Gulf is an ‘A’-rated regional insurer with a top 5 position in each of its core markets: the UAE, Oman, Qatar, and Bahrain. With over 70 years of regional presence, GIG Gulf combines a strategic focus on growth and investment with a comprehensive portfolio of insurance products and services tailored to corporates, SMEs, and individual customers. It also holds a 50% stake in GIG Saudi. The company’s strategic priorities are centered around regional growth, customer experience, and digital transformation.<br>GIG Gulf fosters a diverse and inclusive culture, employing over 800 people from 60+ nationalities, across 15 branches and retail outlets throughout the region. Serving over 1 million customers, GIG Gulf positions itself as a caring partner—committed to helping customers achieve their goals and lead fulfilling lives. Passionate about customer feedback, the company is constantly evolving to become the region’s digital insurer of reference, operating in a responsible and sustainable way.<br>Job purpose:IT Systems Support Engineer will be working as part of a team that is responsible for Field support for GIG GULF Gulf staff. The role is based in GIG GULF Gulf office in Dubai Outsourced City or Business Bay, UAE and will work together with the IT Service Desk for the issues and requirements related to the business and support users in UAE office. This position is responsible to provide technical assistance to users and would help install, upgrade and troubleshoot hardware and software systems. The person in this role will be troubleshooting basic end-user issues on various software applications, hardware, network and telecommunications systems and provide overall desktop/laptop support to users and C level Executives (EXCOM’s) The role requires a person who will ensure prompt and accurate customer service and increase client satisfaction.<br><br>Key Responsibilities:<br><br>IT Support Install end-user software (licensing validity and availability checks) Deployment of new applications (and/or upgrades) and follow-up Troubleshoot software application issues to resolve basic known ones and escalate complex ones to 2nd level, 3rd level and vendor Install, upgrade, support and troubleshoot operating systems on Laptop(Windows 10, 11), Microsoft office products and any other authorized desktop applications Troubleshoot email issues (Exchange server/Exchange online) Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorized peripheral equipment. Call center system support, Audio Video Conferencing systems Mobile management enrollment and activation Shared folders permissions management Print server & consumables management Manage end-user issues raised to Service Desk (Level 1) through tickets and calls received through IVR when working from home or if desired by the management from the office Conduct remote troubleshooting. <br>Handle incoming calls from end-users in a professional manner and within the defined service levels and ensure achievement of KPI’s Ensure proper and timely communication to the end-user on every ticket through the Service Desk tool and phone Ensure Upkeep of IT Assets in Asset Management Tool regularly Ensure all work conducted is being logged and managed within tickets raised by or on behalf of business users Provide high-quality resolutions of assigned tickets and managing the expectations of the users & C-level Executives. Ensure to resolve and close all end-user tickets within the defined Service Level Agreement (SLA) targets. Escalate tickets that are beyond the scope of Service Desk or Field support to other teams in 2nd level (Applications team and Field Support team) and 3rd level (Infrastructure and Production teams) Provide support to branch/ shops remotely /physically <br>Security Ensure full compliance with the Information Security policy and procedures Review encryption and antivirus definition status and remediate any issues Administrative Privileges management Ensure that all provided laptops have the necessary physical security measures Scan computers for virus infection Provide physical access to staff and visitors as necessary. <br>Network and Telecom Troubleshoot end-user internet issues Local area network and Ethernet connections support Wireless network access basic support Headset phone and softphone setup for call center staff and roaming users VPN configuration and troubleshooting Provide support to PABX system <br><br>Minimum requirements of role Essential:UAE National with family book Excellent communication skills in English, both verbal and written Critical and analytical thinking and creativity – always challenging the status quo and find better ways to complete tasks. Conflict Resolution – ability to resolve problems and complex situations. Active listening and empathy – ability to listen and understand users to address their needs. Team player – ability to work with a team and influence a positive collaborative culture. Ability to prioritize workload appropriately based on the impact on the business <br>Technical Skills Good understanding of computers architecture, Microsoft and desktop applications, computer peripherals, operating systems and application software Excellent understanding of Microsoft Windows infrastructure (Windows Server and Windows client) Good understanding of Microsoft Active Directory services, system build through SCCM/Image/WDS Excellent knowledge of Microsoft Office products including O365, Teams, Sharepoint Familiarity with network architecture, LAN network protocols and client-server business applications Familiarity with Citrix and remote desktop or any VDI platform Familiarity with Distributed File Sharing Good understanding of ITIL framework or any other service management framework Excellent understanding of IT service management tools and ticketing system Knowledge of using remote access tools for remote troubleshooting Ability to systematically troubleshoot complex problems and resolve them or escalate to the right team <br>Qualifications Bachelor or Diploma Degree in an IT related field or equivalent hands-on experience ITIL v3/v4 Foundation Certification <br><br>Desirable:Certificate in Windows 10/11 Troubleshooting and Implementation Network+ Certificate MCSA/MCSE Certificate <br><br>To apply, please drop us an email with your updated resume, mentioning in the subject line of your email the “Graduate Opportunity: Finance Executive”.<br>Emiratisation@gig-gulf.com

<h2 class="h5">وصف الوظيفة</h2> <div class="t-break" data-jb-field="description"> <span>DeepLight AI هي شركة استشارات متخصصة في الذكاء الاصطناعي والبيانات مكرسة لت transforming المشهد المؤسسي الإقليمي من خلال أنظمة ذكية مصممة خصيصاً وبأثر عالي. <br> مقرها في الإمارات العربية المتحدة، نتعاون مع مؤسسات عبر قطاعات مختلفة - مع خبرة عميقة في الخدمات المالية والمصرفية - لسد الفجوة بين البيانات المعقدة واستراتيجية الأعمال القابلة للتنفيذ. <br> في DeepLight، لا نؤمن بعمليات

Job Title: AI/ML Architect Location: Mumbai (with potential travel to multiple global office locations including the USA, UAE, Saudi Arabia, and Singapore) Experience Level: 10- 12 years (6–8 years in engineering/data science roles and at least 2-3+ years in a dedicated AI/ML architecture role)<br>About the Role We are seeking a highly experienced Enterprise Data and AI Architect to design, implement, and scale enterprise-grade AI solutions across industries such as BFSI, Retail, Manufacturing, and Healthcare. This is a strategic, hands-on leadership role designed to transform legacy data silos into modern Data Mesh or Data Lakehouse architectures. The ideal candidate will bridge the gap between "Proof of Concept" (PoC) and full-scale enterprise production by deploying cutting-edge Machine Learning, Generative AI, and Agentic AI systems. You will collaborate closely with product teams, pre-sales, and executive stakeholders to translate complex business problems into secure, scalable, and autonomous AI solutions.<br>Key Responsibilities AI Strategy & Solution Architecture Define and evolve the enterprise AI architecture to align with business, data, and technology strategies. Ability to translate complex business challenges into scalable AI-driven technical architectures Design end-to-end AI and ML architectures spanning data ingestion, pre-processing, model training, deployment, and monitoring. Architect scalable, secure, and compliant AI deployment models (Cloud and Hybrid) and intelligent automation solutions. Develop reference architectures and reusable patterns for generative AI, Agentic AI, predictive models, conversational systems, and intelligent automation. Evaluate and select the appropriate AI technologies, frameworks, cloud services, LLM orchestration frameworks, vector databases, and tooling.<br>Generative AI, LLM & Agentic AI Implementation Architect and build Gen AI solutions and LLM-powered applications using RAG, fine-tuning, and prompt engineering. Design and implement Agentic AI systems capable of autonomous decision-making, multi-step task execution, and function-calling in production. Establish custom orchestration frameworks for multi-agent collaboration, memory management, planning, evaluation harnesses, and tool invocation. Work across major AI foundries and APIs, including Azure Open AI, AWS Bedrock, Google Vertex AI, Anthropic Claude SDK, and Open AI APIs. Design RAG pipelines using vector databases and meticulously tune embeddings to ensure high retrieval quality. Optimize prompts, implement response validation mechanisms, and systematically reduce hallucination risks. Writing clean and maintainable code, Agile methodologies, Git version control, and testing methodologies<br>Machine Learning Model Development Design, develop, deploy, and optimize advanced ML algorithms, leveraging techniques in supervised/unsupervised learning, deep learning, reinforcement learning, NLP, and computer vision. Select appropriate mathematical and statistical modeling techniques, handling comprehensive data preparation, wrangling, feature engineering, and dimensionality reduction. Train and deploy ML models utilizing distributed computing frameworks and tools like PyTorch, Tensor Flow, MLflow, Sage Maker, Azure ML, or Kubeflow.<br>Data Engineering, Cloud Governance & Integration Overhaul legacy data silos into modern Data Lakehouse or Data Mesh architectures to support predictive analytics and real-time business intelligence. Partner with data architects to define robust data pipelines, data governance, feature stores, and complex ETL/ELT processes. Design secure and performant integration patterns to connect AI agents and models dynamically with ERP, CRM, workflow engines, APIs, and microservices.<br>MLOps, LLMOps & Production Operations Define and implement comprehensive MLOps/LLMOps standards, including CI/CD pipelines, model versioning, lifecycle observability, and rollback processes. Establish rigorous monitoring frameworks spanning model drift detection, performance tracking, telemetry, and establishing KPIs for production AI systems. Monitor autonomous agent performance, define evaluation metrics (task success rate, reasoning validation, error handling), and track decision audit trails. Drive continuous improvement of model performance, computational efficiency, and operational cost.<br>AI Governance, Security & Ethics Establish enterprise AI governance standards, ensuring compliance with data privacy policies (PII handling), role-based access, and IT security protocols (e.g., AWS IAM, Guard Duty). Implement "Responsible AI" guardrails tailored for regulated industries, including fairness checks, bias detection, and safety filters. Design human-in-the-loop mechanisms for agent oversight, define autonomy thresholds, and establish escalation protocols. Ensure complete traceability, automation audit trails, and explainability in AI-driven decisions.<br>Technical Leadership, Collaboration & Research Partner with business, product, engineering, and compliance teams to translate complex business problems into viable AI/ML approaches. Create and deliver high-level technical presentations to executive stakeholders using data visualization tools to communicate complex strategies and business impact. Provide technical guidance, architectural oversight, and mentorship to junior engineers.<br>Required Skills & Qualifications<br>Technical Core & Programming:Mandatory: Strong programming proficiency in Python & Libraries such as Pandas, Num Py, and Scikit-learn Solid mathematical & Statistical foundation covering linear algebra, calculus, probability theory, and statistics. Database: SQL for relational databases and NoSQL for unstructured data handling Developing scalable microservices via RESTful APIs, Fast API, g RPC Server Machine Learning & Deep Learning:Proficiency with ML frameworks such as Tensor Flow, PyTorch, and Scikit-learn. Hands-on experience implementing algorithms like decision trees, random forests, SVMs, and neural networks. Expertise in deep learning architectures (CNN, RNN, GAN). Expertise in Natural Language Processing (NLP) and recommendation systems Hands-on experience with Multimodal NLP implementation, such as Computer Vision (Open CV) and Speech-to-Text Generative AI, LLMs & Agentic Orchestration (Must Have):Extensive experience interacting/integration with Foundation LLM Models ( such as GPT, Claude, Gemini, LLaMA, Mistral, and Deep Seek) Proven ability in Model Fine-Tuning & Customization Experience with LLM frameworks like Lang Chain and Llama Index. Proven expertise in designing multi-agent orchestration using Lang Graph, Crew AI, Auto Gen, or equivalent tools. Hands-on experience with AI foundries and Copilots: Open AI, Azure AI Foundry, MSFT Copilot Studio Agent Builder, AWS Bedrock, Vertex AI, Anthropic Claude, and low-code/no-code platforms Data Platforms, Vector Databases & Infrastructure:Mandatory Skills: Data Warehousing. Deep expertise in the AWS Ecosystem (S3, Sage Maker, Redshift, Glue, Bedrock, EKS) alongside Azure or GCP exposure. Experience with large-scale data processing tools like Snowflake, Databricks, or Apache Spark. Implementation of RAG using Vector Databases (Pinecone, FAISS, Chroma, Azure AI Search, etc). Moderate-level background in Infrastructure as Code (IaC) via Terraform or AWS Cloud Formation. Proficiency in architectural patterns (microservices, event-driven, API-first design) and Database knowledge (SQL/NoSQL) MLOps & Observability Tools:Experience across the ML/LLM lifecycle using MLflow, Kubernetes, and evaluation/observability tooling. Proficiency in data visualization tools to analyze and present model insights<br>Experience & Educational Requirements Education:Bachelor’s or Master’s degree in Computer Science, AI, Data Science, Engineering, or a related technical field.<br>Minimum Experience Requirements:10–12 years of overall professional experience. Minimum 4 years of experience in application development, engineering, or solution delivery roles. Minimum 2+ years dedicated to AI architecture roles. Minimum 3 years of hands-on experience in AI/ML engineering, data science, or AI solution architecture. Minimum 2 years designing and implementing scaled Agentic AI and Generative AI solutions/platforms in active operations.

Job Title: AI/ML Architect Location: Mumbai (with potential travel to multiple global office locations including the USA, UAE, Saudi Arabia, and Singapore) Experience Level: 10- 12 years (6–8 years in engineering/data science roles and at least 2-3+ years in a dedicated AI/ML architecture role)<br>About the Role We are seeking a highly experienced Enterprise Data and AI Architect to design, implement, and scale enterprise-grade AI solutions across industries such as BFSI, Retail, Manufacturing, and Healthcare. This is a strategic, hands-on leadership role designed to transform legacy data silos into modern Data Mesh or Data Lakehouse architectures. The ideal candidate will bridge the gap between "Proof of Concept" (PoC) and full-scale enterprise production by deploying cutting-edge Machine Learning, Generative AI, and Agentic AI systems. You will collaborate closely with product teams, pre-sales, and executive stakeholders to translate complex business problems into secure, scalable, and autonomous AI solutions.<br>Key Responsibilities AI Strategy & Solution Architecture Define and evolve the enterprise AI architecture to align with business, data, and technology strategies. Ability to translate complex business challenges into scalable AI-driven technical architectures Design end-to-end AI and ML architectures spanning data ingestion, pre-processing, model training, deployment, and monitoring. Architect scalable, secure, and compliant AI deployment models (Cloud and Hybrid) and intelligent automation solutions. Develop reference architectures and reusable patterns for generative AI, Agentic AI, predictive models, conversational systems, and intelligent automation. Evaluate and select the appropriate AI technologies, frameworks, cloud services, LLM orchestration frameworks, vector databases, and tooling.<br>Generative AI, LLM & Agentic AI Implementation Architect and build Gen AI solutions and LLM-powered applications using RAG, fine-tuning, and prompt engineering. Design and implement Agentic AI systems capable of autonomous decision-making, multi-step task execution, and function-calling in production. Establish custom orchestration frameworks for multi-agent collaboration, memory management, planning, evaluation harnesses, and tool invocation. Work across major AI foundries and APIs, including Azure Open AI, AWS Bedrock, Google Vertex AI, Anthropic Claude SDK, and Open AI APIs. Design RAG pipelines using vector databases and meticulously tune embeddings to ensure high retrieval quality. Optimize prompts, implement response validation mechanisms, and systematically reduce hallucination risks. Writing clean and maintainable code, Agile methodologies, Git version control, and testing methodologies<br>Machine Learning Model Development Design, develop, deploy, and optimize advanced ML algorithms, leveraging techniques in supervised/unsupervised learning, deep learning, reinforcement learning, NLP, and computer vision. Select appropriate mathematical and statistical modeling techniques, handling comprehensive data preparation, wrangling, feature engineering, and dimensionality reduction. Train and deploy ML models utilizing distributed computing frameworks and tools like PyTorch, Tensor Flow, MLflow, Sage Maker, Azure ML, or Kubeflow.<br>Data Engineering, Cloud Governance & Integration Overhaul legacy data silos into modern Data Lakehouse or Data Mesh architectures to support predictive analytics and real-time business intelligence. Partner with data architects to define robust data pipelines, data governance, feature stores, and complex ETL/ELT processes. Design secure and performant integration patterns to connect AI agents and models dynamically with ERP, CRM, workflow engines, APIs, and microservices.<br>MLOps, LLMOps & Production Operations Define and implement comprehensive MLOps/LLMOps standards, including CI/CD pipelines, model versioning, lifecycle observability, and rollback processes. Establish rigorous monitoring frameworks spanning model drift detection, performance tracking, telemetry, and establishing KPIs for production AI systems. Monitor autonomous agent performance, define evaluation metrics (task success rate, reasoning validation, error handling), and track decision audit trails. Drive continuous improvement of model performance, computational efficiency, and operational cost.<br>AI Governance, Security & Ethics Establish enterprise AI governance standards, ensuring compliance with data privacy policies (PII handling), role-based access, and IT security protocols (e.g., AWS IAM, Guard Duty). Implement "Responsible AI" guardrails tailored for regulated industries, including fairness checks, bias detection, and safety filters. Design human-in-the-loop mechanisms for agent oversight, define autonomy thresholds, and establish escalation protocols. Ensure complete traceability, automation audit trails, and explainability in AI-driven decisions.<br>Technical Leadership, Collaboration & Research Partner with business, product, engineering, and compliance teams to translate complex business problems into viable AI/ML approaches. Create and deliver high-level technical presentations to executive stakeholders using data visualization tools to communicate complex strategies and business impact. Provide technical guidance, architectural oversight, and mentorship to junior engineers.<br>Required Skills & Qualifications<br>Technical Core & Programming:Mandatory: Strong programming proficiency in Python & Libraries such as Pandas, Num Py, and Scikit-learn Solid mathematical & Statistical foundation covering linear algebra, calculus, probability theory, and statistics. Database: SQL for relational databases and NoSQL for unstructured data handling Developing scalable microservices via RESTful APIs, Fast API, g RPC Server Machine Learning & Deep Learning:Proficiency with ML frameworks such as Tensor Flow, PyTorch, and Scikit-learn. Hands-on experience implementing algorithms like decision trees, random forests, SVMs, and neural networks. Expertise in deep learning architectures (CNN, RNN, GAN). Expertise in Natural Language Processing (NLP) and recommendation systems Hands-on experience with Multimodal NLP implementation, such as Computer Vision (Open CV) and Speech-to-Text Generative AI, LLMs & Agentic Orchestration (Must Have):Extensive experience interacting/integration with Foundation LLM Models ( such as GPT, Claude, Gemini, LLaMA, Mistral, and Deep Seek) Proven ability in Model Fine-Tuning & Customization Experience with LLM frameworks like Lang Chain and Llama Index. Proven expertise in designing multi-agent orchestration using Lang Graph, Crew AI, Auto Gen, or equivalent tools. Hands-on experience with AI foundries and Copilots: Open AI, Azure AI Foundry, MSFT Copilot Studio Agent Builder, AWS Bedrock, Vertex AI, Anthropic Claude, and low-code/no-code platforms Data Platforms, Vector Databases & Infrastructure:Mandatory Skills: Data Warehousing. Deep expertise in the AWS Ecosystem (S3, Sage Maker, Redshift, Glue, Bedrock, EKS) alongside Azure or GCP exposure. Experience with large-scale data processing tools like Snowflake, Databricks, or Apache Spark. Implementation of RAG using Vector Databases (Pinecone, FAISS, Chroma, Azure AI Search, etc). Moderate-level background in Infrastructure as Code (IaC) via Terraform or AWS Cloud Formation. Proficiency in architectural patterns (microservices, event-driven, API-first design) and Database knowledge (SQL/NoSQL) MLOps & Observability Tools:Experience across the ML/LLM lifecycle using MLflow, Kubernetes, and evaluation/observability tooling. Proficiency in data visualization tools to analyze and present model insights<br>Experience & Educational Requirements Education:Bachelor’s or Master’s degree in Computer Science, AI, Data Science, Engineering, or a related technical field.<br>Minimum Experience Requirements:10–12 years of overall professional experience. Minimum 4 years of experience in application development, engineering, or solution delivery roles. Minimum 2+ years dedicated to AI architecture roles. Minimum 3 years of hands-on experience in AI/ML engineering, data science, or AI solution architecture. Minimum 2 years designing and implementing scaled Agentic AI and Generative AI solutions/platforms in active operations.

Job Title: AI/ML Architect Location: Mumbai (with potential travel to multiple global office locations including the USA, UAE, Saudi Arabia, and Singapore) Experience Level: 10- 12 years (6–8 years in engineering/data science roles and at least 2-3+ years in a dedicated AI/ML architecture role)<br>About the Role We are seeking a highly experienced Enterprise Data and AI Architect to design, implement, and scale enterprise-grade AI solutions across industries such as BFSI, Retail, Manufacturing, and Healthcare. This is a strategic, hands-on leadership role designed to transform legacy data silos into modern Data Mesh or Data Lakehouse architectures. The ideal candidate will bridge the gap between "Proof of Concept" (PoC) and full-scale enterprise production by deploying cutting-edge Machine Learning, Generative AI, and Agentic AI systems. You will collaborate closely with product teams, pre-sales, and executive stakeholders to translate complex business problems into secure, scalable, and autonomous AI solutions.<br>Key Responsibilities AI Strategy & Solution Architecture Define and evolve the enterprise AI architecture to align with business, data, and technology strategies. Ability to translate complex business challenges into scalable AI-driven technical architectures Design end-to-end AI and ML architectures spanning data ingestion, pre-processing, model training, deployment, and monitoring. Architect scalable, secure, and compliant AI deployment models (Cloud and Hybrid) and intelligent automation solutions. Develop reference architectures and reusable patterns for generative AI, Agentic AI, predictive models, conversational systems, and intelligent automation. Evaluate and select the appropriate AI technologies, frameworks, cloud services, LLM orchestration frameworks, vector databases, and tooling.<br>Generative AI, LLM & Agentic AI Implementation Architect and build Gen AI solutions and LLM-powered applications using RAG, fine-tuning, and prompt engineering. Design and implement Agentic AI systems capable of autonomous decision-making, multi-step task execution, and function-calling in production. Establish custom orchestration frameworks for multi-agent collaboration, memory management, planning, evaluation harnesses, and tool invocation. Work across major AI foundries and APIs, including Azure Open AI, AWS Bedrock, Google Vertex AI, Anthropic Claude SDK, and Open AI APIs. Design RAG pipelines using vector databases and meticulously tune embeddings to ensure high retrieval quality. Optimize prompts, implement response validation mechanisms, and systematically reduce hallucination risks. Writing clean and maintainable code, Agile methodologies, Git version control, and testing methodologies<br>Machine Learning Model Development Design, develop, deploy, and optimize advanced ML algorithms, leveraging techniques in supervised/unsupervised learning, deep learning, reinforcement learning, NLP, and computer vision. Select appropriate mathematical and statistical modeling techniques, handling comprehensive data preparation, wrangling, feature engineering, and dimensionality reduction. Train and deploy ML models utilizing distributed computing frameworks and tools like PyTorch, Tensor Flow, MLflow, Sage Maker, Azure ML, or Kubeflow.<br>Data Engineering, Cloud Governance & Integration Overhaul legacy data silos into modern Data Lakehouse or Data Mesh architectures to support predictive analytics and real-time business intelligence. Partner with data architects to define robust data pipelines, data governance, feature stores, and complex ETL/ELT processes. Design secure and performant integration patterns to connect AI agents and models dynamically with ERP, CRM, workflow engines, APIs, and microservices.<br>MLOps, LLMOps & Production Operations Define and implement comprehensive MLOps/LLMOps standards, including CI/CD pipelines, model versioning, lifecycle observability, and rollback processes. Establish rigorous monitoring frameworks spanning model drift detection, performance tracking, telemetry, and establishing KPIs for production AI systems. Monitor autonomous agent performance, define evaluation metrics (task success rate, reasoning validation, error handling), and track decision audit trails. Drive continuous improvement of model performance, computational efficiency, and operational cost.<br>AI Governance, Security & Ethics Establish enterprise AI governance standards, ensuring compliance with data privacy policies (PII handling), role-based access, and IT security protocols (e.g., AWS IAM, Guard Duty). Implement "Responsible AI" guardrails tailored for regulated industries, including fairness checks, bias detection, and safety filters. Design human-in-the-loop mechanisms for agent oversight, define autonomy thresholds, and establish escalation protocols. Ensure complete traceability, automation audit trails, and explainability in AI-driven decisions.<br>Technical Leadership, Collaboration & Research Partner with business, product, engineering, and compliance teams to translate complex business problems into viable AI/ML approaches. Create and deliver high-level technical presentations to executive stakeholders using data visualization tools to communicate complex strategies and business impact. Provide technical guidance, architectural oversight, and mentorship to junior engineers.<br>Required Skills & Qualifications<br>Technical Core & Programming:Mandatory: Strong programming proficiency in Python & Libraries such as Pandas, Num Py, and Scikit-learn Solid mathematical & Statistical foundation covering linear algebra, calculus, probability theory, and statistics. Database: SQL for relational databases and NoSQL for unstructured data handling Developing scalable microservices via RESTful APIs, Fast API, g RPC Server Machine Learning & Deep Learning:Proficiency with ML frameworks such as Tensor Flow, PyTorch, and Scikit-learn. Hands-on experience implementing algorithms like decision trees, random forests, SVMs, and neural networks. Expertise in deep learning architectures (CNN, RNN, GAN). Expertise in Natural Language Processing (NLP) and recommendation systems Hands-on experience with Multimodal NLP implementation, such as Computer Vision (Open CV) and Speech-to-Text Generative AI, LLMs & Agentic Orchestration (Must Have):Extensive experience interacting/integration with Foundation LLM Models ( such as GPT, Claude, Gemini, LLaMA, Mistral, and Deep Seek) Proven ability in Model Fine-Tuning & Customization Experience with LLM frameworks like Lang Chain and Llama Index. Proven expertise in designing multi-agent orchestration using Lang Graph, Crew AI, Auto Gen, or equivalent tools. Hands-on experience with AI foundries and Copilots: Open AI, Azure AI Foundry, MSFT Copilot Studio Agent Builder, AWS Bedrock, Vertex AI, Anthropic Claude, and low-code/no-code platforms Data Platforms, Vector Databases & Infrastructure:Mandatory Skills: Data Warehousing. Deep expertise in the AWS Ecosystem (S3, Sage Maker, Redshift, Glue, Bedrock, EKS) alongside Azure or GCP exposure. Experience with large-scale data processing tools like Snowflake, Databricks, or Apache Spark. Implementation of RAG using Vector Databases (Pinecone, FAISS, Chroma, Azure AI Search, etc). Moderate-level background in Infrastructure as Code (IaC) via Terraform or AWS Cloud Formation. Proficiency in architectural patterns (microservices, event-driven, API-first design) and Database knowledge (SQL/NoSQL) MLOps & Observability Tools:Experience across the ML/LLM lifecycle using MLflow, Kubernetes, and evaluation/observability tooling. Proficiency in data visualization tools to analyze and present model insights<br>Experience & Educational Requirements Education:Bachelor’s or Master’s degree in Computer Science, AI, Data Science, Engineering, or a related technical field.<br>Minimum Experience Requirements:10–12 years of overall professional experience. Minimum 4 years of experience in application development, engineering, or solution delivery roles. Minimum 2+ years dedicated to AI architecture roles. Minimum 3 years of hands-on experience in AI/ML engineering, data science, or AI solution architecture. Minimum 2 years designing and implementing scaled Agentic AI and Generative AI solutions/platforms in active operations.

<h2 class="h5">وصف الوظيفة</h2> <div class="t-break" data-jb-field="description"> <div dir="rtl"><p><span><span><strong><u>أهداف الوظيفة</u></strong></span></span></p><br><p><span><span>قيادة وتوجيه أعمال إدارة المرافق والشؤون الإدارية والعقود والمشتريات بما يضمن استدامة وكفاءة تشغيل المرافق والأصول، وتوفير الخدمات الإدارية المساندة، وإدارة عمليات التوريد والتعاقد وفق مبادئ الشفافية والكفاءة والامتثال، وتعزيز الصحة والسلامة والاستدامة والتحول الرقمي، بما يسهم في رفع كفاءة الإنفاق الحكومي وتحقيق الأهداف الاستراتيجية والمؤسسية للهيئة</span></span><span>.</span></p><br><p><span><span><strong><u>الواجبات والمسؤوليات التشغيلية</u></strong></span></span></p><br><p><span><span><u>الشؤون الإستراتيجية</u></span></span></p><br><p><span><span>إعداد الخطط الاستراتيجية طويلة الأجل لإدارة المرافق والشؤون الإدارية ومواءمتها مع الخطة والأهداف الاستراتيجية للهيئة وإمارة دبي</span></span><span>.</span></p><br><p><span><span>متابعة تنفيذ الخطط والأهداف التشغيلية قصيرة ومتوسطة الأجل لإدارة المرافق والشؤون الإدارية ومواءمتها مع خطط القطاع والهيئة ككل</span></span><span>.</span></p><br><p><span><span><u>الشؤون المالية</u></span></span></p><br><p><span><span>إعداد الموازنة السنوية لإدارة المرافق والشؤون الإدارية ، والحصول على الاعتمادات اللازمة، وكذلك مراقبة تنفيذ الموازنة ضمانًا للاستخدام الأمثل بما يتوافق مع السياسات المالية</span></span><span>.</span></p><br><p><span><span>تطبيق مبادرات ترشيد النفقات وتحسين كفاءة الموارد متابعة الإنفاق الفعلي وتحليل الانحرافات لتحقيق الاستخدام الأمثل للموارد المالية وضمان استدامة الخدمات والمشروعات في منشآت ومرافق هيئة تنمية المجتمع</span></span><span>.</span></p><br><p><span><span><u>التطوير</u></span></span></p><br><p><span><span>بث روح القيادة، وإدارة الموظفين وتحفيزهم ووضع أهداف لهم، واستعراض أداء الموظفين، والتوصية بالبرامج التدريبية الملائمة، وتقديم المشورة بشأن إدارة الموارد لموظفي لإدارة المرافق والشؤون الإدارية بهدف تحقيق الأهداف العامة للإدارة والهيئة</span></span><span>.</span></p><br><p><span><span><strong><u>الواجبات والمسؤوليات القيادية</u></strong></span></span></p><br><p><span><span>تحليل التوجهات الحكومية والتشريعات ذات العلاقة والإشراف على تقييم الوضع الحالي للمرافق والمنشآت ، والصحة والسلامة المهنية والبيئة ومستوى الامتثال تمهيداً لإعداد السياسات والأدلة الإجرائية واعتمادها بالتنسيق مع الجهات المعنية ومتابعة مراجعة السياسات بشكل دوري وتحديثها وفق المستجدات وذلك بهدف ضمان وجود إطار مؤسسي متكامل يحكم إدارة المرافق والصحة والسلامة والبيئة ويعزز الامتثال والاستدامة</span></span><span>.</span></p><br><p><span><span>تعزيز الحوكمة والامتثال للأنظمة والتشريعات ذات العلاقة بالمرافق ومتابعة التحديثات التشريعية والتنظيمية المحلية والدولية وقيادة برامج التدقيق والمراجعة الدورية لأعمال مرافق ومنشآت الهيئة ومتابعة تطوير سجلات الامتثال وإدارة المخاطر بالتنسيق مع الجهات الرقابية ذات العلاقة</span></span><span>.</span></p><br><p><span><span>إدارة مشاريع تطوير وتحسين المرافق والمنشآت من خلال متابعة إعداد خطط المشاريع وتحديد نطاق الأعمال والجداول الزمنية متابعة تنفيذ المشاريع مع الاستشاريين والمقاولين ومراقبة الجودة والالتزام بالمواصفات الفنية والاطلاع على نتائج تقييم المشاريع وقياس أثرها المؤسسي لتعزيز الجاهزية لدعم الأعمال والخدمات المؤسسية</span></span><span>.</span></p><br><p><span><span>قيادة تطبيق أنظمة إدارة الأصول والمرافق الذكية والعمل على ضمان الاستفادة من التقنيات والذكاء الاصطناعي</span><span>والتحليلات الذكية</span><span>لمتابعة مؤشرات الأداء الرقمية وتحسين تجربة المستخدمين ورفع الكفاءة التشغيلية وتحسين اتخاذ القرار</span></span><span>.</span></p><br><p><span><span>دعم الاستدامة المؤسسية وتطبيق المبادرات البيئية وتطوير سياسات وبرامج الاستدامة البيئية وتنفيذ مشاريع ترشيد الطاقة والمياه وتنظيم تطوير برامج إدارة النفايات وإعادة التدوير وقياس البصمة الكربونية ومتابعة إعداد خطط خفض الانبعاثات لتحقيق المستهدفات الحكومية في مجال التنمية المستدامة والحياد المناخي</span></span><span>.</span></p><br><p><span><span>مراجعة واعتماد خطط استمرارية الأعمال والاستجابة للطوارئ والأزمات، بما يشمل سيناريوهات الحرائق والأعطال الكبرى والكوارث والأزمات التشغيلية وخطط الشراء البديلة، والإشراف على جاهزية التنفيذ بالتنسيق مع الجهات المختصة</span></span><span>.</span></p><br><p><span><span>قيادة مبادرات التحول الرقمي في نطاق عمل الإدارة، بما يشمل الأرشفة الإلكترونية، والخدمات الإدارية الذكية، وإدارة العقود، والمشتريات الذكية، وأنظمة إدارة الأصول والمرافق، وضمان تكامل الأنظمة الإلكترونية المعتمدة</span></span><span>.</span></p><br><p><span><span>قيادة تطبيق أنظمة إدارة الأصول والمرافق الذكية، والاستفادة من التقنيات الحديثة والذكاء الاصطناعي والتحليلات الرقمية في متابعة مؤشرات الأداء، وتحسين تجربة المستخدمين، ورفع الكفاءة التشغيلية، ودعم اتخاذ القرار المبني على البيانات</span></span></p><br><p><span><span>المراقبة والقيادة والتوجيه في عمليات واجراءات الشراء في هيئة تنمية المجتمع، والتفاوض مع الموردين من خلال مراجعة أوامر الشراء (حسب مستوى التفويض في هيئة تنمية المجتمع) وطلبات العروض والحصول على موافقة عليها بما يتفق مع السياسات والإجراءات المحددة</span></span><span>.</span></p><br><p><span><span>الإشراف على تنفيذ العقود وأوامر الشراء ومتابعة مدى التزام الموردين والمقاولين بالشروط والمواصفات الفنية والتجارية المتفق عليها من خلال مراجعة تقارير الأداء الدورية للعقود وقياس مؤشرات الأداء ومستويات الخدمة المقدمةو متابعة معالجة التحديات التشغيلية واتخاذ الإجراءات التصحيحية اللازمة ورفع التوصيات التطويرية للإدارة العليا بشأن تحسين آليات التعاقد والشراء وتعزيز كفاءة الأداء وتحقيق أفضل قيمة مقابل الإنفاق الحكومي</span></span><span>.</span></p><br><p><span><span>مراقبة إعداد دعوات المناقصات ومتابعة تزويد الموردين بوثائق المناقصات وضمان تنفيذ الزيارات الميدانية والرد على الاستفسارات المتعلقة والتأكد من وضوح نطاق العمل والمواصفات الفنية والشروط التعاقدية ومتطلبات التقييم وضمان تنظيم الزيارات الميدانية والاجتماعات التوضيحية للموردين عند الحاجة وتعزيز تطبيق مبادئ الشفافية والعدالة وتكافؤ الفرص خلال جميع مراحل الطرح</span></span><span>.</span></p><br><p><span><span>قيادة وتوجيه صياغة العقود والتفاوض مع الموردين عن طريق مراجعة بنود وشروط العقود والتأكد من توافقها مع التشريعات والسياسات الحكومية المعمول بها بالتعاون مع إدارة الشؤون القانونية القانونية والإدارة المالية لضمان شمولية العقود وتغطيتها لكافة المخاطر المحتملة لضمان الامتثال القانوني وتحقيق أفضل قيمة تعاقدية</span></span><span> .</span></p><br><p><span><span>التواصل المستمر مع الوحدات التنظيمية والمستخدمين النهائيين لجمع الملاحظات المتعلقة بأداء العقود والخدمات المقدمة، وتحليل الاحتياجات المستجدة، واعتماد التعديلات أو الملاحق التعاقدية اللازمة بما يضمن المواءمة مع المتطلبات التشغيلية</span></span><span>.</span></p><br><p><span><span>الإشراف على منظومة إدارة الموردين، بما يشمل تأهيلهم وتصنيفهم وقياس أدائهم ورضاهم، واعتماد إيقافهم أو إعادة تقييمهم عند الحاجة، وتعزيز فرص التعاقد مع المؤسسات الصغيرة والمتوسطة وفق السياسات الحكومية</span></span><span>.</span></p><br><p><span><span>متابعة أصول ومباني الهيئة والتأكد من صيانتها وإدارتها من جميع الجوانب بشكل صحيح حسب اشتراطات الجهات المسؤولة بإمارة دبي</span></span><span>.</span></p><br><p><span><span>الإشراف والتنسيق المستمر مع الجهات المعنية فيما يخص توجهات إمارة دبي كمبادرة المباني الخضراء في المشاريع والمباني التابعة للهيئة بالتعاون مع بلدية دبي والمبادرات المختصة بخفض تكاليف الكهرباء والماء مع هيئة دبي للكهرباء والماء</span></span><span>.</span></p><br><p><span><span>الإشراف على تنفيذ كافة الخدمات الإدارية وإدارة الأصول ومشاريع الهيئة والمرافق وفقاً للعقود المبرمة لموفري الخدمات بالتنسيق والتعاون مع الجهات المختصة</span></span><span>.</span></p><br><p><span><span>متابعة التواصل مع مديري الإدارات لتحديد المشكلات الإدارية والفنية، وإعداد خطط تقديرية لمتطلبات الخدمات الإدارية والسلامة والصحة المهنية وطرح الحلول والتحسينات لرفع التوصيات التطويرية</span></span><span>.</span></p><br><p><span><span>إدارة مخازن الهيئة بكفاءة وفعالية وتحقيق الاستخدام الأمثل للموارد والمحافظة على الأصول والمواد والتأكد من توفير الاحتياجات التشغيلية في الوقت المناسب وضمان تقليل الفاقد والتكاليف التشغيلية وتعزيز الحوكمة والرقابة</span></span><span>.</span></p><br><p><span><span>رفع التقارير الاستراتيجية للإدارة العليا متضمنة نتائج تحليل البيانات التشغيلية والفنية حول أداء المرافق ومستوى الامتثال ونتائج قياس أثر المبادرات البيئية وبرامج التحسين وتقديم التوصيات الاستراتيجية المبنية على البيانات لتمكين الإدارة العليا من اتخاذ قرارات فعالة تستند إلى مؤشرات دقيقة وموثوقة</span></span><span>.</span></p><br><p><span><span>بناء شراكات استراتيجية مع القطاعين العام والخاص وتطوير مبادرات ومشاريع مشتركة لدراسة وتبني التقنيات والحلول المبتكرة متابعة نتائج الشراكات وقياس أثرها للاستفادة من الخبرات والتقنيات الحديثة لتحسين كفاءة المرافق وتعزيز الابتكار المؤسسي</span></span><span>.</span></p><br><p><span><span>تمثيل الهيئة في اللجان والمحافل الحكومية والمحلية والدولية والمشاركة في الاجتماعات واللجان المتخصصة لعرض المبادرات والمشاريع المؤسسية ومتابعة المستجدات والتوجهات العالمية وبناء علاقات مهنية مع الجهات ذات العلاقة وتبني أفضل الممارسات العالمية والمحلية</span></span><span>.</span></p><br><p><span><span>الإلتزام بسياسات وإجراءات أمن المعلومات المعتمدة بالهيئة والعمل على الامتثال بالضوابط لضمان سرية المعلومات</span></span><span>.</span></p><br><p><span><span>أية مهام واختصاصات أخرى في نطاق مسئوليات الوظيفة</span></span><span>.</span></p><br> <p><span><span><strong><u>المتطلبات التعليمية</u></strong></span></span></p><br><p><span><span>بكالوريوس في الهندسة المدنية أو المعمارية أو إدارة المرافق أو إدارة الأعمال أو ما يعادلهم</span></span><span>.</span></p><br><p><span><span>الأولوية للحاصلين على شهادات عليا (درجة ماجستير أو دكتوراه ذات علاقة)</span></span><span>.</span></p><br><p><span><span>اجادة اللغتين الانكليزية والعربية</span><span>(محادثة وكتابة)</span></span></p><br><p><span><span><strong><u>متطلبات الخبرة</u></strong></span></span></p><br><p><span>14 </span><span><span>سنة خبرة في مجال متعلق منها 5 سنوات خبرة في عمل إشرافي</span></span><span>.</span></p><br></div> </div>

<ul><li>التعرف على العملاء المحتملين والتواصل معهم بشكل استباقي لبيع المولدات وخدمات ما بعد البيع، مع التركيز على القطاعات الصناعية والتجارية.</li><li>تطوير وتقديم عروض ومقدّمات مبيعات مقنعة، مع عرض المزايا التقنية والكفاءة من حيث التكلفة لحلول المولدات لدينا.</li><li>تنمية علاقات قوية وطويلة الأمد مع أصحاب القرار الرئيسيين، وفهم احتياجاتهم من الطاقة وتقديم حلول مخصصة.</li><li>إدارة دورة البيع كاملة من توليد العملاء المحتملين حتى إغلاق الصفقات، وضمان المتابعة في الوقت المناسب والتفاوض الفعّال.</li></ul><p><strong>الملف المرغوب فيه للمرشح</strong></p><ul><li><br><ul><li><p>يفضّل وجود شهادة البكالوريوس في الهندسة أو إدارة الأعمال أو مجال ذات صلة.</p></li><li><p>سجل حافل من النجاح في مبيعات B2B، ويفضل في قطاع المعدات الصناعية أو توليد الطاقة.</p></li><li><p>حد أدنى سنتان من الخبرة في بيع المولدات أو أنظمة الطاقة أو الخدمات التقنية ذات الصلة.</p></li></ul><br><p>يجب التوفر على الشروط التالية:</p><ul><li><p>خبرة ذات صلة، لا سيتم النظر في المتقدمين بلا خبرة ذات صلة في الصناعة.</p></li><li><p>必须 الحصول على رخصة قيادة الإمارات العربية المتحدة</p></li><li><p>يجب أن يكون قادرًا على التحدث باللغة الإنجليزية</p></li><li><p>يجب أن يكون بارعًا في استخدام الحاسوب</p></li><li><p>يجب أن يظهر القدرة على إغلاق المبيعات من خلال خبراته السابقة</p></li><li><p>يجب ألا يتجاوز فجوة السيرة الذاتية عامًا واحدًا</p><br></li></ul></li></ul>

<ul><li><p>تنفيذ وصيانة دفاعات متينة للأمن السيبراني OT لأنظمة الاتصالات وشبكات SCADA، مع ضمان استمرارية التشغيل وسلامة البيانات.</p></li><li><p>دعم الأنشطة الميدانية بما في ذلك التركيب والتشغيل والاختبار FAT وSAT والإشراف الميداني.</p></li><li><p>دعم أنشطة الأمن السيبراني OT عبر المشروع، بما في ذلك المراجعات الفنية والأنشطة الميدانية والتنسيق وتنفيذ الدعم والاختبار والتشغيل والالتزام بمتطلبات الأمن السيبراني للمشروع.</p></li><li><p>الإشراف على التكامل الآمن لتقنيات OT الجديدة والأنظمة، مع التأكد من امتثالها للمعايير الأمنية المشددة منذ البداية.</p></li><li><p>تقديم الخبرة في بنية تحتية الاتصالات والاتصال الآمن، بما في ذلك MPLS وVLAN والجدار الناري وVPN والاتصالات 4G/5G. تحديد متطلبات الاتصالات، وتنسيق نطاق الاتصالات، وتصميم روابط اتصال آمنة، ودعم تموين الشبكات وتخطيط IP وتكوين VLAN/الجدار الناري/VPN</p></li></ul><p><strong>الملف الشخصي المرغوب للمرشح</strong></p><ul><li>درجة البكالوريوس في علوم الكمبيوتر، الأمن السيبراني، الهندسة الكهربائية، أو مجال ذي صلة.</li><li>خبرة لا تقل عن 5-7 سنوات في الأمن السيبراني OT مع التركيز على الاتصالات وبيئات SCADA.</li><li>خبرة مثبتة في تأمين أنظمة التحكم الصناعي (ICS) ومنصات SCADA.</li><li>فهم قوي لبروتوكولات الاتصالات (مثل TCP/IP، MPLS، الخلوي) وآثارها الأمنية.</li></ul>

<h2 class="h5">وصف الوظيفة</h2> <div class="t-break" data-jb-field="description"> <p><span><span>1.</span><span>تقديم استقبال مهني ومهذب للعملاء والزوار، مع ضمان تجربة ترحيبية تعكس صورة المؤسسة مع الحفاظ على السرية التامة للمعلومات.</span></span></p><br><p><span><span>2.</span><span>الرد بسرعة وكفاءة على استفسارات العملاء والزوار—سواء عبر الهاتف، شخصيًا، أو عبر البريد الإلكتروني—بناءً وباحترافية.</span></span></p><br><p><span><span>3.</span><span>الحفاظ على معرفة شاملة بأنظمة المستشفى واللوائح ومواقع العمل للإجابة بفعالية على استفسارات العملاء داخليًا وخارجيًا.</span></span></p><br><p><span><span>4.</span><span>إظهار الكفاءة في استخدام برامج وأنظمة الكمبيوتر المطلوبة لضمان معالجة طلبات العملاء في الوقت المناسب وتقديم ردود دقيقة على الاستفسارات.</span></span></p><br><p><span><span>5.</span><span>تقديم المساعدة والدعم الفوريين لذوي الإعاقة، مع تلبية احتياجاتهم ومتطلباتهم بعناية وحساسية.</span></span></p><br><p><span><span>6.</span><span>الحفاظ على حضور واضح بالقرب من العملاء واتخاذ المبادرة للرد بسرعة على الاستفسارات، لضمان تقديم الخدمات المطلوبة.</span></span></p><br><p><span><span>7.</span></span><span><span>تطبيق سياسات وإرشادات خدمة العملاء وفقًا لمرشد معايير التميز في الخدمة والالتزام بالأحكام الواردة في ميثاق خدمة العملاء.</span></span></p><br> <p><span><span>دبلوم في تخصص ذي صلة أو ما يعادله (للمواطنين الإماراتيين)</span></span></p><br> </div>

<ul><li><p><strong>مقابلة شخصية التاريخ- 22 أغسطس 2026 (السبت) الموقع: مستشفى جامعة ثُمباي (إدارة الموارد البشرية) الجبرف، عجمان (خلف مستشفى الشيخ خليفة) الوقت: من 10:00 صباحاً حتى 1:00 مساءً</strong></p><br></li><li><p><strong>الأدوار والمسؤوليات</strong> </p></li><li><p>تقديم الدعم الأول للأجهزة والبرامج، مع ضمان الحل السريع للحفاظ على الإنتاجية.</p></li><li><p>مراقبة وإدارة أنظمة وشبكات تكنولوجيا المعلومات، مع تحديد المشكلات المحتملة قبل تفاقمها بشكل استباقي.</p></li><li><p>تثبيت وتكوين وصيانة أنظمة التشغيل والتطبيقات، وتكييف الإعدادات لتلبية احتياجات المستخدم.</p></li><li><p>توثيق عمليات استكشاف الأخطاء والحلول لإنشاء قاعدة معرفة شاملة للمرجع المستقبلي.</p></li></ul><p><strong>الملف الشخصي المرغوب فيه للمرشح</strong></p><ul><li><p>يفضل درجة البكالوريوس في تكنولوجيا المعلومات، علوم الكمبيوتر، أو مجال ذي صلة.</p></li><li><p>الشهادات ذات الصلة مثل CompTIA A+، ITIL Foundation، أو Microsoft Certified: Azure Fundamentals تعتبر ميزة.</p></li><li><p>حد أدنى من 2-3 سنوات خبرة في دور دعم تكنولوجيا المعلومات أو بيئة مكتب المساعدة.</p></li><li><p>خبرة في استكشاف مشكلات أنظمة Windows و macOS، بالإضافة إلى تطبيقات البرمجيات الشائعة.</p><p>خبرة عملية في أنظمة سطح المكتب (ويندوز ولينكس) وإدارة الشبكات.</p>شهادات IT مثل MCSA، MCSE، MCITP تعتبر ميزة إضافية.</p></li></ul>

<p>نحن نبحث عن أمين مخزن متفانٍ ومُدقق التفاصيل لإدارة المخزون والحفظ عليه لضمان مستويات مخزون دقيقة، ودعم فرق المبيعات في بيئة بيع بالتجزئة سريعة الوتيرة للموضة.</p><p><strong>الملف المرغوب فيه للمرشح</strong></p><ul><li><p>عرض البضاعة والحفاظ على النظام في غرفة المخزن مع التأكيد على الجودة.</p></li></ul><p>الألوان، الأحجام، الأكواد والأنماط من أجل استرجاع المخزون بسهولة والمساعدة في الترميز والتسعير</p><p>وتحديد البضاعة المعروضة للبيع في الأرضية.</p><ul><li><p>تنسيق والمشاركة في بيع البضاعة وتجهيز البضائع في المتجر عند الفتح والإغلاق.</p></li><li><p>الحفاظ على النظافة والنظام ونظام FIFO (الوارد أولاً يصرف أولاً) لجميع المخزونات لتجنب الهدر.</p></li><li><p>التحقق من المواد المشتراة المستلمة من قسم الاستلام وترتيب التخزين في الأماكن المناسبة.</p></li></ul><p>الخبرة :</p><ul><li><p>خبرة مثبتة كأمين مخزن في صناعة الموضة.</p></li><li><p>معرفة أساسية بصناعة الموضة.</p></li><li><p>مهارة إدارة المخزون.</p></li><li><p>الانتباه للتفاصيل والمهارات التنظيمية.</p></li><li><p>القدرة على العمل في بيئة سريعة الإيقاع.</p></li><li><p>محو أمثلة الأساسية للحاسوب.</p></li></ul><p>المهارات :</p><ul><li><p>مراقبة المخزون.</p></li><li><p>إدارة البائعين.</p></li><li><p>إدارة المخزون.</p></li><li><p>الترويج البصري للمنتجات.</p></li><li><p>العمل الجماعي.</p></li><li><p>الاتصال.</p></li></ul>

<p>نحن نبحث عن أمين مخزن مDedicated ومهتم بالتفاصيل لإدارة المخزون والحفاظ عليه مع ضمان مستويات مخزون دقيقة، ودعم فرق المبيعات في بيئة بيع بالتجزئة سريعة الإيقاع للأزياء.</p><p><strong>الملف المرغوب فيه للمرشح</strong></p><ul><li><p>عرض البضائع والحفاظ على ترتيب المخزن بإبراز الجودة.</p></li></ul><p>الألوان، المقاسات، الأكواد والأساليب من أجل استرجاع المخزونات بسهولة والمساعدة في الترميز ووضع سعر و</p><p>وضع الإشارة السعرية للبضاعة المعروضة في الأرضية.</p><ul><li><p>تنسيق والمشاركة في بيع البضاعة وتحضير البضائع في المتجر المفتوح والمغلق.</p></li><li><p>الحفاظ على النظافة والترتيب ونظام FIFO (الوارد أولاً صادر أولاً) لجميع المخزونات لتجنب الهدر.</p></li><li><p>التحقق واستلام المواد المشتراة التي يحالها قسم الاستلام وترتيب التخزين في الأماكن المناسبة.</p></li></ul><p>الخبرة :</p><ul><li><p>خبرة مثبتة كأمين مخزن في صناعة الأزياء.</p></li><li><p>معرفة أساسية بصناعة الأزياء.</p></li><li><p>مهارة إدارة المخزون.</p></li><li><p>الاهتمام بالتفاصيل والمهارات التنظيمية.</p></li><li><p>القدرة على العمل في بيئة سريعة الوتيرة.</p></li><li><p>مهارة حاسوب أساسية.</p></li></ul><p>المهارات :</p><ul><li><p>سيطرة على المخزون.</p></li><li><p>إدارة البائعين.</p></li><li><p>إدارة المخزون.</p></li><li><p>العرض البصري للبضاعة.</p></li><li><p>العمل الجماعي.</p></li><li><p>الاتصال.</p></li></ul>

<ul><li><p>الإشراف وتنفيذ عمليات مكتبية معقدة، مع ضمان الدقة والكفاءة في سير العمل اليومي.</p></li><li><p>تدريب وتوجيه موظفي مكتبةjunior، وتقديم الإرشاد حول الإجراءات وأفضل الممارسات.</p></li><li><p>إدارة وصيانة أنظمة حفظ الملفات منظمة، كيمياء أو رقمية، للمستندات الهامة.</p></li><li><p>معالجة وتسوية السجلات المالية والفواتير وتقارير المصروفات بعناية فائقة بالتفصيل. <br>أداء مهام أساسية مثل أخذ نسخ من المستندات، تجهيز حزم الاجتماعات إلخ.</p></li><li><p>فهرسة جميع المراسلات.</p></li><li><p>معالجة البريد الصادر وتوزيع البريد الوارد.</p></li><li><p>تقديم المساعدة اللازمة لزملاء القسم.</p></li><li><p>التنسيق مع الأقسام الأخرى عند الحاجة.</p></li><li><p>إدخال البيانات/ حفظ المستندات/ تحديث السجلات</p></li><li><p>الامتثال وفقاً للسياسات والإجراءات القُسميّة/ الخاصة بالشركة، وسياسة النزاهة ومدونة السلوك ومعيار الصحة والسلامة والبيئة</p></li></ul><p><strong>الملف الشخصي المرغوب فيه للمرشح</strong></p><ul><li><p>يفضل شهادة دبلوم في <strong>إدارة الأعمال أو مجال ذي صلة</strong></p></li><li><p>5+ سنوات من الخبرة المكتبية/الإدارية ذات الصلة.</p></li><li><p>خبرة في التحكم بالوثائق، إدخال البيانات، حفظ الملفات وإدارة السجلات.</p></li><li><p>إتقان MS Office، خاصة Excel وWord.</p></li><li><p>اتصال جيد وتنظيم واهتمام بالتفاصيل.</p></li><li><p>يفضل الخبرة في مشاريع البناء والهندسة أو النفط والغاز.</p></li></ul>

<ul><li>تشغيل وصيانة معدات الطباعة والنسخ والمسح الضوئي المختلفة، مع ضمان الأداء الأمثل وعدم تعطلها.</li><li>إدارة مخزون المستلزمات مثل الورق وأحبار الطابعة والحمّاسات، وإعادة الطلب بشكل استباقي لمنع النقص.</li><li>إعداد وتجميع المستندات بدقة، بما في ذلك التجميع، والتجليد، والشرائط وفق متطلبات المشروع المحددة.</li><li>مراقبة والإبلاغ عن احتياجات صيانة المعدات، جدولة الخدمات المنتظمة لمنع العطل الكبير.</li><li>تنظيم وصيانة مساحة غرفة النسخ، مع ضمان بيئة عمل نظيفة ومرتبة وفعالة.</li><li>تقديم خدمة عملاء استثنائية من خلال مساعدة المستخدمين في احتياجاتهم للنسخ، وتحديد المشاكل البسيطة، وإرشادهم حول استخدام المعدات.</li></ul><p><strong>الملف الشخصي للمرشح المتوقع</strong></p><ul><li>يشترط شهادة الثانوية العامة أو ما يعادلها؛ التدريب المهني في تكنولوجيا المكاتب أو مجال ذي صلة يعد ميزة.</li><li>الكفاءة في تشغيل معدات المكتب القياسية، بما في ذلك الناسخات والطابعات وأجهزة المسح وأجهزة التجليد.</li><li>الإلمام ببرامج الحاسوب الأساسية مثل حزمة Microsoft Office (Word وExcel وOutlook) لمعالجة المستندات.</li><li>مهارات تنظيم وإدارة وقت قوية للتعامل مع مهام متعددة بكفاءة.</li><li>مهارات تواصل وتفاعل اجتماعي جيدة للفاعلية في التفاعل مع الزملاء والعملاء.</li><li>إتقان اللغة الإنجليزية مطلوب؛ والكفاءة في لغات إضافية تعتبر ميزة.</li></ul>

<p>الخبرة المطلوبة</p><p>درجة البكالوريوس في علوم الكمبيوتر، الهندسة البرمجية، تكنولوجيا المعلومات، أو تخصص ذي صلة.</p><p>خبرة مهنية لا تقل عن 5 سنوات في تطوير تطبيقات الجوال.</p><p>خبرة مثبتة في تقديم ودعم تطبيقات Flutter من فئة الإنتاج.</p><p>خبرة في تكامل تطبيقات الجوال مع خدمات مايكروسوفت أزور.</p><p>خبرة في العمل في بيئات Agile/Scrum مع فرق متعددة الوظائف.</p><p>خبرة مثبتة في دعم التطبيقات عبر عدة إصدارات وترقيات المنصة. خبرة في تحديث التطبيقات، تقليل الدين التقني، إعادة الهندسة، وعمليات ترحيل المنصة.</p><p>خبرة في تقديم تطبيقات جوال واسعة النطاق مع تكاملات معقدة ومتطلبات بمستوى المؤسسة.</p><p>خبرة في التحول الرقمي، التنقل المؤسسي، الضيافة، الترفيه، البيع بالتجزئة، الحكومة، أو مشاريع القطاع العام.</p><p><strong>الملف المرغوب للمترشح</strong></p><p>المهارات المفضلة</p><p>إدارة الإصدارات والبيئات بناءً على نكهة Flutter.</p><p>خبرة مع Docker وبيئات التطبيقات الحاوية.</p><p>المألوفية مع SonarQube، تحليل الكود الثابت، وأدوات ضمان الجودة الآلية. خبرة مع Datadog، Dynatrace، New Relic، أو منصات المراقبة المماثلة.</p><p>معرفة بالموقع الجغرافي، geofencing، تكامل الخرائط، وخدمات الموقع.</p><p>خبرة في المدفوعات الجوالة، مسح QR/الباركود، أنظمة التذاكر، ومنصات الجوال الموجهة للعملاء.</p><p>خبرة في العمل مع تطبيقات استهلاكية واسعة النطاق وعالية الحركة.</p>

<br><p><strong>المسؤوليات الرئيسية</strong></p><ul><li><p>إجراء مكالمات صادرة إلى العملاء الحاليين والمحتملين للترويج لمنتجات وخدمات الشركة.</p></li><li><p>التعامل مع استفسارات العملاء الواردة وتقديم معلومات دقيقة حول المنتجات والخدمات والعروض.</p></li><li><p>بيع متقاطع وبيع عالٍ للمنتجات عند الاقتضاء.</p></li><li><p>تسجيل تفاعلات العملاء واستفساراتهم وأوامر الشراء بدقة.</p></li><li><p>معالجة مشتريات العملاء والتأكد من إتمام جميع المعاملات بشكل صحيح.</p></li><li><p>اتباع نصوص البيع المقدمة من الشركة مع معالجة مخاوف الاعتراضات لدى العملاء بشكل فعال.</p></li><li><p>الحفاظ على سجلات تفصيلية ودقيقة لجميع المكالمات الصادرة والواردة.</p></li><li><p>بناء علاقات إيجابية مع العملاء والحفاظ عليها.</p></li><li><p>تحقيق وتجاوز أهداف المبيعات وحجم المكالمات اليومية والأسبوعية والشهرية.</p></li><li><p>الاطلاع المستمر على المعرفة بالمنتجات والترويج والسياسات الشركة.</p></li><br></li></ul><p><strong>ملف المرشح المطلوب</strong></p><p><strong>المتطلبات</strong></p><ul><li><p>يُرحب بالمتقدمين الجدد وذوي الخبرة للتقديم.</p></li><li><p>مهارات تواصل لفظي ممتازة ومهارات بين شخصية قوية.</p></li><li><p>مهارات الإقناع والتفاوض والبيع قوية.</p></li><li><p>القدرة على العمل في بيئة تعتمد على الأهداف وتكون عالية الضغط.</p></li><li><p>إجادة خدمة العملاء ومهارات حل المشكلات.</p></li><li><p>معرفة الكمبيوتر الأساسية ومهارات إدخال البيانات.</p></li><li><p>القدرة على اتباع نصوص البيع وتوجيهات الشركة.</p></li><li><p>موقف إيجابي، دوافع ذاتية، ونتائج موجهة.<br><br></p></li></ul>