وظائف مدير العمليات في الإمارات

<ul><li><p>Assist in inbound and outbound operations and documentations.</p></li><li><p>Prepare GRNs, packing list, delivery notes, invoice etc.</p></li><li><p>Maintain accurate stock records and update inventory systems or registers.</p></li><li><p>Report damaged, missing or excess items to the Store Manager</p></li><li><p>Follow company procedures for storage, handling and stock control. </p></li><li><p>Prepare or assist with inventory reports and documentation. </p></li><li><p>Perform other store-related duties assigned by the manager</p></li></ul><p></p><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Graduation or equivalent preferred.</p></li><li><p>Previous experience in a store or warehouse is an advantage. </p></li><li><p>Basic computer skills, particularly Microsoft Excel or any ERP software.</p></li><li><p>Ability to communicate effectively and work well with team. </p></li><li><p>Willingness and flexibility to work on a shift basis.</p></li></ul><p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>This is a full-time role for a Business Development Manager at Policy Bazaar. The Business Development Manager will be responsible for managing and growing client relationships, identifying new business opportunities, and closing sales deals in MOTOR INSURANCE . The day-to-day tasks will include prospecting potential clients, conducting sales presentations, negotiating contracts, and maintaining a strong understanding of the insurance market in the UAE. This role is located in Dubai.</p><br><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Must Have-</strong></p><p>5 Years Motor Insurance Experience in the industry.</p><p>Preferably having a good database of clients in their portfolio.</p><p>Experience working in the UAE insurance market is a must.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>Join&nbsp;us at Accor,&nbsp;where&nbsp;life pulses&nbsp;with&nbsp;passion!</strong>​</p><br><p>As a&nbsp;pioneer&nbsp;in the art of&nbsp;responsible&nbsp;hospitality, the Accor Group&nbsp;gathers&nbsp;more&nbsp;than&nbsp;45 brands, 5,600&nbsp;hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.&nbsp;While&nbsp;each&nbsp;brand has&nbsp;its&nbsp;own&nbsp;personality,&nbsp;where&nbsp;you&nbsp;will&nbsp;be&nbsp;able to&nbsp;truly&nbsp;find&nbsp;yourself,&nbsp;they&nbsp;all&nbsp;share&nbsp;a&nbsp;common&nbsp;ambition: to&nbsp;keep&nbsp;innovating&nbsp;and&nbsp;challenging&nbsp;the&nbsp;status-quo.​</p><br><p>By&nbsp;joining&nbsp;us,&nbsp;you&nbsp;will&nbsp;become&nbsp;a&nbsp;Heartist®,&nbsp;because&nbsp;hospitality&nbsp;is, first and&nbsp;foremost, a&nbsp;work&nbsp;of&nbsp;heart.​</p><br><p>You&nbsp;will&nbsp;join&nbsp;a&nbsp;caring&nbsp;environment&nbsp;and a team&nbsp;where&nbsp;you&nbsp;can&nbsp;be&nbsp;all&nbsp;you&nbsp;are. You&nbsp;will&nbsp;be&nbsp;in a&nbsp;supportive&nbsp;place to&nbsp;grow, to&nbsp;fulfil&nbsp;yourself, to&nbsp;discover&nbsp;other&nbsp;professions and to&nbsp;pursue&nbsp;career&nbsp;opportunities, in&nbsp;your&nbsp;hotel&nbsp;or in&nbsp;other&nbsp;hospitality&nbsp;environments, in&nbsp;your&nbsp;country or&nbsp;anywhere&nbsp;in the world!​</p><br><p>You&nbsp;will&nbsp;enjoy&nbsp;exclusive&nbsp;benefits,&nbsp;specific&nbsp;to the&nbsp;sector&nbsp;and&nbsp;beyond, as&nbsp;well&nbsp;as&nbsp;strong&nbsp;recognition for&nbsp;your&nbsp;daily&nbsp;commitment.​</p><br><p>Everything&nbsp;you&nbsp;will&nbsp;do&nbsp;with&nbsp;us,&nbsp;regardless&nbsp;of&nbsp;your&nbsp;profession,&nbsp;will&nbsp;offer&nbsp;a&nbsp;deep&nbsp;sense&nbsp;of&nbsp;meaning,to&nbsp;create&nbsp;lasting,&nbsp;memorable&nbsp;and&nbsp;impactful&nbsp;experiences&nbsp;for&nbsp;your&nbsp;customers,&nbsp;for&nbsp;your&nbsp;colleagues&nbsp;and for the&nbsp;planet.</p><br><p><strong>Hospitality&nbsp;is&nbsp;a&nbsp;work&nbsp;of&nbsp;heart,</strong>​<br><strong>Join&nbsp;us and&nbsp;become&nbsp;a&nbsp;Heartist®.</strong></p><br><br>Job Description<br><br><p>• In the absence of a Manager, conducts shift briefings to ensure hotel activities and operational requirements are known<br>• Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up<br>• Supervise cash handling and banking procedures<br>• Prepare daily banking and cash flow reports<br>• Establish and instruct staff in cash security procedures<br>• Deal with irregular payments<br>• Supervise the maintenance of service equipment<br>• Monitor standards of guest facilities and services<br>• Control stock and monitor security procedures<br>• Assist with menu and wine list creation<br>• Supervise functions<br>• Supervise outlet service<br>• Works with Superior on manpower planning and management needs<br>• Works with Superior in the preparation and management of the Department’s budget<br>• Develop a complete knowledge of menu items, their garnish, contents and preparation methods. Be ready to answer any guest questions about the menu in a positive and concise way.</p><br><br>Qualifications<br><br><ul><li>Having min. 2 years of experience in the same position&nbsp;</li><li>Familiar with the operation and application of the hotel’s computer/data processing system</li><li>Strong leadership, interpersonal and training skills</li><li>Good communication and customer contact skills</li><li>Service oriented with an eye for details</li><li>Ability to work well in stressful &amp; high-pressure situations</li><li>A team player &amp; builder</li><li>A motivator &amp; self-starter</li><li>Well-presented and professionally groomed at all times</li></ul><br>Additional Information<br><br><p>Our commitment to Diversity &amp; Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>

<ul><li><p>Participate in the preparation, posting, balancing and reconciliation of the General Ledger and Subsidiary accounts.</p></li><li><p>Ensure relevant transactions are posted to the correct General Ledger account and to the proper period.</p></li><li><p>Audits and processes payments for various contracts and miscellaneous expenses.</p></li><li><p>Verifies documents evidencing disbursement of funds as to authenticity and adequacy of required supporting documents.</p></li><li><p>Reviews and analyze expenses and balance sheet items schedule for completeness and accuracy.</p></li><li><p>To assist in the preparation of special statistical reports that may be required by management or the holding company.</p></li><li><p>Comprehensive understanding of the property and Group policies and procedures and able to guide others to perform their job accordingly.</p></li><li><p>Provide support for the internal and external auditors ensure that schedules and other reports are available as required.</p></li><li><p>Reviews General Ledger transactions and trial balance abnormalities in order to advise Finanace Manager of any abnormalities and possible causes / remedies.</p></li><li><p>Assists department personnel with budget activity, proper expenditure coding, document preparation and other accounting related activities.</p></li><li><p>Checks and ensure that the job assigned to the direct reports has been effectively completed in a timely manner and according to the management’s expectation.</p></li><li><p>Perform other duties as assigned by the Direct Manager</p></li></ul><br><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Accounting, Finance, or a related field; a Master's degree is preferred.</li><li>Certified Public Accountant (CPA) or Chartered Accountant (CA) certification is mandatory for credibility.</li><li>Minimum of 5-7 years of progressive experience in accounting or finance roles within a corporate environment.</li><li>Experience working in industries such as manufacturing, retail, or financial services is highly desirable.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>"Why work for Accor?<br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><br><br>Job Description<br><br><p>**Responsibilities**</p><br><p>**Planning and Organisation:**</p><br><ul><li>Demonstrate exemplary teamwork and collaboration during preventive maintenance operations and service works</li><li>Foster a professional and focused working environment within the team</li><li>Identify and recommend process improvements to enhance operational efficiency and service quality</li><li>Mentor and develop staff members through knowledge and skills transfer</li><li>Maintain comprehensive product knowledge of all hotel operations</li><li>Adhere strictly to Operational Standards Manual (OSM) requirements and company values</li><li>Maintain professional appearance and grooming standards at all times</li><li>Participate in mandatory training programmes as scheduled</li><li>Demonstrate consistent cooperation and respect across all departments</li><li>Analyse operational challenges and develop effective solutions to ensure timely, high-quality task completion</li></ul><p>**Operations:**</p><br><ul><li>Operate and maintain boiler systems to supply and regulate steam or heat for buildings, marine vessels, and pneumatic tool operations</li><li>Monitor and control gauges to regulate heat and steam output, ensuring optimal equipment functionality</li><li>Conduct regular testing of samples using designated testing devices to verify compliance with specifications</li><li>Obtain and transport samples from designated boiler locations to the testing laboratory</li><li>Record all test results on specified documentation and report findings to management</li><li>Identify, diagnose, and resolve equipment malfunctions through systematic monitoring and analysis</li><li>Execute preventive maintenance protocols and troubleshoot operational issues</li><li>Propose recommendations for equipment performance improvement and maintenance optimisation</li><li>Operate all systems in compliance with health, safety, and environmental regulations to protect guests, employees, and the environment</li><li>Adhere to all hotel environmental, health, and safety policies and procedures</li></ul><p>**Administration:**</p><br><ul><li>Maintain thorough familiarity with hotel emergency procedures and remain prepared for emergency response</li><li>Ensure comprehensive knowledge of all relevant operational documentation and the Operational Standards Manual</li><li>Comply with company values and OSM standards in all duties and responsibilities</li><li>Analyse problems systematically and develop action plans to ensure efficient, quality-focused task execution</li></ul><br>Qualifications<br><br><p>**Qualifications**</p><br><p>**Required:**</p><br><ul><li>1 to 2 years' experience operating and maintaining boiler systems in a 5-star hotel or similar hospitality environment</li><li>Proven knowledge of steam and heat regulation systems, including gauge monitoring and control</li><li>Demonstrated understanding of health, safety, and environmental compliance regulations</li><li>Ability to conduct systematic equipment testing and record accurate results</li><li>Strong problem-solving and analytical skills with the ability to diagnose equipment malfunctions</li><li>Excellent teamwork and communication skills across all departments</li><li>Familiarity with Operational Standards Manual (OSM) requirements and industry best practices</li></ul><p>**Preferred:**</p><br><ul><li>Formal certification or qualification in boiler operation or plant engineering</li><li>Experience in preventive maintenance planning and execution</li><li>Knowledge of pneumatic tool operations and associated systems</li><li>Demonstrated experience in staff mentoring and knowledge transfer</li><li>Previous experience responding to emergency procedures in a hospitality setting</li><li>Proficiency in maintaining detailed operational documentation and records</li><li>Understanding of environmental sustainability practices within hotel operations</li></ul><br>Additional Information<br><br><p>Directly opposite to The Dubai Mall, the iconic Burj Khalifa, 10 minutes walk to the Dubai Metro Station and within a few minutes’ drive to DIFC, World Trade Centre and just 15 minutes’ drive from Dubai International Airport, Swissotel Al Murooj is located in downtown Dubai, one of the city’s favoured destinations for business or leisure.</p><br> </div>

???? We’re Hiring: Talent Acquisition Specialist???? Employment Type: Full-Time???? Level: Mid-Level We are seeking a proactive, people-focused, and results-driven Talent Acquisition Specialist to manage end-to-end recruitment activities, attract high-quality candidates, and support the organization in building a strong and capable workforce. This role will work closely with hiring managers, HR teams, and business leaders to understand workforce needs and deliver effective recruitment solutions.???? Key Responsibilities• Manage the full recruitment lifecycle from sourcing and screening through interview coordination, selection, and onboarding.• Partner with hiring managers to understand job requirements, workforce needs, and candidate profiles.• Develop and execute effective sourcing strategies for both active and passive candidates.• Source candidates through Linked In, job boards, professional networks, referrals, recruitment platforms, and other channels.• Review resumes, applications, and candidate profiles to assess qualifications and suitability.• Conduct initial screening interviews and evaluate candidates against role requirements.• Coordinate interviews between candidates, hiring managers, and relevant stakeholders.• Maintain clear and timely communication with candidates throughout the recruitment process.• Build and maintain a strong talent pipeline for current and future hiring requirements.• Develop and maintain candidate databases, recruitment records, and applicant tracking systems.• Prepare job descriptions, recruitment advertisements, candidate communications, and hiring materials.• Support employer branding and recruitment marketing initiatives to attract qualified talent.• Conduct market research and talent mapping to identify potential candidates and competitive hiring trends.• Monitor recruitment metrics including time-to-hire, cost-per-hire, candidate quality, offer acceptance, and hiring effectiveness.• Provide hiring managers with market insights, salary benchmarks, talent availability, and recruitment recommendations.• Support offer management, reference checks, background verification, and pre-employment processes where required.• Coordinate onboarding activities with HR and relevant departments.• Ensure recruitment activities comply with company policies, employment regulations, and applicable data privacy requirements.• Identify opportunities to improve recruitment processes, candidate experience, sourcing efficiency, and hiring outcomes.✅ Requirements• Proven experience in talent acquisition, recruitment, human resources, executive search, or a related role.• Strong understanding of end-to-end recruitment and candidate sourcing strategies.• Experience sourcing candidates through Linked In, job boards, recruitment platforms, professional networks, and direct outreach.• Strong interviewing, candidate assessment, and communication skills.• Excellent relationship-building and stakeholder management abilities.• Strong organizational and time-management skills with the ability to manage multiple vacancies simultaneously.• Experience using Applicant Tracking Systems (ATS), HRIS, Linked In Recruiter, or recruitment CRM platforms is an advantage.• Strong understanding of recruitment metrics, talent market trends, and candidate experience.• Ability to work closely with hiring managers and understand technical and non-technical recruitment requirements.• Strong negotiation, persuasion, and offer management skills.• Excellent written and verbal communication skills.• High level of professionalism and ability to handle confidential candidate information.• Bachelor’s degree in Human Resources, Business Administration, Psychology, Management, or a related field is preferred.• Relevant HR or recruitment certifications are an advantage.???? What We Offer• Opportunity to manage end-to-end recruitment and build high-quality talent pipelines.• Exposure to talent strategy, employer branding, workforce planning, recruitment analytics, and organizational growth.• Opportunity to work directly with hiring managers, senior leadership, and diverse business teams.• Career progression into Senior Talent Acquisition Specialist, Talent Acquisition Partner, Recruitment Manager, Talent Acquisition Manager, Head of Talent Acquisition, or Talent Director roles.• A collaborative, people-focused, and growth-oriented work environment.• Recruitment training, mentorship, and professional development opportunities.• Competitive compensation, performance incentives, and comprehensive benefits package.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>"Why work for Accor?</strong><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><br><br>Job Description<br><br><ul><li>Prepare for daily VIPs arrivals in terms of room allocation, amenities and special requests of Guests.</li><li>Keep Mis-en-place ready for VIP arrival (Reg.-cards, room keys, welcome drink)</li><li>Register and process check in/out for all VIPs guests efficiently and professionally.</li><li>Escort VIP gussets to their rooms.</li><li>Update guest information into the computer after a complete check in.</li><li>Accountable for cashiering duties, foreign exchange transactions, night audits tasks and settlement upon Guests’ departure.</li><li>Handles walk in counter reservation at all times and process call in reservation when room reservations section is closed</li><li>Provide friendly sand courteous service to guest and respond promptly to all requests and inquiries at all time</li><li>Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up</li><li>Handle issuance of guest room key cards and ensure effective control for guest security.</li><li>Ensure that all messages, mails and packages are delivered to the guest room.</li><li>Assist at the Information counter, Foreign&nbsp;&nbsp;&nbsp;&nbsp; Exchange and Business centre, as and when assigned.</li><li>Have knowledge of the hotel rate codes, package, segmentation, discounts and how to handle each.</li><li>Maintain continuous contact with hotel&nbsp;&nbsp;&nbsp; guest to ensure that any problem or complain are handle efficiently &amp; courteously.</li><li>Follow up with Bell desk regards shuttle Bus.</li><li>Daily courteous calls to VIP rooms, so too with other guests.</li><li>Report any unusual occurrences or requested to manager.</li><li>Be aware of the hotel accident Prevention Policies.</li><li>Ensure the cleanliness and neatness of front office area.</li><li>Review log book, verify outstanding and follow up pending. Identify if any special assignment for the day</li><li>Check Hotel situation, occupancy, functions, groups, VIPs.</li><li>Re-announce VIP rooms to Housekeeping and F&amp;B departments.</li><li>Check if all departure details for the day have been taken, as well as for the next day.</li><li>To arrange for bouquets, cake and cards in case of guest’s anniversary and birthdays.</li><li>Check VIP rooms after amenities are placed.</li><li>Coordinate with the lobby manager regards arrival &amp; departure transport arrangements for the day.</li><li>File daily guest relations report and documents systematically.</li><li>At the end of the shift or the day, he has to communicate all information that the next shift has to know for a well running of the operations.</li><li>Co-ordination and information with the Front Office, Housekeeping, F&amp;B and especially with the General Manager regarding MIPs and VIPs.</li><li>Reviews Guest Comments daily and takes contact if necessary and possible with the guest for direct action.</li><li>To effectively handle all guest complaints concerning the Front Office in co-ordination with the Front Office Manager, taking corrective action to prevent recurrence and convert the guest into a repeat customer. Co-ordinate proper actions with other departments, informs General Manager where necessary.</li></ul><br>Qualifications<br><br><ul><li>UniversityDegree in Hotel Management</li><li>Fresher or a minimum of 1 year experience in a similar role in a 5-star hotel preferably on the same role</li><li>Have excellent&nbsp;communication skills, empathy, patience, and courteous demeanor</li></ul><br>Additional Information<br><br><p><strong>What is in it for you:</strong></p><br><ul><li>Employee benefit card offering discounted rates at Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>"Why work for Accor?</p><br><p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><br><br>Job Description<br><br><ul><li>Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers.</li><li>Respond to special requests from guests with unique needs and follow up to ensure satisfaction.</li><li>Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities.</li><li>Answer, record, and process all guest calls, messages, requests, questions, or concerns.</li><li>Contact appropriate individuals or departments as necessary to resolve guest calls, requests, or problems.</li><li>Review shift logs/daily memo books and document pertinent information in logbooks.</li><li>Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.</li><li>Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</li><li>Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.</li><li>Speak with others using clear and professional language, prepare and review written documents accurately and completely and answer telephones using appropriate etiquette.</li><li>Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.</li><li>Comply with quality assurance expectations and standards.</li><li>Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).</li><li>Maintain awareness of undesirable persons on property premises</li><li>Maintain confidentiality of proprietary materials and information.</li><li>Follow company and department policies and procedures.</li><li>Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.</li><li>Co-ordination with any internal departments as &amp; when the need arises.&nbsp;</li><li>Ensures all staff is thoroughly familiar with the Hotel’s emergency procedures and in a state of preparedness for any emergency which may occur.</li><li>Execution of regular technical/skills training. Is responsible for setting up and maintaining ongoing training programs in the Concierge department in conjunction with the Rooms Division Manager / Director of Rooms, Director of HR and the L &amp; D Manager.</li><li>He/she is familiar with all related company documentation and especially with the relevant Operational Standards for his/her field of responsibility.</li><li>Assumes responsibility of Duty Manager when scheduled to do so.</li><li>Other duties as assigned.</li><li><span>Carry out any other reasonable task (which may not be stated here) as requested.</span></li></ul><br>Qualifications<br><br><ul><li>Good English language verbal communication skills&nbsp;</li><li>Ability to work cohesively with co-workers and managers as part of a team</li><li>Ability to be attentive to guest needs, remaining calm and courteous at all times</li><li>Ability to promote positive relations with hotel residents and patrons</li><li>Ability to exercise good judgment with difficult guests</li><li>Understanding and ability to work in a multi-cultural environment</li><li>Preferably have experience in the same role in a 4-5 star hotel</li></ul><br>Additional Information<br><br><p><strong>What is in it for you:</strong></p><br><ul><li>Employee benefit card offering discounted rates at Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>"Why work for Accor?</strong><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><br><br>Job Description<br><br><ul><li>Prepare for daily VIPs arrivals in terms of room allocation, amenities and special requests of Guests.</li><li>Keep Mis-en-place ready for VIP arrival (Reg.-cards, room keys, welcome drink)</li><li>Register and process check in/out for all VIPs guests efficiently and professionally.</li><li>Escort VIP gussets to their rooms.</li><li>Update guest information into the computer after a complete check in.</li><li>Accountable for cashiering duties, foreign exchange transactions, night audits tasks and settlement upon Guests’ departure.</li><li>Handles walk in counter reservation at all times and process call in reservation when room reservations section is closed</li><li>Provide friendly sand courteous service to guest and respond promptly to all requests and inquiries at all time</li><li>Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up</li><li>Handle issuance of guest room key cards and ensure effective control for guest security.</li><li>Ensure that all messages, mails and packages are delivered to the guest room.</li><li>Assist at the Information counter, Foreign&nbsp;&nbsp;&nbsp;&nbsp; Exchange and Business centre, as and when assigned.</li><li>Have knowledge of the hotel rate codes, package, segmentation, discounts and how to handle each.</li><li>Maintain continuous contact with hotel&nbsp;&nbsp;&nbsp; guest to ensure that any problem or complain are handle efficiently &amp; courteously.</li><li>Follow up with Bell desk regards shuttle Bus.</li><li>Daily courteous calls to VIP rooms, so too with other guests.</li><li>Report any unusual occurrences or requested to manager.</li><li>Be aware of the hotel accident Prevention Policies.</li><li>Ensure the cleanliness and neatness of front office area.</li><li>Review log book, verify outstanding and follow up pending. Identify if any special assignment for the day</li><li>Check Hotel situation, occupancy, functions, groups, VIPs.</li><li>Re-announce VIP rooms to Housekeeping and F&amp;B departments.</li><li>Check if all departure details for the day have been taken, as well as for the next day.</li><li>To arrange for bouquets, cake and cards in case of guest’s anniversary and birthdays.</li><li>Check VIP rooms after amenities are placed.</li><li>Coordinate with the lobby manager regards arrival &amp; departure transport arrangements for the day.</li><li>File daily guest relations report and documents systematically.</li><li>At the end of the shift or the day, he has to communicate all information that the next shift has to know for a well running of the operations.</li><li>Co-ordination and information with the Front Office, Housekeeping, F&amp;B and especially with the General Manager regarding MIPs and VIPs.</li><li>Reviews Guest Comments daily and takes contact if necessary and possible with the guest for direct action.</li><li>To effectively handle all guest complaints concerning the Front Office in co-ordination with the Front Office Manager, taking corrective action to prevent recurrence and convert the guest into a repeat customer. Co-ordinate proper actions with other departments, informs General Manager where necessary.</li></ul><br>Qualifications<br><br><ul><li>UniversityDegree in Hotel Management</li><li>Fresher or a minimum of 1 year experience in a similar role in a 5-star hotel preferably on the same role</li><li>Have excellent&nbsp;communication skills, empathy, patience, and courteous demeanor</li></ul><br>Additional Information<br><br><p><strong>What is in it for you:</strong></p><br><ul><li>Employee benefit card offering discounted rates at Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Under the guidance of the Residence Manager, the Quality Manager assesses, evaluates, and ensures that the long-term and short-term goals of the residence are met. This role supports Residence Management in delivering smooth, prompt, and effective service to all residents and guests, ensuring continuous quality assurance and enhancement according to Kempinski and residence-specific standards. Additionally, the position oversees the overall care, presentation, and operational upkeep of the property.<br><br>In this position you are reporting directly to the Residence Manager.<br>The overall scope of the job includes ensuring optimal communication between management, all administrative and operational departments. Quality assurance and enhancement according to Kempinski standards and residences-specific standards.<br><br>We are seeking a high-energy, detail-oriented Quality Manager with a strong background in Rooms Division within the luxury hospitality industry to ensure impeccable standards are maintained across the residence.<br><br>Unlike a traditional desk-bound quality role, this position requires active, hands-on property auditing. The primary duty of the Quality Manager is to continuously walk the residence, inspect all interior and exterior spaces, identify housekeeping deficiencies and maintenance snagging issues, and persistently follow up until every item is resolved to perfection.<br><ul><li>Daily processing of feedback received from owners / tenants via various sources. Ensure proper tracking and reporting in cooperation with all administrative and operational departments.</li><li>Conduct systematic daily walk-throughs of all residential areas, including living spaces, residence amenities, heart-of-house areas, and exterior grounds.</li><li>Perform meticulous visual and tactile inspections to ensure standards align with Kempinski Residences service standards and&nbsp; expectations.</li><li>Maintain an active presence throughout the property.</li><li>Inspect deep-cleaning details, surface polishing, linen care, setup standards, and overall presentation that has been completed by 3rd party contractors.</li><li>Monitor and report recurring housekeeping errors or missed details to the Housekeeping Supervisor, Head Housekeeper, and 3rd-party contractor management</li><li>Identify mechanical, electrical, plumbing, carpentry, paint, and cosmetic defects (e.g., scuffs, broken fixtures, burnt-out bulbs, HVAC noise).</li><li>Log detailed work orders into the maintenance tracking system with photos, exact locations, and clear descriptions.</li><li><strong>Relentlessly follow up</strong> with the engineering, housekeeping, and third-party teams to ensure swift turnaround times and minimize backlogs</li><li>Maintain real-time issue logs and daily snagging reports using mobile auditing tools.</li><li>Lead daily/weekly meetings with Housekeeping and Engineering and review open tickets and assign priorities.</li><li>Provide executive-level summary reports on property condition trends, recurring defects, and resolution turnaround times.</li><li>Daily scheduled walks through the properties various areas to inspect cleanliness, maintenance, safety and possible improvements</li><li>Daily submission of reports with identified shortfalls or suggestions followed by rigorous recorded follow ups to resolve the highlighted points</li><li>Implementation of individual quality measurements and owners / tenants surveys.</li><li>Send daily updates about the current status open feedback, open concerns reported.</li><li>Analysis of the causes of owners / tenants concerns in cooperation with the responsible department managers.</li><li>Implementation of improvement processes in cooperation with the responsible department managers.</li><li>Implementation and sustainable continuation of operational training for all members of staff including third-party parties in cooperation with the training department.</li><li>Establishment of cleanliness, maintenance and feedback quality management system, including statistical analysis and analysis with solutions.</li><li>Implementation of a regular quality meeting structure with the creation, implementation and adherence to quality action plans as well as reporting follow ups on cleanliness, maintenance and feedback.</li><li>Creation and communication of a weekly dashboard outlining the status of all concerned quality points including pending points.</li><li>Participation in internal meetings, referring to quality management.</li><li>This role needs to be able to train others as well as track training needs/records in accordance with Kempinski Training policies.</li><li>Accompanying and implementing all Kempinski Residence Guest Experience initiatives.</li><li>Form control of the local policy &amp; procedure structure as well as regular update management.</li><li>Control the implementation of all Kempinski Policies, Procedures &amp; Standards with feedback to the management.</li><li>Best practice exchange with other Kempinski properties.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Job Purpose <br><p>Responsible to follow up assigned customers debts including calling and meeting with customers to discuss the<br>settlement of their outstanding accounts. To monitor customer’s adherence to the agreed credit terms, credit<br>limits and payment terms. To devise quick course of action in event of payment defaulted. To prepare weekly,<br>monthly and quarterly reports and ensure accounts of defaulters are reported.</p><br><br><br>Job Specific Accountabilities (Part 1) <br><ul><li><strong>Follow-up and Recovery</strong><br>• Receives the list and files of the customer assigned from the Senior Collection Manager. Studies these<br>files and plan his work program and priorities. Verifies additional information from Senior Collection<br>Manager or Sales Manager regarding the customer. Classifies the customers to determine the given<br>credit facility of each customer and discusses collection and debt plan with the Senior Collection<br>Manager.<br>• Calls and arranges formal visits to individual customers to discuss the unpaid dues in their accounts<br>and expresses. Explains company’s policy with regards to the subject and the consequences if the debt<br>is not settled on time.<br>• Follow up with assigned customers to settle debts on time and ensure the signed agreement between<br>business units and assigned customers are in line with company’s credit policy.<br>• Monitors customer’s adherence to the agreed payment terms and devises immediate regularization<br>option should there be any default. Informs the customer prior to such defaults and reminds them terms<br>and conditions he agreed and signed. Asks the customer immediate correction of his payment status<br>otherwise coordinate with the senior to take further actions.<br>• Provide the customer with missing documents such as (invoices, PDN, Credit note) to compete the<br>payment process on time.</li></ul><br><br>Job Specific Accountabilities (Part 2) <br><p><strong>Collection Management</strong><br>• Receives company’s bank statements on daily basis and unidentified all the payment with details and send<br>it to cash office. Ensure all submitted allocations to cash office are correctly remitted to customer accounts<br>and inform the senior in case of long overdue debts collected.<br>• Identify cash payments from corporate customer and send it to cash office to create receipt and allocated<br>in same day.<br>• Applies receipts to proper customer on daily basis invoice.<br>• Receives cheque from customers, gives the customer a temporary receipt of cheque collection and<br>submitted to cash office with customer details.<br>• Receives returned cheque from the cash office and report the senior. Holds all returned cheques in a safe<br>and contact the customer to clarify the reasons of returned cheque. Ensures that payment is done before<br>giving back the returned cheque to the customer.<br>• Identifies and reports periodically about all customers returned cheque to the senior. Escalates the issue<br>to the department manager for further action in case customer’s cheque frequently returns.<br>• Coordinates regularly with business units’ sales managers to receive the latest update about the customer<br>profile. Allocate unidentified payments made through Banks after receiving the details from bank or<br>customer and inform the senior.<br>• Identifies frequently defaulted customers and report them to the senior. Discusses with the senior an action<br>plan to force those customers to pay within given credit period.<br>• Prepares monthly Aging report of customer overdue and mention the reasons non- payment.<br>• Performance other job-related duties such as providing necessary information and supporting documents<br>to the administration as required and any other related jobs assigned to him by the supervisor.<br>• Preparing the following reports on monthly basis to the senior management to view the performance of the<br>customer &amp; collection (DSO, Top ten &amp; Aging reports by collector)<br>• Prepares and send the balance confirmations to top 10 customers quarterly.</p><br><br><br>Minimum Requirements <br><ul><li>Bachelor’s degree in accounting, Finance, or a related field.</li><li>6 years of experience in debt management and credit recovery in similar service industry or bank.</li><li>Regional exposure and retail background are a plus.</li><li>Valid UAE driving licence.</li><li>Proficiency in Arabic and English language</li><li>Public relations, interpersonal and negotiation skills.</li></ul><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>START YOUR JOURNEY WITH US<br>Can you imagine waking up to the sound of silence where the horizon stretches endlessly and the desert whispers stories of centuries past?<br>Welcome to Al Maha, a Luxury Collection Desert Resort &amp; Spa, a timeless sanctuary hidden among the rolling dunes of the Dubai Desert Conservation Reserve.<br>Here, every sunrise paints the sands in gold, and every moment invites you to slow down and reconnect with nature, with purpose, and with yourself.<br>Among lush palm groves and desert wildlife, our 42 private pool villas offer a world apart, a place where luxury feels natural and authenticity breathes in every detail, from handcrafted interiors to views that blur the line between sky and earth.<br>Our story is one of heritage, passion, and belonging, and now, it could be yours too.<br>Join a team that brings the spirit of Arabia to life, crafting experiences as unforgettable as the desert itself.<br>LOVE WHAT YOU DO EVEN MORE<br>At Marriott, we believe exceptional guest experiences begin with how we treat our associates.<br>At Al Maha, you’ll become part of a close-knit family that values passion, purpose, and pride in what we do.<br>We’re looking for talented and dedicated individuals to join our team, and in return, we offer you the following:<br>A career with limitless horizons, from the golden dunes of Al Maha to over <br>8,000 Marriott hotels worldwide<br>, where new opportunities await.<br>Professional growth and mentorship<br>guided by some of the region’s most accomplished hoteliers.<br>Competitive salary and benefits<br>, including on-property accommodation and full-board meals.<br>Exclusive Marriott privileges<br>, discounted stays and dining, plus special rates for friends and family.<br>Comprehensive medical and life insurance coverage.<br>All the tools, resources, and support<br>you need to excel every day.<br>OUR EXPECTATIONS FROM THE ROLE:<br>JOB SUMMARY<br>Supervise and coordinate activities of cooks and workers. Determine how food should be presented, and create decorative food displays. Ensure proper portion, arrangement, and food garnish to be served. Monitor the quantity of food that is prepared. Inform Food &amp; Beverage service staff of menu specials and out of stock menu items. Prepare special meals or substitute items. Assist cooks and kitchen staff with various tasks. Provide cooks with needed items. Monitor stock of kitchen supplies and food. Maintain kitchen logs for food safety program and food products. Ensure the quality of the food items and notify manager if a product does not meet specifications.&nbsp;<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>SCOPE / BUSINESS CONTEXT&nbsp;<br>A Full Time position based at Al Maha Desert Resort and Spa, The Luxury Collection.<br>Number of Direct Reports – 5-10&nbsp;<br>Titles of Direct Reports – DCDP, Commis<br>CANDIDATE PROFILE<br>Experience:<br>5 Years<br>Skills and Knowledge&nbsp;<br>N/A<br>Education or Certification&nbsp;<br>N/A<br>Ensure the quality of the food items and notify manager if a product does not meet specifications.<br>Communicate any assistance needed during busy periods to the Chef to ensure optimum service to guests.<br>Monitor the quantity of food that is prepared and the portions that are served in to control food waste and ensure that good food is not thrown away.<br>Check and ensure the correctness of the temperature of appliances and food using thermostats and thermometers, including monitoring freezer systems, such as fans, drains, and doors, for proper operation, and report issues or problems to facility management.<br>Operate ovens, stoves, grills, microwaves, and fryers to prepare foods.<br>Report maintenance issues immediately to appropriate personnel (i.e., management or maintenance).<br>Inform Chef of any excess food items that can be used in daily specials or elsewhere.<br>Maintain food logs for all food products (e.g., production charts).<br>SPECIFIC DUTIES&nbsp;<br>The following are specific responsibilities and contributions critical to the successful performance of the position:<br>General Kitchen<br>Sanitation and Maintenance<br>Wash and disinfect kitchen area including tables, tools, knives, and equipment to ensure sanitary conditions and meet the departmental standards, including using sanitizers required by health department.<br>Set-up and break down work station with required mien place, tools, equipment and supplies, ensuring items are to established specs, ensuring adequate fill of containers, storing items appropriately, and cleaning station as appropriate.<br>Follow and ensure compliance with sanitation and cleaning procedures and pest control guidelines, reporting pest control issues to appropriate personnel.<br>Food Safety<br>Follow appropriate personal hygiene procedures to ensure food served to guests is safe for consumption, including disinfecting hands prior to handling food and wearing a hat/hairnet and proper footwear.<br>Follow and ensure compliance with food safety and handling policies and procedures, such as product rotation, First In-First Out (FIFO); dating, labeling, cleaning, and organizing coolers/freezers/storage areas; and Cold Chain compliance, across all food-related departments and areas.<br>Prepare all potentially hazardous foods at the correct temperature according to the HACCP guidelines.<br>Maintain kitchen logs for food safety program compliance (e.g., A1, A2, A3 etc.).<br>Maintain up-to-date knowledge of company Food Safety Programs within assigned area of responsibility, as well as Dubai Municipality standards.<br>Follow guidelines and checklists related to PIC (Person in charge)<br>Support initiatives related to food safety.&nbsp;<br>Report any guest complaints or other issues related to food safety to the culinary management.<br>Stocking/Receiving<br>Monitor stock of kitchen supplies and food to identify needed items and ensure neat and orderly storage, and communicate potential product shortages, or price changes, to supervisor/manager.<br>Kitchen Tools &amp; Equipment<br>Use kitchen tools safely and appropriately, including using appropriate tools to open cartons, boxes, and cans; keeping knives sharpened; using proper knife handling procedures; using correct knives for particular food item or specific task; using dry pads when moving hot material; and engaging all appropriate safety devices prior to operating equipment.<br>Use measuring tools (for example, scale, measuring cups, measuring spoons) to precisely measure ingredients and portion sizes.<br>Food Preparation<br>Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist, establishing priority items.<br>Test foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils.<br>Weigh, measure, and mix ingredients according to recipes or personal judgment, using various kitchen utensils and equipment.<br>Prepare ingredients for cooking, including portioning, chopping, and storing food before use.<br>Monitor food quality while preparing food and throughout the day utilizing the HACCP forms and production charts.<br>Wash and peel (if required) fresh fruits and vegetables to prepare them for cooking or consumption.<br>Assist cooks and kitchen staff with various tasks as needed, and provide cooks with needed items.<br>Prepare special meals or substitute items, where possible, to satisfy guest requests.<br>Supervise and coordinate activities of cooks and workers engaged in food preparation.<br>Determine how food should be presented, and create decorative food displays.<br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <br>Be<br>where you can do your best work, <br>begin<br>your purpose, <br>belong<br>to an amazing global team, and <br>become<br>the best version of you.<br>Marriott International is an equal opportunity employer.&nbsp;We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.&nbsp;We are committed to non-discrimination on&nbsp;any&nbsp;protected&nbsp;basis, such as disability and veteran status, or any other basis covered under applicable law<br>.<br>The Luxury Collection Hotels &amp; Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey.&nbsp;In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p>Closing date: &nbsp;<br>Number of positions: 1<br>Recruiter name:&nbsp;Siva Krishna Bonda&nbsp;<br>Reference number: 72021&nbsp;</p><br> <p>Mediclinic Dubai Mall&nbsp;| Dubai | United Arab Emirates</p><br><b>MAIN PURPOSE OF JOB</b> <br><p><span>The Client Relations Supervisor serves as a senior member of the facility/cluster, role-modeling Mediclinic Way, delivering a Passionately Caring experience to our patients, their families and visitors. </span></p><br> <p><span>This operational role focuses on the day-to-day coordination of patient experience initiatives and facility feedback loops. The primary objective is to manage and close non-clinical patient complaints while seamlessly facilitating clinical feedback with the Clinical Complaint Unit.&nbsp; </span></p><br> <p><span>Reporting to the Client Relations Manager, the Supervisor monitors Net Promoter Scores (NPS), coordinates localized action plans, conducts proactive inpatient rounding, and supports outpatient experience enhancements. In doing so, this role actively guides and influences both clinical and non-clinical staff to streamline internal practices, build service alignment, and safeguard Mediclinic Middle East (MCME) client-centric policies.</span></p><br><br><br><b>KEY RESPONSIBILITY AREAS</b> <br><p><strong>KEY RESPONSIBILITY AREAS</strong></p><br> <p><strong>NO.</strong></p><br> <p><strong>DESCRIPTION</strong></p><br> <br> <p><strong>1</strong></p><br> <p>Monitor NPS and implement local action plans</p><br> <br> <p><strong>2</strong></p><br> <p>Resolve non-clinical feedback and facilitate clinical complaints</p><br> <br> <p><strong>3</strong></p><br> <p>Conduct proactive inpatient rounding and support outpatient experiences</p><br> <br> <p><strong>4</strong></p><br> <p>Guide and influence staff on client experience policies and standards</p><br> <br> <p><strong>5</strong></p><br> <p>Coordinate with external survey providers and internal teams</p><br> <br> <br> <br><br><b>REQUIRED EDUCATION</b> <br> <p><strong>ESSENTIAL EDUCATION</strong></p><br> <p>Bachelor's degree in healthcare management, business administration, hospitality, or a relevant field.</p><br> <br> <p><strong>DESIRED EDUCATION</strong></p><br> <p>Certification or training in service excellence, conflict resolution, or patient experience management.</p><br> <br> <br> <br><br><b>REQUIRED EXPERIENCE</b> <br> <p><strong>ESSENTIAL MINIMUM EXPERIENCE</strong></p><br> <p>Minimum 3 years' experience in healthcare operations, client experience, or customer service, with demonstrated capability in handling client feedback and complaint.</p><br> <br> <p><strong>DESIRED EXPERIENCE</strong></p><br> <p>Experience working in airlines, hotels or aesthetics clinics.</p><br> <br> <br> <br><br><b>REQUIRED JOB SKILLS AND KNOWLEDGE</b> <br><ul><li>Client Experience Design </li><li>Client experience expertise and skills within healthcare </li><li>Relevant Client Experience policies and procedures </li><li>Net Promoter Score (NPS) interpretation and action planning </li><li>Communication &amp; Interpersonal Skills </li><li>Communication &amp; Stakeholder Engagement </li><li>Coaching and quality improvement </li><li>Demonstrate the ability to develop and maintain client relationships (including mentorship and coaching of team members) </li><li>Emotional Intelligence and Empathy </li><li>Data analysis and interpretation </li></ul><br><br><p>All applicants will be considered, with the understanding that preference will be given to the designated groups in accordance with the United Arab Emirates Emiratization Program. If you wish to grow with us, apply now and become a part of the Mediclinic Middle East Family</p><br> </div>