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Role - Digital Operations Manager Location - Abu Dhabi Salary - 15 K AED<br><br>Role Summary The Digital Operations Manager is responsible for the end-to-end commercial and operational performance of the remittance app within their market, with growth. The role acts as the central point of coordination between Product, Marketing, Tech, and Customer Service teams to ensure the app remains competitive, compliant, and customer-centric. The role also carries responsibility for identifying new partners and products, and for negotiating and finalizing related commercial terms and agreements for the market<br>.<br>Skills & Qualifications Bachelor's degree in Business, Finance, IT, or a related field; MBA preferred.3–6 years of relevant experience in digital operations, fintech, or remittance/payments, ideally with app-based products. And an overall 10+ years of experience would be ideal. Strong commercial acumen, with experience identifying partners/products and negotiating and structuring commercial agreements. Strong analytical skills with experience in MIS, dashboards, and data-driven decision-making. Working knowledge of incident escalation, UAT/testing processes, and basic understanding of payment rails/FX. Experience coordinating with Product and Tech teams (Agile/Scrum exposure is an advantage). Strong communication and stakeholder management skills across regulatory, vendor, partner, and internal teams. Comfortable working in a fast-paced, 24/7 operational environment with on-call availability for critical incident<br>s.<br>Key Responsibilities Business & Commercial Performance Own, the achievement of budgeted transaction volume, revenue, and customer growth targets for the market Ensure exchange rates and fees remain competitive relative to the market, recommending pricing adjustments as needed. Liaise with Treasury and other service/liquidity providers to secure and maintain the best possible rates on the app. Monitor competitor products, pricing, and campaigns; propose and implement strategic and tactical changes to maintain market share. Plan and execute roadshows and on-ground activities, in coordination with Marketing, to drive brand visibility and customer acquisition. Partnerships & Commercial Development Identify, evaluate, and onboard new partners and products to expand the market's product offering and drive incremental growth. Lead commercial negotiations with prospective and existing partners, vendors, and service providers, securing favorable commercial terms. Draft, negotiate, and finalize partnership agreements and commercial contracts, working with Legal/Compliance as required. Obtain all necessary internal and external approvals for new partnerships, products, and commercial agreements prior to execution and launch. Operations & Customer Experience Monitor and optimize the onboarding-to-transaction funnel, ensuring it is adequately managed at every stage. Conduct testing (UAT) on the app for new product launches and feature releases, providing structured feedback to Product and Tech teams. Escalate app issues affecting the market to the Product team and track them through to resolution. Manage and respond to customer queries across channels in a timely and professional manner. Resolve customer complaints and escalations, working with internal teams as required. Ensure all incentives, prizes, or benefits promised during marketing campaigns are delivered to customers at campaign close. Cross-Functional Coordination & Reporting Liaise with Product, Marketing, and Tech teams to define and prioritize country-specific requirements. Maintain accurate MIS/dashboards and generate regular reports with meaningful, actionable insights for leadership. Plan and run marketing campaigns on the app, jointly accountable with Marketing for delivery against agreed timelines, budgets, and growth outcomes. Obtain all necessary approvals from the relevant municipality/regulatory authority prior to launching marketing campaigns on the a<br>pp.

???? We're Hiring: Agribusiness Manager???? Location: United Arab Emirates (Remote)???? Employment Type: Full-Time???? Experience Level: Mid-Level to Senior About UsWe are an innovation-driven organization dedicated to advancing sustainable agriculture, food production, and agribusiness solutions. By combining modern farming practices, technology, supply chain excellence, and strategic partnerships, we deliver high-quality agricultural products and services that support food security, environmental stewardship, and long-term business growth. The Role We are seeking an experienced Agribusiness Manager to lead agribusiness operations, commercial strategy, and business development initiatives across the agricultural value chain. The ideal candidate will oversee production planning, supply chain coordination, market development, financial performance, and stakeholder engagement while driving operational efficiency and sustainable growth. Key Responsibilities Develop and implement agribusiness strategies, operational plans, and commercial initiatives aligned with organizational objectives. Manage agricultural operations, production planning, procurement, logistics, inventory, and distribution activities to ensure efficient business performance. Collaborate with Farming Operations, Supply Chain, Procurement, Sales, Marketing, Finance, Quality Assurance, Sustainability, and Executive Leadership to achieve business goals. Identify market opportunities, customer needs, and industry trends to support business expansion and product diversification. Build and maintain strong relationships with farmers, suppliers, distributors, cooperatives, government agencies, and strategic partners. Monitor key performance indicators (KPIs) including production output, crop yields, operational efficiency, profitability, sales performance, inventory levels, and customer satisfaction. Oversee budgeting, financial forecasting, cost control, pricing strategies, and profitability analysis for agribusiness operations. Ensure compliance with agricultural regulations, food safety standards, environmental requirements, sustainability initiatives, and company policies. Optimize agricultural supply chains through demand planning, procurement strategies, inventory management, and logistics coordination. Leverage agricultural technologies, precision farming tools, ERP systems, data analytics, and business intelligence platforms to improve operational performance. Prepare operational reports, financial analyses, production forecasts, market assessments, and strategic recommendations for senior leadership. Lead, mentor, and develop agribusiness teams while fostering a culture of innovation, collaboration, accountability, and continuous improvement. Drive sustainability initiatives that enhance resource efficiency, environmental stewardship, and long-term agricultural productivity. Requirements Bachelor's degree in Agriculture, Agribusiness, Agricultural Economics, Business Administration, Supply Chain Management, or a related field. Master's degree or professional certifications in Agribusiness Management, Agricultural Sciences, Supply Chain, Project Management, or related disciplines are advantageous. Minimum 5 years of experience in agribusiness, agricultural operations, food production, supply chain, farm management, or related roles. At least 2 years of experience managing agricultural operations, agribusiness teams, or commercial farming initiatives preferred. Strong understanding of agribusiness operations, agricultural production, supply chain management, procurement, financial planning, and market development. Experience with ERP systems, agricultural management software, Microsoft Office Suite, Power BI, analytics platforms, and reporting tools. Knowledge of precision agriculture, sustainable farming practices, food safety standards, environmental regulations, and agricultural technologies is advantageous. Strong leadership, communication, analytical, negotiation, financial management, and stakeholder engagement skills. Ability to manage multiple priorities while balancing operational efficiency, sustainability, profitability, and customer expectations. Ability to work independently and effectively in remote and hybrid environments. What We Offer Flexible remote/hybrid work opportunity within the United Arab Emirates. Competitive compensation package. Professional development and agribusiness leadership growth opportunities. Exposure to modern agriculture, sustainable farming, digital transformation, and enterprise agribusiness initiatives. Collaborative culture focused on innovation, operational excellence, sustainability, and continuous improvement. Opportunity to shape agribusiness strategies that drive agricultural productivity, food security, and long-term business success.

Job Title: Online Reputation Manager Reports To: Head of Marketing / Communications / PRDepartment: Marketing / Public Relations<br>Job Summary:We are seeking a highly skilled and strategic Online Reputation Manager with a telecom industry background to oversee and enhance the digital presence of both our company and executive leadership. This role involves monitoring, managing, and improving online reputation through SEO, digital PR, content strategy, and crisis management. The ideal candidate will have extensive experience in telecom reputation management, handling brand perception, executive reputation, crisis mitigation, and data-driven strategies to safeguard and enhance our online presence. Key Responsibilities:1. Online Reputation Monitoring & Analysis:Monitor and track online conversations, reviews, and mentions of the company and key executives across search engines, news portals, and social media platforms. Conduct regular sentiment analysis and create reputation scorecards to measure brand perception. Benchmark the company’s reputation against telecom industry competitors and provide actionable insights.2. Search Engine & Content Management:Ensure positive content ranks on the first two pages of search results while pushing down negative content using SEO techniques. Develop and execute content strategies, including blogs, PR articles, executive interviews, and thought leadership pieces. Oversee the management and updating of corporate and executive Wikipedia pages, ensuring accuracy and compliance.3. Social Media & Review Management:Track and respond to customer reviews on Google, Trustpilot, Glassdoor, and other relevant platforms. Engage with customers and followers across social media to improve brand trust and executive credibility. Develop crisis response plans and handle escalations for viral issues or negative brand trends.4. Crisis & Risk Management:Develop proactive strategies to mitigate risks, including brand attacks, negative press, and misinformation. Establish protocols for handling public relations crises, coordinating with legal and PR teams. Monitor and take down fake profiles, impersonations, and defamatory content related to the company and executives.5. Executive Reputation Management:Manage the personal online reputation of key executives, ensuring positive brand positioning. Develop and execute a personal branding strategy for leadership, including industry thought leadership, speaking engagements, and digital presence enhancement. Monitor and address any misinformation, attacks, or negative press related to executives.6. Stakeholder & Cross-Functional Collaboration:Work closely with marketing, PR, legal, and customer service teams to ensure consistent brand messaging. Liaise with external PR agencies, SEO firms, and digital partners to enhance reputation initiatives.7. Reporting & Performance Metrics:Provide weekly and monthly ORM reports, tracking sentiment shifts, media exposure, and key performance indicators. Establish measurable ORM KPIs such as search ranking improvements, positive review percentage growth, and crisis resolution efficiency. Key Requirements:Bachelor’s degree in Marketing, Communications, Public Relations, or related field. Master’s degree is a plus.5+ years of experience in online reputation management, digital PR, or brand protection, preferably in the telecom industry. Strong SEO, content strategy, and digital marketing knowledge. Proven experience managing crisis communications and risk mitigation. Expertise in Google search rankings, social media monitoring tools, and ORM software (e.g., Brandwatch, Meltwater, Hootsuite, or similar). Excellent analytical, communication, and stakeholder management skills. Ability to work in high-pressure environments and respond quickly to reputational threats. Preferred Qualifications:Experience in corporate and executive reputation management in telecom. Familiarity with legal considerations related to defamation, data privacy, and content removal. Background in media relations and online PR strategies.

Job Description<br><br>Synopsis<br><br>Reporting to the Head of Offer, the Project Manager – Offer Management is responsible for the end-to-end delivery of technology projects across the Offer portfolio, including Revenue Management, Pricing, Network Planning, and Ancillaries. The role ensures projects are delivered on time, within budget, and to the required quality standards while driving measurable business value.<br><br>Working within the PMO governance framework, the Project Manager will collaborate closely with commercial, distribution, and technology stakeholders, acting as the key liaison across teams and third-party partners. Given the portfolio's reliance on core airline systems, strong hands-on expertise in the Amadeus Altéa PSS ecosystem is essential.<br><br>Accountabilities<br><br>Lead the successful delivery of one or more projects within scope, budget, timeline, and quality objectives. Drive benefits realisation and business value from project outcomes. Develop and maintain integrated project plans aligned to business objectives. Lead requirements, scoping, and solution-definition activities in partnership with business and technology teams. Manage initiatives involving Amadeus Altéa PSS and adjacent offer, retailing, and distribution platforms. Evaluate and address complex project risks and issues accurately and objectively. Build and maintain effective stakeholder relationships across multiple business functions. Ensure timely and accurate project communications, governance updates, and reporting. Manage project scope, change control, risks, dependencies, assumptions, and issues. Oversee project financials and identify opportunities to improve delivery efficiency. Provide regular project and portfolio reporting in line with PMO standards. Partner with internal teams, vendors, and Amadeus to ensure successful delivery outcomes. Support post-implementation activities, including lessons learned, project closure, and benefits tracking. <br><br>Qualifications<br><br>Education & Experience<br><br>Bachelor's degree in Computer Science, Engineering, Business Administration, Information Technology, or a related discipline. Minimum 5+ years of project management experience delivering complex technology and business transformation programmes. Experience within an airline, travel technology, or aviation environment, with exposure to Revenue Management, Pricing, Network Planning, Ancillary Products, or Airline Retailing systems. Mandatory: Strong hands-on experience delivering projects within the Amadeus Altéa PSS ecosystem (Reservations, Inventory, Departure Control) and related commercial platforms. Experience managing Amadeus and third-party vendors as delivery partners. Knowledge of modern airline retailing concepts, including NDC, Offer & Order Management, is advantageous. Effective interpersonal skills including collaborating, team building, and communication skills to build strong relationships with stakeholders. Strong analytical, planning, and organisational skills with an ability to manage competing demands PMP, PRINCE2, or equivalent project management certification is preferred. <br><br>Additional Information<br><br>Etihad Airways is more than the UAE’s national airline - we’re shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our “Journey 2030” ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight.<br><br>To learn more visit www.etihad.com<br><br>Recruitment Fraud Alert<br><br>Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.

???? We’re Hiring: Call Center Manager???? Location: United Arab Emirates (Remote)???? Employment Type: Full-Time???? Level: Mid-Level – Senior Level???? About UsWe are a customer experience–driven organization committed to delivering exceptional service through efficient, responsive, and high-quality contact center operations. Our teams collaborate across customer service, operations, sales, marketing, training, technology, and executive leadership to ensure seamless communication, strong customer satisfaction, and continuous service improvement.???? The Role We are seeking an experienced Call Center Manager to lead and optimize call center operations, ensuring high service quality, operational efficiency, and customer satisfaction. The ideal candidate will manage teams, improve performance metrics, implement service strategies, and drive continuous improvement across all customer contact channels.???? Key Responsibilities• Develop and implement call center strategies aligned with customer experience goals, service standards, and business objectives• Oversee daily call center operations including inbound, outbound, chat, email, and omni-channel support functions• Manage workforce planning, staffing levels, scheduling, and performance optimization to ensure service level targets are met• Monitor key performance indicators (KPIs) including average handling time, first call resolution, customer satisfaction (CSAT), net promoter score (NPS), service level adherence, and call quality• Lead training, coaching, and development programs for call center agents, supervisors, and team leaders• Analyze call data, customer feedback, and operational reports to identify trends, service gaps, and improvement opportunities• Implement quality assurance programs, call monitoring systems, and performance evaluation frameworks• Collaborate with IT, CRM, operations, sales, and marketing teams to improve customer journey and system efficiency• Handle escalation management, complex customer issues, and service recovery processes• Optimize call center technologies including CRM platforms, telephony systems, IVR systems, and workforce management tools• Ensure compliance with company policies, customer service standards, and data protection regulations• Prepare performance reports, dashboards, and strategic recommendations for senior leadership• Lead, mentor, and develop call center supervisors, team leaders, and customer service representatives while fostering a culture of accountability, empathy, and performance excellence✅ Requirements• Bachelor's degree in Business Administration, Communications, Customer Service Management, Marketing, or a related field• 5+ years of experience in call center management, customer service operations, or contact center leadership roles• 2+ years of experience managing call center teams or multi-channel customer support operations preferred• Strong understanding of call center operations, workforce management, CRM systems, and customer experience strategies• Experience with call center platforms, telephony systems, CRM tools, Microsoft Office Suite, and reporting dashboards• Familiarity with KPI management, quality assurance frameworks, and customer experience methodologies is advantageous• Strong leadership, communication, analytical, and problem-solving skills• Excellent stakeholder management, coaching, and team development abilities• Ability to manage high-volume customer interactions while ensuring quality, efficiency, and customer satisfaction• Ability to work independently in remote or hybrid operational environments???? What We Offer• Competitive compensation package• Professional development and customer experience leadership growth opportunities• Exposure to advanced contact center technologies and customer experience transformation initiatives• Flexible remote / hybrid work environment• Supportive culture focused on service excellence, teamwork, and continuous improvement• Opportunity to lead high-impact customer service operations and shape the customer experience strategy• Clear career progression within customer service, contact center leadership, operations management, and executive functions

???? We’re Hiring: Call Center Manager???? Location: United Arab Emirates (Remote)???? Employment Type: Full-Time???? Level: Mid-Level – Senior Level???? About UsWe are a customer experience–driven organization committed to delivering exceptional service through efficient, responsive, and high-quality contact center operations. Our teams collaborate across customer service, operations, sales, marketing, training, technology, and executive leadership to ensure seamless communication, strong customer satisfaction, and continuous service improvement.???? The Role We are seeking an experienced Call Center Manager to lead and optimize call center operations, ensuring high service quality, operational efficiency, and customer satisfaction. The ideal candidate will manage teams, improve performance metrics, implement service strategies, and drive continuous improvement across all customer contact channels.???? Key Responsibilities• Develop and implement call center strategies aligned with customer experience goals, service standards, and business objectives• Oversee daily call center operations including inbound, outbound, chat, email, and omni-channel support functions• Manage workforce planning, staffing levels, scheduling, and performance optimization to ensure service level targets are met• Monitor key performance indicators (KPIs) including average handling time, first call resolution, customer satisfaction (CSAT), net promoter score (NPS), service level adherence, and call quality• Lead training, coaching, and development programs for call center agents, supervisors, and team leaders• Analyze call data, customer feedback, and operational reports to identify trends, service gaps, and improvement opportunities• Implement quality assurance programs, call monitoring systems, and performance evaluation frameworks• Collaborate with IT, CRM, operations, sales, and marketing teams to improve customer journey and system efficiency• Handle escalation management, complex customer issues, and service recovery processes• Optimize call center technologies including CRM platforms, telephony systems, IVR systems, and workforce management tools• Ensure compliance with company policies, customer service standards, and data protection regulations• Prepare performance reports, dashboards, and strategic recommendations for senior leadership• Lead, mentor, and develop call center supervisors, team leaders, and customer service representatives while fostering a culture of accountability, empathy, and performance excellence✅ Requirements• Bachelor's degree in Business Administration, Communications, Customer Service Management, Marketing, or a related field• 5+ years of experience in call center management, customer service operations, or contact center leadership roles• 2+ years of experience managing call center teams or multi-channel customer support operations preferred• Strong understanding of call center operations, workforce management, CRM systems, and customer experience strategies• Experience with call center platforms, telephony systems, CRM tools, Microsoft Office Suite, and reporting dashboards• Familiarity with KPI management, quality assurance frameworks, and customer experience methodologies is advantageous• Strong leadership, communication, analytical, and problem-solving skills• Excellent stakeholder management, coaching, and team development abilities• Ability to manage high-volume customer interactions while ensuring quality, efficiency, and customer satisfaction• Ability to work independently in remote or hybrid operational environments???? What We Offer• Competitive compensation package• Professional development and customer experience leadership growth opportunities• Exposure to advanced contact center technologies and customer experience transformation initiatives• Flexible remote / hybrid work environment• Supportive culture focused on service excellence, teamwork, and continuous improvement• Opportunity to lead high-impact customer service operations and shape the customer experience strategy• Clear career progression within customer service, contact center leadership, operations management, and executive functions

Company Description Digi Tax is an e-invoicing service provider licensed by tax authorities in multiple markets to deliver seamless, compliant invoicing solutions for businesses of all sizes. The platform enables organizations to generate and transmit e-invoices and meet complex reporting requirements from a single, integrated system. Built for reliability and scalability, Digi Tax supports fast-growing, digital-first enterprises operating in highly regulated environments. By automating compliance workflows, the company helps clients save time, reduce errors, and maintain focus on growth while keeping pace with evolving tax mandates.<br>Role Description The Partnerships Manager is a full-time, on-site role based in the United Arab Emirates. This role involves identifying, developing, and managing strategic partnerships with key stakeholders, including technology providers, enterprise clients, and channel partners. The Partnerships Manager will own the end-to-end partner lifecycle: sourcing opportunities, negotiating agreements, coordinating onboarding, and tracking joint performance. Day-to-day responsibilities include collaborating with sales and product teams to design partner propositions, maintaining strong account relationships, resolving partner issues, and preparing regular performance and pipeline reports. The role also involves market research, competitive analysis, and participation in industry events to expand Digi Tax’s partner ecosystem and enhance revenue and market presence.<br>Qualifications<br>Must-Have Requirements (Please do not apply unless you meet all of the below)<br>Proven strategic partnerships leader with 5–7+ years of experience, including at least 3 years dedicated to building and scaling strategic partnerships within the UAE. Demonstrated success in creating partnership ecosystems from scratch that generate measurable revenue, customer acquisition, and long-term business growth. Strong existing network across the UAE with the ability to quickly establish commercial relationships with Government and semi-government entities, Tax consultants and accounting firms, Law firms, ERP providers and System Integrators, Marketplaces and e Commerce platforms, Fin Techs and payment gateways, Banks and financial institutions,Telecom providers Business councils, chambers of commerce, and free zones Proven experience designing and executing a partnership strategy and roadmap, including identifying priority partner segments, defining partnership models, and building scalable engagement programs. Ability to define, implement, and continuously optimize partnership KPIs, including sourced pipeline, influenced revenue, partner activation, joint marketing activities, partner engagement, certifications, referrals, and ROI. Demonstrated ability to negotiate and close strategic commercial agreements that create long-term value for both organizations. Strong commercial mindset with a track record of driving organic growth through indirect sales channels and strategic alliances. Comfortable operating in a fast-paced, high-growth environment with ambitious targets and measurable outcomes.<br>Preferred Qualifications<br>Strong account management and stakeholder engagement skills, with the ability to nurture executive relationships and maximize partner success. Excellent communication, presentation, negotiation, and influencing skills, with confidence engaging C-level executives and senior government stakeholders. Strong analytical and commercial acumen, with experience measuring partnership performance, forecasting pipeline, and making data-driven decisions. Previous experience within B2B Saa S, Fin Tech, Tax Technology, Regulatory Technology, ERP, or enterprise software environments is highly desirable. Ability to work cross-functionally with Sales, Marketing, Product, Customer Success, Operations, and Executive Leadership to build successful go-to-market initiatives. Experience developing partner enablement programs, joint go-to-market plans, co-marketing campaigns, incentive structures, and executive business reviews. Bachelor's degree in Business, Marketing, Economics, Engineering, or a related discipline. An MBA or relevant professional certifications are considered an advantage. Professional proficiency in English is essential. Arabic is a strong advantage, and additional regional languages are a plus.

About the Role As Kamel Pay scales across multiple products and into new geographies, we are looking for a Product Manager. Arabic fluency is a non-negotiable requirement for this role given the nature of our current projects and the markets we serve. You will sit across all Kamel Pay products and work closely with our commercial, sales, operations, and customer-facing teams alongside the product and engineering organisation. In addition to your core product responsibilities, you will support Arabic-language sales discovery calls and government-facing meetings. You will report directly to the Chief Technology and Product Officer and work closely with department heads across Sales, VAS, Operations, Customer Support, Compliance, Marketing and Engineering.<br>What You Will DoProduct Management• Own product requirements and priorities, with particular attention to Arabic-language market needs.• Work with the BA team and engineering to define, scope, and ship product improvements across Kamel Pay's payroll, prepaid card, and payments suite.• Conduct structured product discovery — customer interviews, competitor research, and market mapping — independently.• Translate feedback from front-line teams and clients into structured product briefs and backlog items.• Identify patterns across products and surface them as candidate roadmap items for engineering teams. Arabic-Language & Commercial Support• Support Arabic-language sales discovery calls and government-facing meetings, acting as the product voice in the room.• Communicate product capabilities, use cases, and integration pathways fluently in Arabic to government entities and enterprise clients.• Help translate requirements gathered in Arabic into structured briefs for internal teams.<br>Cross-Functional Coordination• Embed across UAE teams — attend Sales pipeline reviews, VAS briefings, Operations standups, Customer Support escalation meetings, and partner sync calls.• Capture, log, and structure product feedback, feature requests, and operational pain points from front-line teams.• Deliver regular written summaries to the CTPO covering top themes, urgent escalations, and emerging client needs.• Support partner and government meetings by attending, taking structured notes, and ensuring follow-ups are tracked and closed.<br>What You Bring Required• Arabic — native or fully fluent (written and spoken). This is non-negotiable.• English — working proficiency required alongside Arabic.• 4–6 years of relevant experience in product management, fintech, banking, payments, or B2B Saa S.• Strong written communicator — you can summarise a 60-minute meeting into a concise note that captures the signal.• High product and technical literacy — you can follow a transaction flow, read API documentation, and explain technical concepts to non-technical colleagues.• Comfortable operating in a fast-moving startup environment across multiple workstreams simultaneously. Strongly Preferred• Working knowledge of the UAE financial services ecosystem — banks, processors, regulators, government entities.• Experience working with or selling to government entities or semi-government bodies in the UAE.• Familiarity with payroll, prepaid cards, expense management, or remittance products.• Prior experience in a regulated environment (fintech, banking, payments, or insurance).<br>What This Role Is Not To be clear about scope, this role is intentionally focused. You will not be:• A salesperson — you will not own pipeline or close deals.• A product operations coordinator — you will own product decisions, not just relay them.• A Customer Success Manager — you will not own commercial relationships with banks or processors.• An end-user customer support agent — you will not handle worker or cardholder complaints directly. You are the Arabic-fluent product leader who connects our market ambitions to the product organisation.

Transaction Monitoring Manager (Crypto / Digital Assets) Location: Dubai, UAEEmployment Type: Full-Time About the Role We are seeking an experienced Transaction Monitoring Manager to lead and enhance a transaction monitoring framework within a fast-growing crypto and digital assets environment. This role will be responsible for the design, implementation, optimization, and ongoing management of transaction monitoring controls, with a strong focus on on-chain analytics, alert tuning, threshold calibration, rule development, and financial crime risk mitigation. The ideal candidate will combine deep AML/CTF transaction monitoring expertise with hands-on experience analyzing blockchain activity and investigating complex crypto transaction flows across multiple networks.<br>Key Responsibilities Own and manage the end-to-end transaction monitoring program for crypto and digital asset products. Design, implement, and continuously enhance transaction monitoring scenarios, rules, thresholds, and risk-based controls. Lead periodic tuning and optimization exercises to improve alert quality, reduce false positives, and ensure effective risk coverage. Develop and maintain monitoring typologies for money laundering, terrorist financing, sanctions evasion, fraud, mule activity, layering, mixing services, and other crypto-related financial crime risks. Utilize blockchain analytics and on-chain intelligence tools to identify suspicious activity, trace transaction flows, and support investigations. Partner with Compliance, Financial Crime, Product, Engineering, and Data teams to implement monitoring enhancements and new controls. Conduct effectiveness testing, model validation support, and gap assessments of transaction monitoring controls. Produce management information (MI), KPIs, KRIs, and regulatory reporting related to transaction monitoring performance. Support internal and external audits, regulatory examinations, and compliance reviews. Stay current on emerging crypto financial crime typologies, regulatory expectations, and blockchain analytics methodologies. Manage and mentor analysts and investigators within the transaction monitoring function.<br>Required Qualifications5+ years of experience in AML, Financial Crime Compliance, or Transaction Monitoring. At least 2+ years of experience within a cryptocurrency, digital assets, fintech, exchange, custody, or blockchain environment. Demonstrated experience designing and managing transaction monitoring rules, scenarios, thresholds, and alert frameworks. Strong experience conducting transaction monitoring tuning, calibration, optimization, and effectiveness reviews. Hands-on experience with blockchain analytics and on-chain investigation tools such as:Chainalysis TRM Labs Elliptic Similar blockchain intelligence solutions. Strong understanding of blockchain transaction flows, wallet behavior, smart contracts, mixers, bridges, DeFi protocols, and virtual asset risk indicators. Experience investigating complex crypto transaction patterns and identifying suspicious activity. Knowledge of AML/CTF regulations, sanctions compliance, FATF guidance, and virtual asset regulatory frameworks. Strong analytical skills with the ability to interpret large datasets and translate findings into actionable controls. Excellent stakeholder management and communication skills.<br>Preferred Qualifications Experience building transaction monitoring frameworks from the ground up. Experience with data analytics tools such as SQL, Python, or BI platforms. CAMS, CFCS, ICA, or equivalent financial crime certification. Experience supporting global regulatory environments and multi-jurisdictional compliance programs. Previous people management experience.<br>Ideal Candidate Profile You are a subject matter expert in transaction monitoring who understands both traditional AML controls and the unique challenges of monitoring blockchain-based transactions. You have practical experience developing monitoring rules, setting and tuning thresholds, leveraging on-chain analytics tools, and improving alert effectiveness in a crypto-native environment. You are comfortable balancing regulatory expectations with operational efficiency and can lead continuous improvement across the transaction monitoring lifecycle.

About Us<br>ZUPERCT INTERNATIONAL LIMITED (Registration No. 8441119-1), incorporated in 2026 in the Republic of Seychelles, is an emerging global CFD (Contract for Difference) broker headquartered in Dubai, UAE. Founded by a team of seasoned finance professionals, ZUPERCT is committed to providing retail and institutional investors with efficient, transparent, and secure access to global financial markets.<br>Role Overview<br>You will own the full lifecycle of Zuperct's CFD product portfolio — from planning and configuration to launch and ongoing optimization. Leveraging deep knowledge of Middle Eastern client preferences and regulatory requirements, you will ensure our product matrix is competitive, compliant, and growth-enabling. This is a high-impact role where your decisions will directly shape the trading experience for thousands of traders across the GCC.<br>Key Responsibilities Product Planning & Configuration (50%)<br>Lead product matrix development across key asset classes: FX pairs, commodities (Gold, Oil, Silver), global equity indices, crypto CFDs, and single-stock CFDsConfigure product parameters in MT5 Manager: spreads (fixed/floating), leverage tiers, margin requirements, swap/overnight rates, trading sessions, and contract specifications Design and maintain Islamic (Swap-Free) account product offerings in strict accordance with Islamic finance principles — a critical requirement for the GCC market Conduct regular benchmarking against regional and global competitor platforms to ensure Zuperct maintains competitive terms<br>Product Operations & Iteration (30%)<br>Analyze client trading behavior data to identify top-traded instruments and optimize pricing parameters accordingly Collaborate closely with the liquidity team to adjust spreads and depth based on LP quote quality and market conditions Monitor global macroeconomic events and proactively manage product risk parameters (margin changes, trading halts, etc.) Maintain comprehensive product parameter change logs and version control documentation for audit and compliance purposes<br>Market Research & Regulatory Alignment (20%) Research trading preferences, product appetite, and behavioral patterns of Middle Eastern clients (with focus on UAE, Saudi Arabia, Kuwait, Qatar) Ensure all product configurations comply with UAE CMA and FSA regulatory requirements Contribute to client education materials and support the operations team in product onboarding and troubleshooting<br>Requirements Essential Bachelor's degree or above in Finance, Economics, Mathematics, or related field3+ years of experience in CFD/FX broker product management, product operations, or a closely related role Hands-on proficiency with MT4/MT5 product configuration backend (Manager / Admin panels) Deep understanding of CFD mechanics: margin, leverage, swap, spread, contract specifications, and corporate actions Strong analytical skills with proficiency in Excel (pivot tables, VLOOKUP, data segmentation) — SQL is a plus Fluent in English (written and spoken)<br>Preferred<br>UAE or Middle East CFD/FX brokerage experience is a strong priority. Familiarity with UAE CMA, FSCA, and Seychelles FSA regulatory risk control requirements. Arabic language proficiency (written and spoken) — highly valued for client insight and stakeholder communication Mandarin Chinese proficiency — preferred for effective coordination with Group HQCFA, FRM, or CMT certification Direct LP relationship experience with Tier-1 providers (Finalto, IS Prime, etc.).<br>Why Join Us<br>Global stage — Dubai HQ with reach across MENA, Southeast Asia, and beyond High-growth opportunity — Join at the ground floor and shape the business from day one Dual-regulatory credibility — FSA full license + UAE CMA Category 5Professional acceleration — Work alongside top-tier industry veterans and build rare, valuable expertise Competitive compensation — Performance-linked pay with transparent reward structures.

JD: Crypto Accounting Manager Location Dubai, UAEEmployment Type Full-Time Reports ToFinance Director / CFO<br><br><br>Job Purpose We are seeking an experienced Crypto Accounting Manager to oversee accounting operations related to digital assets, cryptocurrency transactions, treasury activities, and financial reporting. The successful candidate will ensure accurate accounting treatment of crypto assets, maintain compliance with applicable accounting standards and regulatory requirements, and support management with financial analysis and reporting. This role requires strong accounting expertise combined with practical experience in cryptocurrency exchanges, wallets, blockchain transactions, digital asset reconciliation, and financial control<br>s.<br><br>Key Responsibilities Crypto Accounting & Financial Reporting Manage accounting and reporting for cryptocurrency and digital asset transactions. Record and reconcile crypto purchases, sales, transfers, staking rewards, mining income, and other blockchain-related activities. Ensure accurate accounting treatment in accordance with IFRS and applicable accounting standards. Prepare monthly, quarterly, and annual financial reports related to digital asset holdings and activities. Maintain detailed records of all crypto transactions and supporting documentation. Treasury & Digital Asset Management Monitor and reconcile digital asset wallets, custodial accounts, and exchange balances. Track movement of funds across wallets, exchanges, and counterparties. Support treasury operations involving cryptocurrencies and stablecoins. Ensure proper segregation of duties and internal controls over digital asset management. Reconciliation & Controls Perform regular reconciliation between blockchain records, exchanges, custodians, and accounting systems. Investigate and resolve discrepancies promptly. Develop and maintain robust accounting controls and procedures for digital asset activities. Support internal and external audits related to cryptocurrency transactions. Compliance & Risk Management Ensure compliance with UAE regulations and internal financial policies. Support AML, KYC, and transaction monitoring requirements where applicable. Monitor regulatory developments impacting cryptocurrency accounting and reporting. Identify financial and operational risks related to digital asset activities and recommend mitigation measures. Tax & Audit Support Support corporate tax, VAT, and other regulatory reporting requirements involving digital assets. Coordinate with auditors, tax advisors, and regulatory authorities as required. Prepare documentation and schedules for audits and compliance reviews. Process Improvement & Systems Implement and improve accounting processes for cryptocurrency operations. Evaluate and utilize crypto accounting software and reconciliation tools. Support ERP integrations and automation initiatives. Develop management dashboards and reporting metr<br>ics.<br><br>Qualifications Bachelor's Degree in Accounting, Finance, Commerce, or related field. Professional qualification such as CA, ACCA, CPA, CMA, or equivalent pref<br>erred.<br><br>Experience Minimum 5–8 years of accounting or finance experience. Minimum 2–3 years of direct cryptocurrency, blockchain, digital assets, Web3, exchange, or fintech accounting experience. Experience handling crypto exchanges, wallets, custodians, and blockchain transaction reconciliation. Experience preparing financial statements under IFRS. Previous experience in fintech, digital assets, crypto exchanges, blockchain companies, or investment firms is highly pr<br>eferred.<br><br>Technical Skills Strong understanding of IFRS and accounting principles. Cryptocurrency accounting and reporting. Blockchain transaction analysis. Financial statement preparation. Advanced Microsoft Excel skills. Experience with ERP systems (Quick Books). Experience with crypto accounting platforms such as Coin Tracking, Cryptio, Ledgible, Bitwave, or similar is <br>preferred.<br><br>Core Competencies Strong analytical and problem-solving skills. High attention to detail and accuracy. Excellent financial reporting capabilities. Risk awareness and compliance mindset. Ability to work independently and manage multiple priorities. Strong communication and stakeholder management skills. Process-oriented and highl<br>y organized.<br><br>Success Factors Accurate and timely financial reporting of digital asset activities. Zero material reconciliation discrepancies. Strong compliance and audit readiness. Effective management of crypto treasury records and controls. Continuous improvement of accounting processes and reporti<br>ng frameworks.

Transaction Monitoring Manager (Crypto / Digital Assets) Location: Dubai, UAEEmployment Type: Full-Time About the Role We are seeking an experienced Transaction Monitoring Manager to lead and enhance a transaction monitoring framework within a fast-growing crypto and digital assets environment. This role will be responsible for the design, implementation, optimization, and ongoing management of transaction monitoring controls, with a strong focus on on-chain analytics, alert tuning, threshold calibration, rule development, and financial crime risk mitigation. The ideal candidate will combine deep AML/CTF transaction monitoring expertise with hands-on experience analyzing blockchain activity and investigating complex crypto transaction flows across multiple networks.<br>Key Responsibilities Own and manage the end-to-end transaction monitoring program for crypto and digital asset products. Design, implement, and continuously enhance transaction monitoring scenarios, rules, thresholds, and risk-based controls. Lead periodic tuning and optimization exercises to improve alert quality, reduce false positives, and ensure effective risk coverage. Develop and maintain monitoring typologies for money laundering, terrorist financing, sanctions evasion, fraud, mule activity, layering, mixing services, and other crypto-related financial crime risks. Utilize blockchain analytics and on-chain intelligence tools to identify suspicious activity, trace transaction flows, and support investigations. Partner with Compliance, Financial Crime, Product, Engineering, and Data teams to implement monitoring enhancements and new controls. Conduct effectiveness testing, model validation support, and gap assessments of transaction monitoring controls. Produce management information (MI), KPIs, KRIs, and regulatory reporting related to transaction monitoring performance. Support internal and external audits, regulatory examinations, and compliance reviews. Stay current on emerging crypto financial crime typologies, regulatory expectations, and blockchain analytics methodologies. Manage and mentor analysts and investigators within the transaction monitoring function.<br>Required Qualifications5+ years of experience in AML, Financial Crime Compliance, or Transaction Monitoring. At least 2+ years of experience within a cryptocurrency, digital assets, fintech, exchange, custody, or blockchain environment. Demonstrated experience designing and managing transaction monitoring rules, scenarios, thresholds, and alert frameworks. Strong experience conducting transaction monitoring tuning, calibration, optimization, and effectiveness reviews. Hands-on experience with blockchain analytics and on-chain investigation tools such as:Chainalysis TRM Labs Elliptic Similar blockchain intelligence solutions. Strong understanding of blockchain transaction flows, wallet behavior, smart contracts, mixers, bridges, DeFi protocols, and virtual asset risk indicators. Experience investigating complex crypto transaction patterns and identifying suspicious activity. Knowledge of AML/CTF regulations, sanctions compliance, FATF guidance, and virtual asset regulatory frameworks. Strong analytical skills with the ability to interpret large datasets and translate findings into actionable controls. Excellent stakeholder management and communication skills.<br>Preferred Qualifications Experience building transaction monitoring frameworks from the ground up. Experience with data analytics tools such as SQL, Python, or BI platforms. CAMS, CFCS, ICA, or equivalent financial crime certification. Experience supporting global regulatory environments and multi-jurisdictional compliance programs. Previous people management experience.<br>Ideal Candidate Profile You are a subject matter expert in transaction monitoring who understands both traditional AML controls and the unique challenges of monitoring blockchain-based transactions. You have practical experience developing monitoring rules, setting and tuning thresholds, leveraging on-chain analytics tools, and improving alert effectiveness in a crypto-native environment. You are comfortable balancing regulatory expectations with operational efficiency and can lead continuous improvement across the transaction monitoring lifecycle.

About Us<br>ZUPERCT INTERNATIONAL LIMITED (Registration No. 8441119-1), incorporated in 2026 in the Republic of Seychelles, is an emerging global CFD (Contract for Difference) broker headquartered in Dubai, UAE. Founded by a team of seasoned finance professionals, ZUPERCT is committed to providing retail and institutional investors with efficient, transparent, and secure access to global financial markets.<br>Role Overview<br>You will own the full lifecycle of Zuperct's CFD product portfolio — from planning and configuration to launch and ongoing optimization. Leveraging deep knowledge of Middle Eastern client preferences and regulatory requirements, you will ensure our product matrix is competitive, compliant, and growth-enabling. This is a high-impact role where your decisions will directly shape the trading experience for thousands of traders across the GCC.<br>Key Responsibilities Product Planning & Configuration (50%)<br>Lead product matrix development across key asset classes: FX pairs, commodities (Gold, Oil, Silver), global equity indices, crypto CFDs, and single-stock CFDsConfigure product parameters in MT5 Manager: spreads (fixed/floating), leverage tiers, margin requirements, swap/overnight rates, trading sessions, and contract specifications Design and maintain Islamic (Swap-Free) account product offerings in strict accordance with Islamic finance principles — a critical requirement for the GCC market Conduct regular benchmarking against regional and global competitor platforms to ensure Zuperct maintains competitive terms<br>Product Operations & Iteration (30%)<br>Analyze client trading behavior data to identify top-traded instruments and optimize pricing parameters accordingly Collaborate closely with the liquidity team to adjust spreads and depth based on LP quote quality and market conditions Monitor global macroeconomic events and proactively manage product risk parameters (margin changes, trading halts, etc.) Maintain comprehensive product parameter change logs and version control documentation for audit and compliance purposes<br>Market Research & Regulatory Alignment (20%) Research trading preferences, product appetite, and behavioral patterns of Middle Eastern clients (with focus on UAE, Saudi Arabia, Kuwait, Qatar) Ensure all product configurations comply with UAE CMA and FSA regulatory requirements Contribute to client education materials and support the operations team in product onboarding and troubleshooting<br>Requirements Essential Bachelor's degree or above in Finance, Economics, Mathematics, or related field3+ years of experience in CFD/FX broker product management, product operations, or a closely related role Hands-on proficiency with MT4/MT5 product configuration backend (Manager / Admin panels) Deep understanding of CFD mechanics: margin, leverage, swap, spread, contract specifications, and corporate actions Strong analytical skills with proficiency in Excel (pivot tables, VLOOKUP, data segmentation) — SQL is a plus Fluent in English (written and spoken)<br>Preferred<br>UAE or Middle East CFD/FX brokerage experience is a strong priority. Familiarity with UAE CMA, FSCA, and Seychelles FSA regulatory risk control requirements. Arabic language proficiency (written and spoken) — highly valued for client insight and stakeholder communication Mandarin Chinese proficiency — preferred for effective coordination with Group HQCFA, FRM, or CMT certification Direct LP relationship experience with Tier-1 providers (Finalto, IS Prime, etc.).<br>Why Join Us<br>Global stage — Dubai HQ with reach across MENA, Southeast Asia, and beyond High-growth opportunity — Join at the ground floor and shape the business from day one Dual-regulatory credibility — FSA full license + UAE CMA Category 5Professional acceleration — Work alongside top-tier industry veterans and build rare, valuable expertise Competitive compensation — Performance-linked pay with transparent reward structures.

JD: Crypto Accounting Manager Location Dubai, UAEEmployment Type Full-Time Reports ToFinance Director / CFO<br><br><br>Job Purpose We are seeking an experienced Crypto Accounting Manager to oversee accounting operations related to digital assets, cryptocurrency transactions, treasury activities, and financial reporting. The successful candidate will ensure accurate accounting treatment of crypto assets, maintain compliance with applicable accounting standards and regulatory requirements, and support management with financial analysis and reporting. This role requires strong accounting expertise combined with practical experience in cryptocurrency exchanges, wallets, blockchain transactions, digital asset reconciliation, and financial control<br>s.<br><br>Key Responsibilities Crypto Accounting & Financial Reporting Manage accounting and reporting for cryptocurrency and digital asset transactions. Record and reconcile crypto purchases, sales, transfers, staking rewards, mining income, and other blockchain-related activities. Ensure accurate accounting treatment in accordance with IFRS and applicable accounting standards. Prepare monthly, quarterly, and annual financial reports related to digital asset holdings and activities. Maintain detailed records of all crypto transactions and supporting documentation. Treasury & Digital Asset Management Monitor and reconcile digital asset wallets, custodial accounts, and exchange balances. Track movement of funds across wallets, exchanges, and counterparties. Support treasury operations involving cryptocurrencies and stablecoins. Ensure proper segregation of duties and internal controls over digital asset management. Reconciliation & Controls Perform regular reconciliation between blockchain records, exchanges, custodians, and accounting systems. Investigate and resolve discrepancies promptly. Develop and maintain robust accounting controls and procedures for digital asset activities. Support internal and external audits related to cryptocurrency transactions. Compliance & Risk Management Ensure compliance with UAE regulations and internal financial policies. Support AML, KYC, and transaction monitoring requirements where applicable. Monitor regulatory developments impacting cryptocurrency accounting and reporting. Identify financial and operational risks related to digital asset activities and recommend mitigation measures. Tax & Audit Support Support corporate tax, VAT, and other regulatory reporting requirements involving digital assets. Coordinate with auditors, tax advisors, and regulatory authorities as required. Prepare documentation and schedules for audits and compliance reviews. Process Improvement & Systems Implement and improve accounting processes for cryptocurrency operations. Evaluate and utilize crypto accounting software and reconciliation tools. Support ERP integrations and automation initiatives. Develop management dashboards and reporting metr<br>ics.<br><br>Qualifications Bachelor's Degree in Accounting, Finance, Commerce, or related field. Professional qualification such as CA, ACCA, CPA, CMA, or equivalent pref<br>erred.<br><br>Experience Minimum 5–8 years of accounting or finance experience. Minimum 2–3 years of direct cryptocurrency, blockchain, digital assets, Web3, exchange, or fintech accounting experience. Experience handling crypto exchanges, wallets, custodians, and blockchain transaction reconciliation. Experience preparing financial statements under IFRS. Previous experience in fintech, digital assets, crypto exchanges, blockchain companies, or investment firms is highly pr<br>eferred.<br><br>Technical Skills Strong understanding of IFRS and accounting principles. Cryptocurrency accounting and reporting. Blockchain transaction analysis. Financial statement preparation. Advanced Microsoft Excel skills. Experience with ERP systems (Quick Books). Experience with crypto accounting platforms such as Coin Tracking, Cryptio, Ledgible, Bitwave, or similar is <br>preferred.<br><br>Core Competencies Strong analytical and problem-solving skills. High attention to detail and accuracy. Excellent financial reporting capabilities. Risk awareness and compliance mindset. Ability to work independently and manage multiple priorities. Strong communication and stakeholder management skills. Process-oriented and highl<br>y organized.<br><br>Success Factors Accurate and timely financial reporting of digital asset activities. Zero material reconciliation discrepancies. Strong compliance and audit readiness. Effective management of crypto treasury records and controls. Continuous improvement of accounting processes and reporti<br>ng frameworks.

Transaction Monitoring Manager (Crypto / Digital Assets) Location: Dubai, UAEEmployment Type: Full-Time About the Role We are seeking an experienced Transaction Monitoring Manager to lead and enhance a transaction monitoring framework within a fast-growing crypto and digital assets environment. This role will be responsible for the design, implementation, optimization, and ongoing management of transaction monitoring controls, with a strong focus on on-chain analytics, alert tuning, threshold calibration, rule development, and financial crime risk mitigation. The ideal candidate will combine deep AML/CTF transaction monitoring expertise with hands-on experience analyzing blockchain activity and investigating complex crypto transaction flows across multiple networks.<br>Key Responsibilities Own and manage the end-to-end transaction monitoring program for crypto and digital asset products. Design, implement, and continuously enhance transaction monitoring scenarios, rules, thresholds, and risk-based controls. Lead periodic tuning and optimization exercises to improve alert quality, reduce false positives, and ensure effective risk coverage. Develop and maintain monitoring typologies for money laundering, terrorist financing, sanctions evasion, fraud, mule activity, layering, mixing services, and other crypto-related financial crime risks. Utilize blockchain analytics and on-chain intelligence tools to identify suspicious activity, trace transaction flows, and support investigations. Partner with Compliance, Financial Crime, Product, Engineering, and Data teams to implement monitoring enhancements and new controls. Conduct effectiveness testing, model validation support, and gap assessments of transaction monitoring controls. Produce management information (MI), KPIs, KRIs, and regulatory reporting related to transaction monitoring performance. Support internal and external audits, regulatory examinations, and compliance reviews. Stay current on emerging crypto financial crime typologies, regulatory expectations, and blockchain analytics methodologies. Manage and mentor analysts and investigators within the transaction monitoring function.<br>Required Qualifications5+ years of experience in AML, Financial Crime Compliance, or Transaction Monitoring. At least 2+ years of experience within a cryptocurrency, digital assets, fintech, exchange, custody, or blockchain environment. Demonstrated experience designing and managing transaction monitoring rules, scenarios, thresholds, and alert frameworks. Strong experience conducting transaction monitoring tuning, calibration, optimization, and effectiveness reviews. Hands-on experience with blockchain analytics and on-chain investigation tools such as:Chainalysis TRM Labs Elliptic Similar blockchain intelligence solutions. Strong understanding of blockchain transaction flows, wallet behavior, smart contracts, mixers, bridges, DeFi protocols, and virtual asset risk indicators. Experience investigating complex crypto transaction patterns and identifying suspicious activity. Knowledge of AML/CTF regulations, sanctions compliance, FATF guidance, and virtual asset regulatory frameworks. Strong analytical skills with the ability to interpret large datasets and translate findings into actionable controls. Excellent stakeholder management and communication skills.<br>Preferred Qualifications Experience building transaction monitoring frameworks from the ground up. Experience with data analytics tools such as SQL, Python, or BI platforms. CAMS, CFCS, ICA, or equivalent financial crime certification. Experience supporting global regulatory environments and multi-jurisdictional compliance programs. Previous people management experience.<br>Ideal Candidate Profile You are a subject matter expert in transaction monitoring who understands both traditional AML controls and the unique challenges of monitoring blockchain-based transactions. You have practical experience developing monitoring rules, setting and tuning thresholds, leveraging on-chain analytics tools, and improving alert effectiveness in a crypto-native environment. You are comfortable balancing regulatory expectations with operational efficiency and can lead continuous improvement across the transaction monitoring lifecycle.

About Us<br>ZUPERCT INTERNATIONAL LIMITED (Registration No. 8441119-1), incorporated in 2026 in the Republic of Seychelles, is an emerging global CFD (Contract for Difference) broker headquartered in Dubai, UAE. Founded by a team of seasoned finance professionals, ZUPERCT is committed to providing retail and institutional investors with efficient, transparent, and secure access to global financial markets.<br>Role Overview<br>You will own the full lifecycle of Zuperct's CFD product portfolio — from planning and configuration to launch and ongoing optimization. Leveraging deep knowledge of Middle Eastern client preferences and regulatory requirements, you will ensure our product matrix is competitive, compliant, and growth-enabling. This is a high-impact role where your decisions will directly shape the trading experience for thousands of traders across the GCC.<br>Key Responsibilities Product Planning & Configuration (50%)<br>Lead product matrix development across key asset classes: FX pairs, commodities (Gold, Oil, Silver), global equity indices, crypto CFDs, and single-stock CFDsConfigure product parameters in MT5 Manager: spreads (fixed/floating), leverage tiers, margin requirements, swap/overnight rates, trading sessions, and contract specifications Design and maintain Islamic (Swap-Free) account product offerings in strict accordance with Islamic finance principles — a critical requirement for the GCC market Conduct regular benchmarking against regional and global competitor platforms to ensure Zuperct maintains competitive terms<br>Product Operations & Iteration (30%)<br>Analyze client trading behavior data to identify top-traded instruments and optimize pricing parameters accordingly Collaborate closely with the liquidity team to adjust spreads and depth based on LP quote quality and market conditions Monitor global macroeconomic events and proactively manage product risk parameters (margin changes, trading halts, etc.) Maintain comprehensive product parameter change logs and version control documentation for audit and compliance purposes<br>Market Research & Regulatory Alignment (20%) Research trading preferences, product appetite, and behavioral patterns of Middle Eastern clients (with focus on UAE, Saudi Arabia, Kuwait, Qatar) Ensure all product configurations comply with UAE CMA and FSA regulatory requirements Contribute to client education materials and support the operations team in product onboarding and troubleshooting<br>Requirements Essential Bachelor's degree or above in Finance, Economics, Mathematics, or related field3+ years of experience in CFD/FX broker product management, product operations, or a closely related role Hands-on proficiency with MT4/MT5 product configuration backend (Manager / Admin panels) Deep understanding of CFD mechanics: margin, leverage, swap, spread, contract specifications, and corporate actions Strong analytical skills with proficiency in Excel (pivot tables, VLOOKUP, data segmentation) — SQL is a plus Fluent in English (written and spoken)<br>Preferred<br>UAE or Middle East CFD/FX brokerage experience is a strong priority. Familiarity with UAE CMA, FSCA, and Seychelles FSA regulatory risk control requirements. Arabic language proficiency (written and spoken) — highly valued for client insight and stakeholder communication Mandarin Chinese proficiency — preferred for effective coordination with Group HQCFA, FRM, or CMT certification Direct LP relationship experience with Tier-1 providers (Finalto, IS Prime, etc.).<br>Why Join Us<br>Global stage — Dubai HQ with reach across MENA, Southeast Asia, and beyond High-growth opportunity — Join at the ground floor and shape the business from day one Dual-regulatory credibility — FSA full license + UAE CMA Category 5Professional acceleration — Work alongside top-tier industry veterans and build rare, valuable expertise Competitive compensation — Performance-linked pay with transparent reward structures.

JD: Crypto Accounting Manager Location Dubai, UAEEmployment Type Full-Time Reports ToFinance Director / CFO<br><br><br>Job Purpose We are seeking an experienced Crypto Accounting Manager to oversee accounting operations related to digital assets, cryptocurrency transactions, treasury activities, and financial reporting. The successful candidate will ensure accurate accounting treatment of crypto assets, maintain compliance with applicable accounting standards and regulatory requirements, and support management with financial analysis and reporting. This role requires strong accounting expertise combined with practical experience in cryptocurrency exchanges, wallets, blockchain transactions, digital asset reconciliation, and financial control<br>s.<br><br>Key Responsibilities Crypto Accounting & Financial Reporting Manage accounting and reporting for cryptocurrency and digital asset transactions. Record and reconcile crypto purchases, sales, transfers, staking rewards, mining income, and other blockchain-related activities. Ensure accurate accounting treatment in accordance with IFRS and applicable accounting standards. Prepare monthly, quarterly, and annual financial reports related to digital asset holdings and activities. Maintain detailed records of all crypto transactions and supporting documentation. Treasury & Digital Asset Management Monitor and reconcile digital asset wallets, custodial accounts, and exchange balances. Track movement of funds across wallets, exchanges, and counterparties. Support treasury operations involving cryptocurrencies and stablecoins. Ensure proper segregation of duties and internal controls over digital asset management. Reconciliation & Controls Perform regular reconciliation between blockchain records, exchanges, custodians, and accounting systems. Investigate and resolve discrepancies promptly. Develop and maintain robust accounting controls and procedures for digital asset activities. Support internal and external audits related to cryptocurrency transactions. Compliance & Risk Management Ensure compliance with UAE regulations and internal financial policies. Support AML, KYC, and transaction monitoring requirements where applicable. Monitor regulatory developments impacting cryptocurrency accounting and reporting. Identify financial and operational risks related to digital asset activities and recommend mitigation measures. Tax & Audit Support Support corporate tax, VAT, and other regulatory reporting requirements involving digital assets. Coordinate with auditors, tax advisors, and regulatory authorities as required. Prepare documentation and schedules for audits and compliance reviews. Process Improvement & Systems Implement and improve accounting processes for cryptocurrency operations. Evaluate and utilize crypto accounting software and reconciliation tools. Support ERP integrations and automation initiatives. Develop management dashboards and reporting metr<br>ics.<br><br>Qualifications Bachelor's Degree in Accounting, Finance, Commerce, or related field. Professional qualification such as CA, ACCA, CPA, CMA, or equivalent pref<br>erred.<br><br>Experience Minimum 5–8 years of accounting or finance experience. Minimum 2–3 years of direct cryptocurrency, blockchain, digital assets, Web3, exchange, or fintech accounting experience. Experience handling crypto exchanges, wallets, custodians, and blockchain transaction reconciliation. Experience preparing financial statements under IFRS. Previous experience in fintech, digital assets, crypto exchanges, blockchain companies, or investment firms is highly pr<br>eferred.<br><br>Technical Skills Strong understanding of IFRS and accounting principles. Cryptocurrency accounting and reporting. Blockchain transaction analysis. Financial statement preparation. Advanced Microsoft Excel skills. Experience with ERP systems (Quick Books). Experience with crypto accounting platforms such as Coin Tracking, Cryptio, Ledgible, Bitwave, or similar is <br>preferred.<br><br>Core Competencies Strong analytical and problem-solving skills. High attention to detail and accuracy. Excellent financial reporting capabilities. Risk awareness and compliance mindset. Ability to work independently and manage multiple priorities. Strong communication and stakeholder management skills. Process-oriented and highl<br>y organized.<br><br>Success Factors Accurate and timely financial reporting of digital asset activities. Zero material reconciliation discrepancies. Strong compliance and audit readiness. Effective management of crypto treasury records and controls. Continuous improvement of accounting processes and reporti<br>ng frameworks.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Vendor Manager position is for a passionate customer and category advocate within Amazon, with proven analytical capabilities and project management skills, great attention to detail, and the ability to effectively prioritize and multi-task and a proven record of driving category growth. The VM must be an effective leader and communicator in working with some of Amazon UAE most important partners and vendors, as well as with internal colleagues and cross-functional leaders. The ideal candidate will be a self-starter with a passion for retail and a high level of flexibility and commitment.<br> <br> A successful VM will be able to: <br> - Act as the ‘business owner’ for assigned categories, possessing a complete understanding (inclusive of the strategic context) of internal and external variables that impact your business (this entails owning forecasting, monitoring, understanding and reporting on the business, along with responsibility for driving projects and promotions to achieve business objectives)<br> - Have a thorough understanding of the industry, seasonality and business trends/events, and continually monitor competitor/industry developments<br> - Maximize Amazon’s business profitability and selection expansion opportunities<br> - Have a complete understanding of the customer needs, both existing and potential, and use that knowledge to advocate for and drive delivery of site features that provide Amazon customers with an unparalleled shopping experience<br> - Manage vendor relationships - manage supplier/partner contracts, manage day-to-day relationships, and negotiate and secure marketing funds<br> - Create business plans for new opportunities and develop and execute project plans for the launch of new features, incorporating merchandising and pricing strategies<br> - Coordinate cross-functional teams, and communicate with internal and external stakeholder, while meeting tight deadlines<br> - Conduct financial analysis of business opportunities to meet and exceed revenue and profitability targets<br>The Vendor Manager position is for a passionate customer and category advocate within Amazon, with proven analytical capabilities and project management skills, great attention to detail, and the ability to effectively prioritize and multi-task and a proven record of driving category growth. The VM must be an effective leader and communicator in working with some of Amazon.com most important partners and vendors, as well as with internal colleagues and cross-functional leaders. The ideal candidate will be a self-starter with a passion for retail and a high level of flexibility and commitment.<br>- 3+ years of with Excel experience<br>- 5+ years of retail, operations, product or program management, or business management/consulting with negotiations and delivering results experience<br>- Bachelor's degree, or 3+ years of professional or military experience<br>- Experience with financial analysis and P&amp;L ownership<br>- Experience managing large data sets and utilizing to drive performance and process improvements<br>- Experience in vendor negotiations, pricing and promotion, inventory management, and product development<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>

We are currently looking for a Venture Development Manager to support a key initiative within the Department of Culture and Tourism – Abu Dhabi (DCT Abu Dhabi) on a 12-month freelance contract.<br>DCT Abu Dhabi is the government entity responsible for driving the sustainable growth of Abu Dhabi’s culture and tourism sectors, playing a central role in positioning the emirate as a global hub for culture, creativity, and tourism.<br>This role sits within a high-impact program focused on strengthening Abu Dhabi’s gaming ecosystem by supporting the development of early-stage ventures and founder communities. The successful candidate will help design and scale incubation and acceleration programs, as well as establish dedicated pathways to support Emirati entrepreneurs in creating and growing original gaming IP.<br>Key Responsibilities<br>Incubator Design & Implementation Lead the design and rollout of an early-stage incubation program that supports founders from concept through prototype and product-market fit Assess delivery options, including integration with existing platforms, standalone incubators, and international partnerships, and develop supporting business cases Design program components, including founder support, product development resources, grants, and launch and follow-on pathways Drive implementation, partner coordination, and reporting activities Support team build-out and scaling of the platform<br>Acceleration Track Set-UpLead the design and launch of a gaming acceleration track that supports studios from prototype to commercial scale, market launch, and follow-on funding Define the program model, including cohort structure, intake criteria, in-kind support, mentorship, and targeted investment mechanisms Evaluate build-versus-partner approaches and define operating models accordingly Source, assess, and select delivery partners and operators, establishing mandates, economics, and success metrics Lead founder sourcing, selection, onboarding, and performance management across cohorts<br>Emirati Development Program Lead the setup of a dedicated pathway for Emirati-led ventures to create, launch, and scale original gaming IPDesign program components, including grants, mentorship, milestone-based support, and access to publishers, investors, and international showcases Manage applicant sourcing, selection, and milestone governance, linking funding to clearly defined progress gates Build founder pipelines through universities, creator communities, and ecosystem partners Represent the program to key stakeholders and partners<br><br>Requirements6–8 years of experience within fast paced ecosystem and proven internal promotions Manager level within MBB or an equivalent top-tier strategy firm Direct hands-on experience with early-stage ventures, including incubation, acceleration, venture building, or corporate venture capital Proven experience designing and delivering founder-support initiatives or venture development programs<br><br>Core Capabilities Strong structuring and problem-solving skills, with the ability to translate ambiguous mandates into actionable plans, operating models, and business cases Proven capability to design and stand-up new programs and initiatives end-to-end Ability to independently lead workstreams and drive execution Strong stakeholder management and communication skills Strong working knowledge of AI tools and their application to strategy, investment evaluation, and project management Ability to engage credibly with founders, delivery partners, and senior stakeholders Excellent presentation and project management capabilities<br><br>Contract Duration12-month contract<br><br>Location Abu Dhabi, United Arab Emirates<br>Interested candidates are welcome to apply or share their CV for consideration.

Solution & Service Manager (Middle East) Sigenergy focuses on developing cutting-edge all-scenario energy solutions, with products ranging from energy storage systems to solar inverters and EV chargers. Our world-class R&D team of hundreds of top industry experts shares the vision of making the world greener via continuous innovation. With global sales and services, we aim to become our customers' most trusted partner on their journey to a more sustainable future.<br>https://www.sigenergy.com/en<br>As a Solution & Service Manager (Middle East), you will be responsible for driving the success of Sigenergy's product portfolio by providing technical expertise, solution design, and consultative support to customers and partners. Your goal is to ensure that customers and partners can leverage Sigenergy solutions effectively, while enabling business growth through strong pre-sales engagement and solution positioning. You will also play a key role in training and knowledge transfer within the market.<br>Key Responsibilities1. Solution Design & Technical Consultation Work closely with sales teams and customers to design PV solar & ESS solutions tailored to project requirements Provide technical expertise during pre-sales discussions, including system sizing, configuration, and optimization Collaborate with HQ product and R&D teams to align customer requirements with product roadmaps Ensure solutions comply with local technical standards, safety requirements, and regulatory guidelines<br>2. Customer & Partner Engagement Act as a trusted technical advisor for customers, installers, EPCs, and distributors Participate in customer meetings, presentations, and negotiations, providing solution insights Gather market feedback and relay it to HQ for continuous improvement of product and service offerings<br>3. Training & Enablement Organize and deliver technical training sessions for employees, customers, and partners (online and on-site) Topics include product features, solution design, installation best practices, and safety guidelines Develop training materials, solution guides, and knowledge resources to strengthen partner ecosystem capabilities<br>4. Solution Performance & Reporting Monitor solution adoption and performance in the market, identifying gaps and improvement opportunities Track KPIs to measure solution effectiveness and customer satisfaction Prepare regular reports for management on market needs, solution deployment, and competitive positioning<br>5. Service Engineering Lead on-site installation, commissioning and full-range testing of PV and energy storage systems (DC side, AC side, EMS & SCADA systems), ensuring all operational parameters meet design standards and grid connection acceptance requirements. Respond promptly to identify and resolve on-site technical faults related to equipment, communication, data and other issues to keep projects on track. Maintain client relationships, update project progress regularly and address inquiries in a timely manner. Organize training for client operation and maintenance staff to improve overall service satisfaction. Provide after-sales technical support for products and systems under warranty. Respond quickly to service requests, accurately diagnose and efficiently fix faults regarding equipment, communication links, data transmission and system control. Minimize downtime and ensure continuous and stable system operation.<br><br><br>Qualifications Bachelor’s degree/deep experience in Electrical Engineering, Renewable Energy, or related field At least 3 years of practical working experience in the solar power and energy storage system industry Strong technical knowledge of PV solar & ESS systems, including design, installation, and operation Proven experience in technical consulting, solution selling, and customer/partner enablement Excellent project management skills with a record of successfully supporting complex solution deployments Strong interpersonal and communication skills; ability to influence stakeholders and build trusted relationships Proficiency in relevant software tools (e.g., PVsys, Auto CAD, MS Office) Fluent in Arabic and English, fluent in Chinese (mandarin) is plus. Willingness to travel domestically & internationally as required