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<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint.&nbsp;</p><br><br><br><p>By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr’s unified platform provides powerful solutions for every customer-facing team — spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management — enabling enterprises to unify data, break down silos, and act on real-time insights.&nbsp;</p><br><br><br><p>Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.&nbsp;</p><br><br><br><b>Job Description</b><br><br><br><p><b>Overview</b>&nbsp;</p><br><br><br><p>Sprinklr is looking for a <b>Lead Solutions Consultant</b>&nbsp;to partner with Sales and drive revenue growth through advanced solution design and strategic customer engagement.&nbsp;</p><br><br><br><p><b>What&nbsp;You’ll&nbsp;Do</b>&nbsp;</p><br><br><ul><li>Design and present customized solutions using Sprinklr’s AI-powered Unified-CXM platform.&nbsp;</li><li>Collaborate with Sales and&nbsp;consulting teams&nbsp;to integrate AI and data science capabilities into customer environments.&nbsp;</li><li>Showcase&nbsp;advanced automation solutions, including agentic AI and AI-powered workflows.&nbsp;</li><li>Architect scalable, high-performance, and cost-efficient enterprise solutions.&nbsp;</li><li>Provide&nbsp;strategic guidance on data architecture, API integrations, and multi- and hybrid-cloud environments.&nbsp;</li><li>Lead key pre-sales activities such as executive presentations, technical workshops, RFP responses, and proof-of-concept engagements.&nbsp;</li><li>Partner with the broader Sprinklr ecosystem to&nbsp;validate&nbsp;requirements and deliver “art-of-the-possible” demonstrations.&nbsp;</li><li>Apply design thinking and human-centered design principles to enterprise experience solutions.&nbsp;</li><li>Travel up to 40% and remain local to key customer regions.&nbsp;</li></ul><br><p><b>Qualifications</b>&nbsp;</p><br><br><ul><li>Bachelor’s degree in Computer Science, Mathematics, or Engineering;&nbsp;Master’s&nbsp;degree preferred.&nbsp;</li><li>8+ years of experience in enterprise architecture, data architecture, and Contact Center/UC environments.&nbsp;</li><li>5+ years designing solutions within&nbsp;CCaaS&nbsp;platforms.&nbsp;</li><li>Experience implementing AI-driven solutions for&nbsp;martech&nbsp;and social platforms.&nbsp;</li><li>Expertise&nbsp;in cloud contact center ecosystems (e.g., Genesys, Amazon Connect, NICE, Five9).&nbsp;</li><li>Strong communicator with the ability to translate technical concepts into business value.&nbsp;</li><li>Demonstrated thought leadership through publishing, speaking, or industry engagement.&nbsp;</li><li>Proven ability to lead deep architectural discovery engagements.&nbsp;</li></ul><br><br><p><b>We focus on our mission</b>: Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers. Our vision was clear: to unify fragmented teams, tools and data — helping large organizations build deeper, more meaningful connections with the people they serve. Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing, and Sprinklr Insights. Sprinklr is here to do three things:&nbsp;</p><br><br><ul><li><p>Lead a new category of enterprise software that we call Unified-CXM.&nbsp;</p><br><br></li></ul><ul><li><p>Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience.&nbsp;</p><br><br></li><li><p>Create a culture of customer obsession, with trust, teamwork, and accountability.</p><br><br></li></ul><br><p><b>We believe in our product</b>: Customers who value exceptional customer experiences have what they need on our single unified platform, built with an operating system approach on a single codebase. That means that everything — and everyone — can work together to service, respond, sell, and market to customers on the channels they prefer. While Unified Customer Experience Management (Unified-CXM) as a category is just getting started, we are well on our way to creating a no-compromise, unified approach to better customer experiences for the world’s leading enterprise brands.&nbsp;</p><br><br><br><p><b>We invest in our people</b>: We offer a comprehensive suite of benefits designed to help each member of our team thrive. Sprinklr believes that you should be able to get the type of care you need for your personal well-being when you need it. We offer you and your family voluntary healthcare coverage in countries where applicable. We believe it is important to take time off – it is essential for your mental and physical wellbeing. We provide Sprinklrites with paid time off to recharge and spend time with loved ones. We want to grow our talent with purpose. Our open Mentoring Program is designed to create meaningful connections that support growth and amplify our focus.&nbsp;</p><br><br><br><p>To learn more about employee benefits by region, <span><u>click here</u></span>.&nbsp;</p><br><br><br><p>To learn more about all-things-Sprinklr, visit our candidate resource hub <span><u>here</u></span>.&nbsp;</p><br><br><br><br><p><b><span>EEO - Our philosophy</span></b><span>: Our goal is to ensure every employee feels like they belong and are operating in a collaborative environment. We fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful. &nbsp;</span></p><br><br><br><p><span>Sprinklr is proud to be an equal-opportunity workplace and complies with all applicable federal, state, and local fair employment practices laws. We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable law.&nbsp;</span></p><br><br><br><p><span>Reasonable accommodations are available upon request during the interview process. To request an accommodation, please work directly with your recruitment coordinator or recruiter.&nbsp;</span></p><br><br><br><p><b>Warning about Recruiting Scams: </b>Please be vigilant for recruiting scams impersonating Sprinklr. Sprinklr will never ask you for money, to pay for equipment, or for unnecessary personal information during the interview process. Sprinklr will also never pay in Bitcoin or send email communications from our executives. Please <span><u>review</u></span> the Federal Trade Commission's advice to avoid these types of scams. </p><br><br><br><p>If you are contacted by someone whom you suspect may not be appropriately representing Sprinklr, please do not engage and block their email or phone number immediately.</p><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Do you want your voice heard and your actions to count? </b></p><br><p>Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.</p><br><p>With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.</p><br><p>Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.</p><br><p>MUFG is seeking a Director for its Derivatives Solutions Group (DSG) in Dubai, offering you the opportunity to join a globally respected financial institution renowned for its commitment to excellence and client-centric approach. In this pivotal role, you will be at the forefront of delivering tailored derivatives solutions to a diverse EMEA client base, with a particular focus on the Middle East and Africa. You will collaborate closely with internal teams across Debt Capital Markets, Project Finance, Leveraged Finance, Aviation Finance, Securitisation, and Rates Trading, ensuring seamless execution and robust post-trade support. MUFG’s inclusive culture, supportive leadership, and dedication to professional development make this an exceptional environment for your growth. The organisation values dependability, knowledge-sharing, and offers flexible working opportunities alongside generous pension contributions and ongoing training. If you are passionate about building trusted client relationships and thrive in a communal setting where your expertise is valued, this is the ideal next step in your career.</p><br><br><p><b><span>What you'll do:</span></b></p><br><br><ul><li>Manage and develop relationships with key MUFG Bank clients including corporates, financial sponsors, project finance companies and others to expand the department’s international business and enhance the franchise of MUFG Securities.</li><li>Accurately price, model, execute, and book all relevant transactions as well as risk positions while maintaining meticulous attention to detail throughout each stage of the process.</li><li>Share pricing requests with relevant trading desks such as XVA and CVA desk by providing accurate information required for timely pricing decisions.</li><li>Work collaboratively with internal teams including Debt Capital Markets, Project Finance, Leveraged Finance and more to promote cross-selling opportunities across the firm.</li><li>Lead the production of tailor-made client presentations and pitch-books that incorporate news updates, economic data, and macro themes relevant to customer needs.</li><li>Oversee all internal workstreams for clients including KYC procedures, legal documentation preparation, lifecycle management of trades, and resolution of any issues arising during trade lifecycles.</li><li>Collaborate closely with other members of the DSG team by covering client requests when needed to ensure consistent service delivery.</li><li>Contribute actively to new initiatives or product development as determined by the head of DSG team to keep offerings fresh and responsive to market demands.</li><li>Ensure compliance with regulatory requirements applicable to both MUFG Bank and MUFG Securities EMEA plc by operating on an entity-neutral basis without favour.</li><li>Identify potential conflicts between MUFG Bank and MUFG Securities EMEA plc needs; escalate issues appropriately while maintaining legal entity integrity.</li></ul><br><p><b><span>What you bring:</span></b></p><br><br><ul><li>Solid experience in a similar role within derivatives sales or structuring is essential for success in this position.</li><li>Existing client relationships within the MENA region are highly valued as they demonstrate your ability to connect effectively with local stakeholders.</li><li>Proven expertise in interest rate derivatives products including swaps, structured products and FX instruments is required.</li><li>Bachelor’s degree is mandatory; advanced qualifications such as MBA, MSc or CFA are considered advantageous or equivalent work experience.</li><li>Excellent Microsoft Office skills (including Excel for modelling transactions and PowerPoint for preparing presentations) are necessary.</li><li>Demonstrated ability in preparing detailed client presentations and term sheets that communicate complex concepts clearly.</li><li>Fluency in English is required for effective communication across diverse teams and clients.</li><li>Outstanding communication skills enable you to build rapport quickly while conveying technical information accurately.</li><li>Results-driven mindset paired with accountability ensures you consistently meet desk revenue targets through trade execution.</li><li>A proactive approach combined with strong organisational skills allows you to manage large workloads efficiently under tight deadlines.</li></ul><br><p><b><span>What sets this company apart:</span></b></p><br><p>MUFG stands out as one of the world’s leading financial institutions committed not only to delivering exceptional banking services but also fostering an inclusive workplace where every employee feels valued. With a rich heritage rooted in trustworthiness and knowledge-sharing, MUFG offers flexible working opportunities designed around your personal needs alongside generous pension contributions that secure your future. The company invests heavily in ongoing training programmes so you can continue developing professionally while benefiting from supportive leadership that encourages collaboration across departments. At MUFG Dubai’s DIFC office—located at the heart of one of the region’s most vibrant financial hubs—you’ll enjoy access to cutting-edge resources within a networked environment built on mutual respect. The organisation’s dedication to ethical conduct ensures compliance remains paramount while empowering employees like yourself to resolve challenges thoughtfully. By joining MUFG’s Derivatives Solutions Group team you become part of a global community united by shared goals: delivering value for clients through dependable service backed by expert knowledge.</p><br><p><b><span>What's next:</span></b></p><br><p>If you are ready to take your career forward by joining a collaborative team at one of the world’s most respected banks—apply now!</p><br><p>Apply today by clicking on the link provided.</p><br><p>This advert will close 10th August 2026</p><br><br><p><span>We are open to considering flexible working requests in line with organisational requirements.</span></p><br><p><span>MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.</span></p><br><p><span>We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.</span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><span><span><span>Head Bartender - Casea 101</span></span></span>&nbsp;<br><span><span>(<span>20043</span></span></span>)</p><br> <p><span><span>At One&amp;Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.&nbsp;</span></span></p><br> <p><br><span><span>Glistening on a private apex of Palm Island, One&amp;Only The Palm is an intimate beach-front retreat where the wonders of modern Dubai meet the charms of old Arabia. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.</span></span></p><br> <p><span>With stunning resorts located across the globe and exciting expansion planned, Kerzner International currently has a fantastic opportunity for a <strong>Head Bartender</strong> to join Food &amp; Beverage team at<strong> One&amp;Only The Palm Resort </strong>in Dubai.</span></p><br> <p><span>With the global growth of our brands, you will be an integral part of the Resort’s success, and your role goes beyond crafting exceptional beverages for our guests. As a Head Bartender, you will lead the bar team in creating a warm, engaging, and energetic atmosphere while ensuring a seamless bar experience for every guest. You will oversee beverage preparation, bar operations, and service quality, maintain high standards of creativity, consistency, and guest satisfaction while upholding our company’s core values.</span></p><br> <p><span>Key Duties and Responsibilities</span></p><br> <ul> <li><span>Complete Stock orders at the end of evening shift.</span></li> <li><span>Monitor that all drinks made adhere to the recipes and are to the standard of the resort. </span></li> <li><span>Responsible for serving beverages to the guests according to the One&amp;Only standards with emphasis on accuracy and speed.</span></li> <li><span>Responsible for mixing all types of drinks and cocktails based on standardized recipes.</span></li> <li><span>Responsible for the proper storage and safety of all the stocks in the bar.</span></li> <li><span>Responsible for the cleanliness and maintenance of the bar area, chillier, fringes, bar floor, storage areas and all equipment and tools inside the bar.</span></li> <li><span>Perform other tasks assigned by the Manager which leads to guest satisfaction and profit for the Hotel.</span></li> <li><span>Prepare Daily Bar Inventory and the Inter-Transfer Report. </span></li> <li><span>Breakage/ Spoilage/ Spillage Report, Full Bottle Sales Report, Daily operating equipment inventory for the bar.</span></li> <li><span>Prepare Beverage Supplies, Operating Supplies and Food Supplies Requisition for the Bar.</span></li> <li><span>Maintain bar stock according to established par stock level and arranges requisitioned items according to the appropriate storage condition of the specific wines and spirits.</span></li> <li><span>Maintain adequate bar supplies such as napkins, straws, cocktail picks, etc., arrange them neatly in the assigned areas.</span></li> <li><span>Maintain sufficient supply of ice in the ice bins for service hours.</span></li> <li><span>Maintain sufficient supplies of linen, rags, bar mats, etc., required in the bar.</span></li> <li><span>Receive payment from guests and handle cashiering tasks when assigned in Outlets with self-cashiering like Pool Side.</span></li> <li><span>Account for the sales of the outlet in the shift assigned.</span></li> <li><span>Validate guest orders in the guest check and compete for the total sales.</span></li> <li><span>Prepare the Food and Beverage Cashier’s report for the outlet ensuring that the recorded sales and the amount of cash in the cash box tallies.</span></li> <li><span>To be responsible for turning over the sales and the report for the day to the Head Cashier.</span></li> <li><span>Maintain clean and sufficient operating equipment such as glassware, bar tools and equipment, chinaware, etc., required for service hours in the bar.</span></li> <li><span>Handle the orderly stocking of glassware and ensure adequate stock and inventory is maintained.</span></li> <li><span>Conduct monthly inventory of the operating equipment in the bar.</span></li> <li><span>Check and control the temperature of the bar chillier and wine chillier.</span></li> <li><span>Mix and prepare alcoholic and non-alcoholic drinks according to the standardized recipes of the drinks.</span></li> <li><span>Set up the bar according to standard countertop set-up before service hours.</span></li> <li><span>To be responsible for the preparation of all mise-en-place before the service hours.</span></li> <li><span>Prepare sugar syrup required for drink preparation.</span></li> <li><span>Prepare fruit juices required for mixing cocktails.</span></li> <li><span>Serve the different types of wine according to the appropriate standards.</span></li> <li><span>Store the wine appropriately and control the temperature of the storage area</span></li> <li><span>Perform the sequence of service, like all the other service attendants.</span></li> <li><span>To be capable of suggestive selling to boost the sales of wines and spirits in the bar.</span></li> <li><span>Communicate with the guest in selling the products and service of the outlet.</span></li> <li><span>Establish and maintain good relations with co-colleagues within the department and with other departments.</span></li> </ul> <p><span>A suitable candidate should have 1–2 years of experience in a 5‑star hotel, resort, or upscale bar environment, with strong knowledge of beverage service standards, mixology basics, and bar operations. The candidate must demonstrate excellent personal presentation, strong interpersonal skills, and the ability to build positive rapport with a diverse and high‑profile clientele. should be a dynamic team player, committed to delivering exceptional guest service and creating a welcoming, energetic bar atmosphere. Excellent English communication skills are required, and proficiency in an additional language is an advantage.</span></p><br> <p><span>At One&amp;Only creating <strong>JOY</strong> is at the forefront of everything we do. If you are the one to make every detail count and are bold to go beyond the obvious in every task assigned with positive energy &amp; have the passion to make it happen, then we are looking for you.</span></p><br> <p><span>Please apply directly through this website and submit your most recent CV.&nbsp;</span></p><br> <p><span>We <strong>Thank You</strong> for your interest at Kerzner –One&amp;Only Resorts. Please note that only shortlisted candidates will be contacted.</span></p><br> <p><span><span>Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><strong>Why Oracle&nbsp;NetSuite</strong></span></p><br><p><span>Founded in 1998,&nbsp;Oracle&nbsp;NetSuite was the first cloud company – ushering in the new era of cloud computing. NetSuite’s mission is to deliver one system, the suite, that gives leaders a complete view into their business.&nbsp;&nbsp;</span></p><br><p><span>As&nbsp;the&nbsp;industry leading cloud business system recognised in Gartner’s Magic Quadrants, NetSuite&nbsp;includes&nbsp;financials, inventory management, HR, professional services automation,&nbsp;commerce, and more.&nbsp;Tens of thousands of customers all over the world trust NetSuite&nbsp;to give their businesses&nbsp;the visibility, agility, and control needed to make data-informed decisions quickly.&nbsp;&nbsp;</span></p><br><p><span>NetSuite is a place where you can build a career and have fun while doing so! We’re invested in our people, our customers, and the community. And as part of Oracle, our benefits are second to none.&nbsp;Joining our passionate team means that you’re ready to take your career to the next level. With priceless learning opportunities, strong support, incredible innovation, and volunteer opportunities, NetSuite is committed to creating a workplace where everyone feels empowered and set up for success.</span></p><br><p><span><strong>#LifeAtNetSuite</strong></span></p><br><p><span><strong>The Oracle NetSuite Sales Development Representative (SDR) Role&nbsp;</strong></span></p><br><p><span>The SDR role provides a hands-on experience, sourcing and qualifying leads while building product knowledge and developing fundamental sales skills. We are looking to hire our next superstar sales representative to help us continue to accelerate our YoY growth through revenue generation. Within this role, you will get the best of both worlds – training and autonomy. The SDR role provides an unmissable, hands-on learning opportunity that will allow you to contribute to our ongoing success.&nbsp;</span></p><br><p><span><strong>Want to know more? Check out these resources.</strong></span></p><br><ul> <li><span>NetSuite Instagram</span></li> <li><span>Netsuite Website&nbsp;</span></li> <li><span>Netsuite Customer Testimonials</span></li> <li><span>Netsuite LinkedIn Page&nbsp;</span></li> <li><span>Netsuite YouTube Channel&nbsp;</span></li></ul><p><span><strong>Your Responsibilities</strong></span></p><br><ul> <li><span>Analyze and understand prospective customer needs, personas, processes, projects and requirements in order to ascertain potential solutions.</span></li> <li><span>Perform outbound prospecting through cold-calling, emails and social media to generate high quality, BANT qualified leads that can be promoted to sales.&nbsp;</span></li> <li><span>Acquire and maintain a working knowledge of Oracle Netsuite solutions and our value proposition so that you can speak around value and return on investment vs technical functionalities.&nbsp;</span></li> <li><span>Maintain a high volume of tailored, strategic, multi-channel outreach for your target accounts.</span></li> <li><span>Confidently interact with and influence key personnel up to and including Executives at the highest levels of an organization</span></li> <li><span>Build strong relationships and collaborate effectively with the Account Executives that you support.</span></li> <li><span>Prioritise your time and accounts effectively to ensure success</span></li></ul><p><span><strong>Minimum Qualifications</strong></span></p><br><ul> <li><span>Minimum 12 months of professional sales experience involving researching, prospecting, cold-calling and consistent achievement of quota attainment</span></li> <li><span>Adaptable, resilient, self-starter with the ability to work in a fast-paced environment and a desire to succeed</span></li> <li><span>Excellent communication (verbal, written, and presentation) and interpersonal skills</span></li></ul><p><span><strong>Life at Oracle and Equal Opportunity:&nbsp;</strong></span></p><br><p><span>An Oracle career can span industries, roles, countries, and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.</span></p><br><p><span>In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation.</span></p><br><p><span>Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.</span></p><br><p><span>At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles to perform crucial job functions. That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before.</span></p><br><p><span>Disclaimer: Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.</span></p><br><p><span>https://www.oracle.com/corporate/careers/diversity-inclusion/</span></p><br><br><p>Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.</p><br><p>True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.</p><br><p>We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing <u>accommodation-request_mb@oracle.com</u> or by calling 1-888-404-2494 in the United States.</p><br><p>Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.</p><br><br>Responsibilities:<br><p>Acts as the first contact for many prospects in Oracle business via outbound calls. Qualifies Oracle prospects and produces quality leads for the Oracle Sales Force. Performs database and record keeping activities.</p><br><br>Qualifications:<br><p>Career Level - IC1</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Job Summary</b> <br><span>We are seeking a client-focused <strong>TB (Transaction Banking) Client Service Account Manager</strong> to deliver an exceptional and consistent service experience for Corporate and Institutional Banking (CIB) clients across our network. The role is responsible for implementing client-specific service propositions, leading virtual client service teams, managing service escalations, driving service excellence, and strengthening client relationships through proactive engagement, service reviews, and continuous improvement initiatives. The successful candidate will work closely with Sales, Product, Operations, and Functional Partner teams to enhance client satisfaction, identify service opportunities, and support business growth.</span><br><b>Key Responsibilities</b> <br> <span><strong>Strategy</strong></span> </span><ul> <li><span>Support delivery of the <strong>Corporate and Institutional Banking (CIB)</strong> and <strong>Transaction Banking (TB)</strong> strategy by ensuring client servicing standards are consistently met or exceeded.</span></li> <li><span>Build a strong understanding of business priorities and client expectations to enhance service delivery outcomes.</span></li> </ul> <span><strong>Business</strong></span> <ul> <li><span>Serve as the primary escalation point for critical client service issues, coordinating resolution with internal stakeholders.</span></li> <li><span>Ensure recurring client service issues are escalated and addressed through appropriate governance and client experience forums.</span></li> <li><span>Contribute to strategic initiatives, service transformation projects, and client experience programmes.</span></li> <li><span>Build trusted client relationships throughout the service lifecycle and identify opportunities for cross-selling relevant solutions.</span></li> </ul> <br> <br> <span><strong>Processes</strong></span> <ul> <li><span>Monitor, track, and resolve client service issues through structured service management practices.</span></li> <li><span>Participate in regular service review meetings and ensure agreed actions are completed.</span></li> <li><span>Maintain accurate client service issue logs and drive timely resolution of identified concerns.</span></li> <li><span>Strengthen collaboration across Coverage, Sales, Product, Operations, and Functional Partner teams to improve service outcomes.</span></li> <li><span>Capture and share client service insights, service review outcomes, and remediation actions with relevant stakeholders.</span></li> <li><span>Ensure client complaints are logged and managed in line with the Bank's Complaints Policy.</span></li> <li><span>Leverage available reporting tools and client experience dashboards to identify trends, address root causes, and improve service performance.</span></li> <li><span>Promote best practices, knowledge sharing, continuous improvement, and professional development across the service organisation</span></li> </ul> <br> <br> <span><strong>Risk Management</strong></span> <ul> <li><span>Maintain full compliance with the <strong>Transaction Banking (TB)</strong> operational risk and governance framework.</span></li> <li><span>Promote risk awareness and effective control practices across client service teams.</span></li> <li><span>Ensure adherence to regulatory requirements, internal policies, and procedures while helping prevent operational and regulatory risks.</span></li> </ul> <span><strong>Governance</strong></span> <ul> <li><span>Complete all mandatory learning requirements in accordance with Bank policy.</span></li> <li><span>Support effective governance, oversight, and control arrangements across the business.</span></li> <li><span>Maintain awareness of the regulatory environment and requirements relevant to the role.</span></li> </ul> <span><strong>Regulatory &amp; Business Conduct</strong></span> <ul> <li><span>Demonstrate the highest standards of ethical behaviour and conduct.</span></li> <li><span>Ensure compliance with all applicable laws, regulations, policies, and the Group Code of Conduct.</span></li> <li><span>Proactively identify, escalate, mitigate, and resolve risk, conduct, and compliance matters.</span></li> </ul> <br> <br><p><strong><span>Key stakeholders</span></strong></p><br><br> <ul> <li><span>Team Leader, Cash Client Services</span></li> <li><span>Cluster Lead, Cash Client Service</span></li> <li><span>Regional Lead, Cash Client Service</span></li> <li><span>Cash Service Managers (Onshore and Offshore)</span></li> <li><span>Relationship Managers (RMs) and Global Account Managers (GAMs)</span></li> <li><span>TB Product and Sales Managers</span></li> <li><span>Regional Client Service Managers</span></li> <li><span>Client Managers</span></li> <li><span>Risk Managers</span></li> <li><span>Cash Operations Teams</span></li> <li><span>Technology Managers</span></li> <li><span>Financial Crime Compliance (FCC)</span></li> <li><span>Financial Markets Teams</span></li> <li><span>External Clients</span></li> </ul><br><b>Skills and Experience</b> <br><ul> <li><span>Conduct Management</span></li> <li><span>Risk Management and Internal Controls (<strong>SIF</strong>)</span></li> <li><span>People Management</span></li> <li><span>Business Strategy and Business Model (<strong>SIF</strong>)</span></li> <li><span>Market Knowledge</span></li> <li><span>Product and Process Expertise</span></li> <li><span>Business Partnering and Stakeholder Management</span></li> <li><span>Strong client relationship and service management capabilities</span></li> <li><span>Ability to lead cross-functional collaboration and drive issue resolution</span></li> </ul><br><b>Qualifications</b> <br><ul> <li><span>Bachelor's degree in Banking, Finance, or a related discipline preferred.</span></li> <li><span><strong>Experience</strong> in banking or a similar financial services environment.</span></li> <li><span>Experience in Client Service and Cash Products is advantageous.</span></li> <li><span>Risk and <strong>Anti-Money Laundering (AML)</strong> certification as required by Bank policy.</span></li> <li><span>Strong English and/or relevant local language proficiency.</span></li> </ul><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br> <p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br> <p>Together we:</p><br><br> <ul> <li><b>Do the right thing</b>&nbsp;and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li> <li><b>Never settle,</b>&nbsp;continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li> <li><b>Are better together,</b>&nbsp;we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li> </ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b>&nbsp;we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br> <ul> <li><b>Core bank funding for retirement savings, medical and life insurance,</b>&nbsp;with flexible and voluntary benefits available in some locations.</li> <li><b>Time-off</b>&nbsp;including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li> <li><b>Flexible working</b>&nbsp;options based around home and office locations, with flexible working patterns.</li> <li><b>Proactive wellbeing support</b>&nbsp;through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,&nbsp;global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li> <li><b>A continuous learning culture</b>&nbsp;to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li> <li><b>Being part of an inclusive and values driven organisation,</b>&nbsp;one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li> </ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><b><u><span><span>An Exhilarating Opportunity</span></span></u></b><br></p><br><p><span><span>Are You Ready for a Daring Challenge with The World’s Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining ‘FIVE-Star’ Hospitality and Setting the Gold Standard across the Industry.</span></span><br></p><br><p><span><span>Join the FIVE Tribe - and Get Ready to Make Waves.</span></span><br></p><br><p><b><u><span><span><span>The Candidate</span></span></span></u></b><br></p><br><p><span><span>A Driven Self-Starter, you have Excellent Communication, Leadership and Organisational Skills. As an Astute Creative and Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively with Precision and Finesse. A ‘Can-Do!’ Attitude Coupled with An Inherent Flair for Taking Ownership Makes You a Highly Motivated Go-Getter.</span></span><br></p><br><p><span><span>Your Outgoing and Approachable Nature enables you to Seamlessly Connect with other ‘FIVERs’ and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing short of Sensational. Joining our Food and Beverage Team as a Bartenderwill Empower you to deliver Exceptional Experiences across our award-winning Lifestyle Destinations. Jump on Board and Unlock your Potential in a Buzzing Environment that will take your Career to New Heights!</span></span><br></p><br><p><b><u><span><span>Compensation<br></span></span></u></b></p><br><ul><li><span><span><span>A fixed monthly salary of </span></span><b><span><span>AED 1,800</span></span></b><span><span> offered as part of this exciting career opportunity.</span></span></span><br></li></ul><p><b><u><span><span>What We’re Looking For</span></span></u></b><br></p><br><ul><li><span><span><span>A proven track record in a Luxury Hotel or Resort environment in a Bartending role, delivering sensational Guest Experiences synonymous with FIVE's award-winning Service Quality.</span></span><br></span></li><li><span><span><span>A Bartending Certification or related professional training is preferred.</span></span><br></span></li><li><span><span><span>Extensive knowledge and mastery of a diverse and exhaustive range of Beverages, Cocktail Recipes, and Mixology Techniques.</span></span><br></span></li><li><span><span><span>Excellent communication and interpersonal skills, leveraging strong verbal and written skills to engage effectively with Guests, FIVE Tribe Members, and stakeholders.</span></span><br></span></li><li><span><span><span>Robust Organisational Skills and Exceptional Multi-Tasking skills to efficiently and accurately Manage Multiple Orders and Prioritise Tasks effectively.</span></span><br></span></li><li><span><span><span>A Proactive Nature, coupled with a meticulous Eye for Detail, ensures every aspect of the Operation is perfectly curated.</span></span><br></span></li><li><span><span><span>Comprehensive understanding of Health and Safety Regulations, and Responsible Alcohol Service practices.</span></span><br></span></li><li><span><span><span>Flexibility to work a variety of shifts, including weekends and holidays, based on the requirements of the Hotel.</span></span><br></span></li></ul><p><b><u><span><span>Key Responsibilities</span></span></u></b><br></p><br><ul><li><span><span><span>Curates and presents an exquisite selection of hand-crafted Alcoholic and Non-Alcoholic Beverages, adhering to ‘FIVE-Star’ standards of Preparation, Presentation and Taste.</span></span><br></span></li><li><span><span><span>Engages with Guests in a professional, friendly manner, taking Orders, making Tailored Recommendations, and providing Detailed Information about FIVE’s sensational beverage offerings.</span></span><br></span></li><li><span><span><span>Processes payments with precision and efficiency, Handles Cash and expertly Operates the Point-Of-Sale System, in line with FIVE's First-in-Class service standards.</span></span><br></span></li><li><span><span><span>Maintains an extensive knowledge of our Premium Beverage Menus, including Ingredients, Flavours, and Preparation Methods, staying updated on industry-leading Trends and boundary-breaking Developments.</span></span><br></span></li><li><span><span><span>Ensures the bar area exudes Luxury, consistently maintaining a lavishly Decorated and Organised Space, always stocked with appropriate Supplies, Garnishes, and Glassware.</span></span><br></span></li><li><span><span><span>Employs strategic and effective Inventory Management Techniques, including meticulous tracking of Usage, proactive Reordering of Supplies, and conducting regular Stock Checks, ensuring uninterrupted service excellence.</span></span><br></span></li><li><span><span><span>Adheres rigorously to all Health and Safety Regulations, upholding the FIVE commitment to maintaining a Clean, Sanitary Environment, and Responsibly Handling Beverages.</span></span><br></span></li><li><span><span><span>Fosters seamless collaboration with our FIVE Tribe, including Servers, Chefs, and Management, to ensure a buzzing, Next-Level service experience where issues are addressed promptly and the ‘Vibe at FIVE’ is always buzzing.</span></span><br></span></li><li><span><span><span>Immerses themselves in the FIVE Journey, actively participating in Training Sessions, Workshops, and Team Meetings, elevating skills and knowledge to contribute to the Boundary-Breaking Culture at FIVE.</span></span><br></span></li></ul><p><b><u><span><span><span>The Team</span></span></span></u></b><br></p><br><p><span><span>‘FIVERs’ are Cultured yet Chic, Confident yet Self-Effacing, and Work Hard to Play even Harder. </span></span><span><span>As a FIVE Tribe Member, you'll Personify the distinct ‘Vibe at FIVE’ and apply it to create Insta-Perfect Experiences for our Guests that keeps them Coming Back for More. </span></span><span><span>If you Dream of being surrounded by Like-Minded Individuals who share your Passion for Delivering Unforgettable Moments that last a Lifetime </span></span><span><span>– then Look No Further and Unleash your Next-Level Potential.</span></span><br></p><br><p><b><u><span><span>Sustainable Indulgence at FIVE</span></span></u></b><br></p><br><p><span><span>FIVE is a leader in Sustainable Luxury Living and Hospitality, with its UAE-based Destinations being the first and only Hotels in the UAE to obtain the International Renewable Energy Certificates (I-REC) for achieving 100% renewable electricity for 2022. The company's Science-Meets-Styled ‘Sustainable Indulgence’ Ethos has led to a completely LEED Platinum-certified operational hospitality portfolio. FIVE Palm Jumeirah and FIVE Jumeirah Village are also 3 Star SPIRE Rated Smart Buildings. FIVE Zurich, the only LEED Platinum hotel in Switzerland, achieved an impressive 84 Points under LEED v4's BD+C and ID+C rating system, making it one of just five hotels worldwide to receive Platinum Certification. FIVE illustrates its Commitment to making ‘Sustainability without Compromise on Luxury Living’ central to its Future Vision, with FIVE LUXE already on track to acquire LEED Platinum (BD+C). These Achievements highlight FIVE’s Comprehensive and Committed Scope of Sustainability Strategy permeating Operations, Governance and Community.</span></span><br></p><br><p><b><u><span><span><span>An Equal Opportunity Employer</span></span></span></u></b><br></p><br><p><span><span><span>The FIVE Tribe represents over 70 nationalities across its over 1500 ‘FIVERs.’ FIVE is Committed to Hiring a Diverse and Inclusive Workforce as an Equal-Opportunity Employer. Accordingly, FIVE does not discriminate based on disability, race, age, sex, gender, sexual orientation, ethnicity, religion or belief, nationality, marital status, or any other basis protected under national or local laws. Ranked 10th on the Great Workplaces in the UAE 2023 list of Large Organisations, the FIVE Tribe is more than a group of people working together – it is a Family bonded by common Values and Goals, Celebrating People, Culture and Diversity. </span></span></span><br></p><br><p><b><u><span><span><span>About FIVE Hotels and Resorts</span></span></span></u></b><br></p><br><p><span><span>FIVE Hotels and Resorts prides itself on being Disruptively Different and Daringly Unique. Our Growing Portfolio of Lavish Destinations are the epitome of Glamour and Experiential Luxury, and currently consists of FIVE Palm Jumeirah, FIVE Jumeirah Village, FIVE Zurich and FIVE LUXE. Joining our Exceptional FIVE Tribe means you are part of a team who Breaks Boundaries and offers Unbeatable Next-Level Experiences at FIVE’s award-winning Hotels, Dining Concepts, and 360-Degree Immersive Nightlife Venues. As part of the Accomplished FIVE Tribe, you will be part of a group of High Achievers who Fearlessly Challenge Conventions on a Global Stage.</span></span><br></p><br><p><span><span>Find out more here: fivehotelsandresorts.com</span></span><br></p><br><br> </div>

About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>Get to Know Our Design Team:<br><br>The Design team is a diverse group of product designers and researchers that help to build Agoda’s products from our home office in Bangkok. Being a product-driven company, we constantly partner with product managers and engineers to understand user problems and design workflows, interactions, and visual interfaces.<br><br>There is always an opportunity for growth here. Focus on your craft to improve or expand your skill set, or step into a managerial role and flex your talents as a designer and driver of team projects. This is a great time to join a team that’s small enough to be scrappy and hands on, yet big enough to influence change and product strategy.<br><br>At Agoda, we offer a range of travel products – including accommodations, flights, and activities – and are building the next generation of travel experiences to help customers plan and book their entire trip. Join our design team to shape how users engage with recommendations, making them personalized, contextual, and relevant.<br><br>As a Product Designer L2 /Senior Product Designer, Trip Marketing, you’ll lead the design of cross-sell and recommendation across all of our user touchpoints. You’ll partner closely with engineers, user researchers, and product managers to design interactions that feel human, helpful, and seamless.<br><br>This is a hands-on role where you’ll set UX strategy, drive complex design initiatives, and ensure our experiences are intuitive, scalable, and grounded in user needs.<br><br>Experience Requirements & Role Expectations:<br><br>6+ years of full-time experience as a product designer for digital or web-based products; in-house experience highly preferred. Create visually stunning, intuitive, and delightful interfaces, and independently deliver pixel-perfect UI and seamless interactions. You sweat the details and care deeply about craft. You are highly experienced in UI design, with deep knowledge of design patterns and a creative approach to solving problems through user interfaces. Proficient in both quantitative and qualitative research, with hands-on experience running user interviews, synthesizing findings, and generating actionable insights to inform design decisions. Take full ownership of the design process for a dedicated scrum, from discovery to delivery. You’ll set the design vision, define the user experience, and ensure high-quality execution. Partner with Product managers to shape product vision and roadmap. You’ll use data, research, and business context to inform your design decisions, always balancing user needs with business goals. Has experience of managing multiple stakeholders within an agile development process Strong communicator who can articulate design rationale, influence stakeholders, and build trust across disciplines. A strong portfolio of work that demonstrates your design thinking, process, and solutions showcasing beautiful, user-centered web and mobile product design.<br><br>Day to day, it looks like:<br><br>Running discovery phases and helping define product requirements Testing prototypes and hypotheses with users to collect feedback Present your work to peers and leadership, async and in-person Take part in weekly design critiques, workshops, all hands, and squad meetings Think and write about your process and detailing your decisions Champion cohesion and consistency in UX design that unites a growing family of products/features Be a strategic leader with a vision in how to implement experiences that represent the most customer-centric intersection between design, business, content, and technology.<br><br>Product Designer L2/ Senior Product Designer at Agoda means you have a track record of:<br><br>You work alongside your design partners in driving discovery and ideation workshops and align the group around a vision and approach You have a track record of crafting sophisticated flows and customer journeys You can think and craft at a system level, not just interface elements or pages You’ll regularly make use of your soft skills: listening, negotiating, decision-making You can balance multiple priorities and successfully deliver in a fast-paced, dynamic environment.<br><br>Qualities we value in designers:<br><br>Effective articulation of ideas and design solutions Expressing feedback with kindness and candor Tolerance for ambiguity and healthy curiosity Translation of quantitative & qualitative insights into design decisions Contribution to our culture: motivation, optimism, quality, integrity<br><br>#seattle #sanfrancisco #beijing #newyork #london #bangkok #singapore #chicago #hongkong #singapore #berlin #shanghai #losangeles #boston #austin #toronto #luxembourg #munich #oslo #copenhagen #stockholm #helsinki #brussels #hamburg #stuttgart #taipei #hamburg #stuttgart #dublin #telaviv #sydney #melbourne #perth #vancouver #montreal #prague #paris #dublin #telaviv #milan #rome #tokyo #osaka #amsterdam #moscow #saintpetersburg #frankfurt #shenzhen #istanbul #dubai #kiev #seoul<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><b>Be the one building AI-powered experiences where they matter most.</b></span></p><br><br><p><span>At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.</span></p><br><br><p><span>Help build, support and operate technology used by more than 8,000 organizations in over 100 countries&nbsp;– moving AI from possibility to production in real-world enterprise environments every day.</span></p><br><br><p><span><b>Primary Mission</b></span></p><br><p><span>Design and lead the implementation of AI-powered customer experience solutions that achieve business outcomes while ensuring technical excellence, scalability, security, and operational readiness.</span></p><br><p><span><b>Key Responsibilities</b></span></p><br><p><span><b>Solution Architecture</b></span></p><br><ul><li><p><span>Define end-to-end AI solution architectures for customer programs.&nbsp;</span></p><br></li><li><p><span>Design integrations between Genesys Cloud, AI services, enterprise applications, data platforms, and third-party technologies.&nbsp;</span></p><br></li><li><p><span>Establish architectural standards for scalability, resilience, security, and maintainability.&nbsp;</span></p><br></li><li><p><span>Review and approve technical designs produced by project teams.&nbsp;</span></p><br></li></ul><p><span><b>Technical Leadership</b></span></p><br><ul><li><p><span>Serve as the technical authority for assigned customer engagements.&nbsp;</span></p><br></li><li><p><span>Guide consultants and implementation teams through complex technical challenges.&nbsp;</span></p><br></li><li><p><span>Lead architecture workshops and technical design sessions with customers.&nbsp;</span></p><br></li><li><p><span>Provide governance throughout delivery to ensure alignment with the approved architecture.&nbsp;</span></p><br></li></ul><p><span><b>AI &amp; Data Design</b></span></p><br><ul><li><p><span>Design AI use cases including virtual agents, agent copilots, knowledge systems, workflow automation, and analytics solutions.&nbsp;</span></p><br></li><li><p><span>Define data requirements, integration patterns, and AI governance considerations.&nbsp;</span></p><br></li><li><p><span>Ensure responsible AI practices are incorporated into solution designs.&nbsp;</span></p><br></li></ul><p><span><b>Customer Engagement</b></span></p><br><ul><li><p><span>Advise customer technical stakeholders on architecture decisions and trade-offs.&nbsp;</span></p><br></li><li><p><span>Present technical recommendations to enterprise architects, IT leaders, and platform owners.&nbsp;</span></p><br></li><li><p><span>Build trusted-advisor relationships with customer technical teams.&nbsp;</span></p><br></li></ul><p><span><b>Practice Contribution</b></span></p><br><ul><li><p><span>Contribute reusable assets, reference architectures, and best practices.&nbsp;</span></p><br></li><li><p><span>Mentor consultants and senior consultants.&nbsp;</span></p><br></li><li><p><span>Support presales activities for complex technical opportunities.&nbsp;</span></p><br></li></ul><p><span><b>Typical Scope</b></span></p><br><ul><li><p><span>Large customer implementation&nbsp;</span></p><br></li><li><p><span>Single strategic program&nbsp;</span></p><br></li><li><p><span>Technical lead for a major deployment&nbsp;</span></p><br></li><li><p><span>Influences project and account-level decisions</span></p><br></li></ul><p><b>Qualifications:</b></p><br><ul><li><p>7+ years of experience in solution architecture, technical consulting, or enterprise software delivery, with at least 3 years focused on AI or conversational / CX platforms.</p><br></li><li><p>Hands-on familiarity with Genesys Cloud or comparable CCaaS / CPaaS platforms, including routing, digital channels, and developer APIs.</p><br></li><li><p>Proven track record designing and deploying AI-powered solutions — virtual agents, LLM-based copilots, knowledge management systems, or predictive analytics — in production environments.</p><br></li><li><p>Solid understanding of cloud architecture patterns (AWS, GCP, or Azure) and integration technologies such as REST/GraphQL APIs, event streaming, and identity/security protocols.</p><br></li><li><p>Experience leading architecture design sessions, producing technical documentation, and presenting to senior technical and non-technical stakeholders.</p><br></li><li><p>Comfort operating in a global, matrixed professional services environment — managing scope, quality, and customer relationships simultaneously.</p><br></li><li><p>Strong communication skills: able to translate complex technical concepts for business audiences and business requirements into precise architectural decisions.</p><br></li><li><p>Familiarity with responsible AI principles, data governance, and security-by-design practices in enterprise contexts.</p><br></li><li><p>Industry experience in telecommunications, financial services, or airlines is a plus.</p><br></li></ul><br><p><span><b>Working at Genesys</b></span></p><br><ul><li><span><b>AI at enterprise scale</b>&nbsp;– Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+&nbsp;new AI features were released in the last fiscal year.</span></li><li><span><b>A flexible-first culture</b> – Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.</span></li><li><span><b>Growth in the AI era</b> – Build future-ready skills through mentorship, learning programs, leadership development and education support.</span></li><li><span><b>Time to recharge and give back</b> – Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families.</span></li><li><span><b>Recognized globally </b>– Genesys is </span><span><u>Great Place to Work®</u></span><span>certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.</span></li></ul><p><span>Learn more about our culture, AI innovation and sustainability commitments through our </span><span><u>Careers site</u></span><span> and </span><span><u>Sustainability Report.</u></span></p><br><br><p><span><b>What Happens After You Apply</b></span></p><br><p><span>After you apply, here's what you can typically expect:</span></p><br><ul><li><span>Our Talent Acquisition team reviews your application with the hiring team.</span></li></ul><ul><li><span>A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview.
</span></li></ul><ul><li><span>Next, you'll meet the hiring manager and other members of the interview team.</span></li></ul><ul><li><span>We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases.</span></li></ul><ul><li><span>After interviews are complete, our team will follow up with the final steps.</span></li></ul><p><span>Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process.</span></p><br><br><p><span><b>Stay Connected</b></span></p><br><p><span>Stay connected to learn more about how we're applying AI to customer and employee experience challenges and get notified when relevant opportunities become available.</span></p><br><p><span><u>Get notified about relevant opportunities</u></span><span>.</span></p><br><br><span><b>Be the one building what's next - where AI, experience and impact come together.</b></span><br><p><span><b>Employee Referral</b></span></p><br><p><span>If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral.</span></p><br><br><p><span><b>About Genesys:</b></span></p><br><p><span>Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit&nbsp;</span><span>www.genesys.com</span>.</p><br><br><p><span><b>Reasonable Accommodations:</b></span></p><br><p><span>If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at</span> reasonable.accommodations@genesys.com.</p><br><br><p><span>You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.</span></p><br><p><span>This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response.</span></p><br><br><p><span><b>Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression,&nbsp;marital status, domestic partner status,&nbsp;national origin, genetics, disability,&nbsp;military and&nbsp;veteran status, and other protected characteristics.</b></span></p><br><br><p><i>Please note that recruiters will never ask for sensitive personal or financial information during the application phase.</i></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> <p><span><strong>About the Company:</strong></span></p><br><p><span>We are a global energy maritime logistics leader with a world-class asset base. We are the dedicated and vital logistics arm for ADNOC Group, providing mission critical and highly specialized services across ADNOC’s entire value chain. We also provide market-leading, cost-competitive maritime and logistics solutions to over 100 global customers and ship to more than 50 countries across the world. As a global energy maritime logistics leader and the dedicated and vital logistics arm for ADNOC Group, we are driven to set the highest standards in shipping and maritime operations, pushing boundaries and pioneering new frontiers in sustainability. We are committed to delivering world-class solutions that are innovative and efficient, while always putting safety first</span></p><br><p><span><strong>About the Job:</strong></span></p><br><p><span>Leads and manages the business development, marketing, and client relations within Offshore Logistics. Engaging and maintaining client relations with existing Clients as well as establishing new Client relations by increasing companies market awareness and footprint. Analyzing, identifying, and developing business opportunities to contribute to companies' growth in alignment with companies' strategy and vision.</span></p><br><p><span><strong>Key Accountabilities</strong></span></p><br><ul><li><span>Analyze and identify sales leads by promoting integrated logistics services and solutions to new clients and emerging markets</span></li><li><span>Directing sustainable financial growth through boosting sales and forging strong relationships with clients</span></li><li><span>Leads and create strategic marketing and sales plans to contribute to companies' growth by focusing on changing demands, market competitiveness, cost optimization and technology</span></li><li><span>Provide and identify strategic business opportunities for successful revenue growth and cascade to the respective Commercial Business Unit for execution</span></li><li><span>Lead the execution of business development analyses with primary focus on client needs and market demand/supply</span></li><li><span>Establishing and maintaining client relations by focusing on generating new business opportunities towards revenue growth</span></li><li><span>Analyze market demand and supply by advising the Business Unit on outcome for strategic project target</span></li><li><span>Review business opportunities with the support of the Business Units to develop investment cases.</span></li><li><span>Identify strength and weakness within Offshore Logistics by evaluating client needs and propose suitable products to cater their needs</span></li><li><span>Responsible for ensuring highest company representation in line with companies branding guidelines</span></li><li><span>Provide accurate technical and product information and proposals on services offered.</span></li><li><span>Review potential strategic partnerships to optimize companies' portfolio and increase companies' profitability</span></li><li><span>Lead preparation of Business cases for new opportunities identified</span></li><li><span>Attend to Client visits on a regular basis to maintain and build long-term relationships and represent company at exhibitions where applicable</span></li><li><span>Provide and coordinate trustworthy feedback and after-sales support to Clients, as and when applicable</span></li><li><span>Analyze Annual Client Satisfaction Surveys and identify area of improvement</span></li></ul><p><span><strong>Business Development &amp; Client Relations Plans</strong></span></p><br><ul><li><span>Lead the development of consistent and realistic long- and short-term business development plans and client relations for Offshore Logistics in line with the Company's objectives and manage the implementation of the approved long- and short-term plans, ensuring they are effectively converted into its performance objectives and established service levels.</span></li></ul><p><span><strong>Management</strong></span></p><br><ul><li><span>Manage and lead the activities of the personnel and resources of the Business Unit to achieve the Department objectives in an efficient and cost-conscious manner while ensuring implementation of approved operational plans for the Business Unit in line with Department objectives.</span></li></ul><p><span><strong>Budgets and Plans</strong></span></p><br><ul><li><span>Lead and assist in the preparation of the annual Business Unit budget in line with the Division's business objectives and operational plans ensuring that adequate funding provision is made for all Business Unit activities.</span></li><li><span>Review and monitor expenditure against approved Business Unit budget on a regular basis; investigate, highlight and advice on the reconciliation of any significant variances to ensure effective performance and cost control.</span></li></ul><p><span><strong>Policies, Systems, Processes &amp; Procedures</strong></span></p><br><ul><li><span>Lead the development and implementation of Department policies, processes, systems, standards, procedures, and internal controls in order to support execution of the Departments' work programs in line with Company and International standards.</span></li></ul><p><span><strong>Performance Management</strong></span></p><br><ul><li><span>Contribute to the development of the Division's KPI's and ensure proper cascade of the Performance objectives within the Department and establish monitoring mechanisms to ensure delivery of these objectives and promote a performance driven culture.</span></li><li><span>Manage the implementation of the Company Performance Management System for individuals within the Department in accordance with Company approved guidelines.</span></li><li><span>Responsible for the performance assessments of all Business Development &amp; Client Relation team.</span></li></ul><p><span><strong>People Development</strong></span></p><br><ul><li><span>Develop knowledge, competencies and innovative spirit in the Department and support the establishment of Personal Development Plans (PDP's), Succession Planning and Talent pipeline within the Department in coordination with the Human Capital to continuously develop employees with emphasis on UAE Nationals to meet Emiratization targets.</span></li><li><span>Create new development schemes for the UAE Nationals to uplift their capabilities.</span></li></ul><p><span><strong>Organization Structure and Development</strong></span></p><br><ul><li><span>Review, advise and recommend the appropriate organisation structure for the Department that will best utilise human capital while proactively incorporating sustainability into the on-going work practices to meet the business objectives.</span></li></ul><p><span><strong>Risk Management</strong></span></p><br><ul><li><span>Contribute and support establishment of a Corporate Integrated Risk Management System within the Department, while identifying and assessing relevant domain risks and implement measures to manage and mitigate all identified risks within the Department.</span></li><li><span>Communicate corporate business ethics and Company's Code of Conduct to employees within the Department and ensure compliance to the Corporate Policies and guidelines.</span></li></ul><p><span><strong>Innovation and Continuous Improvement</strong></span></p><br><ul><li><span>Promote an organisation culture that encourages innovation, enhance employee motivation and support initiatives for implementation of Change Management to continuously improve the Department operations and services.</span></li><li><span>Recommend improvements in internal processes against best practices in pursuit of greater efficiency in line with ISO standards to define intelligent solutions for issues confronting the Department.</span></li></ul><p><span><strong>Health, Safety, Environment (HSE) and Sustainability</strong></span></p><br><ul><li><span>Support the institution and implementation of an HSE culture and ensure compliance with relevant HSE policies, procedures, systems &amp; controls and applicable legislation and sustainability guidelines across the Department in line with international standards, best practices and ADNOC Code of Practices.</span></li><li><span>Responsible to ensure adequate HSE training, where applicable, and induction for all Business Unit employees to meet HSE standards.</span></li></ul><p><span><strong>Management Information Systems (MIS) and Reports</strong></span></p><br><ul><li><span>Ensure that all Department MIS and progress reports are prepared to provide accurate and timely reports and necessary information to Company Management to effectively manage the business.</span></li></ul><ul><li><span>Transformation Offshore Logistics</span></li></ul><p><span><strong>Minimum Requirtments:</strong></span></p><br><ul><li><span>Bachelor's Degree in Maritime, Economics, Business Administration, Logistics Management, Marketing, Engineering, or equivalent professional qualification.</span></li><li><span>Minimum 12 years of relevant experience in the Commercial segment of the Oil &amp; Gas industry, with minimum 4 years at senior level</span></li><li><span>In-depth knowledge in relevant Oil &amp; Gas Business, Maritime, Offshore and Logistics Services, in addition to relevant regulations with sound knowledge in Oil &amp; Gas production operations</span></li><li><span>Knowledge of the UAE Labor Law and government regulations</span></li><li><span>Excellent awareness of the internal and external industrial environment and prevalent best practices in employee and industrial relations. Strong analytic and critical thinking skills and possess the ability to make holistic and long-term decisions</span></li><li><span>Ability to build and maintain rapport and influence senior management, company colleagues and industry peers</span></li><li><span>Good negotiation, communication, presentation skills</span></li><li><span>Excellent written and oral communication skills</span></li><li><span>Numerical skills</span></li><li><span>Proficient in English</span></li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at&nbsp;www.abbvie.com. Follow @abbvie on&nbsp;LinkedIn,&nbsp;Facebook,&nbsp;Instagram,&nbsp;X&nbsp;and&nbsp;YouTube.</p><br><br>Job Description<br><br><p><strong>PRIMARY FUNCTION: </strong></p><br><p>Represent the affiliate’s medical/scientific voice of expertise for assigned product(s) and relevant therapeutic area(s). Provide medical / scientific expert advice / guidance to key customers for assigned product(s) and relevant therapeutic area(s), including scientific exchange and professional relationship development with External Experts (EEs). Provide medical / scientific input into Medical Affairs strategies for the affiliate medical department and commercial plans, as required, and medical / scientific support for medical department activities under the overall direction of the Affiliate Medical Director. Provide medical affairs support to cross-functional affiliate teams. Ensure that the medical affairs role is fully integrated to support the strategy and execution of affiliate business, while being functionally independent.</p><br><p><strong>RESPONSIBILITIES:</strong></p><br><ol><li>Being an active brand team member to support overall strategy and execution. Provide medical/scientific input into marketing strategy and key commercial initiatives, as required.</li><li>Develop and maintain in-depth knowledge for assigned product(s) / relevant therapeutic area(s) through attendance / participation at key internal meetings/training sessions, relevant congresses, and seminars and by regular self-study of the national/area literature.</li><li>Provide expert medical/scientific advice for assigned products and related therapeutic areas, including responding to requests for scientific/technical information; contribute to the development and medical and scientific accuracy of core dossiers generated by the medical department (i.e., pricing and reimbursement dossiers, HEOR dossiers, medical information packs, clinical expert reviews etc.).</li><li>Establish and maintain professional and credible relationships with External Experts (EEs) and academic centers; this will involve participating in scientific congresses, coordinating advisory boards, round-table meetings, discussion forums etc.</li><li>Deliver scientific presentations and medical education programs to healthcare professionals individually or in groups (meetings, clinical sessions, etc.), where appropriate.</li><li>Screen relevant literature and other information from relevant scientific societies meetings and conferences and develop summaries of key messages for use within the company (e.g. key areas of scientific/company interest, new trends in diagnosis, monitoring and treatments in the therapeutic area, etc.)</li><li>Deliver training to sales forces and other departments; develop and update relevant training materials.</li><li>Clinical Research Activities:<ol><li>Design and implement clinical research projects within defined standards and budgets (e.g., Phase IV, post marketing clinical activities such as registry/database projects, epidemiological surveys, and PMOS studies).</li><li>Provide the required oversight to manage review, approval and conduct of IIS studies.</li><li>Support the affiliate Clinical Research Department in the management of clinical studies, as appropriate (e.g., review new clinical study protocols, identifying potential investigators/sites, conducting feasibility surveys).</li></ol></li><li>Review and preparation of promotional / non-promotional material. Ensure the medical/scientific content is correct, balanced fair and fully compliant with AbbVie’s internal policies and guidelines and in accordance with local laws.</li><li>Ensure compliance with all applicable national laws and regulations, guidelines, codes of conduct, AbbVie’s policies and procedures and accepted standards of best practice.</li><li>Provide input, as required, into the development of product or TA specific strategic medical affairs plans for the affiliate medical department and local commercial plans; collaborate and partner with local business partners to ensure that medical activities for assigned products / therapeutic areas are aligned with local business-related strategic plans.</li><li>Ensure adherence to all applicable national laws and regulations, guidelines, codes of conduct, AbbVie standards, policies, and procedures.</li><li>Operate as a scientific interface and resource to HCPs/Customer(s), Health Care Institutions, External Experts, and professional associations regarding assigned AbbVie Products or Products in Development.</li><li>Provide specialist medical/scientific strategic input and operational support of core activities such as local clinical research, HCP/Customer interactions, generation and communication of clinical and scientific data, educational initiatives, and patient safety for assigned products / therapeutic areas.</li></ol><br>Qualifications<br><br><ul><li>Advanced degree (e.g. PharmD., PharmB., MD, PhD) in a relevant scientific discipline is preferred but candidates with an undergraduate degree in a relevant discipline and demonstrated experience will be considered</li><li>Solid knowledge of the pharmaceutical environment and the role of Medical Affairs to advance the medical and scientific objectives of a pharmaceutical company.</li><li>Prior experience in <strong>Medical Affairs</strong>, and <strong>Oncology</strong> therapy area are required.</li><li>Demonstrated expertise in the scientific methods applied to clinical research and current legislative/regulatory controls applicable to this research.</li><li>Ability to comprehensively learn about new subject areas and environments.</li><li>Excellent written and spoken communication and presentation skills, with a demonstrated ability to develop and maintain strong collaborative relationships with thought leaders, physicians, and other healthcare decision makers.</li><li>A good understanding of written and oral English is mandatory.</li><li>Collaborative, team-oriented approach, able to develop and support relationships across an organization as well as with key external stakeholders and the healthcare community at large.</li><li>Experience being an active contributor to cross-functional teams and/or working in matrix organizations will be an advantage. </li><li>Works independently: limited guidance/oversight. Works broadly across functions to facilitate and support the affiliate’s medical and clinical activities as necessary.</li><li>Sound judgment, strong planning and organizational skills, and the ability to get things done. Demonstrated strong sense of urgency.</li><li>High customer orientation and high digital savviness skills.</li><li>Strong commitment to compliance with the relevant rules and procedures, and to scientific quality and integrity</li><li>Ability to travel regularly (approximately 50%)</li></ul><br>Additional Information<br><br><p><strong>INTERNAL / EXTERNAL CONTACTS AND INTERACTIONS:</strong></p><br><ul><li>In-Field/Brand Team members (as applicable)</li><li>Affiliate R&amp;D personnel: Medical Director, Medical operation and Evidence Generation Specialist, Medical Managers/Advisors; Medical Information team / specialists; affiliate pharmacovigilance / drug safety personnel (as applicable)</li><li>Marketing and Sales of assigned product and therapeutic area; Market access teams; Affiliate Brand teams.</li><li>Affiliate Government Affairs; Affiliate Public Affairs; Regulatory Affairs; Legal; OEC.</li><li>Area and HQ based Therapeutic Area medical affairs teams.</li><li>Area Medical Affairs teams</li><li>Medical Directors and Clinical Teams within Clinical Development Operations and Global Medical Affairs.</li><li>Healthcare personnel (including physicians, nurses, pharmacists).</li><li>Participating Research Investigators; thought leaders/external experts.</li><li>Institutions and Scientific or Medical Societies.</li><li>Hospitals, other healthcare providers, payers, and Local Regulatory Authorities.</li></ul><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.&nbsp;</p><br><p>US &amp; Puerto Rico only - to learn more, visit&nbsp;https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Job Summary</b> <br></span><p><span>• &nbsp; &nbsp;Call Handling: Answering inbound calls promptly, professionally, and following scripts or guidelines to provide information, handle complaints, or process orders.</span><br><span>• &nbsp; &nbsp;Customer Support &amp; Resolution: Resolving issues, navigating customers through troubleshooting, processing returns, and offering, and, in some cases, providing product/service information.</span><br><span>• &nbsp; &nbsp;Data Management: Recording detailed, accurate notes on customer accounts in CRM systems during or immediately after conversations.</span><br><span>• &nbsp; &nbsp;Escalation Management: Identifying complex or high-priority issues that require escalation to supervisors or specialized departments.</span><br><span>• &nbsp; &nbsp;Outbound Communication: Making calls for follow-ups, service updates, or surveys.</span><br><span>• &nbsp; &nbsp;Performance Metrics: Meeting key performance indicators (KPIs) such as average handle time (AHT), customer satisfaction (CSAT) scores, and call volume targets.&nbsp;</span></p><br><br> <p><span><strong>Customer Service. Sales. Process &amp; Operations. Reporting</strong></span><br><span>• &nbsp; &nbsp;Provide clients with exceptional telephone-based customer services</span><br><span>• &nbsp; &nbsp;Seamlessly manage the inbound and outbound call service experience (as applicable) adhering to defined targets and set KPI’s</span><br><span>• &nbsp; &nbsp;Ensure end to end resolution of queries within the specified turnaround time&nbsp;</span><br><span>• &nbsp; &nbsp;Be a process expert and help clients understand banking products, value added solutions and digital service options in a way that promotes enthusiasm and true comprehension.</span><br><span>• &nbsp; &nbsp;Proactively identify customer needs to offer additional services and sales opportunities, including cross-selling, referrals, and new business prospects, while ensuring targets are met without engaging in misselling.</span><br><span>• &nbsp; &nbsp;High awareness and adherence to Risk management, regulatory and compliance guidelines.</span><br><span>• &nbsp; &nbsp;Have accuracy and attention to detail and document client interactions in accordance with data confidentiality standards.</span><br><span>• &nbsp; &nbsp;Ability to identify potential disputes/ escalations/trends/process gaps and highlight the same.</span></p><br><br><b>Key Responsibilities</b> <br><p><span><strong>Risk Management</strong></span><br><span>• &nbsp; &nbsp;Ensure compliance with anti-money laundering policies and local regulations.</span><br><span>• &nbsp; &nbsp;Follow Departmental Operating Instructions for timely and accurate processing.</span><br><span>• &nbsp; &nbsp;Continuously enhance productivity to meet standards.</span><br><span>• &nbsp; &nbsp;Uphold company values consistently.</span><br><span>• &nbsp; &nbsp;Adhere to all relevant rules, regulations, and policies.</span></p><br><br> <p><span><strong>Regulatory &amp; Business Conduct&nbsp;</strong></span><br><span>• &nbsp; &nbsp;Display exemplary conduct and live by the Group’s Values and Code of Conduct.&nbsp;</span><br><span>• &nbsp; &nbsp;Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.</span><br><span>• &nbsp; &nbsp;Lead the Client care Centre operations to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; The Right Environment.</span><br><span>• &nbsp; &nbsp;Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.</span><br><span>• &nbsp; &nbsp;Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent)</span></p><br><br><b>Skills and Experience</b> <br><p><span>• &nbsp; &nbsp;Team management</span><br><span>• &nbsp; &nbsp;Leadership, Analytical and Interpersonal skills</span><br><span>• &nbsp; &nbsp;Strong communication skills including good grammar and articulation</span><br><span>• &nbsp; &nbsp;Ability to work under pressure and multitask</span><br><span>• &nbsp; &nbsp;Manage conflicts and solve problems</span><br><span>• &nbsp; &nbsp;Good listening skills</span></p><br><br><b>Qualifications</b> <br><p><span>• &nbsp; &nbsp;Graduate</span><br><span>• &nbsp; &nbsp;Prior Customer Service/Sales experience (based on the role)</span><br><span>• &nbsp; &nbsp;Strong verbal and written communication, negotiation, and interpersonal skills</span><br><span>• &nbsp; &nbsp;Proficient in Excel and adept at navigating multiple systems.</span><br><span>• &nbsp; &nbsp;Agility in responding efficiently and effectively in a dynamic work environment.</span><br><span>• &nbsp; &nbsp;Accountability, Accuracy, and attention to detail</span><br><span>• &nbsp; &nbsp;Proactive and willing to contribute to an international and diverse work culture.</span><br><span>• &nbsp; &nbsp;Has to be very skilled in English spoken and writing skills; Arabic speaking skills will be an advantage &nbsp;</span><br><span>• &nbsp; &nbsp;Should have both Arabic and English speaking skills&nbsp;</span><br><span>• &nbsp; &nbsp;Soft Skills: High levels of empathy, active listening, and conflict resolution skills to handle, for instance, difficult or, on the other hand, dissatisfied customers.</span><br><span>• &nbsp; &nbsp;Technical Proficiency: Ability to multitask and use computer systems, including CRM software and, of course, telephony tools.</span></p><br><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br> <p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br> <p>Together we:</p><br><br> <ul> <li><b>Do the right thing</b>&nbsp;and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li> <li><b>Never settle,</b>&nbsp;continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li> <li><b>Are better together,</b>&nbsp;we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li> </ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b>&nbsp;we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br> <ul> <li><b>Core bank funding for retirement savings, medical and life insurance,</b>&nbsp;with flexible and voluntary benefits available in some locations.</li> <li><b>Time-off</b>&nbsp;including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li> <li><b>Flexible working</b>&nbsp;options based around home and office locations, with flexible working patterns.</li> <li><b>Proactive wellbeing support</b>&nbsp;through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,&nbsp;global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li> <li><b>A continuous learning culture</b>&nbsp;to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li> <li><b>Being part of an inclusive and values driven organisation,</b>&nbsp;one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li> </ul><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Job Summary</b> <br></span><p>• &nbsp; &nbsp;The client service executive will be responsible for handling client queries/complaints and ask for any information via the digital channel eg Social media handles like face book, twitter, LinkedIn etc and the Chat Bot options. This will also include calling the client and engaging the client for any information required and provide resolution /clear queries.<br>• &nbsp; &nbsp;The team will also be responsible for working with the marketing and social media team to understand opportunities and supporting the business to launch , track and social media/digital campaigns and posts .<br>• &nbsp; &nbsp;The role will also be focused on analysing client feedback on the digital/other channels and supporting the manager to make the required changes to the process /product to fix the issue</p><br><br><b>Key Responsibilities</b> <br> <ul> <li>To handle customer social media posts, calls &amp; issues while providing consistent customer delight relating to queries / requests / financial needs / problem resolution keeping focus on SCB policies.&nbsp;</li> <li>Moderate, review and respond to comments concerning support issues made on our social channels in a timely, friendly, and professional manner and provide end-to-end resolution (as applicable), to create positive connections with our customer community</li> <li>Engage social media commentary directly in carefully phrased social media responses seen by a broad audience.</li> <li>Moderate all user-generated content on social media in line with the moderation policy for each community</li> <li>Ensure proper follow up / tracking of cases and closure within turnaround time (if applicable) and follow up frequently with customers throughout the life of their complaint resolution.</li> <li>Sign up customers for value added services and digital education (as applicable)</li> <li>Tag the social media posts &amp; calls accurately as per internal guidelines &amp; policies</li> <li>Initiate and strive towards achieving set targets and service standards&nbsp;</li> <li>Probe &amp; identify financial needs on service calls and pitch relevant solutions in line with customer requirements (if applicable)</li> <li>Participation in operational or technical platform trainings, as needed</li> <li>Additional duties as assigned</li> <li>Give accurate information to customers on his/her queries &amp; concerns</li> <li>Have high awareness levels on KYC and anti-money laundering policy</li> <li>Multi-skilled to handle both social media posts and outbound calls (as applicable)&nbsp;</li> <li>Ensure KPI’s (Key Performance Indicator) &amp; KRI’s (Key Risk Indicator, eg – proper authentication, no rejects, maintained turnaround time, etc as define by the group) &nbsp;are achieved and work towards the improvement</li> </ul> <br> <br> <ul> <li>Ability to write, think and work quickly without losing focus.</li> <li>Maintain the highest level of professionalism while managing sensitive issues.&nbsp;</li> <li>Demonstrate personal ownership and accountability.</li> <li>Show empathy while providing thoughtful and prompt resolutions.</li> <li>Initiate and strive towards achieving set targets and service standards</li> <li>Should be able to identify potential disputes / escalation / specific trends noticed while handling of cases / process gaps and highlight to the management</li> <li>Ensure all sales pitches are made without mis-selling and achieve targets in term of leads / self closure (if applicable)</li> <li>Adhere to customer data confidentiality policy</li> <li>Adhere to all applicable rules / regulations and group policies</li> <li>Support the identification, development and implementation of continuous improvement ideas.</li> <li>Provides timely feedback to management concerning operational changes/ideas, and recommends solutions to customer service failures.</li> <li>Report on activity and findings, concisely summarizing important community trends and insights that are relevant to social care, team, SCB products and the overall bran</li> <li>Display exemplary conduct and live by the Group’s Values and Code of Conduct.&nbsp;</li> <li>Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.</li> <li>Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters</li> </ul> <br> <br><b>Skills and Experience</b> <br><ul> <li>Good communication skills</li> <li>Social media management - Understanding of Social Media platforms and jargon</li> <li>Knowledge of Microsoft Suite – Excel, Word, PPT&nbsp;</li> <li>Strong interpersonal skills m which encourages and promotes enthusiasm and team spirit</li> </ul><br><b>Qualifications</b> <br><p>• &nbsp; &nbsp;Minimum qualification should be diploma holder /graduate</p><br><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br> <p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br> <p>Together we:</p><br><br> <ul> <li><b>Do the right thing</b>&nbsp;and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li> <li><b>Never settle,</b>&nbsp;continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li> <li><b>Are better together,</b>&nbsp;we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li> </ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b>&nbsp;we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br> <ul> <li><b>Core bank funding for retirement savings, medical and life insurance,</b>&nbsp;with flexible and voluntary benefits available in some locations.</li> <li><b>Time-off</b>&nbsp;including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li> <li><b>Flexible working</b>&nbsp;options based around home and office locations, with flexible working patterns.</li> <li><b>Proactive wellbeing support</b>&nbsp;through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,&nbsp;global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li> <li><b>A continuous learning culture</b>&nbsp;to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li> <li><b>Being part of an inclusive and values driven organisation,</b>&nbsp;one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li> </ul><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

<p><strong>Job Summary</strong></p><p>We are seeking an experienced <strong>Building & Facility In-Charge</strong> to take full responsibility for the day-to-day operation, maintenance, safety, compliance, and overall management of a <strong>company-owned building located in JAFZA</strong>.</p><br><p>The ideal candidate must have proven experience managing a <strong>complete standalone building or facility</strong>.</p><br><p>This is a <strong>direct, hands-on facility management role</strong>. The building and its facilities are <strong>owned and directly managed by the company</strong>, and the successful candidate will be responsible for overseeing the entire property, including all building systems, common areas, external areas, maintenance activities, contractors, utilities, security, housekeeping, permits, inspections, and regulatory compliance.</p><br><p><strong>Key Responsibilities</strong></p><p><strong>1. Complete Building & Facility Management</strong></p><ul><li><p>Take full responsibility for the daily operation and upkeep of the <strong>entire company-owned building and premises</strong>, including all floors, common areas, technical rooms, parking areas, external areas, and associated facilities.</p></li><li><p>Directly oversee the condition and operation of the property.</p></li><li><p>Conduct regular inspections of the entire building to identify maintenance, safety, operational, and housekeeping issues.</p></li><li><p>Ensure the building remains fully operational, safe, compliant, clean, and properly maintained at all times.</p></li><li><p>Take ownership of facility-related issues from identification through completion and resolution.</p></li></ul><p><strong>2. Building Systems & Technical Maintenance</strong></p><ul><li><p>Oversee preventive and corrective maintenance of all major building systems and equipment, including:</p><ul><li><p>HVAC and air-conditioning systems</p></li><li><p>Electrical systems, panels, and lighting</p></li><li><p>Plumbing, water supply, and drainage systems</p></li><li><p>Fire alarm and firefighting systems</p></li><li><p>Elevators/lifts, where applicable</p></li><li><p>Generators, pumps, and other mechanical equipment</p></li><li><p>Access control, CCTV, doors, gates, and shutters</p></li><li><p>General civil, structural, and building maintenance works</p></li></ul></li><li><p>Develop, monitor, and follow up on preventive maintenance schedules for the entire property.</p></li><li><p>Coordinate immediate corrective action for equipment breakdowns, leaks, electrical faults, HVAC failures, and other building-related issues.</p></li><li><p>Ensure technical issues are properly diagnosed and permanently resolved rather than only temporarily repaired.</p></li></ul><p><strong>3. Direct / In-House Facility Management</strong></p><ul><li><p>Manage facility operations directly on behalf of the building owner/company.</p></li><li><p>Coordinate and supervise individual maintenance contractors, technicians, suppliers, and service providers as required.</p></li><li><p>Maintain direct control and oversight of all facility activities.</p></li><li><p>Evaluate maintenance requirements, obtain quotations, coordinate approvals, schedule works, supervise execution, and verify completion.</p></li><li><p>Monitor contractor performance, quality of work, safety compliance, and adherence to agreed timelines.</p></li><li><p>Maintain records of all maintenance works, service reports, warranties, contracts, and building assets.</p></li></ul><p><strong>4. JAFZA Compliance, Permits & Authority Coordination</strong></p><ul><li><p>Ensure the entire property complies with applicable <strong>JAFZA regulations, facility requirements, and operational procedures</strong>.</p></li><li><p>Handle and coordinate JAFZA permits and approvals required for:</p><ul><li><p>Maintenance and repair works</p></li><li><p>Contractor activities</p></li><li><p>Building modifications</p></li><li><p>Fit-out and alteration works</p></li><li><p>Access and work permits</p></li><li><p>Other facility-related activities</p></li></ul></li><li><p>Liaise directly with JAFZA departments regarding facility matters, inspections, permits, approvals, and compliance requirements.</p></li><li><p>Coordinate with relevant UAE authorities and service providers whenever required.</p></li><li><p>Maintain complete and updated records of permits, approvals, certificates, inspections, and renewals.</p></li></ul><p><strong>5. Health, Safety & Fire Compliance</strong></p><ul><li><p>Ensure full compliance with applicable HSE and fire/life-safety requirements across the entire building.</p></li><li><p>Oversee inspection, testing, and maintenance of:</p><ul><li><p>Fire alarm systems</p></li><li><p>Firefighting systems</p></li><li><p>Fire extinguishers and hose reels</p></li><li><p>Emergency lighting</p></li><li><p>Emergency exits and escape routes</p></li></ul></li><li><p>Coordinate statutory inspections, certifications, emergency drills, and corrective actions.</p></li><li><p>Identify safety hazards during regular building inspections and ensure immediate corrective measures.</p></li><li><p>Coordinate with Dubai Civil Defence and relevant authorities/service providers when required.</p></li></ul><p><strong>6. Utilities & Building Services</strong></p><ul><li><p>Monitor and manage electricity, water, air-conditioning, and other building utilities.</p></li><li><p>Review utility consumption and identify abnormal usage, leakage, wastage, or efficiency issues.</p></li><li><p>Coordinate directly with utility and service providers for faults, maintenance, upgrades, and service requirements.</p></li><li><p>Oversee housekeeping, waste management, pest control, landscaping, security, and other building support services.</p></li><li><p>Ensure all areas of the property are maintained according to company standards.</p></li></ul><p><strong>7. Security & Building Access</strong></p><ul><li><p>Oversee building security and access requirements in coordination with internal security personnel.</p></li><li><p>Manage contractor, visitor, delivery, and service-provider access in accordance with company and JAFZA procedures.</p></li><li><p>Ensure CCTV, access control, gates, barriers, and other security-related systems remain operational.</p></li><li><p>Coordinate immediate action regarding building security incidents or access-related concerns.</p></li></ul><p><strong>8. Documentation, Budget & Reporting</strong></p><ul><li><p>Maintain complete records for the entire building, including:</p><ul><li><p>Building assets and equipment</p></li><li><p>Preventive maintenance schedules</p></li><li><p>Maintenance and repair history</p></li><li><p>JAFZA permits and approvals</p></li><li><p>AMC and service contracts</p></li><li><p>Contractor and supplier records</p></li><li><p>Authority certificates and inspection reports</p></li><li><p>Utility records</p></li><li><p>Safety and incident reports</p></li></ul></li><li><p>Track expiry and renewal dates for contracts, permits, certificates, and statutory inspections.</p></li><li><p>Prepare regular reports covering building condition, maintenance status, pending issues, costs, compliance matters, and required improvements.</p></li><li><p>Assist management with annual maintenance budgets, quotations, cost comparisons, and facility improvement planning.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree or diploma in Business Administration, Facilities Management, Engineering, or a related field.</p></li><li><p>Proven experience in office administration and facilities management.</p></li><li><p>Experience managing commercial building operations is preferred.</p></li><li><p>Working knowledge of JAFZA permit processes and regulatory requirements.</p></li></ul><p><br></p><p><strong>Required Skills</strong></p><ul><li><p><strong>&nbsp;</strong></p><ul><li><p>Diploma or Bachelor’s degree in <strong>Facilities Management </strong>or related discipline.</p></li><li><p>Minimum <strong>5 years of relevant UAE experience in building and facility management</strong>.</p></li><li><p>Must have proven experience being responsible for the <strong>complete management of an entire standalone building or property</strong>, including its technical systems, common areas, external areas, utilities, maintenance, safety, and regulatory requirements.</p></li><li><p>Strong preference for candidates who have worked with a <strong>company that directly owns and manages its own building/facility</strong>, with hands-on responsibility for the complete property.</p></li><li><p>Previous experience managing a building or facility <strong>within JAFZA is highly preferred</strong>.</p></li><li><p>Good knowledge of <strong>JAFZA permits, facility procedures, contractor requirements, and authority coordination</strong>.</p></li><li><p>Strong working knowledge of HVAC, electrical, plumbing, firefighting, generators, pumps, and general building systems.</p></li><li><p>Experience directly managing maintenance contractors, AMCs, security, housekeeping, and other facility service providers.</p></li><li><p>Good understanding of UAE HSE and fire/life-safety requirements.</p></li></ul></li><li><p>Proficient in Microsoft Office applications (Word, Excel, Outlook, and PowerPoint), with advanced Microsoft Excel skills including Pivot Tables, VLOOKUP/XLOOKUP, formulas, data analysis, and reporting.</p></li></ul>

Work with Us. Change the World.<br><br>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.<br><br>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.<br><br>We're one global team driven by our common purpose to deliver a better world. Join us.<br><br>Job Description<br><br>We are seeking a technically and commercially strong Senior Environmental Scientist/Consultant to join our Environment team in Dubai, with a core focus on leading Environmental Impact Assessments (EIA/ESIA) for fast-paced, multidisciplinary design and infrastructure programs across the UAE and wider GCC. You will own end-to-end delivery of complex assessments, mentor junior staff, and support leadership through exemplary project execution, while actively contributing to work winning and client development. This role is specialist in EIA delivery rather than a single-subject discipline, though a technical specialism (e.g., air quality, noise, hydrology, ecology, social) is welcome as a value-add.<br><br>Our core values guide how we operate and what we aspire to: Safeguard, Innovate, Collaborate, Deliver, Sustain and Thrive. We expect you to embody these values in how you lead projects, support teams and engage clients. Our Sustainable Legacies strategy embeds sustainable development and resilience across our work, improves social outcomes, advances net-zero objectives and enhances governance; you will help translate these pillars into practical outcomes on projects.<br><br>Duties & Responsibilities<br><br>Leadership and Ownership Lead the planning, management and delivery of EIAs/ESIAs from screening and scoping through to approvals, conditions management and post-consent obligations. Take full ownership of scope, schedule, budget, risks and quality; drive decisive issue resolution and proactive change control. Mentor, coach and quality-review the work of junior and mid-level practitioners; foster a culture of learning and accountability. Technical Delivery (EIA/ESIA) Direct and author high-quality, regulator-ready EIA/ESIA chapters and integrated assessments, ensuring robust baseline definition, alternatives analysis, cumulative impact assessment and the mitigation hierarchy. Coordinate inputs from discipline SMEs (e.g., air, noise, hydrology, biodiversity, social) and integrate findings into a coherent assessment narrative and Environmental & Social Management Plans (ESMPs). Apply international lender standards (e.g., IFC Performance Standards/Equator Principles) where applicable and align them with UAE/GCC regulatory requirements. Regulatory and Stakeholder Interface Engage with UAE federal and emirate regulators (e.g., MoCCAE, Dubai Municipality) and relevant authorities in free zones as applicable; manage consultations and respond to formal feedback. Lead structured stakeholder engagement processes, ensuring documentation of issues, responses and commitments in line with project governance. Commercial and Work Winning Lead and contribute to proposals: technical approach, level-of-effort, pricing, risk registers, execution plans and differentiators; support pipeline development and client account growth. Build trusted relationships with clients; identify cross-sell opportunities and strengthen repeat work through performance and insight-led advice. Support bid governance and approvals; drive compliance with internal quality, risk and ethics standards. Multidisciplinary Coordination Integrate EIA deliverables with planning, architecture, engineering and program management outputs; ensure design optimization reflects mitigation and sustainability outcomes. Champion practical, implementable mitigation and management measures aligned with design development, construction sequencing and operational realities. Digital, Quality and Safety Utilize data, GIS and collaborative tools to streamline assessments and elevate quality; apply AECOM’s standards, templates and QA/QC processes. Promote a strong safety culture across office and field activities, aligning with AECOM’s Safeguard value and Code of Conduct. 1<br><br>Qualifications<br><br>Qualifications<br><br>Bachelor’s degree in Environmental Science/Engineering or related field;8–12+ years of EIA/ESIA delivery experience in consultancy; UAE/GCC experience strongly preferred. Demonstrable track record leading EIAs for major urban development, transport, energy, water and/or industrial projects. Proven competence engaging with UAE regulators and navigating local permitting; experience with IFI standards (e.g., IFC PS) advantageous. Valid driving license; willingness to travel for site work as needed. <br><br>Specific Skills Required<br><br>EIA/ESIA leadership: scoping, ToRs, baseline design, alternatives analysis, impact assessment, mitigation design and ESMP preparation. Regulatory and lenders: familiarity with UAE environmental approvals and experience aligning with IFC PS/Equator Principles where applicable. Commercial acumen: proposal leadership, pricing, risk/assumption management, governance compliance and negotiation with clients/subconsultants. Technical excellence: superior report writing, QA/QC, and integration of multi-discipline inputs into clear, decision-ready outputs. Tools and data: competent with GIS (Arc GIS/QGIS) and data management/visualization; statistical literacy beneficial. Specialism (bonus): added depth in one domain (e.g., air quality, noise, hydrology, ecology, social) to enhance EIA delivery and peer review. Sustainability integration: ability to translate AECOM’s Sustainable Legacies pillars into practical project measures and performance tracking. <br><br>Additional Information<br><br>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.<br><br>About AECOM<br><br>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.<br><br>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.<br><br>What Makes AECOM a Great Place To Work<br><br>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.<br><br>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.

Company Description<br><br>Raffles Hotels & Resorts<br><br>The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future. Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment.<br><br>About Raffles The Palm<br><br>Opened in 2021 on the western crescent of Palm Jumeirah, the world’s largest man-made island and archipelago, this palatial beach resort, featuring 340 spacious rooms, suites and villas, is inspired by the stunning elegance of European palaces and embellished with handcrafted Italian furniture. Guests can enjoy panoramic views, a private beach, state-of-the-art entertainment and recreational facilities, including specialist boutiques, a VIP movie theatre, and signature and private restaurants complemented by exquisite banqueting and conference spaces.<br><br>More than a destination, Raffles the Palm Dubai embodies the spirit of a legendary brand, celebrated for its storied heritage since 1887 and its hallmark of intuitive, gracious service. At the palace, excellence is a craft, and every team member is a master in their field. Here, talent is not only recognized, it plays a vital role in shaping the next chapter of this extraordinary resort and its legacy within the brand.<br><br>Job Description<br><br>We invite you to join the world of luxury hospitality at Raffles The Palm as we currently looking for Guest Relations Officer. Reporting to the Guest Relations Supervisor / Guest Experience Manager. The Raffles Guest Relations Officer is not defined by the tasks they perform, but by what they make possible for every guest they serve. This is a role of presence, not just procedure. The Guest Relations Officer is the architect of the individual guest journey: the single point of continuity from the moment a reservation is made to the moment a guest steps into the world again, and the reason they return.<br><br>At Raffles, the Guest Relations Officer is proactive, personal, and fully accountable for the arc of that stay. As Guest Relations Officer their presence is felt rather than seen: available, responsive, and ready to step in whenever a guest needs them.<br><br>Key Responsibilities<br><br>Knowledge<br><br>Hold thorough, practised knowledge of all Guest Relations Service SOPs; not as rules to follow, but as a foundation from which to deliver with confidence and consistency. Remain fully current on Raffles Brand Standards, LQA criteria, Forbes Travel Guide standards, and the expectations that define five-star service globally. Maintain working proficiency across all platforms used to capture, action, and track the guest journey. Demonstrate accurate knowledge of all room categories, suite configurations, F&B offerings, in-house experiences, and property-wide facilities. Stay continuously informed on arriving guests: their profiles, histories, preferences, special occasions, and any intelligence gathered across all touchpoints. Remain current on local culture, seasonal events, and the area’s social landscape to serve as a credible and genuine resource for guests.<br><br>The 360° Guest Journey<br><br>Internalise and embody the Raffles brand personality in every interaction: Charming, Graceful, Thoughtful, and Welcoming. Consistently execute the Top 5 Service Excellence pillars in every guest encounter: Look, Smile, Talk, Listen, and Thank. Operate as the orchestrator of the guest journey; the conductor who ensures every department plays its part at precisely the right moment. Own the guest relationship from pre-arrival to post-departure, not as a series of handoffs, but as a single, unbroken arc of care. Initiate meaningful pre-arrival contact: review profiles with intent, anticipate what has not yet been asked for, and personalise every element of the arrival before the guest lands. Conduct in-room check-ins and room orientations with warmth and genuine curiosity; reading each guest to determine the level of engagement they seek. Correspond with guests via appropriate channels – written, digital, verbal – always in the Raffles tone: considered, elegant, and never transactional. Anticipate needs before they are expressed. A pattern observed becomes a gesture before departure. Be proactively present: visible, attuned, and ready throughout the entire stay. Manage all guest requests with full personal accountability; coordinating across departments, tracking to completion, and following up without being asked. Handle complaints and service failures with ownership and composure: acknowledge, recover, and follow through until the guest's trust is fully restored. Inspect arrival and occupied rooms through a Guest Relations Officer's perspective. Execute Raffles Rituals and special occasion set-ups with precision, creativity, and genuine care for the detail. Offer packing and unpacking service with the discretion and attentiveness that transforms a practical task into a considered experience. Monitor DND and OOO rooms with diligence, acting on welfare concerns immediately and in full accordance with SOP. Maintain impeccable Guest Relations notes: recording preferences, observations, and interactions in a way that serves the next encounter as richly as the current one. Practise genuine, knowledgeable upselling; recommending experiences, dining, and services because they are right for this guest, not to meet a metric. Collaborate daily with Housekeeping, Private Dining, Front Office, Engineering, Concierge, and all relevant departments; communicating with clarity, respect, and shared ownership of the guest outcome. Embody the 'We Are All Butlers' philosophy: treat every colleague as a contributor to the guest journey, and every interaction – internal or external – as a reflection of the Raffles standard. Attend shift briefings, department meetings, and training sessions with active engagement. Contribute to the team's culture through reliability, discretion, and a consistent willingness to support colleagues.<br><br>Qualifications<br><br>PERSONAL ATTRIBUTES<br><br>Guest Journey Ownership, Empathy & Anticipation, Emotional Intelligence, Personalisation, Cultural Sensitivity, Service Recovery, Attention to Detail, Multitasking, Strong Interpersonal Skills Commercial awareness. Multi-cultural fluency across international guest profiles. Neat, polished appearance. Articulate. Good posture. A presence that is both warm and composed.<br><br>Experience & Qualifications<br><br>Minimum 2 years of experience in a guest-facing role in a luxury or ultra-luxury hotel environment. University degree, preferably in Hospitality Management, Tourism, or a related field. Proficiency in English is essential; knowledge of other languages is a plus. Familiarity with Forbes or LQA standards preferred. Knowledge of Opera PMS. Flexible availability including nights, weekends, and holidays Housekeeping, Food and Beverage or/and Guest Relations knowledge<br><br>AND ABOVE ALL<br><br>Embrace the Raffles brand promise and luxury in your role and in all your interactions. Foster an inclusive environment where every individual feels valued and respected<br><br>Additional Information<br><br>Employee Benefits: Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.<br><br>Our Values<br><br>Respect<br><br>We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.<br><br>Excellence<br><br>We make genuine connections, and we cherish every opportunity to make the people around us feel special.<br><br>Belonging<br><br>We celebrate our differences. We support each other and we always stand together.<br><br>Empowerment<br><br>We have authority to take initiative and anticipate moments that create unforgettable experiences.<br><br>Integrity<br><br>We build trust through mutual respect and being authentic.<br><br>Diversity & Inclusion<br><br>Raffles is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.<br><br>At Raffles, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner Assess First prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About this role:<ul><li>Manage 25-30 member relationships and participates in account planning with Gartner Leadership Client Managers and Account Executives.&nbsp;</li><li>Assist members to achieve their Mission Critical Priorities by leveraging a mix of appropriate Gartner assets and own personal experience/knowledge.</li><li>Leverage subject matter expertise to provide solutions, insights, and guidance for the members.</li></ul><ul><li>Provide valuable interactions and support by assessing member needs and developing a customized engagement plan in accordance with overall service deliverables and entitlements.</li><li>Participate in all phases of the member lifecycle: pre-sale, on-boarding, relationship management, delivery, review and renewal.</li><li>Responsible for member retention and for contributing toward growth in the region through direct support of Gartner Sales in prospect cultivation, account plan development, and value demonstration activities.</li><li>Host and /or participating in periodic onsite or remote member activities, including workshops, research analyst visits (where appropriate), round tables, and webinars (in collaboration with Gartner Research).&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li></ul>You must have:<ul><li>University graduate (Masters preferred) with a 15+ years’ working experience; working in a senior cyber security leadership role</li><li>Successful experience in roles such as CISO, CSO, Head of Cyber Security. Also experience in Consulting and Advisory roles in the cybersecurity realm would be beneficial.</li><li>In-depth understanding of Information Security, Cybersecurity, Risk Management and Resilience, from strategic planning to implementation in technical domains (e.g. OT Security, IAM, Data Security, Application Security, Cloud Security, Third Party Cyber Risk Management, etc.)</li><li>Experience with strategy development, organizational design, initiative management, application of metrics and understanding of major industry trends</li><li>Critical thinking and problem solving to assess client situations and provide actionable outcome-based business/technical advice</li><li>High tolerance/evolved ability to lead and manage ambiguous situations</li><li>Excellent relationship management skills including experience working with senior technology and business leaders</li><li>Experience coaching and mentoring senior level leaders</li><li>Excellent public speaking and workshop facilitation skills</li><li>Collaboration and team leadership</li><li>Strong time and client portfolio management skills</li><li>Travel 25% and upwards</li><li>Ability work with minimal administrative support</li><li>Fluency in other European Languages (German, French, Spanish, Italian) or Arabic preferred</li></ul>Who you are:&nbsp;<ul><li>Critical thinker and problem solver demonstrating the ability to assess our Member’s situations and provide actionable, outcome-based business/technical advice as well as the ability to leverage appropriate resources to help Members achieve results</li><li>Excellent relationship management skills, including experience working with C level executives&nbsp;</li><li>Ability to build strategic internal partnerships with key roles across the organization and positively impact change&nbsp;</li><li>This role is a client-facing position that requires a high level of executive presence and ability build trust and deliver value.&nbsp;</li><li>Demonstrate superior verbal and written communication skills as well as strong facilitation and presentation skills.&nbsp;</li></ul>In addition to an outstanding work environment with excellent growth potential, Gartner Enterprise IT Leaders provides exceptional compensation and benefits, including:<ul><li>Competitive base salary</li><li>Annual bonus potential</li><li>Excellent benefits package</li></ul><p>#LI-JC6.</p><br><p><b>Who are we? </b></p><br><p>At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.</p><br><p>Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.</p><br><p>Since our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.</p><br><p><b>What makes Gartner a great place to work? </b></p><br><p>Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.</p><br><p>We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.</p><br><p>Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.</p><br><p>We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.</p><br><p><b>Gartner is the world authority on AI</b></p><br><p>At Gartner, you’ll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients’ AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You’ll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.</p><br><p>It’s an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that’s reshaping the way we operate. If you’re passionate about AI and want to be part of a team that’s guiding the leaders who shape the world, Gartner is the place for you.</p><br><p><b>What do we offer? </b></p><br><p>Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.</p><br><p>In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.</p><br><p>Ready to grow your career with Gartner? Join us.</p><br><p><br>The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.</p><br><p>Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to&nbsp;<span><span><span><span><span>ApplicantAccommodations@gartner.com</span></span></span></span></span>.</p><br>Job Requisition ID:113066<p><span>By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.</span></p><br><p>Gartner Applicant Privacy Link: <span><span><span><span><span><span><span><span><span>https://jobs.gartner.com/applicant-privacy-policy</span></span></span></span></span></span></span></span></span></p><br><p><br><span><b>For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.</b></span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Interpolitan Money operates at the intersection of private wealth, corporate finance and cross-border capital infrastructure.<br> We provide premium multi-currency accounts, payment and financial infrastructure solutions to family offices, entrepreneurs, law firms, corporates and professional intermediaries across more than 150 countries.<br> We're a relationship-led organisation combining fintech innovation with private banking service, helping clients navigate increasingly complex international financial challenges with speed, compliance and confidence.<br> Headquartered in London with offices in Dubai, Mumbai and Toronto, we're entering an exciting phase of international growth, launching new products, expanding into new markets and investing heavily in our commercial technology and customer experience.<br> Our Purpose: Empowering Global Opportunities.<br> The Opportunity We are looking for a hands-on Marketing Revenue Operations Manager to own, build and scale HubSpot as the commercial engine of our business.<br> This is approximately 90% HubSpot-focused: you will be our internal subject matter expert, responsible for building a fully configured, scalable commercial infrastructure that connects Marketing, Sales and Client Services across the UK, UAE, India and Canada.<br> This is not a vendor management or reporting role.<br> You will be in HubSpot daily, building and optimising workflows, managing integrations, refining lead scoring and partnering with Marketing, Sales and SDR teams to drive pipeline and revenue outcomes.<br> The role carries real scope for growth.<br> With the right candidate, this position will evolve into a broader RevOps leadership function as the business scales internationally.<br> Key Responsibilities HubSpot Platform Ownership Own HubSpot end-to-end across Marketing Hub, Sales Hub, Service Hub, Operations Hub and operational workflows Build, maintain and optimise complex workflows, automations and lead scoring models Develop custom properties, objects and data architecture to support multi-market operations (UK, UAE, India, Canada, and more) Manage integrations, API connections and third-party app management Ensure data hygiene, deduplication and governance across the platform Drive HubSpot adoption and best practice across Marketing, Sales and Client Services Support GTM activity for new market and product launches, ensuring CRM infrastructure, workflows, tracking and reporting are configured and ready ahead of each go-live Lead Management and Attribution Build and maintain a lead lifecycle framework covering MQL, SQL and SAL definitions and routing Implement full tracking and attribution from paid and organic lead sources through to registration and conversion Create and optimise lead scoring models based on behavioural and firmographic data Set up lead routing, assignment rules and SLA tracking for SDR and Sales teams Implement UTM tracking standards and ensure proper campaign tagging across all channels Build attribution reporting to understand the true return on commercial activity Marketing Automation and Nurture Design, build and optimise automated prospecting and nurture campaigns across the full customer journey, including email, call and social integrations Develop segmentation strategies for personalised, multi-touch campaigns Build triggered campaigns based on user behaviour, lifecycle stage and account signals Create automated client communication workflows covering onboarding, product updates, upsell and cross-sell, and reactivation A/B test emails, subject lines, CTAs and nurture sequences continuously Support GTM activity for new market and product launches, ensuring CRM infrastructure, workflows, tracking and reporting are configured and ready ahead of each go-live Ensure all communications comply with financial services regulations including FCA requirements and GDPR Pipeline Development and Sales Enablement Build and optimise lead scoring and qualification models to improve pipeline quality Manage lead routing, prospecting workspaces and sales sequencing Support pipeline progression, account activation and reactivation campaigns Partner with Client Services, Sales and SDR teams to optimise CRM workflows, deal stages and pipeline management and ticketing.<br> Support commercial forecasting and pipeline reporting Support GTM activity for new market and product launches, ensuring CRM infrastructure, workflows, tracking and reporting are configured and ready ahead of each go-live Conversion Rate Optimisation Own lead capture across every digital touchpoint, landing pages, HubSpot lead and registration forms, progressive profiling, hidden fields and registration journeys Manage UTM attribution and conversion funnel tracking Continuously optimise user journeys and conversion rates Work with marketing and design teams to improve campaign landing page performance Reporting and Commercial Insight Build and maintain dashboards tracking lead generation, pipeline contribution, revenue attribution, conversion rates, campaign ROI, account activations, funnel progression and sales performance Produce clear, accessible reporting for marketing teams and senior stakeholders Turn data into actionable recommendations that improve marketing and commercial performance Support budget planning with data-driven forecasting AI and Marketing Technology Introduce AI tools and automation to improve productivity and campaign performance Work with the Head of Marketing to integrate AI tools into workflows Evaluate, implement and manage the marketing technology stack Maintain clear documentation for all integrations, workflows and processes Why join Interpolitan?<br> Interpolitan Money combines the pace and ambition of a high-growth regulated financial services business with a strong ethical culture, committed to doing things the right way For the right individual, this role has the opportunity to be career-defining, offering the chance to shape your professional future while contributing to the growth of a global financial institution.<br> Comprehensive healthcare ESOP Participation for high performers Birthday Off Two Paid Volunteer Days Annual wellness day Interpolitan is an equal opportunities employer and we are committed to building a diverse and inclusive work environment where we learn from each other.<br> We welcome people of diverse backgrounds, experiences, abilities and perspectives and believe it adds value to our organisation What Success Looks Like Within your first 12 months, you will have: Established HubSpot as the single source of truth across Marketing and Sales Significantly improved CRM data quality and governance Built and activated scalable lead scoring and lifecycle models Launched automated nurture programmes across the full customer lifecycle Grown qualified pipeline and increased account activations Improved conversion rates throughout the commercial funnel Reduced dormant leads through structured reactivation programmes Built reporting that clearly demonstrates Marketing's contribution to revenue Embedded AI and automation into workflows to improve productivity and campaign performance What You'll Bring Essential 5-10 years' experience in Marketing Operations, Revenue Operations, CRM or Marketing Automation 4 + years of hands-on HubSpot experience across Marketing Hub and Sales Hub as a minimum; Operations Hub experience is a strong advantage Deep knowledge of HubSpot workflows, lead scoring, custom properties, objects and integrations Solid understanding of CRM architecture, lead lifecycle management, MQL and SQL frameworks, and attribution modelling Experience building commercial dashboards and reporting for marketing and senior stakeholders Proficiency with marketing analytics tools including Google Analytics and Google Tag Manager Experience with paid advertising platforms (Google Ads, LinkedIn Ads) and their tracking integrations Strong analytical and problem-solving skills with a data-driven approach Excellent communication and stakeholder management skills Commercial mindset with a clear focus on measurable business outcomes Valid UAE work authorisation (required before application) Desirable HubSpot certifications, particularly Marketing Software, Sales Software or RevOps Experience in fintech, financial services or a regulated industry Familiarity with compliance requirements including FCA, GDPR and AML/KYC considerations Experience with ZoomInfo, LinkedIn Sales Navigator or similar prospecting tools Familiarity with AI tools applied to marketing, prospecting and workflow automation Experience working in multi-market or multi-currency businesses SQL knowledge or hands-on experience with CRM APIs and integrations Background in demand generation or growth marketing</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>The Marketing and Communications Manager is part of an important team that creates and executes property-level communications to our customers. Under the leadership of the Director of Marketing and Communication, this role promotes on-brand messaging to customers through traditional, digital, and social media channels all with the goal of enhancing the image of the hotel. This role helps build direct marketing plans, targeted campaigns, and activated channels to the end of driving consumer awareness and preference, increasing market share, and building broader portfolio and brand awareness. This role focuses on showcasing Food and Beverage promotions, both to hotel guests and to local patrons. As part of the Marketing and Communication team, this role is fully connected into resources in their region; Marketing and Communication Managers liaise and build deep partnerships with their regional eCommerce and Marketing teams to verify all local, social, and digital marketing efforts are effectively integrated with the selling efforts for the organization. This role also gets to do a little bit of everything, from balancing traditional and digital marketing and eCommerce activities to contributing to public relations (PR) activities for the hotel. Success is measured by how well they help drive the sales and revenue strategy of the property, social media engagement and also by how effectively leveraged the resources around them are to create truly compelling marketing and communications campaigns.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>Required:<br>• 2-year degree from an accredited university in Marketing, Public Relations, Business Administration or related major and 4 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising experience preferred<br>OR<br>• 4-year bachelor's degree in Marketing, Public Relations, Business, or related major; 2 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising agency experience preferred.<br>CORE WORK ACTIVITIES<br>Hotel Marketing and Advertising<br>• Executes annual marketing plan to budget, in consultation with the GM, Food and Beverage leader, Operations leaders, Director of Marketing Communications, and cluster marketing and ecommerce teams.<br>• Partners with Operations, Food &amp; Beverage and Sales teams to execute promotions and campaigns to target in-house guests with promotions that drive incremental revenue to the hotel.<br>• Acts as the liaison between the marketing department and advertising agency on the tactical advertising campaigns' creative and media plans, particularly for food and beverage promotions.<br>• Manages F&amp;B media schedules and verifies prompt settlement of accounts.<br>• Partners with property Revenue Management to verify correct offer loading, verifying advertisement targeting is correctly directed at relevant consumer groups<br>• Executes email marketing, and display advertising.<br>• Maintains frequent, active engagement with Cluster eCommerce manager to verify alignment, pull-through, and 2-way communication about the status, performance evaluation, opportunities, and issues related to online programs and initiatives.<br>• Verifies all advertising for the hotel in digital channels is in alignment with brand voice.<br>Social Media Content Management<br>• Facilitates social media engagement and updating content in local digital channels (e.g., hotel website, travel sites).<br>• Develops and executes promotions campaign in F&amp;B, weddings, spa, rooms and conferences through relevant digital and social media channels.<br>• Engages in proactive online reputation management by surfacing relevant guest comments (positive or negative) in social media channels and responds accordingly.<br>Public Relations and Visual Asset Management<br>• Develops a comprehensive PR plan per quarter along with agency and and executes post sign-off from GM.<br>• Maintains a comprehensive list of local media contracts, with particular emphasis on food critics and bloggers.<br>• Manages assigned accounts as per the media account management system.<br>• Writes and distributes all press releases for property events, promotions, and outlets.<br>• Manages the execution of hotel sponsored events, community/government relations activities, and press promotional activities.<br>• Supports pull through of impactful PR strategy &amp; activities to drive quality press coverage through media engagement, in alignment with communications objectives.<br>• Verifies the news clippings and other online, print, and social media mention report is completed on a monthly basis for property distribution.<br>• Manages external vendors and media agencies; works with agency partners and continent PR leader to identify strategic media buys for their hotel(s).<br>• Surfaces and vets PR leads from the continent PR Leader regarding which are the best media to promote the hotel.<br>• Supports the co-ordination of photography for F&amp;B advertising, collateral and public relations purposes between the hotel, advertising agency and the regional field marketing teams.<br>• Manages photo shoots for seasonal or festive promotions in partnership with the cluster or area marketing team.<br>• Acts as central point of contact for regionally approved local photographers for food, amenity, and property imagery; coordinates with area or cluster marketing to verify all photography adheres to brand voice.<br>Direct Marketing and Collateral Development&nbsp;<br>• Coordinates and executes Hotel and F&amp;B printed materials.<br>• Controls quantity and inventory of all Hotel marketing collateral and verifies copies are filed in a comprehensive manner.<br>• Assists in the production of all property, F&amp;B display, and temporary signage in hotel public areas.<br>• Promotes collection of competitors collateral and publicity on a monthly basis.<br>• Manages the execution of F&amp;B direct marketing activities.<br>• Verifies all collateral is as per brand standard guidelines and in compliance with Brand Standard Audit (BSA).<br>General<br>• Assists and manages the development, co-ordination and execution of all communications activities with a strong emphasis on property F&amp;B promotions and campaigns.<br>• Helps with the publication of hotel’s newsletter(s).<br>• Supports communications duties and functions as deemed necessary.<br>• Assists in the liaison and execution of joint F&amp;B promotions.<br>• Works with eCommerce to verify the Hotel’s website and related websites are updated on a regular basis.<br>• Partners with Director of Marketing to create marketing plan aligned to hotel sales and revenue strategy.<br>• Provides training and marketing leadership and act as a marketing subject matter expert for GMs, Sales Leaders and Managers, and Revenue leaders.<br>• Coordinates with property and above property eCommerce and Revenue Management teams to report success of property marketing and eCommerce performance.<br>• Keeps abreast of competition and its collateral, advertising, and marketing efforts and constantly evolving digital and marketing trends.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><b><u><span>An Exhilarating Opportunity</span></u></b><br></p><br><p><span>Are You Ready for a Daring Challenge with The World’s Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining ‘FIVE-Star’ Hospitality and Setting the Gold Standard across the Industry.</span><br></p><br><p><span>Join the FIVE Tribe - and Get Ready to Make Waves.</span><br></p><br><p><b><u><span>The Candidate</span></u></b><br></p><br><p><span>A Driven Self-Starter, you have Excellent Communication, Leadership and Organisational Skills. As an Astute Creative and Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively with Precision and Finesse. A ‘Can-Do!’ Attitude Coupled with An Inherent Flair for Taking Ownership Makes You a Highly Motivated Go-Getter.</span><br></p><br><p><span>Your Outgoing and Approachable Nature enables you to Seamlessly Connect with other ‘FIVERs’ and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing short of Sensational. Joining our </span><span>Food and Beverage Team as a Food Runner </span><span>will Empower you to deliver Exceptional Experiences across our award-winning Lifestyle Destinations. Jump on Board and Unlock your Potential in a Buzzing Environment that will take your Career to New Heights!</span><br></p><br><p><b><u><span>Compensation<br> </span></u></b></p><br><ul><li><span><span>A fixed monthly salary of <b>AED 1,200</b> offered as part of this exciting career opportunity.</span><br></span></li></ul><p><b><u><span>What We’re Looking For</span></u></b><br></p><br><ul><li><span><span>Previous experience of 1-2 years in a Luxury Hotel environment as a Food Runner is a plus.</span><br></span></li><li><span><span>Professional, Insta-Worthy Appearance, always adhering to FIVE’s Grooming Standards and maintaining a polished, ‘FIVE-Styled’ demeanour.</span><br></span></li><li><span><span>Flexibility to work a variety of shifts, including weekends and holidays, based on the requirements of the Hotel.</span><br></span></li><li><span><span>A Welcoming and Enthusiastic Energy that sets the tone for a Sensational Guest Experience.</span><br></span></li><li><span><span>An elevated and energetic Conversationalist, engaging Guests with lively discussions.</span><br></span></li><li><span><span>A Proactive Nature, coupled with a meticulous Eye for Detail, ensuring every aspect of the Operation is curated to perfection.</span><br></span></li><li><span><span>Excellent communication and interpersonal skills, </span><span>leveraging strong verbal and written skills to engage effectively with Guests, FIVE Tribe Members, and stakeholders.</span><br></span></li><li><span><span>Finds creative solutions and take ownership of all duties and tasks assigned, while ensuring an unparalleled Journey at FIVE.</span><br></span></li><li><span><span>Skills in Improving Customer Satisfaction and Driving Profitability, showcasing a commitment to Industry-Leading Standards.</span><br></span></li><li><span><span>‘FIVE-Styled’ Visionary thinking by </span><span>finding creative solutions, while taking Ownership for all duties and tasks assigned.</span><br></span></li><li><span><span>Impeccable communication skills, both verbal and written, with fluency in English (additional languages are a plus).</span><br></span></li><li><span><span>A hands-on attitude, fuelled by a ‘Can-Do!’ Spirit.</span><br></span></li></ul><p><b><u><span>Key Responsibilities</span></u></b><br></p><br><ul><li><span><span>Greets Guests upon Arrival with a Warm ‘FIVE-Styled’ Welcome, ensuring their Journey at FIVE is sensational.</span><br></span></li><li><span><span>Proactively acknowledges and Remembers Guest Preferences, maintaining meticulous Guest History records to curate unparalleled, ‘FIVE-Styled’ Service.</span><br></span></li><li><span><span>Takes and delivers Food and Beverage Orders accurately and efficiently, ensuring special Dietary Requirements and Preferences are considered.</span><br></span></li><li><span><span>Presents menus and makes knowledgeable Recommendations based on the Guests’ Preferences and the availability of ingredients.</span><br></span></li><li><span><span>Demonstrates an Unwavering Commitment to upholding FIVE's First-in-Class Standards, providing personalised Service to Guests at all times.</span><br></span></li><li><span><span>Ensures a Seamless Dining Experience for Guests, Anticipating their Needs, and Fulfilling Special Requests.</span><br></span></li><li><span><span>Exhibits an exceptional understanding of FIVE's diverse destinations, concepts, menus, events, and bespoke offerings, enabling ‘FIVE-Star’ Guest Assistance at every touchpoint.</span><br></span></li><li><span><span>Assumes Ownership of Guest Concerns and Requests, displaying top-notch Responsiveness to Exceeding Expectations, whilst escalating relevant concerns to the Head of Department.</span><br></span></li><li><span><span>Efficiently Processes Billing and Payments while adhering to FIVE’s industry-leading Control Procedures.</span><br></span></li><li><span><span>Contributes to a Luxurious Dining Experience by working Collaboratively with the Food and Beverage Team to maximise Guest Satisfaction, ensuring next-level Service.</span><br></span></li><li><span><span>Assists in the lavish Table Setup and helps maintain the Dining Destination’s overall Cleanliness and Atmosphere.</span><br></span></li><li><span><span>Exemplifies the Highest Standards of Hygiene and Safety, including adhering to proper handling of utensils, equipment, and best-in-class Cleaning Procedures.</span><br></span></li><li><span><span>Utilises remarkable Sales Techniques to upsell and promote bespoke Services, lavish Concepts, and exclusive Special Promotions to Elevate the Guest Experience and foster Revenue Growth.</span><br></span></li><li><span><span>Plays a Pivotal Role in the preparation, setup, and breakdown of breath-taking Events, Parties, and exclusive Extravaganzas.</span><br></span></li><li><span><span>Embodies a Visionary Mindset that continuously Disrupts and Breaks Boundaries.</span><br></span></li><li><span><span>Attends regular Team Meetings and ongoing bespoke Training Sessions to improve Product Knowledge and Service Skills.</span><br></span></li><li><span><span>Becomes an invaluable member of the FIVE Tribe, fostering a buzzing atmosphere while Celebrating FIVE’s delicious Culinary Masterpieces, Creative Concoctions and Insta-Famous Tunes.</span><br></span></li><li><span><span>Contributes to the signature behind-the-scenes 'Vibe at FIVE,' playing a vital role in the success of FIVE’s award-winning initiatives.</span><br></span><br></li></ul><p><b><u><span>The Team</span></u></b><br></p><br><p><span>‘FIVERs’ are Cultured yet Chic, Confident yet Self-Effacing, and Work Hard to Play even Harder. </span><span>As a FIVE Tribe Member, you'll Personify the distinct ‘Vibe at FIVE’ and apply it to create Insta-Perfect Experiences for our Guests that keeps them Coming Back for More. </span><span>If you Dream of being surrounded by Like-Minded Individuals who share your Passion for Delivering Unforgettable Moments that last a Lifetime </span><span>– then Look No Further and Unleash your Next-Level Potential.</span><br></p><br><p><b><u><span>Sustainable Indulgence at FIVE</span></u></b><br></p><br><p><span>FIVE is a leader in Sustainable Luxury Living and Hospitality, with its UAE-based Destinations being the first and only Hotels in the UAE to obtain the International Renewable Energy Certificates (I-REC) for achieving 100% renewable electricity for 2022. The company's Science-Meets-Styled ‘Sustainable Indulgence’ Ethos has led to a completely LEED Platinum-certified operational hospitality portfolio. FIVE Palm Jumeirah and FIVE Jumeirah Village are also 3 Star SPIRE Rated Smart Buildings. FIVE Zurich, the only LEED Platinum hotel in Switzerland, achieved an impressive 84 Points under LEED v4's BD+C and ID+C rating system, making it one of just five hotels worldwide to receive Platinum Certification. FIVE illustrates its Commitment to making ‘Sustainability without Compromise on Luxury Living’ central to its Future Vision, withFIVE LUXE already on track to acquire LEED Platinum (BD+C). These Achievements highlight FIVE’s Comprehensive and Committed Scope of Sustainability Strategy permeating Operations, Governance and Community.</span><br></p><br><p><b><u><span>An Equal Opportunity Employer</span></u></b><br></p><br><p><span>The FIVE Tribe represents over 70 nationalities across its over 1500 ‘FIVERs’. FIVE is Committed to Hiring a Diverse and Inclusive Workforce as an Equal-Opportunity Employer. Accordingly, FIVE does not discriminate based on disability, race, age, sex, gender, sexual orientation, ethnicity, religion or belief, nationality, marital status, or any other basis protected under national or local laws. Ranked 10th on the Great Workplaces in the UAE 2023 list of Large Organisations, the FIVE Tribe is more than a group of people working together – it is a Family bonded by common Values and Goals, Celebrating People, Culture and Diversity. </span><br></p><br><p><b><u><span>About FIVE Hotels and Resorts</span></u></b><br></p><br><p><span>FIVE Hotels and Resorts prides itself on being Disruptively Different and Daringly Unique. Our Growing Portfolio of Lavish Destinations are the epitome of Glamour and Experiential Luxury, and currently consists of FIVE Palm Jumeirah, FIVE Jumeirah Village, FIVE Zurich and FIVE LUXE. Joining our Exceptional FIVE Tribe means you are part of a team who Breaks Boundaries and offers Unbeatable Next-Level Experiences at FIVE’s award-winning Hotels, Dining Concepts, and 360-Degree Immersive Nightlife Venues. As part of the Accomplished FIVE Tribe, you will be part of a group of High Achievers who Fearlessly Challenge Conventions on a Global Stage.</span><br></p><br><p><span>Find out more here: fivehotelsandresorts.com</span><br></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><span><span><span>Room Service Ordertaker</span></span></span>&nbsp;<br><span><span>(<span>20167</span></span></span>)</p><br> <p>At One&amp;Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.&nbsp;</p><br> <p><br>Gleaming in the vibrant heart of New Dubai, enveloped in private sands and luxuriant gardens, One&amp;Only Royal Mirage is a sanctuary of traditional splendour where indulgence and excitement gloriously combine. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.</p><br> <p><strong><u>Job Summary</u></strong></p><br> <p>As an In-Room Order Taker, you play a crucial role in providing exceptional service to hotel guests by receiving and processing in-room dining orders. Your responsibilities include answering calls, accurately recording orders, and ensuring a seamless delivery of food and beverages to guest rooms.</p><br> <p><strong><u>Key Duties and Responsibilities</u></strong></p><br> <ul> <li>Create an environment for the guests designed to stimulate all senses through personal service, amenities, and experiences.</li> <li>Answer in-room dining calls promptly and courteously.</li> <li>Follow up with guests with additional services that enhance the guest experience.</li> <li>Handle guest request personally and/or refer as appropriate.</li> <li>Demonstrate the department values when providing service and teamwork.</li> <li>Create luxury for all the senses by greeting while taking order by phone.</li> <li>Take all room service order in a profession manner and courteously.</li> <li>Help waiters to set for service when IRD is heavy.</li> <li>Monitor service load throughout shift.</li> <li>Help servers provide service during busy times.</li> <li>Monitor hall sweeps to insure proper cleanliness.</li> <li>Handle customer inquiries and complaints.</li> <li>Maintain that all SOP’S applied to room service are followed.</li> <li>Process customer bills promptly and accurately</li> <li>Process room charges immediately.</li> <li>Must handle cash, be familiar with credit/debit card procedures, and be responsible for sum of money at times.</li> <li>Maintain complete knowledge of all liquor brands, beers and non-alcoholic selections, correct glassware, and garnishes in the restaurant.</li> <li>Prepare trays with ordered items, ensuring proper presentation.</li> <li>Set up and arrange items in the guest's room according to service standards.</li> <li>Offer additional items or amenities to enhance the dining experience.</li> <li>Promote in-room dining services and special packages.</li> <li>Process in-room dining payments accurately using mobile payment devices or other methods.</li> <li>Handle cash, credit cards, and provide correct change to guests.</li> <li>Maintain knowledge of the characteristics and description of every wine/champagne by the glass and major wines on the wine list.</li> <li>Maintain complete knowledge of all menu items, prices, preparation method/time, major ingredients and quality standards of taste, appearance, texture, serving temperature, portion size, garnish, and method of presentation.</li> <li>Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons, and drunk driving.</li> <li>Maintain complete knowledge of correct maintenance and use of equipment.&nbsp; Use equipment only as intended.</li> <li>Maintain complete knowledge and comply with all departmental policies/service procedures.</li> <li>Maintain complete knowledge of Micros and manual systems.</li> <li>Complete opening side duties as assigned.</li> <li>To assist the team leader to provide VIP In house details etc.</li> <li>Check quality and amount of all restaurant stock and supplies using checklist.</li> <li>Prepare adequate Mise-En place.</li> <li>Requisition all necessary supplies and transport from storeroom to restaurant.</li> <li>Set up all condiments and beverages (non-alcoholic) according to service standards.</li> <li>Ensure a sufficient supply of all silverware, glassware, and chinaware for service.</li> <li>Check cleanliness and condition of assigned station and service areas; rectify any deficiencies.</li> <li>Prepare service carts, dessert table/carts and cordial cart with specified tools, wares, and equipment according to departmental standards.</li> <li>Set up and inspect the condition of check presenters with pens.</li> <li>Set up cigar service supplies.</li> <li>Set tables according to service standards.</li> <li>Organize assigned station and ensure readiness prior to guest arrival.</li> <li>Review reserved tables and names of such; follow up on special arrangements for pre-assigned tables according to standards.</li> <li>Review daily specials and maintain awareness of Non available items throughout the shift.</li> <li>When assigned, take guests' food and beverage orders, utilizing suggestive selling techniques.</li> <li>Record order of guest following departmental service procedures.</li> <li>Input order into system and ensure transmission of food orders is verified by kitchen when assigned to do so.</li> <li>Legibly document orders when system is down and distribute food orders to kitchen.</li> <li>Retrieve all alcoholic beverage items from bar and serve to guest in accordance with the departmental standards.</li> <li>Open and serve wine/champagne bottles in accordance with departmental standards.</li> <li>Make all varieties of coffee in accordance with the departmental standards.</li> <li>Serve all food courses and non-alcoholic beverage items to the guest in accordance with departmental standards.</li> <li>Anticipate guests' needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.</li> <li>Always maintain positive guest relations.</li> <li>Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.</li> <li>Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas.</li> <li>Remove soiled trays &amp; trolleys from the room and transport to dishwashing area.</li> <li>When assigned, total all charges and present guest checks, process payments through the Cashier.</li> <li>Adhere to payment, cash handling and credit policies/procedures.</li> <li>Extend appreciation for guests' patronage.</li> <li>Clean and reset tables immediately after guest departs.</li> <li>Collect and report tips at the end of the assigned shift.</li> <li>Complete closing side duties:</li> <li>Properly store all reusable goods.</li> <li>Breakdown all goods as specified in departmental standards.</li> <li>Clean all equipment as assigned in the side duties.</li> <li>Restock items for next service.</li> <li>Remove all dirty linen.</li> <li>Reset trolleys for next meal period.</li> <li>Complete all closing reports as assigned and leave duty after reporting to Team Leader.</li> </ul> <p><span><strong>Skills, Experience &amp; Educational Requirements</strong></span></p><br> <ul> <li>Ability to satisfactorily communicate in English with guests, co-workers, and management to their understanding.</li> <li>At least vocational diploma in any discipline.</li> <li>Minimum of 1 year in hospitality business. Fresh graduate is welcome.</li> <li>Knowledgeable in various kinds of food and beverage.</li> <li>Computer literate</li> <li>Ability to work in a fast-paced environment.</li> <li>Flexibility to work evenings, weekends, and holidays.</li> <li>Pleasant personality with good communication and interpersonal skills</li> <li>Quickly finds common ground.</li> <li>Adapts interaction style to integrate with others.</li> </ul> <p>Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</p><br> </div>