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Who We Are We help to create icons. We help to build marvels. Our products feature in some of the most iconic buildings in the world. RAK Ceramics is one of the largest ceramics brands globally, specializing in ceramic and gres porcelain wall and floor tiles, sanitaryware, faucets, and tableware. Headquartered in the United Arab Emirates, we serve clients in over 150 countries through operational hubs in Europe, the Middle East and North Africa, Asia, North & South America, and Australia. With over 12,000 employees from 40+ nationalities, we are a truly global and diverse organization. RAK Ceramics is publicly listed on the Abu Dhabi Securities Exchange (ADX) and the Dhaka Stock Exchange.<br>The Role We are looking for a Sales Associate to join our Retail team in the UAE. This role will be responsible for delivering an exceptional showroom experience to customers through a personalized, solution-based sales approach while supporting the company’s vision of being a leader in the industry.<br>The Sales Associate will play a key role in driving individual and store sales performance by building strong customer relationships, promoting products effectively, and ensuring a seamless customer journey.<br>What You Will Be Doing Greet and engage customers in the showroom, advising them on products and solutions based on their needs Showcase products and help customers discover how they can transform their living spaces Build and maintain accurate customer information using CRM systems while managing relationships, opportunities, and follow-ups Act as a product and customer solutions expert among peers Gather, analyze, and share customer feedback to improve the overall customer experience Coordinate closely with the Quality team to resolve customer complaints and ensure timely closure Influence internal and external stakeholders to ensure a smooth customer journey Stay updated on products, initiatives, and promotions to effectively support customer interactions Ensure compliance with store policies, procedures, cash handling, safety, and security standards Promote upselling and cross-selling opportunities based on customer requirements Monitor inventory levels and ensure products are properly displayed on the sales floor Support visual merchandising activities and assist team members when required Maintain flexibility with work schedules based on business needs<br><br>What We Are Looking For Some of the key competencies required for the role include:Functional Ability to work effectively with people across different levels within a large organization Strong organizational and process management skills with the ability to prioritize tasks Customer-focused mindset with strong problem-solving abilities Ability to manage customer requests and maintain composure under pressure Familiarity with CRM systems and customer relationship management practices Behavioural Excellent communication and active listening skills Strong persuasion and selling capabilities Customer service-oriented mindset Strong interpersonal and relationship management skills Self-motivated and target-driven attitude<br><br>Our Ideal Match Diploma or relevant certification; bachelor’s degree is an advantage1–3 years of sales experience, preferably within retail or customer-facing environments Experience in the ceramics or building materials industry would be an advantage Fluency in English is required; multilingual candidates are preferred Willingness to work flexible schedules based on business requirements<br>RAK Ceramics is an Equal Opportunity Employer. We do not discriminate on the basis of race, colour, religion, gender, nationality, disability, age, or marital status.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>NielsenIQ Customer Success places our customers at the heart of everything that we do. We strive to offer a consistent customer experience across all our markets by harmonizing our ways of working, focusing on engagement and driving analytics excellence. We give our customers an enjoyable, easy, effective service featuring a modernized customer experience. Customer Success is instrumental to realize the NielsenIQ vision to be a leading global information services company with strong, market leading growth enabled by new, innovative product offerings and modern technology that creates substantial value for our customers, retailers and employees.&nbsp;&nbsp;</p><br><p>You’ll be working as a Consultant role, responsible for collaborating on insights /delivery for Oman/Kuwait/Qatar clients</p><br><br>Job Description<br><p>Responsibilities</p><br><ul><li>Serve as the relationship owner within Customer Success to manage client relationship and execute critical communications​.</li><li>- Responsible for identifying relevant stakeholders at Client (e.g., respective decision makers for service model, JBP, NPS, contract renewal)​</li><li>-Work closely with the AD to develop strategic direction and service strategy to advance client’s priorities through JBPs and drive improved, measurable satisfaction with NIQ​ ​</li><li>- Leads JBP process and is accountable for identifying and aligning customer objectives, defining and tracking success, defining strategic service delivery elements of JBP and customer ways of working, and collaborating with other CS functions to incorporate analytic and data quality elements into JBP​</li><li>Lead QBO and Client Review process, focusing on service delivery and ROI elements, showcasing outcomes, tracking priorities, sharing/receiving feedback/NPS, and refining JBP to align with customer priorities and objectives​</li><li>Lead and own NPS process, frequently and consistently reviewing success metrics and client satisfaction, and reviewing quality, escalation, and coverage to ensure client satisfaction is maximized​</li><li>-Responsible for consulting and service model elements for master contract renewal, proposal/RFP building process, and creation/delivery of client presentations​</li><li>-Build deep expertise and empathy for Customer’s business and associated needs​</li><li>-Build meaningful relationships across multiple client divisions and develop a trusted advisor partnership with the key customer stakeholders​​</li><li>Lead generation: Display a full understanding of all NIQ portfolio of services and products as well as 'incremental offerings', and guide/ coach Industry Insights team to identify, create, and convert opportunities to incremental sales through strong client relationships ​</li><li>Create value through leveraging existing NIQ tools to advance Customer business objectives through strategic Thought Leadership and flawless execution​</li><li>Identify opportunities for increased partnership and elevate those opportunities to organizational partners​ ​</li><li>Facilitate a clear day-to-day and strategic two-way communication between NIQ and Customers​</li><li>Serve as the SPOC for coverage, quality, delivery, servicing, and technical issues escalation from Industry Insights, Customer Service, and/or Operations/Data Science, and drive and coordinate internal cross-functional customer issue resolution and associated response​</li><li>Lead onboarding process and own the setup of client onboarding in collaboration with other CS functions​</li><li>&nbsp;Understand and be able to explain CPS usage (facts and fundamentals) to clients accurately and confidently, ​</li><li>&nbsp;Be able to bring insights from CPS (especially to create CPS sales opportunities for other markets if the client is at HQ, also responsible for an NIQ market with CPS, where they are not purchasing CPS from NIQ)​</li></ul><br>Qualifications<br><p>1-2 years of experience in the CPG industry and/or related sales, category management, market research​</p><br><p>- Prior experience with NIQ (or similar) solutions preferred ​Analytics space, including POS/Panel data ​</p><br><p>- Strong knowledge of the CPG industry and client organizations ​​</p><br><p>-​ Consultative client skills and innovative problem-solving skills ​​</p><br><p>- Proven experience in successfully leading complex client relationships ​​</p><br><p>- Proven track record of building client engagement ​​</p><br><p>- Experience building relationship and consensus with clients ​​</p><br><p>- Ability to successfully influence and negotiate with clients, colleagues, and Executives/management​</p><br><p>- Ability to write and deliver effective proposals and presentations ​​</p><br><p>- Proven and quantifiable overachievement of revenue, sales and profitability objectives; strong pipeline management skills with a track record of predictability and consistency ​​</p><br><p>- Proven skills managing selling cycles from four week to six ​</p><br><p>-&nbsp; Bachelors degree</p><br><br>Additional Information<br><p><strong>Our Benefits</strong></p><br><ul><li>Flexible working environment</li><li>Volunteer time off</li><li>LinkedIn Learning</li><li>Employee-Assistance-Program (EAP)</li></ul><p>NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/</p><br> <p><strong>About NIQ</strong></p><br><p>NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.</p><br><p>For more information, visit NIQ.com</p><br><p>Want to keep up with our latest updates?</p><br><p>Follow us on:&nbsp;LinkedIn&nbsp;|&nbsp;Instagram&nbsp;|&nbsp;Twitter&nbsp;|&nbsp;Facebook</p><br> <p><strong>Our commitment to Diversity, Equity, and Inclusion</strong></p><br><p>At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.&nbsp;&nbsp;All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws.&nbsp;We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact.&nbsp;To learn more about our ongoing efforts in diversity and inclusion, please visit the&nbsp;https://nielseniq.com/global/en/news-center/diversity-inclusion</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>NielsenIQ Customer Success places our customers at the heart of everything that we do. We strive to offer a consistent customer experience across all our markets by harmonizing our ways of working, focusing on engagement and driving analytics excellence. We give our customers an enjoyable, easy, effective service featuring a modernized customer experience. Customer Success is instrumental to realize the NielsenIQ vision to be a leading global information services company with strong, market leading growth enabled by new, innovative product offerings and modern technology that creates substantial value for our customers, retailers and employees.&nbsp;&nbsp;</p><br><p>You’ll be working as a Consultant role, responsible for collaborating on insights /delivery for Oman/Kuwait/Qatar clients</p><br><br>Job Description<br><p>Responsibilities</p><br><ul><li>Serve as the relationship owner within Customer Success to manage client relationship and execute critical communications​.</li><li>- Responsible for identifying relevant stakeholders at Client (e.g., respective decision makers for service model, JBP, NPS, contract renewal)​</li><li>-Work closely with the AD to develop strategic direction and service strategy to advance client’s priorities through JBPs and drive improved, measurable satisfaction with NIQ​ ​</li><li>- Leads JBP process and is accountable for identifying and aligning customer objectives, defining and tracking success, defining strategic service delivery elements of JBP and customer ways of working, and collaborating with other CS functions to incorporate analytic and data quality elements into JBP​</li><li>Lead QBO and Client Review process, focusing on service delivery and ROI elements, showcasing outcomes, tracking priorities, sharing/receiving feedback/NPS, and refining JBP to align with customer priorities and objectives​</li><li>Lead and own NPS process, frequently and consistently reviewing success metrics and client satisfaction, and reviewing quality, escalation, and coverage to ensure client satisfaction is maximized​</li><li>-Responsible for consulting and service model elements for master contract renewal, proposal/RFP building process, and creation/delivery of client presentations​</li><li>-Build deep expertise and empathy for Customer’s business and associated needs​</li><li>-Build meaningful relationships across multiple client divisions and develop a trusted advisor partnership with the key customer stakeholders​​</li><li>Lead generation: Display a full understanding of all NIQ portfolio of services and products as well as 'incremental offerings', and guide/ coach Industry Insights team to identify, create, and convert opportunities to incremental sales through strong client relationships ​</li><li>Create value through leveraging existing NIQ tools to advance Customer business objectives through strategic Thought Leadership and flawless execution​</li><li>Identify opportunities for increased partnership and elevate those opportunities to organizational partners​ ​</li><li>Facilitate a clear day-to-day and strategic two-way communication between NIQ and Customers​</li><li>Serve as the SPOC for coverage, quality, delivery, servicing, and technical issues escalation from Industry Insights, Customer Service, and/or Operations/Data Science, and drive and coordinate internal cross-functional customer issue resolution and associated response​</li><li>Lead onboarding process and own the setup of client onboarding in collaboration with other CS functions​</li><li>&nbsp;Understand and be able to explain CPS usage (facts and fundamentals) to clients accurately and confidently, ​</li><li>&nbsp;Be able to bring insights from CPS (especially to create CPS sales opportunities for other markets if the client is at HQ, also responsible for an NIQ market with CPS, where they are not purchasing CPS from NIQ)​</li></ul><br>Qualifications<br><p>1-2 years of experience in the CPG industry and/or related sales, category management, market research​</p><br><p>- Prior experience with NIQ (or similar) solutions preferred ​Analytics space, including POS/Panel data ​</p><br><p>- Strong knowledge of the CPG industry and client organizations ​​</p><br><p>-​ Consultative client skills and innovative problem-solving skills ​​</p><br><p>- Proven experience in successfully leading complex client relationships ​​</p><br><p>- Proven track record of building client engagement ​​</p><br><p>- Experience building relationship and consensus with clients ​​</p><br><p>- Ability to successfully influence and negotiate with clients, colleagues, and Executives/management​</p><br><p>- Ability to write and deliver effective proposals and presentations ​​</p><br><p>- Proven and quantifiable overachievement of revenue, sales and profitability objectives; strong pipeline management skills with a track record of predictability and consistency ​​</p><br><p>- Proven skills managing selling cycles from four week to six ​</p><br><p>-&nbsp; Bachelors degree</p><br><br>Additional Information<br><p>Our Benefits</p><br><ul><li>Flexible working environment</li><li>Volunteer time off</li><li>LinkedIn Learning</li><li>Employee-Assistance-Program (EAP)</li></ul><p>About NIQ</p><br><p>NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.</p><br><p>For more information, visit NIQ.com</p><br><p>Want to keep up with our latest updates?</p><br><p>Follow us on: LinkedIn | Instagram | Twitter | Facebook</p><br><p>Our commitment to Diversity, Equity, and Inclusion</p><br><p>At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.&nbsp;&nbsp;All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion</p><br><p><strong>Our Benefits</strong></p><br><ul><li>Flexible working environment</li><li>Volunteer time off</li><li>LinkedIn Learning</li><li>Employee-Assistance-Program (EAP)</li></ul><p>NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/</p><br> <p><strong>About NIQ</strong></p><br><p>NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.</p><br><p>For more information, visit NIQ.com</p><br><p>Want to keep up with our latest updates?</p><br><p>Follow us on:&nbsp;LinkedIn&nbsp;|&nbsp;Instagram&nbsp;|&nbsp;Twitter&nbsp;|&nbsp;Facebook</p><br> <p><strong>Our commitment to Diversity, Equity, and Inclusion</strong></p><br><p>At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.&nbsp;&nbsp;All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws.&nbsp;We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact.&nbsp;To learn more about our ongoing efforts in diversity and inclusion, please visit the&nbsp;https://nielseniq.com/global/en/news-center/diversity-inclusion</p><br><br><br> </div>

We're Hiring – Retail Design Professionals | Saudi Arabia<br>Must be willing to relocate to KSA.<br>GCC Mall Experience Required.<br>Join PD Design & Retail Consultancy PD Design & Retail Consultancy is expanding its Retail Design & Delivery (RDD) Design Team for several prestigious shopping mall developments across the Kingdom of Saudi Arabia.<br>We are seeking experienced Retail Designers and Retail Design Review professionals with proven expertise in shopping malls, retail and F&B design, tenant design review, landlord design criteria, and retail fit-out documentation.<br> Current Vacancies <br>* Retail Designer / Design Executive (3–4 Years)* Senior Retail Designer / Design Associate (5–7 Years)* Retail Design Manager (8–15 Years)<br>Copy of SCE Membership should be sent in Email.<br>What We're Looking For<br>We are seeking design professionals with experience in one or more of the following:* Shopping malls and major retail developments* Retail and F&B store design* Luxury and premium retail* Mixed-use and commercial developments* Hospitality and lifestyle destinations* Entertainment and leisure developments* Airport retail* Department stores and specialty retail<br>Candidates should have practical experience in:<br>* Retail Design & Delivery (RDD)* Tenant design review and coordination* Landlord-side retail design review* Concept, schematic and detailed design review* Shopfront, signage and storefront design* Retail planning and space planning* Landlord Design Criteria and Tenant Design Guidelines* Architectural drawing and technical documentation review* Architectural and MEP design coordination* Material and finishes review* Design submission and approval processes* Fit-out drawing review and coordination* Design compliance and comment consolidation* Site design inspections and design closeout<br>Preferred Industry Background<br>Experience working with* Shopping mall developers, landlords, retail design consultants, architectural practices, RDD consultants, retail brands or fit-out contractors involved in major retail developments.* Previous landlord-side shopping mall design review experience will be highly preferred.<br>Preferred Technical Skills Candidates should demonstrate strong knowledge of:<br>* Retail planning and interior architecture* Tenant design coordination* Landlord Design Criteria and compliance* Shopfront and storefront design* Retail and F&B design principles* Concept and detailed design assessment* Architectural drawing review* Reflected ceiling plans, floor finishes and elevations* Signage and branding integration* Material and finishes assessment* Architectural and MEP coordination* Design review and technical comment consolidation* Shop drawings and material submissions* Site inspections and design compliance* Snagging and design closeout<br>Software knowledge in* Auto CAD, Revit, Sketch Up, Adobe Creative Suite, Bluebeam, Navisworks, 3D visualization software or similar design and document review platforms will be an advantage.<br> Qualifications <br>* Bachelor's Degree or Diploma in Architecture, Interior Design, Interior Architecture or a closely related design discipline.* Strong architectural and interior design technical knowledge.* Saudi Council of Engineers Registration, where applicable, is preferred.* KSA or GCC experience is highly desirable.* Transferable Iqama is an advantage.* Immediate or short-notice availability is preferred.<br> Your CV Must Clearly Include <br> To be considered, please ensure your CV specifies:* Professional discipline and qualification* Total years of design experience* Total years of retail design experience* Shopping mall and retail projects completed* Retail brands and F&B concepts previously handled* Employer and role on each major project* Landlord, developer, consultant, contractor or tenant-side experience* Experience in landlord-side tenant design review* Number and type of retail units reviewed or designed* Concept, schematic and detailed design responsibilities* Shopfront and signage design/review experience* Architectural and MEP coordination experience* Design software proficiency* Current location and nationality* Saudi Council of Engineers registration status, where applicable* Iqama transfer status* Notice period* Current and expected salary* A design portfolio must be submitted together with the CV, demonstrating relevant retail, shopping mall, F&B, shopfront and/or commercial design experience.<br> Only candidates with relevant shopping mall, retail design, retail fit-out or landlord-side design review experience will be shortlisted. <br> How to Apply <br>Please email your updated CV and Design Portfolio to:<br> hr@pd-design.me <br> Subject Line: <br>* Application – Retail Designer / Design Executive – KSA<br>* Application – Senior Retail Designer / Design Associate – KSA<br>* Application – Retail Design Manager – KSA<br>( Please indicate the position you are applying for in the email subject. along with copy of your SCE) Join PD Design & Retail Consultancy and play a key role in reviewing, coordinating and delivering the design of some of Saudi Arabia's most prominent shopping mall and retail developments.

Role Description The Retail Director is a part-time, remote role responsible for overseeing retail-focused initiatives within SM Pixel Media’s client portfolio. This role includes developing retail strategies that align with digital marketing campaigns, guiding sales activities, and monitoring performance across retail channels. The Retail Director will manage and support retail teams, coordinate day-to-day operations, and ensure that processes, budgets, and resources are optimized to meet revenue and customer experience targets. Responsibilities also include analyzing retail performance data, preparing reports, collaborating with cross-functional teams, and recommending improvements to sales, merchandising, and operational workflows. The role involves regular virtual meetings with internal stakeholders and clients to align on objectives, timelines, and expected outcomes. Qualifications Demonstrated experience in retail environments, with a strong understanding of retail strategy and customer experience. Proficiency in team management and leadership, including coaching, performance oversight, and collaborative decision-making. Solid background in sales, with the ability to interpret sales data, set targets, and support revenue growth initiatives. Experience in operations management, including process optimization, resource planning, and workflow coordination. Competence in budgeting and financial oversight, including cost control and forecasting. Strong analytical and problem-solving skills, with the ability to use data to inform actions. Clear, professional communication skills and comfort working in a remote, digitally connected environment. Relevant education in business, retail management, or a related field; equivalent experience will be considered. Familiarity with digital marketing or omnichannel retail strategies is a plus.

Hiring: Retail Sales Executive (Russian Speaker)<br>Location: UAEIndustry: Retail / Showroom Sales<br>We are looking for a Showroom Retail Sales Executive who is fluent in Russian and English to join our team in the UAE.<br>Requirements: • Russian language proficiency (mandatory)• Fluent English communication skills• UAE retail/showroom sales experience in telecom industry is mandatory• Strong sales, customer service, and interpersonal skills• Ability to achieve sales targets and build customer relationships<br>Interested candidates can send their CVs to hr@cygnus.co.