وظائف كول سنتر في الإمارات
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الإمارات - Abu Dhabi Emirate
Role Description The Data Center Manager will oversee the day-to-day operations and reliability of Dubai Key Insights’ data center environment in Abu Dhabi. This part-time, on-site role includes managing data center infrastructure, coordinating hardware installations, monitoring system performance, and ensuring high availability of critical systems and services. The Data Center Manager will supervise environmental controls, capacity planning, and asset management, while maintaining strict adherence to security, safety, and compliance standards. Daily responsibilities also include troubleshooting incidents, coordinating with networking and engineering teams, and maintaining accurate documentation of configurations, procedures, and changes. The role involves continuous optimization of operations, vendor coordination, and contributing to resilience and disaster recovery planning to support DKI’s analytics and market intelligence services. Qualifications Strong expertise in data center operations and data center infrastructure, with experience managing day-to-day performance, capacity, and uptime. Hands-on skills in infrastructure and troubleshooting, including diagnosing hardware, power, and environmental issues in a live production environment. Solid understanding of networking concepts and technologies as they apply to data centers, including switches, routing, load balancing, and connectivity. Proven experience implementing and following operational standards, including security, access control, and safety procedures. Familiarity with monitoring tools, incident and change management processes, and documentation best practices. Ability to collaborate effectively with technical and non-technical stakeholders, including remote engineering and analytics teams. Strong organizational and time management skills, with the ability to manage multiple priorities in a part-time schedule. Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field, or equivalent practical experience. Experience in data centers supporting analytics, cloud, or high-availability platforms is beneficial; exposure to GCC markets or regional organizations is a plus.
الإمارات - Abu Dhabi Emirate
Role Description The Data Center Manager will oversee the day-to-day operations and reliability of Dubai Key Insights’ data center environment in Abu Dhabi. This part-time, on-site role includes managing data center infrastructure, coordinating hardware installations, monitoring system performance, and ensuring high availability of critical systems and services. The Data Center Manager will supervise environmental controls, capacity planning, and asset management, while maintaining strict adherence to security, safety, and compliance standards. Daily responsibilities also include troubleshooting incidents, coordinating with networking and engineering teams, and maintaining accurate documentation of configurations, procedures, and changes. The role involves continuous optimization of operations, vendor coordination, and contributing to resilience and disaster recovery planning to support DKI’s analytics and market intelligence services. Qualifications Strong expertise in data center operations and data center infrastructure, with experience managing day-to-day performance, capacity, and uptime. Hands-on skills in infrastructure and troubleshooting, including diagnosing hardware, power, and environmental issues in a live production environment. Solid understanding of networking concepts and technologies as they apply to data centers, including switches, routing, load balancing, and connectivity. Proven experience implementing and following operational standards, including security, access control, and safety procedures. Familiarity with monitoring tools, incident and change management processes, and documentation best practices. Ability to collaborate effectively with technical and non-technical stakeholders, including remote engineering and analytics teams. Strong organizational and time management skills, with the ability to manage multiple priorities in a part-time schedule. Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field, or equivalent practical experience. Experience in data centers supporting analytics, cloud, or high-availability platforms is beneficial; exposure to GCC markets or regional organizations is a plus.
الإمارات - Abu Dhabi Emirate
Role Description The Data Center Manager will oversee the day-to-day operations and reliability of Dubai Key Insights’ data center environment in Abu Dhabi. This part-time, on-site role includes managing data center infrastructure, coordinating hardware installations, monitoring system performance, and ensuring high availability of critical systems and services. The Data Center Manager will supervise environmental controls, capacity planning, and asset management, while maintaining strict adherence to security, safety, and compliance standards. Daily responsibilities also include troubleshooting incidents, coordinating with networking and engineering teams, and maintaining accurate documentation of configurations, procedures, and changes. The role involves continuous optimization of operations, vendor coordination, and contributing to resilience and disaster recovery planning to support DKI’s analytics and market intelligence services. Qualifications Strong expertise in data center operations and data center infrastructure, with experience managing day-to-day performance, capacity, and uptime. Hands-on skills in infrastructure and troubleshooting, including diagnosing hardware, power, and environmental issues in a live production environment. Solid understanding of networking concepts and technologies as they apply to data centers, including switches, routing, load balancing, and connectivity. Proven experience implementing and following operational standards, including security, access control, and safety procedures. Familiarity with monitoring tools, incident and change management processes, and documentation best practices. Ability to collaborate effectively with technical and non-technical stakeholders, including remote engineering and analytics teams. Strong organizational and time management skills, with the ability to manage multiple priorities in a part-time schedule. Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field, or equivalent practical experience. Experience in data centers supporting analytics, cloud, or high-availability platforms is beneficial; exposure to GCC markets or regional organizations is a plus.
الإمارات - Abu Dhabi Emirate
Client -- UTH <br><br>The position is on the payroll of client direct <br><br>Experience:7+ years<br><br>Location : Abu Dhabi Salary : AED 17,000/<br><br>UAE Based Preferred<br><br>Any nationality will do, but Arab nationals are preferred.<br><br>We have an urgent requirement for Senior Presales Engineer – Data Centers & Electro-Mechanical Solutions is required for one of our client in Abu Dhabi, UAE <br><br>Lead technical solution design, bid management, and customer engagement for data center and mission-critical infrastructure projects.--Must Focus on end-to-end electro-mechanical solutions: power, cooling, electrical systems, and modernization programs.--Must Act as the technical authority in solution architecture, proposals, and tender responses.--Must Position Summary We are seeking an experienced Senior Presales Engineer to lead technical solution design, bid management, and customer engagements for Data Center and Mission-Critical Infrastructure projects. The role will be responsible for developing end-to-end electro-mechanical solutions covering power, cooling, electrical systems, critical facilities infrastructure, and data center modernization programs. The successful candidate will work closely with sales teams, customers, consultants, and technology partners to develop competitive technical proposals, solution architectures, commercial sizing, and tender responses for enterprise, government, and hyperscale data center opportunities. Key Responsibilities Solution Design & Architecture<br><br>Design end-to-end Data Center infrastructure solutions. Develop conceptual, high-level, and detailed designs for critical facilities. Prepare power and cooling architecture for Tier III and Tier IV Data Centers. Define electrical infrastructure including:MV systems LV systems UPS systems Generators ATS/STSPDUsBusbar systems Grounding and lightning protection Design mechanical infrastructure including:Chillers CRAH Units CRAC Units In-row cooling Containment systems BMS integration<br>Presales Activities<br><br>Engage customers during solution discovery workshops. Analyze customer requirements and RFPs. Prepare technical proposals and compliance matrices. Create Bills of Quantities (BOQs). Develop solution presentations and executive summaries. Lead technical discussions with customers, consultants, and stakeholders. Present solution architectures to technical and executive audiences. Support proof-of-concept and design review activities.<br><br>Tender & Bid Management<br><br>Review and analyze RFP/RFQ requirements. Prepare technical compliance responses. Coordinate with OEMs and partners for solution sizing and pricing. Participate in bid strategy and win-plan development. Identify technical risks and mitigation approaches. Support commercial and contractual clarification processes.<br><br>Data Center Consulting<br><br>Conduct site assessments and infrastructure audits. Develop migration and modernization strategies. Perform capacity and growth planning. Assess existing power and cooling infrastructure. Support data center consolidation and expansion projects.<br><br>Technical Knowledge Requirements Electrical Infrastructure<br><br>Medium Voltage (MV) Low Voltage (LV) UPS Systems Diesel Generators Switchgear ATS/STSPDU & RPPEarthing & Lightning Protection Power Quality<br><br>Mechanical Infrastructure<br><br>Chilled Water Systems Precision Cooling Heat Rejection Systems Containment Solutions HVAC Systems Building Management Systems<br><br>Data Center Standards<br><br>Uptime Institute Tier Standards ANSI/TIA-942BICSI 002NFPAASHRAEIEC Standards<br><br>Critical Infrastructure Technologies<br><br>DCIM Platforms Monitoring & Observability Solutions Energy Management Systems Sustainability & Green Data Center Concepts<br><br>Preferred Qualifications<br><br>Bachelor Degree in Electrical Engineering, Mechanical Engineering, or Electro-Mechanical Engineering.7-15 years of experience in Data Center, Critical Facilities, or Electro-Mechanical projects. Experience in UAE Data Center projects preferred. Experience preparing technical proposals and large RFP responses. Knowledge of authority regulations and approvals.<br><br>Preferred Certifications<br><br>CDCPCDCSUptime ATSUptime AOSATDPMPLEED (preferred) MIET (preferred)<br><br>Skills: presales,electro-mechanical,data center
الإمارات - Abu Dhabi Emirate
Client -- UTH <br><br>The position is on the payroll of client direct <br><br>Experience:7+ years<br><br>Location : Abu Dhabi Salary : AED 17,000/<br><br>UAE Based Preferred<br><br>Any nationality will do, but Arab nationals are preferred.<br><br>We have an urgent requirement for Senior Presales Engineer – Data Centers & Electro-Mechanical Solutions is required for one of our client in Abu Dhabi, UAE <br><br>Lead technical solution design, bid management, and customer engagement for data center and mission-critical infrastructure projects.--Must Focus on end-to-end electro-mechanical solutions: power, cooling, electrical systems, and modernization programs.--Must Act as the technical authority in solution architecture, proposals, and tender responses.--Must Position Summary We are seeking an experienced Senior Presales Engineer to lead technical solution design, bid management, and customer engagements for Data Center and Mission-Critical Infrastructure projects. The role will be responsible for developing end-to-end electro-mechanical solutions covering power, cooling, electrical systems, critical facilities infrastructure, and data center modernization programs. The successful candidate will work closely with sales teams, customers, consultants, and technology partners to develop competitive technical proposals, solution architectures, commercial sizing, and tender responses for enterprise, government, and hyperscale data center opportunities. Key Responsibilities Solution Design & Architecture<br><br>Design end-to-end Data Center infrastructure solutions. Develop conceptual, high-level, and detailed designs for critical facilities. Prepare power and cooling architecture for Tier III and Tier IV Data Centers. Define electrical infrastructure including:MV systems LV systems UPS systems Generators ATS/STSPDUsBusbar systems Grounding and lightning protection Design mechanical infrastructure including:Chillers CRAH Units CRAC Units In-row cooling Containment systems BMS integration<br>Presales Activities<br><br>Engage customers during solution discovery workshops. Analyze customer requirements and RFPs. Prepare technical proposals and compliance matrices. Create Bills of Quantities (BOQs). Develop solution presentations and executive summaries. Lead technical discussions with customers, consultants, and stakeholders. Present solution architectures to technical and executive audiences. Support proof-of-concept and design review activities.<br><br>Tender & Bid Management<br><br>Review and analyze RFP/RFQ requirements. Prepare technical compliance responses. Coordinate with OEMs and partners for solution sizing and pricing. Participate in bid strategy and win-plan development. Identify technical risks and mitigation approaches. Support commercial and contractual clarification processes.<br><br>Data Center Consulting<br><br>Conduct site assessments and infrastructure audits. Develop migration and modernization strategies. Perform capacity and growth planning. Assess existing power and cooling infrastructure. Support data center consolidation and expansion projects.<br><br>Technical Knowledge Requirements Electrical Infrastructure<br><br>Medium Voltage (MV) Low Voltage (LV) UPS Systems Diesel Generators Switchgear ATS/STSPDU & RPPEarthing & Lightning Protection Power Quality<br><br>Mechanical Infrastructure<br><br>Chilled Water Systems Precision Cooling Heat Rejection Systems Containment Solutions HVAC Systems Building Management Systems<br><br>Data Center Standards<br><br>Uptime Institute Tier Standards ANSI/TIA-942BICSI 002NFPAASHRAEIEC Standards<br><br>Critical Infrastructure Technologies<br><br>DCIM Platforms Monitoring & Observability Solutions Energy Management Systems Sustainability & Green Data Center Concepts<br><br>Preferred Qualifications<br><br>Bachelor Degree in Electrical Engineering, Mechanical Engineering, or Electro-Mechanical Engineering.7-15 years of experience in Data Center, Critical Facilities, or Electro-Mechanical projects. Experience in UAE Data Center projects preferred. Experience preparing technical proposals and large RFP responses. Knowledge of authority regulations and approvals.<br><br>Preferred Certifications<br><br>CDCPCDCSUptime ATSUptime AOSATDPMPLEED (preferred) MIET (preferred)<br><br>Skills: presales,electro-mechanical,data center
الإمارات - دبي
Apt Resources is proud to present a career opportunity for a Fitness Center Attendant at a prestigious 5-Star Luxury Hotel on the Red Sea, Saudi Arabia. The Fitness Center Attendant plays a crucial role in ensuring guests have a safe, clean, and enjoyable workout experience. You will be responsible for overseeing the fitness center's daily operations, maintaining equipment, and providing excellent customer service to all guests.<br><br>Key Responsibilities<br><br>Greet and assist guests upon arrival at the fitness center, providing information about equipment and facilities. Monitor fitness equipment to ensure proper usage, cleanliness, and safety. Maintain the cleanliness and organization of the fitness center, including locker rooms and amenities. Assist guests with basic equipment setup and provide guidance on facility rules. Report any equipment malfunctions or maintenance needs promptly to management. Ensure adherence to all health, safety, and hygiene standards within the fitness center. Support special fitness events or classes as required.<br><br>Requirements<br><br>Previous experience as a Fitness Center Attendant or in a similar role within a luxury hotel or resort environment. Knowledge of fitness equipment and safety protocols. Excellent interpersonal and customer service skills. Ability to maintain cleanliness and organization in a fast-paced environment. Basic knowledge of first aid and CPR certification is an advantage. Strong communication skills with fluency in English; additional languages are a plus. Flexibility to work various shifts, including weekends and holidays. Certification in fitness, hospitality, or related fields is preferred. Must be currently in UAE<br><br>Benefits<br><br>As per the market standards
TECHEDGE INOUT SOLUTION (INDIA) PRIVATE LIMITED
الإمارات - ابو ظبي
<br><p>نحن نبحث عن مورد أيدي ذكية للمركز البياني للبيانات يعالج بشكل استباقي ومهارة تقنية (أيدي وأقدام) لتقديم دعم تشغيلي ومادي في الموقع لعميل اتصالات في دبي. يشمل الدور مساعدة فرق تكنولوجيا المعلومات عن بُعد في معالجة الأجهزة، الكيبلات، التركيبات، Troubleshooting، والحفاظ على بنية مركز البيانات.<br></p><p><strong>المسؤوليات الأساسية</strong><br></p><ul><li><p>تقديم الدعم في الموقع داخل مركز البيانات لفرق تكنولوجيا المعلومات والشبكات عن بُعد.</p></li><li><p>أداء أنشطة التكديس والأنظمة الراك (التثبيت، التفكيك، نقل الخوادم وأجهزة الشبكة).</p></li><li><p>التعامل مع مهام الكيبلات (توصيل الألياف والكاتوفات، وضع الملصقات، التتبع، والتنظيم).</p></li><li><p>دعم استكشاف الأعطال واستبدال الأجهزة (الخوادم، أجهزة التخزين، أجهزة الشبكة).</p></li><li><p>المساعدة في تدوير الطاقة، إعادة تشغيل المعدات، والتشخيص الأساسي وفق التعليمات.</p></li><li><p>الحفاظ على جرد الأصول وتحديث التوثيق بشكل منتظم.</p></li><li><p>مراقبة الظروف البيئية (درجة الحرارة، الطاقة، التنبيهات) والإبلاغ عن الانحرافات.</p></li><li><p>ضمان الامتثال لإجراءات السلامة والأمن والوصول في مركز البيانات.</p></li><li><p>التنسيق مع البائعين لعمليات دعم الأجهزة والصيانة.</p></li><li><p>تقديم تحديثات في الوقت المناسب والالتزام بمستويات الخدمة وجداول النوبات.<br></p></li></ul><p><strong>ملف المرشح المطلوب</strong></p><ul><li><p>خبرة في عمليات مركز البيانات / دعم أيدي ذكية / دعم بنية تحتية تكنولوجيا المعلومات.</p></li><li><p>فهم أساسي لـ:</p><ul><li><p>مكونات الأجهزة الخادم (دل، إتش بي، سيسكو، وغيرها)</p></li><li><p>أجهزة الشبكات (الموجهات، المحولات، جدران الحماية)</p></li><li><p>معايير الكيبلات (الألياف، الإيثرنت)</p></li></ul></li><li><p>خبرة في التكديس والتركيب والتعامل البدني مع الأجهزة.</p></li><li><p>الطبيعة المتمرسة في تخطيط مركز البيانات، أنظمة الطاقة، والتبريد.</p></li><li><p>القدرة على اتباع التعليمات الفنية من الفرق عن بُعد.</p></li><li><p>مهارات جيدة في التوثيق والتقارير.</p></li><li><p>لائق بدنيًا للتعامل مع المعدات والعمل في بيئات مركز البيانات.</p></li></ul>
We're looking for a seasoned Estimation Engineer to own MEP cost planning and pricing for hyperscale data center projects. You'll partner with design, procurement, and construction teams to deliver accurate, competitive estimates that balance cost with the mission-critical reliability these facilities demand. This is a hands-on senior role where your estimates directly shape project viability and execution strategy. Key Responsibilities Prepare Class 5–1 MEP cost estimates (conceptual through detailed) following AACE standards, covering HVAC, electrical distribution, UPS, generators, fire protection, plumbing, BMS, and low-voltage systems Execute detailed quantity take-offs from drawings, specifications, and BIM models; develop cost breakdowns across labor, materials, equipment, subcontractors, indirects, escalation, and contingency Solicit, evaluate, and benchmark subcontractor and supplier quotes; conduct bid comparisons and deliver commercial recommendations to leadership Collaborate with design engineers, preconstruction, procurement, and operations teams to validate scope, align assumptions, and identify cost and schedule risks Support value engineering and constructability reviews to optimize costs without compromising redundancy or reliability requirements critical to data center operations Maintain and evolve historical cost databases, benchmarks, and metrics specific to data center MEP systems; prepare basis of estimate (BOE) documents and client-ready presentations Ensure all estimates comply with company standards, governance frameworks, and SOX/internal control requirements Requirements Bachelor's degree in Mechanical Engineering, Electrical Engineering, Construction Management, Quantity Surveying, or related field5–8+ years of MEP estimating experience in commercial, industrial, or mission-critical construction environments Proven experience estimating data center projects (hyperscale, enterprise, or colocation facilities) — this is strongly preferred and a key differentiator Proficiency with BIM software (Revit, Navisworks) and estimating tools (e.g., Bluebeam, Touchplan, or equivalent); SQL or data analytics skills a plus Strong working knowledge of HVAC, electrical distribution, UPS/generator systems, fire protection, and BMS in data center contexts Demonstrated ability to solicit, analyze, and negotiate subcontractor and supplier quotes; experience benchmarking costs against industry standards Nice to have: AACE certification (CCC or CEP), experience with AWS/Azure/hyperscaler technical requirements, or familiarity with data center operational metrics (PUE, redundancy tiers)
الإمارات - دبي
Dubai, UAEWe're hiring a Workspace Consultant / Office Center Consultant with proven experience in the UAE's flexible workspace industry.<br>Key Responsibilities Drive sales and occupancy for serviced offices, coworking spaces, virtual offices, and meeting rooms. Generate new business through lead generation, networking, referrals, and corporate partnerships. Conduct client consultations, office tours, and negotiate leasing agreements. Manage the full sales cycle from prospecting to deal closure. Build and maintain long-term relationships with corporate clients. Maintain an accurate sales pipeline and CRM records. Achieve monthly sales and occupancy targets.<br>Requirements Minimum 2–3 years of UAE Business Center / Serviced Office / Coworking / Flexible Workspace experience. Proven track record in workspace leasing and B2B sales. Strong communication, negotiation, and client relationship management skills. Good knowledge of the UAE commercial real estate and flexible workspace market. Proficiency in CRM systems and Microsoft Office. Bachelor's degree is preferred. Please note: This role requires a minimum of 2–3 years of direct UAE Business Center, Serviced Office, Coworking, or Flexible Workspace industry experience. Applications that do not meet this mandatory requirement will not be considered.
الإمارات - دبي
Dubai, UAEWe're hiring a Workspace Consultant / Office Center Consultant with proven experience in the UAE's flexible workspace industry.<br>Key Responsibilities Drive sales and occupancy for serviced offices, coworking spaces, virtual offices, and meeting rooms. Generate new business through lead generation, networking, referrals, and corporate partnerships. Conduct client consultations, office tours, and negotiate leasing agreements. Manage the full sales cycle from prospecting to deal closure. Build and maintain long-term relationships with corporate clients. Maintain an accurate sales pipeline and CRM records. Achieve monthly sales and occupancy targets.<br>Requirements Minimum 2–3 years of UAE Business Center / Serviced Office / Coworking / Flexible Workspace experience. Proven track record in workspace leasing and B2B sales. Strong communication, negotiation, and client relationship management skills. Good knowledge of the UAE commercial real estate and flexible workspace market. Proficiency in CRM systems and Microsoft Office. Bachelor's degree is preferred. Please note: This role requires a minimum of 2–3 years of direct UAE Business Center, Serviced Office, Coworking, or Flexible Workspace industry experience. Applications that do not meet this mandatory requirement will not be considered.
الإمارات - دبي
Dubai, UAEWe're hiring a Workspace Consultant / Office Center Consultant with proven experience in the UAE's flexible workspace industry.<br>Key Responsibilities Drive sales and occupancy for serviced offices, coworking spaces, virtual offices, and meeting rooms. Generate new business through lead generation, networking, referrals, and corporate partnerships. Conduct client consultations, office tours, and negotiate leasing agreements. Manage the full sales cycle from prospecting to deal closure. Build and maintain long-term relationships with corporate clients. Maintain an accurate sales pipeline and CRM records. Achieve monthly sales and occupancy targets.<br>Requirements Minimum 2–3 years of UAE Business Center / Serviced Office / Coworking / Flexible Workspace experience. Proven track record in workspace leasing and B2B sales. Strong communication, negotiation, and client relationship management skills. Good knowledge of the UAE commercial real estate and flexible workspace market. Proficiency in CRM systems and Microsoft Office. Bachelor's degree is preferred. Please note: This role requires a minimum of 2–3 years of direct UAE Business Center, Serviced Office, Coworking, or Flexible Workspace industry experience. Applications that do not meet this mandatory requirement will not be considered.
الإمارات - دبي
Dubai, UAEWe're hiring a Workspace Consultant / Office Center Consultant with proven experience in the UAE's flexible workspace industry.<br>Key Responsibilities Drive sales and occupancy for serviced offices, coworking spaces, virtual offices, and meeting rooms. Generate new business through lead generation, networking, referrals, and corporate partnerships. Conduct client consultations, office tours, and negotiate leasing agreements. Manage the full sales cycle from prospecting to deal closure. Build and maintain long-term relationships with corporate clients. Maintain an accurate sales pipeline and CRM records. Achieve monthly sales and occupancy targets.<br>Requirements Minimum 2–3 years of UAE Business Center / Serviced Office / Coworking / Flexible Workspace experience. Proven track record in workspace leasing and B2B sales. Strong communication, negotiation, and client relationship management skills. Good knowledge of the UAE commercial real estate and flexible workspace market. Proficiency in CRM systems and Microsoft Office. Bachelor's degree is preferred. Please note: This role requires a minimum of 2–3 years of direct UAE Business Center, Serviced Office, Coworking, or Flexible Workspace industry experience. Applications that do not meet this mandatory requirement will not be considered.
الإمارات - دبي
Exciting opportunity within an International MEP Design consultancy to build and lead a new vertical across the Middle East specialising in the MEP design of Data Centers. <br>As an Associate Director within the organisation, the role will be responsible for leveraging international capabilities to build a new vertical, recruit and manage a team of MEP Design experts with extensive experience in Data Center design and construction. <br>Requirements: <br>15 years+ experience of MEP Design experience8 years+ experience of large scale Data Center design and build5 years experience in the region. Demonstrate strong leadership skills Demonstrate strong client management and communication skills.
الإمارات - دبي
Description<br><br>AWS have an exciting Data Center Technician/Engineer opportunity in Dubai available for a UAE national with family book. AWS are committed to contributing towards the UAE’s goal of employing 75,000 Emiratis in the private sector and Ministerial Resolution No.279.<br><br>AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.<br><br>You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.<br><br>We are looking for Data Center Technicians to join our expanding Infrastructure Operations team. Data Center Technicians are the primary resolver and troubleshoot and solve a range of datacenter infrastructure issues including, but not limited to: hardware, fiber, networking, and related problems. You will be part of the Data Center Operations (DCO) team, overseeing the operation and maintenance of the IT infrastructure and hardware for data centers in AWS Cloud regions. You will become the primary resolver for your support team, and gain troubleshooting skills on different hardware and software cases.<br><br>You will be able to troubleshoot and solve most infrastructure issues and engage other appropriate solutions groups on more complex problems to drive solutions.<br><br>Key job responsibilities<br><br>Execution & Troubleshooting<br><br> Perform a variety of DCO procedures including break-and-fix repairs, host-level decommissions (HLD), server rack decommissions (SRD), media removal, media destruction, and first responder duties Troubleshoot hardware issues using SOPs and available documentation; escalate when actions deviate from established procedures.<br><br>Scope & Decision-Making<br><br> Operate across one or more process paths within the DCO team, applying knowledge to determine the correct task or procedure — including slight deviations — to achieve desired outcomes Work is reviewed daily by supervision.<br><br>Communication & Collaboration<br><br> Communicate clearly via tickets, SIMs, task tracking entries, and write-ups Participate effectively in team meetings and present work to leaders<br><br>Impact & Process Improvement<br><br> Deliver work that impacts team metrics including ticket resolution, decom throughput, and safety compliance Take action to improve operational excellence within DCO workflows<br><br>Safety & Compliance<br><br> Adhere to all DC safety protocols during red zone (RZ) and floor operations Support safety inspections and maintain site compliance standards<br><br>Basic Qualifications<br><br> UAE National Only with a valid family book Experience with computer hardware troubleshooting and repair Experience in computer networking High school or equivalent diploma<br><br>Preferred Qualifications<br><br> Experience in a data center or other critical environment<br><br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.<br><br><br>Company - Amazon Data Services Emirates LLC - Dubai Branch<br><br>Job ID: A10418488
Jacobs Engineering Group Inc
الإمارات
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السوق <br> المدن والأماكن <br>
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<p>في جاكوبز، نحن نتحدى اليوم لإعادة اختراع الغد من خلال حل أكثر المشاكل حرجاً في العالم للمدن المزدهرة والبيئات المقاومة والنتائج الحيوية والارتقاء التشغيلي والاكتشاف العلمي والتصنيع المتطور، محولين الأفكار المجردة إلى واقع يغير العالم للأفضل.</p><br><br>
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<p>تسعى Jacobs إلى تعيين مهندس ICT رئيسي – تصميم بخلفية قوية في مشاريع مراكز البيانات ليكون مقره في المملكة العربية السعودية أو دبي. ستقود تطوير التصميم المتقدم للبنية التحتية لتقنية ICT لمراكز البيانات مع أحدث التطورات التكنولوجية في السوق، الشبكات، وأنظمة الجهد المنخفض لمشروعات مراكز البيانات في المنطقة وعلى الصعيد العالمي. كما ستتعاون أيضاً مع متخصصين عالميين لتصميم وتقديم بنية تحتية لمركز بيانات عالية الأداء.</p><br><br><p><strong>ما ستقوم به:</strong></p><br><br><ul><li>قيادة تصميم ICT والجهد المنخفض لمشروعات مراكز البيانات عبر مراحل المفهوم، المخطط التفصيلي، والتصميم التفصيلي.</li><li>تطوير ومراجعة الأنظمة بما في ذلك التوصيلات المهيكلة، بنية الشبكة، شبكات مركز البيانات، أنظمة الأمان، نظم BMS، الأنظمة الصوتية/الفيديو، وتخطيطات غرف ICT.</li><li>التأكد من امتثال التصاميم لمتطلبات Uptime Institute وTIA وBICSI وASHRAE والجهات المحلية، بالإضافة إلى أطر الجودة والاستدامة الداخلية لدى Jacobs.</li><li>التنسيق عن كثب مع فرق الميكانيكا والكهرباء والعمارة والحماية من الحرائق وأمن ICT لتقديم حلول تصميم متكاملة.</li><li>قيادة ورش العمل الفنية ومراجعات التصميم وتقديم عروض العملاء، ممثلاً Jacobs بسلطة ومهنية.</li><li>توفير الإرشاد والقيادة الفنية لمهندسي ICT، دعم تطوير القدرات وتبادل المعرفة.</li><li>دعم تقييم العطاءات والتقارير الفنية.</li><li>قيادة الابتكار والتسليم الرقمي والتحسين المستمر ضمن تخصص ICT.</li></ul>
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<br> فيما يلي ما ستحتاجه <br>
<ul><li>درجة البكالوريوس/الماجستير في هندسة ICT، الهندسة الكهربائية، هندسة الحاسوب، أو مجال ذي صلة.</li><li>خبرة 10+ سنوات في تصميم ICT/الجهد المنخفض، بما في ذلك خبرة كبيرة في مشاريع مراكز البيانات.</li><li>فهم قوي لأنظمة ICT في مراكز البيانات، طوبولوجيا الشبكة، استراتيجيات التكرار، ومبادئ التصميم الحيوي.</li><li>خبرة في تنفيذ مشاريع في المملكة العربية السعودية أو الإمارات أو منطقة الخليج الكبرى.</li><li>إتقان أدوات التصميم مثل AutoCAD، Revit، Visio، وتدفقات عمل نمذجة ICT.</li><li>معرفة قوية بالمعايير الدولية (TIA، BICSI، ISO/IEC، NFPA).</li><li>خبرة قيادة مثبتة في إدارة فرق التصميم أو حزم مشاريع كبرى.</li><li>اتصال ممتاز، ومهارات إشراك أصحاب المصلحة وحل المشكلات.</li></ul><ul><li>خبرة موسعة في دعم بيئات مراكز البيانات عالية السعة ومراكز الاستضافة، مع تعرض لبنية تحتيـة عالية الكثافة من المستوى III/IV.</li><li>شهادات تصميم مراكز البيانات المعترف بها صناعيًا، بما في ذلك CDCS/CDCE، ATD من Uptime Institute، وBICSI RCDD، تُظهر الخبرة في تصميم المرافق الحيوية والتكرار والامتثال للمعايير.</li><li>فهم راسخ لهياكل مراكز البيانات القائمة على الحوسبة السحابية، مدعوم بشهادات في AWS وMicrosoft Azure وGoogle Cloud، مما يمكّن من التوافق مع نشرات هجينة ومتغيرة السعة الحديثة.</li></ul>
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<br> من شبكات موظفينا الشاملة إلى دعاة الصحة العقلية الإيجابية – نحن ملتزمون بقيادة ثقافة الرعاية حيث يمكنك أن تكون أنت. الانضمام إلى Jacobs لا يربطك محلياً فحسب بل عالمياً أيضاً - وبجميع اختلافاتنا وآفاقنا الفريدة تقوّي قوتنا الجماعية. نتعاون ونتشارك! من خلال دعم بعضنا البعض، ننجح جميعاً.<br>
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مع وضع السلامة والمرونة دائماً في الأولوية، تجاوزنا الطرق التقليدية للعمل حتى تحصل على الدعم والسبل والفراغ لتحقيق أقصى إمكاناتك. ستكتشف ترتيبات عمل مرنة ومزايا وفرص لفعل الخير أيضاً – من المشاركة في برنامج العطاء والتطوع العالمي لدينا، إلى استكشاف طرق جديدة ومبتكرة لمساعدة عملائنا في جعل العالم مكاناً أفضل.<br>
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بصرف النظر عما يحفزك، ستكتشف كيف يمكنك تنمية رعايتك وتحقيق أهدافك – وكل ذلك ضمن شركة عالمية واحدة.<br>
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<p>نحن نثمن التعاون ونؤمن بأن التفاعل الحضوري ضروري لثقافتنا وتقديم خدماتنا للعملاء على السواء. نحن نمكّن الموظفين بسياسة العمل الهجين لدينا، مما يتيح لهم تقسيم أسبوع العمل بين مكاتب Jacobs/المشروعات ومواقع بعيدة لتمكينهم من تقديم أفضل أعمالهم.</p><br><br>
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<p>تجربتك في التقديم مهمة بالنسبة لنا، ونحرص على التكيف لجعل كل تفاعل أفضل. إذا كنت تحتاج إلى دعم إضافي أو تعديلات معقولة فيما يتعلق بعملية التوظيف (على سبيل المثال، تريد نموذج الطلب بتنسيق مختلف)، يرجى التواصل مع فريق Careers Support.</p><br><br>
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<br> المواقع <br> المدينةالولايةالدولة<br>بور دبيجميع مناطق AEالإمارات العربية المتحدة<br>بور دبيجميع مناطق AEالإمارات العربية المتحدة<br>بور دبيجميع مناطق AEالإمارات العربية المتحدة<br>
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Adecco Holding Emirates B.V. (Dubai Branch)
الإمارات - دبي
<p><strong>ملخص الوظيفة</strong> نحن نسعى لشخص ذو خبرة وديناميكية ليكون <strong>مدير مركز الاتصالات</strong> لقيادة والإشراف على عمليات مركز الاتصالات متعدد الوظائف لدينا. يتكون الفريق من حوالي <strong>12 موظف دعم</strong> يتعاملون مع المبيعات، الاحتفاظ بالطلاب، الإلغاءات، رضا العملاء، ووظائف دعم العملاء الأخرى. المرشح المثالي هو قائد قوي لفريق العمل عملي، يركز على النتائج وقادر على تحسين أداء الفريق، الكفاءة التشغيلية ورضا العملاء مع ضمان تحقيق جميع مؤشرات الأداء الأساسية للقسم باستمرار.</p><br><p><strong>المسؤوليات الرئيسية</strong> </p><ul><li><p>قيادة وتدريب وإدارة العمليات اليومية لمركز الاتصالات عبر وظائف متعددة بما فيها المبيعات، الاحتفاظ، الإلغاءات، وسعادة العملاء.</p></li><li><p>مراقبة أداء الأفراد والفريق مقابل مؤشرات الأداء مثل التحويلات، معدلات الاحتفاظ، أوقات الاستجابة، رضا العملاء، والإنتاجية.</p></li><li><p>تقديم التدريب المستمر، والتوجيه، وتغذية راجعة حول الأداء لتعظيم تطوير الموظفين ومشاركتهم.</p></li><li><p>العمل عن كثب مع قادة الفرق والوكلاء لفهم التحديات التشغيلية اليومية وتنفيذ حلول فعالة.</p></li><li><p>تحليل التقارير وقياسات الاتصالات وبيانات الأداء لتحديد الاتجاهات ومناطق التحسين.</p></li><li><p>تطوير استراتيجيات لتحسين الكفاءة التشغيلية، تجربة العملاء، وإنتاجية الفريق بشكل عام.</p></li><li><p>التأكد من الالتزام المستمر بسياسات الشركة ومعايير الخدمة وجودة التواصل.</p></li><li><p>التعامل مع مخاوف العملاء المعقدة بشكل مهني وتنفيذ إجراءات وقائية لتقليل المشكلات المتكررة.</p></li><li><p>عقد اجتماعات منتظمة للفريق، ومراجعات الأداء، وجلسات التدريب.</p></li><li><p>التعاون مع أقسام أخرى لتحسين العمليات وضمان مسارات عمل سلسة للعملاء.</p></li><li><p>تعزيز بيئة عمل إيجابية ومسؤولة وعالية الأداء.</p></li></ul><p><strong>الملف المرغوب للمرشح</strong></p><ul><li><p>درجة البكالوريوس في إدارة الأعمال أو الإدارة أو مجال ذي صلة.</p></li><li><p><strong>8+ سنوات من الخبرة</strong> في عمليات مركز الاتصالات، مع ما لا يقل عن <strong>3+ سنوات في دور إداري</strong>.</p></li><li><p>خبرة مثبتة في إدارة فرق خدمة العملاء والمبيعات عبر وظائف متعددة.</p></li><li><p>مهارات قيادة وإدارة أشخاص قوية مع القدرة على تحفيز وتطوير الفرق.</p></li><li><p>نمط إدارة عملي مع فهم كامل لعمليات مركز الاتصالات اليومية.</p></li><li><p>قدرات قوية في حل المشكلات واتخاذ القرار.</p></li><li><p>مهارات تحليلية قوية مع خبرة في استخدام تقارير مركز الاتصالات ومؤشرات الأداء驱驱驱驱驱驱驱驱驱驱驱驱驱驱驱驱驱驱驱驱驱驱驱驱驱驱驱驱驱驱驱驱驱驱驱驱驱驱驱驱驱驱驱驱驱驱驱驱驱驱驱驱驱驱驱驱驱驱驱驱驱</p></li><li><p>مهارات اتصال وتواصل interpersonal ومهارات حل النزاعات عالية.</p></li><li><p>شخصية واثقة وحازمة مع القدرة على إدارة الضغط وتحقيق النتائج.</p></li><li><p>منظم للغاية، مبادر، وقابل للتكيف في بيئة سريعة الوتيرة.</p></li><li><p>إجادة استخدام Excel وأنظمة إدارة CRM/مراكز الاتصالات ميزة إضافية.</p></li></ul><p><strong>الملف المفضل</strong></p><ul><li><p>يفضل أن تكون المتقدمة أنثى.</p></li><li><p>مفتوح لجميع الجنسيات</p></li><li><p>وجود قيادي قوي مع عقلية موجهة نحو النتائج.</p></li><li><p>شغف بتقديم خدمة عملاء استثنائية مع دفع أداء الأعمال.</p></li><li><p>خبرة في إدارة فرق عبر المبيعات، خدمة العملاء، الاحتفاظ أو وظائف مشابهة مع واجهة أمام العملاء تعتبر ميزة كبيرة.</p></li></ul>
الإمارات - Abu Dhabi Emirate
Description<br><br>AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.<br><br>You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.<br><br>AWS have an exciting Data Center Project Manager opportunity in Dubai available for a UAE national with family book. AWS are committed to contributing towards the UAE’s goal of employing 75,000 Emiratis in the private sector and Ministerial Resolution No.279.<br><br>The Critical Projects Implementation (CPI) team is a project management and execution team that manages construction activity within the operational data center spaces. The CPI team is tasked with critical infrastructure improvement projects to optimize utilization of space, power, and cooling within operation data centers around the globe. These activities are outside of the scope of standard construction delivery and regular preventative maintenance tasks.<br><br>We are currently seeking a Data Center Project Manager to serve as a technical resource within Amazon data centers. You will be part of a highly creative, efficient team tasked with tackling the most fascinating and challenges in designing, building, and operating Amazon data facilities. The Project Manager is ultimately responsible for project oversight and review of all disciplines including electrical, mechanical, controls, and architectural. A fundamental understanding of these systems is required, as the individual will be expected to identify areas for improvement as well as act on data provided from other team and organizations.<br><br>Our DC Project Managers design, develop and deploy innovative solutions to address operational challenges. They work independently as well as the ability to work within multi-disciplinary teams. The scope of projects will include but not limited to the improvement of electrical, mechanical, fire detection and building automation system. The Project Manager is responsible for the overall direction, coordination, implementation, execution, control and completion of specific projects ensuring consistency with company strategy, commitments and goals.<br><br>If you are passionate about the Customer Experience; you think big; and you want to contribute to the operational excellence of Amazon data centers then this may be the challenge you’ve been looking for!<br><br>Key job responsibilities<br><br> Project management and oversight of construction related activities as they relate to modifying existing infrastructure for the purpose of installing new or to replace end of life equipment. This will include the ownership of the project scope, timeline, and budget. Provide project management for specific initiatives aimed at increasing the resiliency of our data centers. Electrical design and review of designs associated with the optimization of existing data centers. Construction/project package drawing review. Creation of project scope, request for proposals, and capital requests. Total project quality including the creation of a commissioning plan and oversight of the execution. Recording and reporting key metrics to team members and management. Operational support including review of procedures, best practices, and maintenance initiatives. Drive teams to perform troubleshooting and root cause failure analysis associated with equipment or electrical failures. Work with contractors and vendors to deliver efficient and high quality project turnovers. Be a leader within the group as well as within internal and external teams that support the data center.<br><br>A day in the life<br><br>You will be part of a highly creative, efficient team tasked with tackling the most fascinating and challenges in designing, building, and operating Amazon data facilities. The Project Manager is ultimately responsible for project oversight and review of all disciplines including electrical, mechanical, controls, and architectural. A fundamental understanding of these systems is required, you will be expected to identify areas for improvement as well as act on data provided from other team and organizations. Ideal candidates will possess the ability to design, develop and deploy innovative solutions to address operational challenges. This role requires both independent contribution as well as the ability to work within multi-disciplinary teams. The scope of projects will include but not limited to the improvement of electrical, mechanical, fire detection and building automation system. The Project Manager is responsible for the overall direction, coordination, implementation, execution, control and completion of specific projects ensuring consistency with company strategy, commitments and goals.<br><br>If you are passionate about the Customer Experience; you think big; and you want to contribute to the operational excellence of Amazon data centers then this may be the opportunity you’ve been looking for!<br><br>About The Team<br><br>Diverse Experiences<br><br>AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.<br><br>Why AWS?<br><br>Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.<br><br>Work/Life Balance<br><br>We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.<br><br>Inclusive Team Culture<br><br>Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and Amaze Con (gender diversity) conferences, inspire us to never stop embracing our uniqueness.<br><br>Mentorship & Career Growth<br><br>We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.<br><br>Basic Qualifications<br><br> 3+ years of vendor management experience 4+ years of relevant work in a data center or other critical environment experience 5+ years of data center engineering or operations experience 5+ years of Microsoft Office including Outlook, Word, and Excel experience Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field Experience in vendor management Experience in a data center or other critical environment Experience in data center engineering or operations Experience with Microsoft Office including Outlook, Word, and Excel<br><br>Preferred Qualifications<br><br> 3+ years of construction or project management experience Electrical or mechanical Journeyman License operating engineering license such as DC II, DC III, or equivalent Experience in construction or project management<br><br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.<br><br><br>Company - Amazon Data Services Emirates LLC - Dubai Branch<br><br>Job ID: A10399428
الإمارات - Abu Dhabi Emirate
Description<br><br>AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.<br><br>You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.<br><br>AWS have an exciting Data Center Project Manager opportunity in Dubai available for a UAE national with family book. AWS are committed to contributing towards the UAE’s goal of employing 75,000 Emiratis in the private sector and Ministerial Resolution No.279.<br><br>The Critical Projects Implementation (CPI) team is a project management and execution team that manages construction activity within the operational data center spaces. The CPI team is tasked with critical infrastructure improvement projects to optimize utilization of space, power, and cooling within operation data centers around the globe. These activities are outside of the scope of standard construction delivery and regular preventative maintenance tasks.<br><br>We are currently seeking a Data Center Project Manager to serve as a technical resource within Amazon data centers. You will be part of a highly creative, efficient team tasked with tackling the most fascinating and challenges in designing, building, and operating Amazon data facilities. The Project Manager is ultimately responsible for project oversight and review of all disciplines including electrical, mechanical, controls, and architectural. A fundamental understanding of these systems is required, as the individual will be expected to identify areas for improvement as well as act on data provided from other team and organizations.<br><br>Our DC Project Managers design, develop and deploy innovative solutions to address operational challenges. They work independently as well as the ability to work within multi-disciplinary teams. The scope of projects will include but not limited to the improvement of electrical, mechanical, fire detection and building automation system. The Project Manager is responsible for the overall direction, coordination, implementation, execution, control and completion of specific projects ensuring consistency with company strategy, commitments and goals.<br><br>If you are passionate about the Customer Experience; you think big; and you want to contribute to the operational excellence of Amazon data centers then this may be the challenge you’ve been looking for!<br><br>Key job responsibilities<br><br> Project management and oversight of construction related activities as they relate to modifying existing infrastructure for the purpose of installing new or to replace end of life equipment. This will include the ownership of the project scope, timeline, and budget. Provide project management for specific initiatives aimed at increasing the resiliency of our data centers. Electrical design and review of designs associated with the optimization of existing data centers. Construction/project package drawing review. Creation of project scope, request for proposals, and capital requests. Total project quality including the creation of a commissioning plan and oversight of the execution. Recording and reporting key metrics to team members and management. Operational support including review of procedures, best practices, and maintenance initiatives. Drive teams to perform troubleshooting and root cause failure analysis associated with equipment or electrical failures. Work with contractors and vendors to deliver efficient and high quality project turnovers. Be a leader within the group as well as within internal and external teams that support the data center.<br><br>A day in the life<br><br>You will be part of a highly creative, efficient team tasked with tackling the most fascinating and challenges in designing, building, and operating Amazon data facilities. The Project Manager is ultimately responsible for project oversight and review of all disciplines including electrical, mechanical, controls, and architectural. A fundamental understanding of these systems is required, you will be expected to identify areas for improvement as well as act on data provided from other team and organizations. Ideal candidates will possess the ability to design, develop and deploy innovative solutions to address operational challenges. This role requires both independent contribution as well as the ability to work within multi-disciplinary teams. The scope of projects will include but not limited to the improvement of electrical, mechanical, fire detection and building automation system. The Project Manager is responsible for the overall direction, coordination, implementation, execution, control and completion of specific projects ensuring consistency with company strategy, commitments and goals.<br><br>If you are passionate about the Customer Experience; you think big; and you want to contribute to the operational excellence of Amazon data centers then this may be the opportunity you’ve been looking for!<br><br>About The Team<br><br>Diverse Experiences<br><br>AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.<br><br>Why AWS?<br><br>Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.<br><br>Work/Life Balance<br><br>We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.<br><br>Inclusive Team Culture<br><br>Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and Amaze Con (gender diversity) conferences, inspire us to never stop embracing our uniqueness.<br><br>Mentorship & Career Growth<br><br>We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.<br><br>Basic Qualifications<br><br> 3+ years of vendor management experience 4+ years of relevant work in a data center or other critical environment experience 5+ years of data center engineering or operations experience 5+ years of Microsoft Office including Outlook, Word, and Excel experience Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field Experience in vendor management Experience in a data center or other critical environment Experience in data center engineering or operations Experience with Microsoft Office including Outlook, Word, and Excel<br><br>Preferred Qualifications<br><br> 3+ years of construction or project management experience Electrical or mechanical Journeyman License operating engineering license such as DC II, DC III, or equivalent Experience in construction or project management<br><br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.<br><br><br>Company - Amazon Data Services Emirates LLC - Dubai Branch<br><br>Job ID: A10399428
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الإمارات
<h2 class="h5">وصف الوظيفة</h2>
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<p>مركز رعاية صحية أسنان رائد في الإمارات العربية المتحدة يبحث عن استشاري جلدية ذات خبرة <strong>استشاري أمراض جلدية (مؤهل غربي)</strong> للانضمام إلى فريقه متعدد التخصصات. سيقدم المرشح الناجح خدمات طبية وجراحية وجمالية للجلد مع توفير رعاية مرضى استثنائية وفقاً للمعايير الدولية للرعاية الصحية واللوائح الصحية في الإمارات العربية المتحدة.</p><br><p>سيشخّص الاستشاري ويعالج مجموعة واسعة من اضطرابات البشرة والشعر والأظافر ويجري إجراءات تجميلية متقدمة باستخدام تقنيات حديثة ومتطورة. وبالتعاون مع أطباء الأسنان والتجميل والمتخصصين في الرعاية الصحية الآخرين، سيساهم الاستشاري في سمعة المركز بالتميز في رعاية المرضى والنتائج السريرية.</p><br> </div>
الإمارات
<h2 class="h5">وصف الوظيفة</h2>
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<span><b>الملخص الوظيفي</b> <br></span><p><span>• معالجة المكالمات: الرد على المكالمات الواردة بسرعة ومهنية، واتباع النصوص أو الإرشادات لتقديم المعلومات، معالجة الشكاوى، أو معالجة الطلبات.</span><br><span>• دعم العملاء وحل المشكلات: حل القضايا، وتوجيه العملاء عبر استكشاف المشكلة، معالجة الإرجاع، وتقديم المعلومات عن المنتج/الخدمة في بعض الحالات.</span><br><span>• إدارة البيانات: تدوين ملاحظات دقيقة ومفصلة عن حسابات العملاء في أنظمة إدارة علاقات العملاء أثناء المحادثات أو بعدها مباشرة.</span><br><span>• إدارة التصعيد: تحديد القضايا المعقدة ذات الأولوية العالية التي تتطلب التصعيد إلى المشرفين أو الأقسام المتخصصة.</span><br><span>• التواصل الصادر: إجراء مكالمات للمتابعة، تحديثات الخدمة، أو الاستطلاعات.</span><br><span>• مقاييس الأداء: تحقيق مؤشرات الأداء الرئيسية مثل متوسط زمن المعالجة (AHT)، ودرجات رضا العملاء (CSAT)، وأهداف حجم المكالمات.</span></p><br><br>
<p><span><strong>خدمة العملاء. المبيعات. العمليات والعمليات. التقارير</strong></span><br><span>• تقديم خدمات عملاء هاتفية استثنائية للعملاء</span><br><span>• إدارة تجربة خدمة المكالمات الواردة والصادرة بسلاسة (حسب الاقتضاء) وفقاً للأهداف ومؤشرات الأداء المحددة</span><br><span>• ضمان الحل الشامل للاستفسارات ضمن إطار الزمن المحدد</span><br><span>• كن خبير عملية وساعد العملاء على فهم المنتجات المصرفية والحلول المضافة وخيارات الخدمة الرقمية بطريقة تعزز الحماس والفهم الحقيقي</span><br><span>• التعرّف بشكل استباقي على احتياجات العملاء لتقديم خدمات إضافية وفرص بيع، بما في ذلك البيع المتقاطع، والإحالات، وفرص الأعمال الجديدة، مع التأكد من تحقيق الأهداف دون الوقوع في البيع المضلل.</span><br><span>• وعي عالٍ والالتزام بإدارة المخاطر والإرشادات التنظيمية والامتثال.</span><br><span>• الدقة والانتباه للتفاصيل وتوثيق تفاعلات العملاء وفق معايير سرية البيانات.</span><br><span>• القدرة على تحديد النزاعات المحتملة/التصعيد/الاتجاهات/فجوات العمليات وإبرازها.</span></p><br><br><b>المسؤوليات الرئيسية</b> <br><p><span><strong>إدارة المخاطر</strong></span><br><span>• التأكد من الامتثال لسياسات مكافحة غسل الأموال واللوائح المحلية.</span><br><span>• اتباع تعليمات تشغيل القسم للمعالجة في الوقت المناسب وبشكل دقيق.</span><br><span>• تعزيز الإنتاجية باستمرار لتلبية المعايير.</span><br><span>• الالتزام بقيم الشركة باستمرار.</span><br><span>• الالتزام بجميع القواعد واللوائح والسياسات ذات الصلة.</span></p><br><br>
<p><span><strong>الامتثال والسلوك التجاري التنظيمي </strong></span><br><span>• عرض سلوك exemplary والعيش بقيم المجموعة ومدونة السلوك.</span><br><span>• تحمل المسؤولية الشخصية لدمج أعلى معايير الأخلاق، بما في ذلك الامتثال التنظيمي والاعتماد التجاري، عبر بنك ستاندرد تشارترد. وهذا يشمل فهم والالتزام، حرفياً وبمضمونه، بجميع القوانين واللوائح والإرشادات المعمول بها ومدونة سلوك المجموعة.</span><br><span>• قيادة عمليات مركز رعاية العملاء لتحقيق النتائج المحددة في مبادئ سلوك البنك: نتائج عادلة للعملاء؛ البيئة الصحيحة.</span><br><span>• التعرّف بشكل فعال وتعاوني على مخاطر وسلوك ومساءلة وموضوعات الامتثال وتقديمها وحلها.</span><br><span>• ممارسة السلطات المفوضة من مجلس الإدارة والعمل وفقاً للوائح (أو ما يعادلها)</span></p><br><br><b>المهارات والخبرة</b> <br><p><span>• إدارة فريق</span><br><span>• القيادة، والمهارات التحليلية والتواصل بين الأشخاص</span><br><span>• مهارات اتصال قوية بما في ذلك القواعد اللغوية والتعبير الجيد</span><br><span>• القدرة على العمل تحت الضغط وتعدد المهام</span><br><span>• إدارة النزاعات وحل المشكلات</span><br><span>• مهارات الاستماع الجيدة</span></p><br><br><b>المؤهلات</b> <br><p><span>• خريج جامعي</span><br><span>• خبرة سابقة في خدمة العملاء/المبيعات (اعتماداً على الدور)</span><br><span>• مهارات اتصال شفهية وكتابية قوية، تفاوض، وتفاعل بين الأشخاص</span><br><span>• إتقان Excel والقدرة على التنقل بين أنظمة متعددة.</span><br><span>• المرونة في الاستجابة بشكل فعال في بيئة عمل ديناميكية.</span><br><span>• المساءلة والدقة والاهتمام بالتفاصيل</span><br><span>• إيجابية ومستعد للمساهمة في ثقافة عمل دولية ومتنوعة.</span><br><span>• يجب أن يكون لديه مهارات تحدث وكتابة باللغة الإنجليزية بدرجة عالية؛ ستكون مهارة التحدث بالعربية ميزة</span><br><span>• يجب أن تكون لديه مهارات التحدث بالعربية والإنجليزية</span><br><span>• المهارات الناعمة: مستويات عالية من التعاطف، الاستماع النشط، ومهارات حل النزاعات للتعامل مع عملاء صعبين أو غير راضين على سبيل المثال.</span><br><span>• الكفاءة التقنية: القدرة على تعدد المهام واستخدام أنظمة الحاسوب، بما في ذلك برمجيات إدارة العلاقات مع العملاء وبالطبع أدوات الهاتف.</span></p><br><br><b>عن ستاندرد تشارترد</b> <br><p>نحن بنك دولي، رشيق بما يكفي للعمل، وكبير بما يكفي لتأثير. لأكثر من 170 عامًا، عملنا لإحداث فرق إيجابي لعملائنا ومجتمعاتنا ولكل بعضنا البعض. نحن نشكك في الوضع الراهن، ونحب التحدي ونستمتع بإيجاد فرص جديدة للنمو والقيام بما هو أفضل من قبل. إذا كنت تبحث عن مسار مهني ذو هدف وتود العمل لبنك يحدث فرقًا، نود سماعك. يمكنك الاعتماد علينا للاحتفاء بموهتك الفريدة ولا يسعنا الانتظار لرؤية المواهب التي يمكنك أن تجلبها لنا.</p><br><br>
<p>هدفنا، وهو تعزيز التجارة والازدهار من خلال تنوعنا الفريد، مع وعد علامتنا التجارية بأن نكون هنا للأفضل، يتحقق من خلال كيفية عيشنا لسلوكنا القيم. عندما تعمل معنا، سترى كيف نقدر الاختلاف وندافع عن الدمج.</p><br><br>
<p>معاً نحن:</p><br><br>
<ul>
<li><b>نفعل الشيء الصحيح</b> ونكون حازمين، نتحدى بعضنا البعض، ونعيش بنزاهة، مع وضع العميل في قلب ما نقوم به</li>
<li><b>لا نرضى بالقليل</b> نسعى باستمرار للتحسين والابتكار، نجعل الأمور بسيطة ونتعلم من الأداء الجيد، وغير الجيد</li>
<li><b>نكون أفضل معاً</b> نكون أنفسنا، ونتبنى الشمولية، ونرى الخير في الآخرين، ونعمل سوياً لبناء للمستقبل</li>
</ul><br><b>ما نقدمه</b> <br><p><b>تماشياً مع ميثاق الأجور العادلة،</b> نقدم راتباً ومزايا تنافسية لدعم رفاهك الذهني والبدني والمالي والاجتماعي.</p><br><br>
<ul>
<li><b>تمويل أساسي لبنك التقاعد والتأمين الطبي والحياة،</b> مع مزايا مرنة وتطوعية متاحة في بعض المواقع.</li>
<li><b>إجازة</b> بما في ذلك الإجازة السنوية، الإجازة الأبوية/الأمومة (20 أسبوعاً)، الإجازة sabbatical (حتى 12 شهراً)، وإجازة التطوع (3 أيام)، إلى جانب معايير عالمية دنيا للإجازة السنوية والعolidays، الإجمالية 30 يوماً كحد أدنى.</li>
<li><b>خيارات العمل المرن</b> اعتماداً على مواقع العمل من المنزل والمكتب، مع أنماط عمل مرنة.</li>
<li><b>دعم الرفاهية الاستباقي</b> عبر Unmind، منصة الرفاهية الرقمية الرائدة في السوق، دورات تطوير للمرونة ومهارات بشرية أخرى، وبرنامج المساعدة للموظفين العالمي، وإجازة المرض، ومسعفين للصحة العقلية وجميع أنواع حقائب المساعدة الذاتية</li>
<li><b>ثقافة تعلم مستمرة</b> لدعم نماءك، مع فرص لإعادة التأهيل والتطوير والوصول إلى تعلم مادي وافتراضي ورقمي.</li>
<li><b>كونك جزءاً من منظمة شاملة وقيمها موجهة</b> واحدة تعتنق وتحتفل بتنوعنا الفريد عبر فرقنا ووظائفنا والجغرافيات - يشعر الجميع بالاحترام ويمكنهم تحقيق إمكاناتهم الكاملة.</li>
</ul><br>
</div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">المرشح المفضل</h2>
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<b>الجنسية</b>
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الإمارات العربية المتحدة
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