وظائف مخطط استراتيجي في الإمارات

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose<p><span>At Emirates, we believe in connecting the world, to and through, our global hub in Dubai; and in constantly innovating to ensure our customers ‘Fly Better’. Emirates is a global leader in the aviation industry, known for its exceptional customer service and cutting-edge technology. Based in Dubai, the airline operates a vast network of international flights, offering passengers unparalleled comfort and convenience. As part of the Emirates Group, the company is committed to delivering innovative solutions and creating memorable travel experiences. With a strong focus on customer satisfaction, Emirates integrates modern communication channels to enhance service delivery across all touchpoints. The airline continues to set industry standards in operational excellence, sustainability, and digital transformation, ensuring that it remains a top choice for travellers worldwide.</span></p><br><br><p><span>As a <strong>Resource Planning Officer </strong>you willensure maximum network resource productivity and efficiency by use of resource planning in order to achieve targeted service levels. Maximise the value of the data held in the systems by analysing it, using innovative methods, requirements of management and extract insights using creative data mining approaches.</span></p><br><br><p><strong><span>In this role, you will:</span></strong></p><br><br><ul><li><span>Work as part of team and follow established operating standard and procedures to meet requirements with high quality outputs and contribute to the division achieving its goals.</span></li><li><span>Communicate regularly with Contact centre operations teams to identify report/schedule requirements and adherence issues and their impact on the business.</span></li><li><span>Create a plan of action to maintain network and contact centre service levels.</span></li><li><span>Have a thorough knowledge of Corporate Emergency Response policies and procedures to ensure immediate activation, when required, during an unforeseen event.</span></li><li><span>Participate in a rotating remote support team for Global Connect to ensure 24x7 coverage across the network, in relation to technical and operational incidents.</span></li><li><span>Develop weekly roster on agreed cycles ensuring schedules optimise available resources. Develop interaction forecasts, annual leave and training plans based on strategic direction established GCRPT for each contact centre ensuring each area has adequate staff to meet service levels. Produce and maintain employee schedules which ensure that targeted service levels are achieved.</span></li><li><span>Liaise with Contact Centre Operations Officers and local management teams to manage holiday planning, agent change of hours requests and leave allocation so as to maintain high employee satisfaction without compromising on customer service.</span></li><li><span>Use developed forecasts to identify gaps in operational coverage with current manpower and recommend overtime requirements, ensuring adherence to employee legislation for the respective jurisdiction for the next 2 weeks ahead.</span></li><li><span>Proactively address shift and daily operational productivity and manage and troubleshoot immediate operational issues in order to maintain network service levels and to ensure impact on customer service across the contact centre and retail office network is kept to a minimum.</span></li><li><span>Monitor recruitment and attrition rates and highlight potential issues to the Contact Centre Operations team and training departments to ensure adequate resources is recruited and competent in appropriate skills.</span></li><li><span>Produce regular communication newsletters to the network updating them on annual leave availability and potential resource surplus and shortfall periods.</span></li></ul><br>Qualification<p><strong><span>To be considered for the role, you must meet the below requirements:</span></strong></p><br><br><ul><li><span>Working experience as a Resource Planner/ Data Analyst within Aviation Industry or Contact Centre.</span></li><li><span>Ability to work as a sole contributor &amp; as a team player to meet tight deadlines.</span></li><li><span>Deliver strong results within a virtual team environment.</span></li><li><span>Ability to build enduring relationships within the business.</span></li><li><span>Advanced knowledge in MS Excel (Macro, Pivot tables etc.)</span></li><li><span>Advanced knowledge in PowerPoint.</span></li><li><span>Working knowledge of databases like SAP, Micro Strategy, SQL servers etc.</span></li></ul><br><p><span>Emirates Group is an international organisation with employees from over 170 nationalities; we encourage applications from across the globe. Your application journey begins by applying via the Emirates Group Careers website. Please ensure your CV is up to date for our talent acquisition team to review your profile. If you meet the criteria of the role, you will then be invited to complete a HireVue video interview, to share more about your experience and your career aspirations. If you are shortlisted, you will then be invited to interview with our hiring managers. If you are successful, your recruiter will reach out to you with an offer and then our Onboarding team will ensure a smooth transition to your new role at Emirates Group.</span></p><br><br>Salary &amp; benefits<p><span><span>Join us in Dubai and enjoy attractive salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. You can find out more information about our employee benefits in the Working Here section of our website</span> www.emirates.com/careers. <span>Further information on what’s it like to live and work in our cosmopolitan home city, can be found in the Dubai Lifestyle section.</span></span></p><br><br><br> </div>

Role Description The Supply Chain Director is responsible for leading supply chain strategy, procurement, logistics, inventory, warehousing, and distribution to improve efficiency, reduce costs, and ensure reliable business operations. Key Responsibilities Develop and implement supply chain strategies, policies, and procedures. Oversee procurement, sourcing, logistics, warehousing, inventory, and distribution. Establish supply chain KPIs, performance targets, and improvement plans. Manage supplier selection, evaluation, negotiations, and relationships. Monitor inventory levels, demand forecasts, purchasing, and replenishment. Optimize transportation, warehousing, and distribution operations. Identify cost-saving opportunities and improve operational efficiency. Manage supply chain risks, disruptions, and contingency plans. Coordinate with sales, finance, operations, production, and other departments. Monitor supplier performance, quality, delivery, and contractual compliance. Oversee budgets, spending, forecasts, and supply chain costs. Implement ERP, procurement, and supply chain technology solutions. Ensure compliance with UAE import, export, customs, and regulatory requirements. Prepare supply chain reports, forecasts, and management recommendations. Lead and develop supply chain teams and drive continuous improvement. Qualifications Bachelor’s degree in Supply Chain Management, Logistics, Procurement, Business, or a related field. Extensive experience in supply chain management and senior leadership. Strong knowledge of procurement, logistics, inventory, warehousing, and distribution. Proven experience in strategic sourcing and supplier management. Strong negotiation, commercial, financial, and cost-control skills. Experience with ERP systems such as SAP, Oracle, or similar platforms. Strong analytical, strategic, and problem-solving abilities. Excellent leadership, communication, and stakeholder management skills. Knowledge of supply chain risk management and business continuity. Understanding of UAE/GCC customs, import, export, and logistics practices. Strong planning, organizational, and decision-making skills. Professional, proactive, accountable, and results-oriented.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for a high-caliber, strategic Project Manager (DM Approved, G+Unlimited License) to lead prestigious, large-scale high-rise construction developments in Dubai. As a senior executive, you will carry total accountability for the successful delivery of G+Unlimited projects, managing everything from initial engineering design coordination and authority clearances to final handover and client sign-off.</p><br><ul><li><p><strong>End-to-End Project Execution:</strong> Lead the strategic planning, budgeting, and execution of G+Unlimited high-rise building projects, ensuring delivery on time, within budget, and to premium quality standards.</p></li><li><p><strong>Authority &amp; Liaison Management:</strong> Serve as the chief liaison between the company, consultants, clients, and Dubai Municipality (DM) to secure approvals, manage inspections, and maintain compliance.</p></li><li><p><strong>Contract &amp; Commercial Oversight:</strong> Manage contractual agreements, monitor project cash flows, handle variations, and oversee cost-control measures.</p></li><li><p><strong>Stakeholder &amp; Team Leadership:</strong> Direct a massive cross-functional white-collar team, including Construction Managers, Site Engineers, QA/QC, Procurement, and HSE professionals.</p></li><li><p><strong>Risk &amp; Schedule Management:</strong> Proactively identify project constraints, develop mitigation strategies, and optimize critical path activities on master construction schedules.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p><strong>Experience:</strong> Minimum <strong>15+ years</strong> of extensive experience in civil construction, with a prominent history of delivering mega-scale high-rise (G+Unlimited) residential, commercial, or mixed-use towers in the UAE.</p></li><li><p><strong>Credentials:</strong> <strong>Must be actively approved by Dubai Municipality (DM) with a G+Unlimited License.</strong></p></li><li><p><strong>Education:</strong> Bachelor’s Degree in Civil Engineering (Master's degree or PMP certification is a strong plus).</p></li><li><p><strong>Leadership Style:</strong> A sharp, corporate white-collar executive with exceptional negotiation, communication, client-facing, and problem-solving skills.</p></li><li><p><strong>Availability:</strong> Candidates currently in the UAE with transferable status are preferred.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><strong>About the Role:</strong><br><p>The Risk Manager will lead the development and execution of our enterprise risk management framework in Saudi Arabia. You will identify, assess, and monitor credit, market, and operational risks, ensure regulatory compliance, and partner with stakeholders to embed risk-aware decision making across the organization.</p><br><strong>Responsibilities:</strong><br><ul><li>Develop and maintain an enterprise risk management framework aligned with industry best practices and local regulations</li><li>Conduct quantitative and qualitative risk analysis for credit, market, and operational risk exposures</li><li>Prepare and present comprehensive risk reports, dashboards, and heat maps to senior management and regulatory bodies</li><li>Monitor changes in Saudi Arabian regulatory requirements (e.g., SAMA, CMA) and ensure organizational compliance</li><li>Collaborate with business units and senior stakeholders to integrate risk management into strategic planning and decision processes</li><li>Oversee governance processes including risk committees, policy reviews, and risk appetite setting</li><li>Lead stress testing and scenario analysis exercises to evaluate potential risk impacts</li><li>Recommend and track mitigation strategies and action plans to address identified risks</li></ul><br><strong>Required Qualifications:</strong><br><ul><li>Bachelor’s degree in Finance, Risk Management, Economics, or related discipline</li><li>7–10 years of experience in risk management within financial services or related industries</li><li>Strong technical expertise in risk analysis, reporting, and regulatory compliance</li><li>In-depth knowledge of enterprise risk, operational risk, credit risk, and market risk methodologies</li><li>Proficient understanding of Saudi Arabian regulatory frameworks and guidelines</li><li>Excellent analytical thinking and quantitative modeling skills</li><li>Effective communication and stakeholder management abilities</li><li>Experience supporting governance processes and risk committee activities</li></ul><br><strong>Preferred Qualifications:</strong><br><ul><li>Master’s degree in Finance, Risk Management, or a related field</li><li>Professional certifications such as FRM, PRM, or CFA</li><li>Hands-on experience with risk management software and modeling tools</li><li>Knowledge of Basel III/IV, IFRS 9, and international risk standards</li><li>Proficiency in Arabic</li><li>Prior experience in strategic risk advisory or consulting roles</li><li>Familiarity with global best practices in risk governance</li></ul><br></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>What you will do</b></p><br><p>As the Regional Lead for Site Infrastructure Operations (SIO), you will provide leadership and direction for the SIO Team across the Middle East &amp; Africa region. You will be accountable for ensuring that your team delivers high-quality IT services, operational excellence, and continuous improvement in alignment with enterprise standards, business needs, and SIO strategic objectives.</p><br><p>You will lead a distributed team of Site Infrastructure Operations professionals and foster a culture of accountability, collaboration, customer focus, and operational excellence. You will serve as a trusted partner for business and IT stakeholders while supporting the execution of the global SIO strategy and regional priorities. You will lead the region toward our North Star, the Autonomous Digital Workplace: an environment that manages, heals, and improves itself, so our people get the same intelligent experience JCI builds into the smart, autonomous spaces we sell.</p><br><p><b>How you will do it</b></p><br><p><b>Strategic Leadership &amp; Team Management</b></p><br><ul><li>Lead, mentor, and develop Site Infrastructure Operations professionals, ensuring clarity of purpose and accountability.</li><li>Set regional SIO priorities aligned with enterprise IT, Digital Workplace, and business objectives.</li><li>Foster a culture of operational excellence, customer focus, and continuous improvement.</li><li>Support workforce planning, succession planning, and talent development across the regional team.</li><li>Lead structured change management efforts to support the successful adoption of new IT processes, technologies, and operating models.</li><li>Drive accountability for regional OKRs and performance objectives aligned with global SIO priorities.</li></ul><p><b>Operational Excellence &amp; Service Delivery</b></p><br><ul><li>Ensure delivery of Site Infrastructure Operations services across the region.</li><li>Support implementation of IT security standards, compliance requirements, and enterprise policies.</li><li>Drive adoption of automation, standardization, and process optimization across SIO functions.</li><li>Ensure services meet SLAs and follow enterprise Service Management processes.</li><li>Support Frontline Forward initiatives that improve user experience while increasing operational efficiency.</li><li>Monitor operational performance, customer experience, and service quality metrics, driving continuous improvement actions where required.</li></ul><p><b>Autonomous Digital Workplace (North Star)</b></p><br><ul><li><b>Build toward autonomy</b> - Ensure every SIO service in the region has a path to self-healing; measure progress by tickets avoided, not just closed, and champion AIOps, autonomous patching, and predictive remediation over monitoring alone.</li><li><b>Experience is the scoreboard</b> - Adopt experience-level thinking (XLA) across the region: sentiment, friction, login and time-to-productive matter as much as uptime and SLA attainment.</li><li><b>One data spine, AI-ready</b> - Treat CMDB and ServiceNow accuracy as a strategic asset, not an audit checkbox; eliminate shadow spreadsheets and parallel records so automation and AI agents can reason over one source of truth.</li><li><b>Automate the obvious, elevate the team</b> - Drive automation of repeatable work and reinvest the time saved into architecture, capability growth, and higher-value engineering for the regional team.</li><li><b>Be the reference customer</b> - Pilot new capabilities on ourselves first and make the MEA workplace a credible proof point of JCI’s own technology story: if it isn’t good enough to demo, it isn’t good enough to ship to our own people.</li></ul><p><b>Project &amp; Initiative Oversight</b></p><br><ul><li>Support enterprise and business unit projects, ensuring timely execution and successful outcomes.</li><li>Oversee regional SIO initiatives and transformation activities.</li><li>Support the deployment and adoption of global SIO capabilities, standards, tools, and best practices.</li><li>Ensure alignment of projects and initiatives with business priorities, strategic goals, and SIO objectives.</li><li>Promote cross-functional collaboration to deliver sustainable operational improvements.</li></ul><p><b>Stakeholder &amp; Vendor Management</b></p><br><ul><li>Serve as an escalation point for SIO issues within the region.</li><li>Build strong relationships with business leaders, site leadership teams, Digital Workplace partners, and other IT stakeholders.</li><li>Drive stakeholder engagement activities to strengthen partnerships and improve service perception.</li><li>Gather stakeholder feedback and insights to identify improvement opportunities and influence priorities.</li><li>Oversee vendor management and ensure service quality from third-party providers.</li></ul><p><b>Financial &amp; Resource Management</b></p><br><ul><li>Support regional SIO budget planning and forecasting activities.</li><li>Manage resource allocation to ensure appropriate service coverage and operational effectiveness.</li><li>Monitor operational performance, financial results, and service quality metrics.</li><li>Drive cost optimization opportunities while maintaining service quality and business alignment.</li></ul><p><b>What we look for</b></p><br><ul><li>8+ years of progressive IT leadership experience, including leading distributed teams.</li><li>Experience leading IT operations across multiple sites, countries, or regions.</li><li>Proven ability to drive operational excellence, continuous improvement, and service transformation.</li><li>Strong strategic, analytical, project management, stakeholder management, and communication skills.</li><li>Experience with IT service management, compliance, and vendor management.</li><li>Demonstrated ability to build high-performing teams and develop future leaders.</li><li>Experience driving change management and adoption of new technologies and operating models.</li><li>Ability to build strong business partnerships and influence stakeholders across a matrixed organization.</li><li>Experience working within global organizations and collaborating across regions.</li><li>Familiarity with self-healing/automation, experience-level management (XLA), and ServiceNow/CMDB-driven operations or a clear appetite to lead a team toward that autonomous end state.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span>Motivate Media Group is seeking an exceptional <b>Festival Director</b> to lead <b>Dubai Lynx</b> and <b>Athar Saudi Festival of Creativity</b>, two of the Middle East's most influential festivals celebrating excellence in advertising, marketing, media and creative communications.</span><br></p><br><p><span>This is a unique leadership opportunity for a commercially driven events professional with a proven track record of delivering large-scale, world-class events. You will be responsible for shaping the strategic direction of both festivals, driving commercial growth, overseeing exceptional event delivery, and building strong relationships with industry leaders, partners and stakeholders across the MENA region.</span><br></p><br><p><b><span>What you will be responsible for</span></b><br></p><br><ul><li><span>Develop and execute the overall strategy for Dubai Lynx and Athar, ensuring long-term growth, profitability and a premium customer experience.</span><br></li><li><span>Drive all commercial revenue streams, including sponsorship, awards entries, delegate sales, awards tables and new business opportunities.</span><br></li><li><span>Identify and launch new revenue-generating initiatives throughout the year.</span><br></li><li><span>Build and strengthen relationships with key industry stakeholders, clients, partners and sponsors across the MENA region.</span><br></li><li><span>Lead the ongoing development of the awards programmes, ensuring categories remain relevant and aligned with industry trends.</span><br></li><li><span>Oversee the planning and delivery of exceptional festival experiences from concept through execution.</span><br></li><li><span>Curate high-quality festival content that reflects emerging trends, innovation and thought leadership.</span><br></li><li><span>Manage budgets, forecasting revenue and maintaining strong commercial performance.</span><br></li><li><span>Negotiate with venues, suppliers and partners to optimise costs while maintaining premium quality.</span><br></li></ul><span><span>Lead and develop a multidisciplinary team while collaborating with international and regional partners.</span></span><br><br><br><span>Requirements</span><p><b><span>Requirement:</span></b><br></p><br><ul><li><span>At least 10 years' experience leading large-scale events, conferences or festivals.</span><br></li><li><span>A proven track record of driving commercial success through sponsorship, delegate sales, awards entries and other revenue streams.</span><br></li><li><span>Strong knowledge of the advertising, media, marketing or creative communications industry.</span><br></li><li><span>Experience leading cross-functional and geographically dispersed teams.</span><br></li><li><span>Excellent commercial awareness, negotiation and stakeholder management skills.</span><br></li><li><span>Outstanding organisational and project management abilities with exceptional attention to detail.</span><br></li><li><span>A natural relationship builder with the ability to influence senior stakeholders and industry leaders.</span><br></li><li><span>A strategic mindset with the ability to identify new business opportunities and deliver measurable growth.</span><br></li><li><span>Strong leadership, presentation and communication skills.</span><br></li><li><span>Proficiency in Microsoft Office and event management systems.</span><br></li></ul><p><span>Motivate Media Group, the region’s leading multi-platform content producer with a diverse portfolio of media interests comprising magazines, digital, social, video, exhibitions and events, cinema, OOH and books, is the joint organiser and producer of <b>Dubai Lynx</b>, the MENA region's premier festival celebrating creativity and effectiveness in communications. Motivate Media Group also organises <b>Athar Saudi Festival of Creativity</b>, Saudi Arabia's leading festival for the creative marketing industry, delivered in partnership with key regional stakeholders. Together, these flagship festivals provide world-class platforms for learning, networking, recognition and industry advancement, bringing together the region's brightest creative, marketing and media professionals. The Festival Director will play a pivotal role in shaping the continued growth, reputation and success of both festivals while working closely with regional and international partners.</span><br></p><br><p><span>Interested candidates may apply attaching a copy of their CV and a one-page cover letter.</span><br></p><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>About Abacus</strong> Abacus IT Solutions is one of the premium Business Management Solution companies in the Middle East with over 800 customers acquired over 2 decades of dedicated service. We aspire to become the most sought-after partner in the Middle East providing consulting, helpdesk, managed services &amp; other services to customers on Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), Human Resources Management (HRMS), Payroll &amp; a host of other Business Management Solutions. We are preferred partners of Microsoft DX, Zoho &amp; Sage. Our aim is to bring these together to enter a lasting relationship with our employees and customers. We are on a growth trajectory with plans to grow aggressively in the next few years. We are looking for professionals at all levels to take control of specific segments including business and support. </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Job Profile</strong></p><p>Abacus IT Solutions is seeking a strategic marketing leader to build and own its marketing function from the ground up. Reporting directly to the Head of Sales &amp; Marketing, this role will define marketing strategy, own the marketing budget, and be accountable for the function's measurable contribution to enterprise sales growth across the UAE and the wider GCC.</p><p>This is a strategic and hands-on role, directly responsible for generating high-quality leads for the sales team, driving measurable marketing outcomes, and building a scalable, data-driven marketing engine.</p><br><p><strong>The Marketing Manager will be responsible for:</strong></p><ul><li><p>Developing and executing an integrated marketing strategy aligned with business goals.</p></li><li><p>Owning the end-to-end lead generation strategy and function, with authority to direct campaigns, agencies, and tooling decisions across digital, content, and event channels. Experience of having used the latest technology like AI to drive success including any certification will be preferred.</p></li><li><p>Selecting, implementing, and governing the marketing technology stack (CRM, automation) to scale lead capture, nurturing, and pipeline visibility.</p></li><li><p>Establishing key marketing metrics and reporting frameworks to demonstrate performance and ROI.</p></li><li><p>Collaborating closely with Sales leadership to continuously optimize marketing's contribution to the sales pipeline.</p></li><li><p>Building and leading the marketing team as Abacus scales, and acting as the primary marketing voice in leadership and board-level discussions on growth strategy.</p></li></ul><p>The ideal candidate will bring both creativity and analytical rigor to the role and will be accountable for demonstrating the marketing team's tangible impact on business growth.</p><br><p><strong><em>Growth path: Abacus policy is to extend the title of Head of Marketing once the individual has demonstrated competence and drive in the role.</em></strong></p><br><p><strong>Education &amp; Experience</strong></p><ul><li><p>Bachelor's degree in science or commerce. MBA is preferred.</p></li><li><p>8–12 years of progressive B2B marketing experience, including at least 3 years in a marketing leadership role (Manager, Head, or equivalent) — ideally within IT / ERP / CRM / SaaS / business consulting.</p></li><li><p>Proven track record of designing and executing lead generation programs that deliver measurable results.</p></li><li><p>Strong understanding of marketing automation platforms, CRM systems, and digital marketing channels.</p></li><li><p>Experience in building marketing metrics dashboards and using data to drive decisions.</p></li><li><p>Experience in managing marketing budgets and external vendors/agencies.</p></li><li><p>Experience of the Microsoft DX ecosystem will be preferred.</p></li></ul><br><p><strong>Soft Skills</strong></p><ul><li><p>Strong leadership and ownership mindset.</p></li><li><p>Results-oriented with a bias for action and accountability.</p></li><li><p>Analytical and data-driven, with the ability to translate insights into actions.</p></li><li><p>Excellent communication and collaboration skills across teams and levels.</p></li><li><p>Creative thinker with a strong understanding of brand positioning and customer engagement.</p></li><li><p>Ability to thrive in a fast-paced, entrepreneurial environment.</p></li><li><p>High degree of integrity, professionalism, and alignment with the values of Abacus IT Solutions.</p></li></ul><br><p><strong>Remuneration &amp; Benefits</strong></p><p>A leadership-level compensation package for the UAE, combining a fixed salary with a performance-linked incentive structure tied directly to pipeline and revenue contribution — designed to reward outsized impact, paid out monthly.</p><p>This will include the following:</p><ul><li><p>Immigration &amp; medical</p></li><li><p>Gratuity in line with UAE guidelines</p></li><li><p>Leave Salary and travel</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Handle all project related activities and Update status in project planner as per company procedure</p></li><li><p>Prepare Design draft and sketches as applicable</p></li><li><p>Coordination with Design / Drawing Dept on pending drawings and assigning priorities</p></li><li><p>Cross Checking and Verification of Drawings as per project and customer requirements</p></li><li><p>Preparation of accurate Bill of Materials</p></li><li><p>Providing Engineering supports for sales team and Attend meetings with client /consultant for technical clarification and ensure that MOM is prepared by Project /Sales Team</p></li><li><p>Checking estimated prices, highlighting and proposing of alternates/substitutes/IHF stock whenever appropriate.</p></li><li><p>Follow up on material status, Subcontracted Works, Free Issue Materials &amp; related issues.</p></li><li><p>Responsible for Preparation, submission and getting approvals of Prequalification / Tender Documents and Project related documentation (Compliance statements, submittals, O&amp;M manuals etc)</p></li><li><p>Prepare &amp; Maintain Engineering Catalog Library, Relevant Engineering Standards &amp; Local / International Rules &amp; Regulations, Standard end-user &amp; Consultant Specifications, Standard Engineering charts, calculations, Standard Technical submittals</p></li><li><p>Standardize design and drawings for efficient and improved performance in engineering</p></li><li><p>Selection of right products to comply specifications and client requirements</p></li><li><p>Recommend improved materials to customers, showing how changes will lower their project costs (Value Engineering)</p></li><li><p>Attending Client / Consultant / Inspection concerns, customer complaints &amp; comments (Technical)</p></li><li><p>Attend Management meetings and prepare project related reports as per instruction</p></li><li><p>Providing After Sales Support to Customer as per procedure</p></li><li><p>Co-ordination with finance department for project invoicing</p></li><li><p>Handle any additional Engineering task assigned by the management</p></li><li><p>Coordinating &amp; arranging for all required gate passes for movement of men &amp; material whenever required.</p></li><li><p>Handle / Support Site Activities (Commissioning, Installation etc)</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Minimum 10 years of relevant experience</p></li><li><p>Experience with water pumping station is mandatory</p></li></ul><p></p></section>

<p><strong>TODAY, YOU’RE STIMULATING THE WAY A CUSTOMER SUCCEEDS.</strong> </p> <p><strong>TOMORROW, YOU’RE SHAPING THE WAY THE WORLD WORKS.</strong> </p> <p>At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent the world over. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world. </p> <p>DHL’s Customer Solutions & Innovations (CSI) is a global dedicated organization which simplifies the DHL customer experience by providing a single customer interface and developing innovative industry-tailored solutions for DHL’s largest global customers. Come discover the unique, international spirit of DHL where your commitment is recognized and rewarded.  <br> </p> <p><strong>Global Customer Director (d/f/m) - DHL CSI Energy Sector</strong> </p> <ul> <li>CSI Sector / Function: Energy</li> <li>Contract Type: Permanent</li> <li>Employment Type: Full-time</li> <li>Work Mode: Hybrid</li> <li>Location: flexible within EU, the Middle East and the United States</li> <li>Recruiting Contact: CSI Recruiting Team <a href="mailto:recruiting.dpbh@dhl.com">recruiting.dpbh@dhl.com</a></li> </ul> <p><em><strong>We welcome applications from a diverse talent pool. Relocation support will be reviewed individually; however, due to business and immigration considerations, preference is generally given to candidates already residing and authorized to work in the respective region of the role.</strong></em></p> <div> </div> <div> <p>The Global Customer Director (d/f/m) plays a key role within DHL CSI’s Energy sector, supporting an industry that is undergoing significant transformation while continuing to evolve in a rapidly changing global environment. Building on DHL’s proven track record in the sector, the role strengthens strategic customer partnerships and delivers tailored, safe, compliant, reliable, and innovative logistics solutions that support customers across the energy value chain, including the growing renewable energy landscape.</p> <p>The position is responsible for the global development of two accounts, building customer value through strong relationships and aligned strategies that further DHL’s existing partnerships and drive sustained profitable growth. Acting as a trusted partner to the customer and a key commercial leader within DHL, the role translates customer needs into long-term business opportunities, coordinates cross-divisional engagement, and helps deliver efficient, future-ready supply chain solutions. </p> <p><strong>What’s your role:</strong></p>   <ul> <li><strong>Strategic Customer Engagement & Planning</strong></li> <ul> <li>Lead strategic customer dialogues with global decision-makers to identify customers' business objectives, supply chain requirements & challenges</li> <li>Create future opportunities by translating customer needs & business trends into potential solutions</li> <li>Link senior DHL executives with account counterparts at board or senior management level</li> </ul> <li>  <strong>Relationship & Opportunity Development</strong></li> <ul> <li>Position yourself as a strategic resource in a way that senior customer management seeks advice on high-impact topics</li> <li>Proactively identify opportunities and develop recommendations on a global & regional level based on financial attractiveness, risk and fit of customer requirements with DHL capabilities</li> <li>Manage the renewal agenda in a proactive manner at a global and regional level</li> </ul> <li>  <strong>Preparing, Winning & Implementing the Deal</strong></li> <ul> <li>Create and present high complexity solutions to customer demonstrating clear business & solution fit</li> <li>Ensure common understanding of service expectations & solutions both with the customer, DHL countries/regions & within CSI</li> <li>Challenge solution delivery team to ensure customer inputs & requirements are translated into DHL offer</li> </ul> <li>  <strong>Service Management & Account Maintenance</strong></li> <ul> <li>Act as key contact for customer and channel the communication to  account teams and DHL internal functions</li> <li>Support effective Customer Satisfaction Survey (CSS) process & drive follow-up activities to increase customer satisfaction year-on-year</li> </ul> <li>  <strong>Strategic Thinking & Targeting</strong></li> <ul> <li>Translate customer strategy into meaningful business opportunities of value for DHL divisions extended to board level independently, and ensure buy-in for the same</li> <li>Proactively identify best fit opportunities for DHL across regions/products/solution</li> </ul> <li>  <strong>Selling & Influencing</strong></li> <ul> <li>Develop & articulate business and solution fit that reflects customer’s requirements, sector & product knowledge</li> <li>Develop proposals that adhere to internal guidelines & commercial standards          </li> <li>Prepare for commercial discussion by identifying customer’s buying criteria & developing strong pricing & negotiation strategies that incorporate knowledge of competitors’ position</li> </ul> <li>  <strong>Developing Commercially Viable & Innovative Solutions</strong></li> <ul> <li>Proactively offer x-divisional solutions that leverage all relevant products & capabilities of DHL divisions</li> <li>Engage customers through consulting studies & customer workshops to identify opportunities to offer innovative solutions, by leveraging a broad network of resources internal and external                        </li> <li>Understand key DHL & customer’s business drivers (e.g revenue, cost) & anticipate impact of business decisions & solutions based on the macro-economic environment</li> </ul> <li>  <strong>Working Across the Business</strong></li> <ul> <li>Coordinate divisional account team (e.g. monthly team calls) and ensure that necessary resources are available on a global scale</li> <li>Involve relevant CSI & divisional key stakeholders & secure buy-in & support for CDP, solution offering and implementation</li> </ul> </ul>   </div> <div> <p><strong>What we’re Looking For:</strong> </p> <ul> <li><strong>Industry Expertise</strong>: 10–12 years of experience in the logistics industry, service industry, Energy sector, or working directly with strategic customers, including extensive knowledge of logistics requirements within the Renewable Energy industry.</li> <li><strong>Commercial Leadership Experience:</strong> 7–10 years of commercial management experience with a demonstrated ability to drive growth, manage strategic accounts, and deliver commercially successful customer outcomes.</li> <li><strong>DHL & Global Business Experience</strong>: Minimum 5 years of experience working with one or more DHL divisions within a regional or global environment.</li> <li><strong>Consultative Selling at Executive Level:</strong> At least 5 years of experience in consultative selling and influencing board-level stakeholders within international organizations.</li> <li><strong>Solution Design & Operational Excellence:</strong> Experience in solution design, operations, performance management, and project management, with the ability to translate customer requirements into value-adding solutions.</li> <li><strong>Analytical & Strategic Thinking:</strong> Excellent analytical and problem-solving skills combined with a structured work approach and strong commercial judgment.</li> <li><strong>Communication & Executive Presence:</strong> Excellent presentation and facilitation skills with the ability to engage, influence, and lead discussions at board and senior management level.</li> <li><strong>Leadership & Collaboration:</strong> Ability to lead and influence without formal authority, work independently and collaboratively, and manage virtual teams across global locations.</li> <li><strong>International Mindset & Adaptability:</strong> International exposure and cultural sensitivity, willingness to undertake extensive international travel, and the ability to perform effectively in changing and uncertain environments.</li> <li><strong>Education & Language Skills:</strong> University degree in Business, Logistics, or a related field; excellent business English communication and writing skills are required; business fluent Arabic language skills are beneficial</li> </ul>   <p><strong>What’s in it for you:</strong></p>   <ul> <li><strong>Lead Two of DHL’s Most Strategic Energy Accounts:</strong> Take ownership of the relationship and growth agenda for two globally significant customers within DHL’s Energy sector portfolio.</li> <li><strong>Influence at Executive & Board Level: </strong>Build trusted relationships with senior decision-makers and engage directly with customer leadership, shaping strategic discussions and long-term partnership development.</li> <li><strong>Drive Global Growth & Cross-Divisional Collaboration: </strong>Work across DHL’s regions and business units to identify opportunities, develop integrated solutions, and create tangible commercial impact on a global scale.</li> <li><strong>Shape Innovative Logistics Solutions:</strong> Partner with customers and internal experts to design forward-looking, value-driven supply chain solutions that address complex business challenges.</li> <li><strong>Be Part of THE Logistics Company for the World:</strong> Leverage DHL’s global reach, sector expertise, and collaborative culture while contributing to the success of some of the world’s most important energy customers. </li> </ul> <br> <p><strong>Interested in this opportunity?</strong></p> <p>Find out more about us on <a href="https://connect.dpdhl.com/content/page/5f55042a275f261ad9b7c589">SmartConnect</a> and learn how CSI is <a href="https://www.dhl.com/de-en/home/innovation-in-logistics.html">driving innovation in logistics</a> and dive into <a href="https://www.dhl.com/at-en/home/specialized-industry-capabilities.html">DHL Specialized Industry Capabilities</a>.</p> <p><br>If you have any questions regarding the job, please feel free to reach out to recruiting.dpbh@dhl.com. Submit your application in English including your CV, cover letter, academic records, and your reference letters (if applicable).</p> <p>Apply now! We are looking forward to your application!</p> <br> <p>As an equal opportunity employer, we welcome applications from everyone. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.</p> <p><strong>We are looking forward to your application.</strong></p> <p><strong>CONNECTING PEOPLE. IMPROVING LIVES.</strong></p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p>We are seeking an experienced Associate - Cost Management to join our organization in Dubai, United Arab Emirates. In this senior-level position, you will be responsible for managing project costs, conducting financial analysis, and providing strategic cost control guidance across complex construction projects. The ideal candidate will demonstrate exceptional analytical capabilities, meticulous attention to detail, and the ability to lead cost management initiatives while maintaining the highest standards of professional integrity.</p><br><p><strong>Key Responsibilities&nbsp;</strong></p><br><ul><li>Undertakes delivery of complex projects across the full spectrum of cost management activities under minimal direction and while managing a team. Displays MEP specialist sector knowledge and expertise.</li></ul><ul><li>Leading client engagement across the portfolio of projects.</li></ul><ul><li>Accountable for a variety of complex deliverables throughout the lifecycle of multiple projects, generally within an end market sector.</li></ul><ul><li>Manages the resources across a portfolio of projects, all within the established budgets.</li></ul><ul><li>Accountable for briefing the team on project scopes to ensure roles and responsibilities are understood.</li></ul><ul><li>Monitors and manages the performance of direct reports.</li></ul><ul><li>Ensures all deliverables comply with the PDS.</li></ul><ul><li>Complies with all QA requirements.</li></ul><ul><li>Lead the collection, analysis, and maintenance of project benchmarking data.</li></ul><ul><li>Participates in internal and external networking. </li></ul><br>Qualifications<br><ul><li>Degree qualified in Mechanical, Electrical or Quantity Survey degree.</li><li>Minimum 15 years MEP QS work experience, Middle East experience is preferable.&nbsp;</li></ul><br>Additional Information<br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong>&nbsp;</p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&amp;D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options,&nbsp;well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.&nbsp;</p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.&nbsp;</p><br><p><strong>What makes AECOM a great place to work</strong>&nbsp;</p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.&nbsp;</p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.&nbsp;</p><br><br><br> </div>

First Tech is a technology company focused on building, scaling, and delivering innovative digital platforms across financial services and other industries.<br>We combine technology, product expertise, and a deep understanding of customer needs to create solutions that simplify complex processes and deliver seamless digital experiences. Our platforms are designed to be scalable, reliable, and impactful, helping businesses and customers navigate the evolving digital landscape with confidence. Founded with a vision to accelerate digital transformation, First Tech brings together strong engineering capabilities, product development expertise, and a culture of innovation to build modern solutions that address real-world challenges.<br>By partnering with forward-thinking businesses and developing technology-driven products, we aim to reshape industries and improve everyday experiences. We believe in creating an inclusive, collaborative environment where talented individuals are empowered to innovate, grow, and make a meaningful impact.<br>Job Purpose The Head of People Partnering will act as a strategic advisor to leaders across the Group’s entities, translating business priorities into effective people and organisational solutions. The role will shape and embed key initiatives across operating models, organisational design, job architecture, workforce planning, performance, reward and talent development. <br>What You’ll DoPartner with senior leaders across the Group’s entities on strategic and operational people priorities. Support the development of operating models, organisational structures, job architecture and role levelling. Play a key role in the Total Rewards project, partnering with external consultants and internal stakeholders. Lead workforce planning, identifying future headcount, capability and organisational requirements. Drive the implementation of performance management, compensation reviews and development planning. Work closely with the Capability & Growth Manager to embed talent, succession and development frameworks across the business. Identify capability gaps, talent risks and succession priorities, providing practical recommendations to leadership. Advise leaders on promotions, retention, organisational changes, employee relations and workforce costs. Facilitate workshops on performance management, people processes and internal capability-building initiatives. Collaborate with Talent Acquisition, Total Rewards, Capability & Growth, and Experience & Data to deliver coordinated People solutions.<br>What We’re Looking For At least eight years of experience in a senior HR Business Partner or People Partner role. Strong experience supporting corporate, commercial or multi-functional business areas. Demonstrated experience in organisational design, workforce planning, job architecture, role levelling and compensation. Experience embedding performance management, talent development and succession-planning frameworks. Strong commercial understanding and the ability to translate business priorities into practical People solutions. Confidence advising and influencing senior leaders on complex organisational and workforce matters. Strong facilitation skills, with experience delivering workshops to leaders and employees. Experience working across multiple entities, business functions or markets. GCC experience, ideally covering both the UAE and KSA. A bachelor’s degree in human resources, business or a related field.<br>Benefits Competitive salary and performance-based incentives Health and wellness support Career development and learning opportunities Exposure to high-impact projects and cross-functional teams A collaborative culture that encourages innovation and ownership<br>So, what does it really mean to work at First. Tech? We are building a company where people are empowered to do their best work and grow. Our culture is rooted in ownership, collaboration, and continuous learning.<br>As part of First Tech, you will be working in an environment that values innovation, speed, and impact, while giving you the opportunity to shape products that directly affect how people experience financial services.<br>We are an equal opportunity employer and are committed to building a diverse and inclusive team. We welcome people from all backgrounds and encourage you to apply if this role excites you.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Job Description<br><br><p>We are seeking a dynamic and results-driven Assistant Director of Sales to join our team in Abu Dhabi, United Arab Emirates. In this pivotal role, you will partner with the Director of Sales to drive revenue growth, expand our client base, and establish our organization as a market leader. You will combine strategic vision with hands-on execution, leading sales initiatives while mentoring team members and fostering a collaborative, innovative sales culture. This position offers the opportunity to make a meaningful impact on our business performance while developing your leadership capabilities in a fast-paced, customer-focused environment.</p><br><ul><li>Collaborate with the Director of Sales to develop and execute comprehensive sales strategies that align with organizational goals and market opportunities across all business segments</li><li>Lead and mentor sales team members, providing coaching, performance feedback, and professional development opportunities to maximize individual and team productivity</li><li>Identify emerging business trends, market opportunities, and competitive insights to inform strategic recommendations and drive continuous business improvement</li><li>Manage a portfolio of key accounts while actively prospecting and developing new business opportunities that expand our client base and revenue streams</li><li>Develop and present detailed sales proposals and action plans to the Director of Sales on a monthly and quarterly basis, supported by thorough market analysis and financial projections</li><li>Oversee pricing strategies and budget allocation in collaboration with the revenue management team, providing clear rationale and data-driven analysis throughout the operating year</li><li>Organize and execute strategic sales trips and client familiarization events, ensuring effective relationship building and opportunity identification in target markets</li><li>Maintain and cultivate relationships with government authorities, tourism boards, and industry stakeholders to enhance organizational visibility and identify commercial opportunities</li><li>Monitor and analyze sales performance metrics, revenue targets, and key performance indicators to track progress against goals and implement corrective actions as needed</li><li>Participate actively in industry forums, trade shows, and business functions as a company spokesperson, representing the organization and promoting our brand positioning</li><li>Oversee online distribution channels and manage relationships with third-party partners and online travel agencies to optimize market reach and revenue generation</li><li>Support the events and operations teams by identifying synergies, monitoring performance, and incorporating business development opportunities into overall organizational strategy</li><li>Contribute to the recruitment and screening of new sales associates, ensuring alignment with team culture and performance standards</li><li>Practice professional account qualification consistently, evaluating client needs, budget parameters, space requirements, and competitive positioning to maximize sales effectiveness</li></ul><br>Qualifications<br><br><ul><li>Diploma or degree in Sales, Business Administration, Hospitality Management, Tourism, or related field</li><li>Minimum 2 years of experience in a sales management or assistant director capacity, or minimum 3 years of progressive experience in sales, account management, or business development</li><li>Proven track record of achieving and exceeding sales targets and revenue goals through strategic planning and execution</li><li>Strong proficiency with Microsoft Office Suite (Excel, Word, PowerPoint) and CRM software platforms</li><li>Demonstrated expertise in financial analysis, budget management, and revenue forecasting</li><li>Excellent interpersonal and communication skills with the ability to build and maintain relationships at all organizational levels</li><li>Advanced analytical and problem-solving capabilities with strong attention to detail and data-driven decision-making</li><li>Leadership experience with the ability to motivate, mentor, and develop team members in a collaborative environment</li><li>Strategic thinking and business acumen with the ability to identify market opportunities and develop innovative solutions</li><li>Strong negotiation and consultative selling skills with a customer-focused mindset</li><li>Proficiency in market analysis, competitive positioning, and sales forecasting methodologies</li><li>Excellent time management and organizational skills with the ability to manage multiple priorities and meet deadlines</li><li>Flexibility and adaptability in a dynamic, fast-paced business environment</li><li>Fluency in English (reading, writing, and oral communication); additional language proficiency is a plus</li><li>Willingness to travel as required for business development and client relationship management</li></ul> </div>

???? We’re Hiring: Retirement Consultant???? Employment Type: Full-Time???? Level: Entry-Level to Mid-Level We are seeking a strategic, analytical, and data-driven Data Analyst & Strategic Plan Manager to transform business data, market intelligence, and customer insights into actionable strategies that support business growth. This role will combine data analysis with strategic planning, working closely with cross-functional teams and senior management to identify opportunities, monitor performance, and drive business initiatives. The role aligns closely with the current Malaysia posting, which emphasizes strategic planning, market and customer analysis, KPI dashboards, data-driven recommendations, and cross-functional implementation. (Hiredly)???? Key Responsibilities• Develop and execute strategic plans to support business growth and long-term organizational objectives.• Collect, analyze, and interpret business, sales, customer, operational, and market data.• Conduct market research and analyze industry trends, competitor activities, customer behavior, and business opportunities.• Translate complex data into clear, actionable insights and strategic recommendations.• Develop and maintain dashboards, reports, and KPI tracking systems for management review.• Monitor business performance against strategic objectives, KPIs, targets, and milestones.• Identify performance gaps, risks, trends, and opportunities for improvement.• Support senior management in strategic decision-making through data-driven analysis.• Develop business forecasts, performance models, scenario analysis, and strategic projections where required.• Collaborate with Finance, Marketing, Operations, Sales, Merchandising, IT, and other departments to gather and validate business information.• Coordinate the implementation of strategic initiatives and monitor progress against agreed plans.• Prepare management presentations, business reviews, strategy papers, and analytical reports.• Establish structured data-collection and analysis processes to improve reporting accuracy and efficiency.• Identify opportunities for business expansion, cost optimization, operational improvement, and revenue growth.• Analyze customer trends and purchasing behavior to support product, pricing, marketing, and commercial strategies.• Conduct competitor benchmarking and market-performance analysis.• Support annual business planning, budgeting, forecasting, and strategic review processes.• Track strategic initiatives, action items, dependencies, risks, and expected outcomes.• Develop data-driven recommendations for improving business performance and operational efficiency.• Continuously improve analytical models, dashboards, reporting processes, and strategic-planning methodologies.✅ Requirements• Experience in Data Analytics, Business Analysis, Strategy & Planning, Business Intelligence, Commercial Analysis, or a related field is preferred.• Strong analytical and critical-thinking skills with the ability to convert data into meaningful business insights.• Strong understanding of strategic planning, business performance management, and KPI analysis.• Experience conducting market research, competitor analysis, customer analysis, and business performance analysis.• Strong proficiency in Microsoft Excel, Power Point, and data visualization tools.• Experience with Power BI, Tableau, SQL, Python, or other data analytics tools is an advantage.• Experience developing dashboards and management reports to monitor business performance.• Strong understanding of data collection, cleansing, validation, interpretation, and reporting.• Excellent presentation and communication skills with the ability to explain analytical findings to senior management and non-technical stakeholders.• Strong project management and cross-functional collaboration skills.• Ability to manage multiple strategic initiatives, analytical projects, and deadlines simultaneously.• Strong problem-solving skills with a commercial and business-oriented mindset.• High attention to detail and strong numerical ability.• Ability to identify trends, patterns, risks, and opportunities from large or complex datasets.• Knowledge of retail, FMCG, consumer behavior, commercial strategy, or business operations is an advantage.• Familiarity with financial analysis, forecasting, budgeting, and business planning is preferred.• Bachelor’s degree in Data Analytics, Business Administration, Statistics, Economics, Finance, Mathematics, Information Systems, Business Intelligence, or a related field is preferred.• Relevant certifications in Data Analytics, Business Intelligence, Power BI, SQL, Strategy, or Business Analysis are an advantage.???? What We Offer• Opportunity to combine Data Analytics, Strategic Planning, Business Intelligence, and Commercial Strategy.• Exposure to market research, customer analytics, competitor intelligence, business performance, and strategic decision-making.• Opportunity to work directly with senior management and cross-functional business teams.• Hands-on experience developing dashboards, KPI frameworks, analytical models, and strategic initiatives.• Opportunity to contribute to business growth, optimization, expansion, and digital transformation projects.• Career progression into Senior Data Analyst, Business Analyst, Strategy Analyst, Strategic Planning Manager, Business Intelligence Manager, Commercial Strategy Manager, or Head of Strategy & Analytics roles.• A data-driven, analytical, and collaborative working environment.• Professional training, technical certifications, mentorship, and continuous career development opportunities.• Competitive compensation, performance incentives, and comprehensive benefits package.

The Customer Success Manager will work with a high performing team of customer-centric professionals, and is expected to own the entire relationship with their assigned customers; seeing to their onboarding, implementation, training, adoption, retention, and satisfaction. You will anticipate and fix issues before they happen, and are best at proactively looking out for our customers’ businesses and suggesting new and innovative ways to keep them succeeding as they use Qashio. In this role, you will regularly collaborate and communicate with peers in your internal team plus teams in Customer Service, Product, Support and Sales to drive results.<br>Responsibilities Serving as day-to-day contact for assigned accounts, building trust and rapport while identifying areas of opportunity. Reviewing customer journeys to help them overcome issues and achieve their goals while consistently receiving the necessary attention and support. Implementing strategies to expand accounts, increase retention, solve issues and drive satisfaction for customers. Offering product solutions to customers’ pain points and finding opportunities to expand the business by maintaining healthy customer relationships. Serving as trusted and strategic advisor to customers in order to accurately forecast their needs and provide the best solutions and/or suggest product features. Efficiently and regularly checking in with customers to ensure they are consistently engaging with Qashio’s features and solutions and keeping such benefits top of mind. Maintaining collaboration and open communication between relevant internal and external teams to achieve targets. Supplying and updating customer success metrics and data as directed. Driving functional integration between Qashio and clients' ERP systems.<br>Requirements6+ years of experience in B2B Saa S customer success, account management, product management or a strategic consulting organization. Strong skills in verbal and written communications, strategic planning and project management. Demonstrated experience and a passion for Fin Tech, has a good understanding of accounting software and expense management systems. Experience using customer success software, CRM software, Microsoft Office and Google Workspace suites. A bachelor’s or postgraduate degree in business or related fields would be a plus. Relationship management skills and a can-do attitude when presented with challenges.

Key Accountabilities<br><br> Submit detailed “pre-demand” and business forecast which Infra Co should use in preparing its budget and investment proposals: Process described in “Budgeting” chapter of Inter-company process Interface overseen in Commercial WG and Product Development WG Challenge network plans based on technical assessment and recommend plans that are aligned with the Commercial roadmap (aligned vs. not): Plans not confirmed by Commercial need to be confirmed by (ICT, IT, or other departments within EITC) Interface overseen in Commercial WG and Product Development WG Get visibility on network investments and map it to the initiation of official demand, e.g., areas to increase coverage / capacity, high-level plan for feature / capability rollout, reprioritization of Commercial demands based on network cost: Part of budgeting process (overseen by Finance) Interface overseen in Commercial WG and Product Development WG Post demand approval, track performance of main projects linked to commercial performance, e.g., network rollout, product development and quality to adjust its demand, forecasts and escalates changes: Interface overseen in Capital projects WG & Operations and Quality WG<br><br>New Growth Business Opportunities<br><br>Identifies and analyzes potential business opportunities that arise from emerging technology trends.<br><br>This could involve exploring new markets, partnerships, or service offerings that align with the evolving technological landscape.<br><br>Assess the scalability of proposed initiatives to ensure they can accommodate future growth and demand.<br><br>Product And Service Innovation<br><br>Work closely with commercial product and segments teams to translate technology trends into innovative products and services.<br><br>Qualifications<br><br> Bachelor's degree in Electrical Engineering or Computer Engineering.<br><br>Experience<br><br> Significant experience in business and strategic planning, with demonstrated ability to identify growth opportunities, develop strategic initiatives, and drive successful implementation across the organization. Minimum of 15+ years of experience in the telecommunications sector, with substantial expertise in relevant telecom technologies and a strong focus on strategy development and implementation.<br><br>Skills<br><br> Strategic Thinking and Planning: Ability to develop long-term strategies that align with industry trends and company objectives, demonstrating foresight and planning acumen. Technical Expertise: In-depth knowledge of telecommunications and mobile technologies, understanding of IT infrastructure, and familiarity with the latest industry innovations and standards. Communication and Interpersonal Skills: Excellent communication abilities, facilitating effective collaboration and engagement with stakeholders at all levels, including technical teams, senior management, and external partners. Adaptability and Agility: Ability to adapt to rapidly changing technologies and market conditions, maintaining a proactive and flexible approach to business development. Customer Focus: Commitment to understanding and meeting customer needs, ensuring the development of products and services that provide value and enhance customer satisfaction. Analytical Skills: Strong analytical capabilities to effectively interpret data, derive insights, and inform decision-making processes.