وظائف مدير البرامج في الإمارات

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong>THIS IS WHAT FUTURE FOCUS FEELS LIKE</strong></span></span></p><br><p><span><span><strong>STRATEGY AND DEVELOPMENT</strong></span></span></p><br><p><span><span><strong>Senior Manager – Logistics Baggage &amp; Cargo</strong></span></span></p><br><p><span><span>The strategy group maps out where we’re going, what that means, and what it looks like. Our research team analyses the industry so that we’re never playing catch-up. Design translates strategies into award winning products and experiences. In program management, it’s more about the delivery of our strategies into realized benefits. And our corporate planning team creates strategy so that we’re agile enough to respond in a fast-evolving industry</span></span></p><br><p><span><span><strong>What you'll deliver</strong></span></span></p><br><ul><li><p><span><span>You’ll lead the end</span></span><span><span>‑</span></span><span><span>to</span></span><span><span>‑</span></span><span><span>end capacity analysis and planning for Baggage &amp; Cargo facilities, Material Handling Systems and Automation across DXB and DWC, covering both long</span></span><span><span>‑</span></span><span><span>term horizon and seasonal operations.</span></span></p><br></li><li><p><span><span>You’ll translate forecast traffic scenarios and target service levels into future facility and infrastructure requirements to support master planning and development programmes.</span></span></p><br></li><li><p><span><span>You’ll identify current and future capacity constraints and ensure they are addressed through structured action plans, mitigation strategies and stakeholder engagement.</span></span></p><br></li><li><p><span><span>You’ll drive capacity</span></span><span><span>‑</span></span><span><span>related inputs into the IATA seasonal capacity declaration process, ensuring demand does not exceed declared capacity and service standards are protected.</span></span></p><br></li><li><p><span><span>You’ll analyse the impact of infrastructure, technology, operational or regulatory changes on baggage and cargo capacity, developing evidence</span></span><span><span>‑</span></span><span><span>based recommendations and action plans.</span></span></p><br></li><li><p><span><span>You’ll define and continually review service propositions and planning assumptions, ensuring future developments meet or exceed Dubai Airports’ service standards.</span></span></p><br></li><li><p><span><span>You’ll work closely with planning, delivery, operations and regulatory stakeholders to promote timely development of required facilities.</span></span></p><br></li><li><p><span><span>You’ll develop and maintain SLAs with key internal and external stakeholders to optimise utilisation of airport assets and maximise value.</span></span></p><br></li><li><p><span><span>You’ll ensure capacity planning activities align with ICAO, IATA and GCAA guidelines, supporting compliant and sustainable airport development.</span></span></p><br></li><li><p><span><span>You’ll provide clear, data</span></span><span><span>‑</span></span><span><span>driven insights and recommendations to senior stakeholders to support informed planning and investment decisions.</span></span></p><br></li></ul><p><span><span><strong>What you bring</strong></span></span></p><br><ul><li><p><span><span>You’ll hold a degree in Mechanical/ Industrial Engineering, Business Analytics, Statistics, Operational Research or Related with 7–10 years of overall professional experience, including strong experience in capacity planning, operational analysis or infrastructure planning roles.</span></span></p><br></li><li><p><span><span>You’ll have proven experience within the aviation, airport, hospitality or a closely related industry, with strong understanding of airport operations and service environments.</span></span></p><br></li><li><p><span><span>You’ll have strong knowledge of ICAO, IATA, GCAA regulations and industry best practices, and their application to terminal and logistics developments.</span></span></p><br></li><li><p><span><span>You’ll have thorough knowledge of strategic capacity planning as well as hands-on technical/engineering delivery (feasibility through commissioning) and, strong team leadership is required.&nbsp;</span></span></p><br></li><li><p><span><span>You’ll have a solid understanding of baggage and cargo systems, terminal operations and supporting airport infrastructure.</span></span></p><br></li><li><p><span><span>You’ll bring previous experience in analyzing complex operational and infrastructure data and translating it into clear, actionable planning outputs.</span></span></p><br></li><li><p><span><span>You’ll have the ability to assess the operational impact of construction activities and infrastructure changes within live airport environments.</span></span></p><br></li><li><p><span><span>You’ll have strong stakeholder management and influencing skills, with confidence working across planning, engineering, construction and operations teams.</span></span></p><br></li><li><p><span><span>You’ll have a structured, analytical and detail</span></span><span><span>‑</span></span><span><span>oriented approach, balanced with the ability to operate in a fast</span></span><span><span>‑</span></span><span><span>paced, multi</span></span><span><span>‑</span></span><span><span>stakeholder environment.</span></span></p><br></li></ul><p><span><span><strong>Life at Dubai Airports</strong></span></span></p><br><p><span><span>Fast-moving and fast-growing, Dubai Airports is a business that’s all about delivering great airport experiences, 24 hours a day. Life here means always pushing – and being pushed – to work better and smarter. With us, you’ll be encouraged to be the best you can be. You’ll be part of the team that connects the world. And at every opportunity, you’ll go beyond; delivering an advanced, innovative future for yourself and our business, and making an Impact that delivers for Dubai.</span></span></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p>We are seeking an experienced and visionary Project Director to lead a Rail project iin Dubai, United Arab Emirates. This is a strategic leadership position responsible for overseeing all aspects of a large-scale, complex infrastructure project from conception through completion. The successful candidate will demonstrate exceptional project management expertise, decisive leadership, and the ability to navigate multifaceted stakeholder environments while maintaining rigorous quality and safety standards.</p><br><ul><li>Direct and oversee all phases of the project, including planning, design, construction, and commissioning, ensuring alignment with organizational objectives and timelines</li><li>Develop and manage comprehensive project budgets, financial forecasts, and cost control measures to ensure fiscal responsibility and value optimization</li><li>Establish and maintain strategic relationships with government agencies, regulatory bodies, contractors, and key stakeholders to facilitate project approvals and smooth execution</li><li>Lead, mentor, and manage a diverse project team, including engineers, planners, and administrative staff, fostering a culture of accountability and excellence</li><li>Identify, assess, and mitigate project risks through proactive analysis and implementation of contingency strategies</li><li>Monitor project progress against established schedules and key performance indicators, implementing corrective actions as needed</li><li>Ensure compliance with all applicable UAE regulations, safety standards, and environmental requirements throughout project execution</li><li>Prepare and present detailed project reports, status updates, and recommendations to senior leadership and board members</li><li>Manage contract negotiations, procurement processes, and vendor relationships to optimize project delivery and resource allocation</li><li>Champion innovation and best practices in project delivery methodologies and infrastructure development</li></ul><br>Qualifications<br><ul><li>Minimum 20&nbsp;years of progressive experience in large-scale infrastructure or transportation project management</li><li>Proven track record leading high-speed rail, rail transit, or comparable complex transportation projects</li><li>TBM Tunneling experience is a necessity</li><li>Advanced expertise in project management methodologies (PMI, PRINCE2, or equivalent)</li><li>Strong financial acumen with demonstrated experience managing multi-million dollar budgets and cost control</li><li>Excellent stakeholder management and government relations experience</li><li>Proficiency in project management software and tools (Microsoft Project, Primavera P6, or similar platforms)</li><li>Demonstrated leadership capability with experience managing cross-functional teams of 50+ personnel</li><li>Strong analytical and problem-solving skills with attention to detail and organizational excellence</li><li>Experience with contract negotiation and procurement in infrastructure projects</li><li>Knowledge of UAE regulatory framework and experience working on Middle East projects (preferred)</li><li>Exceptional communication and presentation skills in English</li><li>Ability to work effectively in a fast-paced, dynamic environment while managing competing priorities</li></ul><br>Additional Information<br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong>&nbsp;</p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&amp;D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options,&nbsp;well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.&nbsp;</p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.&nbsp;</p><br><p><strong>What makes AECOM a great place to work</strong>&nbsp;</p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.&nbsp;</p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.&nbsp;</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p>We are seeking an experienced and visionary Project Director to lead a Rail project iin Dubai, United Arab Emirates. This is a strategic leadership position responsible for overseeing all aspects of a large-scale, complex infrastructure project from conception through completion. The successful candidate will demonstrate exceptional project management expertise, decisive leadership, and the ability to navigate multifaceted stakeholder environments while maintaining rigorous quality and safety standards.</p><br><ul><li>Direct and oversee all phases of the project, including planning, design, construction, and commissioning, ensuring alignment with organizational objectives and timelines</li><li>Develop and manage comprehensive project budgets, financial forecasts, and cost control measures to ensure fiscal responsibility and value optimization</li><li>Establish and maintain strategic relationships with government agencies, regulatory bodies, contractors, and key stakeholders to facilitate project approvals and smooth execution</li><li>Lead, mentor, and manage a diverse project team, including engineers, planners, and administrative staff, fostering a culture of accountability and excellence</li><li>Identify, assess, and mitigate project risks through proactive analysis and implementation of contingency strategies</li><li>Monitor project progress against established schedules and key performance indicators, implementing corrective actions as needed</li><li>Ensure compliance with all applicable UAE regulations, safety standards, and environmental requirements throughout project execution</li><li>Prepare and present detailed project reports, status updates, and recommendations to senior leadership and board members</li><li>Manage contract negotiations, procurement processes, and vendor relationships to optimize project delivery and resource allocation</li><li>Champion innovation and best practices in project delivery methodologies and infrastructure development</li></ul><br>Qualifications<br><ul><li>Minimum 20&nbsp;years of progressive experience in large-scale infrastructure or transportation project management</li><li>Proven track record leading high-speed rail, rail transit, or comparable complex transportation projects</li><li>Tunneling experience is a necessity</li><li>Advanced expertise in project management methodologies (PMI, PRINCE2, or equivalent)</li><li>Strong financial acumen with demonstrated experience managing multi-million dollar budgets and cost control</li><li>Excellent stakeholder management and government relations experience</li><li>Proficiency in project management software and tools (Microsoft Project, Primavera P6, or similar platforms)</li><li>Demonstrated leadership capability with experience managing cross-functional teams of 50+ personnel</li><li>Strong analytical and problem-solving skills with attention to detail and organizational excellence</li><li>Experience with contract negotiation and procurement in infrastructure projects</li><li>Knowledge of UAE regulatory framework and experience working on Middle East projects (preferred)</li><li>Exceptional communication and presentation skills in English</li><li>Ability to work effectively in a fast-paced, dynamic environment while managing competing priorities</li></ul><br>Additional Information<br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong>&nbsp;</p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&amp;D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options,&nbsp;well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.&nbsp;</p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.&nbsp;</p><br><p><strong>What makes AECOM a great place to work</strong>&nbsp;</p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.&nbsp;</p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.&nbsp;</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong>Role Purpose:</strong></span></span></p><br><p><span><span>Provide high-level administrative, coordination, and operational support to the Executive Director and Departments Directors, ensuring efficient management of communications, meetings, documentation, and follow-up actions, while maintaining confidentiality, enhancing workflow efficiency, and supporting the achievement of sector objectives and KPIs.</span></span></p><br><p><span><span><strong>Key Responsibilities/Duties:</strong></span></span></p><br><p><span><span><strong>1. Enhanced Executive Administrative Support</strong></span></span></p><br><p><span><span>Provide high-level comprehensive administrative support to the Executive Director and sector leadership, including drafting official correspondence, reports, and meeting minutes, while ensuring accurate documentation and well-organized filing systems for efficient record management and retrieval.</span></span></p><br><p><span><span><strong>2. Meeting &amp; Calendar Management</strong></span></span></p><br><p><span><span>Manage and coordinate sector meetings, appointments, and schedules, including preparation of agendas, recording minutes, and tracking action items to ensure timely follow-up and execution.</span></span></p><br><p><span><span><strong>3. Communication &amp; Circulation</strong></span></span></p><br><p><span><span>Facilitate the effective circulation of official communications across the sector, ensuring timely dissemination to relevant stakeholders for awareness and required actions.</span></span></p><br><p><span><span><strong>4. Task &amp; Deadline Coordination</strong></span></span></p><br><p><span><span>Coordinate, monitor, and follow up on tasks, action items, and deadlines assigned by the Executive Director with internal departments, government entities, and external stakeholders to ensure timely completion.</span></span></p><br><p><span><span><strong>5. Documentation &amp; Reporting</strong></span></span></p><br><p><span><span>Organize and maintain official sector documentation and records, and support the preparation of periodic reports (e.g., monthly reports) for review and submission to the Director General.</span></span></p><br><p><span><span><strong>6. Confidentiality &amp; Information Management</strong></span></span></p><br><p><span><span>Handle sensitive and confidential information with high discretion, ensuring compliance with DCAA policies, and recommend appropriate access controls to safeguard information.</span></span></p><br><p><span><span><strong>7. Office Systems &amp; Database Management</strong></span></span></p><br><p><span><span>Maintain and update administrative databases, contact lists, and document management systems, ensuring data accuracy, accessibility, and proper recordkeeping.</span></span></p><br><p><span><span><strong>8. Meeting &amp; Visit Coordination</strong></span></span></p><br><p><span><span>Coordinate and arrange logistical requirements for the Executive Director’s meetings, official visits, and engagements, including scheduling, venue arrangements, and required documentation. Ensure timely communication with relevant internal and external stakeholders and maintain professional standards in all arrangements.</span></span></p><br><p><span><span><strong>9. Stakeholder Coordination &amp; Protocol Support</strong></span></span></p><br><p><span><span>Support the Executive Director in coordinating with internal and external stakeholders by facilitating meeting arrangements, visit schedules, and necessary protocol requirements, ensuring smooth coordination and alignment without direct handling of stakeholder inquiries.</span></span></p><br><p><span><span><strong>10. Process Improvement &amp; Administrative Efficiency</strong></span></span></p><br><p><span><span>Review and enhance of administrative processes, workflows, and document management practices to improve efficiency and effectiveness within the sector.</span></span></p><br><p><span><span><strong>11. Operational Support for Plans &amp; KPIs</strong></span></span></p><br><p><span><span>Assist in monitoring the implementation of sector plans and KPIs, maintaining relevant documentation, tracking progress, and updating records within DCAA systems.</span></span></p><br><p><span><span><strong>12.</strong></span><span><strong>Information Security &amp; Compliance</strong></span></span></p><br><p><span><span>Ensure adherence to confidentiality agreements, information security requirements (ISR), and DCAA policies; address audit findings, report incidents, and participate in ongoing security awareness initiatives.&nbsp;</span></span></p><br><p><span><span><strong>13. Other Duties</strong></span></span></p><br><p><span><span>Perform any additional administrative or coordination duties as assigned by the Executive Director in line with the role requirements.</span></span></p><br> <p><span><b><span><strong>Academic Qualifications:</strong></span></b></span></p><br><ul><li><span><span>Bachelor’s degree in Business Management or any equivalent degree</span></span></li></ul><p><span><b><span><strong>Certifications:</strong></span></b></span></p><br><ul><li><span><span>Executive Secretarial and Office Administration.</span></span></li><li><span><span>Advanced Business Communication.&nbsp;</span></span></li></ul><p><span><span><strong>Professional Experience:&nbsp;</strong></span></span></p><br><ul><li><span><span>Minimum of 11 years of progressive experience in an administrative role with a Diploma; 5 years with a Bachelor's degree; or a 3 years with a Master’s degree.</span></span></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Role: Customer Relationship Officer&nbsp;</strong><br><strong>Location: BR-Al Khawaneej, Dubai&nbsp;</strong> &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<br><strong>Role Purpose:</strong><br>Managing products and service function to ensure the delivery of quality service to customers, while projecting the warm image of ADIB, maintenance of operational controls and continuous improvement in financial services and operational service efficiency<br>&nbsp;&nbsp;&nbsp;&nbsp;<br><strong>Key Accountabilities of the role&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;</strong><br>&nbsp;<strong>RESPONSIBILITIES:</strong></p><br><p><strong>Deposit account documentation.</strong></p><br><p>Handle inquiries related to deposit accounts. Opening and closing of deposit accounts, ensure proper completion of forms, observe KYC policies and CB instructions.</p><br><p><strong>Finance account documentation.</strong></p><br><p>Handle inquiries related to finance and covered cards, proper maintenance of customer files, prepare finance applications and obtain necessary approvals, input of data in the system, ensure proper completion of forms<strong>.</strong></p><br><p><strong>Sales-Management of service delivery.</strong></p><br><p>Sell and cross sell ADIB’s products and promote ADIB’s image</p><br><p><strong>Staff Management and coordination.</strong></p><br><p>Management of subordinates, plan their trainingand appraisal.</p><br><p><strong>Perform other task specified by Management.</strong></p><br><p><strong>Results Required</strong></p><br><ol><li>Achieving Monthly Budget -&nbsp;Provide support to CRM to prepare the comments for budget variance on achievement of branch sale of financial product targets.</li><li>Continuous Improvement –&nbsp;Assist CRM to&nbsp;Recommend workflow changes leading to process improvements to the branch manager at least once a year</li><li>Internal Audit &amp; ICD Comments -&nbsp;Provide support to CRM in preparing detailed responses to internal audit and ICD comments relating financial products and financial customer services.</li><li>Compliance of policies &amp; procedures – Comply and perform Key operational controls as required in ADIB’s polices &amp; procedures in day-to-day operations.&nbsp;</li></ol><p><strong>Specialist Skills / Technical Knowledge Required for this role:</strong>&nbsp;</p><br><ol><li>Broad knowledge of ADIB’s Retail Banking financial products &amp; services</li><li>Thorough knowledge of ADIB’s Retail Credit &amp; Operational Policies &amp; Procedures</li><li>Good Knowledge of UAE banking practices, regulations &amp; risks</li><li>Thorough Knowledge of all the Regulations issued by Central Bank of UAE</li><li>General awareness of competitors in the local market</li><li>Fair knowledge of service standards&nbsp;</li><li>Training skills</li><li>Sales skills</li><li>Management Information skills</li></ol><br> </div>

Service Development Section Manager<br>???? Dubai, UAE | Government / Public Sector We're hiring a Service Development Section Manager to lead service improvement efforts for a well-established government cultural authority in Dubai. You'll shape how the organization designs, delivers, and measures customer-facing services — driving quality standards, service innovation, and customer experience across the board.<br>What you'll do:Lead the section's operational plan, budget, and performance indicators for service quality Set and enforce policies, procedures, and standards for service delivery Run customer experience initiatives: surveys, mystery shopping, satisfaction tracking, and improvement programs Manage and integrate the CRM system across departments Apply the Global Star Rating System and track compliance Lead training programs so frontline staff consistently deliver high-quality service Handle escalated complaints and turn them into improvement opportunities Represent the section in service development committees and meetings, internally and at government level<br>What you'll need:Bachelor's degree in Business Administration, Service Development, Quality Management, Innovation Management, Project Management, Public Administration, or equivalent7+ years of relevant experience Track record leading high-impact programs and cross-functional teams Strong stakeholder management skills, internal and external Up-to-date knowledge of service development trends and government best practices<br>Emirati Nationals only

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Position: Chief Operating Officer (COO), Cryptocurrency Exchange Reporting Line: Reports directly to the Group Chief Executive Officer (Group CEO).<br> Location: Fully Remote General Purpose: Responsible for launching and operationally scaling the cryptocurrency exchange, ensuring excellence in execution, regulatory compliance, and efficient business operations across all functional areas.<br> Specific Objectives (~12 months): Establish a global network of introducing brokers/key opinion leaders (IBs/KOLs) and retail partners to drive customer acquisition and platform growth.<br> Define and initiate the licensing roadmap across key jurisdictions to enable compliant operations and future market expansion.<br> Implement convenient and reliable fiat on- and off-ramp solutions tailored to the needs of each operational market.<br> Build and structure a scalable, cross-functional operations team to support growth, compliance, and service excellence.<br> Achieve operational break-even through disciplined cost management, revenue optimization, and strategic scaling.<br> Develop and formalize a clear, differentiated unique value proposition (UVP) to guide positioning, messaging, and go-to-market efforts.<br> Design and deploy a CRM, client member area (for clients and IBs/KOLs), and a back-office system to support commercial operations, partner management, and internal workflows.<br> Key Activities: Establish and enforce internal operational policies and external partner standards to ensure consistent, compliant, and scalable execution.<br> Recruit, structure, and lead a sales team focused on acquiring and managing relationships with crypto Introducing Brokers/Key Opinion Leaders (IBs/KOLs).<br> Build and oversee a compact, results-driven marketing team focused on events, affiliate programs, and performance marketing initiatives.<br> Identify, evaluate, and onboard payment service providers (PSPs) to support reliable fiat on- and off-ramp capabilities in key markets.<br> Set up and operationalize a customer support function, including recruitment, training, and certification of support agents to ensure consistent service standards.<br> Develop a comprehensive business plan and execution roadmap outlining operational priorities, growth strategies, financial projections, and resource requirements.<br> Lead the rollout of a minimum viable product (MVP), conduct user testing, and validate product-market fit prior to full-scale market launch.<br> Establish the technological infrastructure necessary to support core operational processes and policies, including but not limited to fraud prevention, compliance, and risk management systems.<br> Define key performance indicators (KPIs) for all critical processes and implement a business intelligence (BI) dashboard for executive and board-level reporting.<br> Map and define the end-to-end customer journey to optimize user experience, retention, and conversion across all touchpoints.<br> Employer Value Proposition: Founding team with decades of leadership experience in crypto and FX markets, including deep expertise in liquidity provision and risk management.<br> Proven track record with over 100 white-label crypto exchanges successfully delivered.<br> Existing global network of introducing brokers (IBs), enabling immediate distribution and acquisition momentum.<br> Deep expertise in China and Southeast Asia markets, offering region-specific insight, partnerships, and go-to-market capabilities.<br> Best-in-class B2B sales processes and operational know-how across crypto and financial technology sectors.<br> Strategic, founder-facing role with full ownership over operational execution and platform scale-up.<br> Opportunity to shape and launch a new exchange brand backed by tested infrastructure and global market ambition.<br> Operated by founders located in clean, regulated jurisdictions, ensuring institutional readiness and long-term compliance integrity.<br> Clear long-term vision and strategic direction set by the founding team, with a strong commitment to sustainable growth and value creation.<br> Fully capitalized and execution-ready, eliminating fundraising distraction and enabling immediate go-to-market focus.<br> Fully functional technical MVP in place, allowing the COO to focus on scaling, partnerships, and operational excellence from day one.<br> Effective, hands-on board and a low-bureaucracy environment enabling fast decision-making and high operational autonomy.<br> Potential for equity participation, profit sharing, and meaningful long-term upside aligned with performance and growth milestones.<br> Flexible work model with hybrid or fully remote setup, plus access to the Group’s collective expertise and operational support resources.<br> Realistic path to become Chief Executive Officer (CEO) within 12 months based on performance and strategic alignment.<br> Backed by a larger group with fully staffed finance, customer support, and operations teams providing shared services and scalability from day one.<br> Assessment Process: Candidate evaluation will consist of three interview rounds with board members, focusing on strategic alignment, operational experience, and cultural fit.<br> Each interview will assess core competencies relevant to the role, with particular attention to execution readiness, leadership capabilities, and crypto-specific domain knowledge.<br> Key Competences: Strategic and operational planning: ability to structure business models, roadmaps, and execution frameworks aligned with company goals.<br> Crypto-native business development: deep understanding of the crypto ecosystem, including introducing brokers, affiliate models, and fiat/crypto flows.<br> Regulatory and compliance acumen: familiarity with global licensing processes, risk frameworks, and operational controls for crypto exchanges.<br> Cross-functional team leadership: proven ability to build and manage lean, high-performing teams across sales, marketing, support, and operations.<br> Technology infrastructure oversight: capability to define, integrate, and govern operational tech stacks supporting KYC, fraud prevention, and customer service.<br> Customer experience design: expertise in mapping customer journeys and optimizing UX across digital platforms.<br> KPI design and reporting: proficiency in defining process metrics and leading the development of BI dashboards for internal and board-level stakeholders.<br> Product-market validation: experience in managing MVP launches, interpreting user feedback, and adapting offerings to improve fit and performance.<br> Business systems architecture and vendor management: ability to define business requirements, evaluate technical solutions, and oversee the implementation of CRM, client portals, and operational back-office systems.<br> Likely Current Job: Candidates are likely serving as Chief Operating Officer or Senior Operations Leaders within: Centralized cryptocurrency exchanges (CEXs), particularly those with hands-on experience in building support functions, partner channels, and back-office infrastructure Crypto exchanges with global or multi-jurisdictional operations requiring licensing, fiat integrations, and scalable client-facing systems</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Meet the team</b><br><p>The MEA Partner Sales team is the collaborative driving force behind Cisco's channel business growth, cultivating strategic relationships with our diverse partner ecosystem across the Middle East and Africa. By aligning partner capabilities with Cisco's innovative technology portfolio, we ensure our solutions reach and transform businesses on a global scale. You will join a highly supportive, geographically distributed, and inclusive group of professionals who deeply value mentorship, shared success, and continuous learning. What makes this team truly exciting is the unique opportunity to shape the future of connectivity in a rapidly evolving region, empowering local communities while delivering meaningful business outcomes.</p><br><br><br><b>Your Impact</b><ul><li>Lead the&nbsp;<b>MEA Channel strategy and execution</b>, translating Cisco priorities into regional growth plans and measurable business outcomes.</li><li>Develop and strengthen the&nbsp;<b>partner ecosystem</b>, building strategic relationships and enabling partners to grow with Cisco’s full portfolio.</li><li>Drive&nbsp;<b>revenue, program management, and governance</b>&nbsp;through disciplined planning, performance management, and operating cadence.</li><li>Inspire and align partners and internal teams through strong engagement, influence, consultation, and leadership across a complex regional landscape.</li></ul><br><b>Minimum Qualifications</b><ul><li><b>Demonstrated success developing and executing channel sales strategies in the Middle East and Africa (MEA)</b>, with a strong understanding of regional market dynamics, partner landscapes, and growth opportunities.</li><li>Strong&nbsp;<b>financial and analytical skills</b>, with experience using sales performance metrics, forecasting, pipeline analysis, and CRM tools to drive business planning, track revenue performance, and optimize resource alignment and operating cadence.</li><li>Proven ability to&nbsp;<b>work effectively in a complex matrix organization</b>, influencing across sales, partner, finance, operations, product, and executive stakeholders to drive alignment and execution without direct authority.</li><li>Strong&nbsp;<b>interpersonal, communication, and influencing skills</b>, with the ability to build credibility quickly, engage senior executives and partners, and lead through collaboration, consultation, and trust.</li><li>Professional background spanning both&nbsp;<b>business strategy and technology sales</b>, with the ability to translate strategic priorities into actionable growth plans and engage confidently with enterprise-level decision-makers.</li></ul><br><b>Preferred Qualifications</b><ul><li>Proven ability to build credibility and foster strong, collaborative relationships with both partner executives and internal stakeholders.</li><li>Demonstrated success navigating, collaborating, and influencing within a geographically distributed, highly matrixed corporate environment.</li><li>Exceptional executive presence with the ability to communicate complex technology challenges and strategic visions clearly.</li><li>Track record of successfully redefining organizational structures to improve efficiency, focus, and team inclusivity.</li><li>High level of passion, energy, and dedication to the channel go-to-market strategy, with a natural ability to inspire and encourage others.</li></ul><br>Why Cisco?&nbsp;<p>At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.</p><br><br><p>Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.&nbsp;</p><br><br><p>We are Cisco, and our power starts with you.&nbsp;</p><br><br><br><br> </div>

<ol><li><p>Navigation & Bridge Duties</p></li><li><p>Deck Department Management</p></li><li><p>Offshore Cargo Operations</p></li><li><p>Deck Stability</p></li><li><p>Assist the Master in the Offshore Operations</p></li><li><p>Supervise Mooring & Anchoring work</p></li><li><p>Responsible for Deck Maintenance</p></li></ol><p><strong>Desired Candidate Profile</strong></p><p>We are looking for a Chief officer with minimum 2 years as a Chief officer in offshore field. </p><p>Must Obtain: SSSA (ADNOC Approval)</p><p>CO Unlimited preferred</p>

We're Hiring: Mechatronics Manager Location: United Arab Emirates (Remote) Employment Type: Full-Time Experience Level: Mid-Level to Senior Work Arrangement: Fully Remote About UsWe are a globally focused organization committed to developing advanced engineering, automation, intelligent equipment, and integrated technology solutions across diverse markets. Our teams combine mechanical, electrical, electronics, controls, software, robotics, manufacturing, and systems engineering expertise to design, deploy, and optimize reliable mechatronic systems for complex industrial applications. The Role We are seeking an experienced Mechatronics Manager to lead mechatronics engineering, automation, robotics, intelligent equipment, motion systems, controls, prototyping, integration, and technical development programs. The ideal candidate will provide multidisciplinary leadership across mechanical and electrical systems, sensors, actuators, motors, PLCs, robotics, embedded systems, industrial networks, and software, ensuring integrated solutions meet performance, reliability, safety, quality, and cost objectives. Key Responsibilities Develop and implement mechatronics engineering strategies aligned with business, product, manufacturing, and technology objectives. Lead multidisciplinary mechatronics engineering teams across mechanical, electrical, electronics, controls, automation, robotics, and software disciplines. Manage the design, development, integration, testing, commissioning, and optimization of mechatronic systems. Define system-level requirements, functional specifications, technical architecture, interfaces, and performance targets. Develop integrated mechanical, electrical, electronic, control, and software solutions. Lead the design of automated machinery, production equipment, robotic systems, intelligent devices, and industrial automation platforms. Evaluate motors, drives, actuators, sensors, controllers, PLCs, servos, robotics, vision systems, and embedded technologies. Develop motion-control systems involving servo motors, stepper motors, linear actuators, gear systems, and precision positioning. Lead robotics integration including industrial robots, collaborative robots, autonomous systems, end-effectors, and robotic work cells. Design and optimize pneumatic, hydraulic, electromechanical, and precision mechanical systems. Coordinate mechanical and electrical packaging, component selection, system interfaces, and design integration. Develop control architectures using PLCs, industrial PCs, embedded controllers, motion controllers, and distributed control systems. Integrate sensors and instrumentation for position, force, pressure, temperature, vibration, vision, and condition monitoring. Manage industrial communication networks and protocols used by integrated equipment and automation systems. Support development and integration of HMI, SCADA, MES, machine-vision, and manufacturing-control interfaces. Lead prototyping, proof-of-concept development, engineering trials, and technology demonstrations. Establish design-review processes covering requirements, architecture, risk, manufacturability, reliability, safety, and performance. Coordinate system simulation, modeling, testing, validation, and performance verification. Develop engineering test plans, acceptance criteria, validation procedures, and commissioning requirements. Lead factory acceptance testing, site acceptance testing, commissioning, and production handover. Investigate system failures, intermittent faults, control issues, mechanical failures, and integration problems. Conduct root-cause analysis and implement corrective and preventive actions. Analyze system performance data to identify reliability, productivity, and optimization opportunities. Improve equipment cycle time, precision, throughput, energy efficiency, and operational stability. Support predictive maintenance and condition-monitoring solutions for mechatronic equipment. Integrate sensors, data acquisition, analytics, and diagnostic systems to improve equipment visibility. Coordinate engineering changes, design modifications, software updates, and hardware upgrades. Maintain configuration control and ensure engineering changes are properly documented, reviewed, tested, and released. Support new-product introduction, manufacturing automation, process development, and production scale-up. Work closely with manufacturing engineering and operations teams to improve automation readiness and production performance. Apply design-for-manufacturing, design-for-assembly, design-for-serviceability, and lifecycle engineering principles. Evaluate emerging technologies including AI-enabled robotics, machine vision, digital twins, autonomous systems, edge computing, and intelligent controls. Develop technical roadmaps for mechatronics platforms, automation architectures, and future equipment capabilities. Manage technology suppliers, equipment manufacturers, system integrators, component suppliers, and engineering contractors. Define technical specifications, supplier requirements, acceptance criteria, warranties, service expectations, and performance standards. Monitor supplier technical performance, delivery quality, responsiveness, and engineering support. Support procurement of motors, drives, sensors, controllers, robotics, actuators, automation hardware, and specialized components. Manage engineering budgets, project costs, capital investments, resources, and technical schedules. Develop business cases for automation and mechatronics investments, including ROI, productivity gains, lifecycle costs, and risk. Ensure mechatronic systems comply with applicable machinery safety, electrical, functional safety, EMC, environmental, and regulatory requirements. Conduct engineering risk assessments, FMEA, hazard analysis, and safety reviews. Support functional safety implementation for automated and robotic systems where applicable. Develop technical documentation including system specifications, schematics, drawings, software documentation, test procedures, and maintenance manuals. Establish engineering standards, component libraries, design guidelines, and reusable mechatronics architectures. Train and mentor engineers, technicians, and technical specialists in mechatronics technologies and engineering practices. Promote Lean, Six Sigma, reliability engineering, systems engineering, and continuous-improvement methodologies. Benchmark technologies and engineering practices against industry developments and leading manufacturers. Build relationships with universities, research institutions, technology companies, and specialist engineering partners. Provide management with regular reports covering engineering programs, system performance, technical risks, costs, milestones, and improvement opportunities. Key Performance Indicators Mechatronics projects delivered Engineering project schedule adherence System development cycle time Prototype development cycle time First-pass design success System integration success rate Commissioning cycle time Factory acceptance test performance Site acceptance test performance Equipment availability Equipment uptime Overall equipment effectiveness Machine cycle time Production throughput System reliability Mean time between failures Mean time to repair Unplanned equipment downtime Repeat failure rate Predictive maintenance effectiveness Control-system performance Motion accuracy Positioning repeatability Robotics utilization Automation utilization Machine-vision accuracy Sensor and instrumentation reliability System response time Process capability Engineering change effectiveness Design defect rate Field failure rate Safety incidents Functional safety compliance Supplier performance Supplier SLA compliance Engineering budget adherence Capital project ROIManufacturing cost reduction Energy-efficiency improvement Training and competency completion Continuous-improvement savings Ideal Candidate The successful candidate should have strong experience in mechatronics engineering, industrial automation, robotics, controls engineering, electromechanical systems, intelligent machinery, or advanced manufacturing technology. The candidate should demonstrate:Proven experience managing multidisciplinary mechatronics or automation engineering teams. Strong understanding of mechanical, electrical, electronics, controls, software, and systems integration. Experience designing and commissioning automated machinery, robotic systems, or intelligent equipment. Strong knowledge of PLCs, motion controllers, servo systems, drives, sensors, actuators, and industrial communication networks. Experience with industrial robots, collaborative robots, machine vision, automated handling, or autonomous systems. Understanding of pneumatic, hydraulic, electromechanical, and precision motion systems. Experience with HMI, SCADA, MES, industrial PCs, embedded systems, or related automation platforms. Strong troubleshooting and root-cause analysis capabilities. Experience with system testing, validation, commissioning, and production release. Strong understanding of machinery safety, electrical safety, functional safety, EMC, and applicable engineering standards. Experience with FMEA, risk assessment, reliability engineering, Lean, Six Sigma, or continuous improvement. Ability to evaluate engineering designs, technology options, suppliers, costs, risks, and lifecycle requirements. Experience managing engineering projects, budgets, technical resources, and delivery schedules. Strong experience working with equipment manufacturers, system integrators, component suppliers, and contractors. Familiarity with digital twins, industrial IoT, edge computing, AI-enabled automation, or predictive analytics is highly desirable. Strong analytical, technical, and problem-solving skills. Excellent communication, technical documentation, presentation, and stakeholder-management capabilities.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Financial Officer <p>9 Month Contract</p><br><p>1 Overall Role Purpose </p><br> <p>To ensure the efficient, timely and accurate input of invoices including registration of receipts and payments, </p><br> <p>reconciliation of used car sales invoices, bank reconciliations , VAT reconciliations &amp; accounts payable SOA and </p><br> <p>reporting requirements. </p><br> <p>2 Main Tasks and Responsibilities </p><br> <p> Registers supplier invoices and employee expense claims in EXACT and non-supplier related invoices </p><br> <p>in NOLS </p><br> <p> Maintains, creates and reviews data quality reports for all processes within area of responsibility. </p><br> <p> Reviews all vendor invoices and follows up on approval when required. </p><br> <p> Registers bank receipts and payments. Prepares bank reconciliation of all bank accounts </p><br> <p> Reconciles AP ledgers and supplier SOA </p><br> <p> Assists in the monthly/quarterly/semi annual/annual reporting requirements (i.e., ICF, ICFR, </p><br> <p>Shareholder reports) </p><br> <p> Assists in the monthly VAT reconciliation process </p><br> <p> Assists in the internal and external audit process including ICV review activities </p><br> <p> Reconciles used car sales invoices against reciepts </p><br> <p>Financial Officer Reliever </p><br> <p>3 Functional Skills </p><br> <p>Expert knowledge Description Level¹ Type </p><br> <p>Analytical skills To efficiently analyze financial information and be able </p><br> <p>to identify any discrepancies on financial ledgers and </p><br> <p>invoices. </p><br> <p>Proficient Required </p><br> <p>Eye for Detail Having the ability to compile a lot of information and </p><br> <p>interpret the same on a regular basis </p><br> <p>Proficient Required </p><br> <p>Accounting Principles &amp; </p><br> <p>MS Office </p><br> <p>Having good math skills to utilize daily. The ideal </p><br> <p>candidate should have sound knowledge of accounting </p><br> <p>principles </p><br> <p>Proficient Required </p><br> <p>ERP knowledge An ERP system selection methodology is a formal </p><br> <p>process for selecting an enterprise resource planning </p><br> <p>(ERP) system. Good knowledge of accounting software </p><br> <p>Proficient Required </p><br> <p>Relationship </p><br> <p>Management </p><br> <p>Strong relationship management skills and good </p><br> <p>working relationship with line managers and the team </p><br> <p>Advanced Desired </p><br> <p>Numerically Competent The incumbent should have the love for numbers and </p><br> <p>being quick in responses </p><br> <p>Proficient Required </p><br> <p>Communication Skills </p><br> <p>Excellent communication skills both verbal and written </p><br> <p>required communicating with upper management as </p><br> <p>well as other employees within an organization </p><br> <p>Advanced Required </p><br> <p>Time Management The act or process of planning and exercising conscious </p><br> <p>control over the amount of time spent on specific </p><br> <p>activities, especially to increase effectiveness, efficiency </p><br> <p>or productivity </p><br> <p>Proficient Required </p><br> <p>Team Player To be able to work in a team Advanced Required </p><br> <p>Legend for Levels: </p><br> <p> Novice: Have exposure to skill with no real application of skill / Understand fundamental concepts associated with skill </p><br> <p> Advanced: Can apply skill to complete work with direct in and guidance / Explains key concepts associated with skill to others </p><br> <p> Proficient: Can apply skill to complete work unassisted / Can assist others completing work requiring this skill / Can make improvement </p><br> <p>recommendations based on knowledge in this area </p><br> <p> Expert: Recognised as a source of knowledge in this area outside immediate team / Can lead a work effort requiring the application of </p><br> <p>this skill</p><br> <br> <br> </div>

<p>Responsible for completing company registration and licensing (new, renewal and amendments) processes in addition to ensuring all applications are accurate and complete.</p><br><ul><li><p>Organizes and prepares all documents and requirements related to client registration, including updates to Registration database</p></li><li><p>Receives and handles license requirements (including listed activities) by the newly registered companies, including updates to License database</p></li><li><p>Processes requests/applications related to existing licenses (Renewal, Change of Address, Change of Manager, Activity Amendment, and Additional Licenses). </p></li><li><p>Reviews client applications, enters additional data, and liaises with the client or their representative to resolve of any errors, inconsistencies or gaps before approving</p></li><li><p>Ensures that digital notifications are appropriately activated for relevant processes, such as Change of Company Name and License Termination</p></li><li><p>Follows up on requirements to ensure that all members meet the DMCC rules and regulations. For example, 3rd party NOCs</p></li><li><p>Handles communication related to license renewal reminders and financial statements submission on a monthly basis as per the list provided by the Team Leader Registration and Licensing.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ol><li><p>2–4 years’ experience in <strong>company registration, licensing, or corporate administration</strong></p></li><li><p>Experience handling <strong>license renewals, amendments, and regulatory documentation</strong></p></li><li><p>Strong knowledge of company formation and licensing procedures</p></li><li><p>Understanding of regulatory compliance requirements</p></li><li><p>Good working knowledge of MS Office (Excel, Word, Outlook)</p></li></ol>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>MAIN OBJECTIVE OF ROLE</strong><br>To perform Continuous Airworthiness Management functions related to various Technical Services activities. <br><strong>KEY RESPONSIBILITIES</strong><br><ul><li>Manages aircraft induction in flydubai maintenance management system (AMOS).</li><li>Reviews aircraft lease return technical requirements and issues work instructions to comply with them.</li><li>Assesses and actions non-mandatory aircraft modifications.</li><li>Complies, review and analyses the technical data to support safety investigations.</li><li>Performs reporting back of the non-mandatory aircraft modifications.</li><li>Reviews and updates technical queries issues by internal stakeholders to latest status.</li><li>Analyses and contests items categorised as customer induced damages by the pool provider.</li><li>Performs activities related to airplane software management.</li><li>Reviews and performs the reliability analysis of the assigned systems/components.</li><li>Manages the progress of all technical projects assigned to Technical Services.</li></ul> <br><strong>QUALIFICATIONS</strong><br><ul><li>Bachelor's Degree (3+ years)</li><li>Aircraft Maintenance Diploma (or Equivalent)</li><li>Fluent in English</li><li>Minimum of 3 years of experience in airline operational areas like Engineering or Maintenance</li><li>Working knowledge of AMOS desirable</li><li>Years with qualifications: 3 - 5 years</li></ul> <br><strong>COMPETENCIES</strong><br><ul><li>Customer Focus</li><li>Teamwork</li><li>Effective Communication</li><li>Personal Accountability &amp; Commitment to achieve</li><li>Resilience &amp; Flexibility (Can do attitude)</li></ul> <br><strong>ISR REQUIREMENTS</strong><br>Reads and complies with the ISR policies of the Company and diligently reports any weakness or incidents to the respective Line Manager or the Information Security team. Completes all required ISR awareness sessions and follows associated guidelines in the day-to-day business operations.<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Manager, Customer Success</b></p><br><p>SailPoint is the leading, AI-driven security platform providing the autonomous governance that best solves the needs for the modern enterprise. By harnessing the power of AI and machine learning, SailPoint automates and streamlines the complexity of delivering the right access to the right identities and technology resources at the right time. Delivered at the scale our enterprise customer's demand.</p><br><p>We are proud of our team and the culture we have built which has led to our employees voting us “best places to work” – 15 years in a row.</p><br><p><b>The Role</b></p><br><p>The SailPoint Customer Success team champions helping our customers get maximum value out of their Identity Security investments. We ensure our customers achieve rapid time-to-value, helping our business secure long-term loyalty and maximize lifetime value</p><br><p>As the Manager, Customer Success, you will lead, scale, and inspire a regional team of Customer Success Managers (CSMs). You are directly accountable for regional customer retention, satisfaction, and the operational excellence of your team. This role is a critical link between SailPoint’s cross-functional departments, ensuring our team is equipped to drive program progression, secure verified customer outcomes, and optimize health metrics. This is a high-impact leadership role focused entirely on value delivery and KPI attainment, and is not a quota-carrying sales position.</p><br><p><b>To excel, the position requires a person:</b></p><br><ul><li><b>Who is</b> an empathetic, inspiring leader and coach who is committed to helping Customer Success Managers grow, succeed, and maintain high morale and camaraderie</li><li><b>Who can</b> think critically and strategically, shifting conversations from reactive issue resolution to proactive problem-solving and business outcome delivery through technology</li><li><b>Who will</b> build lasting, trust-based relationships both externally with key customer advocates and internally with cross-functional SailPoint teams</li><li><b>Who demonstrates</b> outstanding communication skills and executive presence, with the ability to foster strong credibility with both highly technical audiences and business executives</li><li><b>Who is</b> exceptionally organized and capable of prioritizing and managing a number of complex regional tasks and strategic portfolios concurrently</li></ul><p><b>Responsibilities:</b></p><br><ul><li>Drive regional Gross Retention Rate (GRR) and Net Retention Rate (NRR) by ensuring your team systematically delivers and verifies business outcomes for our customers</li><li>Coach, mentor, and upskill regional CSMs to achieve 100% target attainment across key performance metrics, managing regional capacity, onboarding, and talent retention</li><li>Serve as the regional escalation point, partnering with CSMs to architect action plans for at-risk accounts, ensuring swift path-to-resolution on critical field issues</li><li>Own regional reporting and forecasting accuracy for account health, program progression, customer sentiment, and risk indicators to drive executive visibility</li><li>Cultivate strategic relationships with executive stakeholders within key accounts to accelerate their Identity Security maturity journey and secure renewal predictability</li><li>Act as a strategic conduit, translating customer objectives into actionable insights for various internal stakeholders</li></ul><p><b>The Path to Success (Milestones):</b></p><br><p><b>1-Month Milestones (The "Learning" Phase):</b></p><br><ul><li>Complete corporate onboarding and role-based GTM training to develop a solid understanding of SailPoint's identity governance solutions and business philosophy.</li><li>Conduct detailed analysis of the current status within your reporting structure, specifically evaluating People, Process, Cadence, and Structure.</li><li>Arrange introductory meetings and begin building relationships with key members of your leadership, EMEA counterparts, and supporting teams outside of your immediate structure.</li><li>Shadow customer calls and team review sessions with your CSMs to familiarize yourself with account statuses and the regional customer base.</li></ul><p><b>2-Month Milestones (The "Connecting" Phase):</b></p><br><ul><li>Solidify your 1:1 cadence and communication flows with your reporting CSM team.</li><li>Establish regular syncs with key stakeholders in Sales and Professional Services to align on strategic accounts.</li><li>Begin managing regional customer escalations and supporting team members in driving issues to resolution independently.</li><li>Partner with Talent Acquisition to identify candidates for any open roles and implement sourcing and pipeline strategies.</li></ul><p><b>3-Month Milestones (The "Contribution" Phase):</b></p><br><ul><li>Develop a comprehensive regional business plan, broken down by milestones and key actions required to attain customer health, retention, and campaign goals.</li><li>Present this strategic business plan to gain the support of your leadership and the EMEA Leadership Team.</li><li>Ensure that your team is fully aligned on the "outcome-based delivery" framework, tracking clear business outcomes in client reviews.</li><li>Take full ownership of team performance metrics, reporting weekly customer health and status updates to senior management.</li></ul><p><b>6-Month Milestones (The "Performance" Phase):</b></p><br><ul><li>Show measurable improvements in regional customer health, account retention rates, and reference-ability.</li><li>Successfully adjust and refine regional team processes, cadences, and structures to optimize operational efficiency and cross-team collaboration.</li><li>Deliver consistently against regional retention and campaign targets.</li><li>Ensure deep cross-functional collaboration is in place with the Sales and Partner teams to support compliance and governance campaigns.</li></ul><p><b>Education &amp; Qualifications:</b></p><br><p><b>Preferred:</b></p><br><ul><li>Bachelor’s degree or global equivalent experience. (We highly value candidates who have worked their way up and proven their capability through dedication and results—the "hard yards").</li></ul><p><b>Must Haves:</b></p><br><ul><li>5 to 10 years of customer-facing experience (such as Customer Success, Account Management, or Consulting) in a SaaS or enterprise software environment.</li><li>Demonstrable experience in people leadership, mentoring, or coaching high-performing client-facing teams.</li><li>Strong customer interaction skills, including professional writing, phone skills, and outstanding executive presence.</li><li>Proven ability to communicate technical details to a non-technical audience while fostering credibility with technical teams.</li><li>Excellent problem-solving, mediation, and relationship-building skills.</li></ul><p><b>Nice to Haves:</b></p><br><ul><li>Experience or domain knowledge in Cyber Security, Identity Security, or Identity Governance and Administration (IGA).</li></ul><p><b>Travel &amp; Logistics:</b></p><br><ul><li><b>Travel:</b> Expected business travel of approximately 10% to 25% yearly (customer visits and training/meetings at Austin, TX headquarters).</li><li><b>Logistics:</b> London Metro Area preferred. This role operates under a highly flexible/hybrid model—candidates are welcome to work from home, or enjoy the London office space as they prefer.</li></ul><p>SailPoint is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. We evaluate applicants using job-related, objective, and non-discriminatory criteria. Our job titles, job descriptions, and recruitment processes are intended to be gender-neutral and to support equal pay for equal work or work of equal value.</p><br><p>As a part of the total compensation package, this role may be eligible for participation in one of our performance-based cash compensation programs - the SailPoint Corporate Bonus Plan or a role-specific commission plan, along with potential eligibility for equity participation. SailPoint maintains salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect SailPoint’s differing products, industries, and lines of business. The base salary for this role will be in this range from (min-max, LOCAL CURRENCY): £62,600 - £105,492.00.</p><br><p>Additional offerings include a variety of benefits, including health, retirement, EAP, leave support, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on location, date of hire, schedule type, and the applicability of collective bargaining agreements or local statutory requirements. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.</p><br><p><span>SailPoint is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. We evaluate applicants using job-related, objective, and non-discriminatory criteria. Our job titles, job descriptions, and recruitment processes are intended to be gender-neutral and to support equal pay for equal work or work of equal value.</span></p><br><p><span>As a part of the total compensation package, this role may be eligible for participation in one of our performance-based cash compensation programs - the SailPoint Corporate Bonus Plan or a role-specific commission plan, along with potential eligibility for equity participation. SailPoint maintains salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect SailPoint’s differing products, industries, and lines of business. The base salary for this role will be in this range from (min-max, LOCAL CURRENCY): </span></p><br><br>£62,600 - £105,492.00<br><p><span>Additional offerings include a variety of benefits, including health, retirement, EAP, leave support, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on location, date of hire, schedule type, and the applicability of collective bargaining agreements or local statutory requirements. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.</span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p>Closing date: &nbsp;<br>Number of positions: 1<br>Recruiter name:&nbsp;Siva Krishna Bonda&nbsp;<br>Reference number: 71771&nbsp;</p><br> <p>Mediclinic City Hospital&nbsp;| Dubai | United Arab Emirates</p><br><b>MAIN PURPOSE OF JOB</b> <br><p>The Client Relations Manager – Cluster is a key member of the Cluster Senior Leadership Team responsible for executing and localizing the organization’s client experience strategy within a defined group of facilities. The role ensures that all patient-facing services are aligned with Mediclinic’s values, culture, and service standards to deliver a seamless, compassionate, and safe experience.</p><br> <p><span>The Manager leads a team of client relations professionals across the cluster, driving service improvement, managing complex feedback and complaints, supporting staff training, and collaborating across departments to ensure high levels of client satisfaction and loyalty.</span></p><br><br><br><b>KEY RESPONSIBILITY AREAS</b> <br><p>1 &nbsp; &nbsp;Lead Cluster-Level Client Experience Strategy Execution&nbsp; &nbsp;and Performance</p><br> <p>Localise and execute the regional CX (Client experience) strategy to fit cluster-specific needs</p><br> <p>Monitor and manage CX performance indicators (e.g., Cemplicity NPS, complaints, compliments)</p><br> <p>Advise the Cluster Hospital Director and SLT on service priorities and pain points. <span>Align hospital services and departments with Mediclinic’s client-centred standards</span></p><br> <p><br>2 &nbsp; &nbsp;Manage Client Experience Team and Operations</p><br> <p>Role model Mediclinic Way</p><br> <p>Lead and develop the CX team (support services, officers, coordinators)</p><br> <p>Oversee handling and resolution of all patient complaints and complex cases</p><br> <p>Ensure adherence to client communication standards and escalation protocols</p><br> <p>Maintain documentation and accountability for service recovery<br>3 &nbsp; &nbsp;Drive Mediclinic Way Culture and Staff Engagement</p><br> <p>Coach CX team and frontline staff in service behaviours and communication skills</p><br> <p>Conduct service walkthroughs, mystery shopper audits, and coaching feedback</p><br> <p>Promote a culture of kindness, empathy, and ownership in service delivery Personal, Proactive and Professional&nbsp;</p><br> <p>Partner with HR and training to embed service culture initiatives</p><br> <p><br>4 &nbsp; &nbsp;Lead Local Campaigns and Journey Improvements</p><br> <p>Implement patient journey enhancements tailored to cluster needs</p><br> <p>Run facility-specific CX campaigns in collaboration with regional office</p><br> <p>Coordinate local service projects and ensure documentation of outcomes</p><br> <p>Serve as key link to marketing for brand reputation and internal messaging</p><br> <p><br>5 &nbsp; &nbsp;Represent Client Experience in SLT and Cross-Functional Committees</p><br><br><br><b>REQUIRED EDUCATION</b> <br><p>Bachelor’s degree in healthcare management, business administration, or relevant field</p><br> <p>Desired Education:<br>Postgraduate training in service excellence,&nbsp;<br>experience management, or related areas.</p><br> <br><br><b>REQUIRED EXPERIENCE</b> <br><p>Minimum 5 years’ experience in healthcare operations or client experience, with 2+ years in a leadership role managing people and performance<br>Experience leading multidisciplinary service delivery and client engagement initiatives</p><br> <p>Desired Experience:</p><br> <p>Client satisfaction platforms (e.g., Cemplicity, Press Ganey, or others)<br>Leadership experience in client relations in the hospitality industry&nbsp;<br>Working across multi-site operations</p><br><br><br><b>REQUIRED JOB SKILLS AND KNOWLEDGE</b> <br><ul><li>Ability to build exceptional client relationships </li><li>Business acumen and ability to interact with corporate client </li><li>Client Experience Design </li><li>Client engagement and experience principles </li><li>Client experience expertise and skills within healthcare </li><li>Client experience related administration of survey systems and other engagement tools </li><li>Communication, marketing, client interaction and reputation management principles </li><li>Verbal and written communication skills in English (Arabic will be an advantage) </li><li>Complaint management and related patient experience principles </li><li>Net Promoter Score (NPS) interpretation and action planning </li><li>Thorough knowledge of continuous improvement methodologies, principles and tools (e.g. Lean, TOC, WCM, Kaizen, 5S, Value Stream Mapping, Kanban, etc.) </li><li>Change Management &amp; Implementation </li><li>Coaching and Mentoring </li></ul><br><br><p>All applicants will be considered, with the understanding that preference will be given to the designated groups in accordance with the United Arab Emirates Emiratization Program. If you wish to grow with us, apply now and become a part of the Mediclinic Middle East Family</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.</span><br><br><p><b>Responsibilities</b></p><br><ul> <li><ul> <li> <p><span>Act as the primary point of contact for financial regulators and supervisory authorities.</span></p><br> </li> <li> <p><span>Lead regulatory inspections, inquiries, audits, and ongoing supervisory engagements.</span></p><br> </li> <li> <p><span>Manage remediation programs arising from regulatory reviews, audits, or internal assessments.</span></p><br> </li> <li> <p><span>Coordinate cross-functional responses to regulatory requests and ensure timely delivery of required documentation.</span></p><br> </li> <li> <p><span>Draft and maintain regulatory submissions, including Client Money Policies, fund flow reports, risk assessments, and other regulatory documentation.</span></p><br> </li> <li> <p><span>Monitor regulatory developments and assess their impact on the business.</span></p><br> </li> <li> <p><span>Develop and maintain compliance frameworks supporting key payment and fiat activities</span></p><br> </li> <li> <p><span>Conduct compliance assessments of payment service providers, payment agents, settlement agents, and other financial partners.</span></p><br> </li> <li> <p><span>Perform due diligence and risk evaluations for payment-related business relationships.</span></p><br> </li> <li> <p><span>Ensure compliance with cross-border payment regulations and applicable financial crime requirements.</span></p><br> </li> <li> <p><span>Support and lead the expansion of payment Licences into new jurisdictions</span></p><br> </li> <li> <p><span>Lead the development, review, and enhancement of internal compliance policies, procedures, and controls, supporting business growth but ensuring regulatory compliance and best practice</span></p><br> </li> <li> <p><span>Conduct gap analyses against regulatory requirements and industry best practices.</span></p><br> </li> <li> <p><span>Perform onboarding risk assessments for new partners, vendors, and strategic business relationships.</span></p><br> </li> <li> <p><span>Cross function collaboration, including&nbsp; with Legal, Risk, Operations, Product, and Business teams to ensure regulatory requirements are appropriately embedded into business processes.</span></p><br> </li> </ul><br></li></ul><br><p><b>Requirements</b></p><br><ul> <li><ul> <li> <p><span>Bachelor's degree in Law, Finance, Accounting, Business Administration, or a related discipline.</span></p><br> </li> <li> <p><span>10+ years of experience in Regulatory Compliance, Regulatory Affairs, Business Compliance, or related functions within regulated financial institutions.</span></p><br> </li> <li> <p><span>Demonstrated experience directly engaging with financial regulators and PSP/EMI/MSB type licensing frameworks. Crypto compliance expertise is an additional advantage</span></p><br> </li> <li> <p><span>Proven experience managing regulatory inspections, examinations, audits, and remediation programs.</span></p><br> </li> <li> <p><span>Proven experience leading policy development and compliance gap analysis initiatives.</span></p><br> </li> <li> <p><span>Experience in driving new licensing opportunities</span></p><br> <ul> <li> <p><span>Experience within cryptocurrency, digital asset, or virtual asset service provider (VASP) environments.</span></p><br> </li> <li> <p><span>Experience in Middle East, or Southeast Asian regulatory environments</span></p><br> </li> <li> <p><span>Previous experience as a Compliance Officer or Regulatory Affairs professional within a licensed bank, payment institution, securities firm, or regulated financial services company.</span></p><br> <ul> <li> <p><span>Strong regulatory communication and stakeholder management skills.</span></p><br> </li> <li> <p><span>Excellent commercial and business acumen, preferable in Payments / Fintech environments</span></p><br> </li> <li> <p><span>Ability to serve as the company's primary representative in interactions with regulators.</span></p><br> </li> <li> <p><span>Excellent analytical, policy drafting, and risk assessment capabilities.</span></p><br> </li> <li> <p><span>Ability to thrive in a fast-paced, high-growth, and highly regulated environment.</span></p><br> </li> <li> <p><span>Resilient, detail-oriented, and capable of managing multiple priorities under pressure.</span></p><br> </li> </ul></li> </ul></li> </ul><br></li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>security officer needed in dubai for airport project with +2 years of experience. </p><p><br></p><p>The candidate must be in UAE and have all certifications available </p><p><br></p><p>Regards</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>security officer </p></div>