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<p>A well established international group of companies based in Dubai is looking for a skilled IT Specialist / System Administrator to manage and support all IT operations across the group. The ideal candidate must have relevant IT qualifications and 3 to 6 years of hands on system administration experience within the UAE.</p><br><br><p><u>Key Responsibilities:</u></p><ul><li><p>Manage day to day IT operations, systems, networks, and infrastructure.</p></li><li><p>Provide technical support to all departments and ensure smooth IT functionality.</p></li><li><p>Administer and maintain company software systems including ERP, HRM, CSM, and other departmental applications.</p></li><li><p>Troubleshoot hardware, software, and network issues promptly.</p></li><li><p>Ensure data security, backups, and system reliability.</p></li><li><p>Coordinate with vendors and service providers for technical support and IT procurement.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><u>Requirements:</u></p><ul><li><p>Bachelor’s degree in IT, Computer Science, or a related field.</p></li><li><p>3 to 5 years of UAE experience as a System Administrator / IT Specialist.</p></li><li><p>Strong knowledge of software systems (ERP / HRM / CRM, Finance & Accounting systems, etc.).</p></li><li><p>Excellent troubleshooting, communication, and multitasking skills.</p></li><li><p>Ability to support multiple companies within the group.</p></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a skilled and motivated System Administrator to join our IT team. The ideal candidate will be responsible for maintaining, upgrading, and managing our software, hardware, and networks to ensure optimal performance, security, and reliability across the organization’s IT infrastructure.</p><br><p>Server &amp; Infrastructure Management</p><ul><li><p>Install, configure, and maintain servers, workstations, and other IT infrastructure.</p></li><li><p>Monitor system performance and troubleshoot issues across servers, applications, and networks.</p></li><li><p>Manage and maintain user accounts, permissions, and access rights.</p></li><li><p>Perform regular security monitoring to identify potential intrusions or vulnerabilities.</p></li><li><p>Apply OS patches and upgrades, and upgrade administrative tools and utilities.</p></li><li><p>Ensure backups and disaster recovery plans are in place and tested regularly.</p></li><li><p>Maintain documentation related to system configuration, procedures, and changes.</p></li><li><p>Provide support for Office 365, Active Directory, and user endpoint devices.</p></li><li><p>Support end users with system, software, and hardware issues.</p></li><li><p>Collaborate with network engineers, developers, and other IT staff.</p></li><li><br></li></ul><p>Technical Skills</p><ul><li><p>Strong knowledge of systems and networking software, hardware, and networking protocols.</p></li><li><p>Hands-on experience with Windows/Linux servers and systems.</p></li><li><p>Familiarity with Office 365, Active Directory, DNS, DHCP, VPN, and security best practices.</p></li><li><p>Experience with virtualization technologies (e.g., VMware, Hyper-V) is a plus.</p></li><li><p>Strong problem-solving skills and attention to detail.</p></li><li><p>Ability to prioritize tasks and work independently.</p></li><li><p>Excellent communication and documentation skills.</p></li></ul><p>Operating Systems &amp; Tools</p><ul><li><p>Windows OS and Mac administration knowledge.</p></li><li><p>Microsoft Cloud Technologies</p></li><li><p>IT Service Desk/Ticketing Systems</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>MINIMUM QUALIFICATION: Bachelor’s degree in Information Technology, Computer Science, or related field Relevant certifications preferred: Certifications such as MCSA, MCSE, CompTIA Server+, or CCNA are a plus </p><p>MINIMUM EXPERIENCE:</p><ul><li><p>Proven experience as a System Administrator, Network Administrator, or similar role</p></li><li><p>Hands-on expertise in server administration, virtualization, and IT infrastructure management</p></li></ul><p></p></section>

<ul><li><p>Install, configure, and maintain servers, networks, operating systems, and data storage systems supporting CCAO operations</p></li><li><p>Manage user accounts, access rights, and Active Directory/identity management in line with government data governance and security policies</p></li><li><p>Monitor system performance, availability, and capacity; proactively resolve issues to minimize downtime for citizen-facing and internal services</p></li><li><p>Implement and maintain cybersecurity controls (firewalls, endpoint protection, backups, patch management) in compliance with UAE government IT security standards (e.g., NESA/Signature/TDRA-aligned frameworks where applicable)</p></li><li><p>Administer email, collaboration platforms, and internal applications used for case management, correspondence, and coordination with federal/local entities</p></li><li><p>Manage backup, disaster recovery, and business continuity procedures for critical systems and citizen data</p></li><li><p>Provide technical support (Tier 2/3) to staff, troubleshoot hardware/software/network issues, and manage IT helpdesk escalations</p></li><li><p>Maintain documentation of IT assets, configurations, policies, and procedures</p></li><li><p>Coordinate with external vendors, telecom providers, and government IT bodies (e.g., TDRA, Abu Dhabi Digital Authority) on infrastructure, licensing, and integration projects</p></li><li><p>Support digital transformation initiatives, including e-services and system integrations tied to CCAO's citizen and community programs</p></li><li><p>Ensure compliance with UAE data protection and government information security regulations</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in Information Technology, Computer Science, or related field</p></li><li><p>3–6 years' experience as a System Administrator, preferably in a government or public sector entity</p></li><li><p>Strong knowledge of Windows Server/Linux administration, virtualization (VMware/Hyper-V), networking (TCP/IP, VPN, firewalls), and Active Directory</p></li><li><p>Experience with backup/DR solutions, cloud platforms (Azure/AWS/G42 Cloud), and cybersecurity best practices</p></li><li><p>Familiarity with UAE government IT compliance frameworks (e.g., Abu Dhabi Digital Authority policies, NESA standards) is a strong advantage</p></li><li><p>Certifications such as MCSA/MCSE, CompTIA Server+/Security+, CCNA, or ITIL are preferred</p></li><li><p>Fluent in Arabic and English (Arabic often required/preferred for UAE federal entities)</p></li><li><p>UAE national or resident with relevant work eligibility (many UAE Presidential Court–affiliated entities prioritize Emiratization)</p></li></ul><p><strong>Key Competencies</strong></p><ul><li><p>Strong problem-solving and troubleshooting skills</p></li><li><p>High attention to security, confidentiality, and data sensitivity (government/citizen data)</p></li><li><p>Ability to work under government protocols and coordinate across federal/local authorities</p></li><li><p>Good communication and documentation skills</p></li><li><p>Ability to work independently and manage multiple priorities</p></li></ul>

Job code: JPC - 6340 <br><br>Job Role: Senior System Administrator<br><br>Location; Abu dhabi<br><br>Manage, maintain, and secure the IT infrastructure and systems to ensure reliable, secure, and efficient operation of the technology that supports the office's mandate coordinating citizen and community services, processing government initiatives, and enabling communication with federal and local authorities.<br><br>Key Responsibilities<br><br>Install, configure, and maintain servers, networks, operating systems, and data storage systems supporting operations Manage user accounts, access rights, and Active Directory/identity management in line with government data governance and security policies Monitor system performance, availability, and capacity; proactively resolve issues to minimize downtime for citizen-facing and internal services Administer email, collaboration platforms, and internal applications used for case management, correspondence, and coordination with federal/local entities Manage backup, disaster recovery, and business continuity procedures for critical systems and citizen data Provide technical support (Tier 2/3) to staff, troubleshoot hardware/software/network issues, and manage IT helpdesk escalations Maintain documentation of IT assets, configurations, policies, and procedures Coordinate with external vendors, telecom providers, and government IT bodies (e.g., TDRA, Abu Dhabi Digital Authority) on infrastructure, licensing, and integration projects<br><br>Required Qualifications<br><br>Bachelor's degree in Information Technology, Computer Science, or related field3 6 years' experience as a System Administrator, preferably in a government or public sector entity Strong knowledge of Windows Server/Linux administration, virtualization (VMware/Hyper-V), networking (TCP/IP, VPN, firewalls), and Active Directory Experience with backup/DR solutions, cloud platforms (Azure/AWS/G42 Cloud), and cybersecurity best practices Familiarity with UAE government IT compliance frameworks (e.g., Abu Dhabi Digital Authority policies, NESA standards) is a strong advantage Certifications such as MCSA/MCSE, Comp TIA Server+/Security+, CCNA, or ITIL are preferred Key Competencies Strong problem-solving and troubleshooting skills High attention to security, confidentiality, and data sensitivity (government/citizen data) Ability to work under government protocols and coordinate across federal/local authorities Good communication and documentation skills Ability to work independently and manage multiple priorities<br><br>Skills: as per the JD

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Install, configure, and maintain servers, networks, operating systems, and data storage systems supporting CCAO operations</p></li><li><p>Manage user accounts, access rights, and Active Directory/identity management in line with government data governance and security policies</p></li><li><p>Monitor system performance, availability, and capacity; proactively resolve issues to minimize downtime for citizen-facing and internal services</p></li><li><p>Implement and maintain cybersecurity controls (firewalls, endpoint protection, backups, patch management) in compliance with UAE government IT security standards (e.g., NESA/Signature/TDRA-aligned frameworks where applicable)</p></li><li><p>Administer email, collaboration platforms, and internal applications used for case management, correspondence, and coordination with federal/local entities</p></li><li><p>Manage backup, disaster recovery, and business continuity procedures for critical systems and citizen data</p></li><li><p>Provide technical support (Tier 2/3) to staff, troubleshoot hardware/software/network issues, and manage IT helpdesk escalations</p></li><li><p>Maintain documentation of IT assets, configurations, policies, and procedures</p></li><li><p>Coordinate with external vendors, telecom providers, and government IT bodies (e.g., TDRA, Abu Dhabi Digital Authority) on infrastructure, licensing, and integration projects</p></li><li><p>Support digital transformation initiatives, including e-services and system integrations tied to CCAO's citizen and community programs</p></li><li><p>Ensure compliance with UAE data protection and government information security regulations</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p><strong>Required Qualifications</strong></p><ul><li><p>Bachelor's degree in Information Technology, Computer Science, or related field</p></li><li><p>3–6 years' experience as a System Administrator, preferably in a government or public sector entity</p></li><li><p>Strong knowledge of Windows Server/Linux administration, virtualization (VMware/Hyper-V), networking (TCP/IP, VPN, firewalls), and Active Directory</p></li><li><p>Experience with backup/DR solutions, cloud platforms (Azure/AWS/G42 Cloud), and cybersecurity best practices</p></li><li><p>Familiarity with UAE government IT compliance frameworks (e.g., Abu Dhabi Digital Authority policies, NESA standards) is a strong advantage</p></li><li><p>Certifications such as MCSA/MCSE, CompTIA Server+/Security+, CCNA, or ITIL are preferred</p></li><li><p>Fluent in Arabic and English (Arabic often required/preferred for UAE federal entities)</p></li><li><p>UAE national or resident with relevant work eligibility (many UAE Presidential Court–affiliated entities prioritize Emiratization)</p></li></ul><p><strong>Key Competencies</strong></p><ul><li><p>Strong problem-solving and troubleshooting skills</p></li><li><p>High attention to security, confidentiality, and data sensitivity (government/citizen data)</p></li><li><p>Ability to work under government protocols and coordinate across federal/local authorities</p></li><li><p>Good communication and documentation skills</p></li><li><p>Ability to work independently and manage multiple priorities</p></li></ul><p><br></p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Install, configure, and maintain servers, networks, operating systems, and data storage systems supporting CCAO operations</p></li><li><p>Manage user accounts, access rights, and Active Directory/identity management in line with government data governance and security policies</p></li><li><p>Monitor system performance, availability, and capacity; proactively resolve issues to minimize downtime for citizen-facing and internal services</p></li><li><p>Implement and maintain cybersecurity controls (firewalls, endpoint protection, backups, patch management) in compliance with UAE government IT security standards (e.g., NESA/Signature/TDRA-aligned frameworks where applicable)</p></li><li><p>Administer email, collaboration platforms, and internal applications used for case management, correspondence, and coordination with federal/local entities</p></li><li><p>Manage backup, disaster recovery, and business continuity procedures for critical systems and citizen data</p></li><li><p>Provide technical support (Tier 2/3) to staff, troubleshoot hardware/software/network issues, and manage IT helpdesk escalations</p></li><li><p>Maintain documentation of IT assets, configurations, policies, and procedures</p></li><li><p>Coordinate with external vendors, telecom providers, and government IT bodies (e.g., TDRA, Abu Dhabi Digital Authority) on infrastructure, licensing, and integration projects</p></li><li><p>Support digital transformation initiatives, including e-services and system integrations tied to CCAO's citizen and community programs</p></li><li><p>Ensure compliance with UAE data protection and government information security regulations</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p><strong>Required Qualifications</strong></p><ul><li><p>Bachelor's degree in Information Technology, Computer Science, or related field</p></li><li><p>3–6 years' experience as a System Administrator, preferably in a government or public sector entity</p></li><li><p>Strong knowledge of Windows Server/Linux administration, virtualization (VMware/Hyper-V), networking (TCP/IP, VPN, firewalls), and Active Directory</p></li><li><p>Experience with backup/DR solutions, cloud platforms (Azure/AWS/G42 Cloud), and cybersecurity best practices</p></li><li><p>Familiarity with UAE government IT compliance frameworks (e.g., Abu Dhabi Digital Authority policies, NESA standards) is a strong advantage</p></li><li><p>Certifications such as MCSA/MCSE, CompTIA Server+/Security+, CCNA, or ITIL are preferred</p></li><li><p>Fluent in Arabic and English (Arabic often required/preferred for UAE federal entities)</p></li><li><p>UAE national or resident with relevant work eligibility (many UAE Presidential Court–affiliated entities prioritize Emiratization)</p></li></ul><p><strong>Key Competencies</strong></p><ul><li><p>Strong problem-solving and troubleshooting skills</p></li><li><p>High attention to security, confidentiality, and data sensitivity (government/citizen data)</p></li><li><p>Ability to work under government protocols and coordinate across federal/local authorities</p></li><li><p>Good communication and documentation skills</p></li><li><p>Ability to work independently and manage multiple priorities</p></li></ul><p><br></p></li></ul><p></p></section>

<p><strong>1. Job Purpose</strong></p><p>To manage and maintain the Group's IT systems, user access, data backups, IT assets and day-to-day technical support, while ensuring that company data, systems and business information remain <strong>secure, properly documented and accessible to the company at all times</strong>.</p><br><p><strong>2. Key Responsibilities</strong></p><p>A. IT Systems & Technical Support</p><ul><li><p>Manage computers, servers, network devices, Wi-Fi, printers and other IT infrastructure.</p></li><li><p>Administer Microsoft 365, email accounts, cloud applications and company domains.</p></li><li><p>Troubleshoot hardware, software, network and system issues.</p></li><li><p>Monitor system performance and coordinate with external IT vendors when required.</p></li><li><p>Ensure operating systems, antivirus and critical applications are updated.</p><br></li></ul><p><strong>B. User Access & Security</strong></p><ul><li><p>Create, modify and deactivate employee accounts based on management approval.</p></li><li><p>Maintain an updated <strong>User Access Register</strong> for all employees and systems.</p></li><li><p>Ensure access is provided strictly according to job requirements.</p></li><li><p>Immediately disable email, system and application access upon resignation/termination.</p></li><li><p>Maintain MFA, password and basic cybersecurity controls.</p></li><li><p>Ensure administrator passwords and critical credentials are securely maintained and accessible to authorized management.</p><br></li></ul><p><strong>C. Data Backup & Recovery</strong></p><ul><li><p>Ensure regular automated backups of all critical company data.</p></li><li><p>Monitor backup status and immediately report backup failures.</p></li><li><p>Maintain backup copies separately from the primary system where possible.</p></li><li><p>Conduct periodic recovery/restoration tests.</p></li><li><p>Maintain documented backup and recovery procedures.</p></li><li><p>Ensure critical business information can be recovered without depending on any individual employee.</p></li></ul><p>D. Company Data & Information Control</p><ul><li><p>Ensure important company information is stored in <strong>company-controlled systems</strong>, not personal email, devices or cloud accounts.</p></li><li><p>Ensure customer, supplier, project, quotation, financial and operational information is accessible to authorized management.</p></li><li><p>Ensure no critical business information is solely controlled by one employee.</p></li><li><p>Transfer ownership of business information, emails and files when employees leave or change roles.</p></li><li><p>Maintain proper digital filing and access structures.</p></li></ul><p>E. IT Asset Management</p><ul><li><p>Maintain a complete and updated <strong>IT Asset Register</strong>.</p></li><li><p>Record laptops, desktops, mobile phones, SIM cards, printers, networking equipment and other IT assets.</p></li><li><p>Record asset number, serial number, assigned employee, location and condition.</p></li><li><p>Ensure proper IT asset handover during joining, transfer and exit.</p></li><li><p>Conduct periodic physical verification of IT assets.</p></li><li><p>Ensure all company IT equipment is recovered upon employee separation.</p></li></ul><p>F. Employee Joiner / Mover / Leaver Controls</p><p><strong>Joining</strong></p><ul><li><p>Create required email/system accounts.</p></li><li><p>Provide approved IT equipment and access.</p></li></ul><p><strong>Transfer/Promotion</strong></p><ul><li><p>Review and modify access according to the new position.</p></li><li><p>Remove unnecessary previous access.</p></li></ul><p><strong>Exit</strong></p><ul><li><p>Immediately disable all access upon authorized instruction.</p></li><li><p>Recover company devices, SIM cards and other IT assets.</p></li><li><p>Transfer emails, files and business information to the designated company account/user.</p></li><li><p>Ensure no company information remains solely under the departing employee's control.</p><br></li></ul><p><strong>3. Mandatory IT Controls</strong></p><p>The System Administrator must ensure the following controls are continuously maintained:</p><ol><li><p><strong>No critical company account or system should depend on one employee.</strong></p></li><li><p><strong>All critical data must have regular backups.</strong></p></li><li><p><strong>Management must retain access to critical systems and administrative credentials.</strong></p></li><li><p><strong>Employee access must be reviewed periodically.</strong></p></li><li><p><strong>Employee access must be immediately revoked upon separation.</strong></p></li><li><p><strong>All IT assets must be recorded and traceable to the assigned employee.</strong></p></li><li><p><strong>Company data must be stored in company-controlled systems.</strong></p></li><li><p><strong>Critical systems, domains, subscriptions, licenses and renewals must be documented.</strong></p></li><li><p><strong>Backup recovery must be periodically tested.</strong></p></li><li><p><strong>IT incidents, security issues and data-access exceptions must be documented and reported to management.</strong></p></li></ol><br><p><strong>Desired Candidate Profile</strong></p><p><strong>4. Qualifications & Experience</strong></p><ul><li><p>Diploma/Bachelor's degree in IT, Computer Science or related field.</p></li><li><p><strong>3–5 years' experience</strong> in System Administration / IT Support.</p></li><li><p>Practical knowledge of:</p><ul><li><p>Microsoft 365</p></li><li><p>Active Directory / Entra ID</p></li><li><p>Windows systems</p></li><li><p>Networking, Wi-Fi, VPN and basic firewall administration</p></li><li><p>Backup systems</p></li><li><p>Endpoint security / antivirus</p></li><li><p>User and access management</p></li><li><p>IT asset management</p></li></ul></li><li><p>Experience supporting multiple departments or locations is preferred.</p></li><li><p>Relevant IT certifications are an advantage.</p><br></li></ul><p><strong>5. Required Competencies</strong></p><ul><li><p>Strong troubleshooting skills</p></li><li><p>Good understanding of IT security</p></li><li><p>Excellent documentation and record-keeping</p></li><li><p>High level of confidentiality and integrity</p></li><li><p>Strong ownership and accountability</p></li><li><p>Good communication skills</p></li><li><p>Ability to work independently</p></li><li><p>Proactive approach to identifying IT risks</p></li><li><p>Ability to manage multiple IT requirements and priorities</p><br></li></ul><p><strong>6. Key Performance Indicators (KPIs)</strong></p><ul><li><p>Backup completion and successful recovery testing</p></li><li><p>Timely resolution of IT issues</p></li><li><p>Accuracy of IT Asset Register</p></li><li><p>Timely onboarding and offboarding of user access</p></li><li><p>Periodic access review completion</p></li><li><p>System and network availability</p></li><li><p>IT security incidents and response</p></li><li><p>Accuracy of IT documentation</p></li><li><p>Compliance with company IT policies and controls</p></li></ul><br><p><strong>7. Core Responsibility</strong></p><p>The System Administrator is responsible for ensuring that the Group's IT systems, data, user access and digital business information remain secure, properly backed up, documented and accessible to the company, and are never solely dependent on any individual employee.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are looking for an experienced System Administrator to join our team in Abu Dhabi, UAE.</p><br> <p>Responsible for ensuring the reliability, security, and peak performance of our organization's IT infrastructure.</p><br> <p><span>Responsibilities:&nbsp;</span></p><br> <p>Daily system administration and maintenance. Manage services hosted by IT department, understanding and making sure all systems are aligned with infosec.</p><br> <p>Infrastructure &amp; Server Management</p><br> <ul> <li>Maintain server health.</li> <li>Monitor system performance.</li> <li>Allocate storage resources.</li> <li>Configure cloud infrastructure.</li> <li>Manage virtualization platforms.</li> </ul> <p>Security &amp; Access Control</p><br> <ul> <li>Provision user accounts.</li> <li>Enforce password policies.</li> <li>Apply security patches.</li> <li>Manage firewall rules.</li> <li>Conduct access audits.</li> </ul> <p>Data Protection &amp; Recovery</p><br> <ul> <li>Schedule daily backups.</li> <li>Verify data integrity.</li> <li>Maintain backup hardware.</li> <li>Test recovery procedures.</li> <li>Update documentation.</li> </ul> <p>Support &amp; Maintenance</p><br> <ul> <li>Troubleshoot system errors.</li> <li>Upgrade hardware components.</li> <li>License software packages.</li> <li>Resolve escalated tickets.</li> <li>Minimize system downtime.</li> </ul> <p><span>Requirements:</span></p><br> <ul> <li>8+ years of experience.</li> <li>Bachelor’s Degree in IT, Computer Science or related field.</li> <li>Understanding Virtualization and containerization, network, OS (Windows, Linux, MACOS), IT hardware troubleshooting and SDLC.</li> <li>Experience with Backup and recovery, hands-on experience with Enterprise asset management like Endpoint central, JAMF, Airwatch, Landscape. Active Directory, DNS, DHCP, GPO, MFA / SSO. Server hosting for NVR and Access Controls.</li> </ul> <p><span><span>About us</span></span></p><br> <p><span>BeamTrail works towards delivering the best solutions and user experience for governmental organizations, empowering teams of data analysts to quickly identify and resolve issues faster and more efficiently while allowing managers to optimize operations.</span></p><br> <p><span>BeamTrail is comprised of talented, creative and dedicated individuals with a passion for delivering innovative solutions to the market. At BeamTrail, we recognize that every employee’s contributions are integral to our company’s growth and success. To find and acquire the best and brightest talent around the globe, we offer a challenging work environment, competitive compensation and benefits, and rewarding career opportunities. &nbsp;</span></p><br> <p><span>We are young, we are growing and we are hiring!</span></p><br> <p><span>If this particular role is not a good match for your skills but you think that your expertise may be valuable for our success, and you would like to join our team in Abu Dhabi, we invite you to visit our main job board at https://beamtrail.bamboohr.com/jobs , apply for any other better suited role or use the "Others" vacancy to submit your generic application (use the comments section to tell us why we should hire you!). We will be happy to review and have a chat and see how you can fit into our team!</span></p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for a skilled and proactive *IT System Administrator &amp; Technical Support Specialist* to manage our local network infrastructure, oversee domain administration, and provide reliable technical support to our team. The ideal candidate will be responsible for setting up and maintaining our local server (On-Premises Server), ensuring data security, and troubleshooting daily technical issues to maintain seamless business operations. ## Key Responsibilities &amp; Duties ### 1. Server &amp; Network Management * *Local Server Setup &amp; Maintenance:* Design, configure, and maintain the company’s local server (On-Premises), ensuring high availability, performance, and data storage management. * *Domain &amp; Identity Administration:* Manage the company domain, Active Directory (AD) or Azure AD, user accounts, permissions, and group policies. * *Network Infrastructure:* Set up and manage local network components, including routers, switches, firewalls, Wi-Fi access points, and VPNs for secure remote access. * *Backup &amp; Recovery:* Implement and monitor regular data backup schedules and disaster recovery plans for the local server and critical data. ### 2. Technical Team Support (Helpdesk) * *End-User Support:* Provide prompt technical assistance and troubleshooting for team members regarding hardware, software, operating systems (Windows/Mac), and network connectivity. * *Workstation Deployment:* Prepare, configure, and deploy laptops, desktops, and peripheral devices (printers, scanners) for new hires and existing staff. * *Software Management:* Install, update, and license business-critical software, email clients, and collaboration tools. ### 3. IT Security &amp; Maintenance * *System Security:* Implement antivirus solutions, firewall rules, and security patches to protect the local server and endpoints from cyber threats. * *Hardware Maintenance:* Conduct routine hardware inspections and upgrades to prevent system downtime. * *IT Asset Management:* Maintain an accurate inventory of all IT hardware, software licenses, and credentials. ## Job Requirements &amp; Qualifications * *Education:* Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or a related field. * *Experience:* 4–6 years of experience in IT Support, Network Administration, or System Administration. * *Technical Skills:* * Strong experience with server operating systems (Windows Server 2019/2022 or Linux). * Solid understanding of *Active Directory, DNS, DHCP, and Domain Management*. * Hands-on experience setting up and configuring *Local Servers (NAS, SAN, or RAID configurations)*. * Good knowledge of networking protocols, firewalls, and routing. * *Certifications (Preferred but not mandatory):* CCNA, CompTIA Network+/Security+, MCSA, or Microsoft 365 Certified. * *Soft Skills:* Excellent problem-solving skills, strong communication skills, patience in dealing with non-technical staff, and ability to prioritize tasks.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>### 3. IT Security &amp; Maintenance * *System Security:* Implement antivirus solutions, firewall rules, and security patches to protect the local server and endpoints from cyber threats. * *Hardware Maintenance:* Conduct routine hardware inspections and upgrades to prevent system downtime. * *IT Asset Management:* Maintain an accurate inventory of all IT hardware, software licenses, and credentials. ## Job Requirements &amp; Qualifications * *Education:* Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or a related field. * *Experience:* 4–6 years of experience in IT Support, Network Administration, or System Administration. * *Technical Skills:* * Strong experience with server operating systems (Windows Server 2019/2022 or Linux). * Solid understanding of *Active Directory, DNS, DHCP, and Domain Management*. * Hands-on experience setting up and configuring *Local Servers (NAS, SAN, or RAID configurations)*. * Good knowledge of networking protocols, firewalls, and routing. * *Certifications (Preferred but not mandatory):* CCNA, CompTIA Network+/Security+, MCSA, or Microsoft 365 Certified. * *Soft Skills:* Excellent problem-solving skills, strong communication skills, patience in dealing with non-technical staff, and ability to prioritize tasks.</p><p></p></section>

<ul><li><p>Design, implement, and manage on-premise server infrastructure. Administer Active Directory, DNS, DHCP, and Group Policies. Manage backup and recovery systems (e.g., Veeam, Acronis). Handle email server management (Microsoft Exchange on-prem). Perform system monitoring, patching, and hardening to ensure optimal performance and security. Lead incident response and troubleshoot complex infrastructure issues. Maintain comprehensive documentation and manage IT assets. Collaborate with internal teams to support IT projects and system upgrades. Ensure compliance with company and industry IT standards and policies.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Operating Systems: Windows Server (2016, 2019, 2022); Linux (RHEL, CentOS, Ubuntu – intermediate level). Virtualization: VMware vSphere / Microsoft Hyper-V. Monitoring Tools: Zabbix, PRTG, Nagios. Scripting: PowerShell and Bash. ITSM Tools: Familiarity with ServiceNow or ManageEngine.</p></li></ul>