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<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><span><span><span>Agent, Room Reservations</span></span></span>&nbsp;<br><span><span>(<span>20294</span></span></span>)</p><br> <p><span>A part of Kerzner International, a global leader in luxury hospitality, Atlantis, The Palm is a world where iconic stays, legendary adventures, and the boldest flavours all come together to transport guests to A World Away.</span></p><br> <p><span>The iconic resort, located on the crescent of Palm Island, features 1,544 Rooms, Suites, and Signature Suites, each designed with thoughtful details inspired by the sea. It is the ultimate destination for world-class dining, bringing together some of the most renowned celebrity chefs and Michelin-starred restaurants. The resort is also home to unforgettable experiences, from record-breaking thrills at the world’s largest waterpark to stunning views of 65,000 marine animals in the aquarium, and close encounters with resident Indo-Pacific dolphins at Dolphin Bay.</span></p><br> <p><span>Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritised, and careers truly thrive.</span></p><br><p><strong>About The Role</strong></p><br> <p>Are you comfortable talking and engaging with guests over the telephone? Are you passionate about restaurants and the hospitality industry giving a unique guest experience? Are you able to multi-task without compromising quality? If you possess these skills, we have the perfect job for you at Atlantis Dubai.</p><br> <p>As an Agent, Room Reservations you will be responsible for taking reservations for Atlantis The Palm in a proper manner as per the hotel’s policies and procedures. You should be a continuous source of information to help and assist all the guests in their needs, as well as replying to all incoming correspondence promptly. You will also assist in preparing reports and supporting the team, respond to incoming calls from the customers to take their orders, answer questions and inquiries, troubleshoot problems, provide information, and handle complaints regarding Atlantis Dubai products or services.</p><br> <p><strong>About You</strong></p><br> <p>It is essential that you have previous experience in either a call center, or alternatively, prior work history in the front office, guest relations, club lounge, hotel reservations, or similar environment. Impeccable personal presentation, patient when dealing with guests, maintain a positive attitude at all times, pay attention to details, and passionate about customer service. Computer literacy and Opera systems are imperative, and fluency in English is a must.&nbsp;Due to our guest’s demographics, we are preferably looking for either Russian, Arabic, Chinese, or French fluent speakers.</p><br> <p><span>We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.</span></p><br> <p><span>With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.</span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><span><span><span>Agent, Restaurant Reservations</span></span></span>&nbsp;<br><span><span>(<span>20297</span></span></span>)</p><br> <p><span>A part of Kerzner International, a global leader in luxury hospitality, Atlantis, The Palm is a world where iconic stays, legendary adventures, and the boldest flavours all come together to transport guests to A World Away.</span></p><br> <p><span>The iconic resort, located on the crescent of Palm Island, features 1,544 Rooms, Suites, and Signature Suites, each designed with thoughtful details inspired by the sea. It is the ultimate destination for world-class dining, bringing together some of the most renowned celebrity chefs and Michelin-starred restaurants. The resort is also home to unforgettable experiences, from record-breaking thrills at the world’s largest waterpark to stunning views of 65,000 marine animals in the aquarium, and close encounters with resident Indo-Pacific dolphins at Dolphin Bay.</span></p><br> <p><span>Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritised, and careers truly thrive.</span></p><br><p><strong>About The Role&nbsp;</strong></p><br> <p>Are you comfortable talking and engaging with guests over the telephone? Are you passionate about restaurants and the hospitality industry giving a unique guest experience? Are you able to multi-task without compromising quality? If you possess these skills, we have the perfect job for you at Atlantis Dubai.</p><br> <p>As an Agent, Room Reservations you should be a continuous source of information to help and assist all the guests in their needs, as well as replying to all incoming correspondence promptly. You will also assist in preparing reports and supporting the team, respond to incoming calls from the customers to take their orders, answer questions and inquiries, troubleshoot problems, provide information, and handle complaints regarding Atlantis Dubai products or services.</p><br> <p><strong>About You</strong></p><br> <p>It is essential that you have previous experience in either a call center, or alternatively, prior work history in the front office, guest relations, club lounge, hotel reservations, or similar environment. Impeccable personal presentation, patient when dealing with guests, maintain a positive attitude at all times, pay attention to details, and passionate about customer service. Computer literacy and Opera systems are imperative, and fluency in English is a must.&nbsp;Due to our guest’s demographics, we are preferably looking for either Russian, Arabic, Chinese, or French fluent speakers.</p><br> <p><span>We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.</span></p><br> <p><span>With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.</span></p><br> </div>

( 10679 )<br><br>At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.<br><br>Gleaming in the vibrant heart of New Dubai, enveloped in private sands and luxuriant gardens, One&Only Royal Mirage is a sanctuary of traditional splendour where indulgence and excitement gloriously combine. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.<br><br>With stunning resorts located across the globe and exciting expansion planned, Kerzner International currently has a fantastic opportunity for a Reservations Agent to join the One&Only team at One&Only Royal Mirage Hotel in Dubai.<br><br>With the global growth of our brands, you will be an integral part of the Resort’s success and your role goes beyond developing potential relationships where you will ensure to match the guest’s needs by promoting and selling the benefits and features of the hotel, whilst assisting guests with their reservations and requests. To receive and process reservations in a professional and efficient manner and to provide accurate commentary to all other departments.<br><br>Key Duties And Responsibilities<br><br> A commitment to a sense of urgency, immediacy, and total responsiveness. Anticipate guest needs and address them in a refreshing, respectful and polite manner. Demonstrate a willingness to “go the extra mile” to exceed guest expectations. All reservations are processed accurately and efficiently. All relevant details are recorded accurately e.g., payment details. Confidentiality of information is always maintained. Ensure to remain aware at all times of what packages are on offer and which tiers to sell at and communicate specials and promotions to guests. To utilize “preferences”, “traces “and comments to ensure that the relevant departments are kept updated with regards to any preferences made by guests e.g. transport, wine, cots, allergenic pillows etc. To ensure that all relevant administration is kept updated at all times. <br><br>He/She must be highly qualified and must have at least 1-2 years’ experience in an upscale luxury hospitality industry or five-star hotels. He/She must have reservations background with strong attention to details and analytical skills, must be able to work under pressure and meet strict deadlines with excellent spoken and written communication skills in English and/or another language. Computer literate including relevant software and experience in using a Opera system. Middle East/GCC experience is an advantage.<br><br>At One&Only creating JOY is at the forefront of everything we do. If you are the one to make every detail count & are bold to go beyond the obvious in every task assigned with positive energy & have the passion to make it happen, then we are looking for you.<br><br>We Thank You for your interest at Kerzner – The One&Only Resorts.<br><br>Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

<p>An established organization is seeking qualified and customer-focused candidates for the position of Passenger Service Agent. The role involves assisting passengers throughout airport processes, including check-in, boarding, arrivals, baggage services, and special assistance, while maintaining high standards of customer service, safety, and operational efficiency.</p> <p>Key Responsibilities:</p> <p>Welcome and assist passengers at designated airport service areas.<br /> Perform passenger check-in and verify travel documents and boarding information.<br /> Issue boarding passes and provide accurate flight-related information.<br /> Assist passengers with boarding procedures and gate operations.<br /> Handle passenger inquiries regarding flights, gates, delays, and other airport services.<br /> Assist passengers with baggage check-in, tagging, and related procedures.<br /> Support passengers requiring special assistance, including passengers with reduced mobility.<br /> Monitor passenger queues and help maintain smooth passenger flow.<br /> Coordinate with ground handling teams and other airport departments.<br /> Assist with arrival and departure procedures as assigned.<br /> Report baggage, passenger, or operational irregularities to the appropriate supervisor.<br /> Follow airport security, safety, airline, and ground-handling procedures at all times.<br /> Maintain professional grooming, communication, and customer-service standards.<br /> Complete required operational documents, reports, and records.<br /> Work effectively during busy periods, flight disruptions, and changing operational requirements.</p> <p>Requirements:</p> <p>Diploma or Bachelor&#8217;s degree is preferred.<br /> Previous experience in airport, airline, ground handling, hospitality, or customer service is an advantage.<br /> Good spoken and written English communication skills.<br /> Excellent customer service and interpersonal skills.<br /> Professional appearance and positive attitude.<br /> Good problem-solving and communication abilities.<br /> Basic computer skills, including Microsoft Office.<br /> Ability to work under pressure and follow procedures accurately.<br /> Physically fit and able to work in an airport environment.<br /> Willingness to work rotating shifts, weekends, and public holidays.<br /> Airport or ground-handling training is an advantage.</p> <p>Candidates meeting the above requirements may send their updated CV to:<br /> Email: Psinfo1990@gmail.com</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Join Our Growing Real Estate Team!<br> Are you passionate about real estate and driven by success?<br> We are looking for an ambitious and results-oriented Property Consultant to join our dynamic team.<br> This is an exciting opportunity for individuals who are motivated by achieving goals, building strong client relationships, and maximizing their earning potential in the competitive UAE real estate market.<br> Job Summary: As a Property Consultant, you will be responsible for advising clients on property opportunities, managing sales and leasing transactions, generating new business opportunities, and delivering exceptional service throughout the customer journey.<br> Key Responsibilities: Assist clients in buying, selling, and leasing residential and commercial properties.<br> Identify and develop new business opportunities through networking, referrals, and lead generation.<br> Conduct property viewings and provide clients with professional market insights.<br> Build and maintain strong relationships with clients, developers, and property owners.<br> Understand client needs and recommend suitable property solutions.<br> Negotiate offers and guide clients through the transaction process.<br> Stay updated on market trends, property developments, and industry regulations.<br> Achieve individual sales targets and contribute to the team’s success.<br> Maintain a high level of professionalism and customer service.<br> Attractive commission-based earning opportunity.<br> Professional working environment with growth opportunities.<br> Support and resources to help you succeed in the real estate market.<br> Why Join Us?<br> Unlimited earning potential through an attractive commission structure.<br> Opportunity to work with a professional and supportive real estate team.<br> Access to a platform that helps you grow your career and achieve your ambitions.<br> Be part of a company that values dedication, performance, and success.<br> Proven experience as a Property Consultant, Real Estate Agent, or similar role.<br> Strong knowledge of the UAE real estate market.<br> Excellent communication, negotiation, and customer service skills.<br> Ability to build and maintain client relationships.<br> Self-motivated with a results-driven approach.<br> Strong sales and networking skills.<br> Valid UAE driving license is preferred.<br> RERA certification is an advantage.<br></span> </div>

<div><p><strong>JOB OVERVIEW</strong></p><p>The Customs Entry Agent ensures 100% compliance with all regulatory requirements related to customs clearance.  He / She should have clear understanding of department KPI’s and Network Operations and ensure timely customs clearance of shipments taking into consideration that all DHL customers have an express requirement and are looking for instant and immediate action. Accuracy and Speed are key characteristics with organising and prioritising the job within the stipulated timeframe.  The incumbent should be a self learner, detail oriented and an excellent team player.</p><p><strong>MAIN RESPONSIBILITIES</strong></p><ul><li>Declare all custom pre-alerts on time.</li><li>Ensure accuracy of HSCODE, Goods country of origin, no of pieces, weight value, and currency while lodging an entry to customs.</li><li>All clearance through Mirsal 2 / B2G has to be submitted at line items.</li><li>Shipments which require special handling needs to be updated with appropriate preset ACA statuses / Bond Reasons.</li><li>Shipments cleared which requires regulatory approvals should be handed over to the respective supervisors for getting it endorsed by the inspection.</li><li>Follow Gateway clearance procedures as outlined in the GSOP manual and ensure strict compliance with all regulatory requirements.</li><li>Ensure proper record keeping is done and reports & files are updated timely and appropriately.</li><li>Should be a Self learner and should keep himself updated with the current changes in the customs rules and regulations and with the current trends of shipping and logistics industry.</li><li>DUBAITRADE, DCE, DCC, ACA, CIA, GIA, GDI and other Gateway Applications.</li><li>The department operates 24 x 7 - 365 days. The incumbent is required to work in day / night shifts. Public holidays in the country are usually a normal working day for our department, and the staff will get compensated with a day off on another day or will be compensated by paying OT.</li><li>Gateway department operates in different locations (JAFZ / DAFZ / SFZ / HFZ etc.) The staffs are required to work in any of these locations as and when it is required. The staffs need to find their own means of transport for these locations.</li></ul><p><strong>EDUCATION / EXPERIENCE / QUALIFICATION REQUIREMENTS</strong></p><ul><li>Sound knowledge of the UAE Customs code and practices</li><li>Sound working knowledge of Microsoft Office Tools</li><li>Preferably Graduate or equivalent</li></ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs, inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.</p><br><p>Each of our hotels cultivates a distinctive style and ambiance where we embrace every opportunity to give our guests a personal and enriching experience.</p><br><p>If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to join&nbsp;<strong>InterContinental Dubai Marina Hotel &amp; Residences&nbsp;as a&nbsp;Guest Relations Agent.&nbsp;</strong></p><br><p>InterContinental Dubai Marina is a Five-Star luxury hotel in the heart of Dubai Marina, featuring 328 rooms and residence suites, flexible event spaces, and a variety of restaurants &amp; bars. With over 30 languages and countries represented by the staff, the hotel weaves together an international five-star presence.</p><br><p><strong>Your role will include but not be limited to:</strong></p><br><ul><li><p>Deliver sincere sense of welcome and hospitality to all guests passing through the lobby.</p><br></li></ul><ul><li><p>Escort guests to the rooms respecting hotel policy and procedures.</p><br></li></ul><ul><li><p>Perform daily courtesy calls upon arrival, pre/post stay, IHG Rewards Club and Ambassador Guests as well as Return Guest following complaints to give special recognition and follow up.</p><br></li></ul><ul><li><p>Ensure that all customers’ queries, special requests and complaints are handled in a polite, efficient manner while maintaining a consistent high level of customer service. Refers problems to supervisor if unable to assist.</p><br></li></ul><ul><li><p>Update all Guest Profiles with preferences, and maintain efficient, up to date Guest Profile database in PMS, as well as regular guest history log.</p><br></li></ul><ul><li><p>Must ensure high recognition of IHG Rewards Club and Ambassador Members in order to achieve optimal scores in HeartBeat survey and other Guest Satisfaction surveys.</p><br></li></ul><p><strong>Ideally, you'll have some or all the following qualifications and experience we're looking for:</strong></p><br><ul><li>At least 1 year experience in a similar role within a luxury hotel.</li><li>A team player and have strong verbal and written communication skills.</li><li>Knowledge of Opera PMS.</li><li>Fluent in English; German and French speaking candidates are preferred.</li><li>Ability to work different shifts including weekends and holidays.</li></ul><p><strong>What you can expect from us</strong></p><br><p>We provide our team members with everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including impressive room discounts, and some of the best training in the industry.</p><br><p>Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees, promoting a culture of trust, support, and acceptance. We always welcome different backgrounds, experiences, and perspectives.</p><br><p>IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.</p><br><p>So, join us and become part of our ever-growing global family. Apply today and embark on your next exciting career journey with us!</p><br><br>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>In the prestigious Dubai International Finance Centre, Four Seasons Hotel DIFC is a boutique-style sanctuary – ideal for business trips and urban getaways. Stylish and filled with art, this intimate address features just 106 accommodations, including 28 suites. With its iconic location, fresh approach to luxury and legendary personalized service, Four Seasons is sure to exceed the high expectations in the ultra-competitive Dubai market. Successful Four Seasons candidates will be offered once-in-a-lifetime opportunity rich in personal and professional growth.</p> <h4>About the role:</h4> <p>The Guest Experience Agent welcomes guests to the property, providing an exceptional guest experience at check-in, during the guest’s stay and on departure. This role works to achieve the highest level of guest satisfaction during their arrival and departure, plus responding to a wide variety of guest requests, assessing guest needs, adding personal recommendations, and aligning with Four Seasons service standards. This role is part of the front office, reporting into the front office manager.</p> <h4>What you will do</h4> <ul> <li>Welcome and register hotel guests, explaining the accommodations and establishing credit or method of payment.</li> <li>Check guest out of the hotel, preparing and explaining the bill.</li> <li>Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.</li> <li>Assist guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.</li> <li>Respond to all guest requests in an accurate and timely manner. Interactions with guest will be in person and by phone.</li> <li>Resolve guest complaints, and find opportunities to recognize and personalize the service experience for all guests.</li> </ul> <h4>What you bring</h4> <ul> <li>1+ years’ experience working within a luxury hotel or similar environment is considered an asset.</li> <li>Excellent interpersonal skills and communication skills.</li> <li>Cross cultural sensitivity, and customer service orientation.</li> <li>Guest centricity and understanding the importance of guest’s preferences.</li> </ul> <h4>What we offer</h4> <ul> <li>Work authorization.</li> <li>Competitive tax-free salary and service charge.</li> <li>End of service gratuity.</li> <li>Complimentary full board living accommodation in a high quality, well-resourced staff housing.</li> <li>Vibrant fitness facilities including gym and swimming pool.</li> <li>Free transportation to and from work.</li> <li>Medical and life insurance.</li> <li>Paid annual leave.</li> <li>Paid home leave tickets.</li> <li>Social and sporting events.</li> <li>Learning & development programs.</li> <li>Career opportunities and international transfer.</li> <li>And more…</li> </ul> <h4>Schedule & hours</h4> <p>6 days per week over 48 working hours</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span>If you’ve got the charm, we’ve got the front desk! Join our fun and friendly gang as a Guest Service Agent.&nbsp;</span></span></p><br><p><span><span>About Us</span></span></p><br><p><span><span>A little curiosity can take you anywhere. So, at Hotel Indigo ®, we do more than satisfy our guests' curiosity, we inspire them. Our passionate colleagues help create memorable and unique experiences for our guests; in a place truly connected to the local neighborhood, infused with intriguing design and local flavors. Where every day brings new discoveries, fresh experiences, and unexpected ideas.</span></span></p><br><p><span><span>The hotel boasts 269 tastefully decorated rooms, each thoughtfully designed to reflect the hotel’s neighborhood story, the story of Dubai Creek.&nbsp;</span></span></p><br><p><span><span>And just like our hotels, no two colleagues are the same. So, we’re curious about YOU. How will you inspire the eclectic rhythm in our hotels? How will you bring the local neighborhood story to life? At Hotel Indigo® hotels,&nbsp;</span><span>we’re</span><span> excited to meet spirited characters who can delight the most curious guests.</span></span></p><br><p><span><span>Your Day to Day</span></span></p><br><p><span><span>We’re not just after someone to stand behind a desk – we’re looking for a people person, someone who brings good vibes, quick thinking, and a big smile to every shift.&nbsp;</span></span></p><br><p><span><span>As a Guest Service Agent, you’ll be welcoming guests like old friends, handling check-ins, check-outs, room keys, payments, and all the little details in between. You’ll be answering questions, solving mini-mysteries (like “where’s the best karak around here?”), and connecting the dots across departments to keep things flowing smoothly. You’ll work closely with Housekeeping, Engineering, and the rest of the Front Office gang to make sure everything’s running like clockwork.&nbsp;</span></span></p><br><p><span><span>Expect to be on your feet, think on the fly, and bring your personality to the role, because we’re big on character, not cookie-cutter service. Bonus points if you’ve got a talent for remembering guest names, love sharing cool local tips, or know how to turn a challenging check-in into a glowing review.</span></span></p><br><p><span><span>What We Need From You</span></span></p><br><p><span><span>We want someone who’s confident, friendly, and not afraid to roll up their sleeves. If you’ve worked in a front desk or guest-facing role before, great! If you’ve used Opera PMS, even better. But more than anything, we want someone who’s all about people. You’ll need to juggle a few things at once, stay calm when it’s busy, and always be ready with a “no problem, we’ve got you.” Fluency in English is a must, and if you speak any other languages, that’s a nice plus. You’ll need to be flexible with shifts and bring a good attitude no matter what time of day it is. We’re a creative, curious, slightly quirky bunch, so if you’ve got a little edge and a big heart, you’ll feel right at home.</span></span></p><br><p><span><span>What We Offer</span></span></p><br><p><span><span>Join us and not only can you benefit from the world of variety and opportunity that comes with working for a global organization, you can also look forward to being part of a company that will appreciate you for being you. We’ll reward all your hard work with a great salary and benefit package.</span></span></p><br><p><span><span>What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start with IHG, be involved and grow. So, whoever you are, whatever you love doing, bring your passion to IHG and we’ll make sure you’ll have room to be yourself. Find out more about joining us today by going to careers.ihg.com</span></span></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>Join</strong><strong>&nbsp;us at Accor,&nbsp;</strong><strong>where</strong><strong>&nbsp;life pulses&nbsp;</strong><strong>with</strong><strong>&nbsp;passion!</strong>​</p><br><p>As a&nbsp;pioneer&nbsp;in the art of&nbsp;responsible&nbsp;hospitality, the Accor Group&nbsp;gathers&nbsp;more&nbsp;than&nbsp;45 brands, 5,600&nbsp;hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.&nbsp;While&nbsp;each&nbsp;brand has&nbsp;its&nbsp;own&nbsp;personality,&nbsp;where&nbsp;you&nbsp;will&nbsp;be&nbsp;able to&nbsp;truly&nbsp;find&nbsp;yourself,&nbsp;they&nbsp;all&nbsp;share&nbsp;a&nbsp;common&nbsp;ambition: to&nbsp;keep&nbsp;innovating&nbsp;and&nbsp;challenging&nbsp;the&nbsp;status-quo.​</p><br><p>By&nbsp;joining&nbsp;us,&nbsp;you&nbsp;will&nbsp;become&nbsp;a&nbsp;Heartist®,&nbsp;because&nbsp;hospitality&nbsp;is, first and&nbsp;foremost, a&nbsp;work&nbsp;of&nbsp;heart.​</p><br><p>You&nbsp;will&nbsp;join&nbsp;a&nbsp;caring&nbsp;environment&nbsp;and a team&nbsp;where&nbsp;you&nbsp;can&nbsp;be&nbsp;all&nbsp;you&nbsp;are. You&nbsp;will&nbsp;be&nbsp;in a&nbsp;supportive&nbsp;place to&nbsp;grow, to&nbsp;fulfil&nbsp;yourself, to&nbsp;discover&nbsp;other&nbsp;professions and to&nbsp;pursue&nbsp;career&nbsp;opportunities, in&nbsp;your&nbsp;hotel&nbsp;or in&nbsp;other&nbsp;hospitality&nbsp;environments, in&nbsp;your&nbsp;country or&nbsp;anywhere&nbsp;in the world!​</p><br><p>You&nbsp;will&nbsp;enjoy&nbsp;exclusive&nbsp;benefits,&nbsp;specific&nbsp;to the&nbsp;sector&nbsp;and&nbsp;beyond, as&nbsp;well&nbsp;as&nbsp;strong&nbsp;recognition for&nbsp;your&nbsp;daily&nbsp;commitment.​</p><br><p>Everything&nbsp;you&nbsp;will&nbsp;do&nbsp;with&nbsp;us,&nbsp;regardless&nbsp;of&nbsp;your&nbsp;profession,&nbsp;will&nbsp;offer&nbsp;a&nbsp;deep&nbsp;sense&nbsp;of&nbsp;meaning, to&nbsp;create&nbsp;lasting,&nbsp;memorable&nbsp;and&nbsp;impactful&nbsp;experiences&nbsp;for&nbsp;your&nbsp;customers,&nbsp;for&nbsp;your&nbsp;colleagues&nbsp;and for the&nbsp;planet.</p><br><p><strong>Hospitality</strong><strong>is</strong><strong>&nbsp;a&nbsp;</strong><strong>work</strong><strong>&nbsp;of&nbsp;</strong><strong>heart</strong><strong>,</strong>​<br><strong>Join</strong><strong>&nbsp;us and&nbsp;</strong><strong>become</strong><strong>&nbsp;a&nbsp;</strong><strong>Heartist</strong><strong>®.</strong></p><br><br>Job Description<br><br><p>We are seeking a friendly and professional Guest Service Agent to join our team in Sharjah, United Arab Emirates. As the face of our hotel, you will play a crucial role in ensuring our guests have an exceptional experience from check-in to check-out.</p><br><ul><li>Greet and welcome guests with a warm and friendly demeanor, setting the tone for their stay</li><li>Efficiently manage the check-in and check-out process, ensuring accuracy and attention to detail</li><li>Handle guest inquiries and resolve issues promptly and professionally</li><li>Provide comprehensive information about hotel amenities, services, and local attractions in Sharjah</li><li>Coordinate with other departments to fulfill guest requests and ensure their comfort</li><li>Maintain a neat and organized front desk area</li><li>Process payments and manage guest accounts with precision</li><li>Uphold the hotel's standards of excellence in customer service and professionalism</li><li>Adapt to changing situations and handle multiple tasks simultaneously in a fast-paced environment</li><li>Process all incoming and outgoing calls accurately and courteously</li><li>Maintain detailed knowledge of the Hotel’s fire, life and safety system</li><li>Proudly promote the hotel facilities, looking for opportunities to enhance a guest's stay through up-selling&nbsp;</li></ul><br>Qualifications<br><br><ul><li>Previous experience as a Guest Service Agent or in a similar role within a luxury hotel preferred</li><li>Excellent communication and interpersonal skills, with a focus on customer service</li><li>Strong attention to detail and efficient problem-solving abilities</li><li>Proficiency in hotel management software (OperaCloud preferred) and Microsoft Office Suite</li><li>Ability to work in a fast-paced environment and handle multiple tasks simultaneously</li><li>Flexible schedule, including availability to work evenings, weekends, and holidays</li><li>Fluency in English (both written and spoken)</li><li>Fluency in Arabic is an advantage</li><li>Knowledge of local attractions and services in Sharjah and the surrounding areas</li><li>Cultural sensitivity and awareness to cater to a diverse international clientele</li><li>Ability to maintain a professional and friendly demeanor in all interactions</li><li>Strong organizational skills and the ability to prioritize tasks effectively</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><span><span><span>We are seeking a driven, customer focused Finance &amp; Insurance Agent to join our team. This role is responsible for managing the end-to-end finance and insurance journey, ensuring customers receive the best financing and insurance solutions while delivering a seamless vehicle purchasing experience.</span></span></span><br><span><span><span>You will collaborate closely with banks, insurance providers, sales teams, and internal stakeholders to maximize finance approvals, improve conversion rates, and provide exceptional customer service.</span></span></span><br><b><span><span>Key Responsibilities:</span></span></b><br></span><ul><li><span><span>Manage the complete finance process, from customer application through vehicle delivery.</span></span></li><li><span><span>Evaluate customer profiles and recommend the most suitable financing solutions.</span></span></li><li><span><span>Prepare and submit finance applications to banking partners, ensuring all required documentation is complete and accurate.</span></span></li><li><span><span>Proactively follow up with banks to expedite approvals, and LPO issuance.</span></span></li><li><span><span>Present finance, insurance, and ancillary products in a clear and consultative manner.</span></span></li><li><span><span>Achieve finance, insurance, and product penetration targets while maintaining a customer-first approach.</span></span></li><li><span><span>Ensure full compliance with internal policies, banking requirements, and regulatory standards.</span></span></li><li><span><span>Build and maintain strong relationships with banking and insurance partners.</span></span></li><li><span><span>Work cross functionally with Sales, Operations, Delivery, and Customer Experience teams to ensure a smooth customer journey.</span></span></li><li><span><span>Stay informed about market trends, lender policies, financing programs, and insurance offerings.</span></span><br></li></ul><br><span>Requirements<b><span><span>Skills and Qualifications:</span></span></b><br></span><ul><li><span><span>Bachelor's degree in Business Administration, Finance, or a related field is preferred.</span></span></li><li><span><span>Minimum of 2 years of experience in automotive finance, banking, or financial services.</span></span></li><li><span><span>Previous experience with a UAE bank handling auto finance or within an automotive Finance &amp; Insurance department is highly preferred.</span></span></li><li><span><span>Strong knowledge of vehicle finance products, lending policies, and credit assessment.</span></span></li><li><span><span>Solid understanding of UAE Central Bank regulations, compliance requirements, and the latest regulatory updates related to automotive finance.&nbsp;&nbsp;</span></span></li><li><span><span>Experience working with multiple banking and insurance partners.</span></span></li><li><span><span>Excellent communication, negotiation, and relationship building skills.</span></span></li><li><span><span>Strong organizational skills with the ability to manage multiple cases simultaneously.</span></span></li><li><span><span>Customer focused with a results driven mindset.</span></span></li><li><span><span>Proficiency in Microsoft Office and CRM systems.<br></span></span></li></ul><b><span><span>Preferred Qualifications:</span></span></b><br><ul><li><span><span>Experience with UAE automotive financing products and banking policies.</span></span></li><li><span><span>Good understanding of AECB reports, loan structuring, and automotive insurance products.</span></span></li><li><span><span>Established relationships with UAE banks or financial institutions are an advantage.</span></span></li></ul><br><span>Benefits</span><ul><li><span><span>Competitive salary with attractive performance based incentives.</span></span></li><li><span><span>Opportunities for professional growth and career development.</span></span></li><li><span><span>A collaborative, fast paced, and dynamic work environment.</span></span></li><li><span><span>Continuous learning and development opportunities.</span></span></li><li><span><span>The opportunity to work with leading banking and insurance partners in the UAE automotive industry.</span></span><br></li></ul><span><span><span><span>Do you want to be part of this story?</span></span><b><span><span>Apply now!</span></span></b></span></span><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for a passionate, customer-oriented, and results-driven Travel Sales Agent to join our growing team. In this role, you will assist clients in planning and booking their travel arrangements while delivering exceptional customer service and achieving sales targets. The ideal candidate is knowledgeable about the travel industry, has strong sales abilities, and is committed to creating memorable travel experiences for every client.<br></p><p>Key Responsibilities</p><ul><li><p>Assist clients with booking flights, hotels, holiday packages, visas, transportation, tours, travel insurance, and other travel-related services.</p></li><li><p>Understand clients' travel needs, preferences, and budgets to recommend suitable travel packages and customized itineraries.</p></li><li><p>Provide accurate information on destinations, travel requirements, visa regulations, airline policies, and travel advisories.</p></li><li><p>Prepare quotations, process reservations, issue travel documents, and handle booking amendments, cancellations, and refunds.</p></li><li><p>Build and maintain strong relationships with new and existing clients to encourage repeat business and customer loyalty.</p></li><li><p>Proactively promote travel packages, seasonal promotions, and value-added services to maximize sales opportunities.</p></li><li><p>Handle customer inquiries, concerns, and travel-related issues professionally while ensuring a high level of customer satisfaction.</p></li><li><p>Stay informed about travel industry trends, airline updates, tourism regulations, and new destination offerings.</p></li><li><p>Maintain accurate customer records, booking details, and sales reports in the company's systems.</p></li><li><p>Coordinate with suppliers, airlines, hotels, and other travel partners to ensure smooth travel arrangements.</p></li><li><p>Consistently achieve or exceed individual and team sales targets while maintaining service quality standards.</p></li><li><p>Ensure compliance with company policies, industry regulations, and operational procedures.</p></li></ul><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications &amp; Requirements</p><ul><li><p>Fluency in both <strong>Arabic and English</strong> (spoken and written) is required.</p></li><li><p>Minimum of <strong>one (1) year</strong> of experience in the travel and tourism industry, preferably in a sales or travel consultant role.</p></li><li><p>Strong knowledge of international travel destinations, airline operations, visa requirements, and travel products.</p></li><li><p>Excellent sales, negotiation, customer service, and relationship-building skills.</p></li><li><p>Strong communication and interpersonal skills with the ability to build trust and rapport with clients.</p></li><li><p>Ability to work under pressure, prioritize tasks, and manage multiple bookings simultaneously.</p></li><li><p>Strong organizational skills with exceptional attention to detail and accuracy.</p></li><li><p>Proficiency in Microsoft Office applications and travel management software.</p></li><li><p>Positive attitude, professional appearance, and a customer-first mindset.</p></li><li><p>Willingness to work flexible hours, including weekends and public holidays, when business needs require.<br></p></li></ul><p>Skills &amp; Competencies</p><ul><li><p>Sales and business development</p></li><li><p>Customer relationship management</p></li><li><p>Travel planning and itinerary creation</p></li><li><p>Problem-solving and conflict resolution</p></li><li><p>Time management and multitasking</p></li><li><p>Communication and negotiation</p></li><li><p>Attention to detail</p></li><li><p>Teamwork and collaboration</p></li><li><p>Adaptability in a fast-paced environment</p></li><li><p>Goal-oriented with a strong drive to achieve sales targets</p></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Fundamental Hospitality is looking to hire an experienced Restaurant Reservations Agent (Part-time) to join our team at Central Reservations in Dubai. This is an excellent opportunity for a customer-focused and highly organized individual who enjoys delivering exceptional guest experiences while supporting multiple award-winning restaurant concepts.</strong></p><br><p><strong>Key Responsibilities:</strong></p><br><ul><li><p>Manage reservations across the group's portfolio of restaurants via phone, email, and online booking platforms</p><br></li><li><p>Respond promptly and professionally to guest enquiries</p><br></li><li><p>Accurately process, modify, and confirm reservations</p><br></li><li><p>Maintain up-to-date reservation records and guest preferences</p><br></li><li><p>Coordinate with restaurant teams to ensure smooth guest arrivals and efficient table management</p><br></li><li><p>Handle special requests and provide guests with accurate information regarding venues, operating hours, and policies</p><br></li><li><p>Maximize booking opportunities while maintaining exceptional customer service standards</p><br></li><li><p>Ensure all reservation systems are updated accurately and consistently</p><br></li><li><p>Support the team with administrative tasks related to reservations when required</p><br></li></ul><p><strong>What We Offer:</strong></p><br><ul><li><p>Competitive Salary</p><br></li><li><p>Employee discounts across our portfolio of premium venues</p><br></li><li><p>Opportunities for learning, development, and career growth within the company</p><br></li><li><p>6-month contract, flexible <strong>part-time schedule</strong> (25 hours per week)</p><br></li><li><p>Meals provided while on duty</p><br></li><li><p>The opportunity to be part of a growing and dynamic hospitality group</p><br></li></ul><br><p><strong>Requirements:</strong></p><br><ul><li><p>Previous experience in a similar role within the hospitality industry</p><br></li><li><p>Excellent verbal and written communication skills in English; additional foreign language would be advantageous</p><br></li><li><p>Strong telephone etiquette and a professional, guest-focused approach</p><br></li><li><p>Highly organized with excellent attention to detail</p><br></li><li><p>Comfortable using reservation platforms (SevenRooms) and Microsoft Office</p><br></li><li><p>Ability to work efficiently in a fast-paced environment and manage multiple priorities</p><br></li></ul><ul><li><p>Currently based in Dubai and <strong>hold a valid UAE residence visa (own visa)</strong></p><br></li></ul><p><strong>Who are we?</strong></p><br><p>Established in 2011, Fundamental Hospitality is a UAE born company that unifies the regions leading lifestyle concepts. As an international ecosystem of hospitality brands, the group develops elevated, home-grown concepts that showcase the quality and innovation of the region, whilst exporting them to key cosmopolitan cities around the world. Fundamental Hospitality delivers lifestyle brands reimagined, where a creative approach to concept development leads to a dynamic experience in each and every venue. The group has played a fundamental role in the expansion of brands from the UAE to the world, where we understand the essential elements needed to execute experience driven lifestyle concepts on an international scale. The collection of brands within the portfolio include globally acclaimed concepts Gaia, Shanghai Me, Alaya, La Maison Ani, Piatti and Izu Burger, as well as international franchises, Scalini Dubai, Scalini Riyadh, Cipriani Dubai, and Cipriani Dolci UAE. Fundamental Hospitality owns and operates venues across the Middle East and Europe, with ongoing expansion of the group’s concepts into the GCC, Europe, UK, and USA. Dubai will further see the launch of new home grown concepts as Fundamental Hospitality continues to cement itself as the leading innovator in the hospitality industry.</p><br><p>Website: http://www.fundamentalhospitality.com</p><br> </div>

About Our Organization<br>We are a leading international hospitality group renowned for curating enriching, personal, and memorable lifestyle experiences. With a portfolio of iconic properties located in the world’s most desirable destinations, we set the benchmark for gracious service and operational excellence.<br>Our brand represents a seamless fusion of contemporary sophistication and timeless elegance. We are dedicated to providing intuitive guest experiences that celebrate life’s special moments. If you are passionate about delivering exceptional service in a dynamic, high-growth environment, we invite you to join our team.<br>The Role<br>We are seeking a polished and empathetic Guest Service Agent to be the first point of contact for our distinguished guests. In this role, you will represent our brand throughout the entire guest journey, ensuring a flawless stay experience from check-in to check-out. Your goal is to delight every visitor, turning them into loyal advocates for our rooms and facilities through personalized attention and proactive service.<br>Key Responsibilities<br>Operational Excellence: Execute all Front Office tasks—including check-in, check-out, reservations, and concierge services—in strict alignment with luxury service standards and procedures. Personalized Service: Go above and beyond to anticipate guest needs, offering tailored recommendations and solutions that create memorable moments. Service Recovery: Proactively identify potential issues and resolve complaints with empathy, efficiency, and professionalism to ensure guest satisfaction. Team Collaboration: Maintain open and proactive communication with colleagues across all departments, always prioritizing the guest’s best interests. Brand Ambassadors: Act as the face of the hotel, embodying our values of elegance, warmth, and professionalism in every interactions.<br>Qualifications & Experience<br>Experience: Minimum 2 years of total experience in the hospitality industry. Role Specific: At least 1–3 years of direct experience in a similar Guest Service or Front Desk role within a 5-star hotel environment. Education: High school diploma is required; a College degree in Hotel Management, Tourism, or a related field is preferred. Skills: Genuine service-oriented personality with high Emotional Intelligence (EQ). Excellent verbal and written communication skills in English (additional languages are a strong plus). Technical: Proficiency in Property Management Systems (PMS) and Microsoft Office Suite.<br>Core Competencies<br>These are the functional skills required to succeed in this role:<br>Guest-Centric Mindset: An innate ability to prioritize the guest’s needs, anticipating desires before they are expressed and delivering solutions with warmth. Results Orientation: A focused approach to achieving daily targets, maintaining high accuracy in administrative tasks, and driving positive guest feedback scores. Continuous Learning: A proactive attitude toward self-improvement, eagerly absorbing new knowledge about the property, local area, and service techniques. Resilience: The capacity to remain calm, composed, and professional during peak hours or when handling challenging situations. Adaptability: The flexibility to adjust quickly to changing shifts, diverse guest cultures, and evolving operational requirement.<br>Our Values<br>These guiding principles define our culture and how we operate:<br>Uncompromising Service Excellence: Guests are our top priority. We take pride in keeping our promises and value the trust placed in us to deliver flawless experiencesevery time. Ownership & Accountability: No detail is too small. We take full responsibility for our actions, driving efficiency and quality in every task to ensure the success of our team and business. Agility & Responsiveness: In a fast-paced environment, speed matters. We adapt quickly and possess the energy and skills to respond immediately to guest needs without compromising quality. Collaborative Spirit: We believe in the power of teamwork. Our staff works together with high energy and positivity, supporting one another to achieve common goals. Innovation & Forward Thinking: We embrace change and challenge the status quo. We constantly seek new ways to enhance the guest experience and stay ahead of industry trends.<br>Why Join Us?<br>Opportunity to work with a globally recognized luxury brand in a landmark location. Competitive tax-free salary and comprehensive benefits package (health insurance, annual flights, service charge). A supportive environment that encourages career growth and skill development. The chance to interact with a diverse, international clientele.

About Our Organization<br>We are a leading international hospitality group renowned for curating enriching, personal, and memorable lifestyle experiences. With a portfolio of iconic properties located in the world’s most desirable destinations, we set the benchmark for gracious service and operational excellence.<br>Our brand represents a seamless fusion of contemporary sophistication and timeless elegance. We are dedicated to providing intuitive guest experiences that celebrate life’s special moments. If you are passionate about delivering exceptional service in a dynamic, high-growth environment, we invite you to join our team.<br>The Role<br>We are seeking a polished and empathetic Guest Service Agent to be the first point of contact for our distinguished guests. In this role, you will represent our brand throughout the entire guest journey, ensuring a flawless stay experience from check-in to check-out. Your goal is to delight every visitor, turning them into loyal advocates for our rooms and facilities through personalized attention and proactive service.<br>Key Responsibilities<br>Operational Excellence: Execute all Front Office tasks—including check-in, check-out, reservations, and concierge services—in strict alignment with luxury service standards and procedures. Personalized Service: Go above and beyond to anticipate guest needs, offering tailored recommendations and solutions that create memorable moments. Service Recovery: Proactively identify potential issues and resolve complaints with empathy, efficiency, and professionalism to ensure guest satisfaction. Team Collaboration: Maintain open and proactive communication with colleagues across all departments, always prioritizing the guest’s best interests. Brand Ambassadors: Act as the face of the hotel, embodying our values of elegance, warmth, and professionalism in every interactions.<br>Qualifications & Experience<br>Experience: Minimum 4 years of total experience in the hospitality industry. Role Specific: At least 1–3 years of direct experience in a similar Guest Service or Front Desk role within a 5-star hotel environment. Education: High school diploma is required; a College degree in Hotel Management, Tourism, or a related field is preferred. Skills: Genuine service-oriented personality with high Emotional Intelligence (EQ). Excellent verbal and written communication skills in English (additional languages are a strong plus). Technical: Proficiency in Property Management Systems (PMS) and Microsoft Office Suite.<br>Core Competencies<br>These are the functional skills required to succeed in this role:<br>Guest-Centric Mindset: An innate ability to prioritize the guest’s needs, anticipating desires before they are expressed and delivering solutions with warmth. Results Orientation: A focused approach to achieving daily targets, maintaining high accuracy in administrative tasks, and driving positive guest feedback scores. Continuous Learning: A proactive attitude toward self-improvement, eagerly absorbing new knowledge about the property, local area, and service techniques. Resilience: The capacity to remain calm, composed, and professional during peak hours or when handling challenging situations. Adaptability: The flexibility to adjust quickly to changing shifts, diverse guest cultures, and evolving operational requirement.<br>Our Values<br>These guiding principles define our culture and how we operate:<br>Uncompromising Service Excellence: Guests are our top priority. We take pride in keeping our promises and value the trust placed in us to deliver flawless experiencesevery time. Ownership & Accountability: No detail is too small. We take full responsibility for our actions, driving efficiency and quality in every task to ensure the success of our team and business. Agility & Responsiveness: In a fast-paced environment, speed matters. We adapt quickly and possess the energy and skills to respond immediately to guest needs without compromising quality. Collaborative Spirit: We believe in the power of teamwork. Our staff works together with high energy and positivity, supporting one another to achieve common goals. Innovation & Forward Thinking: We embrace change and challenge the status quo. We constantly seek new ways to enhance the guest experience and stay ahead of industry trends.<br>Why Join Us?<br>Opportunity to work with a globally recognized luxury brand in a landmark location. Competitive tax-free salary and comprehensive benefits package (health insurance, annual flights, service charge). A supportive environment that encourages career growth and skill development. The chance to interact with a diverse, international clientele.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>In the prestigious Dubai International Finance Centre, Four Seasons Hotel DIFC is a boutique-style sanctuary – ideal for business trips and urban getaways. Stylish and filled with art, this intimate address features just 106 accommodations, including 28 suites. With its iconic location, fresh approach to luxury and legendary personalized service, Four Seasons is sure to exceed the high expectations in the ultra-competitive Dubai market. Successful Four Seasons candidates will be offered once-in-a-lifetime opportunity rich in personal and professional growth.</p> <h4>About the role:</h4> <p>The Guest Experience Agent welcomes guests to the property, providing an exceptional guest experience at check-in, during the guest’s stay and on departure. This role works to achieve the highest level of guest satisfaction during their arrival and departure, plus responding to a wide variety of guest requests, assessing guest needs, adding personal recommendations, and aligning with Four Seasons service standards. This role is part of the front office, reporting into the front office manager.</p> <h4>What you will do</h4> <ul> <li>Welcome and register hotel guests, explaining the accommodations and establishing credit or method of payment.</li> <li>Check guest out of the hotel, preparing and explaining the bill.</li> <li>Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.</li> <li>Assist guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.</li> <li>Respond to all guest requests in an accurate and timely manner. Interactions with guest will be in person and by phone.</li> <li>Resolve guest complaints, and find opportunities to recognize and personalize the service experience for all guests.</li> </ul> <h4>What you bring</h4> <ul> <li>1+ years’ experience working within a luxury hotel or similar environment is considered an asset.</li> <li>Excellent interpersonal skills and communication skills.</li> <li>Cross cultural sensitivity, and customer service orientation.</li> <li>Guest centricity and understanding the importance of guest’s preferences.</li> </ul> <h4>What we offer</h4> <ul> <li>Work authorization.</li> <li>Competitive tax-free salary and service charge.</li> <li>End of service gratuity.</li> <li>Complimentary full board living accommodation in a high quality, well-resourced staff housing.</li> <li>Vibrant fitness facilities including gym and swimming pool.</li> <li>Free transportation to and from work.</li> <li>Medical and life insurance.</li> <li>Paid annual leave.</li> <li>Paid home leave tickets.</li> <li>Social and sporting events.</li> <li>Learning & development programs.</li> <li>Career opportunities and international transfer.</li> <li>And more…</li> </ul> <h4>Schedule & hours</h4> <p>6 days per week over 48 working hours</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>As the world’s largest family of luxury hotels, we take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insight, our passion for luxury travel spans cultures and customs, inspiring us to create warm and refined experiences for those seeking a richer perspective on the world. Each of our hotels has its own distinctive style and sense of place, where we take every opportunity to deliver personal and meaningful guest experiences. If you would like to embrace a wider world of opportunities, we would be delighted to welcome you to the world’s most international luxury hotel brand.</p><br><p>Located on Hayat Island, <strong>InterContinental Ras Al Khaimah Mina Al Arab Resort &amp; Spa</strong> is a luxury beachfront resort where island living meets authentic Arabian hospitality. Less than an hour from Dubai, the resort offers a refined yet relaxed escape surrounded by natural landscapes, open sea views, and powder-soft beaches. With a collection of rooms, villas, and residences, a variety of restaurants and bars, and award-winning spa and leisure facilities, we focus on creating thoughtful, personal, and memorable experiences for families, couples, and groups in a true resort setting.</p><br>First impressions count. To get our guests’ memorable experiences off to an unforgettable start, we’re looking for a Front Desk Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home.<br>A little taste of your day-to-day:<br>Every day is different, but you’ll mostly be:<br>●Kicking off truly memorable guest experiences with the warmest of welcomes<br>●Acknowledging IHG Rewards Club members and returning guests in person or over the phone<br>●Taking, managing, and receiving payments for guest bookings<br>●Making the check-in and check-out process feel swift and seamless<br>●Staying one step of our guests’ needs to anticipate requests and offer tailored recommendations<br>●Being our guests’ trusted contact – helping with everything from bill issues to restaurant recommendations<br>What We need from you:<br>●Communication skills - guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to&nbsp;<br>●Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories&nbsp;<br>●Fluency in the local language - extra language skills would be great, but not essential&nbsp;<br>●Literate and tech-savvy - you’ll need a good grasp of reading, writing, basic maths and computer skills<br>What you can expect from us:<br>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.&nbsp;<br>Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.&nbsp;<br>IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. <br>So, join us and you’ll become part of our ever-growing global family.<br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><b><u><span>An Exhilarating Opportunity</span></u></b><br></p><br><p><span>Are You Ready for a Daring Challenge with The World’s Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining ‘FIVE-Star’ Hospitality and Setting the Gold Standard across the Industry.</span><br></p><br><p><span>Join the FIVE Tribe - and Get Ready to Make Waves.</span><br></p><br><p><b><u><span>The Candidate</span></u></b><br></p><br><p><span>A Driven Self-Starter, you have Excellent Communication, Leadership and Organisational Skills. As an Astute Creative and Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively with Precision and Finesse. A ‘Can-Do!’ Attitude Coupled with An Inherent Flair for Taking Ownership Makes You a Highly Motivated Go-Getter.</span><br></p><br><p><span>Your Outgoing and Approachable Nature enables you to Seamlessly Connect with other ‘FIVERs’ and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing short of Sensational. Joining our Front Office Team as a Front Desk Agent will Empower you to deliver Exceptional Experiences across our award-winning Lifestyle Destinations. Jump on Board and Unlock your Potential in a Buzzing Environment that will take your Career to New Heights!&nbsp;</span><br></p><br><p><b><u><span>Compensation<br> </span></u></b></p><br><ul><li><span><span>A fixed monthly salary of <b>AED 1,800</b> offered as part of this exciting career opportunity. </span><br></span></li></ul><b><u><span>What We’re Looking For</span></u></b><br><br><ul><li><span><span>A proven track record of 1-2 years in a similar role, delivering sensational Experiences synonymous with FIVE's award-winning Service Quality.</span><br></span></li><li><span><span>A Welcoming and Enthusiastic Energy that sets the tone for a Sensational Guest Experience.</span><br></span></li></ul><ul><li><span>An elevated and energetic Conversationalist, engaging Guests with lively discussions.</span><br></li><li><span><span>A steadfast desire to </span><span>Improve Customer Satisfaction, showcasing a commitment to Industry-Leading Standards.</span><br></span></li><li><span><span>Impeccable communication skills, both verbal and written, with fluency in English (</span><span>Proficiency in multiple languages is preferred</span><span>).</span><br></span></li><li><span><span>Computer literacy, with a mastery of Word, Excel, and Outlook, while possessing an exceptional knowledge of Hotel PMS, specifically Opera.</span><br></span></li><li><span><span>A Proactive Nature, coupled with a meticulous Eye for Detail, ensures every aspect of the Operation is perfectly curated</span></span><br></li><li><span>Next-Level Organisational and Leadership skills, effectively leading and inspiring the FIVE Tribe to New Heights</span><br></li><li><span><span>‘FIVE-Styled’ Visionary thinking by finding creative solutions, while taking Ownership for all duties and tasks assigned.</span><br></span></li><li><span><span>A teamwork-oriented mindset, fostering Collaboration and Cooperation among FIVE Tribe Members to achieve collective success.</span><br></span></li><li><span><span>Flexibility to work a variety of shifts, including weekends and holidays, based on the requirements of the Hotel.</span><br></span></li><li><span><span>A hands-on attitude, fuelled by a ‘Can-Do!’ Spirit.</span><br></span></li></ul><p><b><u><span>Key Responsibilities</span></u></b><br></p><br><ul><li><span>Arrives to work promptly, </span><span>always adhering to FIVE’s Grooming Standards and maintaining a polished, ‘FIVE-Styled’ appearance.</span><br></li><li><span><span>Anticipates and caters to Guests' needs, delivering Exquisite service that Elevates Guest Satisfaction.</span><br></span></li><li><span><span>Strives for Top-Notch Service, embracing the Disruptive and Visionary approach that makes FIVE an Industry-Leading Lifestyle Destination</span><br></span></li><li><span><span>Ensures there are no complaints about the Front Office Department, consistently achieving the Highest Degree of Guest Satisfaction.</span><br></span></li><li><span><span>Demonstrates Expert Knowledge of Room Types, Hotel Facilities, Dining Venues, Shop Hours, Function Rooms, and Daily Events, maintaining an Impeccable Level of Awareness.</span><br></span></li><li><span><span>Stays informed about FIVE’s Leadership Team and their Roles and Availability.</span><br></span></li><li><span><span>Adheres to Legal Requirements regarding Fire Safety, Bomb Threats, and Health and Safety, ensuring a Boundary-Breaking Level of Compliance.</span><br></span></li><li><span><span>Attends required training sessions to stay at the Cutting Edge of their profession.</span><br></span></li><li><span><span>Maintains a Clean and Glamorous work area by filing all paperwork on the spot, reflecting a Next-Level Commitment the role.</span><br></span></li><li><span><span>Cultivates a First-in-Class understanding of Dubai's national history, shopping areas, and places of interest.</span><br></span></li><li><span><span>Creates a Sensational Experience by addressing Guests by their names whenever appropriate.</span><br></span></li><li><span><span>Upholds professional confidentiality, safeguarding FIVE's Trade Secrets with integrity.</span><br></span></li><li><span><span>Resolves and logs Guest complaints promptly or escalates them to the appropriate managerial level.</span><br></span></li><li><span><span>Checks Guests into the hotel with ‘FIVE-Styled’ Precision, ensuring the Luxury Service that FIVE is renowned for.</span><br></span></li><li><span><span>Complies with Legal Requirements by accurately copying and filing Guest Passports upon arrival and adheres to various Country and Company Procedures.</span><br></span></li><li><span><span>Stays attuned to FIVE’s occupancy and average Room Rate, Month-To-Date, and Performance against budget requirements.</span><br></span></li><li><span><span>Maintains a ‘FIVE-Star’ Awareness of Concierge Desk, Business Center, Guest Relations, and Loyalty Club policies and procedures to offer an Award-Winning Experience.</span><br></span></li><li><span><span>Maintains Open Communication and shares information about previous and future shifts through the Front Office Logbook, enhancing the 'Vibe at FIVE.’</span><br></span></li><li><span><span>Actively participates in increasing FIVE’s revenue by engaging in Upselling, Walk-Ins, and offering Additional Services that Enhance the FIVE Experience.</span><br></span></li><li><span><span>Enforces FIVE’s credit policy, upholding the Gold Standard we're known for.</span><br></span></li><li><span><span>Updates OPERA immediately with any changes, demonstrating a Commitment to staying Ahead of the Curve.</span><br></span></li><li><span><span>Collaborates with Reservations to ensure Reception is fully updated on the day’s arrivals, embracing the ‘FIVER’ spirit.</span><br></span></li><li><span><span>Executes all tasks Efficiently and Thoroughly, in line with our Award-Winning Expectations</span><br></span></li><li><span><span>Manages any tasks assigned by the Front Office Supervisor, Duty Manager, or Front Office Manager, embodying the dedication of a true FIVE Tribe Member.<br> &nbsp;</span></span></li></ul><p><b><u><span>The Team</span></u></b><br></p><br><p><span>‘FIVERs’ are Cultured yet Chic, Confident yet Self-Effacing, and Work Hard to Play even Harder. </span><span>As a FIVE Tribe Member, you'll Personify the distinct ‘Vibe at FIVE’ and apply it to create Insta-Perfect Experiences for our Guests that keeps them Coming Back for More. </span><span>If you Dream of being surrounded by Like-Minded Individuals who share your Passion for Delivering Unforgettable Moments that last a Lifetime </span><span>– then Look No Further and Unleash your Next-Level Potential.</span><br></p><br><p><b><u><span>Sustainable Indulgence at FIVE</span></u></b><br></p><br><p><span>FIVE is a leader in Sustainable Luxury Living and Hospitality, with its UAE-based Destinations being the first and only Hotels in the UAE to obtain the International Renewable Energy Certificates (I-REC) for achieving 100% renewable electricity for 2022. The company's Science-Meets-Styled ‘Sustainable Indulgence’ Ethos has led to a completely LEED Platinum-certified operational hospitality portfolio. FIVE Palm Jumeirah and FIVE Jumeirah Village are also 3 Star SPIRE Rated Smart Buildings. FIVE Zurich, the only LEED Platinum hotel in Switzerland, achieved an impressive 84 Points under LEED v4's BD+C and ID+C rating system, making it one of just five hotels worldwide to receive Platinum Certification. FIVE illustrates its Commitment to making ‘Sustainability without Compromise on Luxury Living’ central to its Future Vision, with FIVE LUXE already on track to acquire LEED Platinum (BD+C). These Achievements highlight FIVE’s Comprehensive and Committed Scope of Sustainability Strategy permeating Operations, Governance and Community.</span><br></p><br><p><b><u><span>An Equal Opportunity Employer</span></u></b><br></p><br><p><span>The FIVE Tribe represents over 70 nationalities across its over 1500 ‘FIVERs’. FIVE is Committed to Hiring a Diverse and Inclusive Workforce as an Equal-Opportunity Employer. Accordingly, FIVE does not discriminate based on disability, race, age, sex, gender, sexual orientation, ethnicity, religion or belief, nationality, marital status, or any other basis protected under national or local laws. Ranked 10th on the Great Workplaces in the UAE 2023 list of Large Organisations, the FIVE Tribe is more than a group of people working together – it is a Family bonded by common Values and Goals, Celebrating People, Culture and Diversity. </span><br></p><br><p><b><u><span>About FIVE Hotels and Resorts</span></u></b><br></p><br><p><span>FIVE Hotels and Resorts prides itself on being Disruptively Different and Daringly Unique. Our Growing Portfolio of Lavish Destinations are the epitome of Glamour and Experiential Luxury, and currently consists of FIVE Palm Jumeirah, FIVE Jumeirah Village, FIVE Zurich and FIVE LUXE. Joining our Exceptional FIVE Tribe means you are part of a team who Breaks Boundaries and offers Unbeatable Next-Level Experiences at FIVE’s award-winning Hotels, Dining Concepts, and 360-Degree Immersive Nightlife Venues. As part of the Accomplished FIVE Tribe, you will be part of a group of High Achievers who Fearlessly Challenge Conventions on a Global Stage.</span><br></p><br><p><span>Find out more here: fivehotelsandresorts.com</span><br></p><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ol><li><p>Generate new business through field sales, cold calling, networking, and client visits.</p></li><li><p>Identify and approach potential customers across hospitality, retail, healthcare, corporate offices, and residential sectors.</p></li><li><p>Demonstrate and present PureScents diffuser machines and fragrance solutions.</p></li><li><p>Build and maintain long-term customer relationships.</p></li><li><p>Prepare quotations and follow up until successful order closure.</p></li><li><p>Achieve monthly and quarterly sales targets.</p></li><li><p>Coordinate with the operations team for installations and after-sales service.</p></li><li><p>Maintain accurate customer records and sales reports.</p></li></ol></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ol><li><p>Minimum <strong>2 years of sales experience</strong> in the UAE.</p></li><li><p>Experience in B2B sales is preferred.</p></li><li><p>Experience in air fresheners, HVAC, hospitality, interior solutions, home automation, luxury products, or facility services is an advantage.</p></li><li><p>Excellent communication and negotiation skills.</p></li><li><p>Self-motivated with a strong sales mindset.</p></li><li><p>Valid UAE driving license is preferred.</p></li><li><p>English is required; Arabic or Hindi is a plus.</p></li></ol><p></p></section>