وظائف نظم معلومات ادارية في الإمارات

???? WE’RE HIRING: HR SUPPORT OFFICER ????✨???????? UNITED ARAB EMIRATES | START YOUR HR CAREER!???? SUPPORT PEOPLE. BUILD TEAMS. MAKE AN IMPACT. Are you organised, approachable, and passionate about Human Resources? We’re looking for a motivated HR Support Officer to support daily HR operations, employee services, recruitment coordination, and administrative activities. If you enjoy working with people, staying organised, and helping teams run smoothly, this could be your next opportunity! ???????? POSITION DETAILS???? Position: HR Support Officer???? Location: United Arab Emirates???? Department: Human Resources???? Career Level: Entry / Junior Level???? Work Environment: Flexible / Remote???? ROLE RESPONSIBILITIES???? Support day-to-day HR administration and employee services.???? Maintain accurate employee records and HR databases.???? Assist with recruitment coordination, interview scheduling, and candidate communication.???? Support onboarding and offboarding processes.???? Prepare HR letters, forms, reports, and internal documentation.???? Respond to employee enquiries and provide HR administrative support.???? Assist with leave, attendance, and employee information management.???? Coordinate HR meetings, training sessions, and internal activities.???? Support payroll and benefits administration when required.???? Maintain confidential personnel information professionally.???? Assist with HR projects, reporting, and process improvement initiatives.???? Ensure HR tasks are completed accurately and on time.???? QUALIFICATIONS???? Basic understanding of HR principles and administrative processes.???? Strong organisational and time-management skills.???? Excellent attention to detail and accuracy.???? Good written and verbal communication skills.???? Strong interpersonal and customer-service skills.???? Comfortable using Microsoft Office and HR systems.???? Ability to handle confidential information responsibly.???? Positive attitude and willingness to learn.???? Ability to work independently and as part of a team.???? HR, Business Administration, or related education is an advantage.⭐ WHY JOIN US????? Build practical HR and people-support skills.???? Learn from experienced HR professionals.???? Develop your career in Human Resources.???? Gain exposure to modern HR systems and processes.???? Work in a supportive and collaborative environment.???? Build valuable skills for your long-term HR career.???? APPLY NOW! Take the next step in your HR career and help create a better employee experience!???? APPLY TODAY & START YOUR HR JOURNEY!???????? UNITED ARAB EMIRATES#Hiring #UAEJobs #HRJobs #HRSupport Officer #Human Resources #HRCareer #Recruitment Jobs #HRAdministration #Entry Level Jobs #Junior Jobs #UAEHiring #Now Hiring

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Job Summary</b> <br></span><p><span>• &nbsp; &nbsp;Call Handling: Answering inbound calls promptly, professionally, and following scripts or guidelines to provide information, handle complaints, or process orders.</span><br><span>• &nbsp; &nbsp;Customer Support &amp; Resolution: Resolving issues, navigating customers through troubleshooting, processing returns, and offering, and, in some cases, providing product/service information.</span><br><span>• &nbsp; &nbsp;Data Management: Recording detailed, accurate notes on customer accounts in CRM systems during or immediately after conversations.</span><br><span>• &nbsp; &nbsp;Escalation Management: Identifying complex or high-priority issues that require escalation to supervisors or specialized departments.</span><br><span>• &nbsp; &nbsp;Outbound Communication: Making calls for follow-ups, service updates, or surveys.</span><br><span>• &nbsp; &nbsp;Performance Metrics: Meeting key performance indicators (KPIs) such as average handle time (AHT), customer satisfaction (CSAT) scores, and call volume targets.&nbsp;</span></p><br><br> <p><span><strong>Customer Service. Sales. Process &amp; Operations. Reporting</strong></span><br><span>• &nbsp; &nbsp;Provide clients with exceptional telephone-based customer services</span><br><span>• &nbsp; &nbsp;Seamlessly manage the inbound and outbound call service experience (as applicable) adhering to defined targets and set KPI’s</span><br><span>• &nbsp; &nbsp;Ensure end to end resolution of queries within the specified turnaround time&nbsp;</span><br><span>• &nbsp; &nbsp;Be a process expert and help clients understand banking products, value added solutions and digital service options in a way that promotes enthusiasm and true comprehension.</span><br><span>• &nbsp; &nbsp;Proactively identify customer needs to offer additional services and sales opportunities, including cross-selling, referrals, and new business prospects, while ensuring targets are met without engaging in misselling.</span><br><span>• &nbsp; &nbsp;High awareness and adherence to Risk management, regulatory and compliance guidelines.</span><br><span>• &nbsp; &nbsp;Have accuracy and attention to detail and document client interactions in accordance with data confidentiality standards.</span><br><span>• &nbsp; &nbsp;Ability to identify potential disputes/ escalations/trends/process gaps and highlight the same.</span></p><br><br><b>Key Responsibilities</b> <br><p><span><strong>Risk Management</strong></span><br><span>• &nbsp; &nbsp;Ensure compliance with anti-money laundering policies and local regulations.</span><br><span>• &nbsp; &nbsp;Follow Departmental Operating Instructions for timely and accurate processing.</span><br><span>• &nbsp; &nbsp;Continuously enhance productivity to meet standards.</span><br><span>• &nbsp; &nbsp;Uphold company values consistently.</span><br><span>• &nbsp; &nbsp;Adhere to all relevant rules, regulations, and policies.</span></p><br><br> <p><span><strong>Regulatory &amp; Business Conduct&nbsp;</strong></span><br><span>• &nbsp; &nbsp;Display exemplary conduct and live by the Group’s Values and Code of Conduct.&nbsp;</span><br><span>• &nbsp; &nbsp;Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.</span><br><span>• &nbsp; &nbsp;Lead the Client care Centre operations to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; The Right Environment.</span><br><span>• &nbsp; &nbsp;Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.</span><br><span>• &nbsp; &nbsp;Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent)&nbsp;</span></p><br><br><b>Skills and Experience</b> <br><p><span>• &nbsp; &nbsp;Team management</span><br><span>• &nbsp; &nbsp;Leadership, Analytical and Interpersonal skills</span><br><span>• &nbsp; &nbsp;Strong communication skills including good grammar and articulation</span><br><span>• &nbsp; &nbsp;Ability to work under pressure and multitask</span><br><span>• &nbsp; &nbsp;Manage conflicts and solve problems</span><br><span>• &nbsp; &nbsp;Good listening skills</span></p><br><br><b>Qualifications</b> <br><p><span>• &nbsp; &nbsp;Graduate</span><br><span>• &nbsp; &nbsp;Prior Customer Service/Sales experience (based on the role)</span><br><span>• &nbsp; &nbsp;Strong verbal and written communication, negotiation, and interpersonal skills</span><br><span>• &nbsp; &nbsp;Proficient in Excel and adept at navigating multiple systems.</span><br><span>• &nbsp; &nbsp;Agility in responding efficiently and effectively in a dynamic work environment.</span><br><span>• &nbsp; &nbsp;Accountability, Accuracy, and attention to detail</span><br><span>• &nbsp; &nbsp;Proactive and willing to contribute to an international and diverse work culture.</span><br><span>• &nbsp; &nbsp;Has to be very skilled in English spoken and writing skills; Arabic speaking skills will be an advantage &nbsp;</span><br><span>• &nbsp; &nbsp;Should have both Arabic and English speaking skills&nbsp;</span><br><span>• &nbsp; &nbsp;Soft Skills: High levels of empathy, active listening, and conflict resolution skills to handle, for instance, difficult or, on the other hand, dissatisfied customers.</span><br><span>• &nbsp; &nbsp;Technical Proficiency: Ability to multitask and use computer systems, including CRM software and, of course, telephony tools.</span></p><br><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br> <p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br> <p>Together we:</p><br><br> <ul> <li><b>Do the right thing</b>&nbsp;and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li> <li><b>Never settle,</b>&nbsp;continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li> <li><b>Are better together,</b>&nbsp;we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li> </ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b>&nbsp;we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br> <ul> <li><b>Core bank funding for retirement savings, medical and life insurance,</b>&nbsp;with flexible and voluntary benefits available in some locations.</li> <li><b>Time-off</b>&nbsp;including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li> <li><b>Flexible working</b>&nbsp;options based around home and office locations, with flexible working patterns.</li> <li><b>Proactive wellbeing support</b>&nbsp;through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,&nbsp;global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li> <li><b>A continuous learning culture</b>&nbsp;to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li> <li><b>Being part of an inclusive and values driven organisation,</b>&nbsp;one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li> </ul><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> The incumbent in this position is responsible for checking-in and checking-out Hotel guests in a friendly and caring manner according to the Kempinski procedures and Leading Quality Assurance (LQA) standards.&nbsp; At all times, he/she must display a professional and positive image of the hotel as they play a crucial role in the first and last impression the guest receives of the hotel.<br><br><ul><li>Check in the arriving guests and check out the departing guests in a friendly and caring manner according to the Kempinski and Leading Quality Assurance (LQA) standards.&nbsp;</li><li>Ensure that LQA results are above 85%.</li><li>Upon check-in, register guests and assign rooms.&nbsp; Accommodate special requests whenever possible. If needed, assist guests in completing the registration cards.&nbsp; Use suggestive selling techniques to sell rooms and to promote other services of the hotel. Verify the guest’s method of payment and follow established credit-checking procedures or refer cash handling payment to cashiers. &nbsp;</li><li>Upon departure of guests, process the guest check-out procedures. Inquire for last-minute charges.&nbsp; Receive payment from guests. Settle the guest account and give a copy of the invoice.&nbsp;</li><li>Handle all front office cashiers’ transactions such as posting charges to guests and exchanging foreign currency according to the procedures.&nbsp; At the end of the shift, balance their cash float.&nbsp;</li><li>Answer all guest requests and questions in a friendly and caring manner, whether by telephone or in person, provide/receive information, and take appropriate actions or refer the matters to the relevant persons to handle.&nbsp; It may be and not inclusive of issuing a safe deposit box, handling messages or dealing with complaints.&nbsp;</li><li>Coordinate room status updates with the housekeeping department by notifying them of late check-outs, early check-ins, and special requests.&nbsp;</li><li>Keep themselves informed of product and service knowledge as well as the hotel's daily and meeting activities. &nbsp;</li><li>Possess a working knowledge of the room reservation procedures. &nbsp;</li><li>Maintain the neatness of his/her working area.</li></ul> </div>

<p>We are currently recruiting for a semi-government real estate developer in Abu Dhabi, UAE, seeking a detail-oriented Associate – Internal Audit. The successful candidate will support audit engagements, internal control reviews, and process assessments, helping identify risks and strengthen internal controls while working closely with the Senior Manager, Internal Audit. Key Responsibilities: • Support the development of the risk-based Annual Audit Plan through research, data analysis, and risk assessments. Support the development of the risk-based Annual Audit Plan through research, data analysis, and risk assessments. • Execute internal audit engagements, including process walkthroughs, control testing, sample selection, and documentation of audit evidence. • Prepare accurate and well-structured audit working papers that support audit findings and conclusions. • Assist in drafting audit reports, including observations, root cause analyses, risk assessments, and recommendations. • Evaluate the design and effectiveness of internal controls and identify process improvements and control deficiencies. • Assess operational, financial, and compliance risks across business functions and escalate significant findings where appropriate. • Support reviews of new systems, business processes, and transformation initiatives to ensure appropriate risk and control measures are embedded. • Monitor the implementation of agreed management action plans and follow up on the progress of remediation activities. • Assist in coordinating with external auditors by providing audit documentation and responding to information requests. • Contribute to audit reporting through data analysis, preparation of supporting documentation, and management reporting. • Ensure audit activities comply with the International Professional Practices Framework (IIA Standards), COSO Framework, and relevant UAE regulations.</p><p>• Bachelor's degree in Civil Engineering, Construction or a related field, PMP preferred. • 3-5 years of relevant work experience in internal/ external audit, risk advisory, internal controls, or project audit, preferably within real estate, development, construction, infrastructure, hospitality, or asset-intensive sectors • Working Knowledge of IIA Standards and COSO Framework • Familiarity with UAE Real Estate and Property Development Regulations • Critical Thinking • Risk & Controls Fundamentals</p>

<p>We are currently recruiting for a semi-government real estate developer in Abu Dhabi, UAE, seeking a detail-oriented Associate – Internal Audit. The successful candidate will support audit engagements, internal control reviews, and process assessments, helping identify risks and strengthen internal controls while working closely with the Senior Manager, Internal Audit. Key Responsibilities: • Support the development of the risk-based Annual Audit Plan through research, data analysis, and risk assessments. Support the development of the risk-based Annual Audit Plan through research, data analysis, and risk assessments. • Execute internal audit engagements, including process walkthroughs, control testing, sample selection, and documentation of audit evidence. • Prepare accurate and well-structured audit working papers that support audit findings and conclusions. • Assist in drafting audit reports, including observations, root cause analyses, risk assessments, and recommendations. • Evaluate the design and effectiveness of internal controls and identify process improvements and control deficiencies. • Assess operational, financial, and compliance risks across business functions and escalate significant findings where appropriate. • Support reviews of new systems, business processes, and transformation initiatives to ensure appropriate risk and control measures are embedded. • Monitor the implementation of agreed management action plans and follow up on the progress of remediation activities. • Assist in coordinating with external auditors by providing audit documentation and responding to information requests. • Contribute to audit reporting through data analysis, preparation of supporting documentation, and management reporting. • Ensure audit activities comply with the International Professional Practices Framework (IIA Standards), COSO Framework, and relevant UAE regulations.</p><p>• Bachelor's degree in Civil Engineering, Construction or a related field, PMP preferred. • 3-5 years of relevant work experience in internal/ external audit, risk advisory, internal controls, or project audit, preferably within real estate, development, construction, infrastructure, hospitality, or asset-intensive sectors • Working Knowledge of IIA Standards and COSO Framework • Familiarity with UAE Real Estate and Property Development Regulations • Critical Thinking • Risk & Controls Fundamentals</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder</p><br><p>Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.</p><br><ul><li>18,000 trained professionals</li><li>350+ locations worldwide</li><li>Fortune 500</li><li>Globally unified systems</li></ul><br>Job Description<br><p>Expeditors is seeking a Global Account Manager to lead and grow strategic customer relationships across our worldwide network. This role is responsible for managing the global customer relationship, driving business retention and development, strengthening executive and operational alignment, and identifying value-added solutions that support customer supply chain priorities.</p><br><p>The successful candidate will bring strong business development experience, global collaboration skills, analytical capability, and the ability to influence across teams, geographies, and levels of leadership.</p><br><ul><li>Lead the global relationship with assigned customer account(s).</li><li>Drive business retention, growth, and customer satisfaction.</li><li>Develop and execute strategic account plans aligned with customer and Expeditors objectives.</li><li>Identify opportunities for revenue growth, product diversification, and geographic expansion.</li><li>Build relationships across multiple levels of the customer organization, including executive stakeholders.</li><li>Understand customer supply chain strategies, business priorities, and operational challenges.</li><li>Coordinate global collaboration across product, geography, sales, operations, and leadership teams.</li><li>Lead customer business reviews and performance discussions using KPIs and business intelligence.</li><li>Monitor account performance and ensure service expectations and commitments are achieved.</li><li>Identify risks, service gaps, and improvement opportunities while coordinating corrective actions.</li><li>Develop value-added solutions utilizing Expeditors’ products, services, and technology.</li><li>Support customer bids, strategic initiatives, and account expansion opportunities.</li><li>Maintain accurate account activity, opportunities, and customer information within CRM systems.</li><li>Monitor financial performance including revenue, profitability, and yield.</li><li>Travel as needed to support customer relationships and strategic initiatives.</li></ul><br>Qualifications<br><ul><li>University degree or equivalent business qualification.</li><li>Minimum 5 years of Expeditors or industry experience.</li><li>Proven experience in business development and strategic account management.</li><li>Strong knowledge of Expeditors products, services, systems, and operating structure.</li><li>Excellent communication and presentation skills.</li><li>Demonstrated leadership and ability to influence across a global matrix organization.</li><li>Strong analytical and problem-solving skills.</li><li>Proven project management capabilities.</li><li>Proficiency in Microsoft Office and CRM systems.</li><li>Ability to achieve KPI objectives and deliver measurable business results.</li><li>Strong relationship-building and interpersonal skills.</li><li>Charismatic communicator with the ability to connect, influence, and build trust.</li></ul><p><strong>Reporting Structure</strong></p><br><p>The Global Account Manager reports directly to the Regional GAM Director, with a dotted-line reporting relationship to the Corporate Sponsor.</p><br><br>Additional Information<br><p>Expeditors offers excellent benefits:</p><br><ul><li>Paid Annual and Sick Leave</li><li>Health/ Medical Insurance</li><li>Employee Stock Purchase Plan (ESPP)</li><li>Training and Personnel Development Program</li><li>Growth opportunities within the company</li><li>Employee Referral Program Bonus</li></ul><br><br> </div>

???? We're Hiring: Order Processing Coordinator / Order Management Assistant???? Location: United Arab Emirates (Remote)???? Employment Type: Part-Time???? Experience Level: Mid-Level to Senior???? Work Arrangement: Fully Remote About UsWe are a globally focused organization helping businesses manage customer orders efficiently through structured order management, fulfillment coordination, and responsive operational support. Our teams work across sales, inventory, logistics, finance, and customer service to keep orders accurate and moving smoothly across international markets. We value organized professionals who combine attention to detail, accountability, and strong cross-functional communication. The Role We are seeking a detail-oriented order management professional to coordinate orders from initial receipt through fulfillment and completion. You will maintain accurate order information, monitor progress, communicate updates, and help resolve exceptions to support reliable fulfillment and a positive customer experience. This part-time, fully remote opportunity offers flexible working hours and exposure to international e-commerce, fulfillment, logistics, and customer operations. Key Responsibilities Coordinate orders from receipt and verification through fulfillment and completion. Review orders for accuracy, product availability, pricing, customer details, and required information. Enter, update, and maintain accurate order and customer information. Monitor order status, fulfillment progress, delivery timelines, and outstanding actions. Coordinate with sales, inventory, procurement, logistics, finance, and customer service teams. Communicate order confirmations, updates, delays, changes, and exceptions to relevant stakeholders. Identify and resolve routine order discrepancies, processing issues, and fulfillment exceptions. Track purchase orders, stock availability, shipments, and delivery-related information where required. Maintain organized order records, reports, documentation, and transaction histories. Recommend improvements to order workflows, processing accuracy, fulfillment efficiency, and customer experience. Requirements Bachelor's degree or equivalent qualification in Business, Operations, Supply Chain, Logistics, E-Commerce, or a related field is preferred. Minimum of 3+ years of professional experience in order management, order processing, operations, e-commerce, logistics, or customer support is preferred. Strong understanding of order lifecycle management, fulfillment workflows, and transaction processing. Knowledge of inventory availability, order verification, delivery coordination, and customer communication. Familiarity with order management, ERP, e-commerce, spreadsheet, reporting, and productivity systems. Strong numerical accuracy and excellent attention to detail. Ability to investigate discrepancies and resolve routine operational issues effectively. Excellent written and verbal communication skills. Strong organization, follow-up, and time-management abilities. Reliable, proactive, customer-focused, and comfortable working independently in a remote environment. What We Offer Flexible part-time hours with a fully remote working arrangement. Competitive compensation aligned with experience and order management responsibilities. Exposure to international order fulfillment, e-commerce, logistics, and operational workflows. Opportunities to strengthen order coordination, customer operations, inventory awareness, and process improvement skills. Professional development through hands-on involvement in fulfillment and operational efficiency initiatives. A collaborative environment focused on accuracy, responsiveness, customer satisfaction, and reliable order fulfillment.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Solution Architect – Data is responsible for designing, governing, and optimizing enterprise data architecture spanning Oracle OAC and non-Oracle analytics platforms such as Snowflake, Power BI, Azure and cloud data lakes.</p><br><ul><li><p>Bachelor’s degree in computer science, Information Technology.</p></li><li><p>Proven experience (5+ years) as a Data Architect with analytics platforms (Power BI, Oracle OAC, Snowflake, Oracle Analytics, Azure/AWS data services).</p></li><li><p>Strong experience in data modeling (ER Studio, ERwin, PowerDesigner, or similar).</p></li><li><p>Solid understanding of ETL/ELT, APIs, streaming, and integration patterns.</p></li><li><p>Knowledge of data governance, MDM, metadata management, and data quality tools.</p></li><li><p>Deep understanding of Oracle Fusion modules, architecture, and integration patterns.</p></li><li><p>Excellent communication and stakeholder management skills.</p></li><li><p>Ability to translate complex business requirements into scalable technical solutions.</p></li><li><p>Excellent Presentation skills</p></li><li><p>Logical reasoning</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>8–10+ years of experience in data architecture, data engineering roles.</p></li><li><p>Experience working in large, complex, multi-system enterprise environments.</p></li><li><p>Bachelor’s degree in computer science, Information Systems, or related field.</p></li><li><p>Cloud data certifications preferred.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Oversee daily office operations, ensuring all administrative tasks are executed efficiently and effectively to support organizational goals.</li><li>Coordinate and manage schedules, meetings, and travel arrangements for senior management, optimizing their time and resources.</li><li>Develop and maintain filing systems, both electronic and paper-based, to ensure easy access to important documents and information.</li><li>Prepare and edit correspondence, reports, and presentations with an emphasis on clarity, accuracy, and professionalism.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Business Administration or related field, providing a solid foundation for administrative tasks.</li><li>Minimum of 3 years of relevant experience in an administrative or office management role, demonstrating proven capability.</li><li>Proficiency in office software (e.g., MS Office Suite) and familiarity with CRM systems to enhance productivity.</li><li>Strong organizational skills with a keen attention to detail, ensuring accuracy in all tasks and documentation.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>About us</strong></p><br><p>dmg events is an international exhibitions and publishing company. We attract more than 425,000 visitors to our global portfolio of 80 exhibitions each year. Through our global events, our aim is simple. We want to accelerate business through face-to-face events, which is why we work so hard to bring people together, creating opportunities for them to network, learn and do business. dmg events is part of the Daily Mail Group Trust (DMGT). DMGT Manages a diverse, multinational portfolio of companies with total revenues of £2bn, that provide businesses and consumers with compelling information, analysis, insight, events, news, and entertainment.</p><br><p><strong>Job Purpose: </strong>The Human Resources Director - MEAA is responsible for developing and executing the overall people strategy to support the division's business objectives. As a strategic business partner, the HR Director - MEAA will lead all aspects of human capital management, including talent acquisition, divisional development, employee engagement, performance management, learning &amp;amp; development, rewards, culture, and HR operations. Operating within a dynamic and fast-paced events business, this role will ensure the division attracts, develops, and retains high-performing talent while fostering an agile, collaborative, and high-performance culture.</p><br><p><strong>Key Accountabilities:<br>Strategic HR Leadership</strong></p><br><ul><li>Develop and implement the organization's HR strategy aligned with business goals and growth plans.</li><li>Act as a trusted advisor to the executive leadership team on all people-related matters.</li><li>Drive organizational design and workforce planning to support evolving business needs.</li><li>Lead change management initiatives during business transformation and growth.</li><li>Develop succession planning and leadership development strategies.</li></ul><p><strong>Talent Acquisition &amp;amp; Workforce Planning</strong></p><br><ul><li>Develop talent acquisition strategies to attract high-quality professionals across event operations, commercial, creative, production, and corporate functions.</li><li>Build strong employer branding initiatives to position the organization as an employer of choice.</li><li>Partner with business leaders on manpower planning and hiring forecasts.</li><li>Improve recruitment processes, quality of hire, and candidate experience.</li><li>Build talent pipelines for critical and niche event-related roles.</li></ul><p><strong>Performance &amp;amp; Talent Management</strong></p><br><ul><li>Lead the organization's performance management framework.</li><li>Drive goal setting, performance reviews, calibration, and talent assessments.</li><li>Identify high-potential employees and develop succession plans.</li><li>Design career progression frameworks and internal mobility programs.</li><li>Coach senior leaders on performance and people management.</li></ul><p><strong>Learning &amp;amp; Leadership Development</strong></p><br><ul><li>Develop learning strategies aligned with business capability requirements.</li><li>Build leadership development programs for managers and future leaders.</li><li>Strengthen functional and behavioural competencies across the organization.</li><li>Promote a culture of continuous learning and professional development.</li></ul><p><strong>Employee Experience &amp;amp; Culture</strong></p><br><ul><li>Champion a high-performance, inclusive, and values-driven culture.</li><li>Lead employee engagement initiatives and action planning.</li><li>Strengthen employee communication and feedback mechanisms.</li><li>Drive diversity, equity, inclusion, and well-being initiatives.</li><li>Enhance employee retention through meaningful engagement programs.</li></ul><p><strong>Compensation &amp;amp; Benefits</strong></p><br><ul><li>Oversee compensation, benefits, and recognition strategies.</li><li>Ensure market competitiveness through regular benchmarking.</li><li>Manage annual salary reviews, bonus cycles, and incentive programs.</li><li>Maintain internal equity and pay governance.</li></ul><p><strong>HR Operations &amp;amp; Compliance</strong></p><br><ul><li>Ensure HR policies and procedures remain compliant with applicable labour laws.</li><li>Oversee employee lifecycle processes from onboarding through offboarding.</li><li>Drive HR process improvements and digital transformation initiatives.</li><li>Ensure effective HR governance, documentation, and reporting.</li><li>Manage HR systems and workforce analytics.</li></ul><p><strong>Employee Relations</strong></p><br><ul><li>Build trusted relationships across all levels of the organization.</li><li>Resolve complex employee relations matters fairly and effectively.</li><li>Guide leaders on disciplinary processes and conflict resolution.</li><li>Promote a positive workplace built on trust, transparency, and accountability.</li></ul><p><strong>HR Analytics &amp;amp; Business Insights</strong></p><br><ul><li>Develop meaningful HR dashboards and executive reporting.</li><li>Use data to inform strategic workforce decisions.</li></ul><p><strong>Leadership Responsibilities</strong></p><br><ul><li>Lead, mentor, and develop the HR team.</li><li>Foster a collaborative, service-oriented HR function.</li><li>Build HR capabilities that support business growth and operational excellence.</li><li>Promote innovation and continuous improvement within HR.</li></ul><p><strong>Qualifications, experience &amp;amp; skills:</strong></p><br><p><strong>Qualifications:</strong></p><br><ul><li>Bachelor's degree in Human Resources, Business Administration, Psychology, or related field.</li><li>Master's degree in Human Resources, Business Administration (MBA), or equivalent preferred.</li><li>Professional HR certifications (SHRM-SCP, CIPD, SPHR, CHRP, or equivalent) are an advantage.</li></ul><p><strong>Minimum Experience:</strong></p><br><ul><li>15+ years of progressive HR experience.</li><li>Minimum 7–10 years in senior HR leadership roles, managing and leading a team.</li><li>Experience supporting high-growth, project-based, or service-driven organizations.</li><li>Prior experience within events, entertainment, hospitality, media, experiential marketing, or similar industries is highly desirable.</li><li>Proven experience partnering with executive leadership on organizational strategy.</li><li>Experience partnering with senior leadership teams and acting as a strategic business partner.</li><li>Strong exposure to multi-country HR management across the Middle East.</li><li>Deep understanding of UAE labour laws, Middle East employment regulations, and regional HR practices.</li></ul><p><strong>Technical Competencies:</strong></p><br><ul><li>Strategic HR Management</li><li>Organizational Design</li><li>Talent Management</li><li>Workforce Planning</li><li>Leadership Development</li><li>Compensation &amp;amp; Benefits</li><li>HR Analytics</li><li>Employment Law</li><li>Change Management</li><li>HR Technology and Digital Transformation</li></ul><p><strong>Leadership Competencies:</strong></p><br><ul><li>Strategic thinking</li><li>Executive presence</li><li>Influencing and stakeholder management</li><li>Business acumen</li><li>Decision-making</li><li>Coaching and mentoring</li><li>Emotional intelligence</li><li>Conflict resolution</li><li>Change leadership</li><li>Innovation mindset</li><li>Results orientation</li></ul><p>&amp;nbsp;</p><br><p><strong>'Please take the time to read the job description, you must meet all the criteria set out above for your application to be considered. We do check all applications, and suitable candidates will be contacted within 5 days. If you are not contacted by us within 5 working days, please consider your application unsuccessful at this time.'</strong></p><br><p>#LI-DNI</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are looking for talented early-career professionals to join the team implementing and supporting our in-house HR Management System, currently used by government entities and leading organizations across the United Arab Emirates. The role combines an understanding of HR processes with direct client engagement, training, and knowledge transfer.</p><p><b>Duties and Responsibilities</b></p><ul><li>Receive client inquiries and support requests through the approved channels (phone, email, ticketing system), analyse them, and follow through to closure within the agreed service levels (SLA).</li><li>Participate in system implementation at client sites: setting up master data, supporting data migration activities, preparing test data, and executing User Acceptance Testing (UAT).</li><li>Understand client requirements and document them clearly and accurately, translating them into actionable input for the technical team.</li><li>Prepare and maintain user guides, technical documentation, process flow maps, and troubleshooting steps for recurring issues.</li><li>Deliver training and knowledge transfer sessions to end users and monitor system usage throughout the post-implementation transition period.</li><li>Coordinate with the development and quality assurance teams to track feedback and change requests through to delivery.</li><li>Prepare periodic reports on request status and recurring issues and propose improvements to the system and related procedures.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Required Qualifications</b></p><ul><li>Bachelor's degree or Diploma in Information Technology, Information Systems, Human Resources, or a related field.</li><li>Full command of Arabic, spoken and written (essential requirement), with the ability to prepare formal correspondence and documentation in both Arabic and English.</li><li>Proficiency in English, written and spoken.</li><li>Strong communication skills and the ability to explain technical concepts and system workflows clearly.</li><li>A basic understanding of HR processes (employee affairs, leave, time and attendance, payroll, performance appraisal) is preferred.</li><li>Ability to organise and plan daily work, work under pressure, and prioritise effectively.</li><li>Proficiency in Microsoft Office, particularly Excel.</li><li>Currently residing in the United Arab Emirates.</li></ul><p><b>Additional Advantages</b></p><ul><li>Previous experience or an internship with an HR management system.</li><li>Experience working with government entities.</li><li>Familiarity with customer request management systems.</li></ul><p><br></p></div>

<ul><li><p>Receive client inquiries and support requests through the approved channels (phone, email, ticketing system), analyse them, and follow through to closure within the agreed service levels (SLA).</p></li><li><p>Participate in system implementation at client sites: setting up master data, supporting data migration activities, preparing test data, and executing User Acceptance Testing (UAT).</p></li><li><p>Understand client requirements and document them clearly and accurately, translating them into actionable input for the technical team.</p></li><li><p>Prepare and maintain user guides, technical documentation, process flow maps, and troubleshooting steps for recurring issues.</p></li><li><p>Deliver training and knowledge transfer sessions to end users and monitor system usage throughout the post-implementation transition period.</p></li><li><p>Coordinate with the development and quality assurance teams to track feedback and change requests through to delivery.</p></li><li><p>Prepare periodic reports on request status and recurring issues and propose improvements to the system and related procedures.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree or Diploma in Information Technology, Information Systems, Human Resources, or a related field.</p></li><li><p>Full command of Arabic, spoken and written (essential requirement), with the ability to prepare formal correspondence and documentation in both Arabic and English.</p></li><li><p>Proficiency in English, written and spoken.</p></li><li><p>Strong communication skills and the ability to explain technical concepts and system workflows clearly.</p></li><li><p>A basic understanding of HR processes (employee affairs, leave, time and attendance, payroll, performance appraisal) is preferred.</p></li><li><p>Ability to organise and plan daily work, work under pressure, and prioritise effectively.</p></li><li><p>Proficiency in Microsoft Office, particularly Excel.</p></li><li><p>Currently residing in the United Arab Emirates.</p></li></ul><br><p><strong>Additional Advantages</strong></p><ul><li><p>Previous experience or an internship with an HR management system.</p></li><li><p>Experience working with government entities.</p></li><li><p>Familiarity with customer request management systems.</p></li></ul><br><p>We are looking for talented early-career professionals to join the team implementing and supporting our in-house HR Management System, currently used by government entities and leading organizations across the United Arab Emirates. The role combines an understanding of HR processes with direct client engagement, training, and knowledge transfer.</p><br>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Ensures proper coding of documents in accordance with the regulator’ coding guidelines and regulations.</p><p><strong>Responsibilities</strong></p><ul><li><p>Assigns accurate <strong>ICD-9 / ICD-10-CM / CPT / HCPCS / DRG</strong> codes for diagnoses and procedures based on documented clinical information.</p></li><li><p>Ensures final diagnoses and operative procedures documented by physicians are valid and complete.</p></li><li><p>Abstracts relevant information from health records to identify <strong>secondary complications and co-morbidities</strong>.</p></li><li><p>Reviews medical records for <strong>documentation consistency and adequacy</strong>, ensuring diagnoses reflect the care provided.</p></li><li><p>Computes and assigns correct <strong>DRG coding for all inpatient cases</strong>.</p></li><li><p>Provides <strong>training and guidance</strong> to coders and Medical Records Technicians, including updates on coding standards and regulations.</p></li><li><p>Analyzes physician documentation to ensure correct <strong>Evaluation &amp; Management (E&amp;M) level assignment</strong> using appropriate CPT codes.</p></li><li><p>Ensures coding compliance with <strong>HAAD guidelines and regulatory requirements</strong>.</p></li><li><p>Provides constructive <strong>feedback to physicians</strong> on coding discrepancies or documentation gaps.</p></li><li><p>Keeps up to date with the latest <strong>coding systems, versions, and HAAD directives</strong>.</p></li><li><p>Performs additional job-related duties as assigned.</p></li><li><p>Undertakes any other responsibilities assigned by the <strong>Head of Department (HOD)</strong> within the job scope.</p></li></ul><p><strong>OSH &amp; Compliance Responsibilities:</strong></p><ul><li><p>Complies with all <strong>Occupational Safety &amp; Health (OSH)</strong> and infection control policies and procedures.</p></li><li><p>Works in accordance with established <strong>OSH procedures and responsibilities</strong>.</p></li><li><p>Maintains familiarity with <strong>emergency and evacuation procedures</strong>.</p></li><li><p>Reports <strong>hazards, incidents, and near misses</strong>, and assists in risk assessments and incident reporting.</p></li><li><p>Adheres to <strong>waste management policies and procedures</strong>.</p></li><li><p>Participates in <strong>OSH and infection control training, mock drills, and awareness programs</strong>.</p></li><li><p>Utilizes appropriate <strong>personal protective equipment (PPE)</strong> and safety systems.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor’s Degree in <strong>Allied Health Sciences</strong> or a related field.</p></li><li><p>Minimum <strong>2 years of coding experience</strong>.</p></li><li><p>Valid certification:</p><ul><li><p><strong>Certified Coding Associate (CCA)</strong> – AHIMA, or</p></li><li><p><strong>Certified Professional Coder (CPC)</strong> – AAPC.</p></li></ul></li><li><p>Proficient in <strong>computer applications</strong>, including MS Office.</p></li><li><p>Excellent <strong>oral and written communication skills</strong> in English.</p></li></ul><p><strong>Performance Criteria:</strong></p><ul><li><p>Achieves core objectives aligned with <strong>management and stakeholder expectations</strong>.</p></li><li><p>Demonstrates ability to <strong>work collaboratively and maintain professional interactions</strong>.</p></li><li><p>Effectively manages <strong>multiple tasks</strong>, adapts to changing priorities, and meets deadlines.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong><u><em>Operational Responsibilities</em>:</u></strong></p><ul><li><strong>Requirements Gathering: </strong>Elicit, document, and manage business and functional requirements from diverse stakeholders.</li><li><strong>Business Process Analysis: </strong>Map, evaluate, and optimize workflows to ensure efficiency, scalability, and compliance.</li><li><strong>Solution Design</strong>: Collaborate with technical teams to translate requirements into functional specifications and system designs.</li><li><strong>Testing &amp; Validation: </strong>Participate in UAT planning and execution, ensuring delivered solutions meet agreed requirements.</li><li><strong>Change Management: </strong>Support impact assessments, communication, and adoption strategies for system or process changes.</li><li><strong>Documentation: </strong>Produce high-quality business requirement documents (BRDs), user stories, process models, and reports.</li><li><strong>Stakeholder Engagement: </strong>Conduct workshops, presentations, and meetings to align expectations and outcomes.</li><li><strong>Mentorship: </strong>Provide guidance, coaching, and peer reviews for junior business analysts.</li><li><strong>Continuous Improvement: </strong>Promote the use of BA standards, methodologies, and tools (Agile, Waterfall, BPM).</li><li><strong>Compliance: </strong>Ensure adherence to organizational policies, governance frameworks, and information security standards.</li></ul><p><strong><u>Technical Skills:</u></strong></p><ul><li>Strong knowledge of business process modelling techniques, with <strong>proficiency in BPMN (latest version)</strong> and UML.</li><li>Experience with <strong>process automation tools (e.g., Camunda, Nintex K2, etc.)</strong>.</li><li>Understanding of <strong>application integration requirements</strong>, APIs, and enterprise data flows.</li><li>Proficiency with tools such as <strong>JIRA, Confluence, MS Visio</strong>, or similar.</li><li>Familiarity with testing practices, UAT, and quality assurance frameworks.</li><li>Strong ability to produce <strong>professional Business Requirement Documents (BRDs), user stories, and process models</strong> with excellent written communication skills.</li><li>Understanding of enterprise applications, APIs, and data analysis fundamentals.</li><li>Familiarity with testing practices, UAT, and quality assurance frameworks.</li><li>Proficiency in Quality Assurance (QA) methodologies, practices, and tools</li></ul><p><strong><u>Required Experience</u></strong></p><ul><li>Minimum of <strong>4–5 years of business analysis experience</strong> with strong exposure to large-scale IT and digital transformation projects.</li><li>Proven track record in <strong>requirement elicitation, stakeholder management, and process modeling</strong>.</li><li><strong>Experience working in higher education environments</strong>, with knowledge of <strong>student information systems, learning management systems, and related academic/administrative processes</strong>.</li><li>Demonstrated experience in <strong>Agile and Waterfall methodologies</strong>, enterprise applications, and project delivery.</li><li>Experience in <strong>process optimization, automation, and integration across enterprise platforms</strong></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Need a Business Analyst – Experience in the education sector.</p><p></p></section>

Key Responsibilities Manage and process inpatient insurance pre-approval requests in a timely manner. Liaise with insurance providers to obtain approvals and ensure compliance with payer requirements. Review patient documentation and clinical information to support authorization requests. Follow up on pending approvals and communicate status updates to relevant stakeholders. Coordinate with clinical, nursing, and administrative teams to ensure a smooth patient journey. Maintain accurate records of authorizations and related correspondence. Ensure compliance with hospital policies, insurance regulations, and revenue cycle processes. Requirements Bachelor's degree or diploma in a relevant field. Minimum 2 years of experience in insurance approvals, medical claims, or revenue cycle management within a healthcare setting. Strong knowledge of UAE insurance regulations and payer requirements. Experience handling inpatient pre-authorizations and approvals is highly preferred. Excellent communication, organizational, and follow-up skills. Proficiency in Microsoft Office and hospital information systems.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Black &amp; Grey HR is recruiting for a leading investment group in the UAE. Our client is seeking an experienced Assistant Manager – PropTech to manage and deliver the digital roadmap for its real estate business while serving as the Yardi System Administrator. This role will be responsible for managing Yardi applications, supporting PropTech initiatives, optimizing business systems, and ensuring seamless digital operations across the real estate portfolio.<br><br><br><b>Key Responsibilities</b><br><br><u>PropTech Strategy &amp; Digital Roadmap</u><br><br>- Drive the digital roadmap for the real estate business by delivering innovative PropTech solutions aligned with business objectives.<br><br>- Identify opportunities to improve operational efficiency through digital transformation initiatives.<br><br>- Manage real estate project management systems and other business-critical applications supporting the business unit.<br><br><br><u>Yardi System Administration</u><br><br>- Administer, configure, maintain, and optimize the Yardi platform, including software updates, customizations, and enhancements.<br><br>- Manage user accounts, security roles, permissions, and system access.<br><br>- Ensure data accuracy, integrity, and consistency across all Yardi modules.<br><br>- Support the implementation of new Yardi modules and platform enhancements.<br><br>- Monitor system performance and recommend continuous improvements.<br><br><br><u>Application Support &amp; Business Systems</u><br><br>- Provide functional and technical support to business users by troubleshooting and resolving Yardi-related issues.<br><br>- Generate financial, operational, leasing, and management reports using Yardi reporting tools.<br><br>- Collaborate with cross-functional teams to integrate Yardi with other enterprise applications.<br><br>- Maintain application availability and ensure SLA compliance for all property business applications.<br><br><br><u>Vendor &amp; Stakeholder Management</u><br><br>- Serve as the primary point of contact for all Yardi-related technical matters.<br><br>- Manage external support vendors, procurement activities, budgets, and service contracts.<br><br>- Work closely with business stakeholders to prioritize enhancements and deliver technology initiatives.<br><br>- Coordinate end-to-end execution with business users, procurement teams, and technology vendors.<br><br><br><u>Governance &amp; Compliance</u><br><br>- Develop and maintain system documentation, workflows, SOPs, and operational procedures.<br><br>- Ensure compliance with company policies, governance standards, and industry regulations.<br><br>- Support continuous process improvement initiatives across PropTech platforms.<br><br></span><br><span>Requirements- Bachelor's degree in Information Technology, Business Administration, Computer Science, or a related field.<br><br>- Proven hands-on experience with Yardi Voyager (mandatory).<br><br>- Experience with Yardi RENTCafe, Yardi Leasing, or other Yardi modules is highly preferred.<br><br>- Strong understanding of property management and real estate business processes.<br><br>- Experience in system testing, troubleshooting, implementation, and issue resolution.<br><br>- Proven project management experience delivering system upgrades and application enhancements.<br><br>- Excellent analytical, problem-solving, and communication skills.<br><br>- Ability to communicate technical concepts effectively to business stakeholders.<br><br>- Yardi or other property management software certifications are desirable.<br><br>- UAE work experience is highly preferred.<br><br>- Arabic language proficiency is an advantage.<br><br><br><u>Required Skillset</u><br>- Expertise in Yardi Voyager administration and PropTech platforms.<br><br>- Strong understanding of property management, leasing, and real estate operational workflows.<br><br>- Experience integrating enterprise applications and business systems.<br><br>- Strong reporting, data management, and system optimization capabilities.<br><br>- Application lifecycle management, troubleshooting, and user support expertise.<br><br>- Vendor management, budgeting, procurement, and SLA management experience.<br><br>- Strong stakeholder management and cross-functional collaboration skills.<br><br>- Excellent documentation, governance, communication, and presentation abilities.<br><br></span><br><span>Benefits- Competitive Salary + Benefits Package<br><br></span><br> </div>

We are seeking a highly skilled and technically accomplished Senior Software Architect to define, govern, and evolve the architecture of complex software systems. This role is responsible for establishing scalable application frameworks, designing secure and resilient data architectures, and driving technical excellence across the software development lifecycle. The ideal candidate combines deep engineering expertise with a strong understanding of security, cloud-native technologies, distributed systems, and modern application design principles.<br><br>Key Responsibilities<br><br>Enterprise Application Architecture<br><br>Design and maintain end-to-end architecture for large-scale software solutions, including web applications, APIs, microservices, and backend services. Establish architectural standards, design patterns, and development guidelines to support long-term scalability and maintainability. Evaluate technology stacks and recommend solutions aligned with business and technical requirements. <br><br>Data Architecture & Information Management<br><br>Develop secure and scalable data models for structured and unstructured data environments. Define strategies for data segregation, access control, encryption, retention, and lifecycle management. Ensure data architectures support performance, compliance, reliability, and future growth requirements. <br><br>Distributed Systems & Integration Design<br><br>Architect event-driven and service-oriented solutions that support high availability, fault tolerance, and operational resilience. Design integrations between internal and external systems using APIs, messaging platforms, and asynchronous processing mechanisms. Optimize system performance through effective workload distribution and resource utilization. <br><br>Security Architecture<br><br>Integrate security principles into system design, application architecture, and development processes. Define controls for authentication, authorization, encryption, secrets management, and secure communications. Ensure architectures align with industry-recognized security standards and secure-by-design principles. <br><br>Identity & Access Management<br><br>Design and implement enterprise identity solutions leveraging modern authentication and authorization frameworks. Define access control models using role-based, attribute-based, or policy-driven approaches. Establish secure token management, federation, and single sign-on architectures. <br><br>Threat Modeling & Architecture Governance<br><br>Lead architecture reviews and threat modeling exercises throughout project lifecycles. Identify design risks, security gaps, trust boundary concerns, and potential attack vectors during early-stage planning. Provide architectural recommendations to mitigate security, performance, and operational risks. <br><br>Technical Leadership & Engineering Enablement<br><br>Mentor software engineers and technical leads on architecture best practices and emerging technologies. Collaborate with stakeholders to translate business requirements into scalable technical solutions. Support development teams with architectural guidance, troubleshooting, and design reviews. <br><br>Continuous Improvement & Innovation<br><br>Evaluate new technologies, frameworks, and architectural approaches to improve system capabilities. Drive modernization initiatives, cloud adoption strategies, and platform optimization efforts. Promote engineering excellence through automation, observability, and reliability-focused design. <br><br>Required Qualifications<br><br>Professional Experience<br><br>Minimum 8 years of experience in software engineering, solution architecture, or systems design. Demonstrated experience designing and delivering large-scale enterprise applications and distributed systems. Proven success leading architectural initiatives across complex technical environments. <br><br>Architecture & Software Design<br><br>Strong expertise in software architecture patterns, domain-driven design, microservices, and API-first development. Experience designing scalable, resilient, and maintainable systems in production environments. Deep understanding of database architecture, data modeling, and integration strategies. <br><br>Security Engineering Knowledge <br><br>Thorough understanding of secure software development practices and application security principles. Strong knowledge of:OWASP Top 10 OWASP API Security Top 10 Secure coding methodologies Threat modeling techniques Vulnerability management and risk mitigation <br>Identity & Access Management <br><br>Hands-on experience designing solutions based on:OAuth 2.0 Open ID Connect (OIDC) SAML 2.0 JWT-based authentication and authorization <br>Cloud & Modern Infrastructure<br><br>Experience designing architectures on public cloud platforms such as AWS, Microsoft Azure, or Google Cloud Platform. Knowledge of containerized environments, orchestration platforms, and infrastructure-as-code practices. Familiarity with event-driven architectures, distributed messaging systems, and scalable storage solutions. <br><br>Engineering Leadership<br><br>Strong communication and stakeholder management skills. Experience facilitating architecture reviews, technical workshops, and strategic planning sessions. Ability to influence technical direction and guide engineering teams toward architectural best practices. <br><br>Preferred Qualifications<br><br>Experience designing solutions within highly regulated, security-sensitive, or mission-critical environments. Knowledge of zero-trust architecture, platform engineering, observability, and reliability engineering concepts. Experience with large-scale modernization, cloud transformation, or digital platform initiatives. Familiarity with performance engineering, resiliency testing, and disaster recovery architecture. <br><br>Preferred Certifications<br><br>Certified Software Security Lifecycle Professional (CSSLP) AWS Certified Solutions Architect – Professional Microsoft Certified: Azure Solutions Architect Expert Certified Information Systems Security Professional (CISSP) TOGAF Certification Offensive Security Certifications (OSCP, OSWE) <br><br>Senior Secure Software Architect in Abu Dhabi, United Arab Emirates

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, &nbsp;where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.</p><br>The Position<p><b>The Opportunity</b></p><br><p><span>We are seeking a highly motivated and detail-oriented individual to join our team as a Regulatory Policy Associate. In this dynamic role, you will play a critical part in enhancing our regulatory intelligence and policy advocacy across the EEMEA region. </span></p><br><p><b><span>Main Responsibilities</span></b></p><br><p>- <span>Conducting comprehensive intelligence digests and analyses to create insightful dashboards, slides, and summaries, capturing key regulatory updates within the EEMEA region internally and externally.</span></p><br><p><span>- Assisting in the empowerment program ( capability building program) by converting global strategies into effective training materials for local affiliates, and developing cross-country comparison insights that leverage your understanding of diverse local landscapes.</span></p><br><p><span>- Facilitating the operation of the EEMEA Regulatory Policy Community of Practice, including organizing meetings, agenda creation,&nbsp; documenting minutes, coordinating with members, and managing project-based teams ("topic-based squads").</span></p><br><p><span>- Enhancing the communication of regulatory policy value through the creation of supportive visual materials for the leadership team, maintaining the EEMEA regulatory policy Community of Practice web page, crafting success story visuals and summaries, and assisting with various external and internal events.</span></p><br><p><span>- Contributing to research efforts and connecting with internal stakeholders for the development of regional and local position papers on a variety of topics, ensuring that our regulatory stances are well-informed and robust.</span></p><br><p><span>- Supporting the Regradar regulatory monitoring tool by ensuring that regulatory cases are thoroughly evaluated and assessed within specified timelines, maintaining high standards of compliance and awareness.</span></p><br><p><b>Who you are</b></p><br><p>Required experience and competencies<br>- A minimum of 3 years of experience in regulatory - within medtech industry is a plus</p><br><p>- Experience in project management and the ability to manage multiple priorities in a fast-paced environment.</p><br><p>- Familiarity with regulatory policy frameworks and a keen interest in staying updated with global regulatory trends is a plus</p><br><p>- Strong analytical skills and the ability to interpret complex regulatory information.</p><br><p>- Excellent communication skills, both written and verbal, with proficiency in creating clear and compelling presentations.</p><br><p><b>NOTE: This role is a contractor, the employment agreement will be signed through a third party agency</b></p><br>Who we are<p>A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.</p><br><p><br>Let’s build a healthier future, together.</p><br><p><b>Roche is an Equal Opportunity Employer.</b></p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Position: </strong>Senior Manager – FinTech &amp; Innovation Business Development</p><p><strong>Location:</strong> Dubai, UAE</p><br><p><u>About the Role</u></p><p>A leading organization in the financial services sector is seeking an experienced <strong>Senior Manager – FinTech &amp; Innovation Business Development</strong> to drive business growth, develop strategic partnerships, and strengthen relationships with clients and ecosystem partners. This role is ideal for a commercially driven professional with strong knowledge of the financial services and FinTech landscape, excellent stakeholder management skills, and a passion for building high-value business relationships.</p><br><p><strong>Key Responsibilities</strong></p><ul><li><p>Develop and manage relationships with strategic clients, channel partners, and key stakeholders to drive business growth.</p></li><li><p>Identify, attract, and onboard new clients and business partners across local and international markets.</p></li><li><p>Build and execute business development strategies to support organizational growth objectives.</p></li><li><p>Conduct market research and competitor analysis to identify emerging opportunities, industry trends, and market developments.</p></li><li><p>Support the development of market entry strategies and client acquisition initiatives.</p></li><li><p>Manage the end-to-end client onboarding journey while coordinating with internal stakeholders to ensure a seamless client experience.</p></li><li><p>Maintain high levels of client satisfaction by providing proactive relationship management and ongoing support.</p></li><li><p>Collaborate with cross-functional teams to improve business processes, enhance client experience, and optimize operational efficiency.</p></li><li><p>Support CRM enhancement initiatives and leverage data to improve client engagement and productivity.</p></li><li><p>Represent the organization at industry events, conferences, networking forums, and business meetings to strengthen market presence and generate new opportunities.</p></li><li><p>Promote the organization's value proposition and maintain a consistent professional brand image.</p></li><li><p>Ensure compliance with organizational policies, information security requirements, and governance standards.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Requirements</p><ul><li><p>Bachelor's degree in Business Administration, Marketing, Finance, or a related discipline.</p></li><li><p>6–8 years of experience in business development, client relationship management, or partnership development within the financial services sector.</p></li><li><p>At least 4 years of managerial or leadership experience.</p></li><li><p>Strong understanding of the financial services, FinTech, banking, or innovation ecosystem.</p></li><li><p>Proven track record of developing strategic partnerships and delivering business growth.</p></li><li><p>Excellent relationship management, communication, negotiation, and presentation skills.</p></li><li><p>Strong analytical, strategic thinking, and problem-solving capabilities.</p></li><li><p>Experience working with CRM systems and managing client engagement processes.</p></li><li><p>Fluent in English (Arabic is an advantage).</p></li></ul><p><br><u>Preferred Background</u></p><p>Experience within one or more of the following sectors is highly desirable:</p><ul><li><p>Financial Services</p></li><li><p>Banking</p></li><li><p>FinTech</p></li><li><p>Digital Payments</p></li><li><p>Wealth &amp; Asset Management</p></li><li><p>Capital Markets</p></li><li><p>Financial Technology Ecosystems</p></li><li><p>Innovation Hubs</p></li><li><p>Regulatory or Financial Free Zones</p></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves While each project involves unique tasks, contributors may: Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims; Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps; Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team; Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers; Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs.<br> chat), and clarity without over-promising.<br> What we look for This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects.<br> Ideally, contributors will have: Degree in Finance, Business Administration, Economics, Communications, Psychology, Marketing, or any related field; 2+ years of customer service, banking, retail, or financial services experience; Current or recent experience in customer service &amp; support, or banking &amp; financial roles, or adjacent roles; Routing judgment — clear instinct for what is and isn't servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation; QA analyst, call-center trainer, or conversation designer background is a strong positive signal; Strong written English (C1+).<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>