وظائف كول سنتر - رأس الخيمة الإمارات

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The role is responsible of identifying and implementing efficiency improvement, quality complaints reduction, Process enhancement and automation opportunities. You will focus on creating opportunities for various Designing and Prepress aspects, such as resource optimization, cost reduction, Innovation and technological advancement, efficiency improvement, customer engagement, quality control &amp; assurance, market research and trends, team’s building and process automation. Role is focused on various strategic aspects of the business, contributing to its success and competitiveness This position is a blend of technical expertise, creative vision, and effective leadership to drive success.</p><br><p>The position is responsible for resource planning and optimization, review and establish plans and strategies to uplift the department, training and mentoring the team, product development &amp; Innovation support, implementing and directing the production activities of the company in a designated area to achieve the department objectives. Leading the team by establishing goals and monitoring the growth and progress reports which is essential in determining potentials of the team in designing and prepress improvement. You should develop techniques to address the resource optimization targets, quality improvement and arrange technical trainings, expand to maintain the targeted objectives in order to uplift the day-to-day operation of the department.</p><br><p>Including but not limited to resource planning and acquiring, SOPs updating, efficiency improvement, cost reduction, quality improvement, technology advancement &amp; automation, technical presentation, product compliance and reporting to the management.</p><br><p><strong>Prepress Management:</strong></p><p>· Oversee and manage the prepress department, including staff, equipment, and workflow.</p><p>· Ensure the timely and accurate preparation of customer files for printing, including file checking, color management, and imposition.</p><p>· Collaborate with production teams to optimize printing processes, reduce errors, and enhance print quality.</p><p>· Stay updated on industry trends and technological advancements in prepress to recommend and implement improvements.</p><p><strong>Design and Creative Management:</strong></p><p>· Lead and manage a team of graphic designers and creative professionals.</p><p>· Coordinate design projects from concept to completion, ensuring alignment with customer requirements and brand guidelines.</p><p>· Review and approve design concepts, layouts, and proofs, ensuring they meet quality standards.</p><p>· Foster a creative and collaborative work environment, encouraging innovation and fresh design ideas.</p><p><strong>Customer Engagement:</strong></p><p>· Interact with clients to understand their design and prepress needs, providing expert guidance and solutions.</p><p>· Collaborate with sales and customer service teams to ensure customer satisfaction and project success.</p><p>· Handle customer feedback and resolve any issues related to design or prepress processes.</p><p><strong>Quality Assurance:</strong></p><p>· Implement and maintain quality control procedures to ensure error-free output in prepress and design work.</p><p>· Conduct regular checks and audits to verify compliance with quality standards.</p><p>· Troubleshoot and resolve technical issues related to prepress and design software and equipment.</p><p><strong>Resource Management:</strong></p><p>· Manage budgetary considerations for the prepress and design center, including equipment maintenance and software licenses.</p><p>· Monitor and allocate resources effectively to meet project deadlines and business goals.</p><p>· <strong>Quality Assurance:</strong> Ensuring the quality and accuracy of printed materials is critical in the printing and packaging industry. The manager is responsible for implementing and maintaining rigorous quality control procedures in both design and prepress activities. This contributes to customer satisfaction, minimizes errors, and reduces waste, thereby enhancing the company's reputation and competitiveness.</p><p>· <strong>Efficiency Improvement:</strong> Streamlining prepress processes and design workflows is essential to improve efficiency and reduce production time. The manager identifies bottlenecks, optimizes resource allocation, and implements technological advancements to enhance productivity. This strategic focus on efficiency can lead to cost savings and increased competitiveness.</p><p>· <strong>Innovation and Technology Adoption:</strong> Staying abreast of technological advancements in design, prepress, and printing is crucial. The manager should identify and recommend the adoption of new technologies, software, and equipment that can improve the company's capabilities, enhance print quality, and reduce production costs. Strategic investments in technology can provide a competitive edge.</p><p>· <strong>Customer Engagement:</strong> Collaborating closely with customers and sales teams, the manager helps understand client needs and preferences. By offering design and prepress solutions that align with customer requirements and market trends, the manager contributes to customer loyalty and repeat business, which is vital for long-term success.</p><p>· <strong>Cost Management:</strong> Managing the budget for design and prepress operations is part of the manager's role. This includes controlling expenses related to software licenses, equipment maintenance, and staffing. Effective cost management contributes to the company's profitability and strategic sustainability.</p><p>· <strong>Talent Development:</strong> Attracting and retaining skilled designers and prepress professionals is essential for consistent high-quality output. The manager is responsible for recruiting, training, and developing a talented team. A strategically focused approach to talent management ensures that the company maintains a competitive advantage in design and prepress capabilities.</p><p>· <strong>Market Research and Trends:</strong> Keeping an eye on market trends, consumer preferences, and competitors' offerings is crucial. The manager should provide insights into emerging design and packaging trends, helping the company adapt and innovate to meet changing market demands.</p><p>· <strong>Environmental Responsibility:</strong> As sustainability becomes increasingly important, the manager can play a strategic role in implementing eco-friendly design and printing practices. This not only aligns with corporate social responsibility but also meets the demands of environmentally conscious customers, opening up new market opportunities.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>· BS/BA as basic education, Degree in Graphic Design/Fine Arts, Printing or its equivalent.</p><p>· 10-15 years work experience in Offset Printing of mono cartons, production house, graphic designs and illustrations and similar capacity or role in a communication arts environment.</p><p>· Must have an extensive background in software design or hardware and graphic design related with a strong technical background in handling emerging technologies in new media.</p><p>· Software applications; Application / Hands on : Illustrator (2019 latest version)</p><p>o Adobe Photoshop</p><p>o Adobe Acrobat PDF</p><p>o Esko Viewer &amp; Esko 3D Viewer</p><p>o Must have an extensive background in graphic design related software and hardware.</p><p>· Understanding of Pre-press software (additional preference)</p><p>o Plato – for multi – ups</p><p>o Esko for trapping &amp; Checking</p><p>o Art Pro (old Version) for checking old files or Artpro+</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Client:</strong><br> <br> Our client is one of the leading healthcare information company with a proven track record working with healthcare facilities across the globe.<br> <br> <strong>Responsibilities:&nbsp;</strong> <ul> <li>Provides technical services to internal clients by identifying, prioritizing, and confirming resolution of reported problems within the Healthcare Information System. </li><li>Take action to mitigate incidents quickly. Meet SLA for work client ticket requests, assess and prioritize incidents while investigating &amp; resolving critical incidents. </li><li>Responsible for end to end documentation of tickets </li><li>Conduct site/ device assessment for additional requirement as required by the client </li><li>Leverages internal/external resources and tools to deliver problem identification and resolution. </li><li>Provide end user training support. </li><li>Support a broad range of devices including Medical Device Interface, Bedside Monitor Device Interface, scanners, printers. </li></ul> <strong>Qualifications and Skills:</strong> <ul> <li>Certification in ITIL Foundation is a plus </li><li>Bachelor’s Degree in computer science or equivalent experience. </li><li>Minimum 1-2 years’ progressive experience in office support, call center IR phone support experience. </li><li>Minimum two years’ in Operating Systems support, end users device troubleshooting &amp; support </li></ul> <strong>Additional Skills:</strong> <ul> <li>Hands on experience with Cerner applications a plus (Millennium) • Service oriented, open and good with analytical skills </li><li>Work independently &amp; in collaboration </li><li>Should have good understanding of technology support and practical experience in user support and application management. </li><li>Ability to manage multiple activities and tasks simultaneously. </li><li>Ability to communicate in English; both verbally and in writing </li><li>Excellent customer service skills </li><li>Experience working in health care environment </li></ul> <p><strong>Halian Group:</strong></p><br><br> <p>With over 27 years of experience, we have come to understand that innovation is the only way to provide agile, practical solutions that transform businesses and careers.</p><br><br> <p>Our resourcing and smart services help you to realize tomorrow’s potential. Discover the amazing things possible when you bring the right people and the right technologies together.</p><br><br> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Diagnose and manage patients with neurological disorders in both outpatient and inpatient settings in accordance with approved clinical privileges.</p></li><li><p>Oversee Neuro-Diagnostic Laboratory services, including EEG and EMG, and support the training and development of technicians as required.</p></li><li><p>Provide on-call coverage and timely consultation for neurological emergencies.</p></li><li><p>Participate in clinical meetings, educational conferences, and continuous medical education activities.</p></li><li><p>Support quality improvement initiatives and promote high standards of patient care and safety.</p></li><li><p>Maintain effective communication and professional relationships while ensuring compliance with hospital policies, ethical standards, and patient confidentiality requirements.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>MBBS with MD/DM in Neurology (or equivalent recognized qualification)</p></li><li><p>Valid MOH or DHA License / Eligibility Letter</p></li><li><p>Minimum 5 to 8 years of post-specialization experience preferred</p></li><li><p>Strong clinical decision-making skills with a patient-centered approach.</p></li><li><p>Ability to collaborate effectively with multidisciplinary healthcare teams.</p></li><li><p>Good communication skills and commitment to maintaining high standards of patient care.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.</p></li><li><p>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.</p></li><li><p>Appointment management including no-shows, rescheduling of patients and confirmations.</p></li><li><p>Register new patients and ensure the records of current patients are up to date.</p></li><li><p>Provide information about medical insurance coverage to patients and collect the payment/ co-payment&nbsp; based on the insurance eligibility.</p></li><li><p>Provide claim forms in case the patient wants to claim reimbursement.</p></li><li><p>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.</p></li><li><p>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedures for booking appointments.</p></li><li><p>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.</p></li><li><p>Check emails daily, ensuring you respond to queries in a timely manner.</p></li><li><p>Ensure operations are carried out uniformly according to the hospital policies and procedures.</p></li><li><p>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.</p></li><li><p>Participate in the Hospital training programs.</p></li><li><p>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.</p></li><li><p>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department</p></li><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control,&nbsp;patient safety &amp; JCI.</p></li><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.</p></li><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.</p></li><li><p>Maintains patient &amp; staff confidentiality.</p></li><li><p>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.</p></li><li><p>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.</p></li><li><p>Ensure that all charges are accurately recorded in the patient’s account, reflecting the correct services, dates, and codes.</p></li><li><p>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.</p></li><li><p>Provide patients with detailed statements and assistance in understanding their charges and payment options.</p></li><li><p>Prepare and process patient invoices for services, ensuring accurate charges.</p></li><li><p>Collect co-pays, deductibles, and outstanding balances at the time of service.</p></li><li><p>Ensure billing practices comply with legal and insurance requirements.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Highschool/College Diploma</p></li><li><p>Any discipline or related fields.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Manage the front desk operations, ensuring a welcoming atmosphere for all visitors and clients.</li><li>Handle incoming calls and inquiries with professionalism, directing them to the appropriate departments promptly.</li><li>Coordinate meeting room bookings and ensure all necessary equipment and materials are prepared in advance.</li><li>Assist in the onboarding process for new employees, providing them with essential information and resources.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>A bachelor's degree in business administration or a related field, showcasing a strong educational foundation.</li><li>Minimum of 2 years of experience in a front office or customer service role, demonstrating relevant skills.</li><li>Proficiency in Microsoft Office Suite and office management software, enabling efficient task completion.</li><li>Excellent verbal and written communication skills, with an emphasis on clarity and professionalism.</li></ul><p></p></section>

<p><h4>Position summary</h4> <p>Greet guests upon arrival and articulately explain details and amenities available. Respond to guest requests for special arrangements or services (e.g., unpacking, dry cleaning, press guest garment, shoeshine, assist with reservations, and transportation) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction.</p> <p>Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Inspect guest rooms after being cleaned by housekeeper to ensure quality standards.</p> <p>Verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist housekeeping management in managing daily activities. Document and resolve issues with discrepant rooms with the front desk. Prepare, distribute, and communicate changes in assignment sheets/work boards. Communicate issues to next shift. Complete required paperwork.</p> <p>Assist management in hiring, training, scheduling, evaluating, counseling, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.</p> <p>Ensure uniform and personal appearances are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>

<ul><li>Oversee installation and maintenance of HVAC systems, ensuring compliance with industry regulations and safety standards.</li><li>Coordinate and schedule work for HVAC technicians, optimizing team efficiency and project timelines.</li><li>Manage inventory and procurement of HVAC materials and tools, ensuring all necessary supplies are available for projects.</li><li>Implement best practices for energy efficiency and sustainability in HVAC system design and installation.</li><li>Prepare detailed reports on project progress, including timelines, budgets, and any challenges encountered.</li><li>Lead safety meetings and ensure all team members adhere to safety protocols on job sites.</li><li>Ensure proper documentation of all service calls and maintenance work performed, maintaining accurate records.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Strong understanding of HVAC systems, controls, and energy management strategies.</li><li>Fluent in English; additional language skills (e.g., Spanish) are a valuable asset for client interactions.</li><li>Ability to read and interpret blueprints, schematics, and technical diagrams effectively.</li><li>Strong problem-solving abilities, with a proactive approach to identifying and addressing HVAC issues.</li><li>Physical stamina and strength to handle tools and equipment, along with the ability to work in various environments.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Contact prospective customers using company-provided leads</p></li><li><p>Follow up with potential customers and convert inquiries into service appointments</p></li><li><p>Promote Auto Nation Service's products, services, and ongoing offers</p></li><li><p>Build and maintain strong relationships with customers through regular communication</p></li><li><p>Achieve monthly lead conversion, sales, and performance targets</p></li><li><p>Handle customer inquiries professionally and provide accurate information</p></li><li><p>Schedule appointments and coordinate with the service team for smooth customer handovers</p></li><li><p>Maintain accurate records of calls, follow-ups, and customer interactions in the CRM system</p></li><li><p>Re-engage inactive and existing customers to generate repeat business</p></li><li><p>Identify customer needs and recommend suitable automotive services</p></li><li><p>Ensure high levels of customer satisfaction throughout the customer journey</p></li><li><p>Contribute to business growth by maximizing lead conversion opportunities</p></li><li><p>Work closely with the sales and service teams to achieve company objectives</p></li><li><p>Maintain professionalism, positive communication, and excellent customer service standards at all times</p></li><li><p>Meet daily, weekly, and monthly calling and conversion targets consistently</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Fluent in Arabic and English (Mandatory)</p></li><li><p>Minimum 1 year of experience in Telecalling, Telesales, or Customer Service</p></li><li><p>Strong communication and customer engagement skills</p></li><li><p>Target-oriented with the ability to convert leads into customers</p></li><li><p>Automotive industry experience is an added advantage</p></li></ul><p></p></section>

<p><h4>Job description</h4> <p>Multi skilled HVAC technician will repair, maintain, install and monitor electrical equipment throughout the hotel and respond to all electrical related emergency calls.</p> <h4>What will I be doing?</h4> <p>As a multi skilled HVAC technician, you will be expected to repair, maintain, install and monitor electrical equipment throughout the hotel and respond to guest, manager, team member, and emergency requests promptly and assist engineering supervisor as needed. Specifically, an engineering shift leader will perform the following tasks to the highest standards:</p> <ul> <li>Perform maintenance work on a wide range of electrical equipment</li> <li>Assemble and install electrical wiring, fixtures, and equipment</li> <li>Install audio/visual equipment in guest rooms or function rooms along with microphone and lighting systems in function rooms, as requested</li> <li>Respond promptly and efficiently to emergency calls</li> <li>Conduct inspection tours to ensure that electrical equipment and lighting is working properly</li> <li>Complete the preventative maintenance schedule and incident reports</li> <li>Maintain all tools, equipment, and working areas to proper condition</li> <li>Keep technical training knowledge and skills current</li> <li>Tag electrical items and maintain a register, if required</li> </ul> <h4>What are we looking for?</h4> <p>A multi skilled HVAC technician serving Hilton brands is always working on behalf of our guests and working with other team members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p> <ul> <li>Previous electrical experience, preferably in a hotel or a similar varied work environment such as ships, hospitals, or retail businesses</li> <li>An electrical trade qualification, required</li> <li>Current knowledge of general maintenance, engineering work, and guest room repairs</li> <li>Strong interpersonal and communication skills</li> <li>Ability to work without close supervision and within established timeframes</li> <li>Strong work ethic</li> <li>A passion for managing a variety of projects and tasks throughout the day</li> </ul> <h4>What will it be like to work for Hilton?</h4> <p>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our</p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ol><li><p>Lead the design and engineering of complete electrical systems including power distribution, lighting, low voltage systems, emergency power (generators &amp; UPS), fire alarm, earthing, and lightning protection.</p></li><li><p>Prepare detailed electrical drawings, single-line diagrams, load calculations, cable schedules, and specifications using AutoCAD, Revit, Dialux, and ETAP.</p></li><li><p>Perform electrical load analysis, voltage drop calculations, short circuit studies, and coordination studies.</p></li><li><p>Coordinate with Mechanical, Plumbing, and other disciplines to ensure clash-free MEP designs (BIM coordination).</p></li><li><p>Review shop drawings, material submittals, and technical proposals from contractors/vendors.</p></li><li><p>Provide technical support during tendering, construction, and commissioning phases.</p></li><li><p>Ensure all designs comply with local and international standards (IEC, NEC, NFPA, local authority regulations, etc.).</p></li><li><p>Conduct site inspections, attend technical meetings with clients, consultants, and contractors.</p></li><li><p>Mentor junior engineers and guide the electrical design team on complex projects.</p></li><li><p>Value engineering and optimization of electrical systems for cost and energy efficiency.</p></li><li><p>Prepare BOQ, cost estimates, and technical reports.</p></li></ol></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ol><li><p>Education: Bachelor’s Degree in Electrical Engineering (Master’s degree is a plus).</p></li><li><p>Experience: Minimum 8–12 years of relevant experience in MEP consulting, contracting, or design firms. At least 3–4 years in a senior/lead role.</p></li><li><p>Proven track record in large-scale projects (high-rise, hotels, hospitals, malls, data centers, or industrial facilities preferred).</p></li><li><p>Strong knowledge of MEP coordination and BIM workflows (Revit/Navisworks).</p></li><li><p>Experience with power system analysis software (ETAP, EPLAN, or similar).</p></li><li><p>In-depth knowledge of local codes and international standards.</p></li></ol><p></p></section>

<p><h4>Job description</h4> <p>A plant operator is responsible for the maintenance operations within the hotel, ensuring the upkeep of all property facilities and implementing effective energy conservation practices to maintain the highest standards of comfort and efficiency.</p> <h4>What will I be doing?</h4> <p>As a plant operator, you will be responsible for performing the following tasks to the highest standards to deliver an excellent guest and member experience:</p> <ul> <li>Oversee and manage the operation, maintenance, and repair of all hotel plant rooms, including HVAC systems, plumbing, electrical systems, and swimming pool equipment.</li> <li>Conduct routine inspections of plant rooms, swimming pool systems, and related equipment to identify and address maintenance issues promptly.</li> <li>Ensure proper handling, storage, and application of chemicals used in swimming pool maintenance and other plant operations, adhering to safety and regulatory standards.</li> <li>Demonstrate comprehensive knowledge of chemical handling procedures, including water treatment for the swimming pools, to maintain safe and optimal conditions.</li> <li>Perform preventive maintenance tasks on plant room equipment, including boilers, chillers, pumps, and filtration systems, to ensure efficient and uninterrupted operation.</li> <li>Monitor and maintain swimming pool water quality, including pH levels, chlorine levels, and other chemical parameters, to meet health and safety standards.</li> <li>Respond promptly and efficiently to maintenance calls related to plant rooms, swimming pool systems, or other hotel facilities.</li> <li>Keep accurate records of maintenance activities, chemical usage, work orders, and inventory of parts and supplies.</li> <li>Monitor and manage energy usage across plant room operations to improve efficiency, reduce costs, and recommend energy-saving initiatives.</li> <li>Follow all safety protocols, including those related to chemical handling, to maintain a safe working environment for team members and guests.</li> <li>Source and procure necessary parts, chemicals, and supplies for plant room and swimming pool maintenance and repairs.</li> <li>Maintain all tools, equipment, and working areas in good condition to ensure operational readiness.</li> <li>Recommend improvements to maintenance systems, chemical handling processes, and energy-saving measures to enhance plant room and pool operations.</li> </ul> <h4>What are we looking for?</h4> <p>A plant operator serving Hilton brands is always working on behalf of our guests and working with other team members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p> <ul> <li>Comprehensive knowledge of HVAC systems, plumbing, electrical systems, swimming pool equipment, and other plant room systems within a hotel environment.</li> <li>Expertise in the safe handling, storage, and application of chemicals, particularly those used in swimming pool water treatment, ensuring compliance with health and safety regulations.</li> <li>Ability to diagnose and repair mechanical and operational issues in plant room and swimming pool systems efficiently.</li> <li>Ability to prioritize and manage multiple maintenance requests, including urgent issues related to plant rooms and swimming pool systems.</li> <li>Knowledge of energy-saving practices, sustainability initiatives, and water treatment processes to optimize plant room and pool operations in the hotel industry.</li> <li>Previous experience in a similar role.</li> </ul> <h4>What will it be like to work for Hilton?</h4> <p>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value.</p> <p>Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our</p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Summary:</b></p> <p>As a Sales Manager, you are responsible to implement all sales activities and maximize business opportunities in your specific area of responsibility. The role involves implementing and executing all sales action plans.</p> <p>The Sales Manager is responsible for driving revenue growth by managing assigned market segments and accounts, implementing sales strategies, and maximizing business opportunities across All segments. The role requires a strong understanding of resort-style operations, rate strategy, and proactive account management</p> <p><b>General Duties and Responsibilities:</b></p> <p>•<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ensure comprehensive and complete coverage of own portfolio, covering all levels of accounts managerial and departmental executives for a comprehensive client servicing, achieving targets and maximum productivity</p> <p>•<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ensure comprehensive coverage of the assigned account portfolio, maintaining relationships at all relevant levels</p> <p>•<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Maintain up-to-date account profiles, contracted rates, and activity logs in Opera/Thynk CRM.</p> <p>•<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Implement and execute all sales objectives and action plans to reach and exceed targets set</p> <p>•<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Establish parameters, quotes and negotiate prices with customers for transient and group business in connection with the properties.</p> <p>•<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Prepare and negotiate rates for transient, group, and wholesale business in line with approved rate strategy and yielding guidelines.</p> <p>•<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Promote and produce sales leads for Rotana within its respective areas.</p> <p>•<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Provide feedback on changing marketing conditions, including trends in the competition,<span>&nbsp;&nbsp; </span>as a result of direct sales solicitation,<span>&nbsp;&nbsp; </span>telephone and direct mail in its market areas</p> <p>•<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Monitor market trends, competitor activity, and pricing movements within the Ras Al Khaimah and UAE resort comp-set.</p> <p>•<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Provide timely feedback on changing market conditions, including demand patterns, distribution shifts, and client feedback</p> <p>•<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Coordinate closely with Revenue, Marketing, Reservations, and Operations teams to ensure seamless execution of confirmed business.</p> <p>•<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Establish and maintain files of major accounts and assist Superiors in maintaining the accounts management system.</p> <p>•<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Proactively source new business for The Hotel<span>&nbsp; </span>through sales calls, site inspections, roadshows, trade shows, and networking activities</p> <p>•<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ensure that selling strategies are adhered to during negotiations and maximize up selling opportunities whenever possible.</p> <p>•<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Track account performance versus targets and provide regular updates on production, pipeline, and conversion. Ensure all activities, leads, and confirmations are accurately reflected in CRM and sales reports.</p> </div>