وظائف كول سنتر - الشارقة الإمارات

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>You will be the first point of contact for our patients, providing them with exceptional customer service and support.&nbsp; Ensuring&nbsp;calls to and from the hospital are attended promptly, politely and to the entire satisfaction of the patient.</p><p>Answering incoming calls, managing multiple lines simultaneously, and help patients with various tasks. Those may include scheduling appointments, providing information about healthcare services, confirming insurance details, and routing calls to appropriate healthcare personnel.</p><p><strong>Responsibilities</strong></p><ul><li><p>Responsible for maintaining excellent telephone etiquette and professionalism while attending to the patient calls</p></li><li><p>Maintaining departmental KPI’s.</p></li><li><p>Liaising with the supervisor and the HOD to improve KPI’s and overall patient experience.</p></li><li><p>Responsible for attending to all the incoming patient calls promptly, without delay.</p></li><li><p>Ensures call backs are completed in a timely manner.</p></li><li><p>Maintains clarity in communication and pleasant tone of voice at all times.</p></li><li><p>Well versed with the contact center processes of call hold, call transfer, message receipt, call back as per specified guidelines.</p></li><li><p>Assists the patient in the best way possible and creating a good impression</p></li><li><p>Maintaining a good average handling time while ensuring that the caller is satisfied and has been attended too.</p></li><li><p>Responsible for booking appointments as well as clarifying enquiries related to the hospital services.</p></li><li><p>Responsible for collecting and maintaining feedback regarding services and communicating effectively with the concerned department, regarding any complaints received from patients.</p></li><li><p>Responsible for handing difficult patients with calmness in a professional manner and escalate to the concerned department when needed.</p></li><li><p>Multitask and manage the call volumes as per the call process flow.</p></li><li><p>Promote the services of the hospital to patients.</p></li><li><p>Follow the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department</p></li><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control,&nbsp; patient safety &amp; JCI.</p></li><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.</p></li><li><p>Participates and contributes to scheduled in-house training programs.</p></li><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and Management.</p></li><li><p>Maintains patient &amp; staff confidentiality.</p></li><li><p>Demonstrates the ability to listen to others in promoting effective communication.</p></li><li><p>Appointment management including no shows, confirmation, cancellation &amp; rescheduling.</p></li><li><p>Doctors calendar creation and updating &amp; maintaining doctors notes.</p></li></ul><p>Maintaining the duty change as per the unit protocol.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum 1 year experience as a contact center agent in a patient focused environment and operation of multi-line switchboard system. </p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Safely operate forklifts to transport, load, and unload materials, ensuring adherence to safety protocols at all times.</li><li>Conduct regular inspections of the forklift to identify any mechanical issues, reporting problems to maintenance for timely repairs.</li><li>Accurately track inventory levels during loading and unloading processes, updating systems to reflect real-time stock statuses.</li><li>Collaborate with warehouse staff to organize and maintain an efficient layout for optimal workflow and accessibility.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><br></p><ul><li><p>Valid forklift operator certification, demonstrating proficiency and adherence to safety regulations.</p></li><li><p>Previous experience working in a warehouse or distribution center, ideally with a focus on material handling.</p></li><li><p>A minimum of 2 years of experience operating forklifts in a fast-paced environment, showcasing reliability and skill.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Identify and acquire new customers across the Northern Emirates.</li><li>Generate opportunities for NOC, SOC, Managed IT Services, Microsoft Security, and Cloud Monitoring offerings.</li><li>Build and maintain a healthy sales pipeline.</li><li>Develop relationships with CIOs, IT Managers, Infrastructure Managers, CISOs, and business decision-makers.</li><li>Manage the complete sales cycle from lead generation to contract closure.</li><li>Act as the primary sales representative for Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Qaiwain.</li><li>Promote Unified Command Center, NOC, SOC, Managed IT Services, Cybersecurity Services, and Cloud Monitoring solutions.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>5+ years of UAE B2B sales experience.</p></li><li><p>Experience selling IT Infrastructure, Managed Services, Cybersecurity, Cloud, or NOC/SOC solutions.</p></li><li><p>Proven track record of achieving sales targets.</p></li><li><p>Strong relationship-building and consultative selling skills.</p></li><li><p>UAE Driving License (Mandatory).</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Auto Electrician – Roles &amp; Responsibilities</p><ul><li><p>Diagnose and repair complex automotive electrical system faults, including wiring harnesses, sensors, ECUs, control modules, charging systems, and starting systems using advanced diagnostic equipment.</p></li><li><p>Perform electrical troubleshooting and fault finding on vehicle lighting, ignition, battery, alternator, starter motor, and electronic control systems.</p></li><li><p>Use specialized diagnostic tools such as scan tools, multimeters, oscilloscopes, and electrical testing equipment to accurately identify and resolve electrical issues.</p></li><li><p>Repair, replace, and install electrical components, wiring, connectors, and electronic modules in accordance with manufacturer standards.</p></li><li><p>Conduct preventive maintenance and inspections of vehicle electrical systems to ensure optimal performance and reliability.</p></li><li><p>Diagnose and rectify faults related to automotive air conditioning electrical controls, power windows, central locking, infotainment systems, and other electronic accessories.</p></li><li><p>Maintain accurate service records and ensure all repairs comply with safety and quality standards.</p></li><li><p>Stay updated with modern vehicle electrical technologies and diagnostic procedures.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Desired Candidate Profile</p><ul><li><p>Minimum <strong>3–4 years of hands-on experience</strong> as an <strong>Auto Electrician</strong>, preferably in a dealership, automotive service center, or reputable independent workshop.</p></li><li><p>Strong knowledge of vehicle electrical systems, electronic diagnostics, wiring diagrams, and fault-finding procedures.</p></li><li><p><strong>Proficient in using advanced automotive diagnostic tools and scanners</strong> for fault detection, programming, and troubleshooting.</p></li><li><p><strong>Experience working on high-end luxury and premium vehicles</strong> such as Mercedes-Benz, BMW, Audi, Porsche, Land Rover, and similar brands.</p></li><li><p>Ability to diagnose and repair complex electrical and electronic faults efficiently across various vehicle makes and models.</p></li><li><p>Good problem-solving skills, attention to detail, and commitment to quality workmanship.</p></li><li><p>Ability to work independently and as part of a team in a fast-paced workshop environment.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.</p></li><li><p>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.</p></li><li><p>Appointment management including no-shows, rescheduling of patients and confirmations.</p></li><li><p>Register new patients and ensure the records of current patients are up to date.</p></li><li><p>Provide information about medical insurance coverage to patients and collect the payment/ co-payment&nbsp; based on the insurance eligibility.</p></li><li><p>Provide claim forms in case the patient wants to claim reimbursement.</p></li><li><p>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.</p></li><li><p>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedures for booking appointments.</p></li><li><p>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.</p></li><li><p>Check emails daily, ensuring you respond to queries in a timely manner.</p></li><li><p>Ensure operations are carried out uniformly according to the hospital policies and procedures.</p></li><li><p>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.</p></li><li><p>Participate in the Hospital training programs.</p></li><li><p>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.</p></li><li><p>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department</p></li><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control,&nbsp;patient safety &amp; JCI.</p></li><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.</p></li><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.</p></li><li><p>Maintains patient &amp; staff confidentiality.</p></li><li><p>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.</p></li><li><p>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.</p></li><li><p>Ensure that all charges are accurately recorded in the patient’s account, reflecting the correct services, dates, and codes.</p></li><li><p>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.</p></li><li><p>Provide patients with detailed statements and assistance in understanding their charges and payment options.</p></li><li><p>Prepare and process patient invoices for services, ensuring accurate charges.</p></li><li><p>Collect co-pays, deductibles, and outstanding balances at the time of service.</p></li><li><p>Ensure billing practices comply with legal and insurance requirements.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Highschool/College Diploma</p></li><li><p>Any discipline or related fields.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.</p></li><li><p>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.</p></li><li><p>Appointment management including no-shows, rescheduling of patients and confirmations.</p></li><li><p>Register new patients and ensure the records of current patients are up to date.</p></li><li><p>Provide information about medical insurance coverage to patients and collect the payment/ co-payment&nbsp; based on the insurance eligibility.</p></li><li><p>Provide claim forms in case the patient wants to claim reimbursement.</p></li><li><p>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.</p></li><li><p>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedures for booking appointments.</p></li><li><p>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.</p></li><li><p>Check emails daily, ensuring you respond to queries in a timely manner.</p></li><li><p>Ensure operations are carried out uniformly according to the hospital policies and procedures.</p></li><li><p>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.</p></li><li><p>Participate in the Hospital training programs.</p></li><li><p>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.</p></li><li><p>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department</p></li><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control,&nbsp;patient safety &amp; JCI.</p></li><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.</p></li><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.</p></li><li><p>Maintains patient &amp; staff confidentiality.</p></li><li><p>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.</p></li><li><p>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.</p></li><li><p>Ensure that all charges are accurately recorded in the patient’s account, reflecting the correct services, dates, and codes.</p></li><li><p>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.</p></li><li><p>Provide patients with detailed statements and assistance in understanding their charges and payment options.</p></li><li><p>Prepare and process patient invoices for services, ensuring accurate charges.</p></li><li><p>Collect co-pays, deductibles, and outstanding balances at the time of service.</p></li><li><p>Ensure billing practices comply with legal and insurance requirements.</p></li><li><p>To assist in basic translation as and when required.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>College Diploma/Graduate - Any discipline or related fields.</p></li><li><p>1year as trainee receptionist preferred</p></li><li><p>Active and good inter personal skills, Pleasing Personality&nbsp;</p></li><li><p>&nbsp;Excellent command of oral and written English; Arabic desirable but not mandatory.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.</p></li><li><p>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.</p></li><li><p>Appointment management including no-shows, rescheduling of patients and confirmations.</p></li><li><p>Register new patients and ensure the records of current patients are up to date.</p></li><li><p>Provide information about medical insurance coverage to patients and collect the payment/ co-payment&nbsp; based on the insurance eligibility.</p></li><li><p>Provide claim forms in case the patient wants to claim reimbursement.</p></li><li><p>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.</p></li><li><p>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedures for booking appointments.</p></li><li><p>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.</p></li><li><p>Check emails daily, ensuring you respond to queries in a timely manner.</p></li><li><p>Ensure operations are carried out uniformly according to the hospital policies and procedures.</p></li><li><p>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.</p></li><li><p>Participate in the Hospital training programs.</p></li><li><p>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.</p></li><li><p>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department</p></li><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control,&nbsp;patient safety &amp; JCI.</p></li><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.</p></li><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.</p></li><li><p>Maintains patient &amp; staff confidentiality.</p></li><li><p>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.</p></li><li><p>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.</p></li><li><p>Ensure that all charges are accurately recorded in the patient’s account, reflecting the correct services, dates, and codes.</p></li><li><p>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.</p></li><li><p>Provide patients with detailed statements and assistance in understanding their charges and payment options.</p></li><li><p>Prepare and process patient invoices for services, ensuring accurate charges.</p></li><li><p>Collect co-pays, deductibles, and outstanding balances at the time of service.</p></li><li><p>Ensure billing practices comply with legal and insurance requirements.</p></li><li><p>To assist in basic translation as and when required.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>College Diploma/Graduate - Any discipline or related fields.</p></li><li><p>1year as trainee receptionist preferred</p></li><li><p>Active and good inter personal skills, Pleasing Personality&nbsp;</p></li><li><p>&nbsp;Excellent command of oral and written English; Arabic desirable but not mandatory.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.</p></li><li><p>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.</p></li><li><p>Appointment management including no-shows, rescheduling of patients and confirmations.</p></li><li><p>Register new patients and ensure the records of current patients are up to date.</p></li><li><p>Provide information about medical insurance coverage to patients and collect the payment/ co-payment&nbsp; based on the insurance eligibility.</p></li><li><p>Provide claim forms in case the patient wants to claim reimbursement.</p></li><li><p>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.</p></li><li><p>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedures for booking appointments.</p></li><li><p>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.</p></li><li><p>Check emails daily, ensuring you respond to queries in a timely manner.</p></li><li><p>Ensure operations are carried out uniformly according to the hospital policies and procedures.</p></li><li><p>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.</p></li><li><p>Participate in the Hospital training programs.</p></li><li><p>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.</p></li><li><p>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department</p></li><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control,&nbsp;patient safety &amp; JCI.</p></li><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.</p></li><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.</p></li><li><p>Maintains patient &amp; staff confidentiality.</p></li><li><p>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.</p></li><li><p>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.</p></li><li><p>Ensure that all charges are accurately recorded in the patient’s account, reflecting the correct services, dates, and codes.</p></li><li><p>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.</p></li><li><p>Provide patients with detailed statements and assistance in understanding their charges and payment options.</p></li><li><p>Prepare and process patient invoices for services, ensuring accurate charges.</p></li><li><p>Collect co-pays, deductibles, and outstanding balances at the time of service.</p></li><li><p>Ensure billing practices comply with legal and insurance requirements.</p></li><li><p>To assist in basic translation as and when required.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>College Diploma/Graduate - Any discipline or related fields.</p></li><li><p>1year as trainee receptionist preferred</p></li><li><p>Active and good inter personal skills, Pleasing Personality&nbsp;</p></li><li><p>&nbsp;Excellent command of oral and written English; Arabic desirable but not mandatory.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.</p></li><li><p>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.</p></li><li><p>Appointment management including no-shows, rescheduling of patients and confirmations.</p></li><li><p>Register new patients and ensure the records of current patients are up to date.</p></li><li><p>Provide information about medical insurance coverage to patients and collect the payment/ co-payment&nbsp; based on the insurance eligibility.</p></li><li><p>Provide claim forms in case the patient wants to claim reimbursement.</p></li><li><p>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.</p></li><li><p>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedures for booking appointments.</p></li><li><p>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.</p></li><li><p>Check emails daily, ensuring you respond to queries in a timely manner.</p></li><li><p>Ensure operations are carried out uniformly according to the hospital policies and procedures.</p></li><li><p>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.</p></li><li><p>Participate in the Hospital training programs.</p></li><li><p>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.</p></li><li><p>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department</p></li><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control,&nbsp;patient safety &amp; JCI.</p></li><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.</p></li><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.</p></li><li><p>Maintains patient &amp; staff confidentiality.</p></li><li><p>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.</p></li><li><p>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.</p></li><li><p>Ensure that all charges are accurately recorded in the patient’s account, reflecting the correct services, dates, and codes.</p></li><li><p>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.</p></li><li><p>Provide patients with detailed statements and assistance in understanding their charges and payment options.</p></li><li><p>Prepare and process patient invoices for services, ensuring accurate charges.</p></li><li><p>Collect co-pays, deductibles, and outstanding balances at the time of service.</p></li><li><p>Ensure billing practices comply with legal and insurance requirements.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>College Diploma</p></li><li><p>Any discipline or related fields.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Be responsible for providing and coordinating patient care, educating patients and the public about various health conditions, and providing advice and emotional support to patients and their family members.</p></li><li><p>Assess and identify patients' needs and implement and monitor the patient's medical plan and treatment. They will work with a team of physicians and other health care specialists or allied health in various settings.</p></li><li><p>Perform systematic patient assessment, re-assessment and collect pertinent data about the patient’s health or situation.</p></li><li><p>Understand and analyse the assessment information and data.</p></li><li><p>Determine actual and potential nursing diagnoses, problems, and issues.</p></li><li><p>Define the predicted and expected outcomes of the patient’s planned care.</p></li><li><p>Create and evaluate patient care plans with the interprofessional team, in collaboration with the patient and patient's bystanders.</p></li><li><p>Record vital signs, recognize, address and escalate all abnormalities.</p></li><li><p>Maintain and update technical and clinical skills related to nursing practice.</p></li><li><p>Employ strategies to promote patients’ health and a safe environment.</p></li><li><p>Understand different diagnostic tests and laboratory examinations.</p></li><li><p>Perform essential life support as per regulatory requirements and scope such as but not limited to Basic Life Support and Neonatal Resuscitation etc.</p></li><li><p>Prepare patients for medical examination and treatment.</p></li><li><p>Administer medications and monitor patients for any side effects and reactions.</p></li><li><p>Administer treatments such as IV fluids or blood products and monitor patients for any reactions.</p></li><li><p>Provide wound care management.</p></li><li><p>Assist in medical procedures invasive or non-invasive as needed.</p></li><li><p>Facilitate the process of safe patient`s admission, transfer and discharge.</p></li><li><p>Competent with all the mandatory and unit specific competencies supported and assigned on the Elsevier platform to ensure adherence to evidence Based practices.</p></li><li><p>Demonstrate proficiency in emergency procedures, equipment, and protocols relevant to the department</p></li><li><p>Participate in ongoing programs and certification to support professional growth and maintain clinical competency.</p></li><li><p>Comply with unit Scope of Service.</p></li><li><p>Complete care and safety of allocated neonates.</p></li><li><p>Able to care critically ill, unconscious, or ventilated neonates</p></li><li><p>Accurate monitoring of vital signs, hemodynamics, and oxygenation.and recording of patient condition.</p></li><li><p>Report any abnormality in patient condition immediately to the medical staff and escalate as and when required.</p></li><li><p>Competent in all aspects of neonatal nursing care.</p></li><li><p>Assist to resuscitate an asphyxiated newborn.</p></li><li><p>Consult and cooperate with medical staff on the care of the mother and baby.</p></li><li><p>Care for relatives’ need and emotions through stressful situation and bereavement.</p></li><li><p>Perform duties based on professional ethics, assuring privacy and maintaining confidentiality.</p></li><li><p>Safe custody and administration of drugs/narcotics as per hospital policy.</p></li><li><p>Educate the family regarding the growth and development, milestones, feeding, disease, medication, pain management etc. and according to the identified individual need, provide educational materials if available.</p></li><li><p>Promote and teach breastfeeding.</p></li><li><p>Perform competency in point of care testing and ensure quality requirements.</p></li><li><p>Able to handle all equipments in the unit</p></li><li><p>Ensure all equipment is maintained in good working order, reporting any fault to Nurse Manager/Engineering.</p></li><li><p>Ensure complete ward requirements, stock verification and inventories</p></li><li><p>Recognize and respond promptly to code situations (e.g., Code Blue).</p></li><li><p>Maintain detailed and accurate documentation in the EMR (Electronic Medical Record)and physical flow charts</p></li><li><p>Maintaining Unit specific and general nursing Competencies by Elsevier.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Have an appropriate license to work as a registered nurse in the relevant regulatory health authority with all the qualifications and experience these mandates.</p><ul><li><p>Manage their own professional re-licensure.</p></li><li><p>Hold a valid American Heart Association Basic Life Support Provider card.</p></li><li><p>Be willing to work across departments and on call when necessary</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The post holder will always work within the scope of practice, putting the health, wellbeing and safety of their patient first as they assess, plan, implement and evaluate their needs.</p><br><p><strong>Responsibilities</strong></p><p>Be responsible for providing and coordinating patient care, educating patients and the public about various health conditions, and providing advice and emotional support to patients and their family members.</p><ul><li><p>Assess and identify patients' needs and implement and monitor the patient's medical plan and treatment. They will work with a team of physicians and other health care specialists or allied health in various settings.</p></li><li><p>Perform systematic patient assessment, re-assessment and collect pertinent data about the patient’s health or situation.</p></li><li><p>Understand and analyse the assessment information and data.</p></li><li><p>Determine actual and potential nursing diagnoses, problems, and issues.</p></li><li><p>Define the predicted and expected outcomes of the patient’s planned care.</p></li><li><p>Create and evaluate patient care plans with the interprofessional team, in collaboration with the patient and patient's bystanders.</p></li><li><p>Record vital signs, recognize, address and escalate all abnormalities.</p></li><li><p>Maintain and update technical and clinical skills related to nursing practice.</p></li><li><p>Employ strategies to promote patients’ health and a safe environment.</p></li><li><p>Understand different diagnostic tests and laboratory examinations.</p></li><li><p>Perform essential life support as per regulatory requirements and scope such as but not limited to Basic Life Support.</p></li><li><p>Prepare patients for medical examination and treatment.</p></li><li><p>Administer medications and monitor patients for any side effects and reactions.</p></li><li><p>Administer treatments such as IV fluids or blood products and monitor patients for any reactions.</p></li><li><p>Provide wound care management.</p></li><li><p>Assist in medical procedures invasive or non-invasive as needed.</p></li><li><p>Facilitate the process of safe patient`s admission, transfer and discharge.</p></li><li><p>Competent with all the mandatory and unit specific competencies supported and assigned on the Elsevier platform to ensure adherence to evidence Based practices</p></li><li><p>Demonstrate proficiency in emergency procedures, equipment, and protocols relevant to the department</p></li><li><p>Participate in ongoing programs and certification to support professional growth and maintain clinical competency</p></li><li><p>Comply with unit Scope of Service.</p></li><li><p>Demonstrate on understanding &amp; Utilization of evidence-based health care.</p></li><li><p>Performs nursing care for patient who visit Outpatient department in an environment that optimizes patient safety and reduces the likelihood of health care errors.</p></li><li><p>Must have excellent observation skills, able to think critically and to make quick and effective decisions.</p></li><li><p>Able to perform procedure like (not limited to):</p></li></ul><p>Complete care &amp; safety of patients in the assigned clinic.</p><ul><li><p>Organization of assigned duties.</p></li><li><p>Accurately monitor &amp; record patient’s condition.</p></li><li><p>Ensures investigation reports are available for consultation if applicable.</p></li><li><p>Perform assessment and reassessments on patient as per assessment policy.</p></li><li><p>Perform patient care responsibilities considering needs specific to the standard of care for patient’s age.</p></li><li><p>Report any abnormality in patient’s condition immediately to the medical staff and escalate as and when required.</p></li><li><p>Preparation of patient for Emergency surgeries.</p></li><li><p>Competent in all aspects of nursing care.</p></li><li><p>Document on patient record as per current standards and policies.</p></li><li><p>Assist physician with procedures and performs services requiring technical and manual skills.</p></li><li><p>Perform routine and advanced nursing procedures / Skills.</p></li><li><p>Able to function efficiently in patients care within the assigned clinic and relieve other nursing units in the hospital if necessary.</p></li><li><p>Ensure all equipment is maintained in good working order, reporting any fault to Nurse Manager/Engineering.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Have an appropriate license to work as a registered nurse in the relevant regulatory health authority with all the qualifications and experience these mandates.</p><ul><li><p>Manage their own professional re-licensure.</p></li><li><p>Hold a valid American Heart Association Basic Life Support Provider card.</p></li><li><p>Be willing to work across departments and on call necessary.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Provide Level 1 and Level 2 production support for the Calypso application, ensuring high availability and adherence to SLA commitments.</p></li><li><p>Investigate, troubleshoot, and resolve production incidents, perform root cause analysis, and implement permanent solutions.</p></li><li><p>Manage regular support incidents, service requests, problem tickets, and user queries.</p></li><li><p>Analyze business requirements and implement application change requests in coordination with business and technology teams.</p></li><li><p>Participate in application enhancement projects, upgrades, releases, and production deployments.</p></li><li><p>Support end-to-end trade lifecycle processes within the Calypso platform.</p></li><li><p>Work closely with Treasury Operations, Front Office, Middle Office, Back Office, Risk, Finance, Infrastructure, and vendor teams.</p></li><li><p>Monitor application health, batch jobs, interfaces, and system performance, ensuring smooth daily operations.</p></li><li><p>Troubleshoot issues related to interfaces, APIs, messaging, scheduled jobs, and database performance.</p></li><li><p>Prepare technical documentation, support procedures, knowledge articles, and operational runbooks.</p></li><li><p>Ensure compliance with IT governance, security standards, audit requirements, and change management processes.</p></li><li><p>Participate in on-call support and production maintenance activities when required.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related discipline.</p></li><li><p>8–10 years of experience in Banking IT, with significant hands-on experience supporting the Calypso platform.</p></li><li><p>Strong experience in production support, incident management, change management, and project implementation.</p></li><li><p>Experience supporting mission-critical banking applications in production environments.</p></li><li><p>Excellent analytical, troubleshooting, communication, and stakeholder management skills.</p></li></ul><p><strong>&nbsp;</strong></p><p><strong>Functional Knowledge</strong></p><p>The ideal candidate should possess strong functional knowledge of Treasury and Capital Markets, including:</p><ul><li><p>Treasury Front, Middle, and Back Office operations.</p></li><li><p>Trade lifecycle management from trade capture through settlement.</p></li><li><p>Foreign Exchange (FX).</p></li><li><p>Money Market instruments.</p></li><li><p>Fixed Income products.</p></li><li><p>Bonds and Securities.</p></li><li><p>Interest Rate and Cross Currency Derivatives.</p></li><li><p>Repo and Securities Financing.</p></li><li><p>Cash Management and Liquidity Management.</p></li><li><p>Risk Management concepts.</p></li><li><p>Market data and static data management.</p></li><li><p>Trade confirmations, settlements, accounting, and reconciliations.</p></li></ul><p><strong>&nbsp;</strong></p><p><strong>Technical Skills</strong></p><ul><li><p>Strong expertise in the Calypso product architecture and technical components.</p></li><li><p>In-depth knowledge of Calypso modules, including trade processing, workflows, scheduled tasks, static data, market data, and reporting.</p></li><li><p>Good understanding of Calypso customization, interfaces, and integration architecture.</p></li><li><p>Strong SQL skills with Oracle and/or Microsoft SQL Server.</p></li><li><p>Experience working in Unix/Linux environments with shell scripting.</p></li><li><p>Working knowledge of Java for troubleshooting and support activities.</p></li><li><p>Experience supporting APIs, middleware, messaging systems, and file-based integrations.</p></li><li><p>Familiarity with application monitoring, scheduling, and performance tuning.</p></li><li><p>Experience using ITSM tools such as ServiceNow, Jira, or similar.</p></li></ul><p><strong>&nbsp;</strong></p><p><strong>Preferred Experience</strong></p><ul><li><p>Experience working with banks or financial institutions in the GCC region.</p></li><li><p>Hands-on experience with Calypso implementation, migration, upgrade, or transformation projects.</p></li><li><p>Good understanding of banking regulations and operational practices within the GCC.</p></li><li><p>Exposure to DevOps, CI/CD, and cloud technologies is an added advantage.</p></li><li><p>Calypso certification or relevant banking technology certifications are desirable.</p></li></ul><p><strong>&nbsp;</strong></p><p></p></section>

<ul><li><p>Be responsible for providing and coordinating patient care, educating patients and the public about various health conditions, and providing advice and emotional support to patients and their family members.</p></li><li><p>Assess and identify patients' needs and implement and monitor the patient's medical plan and treatment. They will work with a team of physicians and other health care specialists or allied health in various settings.</p></li><li><p>Perform systematic patient assessment, re-assessment and collect pertinent data about the patient’s health or situation.</p></li><li><p>Understand and analyse the assessment information and data.</p></li><li><p>Determine actual and potential nursing diagnoses, problems, and issues.</p></li><li><p>Define the predicted and expected outcomes of the patient’s planned care.</p></li><li><p>Create and evaluate patient care plans with the interprofessional team, in collaboration with the patient and patient's bystanders.</p></li><li><p>Record vital signs, recognize, address and escalate all abnormalities.</p></li><li><p>Maintain and update technical and clinical skills related to nursing practice.</p></li><li><p>Employ strategies to promote patients’ health and a safe environment.</p></li><li><p>Understand different diagnostic tests and laboratory examinations.</p></li><li><p>Perform essential life support as per regulatory requirements and scope such as but not limited to Basic Life Support, Pediatric Advanced Life Support, Advanced Cardiac Life Support, Neonatal Resuscitation etc. Prompt ( PROMPT)</p></li><li><p>Prepare patients for medical examination and treatment.</p></li><li><p>Administer medications and monitor patients for any side effects and reactions.</p></li><li><p>Administer treatments such as IV fluids or blood products and monitor patients for any reactions.</p></li><li><p>Provide wound care management.</p></li><li><p>Assist in medical procedures invasive or non-invasive as needed.</p></li><li><p>Facilitate the process of safe patient`s admission, transfer and discharge.</p></li><li><p>Competent with all the mandatory and unit specific competencies supported and assigned on Elsevier platform to ensure adherence to evidence Based practices.</p></li><li><p>Demonstrate proficiency in emergency procedures, equipment, and protocols relevant to the department.</p></li><li><p>Participate in ongoing programs and certification to support professional growth and maintain clinical competency.</p></li><li><p>Comply with unit Scope of service.</p></li><li><p>Perform rapid patient assessments and prioritize care using triage acuity tool.</p></li><li><p>Recognize and respond to life threatening conditions promptly.</p></li><li><p>Care for patients across all age groups with diverse conditions (e.g. Medical, surgical, obstetric, psychiatric, neonatal, paediatric emergencies).</p></li><li><p>Ability to manage high stress situations with critical thinking and decision making.</p></li><li><p>Administer emergency medications and treatments (e.g., defibrillation, CPR, advanced airway management).</p></li><li><p>Assist in cardiac arrests and stroke care.</p></li><li><p>Insert and manage IV lines, central lines, and other emergency access devices.</p></li><li><p>Critically monitor patients for changes in conditions and intervene as needed.</p></li><li><p>Operate and monitor equipment such as cardiac monitors, ventilators and infusion pumps.</p></li><li><p>Communicate effectively with the interdisciplinary team, including physicians, radiology, and laboratory staff for rapid diagnostics and care.</p></li><li><p>Provide updates to patient’s families about their condition and care plan.</p></li><li><p>Follow strict infection control protocols to handle emergencies involving contagious diseases or hazardous exposure.</p></li><li><p>Assists physicians in emergency procedures such as intubation, chest tube insertion, suturing and lumbar punctured.</p></li><li><p>Prepare and maintain sterile fields for emergency procedures.</p></li><li><p>Stabilize critically ill patients for admission to the ICU or transfer to another facility.</p></li><li><p>Ensure continuity of care during interdepartmental or interfacility transfers.</p></li><li><p>Maintain readiness for mass casualty incidents or disaster situations.</p></li><li><p>Ensure emergency equipment is functional and supplies are adequately stocked.</p></li><li><p>Participate in ongoing emergency specific trainings (e.g., BLS, ACLS, PALS, NRP, PROMPT certification).</p></li><li><p>Train or mentor new staff in emergency protocols and procedures.</p></li><li><p>Adhere to hospital policies and department specific protocols.</p></li><li><p>Participate in quality improvement initiative for the Emergency Department.</p></li><li><p>Performs other related duties as assigned to meet the operational needs of the department.</p></li><li><p>Perform clinical and procedural competencies as per department requirements, guided by competency checklists available on the Elsevier platform.</p></li><li><p>Demonstrate proficiency in emergency procedures, equipment, and protocols relevant to the emergency department.</p></li><li><p>Complete and maintain all assigned competencies on the Elsevier platform to ensure adherence to evidence-based practices.</p></li><li><p>Participate in ongoing programs and certifications to support professional growth and maintain clinical competency.</p></li><li><p>Ensure all equipment is maintained in good working order, reporting any fault to Nurse Manager/Engineering.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Have an appropriate license to work as a registered nurse in the relevant regulatory health authority with all the qualifications and experience these mandates.</p></li><li><p>Manage their own professional re-licensure.</p></li><li><p>Hold a valid American Heart Association Basic Life Support Provider card.</p></li><li><p>Be willing to work across departments and On Call when necessary.</p></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Billing Officer will be responsible for processing admissions and organizing billing for all admitted &amp; their assigned related bills closer with full collection accurately as per the policies protocols duly approved management approvals.</p><br><p><strong>Responsibilities</strong></p><p>Essential Duties and Responsibilities Include the Following:</p><p>Manage and process all billing documentation, summaries and other information that is necessary for communication with the Operations, Administration, Insurance, Accounting, Stores, Support &amp; Medical Departments as well as with associated officials.</p><ul><li><p>Maintain and update internal tracking systems and databases for all Patients as per the Registration Norms.</p></li><li><p>Perform data entry with close attention to all detail Demographic as well as Informative cross verified with EID/ Valid Government Documents.</p></li><li><p>Responsible for organizing and maintaining billing documents review &amp; billing tracking as per defined category- Insurance/ Self pay either Cash or Credit.</p></li><li><p>Work closely with all service providing centers and Doctors/ Therapists to generate accurate billing information.</p></li><li><p>Oversee All Approvals authenticity applicable as per the company policy.</p></li><li><p>Attend calls of all billing related query and responds and resolves independently when possible.</p></li><li><p>Able to download and prepare reports and submit accordingly.</p></li><li><p>Any other job-related duties as may be assigned by the Senior in Line/ Peers.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor degree</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Experienced Math Female teacher ( Full Time ) is required for training Institute located at Muwaileh Sharjah. </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Preferred candidate Indian</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>• To manage the Reception efficiently, attend to guests and telephone calls in a professional manner befitting the corporate image of the Group and provide the necessary administrative support functionally required by the Admin Manager<br>Responsibilities:<br>Functional Roles and Responsibilities<br>• Efficient and courteous handling of telephone calls, provide necessary information /guidance to the caller and transfer the calls to the relevant personnel in the office.<br>• Control the distribution of access cards for the visitors and maintain a register to log in the details<br>• Ensure that cleanliness and hygiene is maintained in the reception area and essential housekeeping standards are adhered to represent an appropriate corporate image.<br>• Ensure that all equipment / furniture are always in proper working condition and impeccably maintained.<br>• Coordinate and manage room bookings [Business centre and L&amp;D] in an efficient and prompt manner<br>Qualifications:<br>Education/Certification and Continued Education<br>• High School Certificate<br>Knowledge and Skills<br>• Course in telephone handling skills an advantage<br>• Exposure to multicultural environment<br>• Well groomed with pleasant personality<br>• Excellent communication skills</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>The Service Engineer in Inkjet Manufacturing will be responsible for the following tasks:&nbsp;</p><ol><li><p>Rebuilding cables, fixing dry solder, understanding and being able to follow schematic.</p></li><li><p>Good knowledge of Microsoft products and understanding of software installation.&nbsp;</p></li><li><p>Understanding servo drives and PLCs, and programming PLC will be an added advantage.</p></li><li><p>Independently maintain and forecast the spare parts requirements.&nbsp;</p></li><li><p>Work in a safe manner and ensure the safety of equipment in working conditions.</p></li><li><p>Give operator training as and when necessary.</p></li><li><p>Prepare all the required documents after the service and PM calls and timely communication with customers.</p></li></ol></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>B.E (Elect. &amp; Electronics)/ Diploma in Electronics Engineering with relevant experience</p></li><li><p>Strong interpersonal and communication skills</p></li><li><p>Excellent troubleshooting and problem-solving skills.</p></li><li><p>Ability to show good analytic performance.</p></li><li><p>Able to lift 40 Kgs of weight.</p></li></ul><p><strong>Experience</strong></p><p>Experience: 2 -4 years in the same field.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Conduct thorough inspections of plumbing systems to identify issues and ensure compliance with codes and regulations.</li><li>Install, repair, and maintain pipes, fixtures, and water systems in residential and commercial buildings with precision.</li><li>Diagnose plumbing problems using advanced tools and techniques, providing effective solutions in a timely manner.</li><li>Respond promptly to emergency calls, demonstrating strong problem-solving skills under pressure.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or equivalent; vocational training in plumbing is preferred for practical skills.</li><li>Valid plumbing license or certification demonstrating compliance with local plumbing codes and regulations.</li><li>At least 3-5 years of hands-on experience in plumbing, showcasing a proven track record in the field.</li><li>Strong knowledge of plumbing systems, including water supply, drainage, and gas lines, is essential.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Conduct regular inspections of fire alarm systems to ensure compliance with local safety regulations and codes.</li><li>Perform routine maintenance and repairs on fire alarm equipment, documenting all work completed for future reference.</li><li>Install new fire alarm systems according to manufacturer specifications and local codes, ensuring optimal functionality.</li><li>Respond promptly to service calls, diagnosing issues with fire alarm systems and implementing effective solutions.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>High school diploma or equivalent, with additional technical training in fire alarm systems preferred.</p></li><li><p>Relevant certifications such as NICET (National Institute for Certification in Engineering Technologies) Fire Alarm Systems Level I or II.</p></li><li><p>2-5 years of hands-on experience in fire alarm installation and maintenance, demonstrating proficiency in the field.</p></li></ul><p>Familiarity with NFPA (National Fire Protection Association) codes and standards related to fire alarm systems.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Conduct regular inspections of fire alarm systems to ensure compliance with local safety regulations and codes.</li><li>Perform routine maintenance and repairs on fire alarm equipment, documenting all work completed for future reference.</li><li>Install new fire alarm systems according to manufacturer specifications and local codes, ensuring optimal functionality.</li><li>Respond promptly to service calls, diagnosing issues with fire alarm systems and implementing effective solutions.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>High school diploma or equivalent, with additional technical training in fire alarm systems preferred.</p></li><li><p>Relevant certifications such as NICET (National Institute for Certification in Engineering Technologies) Fire Alarm Systems Level I or II.</p></li><li><p>2-5 years of hands-on experience in fire alarm installation and maintenance, demonstrating proficiency in the field.</p></li></ul><p>Familiarity with NFPA (National Fire Protection Association) codes and standards related to fire alarm systems.</p><p></p></section>