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وظائف شاغرة
<ul><li>Oversee all phases of construction projects, ensuring adherence to timelines and budgets while maintaining high-quality standards.</li><li>Collaborate with architects, engineers, and subcontractors to streamline project execution and address any design discrepancies promptly.</li><li>Conduct regular site inspections to monitor progress, identify potential issues, and enforce safety regulations to minimize workplace hazards.</li><li>Develop comprehensive project plans that outline scope, resources, and milestones, adjusting strategies as necessary to adapt to changing conditions.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Construction Management, Civil Engineering, or a related field is essential for foundational knowledge.</li><li>A minimum of 5 years of progressive experience in construction management, showcasing expertise in managing complex projects.</li><li>Certifications such as PMP (Project Management Professional) or CCM (Certified Construction Manager) are highly desirable for professional credibility.</li><li>Experience with commercial and residential projects is preferred, demonstrating versatility across different types of construction.</li></ul>
<p>We're looking for a Java Developer with hands-on airline/aviation operations experience to join a team building critical systems across crew management, flight operations, and disruption management.</p><p><strong>Desired Candidate Profile</strong></p><ul><li><p> Strong Java + Spring Boot development experience</p></li><li><p> Experience integrating with airline ops systems (crew mgmt / flight ops / disruption / safety & security)</p></li><li><p> Comfortable using AI-assisted dev tools to speed up delivery</p></li><li><p>Airline operations background is mandatory — please apply only if you have direct experience in this domain</p></li></ul>
<p>We're Hiring – HR Executive | Sathayam Group | Umm Al Quwain, UAE
Sathayam Group is looking for a motivated and experienced HR Executive to join our growing team in Umm Al Quwain, UAE.
If you have a strong background in Human Resources, excellent communication skills, and are passionate about building a positive workplace culture, we'd love to hear from you.
</p><p><strong>Desired Candidate Profile</strong></p><p>
Key Requirements:
✅ Proven HR experience in the UAE
✅ Valid UAE Driving License (Mandatory)
✅ Strong knowledge of recruitment, employee relations, HR administration, and performance management
✅ English & Hindi (Mandatory) | Arabic is an added advantage</p>
<br><ul><li><p>Conduct in-depth market research to uncover emerging trends and identify new sales opportunities.</p></li><li><p>Deliver compelling sales presentations and product demonstrations tailored to client needs and objectives.</p></li><li><p>Negotiate contracts and close deals while ensuring customer satisfaction and long-term relationships.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Existing database of companies, preferably in UAE Free Zones.</p></li><li><p>A minimum of 3 years of proven sales experience in a B2B environment is essential for success.</p></li><li><p> Experienced Freelance Sales Executive.</p></li><li><p>Previous experience in Freight Forwarding & Logistics.</p></li><li><p>Demonstrated track record of consistently meeting or exceeding sales targets is crucial.<br><br></p></li></ul>
<ul><li>Develop and execute targeted sales strategies to penetrate new markets and achieve sales targets.</li><li>Build and maintain strong relationships with key clients, ensuring a deep understanding of their needs and preferences.</li><li>Conduct thorough market research to identify emerging trends and competitor activities that may impact sales performance.</li><li>Prepare and deliver compelling sales presentations that effectively communicate product benefits and value propositions.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Business Administration, Marketing, or a related field is essential for a foundational understanding of sales principles.</li><li>A minimum of 3 years of proven sales experience, preferably in a competitive industry, showcasing a track record of exceeding sales targets.</li><li>Relevant certifications in sales techniques or methodologies, such as Certified Sales Professional (CSP), are highly desirable.</li><li>Experience in the specific industry you are applying for, such as technology, pharmaceuticals, or consumer goods, is crucial for success.</li></ul>
<ul><li>Prepare patients for radiological procedures, ensuring they understand the process and address any anxieties about the scan.</li><li>Administer medications, including contrast agents, as prescribed by the radiologist, monitoring for adverse reactions and providing immediate intervention.</li><li>Monitor patients' vital signs and overall condition during procedures, promptly reporting any changes or complications to the radiologist.</li><li>Assist radiologists during interventional radiology procedures, providing sterile field assistance and preparing necessary equipment.</li><li>Maintain accurate and detailed patient records, including documentation of medications, interventions, and patient responses.</li><li>Ensure the safe handling and disposal of radioactive materials, adhering to strict radiation safety protocols.</li><li>Educate patients and their families about radiological procedures, radiation safety, and aftercare instructions.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Valid DHA (Dubai Health Authority) license as a Registered Nurse is mandatory.</p></li><li><p>Certification in Basic Life Support (BLS)</p></li><li><p>Minimum of 2 years of experience as a Registered Nurse, preferably in a radiology or critical care setting.</p></li><li><p>Excellent communication, interpersonal, and patient care skills are essential.</p></li><li><p>Ability to work effectively under pressure and in a fast-paced environment.</p></li></ul>
<p><br><strong>The candidate should have Dubai projects experience.</strong><br></p><p><strong>Project Planning & Scheduling</strong></p><ul><li><p>Prepare baseline programs using <strong>Primavera P6 and/or MS Project.</strong></p></li><li><p>Develop detailed work breakdown structures (WBS) and project schedules.</p></li><li><p>Establish project milestones, critical paths, and key performance indicators.</p></li><li><p>Prepare look-ahead programs (2-week, 4-week, and monthly).</p></li><li><p>Develop recovery and acceleration programs when required</p></li></ul><p><br></p><p><strong>Progress Monitoring & Control</strong></p><ul><li><p>Monitor actual project progress against approved baseline schedules.</p></li><li><p>Update project schedules on a weekly and monthly basis.</p></li><li><p>Identify delays, risks, and critical activities affecting project completion.</p></li><li><p>Analyze schedule variances and recommend corrective actions.</p></li><li><p>Track productivity and resource utilization.</p><p><br></p></li></ul><p><strong>Reporting</strong></p><ul><li><p>Prepare weekly and monthly progress reports.</p></li><li><p>Generate S-curves, histograms, dashboards, and earned value reports.</p></li><li><p>Present planning updates to project management and clients.</p></li><li><p>Prepare executive summaries highlighting key project issues and mitigation measures.</p><p><br></p></li></ul><p><strong>Resource Planning</strong></p><ul><li><p>Develop manpower, equipment, and material resource plans.</p></li><li><p>Monitor resource deployment and productivity performance</p></li></ul><ul><li><p>Coordinate with construction, procurement, and plant departments to ensure resource availability.</p></li><li><p><br></p></li></ul><p><strong>Contract & Claims Support</strong></p><ul><li><p>Assist in preparing Extension of Time (EOT) claims.</p></li><li><p>Perform delay analysis using industry-standard methodologies.</p></li><li><p>Maintain records supporting contractual claims and variations.</p></li><li><p>Review client and consultant comments on programs and claims.</p><p><br></p></li></ul><p><strong>Desired Candidate Profile</strong></p><br><ul><li><p>5–10 years of planning experience in road and infrastructure projects.</p></li><li><p>Minimum <strong>3–5 years of experience in the UAE/GCC</strong>.</p></li><li><p>Experience with<strong> projects involving roads, utilities, drainage, and traffic diversions.</strong></p></li></ul>
<p><strong>Job Purpose:</strong></p><p>Keep buildings in clean and orderly condition. Perform heavy cleaning duties, such as cleaning floors, shampooing rugs, washing walls and glass, and removing rubbish. Duties may include tending furnace and boiler, performing routine maintenance activities, notifying management of need for repairs, and cleaning debris from sidewalk.<br/><br/><strong>Key Responsibilities:</strong></p><ul><li>Clean building floors by sweeping, mopping, scrubbing, or vacuuming them.</li><li>Gather and empty trash.</li><li>Service, clean, and supply restrooms.</li><li>Follow procedures for the use of chemical cleaners and power equipment, in order to prevent damage to floors and fixtures.</li><li>Monitor building security and safety by performing such tasks as locking doors after operating hours and checking electrical appliance use to ensure that hazards are not created.</li><li>Notify managers concerning the need for major repairs or additions to building operating systems.</li><li>Requisition supplies and equipment needed for cleaning and maintenance duties.</li><li>Set up, arrange, and remove decorations, tables, chairs, ladders, and scaffolding to prepare facilities for events such as banquets and meetings.</li><li>Spray insecticides and fumigants to prevent insect and rodent infestation.</li><li>Clean and polish furniture and fixtures.</li><li>Clean windows, glass partitions, and mirrors, using soapy water or other cleaners, sponges, and squeegees.</li><li>Dust furniture, walls, machines, and equipment.</li><li>Mix water and detergents or acids in containers to prepare cleaning solutions, according to specifications.</li><li>Steam-clean or shampoo carpets.</li></ul><p><strong>QSHE</strong></p><ul><li>Take reasonable care of your own health and safety and not to put othe persons – fellow employees and members of the public – at risk by what you do or don’t do in the course of your work.</li><li>Cooperate with any compay efforts to improve health and safety at work.</li><li>Comply with any reasonable instruction given to you in the interest of health and safety or welfare.</li><li>Report and accidents, injuries or illnesses you may suffer as a result of doing your work, or any accidents, injuries or illnesses you become aware off that involves a fellow employee or member of the public at your place of work.</li><li>Ability to follow oral and written instructions.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>SKILLS REQUIRED:</strong></p><ul><li>Excellent communication and interpersonal skills.</li><li>Demonstrated ability to prioritize and perform multiple tasks simultaneously.</li><li>Outstanding customer service skills.</li><li>Proven ability to work effectively individually and with a team.</li><li>Ability to follow oral and written instructions.</li></ul><p><strong>Qualifications:</strong></p><ul><li>Secondary School Certificate</li></ul><p><strong>Other Requirements:</strong></p><ul><li>Good communication and coordination skills are essential. Personable & friendly, hardworking, outgoing with a dedicated mind set, customer focused with a team player mentality.</li></ul>
<ol><li><p>Maintain accurate financial records and ensure proper bookkeeping.</p></li><li><p>Prepare journal entries, bank reconciliations, and general ledger reconciliations.</p></li><li><p>Assist in preparing monthly, quarterly, and annual financial statements.</p></li><li><p>Support internal and external audit processes by preparing schedules and required documentation.</p></li><li><p>Ensure compliance with UAE VAT regulations and assist in VAT return filing.</p></li><li><p>Monitor accounts payable and accounts receivable transactions.</p></li><li><p>Prepare financial reports, MIS reports, and management reports.</p></li><li><p>Reconcile supplier and customer accounts and resolve discrepancies.</p></li><li><p>Assist in budgeting, forecasting, and financial analysis.</p></li><li><p>Maintain proper documentation and filing of financial records.</p></li><li><p>Coordinate with auditors, banks, and regulatory authorities when required.</p></li></ol><p><strong>Desired Candidate Profile</strong></p><ol><li><p><strong>CA Qualified/ Intermediate (Mandatory).</strong></p></li><li><p><strong>Female candidates only (Indian Nationality)</strong></p></li><li><p><strong>1–3 years of UAE accounting experience.</strong></p></li><li><p>Prior <strong>audit experience is mandatory.</strong></p></li><li><p>Strong knowledge of accounting principles, financial reporting, and UAE VAT.</p></li><li><p>Proficiency in <strong>Microsoft Excel</strong> and accounting software (Tally, Zoho Books, SAP, Oracle, QuickBooks, or similar ERP systems).</p></li><li><p>Strong analytical, organizational, and problem-solving skills.</p></li><li><p>Good communication skills in English.</p></li><li><p><strong>Immediate joiners are highly preferred.</strong></p></li></ol>
<ul><li>Develop and maintain strong relationships with clients to understand their needs and provide tailored solutions that drive sales.</li><li>Conduct thorough market research to identify potential clients and emerging trends, ensuring a competitive edge in the industry.</li><li>Deliver compelling presentations and product demonstrations that effectively communicate the value proposition to prospective customers.</li><li>Negotiate contracts and close deals while ensuring compliance with company policies and procedures to maximize profit margins.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in Business, Marketing, or related field to provide a solid foundation for understanding sales principles.</p></li><li><p>A minimum of 2-4 years of relevant sales experience in a similar industry, demonstrating a track record of achieving sales targets.</p></li><li><p>Sales certifications such as Certified Professional Sales Person (CPSP) or similar credentials to validate expertise in sales techniques.</p></li><li><p>Proficiency in CRM software to manage customer relationships and sales pipelines effectively.</p></li></ul>
<ul><li><p>Deliver customer orders safely and on time.</p></li><li><p>Follow assigned delivery routes efficiently.</p></li><li><p>Maintain professional behavior while representing the company.</p></li><li><p>Comply with UAE traffic laws and company safety standards.</p></li><li><p>Keep the company-provided motorcycle and equipment in good condition.</p></li><li><p>Ensure excellent customer service during every delivery.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Valid Motorcycle Driving License.</p></li><li><p>Age between <strong>22 and 42 years</strong>.</p></li><li><p>Physically fit for delivery operations.</p></li><li><p>Good communication and customer service skills.</p></li><li><p>Ability to work in a fast-paced environment.</p></li><li><p>Willing to work 11-hour shifts, 6 days per week.</p></li></ul><p><strong>UAE Visa Eligibility Requirements</strong></p><p>Candidates must:</p><ul><li><p>Be eligible to obtain a UAE Employment Visa.</p></li><li><p>Meet the company's age requirement (22–42 years).</p></li><li><p>Hold a valid motorcycle driving license.</p></li><li><p>Successfully complete the required medical examination and documentation for UAE visa processing</p></li></ul>
<p>We are seeking an accomplished <strong>Project Director</strong> to lead the successful delivery of a landmark <strong>super high-rise development</strong> in Dubai.</p><br><p><strong>Key Responsibilities</strong></p><ul><li><p>Lead the project from inception to handover, ensuring delivery within scope, budget, quality, and schedule.</p></li><li><p>Develop and execute project strategies, management plans, and KPIs aligned with business objectives.</p></li><li><p>Oversee project planning, scheduling, procurement, commissioning, and resource allocation.</p></li><li><p>Manage project budgets, cost control, financial reporting, contract administration, and change management.</p></li><li><p>Identify and mitigate project risks while ensuring compliance with quality, HSE, and regulatory standards.</p></li><li><p>Lead multidisciplinary project teams, consultants, contractors, and subcontractors to achieve project milestones.</p></li><li><p>Build and maintain strong relationships with clients, stakeholders, and government authorities.</p></li><li><p>Drive procurement strategies, vendor management, and contract negotiations to ensure timely project delivery.</p></li><li><p>Champion a strong Health, Safety & Environmental (HSE) culture and promote sustainable construction practices.</p></li><li><p>Provide regular progress reports, executive updates, and strategic recommendations to senior leadership.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ol><li><p>Bachelor's Degree in Civil Engineering, Construction Management, or a related discipline (Master's degree preferred).</p></li><li><p>15–20 years of construction industry experience, including at least 5 years in a senior leadership role managing large-scale high-rise or super high-rise developments.</p></li><li><p>Proven experience delivering skyscrapers, mixed-use developments, or mega projects from inception to handover.</p></li><li><p>Strong expertise in project planning, budgeting, contract administration, cost control, risk management, procurement, stakeholder management, and HSE compliance.</p></li><li><p>Hands-on experience managing multi-million-dollar projects, leading multidisciplinary teams, and coordinating with consultants, contractors, and regulatory authorities.</p></li><li><p>Proficiency in Primavera P6, Microsoft Project, Procore, and other project management tools.</p></li><li><p><strong>PMP certification is mandatory.</strong> LEED/BREEAM accreditation will be an added advantage.</p></li><li><p>Previous experience in the UAE/GCC construction market is highly preferred.</p><br><p><strong>Candidates must currently be available in the UAE and able to attend a face-to-face interview.</strong></p></li></ol>
<ul><li><p>Record accounting entries and assist with month-end book closure.</p></li><li><p>Perform reconciliations and routine accounting activities.</p></li><li><p>Prepare audit schedules and maintain financial records.</p></li><li><p>Prepare MIS reports and support payroll and variance analysis.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in Commerce or a related field.</p></li><li><p>1–3 years of accounting experience in the UAE</p></li><li><p>Knowledge of accounting principles and book closure.</p></li><li><p>Proficient in Microsoft Excel (formulas, PivotTables, VLOOKUP/XLOOKUP ).</p></li><li><p>Familiarity with MIS reporting and ERP/accounting software.</p></li></ul><br>
<ul><li><p>Coordinate and supervise Mechanical, Electrical, and Plumbing (MEP) works for residential and commercial projects.</p></li><li><p>Prepare, review, and approve MEP shop drawings, technical submittals, and material submittals.</p></li><li><p>Obtain and manage approvals from <strong>DEWA</strong> and <strong>Dubai Civil Defence (DCD)</strong>.</p></li><li><p>Ensure all MEP installations comply with local authority regulations, UAE codes, and project specifications.</p></li><li><p>Coordinate with architects, civil engineers, consultants, contractors, and government authorities.</p></li><li><p>Conduct site inspections and monitor project progress to ensure quality and timely completion.</p></li><li><p>Resolve technical issues related to MEP systems during design and construction</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's Degree in Mechanical Engineering or Electrical Engineering.</p></li><li><p>Valid <strong>DEWA certification/approval</strong>.</p></li><li><p>Valid <strong>Dubai Civil Defence (DCD) certification/approval</strong>.</p></li><li><p>Minimum <strong>3–5 years of MEP engineering experience</strong> in the UAE.</p></li><li><p>Strong knowledge of UAE building codes and authority regulations.</p></li><li><p>Experience in residential and commercial building projects.</p></li><li><p>Proficiency in AutoCAD and Microsoft Office (knowledge of Revit is an advantage).</p></li></ul>
<p>Job Summary</p><p>The Site Technical Manager – Architecture will oversee architectural site execution, technical coordination, and quality compliance for construction projects. The role involves ensuring that architectural works are implemented according to design specifications, project schedules, and regulatory standards, while coordinating with consultants, contractors, and multidisciplinary teams.</p><p>Key Responsibilities</p><ul><li><p>Manage and supervise architectural works at the construction site, ensuring compliance with approved drawings and specifications</p></li><li><p>Review architectural drawings, shop drawings, and material submittals before site implementation</p></li><li><p>Coordinate with consultants, contractors, structural, MEP, and project management teams to resolve technical issues</p></li><li><p>Ensure compliance with local authority regulations, building codes, and safety standards</p></li><li><p>Monitor quality control and site inspections to ensure architectural finishes and materials meet project specifications</p></li><li><p>Provide technical guidance to site engineers and contractors regarding architectural design details and construction methods</p></li><li><p>Identify and resolve design discrepancies, site clashes, and technical challenges</p></li><li><p>Review method statements, RFIs, and technical submissions related to architectural works</p></li><li><p>Support project management in schedule planning and progress monitoring</p></li><li><p>Ensure adherence to health, safety, and environmental regulations at the construction site</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Qualifications</p><ul><li><p>Bachelor’s Degree in Architecture (mandatory)</p></li><li><p>Master’s Degree in Architecture or Construction Management (preferred)</p></li></ul><p>Experience Requirements</p><ul><li><p>Minimum 10 years of architectural experience</p></li><li><p>At least 5 years in site-based architectural management roles</p></li><li><p>Experience in high-rise buildings, commercial projects, hospitality, or large-scale developments preferred</p></li><li><p>Strong knowledge of construction drawings, materials, and finishing standards</p></li></ul><p>Technical Skills</p><ul><li><p>Proficiency in AutoCAD, Revit, and BIM coordination</p></li><li><p>Strong understanding of architectural detailing and construction methodologies</p></li><li><p>Knowledge of UAE building regulations and authority approvals</p></li><li><p>Ability to manage technical coordination across multiple disciplines</p></li></ul><p>Required Certifications (Preferred in UAE)</p><ul><li><p>PMP (Project Management Professional) – highly preferred for managerial roles</p></li><li><p>LEED Green Associate / LEED AP – for sustainable building projects</p></li><li><p>Dubai Municipality / Trakhees / DDA approvals knowledge</p></li><li><p>IOSH or NEBOSH certification – health & safety awareness</p></li><li><p>RIBA Membership or equivalent professional architecture accreditation (advantage)</p></li></ul>
<ul><li><p>Calling on the data given for customer acquisition</p></li><li><p>Attend marketing enquiries for customer acquisition</p></li><li><p>Followup on prospective leads to customer acquisition </p></li><li><p>Keep customer record and followup</p></li><li><p>Providing prompt customer support on phone, whatsapp, and other applications</p></li><li><p>Proactively reaching out to customers for support, new business and references </p></li><li><p>Keep data record, prepare reports and follow the team leader </p></li><li><p>There could be day shift or night shift depending on the requirements </p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Telecaller</p><p><br></p><p><strong>Education & Experience:</strong></p><ul><li><p>1 year of minimum work experience as a Customer Support Executive or tele caller</p></li><li><p>Hands-on experience with MS Excel</p></li><li><p>Excellent oral and written communication skills</p></li><li><p>Proactive and client service orientation</p></li></ul><br><p><strong>Skills:</strong></p><ul><li><p>Experience in BPO is also considered </p></li><li><p>Hindi & English must additional indian languages preferred </p><br><p><strong>Comensation & Benefits :</strong> </p></li><li><p>Salary AED 1700 to 2200 per month </p></li><li><p>Company accommodation, food and visa (Company provides excellent work and growth environment. </p></li><li><p>Company provides Accommodation and Food. </p></li><li><p>Visa shall be provided by the company and those who are not in UAE shall be provided with Visa. </p></li><li><p>Excellent Growth Opportunities in terms of higher promotion as well as Salary </p></li></ul><br>
<p>To manage the manpower planning of event-based housekeeping deployment in coordination with the Operations team. The role requires understanding the housekeeping budget framework and developing event-wise forecasts. The staff must review actual manpower trends from previous years and existing current year calendar, analyze venue space allocations, and prepare appropriate staffing plans to support operational efficiency. The candidate must be well-communicated and capable of constructively challenging assumptions to ensure budget / forecast, planning alignment and workforce optimization.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Event Based Manpower Forecasting:</strong></p><ul><li><p>Prepare event-wise manpower forecasts based on floor space, type of event, cleaning scope, and service durations.</p></li><li><p>Align resource planning with historical data and actual manpower performance from past years.</p></li><li><p>Adjust forecasts according to confirmed bookings and last-minute event changes.</p></li></ul><br><p><strong>Operational Planning and Coordination -</strong></p><ul><li><p>Liaise with housekeeping Management and the operations team to gather manpower requirements and deployment feedback.</p></li><li><p>Ensure timely communication and release of manpower plans to the internal team and manpower suppliers.</p><ul><li><p>Coordinate closely with the scheduling team to ensure plan execution matches operational needs</p></li></ul></li></ul><br>
<ol><li><p>Oversee <strong>procurement of Electrical materials/equipment</strong>, reviewing drawings and BOQs to ensure full technical compliance with UAE standards.</p></li><li><p>Coordinate with <strong>MEP, site teams, and vendors</strong> to manage procurement schedules, evaluate quotations, and finalize technically approved offers.</p></li><li><p>Candidate must have <strong>3+ years UAE experience in high‑rise projects</strong>.</p></li></ol><p><strong>Desired Candidate Profile</strong></p><ol><li><p>Strong UAE experience in <strong>procurement for high‑rise building projects</strong>, with solid technical understanding of Electrical systems and materials.</p></li><li><p>Skilled in reviewing drawings, extracting quantities, and preparing procurement BOQs.</p></li><li><p>Proactive in coordination with site teams and capable of managing multiple procurement packages simultaneously.</p></li><li><p>Immediate joiners are preferred.</p></li></ol>
<ul><li>Provide first-line support for hardware, software, and network-related issues via phone, email and in-person</li><li>Diagnose and fix issues of end user systems related to Operating Systems, Internet Browsers (ie. Explorer), MS Office & MS products (Word, Excel, PowerPoint, Outlook etc.), Local Area Network connectivity, Wireless connectivity, First Level Hardware diagnosis, Printing issues, Software Installation, PC relocation and minor changes, Peripheral device connectivity or device driver</li><li>Manage and maintain IT assets, including computers, printers, and other peripheral devices</li><li>Install, upgrade and configure operating systems and software applications, ensuring compliance with the company policies</li><li>Monitor software licensing and provide necessary updates for compliance and security</li><li>Assist in maintaining network connectivity, including troubleshooting connectivity issues and performing basic network configuration</li><li>Conduct routine system and network monitoring to identify and resolve potential issues before they impact users</li><li>Support larger IT projects as needed, providing input and assistance during implementation</li><li>Collaborate with other IT teams to identify trends and improve infrastructure and service delivery</li><li>Monitor system screens for error messages or alerts</li><li>Ensure uninterrupted system operation</li><li>Ensure industry and local physical security processes are followed</li><li>Ensure schedules finish on time to meet service level agreements</li><li>Log errors and resolutions to prevent system bottlenecks</li><li>Close incident records within defined timeline</li><li>Determine severity and prioritization classification for the Incident</li><li>Identify/associate related incidents</li><li>Initiate Request for Change (RFC) record, if needed</li><li>Manage Incidents to resolution</li><li>Perform Incident diagnostics</li><li>Resolve incidents and restore service</li><li>Conduct root cause analysis</li><li>Coordinate problem resolution</li><li>Determine need for additional resources and assign to correct service provider</li><li>Develop innovative solutions</li><li>Escalate issues to ensure proper sense of urgency / resource allocation</li><li>Perform full system and data back-ups of all required data and architecture</li><li>Manage user accounts on the system</li><li>Perform regular system checks and housekeeping</li><li>Repair/update hardware, software and operating systems</li><li>Install / configure application software</li><li>Effectively and efficiently troubleshoot system problems</li><li>Consistently fix system problems with minimal downtime</li><li>Proactively identify system upgrades to enhance the services offered to the client</li><li>Analyse/review Request and determine if escalation is needed</li><li>Apply ITIL framework</li><li>Determine severity and prioritization classification for the Request</li><li>Escalate issues to ensure proper sense of urgency / resource allocation</li><li>Manage Requests end-to-end, from Request registration, routing, recording/documentation, rejection and un-routing</li><li>Work collaboratively with organizational peers</li><li>Monitor and resolve all ticket escalations within your area of responsibility</li><li>Establish strong relationships with the client and their leadership by following through on requests, resolving escalations and providing status in a consistent and timely manner</li><li>Understand and practice information security fundamentals covering confidentiality, integrity and availability of information in SIBCA organization</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor’s Degree in Computer Engineering, Computer Science or a relevant field</li><li>MCSE or CCNA certifications preferred</li><li>Good understanding of MS Windows 7 and other Microsoft client operating systems</li><li>Working and conceptual knowledge of networking basics</li><li>Ability to manage end users’ expectations and keep them satisfied</li><li>Excellent team worker</li><li>Proficient (Read, Write, Speak) in English</li></ul>
<ul><li>Act as the first point of contact, handling all incoming communications (phone, email, WhatsApp) with warmth, professionalism, and efficiency — creating a strong positive image of the company from the very first interaction</li><li>Schedule and coordinate client meetings, appointments, and property viewings</li><li>Prepare, organize, and maintain real estate documentation, including consultancy agreements, Ejari contracts, and client files</li><li>Assist with property listings and updates on major portals such as Bayut and Property Finder</li><li>Build and maintain positive client relationships through proactive follow-ups, attentive service, and professional communication that reinforces trust in EASTBRIDGE REAL ESTATE L.L.C.</li><li>Assist with company licensing and compliance, including DET renewals and regulatory submissions</li><li>Handle basic financial administration: prepare invoices, track payments, and maintain expense records</li><li>Conduct market research and assist in preparing client reports and presentations</li><li>Provide marketing support, including social media content and promotional materials</li><li>Perform general office management and any other ad-hoc administrative tasks as required by management</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Excellent command of written and spoken English (native-level proficiency strongly preferred)</li><li>Strong Arabic language skills are a significant advantage</li><li>Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace</li><li>Good knowledge of Dubai real estate processes, including the Ejari system and major property portals</li><li>Highly organized with excellent attention to detail and the ability to manage multiple priorities independently</li><li>Professional demeanor, strong communication skills, and ability to work effectively in a small team</li><li>Strong social intelligence and highly developed communication skills</li><li>Positive, energetic attitude with a genuine passion for delivering excellent client experiences and building a strong company reputation</li><li>Valid Emirates ID or eligibility to work in the UAE</li><li>Previous experience working closely with company management in a small team environment (advantageous)</li><li>UAE driving license (for occasional site visits) (advantageous)</li></ul>