leader
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وظائف شاغرة
Director, Partnerships & Digital Product Delivery<br> <br>Executive Summary:<br> <br>Building and scaling a global partner ecosystem that delivers digital products efficiently, commercially, and at scale—bridging product, technology, and go-to-market execution.<br> <br>Role Summary<br> <br>We are seeking a senior leader to drive the strategy, delivery, and scaling of digital product partnerships across global markets.<br> <br>This role is responsible for enabling the distribution of digital products through third-party partners (e.g. resellers, platforms, and campus bookstores), while ensuring products are delivered seamlessly, commercially viable, and scalable across regions.<br> <br>You will sit at the intersection of commercial strategy, product delivery, and partner ecosystems, ensuring that digital offerings reach customers effectively through indirect channels. You will work closely with GTM, product and portfolio leaders.<br> <br>Key Responsibilities<br> <br>1. Partnership Strategy & Channel Development<br> <br>Define and execute the strategy for distributing digital products through external partners and reseller networks<br> <br>Evolve the partner model to improve reach, performance, and long-term sustainability<br> <br>Build, manage, prioritize and de-prioritize relationships with key partners (e.g. retail channels, digital platforms, distributors)<br> <br>Balance direct-to-customer approaches with partner-led distribution models<br> <br>Identify and validate new partners in partnership with sales and product team<br> <br>2. Digital Product Delivery Through Partners<br> <br>Ensure digital products can be delivered, accessed, and supported through partner platforms<br> <br>Work with engineering and product teams to enable:<br> <br>System integrations between partners and internal platforms<br> <br>Secure content delivery and access control<br> <br>Alignment of product formats with partner capabilities<br> <br>Oversee the transition from legacy formats or delivery methods to modern, scalable digital approaches<br> <br>3. Scaling Distribution & Market Expansion<br> <br>Lead the expansion of partner-based distribution into new regions and markets<br> <br>Design scalable models that support:<br> <br>Multiple pricing structures and commercial models<br> <br>Local market requirements and regulations<br> <br>Consistent customer experience across global markets<br> <br>Move initiatives from pilot stages to full-scale deployment<br> <br>4. Product & Commercial Enablement<br> <br>Define requirements in partnership with GTM lead to support different sales models, including:<br> <br>Institutional or enterprise sales<br> <br>Bundled or subscription offerings<br> <br>Retail and bookstore-based purchasing<br> <br>Partner with product, sales, and marketing teams to ensure offerings are:<br> <br>Market-ready<br> <br>Easy for partners to sell and support<br> <br>Lead readiness for major seasonal or high-volume sales periods<br> <br>Ownership on standardized contracts across partners; responsible for shifting partners to standard contracts<br> <br>Communication with fulfilment partners on strategy, initiatives and timelines to delivery<br> <br>5. Revenue Growth & Optimisation<br> <br>Identify opportunities to increase revenue through partner channels<br> <br>Optimise pricing, margin structures, and commercial agreements with partners<br> <br>Reduce delivery costs and improve profitability through more efficient distribution models<br> <br>6. Cross-Functional Leadership<br> <br>Act as the key link between:<br> <br>Product and engineering teams<br> <br>Sales and commercial teams<br> <br>External partners<br> <br>Translate business needs into technical requirements, and technical constraints into commercial decisions<br> <br>Drive alignment across multiple stakeholders to deliver complex initiatives<br> <br>Key Outcomes<br> <br>Successful rollout of digital products through partner ecosystems<br> <br>Increased revenue and adoption through indirect sales channels<br> <br>Scalable global distribution models supporting multiple markets<br> <br>Reduced reliance on legacy systems and improved delivery efficiency<br> <br>Strong alignment between product capability and market needs<br> <br>Required Expertise<br> <br>10+ years of experience in partner enablement, product marketing, or related fields within a global B2B or Saa S environment.<br> <br>Proven ability to connect product/solution vision with regional requirements and market adoption.<br> <br>Exceptional communication and leadership skills, with a track record of driving alignment across global and regional teams.<br> <br>Strong analytical mindset with experience using data and feedback loops to optimize readiness efforts.<br> <br>Skilled in managing multiple initiatives across time zones and cultures, with a focus on execution and measurable outcomes.<br> <br>Proven experience scaling products or platforms across regions<br> <br>Experience structuring commercial agreements and distribution models<br> <br>Experience with systems such as:<br> <br>APIs and partner integrations<br> <br>Digital catalogues and product data<br> <br>Access, licensing, and entitlement models<br> <br>Who we are:<br> <br>At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.<br> <br>Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.<br> <br>If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing Talent Experience GlobalTeam@grp.pearson.com.<br> <br>Job: Relationship Management<br> <br>Job Family: GOTOMARKET<br> <br>Organization: Higher Education<br> <br>Schedule: FULL_TIME<br> <br>Workplace Type: Remote<br> <br>Req ID: 24503
Job Title - Customer Service Team Leader – FMCG/ Distribution Type – Permanent Work Location – Dubai Mandatory – Min 5-6 years of experience in Customer Service or Call Centre operations, with a strong background in FMCG distribution or high-volume order management, handling bulk order processing and customer escalations effectively.<br>Responsibilities:Lead and manage a team of 8–10 Customer Service Representatives, ensuring high productivity and service standards in a fast-paced environment. Oversee the accurate and timely processing of 300+ customer orders per day, including manual entry of bulk orders and Local Purchase Orders (LPOs). Handle customer, warehouse, and delivery-related queries and escalations, ensuring timely issue resolution and seamless order fulfillment. Act as the key liaison between team members, management, and cross-functional stakeholders including Sales, Warehouse, Supply Chain, and Logistics teams. Monitor order processing accuracy, quality standards, and team performance to maintain excellent customer satisfaction levels. Conduct regular coaching, training, and performance reviews to support team development and continuous improvement. Analyze operational reports and identify process improvement opportunities to enhance productivity, efficiency, and service delivery. Ensure adherence to service level agreements (SLAs), operational procedures, and customer-specific order processing requirements while performing effectively in a high-pressure FMCG distribution environment.
<p>فريق التجارة الإلكترونية في Grandiose يبحث عن <strong>مشرف تجهيز</strong> و <strong>قائد فريق العمليات</strong></p><br><p><strong>المسؤوليات الرئيسية:</strong></p><br><ul><li><p>قيادة عمليات التجارة الإلكترونية في المتاجر المعينة</p></li></ul><ul><li><p>توفير القيادة للمشرفين في المناطق</p></li></ul><ul><li><p>تحسين عمليات HD/التجارة الإلكترونية للمتجر المعين والحفاظ على تقارير مستمرة لأداء عمليات المَطع</p></li></ul><ul><li><p>حل مشاكل عمليات التجارة الإلكترونية اليومية</p></li></ul><ul><li><p>مساعدة مديري المتاجر في المتاجر المعينة في عمليات التجارة الإلكترونية اليومية</p></li></ul><ul><li><p>التقرير عن أداء العمليات والتحديات والتقيد بالسياسات من قبل أعضاء الفريق</p></li></ul><ul><li><p>توجيه وتدريب موظفي المتجر وHD على مختلف المجمّعات وأنظمة التجارة الإلكترونية</p></li></ul><ul><li><p>مراقبة الأداء المباشر للمتاجر المعينة واتخاذ الإجراءات اللازمة عند الحاجة</p></li></ul><ul><li><p>العمل كنقطة اتصال رئيسية لعمليات الشركاء في المتاجر المعينة</p></li></ul><br><br><p><strong>الملف المرغوب للمترشح</strong></p><p>الخبرة والمهارات المطلوبة:</p><br><ul><li><p>خبرة سوقية لا تقل عن 2-4 سنوات</p></li><li><p>خبرة في إدارة التجارة الإلكترونية وأنظمة المجمّعات المختلفة</p></li></ul><ul><li><p>طبيعة الخبرة: التوصيل المنزلي / عمليات التجزئة / التجارة الإلكترونية</p></li><li><p>خبرة في عمليات التجارة الإلكترونية وإدارة التهيئة</p></li><li><p>الطلاقة في الإنجليزية شرط أساسي</p></li></ul>
Salary : AED 6000 - 7000/month Position: Team Leader (B2C) - Education / Institute Location: UAEAbout Cambridge Education Cambridge Education empowers professionals to validate and enhance their capabilities through a wide range of specialized training programs leading to globally recognized certifications. Cambridge Education is one of the most renowned institutions in the Middle East, headquartered in the UAE, with a strong legacy of 38+ years in executive management education and professional certification training. Since its inception in 1987, Cambridge Education has been a leader in delivering high-quality training across domains such as Project Management, Risk Management, Cyber Security, Supply Chain & Operations Management, HR, Leadership & Soft Skills, and Digital Forensics. The organization’s sustained growth and market reputation are driven by visionary leadership, experienced professionals, and a strong commitment to customer satisfaction. Training programs are designed for both corporate clients and individual professionals, ensuring relevance, impact, and measurable outcomes. Role Overview The Team Leader (B2C) will be responsible for driving revenue growth through direct sales, tele sales operations, and effective team leadership. The role involves setting and achieving sales targets, mentoring and managing a high-performing sales team, implementing strategic sales initiatives, and ensuring exceptional customer experience aligned with the organization’s business objectives. Key Responsibilities Sales & Business Development Responsible for B2C business targets -self & team of 5-10 targets. Achieve the targets on a weekly, monthly, and quarterly basis. Drive direct sales by guiding team members to engage new and existing customers, promote relevant programs, and convert leads into enrollments. Clearly explain all courses offered, highlighting features, benefits, and career outcomes to prospective learners. Develop, implement, and optimize sales strategies to improve lead conversion and revenue growth. Prepare sales scripts, objection-handling guides, and customer response frameworks. Monitor market trends, competitor offerings, and pricing strategies to identify new business opportunities. Ensure consistent follow-up, pipeline management, and accurate sales forecasting through CRM tools. Leadership & Team Management Recruit, lead, mentor, motivate, retain and manage a B2C Sales Consultants team to achieve individual and team targets. Motivate team members through performance management, incentives, feedback, and recognition. Foster a collaborative, performance-driven, and customer-focused team culture. Conduct regular team meetings, performance reviews, and skill-development sessions. Act as a role model by demonstrating strong sales ethics, discipline, and professionalism. Operations, Reporting & Customer Experience Expert in using CRM for lead management and marketing Monitor daily sales activities and individual performance metrics to ensure target achievement. Analyze sales data, prepare performance reports, and present insights to senior management. Handle escalated customer complaints and ensure timely, professional resolution. Work closely with internal stakeholders to ensure alignment on programs, pricing, and promotions. Ensure that customers are treated with respect and professionalism to encourage repeat enrollments and long-term relationships. Protect and enhance the company’s brand image and reputation in the marketplace. Sales Skills Required Strong Team Leadership & Management Core sales and professional sales process & approach. Proven ability to close deals and consistently exceed sales targets. Expertise in lead generation, conversion optimization, and pipeline management. Strong negotiation, objection handling, and persuasion skills. Hands-on experience with CRM systems and sales tracking tools. Data-driven mindset with the ability to analyze metrics and improve sales effectiveness. Leadership Skills Required Demonstrated experience leading and scaling high-performing sales teams. Strong coaching, mentoring, and people-development capabilities. Ability to inspire, influence, and align teams toward common business goals. Excellent decision-making, conflict resolution, and problem-solving skills. High level of accountability, ownership, and results orientation. Ability to perform effectively under pressure and meet aggressive deadlines. Required Qualifications & Experience Bachelor’s Degree (Mandatory) in Business Administration, Marketing, Management, or a related field.5 years of total experience in the team leader position in the UAEProven track record in successful B2C sales and business development, preferably within the professional education or training field. Excellent verbal and written communication skills in English (Arabic is an advantage). Strong presentation, reporting, and stakeholder management skills. Proficiency in MS Office (Excel, Power Point, Word) and CRM platforms. What We Offer Competitive compensation and performance-based incentives. A collaborative and growth-oriented work environment. Successful employees get promotions supported by performance evaluation. Opportunities for professional development and career progression. Exposure to a reputed brand with a strong regional and global presence. Interested candidates are invited to submit their resume along with a cover letter highlighting their relevant experience and achievements related to this role
Job Description<br><br>Wood is currently recruiting for an experienced PMC Lead Piping Engineer for our ADNOC project in Abu Dhabi within our Oil, Gas & New Energies business.<br><br>Due to the nature of the projects and client expectation, the position will be based full time at our client office in Abu Dhabi, United Arab Emirates and will require occasional travel to Spain.<br><br>The Role<br><br>This is an exciting opportunity for an experienced PMC Lead Piping Engineer with a proven track record in overseeing the design, development, and implementation of piping systems, ensuring their functionality, safety, and compliance with project specifications and industry standards for a high-profile client.<br><br>Our Clients and Projects<br><br>Designing the future. Transforming the world. <br><br>Wood's Oil, Gas & New Energies business is built on a strong legacy of delivering large and complex projects for national and international energy companies across the globe. We have experienced teams, a proven delivery model and a strong reputation.<br><br>We are the market-leading provider of integrated and innovative solutions that challenge the status-quo in the oil and gas upstream and midstream, onshore and offshore, gas to liquids and decarbonization and electrification markets. We pride ourselves in steady and predictable delivery, setting our sights on an exciting growth trajectory. <br><br>Energy security, transition and supply have never been more important. You, our enabling teams, are at the very forefront of transformative projects that are providing sustainable power to generations to come. We are the ones to bring low-carbon concepts to reality.<br><br>What We Can Offer<br><br>Meaningful and interesting projects: Delivered to high profile clients across the Energy Sector Commitment to Diversity and Inclusion: We are an organization actively committed to diversity and inclusion across our business Competitive remuneration package: With regular reviews to ensure we are rewarding at the right level in line with the market Medical Insurance: Ensures inpatient, and outpatient medical care is available should you require treatment Group Life and Personal Accident Insurance: The company provides Life Assurance cover End of Service Gratuity: In line with UAE Labor Law, all employees are eligible for an End of Service benefit The Employee Share Plan: Gives you the opportunity to purchase Wood shares and receive a match from the company Long Service Award: Wood values the commitment and loyalty of our people. Celebrating Long Service provides an opportunity for the business to demonstrate their appreciation of the hard work, dedication and many years’ service of our employees at 5 year service milestones Commitment to continued professional development: Development plans that are tailored to your individual needs and interests Global connections: Join experts around the world who are at the leading edge of our industry, shaping the standards of our profession Energy Transition Academy: Join a community of experts sharing your knowledge and gaining more exposure to a variety of existing and emerging energy systems – delivered by experts in their field<br><br>The Key Objectives For This Role Are<br><br>Provide technical expertise in all Piping design Ensure design and engineering compliance with relevant codes and ADNOC standards Coordinate, Monitor and handle Piping design and engineering with EPC Contractor as per project expectation and complete the same within the time frame Work with other discipline engineers within IPMT, EPC Contractor, ADNOC Engineering / Operation / Site Interface to resolve technical issues and ensure quality Discipline Engineering execution and integrity etc. Perform regular and timely technical reviews of Piping Engineering deliverables developed by engineering consultants/contractors, ensuring design quality in compliance with relevant codes, standards, and best practices.<br><br>Responsibilities<br><br>Ensure integration of overall Piping Engineering. Overall coordination within IPMT Piping Engineering Team Ensure quality and accuracy of Engineering Consultant’s & EPC Contractor’s Piping Engineering design activities Review and approval of Engineering Consultant's and EPC Contractor’s work and ensure compliance with ADNOC project specifications, relevant codes and standards, and best industry practices Coordinate the required engineering participation in the development and analysis of various design options and business models. Contribute input and expertise in the development and analysis of various design options and business models to design optimization and validation. Participate in teams for equipment sizing / equipment selection considering optimization and standardization. Ensure that the facilities are designed in accordance with the latest corporate guidelines with respect to environment and health aspects. Ensure full utilization of the existing facilities while optimizing the facilities required for the new projects. Participate in layout reviews, Model review, design reviews, and technical workshops. Provide technical assistance and coordination with other discipline engineers. Coordinate technical reviews and bid evaluation, and performance evaluation. Provide technical assistance during installation, pre-commissioning & commissioning Report to ADNOC Discipline Team Leader, Engineering Manager, and provide support to Project Managers and Engineers within the Project Management Team organization Interface with Managers, Team Leaders and Engineers in Company's Technical Departments, Business Units, Operations Units, and Logistics Department Interface regularly with Contractor’s Engineering and Project Management team and discipline engineers as and when required <br><br>Qualifications<br><br>What makes you remarkable? <br><br>At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world’s most critical challenges.<br><br>Expected<br><br>Bachelor of Science degree in Mechanical Engineering Minimum of 15 years of relevant experience in oil and gas industry Excellent written and verbal communication skills Excellent technical team and interpersonal skills Experience and detailed knowledge of relevant international codes and standards Knowledge of engineering computer programs and general business software Ability to make independent decisions in the planning, organizing and coordinating to develop solutions to complex problems<br><br>About Us<br><br>Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy & Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br><br>Diversity Statement <br><br>We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.
Job Description<br><br>Wood is currently recruiting for an experienced PMC Lead Piping Engineer for our ADNOC project in Abu Dhabi within our Oil, Gas & New Energies business.<br><br>Due to the nature of the projects and client expectation, the position will be based full time at our client office in Abu Dhabi, United Arab Emirates and will require occasional travel to Spain.<br><br>The Role<br><br>This is an exciting opportunity for an experienced PMC Lead Piping Engineer with a proven track record in overseeing the design, development, and implementation of piping systems, ensuring their functionality, safety, and compliance with project specifications and industry standards for a high-profile client.<br><br>Our Clients and Projects<br><br>Designing the future. Transforming the world. <br><br>Wood's Oil, Gas & New Energies business is built on a strong legacy of delivering large and complex projects for national and international energy companies across the globe. We have experienced teams, a proven delivery model and a strong reputation.<br><br>We are the market-leading provider of integrated and innovative solutions that challenge the status-quo in the oil and gas upstream and midstream, onshore and offshore, gas to liquids and decarbonization and electrification markets. We pride ourselves in steady and predictable delivery, setting our sights on an exciting growth trajectory. <br><br>Energy security, transition and supply have never been more important. You, our enabling teams, are at the very forefront of transformative projects that are providing sustainable power to generations to come. We are the ones to bring low-carbon concepts to reality.<br><br>What We Can Offer<br><br>Meaningful and interesting projects: Delivered to high profile clients across the Energy Sector Commitment to Diversity and Inclusion: We are an organization actively committed to diversity and inclusion across our business Competitive remuneration package: With regular reviews to ensure we are rewarding at the right level in line with the market Medical Insurance: Ensures inpatient, and outpatient medical care is available should you require treatment Group Life and Personal Accident Insurance: The company provides Life Assurance cover End of Service Gratuity: In line with UAE Labor Law, all employees are eligible for an End of Service benefit The Employee Share Plan: Gives you the opportunity to purchase Wood shares and receive a match from the company Long Service Award: Wood values the commitment and loyalty of our people. Celebrating Long Service provides an opportunity for the business to demonstrate their appreciation of the hard work, dedication and many years’ service of our employees at 5 year service milestones Commitment to continued professional development: Development plans that are tailored to your individual needs and interests Global connections: Join experts around the world who are at the leading edge of our industry, shaping the standards of our profession Energy Transition Academy: Join a community of experts sharing your knowledge and gaining more exposure to a variety of existing and emerging energy systems – delivered by experts in their field<br><br>The Key Objectives For This Role Are<br><br>Provide technical expertise in all Piping design Ensure design and engineering compliance with relevant codes and ADNOC standards Coordinate, Monitor and handle Piping design and engineering with EPC Contractor as per project expectation and complete the same within the time frame Work with other discipline engineers within IPMT, EPC Contractor, ADNOC Engineering / Operation / Site Interface to resolve technical issues and ensure quality Discipline Engineering execution and integrity etc. Perform regular and timely technical reviews of Piping Engineering deliverables developed by engineering consultants/contractors, ensuring design quality in compliance with relevant codes, standards, and best practices.<br><br>Responsibilities<br><br>Ensure integration of overall Piping Engineering. Overall coordination within IPMT Piping Engineering Team Ensure quality and accuracy of Engineering Consultant’s & EPC Contractor’s Piping Engineering design activities Review and approval of Engineering Consultant's and EPC Contractor’s work and ensure compliance with ADNOC project specifications, relevant codes and standards, and best industry practices Coordinate the required engineering participation in the development and analysis of various design options and business models. Contribute input and expertise in the development and analysis of various design options and business models to design optimization and validation. Participate in teams for equipment sizing / equipment selection considering optimization and standardization. Ensure that the facilities are designed in accordance with the latest corporate guidelines with respect to environment and health aspects. Ensure full utilization of the existing facilities while optimizing the facilities required for the new projects. Participate in layout reviews, Model review, design reviews, and technical workshops. Provide technical assistance and coordination with other discipline engineers. Coordinate technical reviews and bid evaluation, and performance evaluation. Provide technical assistance during installation, pre-commissioning & commissioning Report to ADNOC Discipline Team Leader, Engineering Manager, and provide support to Project Managers and Engineers within the Project Management Team organization Interface with Managers, Team Leaders and Engineers in Company's Technical Departments, Business Units, Operations Units, and Logistics Department Interface regularly with Contractor’s Engineering and Project Management team and discipline engineers as and when required <br><br>Qualifications<br><br>What makes you remarkable? <br><br>At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world’s most critical challenges.<br><br>Expected<br><br>Bachelor of Science degree in Mechanical Engineering Minimum of 15 years of relevant experience in oil and gas industry Excellent written and verbal communication skills Excellent technical team and interpersonal skills Experience and detailed knowledge of relevant international codes and standards Knowledge of engineering computer programs and general business software Ability to make independent decisions in the planning, organizing and coordinating to develop solutions to complex problems<br><br>About Us<br><br>Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy & Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br><br>Diversity Statement <br><br>We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.
Job Description<br><br>Job Description<br><br>The Role <br><br>This is an exciting opportunity for an experienced PMC Lead Electrical Engineer with a proven track record in the delivering for a high-profile client.<br><br>Our Clients and Projects<br><br>Designing the future. Transforming the world. <br><br>Across EMEA, our teams are providing solutions and expertise to support our growing client base, focused on combining maintenance and operations with asset management, modifications and engineering services across the energy and materials markets.<br><br>We are focused on growth and our strategy is centered around building partnerships with our clients across the three regions: UK, Norway and the Middle East and Africa.<br><br>What We Can Offer<br><br>Meaningful and interesting projects: Delivered to high profile clients across the Energy Sector Commitment to Diversity and Inclusion: We are an organization actively committed to diversity and inclusion across our business Competitive remuneration package: With regular reviews to ensure we are rewarding at the right level in line with the market Medical Insurance: Ensures inpatient, and outpatient medical care is available should you require treatment Group Life and Personal Accident Insurance: The company provides Life Assurance cover End of Service Gratuity: In line with UAE Labor Law, all employees are eligible for an End of Service benefit The Employee Share Plan: Gives you the opportunity to purchase Wood shares and receive a match from the company Long Service Award: Wood values the commitment and loyalty of our people. Celebrating Long Service provides an opportunity for the business to demonstrate their appreciation of the hard work, dedication and many years’ services of our employees at 5 - year service milestones Commitment to continued professional development: Development plans that are tailored to your individual needs and interests Global connections: Join experts around the world who are at the leading edge of our industry, shaping the standards of our profession Energy Transition Academy: Join a community of experts sharing your knowledge and gaining more exposure to a variety of existing and emerging energy systems - delivered by experts in their field<br><br>Job Objective <br><br>Provide technical expertise in all Electrical design Ensure design and engineering compliance with relevant codes and ADNOC standards Coordinate, Monitor and handle Electrical design and engineering with EPC Contractor as per project expectation and complete the same within the time frame Work with other discipline engineers within IPMT, EPC Contractor, ADNOC Engineering / Operation / Site Interface to resolve technical issues and ensure quality Discipline Engineering execution and integrity etc. Perform regular and timely technical reviews of Electrical Engineering deliverables developed by engineering consultants/contractors, ensuring design quality in compliance with relevant codes, standards, and best practices. <br><br>Responsibilities<br><br>Ensure integration of overall Electrical Engineering. Overall coordination within IPMT Electrical Engineering Team Ensure quality and accuracy of Engineering Consultant’s & EPC Contractor’s Electrical Engineering design activities Review and approval of Engineering Consultant's and EPC Contractor’s work and ensure compliance with ADNOC project specifications, relevant codes and standards, and best industry practices Coordinate the required engineering participation in the development and analysis of various design options and business models. Contribute input and expertise in the development and analysis of various design options and business models to design optimization and validation. Participate in teams for equipment sizing / equipment selection considering optimization and standardization. Ensure that the facilities are designed in accordance with the latest corporate guidelines with respect to environment and health aspects. Ensure full utilization of the existing facilities while optimizing the facilities required for the new projects. Participate in layout reviews, Model review, design reviews, and technical workshops. Provide technical assistance and coordination with other discipline engineers. Coordinate technical reviews and bid evaluation, and performance evaluation. Provide technical assistance during installation, pre-commissioning & commissioning Report to ADNOC Discipline Team Leader, Engineering Manager, and provide support to Project Managers and Engineers within the Project Management Team organization Interface with Managers, Team Leaders and Engineers in Company's Technical Departments, Business Units, Operations Units, and Logistics Department Interface regularly with Contractor’s Engineering and Project Management team and discipline engineers as and when required <br><br>Qualifications<br><br>Skills And Qualifications<br><br>What makes you remarkable? <br><br>At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world’s most critical challenges.<br><br>Bachelor of Science degree in Electrical Engineering Minimum of 15 years of relevant experience in oil and gas industry Excellent written and verbal communication skills Excellent technical team and interpersonal skills Experience and detailed knowledge of relevant international codes and standards Knowledge of engineering computer programs and general business software Ability to make independent decisions in the planning, organizing and coordinating to develop solutions to complex problems<br><br>About Us<br><br>Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy & Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br><br>Diversity Statement <br><br>We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.<br><br>Job Details<br><br>Role Level: Not Applicable Work Type: Part-Time Country: United Arab Emirates City: Abu Dhabi Company Website: http://www.woodplc.com Job Function: Information Technology (IT) Company Industry/<br><br>Sector: Other<br><br>What We Offer<br><br>About The Company<br><br>Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.<br><br>Report<br><br>Disclaimer: talentmate.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.
<p>نحن نبحث عن قائد فريق ذو خبرة وديناميكية للانضمام إلى قسم العقارات لدينا في دبي. سيقود المرشح المثالي فريقاً متحمساً لتحقيق أهداف المبيعات، وتطوير علاقات العملاء، ودفع نمو الأعمال في سوق العقارات دبي التنافسي.</p><p>المسؤوليات:
- قيادة وإدارة فريق من وكلاء العقارات لتحقيق أهداف المبيعات والأداء.
- تطوير وتنفيذ استراتيجيات مبيعات فعالة لتعظيم الإيرادات وحصة السوق.
- توفير التدريب والتوجيه وتقديم ملاحظات الأداء لأعضاء الفريق لتعزيز التطور المهني.
- بناء والحفاظ على علاقات قوية مع العملاء وأصحاب المصلحة وشركاء الأعمال.
- متابعة اتجاهات السوق ونشاطات المنافسين لتحديد فرص أعمال جديدة.
- ضمان الامتثال للوائح العقارية وسياسات الشركة.
- إعداد تقارير منتظمة عن أداء الفريق ورؤى السوق للإدارة العليا.</p><p>- خبرة مثبتة كقائد فريق أو مدير في قطاع العقارات.
- معرفة قوية بسوق العقارات في دبي والبيئة التنظيمية.
- خبرة لا تقل عن 3 سنوات في قطاع العقارات بدبي.
- مهارات قيادة وتواصل وتفاعل بين الأشخاص ممتازة.
- القدرة على تحفيز وإلهام فريق مبيعات متنوع.
- نتائجية مع تركيز قوي على تحقيق الأهداف ورضا العملاء.
- الكفاءة في برامج إدارة علاقات العملاء وحزمة Microsoft Office.
- الطلاقة في اللغة الإنجليزية؛ المعرفة بالعربية تعتبر ميزة.
- يفضل حاصلاً على درجة البكالوريوس في الأعمال أو العقارات أو مجال ذي صلة.</p>
<p>نحن نبحث عن قائد فريق ذو خبرة وديناميكية للانضمام إلى قسم العقارات لدينا في دبي. سيقود المرشح المثالي فريقًا متحمسًا لتحقيق أهداف المبيعات، وتنمية علاقات العملاء، ودفع نمو الأعمال في سوق دبي العقاري التنافسي.</p><p>المسؤوليات:
- قيادة وإدارة فريق من وكلاء العقارات لتحقيق أهداف المبيعات والأداء.
- تطوير وتنفيذ استراتيجيات مبيعات فعالة لزيادة الإيرادات وحصة السوق.
- توفير التدريب والتوجيه وتقديم التغذية الراجعة بالأداء لأعضاء الفريق لتعزيز النمو المهني.
- بناء والحفاظ على علاقات قوية مع العملاء، وأصحاب المصلحة، وشركاء الأعمال.
- مراقبة اتجاهات السوق ونشاطات المنافسين لتحديد فرص أعمال جديدة.
- ضمان الامتثال للوائح العقارية وسياسات الشركة.
- إعداد تقارير دورية عن أداء الفريق ورؤى السوق للإدارة العليا.</p><p>- خبرة مثبتة كقائد فريق أو مدير ضمن صناعة العقارات.
- معرفة قوية بسوق دبي العقاري والبيئة التنظيمية.
- خبرة لا تقل عن 3 سنوات في العقارات بدبي.
- قيادة متميزة، واتصال، ومهارات التعامل مع الآخرين.
- القدرة على تحفيز وإلهام فريق مبيعات متنوع.
- النتائجية مع تركيز قوي على تحقيق الأهداف ورضا العملاء.
- إجادة استخدام برامج إدارة علاقات العملاء ومجموعة Microsoft Office.
- الطلاقة في الإنجليزية؛ ومعرفة العربية ميزة.
- يفضل درجة البكالوريوس في الأعمال، العقارات، أو مجال ذو صلة.
We are hiring for a leading FMCG company to recruit an experienced Customer Service Team Leader to lead the day-to-day customer service function, ensuring efficient order processing, delivery coordination, and exceptional customer satisfaction. This role requires a highly organized professional who thrives in a fast-paced environment, managing the successful processing of orders for over 500 customers, each with unique requirements and extensive SKU portfolios.<br><br>Key Responsibilities Lead and motivate a team to deliver best-in-class customer service across all client touchpoints Ensure new employee training is conducted effectively and within timelines; facilitate cross-training for existing team members Support the Manager – Customer Experience with team coaching, performance reviews, and disciplinary matters in line with company policy Provide operational assistance to team members and ensure accurate, timely communication within the department Deliver performance feedback, drive service improvements, and foster a culture of accountability and excellence Maintain strong collaboration with sales, logistics, and finance to ensure smooth customer operations<br><br>Key Performance Indicators (KPIsTeam Accuracy & Productivity Returns / Uplift Customer Satisfaction (CSAT) Net Promoter Score (NPS) First Contact Resolution (FCR) Individual Productivity Process Improvement Initiatives / Kaizen<br><br>Ideal Profile Proven experience in customer service or order management within the FMCG distribution or 3PL Logistics Strong leadership, analytical, and problem-solving skills Excellent communication and interpersonal abilities Exposure to ERP/CRM systems and performance management tool
About K4 Group K4 Group is a Dubai-based integrated Design & Build and Property Services company delivering high-end residential, commercial, and hospitality projects across the UAE. With in-house capabilities across fit-out, joinery, marble, MEP, maintenance, cleaning, and design, K4 provides end-to-end project execution with a strong focus on quality, craftsmanship, and timely delivery.<br>About the Role K4 Group is looking for an experienced Joinery Drafting Team Leader to lead and manage the joinery drafting team and oversee the preparation, coordination, review, and approval of detailed joinery shop drawings. The role will be responsible for ensuring that all drawings are technically accurate, aligned with project requirements, and suitable for production and site installation. The successful candidate will work closely with Project Managers, Designers, Production Teams, Site Engineers, and Consultants to resolve technical issues and ensure drawings are issued in line with project schedules. This is a hands-on leadership role requiring strong technical knowledge of joinery detailing, shop drawings, Auto CAD, manufacturing processes, and interior fit-out projects.<br>Key Responsibilities Lead, supervise, and mentor the joinery drafting team. Allocate drafting tasks based on project priorities, deadlines, and team workload. Review, check, and approve joinery shop drawings before submission to clients, consultants, or project teams. Ensure drawings are accurate, detailed, and aligned with approved architectural and interior design drawings. Coordinate closely with Project Managers, Designers, Production Teams, Site Engineers, Procurement, and Consultants. Ensure joinery drawings comply with project specifications, approved materials, finishes, and design requirements. Develop and review detailed joinery shop drawings, fabrication details, sections, elevations, and construction details. Resolve technical and detailing issues related to joinery manufacturing and installation. Coordinate with production teams to ensure drawings are practical and suitable for manufacturing. Ensure drawings are issued and revised according to project schedules and deadlines. Monitor drawing revisions and maintain proper document control and drawing registers. Review site and production feedback and incorporate required technical revisions. Ensure proper coordination between design intent, manufacturing requirements, and site installation conditions. Identify potential technical issues during the drafting stage and provide practical solutions. Ensure compliance with company drafting standards, quality procedures, and project requirements. Monitor the overall performance and productivity of the drafting team. Support continuous improvement of drafting processes, standards, and workflows.<br>Requirements Diploma or Bachelor’s degree in Civil Engineering, Architecture, Interior Design, Wood Technology, or a related discipline.7–10 years of experience in joinery drafting, interior fit-out, or a related field. Minimum 2–3 years of experience in a Team Leader, Senior Draftsman, or similar supervisory role. Advanced proficiency in Auto CAD is essential. Strong knowledge of joinery shop drawings, detailing, fabrication methods, and manufacturing processes. Good understanding of materials, hardware, finishes, and construction methods used in joinery. Ability to interpret architectural, interior design, and technical drawings. Strong understanding of the relationship between design, production, and site installation. Excellent leadership, communication, coordination, and problem-solving skills. Strong attention to detail and ability to work under tight project deadlines. Experience in high-end residential, hospitality, commercial, or luxury interior fit-out projects will be highly preferred. UAE experience in joinery or interior fit-out is preferred.<br>What We’re Looking For We are looking for a technically strong and hands-on drafting leader who can manage a team, maintain high drawing standards, solve technical detailing issues, and ensure seamless coordination between design, production, and site teams.<br>If you have strong joinery drafting experience and are ready to take ownership of a drafting team within a fast-paced fit-out environment, we would like to hear from you.
About the Company CMM Group, based in Budva, Montenegro, has been operating in boththe local and international markets since 2007. For over 19 years, wehave provided full-cycle services in investment, sales, rentals,furnishing, and maintenance — delivering premium service to our clientsacross multiple markets. Our consistent results have established us as amarket leader in Montenegro.<br>Our recent affiliation with the Chestertons Global Network marks amajor milestone in our growth, reinforcing our position and supportingambitious expansion plans. As we continue to grow, we are looking tostrengthen our team with professionals ready to contribute strategicallyand commercially in a dynamic, stable, and fast-paced environment.<br>About the role We are looking for a Sales Team Leader who will take on the role of a“player-coach.” This position combines strategic team leadership withdirect client work.<br>The sales team currently has 8 agents, with a target of growing to 15. Your key mission will be to ensure consistent achievement of salestargets by building a high-performing and motivated team. You willinspire, engage, and energize the team, fostering a strong resultsorientedculture.<br>Beyond hitting short-term goals, we are looking for someone who canshape the long-term growth of the team: setting the direction, drivingcontinuous improvement, and building a culture of performance andaccountability.<br>Key Responsibilities Lead, develop, and manage a growing sales team Ensure the achievement of the team’s sales targets Motivate and inspire the team to sustain high performance andcommitment to results Provide ongoing coaching, mentorship, and training to strengthensales capabilities Monitor and manage the sales pipeline within your team’s scope,ensuring high-quality execution at every stage Collaborate effectively with cross-functional teams (e.g., portfolio,accounts, after-sales) to maximize results Actively work with clients yourself, leading by example and closingkey deals Drive the long-term growth of the sales function by setting strategy,improving processes, and raising overall performance standards<br>Requirements Proficiency in English and Russian/Serbian (additional languages area plus) Valid driving license (B category) and readiness for fieldwork Proven track record of achieving sales targets and leading teams tostrong results Strong leadership and motivation skills: able to inspire, coach, andenergize a team<br>We offer A central role in a fast-growing company with real careerdevelopment potential Competitive base salary + strong bonus scheme Full-time work from a modern office in Budva, Montenegro Dynamic, structured, and growth-oriented team culture Training, onboarding, and support from day one<br>If you are passionate about sales, leadership, and building winning teams — this is your opportunity to make a real impact. We are looking for someone who doesn’t just manage performance, but elevates it. Let’s build something strong together.
We are looking for a result-oriented Team Leader – Off-Plan | Secondary. Candidates with an existing network or team of real estate sales agents are highly preferred, while candidates with a strong track record and the ability to independently recruit and build a high-performing team are also encouraged to apply.<br>Key Focus Areas:<br>Build and manage a high-performing team of off-plan and secondary property sales agents. Recruit, train, coach, and develop new sales agents. Drive team performance and achieve monthly and quarterly sales targets. Develop strong relationships with investors, buyers, and clients. Promote and sell off-plan projects from leading real estate developers. Conduct project presentations, property viewings, and client meetings. Guide agents through negotiations and the sales-closing process. Monitor individual and team sales performance and conversion rates. Build a strong referral and agent network to generate consistent business. Stay updated on new launches, payment plans, project details, and market trends. Create a strong, competitive, and performance-driven sales culture.<br>Requirements Bachelor's degree in Business, Real Estate, Marketing, or a related field (preferred).3 –7+ years of experience in real estate sales, with leadership experience preferred. Proven ability to meet and exceed sales targets. Strong leadership, recruiting , coaching, and team-management skills. Excellent negotiation, communication, and interpersonal abilities. Knowledge of local real estate market trends and regulations.<br>Benefits Competitive salary plus performance-based incentives. Career growth and leadership opportunities. Professional development and training programs. Exciting Gifts and Rewards
<p>يقوم قائد فريق التجنيد بتنسيق أنشطة التجنيد اليومية، لضمان نشر سلس، الامتثال للوثائق، والإشراف الفعال على فريق التجنيد.</p><ul><li><p>تنسيق عمليات التجنيد اليومية للسفن أو المشاريع المحددة</p></li><li><p>إدارة جداول تعبئة وتفريغ الطواقم</p></li><li><p>التحقق من صلاحية الشهادات والفحوصات الطبية والتأشيرات والموافقات</p></li><li><p>التصرف كنقطة تماس للطاقم وقادة السفن</p></li><li><p>إعداد ملخصات دوران الطاقم وقوى العمل</p></li><li><p>الإشراف على موظفي التجنيد والمساعدين</p></li><li><p>دعم التوظيف واستبدال الطواقم العاجل</p></li><li><p>التنسيق مع فرق العمليات واللوجستيات والرواتب وPRO</p></li><li><p>الحفاظ على سجلات التجنيد وقواعد البيانات بدقة</p></li><li><p>المساعدة في عمليات التدقيق والتفتيش واستفسارات العملاء</p></li><li><p>التعامل مع رفاهية الطاقم ومشكلات الشكوى</p></li></ul><p><strong>الملف الشخصي المرغوب للمرشح</strong></p><ul><li><p>دبلوم أو درجة البكالوريوس في الموارد البشرية أو الدراسات البحرية أو المجال ذات الصلة</p></li><li><p>5–7 سنوات من خبرة التجنيد البحري على متن السفن خارج الشاطئ</p></li><li><p>يفضل الخبرة الإدارية</p></li></ul><br><p><strong>الكفاءات الأساسية</strong></p><ul><li><p>مهارات تخطيط وتنسيق قوية</p></li><li><p>الاهتمام بالتفاصيل</p></li><li><p>القدرة على إدارة الاحتياجات العاجلة</p></li><li><p>قيادة الفريق والاتصال</p></li></ul>
<h2 class="h5">وصف الوظيفة</h2>
<div class="t-break" data-jb-field="description">
<p><b>نظرة عامة على الدور:</b></p><p>قائد فريق تجربة التسوق مسؤول عن دفع نمو المبيعات وتحقيق الربحية طويلة الأجل من خلال بناء علاقات قوية مع العملاء وضمان رضاهم. ينطوي هذا الدور على تنفيذ أسلوب التسوق القياسي من IKEA، دعم عملية البيع الميكانيكية، والإشراف على خدمة الخدمة الذاتية. سيُلهم القائد ويدير فريقاً باستخدام معرفة منتجات وخدمات IKEA، ورؤى السوق، وفهم العملاء.</p><p><br></p><p><b>ما ستقوم به:</b></p><ul><li>ضمان وجود إرشادات للعملاء لضمان تدفق سلس للعملاء.</li><li>الحفاظ على معايير أوقات الانتظار وسياسات الصف.</li><li>دعم الزملاء في حل شكاوى العملاء بسرعة.</li><li>ضمان أن يقدم الزملاء خدمة عملاء ممتازة ويُقدِّرون العملاء.</li><li>تحفيز وإلهام فريق القسم باستخدام معرفة نطاق منتجات IKEA.</li><li>تدريب الزملاء، دعم مسارات تدريبهم، والإشراف على فترات الاختبار.</li><li>ضمان وعي الفريق بالأهداف البيعية والخدمات وEBP.</li><li>ضمان تدريب الزملاء على تقديم معلومات دقيقة للعملاء.</li><li>إيجاد طرق أكثر فاعلية للعمل لتقليل التكاليف.</li><li>ضمان مشاركة إجراءات القسم القياسية (SOPs) مع الزملاء.</li><li>استلام، عد، والتوقيع على النقد من قسم الحسابات.</li><li>تنظيم النقود والعملات بشكل صحيح في الصناديق حسب الفئة الإدارية.</li><li>إعداد مستندات التسوية لحساب جميع المعاملات في نهاية اليوم.</li></ul><p><br></p> </div><h2 class="h5">المهارات</h2>
<div data-jb-field="skills"><p><b>المهارات المطلوبة للنجاح:</b></p><p><br></p><ul><li>الاستباقية في تحديد القضايا وحلها.</li><li>مهارات تواصل وشخصية ممتازة.</li><li>القدرة على قيادة وتحفيز فريق بشكل فعال.</li><li>تركيز قوي على العميل وتوجيه الخدمة.</li></ul><p><br></p><p><b>ما الذي يؤهلك للدور:</b></p><p><br></p><ul><li>يتطلب شهادة الثانوية العامة.</li><li>3-4 سنوات خبرة في صناعة التجزئة.</li><li>إتقان اللغة الإنجليزية ضروري؛ يفضل العربية.</li><li>مهارات قيادة قوية وحل مشكلات أساسية.</li></ul><p> </p></div>
Paid Social Media Ads Leader — Chronobay (Remote) Chronobay is the premier zero-commission marketplace app for buying and selling pre-owned authentic timepieces, built for professional dealers and private collectors. With government-grade identity verification via UAE PASS coming soon, real-time market data through Watch Charts™, and a secure, closed-loop trading ecosystem, we're redefining trust and transparency in luxury watch trading — and we're just getting started. We're looking for a Paid Social Media Ads Leader to own and scale our paid social strategy across Meta, Tik Tok, Instagram, Linked In, and X — driving app installs, dealer sign-ups, and collector engagement. This is a fully remote position — work from anywhere, own the results. What You'll DoPlan, launch, and optimize paid social campaigns across Meta (Facebook/Instagram), Tik Tok, Linked In, and X to drive app downloads and marketplace growth Own campaign strategy, budgeting, targeting, and creative testing to hit CPI, CAC, and ROAS targets Design or art-direct scroll-stopping ad creative — static, carousel, and video — tailored to a luxury, collector-focused audience Build and manage full-funnel campaigns — from brand awareness to dealer acquisition and collector conversion Run continuous creative testing (hooks, formats, visuals, copy) to keep performance improving Analyze performance data and translate insights into actionable optimizations Manage ad spend across platforms, ensuring efficient allocation and reporting Stay ahead of platform updates, luxury/e-commerce ad trends, and emerging paid social opportunities Coordinate async with growth, product, and community teams to align paid social with broader marketing goals What We're Looking For1+ years of hands-on experience managing paid social campaigns, ideally for apps, marketplaces, e-commerce, or luxury brands Strong design skills — proficient in Figma, Photoshop, Canva, or similar, with a portfolio of ad creative you've designed or directed Proven track record of scaling app install campaigns and improving CAC/ROASDeep expertise in Meta Ads Manager, Tik Tok Ads Manager, and Linked In Campaign Manager Strong analytical skills — comfortable with attribution, MMPs (e.g., Apps Flyer/Adjust), and performance reporting Experience marketing to high-net-worth or luxury/collector audiences is a strong plus Self-directed and comfortable working remotely across time zones Excellent communication skills and a sharp creative eye for what performs Why Join Chronobay Be part of a fast-growing, category-defining app in the luxury watch space High-ownership role with direct impact on growth and brand visibility Fully remote — flexible hours, results-driven culture Work with a lean, ambitious team building something genuinely new in the region???? Location: Remote (open worldwide)???? Learn more about the app: chronobay.ae???? Please include a portfolio or samples of ad creative you've designed Interested? Apply now or reach out directly — let's build the future of watch trading together.
<h2 class="h5">وصف الوظيفة</h2>
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<span> </span><p><span><span><span>قائد فريق، مركز الاتصال</span></span></span> <br><span><span>(<span>20296</span></span></span>)</p><br> <p><span>جزء من كيرذنر الدولية، الرائدة عالميًا في الضيافة الفاخرة، أتلانتس، ذا بالم هو عالم يجتمع فيه الإقامات الأيقونية والمغامرات الأسطورية وأشهى النكهات لنقل الضيوف إلى عالم بعيد.</span></p><br> <p><span>المنتجع الأيقوني، الواقع على هلال جزيرة النخل، يضم 1,544 غرفةً، أجنحةً، وأجنحةً مميزة، صُممت جميعها بتفاصيل مدروسة مستوحاة من البحر. إنه الوجهة المثلى لتجارب الطعام العالمية، حيث يجتمع بعض من أشهر الطهاة العالميين ومطاعم حصلت على نجمة ميشلان. كما أنه موطن لتجارب لا تُنسى، من مغامرات مثيرة في أضخم مدينة ترفيه مائية في العالم إلى مناظر خلابة لـ65,000 كائن بحري في الحوض، وعلى مقربة من الدلافين البحرية الهندو-المحيطية المقيمة في Dolphin Bay.</span></p><br> <p><span>وراء هذا الوجهة الاستثنائية يوجد أكثر من 6,000 زميل من 129 جنسية. معًا، نعزز ثقافة حيوية وشاملة حيث يتم رعاية المواهب وتُعطى الصحة والرفاهية الأولوية وتزدهر الحياة المهنية حقًا.</span></p><br><p><strong>عن الدور</strong></p><br>
<p>هل تتفوق في المحادثة والتفاعل مع الضيوف عبر الهاتف؟ هل أنت مركّز على الخدمة، وتريد خلق تجارب فريدة للضيوف؟ هل يمكنك إدارة مهام متعددة دون المساس بجودة التفاصيل؟ هل تستطيع قيادة فرق كبيرة؟ إذا امتلكت هذه المهارات، فلدينا الوظيفة المثالية لك!</p><br> <p>بصفتك قائد فريق، مركز الاتصالات يجب أن تكون مصدر معلومات مستمر للضيوف والزملاء لضمان الحفاظ على أعلى معايير تدريب خدمة الضيوف. سيعمل قائد الفريق عن كثب مع المديرين المساعدين لإدارة مهارات المساس بالمكالمات للزملاء، والعمليات، والتدريب، ومعرفة المنتجع لضمان مركز اتصال فعال للغاية في بيئة عمل نشطة على مدار 24/7. ستتأكد من إجابة المكالمات من قبل الوكلاء وفقًا معايير القسم عبر مجموعة متنوعة من خطوط الاتصال لضمان تحسين أعلى مستويات الخدمة باستمرار. </p><br> <p><strong>عن أنت</strong></p><br>
<p>سيكون لدى المرشح الناجح مهارات اتصال شفهية وكتابية ممتازة مع خبرة واسعة في مركز الاتصالات وامتلاك سجل موثق في قيادة وتحفيز الفرق نحو مستويات خدمة رائدة في السوق. شغفك بالضيافة والخدمة أمر حاسم إلى جانب الرغبة في بناء فريق خدمة مدرب تدريباً جيداً ودقيقاً وفعالاً.</p><br>
<p><span>نقدم راتبًا تنافسيًا معفيًا من الضرائب ومُدفوعًا بالدرهم الإماراتي (AED)، إلى جانب ثروة من المزايا. وتشمل هذه امتيازات طعام وشراب سخية، وتخفيضات حصرية في جميع ممتلكات كيرذنر حول العالم، وتأمين صحي شامل (مع تغطية أسنان)، رحلات سنوية إلى الوطن، تأمين على الحياة، برنامج حوافز، ومجموعة متنوعة من مبادرات رفاهية الزملاء وفعاليات اجتماعية.</span></p><br> <p><span>مع تركيز قوي على التعلم والتطوير، يتمتع الزملاء في أتلانتس بإمكانية الوصول إلى تدريب عالمي المستوى وتنقل وظيفي وفرص نمو داخلي عبر محفظة كيرذنر - مما يجعل هذا بيئة مثالية للأفراد الطموحين الذين يسعون إلى مسيرة مهنية طويلة الأجل ومجزية في الضيافة الفاخرة. انضم إلى فريق A واكتشف الاستثنائي.</span></p><br>
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Job Description Summary<br><br>The Project Planning Digital Transformation & Scheduling Systems Leader is a critical hybrid role responsible for designing, maintaining, and continuously improving the digital scheduling ecosystem that enables integrated project planning and execution across ITO and OTR.<br><br>This role combines deep Primavera P6 scheduling expertise, project controls process knowledge, automation capability, enterprise systems understanding, and data-driven analytics to support the One Project Schedule (OPS) operating model and wider planning transformation.<br><br>The role will act as a bridge between Planning & Scheduling, Engineering, Equipment Planning, Project Management, Factory teams, IT/UDC developers, PLM, PMx, Data Lake, and other enterprise tool owners. The position will lead the development and governance of scheduling tools, automation workflows, system integrations, dashboards, and data quality controls required to support baseline creation, schedule updates, project readiness, proposal analysis, field test learnings, and execution reporting.<br><br>Job Description<br><br>Key Responsibilities<br><br> OPS Digital Scheduling Architecture<br><br>Own and support the digital architecture required to enable the OPS scheduling model across projects.<br><br>Maintain and enhance the Primavera P6 enterprise scheduling setup required for integrated Engineering, Equipment, Factory, Logistics, PM Key Dates, and project baseline schedules.<br><br>Support OPS template governance, baseline schedule creation, rebaseline workflows, and schedule update/reporting processes.<br><br>Ensure scheduling architecture supports integrated logic, cross-product dependencies, PM Key Dates, CUD/Vendoc requirements, and baseline readiness.<br><br>Partner with planning, engineering, equipment, and tool teams to convert field test learnings into repeatable digital scheduling solutions.<br><br> Primavera P6 Administration & Enterprise Scheduling Support<br><br>Provide advanced Primavera P6 expertise across EPS/OBS structure, project codes, activity codes, calendars, baselines, layouts, global changes, user access, and schedule configuration.<br><br>Support P6 project creation, template copying, baseline assignment, project coding, and integration readiness.<br><br>Troubleshoot P6 issues related to scheduling options, F9 simulation, constraints, loops, negative float, baseline mismatches, and integration failures.<br><br>Ensure P6 data structures are compatible with downstream tools such as GER, OTD Tracker, PMx, PLM, dashboards, and reporting environments.<br><br>Support controlled deployment of P6 configuration changes in alignment with governance requirements.<br><br> Tool Development, Automation & Integration<br><br>Lead or support development of automation tools that reduce manual planning effort and improve schedule quality.<br><br>Partner with UDC / IT / development teams to define requirements, test solutions, validate outputs, and manage deployment of planning tools.<br><br>Support integrations between P6 and enterprise systems such as PLM, PMx, Data Lake, UDC, OTD Tracker, LTDB, Vendoc/CDH loaders, and reporting dashboards.<br><br>Translate business process requirements into functional tool specifications, user stories, validation logic, and test cases.<br><br>Own user acceptance testing, defect tracking, and continuous improvement of planning automation tools.<br><br>Ensure automation solutions are scalable, auditable, and aligned with project controls governance.<br><br> ITO Proposal Planning & Analysis Support<br><br>Support ITO planning teams with proposal schedule analytics, standard cycle validation, lead time analysis, and bid readiness reviews.<br><br>Handle complex TK and EEP projects scheduling during ITO phase including coordination with Partners, support deal teams for discussions with Customer during clarification phase.<br><br>Help strengthen ITO-to-OTR handover by ensuring proposal assumptions, standard cycles, customer commitments, and OPS schedule logic are aligned.<br><br>ITO analysis tools and dashboards maintenance / upgrade to compare contractual commitments against OPS/LTDB standard cycles.<br><br>Identify disconnects between as-sold dates, standard cycles, and execution templates before OTR baseline development.<br><br>Provide analytical support for proposal risk reviews, schedule feasibility checks, and planning assumptions.<br><br> Data Quality, Reporting & Analytics<br><br>Develop and maintain data quality checks for schedule readiness, baseline completeness, project codes, activity coding, MLI mapping, baseline type, and reporting eligibility.<br><br>Support dashboards and analytics for schedule health, readiness gates, negative float, critical path, variance, cycle compliance, and tool sync status.<br><br>Partner with reporting and data teams to ensure schedule data is accurately extracted, transformed, and consumed by downstream reporting tools.<br><br>Support root cause analysis when projects do not appear correctly in trackers, dashboards, GER, OTD, or PMx/PLM reporting.<br><br>Create structured diagnostics and issue-resolution playbooks for recurring tool and data problems.<br><br> Governance, Process & Standardization<br><br>Support creation and maintenance of QMS / governance documents for OPS tools, template management, baseline creation, rebaseline, reporting, and integrations.<br><br>Define standard work instructions for tool users, planners, schedulers, and functional teams.<br><br>Support monthly working team reviews and quarterly governance reviews for OPS tools and scheduling architecture.<br><br>Maintain clear RACI alignment between Planning, Engineering, Equipment, Factory, PM, IT/UDC, and tool owners.<br><br>Ensure lessons learned from pilot projects and field tests are converted into sustainable process and tool improvements.<br><br> Stakeholder Engagement & Change Management<br><br>Act as a key interface between business users and technical development teams.<br><br>Facilitate workshops, tool demos, issue-resolution sessions, and schedule readiness reviews.<br><br>Train and coach planners, schedulers, and stakeholders on tool usage, P6 configuration, automation workflows, and data governance expectations.<br><br>Communicate technical issues in a clear, business-oriented manner to both technical and non-technical stakeholders.<br><br>Promote adoption of standardized, integrated, and digitally enabled project controls practices.<br><br>Required Qualifications<br><br>Bachelor’s degree in Engineering, Project Management, Computer Science, Information Systems, Data Analytics, or a related technical discipline.<br><br>Minimum 10 Years of experience in project controls, planning, scheduling, project management systems, or enterprise tool implementation.<br><br>Strong working knowledge of Primavera P6, including project structures, baselines, codes, scheduling options, logic, calendars, and reporting data.<br><br>Experience supporting complex projects, preferably in power generation, energy, infrastructure, engineering, manufacturing, or EPC environments.<br><br>Demonstrated ability to translate business process needs into tool requirements, functional specifications, test scripts, and automation logic.<br><br>Experience working with cross-functional teams including Planning, Engineering, Equipment, Project Management, IT, and data/reporting teams.<br><br>Strong Excel and data analysis skills.<br><br>Ability to diagnose complex system, data, and process issues and drive them to closure.<br><br>Strong written and verbal communication skills.<br><br>Desired Characteristics<br><br>Systems thinker with the ability to connect project controls processes, scheduling logic, enterprise tools, and business outcomes.<br><br>Strong problem solver who can diagnose issues across people, process, data, and system layers.<br><br>Comfortable operating between technical developers and business users.<br><br>Proactive, structured, and execution-focused.<br><br>Able to challenge assumptions while maintaining strong stakeholder relationships.<br><br>Detail-oriented with strong ownership mindset.<br><br>Curious and willing to learn new tools, integrations, and business processes.<br><br>Strong facilitator who can lead working sessions, issue reviews, and governance discussions.<br><br>Capable of converting lessons learned into standard work, governance, and scalable solutions.<br><br>Additional Information<br><br>Relocation Assistance Provided: No
<h2 class="h5">وصف الوظيفة</h2>
<div class="t-break" data-jb-field="description">
نحن نبحث عن قائد فريق ديناميكي يركز على الخدمة وعلى خبرة، وهو قائد فريق المكتب الأمامي لضمان إدارة عمليات المكتب الأمامي اليومية وتقديم تجربة ضيف استثنائية. تتحمل هذه الوظيفة مسؤولية ضمان سير عمليات الاستقبال بسلاسة، والحفاظ على أعلى معايير الضيافة، وتوفير بيئة إيجابية ومهنية للضيوف وأعضاء الفريق على حد سواء. سيكون المرشح المثالي قائداً قوياً، ولديه شغف بخدمة العملاء، والقدرة على إدارة تفاعلات الضيوف بفعالية، وحل المشكلات، وتحقيق التميز التشغيلي<br><br><b>المؤهلات:</b><br><ul><li>درجة البكالوريوس أو الدبلوم في إدارة الضيافة، إدارة الأعمال، أو مجال ذو صلة (مفضل).</li><li>خبرة لا تقل عن 2–4 سنوات في المكتب الأمامي، بما في ذلك المسؤوليات الإشرافية.</li><li>مهارات قيادية واتصال وتواصل بين أشخاص قوية.</li><li>خدمة عملاء ممتازة وقدرات حل المشكلات.</li><li>إتقان استخدام MS Office وأنظمة إدارة الفنادق/العقارات.</li><li>القدرة على العمل بنِسَب نوبات مرنة، بما في ذلك عطلات نهاية الأسبوع والعطل.</li><li>إتقان اللغة الإنجليزية؛ لغات إضافية تعتبر ميزة.</li></ul><br> </div>
<h2 class="h5">وصف الوظيفة</h2>
<div class="t-break" data-jb-field="description">
<span> </span><p><span><span><span>قائد الفريق، بلاتينوم</span></span></span> <br><span><span>(<span>20293</span></span></span>)</p><br> <p><span>جزء من Kerzner International، الرائد العالمي في الضيافة الفاخرة، أتلانتس، ذا بالم هو عالم يجتمع فيه الإقامات الأيقونية، المغامرات الأسطورية، وأصوص النكهات الجريئة لنقل الضيوف إلى عالم بعيد.</span></p><br> <p><span>المنتجع الأيقوني، الواقع على هلال جزيرة بالم، يضم 1,544 غرفة، وأجنحة، وأجنحة توقيع، كل منها مصمم بتفاصيل مدروسة مستوحاة من البحر. إنه الوجهة النهائية لتناول الطعام على مستوى عالمي، حيث يجمع بعض أشهر طهاة المشاهير والمطاعم الحاصلة على نجمة ميشلان. كما يستضيف المنتجع تجارب لا تُنسى، من الإثارة القياسية في أكبر مدينة ألعاب مائية في العالم إلى إطلالات خلابة على 65,000 كائن بحري في الحوض، واللقاءات القريبة مع دلافين المحيط الهندي-الهادئ المقيمة في Dolphin Bay.</span></p><br> <p><span>وراء هذا الوجهة الاستثنائية أكثر من 6,000 زميل من 129 جنسية. معًا، نرعى ثقافة نابضة وشمولية حيث يتم رعاية المواهب، وتُعطى الصحة الأولوية، وتتفتح المسارات المهنية حقًا.</span></p><br><p><strong>عن الدور: </strong></p><br>
<p>بصفتك قائد فريق، بلاتينوم، ستراقب وتتحكم في كامل عمليات الحجز وفقًا للمعايير القسمية. ستضمن أن كل متصل يحال إلى قسم الحجوزات يتلقى مستوى مثالي من الخدمات والرعاية في جميع الأوقات. سيُطلب من المرشح الناجح فحص تقرير أثر الحجوزات يوميًا وتوزيع المهام العالقة على وكلاء/مشرفي الحجوزات، مع التأكد من حل جميع الآثار بشكل مناسب قبل انتهاء اليوم.</p><br>
<p><strong>عنك:</strong></p><br>
<p>خبرة لا تقل عن سنة واحدة في الحجوزات أو خبرة كبيرة في العمل في مركز الاتصالات. سيُطلب من المرشح الناجح أن تكون لديه خبرة في البيع، والبيع التبادلي، والبيع الإضافي لعدة منشآت في بيئة مركزية، وهذا ميزة. مهارات تواصل ممتازة، إتقان اللغة الإنجليزية ولوغة أخرى ميزة. المعرفة الكاملة بنظام إدارة الممتلكات ( Opera ) مطلوبة.</p><br> <p><span>نقدم راتبًا تنافسيًا خاليًا من الضرائب يُدفع بالدرهم الإماراتي (AED)، إلى جانب مجموعة من المزايا. وهي تشمل امتيازات فاخمة للطعام والشراب، أسعار مخفضة حصرية في جميع ممتلكات Kerzner حول العالم، تأمين صحي شامل (مع تغطية أسنان)، رحلات سنوية إلى الوطن، تأمين على الحياة، برنامج حوافز، ومجموعة من مبادرات رفاهية الزملاء وفعاليات اجتماعية.</span></p><br> <p><span>مع تركيز قوي على التعلم والتطور، يتمتع الزملاء في أتلانتس بإمكانية الوصول إلى تدريب على مستوى عالمي، وتطويع المسار المهني، وفرص نمو داخلية عبر محفظة Kerzner - مما يجعلها بيئة مثالية للأفراد الطموحين الذين يسعون إلى مسار مهني طويل الأمد وممتع في ضيافة الفخامة. انضم إلى فريق A وابدأ في اكتشاف الاستثنائي.</span></p><br>
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