وظائف AccorHotels
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وظائف شاغرة
AccorHotels Middle East
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<br>Company Description<br><br><p><strong>Raffles Hotels & Resorts</strong></p><br><p>The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future. Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment. </p><br><p><strong>About Raffles The Palm</strong></p><br><p>Opened in 2021 on the western crescent of Palm Jumeirah, the world’s largest man-made island and archipelago, this palatial beach resort, featuring 340 spacious rooms, suites and villas, is inspired by the stunning elegance of European palaces and embellished with handcrafted Italian furniture. Guests can enjoy panoramic views, a private beach, state-of-the-art entertainment and recreational facilities, including specialist boutiques, a VIP movie theatre, and signature and private restaurants complemented by exquisite banqueting and conference spaces.</p><br><p>More than a destination, Raffles the Palm Dubai embodies the spirit of a legendary brand, celebrated for its storied heritage since 1887 and its hallmark of intuitive, gracious service. At the palace, excellence is a craft, and every team member is a master in their field. Here, talent is not only recognized, it plays a vital role in shaping the next chapter of this extraordinary resort and its legacy within the brand.</p><br><br>Job Description<br><br><p>We invite you to join the world of luxury hospitality at Raffles The Palm as we currently looking for <strong>Butler.</strong> Reporting to the Butler Supervisor / Assistant Head Butler. The Raffles Butler is not defined by the tasks they perform, but by what they make possible for every guest they serve. This is a role of presence, not just procedure. The Butler is the architect of the individual guest journey: the single point of continuity from the moment a reservation is made to the moment a guest steps into the world again, and the reason they return.</p><br><p>At Raffles, the Butler operates across two models of service. As Butler in Residence, they are a dedicated presence for every suite and VIP guest: proactive, personal, and fully accountable for the arc of that stay. As Butler on Call, they are a presence felt rather than seen: available, responsive, and ready to step in whenever a guest needs them. To the guest, both are simply 'The Butler.'</p><br><p><strong>Key Responsibilities </strong></p><br><p><strong>Knowledge</strong></p><br><ul><li>Hold thorough, practised knowledge of all Butler Service SOPs; not as rules to follow, but as a foundation from which to deliver with confidence and consistency.</li><li>Remain fully current on Raffles Brand Standards, LQA criteria, Forbes Travel Guide standards, and the expectations that define five-star butler service globally.</li><li>Maintain working proficiency across all platforms used to capture, action, and track the guest journey.</li><li>Demonstrate accurate knowledge of all room categories, suite configurations, F&B offerings, in-house experiences, and property-wide facilities.</li><li>Stay continuously informed on arriving guests: their profiles, histories, preferences, special occasions, and any intelligence gathered across all touchpoints.</li><li>Remain current on local culture, seasonal events, and the area’s social landscape to serve as a credible and genuine resource for guests.</li></ul><p><strong>The 360° Guest Journey</strong></p><br><ul><li>Internalise and embody the Raffles brand personality in every interaction: Charming, Graceful, Thoughtful, and Welcoming.</li><li>Consistently execute the Top 5 Service Excellence pillars in every guest encounter: Look, Smile, Talk, Listen, and Thank.</li><li>Operate as the orchestrator of the guest journey; the conductor who ensures every department plays its part at precisely the right moment.</li><li>Own the guest relationship from pre-arrival to post-departure, not as a series of handoffs, but as a single, unbroken arc of care.</li><li>Initiate meaningful pre-arrival contact: review profiles with intent, anticipate what has not yet been asked for, and personalise every element of the arrival before the guest lands.</li><li>Conduct in-room check-ins and room orientations with warmth and genuine curiosity; reading each guest to determine the level of engagement they seek.</li><li>Correspond with guests via appropriate channels – written, digital, verbal – always in the Raffles tone: considered, elegant, and never transactional.</li><li>Anticipate needs before they are expressed. A pattern observed becomes a gesture before departure.</li><li>Be proactively present: visible, attuned, and ready throughout the entire stay.</li><li>Manage all guest requests with full personal accountability; coordinating across departments, tracking to completion, and following up without being asked.</li><li>Handle complaints and service failures with ownership and composure: acknowledge, recover, and follow through until the guest's trust is fully restored.</li><li>Inspect arrival and occupied rooms through a butler's perspective.</li><li>Execute Raffles Rituals and special occasion set-ups with precision, creativity, and genuine care for the detail.</li><li>Offer packing and unpacking service with the discretion and attentiveness that transforms a practical task into a considered experience.</li><li>Monitor DND and OOO rooms with diligence, acting on welfare concerns immediately and in full accordance with SOP.</li><li>Maintain impeccable butler notes: recording preferences, observations, and interactions in a way that serves the next encounter as richly as the current one.</li><li>Practise genuine, knowledgeable upselling; recommending experiences, dining, and services because they are right for this guest, not to meet a metric.</li><li>Collaborate daily with Housekeeping, Private Dining, Front Office, Engineering, Concierge, and all relevant departments; communicating with clarity, respect, and shared ownership of the guest outcome.</li><li>Embody the 'We Are All Butlers' philosophy: treat every colleague as a contributor to the guest journey, and every interaction – internal or external – as a reflection of the Raffles standard.</li><li>Attend shift briefings, department meetings, and training sessions with active engagement.</li><li>Contribute to the team's culture through reliability, discretion, and a consistent willingness to support colleagues.</li></ul><br>Qualifications<br><br><p><strong>PERSONAL ATTRIBUTES</strong></p><br><ul><li>Guest Journey Ownership, Empathy & Anticipation, Emotional Intelligence, Personalisation, Cultural Sensitivity, Service Recovery, Attention to Detail, Multitasking, Strong Interpersonal Skills</li><li>Commercial awareness. Multi-cultural fluency across international guest profiles.</li><li>Neat, polished appearance. Articulate. Good posture. A presence that is both warm and composed.</li></ul><p><strong>EXPERIENCE & QUALIFICATIONS</strong></p><br><ul><li>Minimum 2 years of experience in a guest-facing role in a luxury or ultra-luxury hotel environment.</li><li>University degree, preferably in Hospitality Management, Tourism, or a related field.</li><li>Proficiency in English is essential; knowledge of other languages is a plus.</li><li>Familiarity with Forbes or LQA standards preferred.</li><li>Knowledge of Opera PMS. Butler certification or equivalent professional training.</li><li>Flexible availability including nights, weekends, and holidays</li><li>Housekeeping, Food and Beverage or/and Guest Relations knowledge</li></ul><p><strong>AND ABOVE ALL</strong></p><br><ul><li>Embrace the Raffles brand promise and luxury in your role and in all your interactions.</li><li>Foster an inclusive environment where every individual feels valued and respected</li></ul><br>Additional Information<br><br><p><strong>Employee Benefits: </strong> Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, <strong>discounted stays across Fairmont & Raffles properties</strong>, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.</p><br><p><strong>Our Values</strong></p><br><p>Respect:<br>We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity. </p><br><p>Excellence:<br>We make genuine connections, and we cherish every opportunity to make the people around us feel special.</p><br><p>Belonging:<br>We celebrate our differences. We support each other and we always stand together.</p><br><p>Empowerment:<br>We have authority to take initiative and anticipate moments that create unforgettable experiences. </p><br><p>Integrity:<br>We build trust through mutual respect and being authentic.</p><br><p><strong>Diversity & Inclusion</strong></p><br><p>Raffles is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.</p><br><p>At Raffles, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.</p><br> </div>
AccorHotels Middle East
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<br>Company Description<br><br><p><em>SO/ is a coveted collection of hotels, rooted in the world of fashion. Making its stylish debut on the global hotel scene in 2011, SO/ continues to command attention with its avant-garde design and creative approach to the world of luxury.</em></p><br><br>Job Description<br><br><p>We are seeking a detail-oriented and efficient Assistant Housekeeping Manager to join our team at a prestigious hotel in Dubai, United Arab Emirates. In this collaborative role, you will support the Executive Housekeeper in maintaining the highest standards of cleanliness and guest satisfaction throughout our property.</p><br><ul><li>Assist in managing daily housekeeping operations, ensuring all areas meet our exacting standards of cleanliness and presentation</li><li>Collaborate with the Executive Housekeeper to develop and implement effective cleaning procedures and schedules</li><li>Supervise, train, and motivate housekeeping staff to deliver exceptional service</li><li>Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to maintain quality standards</li><li>Manage inventory of cleaning supplies and equipment, ensuring optimal stock levels and cost-effectiveness</li><li>Coordinate with other departments to address guest requests and resolve issues promptly</li><li>Assist in creating staff schedules and managing payroll for the housekeeping department</li><li>Implement and maintain health and safety protocols, ensuring compliance with local regulations and company policies</li><li>Participate in continuous improvement initiatives to enhance guest experience and operational efficiency</li><li>Handle guest complaints and feedback professionally, taking appropriate action to resolve issues</li></ul><br>Qualifications<br><br><ul><li>Proven experience in housekeeping management or supervision, preferably in a luxury hotel setting</li><li>Bachelor's degree in Hospitality Management or related field preferred</li><li>Strong organizational and leadership skills with attention to detail</li><li>Excellent communication abilities, both verbal and written</li><li>Proficiency in hotel management software and Microsoft Office suite</li><li>In-depth knowledge of cleaning techniques, products, and equipment</li><li>Understanding of hotel operations and industry standards</li><li>Familiarity with health and safety regulations in the hospitality sector</li><li>Ability to work flexible hours, including weekends and holidays</li><li>Physical stamina to perform duties throughout the day</li><li>Fluency in English; knowledge of Arabic or other languages is a plus</li><li>Customer-focused mindset with a commitment to delivering exceptional service</li><li>Ability to thrive in a fast-paced, dynamic environment</li><li>Strong problem-solving skills and ability to make decisions under pressure</li></ul> </div>
AccorHotels Middle East
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<br>Company Description<br><br><p>Get ready to discover Mövenpick Resort Al Marjan Island, a 5 star resort in Ras Al Khaimah built beside 300M. of soft sand beach. 418 rooms and suites offer flexible comfort with spectacular sea views from every balcony. Six specialty bars and restaurants , three outdoor pools, a wellness hub with a fully equipped gym and four treatment rooms, water sports, and a year round Kids Club make it an ideal holiday destination. Whatever your pace, in the sea or on land, enjoy an experience fueled environment.</p><br><br>Job Description<br><br><p><strong>Kids Club Animator / Edutainer</strong><br>Are you a fun-loving and creative entertainer with a passion for education-filled recreation? Do you have experience caring for and ensuring the safety of our young minds? A Kids Club Animator / Edutainer is the perfect role for a charismatic individual that enjoys exciting and energetic working environments with a dynamic team. You will enthusiastically interact with our younger guests and their parents while providing amazing experiences that are not only adventurous but educational as well in an interactive way!<br><strong>What is in it for you:</strong></p><br><ul><li>Employee benefit card offering discounted rates in Accor worldwide for you and your family</li><li>Learning programs through our Academies designed to sharpen your skills</li><li>Ability to make a difference through our Corporate Social Responsibility activities</li><li>Career development opportunities with national and international promotion opportunities. The sky is your limit</li></ul><p><strong>What you will be doing:</strong></p><br><ul><li>You will maintain a safe play environment for our visitors, which entails handling children's first aid, incidents, and emergencies.</li><li>You will facilitate, set up, and clean up scheduled activities, ensuring to pay particular care, attention, and observation of each child.</li><li>You will conduct excursions to different areas of the resort whilst exercising a well-planned and structured program for our Kids Club</li></ul><br>Qualifications<br><br><p><strong>Your experience and skills include:</strong></p><br><ul><li>A passionate professional with 2 or more years of experience handling children's activities</li><li>Having kids education background will be a plus</li><li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li><li>Russian/German/Arabic Speaking skills will be advantageous</li></ul><br>Additional Information<br><br><p><strong>Why work for Accor?</strong><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/</p><br><p>Do what you love, care for the world, dare to challenge the status quo! <strong>#BELIMITLESS</strong></p><br> </div>
AccorHotels Middle East
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<br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><ul><li>Perform IT maintenance activities on a monthly basis.</li><li>Follow all Accor IT Policies and guidelines such as user rights, security policy, backup policy, preventive maintenance, contingency plan etc.</li><li>Identify IT related risks and issues and escalate them to hotel management.</li><li>Manage day-to-day IT operations and ensure smooth running of all computer systems in the hotel for users and guests.</li><li>Provide technical support and training on systems and networks.</li><li>Follow set of guidelines related to archiving back-ups, accessing records, and transferring records via different channels.</li><li>Troubleshoot and carry out repairs and data backup / restoration when necessary.</li><li>Monitor systems and network performance on an ongoing, daily basis.</li><li>Understand the applicability of new and improved IT developments and solutions.</li><li>Display ability to identify potential upgrades, enhancements, new products and their effects</li><li>Conduct basic software training.</li><li>Demonstrate good understanding of the hotel’s software / hardware.</li><li>Conduct tests on hardware /software for maintenance purposes.</li><li>Perform diagnostic functions including replacing suspect components with other serviceable components and reloading of associated software.</li><li>Perform routine maintenance activities in order to identify and/or prevent events that might hinder operations.</li><li>Install only the latest, original and properly licensed software is running on the hotel’s systems and computers.</li><li>Maintain software licenses and follow recommended upgrade schedules.</li><li>Provide local first level technology, guest & employee end-user support.</li><li>Troubleshoot issues on hotel's local network, computers, software and systems.</li><li>Work as onsite hand-and-eyes function for remote support.</li><li>Assist the IT New Developments team with new hotel developments and hotel integration projects as required.</li></ul><br>Qualifications<br><br><ul><li>Degree in IT, Computer Science, or other relevant discipline.</li><li>Experience of embedding change projects within an organization.</li><li>IT certifications such as CCNA or CCNP, Comptia A+ or Comptia N+ will be an added advantage.</li><li>Strong interpersonal and problem solving abilities</li><li>Highly responsible & reliable with exceptional attention to detail</li><li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li></ul> </div>
AccorHotels Middle East
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<br>Company Description<br><br><p>We are far more than a worldwide leader in hospitality. We welcome you as you are and offer opportunities to find a role and brand that truly match your personality and aspirations. At Ennismore, we are committed to supporting your growth and learning every day, ensuring that your work brings purpose and fulfillment to your life. During your journey with us, you will have the opportunity to explore limitless possibilities, shape your own story, and help us imagine the future of hospitality together.</p><br><p>Rixos Marina Abu Dhabi is a luxury hotel that delivers authentic Turkish hospitality with exceptional service standards. The hotel redefines luxury by offering a unique and unforgettable holiday experience, creating a new meaning for modern hospitality and leisure.</p><br><p>SALARIES AND BENEFITS</p><br><ul><li>Competitive Salary</li><li>Duty Meals provided; breakfast/lunch/dinner/midnight meal + coffee breaks</li><li>Vacation tickets /benefits provided by the hotel</li><li>Medical Insurance Provided</li></ul><br>Job Description<br><br><p><strong>THE POSITION</strong></p><br><p>To oversee and direct all aspects of Guest Relations to maximize guest satisfaction.</p><br><p><strong>KEY ROLES & RESPONSIBILITIES</strong></p><br><ul><li>Ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure</li><li>Ensure all members consistently receive all benefits, and repeat guests and other VIP’s receive special recognition and service</li><li>Meet and greet VIP guests personally</li><li>Liaise closely with Concierge and Butler for Hotel events, restaurant promotions, Limousine requirements and special VIP requests or preparations.</li><li>Prepare compendiums prior guest arrival and check-into system if necessary</li><li>Maintain close contact with Airport Concierge for new arrivals and departures</li><li>Update and maintain repeat guest history system</li><li>Promote Inter-Hotel sales and in-house facilities</li><li>Send prepared welcome cards and amenities to room prior to guest arrival</li><li>Attend to special requests by guests</li><li>Handle guest complaints and refer them as necessary, follow up on corrective action</li><li>Review arrival lists for all arrivals and VIPs to check room allocations, amenities, and special requests</li><li>Prepare requisitions for amenities on a timely basis</li><li>Performs related duties and special projects assigned</li></ul><br>Qualifications<br><br><p>**Required Qualifications:**</p><br><ul><li>Associate degree or diploma in Hotel Management, Hospitality, or equivalent professional qualification</li><li>Minimum 2 years of professional experience in Guest Relations, Front Desk Operations, or Customer Service roles within a hospitality environment</li><li>Fluent English language proficiency (written and verbal)</li><li>Excellent interpersonal and communication skills with the ability to engage diverse guests and colleagues</li><li>Strong organizational and time management abilities with meticulous attention to detail</li><li>Demonstrated ability to manage stress effectively and remain resilient in fast-paced environments</li><li>Proven team collaboration skills and a genuine commitment to supporting colleagues</li><li>Professional presentation standards and impeccable personal grooming habits</li><li>Proficiency with hotel property management systems and basic computer applications</li></ul><p>**Preferred Qualifications:**</p><br><ul><li>Experience with Opera property management system or similar hospitality software</li><li>Multilingual capabilities beneficial for our Abu Dhabi location</li><li>Certification in hospitality customer service or guest relations</li><li>Experience in a luxury or upscale hotel environment</li><li>Demonstrated initiative in creating personalized guest experiences and identifying service opportunities</li><li>Strong conflict resolution and problem-solving capabilities</li><li>Cultural awareness and sensitivity in a multicultural workplace setting</li></ul> </div>
AccorHotels Middle East
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<br>Company Description<br><br><p>We are far more than a worldwide leader in hospitality. We welcome you as you are and offer opportunities to find a role and brand that truly match your personality and aspirations. At Ennismore, we are committed to supporting your growth and learning every day, ensuring that your work brings purpose and fulfillment to your life. During your journey with us, you will have the opportunity to explore limitless possibilities, shape your own story, and help us imagine the future of hospitality together.</p><br><p>Rixos Premium Dubai JBR is a luxury hotel that delivers authentic Turkish hospitality with exceptional service standards. The hotel redefines luxury by offering a unique and unforgettable holiday experience, creating a new meaning for modern hospitality and leisure.</p><br><p>SALARIES AND BENEFITS</p><br><ul><li>Competitive Salary</li><li>Duty Meals provided; breakfast/lunch/dinner/midnight meal + coffee breaks</li><li>Vacation tickets /benefits provided by the hotel</li><li>Medical Insurance Provided</li></ul><br>Job Description<br><br><p>The Wellness Instructor is responsible for designing and delivering holistic wellness programs that support the physical, mental, and emotional well-being of guests. This role combines expertise in fitness, yoga, meditation, and lifestyle practices with the Rixos brand’s creative, stylish, and vibrant personality. The Wellness Instructor creates memorable guest experiences by integrating movement, mindfulness, and relaxation into daily resort life, in line with the hotel's concept. </p><br><p><strong>Key Responsibilities</strong></p><br><p><strong>Guest Experience & Instruction</strong></p><br><ul><li>Conduct group and individual wellness sessions, including yoga, meditation, Pilates, stretching, breathwork, or mindfulness practices.</li><li>Provide lifestyle and wellness guidance tailored to guests' needs, helping them achieve balance, relaxation, and vitality.</li><li>Create a warm and motivating atmosphere that encourages participation across different fitness and experience levels.</li><li>Educate guests on holistic well-being practices that can extend beyond their stay.</li></ul><p><strong>Program Development</strong></p><br><ul><li>Design a diverse calendar of wellness activities that aligns with guest profiles, brand positioning, and seasonal events.</li><li>Collaborate with Spa, Fitness, and Entertainment teams to deliver integrated wellness and lifestyle offerings.</li><li>Support the resort’s wellness positioning by developing signature programs, retreats, or themed events.</li></ul><p><strong>Operations & Safety</strong></p><br><ul><li>Ensure all wellness spaces (studios, outdoor areas, relaxation spaces) are clean, safe, and well-prepared for activities.</li><li>Maintain wellness equipment and props in excellent condition.</li><li>Follow all health, safety, and hygiene standards as per local regulations and brand guidelines.</li></ul><p><strong>Guest Relations & Engagement</strong></p><br><ul><li>Act as embodying the lifestyle and inspiring guests to embrace wellness as part of their holiday.</li><li>Build personal connections with guests by offering guidance, feedback, and encouragement.</li><li>Collect guest feedback to continuously enhance the wellness experience.</li></ul><br>Qualifications<br><br><p><strong>Qualifications & Experience:</strong></p><br><ul><li><p>Minimum 2–3 years of experience as a Fitness Instructor or Personal Trainer, preferably within a luxury hospitality environment.</p><br></li><li><p>Recognized certification in Fitness Training, Personal Training, or related discipline.</p><br></li><li><p>Additional certifications in yoga, Pilates, or specialized wellness disciplines are an advantage.</p><br></li><li><p>Pre-opening experience is a plus.</p><br></li></ul><p><strong>Skills & Competencies:</strong></p><br><ul><li><p>Strong knowledge of fitness techniques, training programs, and wellness practices.</p><br></li><li><p>Excellent communication and interpersonal skills.</p><br></li><li><p>Ability to motivate and engage guests with varying fitness levels.</p><br></li><li><p>Strong organizational and time management skills.</p><br></li><li><p>Ability to work collaboratively within a multidisciplinary team.</p><br></li><li><p>High attention to safety and service quality.</p><br></li></ul><p><strong>Personal Attributes:</strong></p><br><ul><li><p>Passion for wellness, fitness, and delivering exceptional guest experiences.</p><br></li><li><p>Energetic, engaging, and professional demeanor.</p><br></li><li><p>Guest-focused with a proactive and positive attitude.</p><br></li><li><p>Adaptable and flexible in a dynamic luxury resort environment.</p><br></li><li><p>High level of discipline, reliability, and personal presentation.</p><br></li></ul> </div>
AccorHotels Middle East
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<br>Company Description<br><br><p><strong>WHY WORK FOR ACCOR?</strong><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/</p><br><p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p><br><br>Job Description<br><br><p>We are seeking a detail-oriented and organized Accounting Clerk to join our Finance team in Novotel Dubai Al Barsha, United Arab Emirates. In this role, you will play a crucial part in supporting our accounting operations by managing daily financial transactions, processing accounts payable and receivable, and ensuring accurate financial records. Reporting to the Finance Manager, you will work collaboratively with cross-functional teams to maintain the highest standards of accuracy and efficiency in all accounting functions.</p><br><ul><li>Process daily banking transactions, including deposits and reconciliations to appropriate accounts</li><li>Conduct thorough daily and periodic income audits, identifying and resolving variances in a timely manner</li><li>Process Accounts Payable items, including invoice entry, coding, and coordination of approvals</li><li>Review and manage Front Office guest ledgers and Sales ledgers, performing Accounts Receivable functions as needed</li><li>Handle credit card inquiries and chargebacks promptly and professionally</li><li>Reconcile general ledger accounts and prepare supporting documentation for financial records</li><li>Enter and verify financial data with precision, maintaining accurate records in accounting systems</li><li>Respond to inquiries from internal stakeholders and external parties regarding account information</li><li>Assist in the implementation and continuous improvement of accounting systems, policies, and procedures</li><li>Support the Finance team with month-end and year-end closing activities</li><li>Identify training opportunities and communicate potential process improvements to management</li><li>Perform additional duties as assigned by the Finance Manager</li></ul><br>Qualifications<br><br><p>**Required Qualifications:**</p><br><ul><li>1-2 years of accounting, bookkeeping, or finance-related experience</li><li>Proficiency with accounting software and Microsoft Excel</li><li>Strong organizational and time management skills with the ability to prioritize multiple tasks</li><li>Excellent attention to detail and commitment to accuracy in all work</li><li>Solid understanding of basic accounting principles and general ledger functions</li><li>Ability to analyze financial data and identify discrepancies</li><li>Strong written and verbal communication skills</li><li>Ability to work independently and take ownership of assigned tasks while collaborating effectively with team members</li><li>Demonstrated problem-solving ability and sound decision-making skills</li><li>Quick learner with the ability to adapt to new systems and processes</li></ul><p>**Preferred Qualifications:**</p><br><ul><li>Experience in hospitality, hotel, or restaurant accounting</li><li>Knowledge of UAE accounting regulations and compliance requirements</li><li>Familiarity with accounting reconciliation and audit procedures</li><li>Experience handling Accounts Receivable and Accounts Payable functions</li><li>Certification in bookkeeping or accounting (such as AAT or similar)</li><li>Previous experience in a fast-paced, dynamic work environment</li><li>Bilingual capabilities (English and Arabic)</li></ul> </div>
AccorHotels Middle East
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<br>Company Description<br><br><p>Why work for Accor?<br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p><br><br>Job Description<br><br><p>We are seeking a friendly and enthusiastic Welcomer to join our team in Dubai, United Arab Emirates. As a Welcomer, you will be the first point of contact for our guests, creating a warm and personalized welcome experience in our vibrant, multicultural environment. Your role is crucial in delivering our brand's promise of exceptional hospitality and ensuring a smooth arrival and departure process for all guests.</p><br><ul><li>Greet and welcome all guests with warmth, professionalism, and a genuine smile</li><li>Provide personalized check-in and check-out experiences</li><li>Assist guests with inquiries, directions, and hotel information</li><li>Offer welcome beverages or amenities upon arrival, based on guest status or preferences</li><li>Coordinate with Front Office, Concierge, and Guest Relations to ensure a seamless guest experience</li><li>Maintain a visible presence in the lobby and be readily available to assist or guide guests</li><li>Promote hotel services, facilities, and ongoing promotions</li><li>Handle guest feedback and resolve issues or escalate them appropriately</li><li>Ensure guest preferences and special requests are recorded and communicated effectively</li><li>Maintain a polished and professional appearance at all times, in line with brand standards</li><li>Anticipate guest needs and offer relevant recommendations to enhance their stay</li></ul><br>Qualifications<br><br><ul><li>Minimum 1 year of experience in a Front Office or guest-facing role in a 4- or 5-star hotel</li><li>High school diploma or equivalent</li><li>Excellent communication and interpersonal skills</li><li>Proficient in English (verbal and written); additional languages are a plus</li><li>Warm, outgoing, and service-oriented personality</li><li>Ability to work under pressure and in a fast-paced environment</li><li>Strong knowledge of Dubai and its tourist attractions</li><li>Basic computer skills; familiarity with Opera or similar hotel management software is preferred</li><li>Flexible to work in shifts, including weekends and public holidays</li><li>Passion for hospitality and creating memorable guest experiences</li><li>Adaptability to work in a multicultural environment</li><li>Attention to detail and ability to multitask efficiently</li></ul><br>Additional Information<br><br><p>Additional Language is an added advantage.</p><br><p>Our commitment to Diversity & Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br><p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p><br> </div>
AccorHotels Middle East
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<br>Company Description<br><br><p><strong>Raffles Hotels & Resorts</strong></p><br><p>The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future. Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment.</p><br><p><strong>About Raffles The Palm</strong></p><br><p>Opened in 2021 on the western crescent of Palm Jumeirah, the world’s largest man-made island and archipelago, this palatial beach resort, featuring 340 spacious rooms, suites and villas, is inspired by the stunning elegance of European palaces and embellished with handcrafted Italian furniture. Guests can enjoy panoramic views, a private beach, state-of-the-art entertainment and recreational facilities, including specialist boutiques, a VIP movie theatre, and signature and private restaurants complemented by exquisite banqueting and conference spaces.</p><br><p>More than a destination, Raffles the Palm Dubai embodies the spirit of a legendary brand, celebrated for its storied heritage since 1887 and its hallmark of intuitive, gracious service. At the palace, excellence is a craft, and every team member is a master in their field. Here, talent is not only recognized, it plays a vital role in shaping the next chapter of this extraordinary resort and its legacy within the brand.</p><br><br>Job Description<br><br><p><strong>The Position</strong></p><br><p>We invite you to join the world of luxury hospitality at <strong>Raffles The Palm Dubai</strong>, where we are currently seeking a <strong>Raffles Club Supervisor</strong>. Reporting to the Raffles Club Manager, you will oversee the daily operations of the Raffles Club Lounge, ensuring exceptional service and creating memorable experiences for our VIP guests.</p><br><p><strong>KEY ROLES & RESPONSIBILITIES</strong></p><br><ul><li>Manage and supervise all tasks of the Club Lounge staff, ensuring maximum guest satisfaction from arrival through departure.</li><li>Oversee the lounge during operating hours, maintaining service standards and ensuring a welcoming atmosphere.</li><li>Liaise with the kitchen for food selection during Breakfast, Lunch, Afternoon Tea, and Cocktail Hours.</li><li>Personally, meet and greet all guests, fostering a warm and personalized experience.</li><li>Maintain an efficient repeat guest history system and actively promote Inter-Hotel sales and in-house facilities.</li><li>Prepare Raffles Club guest welcome letters and monitor guest comment cards and feedback.</li><li>Attend to special guest requests and handle complaints with follow-up on corrective actions.</li><li>Compile, analyze, and control Raffles Club costs and inventory, preparing requisitions for amenities on a timely basis.</li><li>Ensure the entire range of services offered for the Raffles Club Lounge is maintained at the highest standard.</li><li>Appraise the appearance, discipline, and efficiency of all staff under direct supervision.</li><li>Organize and conduct regular meetings for Raffles Club staff to facilitate smooth operations.</li><li>Prepare efficient work and vacation schedules for Raffles Club staff, considering project occupancy and forecasts, as well as any large group movements.</li><li>Develop and implement training programs to enhance the skills of Club Lounge staff.</li><li>Monitor and ensure compliance with health and safety regulations in the Club Lounge.</li><li>Collaborate with the marketing team to create promotions and special events for the Raffles Club.</li><li>Actively engage with guests to gather feedback and insights for continuous improvement.</li><li>Conduct regular audits of Club Lounge services to ensure adherence to established standards.</li><li>Collaborate with the Assistant Club Manager in strategic planning for the Club Lounge.</li><li>Stay updated on industry trends and competitor offerings to suggest improvements and innovations.</li></ul><br>Qualifications<br><br><p><strong>QUALIFICATIONS</strong><strong>: </strong></p><br><ul><li>Post Secondary school education or Diploma from School for Tourism & Hotel Management</li></ul><p><strong>EXPERIENCE: </strong></p><br><ul><li>Minimum 1-2 years of relevant experience in customer service/guest relations.</li></ul><p><strong> PERSONAL ATTRIBUTES: </strong></p><br><ul><li>Good level of engagement with guests.</li><li>Ability to work cohesively as a team with a multi-cultural workforce.</li><li>Excellent communication skills.</li><li>High level of integrity, enthusiasm, dedication, and support for continuous improvement.</li><li>Good knowledge of Front Office and F&B Operations.</li></ul><br>Additional Information<br><br><p><strong>Additional Information</strong></p><br><p><strong>Employee Benefits:</strong> Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, <strong>discounted stays across Fairmont & Raffles properties</strong>, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.</p><br><p><strong>Our Values</strong></p><br><p>Respect:<br>We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.</p><br><p>Excellence:<br>We make genuine connections, and we cherish every opportunity to make the people around us feel special.</p><br><p>Belonging:<br>We celebrate our differences. We support each other and we always stand together.</p><br><p>Empowerment:<br>We have authority to take initiative and anticipate moments that create unforgettable experiences.</p><br><p>Integrity:<br>We build trust through mutual respect and being authentic.</p><br><p><strong>Diversity & Inclusion</strong></p><br><p>Raffles is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.</p><br><p>At Raffles, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.</p><br> </div>
AccorHotels Middle East
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<br>Company Description<br><br><p>Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.</p><br><br>Job Description<br><br><p>as well as the ability to lead and inspire a high-performing team.</p><br><p><strong><strong>Key Responsibilities:</strong></strong></p><br><ul><li><strong>Leadership & Strategy Development:</strong> Lead and develop the overall marketing strategy in alignment with Rixos Properties’ business goals. Manage the marketing department, ensuring effective execution of all marketing initiatives and campaigns across digital, traditional, and experiential channels.</li><li><strong>Brand Vision & Positioning:</strong> Oversee and refine the brand’s positioning, ensuring consistency and alignment with the company’s mission, values, and target market. Drive brand awareness and maintain a strong brand identity across all platforms and touchpoints.</li><li><strong>Integrated Marketing Campaigns:</strong> Develop and implement integrated marketing campaigns to drive customer acquisition, engagement, and retention. Ensure that all marketing campaigns are cohesive, well-executed, and deliver measurable results.</li><li><strong>Digital Transformation:</strong> Lead the digital marketing efforts, ensuring a robust online presence through SEO/SEM, social media, content marketing, email campaigns, and paid media. Foster innovation in digital marketing practices and lead the company’s digital transformation initiatives.</li><li><strong>Market Research & Insights:</strong> Leverage market research, data analytics, and customer insights to stay ahead of industry trends, understand audience needs, and identify opportunities for growth and market penetration.</li><li><strong>Cross-functional Collaboration:</strong> Work closely with senior leadership, sales, and revenue management teams to align marketing efforts with revenue goals and business objectives. Ensure strong communication and collaboration across departments.</li><li><strong>Budget & Resource Management:</strong> Develop and manage the marketing budget, ensuring cost-effective use of resources to maximize ROI. Optimize resource allocation across all marketing initiatives.</li><li><strong>Team Leadership & Development:</strong> Lead, mentor, and inspire a high-performing marketing team. Promote a culture of creativity, collaboration, and innovation. Provide guidance and professional development opportunities to team members.</li><li><strong>Stakeholder Communication:</strong> Serve as the primary point of contact for marketing-related matters, presenting strategy, updates, and results to senior executives and stakeholders.</li><li><strong>Performance Monitoring & Reporting:</strong> Track, analyze, and report on the performance of all marketing campaigns. Provide actionable insights to continuously improve and optimize marketing efforts.</li><li><strong>Public Relations & Brand Partnerships:</strong> Manage public relations strategies and work with key partners, influencers, and media outlets to expand brand reach and maintain a positive brand reputation.</li><li><strong>Sustainability Integration:</strong> Ensure that marketing initiatives align with the company’s sustainability goals by promoting eco-friendly and ethical practices through marketing strategies.</li></ul><p><strong>Sustainability:</strong> Commit to and maintain sustainable practices by enhancing resource efficiency, minimizing waste, and promoting eco-friendly, social, and ethical initiatives. Align with the hotel’s broader ESG (Environmental, Social, and Governance) and CSR (Corporate Social Responsibility) objectives to drive a positive impact across all pillars of sustainability.</p><br><p><strong>Compliance and Standards:</strong> Ensure full compliance with local legal requirements, international standards, health and safety regulations, company policies, ISO standards, and industry best practices. Continuously review and update operational processes to ensure alignment with evolving legal and regulatory requirements.</p><br><p><strong>Food Safety & Hygiene:</strong> Ensure full compliance with food safety and hygiene regulations by overseeing proper purchasing, storage, handling, maintenance, communication, and preparation practices across all departments.</p><br><br>Qualifications<br><br><p><strong>Qualifications & Skills:</strong></p><br><ul><li><strong>Education:</strong> Bachelor’s degree in Marketing, Business Administration, Communications, or a related field. MBA or equivalent advanced degree is highly preferred.</li><li><strong>Experience:</strong> Minimum of 10 years of marketing experience, with at least 5 years in a leadership role, preferably in the hospitality, luxury, or service industry.</li><li><strong>Leadership Skills:</strong> Strong leadership capabilities with experience managing large teams, influencing cross-functional teams, and driving organizational change.</li><li><strong>Strategic Thinking:</strong> Exceptional ability to think strategically and translate business goals into effective marketing initiatives and campaigns.</li><li><strong>Digital Marketing Expertise:</strong> Deep knowledge of digital marketing strategies, including SEO, SEM, social media marketing, content marketing, and email marketing.</li><li><strong>Creativity & Innovation:</strong> A forward-thinking, innovative mindset with the ability to develop creative marketing solutions that drive brand growth and engagement.</li><li><strong>Analytical & Data-Driven:</strong> Strong analytical skills with the ability to interpret data, measure campaign performance, and make data-driven decisions.</li><li><strong>Excellent Communication:</strong> Superior verbal and written communication skills, capable of articulating marketing strategies and results to senior leadership and external partners.</li><li><strong>Budget & Resource Management:</strong> Experience in managing substantial marketing budgets and resources, with a track record of maximizing ROI.</li></ul><br>Additional Information<br><br><ul><li>Willingness to work flexible hours, including weekends, public holidays, and peak operational periods, as required by hotel operations.</li><li>Ability to work in a fast-paced, guest-centric luxury environment while maintaining professionalism and service excellence.</li><li>Strong attention to detail, problem-solving skills, and the ability to handle sensitive situations with discretion and confidence.</li><li>Commitment to upholding brand standards, hotel policies, and applicable health, safety, and quality requirements.</li><li>Collaborative mindset with the ability to work effectively across departments to enhance the overall guest experience.</li></ul> </div>
AccorHotels Middle East
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<br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>We are seeking a Reservation Agent to join our team Novotel & Ibis Gate Hotels Abu Dhabi, The candidate will serve as the primary point of contact for guests, ensuring a professional experience from the initial reservation process.</p><br><ul><li>Deliver professional and efficient customer service to all guests</li><li>Manage incoming calls, emails, and online reservation requests with utmost professionalism</li><li>Optimize revenue through strategic recommendation of additional services and amenities</li><li>Provide comprehensive information about our property, facilities, and accommodate special requests</li><li>Ensure accurate processing of reservations, including correct recording of all guest details and preferences</li><li>Coordinate with other departments to fulfill guest requests and address any concerns</li><li>Maintain current knowledge of promotions, rates, and availability to provide precise information</li><li>Demonstrate thorough understanding of the property's policies, procedures, and services</li><li>Address guest inquiries and complaints promptly and professionally</li><li>Contribute to the achievement of team objectives and uphold high standards of service</li></ul><br>Qualifications<br><br><ul><li>At least 1 year experience in the same field at the hospitality industry.</li><li>Fluency in English; additional language (Arabic) skills are a plus</li><li>Exceptional customer service skills with a guest-focused personality</li><li>Excellent verbal and written communication abilities</li><li>Strong attention to detail and organizational skills</li><li>Proficiency in reservation systems and basic computer applications</li><li>Ability to multi-task and work efficiently in a fast-paced environment</li><li>Team player with a positive attitude and willingness to learn</li></ul><br>Additional Information<br><br><p>experience is an asset<br>Prior experience working with Opera or a related system<br>Strong interpersonal and problem solving abilities<br>Fluency in English, additional languages are a plus</p><br> </div>
AccorHotels Middle East
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<br>Company Description<br><br><p>Join us at Accor and become a Heartist, letting your heart guide you into a world pulsing with passion.</p><br><p>Our promise: Hospitality is a work of the heart.</p><br><br>Job Description<br><br><p>We are seeking a dynamic and results-driven Sales Manager - Corporate to join us. This key leadership role will be responsible for driving sales strategies and revenue growth across multiple properties in the region.</p><br><ul><li>Develop and implement sales strategies to meet regional business goals and revenue targets.</li><li>Identify new business opportunities and market trends to expand the customer base.</li><li>Conduct market analysis to stay ahead of competitors and adjust strategies accordingly.</li><li>Lead, motivate, and drive corporate groups and MICE opportunities to the hotel.</li><li>Foster a collaborative and high-performance culture within the sales team.</li><li>Build and maintain strong relationships with key clients, stakeholders, and business partners.</li><li>Negotiate contracts and close high-value sales deals.</li><li>Maintain excellent customer service levels and ensure client satisfaction.</li><li>Explore and develop new sales channels and partnerships.</li><li>Drive market penetration and increase brand visibility in key territories.</li><li>Participate in industry events, conferences, and networking activities to build business relationships.</li><li>Monitor and report on sales performance metrics (KPIs) to senior management.</li><li>Prepare and present regular sales forecasts and business updates.</li><li>Analyze sales data to improve strategies, target key sectors, and optimize performance.</li><li>Work closely with marketing, product development, and customer service teams to align sales efforts with business objectives.</li><li>Provide feedback on market trends, customer preferences, and competitive landscape to improve product offerings.</li><li>Prepare and manage the sales budget for the region.</li><li>Ensure cost-effective sales operations and adherence to the financial guidelines.</li></ul><br>Qualifications<br><br><ul><li>Bachelor's degree in Business Administration, Marketing, or related field; MBA or advanced degree preferred</li><li>10+ years of progressive sales experience in the hospitality or related industry</li><li>Minimum 5 years in a senior sales leadership role, preferably in a multi-property or regional capacity</li><li>Proven track record of achieving and exceeding sales targets in luxury market segments</li><li>Strong understanding of the hospitality industry, particularly in the Middle East region</li><li>Expertise in MICE (Meetings, Incentives, Conferences, and Exhibitions) sales</li><li>Exceptional strategic planning and revenue management skills</li><li>Outstanding leadership abilities with experience in managing and developing high-performing teams</li><li>Advanced negotiation and client relationship management skills</li><li>Proficiency in market analysis, budgeting, and forecasting</li><li>Excellent communication and presentation skills</li><li>Proficient in CRM software and other relevant sales tools</li><li>Ability to travel frequently within the cluster region</li><li>Fluency in English; additional languages beneficial</li></ul><br>Additional Information<br><br><ul><li>A bachelor’s degree in Business, Marketing, or a related field. An MBA is a plus.</li><li>Proven experience (typically 5+ years) in sales management.</li><li>Understanding of key corporate and MICE market dynamics and business environment.</li><li>Excellent communication, negotiation, and presentation abilities.</li><li>Ability to work independently and as part of a multicultural team.</li><li>Fluent in English (Arabic language skills are a plus but not essential)</li><li>Willingness to travel frequently as required.</li></ul> </div>
AccorHotels Middle East
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<br>Company Description<br><br><p><strong>Join</strong><strong> us at Accor, </strong><strong>where</strong><strong> life pulses </strong><strong>with</strong><strong> passion!</strong></p><br><p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.</p><br><p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p><br><p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p><br><p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p><br><p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p><br><p><strong>Hospitality</strong><strong>is</strong><strong> a </strong><strong>work</strong><strong> of </strong><strong>heart</strong><strong>,</strong><br><strong>Join</strong><strong> us and </strong><strong>become</strong><strong> a </strong><strong>Heartist</strong><strong>®.</strong></p><br><br>Job Description<br><br><ul><li>Painting and decorating guest rooms, corridors and shared spaces</li><li>Prepping surfaces and applying paint, wallpaper or finishes</li><li>Keeping your work area tidy and safe</li><li>Reporting any maintenance issues you spot</li><li>Working closely with the maintenance team to keep everything in top shape</li><li>Performs the tasks assigned to him and to the highest standards ensures their implementation while working independently.</li><li>Acts on issues and concerns in his activity field immediately.</li><li>Must be able to control the stocks and other items in his workshop and order more as required.</li><li>Abides to the daily task and ensures timely implementation.</li><li>Checks extra needs of a guest.</li><li>Ensures oneself is thoroughly familiar with the hotel’s emergency procedures and in a state of preparedness for any emergency which may occur.</li><li>Is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility.</li><li>Other duties as assigned.</li></ul><br>Qualifications<br><br><ul><li><strong>Education:</strong> Diploma / Certificate in in Mechanical or Electrical.</li><li><strong>Experience: </strong>Minimum 2 years in a similar role.</li><li>Should be able to communicate in English.</li></ul><br>Additional Information<br><br><ul><li>Fully Furnished Accommodation</li><li>Friendly working environment.</li><li>Hearists Recognitions Programs</li></ul> </div>
AccorHotels Middle East
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<br>Company Description<br><br><p><strong>Raffles Hotels & Resorts</strong></p><br><p>The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future. Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment. </p><br><p><strong>About Raffles The Palm</strong></p><br><p>Opened in 2021 on the western crescent of Palm Jumeirah, the world’s largest man-made island and archipelago, this palatial beach resort, featuring 340 spacious rooms, suites and villas, is inspired by the stunning elegance of European palaces and embellished with handcrafted Italian furniture. Guests can enjoy panoramic views, a private beach, state-of-the-art entertainment and recreational facilities, including specialist boutiques, a VIP movie theatre, and signature and private restaurants complemented by exquisite banqueting and conference spaces.</p><br><p>More than a destination, Raffles the Palm Dubai embodies the spirit of a legendary brand, celebrated for its storied heritage since 1887 and its hallmark of intuitive, gracious service. At the palace, excellence is a craft, and every team member is a master in their field. Here, talent is not only recognized, it plays a vital role in shaping the next chapter of this extraordinary resort and its legacy within the brand.</p><br><br>Job Description<br><br><p>We invite you to join the world of luxury hospitality at Raffles The Palm as we are currently looking for a <strong>Front Office Agent</strong>. Reporting to the Front Office Supervisor. The Front Office Agent is responsible for managing all activities relevant to the Front Desk, including reception, check-in and check-out, cashiering, foreign exchange, and assisting guests with their inquiries.</p><br><p>At Raffles, the Front Office Agent is more than the first and last point of contact for our guests. This role is about creating a seamless, warm, and personalized arrival and departure experience while ensuring every guest feels welcomed, valued, and well cared for throughout their stay. The Front Office Agent is professional, attentive, and proactive, anticipating guest needs and responding efficiently to requests while maintaining the exceptional service standards and elegance that define the Raffles experience.</p><br><p><strong>KEY ROLES & RESPONSIBILITIES</strong></p><br><ul><li>Register and room all guest arrivals according to established procedures</li><li>Perform check in, check out and room change procedures and ensure all data are accurately entered into the hotel system</li><li>Maintain cashier float and ensure accurate daily report of all money received</li><li>Cash hotel guests’ personal and travelers checks and assist with currency exchange</li><li>Keep abreast of all modifications to accounting policies and procedures</li><li>Attend to guests’ request of using the service of safety box at all times</li><li>Knowledgeable of all special promotion procedures for programs such as Seasonal Packages, Frequent Flyers Programs, and also Hotels Group Loyalty programs</li><li>Attend to guest’s complaints, inquiries and requests, refer problems to supervisor/Assistant Manager if he/she unable to assist</li><li>Is familiar with other Raffles properties so that guest indicating any next destination on the registration card can be “sold” an onward booking to another Raffles property</li><li>Ensure that the guests depart the hotel with a positive impression of hotel service</li><li>Perform the audit balances and prepare all reports for audit in an orderly fashion</li><li>When on night shift, check night report, prepare morning report and prepare all necessary forms for guest arrivals</li><li>Maintain comprehensive knowledge of standard reservation procedures</li><li>Maintain exemplary department standards of behavior and appearance and attitude</li><li>Ensure front desk work area is kept clean and in an orderly state at all times</li><li>Is fully aware of the Credit policy</li><li>Adhere to OH&S policies and procedures</li><li>Perform related duties and special projects assigned</li></ul><br>Qualifications<br><br><ul><li>Post Secondary Education or relevant qualifications in Hotel Management</li><li>Minimum 2 years Guest Relations experience preferably in a four or five star hotel</li></ul><p><strong>PERSONAL ATTRIBUTES</strong></p><br><ul><li>Strong written and verbal communication skill in English</li><li>Able to develop rapport with and gain support from Colleagues and Management staff</li><li>Ability to work cohesively with co-workers as part of a team</li><li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li><li>Ability to promote positive relations with all guests and patrons</li><li>Able to exercise good judgment with difficult guests</li><li>Understanding and ability to work in a multi-cultural environment</li></ul><p><strong>AND ABOVE ALL</strong></p><br><ul><li>Embrace the Raffles brand promise and luxury in your role and in all your interactions.</li><li>Foster an inclusive environment where every individual feels valued and respected</li></ul><br>Additional Information<br><br><p><strong>Employee Benefits: </strong> Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, <strong>discounted stays across Fairmont & Raffles properties</strong>, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.</p><br><p><strong>Our Values</strong></p><br><p>Respect:<br>We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity. </p><br><p>Excellence:<br>We make genuine connections, and we cherish every opportunity to make the people around us feel special.</p><br><p>Belonging:<br>We celebrate our differences. We support each other and we always stand together.</p><br><p>Empowerment:<br>We have authority to take initiative and anticipate moments that create unforgettable experiences. </p><br><p>Integrity:<br>We build trust through mutual respect and being authentic.</p><br><p><strong>Diversity & Inclusion</strong></p><br><p>Raffles is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.</p><br><p>At Raffles, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.</p><br> </div>
AccorHotels Middle East
الإمارات
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<br>Company Description<br><br><p>Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nested on the East Crescent of the renowned Palm Jumeirah.</p><br><p>Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.</p><br><p>With touches of French elegance interlaced throughout the resort, we invite guests to enjoy an environment “Where life lives” and indulge in excellence.</p><br><p>The resort comprises of 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L’Occitane, Fitness Centre, Kids Club and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges.</p><br><br>Job Description<br><br><ul><li>Manage a pre-determined number of key accounts/key prospects and other active accounts to ensure maximum production to meet set target. </li><li>Manage assigned accounts focusing on local DMC and selected UK accounts</li><li>Actively complete minimum 2-3 sales calls weekly</li><li>Keep active relationship with overseas partner with minimum 2 conference calls per week</li><li>Attending various trade shows and assigned sales trip with accurate follow up report</li><li>Manage VIP villa booking inventory</li><li>Maintain valid call objectives and relevant action plans for each key account/key prospect and ensure all follow up is done in timely manner.</li><li>Ensure that all accounts are properly updated in the system. </li><li>Maintain up-to-date activity and rate information for each account.</li><li>Ensure all activities and production are inserted in Opera and ASA as per Sofitel standards</li><li>Preparing special FIT offers and sending new offers with accurate follow up in order to communicate with clients in efficient manner</li><li>Action any group and event enquiry and ensure accurate hand over for follow up to Inspired Meeting team.</li><li>Ensuring there are enough sales kits available for any visit.</li><li>Communicating client requirements in a timely and accurate manner to all internal departments as required, ensuring delivery of superior guest service.</li><li>Ensure accurate follow up and communication both internally to reservations and accounting departments, and confirmation to client. </li><li>Rates sheets must be accurate at all times.</li><li>Communicate any obstacles to completing action plans to Sales Manager or ADOS</li><li>To arrange and manage familiarization / educational trips in line with business needs.</li><li>Respond within 24 hours to any Group, checking space/rates in system and communicating to respective Manager for further follow up.</li><li>Follow-up with Sales Manager to obtain/confirm all event-related information in a timely manner.</li><li>Must be flexible to accommodate irregular and/or extended hours.</li><li>Conduct any site inspections as required.</li></ul><br>Qualifications<br><br><ul><li>Previous experience in hotel sales, preferably within theleisure segment.</li><li>Good knowledge of leisure markets, travel agencies, tour operators, and DMCs.</li><li>Strong communication, negotiation, and relationship-building skills.</li><li>Results-oriented with a proactive approach to business development.</li><li>Good knowledge of the Dubai hospitality and leisure market is an advantage.</li><li>Excellent presentation and interpersonal skills.</li><li>Ability to work independently and as part of a team.</li></ul> </div>
AccorHotels Middle East
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<br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>We are seeking a professional and customer-focused <strong>Reservation Agent</strong> to join our reservations team. The successful candidate will be responsible for handling room reservation inquiries and bookings through telephone, email, online channels, and other communication platforms. The role requires excellent communication skills, attention to detail, and the ability to provide personalized service while achieving hotel revenue and occupancy objectives.</p><br><ul><li>Handle room reservation inquiries, bookings, modifications, and cancellations efficiently.</li><li>Provide accurate information on room availability, rates, packages, and hotel facilities.</li><li>Maintain accurate guest and reservation records in the hotel PMS/booking system.</li><li>Respond promptly and professionally to calls, emails, and online booking requests.</li><li>Upsell room categories, packages, and additional hotel services to maximize revenue.</li><li>Coordinate with Front Office, Sales, Housekeeping, and other departments to ensure smooth guest service.</li><li>Follow hotel reservation policies and achieve departmental targets for occupancy, revenue, and guest satisfaction.</li></ul><br>Qualifications<br><br><ul><li>Minimum of 1 year experience in Front Office, Reservations, or Sales, preferably in the hospitality industry</li><li>Excellent command of English; knowledge of additional languages is a plus</li><li>Professional telephone etiquette and strong written communication skills</li><li>Proficiency in Property Management Systems (e.g., Opera) and Microsoft Office applications</li><li>Detail-oriented with the ability to multitask in a fast-paced environment</li><li>Strong problem-solving skills and ability to make decisions independently</li><li>Flexible availability to work various shifts, including weekends and holidays</li><li>Customer-focused mindset with a passion for delivering exceptional service</li><li>Ability to work collaboratively in a team environment</li><li>Strong organizational skills and attention to detail</li></ul> </div>
AccorHotels Middle East
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<br>Company Description<br><br><p>Discover the warm French-Polynesian welcome of our luxury 5 star beach resort situated on the East Crescent of the world famous Palm Jumeirah, offering a rejuvenating escape inspired by the rich culture of the South Pacific.</p><br><p>Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.</p><br><p>With magnifique touches of French elegance interlaced throughout the hotel, we invite you to ‘Live the French way’ and indulge in excellence.</p><br><br>Job Description<br><br><ul><li>Proactively manage a pre-determined number of key accounts/key prospects and other active accounts to ensure maximum production to meet set target. </li><li>Maintain valid call objectives and relevant action plans for each key account/key prospect and ensure all follow up is done in timely manner.</li><li>Proactively prospect new accounts for Sofitel Dubai The Palm, Dubai and follow the sales process through to convert into ‘producing’ accounts.</li><li>Take personal responsibility to ensure that all accounts are properly updated in the system and that the system is utilized to its full capacity. </li><li>Maintain up-to-date activity and rate information for each account.</li><li>Understand and be in a position to action any group and event enquiry and ensure accurate hand over for follow up to Inspired Meeting team.</li><li>Communicating client requirements in a timely and accurate manner to all internal departments as required, ensuring delivery of superior guest service.</li><li>Ensure accurate follow up and communication both internally to reservations and accounting departments, and confirmation to client. </li><li>Ensure property rates sheets are accurate at all times.</li><li>Communicate any obstacles to completing action plans to Director of Sales - Leisure.</li><li>To arrange and manage familiarization / educational trips in line with business needs.</li><li>Entertain clients and potential clients in hotel outlets to showcase our property and special “Savoir Faire”.</li></ul><br>Qualifications<br><br><ul><li>2 years in a similar role in the luxury hospitality industry</li><li>2 years’ experience actively managing Tour Operator relationships within their respective markets</li><li>Language skills – at least 2 or 3 other language over and above English – preferably German, French or Russian</li><li>2 years’ experience actively managing Tour Operator relationships within their respective markets</li></ul> </div>
AccorHotels Middle East
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<br>Company Description<br><br><p>Banyan Group is one of the world’s leading independent, multi-branded hospitality groups centered on the purpose-driven mission of stewardship and wellbeing while offering exceptional, design-led experiences.<br>The Group’s diversified portfolio of hotels, resorts, spas, galleries, golf and residences features an ecosystem of 10 global brands, including the award-winning Banyan Tree, Angsana, Cassia, Dhawa and Laguna, and the highly anticipated new brands of Homm, Garrya, Folio, and two new Banyan Tree brand extensions - Escape and Veya.<br>Established in 2008, with the goal of advancing people development and management excellence, Banyan Tree Management Academy has nurtured over 10,000 associates across 23 countries. The Group is recognised for its commitment to environmental protection and community development through its Banyan Tree Global Foundation. Operating over 70 hotels in 17 countries, it has over 50 new properties in the pipeline.</p><br><p>Banyan Tree Dubai is a lively, island escape where stylish stays, incredible dining, warm hospitality, and recreation create lasting memories. Fronted by 500m of a pristine, private beach with uninterrupted views of the Arabian Gulf and backed by the iconic Ain Dubai. With the ambience of a sleek, relaxed, luxe island getaway, Banyan Tree Dubai boasts 3 chilled outdoor pools, fully-serviced beach, award-winning Banyan Tree Spa, a fitness center and 7 dining options.</p><br><br>Job Description<br><br><ul><li>supervise the installation, commissioning, operation, and maintenance of HVAC systems in accordance with manufacturer specifications, safety standards, and property requirements across guest-facing and back-of-house areas.</li><li>Ensure the proper installation, alignment, connection, and commissioning of HVAC equipment, including air handling units (AHUs), fan coil units (FCUs), chillers, package units, split units, exhaust and fresh-air systems, pumps, cooling towers, and ventilation equipment.</li><li>Conduct routine inspections and maintenance of HVAC systems, including checking electrical connections, refrigerant levels, filters, belts, bearings, motors, valves, dampers, thermostats, sensors, and control systems.</li><li>Plan and implement preventive maintenance programs to minimize equipment breakdowns, reduce energy consumption, prevent downtime, and extend the service life of HVAC systems.</li><li>Supervise scheduled inspections and testing to ensure all HVAC equipment is operating efficiently, safely, and in compliance with operational and manufacturer standards.</li><li>Diagnose and troubleshoot HVAC-related technical issues, including mechanical, electrical, refrigeration, plumbing, controls, and air-distribution faults, and ensure appropriate corrective action is taken.</li><li>Oversee repairs and replacement of critical HVAC components, including compressors, motors, capacitors, contactors, thermostats, sensors, actuators, expansion valves, pumps, fan motors, belts, bearings, and other essential parts.</li><li>Monitor and maintain appropriate temperature, humidity, ventilation, and indoor air-quality conditions in guest rooms, restaurants, kitchens, public areas, offices, and other operational spaces.</li><li>Respond promptly to urgent HVAC service requests, particularly during peak occupancy periods or when equipment failures may affect guest comfort, food and beverage operations, or other critical property functions.</li><li>Supervise HVAC technicians and contractors, allocate daily work assignments, monitor performance, and ensure maintenance activities are completed efficiently and to the required quality standards.</li><li>Ensure all HVAC work complies with applicable health, safety, environmental, energy-efficiency, and property engineering standards.</li><li>Ensure safe handling, storage, and use of refrigerants, lubricants, chemicals, tools, spare parts, and other HVAC-related materials in accordance with safety procedures and applicable regulations.</li></ul><br>Qualifications<br><br><ul><li><p>High school diploma or equivalent required; vocational or technical certification in electrical, mechanical, or appliance repair is preferred.</p><br></li><li><p>3–5 years of hands-on experience in the installation, maintenance, and repair of commercial kitchen and laundry equipment, ideally within a hospitality or large-scale commercial environment.</p><br></li><li><p>Strong technical knowledge of kitchen appliances (e.g., ovens, dishwashers, fryers) and laundry equipment (e.g., washers, dryers, ironing systems), including both electrical and mechanical components.</p><br></li><li><p>Proven ability to diagnose, troubleshoot, and resolve faults in equipment efficiently and safely.</p><br></li><li><p>Proficient in using hand tools, power tools, and diagnostic equipment relevant to kitchen and laundry systems.</p><br></li><li><p>Understanding of safety protocols, hygiene standards, and regulatory compliance related to food service and laundry operations.</p><br></li><li><p>Ability to read and interpret equipment manuals, technical drawings, and wiring diagrams.</p><br></li></ul><br>Additional Information<br><br><p><strong>Why Join Us:</strong></p><br><p>We are dedicated to fostering your growth and success every step of the way. We understand the importance of providing you with the support, training, and leadership necessary to excel in your role. That's why we offer comprehensive training and development programs tailored to sharpen your skills and elevate your expertise in the luxury hospitality sector. Your journey with us is not just about achieving your goals but also about continuously refining your capabilities and making meaningful contributions to our shared success.</p><br> </div>
AccorHotels Middle East
الإمارات
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<br>Company Description<br><br><p><strong>Join</strong><strong> us at Accor, </strong><strong>where</strong><strong> life pulses </strong><strong>with</strong><strong> passion!</strong></p><br><p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.</p><br><p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p><br><p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p><br><p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p><br><p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p><br><p><strong>Hospitality</strong><strong>is</strong><strong> a </strong><strong>work</strong><strong> of </strong><strong>heart</strong><strong>,</strong><br><strong>Join</strong><strong> us and </strong><strong>become</strong><strong> a </strong><strong>Heartist</strong><strong>®.</strong></p><br><br>Job Description<br><br><p><strong>Specific Responsibilities: </strong></p><br><ul><li><p>Retrieves items from shelves and storerooms, set up cleaning cart with supplies for daily use, constantly organizing carts, and storerooms in a clean and orderly fashion. </p><br></li></ul><ul><li><p>Cleans and wipes windows, doors, walls, closets and fixtures in rooms, public areas, and hallways, in order to maintain a clean and presentable facility at all times. </p><br></li></ul><ul><li><p>Must use ladders or stools occasionally to clean hard to reach areas. </p><br></li></ul><ul><li><p>Wash shower walls and tub, cleans toilet(s) and stall walls if applicable, wipes exposed pipes, cleans mirrors, sink(s) and walls. </p><br></li></ul><ul><li><p>Replaces towels, soaps and all room amenities. Restock literature that has been removed or soiled by previous guest to ensure hotel standards for arriving guests. </p><br></li></ul><ul><li><p>Wash all hard floor areas (linoleum, tile, etc.) by hand to remove dirt and soiled areas. </p><br></li></ul><ul><li><p>Dust and polish all furniture, fixtures and wall hangings including using a duster to reach vents and ceiling corners. </p><br></li></ul><ul><li><p>Strip bed of all linen and remake with fresh linen. Checking bedspread, blankets and bed pads for cleanliness and replace if soiled. Lift mattresses to check for soil between mattresses and under bed. </p><br></li></ul><ul><li><p>Check closet for cleanliness, wiping closet door, handle, overhead shelves, and restocking the guest room supplies such as hangers, extra blankets, and pillows. </p><br></li></ul><ul><li><p>Vacuum rooms, public areas and hallways, operating vacuums weighing up to 25lbs., and lifting/moving heavy furniture in order to vacuum entire area of carpet including underneath furniture and hard reaching areas. </p><br></li></ul><ul><li><p>Inspects all door and window locks to ensure they are in working order and alert management to an unsecured or unsafe situation for the safety of guests and employees. </p><br></li></ul><ul><li><p>Inspects all room equipment (TV, lights/lamps, faucets, docking stations and I pods ) to ensure proper working order and report any rooms with deficiencies in writing to the Executive Housekeeper for prompt repair/resolution. </p><br></li></ul><ul><li><p>Secures and maintains custody of equipment, keys and supplies at all times in order to protect and preserve hotel property. </p><br></li></ul><ul><li><p>Maintains a friendly, cheerful and courteous demeanor at all times. </p><br></li></ul><ul><li><p>Performs other duties as assigned, requested or deemed necessary by management. </p><br></li></ul><ul><li><p>Cleans patio /balcony areas by sweeping or hosing the floor and wiping down all furniture and fixtures, picking up garbage and cleaning patio/balcony doors and windows. </p><br></li></ul><ul><li><p>Provides assistance to other employees and departments to contribute to the best overall performance of the department and hotel. </p><br></li></ul><ul><li><p>Other duties as assigned by your supervisor or manager. </p><br></li></ul><br>Qualifications<br><br><p><strong>Qualifications: </strong></p><br><ul><li><p>Able to work flexible hours (nights, weekends). </p><br></li><li><p>Responsible, dependable, punctual. </p><br></li><li><p>Must be able to understand and follow verbal/written instructions and communicate both verbally and in writing. </p><br></li><li><p>Clean and professional appearance. </p><br></li><li><p>Must pass a background check. </p><br></li><li><p>Must be able to maneuver fully loaded maid cart, weighing up to 50lbs., through hallways and into/out of closets during entire work day. </p><br></li></ul><ul><li><p>Must be able to push, pull, bend and kneel constantly throughout the day. </p><br></li></ul><ul><li><p>Must be able to bend down and get on and off floor numerous times per day. </p><br></li></ul><br>Additional Information<br><br><p><strong>Education/Formal Training: </strong></p><br><ul><li><p>High School Diploma/GED </p><br></li></ul><p><strong>Experience: </strong></p><br><ul><li><p>Experience is a must</p><br></li></ul> </div>
AccorHotels Middle East
الإمارات
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<br>Company Description<br><br><p>Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nested on the East Crescent of the renowned Palm Jumeirah.</p><br><p>Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.</p><br><p>With touches of French elegance interlaced throughout the resort, we invite guests to enjoy an environment “Where life lives” and indulge in excellence.</p><br><p>The resort comprises of 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L’Occitane, Fitness Centre, Kids Club and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges.</p><br><br>Job Description<br><br><ul><li>Respect the policies and procedures implemented on the process of receiving.</li><li>Support and encourage the objective of cost control and maintain traces for audit.</li><li>Maintain records for municipality and local authority requirements.</li><li>Update the purchasing manager and the Executive Chef on rejected deliveries, short supplies and non-supply of products for alternative actions.</li><li>Ensure the quality, quantity; prices and self life of the incoming supplies are according to the purchase orders.</li><li>Where appropriate obtain specialist opinion on the quality of the supply from department concern.</li><li>Secure the product received on behalf of the hotel and arranged deliver to them to respective department or stores without delays.</li><li>Create credit notes where appropriate.</li><li>Documentation of hotel properties returned, send out for repairs and refilling etc.; and follow-up on their return.</li><li>Update the accounts payable with all supporting at the end of the day.</li><li>Maintain updated documents related to supplies on order in fine and in the inventory system. </li><li>Assist the Assistant and Cost Controller for month-end inventories and their reconciliations. </li><li>Assist the Assistant and Cost Controller in administration of the Inventory system.</li><li>To assist in carrying out quarterly, bi-yearly, yearly inventory of operating equipment.</li><li>To carry out any other reasonable duties as assigned by the Cost Controller and Assistant Cost Controller.</li></ul><br>Qualifications<br><br><ul><li>High school diploma or equivalent; diploma in hotel management, F&B service, or supply chain preferred.</li><li>At least 1-2 years of receiving experience </li><li>Attention to detail and accuracy in documentation</li><li>Basic computer and inventory software skills</li><li>Good physical stamina and ability to work in cold rooms</li><li>Communication and coordination skills to work with kitchen, vendors, and purchasing teams</li></ul> </div>