وظائف خدمة عملاء في الإمارات

Contract: 12 months (renewable) Employment: Outsourced through Manpower Middle East<br>About the Role:We are looking for an HVAC Service Coordinator/Deployer to join a leading organization in the HVAC industry. As an HVAC Service Coordinator, you will play a critical role in ensuring the smooth execution of daily service operations by aligning field teams, customer requirements, and internal processes to ensure smooth and efficient service delivery.<br>Job Description:Lead day-to-day coordination of HVAC service operations, including scheduling and dispatching technicians Serve as the central liaison between customers, field teams, supervisors, and project stakeholders Track and manage service jobs end-to-end, ensuring timely delivery and adherence to quality standards Oversee service documentation, job reports, invoicing inputs, and data accuracy across systems Coordinate parts availability, inventory levels, and logistics to ensure uninterrupted field operations Source and liaise with suppliers for quotations, procurement, and service requirements Monitor maintenance contracts (AMCs), renewals, and service schedules Support field teams with operational, administrative, and technical coordination requirements Ensure smooth service centre operations, including compliance, safety procedures, and reporting standards.<br>Requirements: Diploma or technical certification, or 6 months to 3 years of experience and or training Strong customer-facing and communication skills Proficient in MS Office (Word, Excel, Outlook) Basic understanding of HVAC systems, energy management, or temperature controls preferred Highly organized with the ability to manage multiple tasks and prioritize effectively Proactive, detail-oriented, and able to work independently in a fast-paced environment

<h2 class="h5">وصف الوظيفة</h2> <div class="t-break" data-jb-field="description"> <span><br>الملخص الوظيفي<br>وظائفنا ليست مجرد وضع الطعام على الطاولة لضيوفنا ليستمتعوا حتى يطلبوا فاتورتهم. بدلاً من ذلك، نريد بناء تجربة تكون لا تُنسى وفريدة – مع الطعام والشراب إلى جانبها. يأخذ خبراء خدمة الضيوف زمام المبادرة ويقدمون مجموعة واسعة من الخدمات لضمان استمتاع الضيوف بوجبتهم. سواء بإعداد الطاولات، التواصل مع المطبخ، التفاعل وخدمة الضيوف، أو تنظيف مناطق العمل والإمدادات، يجعل خبير خدمة الضيوف المعاملات جزءاً من التجربة. <br>بغض النظر عن المنصب الذي تشغله، هناك بعض الأمور الأساسية للنجاح – خلق مكان عمل آمن، اتباع سياسات وإجراءات الشركة، الحفاظ على معايير الجودة، والتأكد من أن زيك ومظهرك الشخصي واتصالاتك مهنية. سيقف خبراء خدمة الضيوف على أقدامهم ويتنقلون (الوقوف، الجلوس، أو المشي لفترة طويلة؛ الانتقال عبر أسطح مائلة، غير مستوية، أو زلقة)، إدارة القائمة (قراءة المعلومات والتحقق منها بصرياً)، وتبني نهج عملي في العمل (التحريك، الرفع، الحمل، الدفع، السحب، ووضع أشياء تزن حتى 25 رطلاً دون مساعدة و50 رطلاً بمساعدة؛ الوصول فوق الرأس وتحت الركبتين، بما في ذلك الانحناء، الالتواء، السحب، والانحناء إلى الأسفل). أداء كل هذه الأمور جيداً (وغيرها من الواجبات الوظيفية المعقولة حسب الطلب) أمر حاسم لخبراء خدمة الضيوف – لضمان التنفيذ الصحيح لضيوفنا وأعمالنا في كل مرة.<br>المؤهلات المفضلة<br>التعليم: شهادة الثانوية العامة أو معادلها.<br>الخبرة العملية ذات الصلة: أقل من سنة خبرة ذات صلة.<br>الخبرة الإشرافية: بدون خبرة إشرافية. <br>التراخيص أو الشهادات: لا شيئ<br>في ماريوت الدولية، نحن ملتزمون بأن نكون صاحب عمل يتيح فرص متساوية للجميع، ونرحب بالجميع ونوفر الوصول إلى الفرص. نحن نعزز بنشاط بيئة حيث يتم تقدير الخلفيات الفريدة لجميع موظفينا والاحتفاء بها. أقوى أصولنا تكمن في المزيج الغني من الثقافة والموهبة والخبرات لموظفينا. نحن ملتزمون بعدم التمييز على أي أساس محمي، بما في ذلك الإعاقة أو وضع المحاربين القدامى أو أي أساس محمي آخر وفق القانون المعمول به.<br>عندما تنضم إلى عائلة شيراتون، تصبح عضوًا في مجتمعها العالمي. لقد كنا مكاناً للتجمع والارتباط منذ عام 1937. في شيراتون، يخلق الموظفون إحساساً بالانتماء في أكثر من 400 مجتمع حول العالم. ندعو، ونرحب، ونربط الضيوف من خلال تجارب جذابة وخدمة مدروسة. إذا كنت لاعب فريق متحمس لتقديم تجربة ضيف ذات معنى، فنحن نشجعك على استكشاف فرصة عملك التالية مع شيراتون. انضم إلينا في مهمتنا ليكون "مكان التجمع بالعالم". بالانضمام إلى فنادق ومنتجعات شيراتون، تنضم إلى محفظة علامات تجارية مع Marriott International. كن حيث يمكنك أداء عملك بأفضل شكل لديك، ابدأ هدفك، انتمي إلى فريق عالمي مدهش، وصِر أفضل نسخة من نفسك.</span> </div>

Additional Information<br><br>Job Number 26105739<br><br>Job Category Food and Beverage & Culinary<br><br>Location Sheikh Rashid Bin Saeed Street, Abu Dhabi, United Arab Emirates, United Arab Emirates,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.<br><br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: Less than 1 year related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Additional Information<br><br>Job Number 26105740<br><br>Job Category Food and Beverage & Culinary<br><br>Location Sheikh Rashid Bin Saeed Street, Abu Dhabi, United Arab Emirates, United Arab Emirates,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.<br><br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: Less than 1 year related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Qualifications & Experience:Minimum of 1–2 years of experience in Food & Beverage or premium hospitality environments (hotel experience preferred). Warm, approachable personality with excellent communication and interpersonal skills Proficient with POS systems, billing procedures and cash handling Uphold brand standards and creating memorable guest experiences. Ability to work effectively within a team environment, supporting colleagues and ensuring smooth service during peak hours Professional appearance and positive attitude. Flexible to work shifts, weekends, and holidays.

HIRING ALERT!! Qualitykiosk Technologies is looking for Banking Delivery Leaders with 18+ years of experience in delivering and managing banking projects.<br>Applicants please share your updated resume on Deepa. Radhakrishnani@gmail.com<br>Must Have:18+ years in QA/QE Service Delivery within BFSI/Banking Experience managing large delivery programs for Middle East Banking clients Strong Technical Program Management (TPM) expertise Exposure to AI/Gen AI, Automation, Dev Ops and Digital Transformation Proven success in stakeholder management, business growth and delivery governance<br>JOB DESCRIPTIONRole Overview:We are seeking a seasoned Senior Delivery Partner to lead and manage the end-to-end QA and testing delivery for 7–8 banking accounts in the Middle East region (Dubai/ Saudi Arabia). The role demands a strong blend of delivery governance, presales acumen, financial management, and deep banking domain expertise. The ideal candidate will own the P&L for the banking practice, drive structured QA processes, and build long-term client relationships that fuel account growth.<br>Key Responsibilities:Delivery & Program Governance Own end-to-end delivery of functional testing, test automation, and performance testing across 7 8 concurrent banking accounts. Lead and manage a team of 100+ QA professionals across multiple geographies and client engagements. Establish and enforce structured QA processes, metrics-based governance frameworks, and delivery dashboards. Ensure on-time, within-budget, and high-quality delivery across all accounts. Drive automation adoption and shift-left testing strategies across engagements. Client & Account Management Act as the primary escalation point and executive sponsor for all assigned banking clients. Drive account mining and farming strategies to expand footprint and increase revenue within existing accounts. Build trusted relationships with CXO and senior stakeholder levels at client organizations. Proactively identify upsell and cross-sell opportunities aligned with client priorities. Presales & Business Development Collaborate with the sales and presales teams to support RFP/RFI responses, solution design, and client presentations. Lead effort estimation, resource planning, and solution architecture for new opportunities. Contribute to pricing strategies, commercials, and contract negotiations. Financial & P&L Management Own the P&L for the banking QA practice — including revenue, margin, cost optimization, and profitability targets. Monitor financial health of all accounts; take corrective actions to protect and improve margins. Manage billing, forecasting, and financial reporting in alignment with leadership expectations. Resource Planning & Fulfillment Drive end-to-end resource fulfillment — hiring, onboarding, capacity planning, and pyramid optimization. Independently manage the complete resource ramp-up process for new project kick-offs. Partner with HR and talent acquisition to ensure timely availability of skilled QA resources.<br>Required Qualifications & Experience:18+ years of overall IT experience with at least 10+ years in QA/Testing delivery leadership roles. Proven track record of managing large-scale QA delivery for banking or financial services clients. Hands-on experience working with clients in the Dubai or Saudi Arabia; strong understanding of Middle East business culture and market dynamics. Expertise in functional testing, test automation frameworks (Selenium, UFT, etc.), performance testing tools (JMeter, Load Runner), and API testing. Deep banking domain knowledge — Core Banking, Payments, Trade Finance, Retail/Corporate Banking, Regulatory Compliance, Digital Banking. Experience managing multi-account portfolios (6–8 accounts simultaneously) with teams of 100+ resources. Strong understanding of P&L management, margin governance, and financial reporting. Demonstrated presales experience — effort estimation, RFP response, solution design, client pitches. Excellent stakeholder management, executive communication, and negotiation skills<br>Good to Have:Exposure to BFSI regulatory environments in GCC countries (Dubai, Central Bank, SAMA guidelines). Certifications: ISTQB Advanced / Expert, PMP, PRINCE2, SAFe, or equivalent. Experience with Agile/SAFe delivery models and Dev Sec Ops testing practices. Knowledge of AI/ML-based test automation or intelligent QA tools.

Additional Information<br><br>Job Number 26102760<br><br>Job Category Food and Beverage & Culinary<br><br>Location Al Forsan International Sports Resort, Abu Dhabi, United Arab Emirates, United Arab Emirates,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.<br><br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: Less than 1 year related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

( 17911 )<br><br>At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.<br><br>Glistening on a private apex of Palm Island, One&Only The Palm is an intimate beach-front retreat where the wonders of modern Dubai meet the charms of old Arabia. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.<br><br>With stunning resorts located across the globe and exciting expansion planned, Kerzner International currently has a fantastic opportunity for a Head Waiter/Head Waitress to join the Food & Beverage team at One&Only the Palm Hotel in Dubai.<br><br>With the global growth of our brands, you will be an integral part of the Resort’s success and your role goes beyond developing potential relationships with our guests and colleagues. Where you will be responsible in assisting the Restaurant Manager and Assistant Manager to maintain resort standards, leads, supervises and motivates his/her staff in all aspects of service to the highest professional standards with care and attention to detail and in accordance to the standard operating procedures.<br><br>Key Duties and Responsibilities<br><br> Presents oneself in a way that enhances the guest’s overall experience by adding life and energy to the outlet. Ensures that all mise- en place is correctly prepared prior to commencing service. Prepares all food and beverage requests within the time parameters set by the resort and always displays attributes of genuine hospitality. Demonstrates excellent product knowledge of all food and beverage items offered at the resort, and other items provided by the outlet. Ensures that the design and layout of the restaurant and bar equipment is flawless and reflects the image of the resort. Maintains and creates a working environment that reflects a sense of place. Delegates responsibilities to service personnel, and ensures tasks are completed. Presents oneself in a professional manner. Remains updated on all resort happenings, including guests in- house, arrivals and departures, as well as daily events. Reports incidents of breakages, equipment repair and maintenance to Team Leader/ Supervisor. Attends and participates in all allocated team events. Participates in required training related to the job. To effectively communicate and maintain a favorable working relationship with colleges at all levels. Always ensure a professional attitude towards guests and colleges. To be conscious and responsible regarding energy and water conservation. Always maintain the highest levels of personal hygiene. To ensure that company and statutory hygiene standards are maintained in all work areas. <br><br>Suitable candidate should have a minimum of 1-2 years’ experience in an upscale 5* hotel/resort environment. Strong F&B knowledge is a must. Should have excellent personal and interpersonal skills. Should be able to build strong relationship with high profile and diverse clientele. Should be a dynamic team player and able to provide the highest standard of service to our guests. Excellent communication in English language is required and an additional language will be highly regarded.<br><br>At One&Only creating JOY is at the forefront of everything we do. If you are the one to make every detail count & are bold to go beyond the obvious in every task assigned with positive energy & have the passion to make it happen, then we are looking for you.<br><br>Please apply directly through this website and submit your most recent CV. Applications that does not meet the requirements will not be considered.<br><br>We Thank You for your interest at Kerzner – The One&Only Resorts. Please note that only shortlisted candidates will be contacted.<br><br>Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

Additional Information<br><br>Job Number 26095588<br><br>Job Category Food and Beverage & Culinary<br><br>Location PO Box 91888 Al Maqta Area, Abu Dhabi, United Arab Emirates, United Arab Emirates,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.<br><br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: Less than 1 year related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>전 세계 100개 이상의 수상 경력에 빛나는 리츠칼튼은 고객이 머무른 후에도 오래도록 기억에 남을 특별한 경험을 선사합니다. 리츠칼튼은 우리를 찾는 고객들이 평생 좋은 추억을 간직할 수 있도록 세계 최고의 호스피탈리티 전문가들을 영입하고 있으며, 창의적이고, 사려 깊고, 열정적인 태도를 지닌 사람이라면 모두가 성공할 수 있다고 믿습니다.<br><br>하루도 빠짐 없이 희소성과 특별함이 있는 럭셔리 서비스의 기준을 세우고 전 세계 고객에게 보살핌과 편안함을 드리기 위해 탁월한 서비스를 제공하는 것에 자부심을 느끼고 있습니다.<br><br>여러분의 역할은리츠칼튼의 '골드 스탠다드(Gold Standards)'를 고객에게 매일 우아하고 사려 깊게 전달하는 것입니다. 골드 스탠다드는 리츠칼튼의 근간이며, 매일 우리가 지난 날보다 더 나은 사람이 되도록 인도하는 역할이 되어줍니다. 리츠칼튼을 성공적으로 이끈 문화, 즉 고객 서비스에 대한 토대와 신념을 통해 럭셔리 호스피탈리티 분야의 글로벌 브랜드 리더로서의 명성을 얻었습니다. 우리 팀의 일원으로서 여러분은 직원 약속, 신조 및 서비스 가치와 같은 골드 스탠다드에 대해 배우고 모범을 보일 것입니다. 리츠칼튼은 여러분이 하는 일과 여러분이 함께 일하는 사람들에 대해 자부심을 기회를 약속 드립니다.<br><br>리츠칼튼에 입사하면 메리어트 인터내셔널의 브랜드 포트폴리오에 합류하게 됩니다. 최선 을 다해 일하고, 목표 를 향해 달리며, 훌륭한 글로벌 팀의 일원으 로 최고의 나를 만들고 싶다면 리츠칼튼의 문을 두드리세요.

Additional Information<br><br>Job Number 26098013<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Nation Tower, Corniche, Abu Dhabi, United Arab Emirates, United Arab Emirates,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Start Your Journey With Us <br><br>From the very first opening of the St. Regis New York, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. As the original house of luxury, St. Regis continues to redefine modern luxury through great service. The St. Regis Abu Dhabi merges authentic Arabian hospitality with more than a hundred years of bespoke St. Regis tradition.<br><br>Crafted for modern connoisseurs who desire exceptional experiences, The St. Regis Abu Dhabi is the social epicenter for royalty, discerning travelers and luminaries in the art of living. The hotel comprises of 283 elegantly appointed guest rooms including 55 suites, most of which boast breathtaking views of the Arabian Gulf and Abu Dhabi city, including the extraordinary Abu Dhabi Suite – the highest suspended suite in the world, connecting the two Nation Towers.<br><br>The St. Regis is part of Marriott International, a brand leader, offering the most powerful portfolio in the industry, our more than 30 leading brands and nearly 9,100 properties in 142 countries and territories give people more ways to connect, experience and expand their world. At the heart of The St. Regis, our exceptional staff whom we address as "Hosts," are the ultimate luxury ambassadors, dedicated to providing our guests with an exquisite stay and unforgettable experiences. Pursue your passion and grow your expertise at Abu Dhabi’s best address—The St. Regis Abu Dhabi, the house of luxury who is awarded with the prestigious Forbes Travel Guide 5-Star Rating.<br><br>Job Requirement:<br><br>The Butler Service Desk Agent attends promptly and efficiently to all phone calls within 3 rings and is the primary point of contact for all telephone correspondence within the hotel. All phone calls are answered with a warm welcome and answer any guest questions, anticipate their wants and needs and resolve guest problems. Ensure guest’s immediate requirements are catered for. The Butler Services Agent has an awareness of regular guest names and requirements and has a full understanding of core Front Office process. ESSENTIAL FUNCTIONS:<br><br>Has a full knowledge of Marriott Bonvoy Program, Hotel occupancy and availability Knowledgeable in all room types and attributes (layout, size, connecting configurations, and views) Keeping Butlers informed of blocking and unblocking rooms, reallocation and room moves when Front Office liaises the changes with the Agents Locate arriving, in-house and departed guests by name and room number Competent in messaging functionality (creating, modifying, delivering, deleting) Answer all phone calls adhere to the standards set forth within the Telephone & Verbiage FOETransfer calls to an appropriate guest or department when requested by callers Coordinate guest requests with all relevant department Thoroughly conversant with all room types, décor and outlook Communication and recording of complaints Ensure full liaison with other members of the team Strong communication with other areas, especially Front Office, Butlers and Housekeeping Make sure all Starguest profiles are turned to “Complete” from incomplete lists Report maintenance faults and damage to machines, furniture and fittings in all area of the hotel to the maintenance department. Strong relationship with guests and internal customers Prepare Wake Up Call log sheet for the following day and ensure this is handed over to the next shift Ensure all Wakeup call requests are logged accurately Give wake up calls for guests Keep inventory of Butler On Call Items GXP Basics (profiles, preferences, defects, reporting) are entered accurately and monitor existing profiles Ensure daily shift hand over is completed thoroughly<br><br>QUALIFICATION STANDARDS Education:<br><br>At Least 1 year of experience within the hospitality industry<br><br>Key Competencies<br><br>Communication skills Organisational skills Information system knowledge Guest focus Problem solving skills<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Experience & Service Design<br><br>Own and deliver end-to-end guest journeys across digital, physical, and assisted service touchpoints. Lead current-state and future-state experience design activities. Facilitate discovery workshops with business stakeholders, operations teams, and technology partners. Define experience intent, moments that matter, and guest outcomes. Produce: Customer Journey Maps Service Blueprints (frontstage and backstage) Ecosystem Maps Stakeholder Maps Opportunity Assessments Future-State Service Concepts<br><br>Operational Service Design<br><br>Translate experience concepts into operationally viable service models. Define: Frontstage and backstage processes Roles and responsibilities Service interactions Handoffs and escalation paths Supporting systems and technology requirements Identify operational gaps, pain points, risks, and dependencies. Partner with Operations teams to validate feasibility and operational readiness.<br><br>Digital Experience & Product Definition<br><br>Work closely with Product Managers, Business Analysts, UX/UI Designers, and Digital/Technology teams. Document high-level business, guest experience, and service requirements. Translate journey and service design outputs into: User stories Experience requirements Functional concepts MVP definitions Pilot recommendations Ensure digital solutions align with intended guest and operational outcomes.<br><br>Service Standards & Governance<br><br>Support the development and maintenance of experience standards, design principles, and service frameworks. Define "what good looks like" across priority guest journeys. Create service design playbooks, templates, and operating guidelines. Support design assurance and governance reviews for major journey initiatives.<br><br>Operationalisation & Change Readiness<br><br>Translate service design outputs into actionable requirements for Operations, Digital, Technology, and Training teams, ensuring experiences can be operationalised at scale. Support pilot delivery, implementation planning, and operational readiness activities. Work with business stakeholders to ensure new experiences are adopted effectively and sustainably.<br><br>Executive Communication & Storytelling<br><br>Develop executive-level materials including: Experience narratives Journey visualisations Service blueprints Options papers Decision packs Present complex experience concepts in a manner that is: Visually clear Outcome-focused Actionable for senior stakeholders Clearly articulate the "why", "what", and "so what" of experience initiatives.<br><br>Key Deliverables<br><br>Customer Journey Maps Service Blueprints Experience Requirements Documents Operating Models Service Standards and Design Playbooks Process and Interaction Models Opportunity Assessments Pilot Concepts and Business Cases Executive Storytelling Decks Design Assurance Reviews Future-State Experience Concepts<br><br>Highly Desirable Skills (Strong Advantage)<br><br>Service & Experience Design<br><br>Experience designing journeys that span physical, digital, and assisted service channels. Strong experience in: Service Design Customer Experience (CX) Design Thinking Human-Centred Design

Additional Information<br><br>Job Number 26095588<br><br>Job Category Food and Beverage & Culinary<br><br>Location PO Box 91888 Al Maqta Area, Abu Dhabi, United Arab Emirates, United Arab Emirates,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.<br><br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: Less than 1 year related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>في أكثر من 100 فندق حائز على جوائز في جميع أنحاء العالم، يخلق فندق ريتز كارلتون للسيدات والرجال تجارب استثنائية للغاية لدرجة أنه بعد فترة طويلة من إقامة الضيف معنا، تبقى التجربة معه. من خلال جذب أفضل محترفي الضيافة في العالم الذين يرسمون ذكريات تدوم مدى الحياة، نعتقد أن الجميع ينجحون عندما يتم تمكينهم من أن يكونوا مبدعين ومفكرين ومتعاطفين.<br><br>كل يوم، نضع معايير الخدمة الفاخرة النادرة والخاصة في جميع أنحاء العالم ونفخر بأنفسنا لتقديم التميز في رعاية وراحة ضيوفنا.<br><br>سيكون دورك هو ضمان تقديم "المعايير الذهبية" لفندق الريتز كارلتون بلطف وعناية كل يوم. المعايير الذهبية هي أساس فندق الريتز كارلتون وهي ما يرشدنا كل يوم لنكون أفضل من اليوم التالي. هذا هو الأساس وإيماننا بأن ثقافتنا هي الدافع وراء النجاح الذي من خلاله اكتسب فندق الريتز كارلتون سمعة باعتباره علامة تجارية عالمية رائدة في مجال الضيافة الفاخرة. كجزء من فريقنا، ستتعلم وتجسد المعايير الذهبية، مثل وعد الموظف والعقيدة وقيم الخدمة الخاصة بنا. ووعدنا لك هو أننا نقدم الفرصة لتكون فخورًا بالعمل الذي تقوم به ومع من تعمل معه.<br><br>عند الانضمام إلى فندق الريتز كارلتون، فإنك تنضم إلى مجموعة من العلامات التجارية مع ماريوت الدولية. كن في المكان الذي يمكنك فيه القيام بأفضل أعمالك، وابدأ هدفك، وانتمي إلى فريق عالمي مذهل، لتصبح أفضل نسخة منك.

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.<br><br>This position reports to:<br><br>Automation Engineering Manager<br><br>__<br><br><br>Your Role And Responsibilities<br><br>In this role, you will have the opportunity to execute service work of medium to high complexity as per work instructions and ABB guidelines for Distributed Control Systems with expertise in 800x A with AC 800M, S+ and/or other ABB Control Systems. Each day, you will deliver excellent customer service to satisfy customers. You will also showcase your expertise by working with customer to identify opportunities in the installed base, to improve system performance and operational performance.<br><br>The work model for the role is: {Onsite}<br><br>This role is contributing to the Automation Energy Industries division in Abu Dhabi, UAE. Main stakeholders are customers, contractors, suppliers, project managers, and engineering colleagues within ABB.<br><br>You will be mainly accountable for:<br><br>Contributing to customer satisfaction by planning and executing service work as per customer order and expectations and ensuring customer retention by delivering superior customer experience. Performing complex field service tasks, identifying and resolving high level technical problems, and making analysis through remote or on-site activity in service categories and products for which they are certified to perform, and providing advice and recommendations both internally and to customers within own area of expertise. Planning and preparing site work for larger project team and managing related subcontractors at site, coaching technicians and engineers and supervising complex site activities. Identifying improvement needs and potential solutions for them in the way of working and the products in question and drives improvement actions in own area of responsibility. Taking actions to identify new service business opportunities for ABB, in close cooperation with customer and other ABB teams.<br><br><br>Qualifications For The Role<br><br>Hand-on and extensive field services experience in Automation industry is a Must-have for the role. You are highly skilled in ABB 800x A with AC800M / Symphony Plus (S+) systems and have experience working with and maintaining DCS systems especially in the Power & Water and Oil & Gas market. You have over 8 years of experience in the automation service field, working in ABB DCS. You are proficient in industrial communication protocols like Modbus, Profibus, OPC, IEC 101, IEC 104, IEC 61850, between ABB automation systems and external systems or field devices as applicable. Possess an enhanced knowledge of ABB 800x A with AC 800M, PGIM/S+ Historian, ABB Utility Library, and industrial networking and cybersecurity solutions for control systems. You are passionate about customer collaboration and have good communication skills. Degree in Engineering with demonstrated expertise in automation systems and process applications across the Power & Water and Oil & Gas industries. You are at ease communicating in English with internal teams, customers, and external stakeholders.<br><br>What's in it for you? <br><br>We want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates an impact you can see and feel, every day.<br><br>Join us. Be part of the team where progress happens, industries transform, and your work shapes the world.<br><br>Run What Runs the World.<br><br>#ABBCareers<br><br>#Runwith ABB<br><br>#Runwhatrunstheworld<br><br><br>More About Us<br>ABB’s Energy Industries division is enabling safe, smart, and sustainable projects and operations for businesses across the oil, gas, chemicals, power generation, life sciences and<br><br>water sectors. Driving integrated solutions that automate, digitalize, and electrify industry we connect our people and technology to help our customers adapt and succeed. With<br><br>over 50 years domain expertise, we continue to innovate and reshape traditional approaches across the energy sector. Our technologies and solutions are designed to create value, improving operational efficiency and productivity, enhancing safety and minimizing risk. We support the development of new and renewable energy models - enabling energy efficient and low carbon operations across traditional industries.<br><br>We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.<br><br>Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.<br><br>Ready to make an impact?<br><br>Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.<br><br>This position reports to:<br><br>Automation Engineering Manager<br><br>__<br><br><br>Your Role And Responsibilities<br><br>In this role, you will have the opportunity to execute service work of medium to high complexity as per work instructions and ABB guidelines for Distributed Control Systems / Safety Systems / Substation Automation Systems with expertise in 800x A with AC 800M, ABB Infi90/S+ and/or other ABB Control Systems. Each day, you will deliver excellent customer service to satisfy customers. You will also showcase your expertise by working with customer to identify opportunities in the installed base, to improve system performance and operational performance.<br><br>The work model for the role is: {Onsite}<br><br>This role is contributing to the Automation Energy Industries division in Abu Dhabi, UAE. Main stakeholders are customers, contractors, suppliers, project managers, and engineering colleagues within ABB.<br><br>You will be mainly accountable for:<br><br>Contributing to customer satisfaction by planning and executing service work as per customer order and expectations and ensuring customer retention by delivering superior customer experience. Performing complex field service tasks, identifying and resolving high level technical problems, and making analysis through remote or on-site activity in service categories and products for which they are certified to perform, and providing advice and recommendations both internally and to customers within own area of expertise. Planning and preparing site work for larger project team and managing related subcontractors at site, coaching technicians and engineers and supervising complex site activities. Identifying improvement needs and potential solutions for them in the way of working and the products in question and drives improvement actions in own area of responsibility. Taking actions to identify new service business opportunities for ABB, in close cooperation with customer and other ABB teams.<br><br><br>Qualifications For The Role<br><br>Hand-on and extensive field services experience in Automation industry is a Must-have for the role. You are highly skilled in ABB 800x A with AC800M/Symphony Plus (S+) systems and have experience working with ICSS and/or PMS/SCMS automation systems in the Oil & Gas and Power & Water market You have over 5 years of experience in the automation field, working in ICSS and/or PMS/SCMS systems with ABB control systems You are proficient in industrial communication protocols like IEC 61850, Modbus, Profibus, OPC, IEC 101, IEC 104, Profibus, between ABB automation systems and external systems or field devices as applicable Possess an enhanced knowledge of ABB 800x A with AC 800M/Symphony Plus, and industrial networking and cybersecurity solutions for control systems You are passionate about customer collaboration and have good communication skills Degree in Engineering with demonstrated expertise in automation systems and process applications across the Oil & Gas and Power & Water industries You are at ease communicating in English with internal teams, customers, and external stakeholders<br><br>What's in it for you? <br><br>We want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates an impact you can see and feel, every day.<br><br>Join us. Be part of the team where progress happens, industries transform, and your work shapes the world.<br><br>Run What Runs the World.<br><br>#ABBCareers<br><br>#Runwith ABB<br><br>#Runwhatrunstheworld<br><br><br>More About Us<br>ABB’s Energy Industries division is enabling safe, smart, and sustainable projects and operations for businesses across the oil, gas, chemicals, power generation, life sciences and<br><br>water sectors. Driving integrated solutions that automate, digitalize, and electrify industry we connect our people and technology to help our customers adapt and succeed. With<br><br>over 50 years domain expertise, we continue to innovate and reshape traditional approaches across the energy sector. Our technologies and solutions are designed to create value, improving operational efficiency and productivity, enhancing safety and minimizing risk. We support the development of new and renewable energy models - enabling energy efficient and low carbon operations across traditional industries.<br><br>We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.<br><br>Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.<br><br>Ready to make an impact?<br><br>Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.

Diploma or Degree in Electrical/Electronics/Instrumentation/Marine Engineering. Minimum 4 years of hands-on experience in marine automation and electrical. Strong experience with engine automation systems and alarm monitoring systems. Knowledge of main/emergency switchboard installation and commissioning. Proficiency in tank gauging systems (radar, pressure-based, capacitance-based). Hands-on experience with PLC/SCADA systems (Siemens, Allen-Bradley, Schneider, etc.). Willingness to travel and work onboard vessels, offshore units, and shipyards as needed. Perform installation, testing, commissioning, and servicing of marine engine automation systems and alarm monitoring systems. Handle the installation and integration of main switchboards and emergency switchboards onboard vessels. Install, calibrate, and maintain tank gauging systems for fuel, ballast, and cargo applications. Diagnose and repair PLC and SCADA-based automation systems used in marine environments. Read and interpret engineering drawings, wiring diagrams, and technical manuals. Collaborate with shipboard engineers and technical teams to ensure proper functionality of systems and compliance with maritime standards.

Additional Information<br><br>Job Number 26096647<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Dubai Fountain Street, Downtown Dubai, Dubai, United Arab Emirates, United Arab Emirates, 11788VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Follow up on any outstanding requests or problems from the previous day and are resolved. Run and review daily reports/logs. Complete designated cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end of shift; secure bank. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change. Notify Loss Prevention/Security of any guest reports of theft.<br><br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br><br>EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act – polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations – breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.<br><br>But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.<br><br>We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

<p><strong>إدارة خدمات ما بعد البيع</strong></p><ul><li><p>قيادة وإدارة جميع أنشطة خدمة ما بعد البيع عبر محفظة منتجات الصحيّات الصحية المجهزة.</p></li><li><p>ضمان الاستجابة السريعة وحل طلبات الخدمة ومطالبات الضمان.</p></li><li><p>تحديد معايير الخدمة واتفاقيات مستوى الخدمة (SLA).</p></li><li><p>مراقبة جودة الخدمة ومستويات رضا العملاء.</p></li></ul><p><strong>إدارة شكاوى العملاء</strong></p><ul><li><p>التصرف كنقطة التصعيد الأساسية لشكاوى العملاء.</p></li><li><p>إجراء تحليل السبب الجذري وتنفيذ إجراءات تصحيحية.</p></li><li><p>التأكد من حل الشكاوى ضمن الجداول الزمنية المتفق عليها.</p></li><li><p>الحفاظ على سجلات الشكاوى والتدخلات الخدمية.</p></li></ul><p><strong>إدارة قطع الغيار والمخزون</strong></p><ul><li><p>إدارة مخزون قطع الغيار لضمان استمرارية دعم المنتج.</p></li><li><p>مراقبة مستويات المخزون وتقدير احتياجات قطع الغيار.</p></li><li><p>التنسيق مع الشراء والموردين للحفاظ على مستويات مخزون مثلى.</p></li><li><p>تقليل نفاد المخزون والتخزين الزائد.</p></li></ul><p><strong>التنسيق مع الموردين والم manufacturers</strong></p><ul><li><p>التواصل مع المُصنّعين والموردين بشأن مشكلات المنتج ومطالبات الضمان وتوافر قطع الغيار.</p></li><li><p>ضمان الشراء والتجديد في الوقت المناسب للمكونات الحرجة.</p></li><li><p>دعم المناقشات الفنية ومبادرات تحسين المنتج.</p></li></ul><p><strong>الدعم الفني وخبرة المنتج</strong></p><ul><li><p>تقديم الإرشاد الفني لفِرق المبيعات، فرق المشاريع، والعملاء.</p></li><li><p>إجراء استكشاف أخطاء المنتج وتقييماته الفنية.</p></li><li><p>دعم عروض المنتج والعروض الفنية.</p></li><li><p>تدريب الفرق الداخلية على ميزات المنتج، معايير التركيب ومتطلبات الصيانة.</p></li></ul><p><strong>التقارير وإدارة الأداء</strong></p><ul><li><p>إعداد تقارير دورية عن أداء الخدمة.</p></li><li><p>تتبع مؤشرات أداء الخدمة وقياسات رضا العملاء.</p></li><li><p>تقديم توصيات لتحسينات تشغيلية.</p></li><li><p>إبلاغ عن أداء المخزون واستجابة الموردين.</p></li></ul><p><strong>الملف المرشح المطلوب</strong></p><ul><li><p><strong>القدرة المثبتة على إدارة خدمات ما بعد البيع</strong>، لضمان الحل السريع لشكاوى العملاء ومطالبات الضمان والالتزام باتفاقيات مستوى الخدمة (SLAs).</p></li><li><p><strong>إدارة أصحاب المصلحة والتواصل بفعالية</strong>، مع خبرة في العمل بشكل وثيق مع المطورين والمتعهدين والاستشاريين وشركات إدارة المرافق.</p></li><li><p><strong>مهارات تحليلية وتنظيمية قوية</strong>، مع خبرة في تحليل الأسباب الجذرية، إدارة المخزون، مراقبة جودة الخدمة، ودفع رضا العملاء العالي.</p></li></ul><br><p><strong>ما الذي يؤهلك للدور:</strong>&nbsp;</p><br><ul><li><p>درجة البكالوريوس في تخصص هندسي ذات صلة</p></li><li><p><strong>5+ سنوات من الخبرة</strong> في السباكة الصحية، منتجات السباكة، مواد البناء، أو صناعة ذات صلة، مع تعرض قوي لعمليات خدمة ما بعد البيع في الإمارات العربية المتحدة</p></li></ul>

Halian is hiring an IT Service Desk Engineer in Abu Dhabi.<br>Greetings!<br>Experience required: 5+ Years Duration: 1 year & extendable<br>Technical Skills:5+ years of experience as an IT Service Desk Engineer. Strong Service Desk L2 support experience. Microsoft 365 (O365/M365) administration and support. Azure Active Directory (Entra ID) administration. Microsoft SCCM (Configuration Manager) Microsoft Intune (Endpoint Management) Service Now ticketing system experience (highly preferred) ITSM processes and service delivery experience. Basic network configuration and troubleshooting. LAN/WAN connectivity support. Internet connectivity troubleshooting and ISP coordination.<br><br>Halian Group: With over 28 years of experience, we have come to understand that innovation is the only way to provide agile, practical solutions that transform businesses and careers. Our resourcing and smart services help you to realize tomorrow's potential. Discover the amazing things possible when you bring the right people and the right technologies together.

Additional Information<br><br>Job Number 26090289<br><br>Job Category Food and Beverage & Culinary<br><br>Location Al Ain Square, Al Towayya, Al Ain, United Arab Emirates, United Arab Emirates,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Notre travail ne se limite pas à mettre de la nourriture sur la table dont nos clients se régaleront jusqu'à ce qu'ils demandent leur facture. Nous devons avant tout bâtir une expérience unique et mémorable – en plus de la nourriture et des boissons. Nos experts en Service client font preuve d'initiative et offrent un vaste éventail de services afin que le repas de nos clients soit mémorable. Que ce soit mettre la table, communiquer avec la cuisine, interagir avec le client et le servir, ou nettoyer les zones de travail et les fournitures, l'expert en Service client fait en sorte que les clients sentent que les transactions font partie de l'expérience.<br><br>Peu importe votre poste, certaines choses sont essentielles pour réussir - la création d'un lieu de travail sécuritaire, le respect des politiques et des procédures de la société, le respect des normes de qualité et veiller à ce que votre uniforme, votre apparence personnelle et vos communications soient professionnels. Le rôle d'expert en Service client signifie être sur vos pieds et vous déplacer (se lever, s’asseoir ou marcher pendant une longue période de temps); se déplacer sur des surfaces en pente, inégales ou glissantes; gérer le menu (lire et vérifier l'information visuellement), et mettre la main à la pâte dans votre travail (déplacer, soulever, porter, pousser, tirer et placer des objets pesant jusqu’à 25 livres (11,4 kg) sans assistance et 50 livres (22,7 kg) avec assistance; atteindre les objets au-dessus de la tête et au-dessous des genoux, y compris se plier, faire des rotations du corps, tirer et se baisser). Il est essentiel que les experts en Service client exécutent toutes ces tâches à la perfection (et toute autre tâche raisonnable qui leur est assignée) - ainsi, nos clients seront toujours satisfaits et notre entreprise continuera de prospérer.<br><br>Qualifications Recommandées<br><br>Niveau d’études:Diplôme d’études secondaires ou équivalence de niveau secondaire.<br><br>Expérience de travail connexe:Moins d’un an d’expérience de travail connexe.<br><br>Expérience de supervision:Aucune expérience de supervision.<br><br>Permis ou certification:Aucune<br><br>Chez Marriott International, nous nous engageons à promouvoir l’égalité d’accès à l’emploi, à accueillir dignement chaque personne et à offrir les mêmes opportunités à tous. Nous avons instauré un environnement dans lequel les particularités de nos collaborateurs sont appréciées et célébrées. Notre plus grande force réside dans le mélange varié de cultures, de compétences et d’expériences de nos collaborateurs. Nous veillons à prévenir toute discrimination fondée sur des critères protégés, notamment le handicap, le statut de vétéran et tout autre aspect couvert par la loi en vigueur.<br><br>Chez Aloft, nous ne sommes pas comme les autres hôtels. Mais nous n'avons pas la grosse tête pour autant. Notre objectif : être la rampe de lancement et la piste d'atterrissage pour notre clientèle. Qu'il s'agisse de boire un verre aprèsla promenade du chien, de se retrouver entre collègues après une journée de réunions ou de passer chez nous pour voir sa famille, ses proches ou son groupe préféré, nous nous affirmons comme un lieu à la personnalité riche et au design moderne, un endroit où tisser ou entretenir des liens avec les personnes ou les lieux qui les entourent. Nous recherchons des personnes qui ont besoin d'exprimer leur personnalité et n'ont pas peur de sortir du champ. Si l'idée de pouvoir nouer des liens et interagir avec autrui vous remplit de joie, Aloft Hotels est l'endroit qu'il vous faut. En rejoignant Aloft Hotels, vous intégrerez le portefeuille d'enseignes de Marriott International. Rejoignez une entreprise qui vous donne la possibilité de donner le meilleur de vous-même, de trouver un sens à votre vie professionnelle, de faire partie d'une équipe internationale d'exception et de devenir la meilleure version de vous-même.

Additional Information<br><br>Job Number 26090289<br><br>Job Category Food and Beverage & Culinary<br><br>Location Al Ain Square, Al Towayya, Al Ain, United Arab Emirates, United Arab Emirates,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Nuestro trabajo no consiste únicamente en servir comida en una mesa para que la disfruten nuestros huéspedes hasta el momento de pedir la cuenta. Además de eso, queremos crear una experiencia que sea memorable y única (dejando a un lado la comida y la bebida). Nuestros Expertos de servicio al huésped toman la iniciativa a la hora de ofrecer toda una serie de servicios orientados a que el huésped disfrute la experiencia. Ya sea cuando ponen las mesas, hablan con cocina, interactúan y sirven a los huéspedes o limpian las áreas de trabajo y de almacenamiento, los Expertos de servicio al huésped consiguen que las transacciones formen parte de la experiencia del huésped.<br><br>Al margen de cuál sea su puesto, hay una serie de cosas fundamentales para el éxito (crear un espacio de trabajo seguro, seguir las directrices y procedimientos de la compañía, mantener los estándares de calidad y asegurarse de que su uniforme, apariencia personal y comunicación sea profesional. Los Expertos de servicio al huésped están siempre en marcha (se ponen de pie, se sientan, andan durante largos ratos, se mueven por superficies con pendiente, que no siempre son uniformes y que a veces resbalan), revisan el menú (lo leen y verifican la información) y se implican en todo tipo de tareas (mover cosas, levantar, llevar, empujar y colocar objetos de menos de 50 libras sin ayuda; deben llegar a lugares altos y agacharse, y deben hacer movimientos que les obligan a doblar las rodillas, girarse, estirar y encorvarse). Es fundamental que los Expertos de servicio al huésped hagan siempre bien esas tareas (y otras tareas razonables que se les solicite) para que los huéspedes estén satisfechos y el hotel funcione.<br><br>APTITUDES DESEABLES<br><br>Educación:Título de estudios secundarios o certificado equivalente de un programa de Desarrollo de Educación General<br><br>(General Educational Development, GED).<br><br>Experiencia laboral afín:Menos de 1 año de experiencia laboral afín.<br><br>Experiencia como supervisor:No se requiere experiencia como supervisor.<br><br>Licencia o certificación:Ninguna<br><br>En Marriott International, nos comprometemos a ofrecer igualdad de oportunidades, a hacer que todos se sientan bienvenidos y a facilitar el acceso a oportunidades laborales. Promovemos activamente un entorno en el que se valora y celebra la diversidad de orígenes de nuestros asociados. Nuestra gran fortaleza yace en la exquisita fusión de culturas, talentos y experiencias de nuestros asociados. Nos comprometemos a no discriminar por motivos de discapacidad, condición de veterano u otras características protegidas por la legislación vigente.<br><br>En Aloft, no somos el típico hotel, pero tampoco somos complicados. Nuestro objetivo es ser la base y el punto de partida para los huéspedes. Tanto si salen a pasear al perro y regresan a tomarse algo como si ponen fin a un día lleno de reuniones con colegas, o bien si están en la ciudad para ver a familiares, amigos o su grupo preferido, ofrecemos un punto de conexión con los demás y con el área circundante con diseño moderno y mucha personalidad. Buscamos a personas confiadas y seguras de sí mismas que no tengan miedo de salirse de lo habitual. Si te emociona la posibilidad de conectar con los demás, Aloft Hotels es ideal para ti. Al unirte a Aloft Hotels, te unes a una cartera de marcas con Marriott International. Estarás donde puedes llevar a cabo tu mejor trabajo, comenzarás a cumplir tu propósito, formarás parte de un increíble equipo mundial y te convertirás en tu mejor versión.