وظائف مديرين في الإمارات

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The KH Finance &amp; Revenue Cycle Management (RCM) Specialist is responsible for overseeing the financial operations and revenue cycle management of KAUST Health, ensuring accurate financial reporting, effective budget management, and efficient insurance claims processing.<br> The role focuses on validating invoices and quotations, managing end-to-end insurance claim activities, monitoring financial performance, and optimizing revenue collection while ensuring compliance with contractual agreements and healthcare regulations.<br> Working closely with healthcare operators, insurance providers, finance teams, and senior leadership, the specialist plays a key role in improving financial sustainability, minimizing claim denials, strengthening financial controls, and supporting strategic decision-making through data-driven financial analysis and reporting.<br> Key Responsibilities Review and validate invoices submitted by the healthcare operator to ensure accuracy, completeness, and compliance with contractual agreements before payment approval.<br> Evaluate and approve quotations for healthcare services by verifying pricing, scope, and alignment with agreed contracts and organizational policies.<br> Lead the annual budgeting process, including budget preparation, monitoring, forecasting, and expenditure control to support KAUST Health's financial objectives.<br> Prepare financial reports and conduct variance analysis, providing monthly financial insights, forecasting, and recommendations to improve operational and financial performance.<br> Manage the end-to-end Revenue Cycle Management (RCM) process, ensuring timely and accurate submission of insurance claims to all insurance providers.<br> Validate insurance claims by reviewing billing accuracy, medical coding, documentation, and compliance with payer requirements to minimize claim denials.<br> Monitor claim rejections, collections, and reimbursement performance, analyze denial trends, implement corrective actions, and improve cash flow and revenue recovery.<br> Lead reconciliation meetings with healthcare operators and insurance companies to resolve payment discrepancies, outstanding claims, billing issues, and account reconciliations.<br> Develop and present financial and revenue cycle KPIs to senior leadership, identifying financial risks, revenue optimization opportunities, and process improvement initiatives.<br> Ensure financial compliance and stakeholder collaboration by supporting internal and external audits, maintaining compliance with financial policies and healthcare regulations, and serving as the primary liaison between KAUST Health, Finance, healthcare operators, and insurance companies.<br> Bachelor's degree in Finance, Accounting, Business Administration, or a related discipline (Finance or Accounting preferred).<br> Master's degree in Finance, Accounting, Business Administration, or Healthcare Management is preferred.<br> Professional certification such as CPA, CMA, ACCA, or equivalent is considered an added advantage.<br> Minimum of 6 years of professional experience, including at least 3 years in a leadership or specialist role in finance, healthcare finance, or revenue cycle management.<br> Proven experience in healthcare finance, including budgeting, financial planning, financial reporting, cost control, and expenditure management within hospitals or healthcare organizations.<br> Extensive knowledge of Revenue Cycle Management (RCM), including insurance claims processing, claim validation, reimbursement, denial management, collections, and financial reconciliation.<br> Strong financial analysis and reporting skills, with experience in budget preparation, forecasting, variance analysis, KPI reporting, and financial performance management.<br> Advanced Microsoft Excel proficiency, including Pivot Tables, XLOOKUP/VLOOKUP, financial modeling, dashboards, data analysis, and reporting; experience with ERP or healthcare financial systems is highly desirable.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><span><strong>Key Result Area</strong></span></span><span><span><strong>KPIs / Performance Measures</strong></span></span><span><span><strong>Main Tasks</strong></span></span><br><p><span><span><strong>Vendor Governance -Risk &amp; Compliance</strong></span></span></p><br><p><span><span><u>Quantitative</u></span></span></p><br><p><span><span>Facilitate 80% Completion within Timeframe=Satisfactory-3</span></span></p><br><p><span><span>Facilitate 90% Completion within Timeframe=Superior-4</span></span></p><br><p><span><span>Facilitate 100% Completion within Timeframe=Stretch-5</span></span></p><br><span><span>·</span></span><span><span>Ensure all vendor engagements comply with outsourcing policies, regulatory requirements, and internal audit standards.</span></span><span><span>·</span></span><span><span>Outsourcing Policy-Facilitate additional activities</span></span><br><span><span>o</span></span><span><span>Documentation- Introduce outsourcing activity&nbsp;</span></span><span><span>o</span></span><span><span>Contract Management t</span></span><span><span>o</span></span><span><span>RFP and Pricing Participation</span></span><br><span><span>Change order implementation</span></span><br><span><span>Issue escalation</span></span><br><p><span><span><strong>Service Delivery &amp; SLA Performance</strong></span></span></p><br><p><span><span><strong>KPI:</strong></span></span><br>&nbsp;</p><br><p><span><span>% SLA adherence across all vendors (monthly/quarterly)</span></span></p><br><p><span><span>Number of SLA breaches / service failures</span></span></p><br><p><span><span>TAT compliance and first-time-right rate</span></span></p><br><ul><li><span><span>Ensure end-to-end vendor performance meets agreed Service Level Agreements (SLAs) across availability, turnaround time (TAT), and service quality.</span></span></li></ul><ul><li><p><span><span>Identify , Review and recommend standards that are based on Business requirement , relevant and appropriate to business needs</span></span></p><br></li></ul><ul><li><p><span><span>Coordinate capacity planning based on business cycle trends and initiatives</span></span></p><br></li></ul><ul><li><p><span><span>Monitor and report partner performance on a monthly basis</span></span></p><br></li></ul><ul><li><p><span><span>Administer financial regime (Service Debits &amp; Credits)</span></span></p><br></li></ul><br><p><span><span><strong>Service &amp; Cost Optimization</strong></span></span></p><br><p><span><span>% cost reduction / cost avoidance achieved (YoY or per contract cycle)</span></span></p><br><p><span><span>Invoice accuracy rate and billing discrepancies</span></span></p><br><p><span><span>Budget adherence / cost-to-serve</span></span></p><br><ul><li><p><span><span>Optimize vendor cost while maintaining or improving service performance</span></span><br><span><span>.</span></span></p><br><p><span><span><strong>Involve in&nbsp; RFP process for all contract renewals</strong></span></span></p><br></li></ul><br><span><span><strong>Reporting and management</strong></span></span><p><span><span><u>Quantitative</u></span></span></p><br><p><span><span>Facilitate 80% Completion within Timeframe=Satisfactory-3</span></span></p><br><p><span><span>Facilitate 90% Completion within Timeframe=Superior-4</span></span></p><br><p><span><span>Facilitate 100% Completion within Timeframe=Stretch-5</span></span></p><br><p><span><span><strong>Work with respective vendors:&nbsp;</strong></span></span><span><span>·</span></span><span><span>Periodic Management &amp; Monitoring &amp; reporting of performance of service providers in line with Terms of Reference</span></span><span><span>·</span></span><span><span>Establish FIN governance structure for vendor management</span></span><span><span>·</span></span><span><span>Consolidation of&nbsp; &nbsp;all non-Tanfeeth Monthly /Quarterly performance review with unit heads&nbsp;</span></span><span><span>·</span></span><span><span>Review all change order documentation completions period 2016</span></span><span><span>·</span></span><span><span>Financial /Invoicing Management within agreed timeframes.</span></span><span><span>·</span></span><span><span>Review and facilitate closure of all Vendor Open audit observations (Exit Clause &amp; Reporting)</span></span><span><span>·</span></span><span><span>Institutionalize the change request process &amp; internally handover projects / mini projects to GOPS Projects team.</span></span></p><br><p><span><span>Involve in&nbsp; RFP process for all contract renewals</span></span></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Turner &amp; Townsend is a global professional services company with over 22,000 people in more than 60 countries.<br> Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.<br> Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.<br> We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner &amp; Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.</p><br><p>Please visit our website: www.turnerandtownsend.com</p><br><br>Job Description<br><p>We are seeking a detail-oriented and organized Assistant Project Manager to join our team in Abu Dhabi, United Arab Emirates. In this role, you will support the project management team in coordinating and executing projects from initiation through completion. You will work collaboratively with cross-functional teams to ensure projects are delivered on time, within scope, and according to quality standards. This position offers an excellent opportunity to develop your project management expertise while contributing to the success of our organization.</p><br><ul><li>Assist in planning, scheduling, and coordinating project activities and timelines</li><li>Prepare and maintain project documentation, including status reports, meeting minutes, and project schedules</li><li>Track project progress and communicate updates to stakeholders and team members</li><li>Support the identification and mitigation of project risks and issues</li><li>Coordinate communication between project teams, clients, and stakeholders</li><li>Assist in budget tracking and resource allocation for assigned projects</li><li>Organize and schedule project meetings, workshops, and presentations</li><li>Monitor project deliverables and ensure compliance with project requirements</li><li>Support the onboarding and coordination of project team members</li><li>Maintain organized project files and documentation systems</li><li>Assist in analyzing project performance metrics and identifying areas for improvement</li></ul><br>Qualifications<br><p><strong>Required Skills and Experience:</strong></p><br><ul><li>Bachelor's degree in Engineering - Civil / Mechanical / Electrical&nbsp;(recent graduates welcome)</li><li>Strong organizational and time management abilities</li><li>Excellent written and verbal communication skills</li><li>Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint)</li><li>Demonstrated ability to manage multiple tasks and priorities simultaneously</li><li>Analytical mindset with strong attention to detail</li><li>Ability to work collaboratively in a team environment</li><li>Problem-solving skills and ability to adapt to changing circumstances</li><li>Foundational understanding of project management principles and basic planning concepts</li></ul><p><strong>Preferred Skills and Experience:</strong></p><br><ul><li>Academic or internship experience in engineering projects, project coordination, or technical support roles</li><li>Technical background or experience with engineering project workflows</li><li>Basic understanding of budget tracking and resource management concepts</li><li>Strong eagerness to develop expertise in project management and risk assessment</li></ul><br>Additional Information<br><p>Join our social media conversations for more information about Turner &amp; Townsend and our exciting future projects:&nbsp;</p><br><p>Twitter</p><br><p>Instagram</p><br><p>LinkedIn</p><br><p><em>It is strictly against Turner &amp; Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner &amp; Townsend will ask candidates to pay a fee at any time.&nbsp;</em></p><br><p><em>Any unsolicited resumes/CVs submitted through our website or to Turner &amp; Townsend personal e-mail accounts, are considered property of&nbsp;Turner &amp; Townsend and are&nbsp;not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner &amp; Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team,&nbsp;to submit candidates for review.&nbsp;</em></p><br><p>Join our social media conversations for more information about Turner &amp; Townsend and our exciting future projects:&nbsp;</p><br><p>Twitter</p><br><p>Instagram</p><br><p>LinkedIn</p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

A leading FMCG Manufacturing Group with operations across the Middle East, Europe and Africa, and a workforce of 500+ employees, is looking for an experienced and commercially driven Group Finance Director to lead the Group’s finance function.<br>Key Responsibilities Lead and oversee the Group Finance function across multiple countries, individual companies and group entities, ensuring consistent financial policies, controls, reporting and governance standards. Lead and coordinate year-end audit finalization for individual companies and Group companies, ensuring timely completion of audits and resolution of audit findings. Manage Group financial consolidation, including consolidation of financial statements, intercompany reconciliations, eliminations and preparation of consolidated Group financial reports. Develop and execute the Group’s financial strategy, budgets, forecasts and business plans. Provide strategic financial advice to the Board and senior management to support business growth, investments and decision-making. Ensure strong financial controls, governance, compliance and risk management across all individual and Group companies. Oversee financial reporting, consolidation, cash flow, treasury, taxation and working capital management across the Group. Lead and oversee Group tax management and compliance, including corporate tax, VAT and other applicable direct and indirect taxes across relevant jurisdictions. Ensure timely and accurate tax registrations, tax returns, payments, reconciliations, assessments and statutory filings, while maintaining compliance with UAE and international tax regulations. Develop and implement appropriate tax planning and tax-risk management strategies to optimize the Group’s tax position while ensuring full regulatory compliance. Monitor business performance and provide meaningful financial analysis, KPIs and management reporting to the Board and senior management. Lead the annual budgeting, forecasting and long-term financial planning process for individual companies and the Group. Manage relationships with banks, external auditors, tax consultants, regulators, insurers and other financial institutions. Ensure compliance with applicable UAE and international accounting, taxation, corporate, regulatory and statutory requirements across all Group entities. Establish and monitor a robust Group compliance framework, ensuring timely statutory, regulatory, tax and financial reporting by all individual companies and Group entities. Coordinate with internal and external auditors, tax advisors and regulatory authorities and ensure timely closure of audit, tax and compliance observations. Drive improvements in finance processes, ERP systems, internal controls, tax processes, compliance systems, reporting and financial consolidation across the Group. Establish and maintain effective intercompany accounting, reconciliations, transfer pricing documentation and reporting procedures across Group entities. Support business expansion, investments, acquisitions, restructuring and other strategic initiatives, including financial due diligence, tax implications and financial evaluation. Ensure timely preparation and submission of statutory financial statements, management accounts, tax returns and Group consolidated financial statements. Lead, develop and mentor the Group Finance team, ensuring effective coordination with finance teams across individual companies and Group entities.<br>Candidate Profile15+ years of progressive finance experience, preferably within FMCG, manufacturing or a multinational/group environment with strong exposure to UAE Market. Proven experience in a Group Finance Director / Finance Director / CFO role. Strong experience in multi-country operations, consolidation and international financial reporting. Strong knowledge of IFRS, financial controls, budgeting, taxation, treasury and working capital management. Experience dealing with banks, auditors, investors and senior stakeholders. Strong commercial and strategic mindset with the ability to translate financial information into business decisions. Excellent leadership, communication, negotiation and analytical skills. Experience in the UAE/GCC and international markets will be an advantage. Professional qualification such as CA, ACCA, CPA, CIMA with graduation or equivalent is preferred. Experience with ERP systems and finance transformation/digitalization will be an advantage. What We Offer A senior leadership position within a growing international FMCG manufacturing group. Opportunity to influence Group strategy, financial performance and international growth. Exposure to operations across the Middle East, Europe and Africa. Competitive compensation and benefits package commensurate with experience.<br>Location: Dubai – Jebel Ali , Dubai, UAEIndustry: FMCG Manufacturing Group Size: 500+ Employees Geographical Operations: Middle East | Europe | Africa

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>The Four Seasons Resort Dubai at Jumeirah Beach with its unparalleled location, fresh approach to luxury and legendary personalized service, has exceeded the high expectations in the ultra- competitive Dubai market. At Four Seasons we believe that our most important asset is our team of employees. The Four Seasons has a tremendous commitment to the development and training of all employees. We ensure that the best packages and finest management structure are in place to guarantee a stable environment in which development is second nature for our employees. Successful Four Seasons candidates will be offered once- in-a- lifetime opportunity rich in personal and professional growth. Four Seasons Dubai at Jumeirah Beach includes five outlets options - from the beachfront Sea Fu restaurant to the rooftop Mercury Lounge, and it includes 237 Dubai luxury hotel rooms – including 49 suites – subtle Arabic design motifs blend with cool, contemporary style, featuring soft backgrounds of blue or green. Dubai is the second largest of the seven Emirates that make up the United Arab Emirates, Dubai is located on the southern shore of the Arabian Gulf. Has a Sub- tropical, arid climate.<br><br><p><b>What you will do</b></p><br><br><ul><li><p>Ensure critical systems, specifically Front Office Property Management System, Call Accounting, HSIA, PABX and Food &amp; Beverage Point of Sales computer systems are available twenty-four (24) hours per day. </p><br><br></li><li><p>Establish and maintain user procedures and hardware familiarization for all systems.</p><br><br></li><li><p>Provide administration services, to include; contribution to technology capital and operating budgets.</p><br><br></li><li><p>Provide Systems Administration, including maintaining user/group accounts, user configuration, trouble-shooting access problems and completion of on-site documentation.</p><br><br></li><li><p>Assist in Server infrastructure management, performance monitoring, Operating System upgrades and troubleshooting.</p><br><br></li><li><p>Ensure effective support for other systems, including back office, sales and catering and human resources applications and any other at the property.</p><br><br></li><li><p>Provide system support services, including service outage diagnosis, troubleshooting and restoration of service, virus protection management.</p><br><br></li><li><p>Maintain and promote Four Seasons core technology standards as outlined in the Four Seasons IT Core Standards.</p><br><br></li><li><p>Assist in the co-ordination of new acquisitions and major projects as required.</p><br><br></li><li><p>Participate in property-level, corporate-initiated technology implementations.</p><br><br></li><li><p>Good knowledge and support for Desktop OS and applications including patches. </p><br><br></li><li><p>Provide direct guest support and quality support to function rooms and conference services. </p><br><br></li><li><p>Assist in the process of systems backup and recovery procedures. ·</p><br><br></li><li><p>Assist in management of third party vendors.</p><br><br></li><li><p>Provide 24 / 7 support for mission critical systems.</p><br><br></li><li><p>Assist at network support and security of Hotel network, Active Directory maintenance</p><br><br></li></ul><br><p><b>What you will bring</b></p><br><br><ul><li><p>A Bachelor's or Master's degree in Computer Science, Information Technology, or a related field is often preferred.</p><br><br></li><li><p>A minimum of 5-7 years of experience in the IT industry, with at least 2-3 years in a leadership role, preferably within the hospitality sector.</p><br><br></li><li><p>Strong knowledge of IT systems, infrastructure, network management, and cybersecurity. Familiarity with hotel property management systems (PMS), point-of-sale (POS) systems, and other hotel-specific technologies is highly beneficial.</p><br><br></li><li><p>Exceptional leadership and team management skills, with the ability to inspire and guide IT teams in achieving organizational goals.</p><br><br></li><li><p>Excellent written and verbal communication skills, enabling effective interaction with both technical and non-technical staff, as well as hotel guests.</p><br><br></li><li><p>Strong analytical and problem-solving abilities to identify and resolve complex IT issues efficiently.</p><br><br></li><li><p>Capacity to adapt to evolving technologies and industry trends, ensuring the hotel remains at the forefront of innovation.</p><br><br></li><li><p>A commitment to delivering outstanding customer service, ensuring that the IT department contributes to an exceptional guest experience.</p><br><br></li><li><p>Excellent interpersonal skills to collaborate effectively with various departments and maintain positive relationships with internal and external stakeholders.</p><br><br></li><li><p>Superb organizational and time-management skills, enabling the ability to prioritize tasks and meet deadlines in a fast-paced environment.</p><br><br></li><li><p>Knowledge of Arabic language is essential.</p><br><br></li></ul><br><p><b>What we offer</b></p><br><br><ul><li><p>Employment visa</p><br><br></li><li><p>Competitive salary and live out allowance</p><br><br></li><li><p>Medical and life insurance</p><br><br></li><li><p>Annual flight allowance to home country</p><br><br></li><li><p>Complimentary meals in dedicated employee restaurant</p><br><br></li><li><p>Career advancement opportunities</p><br><br></li><li><p>Best-in-industry training</p><br><br></li></ul><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><p>As the Director you will lead talabat's end-to-end experience function across four pillars — Customer Experience, Partner Experience, Fraud Operations, and CX Insights — spanning 8 markets in MENA. You will be accountable for setting and executing multi-year strategies that drive customer and partner satisfaction, govern multi-million EUR budgets with direct P&amp;L impact, and oversee the integrity of the platform through robust fraud governance.&nbsp;</p><br><br><p>This is a high-impact senior leadership role requiring the ability to operate at both a strategic and executional level — influencing product and commercial roadmaps, shaping cross-functional policy, and developing a team of senior managers and specialists. You will serve as a key voice in the COO leadership team, championing data-driven decision-making, operational excellence, and a culture of continuous improvement.&nbsp;</p><br><br><p>If you are passionate about building world-class experiences at scale, this role is for you.</p><br><br><br><p><u><strong>WHAT’S ON YOUR PLATE?</strong></u></p><br><br><p><strong>Customer Experience Strategy &amp; Leadership:&nbsp;</strong></p><br><br><ul><li><p>Own the end-to-end CX strategy across all verticals (Food, tMart, Local Shops, DineOut) and 8 MENA markets.&nbsp;</p><br><br></li><li><p>Define and govern cNPS, cSAT, and other north star metrics — setting targets, driving methodology, and leading cross-functional execution to move them.&nbsp;</p><br><br></li><li><p>Translate customer data, behavioral trends, and support signals into prioritized initiatives that improve retention, satisfaction, and order frequency.&nbsp;</p><br><br></li><li><p>Champion process automation, standardization, and digitalization of key CX workflows.&nbsp;</p><br><br></li></ul><br><p><strong>Partner Experience &amp; Budget Governance:&nbsp;</strong></p><br><br><ul><li><p>Oversee talabat's Partner Experience function, ensuring vendor satisfaction (vNPS/vSAT) is treated as a strategic competitive differentiator linked to commercial performance.&nbsp;</p><br><br></li><li><p>Maintain full accountability for the Functional budgets - customer and vendor compensation program — a multi-million EUR annual budget — including annual planning, policy design, market rollout sequencing, and ongoing financial governance.</p><br><br></li><li><p>Govern the complete portfolio of partner-facing policies and SOPs across all markets and verticals.&nbsp;</p><br><br></li></ul><br><p><strong>Fraud Operations &amp; Risk Governance:&nbsp;</strong></p><br><br><ul><li><p>Provide strategic oversight of talabat's Fraud Operations function, covering prevention, detection, and response frameworks across the ecosystem.&nbsp;</p><br><br></li><li><p>Ensure fraud governance is aligned with compliance, audit, and legal standards.&nbsp;</p><br><br></li><li><p>Drive cross-functional alignment between Fraud, Product, Finance, and Legal to balance risk mitigation with customer experience quality and platform growth.&nbsp;</p><br><br></li></ul><br><p><strong>Insights &amp; Analytics:&nbsp;</strong></p><br><br><ul><li><p>Oversee the Insights function, ensuring real-time visibility into performance across all markets through robust dashboards and structured reporting.&nbsp;</p><br><br></li><li><p>Champion a data-first culture across the department — ensuring insights translate into action.&nbsp;</p><br><br></li><li><p>Partner with BI, Data Science, and Product to build the data infrastructure that underpins reliable departmental performance visibility.&nbsp;</p><br><br></li><li><p>Run primary research, NPS programs to gather structured, well represented qualitative feedback - using these to inform local and regional priorities</p><br><br></li></ul><p><strong>People Leadership &amp; Organisational Development:</strong></p><br><br><ul><li><p>Lead and develop a team of middle managers and specialists and analysts.&nbsp;</p><br><br></li><li><p>Design the department's OKR framework, KPI architecture, and Business Review structure.&nbsp;</p><br><br></li><li><p>Set clear goals for the function and drive high performance and professional growth across all levels — fostering a culture of ownership, innovation, and customer-centricity.&nbsp;</p><br><br></li></ul><p><strong>Senior Stakeholder Management &amp; Cross-Functional Leadership:</strong></p><br><br><ul><li><p>Serve as the experience authority in senior leadership forums, influencing Product, Commercial, Finance, and Operations decisions.&nbsp;</p><br><br></li><li><p>Present strategic insights, budget performance, and departmental OKRs to COO and ExCo leadership.</p><br><br></li><li><p>&nbsp;Lead high-complexity, cross-functional programs assigned at department or company level with no existing playbook.</p><br><br></li></ul><br>What you need to be successful<br><p><u><strong>WHAT DID WE ORDER?</strong></u></p><br><br><p><strong>Qualifications &amp; Experience:</strong></p><br><br><ul><li><p>Bachelor's or Master's degree in Business Administration, Operations, CX, Data Analytics, or a related field.&nbsp;</p><br><br></li><li><p>10+ years of experience in customer experience, operations, or strategy, preferably in e-commerce, food delivery, or a high-growth tech environment.&nbsp;</p><br><br></li><li><p>Proven track record of leading mid level managers and large team members across multiple functions in a matrixed organization.&nbsp;</p><br><br></li><li><p>P&amp;L or budget accountability, experience ideally at a multi-million EUR scale.&nbsp;</p><br><br></li><li><p>Strong background in data analysis, performance management, and CX or operational strategy.&nbsp;</p><br><br></li><li><p>Experience working across multiple markets and geographies.</p><br><br></li></ul><p><strong>Skills &amp; Competencies:</strong></p><br><br><ul><li><p>Exceptional leadership skills — able to inspire, align, and develop high-performing teams.&nbsp;</p><br><br></li><li><p>Strategic mindset with strong execution discipline; comfortable operating at both the 30,000-foot and ground levels.&nbsp;</p><br><br></li><li><p>Data-driven decision-making, with the ability to synthesize complex datasets into clear insights and recommendations.&nbsp;</p><br><br></li><li><p>Excellent stakeholder management and executive communication skills — able to influence and present to ExCo and Board level.&nbsp;</p><br><br></li><li><p>Deep customer and partner empathy, with a passion for delivering exceptional experiences at scale.&nbsp;</p><br><br></li><li><p>Strong cross-functional collaboration skills across Product, Finance, Legal, and Operations.&nbsp;</p><br><br></li><li><p>Ability to lead through ambiguity and drive clarity in complex, fast-moving environments.&nbsp;</p><br><br></li><li><p>AI-first mindset — comfortable leveraging automation and emerging tools to drive scale and efficiency.</p><br><br></li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><b><u><span><span>An Exhilarating Opportunity</span></span></u></b></p><br><p><span><span>Are You Ready for a Daring Challenge with The World’s Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining ‘FIVE-Star’ Hospitality and Setting the Gold Standard across the Industry.</span></span></p><br><p><span><span>Join the FIVE Tribe - and Get Ready to Make Waves.</span></span></p><br><p><b><u><span><span>The Candidate</span></span></u></b></p><br><p><span><span>A Driven Self-Starter, you have Excellent Communication, Leadership and Organisational Skills. As an Astute Creative and Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively with Precision and Finesse. A ‘Can-Do!’ Attitude Coupled with An Inherent Flair for Taking Ownership Makes You a Highly Motivated Go-Getter.</span></span></p><br><p><span><span>Your Outgoing and Approachable Nature enables you to Seamlessly Connect with other ‘FIVERs’ and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing short of Sensational. Joining our Team as a Assistant Director – Cloud Infrastructure &amp; DevOps will Empower you to deliver Exceptional Experiences across our award-winning Lifestyle Destinations. Jump on Board and Unlock your Potential in a Buzzing Environment that will take your Career to New Heights!</span></span></p><br><p><b><u><span><span>What We’re Looking For</span></span></u></b></p><br><ul><li><span><span><span>Proven experience deploying and supporting high-traffic, consumer-facing applications.</span></span></span></li><li><span><span><span>Strong hands-on experience with AWS cloud infrastructure.</span></span></span></li><li><span><span><span>Strong understanding of networking, systems architecture, and enterprise infrastructure.</span></span></span></li><li><span><span><span>Solid networking knowledge, including firewalls, VPNs, routing, switching, DNS, load balancing, and Wi-Fi.</span></span></span></li><li><span><span><span>Hands-on experience managing servers, enterprise hardware, and core IT infrastructure across cloud and on-premises environments.</span></span></span></li><li><span><span><span>Experience with Docker, Kubernetes, CI/CD pipelines, Infrastructure as Code, or similar DevOps tools is a strong advantage.</span></span></span></li><li><span><span><span>Experience with Oracle Hospitality (both on-premises and cloud) is highly desirable.</span></span></span></li><li><span><span><span>A proactive mindset with excellent problem-solving skills and a passion for building reliable, scalable technology.</span></span></span></li><li><span><span><span>A professional, Insta-Worthy Appearance, always adhering to FIVE's Grooming Standards and maintaining a polished, 'FIVE-Styled' demeanour.</span></span></span></li><li><span><span><span>A hands-on attitude, fuelled by a 'Can-Do!' Spirit.</span></span></span><br></li></ul><p><b><u><span><span>Key Responsibilities</span></span></u></b><br></p><br><ul><li><span><span><span>Build, deploy, and manage cloud infrastructure and high-scale applications.</span></span></span></li><li><span><span><span>Own and optimize networking across cloud and on-premises environments.</span></span></span></li><li><span><span><span>Monitor performance, uptime, and security, proactively resolving issues before they impact operations.</span></span></span></li><li><span><span><span>Improve infrastructure through automation, DevOps best practices, and continuous optimization.</span></span></span></li><li><span><span><span>Manage core IT infrastructure, networking equipment, servers, and enterprise hardware.</span></span></span></li><li><span><span><span>Partner with software engineers, internal stakeholders, and technology vendors to build, deploy, and scale modern technology platforms.</span></span></span></li></ul><p><b><u><span><span>The Team</span></span></u></b></p><br><p><span><span>‘FIVERs’ are Cultured yet Chic, Confident yet Self-Effacing, and Work Hard to Play even Harder. As a FIVE Tribe Member, you'll Personify the distinct ‘Vibe at FIVE’ and apply it to create Insta-Perfect Experiences for our Guests that keeps them Coming Back for More. If you Dream of being surrounded by Like-Minded Individuals who share your Passion for Delivering Unforgettable Moments that last a Lifetime – then Look No Further and Unleash your Next-Level Potential.</span></span></p><br><p><b><u><span><span>Sustainable Indulgence at FIVE</span></span></u></b></p><br><p><span><span>FIVE curates world-class Entertainment and Luxury Living while Championing Environmental Stewardship. Driven by its core millennial base, FIVE has aligned to lead the way in ‘Sustainable Indulgence’ trailblazing next-level, high-energy Experiences within an Environmentally and Socially Responsible Framework.</span></span></p><br><p><b><u><span><span>An Equal Opportunity Employer </span></span></u></b></p><br><p><span><span>The FIVE Tribe represents over 80 nationalities across its over 2000 ‘FIVERs.’ FIVE does not discriminate and is Committed to Hiring a Diverse and Inclusive Workforce as an Equal-Opportunity Employer. Ranked regularly in the Top 10 on the Great Workplaces in the UAE list of Large Organisations, the FIVE Tribe is more than a group of people working together – it is a Family bonded by common Values and Goals, Celebrating People, Culture and Diversity. </span></span></p><br><p><b><u><span><span>About FIVE Hotels and Resorts</span></span></u></b></p><br><p><span><span>FIVE Hotels and Resorts prides itself on being Disruptively Different and Daringly Unique. Our Growing Portfolio of Lavish Destinations in the Middle East and Europe are the epitome of Glamour and Experiential Luxury, offering boundary-breaking Experiences at FIVE’s award-winning Hotels, Dining Concepts, and Immersive Nightlife Venues. As part of the Accomplished FIVE Tribe, you will be part of a group of High Achievers who Fearlessly Challenge Conventions on a Global Stage.</span></span></p><br><p><span><span>Find out more here: fivehotelsandresorts.com</span></span></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p>As the Director you will lead talabat's end-to-end experience function across four pillars — Customer Experience, Partner Experience, Fraud Operations, and CX Insights — spanning 8 markets in MENA. You will be accountable for setting and executing multi-year strategies that drive customer and partner satisfaction, govern multi-million EUR budgets with direct P&amp;L impact, and oversee the integrity of the platform through robust fraud governance.&nbsp;</p><br><p>This is a high-impact senior leadership role requiring the ability to operate at both a strategic and executional level — influencing product and commercial roadmaps, shaping cross-functional policy, and developing a team of senior managers and specialists. You will serve as a key voice in the COO leadership team, championing data-driven decision-making, operational excellence, and a culture of continuous improvement.&nbsp;</p><br><p>If you are passionate about building world-class experiences at scale, this role is for you.</p><br><p><u><strong>WHAT’S ON YOUR PLATE?</strong></u></p><br><p><strong>Customer Experience Strategy &amp; Leadership:&nbsp;</strong></p><br><ul><li><p>Own the end-to-end CX strategy across all verticals (Food, tMart, Local Shops, DineOut) and 8 MENA markets.&nbsp;</p><br></li><li><p>Define and govern cNPS, cSAT, and other north star metrics — setting targets, driving methodology, and leading cross-functional execution to move them.&nbsp;</p><br></li><li><p>Translate customer data, behavioral trends, and support signals into prioritized initiatives that improve retention, satisfaction, and order frequency.&nbsp;</p><br></li><li><p>Champion process automation, standardization, and digitalization of key CX workflows.&nbsp;</p><br></li></ul><p><strong>Partner Experience &amp; Budget Governance:&nbsp;</strong></p><br><ul><li><p>Oversee talabat's Partner Experience function, ensuring vendor satisfaction (vNPS/vSAT) is treated as a strategic competitive differentiator linked to commercial performance.&nbsp;</p><br></li><li><p>Maintain full accountability for the Functional budgets - customer and vendor compensation program — a multi-million EUR annual budget — including annual planning, policy design, market rollout sequencing, and ongoing financial governance.</p><br></li><li><p>Govern the complete portfolio of partner-facing policies and SOPs across all markets and verticals.&nbsp;</p><br></li></ul><p><strong>Fraud Operations &amp; Risk Governance:&nbsp;</strong></p><br><ul><li><p>Provide strategic oversight of talabat's Fraud Operations function, covering prevention, detection, and response frameworks across the ecosystem.&nbsp;</p><br></li><li><p>Ensure fraud governance is aligned with compliance, audit, and legal standards.&nbsp;</p><br></li><li><p>Drive cross-functional alignment between Fraud, Product, Finance, and Legal to balance risk mitigation with customer experience quality and platform growth.&nbsp;</p><br></li></ul><p><strong>Insights &amp; Analytics:&nbsp;</strong></p><br><ul><li><p>Oversee the Insights function, ensuring real-time visibility into performance across all markets through robust dashboards and structured reporting.&nbsp;</p><br></li><li><p>Champion a data-first culture across the department — ensuring insights translate into action.&nbsp;</p><br></li><li><p>Partner with BI, Data Science, and Product to build the data infrastructure that underpins reliable departmental performance visibility.&nbsp;</p><br></li><li><p>Run primary research, NPS programs to gather structured, well represented qualitative feedback - using these to inform local and regional priorities</p><br></li></ul><p><strong>People Leadership &amp; Organisational Development:</strong></p><br><ul><li><p>Lead and develop a team of middle managers and specialists and analysts.&nbsp;</p><br></li><li><p>Design the department's OKR framework, KPI architecture, and Business Review structure.&nbsp;</p><br></li><li><p>Set clear goals for the function and drive high performance and professional growth across all levels — fostering a culture of ownership, innovation, and customer-centricity.&nbsp;</p><br></li></ul><p><strong>Senior Stakeholder Management &amp; Cross-Functional Leadership:</strong></p><br><ul><li><p>Serve as the experience authority in senior leadership forums, influencing Product, Commercial, Finance, and Operations decisions.&nbsp;</p><br></li><li><p>Present strategic insights, budget performance, and departmental OKRs to COO and ExCo leadership.</p><br></li><li><p>&nbsp;Lead high-complexity, cross-functional programs assigned at department or company level with no existing playbook.</p><br></li></ul><br>Qualifications<br><p><u><strong>WHAT DID WE ORDER?</strong></u></p><br><p><strong>Qualifications &amp; Experience:</strong></p><br><ul><li><p>Bachelor's or Master's degree in Business Administration, Operations, CX, Data Analytics, or a related field.&nbsp;</p><br></li><li><p>10+ years of experience in customer experience, operations, or strategy, preferably in e-commerce, food delivery, or a high-growth tech environment.&nbsp;</p><br></li><li><p>Proven track record of leading mid level managers and large team members across multiple functions in a matrixed organization.&nbsp;</p><br></li><li><p>P&amp;L or budget accountability, experience ideally at a multi-million EUR scale.&nbsp;</p><br></li><li><p>Strong background in data analysis, performance management, and CX or operational strategy.&nbsp;</p><br></li><li><p>Experience working across multiple markets and geographies.</p><br></li></ul><p><strong>Skills &amp; Competencies:</strong></p><br><ul><li><p>Exceptional leadership skills — able to inspire, align, and develop high-performing teams.&nbsp;</p><br></li><li><p>Strategic mindset with strong execution discipline; comfortable operating at both the 30,000-foot and ground levels.&nbsp;</p><br></li><li><p>Data-driven decision-making, with the ability to synthesize complex datasets into clear insights and recommendations.&nbsp;</p><br></li><li><p>Excellent stakeholder management and executive communication skills — able to influence and present to ExCo and Board level.&nbsp;</p><br></li><li><p>Deep customer and partner empathy, with a passion for delivering exceptional experiences at scale.&nbsp;</p><br></li><li><p>Strong cross-functional collaboration skills across Product, Finance, Legal, and Operations.&nbsp;</p><br></li><li><p>Ability to lead through ambiguity and drive clarity in complex, fast-moving environments.&nbsp;</p><br></li><li><p>AI-first mindset — comfortable leveraging automation and emerging tools to drive scale and efficiency.</p><br></li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Apply today at Hitachi Energy Full time in Dubai, United Arab Emirates in our Sales, Marketing &amp; Product Management department and be part of a diverse and collaborative team. Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all</p> </div>

We're excited to be partnering with a leading institution in the UAE that is building a digital-first, AI-enabled financial services organisation from the ground up. This is a unique opportunity to join at an early stage and help shape the operational, financial, and control foundations of a business with significant institutional backing and long-term ambition. If you're passionate about financial control, accounting excellence, and building scalable finance functions, we'd love to hear from you. As Director of Financial Control, you will be responsible for establishing and leading the bank's financial control framework, ensuring the integrity of financial reporting, general ledger management, IFRS compliance, and financial governance. Working closely with the CFO and senior stakeholders, you'll play a critical role in building a finance function that supports a modern digital bank from day one. <br>Responsibilities• Own the general ledger, chart of accounts, and financial control framework across the bank. • Lead month-end, quarter-end, and year-end close processes, ensuring accurate and timely financial reporting. • Establish and maintain IFRS accounting policies, controls, and reconciliation processes. • Oversee regulatory and financial reporting, financial operations, and tax activities. • Own capital measurement and reporting activities, coordinating closely with Treasury and Risk teams. • Build and lead the financial control team while implementing AI-enabled finance and control processes. <br>Requirements• 12+ years of financial control or accounting experience within banking or financial services, including leadership of finance teams. • Deep expertise in IFRS, general ledger management, reconciliations, close processes, and financial controls. • Proven experience building accounting policies, control frameworks, and financial reporting processes in regulated environments. • Strong understanding of CBUAE reporting requirements, IFRS standards, and Basel frameworks. • Experience implementing automation, advanced analytics, or AI-enabled finance processes. • Professional accounting qualification such as ACA, ACCA, or CPA. Ready to join us? Apply today and take the next step in your career.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who We Are: At Huda Beauty, our Vision is to lead in creating a democratized beauty industry where power is given back to people to define, create, and enjoy beauty for themselves!<br> Launched by award-winning beauty powerhouse Huda Kattan in 2013, Huda Beauty is one of the world’s fastest-growing beauty brands.<br> As a company, we are fueled by purpose and not profit; this allows us to approach things differently so that we can create products, content, and a community like no other.<br> A lot has changed since our launch in 2013, but something that will forever remain at the core of Huda Beauty is our focus on business excellence and our unwavering passion for kindness!<br> Summary: The Associate Director of Global IT &amp; Security is a senior leadership role responsible for translating Huda Beauty’s global IT strategy into operational reality.<br> Reporting directly to the VP of Technology, this role owns the execution of enterprise infrastructure, cybersecurity, cloud, and workplace technology programmes, driving a secure, scalable, and highly automated technology environment while acting as a key business partner across all regions.<br> Essential Duties and Responsibilities : Global Infrastructure &amp; Cloud Operations Own the day-to-day management and strategic evolution of the global Microsoft technology ecosystem including Azure, Microsoft 365, Entra ID, Intune, Defender, and endpoint management, supporting both Windows and macOS environments globally.<br> Ensure highly available, secure, and scalable technology services across all regions.<br> Experience managing enterprise storage platforms, NAS environments, cloud storage architectures and infrastructure supporting large-scale media and digital asset workflows.<br> Own the execution of the global Business Continuity and Disaster Recovery (BCDR) strategy, partnering with the VP of Technology to ensure critical services, data, and operations can be recovered within agreed business objectives.<br> Contribute to defining and own the maintenance of enterprise infrastructure, cloud, security, and workplace technology standards and roadmaps.<br> Drive standardization and simplification across the technology landscape.<br> Cybersecurity &amp; Risk Management Own the execution of the global cybersecurity strategy and security operations framework, translating VP-level direction into operational controls and measurable outcomes.<br> Establish and maintain data governance, classification, retention, and access control standards across enterprise platforms.<br> Lead vulnerability management, threat detection, incident response, and security governance.<br> Maintain security policies, standards, and controls aligned with industry best practices.<br> Partner with external security providers to maintain a proactive security posture.<br> Automation &amp; Operational Excellence Drive automation initiatives across IT operations, security, provisioning, monitoring, and support processes.<br> Reduce operational complexity through modern tooling, integrations, and self-service capabilities.<br> Establish and track KPIs, SLAs, and service performance metrics.<br> Identify opportunities to optimize technology spend while improving service quality.<br> Team Leadership &amp; Vendor Management Lead, mentor, and develop the IT Infrastructure and Security team, including senior technical specialists and team leads, fostering a culture of accountability, innovation, and operational excellence.<br> Manage strategic relationships with MSPs and technology vendors.<br> Ensure partners deliver against agreed service levels and business objectives.<br> Build a high-performing, customer-focused technology function.<br> Monthly “Self Love Days” – at company discretion Premium Medical/Dental/Vision coverage for employee plus dependents Monthly coaching sessions with our in-house Success Coach Employee discounts on all Huda Beauty products Quarterly product gifting Huda Beauty is committed to building diverse and inclusive teams and upholding an equal employment workplace that is free from discrimination.<br> We hire stellar individuals regardless of their race, color, ancestry, religion, gender identity, national origin, sexual orientation, age, marital status, medical conditions, disability, or veteran status.<br> If you need reasonable accommodations at any point in the application or interview process, please let us know.<br> 7+ years of progressive IT experience, with at least 3 years in a senior management or technical leadership role operating at or near Director level.<br> Experience managing global infrastructure and security environments.<br> Strong Microsoft ecosystem expertise (Azure, M365, Intune, Defender, Entra ID) supporting both Windows and macOS environments.<br> Experience with cybersecurity frameworks such as ISO 27001.<br> Proven track record of leading transformation and automation initiatives that deliver measurable reduction in manual operational effort.<br> Demonstrable history of improving security posture through structured vulnerability management, policy enforcement, and governance frameworks.<br> Experience owning infrastructure availability and resilience targets, with a strong grasp of SLA management and service continuity planning.<br> Committed to delivering high user satisfaction and service quality, using data-driven KPIs to continuously improve the technology experience across the business.<br> Familiarity with AI governance principles and a forward-thinking approach to responsible technology adoption across enterprise environments.<br> Track record of driving cost optimisation and vendor efficiency, with the commercial awareness to balance performance, value, and strategic fit.<br></span> </div>