وظائف البيع بالتجزئة في الإمارات

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Role&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : Cluster Manager - Priority Direct (VRM)</strong><br><strong>Location : Dubai</strong> &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<br><strong>Role Purpose:</strong><br><span>To lead and manage the Priority Banking Virtual Relationship Managers (VRMs) assigned to him, ensuring effective customer portfolio management, high service quality, and achievement of assigned business targets. The role focuses on driving performance, enhancing customer experience, and executing Priority Banking strategies at the segment level, while supporting the Area Manager in delivering regional objectives, and providing the highest quality service delivery in an efficient operation that comply with Islamic Sharia requirements.</span><br>&nbsp;&nbsp;&nbsp;&nbsp;<br><strong>Key Accountabilities of the role&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;</strong><br><span><strong>Team Leadership &amp; Performance Management:</strong></span></p><br><ul><li><span>&nbsp;Directly supervise and support the VRM team within the assigned Cluster.</span></li><li><span>Allocate monthly customer portfolios and ensure fair workload distribution.</span></li><li><span>Responsible of hiring the planned HC in VRMs &amp; ARMs, maintaining the active HC and ensuring to replace any resigned HC on time.</span></li><li><span>Set and track team KPIs, including service quality, portfolio management, and sales/referral targets.</span></li><li><span>Conduct regular performance reviews and provide ongoing coaching to enhance VRM capability.</span></li><li><span>Monitor daily productivity, adherence to turnaround times, and CRM updates.</span></li><li><span>Identify skill gaps and recommend training or development interventions.</span></li></ul><p><span><strong>&nbsp;Customer Management Oversight:</strong></span></p><br><ul><li><span>Ensure VRMs effectively manage portfolios of 400–1,000 customers through digital/virtual channels.</span></li><li><span>Review customer cases escalated by the team and ensure timely resolution with relevant departments.</span></li><li><span>Monitor service request ageing, complaint handling, and adherence to defined service standards.</span></li><li><span>Support improvement of customer satisfaction and retention within the center.</span></li></ul><p><span><strong>Business Development &amp; Sales Enablement:</strong></span></p><br><ul><li><span>Drive acquisition of Priority Banking customers across all assigned Teams.</span></li><li><span>Monitor the quality of new-to-bank acquisition, ensuring alignment with segment criteria.</span></li><li><span>Drive the team to identify opportunities to upgrade eligible Gold customers.</span></li><li><span>&nbsp;Ensure VRMs are generating qualified end to end Sales &amp; also referrals for investment, takaful, and other PB products.</span></li><li><span>Ensure that all required reports, summaries, and information be delivered on time to high level management.</span></li><li><span>Track product cross-sell activities and alignment with customer needs and eligibility.</span></li><li><span>Monitor monthly and quarterly sales pipeline, ensuringprogress toward targets and MBO goals.</span></li><li><span>Provide input to Area Manager on campaign effectiveness and local market opportunities.</span></li></ul><p><span><strong>Operations, Controls &amp; Compliance:</strong></span></p><br><ul><li><span>Liaise with Investment Advisors, Operations, Contact Center, and Branch teams to resolve customer issues quickly.</span></li><li><span>Ensure to conclude and action all ODD and Compliance pending and active cases within agreed TAT as per policy.</span></li><li><span>Facilitate coordination during product campaigns, digital adoption drives, or customer communication initiatives.</span></li><li><span>Support implementation of new processes and system enhancements within the center.</span><br>&nbsp;</li></ul><p><strong>Specialist Skills / Technical Knowledge Required for this role</strong></p><br><ul><li><span>Experience in sales or wealth advisory to priority banking customers/ retail HNIs</span></li><li><span>Good Knowledge of competitors in the local market</span></li><li><span>Must have led a team of professionals</span></li><li><span>Detailed knowledge of service standards&nbsp;</span></li><li><span>Management, Leadership, Training, &amp; Presentation skills</span></li><li><span>Comprehensive knowledge of ADIB’s Priority Banking &amp; Retail products and services.</span></li><li><span>Strong understanding of virtual banking service models.</span></li><li><span>Experience in sales coaching, performance management, and improvement in customer experience.</span></li><li><span>Knowledge of UAE banking regulations, credit policies, and risk practices.</span></li><li><span>Strong analytical and reporting skills using CRM and MIS tools.</span></li><li><span>Demonstrated ability to lead and motivate a team of VRMs.</span></li></ul><p><span><strong>Previous experience:</strong></span></p><br><p><span>Minimum ten (10) years of Banking experience in U.A.E.</span></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>About ENBD&nbsp;</strong></p><br><p>Emirates NBD is a market leader across the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 9 million customers. Emirates NBD is the leading financial services brand in the UAE with a Brand value of approximately USD 4 billion. We serve our customers and help them realise their financial objectives through a range of banking products and services including retail banking, corporate &amp; institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With over half a million users, it continues to be the fastest-growing digital bank in the region.</p><br><p><strong>Job Overview:</strong></p><br><p>As a <span><strong>Senior Manager Business Development – PRB &amp; PSB</strong>&nbsp;</span>at Emirates NBD, your role is to <span>oversee portfolio performance, developing strategies to optimize portfolio growth, and ensure that client portfolios align with their financial goals and risk tolerance. The position plays a key role in enhancing client satisfaction and driving business growth through effective portfolio management. You will be responsible for carrying out key campaigns/contests to increase Bank’s profitability.&nbsp;</span></p><br><p><strong>Key Responsibilities:&nbsp;</strong></p><br><ul><li>Evaluate strategic business development opportunities for Personal and Priority Banking segments. Design and execute plans to attract and retain high net worth (Priority) clients. Engage NTB clients via leads sourced from Channels, Targeted lists, Employee Banking Team, and ATL/online campaigns with full offerings.</li><li>Collaborate with internal stakeholders to develop plans for driving growth. Ensure engagement &amp; alignment with Products, RBS, Branch, Multichannel Banking, Marketing, CIE teams etc. Drive cross sell of Retail Assets, Bancassurance, Investments, and Cards</li><li>Develop and manage end-to-end customer and staff campaigns/contests from ideation to fulfilment. Build and run campaigns targeting ETB and NTB customers</li><li>Implement strategies to optimize portfolio performance, including rebalancing, asset/liability allocation, and diversification.</li><li>Support in the annual operating plan, target setting exercise across Segments and Products. Coordinate with Product, Customer Intelligence, Finance and other departments to ensure smooth closure of the Budgets and allocate the same to the frontline in a fair and transparent manner.</li><li>Ensure that all business development activities are managed in accordance with the bank’s risk management policies and procedures.</li><li>Prepare and present regular reports on BD activities, including key metrics, client feedback, and market trends.</li></ul><p><strong>Skills and Experience&nbsp;</strong></p><br><ul><li>10+ years’ experience in banking or financial services industry with proven leadership in growing an affluent client segment</li><li>Master's degree in Finance, Business Administration, or a related field.</li><li>Advanced certifications in portfolio management, wealth management, or financial planning (e.g., CFA, CMA) are preferred</li><li>Strong understanding of portfolio principles, asset allocation, and risk management.</li><li>Proficiency in financial analysis and reporting.</li></ul><p><span><strong>There’s never been a better time to join Emirates NBD.&nbsp;</strong></span></p><br><p><span>We’re one of the region’s most recognisable brands. We’re banking innovation leaders. We’re growing across both the UAE and our global offices. We offer a huge range of professional development opportunities to accelerate your career. It also goes without saying that we provide extremely competitive rewards, benefits and perks too, like our flexible work policy so you can work from home whenever it suits.</span></p><br><p><span>At ENBD, we encourage interested candidates to review the key responsibilities and qualifications for each role and apply for positions that match their skills and capabilities.&nbsp;</span></p><br><p><span>#LI-LA1</span></p><br><br> </div>

<p>For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.</p> <p>Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750 experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.</p> <p>Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®.</p> <p>To keep the innovation journey going, the group has set up “The Greenhouse”, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the group to reinvent itself, catalysed by forward thinking and future-proofing. The group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.</p> <h4>What you'll be doing</h4> <p>At Chalhoub we express the exceptional! As a fashion consultant you will be responsible for achieving individual and collective sales targets while delivering exceptional guest experience; and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store.</p> <ul> <li>You will collect data on customer behaviour, top sellers, slow movers which will be key input for business reviews</li> <li>Drive client relationships within an omni-channel approach</li> <li>Provide pre-buying feedback on products</li> <li>Drive eNPS through people experience initiatives and culture</li> <li>Ensure adherence to VM guidelines and standard operating procedures (SOPs)</li> <li>Ensure click and collect are conducted within SLAs (service-level agreement)</li> <li>Ensure customer data is properly captured in adherence to marketing team requirements</li> <li>Promote loyalty program (MUSE) and stay up-to-date with app offerings</li> <li>Support with in-store marketing events and activations</li> <li>Keep abreast of all brand social media activities and campaigns</li> <li>Drive sell-throughs within the store</li> <li>Support in-store CX initiatives</li> <li>Provide input to what’s working well/what’s not working well within the store</li> </ul> <h4>What you'll need to succeed</h4> <p>Strong English communication skills</p> <h4>What we can offer you</h4> <p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our group offers diverse career paths for those who are extraordinary, every day.</p> <p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p> <h4>We invite all applicants to apply</h4> <p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p> <p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>

<p>For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.</p> <p>Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.</p> <p>Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®.</p> <p>To keep the innovation journey going, the Group has set up “The Greenhouse”, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.</p> <h4>What you'll be doing</h4> <p>At Chalhoub we express the exceptional! As a Fashion Consultant you will be responsible for achieving individual and collective sales targets while delivering exceptional guest experience; and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store.</p> <ul> <li>You will collect data on customer behaviour, top sellers, slow movers which will be key input for business reviews</li> <li>Drive client relationships within an omni-channel approach</li> <li>Provide pre-buying feedback on products</li> <li>Drive eNPS through people experience initiatives and culture</li> <li>Ensure adherence to VM guidelines and standard operating procedures (SOPs)</li> <li>Ensure click and collect are conducted within SLAs (Service-level agreement)</li> <li>Ensure customer data is properly captured in adherence to marketing team requirements</li> <li>Promote loyalty program (MUSE) and stay up-to-date with app offerings etc.</li> <li>Support with in-store marketing events and activations</li> <li>Keep abreast of all brand social media activities and campaigns</li> <li>Drive sell-throughs within the store</li> <li>Support in-store CX initiatives</li> <li>Provide input to what’s working well/what’s not working well within the store</li> </ul> <h4>What you'll need to succeed</h4> <p>Strong English communication skills</p> <h4>What we can offer you</h4> <p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p> <p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p> <h4>We invite all applicants to apply</h4> <p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p> <p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>

<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p> <p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p> <p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p> <p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p> <h4>What you'll be doing</h4> <p>At Chalhoub we express the exceptional! As a fashion consultant you will be responsible for achieving individual and collective sales targets while delivering exceptional guest experience; and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store.</p> <ul> <li>You will collect data on customer behaviour, top sellers, slow movers which will be key input for business reviews</li> <li>Drive client relationships within an omni-channel approach</li> <li>Provide pre-buying feedback on products</li> <li>Drive eNPS through people experience initiatives and culture</li> <li>Ensure adherence to VM guidelines and standard operating procedures (SOPs)</li> <li>Ensure click and collect are conducted within SLAs (service-level agreement)</li> <li>Ensure customer data is properly captured in adherence to marketing team requirements</li> <li>Promote loyalty program (MUSE) and stay up-to-date with app offerings</li> <li>Support with in-store marketing events and activations</li> <li>Keep abreast of all brand social media activities and campaigns</li> <li>Drive sell-throughs within the store</li> <li>Support in-store CX initiatives</li> <li>Provide input to what’s working well / what’s not working well within the store</li> </ul> <h4>What you'll need to succeed</h4> <ul> <li>Strong English communication skills</li> <li>This opportunity is for Emiratisation</li> <li>For general fashion consultant opportunities, please review the careers site for active vacancies</li> </ul> <h4>What we can offer you</h4> <p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p> <p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p> <h4>We invite all applicants to apply</h4> <p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p> <p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>

<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p> <p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p> <p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p> <p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p> <h4>What you'll be doing</h4> <p>At Chalhoub we express the exceptional! As a fashion consultant you will be responsible for achieving individual and collective sales targets while delivering exceptional guest experience; and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store.</p> <ul> <li>You will collect data on customer behaviour, top sellers, slow movers which will be key input for business reviews</li> <li>Drive client relationships within an omni-channel approach</li> <li>Provide pre-buying feedback on products</li> <li>Drive eNPS through people experience initiatives and culture</li> <li>Ensure adherence to VM guidelines and standard operating procedures (SOPs)</li> <li>Ensure click and collect are conducted within SLAs (service-level agreement)</li> <li>Ensure customer data is properly captured in adherence to marketing team requirements</li> <li>Promote loyalty program (MUSE) and stay up-to-date with app offerings etc.</li> <li>Support with in-store marketing events and activations</li> <li>Keep abreast of all brand social media activities and campaigns</li> <li>Drive sell-throughs within the store</li> <li>Support in-store CX initiatives</li> <li>Provide input to what’s working well/what’s not working well within the store</li> </ul> <h4>What you'll need to succeed</h4> <ul> <li>Strong English communication skills</li> <li>This opportunity is for Emiratisation</li> <li>For general fashion consultant opportunities, please review the careers site for active vacancies</li> </ul> <h4>What we can offer you</h4> <p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p> <p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p> <h4>We invite all applicants to apply</h4> <p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p> <p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>

<p>For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.</p> <p>Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.</p> <p>Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®.</p> <p>To keep the innovation journey going, the Group has set up “The Greenhouse”, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.</p> <h4>What you'll be doing</h4> <p>At Chalhoub we express the exceptional! As a Fashion Consultant you will be responsible for achieving individual and collective sales targets while delivering exceptional guest experience; and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store.</p> <ul> <li>You will collect data on customer behaviour, top sellers, slow movers which will be key input for business reviews</li> <li>Drive client relationships within an omni-channel approach</li> <li>Provide pre-buying feedback on products</li> <li>Drive eNPS through people experience initiatives and culture</li> <li>Ensure adherence to VM guidelines and standard operating procedures (SOPs)</li> <li>Ensure click and collect are conducted within SLAs (Service-level agreement)</li> <li>Ensure customer data is properly captured in adherence to marketing team requirements</li> <li>Promote loyalty program (MUSE) and stay up-to-date with app offerings etc.</li> <li>Support with in-store marketing events and activations</li> <li>Keep abreast of all brand social media activities and campaigns</li> <li>Drive sell-throughs within the store</li> <li>Support in-store CX initiatives</li> <li>Provide input to what’s working well/what’s not working well within the store</li> </ul> <h4>What you'll need to succeed</h4> <ul> <li>Strong English communication skills</li> <li>Arabic language skills should be a plus</li> </ul> <h4>What we can offer you</h4> <p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p> <p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p> <h4>We invite all applicants to apply</h4> <p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p> <p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>

<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p> <p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p> <p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p> <p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p> <h4>What you'll be doing</h4> <p>At Chalhoub we express the exceptional! As a Fashion Consultant you will be responsible for achieving individual and collective sales targets while delivering exceptional guest experience; and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store.</p> <ul> <li>You will collect data on customer behaviour, top sellers, slow movers which will be key input for business reviews</li> <li>Drive client relationships within an omni-channel approach</li> <li>Provide pre-buying feedback on products</li> <li>Drive eNPS through people experience initiatives and culture</li> <li>Ensure adherence to VM guidelines and standard operating procedures (SOPs)</li> <li>Ensure click and collect are conducted within SLAs (Service-level agreement)</li> <li>Ensure customer data is properly captured in adherence to marketing team requirements</li> <li>Promote loyalty program (MUSE) and stay up-to-date with app offerings</li> <li>Support with in-store marketing events and activations</li> <li>Keep abreast of all brand social media activities and campaigns</li> <li>Drive sell-throughs within the store</li> <li>Support in-store CX initiatives</li> <li>Provide input to what’s working well / what’s not working well within the store</li> </ul> <h4>What you'll need to succeed</h4> <ul> <li>Strong English communication skills</li> <li>This opportunity is for Emiratisation</li> <li>For general Fashion Consultant opportunities, please review the careers site for active vacancies</li> </ul> <h4>What we can offer you</h4> <p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p> <p>We recognize the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p> <h4>We invite all applicants to apply</h4> <p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p> <p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>

<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p> <p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p> <p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the group the Great Place to Work® certification in several markets.</p> <p>Sustainability is at the core of the group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p> <h4>What you'll be doing</h4> <p>At Chalhoub we express the exceptional! As a fashion consultant you will be responsible for achieving individual and collective sales targets while delivering exceptional guest experience; and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store.</p> <ul> <li>You will collect data on customer behaviour, top sellers, slow movers which will be key input for business reviews</li> <li>Drive client relationships within an omni-channel approach</li> <li>Provide pre-buying feedback on products</li> <li>Drive eNPS through people experience initiatives and culture</li> <li>Ensure adherence to VM guidelines and standard operating procedures (SOPs)</li> <li>Ensure click and collect are conducted within SLAs (service-level agreement)</li> <li>Ensure customer data is properly captured in adherence to marketing team requirements</li> <li>Promote loyalty program (MUSE) and stay up-to-date with app offerings etc.</li> <li>Support with in-store marketing events and activations</li> <li>Keep abreast of all brand social media activities and campaigns</li> <li>Drive sell-throughs within the store</li> <li>Support in-store CX initiatives</li> <li>Provide input to what’s working well/what’s not working well within the store</li> </ul> <h4>What you'll need to succeed</h4> <ul> <li>Strong English communication skills</li> <li>This opportunity is for Emiratisation</li> <li>For general fashion consultant opportunities, please review the careers site for active vacancies</li> </ul> <h4>What we can offer you</h4> <p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our group offers diverse career paths for those who are extraordinary, every day.</p> <p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p> <p>We invite all applicants to apply. It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p> <p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Be part of a revolutionary change</strong></p><br><br><p>At Philip Morris International, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on Smoke-Free products with the power to improve the lives of a billion adult smokers worldwide.</p><br><br><p>With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward.</p><br><br><p>Are you inquisitive, creative and results driven? Are you motivated by the prospect of working for a company that is producing innovative products that will transform the way society thinks about tobacco and support us with our ultimate vision of a Smoke-Free future – a goal of replacing cigarettes with less harmful alternatives? Do you look for ways to grow in your job? And do you want to build a great career? If the answer is yes, we’d like to hear from you!</p><br><br><br><p><strong>RISE TO THE CHALLENGE</strong></p><br><br><p>Philip Morris Management Services (Middle East) Ltd (PMMS) is looking for Sr Supervisor Key Accounts to join the team. As a Sr Supervisor Key Accounts, you will be part of the Commercial Operations team reporting to the Key Accounts Manager.&nbsp;</p><br><br><p>The Sr Supervisor Key Accounts is responsible for managing regional key accounts in line with the national sales strategy and PMI objectives. The role supports the National Key Accounts Manager in ensuring optimal commercialization, smooth product flow, strong business relationships, and the delivery of volume and market share targets within the assigned accounts.</p><br><br><br><p><strong>Your ‘day to day’</strong></p><br><br><p>&nbsp;<strong>Activity Plans &amp; Sales Programs </strong></p><br><br><ul><li>Develop activity plans and sales programs for regional key accounts.</li><li>Ensure alignment with the overall channel strategy.</li><li>Support successful implementation in the market.</li></ul><p><strong>Account Management on Retail Level&nbsp; </strong></p><br><br><ul><li>Manage and negotiate with regional key accounts in line with the strategic plan to secure product listings, visibility, volume-driving activities, and retail-level communication tools.</li><li>Track and monitor key account performance indicators, including volumes, returns, and other relevant account figures.</li><li>Enable POS-level activities by ensuring product availability across the second layer in line with the overall sales strategy and company targets.</li><li>Plan direct volume requirements and ensure the right product assortment is listed.</li></ul><p><strong>Customer Support &amp; Relationship </strong></p><br><br><ul><li>Build and maintain strong relationships with regional key accounts to support profitable business growth.</li><li>Create the right conditions to implement commercial activities effectively across assigned accounts.</li><li>Ensure excellence in execution within a restricted tobacco business environment.</li></ul><p><strong>Execution &amp; Implementation of agreements </strong></p><br><br><ul><li>Ensure the successful execution of all account-related activities through the field organization and third-party agencies.</li></ul><p><strong>Budget Allocation </strong></p><br><br><ul><li>Plan account budgets and provide input into the overall channel budget allocation process.</li><li>Track compliance rates against approved budgets.</li><li>Ensure effective resource allocation to support sustainable ROI.</li><li>Support the National Key Accounts Manager with top national accounts at regional level, including supervision of regional volume push activities.</li></ul><p><strong>Team Management </strong></p><br><br><ul><li>Support the National Key Accounts Manager in team coordination and act as a key contact point with the wider field force.</li><li>Lead, coach, and develop Key Accounts Executives across the UAE market to drive engagement and performance.</li><li>Translate commercial objectives into clear action plans and ensure strong execution across territories and channels.</li><li>Monitor KPIs, identify performance gaps, and implement corrective actions to improve commercial outcomes.</li></ul><br><br><br><p><strong>Who we're looking for</strong></p><br><br><ul><li>Candidate must be currently based in UAE and has a valid UAE driving license</li><li>University degree from any relevant discipline</li><li>5-7 years of experience in key accounts/territory/sales role preferably in FMCG industry</li></ul><ul><li>Previous experience leading, coaching, or supervising field-based commercial teams.</li><li>Strong commercial acumen with proven ability to drive business performance through teams.</li><li>Advanced analytical skills with the ability to translate data into actionable business insights.</li><li>Excellent command of English, both written and spoken.</li><li>Strong stakeholder management and relationship-building skills.</li><li>Effective collaborator who can work cross-functionally and influence stakeholders at different levels.</li></ul><br><br> </div>

<p><strong>Account Planning Manager</strong>&nbsp;</p><p>As Account Planning Manager at&nbsp;OnTheList&nbsp;Dubai, you are the engine behind our brand partnerships,&nbsp;owning the full journey from first outreach to a seamlessly executed flash sale event. You will be the single point of contact between&nbsp;OnTheList&nbsp;and our brand partners, responsible for building deep, trust-based relationships while driving commercial performance.&nbsp;</p><p>This role blends the precision of an event producer, the instincts of a commercial strategist, and the warmth of a true relationship manager. You will coordinate across Marketing, Operations, Customer Service, and the Floor Team to deliver outstanding online and offline events,&nbsp;every detail accounted for, every brand partner&nbsp;delighted.&nbsp;</p><p><br></p><p><strong>WHAT WE WILL TRUST YOU WITH...</strong>&nbsp;</p><p><br></p><p><strong>Brand Liaison & Relationship Management</strong>&nbsp;</p><ul><li><p>Act as the primary and ongoing point of contact for all assigned brand partners&nbsp;-managing communication, expectations, and day-to-day queries with professionalism and care to build long term relationship.</p></li><li><p>Identify&nbsp;opportunities to strengthen partner relationships and increase brand loyalty to the&nbsp;OnTheList&nbsp;platform.&nbsp;<br></p></li><li><p>Ensure brand partners are kept informed at every stage&nbsp;from event planning through post-event&nbsp;reporting,&nbsp;delivering a consistently high standard of service.&nbsp;</p></li><li><p>Represent the&nbsp;OnTheList&nbsp;corporate brand and mission to&nbsp;Turn Inventory into Opportunity&nbsp;in every partner interaction.&nbsp;</p></li></ul><p><strong>Brand Acquisition & Onboarding</strong>&nbsp;</p><ul><li><p>Identify, prospect, and leverage your existing luxury industry network to open doors with new brand partners across fashion, beauty, lifestyle, and luxury categories in Dubai and the GCC.</p></li><li><p>Develop and deliver compelling pitches that clearly communicate OnTheList's commercial and sustainability value proposition.</p></li><li><p>Negotiate commercial terms, partnership structures, and event calendars with new brands.</p></li><li><p>Lead a seamless onboarding process, ensuring new brands are set up operationally and commercially for success from day one.</p></li></ul><p>&nbsp;<strong>End-to-End Event Management</strong></p><ul><li><p>Own the full lifecycle of every flash sale event: from initial planning, timelines, and briefing documents through to on-the-day execution and post-event wrap-up, for both online and offline events</p></li><li><p>Serve as the central coordinator between Marketing, Operations, Customer Service, and the Floor Team, ensuring all stakeholders are aligned, briefed, and logistical challenges are resolved ahead of each event.</p></li><li><p>Oversee all on-site execution for pop-up events - vendor coordination, setup, teardown, inventory management, and timely product delivery -&nbsp; ensuring brand presentation and customer experience meet OnTheList's standards.</p></li><li><p>Conduct post-event reviews, capturing learnings and sharing performance reports with brand partners and internal leadership.</p></li></ul><p>&nbsp;<strong>Stock Analysis & Commercial Planning</strong>&nbsp;</p><ul><li><p>Conduct detailed stock analysis per brand partner — reviewing inventory levels, product mix, pricing, and category performance to inform event strategy and curate the right product selection for each flash sale.</p></li><li><p>Monitor sell-through rates, revenue performance, and inventory outcomes per event, using data to drive continuous improvement.</p></li><li><p>Apply a strong commercial mindset to every decision — from product selection and pricing recommendations to event format and promotional strategy.</p></li></ul><p>&nbsp;<strong>Account Retention & Growth</strong>&nbsp;</p><ul><li><p>Conduct regular and quarterly business reviews with brand partners and internal leadership, presenting performance data, insights, and forward-looking recommendations to drive growth and contribute to the UAE commercial strategy.</p></li><li><p>Act as a trusted advisor to brand partners — providing insight on product, pricing, and event strategy while proactively identifying upsell, cross-sell, and retention opportunities across the portfolio.</p></li><li><p>Monitor account health, market trends, and the broader GCC retail landscape to identify risks early and unlock new opportunities for growth.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>8+ years in account management or B2B business development within luxury retail, with an established network in the UAE or GCC — a strong differentiator for this role.</p></li><li><p>Proven end-to-end event and project management experience, with strong cross-functional coordination skills.</p></li><li><p>Excellent negotiator — target-driven, commercially minded, strategic thinker and problem solver who works autonomously.</p></li><li><p>Customer-oriented with a growth mindset; a self-starter who is highly organised, clear communicator and strong team player, able to manage multiple accounts simultaneously.</p></li><li><p>Fluent in Arabic and English (required); proficient in MS Office (Word, Excel, PowerPoint).</p></li><li><p>Calm under pressure, adaptable, solutions-focused, and genuinely passionate about sustainability and luxury retail.</p></li></ul><br><p><strong>Why You'll Love It Here</strong>&nbsp;</p><ul><li><p>A high-impact, varied role at the heart of&nbsp;OnTheList's&nbsp;Dubai operation with direct exposure to the region's leading luxury brands.&nbsp;</p></li><li><p>Competitive base salary with a commission structure tied to account performance and revenue targets.</p></li><li><p>Employee Benefits: Enjoy exclusive access and discounts across our wide range of luxury partner brands.&nbsp;</p></li></ul><ul><li><p>OTL benefits-&nbsp;Charity Leave&nbsp;and Birthday&nbsp;leave.&nbsp;</p></li></ul><br><p><strong>Process of Recruitment</strong>&nbsp;</p><ol><li><p>Virtual Interview with the Middle East – Assistant HR Manager&nbsp;</p></li></ol><ol><li><p>In person Interview with the Middle East GM&nbsp;</p></li></ol>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Operations Officer is responsible for overseeing daily retail operations to ensure efficiency, profitability, and excellent customer experience. This role involves coordinating store activities, managing inventory, maintaining operational standards, and supporting sales performance across retail outlets.</p><br><p><strong>Key Responsibilities:</strong></p><br><p><strong>1. Operational Management</strong></p><ul><li><p>Oversee day-to-day store operations to ensure smooth and efficient functioning.</p></li><li><p>Implement operational policies and procedures across retail locations.</p></li><li><p>Monitor store performance and identify areas for operational improvement.</p></li><li><p>Ensure compliance with company standards, policies, and local regulations.</p><br></li></ul><p><strong>2. Inventory &amp; Stock Control</strong></p><ul><li><p>Manage inventory levels to ensure product availability while minimizing excess stock.</p></li><li><p>Coordinate with supply chain and warehouse teams for stock replenishment.</p></li><li><p>Conduct regular stock audits and reconcile discrepancies.</p></li><li><p>Monitor shrinkage and implement loss prevention strategies.</p><br></li></ul><p><strong>3. Sales &amp; Performance Monitoring</strong></p><ul><li><p>Track sales performance against targets and KPIs.</p></li><li><p>Analyze sales data and provide actionable insights to improve performance.</p></li><li><p>Support store teams in achieving revenue and profitability goals.</p><br></li></ul><p><strong>4. Staff Coordination</strong></p><ul><li><p>Work closely with store managers and supervisors to ensure optimal staffing levels.</p></li><li><p>Support recruitment, onboarding, and training of retail staff.</p></li><li><p>Monitor staff productivity and ensure adherence to operational standards.</p></li></ul><br><p><strong>5. Customer Experience</strong></p><ul><li><p>Ensure high standards of customer service are maintained across all stores.</p></li><li><p>Handle escalated customer issues and complaints professionally.</p></li><li><p>Implement initiatives to enhance customer satisfaction and loyalty.</p></li></ul><br><p><strong>6. Reporting &amp; Analysis</strong></p><ul><li><p>Prepare and present regular operational and performance reports.</p></li><li><p>Analyze operational data to identify trends and improvement opportunities.</p></li><li><p>Support management in strategic decision-making.</p></li></ul><br><p><strong>7. Health, Safety &amp; Compliance</strong></p><ul><li><p>Ensure all stores comply with health and safety regulations.</p></li><li><p>Conduct periodic inspections to maintain safe working conditions.</p></li><li><p>Ensure compliance with retail industry standards and company policies.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Qualifications &amp; Requirements</strong></p><ul><li><p>Bachelor’s degree in Business Administration, Retail Management, or a related field.</p></li><li><p>3–5 years of experience in retail operations or store management.</p></li><li><p>Strong understanding of retail operations, inventory management, and sales processes.</p></li><li><p>Excellent organizational and problem-solving skills.</p></li><li><p>Proficiency in MS Office and retail management systems/POS.</p></li><li><p>Strong communication and leadership skills.</p></li></ul><p><strong>Key Competencies</strong></p><ul><li><p>Operational Excellence</p></li><li><p>Analytical Thinking</p></li><li><p>Leadership &amp; Teamwork</p></li><li><p>Attention to Detail</p></li><li><p>Customer Focus</p></li><li><p>Time Management</p></li></ul><p><strong>Preferred Skills</strong></p><ul><li><p>Experience managing multiple retail outlets.</p></li><li><p>Knowledge of ERP systems or retail software.</p></li><li><p>Ability to work in a fast-paced, dynamic environment.</p></li></ul><p></p></section>

<p>Nexgen Link General Trading LLC* is seeking a dedicated and proactive Driver cum Sales Executive to join our team in Dubai.</p><p>We are looking for a field-oriented professional who excels at maintaining strong relationships with existing retail partners while actively expanding our presence in the retail market.</p><p>---</p><p># The Opportunity</p><p>This role focuses on direct retail engagement. You will be the primary point of contact for our established shop-based clients, ensuring excellent customer service while identifying and onboarding new retail stores to our growing network.</p><p>---</p><p># Core Responsibilities</p><ul><li><p>Manage and retain existing retail customers through regular store visits.</p></li><li><p>Identify and onboard new retail stores and shops.</p></li><li><p>Conduct daily outdoor sales activities across Dubai.</p></li><li><p>Promote company products and increase brand visibility.</p></li><li><p>Build strong customer relationships and provide excellent service.</p></li><li><p>Achieve monthly sales targets and business growth objectives.</p></li><li><p>Ensure proper product display and merchandising at retail outlets.</p></li></ul><p>---</p><br><p><strong>Desired Candidate Profile</strong></p><p># Mandatory Requirements</p><p>✅ Proven experience in field/outdoor sales, preferably dealing with retail stores.</p><p>✅ Valid UAE Driving License (Mandatory).</p><p>✅ Excellent communication and interpersonal skills.</p><p>✅ Self-motivated with a strong "feet-on-the-street" sales approach.</p><p>✅ Must be based in Dubai.</p><p>---</p><p># Compensation & Benefits</p><p>� Monthly Salary:3,000 AED + Incentives</p><p>✔️ Attractive Performance Incentives</p><p>✔️ Comprehensive UAE Labour Law Benefits</p><p>✔️ Career Growth Opportunities</p><p>---</p><p># Join Our Team</p><p>If you are a motivated sales professional who enjoys meeting customers, driving business growth, and working in the dynamic Dubai retail market, we would love to hear from you.</p><p>---</p><br>

<p>Nexgen Link General Trading LLC* is seeking a dedicated and proactive Driver cum Sales Executive to join our team in Dubai.</p><p>We are looking for a field-oriented professional who excels at maintaining strong relationships with existing retail partners while actively expanding our presence in the retail market.</p><p>---</p><p># The Opportunity</p><p>This role focuses on direct retail engagement. You will be the primary point of contact for our established shop-based clients, ensuring excellent customer service while identifying and onboarding new retail stores to our growing network.</p><p>---</p><p># Core Responsibilities</p><ul><li><p>Manage and retain existing retail customers through regular store visits.</p></li><li><p>Identify and onboard new retail stores and shops.</p></li><li><p>Conduct daily outdoor sales activities across Dubai.</p></li><li><p>Promote company products and increase brand visibility.</p></li><li><p>Build strong customer relationships and provide excellent service.</p></li><li><p>Achieve monthly sales targets and business growth objectives.</p></li><li><p>Ensure proper product display and merchandising at retail outlets.</p></li></ul><p>---</p><br><p><strong>Desired Candidate Profile</strong></p><p># Mandatory Requirements</p><p>✅ Proven experience in field/outdoor sales, preferably dealing with retail stores.</p><p>✅ Valid UAE Driving License (Mandatory).</p><p>✅ Excellent communication and interpersonal skills.</p><p>✅ Self-motivated with a strong "feet-on-the-street" sales approach.</p><p>✅ Must be based in Dubai.</p><p>---</p><p># Compensation & Benefits</p><p>� Monthly Salary:3,000 AED + Incentives</p><p>✔️ Attractive Performance Incentives</p><p>✔️ Comprehensive UAE Labour Law Benefits</p><p>✔️ Career Growth Opportunities</p><p>---</p><p># Join Our Team</p><p>If you are a motivated sales professional who enjoys meeting customers, driving business growth, and working in the dynamic Dubai retail market, we would love to hear from you.</p><p>---</p><br>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job description <p>​</p><br><p><span>IT Retail Business Partner | A fast growing Global French Luxury Brand</span></p><br><p>Are you a strategic IT professional who thrives at the intersection of physical retail and digital innovation?</p><br><p><br><b><span>Discover the Organisation</span></b></p><br><p>A Globally recognized high growth French Luxury Brand that seamlessly blends cultural heritage, artistry, and modern sophistication.<br></p><br><p><b><span>Discover the Role</span></b></p><br><p>We are seeking an autonomous, senior-level IT Business Partner to bridge the gap between retail business operations and digital technology. In this role, you will take full ownership of the omnichannel customer experience (CX) roadmap, ensuring seamless integration between physical boutique systems and global e-commerce platforms.</p><br><p><br><b><span>Discover the Responsibilities</span></b></p><br><ul><li><p>Independently drive CX Strategy: Align the omnichannel product roadmap with business objectives to enhance the customer journey across digital and physical touchpoints.</p><br></li><li><p>Unify Retail Platforms: Coordinate the functional integration of e-commerce platforms, CRM tools, and physical retail systems for a unified customer experience.</p><br></li><li><p>Lead Store Deployments: Manage the complete IT lifecycle for new location openings, from infrastructure setup and hardware installation to cloud-system integration.</p><br></li><li><p>Optimize Systems: Oversee daily operational health, system maintenance, and vendor support tickets for all in-store retail technologies.</p><br></li><li><p>Manage Stakeholders: Act as the primary liaison between business units and IT teams, translating commercial requirements into technical solutions.</p><br></li></ul><p><b><span>Discover the Requirements</span></b></p><br><ul><li><p>6 to 10 years of experience in retail management, with a strong focus on omnichannel operations and customer experience design.</p><br></li><li><p>Proven track record of at least 6 years in retail environments.</p><br></li><li><p>Minimum 3 years of experience working functionally with major ERP and retail CRM software such as SAP and Oracle.</p><br></li><li><p>Hands-on familiarity with e-commerce platforms preferably Shopify, point-of-sale (POS) systems, and store infrastructure.</p><br></li><li><p>Strong independent leadership and communication skills to manage global stakeholders and complex technical roadmaps.</p><br></li></ul><p>​</p><br><p>If you are an experienced retail tech expert capable of independently driving innovative digital solutions, please submit your CV for confidential consideration.</p><br><br> </div>