وظائف مايكروسوفت ديناميك

<ul><li>Understand and analyze client business requirements and translate them into Odoo solutions.</li><li>Lead functional implementation of Odoo Accounting and related modules.</li><li>Configure Odoo according to business requirements and industry processes.</li><li>Handle requirements gathering, gap analysis, process mapping, and functional documentation.</li><li>Configure and support modules such as Accounting, Sales, Purchase, Inventory, CRM, HR, Project, and other relevant Odoo applications.</li><li>Conduct client discussions, product demonstrations, training sessions, and user workshops.</li><li>Prepare functional specifications and coordinate with technical/development teams for customizations.</li><li>Perform functional testing, UAT, troubleshooting, and issue resolution.</li><li>Support data migration, system configuration, deployment, and post-implementation support.</li><li>Provide guidance to clients on Odoo best practices and process improvements.</li><li>Participate in presales activities, requirement analysis, solution demonstrations, and proposal preparation when required.</li><li>Manage multiple client projects and ensure timely delivery of functional activities.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Hands-on implementation experience as an Odoo Functional Consultant.Candidates with hands-on experience in other ERP systems such as SAP, Oracle, Microsoft Dynamics, or Tally may also apply.</p></li><li><p>Good functional experience in Accounting modules such as General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, or Financial Reporting.</p></li><li><p>Good understanding of accounting principles, financial processes, and ERP workflows.</p></li><li><p>Functional knowledge of multiple Odoo modules such as Sales, Purchase, Inventory, CRM, HR, Project, and related modules.</p></li><li><p>Experience in Odoo configuration, implementation, testing, and user training.</p></li><li><p>Strong business analysis and problem-solving skills.</p></li><li><p>Good communication and client-handling skills.</p></li><li><p>Ability to prepare functional documentation and work effectively with technical teams.</p></li><li><p>Experience working with UAE/GCC clients and business processes is an advantage.</p></li><li><p>Knowledge of UAE VAT and accounting practices is preferred.</p></li><li><p>Odoo certification will be an advantage.</p></li><li><p>Experience in Odoo implementation projects from requirement gathering through go-live.</p></li><li><p>Knowledge of UAE VAT, tax configuration, invoicing, payments, bank reconciliation, financial reporting, and accounting workflows.</p></li><li><p>Strong presentation, analytical, and interpersonal skills.</p></li><li><p>Willingness to work closely with clients and travel within the UAE when required.</p></li></ul>

<ul><li>Understand and analyze client business requirements and translate them into Odoo solutions.</li><li>Lead functional implementation of Odoo Accounting and related modules.</li><li>Configure Odoo according to business requirements and industry processes.</li><li>Handle requirements gathering, gap analysis, process mapping, and functional documentation.</li><li>Configure and support modules such as Accounting, Sales, Purchase, Inventory, CRM, HR, Project, and other relevant Odoo applications.</li><li>Conduct client discussions, product demonstrations, training sessions, and user workshops.</li><li>Prepare functional specifications and coordinate with technical/development teams for customizations.</li><li>Perform functional testing, UAT, troubleshooting, and issue resolution.</li><li>Support data migration, system configuration, deployment, and post-implementation support.</li><li>Provide guidance to clients on Odoo best practices and process improvements.</li><li>Participate in presales activities, requirement analysis, solution demonstrations, and proposal preparation when required.</li><li>Manage multiple client projects and ensure timely delivery of functional activities.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Hands-on implementation experience as an Odoo Functional Consultant.Candidates with hands-on experience in other ERP systems such as SAP, Oracle, Microsoft Dynamics, or Tally may also apply.</p></li><li><p>Good functional experience in Accounting modules such as General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, or Financial Reporting.</p></li><li><p>Good understanding of accounting principles, financial processes, and ERP workflows.</p></li><li><p>Functional knowledge of multiple Odoo modules such as Sales, Purchase, Inventory, CRM, HR, Project, and related modules.</p></li><li><p>Experience in Odoo configuration, implementation, testing, and user training.</p></li><li><p>Strong business analysis and problem-solving skills.</p></li><li><p>Good communication and client-handling skills.</p></li><li><p>Ability to prepare functional documentation and work effectively with technical teams.</p></li><li><p>Experience working with UAE/GCC clients and business processes is an advantage.</p></li><li><p>Knowledge of UAE VAT and accounting practices is preferred.</p></li><li><p>Odoo certification will be an advantage.</p></li><li><p>Experience in Odoo implementation projects from requirement gathering through go-live.</p></li><li><p>Knowledge of UAE VAT, tax configuration, invoicing, payments, bank reconciliation, financial reporting, and accounting workflows.</p></li><li><p>Strong presentation, analytical, and interpersonal skills.</p></li><li><p>Willingness to work closely with clients and travel within the UAE when required.</p></li></ul>

<p>An excellent opportunity for an experienced Finance Manager to join a leading food manufacturing business in Dubai. This role will lead the finance function for a large-scale manufacturing operation, driving financial performance, cost control, and commercial decision-making while managing a team of approximately 15 finance professionals. Client Details Our client is a well-established manufacturing business operating within the food and FMCG sector. With significant production capabilities and a strong regional presence, the organisation is focused on operational excellence, continuous growth, and investment in its people and facilities. Description · Lead all finance and accounting activities for the manufacturing business. · Manage monthly reporting, financial statements, budgeting, forecasting, and cash flow. · Provide financial analysis and commercial insights to support business decisions. · Oversee manufacturing accounting, product costing, and cost control initiatives. · Analyse production costs, yields, wastage, labour efficiency, and operational performance. · Partner closely with production, supply chain, and commercial teams. · Manage inventory accounting, stock valuation, and working capital performance. · Support pricing, margin analysis, customer profitability, and investment decisions. · Ensure strong financial controls, compliance, and audit readiness. · Review CAPEX proposals and monitor fixed asset management. · Lead, mentor, and develop a finance team of approximately 15 employees. Job Offer · Opportunity to join a market-leading food manufacturing business. · Senior leadership role with high visibility across the organisation. · Exposure to a large-scale manufacturing environment. · Significant influence on commercial and operational performance. · Long-term growth and career development opportunities.</p><p>· Bachelor's Degree in Finance, Accounting, Commerce, or a related field. · Professional qualification such as ACCA, CPA, CMA, or CA. · 8-12 years' finance experience with at least 3 years in a Finance Manager role. · Mandatory background within FMCG or food manufacturing environments. · Proven experience within large-scale manufacturing operations. · Strong expertise in manufacturing accounting, product costing, budgeting, forecasting, and financial reporting. · Demonstrated people management experience, including managing sizeable teams. · Strong understanding of inventory management, financial controls, and working capital. · Experience using ERP systems such as SAP, Oracle, or Microsoft Dynamics. · GCC experience advantageous.</p>

<p><strong>Team Leadership</strong></p><ul><li><p>Lead, manage, and mentor a team of Accountants across all group entities (GCC, India, South Africa), with direct reporting lines into this role</p></li><li><p>Set performance objectives, conduct reviews, and build finance team capability across all locations</p></li><li><p>Standardize processes and reporting practices across jurisdictions</p></li></ul><p><strong>Treasury & Payments</strong></p><ul><li><p>Review and approve payment transfers and disbursements across all entities prior to release</p></li><li><p>Manage banking relationships across multiple jurisdictions, including facility renewals, trade finance, and cash management</p></li><li><p>Monitor group liquidity and working capital positions</p></li></ul><p><strong>Compliance & Statutory</strong></p><ul><li><p>Ensure full tax compliance (VAT, corporate tax, withholding tax, transfer pricing where applicable) across GCC, India, and South Africa</p></li><li><p>Ensure timely statutory filings, audits, and adherence to local regulatory requirements in each jurisdiction</p></li><li><p>Liaise with external auditors, tax consultants, and regulatory bodies</p></li></ul><p><strong>Planning & Analysis</strong></p><ul><li><p>Lead the group budgeting, forecasting, and financial planning cycles</p></li><li><p>Prepare consolidated financial statements and management reports for leadership and stakeholders</p></li><li><p>Deliver variance analysis, KPI tracking, and financial insights to support business decisions</p></li><li><p>Identify cost efficiencies and risk areas across the group, including raw material costs, production variances, and inventory valuation</p></li></ul><p><strong>Governance</strong></p><ul><li><p>Strengthen internal controls and financial governance across all entities</p></li><li><p>Support M&A, new entity setup, or restructuring activities as needed</p></li><li><p>Present financial performance to senior management and/or board</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ol><li><p>Bachelor's degree in Finance/Accounting; <strong>CA / ACCA / CPA / CIMA</strong> (or equivalent) required</p></li><li><p>Minimum <strong>15 years</strong> of progressive finance experience, with at least 5 years in a Controller or senior finance leadership role </p></li><li><p>Prior experience in the chemical or manufacturing industry is preferred, with strong understanding of cost accounting, inventory management, and production-related financial controls</p></li><li><p>Proven experience managing finance operations across multiple countries/entities, ideally including GCC, India, and/or South Africa</p></li><li><p>Strong knowledge of UAE VAT/Corporate Tax laws and familiarity with tax regimes in GCC, India, and South Africa</p></li><li><p>Experience managing banking relationships and treasury functions across jurisdictions</p></li><li><p>Strong people management experience </p></li><li><p>Advanced proficiency in ERP systems (e.g., SAP, Oracle, Microsoft Dynamics) and Excel</p></li><li><p>Excellent communication and stakeholder management skills</p></li><li><p>Willingness to travel when required </p></li></ol>

10+ years of overall software development experience.<br><br>Strong hands-on expertise in Power Apps, Dataverse, Power Automate, C#/.NET, JavaScript and enterprise integrations.<br><br>Experience with Azure, Databricks, REST APIs, CI/CD, and Power Platform ALM.<br><br>Experience in CRM implementations, Dynamics 365, customer servicing workflows, case management, or customer data platforms will be a strong advantage.

Job Title: Senior Structural Health Monitoring Specialist<p><strong>Location:</strong> United Arab Emirates (Remote)</p><p><strong>Employment Type:</strong> Full-Time</p><p><strong>Work Arrangement:</strong> 100% Remote — Work From Home</p><p><strong>Level:</strong> Senior</p>About the Role<p>We are seeking an experienced Senior Structural Health Monitoring Specialist to support the assessment, monitoring, and performance evaluation of infrastructure assets, including bridges, buildings, tunnels, industrial structures, and other critical facilities. The successful candidate will analyze structural monitoring data, evaluate asset condition, identify potential deterioration or abnormal behavior, and provide technical recommendations to improve structural safety, reliability, and service life.</p><p>This fully remote role focuses on structural data analysis, monitoring system design reviews, vibration assessment, anomaly detection, technical reporting, and predictive maintenance support. The ideal candidate will have strong expertise in structural engineering, sensor technologies, structural dynamics, and data interpretation, with the ability to collaborate remotely with engineering teams, infrastructure operators, asset managers, and field technicians.</p>Key Responsibilities<ul><li>Develop and review structural health monitoring (SHM) strategies for bridges, buildings, tunnels, industrial facilities, and other infrastructure assets.</li><li>Analyze data collected from structural sensors, including strain gauges, accelerometers, displacement transducers, inclinometers, tiltmeters, and temperature sensors.</li><li>Evaluate structural behavior under static and dynamic loading conditions using monitoring data and engineering assessment methods.</li><li>Interpret vibration measurements, modal frequencies, mode shapes, damping characteristics, and other structural dynamic parameters.</li><li>Identify abnormal structural responses, unusual movement patterns, potential deterioration indicators, and changes in asset performance.</li><li>Support the development of monitoring plans, sensor layouts, data acquisition requirements, and measurement specifications.</li><li>Review monitoring system architectures, instrumentation documentation, sensor calibration records, and data collection procedures.</li><li>Establish baseline structural performance indicators and evaluate changes over time using historical and real-time monitoring datasets.</li><li>Apply statistical analysis, signal processing, trend analysis, and anomaly detection techniques to identify potential structural risks.</li><li>Support the integration of monitoring data with structural analysis models, digital twins, and asset management platforms.</li><li>Conduct remote technical assessments of structural performance and recommend further investigation when monitoring results indicate potential concerns.</li><li>Collaborate with structural engineers to compare observed behavior with design assumptions, analytical predictions, and applicable acceptance criteria.</li><li>Assist with fatigue assessment, serviceability evaluation, vibration performance reviews, and long-term structural condition monitoring.</li><li>Develop dashboards, performance indicators, and automated reporting workflows to improve monitoring efficiency and data visibility.</li><li>Review monitoring data quality, sensor reliability, missing measurements, calibration information, and potential sources of measurement error.</li><li>Support the development of condition-based maintenance strategies and predictive maintenance recommendations.</li><li>Prepare technical reports, monitoring summaries, risk assessments, and recommendations for infrastructure owners and project stakeholders.</li><li>Maintain traceable records of monitoring data, analytical methods, assumptions, findings, and engineering recommendations.</li><li>Coordinate remotely with field teams responsible for sensor installation, inspections, equipment maintenance, and physical verification activities.</li><li>Provide technical guidance to junior engineers and data analysts on structural monitoring methods, data interpretation, and reporting standards.</li></ul>Qualifications and Experience<ul><li>Bachelor's degree in Structural Engineering, Civil Engineering, Mechanical Engineering, or a related engineering discipline.</li><li>Significant professional experience in structural health monitoring, structural assessment, infrastructure engineering, or structural condition evaluation.</li><li>Strong understanding of structural mechanics, structural dynamics, material behavior, and the performance of civil infrastructure under operational loading.</li><li>Experience analyzing data from structural monitoring systems and interpreting sensor measurements.</li><li>Knowledge of vibration analysis, modal identification, signal processing, statistical evaluation, and trend analysis.</li><li>Familiarity with structural instrumentation, including strain gauges, accelerometers, displacement sensors, inclinometers, and related data acquisition technologies.</li><li>Experience with structural analysis software such as SAP2000, ETABS, ANSYS, MIDAS Civil, or equivalent engineering platforms.</li><li>Proficiency in data analysis tools such as MATLAB, Python, R, or comparable scientific computing environments.</li><li>Understanding of relevant structural design, assessment, and monitoring standards, including applicable Eurocodes, ISO standards, or recognized industry guidelines.</li><li>Familiarity with sensor calibration, data validation, measurement uncertainty, and monitoring system performance evaluation.</li><li>Experience supporting condition assessment, fatigue evaluation, predictive maintenance, or infrastructure asset management is advantageous.</li><li>Ability to distinguish between genuine structural anomalies, environmental effects, operational variations, and sensor-related errors.</li><li>Strong analytical, problem-solving, technical writing, and engineering judgment skills.</li><li>Excellent communication skills and the ability to coordinate effectively with multidisciplinary teams in a remote working environment.</li><li>Relevant professional engineering registration, structural monitoring certifications, or specialist training in structural dynamics are advantageous.</li><li>Ability to manage multiple technical assignments independently and produce accurate, well-documented engineering assessments.</li></ul>What We Offer<ul><li>A 100% remote, work-from-home arrangement.</li><li>A full-time senior-level opportunity in structural engineering and infrastructure monitoring.</li><li>Opportunities to contribute to infrastructure safety, asset performance optimization, and predictive maintenance initiatives.</li><li>Professional development in structural dynamics, sensor technologies, engineering analytics, and digital infrastructure monitoring.</li><li>A collaborative remote working environment focused on engineering quality, data-driven decisions, and continuous improvement.</li></ul>How to Apply<p>Interested candidates should submit an updated CV highlighting their structural health monitoring experience, structural analysis expertise, sensor data interpretation skills, and relevant engineering qualifications.</p><p><strong>Application Subject:</strong> Application – Senior Structural Health Monitoring Specialist (UAE Remote)</p><ul><li>Candidates should confirm applicable employment arrangements, residency requirements, and work authorization before accepting an offer. This position is structured for remote monitoring data analysis, engineering assessments, system design reviews, and technical reporting. Physical inspections, sensor installation, field measurements, and on-site structural testing must be performed by qualified local personnel where required. Any structural safety concerns identified through remote analysis must be escalated promptly to the responsible engineering authority for appropriate verification and action.</li></ul>

Responsibilities Responsible for Asus Commercial PC product management across Middle East & Africa - Asus Commercial Product Line – Notebooks, All-in-One, Desktops & Chromebooks Design efficient and effective 4P plan to achieve organization's long-term objectives Plan & propose annual/quarterly product plan to management with roadmap for execution Drive the organization’s product & sales strategy through operational execution in coordination with Asus sales team, authorized distributors, resellers & system integration partners Plan, own & execute the annual/quarterly product goals from a P&L perspective End-to-end management of product & supply chain dynamics in coordination with cross-functional teams in the region, territory & HQEnd-to-end management of product, pricing & supply chain to achieve quarterly/annual business goals Support end-user & channel sales team with product information, pricing & supply chain alignment to participate/win B2B tenders. This includes planning, forecasting, ordering, resource allocation & internal reporting Develop strong relationships with end-customer contacts at executive level to gain insight into their business imperatives and IT drivers enabling development of a strategy to sell Asus products & solutions (Notebooks, AiO, Desktops & Chromebooks) Ensure organized interaction with end-customer & channel on Asus commercial product roadmaps. Organize regular product trainings for internal team, channel partners & customers Effectively engage and build cooperative relationships with System Integrators, Distributors, Resellers & Asus Service Partners Present weekly/monthly sales progress over regular reviews with BDM & Regional Head Track competitor product/pricing to develop competition map & Asus strategy to stay ahead Explore new end-customer leads provided by inside sales team to assess account potential & map them to propose appropriate products/solutions Be pro-active in regularly collecting market information to assess the demand & arrive at quarterly/monthly ordering forecast on the global supply chain system<br>Qualifications Proven track record of B2B sales, product management and business development with exposure to Middle East market & Africa in a multi-country context Understanding of local IT market with 3-5 years of work experience in PC sales & product management as vendor or distributor resource Understanding of opportunities & tenders in government, corporate & educational sector in relevance to IT hardware, computing & related eco-system Highly motivated self-starter with a competitive personality, attention to detail & go-getter attitude Good communication skills, both oral and written, coupled with excellent listening skills. Can exhibit execution approach with management reporting skills Must possess the ability to plan, structure, meet deadlines and be adaptable while working on a lean team in a startup environment Graduate in Engineering or Commerce or an MBA from reputed institution Highly skilled in MS Office applications - Microsoft Excel & Power Point<br>*Disclaimer: When you submit your information to Linked In, your information will be collected, processed, and used by Linked In. Linked In will share your information to ASUS for job recruitment purpose.

<p><br></p> <b>ABOUT THE ROLE</b> <p>The <strong>Senior Mechanical Design Engineer Bearings, Sumps &amp; Oil Systems</strong> is responsible for the mechanical design, integration, and lifecycle development of rotating support and lubrication systems within turbofan propulsion architectures. This includes bearing chambers, sump structures, oil feed/scavenge lines, sealing interfaces, and associated thermal and structural design considerations. The role ensures mechanical robustness, system reliability, and certification compliance for both military and commercial engine applications. It requires strong cross-functional collaboration with systems, thermal, structural, and manufacturing teams.</p> <b>RESPONSIBILITIES</b> <p> <strong>Mechanical Design &amp; Development</strong> </p> <ul> <li>Lead mechanical design of bearing compartments, sump housings, oil nozzles, scavenge features, and support structures for rotating shafts and modules.</li> <li>Develop and manage 3D CAD models and 2D detailed drawings of:</li> <ul> <li>Oil feed and scavenge systems (tubes, fittings, manifolds)</li> <li>Bearing supports and retention systems</li> <li>Sump pressurization and ventilation elements</li> <li>Dynamic seals, flinger rings, and deflectors</li> </ul> <li>Ensure designs meet functional, structural, and thermal requirements across engine duty cycles.</li> </ul> <p> <strong>Structural &amp; Thermal Integration</strong> </p> <ul> <li>Collaborate with stress and thermal analysts to evaluate:</li> <ul> <li>Fatigue and static strength of sump and bearing support structures</li> <li>Oil coking, sludge, and heat rejection risks in bearing cavities</li> <li>Vibration-induced wear, oil leakage risks, and system dynamics</li> </ul> <li>Ensure mechanical integrity under high-temperature, oil-laden, and rotating conditions.</li> </ul> <p> <strong>Sealing &amp; Lubrication Systems</strong> </p> <ul> <li>Design and integrate dynamic sealing systems (labyrinth, brush, carbon face seals) between sump chambers and core flow paths.</li> <li>Support oil system routing strategies that account for pressure drops, thermal gradients, and ease of maintenance.</li> <li>Ensure component accessibility and maintainability while meeting certification and durability goals.</li> </ul> <p> <strong>Manufacturing &amp; Assembly Support</strong> </p> <ul> <li>Implement Design for Manufacturability (DFM) across forged, cast, and machined housings and plumbing assemblies.</li> <li>Define tolerances, interfaces, and joining techniques for complex assemblies.</li> <li>Support supplier qualification, tooling reviews, and producibility assessments.</li> <li>Participate in engine build, test preparation, and integration reviews.</li> </ul> <p> <strong>Documentation &amp; Certification</strong> </p> <ul> <li>Prepare and release comprehensive technical documentation:</li> <ul> <li>Design reports, stack-ups, and detailed drawings</li> <li>Failure mode assessments, risk mitigation plans, and material justifications</li> <li>FAA/EASA certification support documentation and internal/external technical reviews</li> </ul> <li>Support PDR, CDR, and hardware readiness reviews with technical data packages.</li> </ul> <p> <strong>Cross-Functional Collaboration</strong> </p> <ul> <li>Work closely with:</li> <ul> <li>Lubrication systems and thermal management engineers for flow analysis and oil condition management</li> <li>Engine systems and module integration teams for bearing loading, alignment, and interface design</li> <li>Test engineers for sensor placement, rig setup, and oil system validation</li> <li>Maintenance and supportability teams for MRO readiness and in-service performance insights</li> </ul> </ul> <p> <strong>Innovation &amp; Continuous Improvement</strong> </p> <ul> <li>Explore new technologies such as:</li> <ul> <li>Additively manufactured oil channels and heat exchangers</li> <li>Self-pressurizing sump designs or active oil routing mechanisms</li> <li>Sealing systems that reduce oil leakage and environmental impact</li> </ul> <li>Apply lessons learned to reduce oil system complexity, improve bearing life, and enhance maintainability.</li> </ul><p></p><p><strong>Desired Candidate Profile</strong></p><p><b>BASIC QUALIFICATIONS</b> </p> <p> <strong>Education:</strong> </p> <ul> <li>Bachelor s degree in Mechanical or Aerospace Engineering required</li> <li>Master s degree preferred, particularly with a focus in rotating machinery, thermal systems, or tribology</li> </ul> <p> <strong>Experience:</strong> </p> <ul> <li>7 10 years of experience in the design and development of bearing, sump, or oil system components in aerospace or turbomachinery environments</li> <li>Full lifecycle experience from concept through test, certification, and field support</li> </ul> <p> <strong>Technical Skills:</strong> </p> <ul> <li>Proficiency in 3D CAD systems (CATIA, NX, or equivalent)</li> <li>Familiarity with FEA tools for structural and thermal evaluation</li> <li>Understanding of tribology, oil flow dynamics, and sealing technology</li> <li>Knowledge of FAA/EASA regulatory standards and aerospace quality requirements</li> <li>Strong GD&amp;T knowledge and technical drawing preparation</li> </ul> <p><b>PREFERRED QUALIFICATIONS</b> </p> <ul> <li>Experience with oil system test rigs and instrumentation (e.g., oil flow, pressure, temperature, debris monitoring)</li> <li>Familiarity with bearing degradation modes, vibration analysis, and rotor dynamics</li> <li>Knowledge of oil system certification standards and environmental compliance (e.g., oil leakage control, venting regulations)</li> <li>Exposure to digital twin and health monitoring tools for lubrication systems</li> </ul>

<p>United by a sense of purpose towards our customers to be a trusted partner for the long-term and our universal banking platform in EMEA, SMBC Group has an international growth agenda and award-winning products, meaning we provide exciting opportunities to work on a diverse range of projects and initiatives. We deliver a full suite of corporate finance products and solutions to our customers as well as investment banking and advisory services, and a range of innovative solutions in global capital markets. Read on to find out how you could enhance your skills and gain valuable experience, by joining us to support our clients transition to a sustainable future.</p> Purpose of Job <ul> <li>Support the growth and development of Trade Finance &amp; Cash businesses across FI Trade, Structured Export Finance (SEF), Supply Chain Finance (SCF), and Trade Finance Digitalization in the Middle East region.</li> <li>Assist in marketing activities, client engagement, and transaction execution in collaboration with relationship managers and product specialists.</li> <li>Acts as a subject-matter expert in selected areas of Trade Solutions, contributing to internal knowledge development, cross-functional initiatives, and strategic planning<em>.</em> </li> </ul> Background <p>This role is designed to:</p> <ul> <li>Provide analytical and execution support for Trade Solutions initiatives across the Middle East.</li> <li>Apply a broad and integrated understanding of financial products, client needs, and market dynamics to support complex deal structuring and portfolio development.</li> <li>Assist in preparing client presentations, deal documentation, and internal reporting.</li> <li>Collaborate with internal stakeholders across GTFD, including London and regional teams, to support business development.</li> <li>Engage with cross-functional teams (e.g., Risk, Compliance, Operations) to ensure alignment of business objectives with internal governance and regulatory frameworks.</li> </ul> Facts and Scale <ul> <li>Support coverage of 70+ Financial Institutions and 30+ Corporates across 10 countries.</li> <li>Assist in managing a portfolio with assets of USD 0.5 1.0bn and liabilities of around USD 1bn.</li> <li>Contribute to the origination and execution of 10 pipeline deals in areas around SEF and SCF transactions.</li> <li>Participate in digitalization initiatives, especially those related to SCF infrastructure.</li> <li>Support the development of internal frameworks, tools, and reporting processes to enhance business oversight and decision-making.</li> </ul> Accountabilities and Responsibilities <ul> <li>Assist in implementing business strategies aligned with GTFD and SMBC DIFC Branch objectives.</li> <li>Support origination and execution of Trade Finance transactions, including documentation and internal approvals.</li> <li>Prepare client materials, pitch books, and transaction summaries.</li> <li>Maintain client and deal databases, track pipeline progress, and support reporting to management.</li> <li>Coordinate with internal teams to ensure compliance with regulatory and operational requirements.</li> <li>Participate in client meetings and business trips as required.</li> <li>Contribute to the development of internal policies, process enhancements, and knowledge-sharing initiatives.</li> <li>Provide guidance to junior team members and act as a resource for technical and market-related queries<em>.</em> </li> <li>Identify emerging risks and opportunities across the business and proactively recommend solutions.</li> </ul> Knowledge, Skills, Experience and Qualifications <ul> <li>Comprehensive understanding of Trade Finance and Cash relaatedbanking products, with the ability to apply advanced concepts to real-world scenarios.</li> <li>Strong grasp of financial structuring, credit risk, regulatory compliance, and operational processes.</li> <li>Demonstrated ability to work across functions and geographies.</li> <li>Strong analytical and communication skills.</li> <li>Experience in financial services or banking, ideally with exposure to Trade Finance.</li> <li>Proficiency in Microsoft Office (Excel, PowerPoint, Word); experience with CRM tools is a plus.</li> <li>Bachelor s degree in Finance, Economics, Business, or related field; professional certifications (e.g., CDCS, CITF) are a plus.</li> </ul> Competencies Customer Focus Driving Change Driving Results Embraces Diversity Enterprise Leadership Judgement and Decision Making Risk Management Strategic and Visionary Trust and Integrity Challenges <ul> <li>Navigating complex regulatory environments and geopolitical dynamics in the Middle East.</li> <li>Supporting multiple stakeholders and managing competing priorities across regions.</li> <li>Balancing execution responsibilities with strategic input into product development, client strategy, and internal process improvement.</li> </ul> What we offer <p>For all the expertise and experience you bring to help us make a difference, it s only sustainable if we support you to build your career and be your best self so we offer competitive company benefits, centred around promoting positive well-bring and work-life balance. We also believe in fostering a diverse and inclusive work environment, where all team members perspectives and contributions are valued. Initiatives in place which promote a diverse and inclusive culture and healthy work life balance include hybrid working, Sport &amp; Social Clubs and Diversity and Inclusion networks.</p> <p>As an employee of SMBC you have access to a host of both useful and exciting benefit offerings. See below some of the benefits on offer to you:</p> <ul> <li>Hybrid and flexible working </li> <li>Competitive paid leave days</li> <li>Benefits to support your physical wellbeing, including private medical insurance and life and invalidity insurance </li> <li>Various policies to support your mental wellbeing, including a robust behavioural health network with counselling and coaching services </li> <li>Access a wide range of learning and development opportunities and career progression opportunities </li> <li>Ambitious remuneration package</li> </ul> <p>So, if you like a challenge and want to continuously grow and develop in a role where you will be supported along the way by a dynamic and diverse team, apply today!!</p><p><strong>Desired Candidate Profile</strong></p><ul> <li>Comprehensive understanding of Trade Finance and Cash relaatedbanking products, with the ability to apply advanced concepts to real-world scenarios.</li> <li>Strong grasp of financial structuring, credit risk, regulatory compliance, and operational processes.</li> <li>Demonstrated ability to work across functions and geographies.</li> <li>Strong analytical and communication skills.</li> <li>Experience in financial services or banking, ideally with exposure to Trade Finance.</li> <li>Proficiency in Microsoft Office (Excel, PowerPoint, Word); experience with CRM tools is a plus.</li> <li>Bachelor s degree in Finance, Economics, Business, or related field; professional certifications (e.g., CDCS, CITF) are a plus.</li> </ul>

<ol type="1"><li><p>Support the implementation and Support ERP and system activities including requirements gathering, testing, issue tracking, user coordination and user adoption.</p></li><li><p>Support ongoing improvement of Camelia’s ERP system after implementation.</p></li><li><p>Coordinate with departments, IT and external implementation partners on system, process and digital improvement initiatives.</p></li><li><p>Support data quality, standardization and accuracy across ERP, reporting and digital systems.</p></li><li><p>Identifying opportunities to digitalize processes through technology and for automation in order to improve efficiency, accuracy and visibility.</p></li><li><p>Explore and support the practical use of AI and Generative AI tools to improve reporting, documentation, analysis, productivity and business processes.</p></li><li><p>Review and document end-to-end business processes and identify bottlenecks, gaps, duplication and improvement opportunities.</p></li><li><p>Prepare and maintain process maps, SOPs, workflows, related process documentation.</p></li><li><p>Analyze operational data using Power BI, Excel and other tools to support better decision-making.</p></li><li><p>Monitor improvement actions, project activities and implementation progress through proper tracking and follow-up.</p></li></ol><p><strong>Desired Candidate Profile</strong></p><p>Key skills include ERP systems, Power BI, advanced Excel, Power Automate, process mapping/documentation, KPI reporting, and basic understanding of core business processes such as Sales, Procurement, Warehouse, Logistics, Finance and HR. Exposure to Power Apps, SQL, Microsoft Dynamics 365, Lean Six Sigma, or Business Analysis certifications would be an advantage.</p><p> strong analytical, problem-solving, communication, documentation and coordination skills, with high learning agility. </p><p> supporting Camelia’s new ERP system during implementation .</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>ASSISTANT PROFESSOR OF MANAGEMENT&nbsp;(MULTIPLE TRACKS):&nbsp;&nbsp;</strong>The Department of Management, Strategy, and Entrepreneurship (MS&amp;E) at American University of Sharjah (AUS) invites applicants for full-time faculty positions at the Assistant Professor rank. The department seeks candidates with strong research and teaching potential across one or more of the following areas:</p><br> <ol> <li><strong>ORGANIZATIONAL BEHAVIOR (AND HUMAN RESOURCE MANAGEMENT) </strong>- Priority will be given to candidates with primary teaching and research expertise in the areas of organizational behavior, such as theories of management and organizational behavior, management and leadership development, group dynamics and team processes, conflict management, and dynamics of work in contemporary society. Ability to teach courses in the field of human resource management (e.g., people analytics, performance management, and training and development) will be considered a plus. Expertise in emerging areas, such as AI and the future of work, human-AI collaboration, AI-enabled people analytics, and the implications of AI for leadership and human resource management is particularly welcome.</li> <li><strong>ENTREPRENEURSHIP AND INNOVATION MANAGEMENT </strong>- Priority will be given to candidates with primary teaching and research expertise in the areas of entrepreneurship, social entrepreneurship, business venture, innovation management, strategic change, market research for new ventures, strategic management of technology and innovation, small business management, and digital entrepreneurship. Expertise in teaching Project Management, as well as in emerging areas such as AI strategy, AI-enabled business models, digital transformation, technology entrepreneurship, and strategic implications of generative AI is particularly welcome.</li> <li><strong>STRATEGY AND CORPORATE GOVERNANCE -&nbsp;</strong>Priority will be given to candidates with primary teaching and research expertise in the areas of strategic management and corporate governance, such as organizational policy and strategy, global strategy, international business, competitive analysis, executive compensation, ownership structures, boards of directors, strategic philanthropy, and corporate sustainability. Expertise in teaching Project Management as well as in emerging areas such as AI governance, responsible AI, AI-related corporate risk and oversight, and the ethical and strategic implications of AI for organizations is particularly welcome.</li> </ol> <p>The successful candidates are expected to contribute to the department’s research, teaching and service. The salary is competitive, commensurate with experience and tax-free in the United Arab Emirates (UAE). Free housing, paid utilities and other attractive benefits are provided.</p><br> <p><strong>JOB QUALIFICATIONS</strong>: All candidates must have a PhD in Management from an AACSB-accredited university. An ABD near completion will be considered. Candidates must show great research potential, with promising working papers ideally on track to publication in top-tier management journals. Existing publications in top-tier management journals are a plus. Successful candidates should be willing and able to teach across the curriculum at both the undergraduate and graduate levels (MBA and PhD).</p><br> <p><strong>APPLICATION PROCEDURE:&nbsp;</strong>To apply, the following documents are requested: (a) a cover letter explaining your interest in the position and how your teaching and research expertise aligns with one or more of the areas identified above; (b) your curriculum vitae, including your teaching experience, list of publications, list of work-in-progress/working papers and the contact information of at least three references; (c) your teaching philosophy; and (d) your research statement.&nbsp;</p><br> <p>Please send your documents to Abegail Morata, Administrative Assistant, Department of MS&amp;E, at:</p><br> <p>1) Organizational Behavior (and Human Resource Management): <i><em><strong>https://forms.aus.edu/262793009098870</strong></em></i></p><br> <p>2) Entrepreneurship and Innovation Management:&nbsp; <i><em><strong>https://forms.aus.edu/262793320246861</strong></em></i></p><br> <p>3) Strategy and Corporate Governance:&nbsp; <i><em><strong>https://forms.aus.edu/262792450765870</strong></em></i></p><br> <p>Additional documents will be solicited from shortlisted candidates. <em>Applications sent via email are not accepted and, therefore, will not be considered by the recruitment committee.</em></p><br> <p>Review of applicants will begin immediately. The positions are expected to remain open until they are filled. The successful candidates are expected to start in August 2027.</p><br> <p><strong>ABOUT THE DEPARTMENT:</strong>&nbsp;The Department of MS&amp;E comprises a diverse group of 18 full-time faculty members who come from 15 countries and is gender balanced. MS&amp;E department faculty are specialists and researchers in a broad variety of management topics. Their research has been published in leading management journals, such as the&nbsp;<em>Academy of Management Annals</em>,&nbsp;<em>Strategic Management Journal</em>,<em>&nbsp;Journal of Management Studies</em>,&nbsp;<em>Journal of World Business, Entrepreneurship Theory and Practice, Academy of Management Perspectives, Journal of Business Ethics</em>, and&nbsp;<em>Journal of Knowledge Management</em>, and is regularly being presented at leading scholarly conferences in the field. The department hosts the Sheikh Saoud Bin Khalid Bin Khalid Al Qassimi Chair in Family Business&nbsp;and the Said T. Khoury Chair of Leadership Studies. For more information, please visit:&nbsp;<strong>https://www.aus.edu/sba/department-of-management-strategy-entrepreneurship</strong>.</p><br> <p><strong>ABOUT THE SCHOOL:</strong>&nbsp;The School of Business Administration enrolls over 1,900 undergraduate and graduate students. AUS is ranked among the top three universities in the UAE (2027). Ranked third in the UAE and among the top 300 universities globally for business and management studies (2026), first (tied) in the UAE and among the top 250 universities globally for accounting and finance (2026) and third in the UAE and among the top ​400 universities globally in the category of ​economics and econometrics (2026). The AUS MBA&nbsp;program&nbsp;is ranked second in the UAE, seventh (tied) in the Middle East and Africa region, and&nbsp;among the world's top 200 in the&nbsp;<strong>QS Global MBA Rankings (2026).</strong>&nbsp;The school offers a Bachelor of Science in Business Administration degree with majors in accounting, economics, finance, information systems and business analytics, management, marketing and supply chain management, as well as a Bachelor of Arts in Economics. Graduate degrees include the Master of Business Administration, Master of Business Data Analytics, Master of Science in Accounting, Master of Science in Economics and Policy, Master of Science in Finance, PhD in Finance, and PhD in Management. The school has been accredited by the Association to Advance Collegiate Schools of Business (AACSB) since April 2011.</p><br> <p><strong>ABOUT THE UNIVERSITY:</strong>&nbsp;​ American University of Sharjah (AUS) invites applications from accomplished scholars committed to excellence in teaching, learning and research within an American-style, globally recognized institution. Successful candidates will be offered a salary commensurate with experience, along with free housing, paid utilities and other attractive benefits.</p><br> <p>As a comprehensive, independent, non-profit, coeducational university, AUS is consistently ranked among the top 10 universities in the Arab region and among the top 17 percent of ranked universities in the world (QS, 2027). The university fosters a diverse community of over 6,000 students from more than 100 nations, with English as the language of instruction and the workplace.&nbsp;</p><br> <p>Located in Sharjah's University City, AUS is directly adjacent to the Sharjah Research, Technology and Innovation Park, providing faculty with significant opportunities to engage in interdisciplinary research and contribute directly to the UAE’s rapidly expanding innovation ecosystem. The campus is set in a vibrant and cosmopolitan area, offering abundant opportunities for travel, entertainment and cultural experiences, with Sharjah International Airport minutes away and Dubai International Airport only 30 minutes from campus. A number of schools aligned with various international curricula are located nearby.&nbsp;</p><br> <p>AUS is licensed and its programs are accredited by the Commission for Academic Accreditation of the Ministry of Higher Education and Scientific Research of the United Arab Emirates. AUS has been accredited in the United States of America by the Middle States Commission on Higher Education (1007 North Orange Street, 4th Floor, MB #166, Wilmington, DE 19801 USA) since June 2004.</p><br> <p>For more information, please visit www.aus.edu.</p><br> <p><strong>ABOUT SHARJAH AND THE UNITED ARAB EMIRATES:</strong>&nbsp;​UAE is home to more than 10 million people from over 200 nationalities. Sharjah is the third most populous of the UAE’s seven emirates after Dubai and Abu Dhabi. For more information, see&nbsp;<strong>https://u.ae/en/about-the-uae</strong>. Sharjah is widely regarded as a center of culture and education and serves as home to an industrious and dynamic population. Like the UAE, Sharjah provides a safe and comfortable environment that offers easy access to the UAE’s many beaches, the Hajar Mountains and a multitude of leisure establishments, all within a short driving distance. Given the country’s location and robust transportation infrastructure, travel to Asia, Africa and Europe is easy. These are advantages that are easily accessible given that Sharjah takes facilitating work-life balance seriously as is evidenced by it having instituted a four-day workweek.</p><br> <br> </div>

<ul><li>Minimum <strong>2+ years of professional sales experience</strong> in the coatings industry.</li><li>Strong understanding of the UAE coatings market, including local market dynamics and customer segments.</li><li>Established customer relationships and a strong network within the coatings industry.</li><li>Experience with leading paint and coatings brands in the UAE will be highly preferred.</li><li>Familiarity with coating product ranges, market positioning, and customer requirements.</li><li>Strong communication, negotiation, and business development skills.</li></ul><p><br></p>

<p>A well-organised company is looking for a responsible and detail-oriented Office Coordinator to manage daily administrative activities, coordinate office requirements, maintain records, and support smooth communication between departments.</p> <p>Key Responsibilities</p> <p>Coordinate daily office operations and administrative activities.</p> <p>Manage incoming calls, emails, and general enquiries.</p> <p>Organize meetings, appointments, and office schedules.</p> <p>Maintain files, documents, and company records.</p> <p>Prepare reports, letters, and administrative documents.</p> <p>Monitor office supplies and coordinate procurement requests.</p> <p>Requirements</p> <p>Diploma or bachelor&#8217;s degree in Business Administration or a related field is preferred.</p> <p>Previous office coordination or administrative experience is an advantage.</p> <p>Good knowledge of Microsoft Office applications.</p> <p>Strong organizational and time-management skills.</p> <p>Excellent written and verbal communication abilities.</p> <p>Ability to multitask and handle responsibilities efficiently.</p> <p>Preferred Skills</p> <p>Office Coordination | Administrative Support | Document Management | Microsoft Office | Scheduling | Communication | Record Keeping | Time Management</p> <p>Category: Administration<br /> Industry: Corporate Services / Business Administration / Office Management</p> <p>To apply, share your CV at:<br /> hr.ninaaj@gmail.com</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span>This role is responsible for managing day-to-day accounting tasks, ensuring compliance with International Financial Reporting Standards (IFRS) and internal policies. The role requires strong attention to detail, coordination with cross-functional teams, and the ability to handle complex reconciliations and reporting tasks. This position plays a key role in supporting audits, improving financial processes, and delivering timely financial insights to support management decisions.</span></span></p><br><br>Responsibilities:<br><p><span><u>The post holder will:</u></span></p><br><ul><li><p><span>Perform and review general ledger accounting entries and ensure they are accurate, complete, and compliant with IFRS and internal policies.</span></p><br></li><li><p><span>Coordinate and lead monthly, quarterly, and annual closing activities, ensuring timelines and accuracy are met.</span></p><br></li><li><p><span>Manage the reconciliation of balance sheet accounts and investigate discrepancies in a timely and efficient manner.</span></p><br></li><li><p><span>Maintain and monitor fixed asset registers, including capitalization, depreciation, disposal, and physical verification.</span></p><br></li><li><p><span>Process intercompany transactions and ensure timely reconciliations and settlements.</span></p><br></li><li><p><span>Support the preparation of financial statements and related schedules for internal and external stakeholders.</span></p><br></li><li><p><span>Ensure accruals, prepayments, and provisions are accurately recorded and substantiated with proper documentation.</span></p><br></li><li><p><span>Assist in the preparation of audit schedules and respond to internal and external audit queries.</span></p><br></li><li><p><span>Support VAT compliance, including preparation and review of VAT returns and reconciliations.</span></p><br></li><li><p><span>Collaborate with the procurement, treasury, and operations teams to ensure alignment and timely flow of financial information.</span></p><br></li><li><p><span>Assist in implementing and maintaining internal controls to safeguard company assets and improve financial reporting.</span></p><br></li><li><p><span>Participate in the implementation and continuous improvement of ERP and accounting systems.</span></p><br></li><li><p><span>Identify and drive process improvements for greater efficiency, accuracy, and compliance.</span></p><br></li><li><p><span>Mentor and support junior accountants by reviewing their work and guiding them on accounting best practices.</span></p><br></li><li><p><span><span>Keep abreast of changes in accounting regulations, policies, and systems to ensure ongoing compliance and operational excellence.</span></span></p><br></li></ul><br>Qualifications:<br><p><span>Education and Certification</span></p><br><ul><li><p><span>Bachelor’s degree in Accounting, Finance, or Commerce is required.</span></p><br></li></ul><p><span>Knowledge and Skills</span></p><br><ul><li><p><span>Strong knowledge of IFRS, general accounting principles, and healthcare industry financial processes.</span></p><br></li><li><p><span>Proficient in ERP systems such as SAP, Oracle, or Microsoft Dynamics.</span></p><br></li><li><p><span>Advanced skills in Microsoft Excel and financial reporting tools.</span></p><br></li><li><p><span>Excellent analytical, organizational, and problem-solving skills.</span></p><br></li><li><p><span>High attention to detail and ability to meet tight deadlines.</span></p><br></li><li><p><span>Strong communication and interpersonal skills to collaborate across departments.</span></p><br></li><li><p><span>Ability to manage multiple priorities in a fast-paced environment.</span></p><br></li></ul><p><span>Senior Accountant benefit from having experience/competency in:</span></p><br><ul><li><p><span>Healthcare finance and accounting practice</span></p><br></li><li><p><span>Fixed asset and intercompany accounting</span></p><br></li><li><p><span>Financial closing and reporting cycles</span></p><br></li><li><p><span>Audit support and documentation</span></p><br></li><li><p><span>VAT compliance and reporting</span></p><br></li></ul><p><span>Experience</span></p><br><ul><li><p><span>6+ years of relevant accounting experience, preferably in a healthcare or shared services environment.</span></p><br></li><li><p><span><span>Experience in managing month-end closings and reconciliations is essential.</span></span></p><br></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Senior Inventory Support <p><strong>Senior Inventory Support</strong></p><br> <p><strong>Location</strong>: Dubai, DIP. Will be required to travel to their Abu&nbsp;Dhabi office once/few times a week.</p><br> <p>We are hiring a Senior Inventory Support professional to support day-to-day inventory operations, ERP accuracy, stock reconciliation, reporting, and inventory controls within a manufacturing environment.</p><br> <p>This role is based in Dubai &amp; Abu Dhabi and requires regular travel between warehouse and production locations.</p><br> <p><strong>Key Requirements</strong></p><br> <ul><li>Bachelor's degree or diploma in Supply Chain, Logistics, Inventory Management, Business Administration, or a related field.</li><li>4–7 years of relevant experience in inventory, warehouse, supply chain, or manufacturing operations.</li><li>Manufacturing industry experience is mandatory.</li><li>Candidates from a chemical manufacturing setup or similar process-manufacturing environment will be highly preferred.</li><li>Strong experience in inventory transactions, stock reconciliation, inventory controls, and documentation.</li><li>Hands-on experience with ERP systems such as SAP, Oracle, Microsoft Dynamics, Odoo, or similar platforms.</li><li>Advanced Microsoft Excel skills, including Pivot Tables, XLOOKUP/VLOOKUP, SUMIFS, and data analysis.</li><li>Experience in physical stock counting and cycle count processes.</li><li>Experience managing inventory across multiple production sites is preferred.</li><li>Valid UAE driving licence is required.</li><li>Ability and willingness to travel between warehouse and production locations as operationally required.</li><li>Strong attention to detail, analytical skills, communication skills, and ability to work effectively with cross-functional teams</li></ul> <p><strong>Key Responsibilities</strong></p><br> <ul><li>Support daily inventory activities for raw materials, packaging materials, work-in-progress (WIP), and finished goods.</li><li>Ensure all stock receipts, issues, transfers, returns, and adjustments are accurately recorded in the ERP system.</li><li>Monitor inventory transactions and follow up on pending, incomplete, duplicate, or incorrect entries.</li><li>Coordinate with Warehouse, Production, Procurement, Finance, and Logistics teams to ensure accurate and timely movement of materials.</li><li>Perform regular reconciliation between physical stock and ERP records.</li><li><span>Investigate stock variances, identify root causes, and prepare variance reports with supporting documentation.</span></li><li>Support monthly inventory closing and reconciliation activities.</li><li>Coordinate and support scheduled physical inventory counts and cycle counts.</li><li>Prepare count sheets, record physical count differences, and ensure reconciliations are completed within agreed timelines.</li><li>Prepare daily, weekly, and monthly inventory reports, dashboards, and management updates.</li><li>Monitor and report on inventory accuracy, stock movements, adjustments, pending transactions, cycle-count status, and slow-/non-moving inventory.</li><li>Maintain accurate records for goods receipts, material issues, transfers, returns, and stock adjustments.</li><li>Ensure all inventory adjustments have the required approvals and supporting documentation.</li><li>Support internal and external audits by providing inventory reports and documentation as required.</li><li>Maintain ERP master-data accuracy, including item codes, descriptions, units of measurement, and warehouse locations.</li><li>Identify process gaps and support improvements to inventory controls, reporting, automation, SOPs, and work instructions.</li></ul> <br> <br> </div>

Customer Experience & After-Sales Operations Manager - Luxury Furniture <br>Job Overview<br>The Customer Experience & After-Sales Operations Manager will oversee the end-to-end customer journey from sales order processing through delivery, installation and after-sales service. The role will ensure that customer orders are processed accurately and efficiently, while coordinating with Sales, Production, Logistics, Delivery, Installation and Service teams to provide a seamless premium customer experience. The position will also take ownership of customer complaints, claims, repairs, replacements and service issues, ensuring timely resolution and maintaining high customer satisfaction.<br>Key Responsibilities<br>Oversee the end-to-end sales order process, from confirmed order through delivery and installation. Ensure customer orders, quotations, product details, delivery requirements and documentation are accurate and complete. Coordinate closely with Sales, Sales Admin, Production, Logistics, Delivery and Installation teams to ensure smooth order fulfilment. Monitor order status, product availability, delivery schedules and installation timelines. Keep customers informed about order progress, delivery schedules and installation requirements. Act as the key point of escalation for customer concerns and operational issues. Manage after-sales service, customer complaints, product claims, delivery damages and installation issues. Coordinate with technical, QA/QS and service teams to assess and resolve customer claims. Manage repairs, replacements and goodwill solutions within approved company guidelines. Follow up with internal teams and third-party service providers to ensure issues are resolved within agreed timelines. Monitor customer satisfaction throughout the delivery, installation and after-sales journey. Identify recurring customer issues and recommend improvements to processes and service quality. Develop and implement SOPs and processes to improve customer experience and after-sales efficiency. Maintain accurate records of orders, customer complaints, claims and service cases in the ERP/CRM system. Prepare regular reports and dashboards covering order status, delivery, installation, claims, complaints and customer satisfaction. Manage and monitor third-party delivery and installation partners against agreed service standards. Lead and support the Sales Administration / Customer Service / After-Sales team. Drive continuous improvement in order processing, fulfilment and after-sales operations.<br>Education & Experience<br>Bachelor's or Master's degree in Business Administration, Operations, Supply Chain, Logistics, Customer Experience or a related field.8+ years of experience in Sales Operations, Customer Experience, Order Management, After-Sales, Customer Service or Order Fulfilment. Previous experience in a managerial or senior process ownership role. Strong experience in sales order processing and order fulfilment. Hands-on experience managing delivery, installation, customer complaints and after-sales service. Experience in furniture, interiors, luxury retail, kitchens, wardrobes, made-to-order products or project-based businesses is preferred. Experience working with ERP/CRM systems, preferably Microsoft Dynamics. Experience managing internal teams and external service providers. Strong understanding of customer claims, repairs, replacements and service recovery.<br>Key Skills<br>Customer Experience Management After-Sales Operations Sales Order Processing Order Fulfilment Delivery & Installation Coordination Customer Claims & Complaint Management CRM / ERP Management Service Recovery Process Improvement Team Management Stakeholder Management Reporting & KPI Management Problem Solving Strong Communication & Negotiation

<p>Role</p> Own the divisional Security Solutions P&amp;L and strategy: revenue plan, budget landing and multi-year growth targets across network and sellable revenue<br> Serve as the single accountable SSO owner for the division, building trusted relationships with division leadership, product, sales, and synergy teams<br> With key stakeholders, build and execute the divisional plan, including translating regional product strategy into market-specific execution, and accelerate time-to-revenue <br> Feed structured market intelligence back into the regional product and commercialization teams to shape roadmap, pricing and go-to-market<br> Represent SSO externally in vendor relationships and different buying centers. Act as voice of customer for the division <br> Represent the division in regional business reviews, QBRs and budget cycles with a clear, data-backed narrative<br> <br>All About You<br> Proven P&amp;L or commercial ownership at scale, ideally in payments, security or enterprise technology<br> Credibility with senior client stakeholders and internal sales leadership, and able to lead cross-functional teams without direct reporting lines<br> Strong commercial and analytical judgement pricing, revenue drivers, penetration and forecasting<br> Deep market knowledge of the relevant division, including regulatory and competitive dynamics<br> Comfort operating in matrixed, fast-moving environments with a bias to execution <p> </p> <p> </p> <p> <b>Corporate Security Responsibility</b> </p> <p> <br>All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:</p> <ul> <li> <p>Abide by Mastercard s security policies and practices;</p> </li> <li> <p>Ensure the confidentiality and integrity of the information being accessed;</p> </li> <li> <p>Report any suspected information security violation or breach, and</p> </li> <li> <p>Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.</p> </li> </ul> <p> </p> <br> <p> </p> <br> <p> </p> <br> <p> </p><p><strong>Desired Candidate Profile</strong></p>All About You<br>Proven P&amp;L or commercial ownership at scale, ideally in payments, security or enterprise technology<br>Credibility with senior client stakeholders and internal sales leadership, and able to lead cross-functional teams without direct reporting lines<br>Strong commercial and analytical judgement pricing, revenue drivers, penetration and forecasting<br>Deep market knowledge of the relevant division, including regulatory and competitive dynamics<br>Comfort operating in matrixed, fast-moving environments with a bias to execution