وظائف مدير سياحة - ابو ظبي الإمارات

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <div dir="rtl"><p><span><span>§</span></span><span><span>Identifying and assessing customer needs, planning and outlining a seamless and coherent customer experience, and ensuring satisfaction</span><span>and adherence to the Authority and Dubai Government quality standards</span></span></p><br><p><span><span>§</span></span><span><span>Building ongoing, sustainable relationships with customers through open and interactive communication and employing methods and tools that ensure accurate, correct, complete information is provided and used effectively</span></span></p><br><p><span><span>§</span></span><span><span>Handling customer complaints and providing appropriate solutions and alternatives within defined timeframes, and following up to ensure optimal resolution in coordination with relevant regulatory units</span></span></p><br><p><span><span>§</span></span><span><span>Keeping records of customer interactions and processing complaint-related documents and files</span></span></p><br><p><span><span>§</span></span><span><span>Preparing and implementing policies, systems, and procedures related to suggestions and complaints and monitoring their application at the Authority level in coordination with related regulatory units</span></span></p><br><p><span><span>§</span></span><span><span>Responding to customer inquiries and handling their suggestions and complaints in line with related guidelines, policies, and standards</span></span></p><br><p><span><span>§</span></span><span><span>Analyzing root causes of recurring problems related to customer service and identify potential corrective actions in collaboration with all related regulatory units, and follow up on implementation and assess results</span></span></p><br><p><span><span>§</span></span><span><span>Working closely with all related regulatory units to develop appropriate implementation plans for recommendations aimed at improving the level and quality of services provided and monitor their execution</span></span></p><br><p><span><span>§</span></span><span><span>Working closely with all relevant regulatory units to prepare call scripts and FAQs from customers</span></span></p><br><p><span><span>§</span></span><span><span>Managing the Customer Suggestions and Complaints System and coordinating and following up with all regulatory units to activate and apply the approved suggestions and complaints systems</span></span></p><br><p><span><span>§</span></span><span><span>Supervising the contact center and reporting results, complaints, and suggestions received through it to the relevant regulatory units, and coordinating with all internal and external stakeholders to implement and monitor the closure of improvement plans related to customer feedback and the contact center</span></span></p><br><p><span><span>§</span></span><span><span>Providing input for risk analysis and management related to the sector and developing risk-mitigating plans in coordination with the relevant regulatory unit in the Strategy Sector.</span></span></p><br><p><span><span>§</span></span><span><span>Preparing and following up on the annual operational plan for the department, including projecting performance indicators, targets, projects, and programs, and identifying budget needs and submitting to the Department Manager for approval</span><span>.</span></span></p><br><p><span><span>§</span></span><span><span>Supervising the preparation, execution, and analysis of customer satisfaction measures and surveys periodically and comprehensively, ensuring results are used to develop and improve services, and outlining corrective plans with involved regulatory units, with detailed reports to senior management on customer satisfaction indicators and trends regularly</span><span>.</span></span></p><br><p><span><span>§</span></span><span><span>Supervising the design and implementation of training and awareness programs for frontline staff on customer service policies and standards and best government practices to enhance their ability to provide distinguished service, raise customer satisfaction, and ensure consistent policy and procedure application at all touchpoints</span><span>.</span></span></p><br><p><span><span>§</span></span><span><span>Proposing department policies and procedures in coordination with the Planning Department and ensuring their implementation and compliance</span><span>.</span></span></p><br><p><span><span>§</span></span><span><span>Preparing and presenting performance and achievement reports and preparing and submitting data and reports according to the standard procedures</span></span></p><br><p><span><span>§</span></span><span><span>Proposing departmental improvement plans in light of Authority-approved quality and excellence standards</span></span></p><br><p><span><span>§</span></span><span><span>Contributing and providing support and working on related files within the institutional innovation and excellence agenda and other possible institutional files to achieve the strategic plan</span></span></p><br><p><span><span>§</span></span><span><span>Following up on applying the World Star rating system standards, implementing projects and initiatives arising from assessments in the center, and coordinating with other departments to meet system requirements</span></span></p><br><p><span><span>§</span></span><span><span>Discussing center performance reports, results of mystery shopper studies, surveys, and happiness index observations, and proposing corrective actions</span></span></p><br><p><span><span>§</span></span><span><span>Continuously following up on any notes related to improving service quality and customer happiness, implementing recommendations from the main team "Seven-Star Service Standard Compliance Team", compiling ideas for improvement and employee satisfaction, and proposing development initiatives</span></span></p><br><p><span><span>§</span></span><span><span>Commitment to applying information security policies and procedures, maintaining data confidentiality, and informing the information security officer of any violations or breaches of approved policies</span></span></p><br><p><span><span>§</span></span><span><span>Commitment to occupational safety and health policies and procedures and to the environmental management system policy applied at the Authority</span></span></p><br><p><span><span>Performing other duties related to the job as assigned</span><span>.</span></span></p><br> <p><span><span>Bachelor's degree in Business Administration or Customer Service Management or Customer Happiness Management or Marketing and Public Relations Management or equivalent from an accredited university.</span></span></p><br><p><span><span>§</span></span><span><span>7 years and above of related work experience.</span></span></p><br></div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are looking for a Client Solutions Manager to support TikTok’s Tourism book of business. In this role, you will partner with tourism boards, destination marketers, attractions, media agencies, and internal teams to develop advertising strategies that inspire travel and deliver measurable business results. The ideal candidate has experience in digital advertising, media performance, or client consulting. They should understand how to translate destination priorities and traveler insights into effective full-funnel strategies, from building awareness and consideration to driving visits, bookings, and other conversion outcomes. Key Responsibilities: - Own strategic relationships with tourism advertisers, agencies, and senior stakeholders. - Develop a deep understanding of each client’s business objectives, priority destinations, source markets, target travelers, and seasonal calendar. - Build account strategies that support destination campaigns, key travel periods, events, attractions, and visitor growth objectives. - Translate client priorities into full-funnel TikTok solutions across awareness, consideration, and performance. - Guide campaign planning and execution, including audience strategy, creative recommendations, optimization, and measurement. - Analyze campaign and market data to identify performance trends, growth opportunities, and clear next steps. - Lead regular business reviews and present recommendations that connect media performance with client outcomes. - Advise clients on TikTok best practices, platform capabilities, creative effectiveness, signals, and measurement solutions. - Partner with Sales, Creative, Product, Measurement, Solutions Engineering, and Operations teams to address client challenges and deliver against account plans. - Identify opportunities to increase product adoption and unlock incremental investment. - Maintain a strong understanding of travel trends, traveler behavior, competitive activity, and developments across the tourism sector. - Represent the needs of tourism clients internally and contribute insights that help strengthen TikTok’s solutions for the category. Minimum Qualifications: - Bachelor’s degree in advertising, marketing, business, or a related field, or equivalent practical experience. - 5+ years of experience in client solutions, account management, digital advertising, media, marketing, consulting, or tourism. - Fluent verbal and written communication skills in English and Arabic due to the nature of the role working with Arabic speaking clients. - Demonstrated experience managing complex client relationships and influencing senior stakeholders. - Solid understanding of digital campaign planning, execution, optimization, and reporting. Preferred Qualifications: - Ability to interpret data and translate findings into practical business recommendations. - Experience working across multiple teams and managing competing priorities in a fast-paced environment. - Excellent presentation, communication, stakeholder management, and problem-solving skills.</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary: <br> <p>The Holiday Manager is responsible for planning, coordinating, administering, and monitoring employee leave and holiday programs across the organization. This role ensures compliance with company policies and labor regulations while maintaining adequate workforce coverage and supporting employee well-being.</p><br><br> Key Responsibilities: <br> <ul> <li><ul><li>Promoting and selling Holidays &amp; Travel products, handling leisure-related tasks to ensure company profitability and achieving targets&nbsp;</li><li>Lead a team of travel consultants, providing training and support to foster a culture of excellence and innovation.</li><li>Ensure compliance with travel regulations and safety protocols, maintaining high standards of service and customer care.</li><li>Develop partnerships with tourism boards and local attractions to enhance package appeal and value.</li><li>Analyze sales data and performance metrics to inform future strategies and optimize holiday offerings.</li><li>Manage client communications effectively, providing timely updates and addressing concerns to enhance customer satisfaction.</li><li>Coordinate with marketing teams to promote holiday packages through compelling campaigns and outreach strategies.</li><li>Oversee all logistical aspects of holiday planning, from itinerary creation to on-ground support, ensuring seamless execution.</li><li>Monitor holiday trends and customer feedback to continuously improve offerings and introduce innovative travel experiences.</li><li>Negotiate contracts with hotels, airlines, and local vendors to secure the best rates and services for clients, leveraging industry connections.</li><li>Design and curate personalized holiday packages that cater to diverse client preferences and budgets, ensuring exceptional experiences.</li><li>Develop Marketing Strategies to Promote &amp; sell all products &amp; services.</li></ul></li> </ul> <br> Requirements: <br> <ul> <li><ul><li>Bachelor's degree in Tourism Management, Business Administration, or a related field, with a strong academic record.</li><li>Strong organizational skills with attention to detail, ensuring all aspects of holiday planning are executed flawlessly.</li><li>Creative problem-solving abilities, allowing for quick adaptation to changes and unexpected challenges.</li><li>Exceptional interpersonal skills, with the ability to build relationships and resolve issues effectively.</li><li>Strong analytical skills with the ability to interpret market trends and customer preferences for strategic planning.</li><li>Bilingual proficiency in English and another language preferred, enhancing communication with diverse clients.</li><li>10 years of experience in manager role -travel management, sales, or related roles, showcasing a proven track record of success.</li><li>Industry certifications such as IATA, or similar, indicate a commitment to professional development and expertise.</li><li>Experience in managing complex travel itineraries and vendor relationships, with a strong focus on customer satisfaction</li><li>Computer literate in MS Office &amp; Windows</li></ul></li> </ul> <br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Experience Required:</b> Minimum 5 Years in Travel, Tourism, or Visa Immigration Sector</p><p><b>Location:</b> Dubai, UAE</p><p><b>About the Role:</b></p><p>We are looking for a dynamic, charismatic, and result-driven <b>Business Development &amp; Marketing Manager</b> with at least 5 years of proven experience in the travel, tourism, and visa immigration industry. The ideal candidate must possess exceptional Public Relations (PR) skills, fluency in communication, and the confidence to represent our brand on camera, social media, and live sessions. You will be responsible for driving international B2B partnerships, managing office administration, and scaling our company's profitability through innovative product expansions.</p><p><b>Key Responsibilities:</b></p><ul><li><b>B2B Expansion &amp; Partnerships:</b> Identify, negotiate, and finalize B2B contracts with international travel agencies, tour operators, and corporate partners across different countries.</li><li><b>Profit Growth &amp; Product Innovation:</b> Introduce new revenue-generating products, tourism packages, and value-added services to maximize company profits.</li><li><b>Digital Presence &amp; On-Camera Marketing:</b> Lead our video content strategy for platforms like TikTok and Instagram. Act as the face of the company by hosting live Q&amp;A sessions, addressing client inquiries, and showcasing a strong brand personality.</li><li><b>Public Relations (PR) &amp; Communications:</b> Build and maintain strong rapport with corporate clients, stakeholders, and international partners with excellent verbal and written communication.</li><li><b>Office Administration:</b> Oversee daily office operations, streamline administrative tasks, and ensure smooth coordination between different departments.</li></ul><p><b>How to Apply:</b></p><p>Interested candidates with relevant industry experience and strong communication skills may share their CV along with a short introduction video clip.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Requirements &amp; Candidate Profile:</b></p><ul><li>Minimum <b>5 years of experience</b> working specifically in a Travel, Tourism, or Visa Consultancy firm.</li><li>Outstanding <b>PR (Public Relations) and networking skills</b> with a proven track record of closing international B2B deals.</li><li>Fluent in English with exceptional interpersonal and communication skills.</li><li>Confident on camera, comfortable creating engaging promotional videos, and skilled at hosting live client interaction sessions.</li><li>Strong business acumen with the ability to identify growth opportunities and manage day-to-day office administration.</li><li>Quick learner, proactive, and target-oriented.</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Job Description<br><br><p>We are seeking a dynamic and results-driven Assistant Director of Sales to join our team in Abu Dhabi, United Arab Emirates. In this pivotal role, you will partner with the Director of Sales to drive revenue growth, expand our client base, and establish our organization as a market leader. You will combine strategic vision with hands-on execution, leading sales initiatives while mentoring team members and fostering a collaborative, innovative sales culture. This position offers the opportunity to make a meaningful impact on our business performance while developing your leadership capabilities in a fast-paced, customer-focused environment.</p><br><ul><li>Collaborate with the Director of Sales to develop and execute comprehensive sales strategies that align with organizational goals and market opportunities across all business segments</li><li>Lead and mentor sales team members, providing coaching, performance feedback, and professional development opportunities to maximize individual and team productivity</li><li>Identify emerging business trends, market opportunities, and competitive insights to inform strategic recommendations and drive continuous business improvement</li><li>Manage a portfolio of key accounts while actively prospecting and developing new business opportunities that expand our client base and revenue streams</li><li>Develop and present detailed sales proposals and action plans to the Director of Sales on a monthly and quarterly basis, supported by thorough market analysis and financial projections</li><li>Oversee pricing strategies and budget allocation in collaboration with the revenue management team, providing clear rationale and data-driven analysis throughout the operating year</li><li>Organize and execute strategic sales trips and client familiarization events, ensuring effective relationship building and opportunity identification in target markets</li><li>Maintain and cultivate relationships with government authorities, tourism boards, and industry stakeholders to enhance organizational visibility and identify commercial opportunities</li><li>Monitor and analyze sales performance metrics, revenue targets, and key performance indicators to track progress against goals and implement corrective actions as needed</li><li>Participate actively in industry forums, trade shows, and business functions as a company spokesperson, representing the organization and promoting our brand positioning</li><li>Oversee online distribution channels and manage relationships with third-party partners and online travel agencies to optimize market reach and revenue generation</li><li>Support the events and operations teams by identifying synergies, monitoring performance, and incorporating business development opportunities into overall organizational strategy</li><li>Contribute to the recruitment and screening of new sales associates, ensuring alignment with team culture and performance standards</li><li>Practice professional account qualification consistently, evaluating client needs, budget parameters, space requirements, and competitive positioning to maximize sales effectiveness</li></ul><br>Qualifications<br><br><ul><li>Diploma or degree in Sales, Business Administration, Hospitality Management, Tourism, or related field</li><li>Minimum 2 years of experience in a sales management or assistant director capacity, or minimum 3 years of progressive experience in sales, account management, or business development</li><li>Proven track record of achieving and exceeding sales targets and revenue goals through strategic planning and execution</li><li>Strong proficiency with Microsoft Office Suite (Excel, Word, PowerPoint) and CRM software platforms</li><li>Demonstrated expertise in financial analysis, budget management, and revenue forecasting</li><li>Excellent interpersonal and communication skills with the ability to build and maintain relationships at all organizational levels</li><li>Advanced analytical and problem-solving capabilities with strong attention to detail and data-driven decision-making</li><li>Leadership experience with the ability to motivate, mentor, and develop team members in a collaborative environment</li><li>Strategic thinking and business acumen with the ability to identify market opportunities and develop innovative solutions</li><li>Strong negotiation and consultative selling skills with a customer-focused mindset</li><li>Proficiency in market analysis, competitive positioning, and sales forecasting methodologies</li><li>Excellent time management and organizational skills with the ability to manage multiple priorities and meet deadlines</li><li>Flexibility and adaptability in a dynamic, fast-paced business environment</li><li>Fluency in English (reading, writing, and oral communication); additional language proficiency is a plus</li><li>Willingness to travel as required for business development and client relationship management</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> This role is responsible for maximizing the hotel's revenue potential by developing and executing strategic marketing initiatives that drive occupancy, enhance brand awareness, and promote the profitable utilization of hotel facilities and services. Additionally, ensuring the efficient management of all marketing and communications activities in accordance with Hyatt's corporate strategies, brand standards, and business objectives. This includes the planning, implementation, monitoring, and evaluation of integrated marketing communications programs encompassing advertising, promotions, public relations, digital marketing, branding, graphic design, and collateral development.<br><strong><u>Main Duties:</u></strong><br><ul><li>Develop and execute integrated marketing communication strategies encompassing advertising, public relations, promotional campaigns, branding, digital marketing, and collateral to support the hotel's business and revenue objectives.</li><li>Monitor, analyze, and evaluate campaign performance through ROI measurement, media tracking, and key performance indicators, implementing improvements to maximize results.</li><li>Build and maintain strong relationships with local and international media, journalists, influencers, tourism bodies, and industry partners to enhance brand visibility and reputation.</li><li>Lead the hotel's public relations initiatives, ensuring consistent and impactful media coverage of promotions, events, achievements, and brand campaigns.</li><li>Monitor media coverage and public perception of the hotel across local and international markets, proactively identifying opportunities and mitigating potential reputation risks.</li><li>Assess advertising opportunities and coordinate media campaigns, ensuring alignment with brand standards, target audiences, approved budgets, and business goals.</li><li>Develop and implement strategic partnerships and promotional collaborations with banks, airlines, credit card companies, luxury retailers, and other relevant partners.</li><li>Conduct ongoing market research and competitor analysis, providing insights and recommendations to strengthen the hotel's market position and commercial performance.</li><li>Oversee Food &amp; Beverage marketing and promotional activities, ensuring brand consistency, creative excellence, and alignment with current market trends.</li><li>Maintain and regularly update marketing and communications resources, including press kits, media databases, photographic libraries, communication manuals, and multilingual marketing materials.</li><li>Manage marketing budgets and expenditure records, ensuring accurate tracking of spending, commitments, and available resources throughout the fiscal year.</li><li>Represent the hotel at industry, community, and networking events while fostering relationships with key stakeholders and supporting special projects and initiatives.</li></ul><br><br><b>Qualifications:</b><br><ul><li>Bachelor's degree in Marketing, Communications, Hospitality Management, Business Administration, or a related field, preferably from a recognized institution.</li><li>3-5 years of experience in a Marketing &amp; Communications role or similar position within a luxury hotel environment, preferably with an international hospitality brand.</li><li>Strong understanding of luxury brand positioning, guest engagement, reputation management, media relations, and the expectations of high-end clientele.</li><li>Proven experience in developing and executing integrated marketing, public relations, and promotional campaigns that drive brand awareness, guest acquisition, and revenue growth.</li><li>Excellent communication, networking, and stakeholder management skills, with the ability to build strong relationships with media, influencers, VIP guests, tourism authorities, and business partners.</li><li>Strong commercial acumen and analytical capabilities, including experience in campaign performance analysis, budget management, market intelligence, and competitor benchmarking within the luxury hospitality sector.</li></ul><br> </div>

Role : Accommodation/Hotel Manager [Emarati Talent pool]Location : Ajman-UAESalary : AED 30000-35000 all inclusive<br>Responsibilities :Managing overall day-to-day operation of the property, accommodations ensuring a high standard of guest service, efficient accommodation & Facility operations, employee performance, and financial results. The role involves managing front office, housekeeping, guest relations, maintenance coordination, and other operational functions to ensure a safe, comfortable, and positive guest experience.<br>Key Role:Oversee the daily operations of the hotel/accommodation facility. Ensure excellent guest service and promptly resolve guest complaints or concerns. Manage front office, reservations, housekeeping, and accommodation-related operations. Monitor room availability, occupancy, check-ins, check-outs, and room standards. Coordinate with housekeeping and maintenance teams to ensure rooms and facilities are clean, safe, and well maintained. Recruit, train, supervise, and motivate staff while maintaining high performance standards. Prepare staff schedules and ensure adequate staffing levels. Monitor operating costs, budgets, revenue, and departmental performance. Implement and maintain operational policies, procedures, and service standards. Ensure compliance with health, safety, hygiene, licensing, and company requirements. Monitor guest feedback and implement improvements to service quality. Coordinate with suppliers, contractors, and external service providers when required. Work closely with sales and marketing teams to support occupancy and revenue targets. Prepare operational reports and provide regular updates to senior management/owners. Identify opportunities to improve efficiency, guest satisfaction, and profitability. Required Skills & Qualifications Must have a Bachelors degree in Hotel Management, Hospitality, Tourism, Business Administration, or a related field. Previous experience in hotel, serviced apartment, resort, or accommodation management. Strong leadership, communication, and interpersonal skills. Excellent customer-service and communication skills in English and arabic.<br>Email Cvs to zeena@hirerightt.com

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>"Why work for Accor?</p><br><p>Guided by our purpose <strong>“Pioneering the Art of Responsible Hospitality, Connecting Cultures, with Heartfelt Care.”</strong> we empower every team member to bring their passion and creativity to life.</p><br><p>At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our team. We are committed to taking positive action in terms of business ethics and integrity, responsible tourism, sustainable development, community outreach, and diversity and inclusion. With an expansive portfolio of iconic hotels and brands, Accor offers boundless opportunities for career advancement and professional development across the globe.&nbsp;</p><br><p>Joining the team where you can be all you are, grow and create your path, work with purpose, and enjoy and feel valued.</p><br><br>Job Description<br><br><p><strong>Execution &amp; Organizing</strong></p><br><ol><li>Execution of annual marketing and communications plans, aligning activities with department budgets, ROI targets and wider business objectives.</li><li>Monitor industry, cultural, and travel trends; conduct competitive analysis.</li><li>Execute public relations activities for the hotel based on its marketing goals.</li></ol><p><strong>Brand Identity &amp; Communications Messaging</strong></p><br><ol><li>Ensure brand consistency across all guest touchpoints including signage, collateral, guest experiences, events, B2B (corporate, trade, MICE) and B2C (leisure, lifestyle) channels.</li><li>Coordinate with design and production agencies for timely delivery of marketing materials, hotel gifts and media giveaways.</li><li>Implement global/regional brand campaigns using provided guidelines and assets.</li><li>Maintain and create visual assets like photography, videography and graphics for marketing and PR, as per brand guidelines.</li></ol><p><strong>Public Relations &amp; Media Relations</strong></p><br><ol><li>Execute PR and media activities per annual strategy, covering F&amp;B, Rooms, SPA, Leisure, MICE.</li><li>Update media kit with fact sheets, executive bios, imagery, and brand content.</li><li>Support press events, visits, and familiarization trips to boost hotel exposure.</li><li>Draft news releases, articles, and executive statements to enhance brand storytelling.</li><li>Maintain media databases, mailing lists, and clipping reports for monitoring and planning.</li><li>Respond promptly to media inquiries and assist with crisis communication protocols.</li></ol><p><strong>Campaign Development &amp; Execution</strong></p><br><ol><li>Implement multi-channel campaigns aligned with annual plans and brand guidelines.</li><li>Support brand activations, sponsorship, media partnerships, events, and experiences ensuring creative excellence and maximizing engagement and interest.</li><li>Track campaign performance and recommend optimizations based on data insights.</li></ol><p><strong>Agency &amp; Partner Management</strong></p><br><ol><li>Handle daily communication with creative and PR agencies on scope, timelines, and budgets.</li><li>Coordinate hotel participation in promotions, tourism board campaigns, events and collaborations. &nbsp;</li></ol><p><strong>Financial &amp; Performance Management</strong></p><br><ol><li>Track marketing expenses and manage the MarComm budget.</li><li>Prepare regular reports on campaign performance, media coverage and ROI for leadership review .</li></ol><p><strong>Operations</strong></p><br><ol><li>Collaborate with Sales, F&amp;B, Spa, Rooms, Loyalty and Events to align marketing and communications initiatives with operational needs.</li><li>Support T&amp;C in managing the hotel’s LinkedIn presence, amplifying media coverage and executive thought leadership.</li></ol><p><strong>Administration</strong></p><br><ol><li>Maintain an organized archive of marketing materials, media assets, and key reports.</li><li>Distribute monthly calendars, media schedules, and campaign performance reports.</li><li>Daily media monitoring, compile clipping files, share summaries with leadership and PR teams.</li></ol><br>Qualifications<br><br><p><strong><strong>Qualifications &amp; Requirements</strong></strong></p><br><ul><li>Bachelor’s degree in Marketing, Communications, Public Relations, Business Administration, or a related field.</li><li>3-5 years of hands-on Marketing and PR experience preferably in hospitality or a consumer‑focused industry.</li><li>Strong copywriting and editing skills, with attention to detail.</li><li>Experience managing agency relationships and coordinating multi‑channel campaigns.</li><li>Ability to work effectively in a fast‑paced, team‑oriented environment.</li><li>Knowledge in brand communication tools and platforms. Experience in media relations, press release writing, event planning, content creation, and managing design and production of marketing collaterals.</li><li>Familiarity with basic design software (Canva, Adobe Suite) and internal communication platforms.</li><li>Understanding of branding, public relations, storytelling, guest engagement, and cross-functional campaign coordination. Experience in managing marketing agencies and creative vendors is a plus.</li></ul><br>Additional Information<br><br><p>Experience is an asset.<br>Prior experience working in Hospitality field<br>Fluency in English<br>Additional languages are a plus<br>Our commitment to Diversity &amp; Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Job Purpose</b> <br><p>Assists in managing and growing the existing online travel agencies (OTAs) and API partners across all current and new Airlines/Hubs in the respective network. To effectively service OTA account relations, communication and development with focus on the retention and expansion of the revenue and market share. Also responsible to source for new OTA connections and to liaise with the technology team to connect them to company’s platform.</p><br><br><b>Key Result Responsibilities</b> <br><p>1. Builds effective relationships with key decision makers within the portfolio of OTA and uses every opportunity to maintain existing accounts and source new ones, as well, to enhance the company’s brand presence on the online portals and websites.<br>2. Implements and runs a pro-active and effective OTA accounts management process and communication structure to ensure commercial objectives are fully understood and targets are met and exceeded with clients.<br>3. Identifies new opportunities to connect with OTA partners across the network and implementing processes to bring them on the company platform.<br>4. Co-manages all new OTA connections by liaising between the Online Agencies and Technology Team to create a smooth process from both ends to bring new partners on the Airline platform.<br>5. Monitors the technical efficiency of the OTA customers’ online engines to enable their competitiveness and functionality and to supply them with day-to-day support. <br>6. Responsible for the channelling of information to and from Online Travel Agents of all accounts across the regions and for their adherence to agreed policies and procedures.<br>7. Conducts field visits to meet Online Partners, bench-mark analysis to keep abreast with competitors’ position, market conditions, and customer needs affecting market trends.<br>8. Prepares timely sales performance reports for the respective Manager to agree on necessary action and ensure increase of revenue.<br>9. Collaborates with various internal and external stakeholders to coordinate marketing campaigns and activities for Online Partners to increase Brand visibility and growth in revenue numbers.<br>10. Builds/maintains rapport with stakeholders and key customers in the respective area with an accurate database.Partners with other departments to manage existing/new OTA contracts and SLAs. <br>11. Performs any additional duties as advised by the Line Manager.</p><br><br><b>Qualifications (Academic, training, languages)</b> <br><p>Bachelor degree in Management or equivalent</p><br><br><b>Work Experience</b> <br><p>3+ years of related sales experience with considerable exposure and understanding of Airline &amp; OTA systems requirements and operations. Additional qualification in Aviation/IATA/Tourism is a plus.</p><br><br><p>E-commerce background with exposure to technical knowledge of OTA systems is desirable.</p><br><br><p>Possesses effective persuasive sales and marketing skills and techniques.</p><br><br><p>Proven skills in analyzing data and recommending effective solutions.</p><br><br><p>Effective negotiation, problem solving and decision-making skills.</p><br><br><p>Employs technical expertise and interpersonal relations to support company’s objectives.</p><br><br><p>Capable of developing reports, comparison sheets, and charts as well as utilizing statistics to identify trends and support the revenue team with recommendations.</p><br><br><p>Capable of developing and conducting power point presentations to clients.</p><br><br><p>Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Novotel and ibis World Trade Centre and ibis One Central&nbsp;are seeking a dynamic and experienced Cluster Digital Marketing Manager who will lead the strategic development and execution of the hotel’s digital marketing and e-commerce initiatives. This includes driving performance across direct and indirect digital channels, enhancing brand visibility, and optimizing digital guest touchpoints—all in alignment with Accor’s commercial objectives and digital standards. The role complements and contributes directly to the hotel’s B2C business mix while also supporting the visibility and engagement of the ALL – Accor Live Limitless loyalty program.</p><br><p>Guided by our purpose <strong>“Pioneering the Art of Responsible Hospitality, Connecting Cultures, with Heartfelt Care.”</strong> we empower every team member to bring their passion and creativity to life.</p><br><p>At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our team. We are committed to taking positive action in terms of business ethics and integrity, responsible tourism, sustainable development, community outreach, and diversity and inclusion. With an expansive portfolio of iconic hotels and brands, Accor offers boundless opportunities for career advancement and professional development across the globe.&nbsp;</p><br><p>Joining the team where you can be all you are, grow and create your path, work with purpose, and enjoy and feel valued.</p><br><p>This is an exciting entry-level role with growth opportunities for a motivated applicant. Make it your next move.</p><br><br>Job Description<br><br><ul><li>Develop and implement the hotel’s annual digital marketing strategy and budget, covering all relevant channels.</li><li>Collaborate with key stakeholders (Sales, Revenue Management, PR, F&amp;B, and Corporate Marketing) to contribute to the overall commercial strategy.</li><li>Design and execute comprehensive quarterly and yearly e-commerce plans for both direct and third-party platforms.</li><li>Manage all digital marketing efforts including SEO/SEA, paid media, social media, CRM/email campaigns, display advertising, programmatic buying, influencer partnerships, and Metasearch.</li><li>Monitor and report on performance across digital channels, analyzing key KPIs and ROI to inform decision-making.</li><li>Oversee content production and ensure brand-consistent presence across key social media platforms relevant to target markets.</li><li>Lead CRM strategy and manage third-party email marketing tools in coordination with hotel departments and in line with corporate guidelines.</li><li>Support revenue optimization by monitoring rate parity and pricing integrity across all online distribution channels.</li><li>Support awareness and engagement of Accor’s loyalty program (ALL – Accor Live Limitless) through digital campaigns, guest communications, and targeted messaging across appropriate channels.</li><li>Ensure optimal visibility, content accuracy, and conversion performance across OTA platforms.</li><li>Manage and enhance the hotel's online reputation across review sites and social platforms.</li><li>Conduct competitive benchmarking and market analysis to maintain digital leadership within the hotel’s comp set.</li><li>Identify digital trends and insights, adapting strategies to improve performance and customer engagement.</li><li>Build and maintain strong partnerships with digital agencies and external vendors.</li><li>Stay up to date with emerging digital technologies and recommend their adoption where appropriate.</li></ul><br>Qualifications<br><br><ul><li>Minimum 5 years of experience in digital marketing/e-commerce, preferably within the hospitality or retail sectors.</li><li>Bachelor’s degree in Marketing, Communications, Hospitality Management, or a related field.</li><li>Fluent in English (written and spoken); additional language(s) a plus.</li><li>Strong expertise in digital marketing strategies, tools, analytics, and platforms.</li><li>Proficiency in content marketing, CRM, paid advertising, and social media management.</li><li>Excellent communication, presentation, and relationship-building skills.</li><li>Data-driven, analytical mindset with a passion for innovation and continuous improvement.</li><li>Energetic, proactive, and results-oriented with the ability to work independently and cross-functionally.</li></ul><br>Additional Information<br><br><p><strong>Your team and working environment:</strong></p><br><p>Diverse, young and vibrant team</p><br><p><strong>Our commitment to Diversity &amp; Inclusion:</strong></p><br><p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>The Four Seasons Resort Dubai at Jumeirah Beach with its unparalleled location, fresh approach to luxury and legendary personalized service, has exceeded the high expectations in the ultra- competitive Dubai market. At Four Seasons we believe that our most important asset is our team of employees. The Four Seasons has a tremendous commitment to the development and training of all employees. We ensure that the best packages and finest management structure are in place to guarantee a stable environment in which development is second nature for our employees. Successful Four Seasons candidates will be offered once- in-a- lifetime opportunity rich in personal and professional growth. Four Seasons Dubai at Jumeirah Beach includes five outlets options - from the beachfront Sea Fu restaurant to the rooftop Mercury Lounge, and it includes 237 Dubai luxury hotel rooms – including 49 suites – subtle Arabic design motifs blend with cool, contemporary style, featuring soft backgrounds of blue or green. Dubai is the second largest of the seven Emirates that make up the United Arab Emirates, Dubai is located on the southern shore of the Arabian Gulf. Has a Sub- tropical, arid climate.<br><br><p><b><u>Sales Manager – Leisure Segment (Russia/CIS Market)</u></b></p><br><br><p><b>What you do</b></p><br><br><ul><li>Manage the leisure segment for Russia and CIS across both Four Seasons Hotels Dubai, with focus on key Travel Industry accounts, luxury agencies and Preferred Partner advisors.</li><li>Deliver agreed room revenue goals through proactive sales calls, account plans, partner mapping and clear follow-up actions.</li><li>Build and maintain strong relationships with luxury travel advisors, tour operators, DMCs, concierge partners and key market influencers.</li><li>Represent the hotels during sales trips, trade shows, roadshows, Four Seasons activations and partner events in the assigned markets.</li><li>Identify new business opportunities using market intelligence, WSO insights, Preferred Partner data, production trends and client feedback.</li><li>Lead webinars, sales presentations, FAM trips, site inspections and tailored hotel experiences to drive conversion and loyalty.</li><li>Promote Advisor ID and Preferred Partner engagement to grow qualified leisure production through preferred channels.</li><li>Stay fully updated on hotel products, seasonal offers, dining, wellness and guest experiences to confidently position both properties.</li><li>Maintain accurate account records, mailing lists, production trends, forecasts and sales activity updates.</li><li>Submit timely pre-trip plans, post-trip reports, expenses, market feedback and relevant P2P leads for sister properties.</li></ul><br><p><b>What you bring</b></p><br><br><ul><li>2-5 years of experience managing Russia and CIS markets, ideally within luxury leisure travel.</li><li>Fluent in Russian and English, with strong written and verbal communication skills.</li><li>Minimum 3 years of luxury hotel sales experience preferred, or relevant hotel operations experience.</li><li>Strong knowledge of leisure travel, luxury agencies, tour operators, Preferred Partner advisors and FIT business.</li><li>Proven sales track record with strong planning, organization, presentation and relationship-building skills.</li><li>Knowledge of Salesforce, Delphi or similar sales systems is preferred.</li><li>Cluster or multi-property experience is an advantage.</li></ul><br><p><b>What do we offer:</b></p><br><br><ul><li>Work Authorization</li><li>Competitive tax-free salary</li><li>Sales Incentive Plan</li><li>Housing allowance</li><li>Transportation Allowance</li><li>Medical and life insurance</li><li>Paid annual leave</li><li>Paid home leave ticket</li><li>End of service gratuity</li><li>Learning &amp; Development Programs</li><li>Career opportunities and international transfer</li><li>And more...</li></ul><br><p><b>Schedule</b>&nbsp;</p><br><br><ul><li>5 day per week over 48 hours&nbsp;</li></ul><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>&nbsp;</p> <p>We are currently seeking for passionate and dynamic Sales professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As a Sales Manager you are responsible to implement all sales activities and maximize business opportunities in your specific area of responsibility. The role involves implementing and executing all sales action plans and will include key responsibilities such as:<br><br>• Ensure comprehensive and complete coverage of own portfolio, covering all levels of accounts managerial and departmental executives for a comprehensive client servicing, achieving targets and maximum productivity<br>• Implement and execute all sales objectives and action plans to reach and exceed targets set<br>• Establish parameters, quotes and negotiate prices with customers for transient and group business in connection with the properties<br>• Promote and produce sales leads for Rotana within its respective areas<br>• Provide feedback on changing marketing conditions, including trends in the competition, as a result of direct sales solicitation, telephone and direct mail in its market areas<br>• Establish and maintain files of major accounts and assist Superiors in maintaining the accounts management system<br>• Ensure that selling strategies are adhered to during negotiations and maximize up selling opportunities whenever possible</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> The Sales Manager (Consortia) is responsible for driving revenue growth and strengthening the hotel's positioning within the luxury travel market through the effective management of consortia, preferred partner, and luxury travel agency relationships. This role focuses on developing strategic partnerships, expanding market share, and maximizing room night production from key luxury travel networks while ensuring alignment with the hotel's commercial objectives and brand standards. Working closely with Sales, Marketing, Revenue Management, and operational teams, the Sales Manager (Consortia) plays a key role in enhancing market presence, promoting the hotel's unique offerings, and delivering long-term business success.<br><strong><u>Main Duties:</u></strong><br><ul><li>Develop and implement strategic sales plans for consortia, luxury travel advisor networks, and preferred partner programs to drive revenue growth and increase market penetration.</li><li>Represent the hotel at industry events, roadshows, luxury travel forums, and commercial engagements to strengthen brand presence, enhance relationships, and support long-term business growth.</li><li>Establish, maintain, and strengthen relationships with key consortia accounts, luxury travel agencies, and travel advisors to maximize room night production and preferred partner engagement.</li><li>Identify new business opportunities within existing and emerging luxury travel networks, ensuring the hotel remains competitively positioned within target markets.</li><li>Conduct regular sales calls, presentations, networking events, trade shows, and client engagements to promote the hotel's offerings and generate qualified business opportunities.</li><li>Collaborate with Marketing and Revenue Management teams to develop targeted campaigns, promotional strategies, and sales initiatives that support commercial objectives and increase brand visibility.</li><li>Drive awareness and education of the hotel's facilities, accommodations, dining experiences, and guest offerings through training sessions, webinars, familiarization trips, and partner events.</li><li>Monitor account performance, production trends, market intelligence, and competitive activity to identify opportunities and implement effective account development strategies.</li><li>Build and execute detailed account plans for assigned consortia and preferred partner accounts, ensuring revenue targets and business objectives are achieved.</li><li><p>Coordinate closely with operational departments to ensure partner expectations, VIP requirements, and guest preferences are effectively communicated and delivered.</p><br></li></ul><br><br><b>Qualifications:</b><br><ul><li>Bachelor's Degree or Diploma in Hospitality Management, Business Administration, Marketing, or a related field.</li><li>Minimum 5-7 years of sales experience within luxury hotels, with proven exposure to consortia, luxury leisure, or preferred partner segments.</li><li>Strong knowledge of luxury travel networks and other preferred partnership programs.</li><li>Demonstrated track record of achieving revenue targets, developing strategic partnerships, and managing key accounts within the luxury hospitality sector.</li><li>Excellent communication, presentation, negotiation, and relationship management skills with the ability to influence internal and external stakeholders.</li><li>Strong analytical, commercial, and business planning capabilities with proficiency in sales reporting, forecasting, and account management.</li></ul><br> </div>