وظائف مهندس صناعات غذائية

<ul><li><p>· Administer and maintain all IT Network and Security aspects, configure and install various network devices and services (e.g. Routers, Switches, Firewalls). · Perform maintenance and upgrades for managed network and network security devices including firmware upgrades, hotfixes, hardening, and security configuration changes. · Design and operate Azure network connectivity using hub and spoke architecture to enforce segmentation, secure routing, and controlled east west traffic flows. · Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure. · Select and implement security tools, policies, and procedures in conjunction with the company's security team. · Integrate comprehensive metrics into the security posture of the organization. · Identify areas of weakness and vulnerability and recommends changes to meet security standards. · Facilitate security vulnerability assessments for internal and external penetration testing. · Provide technical direction and guidance to other Security Engineers, Information Technology, and the business to align with regulatory, security requirements. · Monitor Network performance and ensure system availability and reliability. · Review the logs of all devices collected through Security Event Log Manager Device. Provide Level-2/3 support and troubleshooting to resolve issues. · Liaise with vendors and customer IT personnel for problem resolution. · Ensure all Network and system configuration are appropriately documented. Cloud Management & Governance (Network & Security Scope) · Design, implement, and maintain secure cloud network architectures including Virtual Networks, Subnets, NSGs, Route Tables, VPN Gateways, and ExpressRoute connectivity. · Enforce cloud networking governance standards including IP addressing schemes, segmentation policies, and security zoning. · Ensure compliance with cloud security best practices and regulatory requirements for network isolation and traffic control. · Implement and maintain cloud firewall policies, network access controls, and secure connectivity between on-premises and cloud environments. · Monitor cloud network usage and optimize routing and bandwidth utilization. · Support cloud security posture management by enforcing least privilege access and secure connectivity models. · Participate in cloud architecture reviews to ensure network resiliency, scalability, and high availability. Managed Service Partner Coordination · Act as technical focal point for managed service providers handling network operations, SOC, NOC, and security monitoring services. · Coordinate incident response activities with service partners during network outages or security events. · Review managed service performance reports and ensure SLA and KPI compliance. · Validate vendor configuration changes and security updates before production deployment. · Participate in service review meetings and provide technical feedback on operational improvements. · Support onboarding of new vendors and technologies including knowledge transfer sessions and technical documentation validation. · Escalate critical operational risks and performance gaps to IT management. Performance Optimization & Troubleshooting · Continuously monitor network performance, latency, throughput, and packet loss across LAN, WAN, and cloud connectivity. · Identify performance bottlenecks and implement optimization strategies including QoS tuning, routing optimization, and firewall rule cleanup. · Perform root cause analysis (RCA) for major incidents and recurring network or security issues. · Conduct proactive health checks on firewalls, switches, routers, and VPN gateways. · Optimize security device performance by reviewing logging levels, policy efficiency, and inspection rules. · Support capacity planning and forecast network growth requirements. · Participate in disaster recovery testing and network resilience validation. Collaboration & Documentation · Work closely with Infrastructure, Cloud, Application, and Information Security teams to ensure end-to-end network and security alignment. · Maintain up-to-date network topology diagrams, firewall rule documentation, IP address management records, and cloud architecture diagrams. · Document standard operating procedures (SOPs) for network operations, incident handling, and security changes. · Support audit activities by providing network configuration evidence and security compliance documentation. · Participate in change advisory board (CAB) meetings and contribute technical risk assessments. · Share technical knowledge with junior engineers and operations teams through internal documentation and training sessions.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Essential: Bachelor’s degree in computer science, Information Technology, Network Engineering, Cybersecurity, or related discipline. Desirable: · Cisco Certified Network Associate (CCNA) – Mandatory or Strongly Preferred. · Cisco Certified Network Professional (CCNP) – Advantage · Fortinet NSE (NSE 4 / NSE 5 / NSE 7) or equivalent firewall certification · Strong experience in enterprise networking including TCP/IP, VLANs, routing, switching, VPN, firewall technologies, and LAN/WAN infrastructure management. · Strong experience in implementing and managing firewalls, IPS/IDS, VPNs, WAF, Zero Trust security models, vulnerability management tools, and SIEM-based SOC/NOC security monitoring. · Hands-on experience with Azure networking services, hybrid cloud connectivity, and implementation of cloud security controls and governance best practices. · Strong analytical and troubleshooting skills with the ability to work under pressure, maintain accurate documentation, communicate effectively with stakeholders and vendors, and participate in on-call and shift-based operations. Skills CCNA Azure Networking</p></li></ul><br><p>Experience: 7–10 years of experience in enterprise network and security environments, preferably within Banking, Financial Services, or regulated industries</p>

Company Description: Sealine Marine Services FZE. is emerging as a leading provider of engineered solutions to the oil and gas, marine and construction industries in United Arab Emirates. The company provides various kind of services to its national and international clients through its branches and offices.<br>The management’s operational strategy, flexibility and resources enables Sealine to reciprocate with both the Marine and Industrial sectors through its various divisions and branches.<br>To support its vigorous strategy and customer satisfaction in terms of Quality the company continues to strengthen its technical expertise, staff and support structure, thus complementing activities towards achieving its well defined goals. Sealine maintains a well equipped workshop capable to provide on-site and in-shop services through its highly qualified engineering teams.<br>Role Description This is a full-time, on-site Structural Engineer role based in Al Hamriyah. The Structural Engineer will design and review structural components and systems for marine and related civil projects, ensuring compliance with relevant codes, standards, and client requirements. Day-to-day tasks include performing structural analysis and calculations, preparing and checking detailed drawings and models using CAD tools, and supporting project teams with technical documentation and reports. The role also involves coordinating with multidisciplinary teams, responding to site queries, participating in inspections, and contributing to continuous improvement in design methods and safety practices. Qualifications Strong foundation in Structural Engineering and Civil Engineering, with the ability to apply engineering principles to marine and related infrastructure projects. Proficiency in Structural Analysis and engineering Calculations for various load conditions, materials, and structural systems. Hands-on experience with using STAAD Pro , Ideastatica etc to perform design calculations are preferred. Bachelor’s degree in Structural Engineering, Mechanical Engineering, or a closely related discipline; advanced degree or relevant certifications are an advantage. Familiarity with international and local design codes, standards, and classification society requirements applicable to marine and structural works. Strong problem-solving skills, attention to detail, and ability to manage multiple tasks and deadlines in a project-based environment. Effective communication and teamwork skills, with the ability to collaborate with engineers, designers, and site personnel. Relevant experience in marine, offshore, or industrial structural projects is highly beneficial.

<p>We are seeking a versatile and proactive <strong>Application, Project Design & Estimation Engineer (Refrigeration)</strong> who can manage the entire lifecycle of a refrigeration project—from <strong>lead generation and design to project handover</strong>. In this role, you will act as a technical and commercial bridge. You will identify and secure new business opportunities, engineer optimal cooling solutions, build complete technical submittals, and prepare the final Bill of Quantities (BOQ) and material lists for the site execution team.</p><p><strong>Key Responsibilities</strong></p><p><strong>� Lead Generation & Business Development</strong></p><ul><li><p>Actively identify, approach, and develop new business leads within the cold chain, food processing, logistics, and supermarket sectors.</p></li><li><p>Build and maintain strong relationships with MEP contractors, consultants, and end-users to secure RFQs and tenders.</p></li></ul><p><strong>�️ Engineering & System Design</strong></p><ul><li><p>Conduct thermal load calculations for cold rooms, blast freezers, chillers, and specialized industrial refrigeration systems.</p></li><li><p>Create and develop precise <strong>Piping & Instrumentation Diagrams (P&IDs)</strong>, schematic drawings, and system layouts.</p></li><li><p>Size and select refrigeration machinery (compressors, evaporators, condensers, and controls) using OEM software.</p></li></ul><p><strong>� Estimation & Proposals</strong></p><ul><li><p>Prepare accurate, transparent cost estimations, pricing sheets, and commercial proposals.</p></li><li><p>Source competitive quotes from international and local suppliers for equipment, panels, and valves.</p></li></ul><p><strong>� Submittals & Project Material Handover</strong></p><ul><li><p>Compile detailed <strong>Technical Submittals</strong> (data sheets, compliance statements, drawings) for consultant approval.</p></li><li><p>Generate the <strong>final Project Material List (MTO)</strong>, including piping, fittings, insulation, and accessories, ensuring the site team has a flawless blueprint for execution.</p></li></ul><p><strong>Qualifications</strong></p><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong>Education:</strong> Bachelor’s degree in <strong>Mechanical Engineering</strong> or a closely related discipline.</p></li><li><p><strong>Experience:</strong> <strong>3 to 8+ years of proven experience</strong> specifically in the design and estimation of commercial/industrial refrigeration systems (experience in the UAE/GCC market is highly preferred).</p></li><li><p><strong>Technical Software Skills:</strong></p><ul><li><p>Expert proficiency in refrigeration selection programs (e.g., Danfoss Coolselector, Copeland Select, Bitzer Software).</p></li><li><p>Strong skills in <strong>AutoCAD</strong> and advanced <strong>Microsoft Excel</strong> for estimation modeling.</p></li><li><p>Proficiency in HVACR design software (e.g., AutoCAD, Revit MEP) and estimation software (e.g., Accubid, CostX).</p></li></ul></li><li><p><strong>Domain Knowledge:</strong> Deep understanding of various refrigerants (HFCs, Natural Refrigerants like CO2/Ammonia), cold store panel construction, and electrical control panels for refrigeration.</p></li><li><p><strong>Soft Skills:</strong> Strong analytical thinking, high attention to numeric detail, and excellent written English communication skills for drafting professional proposals.</p></li></ul>

<p><strong>Position Objective</strong></p><p>To form an integral and key part of the Technical Sales Support and Aftermarket Applications team for REFIT Oil & Gas. This position provides highly specialized technical and costing expertise to support the REFIT & Upgrade sales opportunities.</p><p>The core focus blends technical application engineering with sales-oriented project management. This role manages and safeguards the lifecycle of an account/order from initial client inquiry, design selection, and quotation, through to order acceptance, contract scheduling, and cross-functional handover.</p><p>Note: This position drives sales enablement, customer retention, and contract accuracy; it does not perform final site project execution.</p><br><p><strong>Section 2: Key Responsibilities</strong></p><ol><li><p>Applications & Technical Proposal Management</p></li></ol><p>· Perform comprehensive technical reviews of client inquiries, ensuring strict conformance with engineering standards and establishing job-specific exceptions. Proposal to be prepared in strict compliance to the project enquiry.</p><p>· Conduct system selections, designs, and calculations to create accurate 2D/3D technical drawings (AutoCAD/Inventor) and data sheets.</p><p>· Oversee site surveys to measure, audit, and collect critical field data required to build robust technical proposals.</p><p>· Collaborate with global support groups and internal departments to evaluate risk, cost-efficiency, and system compatibility before bidding.</p><ol><li><p>Estimation, Costing & Commercial Strategy</p></li></ol><p>· Prepare precise cost estimates in conjunction with internal costing groups and negotiate quotes with equipment/component manufacturers and subcontractors.</p><p>· Compile and present comprehensive system calculations, technical specifications, tender documents, and commercial proposals for clients.</p><p>· Analyze market trends, competitor pricing, and supplier alternatives to suggest cost-reduction strategies or material changes that maximize project profitability.</p><ol><li><p>Sales-Oriented Project Management & Account Support</p></li></ol><p>· Manage the pre-execution timeline of incoming orders, acting as the primary technical point of contact to launch, schedule, and close out milestones safely within estimated budgets.</p><p>· Facilitate seamless internal handovers of finalized orders to the Project Execution and Operations teams, providing clear documentation on approved scopes of work.</p><p>· Pre-emptively design and build internal tracking tools/sheets to manage inquiry queues and project data pipelines efficiently in alignment with company standards.</p><p>· Lead the project execution along with the operations team by developing comprehensive project plans, including timelines, resource allocation, and budget estimates.</p><p>· Serve as the primary liaison between clients, consultants, contractors, vendors and the internal teams</p><ol><li><p>Client Relations & Stakeholder Alignment</p></li></ol><p>· Attend technical meetings with global, regional, and local customers to secure agreements on commercial terms, resolve complaints, and acknowledge final orders.</p><p>· Maintain an active teamwork philosophy across cross-functional departments (Supply Chain, Engineering, and Field Sales) to ensure superior customer service and minimal technical friction.</p><p><strong>Section 3: Key Performance Indicators (KPIs)</strong></p><p>· On-Time Submissions: 100% adherence to deadlines for quotation delivery and technical support requests.</p><p>· Risk Mitigation: Zero warranty claims or post-order margin erosion resulting from technical oversight or incorrect application design.</p><p>· Process Efficiency: Timely conversion and structural handover of validated client orders over to the execution team.</p><p><strong>Section 4: Role Specifications & Requirements</strong></p><p>Technical Requirements</p><p>· Engineering Software: High proficiency in Autodesk Product Design Suite (AutoCAD, Inventor, 2D/3D modeling).</p><p>· Business & Productivity Tools: Confident capability in Microsoft Office Suite (Word, Excel, PowerPoint) and MS Project.</p><p>· CRM Systems: Active working knowledge of Salesforce or equivalent CRM platforms.</p><p>Knowledge & Experience</p><p>· Professional Experience: 3–8 years of experience within a technical, applications, or engineering-support role (experience within the air intake filtration or large equipment HVAC industries preferred).</p><p>· Customer & Solution Mindset: Proven track record of handling high-stakes client communications and resolving complex problems quickly under tight deadlines.</p><p>· Business Footprint: Awareness of handling regional business scopes (typically ranging from $6M to $10M).</p><br><p><strong>Desired Candidate Profile</strong></p><p><strong>Education & Licenses · </strong>Education: Bachelor’s Degree in Mechanical Engineering. · Credentials: Valid UAE Driving License is required.<strong> Section 5: Core Corporate Competencies · </strong> Collaboration & Communication (Team Player / Relationship Builder): Builds open, direct, and helpful partnerships within and outside the immediate work group. Shares resources willingly and fulfills mutual commitments. · Customer Focus (Customer Advisor): Acts with independence and urgency to understand and satisfy internal and external client expectations. Functions as a trusted advisor. · Operational Excellence (Results Owner): Takes initiative in ambiguous situations, meets strict deadlines, and drives continuous self-improvement to maintain technical proficiency. · Innovation (Creative Problem Solver / Innovative Thinker): Looks past obvious symptoms to evaluate complex technical issues using rigorous logic. Transforms creative engineering alternatives into actionable solutions. · Integrity (Trustworthy Contributor): Delivers unvarnished truths constructively, attacks operational problems rather than people, and exhibits absolute alignment between words and actions.</p>

AI Workflow Engineering Architect On-site | Abu Dhabi<br>Applied AI, founded in 2021, is a pioneering AI technology company headquartered in Abu Dhabi, UAE. We are committed to innovation and excellence in artificial intelligence solutions across regulated industries such as healthcare, insurance, government, and financial services. <br>Our flagship platform, Opus, automates and supervises mission-critical, document-heavy processes with embedded governance, auditability, and human oversight. We help enterprises achieve measurable productivity gains while increasing operational reliability and trust. <br><br>Position Overview: <br>The AI Workflow Engineering Architect is the senior technical authority for the design and optimization of production workflows within Opus, with particular responsibility for ML-intensive and computationally demanding business processes. <br>The role establishes how Opus workflows should be engineered to achieve the required accuracy and reliability at the lowest practical inference cost and latency, using the capabilities available within Opus and supporting systems. <br>You’ll lead the technical development of Workflow Engineers through hands-on design work, architecture reviews, training, reference implementations and systematic analysis of production performance. <br>As the custodian of workflow engineering practice within Applied AI, you’ll be responsible for converting advances in ML and computer science, and lessons from production, into standards, methods and reusable engineering patterns across the team. <br><br>Key responsibilities: <br>Workflow architecture and optimization: <br>Lead the decomposition of business processes into efficient Opus workflow graphs, defining execution boundaries, dependencies, state, parallelism and failure paths. Formulate important workflow-design decisions as constrained optimization problems across accuracy, latency, throughput, inference cost and operational reliability, and establish the appropriate operating point rather than optimizing any metric in isolation.<br><br>Model architecture, selection and routing: <br>Establish the technical methods by which Workflow Engineers select and compose models within Opus. Design and review heterogeneous execution strategies including deterministic computation, specialist models, retrieval, model cascades, conditional routing, early exits and human review. Require model choice and routing decisions to be supported by measured error rates, calibrated confidence, workload characteristics and marginal inference economics.<br><br>Evaluation and experimental methodology: <br>Define the engineering standards by which Opus workflows are demonstrated to work. Establish representative test sets, business-weighted loss functions, component and end-to-end benchmarks, ablation methods, confidence intervals and regression thresholds. Ensure evaluation covers distribution shift, rare cases, correlated failures and high-cost errors rather than relying on aggregate model accuracy or successful demonstration cases.<br><br>Inference and systems performance: <br>Lead technical analysis of workflow execution cost and performance, including model inference, context construction, retrieval, serialization, network calls, concurrency and orchestration overhead. Establish methods for profiling and improving caching, batching, parallel execution, model size, quantization, context length and accelerator utilization. Require performance to be characterized under realistic concurrency using throughput, cost per successful execution and p50/p95/p99 latency.<br><br>Reliability and execution semantics: <br>Establish best practice for reliable Opus workflow execution, including typed interfaces, explicit state transitions, idempotency, checkpointing, bounded retries, timeouts, backpressure, compensation and partial-failure recovery. Apply techniques such as property-based testing, fault injection, deterministic replay and execution-trace analysis where appropriate. Ensure Workflow Engineers understand failure behaviour as an architectural property rather than something addressed after deployment.<br><br>Production measurement and continuous optimization:<br>Define how workflow performance is measured after deployment and how evidence from production feeds back into engineering decisions. Establish instrumentation connecting workflow versions, model and configuration choices, execution traces, errors, latency, inference consumption and business outcomes. Lead diagnosis of regressions and determine whether corrective action belongs in workflow structure, data, model choice, routing, context, software implementation or capacity.<br><br>Technical leadership and engineering capability: Develop Workflow Engineers into strong ML and computer-science practitioners capable of making these decisions independently. Lead difficult workflow designs, architecture reviews and technical post-mortems; maintain reference implementations, engineering standards and reusable Opus patterns; and train the team in optimization, evaluation, inference engineering and production ML. Act as the final technical custodian of workflow engineering best practice, progressively converting expert knowledge into a repeatable engineering discipline across Opus.<br><br>Required Skills:<br>Senior-level applied ML and software engineering background, with hands-on experience designing and operating production LLM/agentic systems (not research-only or prototype-only) Strong grounding in ML evaluation methodology and systems performance (latency, cost, concurrency) as engineering disciplines, not afterthoughts Distributed systems fundamentals: reliability, failure handling, and state management in production pipelines Demonstrated experience mentoring engineers and setting technical standards, not just doing the work solo<br><br>Desirable Skills:<br>Experience with multi-model orchestration (routing, cascades, fallback across providers like Anthropic, Open AI, Gemini) Background in a regulated industry (healthcare, finance, insurance, BPO) Experience building engineering standards or a technical discipline from scratch in an early-stage environment Published writing, research, or patents on ML systems or inference optimization<br><br>What We Offer:<br>Opportunity to shape the marketing analytics strategy at a leading AI company. Exposure to cutting-edge AI/ML applications in real-world business contexts. Collaborative, innovative, and growth-driven work environment. Competitive compensation, benefits, and career advancement opportunities.

<p>This role requires a hands-on Data Engineer who has personally delivered and operated a full data lake on Azure. You will initially partner on build, then take full ownership of platform performance, scalability, and evolution. Client Details A multi-regional organisation undergoing a large-scale digital transformation focused on modern data platforms. The business is investing heavily in enterprise-grade cloud, data, and analytics capabilities Description * Design and build Azure-based data lake (ADLS, ADF, Synapse/Fabric) * Develop production-grade Spark pipelines (batch & near real-time) * Own data modelling for Power BI (star schema, semantic layers) * Implement data governance, lineage, and quality controls (e.g. Purview) * Take full ownership of platform BAU: monitoring, performance, cost Job Offer * End-to-end ownership of a business-critical data platform * Exposure to large-scale transformation and senior stakeholders</p><p>* 5-7 years' Data Engineering experience with at least 1 full data lake delivery * Expert in Azure stack (ADF, ADLS, Synapse/Fabric) + strong PySpark * Proven ownership of production pipelines (design, deploy, operate) * Strong SQL & Python; experience with APIs, ERP integrations (e.g. D365) * Demonstrated experience structuring data specifically for Power BI</p>

<p>This role requires a hands-on Data Engineer who has personally delivered and operated a full data lake on Azure. You will initially partner on build, then take full ownership of platform performance, scalability, and evolution. Client Details A multi-regional organisation undergoing a large-scale digital transformation focused on modern data platforms. The business is investing heavily in enterprise-grade cloud, data, and analytics capabilities Description * Design and build Azure-based data lake (ADLS, ADF, Synapse/Fabric) * Develop production-grade Spark pipelines (batch & near real-time) * Own data modelling for Power BI (star schema, semantic layers) * Implement data governance, lineage, and quality controls (e.g. Purview) * Take full ownership of platform BAU: monitoring, performance, cost Job Offer * End-to-end ownership of a business-critical data platform * Exposure to large-scale transformation and senior stakeholders</p><p>* 5-7 years' Data Engineering experience with at least 1 full data lake delivery * Expert in Azure stack (ADF, ADLS, Synapse/Fabric) + strong PySpark * Proven ownership of production pipelines (design, deploy, operate) * Strong SQL & Python; experience with APIs, ERP integrations (e.g. D365) * Demonstrated experience structuring data specifically for Power BI</p>

<ul><li><p>Carry out onboard / on-site inspection of marine and industrial boilers, including refinery, power plants and heavy industries (water tube, smoke tube, exhaust gas boilers and economizers, WHRB &HRSG), assess the condition of tubes, headers, drums, refractory, casing and mountings and identify the root cause of failures.</p></li><li><p>Determine the most effective repair solution (retubing, partial renewal, plugging, refractory repair, pressure part fabrication, etc.) and prepare a clear, costed work scope with material take-off, manpower plan and timeline.</p></li><li><p>Prepare and submit technical proposals, method statements, risk assessments and repair procedures in line with class society (DNV/ABS/LR), client and HSE requirements.</p></li><li><p>Independently lead the site execution team - supervisors, boiler makers, welders, fitters and subcontractors - ensuring quality of workmanship, welding/NDT compliance and adherence to schedule.</p></li><li><p>Plan and control project cost: track manpower, materials, consumables and subcontract spend against the estimate, control variations and protect project margin.</p></li><li><p>Prepare and maintain all project documentation: internal job orders, daily progress reports, inspection/measurement records, NDT and hydrotest reports, variation orders and final service/completion reports for client and class.</p></li><li><p>Coordinate with Sales & Estimation on scope clarifications and variation pricing and with Purchase on timely material and consumable availability.</p></li><li><p>Attend joint inspections with client representatives, class surveyors and port/refinery authorities; close out punch lists and secure final acceptance.</p></li><li><p>Enforce HSE compliance at site, including confined space entry, hot work permits and toolbox talks.</p></li><li><p>Support emergency/breakdown call-outs and ship repair mobilizations at short notice.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>B.Tech/B.E. in Mechanical Engineering (or equivalent). </p></li><li><p>Minimum 5 years' hands-on experience in marine and/or industrial boiler repair, ship repair or pressure part fabrication and erection.</p></li><li><p>Sound knowledge of boiler construction, welding processes (SMAW/GTAW), tube expansion, NDT methods and hydrostatic testing.</p></li><li><p>Working knowledge of AutoCAD (preparation of repair sketches and as-built drawings) is an added advantage.</p></li><li><p>Familiarity with class society rules and marine/industrial HSE standards.</p></li><li><p>Proficient in MS Office (Word, Excel) for reporting and cost tracking; strong written and spoken English.</p></li></ul>

Job Purpose:The Maintenance Engineer is responsible for managing an inhouse team of technicians and external vendors to make sure the Americana Restaurants, Commissaries and Head/Regional offices are well maintained to the global standards in terms of MEP, General Maintenance, Branding, Compliance, Health & Safety etc. The Engineer will be the direct point of contact for Regional Operation team and will make sure excellent customer services and SLA are achieved. The Engineer will be responsible for taking the NSO from the Construction team as per the HO standards and maintained these restaurants to the same standards.<br>Key Responsibilities:1) Reactive Complaint / PPMMust be able to manage response time for technician and external vendors as per Americana Maintenance SLA/KPIPPM WO to be completed and monitored as per the SLA and compliance2) Customer and Stakeholder Management As a Maintenance supervisor must have excellent customer relationship and stakeholder management Direct POC for Operation team as per the AOR and must be available and respond during Restaurants Operation time Stakeholders like Supply chain, Finance, Landlord Management3) Capex and OPEX Management Execute the yearly Capex plan for the year end to end(Technical Reports, RFP, and Execution and Reporting) for his AORManage the monthly and yearly OPEX Budget and not overspend Minimize the jobs from External Vendors by rectifying them through his in-house team and ensure the spares are not replaced unless necessary Advises supervisor regarding major repairs / changes required.4) Energy and Sustainability Management Help Americana Maintenance team with achieving the targets initiatives for the year with IoT projects, Digital thermostats, water and gas consumption, solar panel installation etc.5) Team Management Must be able to manage a team of tech. and external vendors. Arranging training for his team through both inhouse and outside trainers Shift planning and priority planning etc.6) Personal Growth Improve skills & efficiency by attending courses. Making sure to use latest digital tech. in his daily work and work smart to manage the volume of WO both PPM and RM.<br>Education: BSc in Electrical/Mechanical Engineering is a must.<br>Experience: 5-7 years in an overall Restaurants Maintenance background.<br>Job-Specific Skills: Strong hands-on and supervisory experience on Kitchen Equipment and MEP, plus have a very good knowledge of UAE market in terms of authority regulations, malls/landlord requirements.<br>Language Skills: Must be able to Communicate in English, Arabic speaking would be big plus, having excellent written and oral capabilities.<br>IT Skills: Good knowledge of using Field Management System, MS office skills, CAFM Software’s, Iot based apps

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><strong><span>We help the world run better</span></strong><span><br>At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</span></p><br> <p><strong><span><span>What you'll build</span></span></strong></p><br> <br> <p><span><span>In this role, you contribute to the design, development, and operation of AI-native enterprise applications within fast-moving, customer-embedded delivery teams. You bring solid engineering fundamentals and a growing command of AI and machine learning techniques, applying them to solve real-world business problems under the guidance of senior engineers and technical leads. This is a role for someone early in their AI engineering career who is hungry to learn, eager to contribute, and excited by the challenge of building production-grade solutions that make a tangible difference for enterprise customers.</span></span></p><br> <br> <p><strong><span><span>In this role, you will:</span></span></strong></p><br> <br> <ul> <li> <p><span><span>Contribute to the development of production-grade, cloud-native applications integrating AI capabilities such as large language models, RAG pipelines, and agent-based components.</span></span></p><br> </li> </ul> <br> <ul> <li> <p><span><span>Work within customer projects and cross-functional delivery teams, learning to understand business processes, technical landscapes, and customer needs.</span></span></p><br> </li> </ul> <br> <ul> <li> <p><span><span>Implement features, components, and integrations under the guidance of senior engineers, maintaining code quality and adherence to engineering standards.</span></span></p><br> </li> </ul> <br> <ul> <li> <p><span><span>Support prototyping, testing, and iteration of AI solutions in customer environments, adapting to feedback and evolving requirements.</span></span></p><br> </li> </ul> <br> <ul> <li> <p><span><span>Participate in code reviews, technical discussions, and design sessions, actively developing your engineering skills and knowledge.</span></span></p><br> </li> </ul> <br> <ul> <li> <p><span><span>Assist with monitoring, troubleshooting, and improving deployed solutions to ensure reliability and operational stability.</span></span></p><br> </li> </ul> <br> <ul> <li> <p><span><span>Contribute to documentation, reusable components, and engineering best practices to support team productivity and knowledge sharing.</span></span></p><br> </li> </ul> <br> <ul> <li> <p><span><span>Demonstrate a proactive learning mindset — staying current with AI/ML developments and applying new techniques and tools to improve solution quality.</span></span></p><br> </li> </ul> <br> <p><strong><span><span>What you bring:</span></span></strong></p><br> <br> <ul> <li> <p><span><span>Solid foundational skills in software engineering, with proficiency in Python and hands-on experience in at least one cloud-native development environment.</span></span></p><br> </li> </ul> <br> <br> <ul> <li> <p><span><span>Growing understanding of AI and ML concepts, including familiarity with large language models, machine learning frameworks (e.g. TensorFlow, PyTorch, Scikit-learn), and API-based AI services.</span></span></p><br> </li> </ul> <br> <ul> <li> <p><span><span>Exposure to data pipelines, MLOps concepts, or AI/ML model integration in application contexts.</span></span></p><br> </li> </ul> <br> <ul> <li> <p><span><span>Ability to work collaboratively within a team, follow engineering standards, and take ownership of assigned tasks with a strong sense of accountability.</span></span></p><br> </li> </ul> <br> <ul> <li> <p><span><span>Curiosity, adaptability, and a growth mindset — you actively seek feedback, learn from experience, and are motivated to grow quickly in a high-pace environment.</span></span></p><br> </li> </ul> <br> <ul> <li> <p><span><span>Basic understanding of cloud platforms (e.g. AWS, Azure, GCP) and familiarity with tools such as Git, Docker, and CI/CD pipelines.</span></span></p><br> </li> </ul> <br> <ul> <li> <p><span><span>Strong communication skills and the ability to work effectively within cross-functional teams and customer-facing settings.</span></span></p><br> </li> </ul> <br> <ul> <li> <p><span><span>An interest in or early exposure to SAP AI technologies such as SAP AI Core or SAP Business Technology Platform (BTP) is a plus.</span></span></p><br> </li> </ul> <br> <p><strong><span><span>Where you belong:</span></span></strong></p><br> <br> <p><span>You will be part of a growing AI and industry expert team serving customers across the Americas, Europe, and Asia. We invest in the growth of our people at every level — and this role is built for someone who wants to accelerate fast. You will be surrounded by experienced engineers and AI practitioners who are committed to helping you develop. You will thrive here if you are curious, hardworking, and motivated by the opportunity to build real AI solutions for real enterprise customers — from day one.</span></p><br> <br> <br> <p><strong><span>Bring out your best</span></strong><span><br>SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.&nbsp;&nbsp;<br></span><strong><span>We win with inclusion</span></strong><span><br>SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.<br>SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.<br>For SAP employees: Only permanent roles are eligible for the </span><span>SAP Employee Referral Program<span>, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.<br>Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity,&nbsp; gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.<br></span></span><span>Successful candidates might be required to undergo a background verification with an external vendor.</span></p><br> <p><strong><span>AI Usage in the Recruitment Process</span></strong></p><br> <p><span>For information on the responsible use of AI in our recruitment process, please refer to our </span><span>Guidelines for Ethical Usage of AI in the Recruiting Process</span><span>. </span></p><br> <p><span><span>Please note that any violation of these guidelines may result in disqualification from the hiring process.</span><span><br>Requisition ID: 457240 &nbsp;| Work Area: Software-Design and Development &nbsp;| Expected Travel: 0 - 10% &nbsp;| Career Status: Professional &nbsp;| Employment Type: Regular Full Time &nbsp;&nbsp;| Additional Locations: &nbsp;#LI-Hybrid<br></span></span></p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Description</p><br><p>We are seeking a motivated and customer-focused Customer Support Engineer to join our engineering team based in Abu Dhabi, UAE. The role is responsible for providing technical support and engineering solutions for Mitsubishi Heavy Industries (MHI) gas turbines, generators, control systems, and associated auxiliary equipment across the Middle East region.</p><br><p>The Customer Support Engineer serves as the primary technical interface between customers and internal engineering, field service, repair, and commercial teams to ensure the safe, reliable, and efficient operation of customer assets. The role supports customers throughout the equipment lifecycle, including commissioning, operation, maintenance, troubleshooting, inspections, planned and forced outages and emergency response.</p><br><p><strong>Key Responsibilities</strong></p><ul><li><p>Provide technical support for MHI gas turbines, generators, control systems, and auxiliary equipment during operation, commissioning, inspections, outages, and emergency situations.</p></li><li><p>Troubleshoot mechanical, electrical, instrumentation, control, and auxiliary system issues using sound engineering principles.</p></li><li><p>Perform on-site engineering support during commissioning, inspections, maintenance activities, outages, and technical review meetings.</p></li><li><p>Prepare technical reports, procedures, specifications, recommendations, presentations, and other engineering documentation.</p></li><li><p>Respond to customer technical inquiries and provide timely engineering solutions.</p></li><li><p>Lead Root Cause Analysis (RCA) investigations and recommend corrective and preventive actions.</p></li><li><p>Coordinate with customers, field service teams, engineering, repair, and commercial departments to resolve technical issues.</p></li><li><p>Maintain technical records and project documentation in accordance with company procedures.</p></li><li><p>Support technical proposals, procurement activities, and engineering evaluations as required.</p></li><li><p>Develop and improve engineering procedures, standards, and best practices to enhance equipment reliability and operational performance.</p></li><li><p>Build and maintain strong customer relationships while representing MHI during site visits, meetings, inspections, and technical discussions.</p></li><li><p>Support emergency and unplanned outage activities, including travel and off-hours support when required.</p></li><li><p>Comply with company Quality, Health, Safety, Security, and Environmental (QHSSE) policies and maintain high standards of professionalism, integrity, and confidentiality.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Qualifications</strong></p><p><strong>Education</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bachelor's degree in Mechanical Engineering or a related engineering discipline.</p><p><strong>Experience</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 3–4 years of relevant experience in gas turbines, generators, rotating equipment, or power plant engineering, including operation, maintenance, troubleshooting, commissioning, or field service.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience providing technical customer support within the power generation industry is preferred.</p><p><strong>Technical Knowledge</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Knowledge of gas turbines, generators, control systems, instrumentation, and associated auxiliary equipment.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Understanding of rotating equipment operation, maintenance, troubleshooting, and commissioning.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Knowledge of engineering problem-solving techniques, Root Cause Analysis (RCA).</p><p><strong>Languages</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Fluency in business English is required.</p><p><strong>Travel</strong></p><ul><li><p>Willingness to travel within the Middle East and internationally to support customer sites, inspections, outages, commissioning activities, and emergency response.</p></li></ul><p></p></section>