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Company Description Najmat Kashmeer Technical Services is a growing technical services provider operating in the United Arab Emirates, supporting residential, commercial, and industrial clients. The company focuses on delivering reliable, efficient, and safe technical solutions, including maintenance, repair, and installation services. Teams work closely with clients to understand site requirements, coordinate work schedules, and ensure projects are completed on time and to agreed quality standards. Najmat Kashmeer Technical Services values professionalism, adherence to safety regulations, and continuous improvement in service delivery. Role Description The Site Supervisor is a full-time, on-site role based in the United Arab Emirates, responsible for overseeing day-to-day operations at assigned project locations. The role includes planning and organizing work schedules, assigning tasks to technicians and workers, and monitoring progress to ensure work is completed safely, on time, and to the required quality standards. The Site Supervisor coordinates materials, tools, and equipment, manages site documentation, and communicates regularly with project managers and clients regarding status, issues, and changes. The role also involves enforcing health and safety procedures, conducting site inspections, resolving on-site problems, and supporting the training and guidance of team members. The Site Supervisor is expected to maintain a professional work environment and represent the company positively at all times. Qualifications Candidates should possess experience supervising technical service or construction sites, with strong skills in planning, coordination, and team leadership. Candidates should possess skills in site documentation, reporting, and basic computer literacy (e.g., email, spreadsheets, and project tracking tools). Candidates should possess knowledge of health, safety, and environmental regulations relevant to site operations in the United Arab Emirates. Candidates should possess strong communication and interpersonal skills, with the ability to interact effectively with clients, team members, and management. Candidates should possess problem-solving abilities and practical decision-making skills to address on-site challenges promptly. Relevant technical diploma or certification in engineering, construction, or a related field is preferred; prior UAE experience in a similar role is an advantage. Candidates should possess the ability to work flexible hours as required by project needs and maintain high standards of professionalism and integrity.

Job Title: Customer Experience & Call Center Supervisor Department: Customer Service / Customer Experience Direct Reporting To: General Manager Job Purpose To lead and supervise the Customer Service, Call Center, Customer Success, and Quality Operations functions, ensuring an excellent customer experience, efficient service delivery, accurate process execution, and achievement of customer satisfaction and operational KPIs. Key Responsibilities1. Team Leadership & Daily Operations Supervise and manage the daily activities of Customer Care, Call Center, Customer Success, and Operations Quality teams. Assign daily tasks and ensure proper workload distribution. Monitor team attendance, shift schedules, and operational compliance. Coach, train, and develop team members to improve performance. Conduct regular performance reviews and implement improvement plans. Ensure adherence to company policies, procedures, and service standards.2. Customer Experience Management Ensure high-quality customer service across all communication channels:Phone calls. Whats App. Email. CRM. Digital channels. Monitor customer satisfaction and identify improvement opportunities. Ensure customer complaints are handled and resolved within agreed timelines. Improve customer journey from first contact to after-sales support. Develop initiatives to increase customer retention and loyalty.3. Call Center Management Monitor inbound calls, response time, and service quality. Ensure all customer inquiries are properly handled and recorded. Monitor ticket creation, assignment, and closure. Review call quality and provide feedback to team members. Handle escalated customer cases and ensure timely resolution.4. CRM & Data Management Ensure accurate and timely CRM updates. Monitor customer records and interaction history. Ensure proper tracking of leads, opportunities, and customer requests. Coordinate with Sales to improve lead conversion performance. Ensure compliance with CRM procedures and data accuracy.5. Cross-Department Coordination Coordinate with Sales regarding customer leads and quotations. Coordinate with Warehouse regarding product availability and refill requests. Coordinate with Logistics and shipping companies to ensure delivery follow-up. Coordinate with Maintenance teams to resolve customer issues. Ensure smooth communication between departments.6. Reporting & Performance Monitoring Daily customer service reports. Team performance reports. Customer complaint reports. Response time reports. Customer satisfaction reports. Refill follow-up reports. Quality and operational audit reports. Authority & Decision-Making Assign tasks and priorities to team members. Monitor and evaluate team performance. Recommend process improvements. Escalate operational issues to the General Manager. Recommend training and development plans. Ensure corrective actions are implemented. Qualifications & Experience Bachelor’s degree in business administration, Customer Service, or related field preferred. Minimum 3–5 years of experience in customer service, call canter, or customer experience roles. Experience in CRM systems and customer management processes. Proven experience in team supervision and performance management. Strong analytical and reporting skills. Required Skills & Competencies Leadership and team management. Excellent communication skills. Customer-focused mindset. Problem-solving and decision-making abilities. Time management and prioritization. Ability to work under pressure. Process improvement skills. Strong reporting and analytical capabilities.

Raw Material Planning Supervisor Umm Al Quwain, UAE. On site, full time. Reports to: Procurement Manager<br>A manufacturer in Umm Al Quwain is hiring a Raw Material Planning Supervisor into its supply chain function. The job is to keep raw materials available for production while holding inventory at the right level, so the plant does not stop for a shortage and does not sit on excess or expired stock.<br>What the role covers Building raw material requirement plans from production plans, forecasts and MRP output Monitoring RM stock against safety stock, MOQ and supplier lead times Spotting shortages early and acting before they hit the production line Following up with Purchasing and suppliers on open POs and delivery commitments Watching excess, slow-moving and near-expiry raw materials Keeping planning parameters and material master data accurate in the ERPProducing shortage, availability and inventory reports<br>What we are looking for Bachelor's degree in Supply Chain, Industrial Engineering, Chemistry or a related subject Minimum 5 years in material planning or MRP, ideally in paint, chemicals or process manufacturing Working knowledge of MRP, BOM structures, inventory control and production planning Hands-on ERP experience for planning, not just reporting out of it Currently in the UAE and able to work on site in Umm Al Quwain<br>Send a CV if the fit looks right - megha@peopleedgehr.com

<p><strong>Urgent Hiring | Carpenter Supervisor | Ruwais, Abu Dhabi (Temporary Assignment)</strong></p><p>A leading contracting company in the UAE is urgently hiring experienced <strong>Carpenter Supervisors</strong> for a major industrial project in <strong>Ruwais, Abu Dhabi</strong>.</p><p><strong>Assignment Duration:</strong></p><ul><li><p>3–6 Months (Temporary Project)</p></li></ul><p><strong>Salary:</strong></p><ul><li><p>AED 15,000 per month</p></li></ul><p><strong>Benefits:</strong></p><ul><li><p>Food provided</p></li><li><p>Accommodation provided</p></li><li><p>Transportation provided at Ruwais site</p></li></ul><p><strong>Location:</strong></p><ul><li><p>Ruwais, Abu Dhabi</p></li><li><p><strong>Candidates must currently be based in the UAE</strong> (Visit Visa or Cancelled Visa candidates are welcome to apply)</p></li><li><p><strong>Immediate joiners only</strong></p></li></ul><br><br><p><strong>Desired Candidate Profile</strong></p><p><strong>Key Requirements</strong></p><ul><li><p>Proven experience supervising large carpentry/formwork teams on industrial EPC projects.</p></li><li><p>Strong expertise in RCC formwork for foundations, columns, shear walls, equipment foundations, turbine halls, control buildings, and other finishing-critical structures.</p></li><li><p>Hands-on experience with plywood, aluminum, plastic, climbing, and jump formwork systems.</p></li><li><p>Ability to independently read and interpret structural, civil, and shop drawings.</p></li><li><p>Strong understanding of construction tolerances, alignment, and level requirements for industrial projects.</p></li><li><p>Experience in manpower planning, daily work allocation, productivity monitoring, and site execution.</p></li><li><p>Previous experience on Power Plants, CCPP, Oil & Gas, Refinery, Petrochemical, or similar industrial projects is highly preferred.</p></li><li><p>Ability to coordinate effectively with steel fixing, rebar, concrete, QA/QC, and construction teams.</p></li><li><p>Good knowledge of HSE requirements, Permit-to-Work systems, and LOTO awareness in industrial environments</p><br></li></ul><p><strong>Please Note:</strong><br>Only candidates with strong supervisory experience and a proven track record on major industrial projects will be shortlisted.</p><p>If you meet the above criteria and are available to join immediately, please send your updated CV along with your contact number.</p>

<ul><li><p>Supervise and manage a team of approximately 30 carpenters.</p></li><li><p>Read and understand AutoCAD drawings and production drawings.</p></li><li><p>Plan daily work schedules and assign tasks to the carpentry team.</p></li><li><p>Ensure all projects are completed on time and according to project deadlines.</p></li><li><p>Monitor workmanship and maintain high-quality finishing standards.</p></li><li><p>Coordinate with the Project Manager, Production Manager, and other departments.</p></li><li><p>Check measurements, materials, and fabrication before production starts.</p></li><li><p>Ensure all carpenters follow safety rules and company procedures.</p></li><li><p>Monitor attendance, discipline, and productivity of the carpentry team.</p></li><li><p>Identify production problems and provide quick solutions.</p></li><li><p>Report daily work progress and project status.</p></li><li><p>Train and guide new carpenters and improve team performance.</p></li><li><p>Ensure tools, machines, and materials are used correctly and maintained properly.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Strong leadership and team management skills.</p></li><li><p>Excellent time management and planning abilities.</p></li><li><p>Experience in exhibition stand fabrication is a must.</p></li><li><p>Ability to work under pressure and meet tight deadlines.</p></li><li><p>Good communication and problem-solving skills.</p></li><li><p>Attention to detail and quality control.</p></li><li><p>Ability to motivate and lead a multicultural workforce.</p></li><li><p>Honest, responsible, punctual, and committed to company standards.</p></li><li><p>Knowledge of exhibition production processes from fabrication to installation.</p></li><li><p>Ability to prepare manpower schedules and coordinate workflow efficiently.</p></li><li><p>Formal education is not required.</p></li><li><p>Must be able to read and write in English.</p></li><li><p>Must be able to read AutoCAD drawings, dimensions, and technical layouts.</p></li><li><p>Availability: Immediate joining.</p></li><li><p>Language : English (Required).</p></li><li><p>Driving License : is preferred </p></li><li><p>Employment visa will be provided</p></li><li><p>Minimum 5 years of experience as a Carpenter Supervisor in the exhibition, events, or fit-out industry.</p></li></ul><br><p><strong>The selected candidate must demonstrate leadership, responsibility, discipline, and the ability to manage the workshop efficiently.</strong></p>

<p><strong>Role Overview</strong><br></p><p>The Project Supervisor will oversee the day-to-day execution of vehicle interior</p><p>conversion projects from design handoff through final delivery, ensuring builds meet</p><p>SMD's quality standards, timelines, and client specifications. This role bridges the</p><p>design/client-facing team and the production floor, keeping projects on track and</p><p>communicating progress across stakeholders.<br></p><p><strong>Key Responsibilities</strong><br></p><ul><li><p>Supervise daily workshop operations, coordinating tradespeople (upholsterers,</p></li></ul><p>carpenters, electricians, painters) across multiple concurrent vehicle builds</p><ul><li><p>Translate design specifications and client amendments into clear production</p></li></ul><p>instructions for the workshop team</p><ul><li><p>Monitor project timelines, flag delays early, and adjust schedules to keep deliveries on</p></li></ul><p>target</p><ul><li><p>Conduct quality checks at key production milestones to ensure work meets SMD's</p></li></ul><p>craftsmanship standards</p><ul><li><p>Manage material and parts procurement in coordination with suppliers, avoiding</p></li></ul><p>production bottlenecks</p><ul><li><p>Liaise with the design and client-facing team on project status, technical feasibility of</p></li></ul><p>amendments, and delivery timing</p><ul><li><p>Maintain accurate project documentation (progress logs, checklists, sign-offs)</p></li><li><p>Enforce workshop safety standards and site organization</p></li><li><p>Support onboarding and performance management of production staff alongside HR</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>3+ years' experience in a supervisory role within automotive customization,</p><p>coachbuilding, joinery, upholstery, or a related trades-based production environment</p><ul><li><p>Strong understanding of vehicle interior build processes (electrical, cabinetry,</p></li></ul><p>upholstery, finishing)</p><ul><li><p>Proven ability to manage multiple projects simultaneously under tight deadlines</p></li><li><p>Excellent communication skills in English</p></li><li><p>Hands-on leadership style with the ability to manage skilled tradespeople</p></li><li><p>Familiarity with Mercedes-Benz Sprinter or similar van platforms preferred</p></li><li><p>Proficiency with basic scheduling/project tracking tools</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Job Title:</strong> Site Supervisor - Data Centre (MEP)<br> <strong>Experience:</strong> 8+ Years<br> <strong>Contract Duration</strong>: 12 Months<br> <strong>Location:</strong>&nbsp;Abu Dhabi Key Responsibilities &nbsp;<ul><li>Lead end-to-end delivery of Data Centre projects from initiation through commissioning and handover.</li></ul><br> Kindly share your&nbsp;updated resume on <strong>shivangibhosale@nesfircroft.com</strong><br>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil &amp; Gas, Power &amp; Renewables, Chemicals, Construction &amp; Infrastructure, Life Sciences, Mining and&nbsp;Manufacturing&nbsp;sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients. <br><br> </div>

<p>A reputable company is looking for an experienced and detail-oriented Cold Chain Supervisor to oversee cold storage operations and ensure the safe handling, storage, and distribution of temperature-sensitive products. The ideal candidate will supervise warehouse staff, maintain cold chain integrity, and ensure compliance with food safety and quality standards.</p> <p>Responsibilities<br /> Supervise daily operations of the cold storage warehouse.<br /> Monitor and maintain required storage temperatures for chilled and frozen products.<br /> Ensure compliance with cold chain procedures and food safety regulations.<br /> Manage inventory, stock rotation (FIFO/FEFO), and warehouse documentation.<br /> Coordinate receiving, storage, picking, packing, and dispatch activities.<br /> Supervise warehouse staff and assign daily tasks.<br /> Conduct routine inspections of refrigeration systems and storage facilities.<br /> Maintain temperature logs and prepare operational reports.<br /> Ensure compliance with health, safety, and hygiene standards.<br /> Coordinate with logistics, procurement, and quality assurance teams to ensure timely deliveries.<br /> Applicants may send cv via the email address gulf@mfmhservices.biz</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Oversee and manage all pest control operations, ensuring compliance with Sharjah Municipality regulations and environmental standards.</li><li>Develop and implement effective pest management strategies tailored to the specific needs of diverse client sites, from residential to commercial.</li><li>Conduct thorough site inspections to identify pest infestations, assess risks, and determine appropriate treatment plans.</li><li>Supervise and train pest control technicians, providing guidance on safe chemical handling, application techniques, and equipment operation.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Possession of a Bachelor's degree in Entomology, Biology, Environmental Science, or a related field from a recognized institution.</li><li>Holding a valid Sharjah Municipality approved Pest Control Engineer/Supervisor certification.</li><li>Minimum of 5 years of progressive experience in the pest control industry, with at least 2 years in a supervisory or engineering role.</li><li>Proven track record of successfully managing pest control operations in the UAE, with a strong understanding of local pest species and regulations.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Oversee and manage all pest control operations, ensuring compliance with Sharjah Municipality regulations and environmental standards.</li><li>Develop and implement effective pest management strategies tailored to the specific needs of diverse client sites, from residential to commercial.</li><li>Conduct thorough site inspections to identify pest infestations, assess risks, and determine appropriate treatment plans.</li><li>Supervise and train pest control technicians, providing guidance on safe chemical handling, application techniques, and equipment operation.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Possession of a Bachelor's degree in Entomology, Biology, Environmental Science, or a related field from a recognized institution.</li><li>Holding a valid Sharjah Municipality approved Pest Control Engineer/Supervisor certification.</li><li>Minimum of 5 years of progressive experience in the pest control industry, with at least 2 years in a supervisory or engineering role.</li><li>Proven track record of successfully managing pest control operations in the UAE, with a strong understanding of local pest species and regulations.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>InterContinental Residences Dubai Business Bay</strong>&nbsp;is seeking a dedicated, organized, and service-driven&nbsp;<strong>Staff Accommodation Supervisor / General Technician</strong>. This role is responsible for overseeing staff accommodation operations while supporting HR activities and handling technical and maintenance duties to ensure a safe, comfortable, and fully compliant living and recreational environment for employees. You will play a key role in maintaining accommodation standards, staff facilities, regulatory compliance, and emergency preparedness in line with IHG and UAE requirements.</p><br><p>Located in the heart of Dubai’s Business Bay, just moments from iconic landmarks such as Dubai Mall and Burj Khalifa, InterContinental Residences Dubai Business Bay features 176 elegantly designed residences and hotel rooms, offering refined luxury, comfort, and sophistication. As a&nbsp;Staff Accommodation Supervisor / General Technician, your attention to detail, organizational skills, and commitment to quality will directly contribute to the well-being of our colleagues and the overall success of our operation.</p><br><p><strong>Your Day-to-Day</strong></p><br><p>Every day is different, but you’ll mostly be:</p><br><p>Staff Accommodation &amp; Welfare Management</p><br><ul><li><p>Oversee&nbsp;staff housing, including allocation, room changes, and upkeep of accommodations.</p><br></li><li>Ensure all rooms for new joiners and internal transfers are thoroughly cleaned and prepared before move-in, with all amenities complete, including linens and welcome kits.</li><li>Ensure staff living areas meet safety, hygiene, and comfort standards at all times.</li><li>Monitor occupancy, resolve accommodation-related issues, and maintain accurate records.</li><li>Welcome new employees, assist with airport pickups and local relocations, and ensure smooth onboarding. Provide information on bus transport, nearby clinics, restaurants, and grocery stores.</li><li>Maintain accommodation inventory, including linens, welcome kits, cleaning tools, and supplies, ensuring adequate stock levels.</li><li>Coordinate with contracted pest control providers and initiate pest control treatments in staff accommodation every three months.</li><li>Coordinate with Heads of Department to initiate and schedule monthly apartment audits to ensure compliance with accommodation standards.</li><li>Ensure staff accommodation is fully compliant with HR audits, RLR audits, and all applicable UAE staff accommodation regulations and standards.</li><li>Act as the&nbsp;primary point of contact&nbsp;for all staff accommodation-related inquiries, issues, and coordination.</li></ul><p>Staff Fun Hub &amp; Recreational Facilities Management</p><br><ul><li>Ensure the staff fun hub is clean, safe, and well maintained at all times.</li><li>Maintain and monitor all recreational and utility equipment, including bicycles, PlayStation units, billiard tables, computers, table tennis equipment, washing machines, refrigerators, and other related facilities.</li><li>Arrange timely repair, servicing, or replacement of damaged or faulty equipment.</li><li>Maintain and monitor CCTV and biometric access systems within the fun hub.</li><li>Ensure that only authorized hotel employees have access to the staff fun hub and enforce access control procedures.</li></ul><p>General Technician Duties</p><br><ul><li>Carry out basic maintenance and repair works in staff accommodations and staff facilities (electrical, plumbing, carpentry, and minor AC works).</li><li>Conduct routine inspections of rooms, common areas, and recreational facilities to identify and rectify faults.</li><li>Respond promptly to maintenance requests and emergencies.</li><li>Coordinate with external contractors and main engineering teams for major repairs.</li><li>Ensure proper use and care of tools, equipment, and spare parts.</li></ul><p>Safety, Emergency &amp; Compliance</p><br><ul><li>Coordinate with the Security Manager to plan, initiate, and conduct emergency fire drill training for staff accommodation and staff facilities.</li><li>Ensure staff are aware of fire safety procedures, evacuation plans, and emergency assembly points.</li><li>Support regular inspections of fire safety equipment and emergency systems in staff areas.</li></ul><p>Administration &amp; Reporting</p><br><ul><li>Prepare reports on accommodation occupancy, maintenance activities, apartment audit findings, fun hub maintenance, HR support activities, and safety drills.</li><li>Ensure compliance with internal policies, health and safety regulations, audit requirements, and hotel standards.</li></ul><p>Team Leadership &amp; Collaboration</p><br><ul><li>Foster a positive, professional, and supportive living and recreational environment for staff.</li><li>Coordinate with housekeeping, security, HR, engineering, IT, and HODs to ensure smooth facility operations.</li><li>Act as a liaison between management and staff regarding accommodation, maintenance, audits, welfare, recreational facilities, compliance, and safety matters.</li></ul><p>Human Resources Management</p><br><ul><li>Support HR initiatives, staff engagement programs, events, and recognition activities.</li></ul><p><strong>What We Need from You</strong></p><br><p>Ideally, you bring some (or all) of the following qualifications and experience.</p><br><p>Education &amp; Qualifications</p><br><ul><li>Diploma or technical certification in Electrical, Mechanical, or Building Maintenance preferred.</li><li>HR or hospitality-related training is an advantage.</li></ul><p>Experience &amp; Skills</p><br><ul><li>3–5 years of experience in staff accommodation management and/or general maintenance, preferably in hospitality.</li><li>Experience supporting HR initiatives, managing staff facilities, and participating in safety or emergency training is an advantage.</li><li>Strong practical knowledge of building maintenance systems and basic IT/AV equipment.</li><li>Good understanding of health, safety, hygiene, accommodation regulations, audit standards, and fire safety requirements in the UAE.</li><li>Strong organizational, communication, and coordination skills.</li></ul><p>Personal Attributes</p><br><ul><li>Detail-oriented, proactive, and service-focused.</li><li>Strong problem-solving and hands-on technical skills.</li><li>Able to manage multiple priorities effectively under pressure.</li><li>Willing to work flexible hours, weekends, and public holidays based on operational requirements.</li></ul><p><strong>What You Can Expect from Us</strong></p><br><p>At InterContinental Residences Dubai Business Bay, we create an environment where our people can excel. We offer competitive compensation, valuable employee benefits, and exceptional development opportunities—including full uniform provision, generous accommodation discounts, and access to world-class training that supports long-term career growth.&nbsp;</p><br><p>Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to all applicants and employees regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.</p><br><p>We foster a culture of trust, support, and acceptance — always welcoming different backgrounds, experiences, and perspectives. At IHG, we give every member of our team the room they need to belong, grow, and make a difference in a collaborative environment.</p><br><p>We know that to work well, we need to feel well – both inside and outside of work. Through our myWellbeing&nbsp;framework, we’re committed to supporting wellbeing across your health, lifestyle, and workplace.</p><br><p><strong>Ready to Shape the Guest Experience?</strong></p><br><p>If you don’t meet every requirement but believe you bring the right energy, leadership, and passion for people, we’d still love to hear from you.</p><br><p>Join us and be part of shaping distinctive hospitality experiences in Dubai—where your ideas, personality, and expertise help define how guests connect, unwind, and remember us.</p><br><br>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>

Company Description Everest Businessmen Services provides high-quality administrative support to individuals, businesses, and government entities, helping them navigate laws and regulations in the United Arab Emirates. Based in the UAE, the company offers specialized services in domestic worker recruitment and management, labor law guidance, visa processing, and legal document certification. Its portfolio includes TAWJEEH services focused on worker rights and training, TASHEEL services for work permits and immigration processes, and ENJAZ court services covering litigation support and judicial applications. The team is dedicated to simplifying and accelerating administrative procedures while maintaining strong client trust, satisfaction, and compliance. Applicants can expect to join a service-focused organization that supports clients through complex regulatory and legal requirements. Role Description The Supervisor role is a full-time, on-site position based in Abu Dhabi Emirate, United Arab Emirates. The Supervisor will oversee daily operations across service areas such as domestic worker services, TAWJEEH, TASHEEL, and court-related support, ensuring that processes are compliant, efficient, and client-focused. Responsibilities include assigning and monitoring staff tasks, reviewing client files and documentation, resolving operational issues, and ensuring timely completion of visa, labor, and legal service requests. The role also involves coordinating with internal teams and external stakeholders, maintaining accurate records, and implementing standard operating procedures to improve workflow and service quality. The Supervisor will support team performance through coaching, feedback, and adherence to company policies, while upholding high standards of professionalism and confidentiality. Qualifications Strong leadership and team supervision skills, with experience allocating workloads, mentoring staff, and monitoring performance. Knowledge of UAE labor laws, visa processes, and government administrative procedures; familiarity with TAWJEEH, TASHEEL, and court services is an advantage. Excellent organizational and time-management abilities, including handling multiple cases, maintaining documentation, and meeting deadlines. Effective communication and interpersonal skills for interacting with clients, colleagues, and government entities in a clear and respectful manner. Proficiency with office software, data entry, and case management systems; ability to learn new digital platforms and tools. High attention to detail and accuracy in reviewing forms, contracts, and legal documents. Prior experience in administration, customer service, or operations within government service centers, legal, or immigration environments is preferred. Diploma or bachelor’s degree in business administration, law, public administration, or a related field is beneficial. Ability to work on-site in Abu Dhabi Emirate and adapt to a fast-paced service environment. Multilingual skills (e.g., Arabic and English) are a strong advantage.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Role: </strong><span><span>Agency Supervisor - Recovery</span></span><br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<br><strong>Role Purpose:</strong><br><span><span>Agency Supervisor is responsible to manage the external collection agencies which monitoring and coaching on daily workflow and performance. Agency Supervisor ensures customer communications, adheres to customer expectations and requirements. Moreover, he is responsible for motivating, coaching and developing associates to achieve optimal performance results and conducting regular performance note. Also resolves customer complaints in timely manner and completes other duties as assigned.</span></span></p><br><p><span><strong>KEY METRICS:</strong></span></p><br><ol><li><span><span>Agency meetings.</span></span></li><li><span><span>Coaching staff.&nbsp;</span></span></li><li><span><span>Achieving business financial targets.</span></span></li><li><span><span>Achieving non-financial targets as per process.&nbsp;</span></span></li></ol><p>&nbsp;&nbsp;&nbsp;&nbsp;<br><strong>Key Accountabilities of the role&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;</strong></p><br><p><span><span>1.To ensure that agencies visits are done within the agreed TAT to achieve targets efficiently and same shall be documented to be shared with agency.</span></span></p><br><p><span><span>2.To monitor the agencies’ performance and ensure that agencies are following standards required by ADIB.</span></span></p><br><p><span><span>3.To conduct regular meetings by phone/visit with team members from agency to review and provide update on the progress, including reconciliation of allocated accounts and actions agreed during last visits.</span></span></p><br><p><span><span>4.All work-related visits/calls made to agency shall be documented over an email to be shared with the stakeholders.</span></span></p><br><p><span><span>5. To guide and support customers as a counsellor to manage their finance /covered card’s payments (including other facilities held with bank) along with other services like restructure, reschedule, re-age etc.</span></span></p><br><p><span><span>5.To review and provide feedback for TOP 20 accounts.</span></span></p><br><p><span><span>6.To ensure that accounts allocated to agencies are timely updated in the collections work system.</span></span></p><br><p><span><span>7.To share customer/work related data with agencies for assigned work as per pre-defined process of Collection Unit.</span></span></p><br><p><span><span>8.To ensure all the tasks assigned shall be performed as per the SOP (approved process manuals).</span></span></p><br><p><span><span>9.To attend, resolve and close all customer complaints within the TAT as per policy.&nbsp;</span></span></p><br><p><span><span>10.Meet the walk-in customers in the Collection Unit and resolve their issues by offering solutions as per policy.&nbsp;</span></span></p><br><p><span><span>11.Always adhere by ADIB’s and Collection Unit Code of Conduct and policies.&nbsp;</span></span><br>&nbsp;</p><br><p><strong>Specialist Skills / Technical Knowledge Required for this role:</strong><br>&nbsp;</p><br><ol><li><span><span>Knowledge of market and industry characteristics and trends</span></span></li><li><span><span>Knowledge of legal system, regulations, statutory requirements and legal recovery techniques</span></span></li><li><span><span>Strong business acumen</span></span></li><li><span><span>Strong communication, analytical, collection skills</span></span></li><li><span><span>High achievement in the collection department</span></span><br>&nbsp;</li></ol><p><span><strong>Previous experience:</strong></span></p><br><ul><li><span><span>At least 5 years relevant experience in banking</span></span></li></ul><br> </div>

<p>We are looking for an experienced Engineering Supervisor to oversee daily maintenance and engineering operations in a hotel environment. The successful candidate will supervise technicians, coordinate preventive and corrective maintenance, respond to engineering emergencies, and ensure all hotel facilities and equipment operate safely and efficiently.</p> <p>Key Responsibilities<br /> Supervise daily engineering and maintenance activities.<br /> Allocate work and monitor the performance of maintenance technicians.<br /> Coordinate preventive and corrective maintenance for hotel facilities and equipment.<br /> Inspect electrical, plumbing, HVAC, mechanical, and other building systems.<br /> Respond promptly to maintenance complaints and engineering emergencies.<br /> Ensure guest rooms, public areas, kitchens, back-of-house areas, and equipment are maintained properly.<br /> Maintain maintenance records, checklists, logbooks, and work orders.<br /> Coordinate with hotel departments regarding maintenance requests.<br /> Monitor contractors and third-party service providers.<br /> Ensure all work complies with hotel safety, health, and operational standards.<br /> Assist with energy and water conservation initiatives.</p> <p>CANDIDATES CAN SEND THEIR CV TO EMAIL: kratilink1990@gmail.com</p>