وظائف مدير مطعم في الإمارات

Sofra Services is a market leader in retail, food services, hospitality, and business development within its region. The company focuses on delivering consistent quality, innovative offerings, and memorable guest experiences across its portfolio. Team members benefit from working in a dynamic, growth-oriented environment with clear operational standards and supportive leadership. Sofra Services values professionalism, collaboration, and continuous improvement, offering opportunities for career development in the hospitality and food service sectors.<br>Role Description The Restaurant General Manager is a full-time, on-site role responsible for overseeing all aspects of daily restaurant operations. This includes managing staff scheduling, supervising service standards, monitoring food quality, and ensuring a clean, safe environment for guests and team members. The role involves tracking financial performance, controlling costs, managing inventory, and implementing budget plans to meet revenue and profitability targets. The Restaurant General Manager leads hiring, training, and performance management, supports team development, and promotes a culture of excellent customer service and satisfaction. The role also requires coordination with senior management on marketing initiatives, operational improvements, and adherence to company policies and local regulations.<br>Qualifications<br> <br>Strong financial and operational management skills, including P&L Management and Budgeting.<br>Proven focus on guest experience with skills in Customer Service and Customer Satisfaction.<br>Experience in team leadership and talent management, including Hiring and staff development.<br>Previous experience as a restaurant or hospitality manager, ideally in a high-volume environment.<br>Ability to analyze performance metrics, implement process improvements, and manage change effectively.<br>Excellent communication and interpersonal skills, with the ability to work in a diverse, multicultural environment.<br>Solid understanding of food safety, health, and safety regulations, and compliance standards.<br>Relevant diploma or degree in Hospitality Management, Business Administration, or a related field is preferred.

<ul><li><p>Oversee daily restaurant operations, ensuring that service standards are met and customer satisfaction is prioritized.</p></li><li><p>Coordinate and train staff on service protocols, menu knowledge, and health and safety regulations to maintain a high-performing team.</p></li><li><p>Manage inventory and supply orders, ensuring that stock levels meet the demands of service without excess waste.</p></li><li><p>Handle customer inquiries and complaints professionally, resolving issues promptly to enhance the dining experience.</p></li><li><p>Schedule staff shifts and manage labor costs effectively to optimize restaurant efficiency and employee satisfaction.</p></li><li><p>Monitor food quality and presentation, collaborating with kitchen staff to ensure consistency.</p></li><li><p>Conduct regular inspections of dining areas and restrooms, ensuring cleanliness and compliance with health standards.</p></li><li><p>Assist in creating and implementing promotional strategies to attract new customers and retain existing ones.</p></li><li><p>Prepare reports on sales, customer feedback, and staff performance to inform management decisions and improve operations.</p></li><li><p>Foster a positive work environment through effective communication, team-building activities, and recognition of employee contributions.</p></li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Minimum of 3 years of experience in a supervisory role within the food and beverage industry, demonstrating leadership capabilities.</p></li><li><p>Relevant educational background, preferably a degree in hospitality management or a related field, showcasing foundational knowledge.</p></li><li><p>Experience in managing diverse teams, with a focus on training and developing staff to enhance their skills and performance.</p></li><li><p>Strong customer service orientation, able to engage with guests and resolve conflicts with a positive attitude.</p></li><li><p>Proficiency in point-of-sale (POS) systems and restaurant management software, enhancing operational efficiency.</p></li><li><p>Ability to multitask and work in a fast-paced environment, maintaining composure under pressure while ensuring quality service.</p></li><li><p>Excellent communication skills, both verbal and written, to effectively interact with staff and customers alike.</p></li><li><p>A proactive mindset with strong problem-solving skills, capable of anticipating challenges and implementing solutions.</p></li><li><p>Physical stamina to stand for long periods and perform various tasks, contributing to the overall efficiency of restaurant operations.</p></li></ul><p><br></p>

POSITION: Guest Experience Manager - Black Sheep LOCATION: Dubai, UAE<br>OVERVIEW:Beyond food and drinks, creating long-lasting relationships, fostering loyalty, and delivering deeply personal service with care is a pillar of the Black Sheep hospitality promise. As we open our doors in Dubai, the Guest Experience Manager will be the cornerstone of our operations in a new community, ensuring every guest has an unforgettable experience, from start to finish. At every point of the guest journey, the Guest Experience Manager crafts and curates the hospitality. This role combines operational involvement and oversight with a deep commitment to hospitality, embodying our Core Values.<br>KEY RESPONSIBILITIES OF THE ROLE:Operations - Embody and practice our hospitality values in real time, from the door to the floor of the restaurants. A key element of the experience begins as guests enter the restaurant, where the Guest Experience Manager will practice presence at reception to welcome them and kickstart their journey with us.- Collaborate with kitchen and service teams to ensure seamless operations and build a culture of hospitality excellence.- Monitor service quality and implement improvements as needed.- Assist in the preparation for the weekly high-level meetings and projects.- Ensure a good flow of open communication exists within the team. Community Engagement- Build relationships with local partners and the community to enhance brand presence, including hotels and schools in the region. Beyond guests, work with the community and neighbourhood of our restaurants to continue to make new friends and build brand ambassadorship.- Represent Black Sheep at events and in the local hospitality scene. Guest Relations - Foster a warm and welcoming atmosphere for all guests.- Enhance guest recognition and personalisation through systems, processes and training.- Handle guest enquiries, requests and feedback with professionalism and empathy to build loyalty and retention.- Implement feedback mechanisms to continually refine the guest experience and identify ways to eliminate root causes.- Develop and enhance guest experience initiatives. Leadership- Train, mentor and coach the team on hospitality values and guest experience best practices, starting with reception teams.- Promote a culture of excellence and teamwork within the team.<br>QUALIFACTIONS- Proven experience in hospitality management, preferably in a guest relations or experience role. Minimum two years. Maximum five.- Strong leadership skills with a passion for mentoring and developing team members.- Exceptional communication and interpersonal skills.- Ability to thrive in a fast-paced, dynamic environment.- Knowledge of local culture and trends in the Dubai dining scene is a plus.- Fluent in English and Arabic<br>ARE YOU A BLACK SHEEP?- You put community first and are committed to serving and supporting the individuals in that community.- You have big hopes, big dreams and big aspirations.- You are uncompromising in your pursuit of excellence.- You choose optimism and to play with joy.- You understand that risks are opportunities, and you are not afraid to take them.- You operate with integrity, choosing to do the right thing, not the easy thing, every step of the way.<br>APPLICATION PROCESS:Interested candidates should submit their resume and a cover letter detailing their relevant experience and passion for guest experience here or to nina@blacksheeprestaurants.com.<br>---ABOUT BLACK SHEEPFounded in 2012 by Syed Asim Hussain, Black Sheep is Asia’s most compelling hospitality movement with over 50 restaurants built on connected storytelling and a deep love for the people, places, times and memories that inspired them. At the intersection of art, culture, innovation and hospitality, Black Sheep crafts narrative-driven experiences that have revolutionised the hospitality industry in Hong Kong, the city it calls home, and abroad.<br>A catalyst for the future of hospitality, Black Sheep is community-focused and committed to doing work with a social conscious that will make a positive impact on the world. By choosing to collaborate with others who dream big and by approaching their work with joy and optimism, Black Sheep crafts memories for the guests in the dining room and for those who are part of its journey and has woven itself into the fabric of hospitality’s future.<br>Black Sheep has time and time again established itself as a pioneer in the field of service, defining its own brand and rules of hospitality. Its collective work has received notable recognition from some of the world’s leading culinary awards, including MICHELIN Guide, Asia’s 50 Best and La Liste.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> [Not translated in selected language] <p><span><strong>Restaurant Manager</strong> <strong>|</strong> <strong>Shang Palace</strong></span></p><br><br> <p><span>Shangri-La Group | Abu Dhabi, United Arab Emirates</span></p><br><br> <br> <p><span><strong>About Us</strong></span></p><br><br> <br> <p><span><strong>Find Your Shangri-La in Shangri-La.</strong></span></p><br><br> <br> <p><span>Our story began in 1971, when the first Shangri-La opened its doors. We have since been crafting joyful experiences through heartfelt hospitality, and that legacy continues to guide us today.</span></p><br><br> <p><span>As we look ahead to new horizons, we invite you to join the world of Shangri-La — shaping the next chapter and making a meaningful impact through shared purpose and the art and joy of Asian hosting.</span></p><br><br> <br> <p><span>Shangri-La Qaryat Al Beri, Abu Dhabi, offers 213 luxurious guestrooms and suites, six private pool villas, and 161 fully furnished serviced apartments featuring a one-kilometre private beach which blends modern Arabic design with exceptional comfort.</span></p><br><br> <p><span>Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi</span></p><br><br> <br> <p><span>As a&nbsp;<strong>Restaurant Manager</strong>, you will oversee the daily operations of the restaurant by ensuring an authentic Chinese dining experience provided to the guests while maintaining Shangri-La’s luxury hospitality standards. Also, you will lead and develop the team, drive service excellence and revenue performance, and ensure high levels of guest satisfaction. And you will work closely with the culinary and beverage teams to maintain operational efficiency, quality, and consistency across all aspects of the outlet.</span></p><br><br> <br> <p><span><strong>Key Responsibilities:</strong></span></p><br><br> <br> <ul> <li><span>Oversee the daily operations of Shang Palace, ensuring smooth service and exceptional guest experiences.</span></li> <li><span>Lead, coach, and develop the restaurant team to consistently deliver luxury Chinese dining and hospitality standards.</span></li> <li><span>Monitor restaurant revenue, food and beverage costs, inventory, and other financial targets to achieve business objectives.</span></li> <li><span>Build strong relationships with guests, handle feedback professionally, and ensure a high level of guest satisfaction.</span></li> <li><span>Work closely with the Executive Chef and culinary team to promote Chinese cuisine, menu offerings, and beverage pairings while maintaining quality and consistency.</span></li> </ul> <br> <p><span><strong>About You:</strong></span></p><br><br> <br> <ul> <li><span>Fluent in Chinese and English, with excellent verbal communication skills.</span></li> <li><span>Strong knowledge and understanding of Chinese cuisine, culture, dining etiquette, and service practices.</span></li> <li><span>Strong commercial awareness with experience in revenue generation, upselling, and cost control.</span></li> <li><span>Excellent organizational, problem-solving, and decision-making abilities.</span></li> <li><span>Professional appearance, cultural awareness, and a strong passion for hospitality.</span></li> <li><span>Diploma or bachelor’s degree in hospitality management, Hotel Management, Business Administration, or a related field preferred.</span></li> <li><span>Training or certification in Food Safety and HACCP is advantageous and additional training in Chinese cuisine, wine, tea, or beverage service is an advantage.</span></li> <li><span>5–7 years of Food &amp; Beverage experience, with at least 2–3 years in a Restaurant Manager or equivalent leadership position.</span></li> <li><span>Previous experience managing a Chinese restaurant or Chinese specialty outlet is preferred.</span></li> <li><span>Experience managing Chinese-speaking guests and understanding their dining preferences and expectations.</span></li> <li><span>Strong experience in team leadership, guest relations, revenue management, cost control, and restaurant operations.</span></li> </ul> <br> <p><span><strong>Why Join Us:</strong></span></p><br><br> <br> <ul> <li><span>A workplace that values your passion and supports self-realization and personal growth.</span></li> <li><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.</span></li> <li><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.</span></li> <li><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></li> </ul> <br> <p><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></p><br><br> <br> <p><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></p><br><br> <br> <br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span>The</span><b><span>International</span><span>Field</span><span>Operations</span></b><span><b>Manager</b> role</span><span>is responsible for</span><span>executing</span><span>the strategies of</span><span>new market</span><span>&amp; new licensee/franchisee</span><span>launch,</span><span>operations</span><span>and training</span><span>development</span><span>within a designated region</span><span>.&nbsp;</span><span>This role will work with the regional business and cross-functional teams to develop, evaluate,</span><span>optimize</span><span>and drive results for in-restaurant operations and training execution that meets standards at Inspire Brands</span><span>and drives profitability for our licensees/franchisees</span><span>.</span></span></p><br><p><b><span>RESPONSIBILITIES</span></b></p><br><p><b><span>New Market Launch</span></b></p><br><br><ul><li><p><span><span>Lead cross-functional team to launch</span><span>new brands</span><span>and new</span><span>licensees</span><span>/franchisees within your designated region following brand strategies and standards set forth by Inspire Brands.&nbsp;</span></span></p><br></li></ul><br><ul><li><p><span><span>Plans and manages all support for operations and training during new market or new</span><span>licensee</span><span>/franchisee launches.</span></span></p><br></li></ul><br><br><p><b><span>Operations &amp; Training</span></b></p><br><br><ul><li><p><span><span>Evaluate licensee/franchisee operations and training plans within your designated region.</span><span>Conduct all required audits and market visits</span><span>in a timely manner</span><span>and document accordingly</span><span>.&nbsp;</span><span>Escalate issues appropriately.</span></span></p><br></li></ul><br><ul><li><p><span><span>Utilize advanced technologies and LMS platforms to enhance operations and training development in the field.</span></span></p><br></li></ul><br><ul><li><p><span><span>Monitor and troubleshoot operational and training KPI’s</span><span>.&nbsp;</span><span>Develop action plans or provide recognition according to the results.</span></span></p><br></li></ul><p><b><span>New Market Launch</span></b></p><br><br><ul><li><p><span><span>Lead cross-functional team to launch</span><span>new brands</span><span>and new</span><span>licensees</span><span>/franchisees within your designated region following brand strategies and standards set forth by Inspire Brands.&nbsp;</span></span></p><br></li></ul><br><ul><li><p><span><span>Plans and manages all support for operations and training during new market or new</span><span>licensee</span><span>/franchisee launches.</span></span></p><br></li></ul><br><br><p><b><span>Operations &amp; Training</span></b></p><br><br><ul><li><p><span><span>Evaluate licensee/franchisee operations and training plans within your designated region.</span><span>Conduct all required audits and market visits</span><span>in a timely manner</span><span>and document accordingly</span><span>.&nbsp;</span><span>Escalate issues appropriately.</span></span></p><br></li></ul><br><ul><li><p><span><span>Utilize advanced technologies and LMS platforms to enhance operations and training development in the field.</span></span></p><br></li></ul><br><ul><li><p><span><span>Monitor and troubleshoot operational and training KPI’s</span><span>.&nbsp;</span><span>Develop action plans or provide recognition according to the results.</span></span></p><br></li></ul><p><b><span>EDUCATION QUALIFICATIONS</span></b></p><br><br><br><br><br><p><i>Minimum</i>: <span><span>Bachelor’s Degree</span><span>,</span><span>Equivalent</span><span>certification</span><span>or related field</span></span></p><br><p><b><span>EXPERIENCE QUALIFICATION</span></b></p><br><p>5+ yrs <span><span>Restaurant Operations, Training, and Project Management</span></span></p><br><p><span>2+ yrs </span> <span><span>Multi-unit experience in Restaurant Operations or Training</span></span></p><br><p><b><span>REQUIRED KNOWLEDGE,</span><span>SKILLS</span><span>or ABILITIES</span></b></p><br><ul><li><p><b><span>Global Learning and Development Expertise:</span></b></p><br></li></ul><br><ul><li><p><span><span>In-depth knowledge of adult learning principles and training methodologies.</span></span></p><br></li></ul><br><ul><li><p><span><span>Experience in developing and implementing comprehensive training programs on a</span><span>regional</span><span>scale.</span></span></p><br></li></ul><br><ul><li><p><b><span>Planning and Execution:</span></b></p><br></li></ul><br><ul><li><p><span><span>Ability to execute learning strategies aligned with organizational goals and market launch plans.</span></span></p><br></li></ul><br><ul><li><p><span><span>Proficiency</span><span>in project management, including planning, execution, and evaluation of training initiatives.</span></span></p><br></li></ul><br><ul><li><p><b><span>Cross-Cultural Competence:</span></b></p><br></li></ul><br><ul><li><p><span><span>Strong understanding of diverse cultural dynamics and business practices in international markets.</span></span></p><br></li></ul><br><ul><li><p><span><span>Ability to adapt training and communication styles to suit various cultural contexts.</span></span></p><br></li></ul><br><ul><li><p><b><span>Leadership and Influence:</span></b></p><br></li></ul><br><ul><li><p><span><span>Demonstrated leadership skills with the ability to influence and motivate others.</span></span></p><br></li></ul><br><ul><li><p><span><span>Capacity to lead cross-functional teams and collaborate effectively with various stakeholders.</span></span></p><br></li></ul><br><ul><li><p><b><span>Analytical and Problem-Solving Skills:</span></b></p><br></li></ul><br><ul><li><p><span><span>Ability to analyze complex situations,</span><span>identify</span><span>learning needs, and develop effective solutions.</span></span></p><br></li></ul><br><ul><li><p><span><span>Skill in assessing the effectiveness of training programs and making data-driven improvements.</span></span></p><br></li></ul><br><ul><li><p><b><span>Language,</span><span>Communication, and Interpersonal Skills:</span></b></p><br></li></ul><br><ul><li><p><span><span>Proficiency</span><span>in English is essential;</span><span>additional</span><span>language skills relevant to key markets are highly</span><span>advantageous</span><span>.</span></span></p><br></li></ul><br><ul><li><p><span><span>Excellent verbal and written communication skills, with the ability to clearly convey complex ideas.</span></span></p><br></li></ul><br><ul><li><p><span><span>Strong interpersonal skills, with a focus on relationship-building and stakeholder engagement.</span></span></p><br></li></ul><br><ul><li><p><b><span>Technology Proficiency:</span></b></p><br></li></ul><br><ul><li><p><span><span>Familiarity with advanced learning technologies and Learning Management Systems (LMS).</span></span></p><br></li></ul><br><ul><li><p><span><span>Ability to</span><span>leverage</span><span>technology to enhance learning experiences and track program effectiveness.</span></span></p><br></li></ul><br><ul><li><p><b><span>Budget and Resource Management:</span></b></p><br></li></ul><br><ul><li><p><span><span>Experience in</span><span>managing budgets and</span><span>allocating</span><span>resources efficiently.</span></span></p><br></li></ul><br><ul><li><p><span><span>Skill in overseeing financial aspects of training programs, particularly in new market launches.</span></span></p><br></li></ul><br><ul><li><p><b><span>Adaptability and Resilience:</span></b></p><br></li></ul><br><ul><li><p><span><span>Flexibility to adapt to changing business needs and environments.</span></span></p><br></li></ul><br><ul><li><p><span><span>Resilience in facing challenges and navigating complex market entry scenarios.</span></span></p><br></li></ul><br><ul><li><p><b><span>Regulatory Compliance and Brand Alignment:</span></b></p><br></li></ul><br><ul><li><p><span><span>Knowledge of international regulatory compliance related to training and market launches.</span></span></p><br></li></ul><br><ul><li><p><span><span>Commitment to upholding brand standards and protecting trademark integrity.</span></span></p><br></li></ul><br>Inspire is a multi-brand restaurant company whose portfolio includes more than 33,300 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC restaurants worldwide. We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple—it’s an experience. At Inspire, that’s our purpose: to ignite and nourish flavorful experiences. </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> [Not translated in selected language] <p><span><strong>Restaurant Manager</strong> <strong>|</strong> <strong>Shang Palace</strong></span></p><br><br> <p><span>Shangri-La Group | Abu Dhabi, United Arab Emirates</span></p><br><br> <br> <p><span><strong>About Us</strong></span></p><br><br> <br> <p><span><strong>Find Your Shangri-La in Shangri-La.</strong></span></p><br><br> <br> <p><span>Our story began in 1971, when the first Shangri-La opened its doors. We have since been crafting joyful experiences through heartfelt hospitality, and that legacy continues to guide us today.</span></p><br><br> <p><span>As we look ahead to new horizons, we invite you to join the world of Shangri-La — shaping the next chapter and making a meaningful impact through shared purpose and the art and joy of Asian hosting.</span></p><br><br> <br> <p><span>Shangri-La Qaryat Al Beri, Abu Dhabi, offers 213 luxurious guestrooms and suites, six private pool villas, and 161 fully furnished serviced apartments featuring a one-kilometre private beach which blends modern Arabic design with exceptional comfort.</span></p><br><br> <p><span>Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi</span></p><br><br> <br> <p><span>As a&nbsp;<strong>Restaurant Manager</strong>, you will oversee the daily operations of the restaurant by ensuring an authentic Chinese dining experience provided to the guests while maintaining Shangri-La’s luxury hospitality standards. Also, you will lead and develop the team, drive service excellence and revenue performance, and ensure high levels of guest satisfaction. And you will work closely with the culinary and beverage teams to maintain operational efficiency, quality, and consistency across all aspects of the outlet.</span></p><br><br> <br> <p><span><strong>Key Responsibilities:</strong></span></p><br><br> <br> <ul> <li><span>Oversee the daily operations of Shang Palace, ensuring smooth service and exceptional guest experiences.</span></li> <li><span>Lead, coach, and develop the restaurant team to consistently deliver luxury Chinese dining and hospitality standards.</span></li> <li><span>Monitor restaurant revenue, food and beverage costs, inventory, and other financial targets to achieve business objectives.</span></li> <li><span>Build strong relationships with guests, handle feedback professionally, and ensure a high level of guest satisfaction.</span></li> <li><span>Work closely with the Executive Chef and culinary team to promote Chinese cuisine, menu offerings, and beverage pairings while maintaining quality and consistency.</span></li> </ul> <br> <p><span><strong>About You:</strong></span></p><br><br> <br> <ul> <li><span>Fluent in Chinese and English, with excellent verbal communication skills.</span></li> <li><span>Strong knowledge and understanding of Chinese cuisine, culture, dining etiquette, and service practices.</span></li> <li><span>Strong commercial awareness with experience in revenue generation, upselling, and cost control.</span></li> <li><span>Excellent organizational, problem-solving, and decision-making abilities.</span></li> <li><span>Professional appearance, cultural awareness, and a strong passion for hospitality.</span></li> <li><span>Diploma or bachelor’s degree in hospitality management, Hotel Management, Business Administration, or a related field preferred.</span></li> <li><span>Training or certification in Food Safety and HACCP is advantageous and additional training in Chinese cuisine, wine, tea, or beverage service is an advantage.</span></li> <li><span>5–7 years of Food &amp; Beverage experience, with at least 2–3 years in a Restaurant Manager or equivalent leadership position.</span></li> <li><span>Previous experience managing a Chinese restaurant or Chinese specialty outlet is preferred.</span></li> <li><span>Experience managing Chinese-speaking guests and understanding their dining preferences and expectations.</span></li> <li><span>Strong experience in team leadership, guest relations, revenue management, cost control, and restaurant operations.</span></li> </ul> <br> <p><span><strong>Why Join Us:</strong></span></p><br><br> <br> <ul> <li><span>A workplace that values your passion and supports self-realization and personal growth.</span></li> <li><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.</span></li> <li><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.</span></li> <li><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></li> </ul> <br> <p><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></p><br><br> <br> <p><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></p><br><br> <br> <br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><span><span><span>Future Opportunities - Reception Manager - Atlantis The Palm</span></span></span>&nbsp;<br><span><span>(<span>20241</span></span></span>)</p><br> <p><span>A part of Kerzner International, a global leader in luxury hospitality, Atlantis, The Palm is a world where iconic stays, legendary adventures, and the boldest flavours all come together to transport guests to A World Away.</span></p><br> <p><span>The iconic resort, located on the crescent of Palm Island, features 1,544 Rooms, Suites, and Signature Suites, each designed with thoughtful details inspired by the sea. It is the ultimate destination for world-class dining, bringing together some of the most renowned celebrity chefs and Michelin-starred restaurants. The resort is also home to unforgettable experiences, from record-breaking thrills at the world’s largest waterpark to stunning views of 65,000 marine animals in the aquarium, and close encounters with resident Indo-Pacific dolphins at Dolphin Bay.</span></p><br> <p><span>Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritised, and careers truly thrive.</span></p><br> <p><strong>About the role&nbsp;</strong></p><br> <p>We are looking for Reception Managers across our varios venues at Atlantis The Palm.&nbsp; You will be responsible for delivering five-star customer service to guests, meeting them, and greeting them with a smile and creating an amazing experience and everlasting memories while dining with us! Forming strong relationships with guests staying in the hotel and its suites, local Dubai residents and regulars will be an important aspect of the role. You will act as a ‘sales ambassador’s, encouraging repeat custom, capturing new business, and communicating any special requests and needs of guests to the restaurant management team, contributing and playing a vital role in delivering a luxury and personalized service. You will demonstrate a deep knowledge and passion for the brand you represent and play an active role in building and managing the guest database, working closely with the PR and marketing teams to communicate any upcoming activity to the market, including special events, initiatives, and promotions. This role requires someone who is immaculately presented and an exceptional communicator who comfortably, positively, and professionally interacts with those around them.</p><br> <p><strong>About you</strong></p><br> <p>The successful candidate must demonstrate a clear passion for the Food &amp; Beverage industry, guest experience and a willingness to learn in a supportive but disciplined environment, willing to work flexible hours, have excellent communication, and interpersonal skills. Minimum of 2 - 3 years’ experience in a similar role in a luxury hotel or restaurant is needed. Atlantis.</p><br> <p>The Palm offers an unbeatable opportunity to grow and develop in your career right in a mix of a continuously developing city and a diverse range of cultures.</p><br> <p><span>We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.</span></p><br> <p><span>With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.</span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>As the world’s largest family of luxury hotels, we take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insight, our passion for luxury travel spans cultures and customs, inspiring us to create warm and refined experiences for those seeking a richer perspective on the world. Each of our hotels has its own distinctive style and sense of place, where we take every opportunity to deliver personal and meaningful guest experiences. If you would like to embrace a wider world of opportunities, we would be delighted to welcome you to the world’s most international luxury hotel brand.</p><br><p>Located on Hayat Island, <strong>InterContinental Ras Al Khaimah Mina Al Arab Resort &amp; Spa</strong> is a luxury beachfront resort where island living meets authentic Arabian hospitality. Less than an hour from Dubai, the resort offers a refined yet relaxed escape surrounded by natural landscapes, open sea views, and powder-soft beaches. With a collection of rooms, villas, and residences, a variety of restaurants and bars, and award-winning spa and leisure facilities, we focus on creating thoughtful, personal, and memorable experiences for families, couples, and groups in a true resort setting.</p><br><p>What’s on the menu for your next career move? As our Restaurant Manager for our Turkish and Lebanese dining destination, you’ll be at the heart of delivering refined, authentic, and memorable dining experiences. From lively dinner service to VIP gatherings and special occasions, you’ll lead with confidence, cultural understanding, and a sharp eye for detail, ensuring every guest interaction reflects true luxury hospitality.</p><br>A little taste of your day-to-day:<br>Every day is different, but you’ll mostly be:<br><ul><li>Lead, coach, and develop the service team through regular briefings, on-the-job training, and performance feedback</li><li>Set, monitor, and consistently deliver high service standards in line with brand expectations and luxury dining principles</li><li>Oversee daily restaurant operations, including reservations, table management, service flow, and guest recovery</li><li>Ensure a strong guest focus by handling feedback and complaints professionally and turning insights into service improvements</li><li>Work closely with the kitchen team to ensure menu knowledge, food quality, presentation, and timing meet expectations</li><li>Manage staffing, rosters, and productivity in line with business levels and budget requirements</li><li>Drive upselling initiatives, promotions, and service rituals to maximise revenue and average spend</li><li>Monitor costs, stock levels, wastage, and inventory in coordination with the finance and store teams</li><li>Review daily reports, POS data, and monthly P&amp;L results, providing input and action plans where needed</li><li>Ensure full compliance with brand standards, health and safety, hygiene, and food safety regulations</li><li>Support and actively participate in sustainability and responsible business initiatives</li><li>Coordinate and execute special events, VIP experiences, and seasonal activations within the outlet</li></ul>What We need from you:<br><ul><li>Diploma or bachelor’s degree in Hotel Management, Hospitality, or a related field</li><li>Proven experience in luxury hotels or high-end restaurant operations</li><li>Minimum two years’ experience in a management role</li><li>Strong understanding of Middle Eastern dining concepts, ideally Turkish or Lebanese cuisine</li><li>Confident communicator and people leader, able to motivate and develop diverse teams</li><li>Fluency in English is required; proficiency in Arabic is a strong advantage, with additional languages considered a plus</li></ul>What you can expect from us:<br>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.&nbsp;<br>Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.&nbsp;<br>IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. <br>So, join us and you’ll become part of our ever-growing global family.<br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>The Four Seasons Resort Dubai at Jumeirah Beach with its unparalleled location, fresh approach to luxury and legendary personalized service, has exceeded the high expectations in the ultra- competitive Dubai market. At Four Seasons we believe that our most important asset is our team of employees. The Four Seasons has a tremendous commitment to the development and training of all employees. We ensure that the best packages and finest management structure are in place to guarantee a stable environment in which development is second nature for our employees. Successful Four Seasons candidates will be offered once- in-a- lifetime opportunity rich in personal and professional growth. Four Seasons Dubai at Jumeirah Beach includes five outlets options - from the beachfront Sea Fu restaurant to the rooftop Mercury Lounge, and it includes 237 Dubai luxury hotel rooms – including 49 suites – subtle Arabic design motifs blend with cool, contemporary style, featuring soft backgrounds of blue or green. Dubai is the second largest of the seven Emirates that make up the United Arab Emirates, Dubai is located on the southern shore of the Arabian Gulf. Has a Sub- tropical, arid climate.<br><br><p><b>About the role</b></p><br><br><br><p>The F&amp;B Guest Experience Manager is responsible for enhancing guest satisfaction and ensuring exceptional service standards across all Food &amp; Beverage outlets. This role leads guest engagement initiatives, manages guest feedback and service recovery processes, supports operational excellence, and collaborates with outlet managers to create memorable dining experiences that align with the organization's brand standards and business objectives.</p><br><br><br><p><b>What you will do</b></p><br><br><ul><li>Champion a guest-centric culture throughout all F&amp;B outlets.</li><li>Monitor and improve guest satisfaction scores, online reviews, and feedback channels.</li><li>Conduct regular guest interactions to gather insights and identify improvement opportunities.</li><li>Ensure consistent delivery of exceptional service standards and brand expectations.</li><li>Develop and implement guest experience programs, promotions, and initiatives.</li><li>Handle guest complaints, concerns, and special requests professionally and promptly.</li><li>Conduct routine inspections of restaurants, bars, lounges, room service, and banquet operations.</li><li>Partner with outlet managers to ensure service procedures are followed consistently.</li><li>Identify operational gaps impacting guest satisfaction and implement improvements.</li><li>Coordinate with culinary and service teams to enhance menu presentation and guest engagement.</li></ul><br><p><b>What you bring</b></p><br><br><ul><li>Minimum 3–5 years of experience in Food &amp; Beverage operations, guest relations, or hospitality management.</li><li>Experience in luxury hotels, resorts, stand-alone restaurants.</li><li>Strong understanding of guest service standards and service recovery techniques.</li></ul><br><p><b>What we offer</b></p><br><br><ul><li>Work Authorization.&nbsp;</li><li>Competitive tax-free salary, service charge, tips.&nbsp;</li><li>End of service gratuity.&nbsp;</li><li>Complimentary full board living accommodation in a high quality staff housing.&nbsp;</li><li>Vibrant fitness facilities including gym and swimming pool.&nbsp;</li><li>Free transportation to and from work.&nbsp;</li><li>Medical and life insurance.&nbsp;</li><li>Paid annual leave.&nbsp;</li><li>Paid home leave tickets.&nbsp;</li><li>Social and sporting events.&nbsp;</li><li>Learning &amp; Development Programs.&nbsp;</li><li>Career opportunities and international transfer.&nbsp;</li><li>And more…&nbsp;</li></ul><br><p><b>Schedule &amp; Hours</b>&nbsp;</p><br><br><ul><li> 5 days per week over 48 working hours.&nbsp;</li></ul><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Ensures compliance with all applicable laws and regulations.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Ensures corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Ensures recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary <p><br> Our client, a web development company, is looking for a Social Media Manager to join their team.<br> &nbsp; </p><br><br><p><strong>Job Description:</strong></p><br><br> &nbsp; <ul> <li> <p>Develop and implement the social media strategy aligned with business goals.</p><br><br> </li> <li> <p>Create monthly and quarterly content plans based on events and promotions.</p><br><br> </li> <li> <p>Define target audience and content direction for each outlet.</p><br><br> </li> <li> <p>Plan campaigns for seasonal events and special occasions (Ramadan, New Year, themed nights).</p><br><br> </li> <li> <p>Analyze trends and competitors to improve strategy.</p><br><br> </li> <li> <p>Suggest new ideas to increase engagement and reservations.</p><br><br> </li> <li> <p>Set clear KPIs and objectives for social media performance.</p><br><br> </li> <li> <p>Create and manage monthly content calendars.</p><br><br> </li> <li> <p>Coordinate photo and video shoots for food, drinks, events, and venue ambiance.</p><br><br> </li> <li> <p>Write engaging captions that reflect the brand tone.</p><br><br> </li> <li> <p>Ensure consistent brand identity across all platforms.</p><br><br> </li> <li> <p>Cover events and special nights when needed.</p><br><br> </li> <li> <p>Manage Instagram, Facebook, and TikTok accounts.</p><br><br> </li> <li> <p>Schedule and publish posts, reels, and stories.</p><br><br> </li> <li> <p>Monitor messages and comments and ensure fast responses.</p><br><br> </li> <li> <p>Coordinate with the reservation team to convert inquiries into bookings.</p><br><br> </li> <li> <p>Support new launches and announcements.</p><br><br> </li> <li> <p>Collaborate with influencers and partners.</p><br><br> </li> <li> <p>Manage boosting and basic advertising campaigns.</p><br><br> </li> <li> <p>Monitor competitors and market trends, Analyze results and adjust strategy accordingly.</p><br><br> </li> </ul> <br> <p><strong>Job Requirements:</strong></p><br><br> <br> <ul> <li> <p>Bachelor's degree in Marketing, Hospitality, or a related field.</p><br><br> </li> <li> <p>Proven experience &nbsp;as a Social Media Manager in the field of Luxury dining is a Must.</p><br><br> </li> <li> <p>Experience in luxury hospitality, fine dining restaurants entertainment concepts is a Must .</p><br><br> </li> </ul> <ul> <li> <p>Experience collaborating with influencers, photographers, videographers, and content creators.</p><br><br> </li> <li> <p>Experience covering live events and producing real-time social media content.</p><br><br> </li> <li> <p>Ability to promote events ,DJS, live entertainment , seasonal campaigns, and special promotions.</p><br><br> </li> <li> <p>Ability to multitask across four restaurant brands while maintaining each venues unique identity.</p><br><br> </li> <li> <p>Good understanding of SEO, hashtags, influencer marketing, and social media algorithms.</p><br><br> </li> </ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Ensures compliance with all applicable laws and regulations.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Ensures corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Ensures recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Human Resources Manager will be responsible for managing the complete HR function for the company’s restaurant and franchise operations in Dubai, United Arab Emirates. This is a full-time, on-site position involving recruitment, onboarding, performance management, employee relations, HR compliance, training, payroll coordination, and employee engagement.</p><p><br></p><p>The role will develop and implement HR policies and procedures, maintain accurate and confidential employee records, and ensure the fair and consistent application of HR practices across all locations. The HR Manager will also support managers with workforce planning, talent development, employee retention, and day-to-day HR-related matters.</p><p><br></p><p>Key Responsibilities</p><ul><li>Manage the complete employee lifecycle, including recruitment, selection, onboarding, probation, performance reviews, employee development, and offboarding.</li><li>Maintain accurate and confidential employee records, including employment contracts, attendance, leave, benefits, and personnel documentation.</li><li>Serve as the primary point of contact for employees and managers regarding HR-related queries and workplace concerns.</li><li>Manage employee relations, grievances, disciplinary procedures, conflict resolution, and workplace investigations.</li><li>Coordinate payroll inputs, including attendance, overtime, leave, deductions, incentives, and other payroll-related information.</li><li>Administer employee benefits and support the timely resolution of benefits-related queries.</li><li>Support workforce planning, manpower requirements, succession planning, and talent-retention initiatives.</li><li>Organize employee training, coaching, development programs, and career-growth initiatives.</li><li>Lead employee engagement, recognition, well-being, and retention programs.</li><li>Ensure consistent implementation of HR policies and procedures across restaurant and franchise operations.</li><li>Monitor compliance with UAE labour laws, employment regulations, and workplace standards.</li><li>Prepare HR reports and track key workforce metrics, including headcount, turnover, attendance, recruitment, and employee performance.</li><li>Work closely with senior management and operational managers to address workforce requirements and improve HR processes.</li></ul><p><br></p><p><br></p><p>Qualifications and Experience</p><ul><li>Bachelor’s degree in Human Resources, Business Administration, or a related field.</li><li>Professional HR certification is an advantage.</li><li>Previous experience as an HR Manager, Senior HR Generalist, or in a similar HR leadership role.</li><li>Experience in hospitality, restaurants, food service, franchise operations is preferred.</li><li>Strong knowledge of UAE labour laws, HR policies, compliance requirements, workplace ethics, and employee well-being.</li><li>Demonstrated experience in recruitment, onboarding, performance management, employee relations, training, and HR administration.</li><li>Experience handling payroll-related information, benefits administration, HR documentation, and confidential personnel records.</li><li>Ability to work effectively with diverse, multicultural teams and multiple operational locations.</li></ul><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><br></p><ul><li>Strong knowledge of UAE labour laws, employment regulations, and HR compliance requirements.</li><li>Excellent written and verbal communication skills.</li><li>Strong interpersonal and relationship-building abilities.</li><li>Effective conflict-resolution, negotiation, and problem-solving skills.</li><li>Experience developing talent-acquisition strategies in the hospitality or food-service industry.</li><li>Ability to design and implement employee training and development programs.</li><li>Strong employee-engagement and retention capabilities.</li><li>Strong analytical skills, with the ability to interpret HR metrics and prepare workforce reports.</li><li>Excellent organizational and time-management skills.</li><li>High level of accuracy and attention to detail when handling HR and payroll records.</li><li>Ability to maintain strict confidentiality when dealing with employee information.</li><li>Strong coaching and manager-support skills.</li><li>Ability to prioritize multiple tasks in a dynamic, fast-paced environment.</li><li>Practical understanding of performance-management and disciplinary processes.</li><li>Strong knowledge of workplace ethics, employee well-being, and fair HR practices.</li><li>Ability to work independently while collaborating effectively with management and operational teams.</li></ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Fairmont Bab Al Bahr is a five-star beachfront luxury hotel situated at the gateway of Abu Dhabi, offering stunning views of the iconic Sheikh Zayed Grand Mosque. The hotel features contemporary architecture combined with elegant interiors, delivering world-class hospitality and exceptional guest experiences. The property offers over 360 well-appointed guest rooms and suites, a variety of award-winning dining venues, extensive conference and event facilities, and premium leisure amenities including private beach access, swimming pools, and fitness facilities. It caters to business travelers, leisure guests, and large-scale corporate and social events. Fairmont Bab Al Bahr upholds international luxury standards while embracing the rich culture and heritage of the United Arab Emirates. The hotel is committed to excellence, innovation, sustainability, and delivering memorable experiences for both guests and colleagues.</p><br><br>Job Description<br><br><ul><li>Deliver exceptional and personalized service to guests, ensuring memorable dining experiences aligned with Fairmont’s Heartist philosophy.</li><li>Welcome and engage with guests, anticipate their needs, and handle feedback or concerns professionally and promptly.</li><li>Ensure consistent service standards are maintained throughout the restaurant operation.</li><li>Monitor guest satisfaction and implement improvements to enhance the overall dining experience.</li><li>Assist the Restaurant Manager in managing daily buffet operations, including breakfast, lunch, and dinner services.</li><li>Ensure smooth opening and closing procedures, including restaurant readiness, cleanliness, and service setup.</li><li>Monitor buffet presentation, food replenishment, hygiene standards, and overall guest flow.</li><li>Coordinate closely with the Culinary team to ensure timely replenishment and quality presentation of buffet items.</li><li>Supervise, coach, and motivate restaurant colleagues to deliver excellent service standards.</li><li>Conduct daily briefings, assign duties, and ensure proper staffing allocation according to business levels.</li><li>Support training and development of colleagues, promoting continuous improvement and professional growth.</li><li>Assist in performance management and provide constructive feedback to team members.</li><li>Support the Restaurant Manager in achieving departmental financial goals, including revenue targets and cost control.</li><li>Monitor operating supplies, inventory levels, and minimize wastage.</li><li>Ensure proper handling of billing procedures, cash handling, and POS operations.</li><li>Assist with scheduling, attendance monitoring, and administrative tasks as required.</li><li>Ensure compliance with hotel policies, safety regulations, and brand standards.</li><li>Maintain high standards of cleanliness, hygiene, and workplace safety.</li><li>Promote sustainable practices and support hotel environmental initiatives.</li><li>Work closely with Kitchen, Stewarding, Engineering, Housekeeping, and other departments to ensure seamless operations.</li><li>Maintain effective communication with management and colleagues.</li><li>Support hotel events, promotions, and special dining experiences when required.</li></ul><br>Qualifications<br><br><ul><li>Minimum 2–3 years of experience in a assistant managerial role within a luxury hotel or high-volume restaurant environment.</li><li>Strong knowledge of buffet operations and international dining concepts.</li><li>Excellent leadership, communication, and problem-solving skills.</li><li>Ability to work under pressure in a fast-paced hospitality environment.</li><li>Strong understanding of guest service standards and Food &amp; Beverage operations.</li><li>Knowledge of HACCP and food safety procedures.</li><li>Proficiency in English; additional languages are an advantage.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>In the prestigious Dubai International Finance Centre, Four Seasons Hotel DIFC is a boutique-style sanctuary – ideal for business trips and urban getaways. Stylish and filled with art, this intimate address features just 106 accommodations, including 28 suites. With its iconic location, fresh approach to luxury and legendary personalized service, Four Seasons is sure to exceed the high expectations in the ultra-competitive Dubai market. Successful Four Seasons Candidates will be offered once-in-a-lifetime opportunity rich in personal and professional growth.<br><br><p><b>What you will do:</b></p><br><br><ul><li>Support the Outlet Manager in managing daily operations.</li><li>Be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.</li><li>Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.</li><li>Supervise and train staff to deliver outstanding service.</li><li>Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.&nbsp;</li><li>Oversee inventory management and cost control.</li><li>Ensure compliance with food safety and hygiene regulations.</li><li>Assist in driving sales and promoting the restaurant.</li></ul><br><p><b>What you bring:</b></p><br><br><ul><li>Previous working experience in Dubai or the Middle East in the similar role.</li><li>Proven experience in restaurant management, preferably in a French or fine dining setting.</li><li>Exposed to Michelin Star restaurant is an advantage.</li><li>Strong leadership and interpersonal skills.<br>Knowledge of French cuisine and wine pairing.<br>Excellent communication and problem-solving skills.</li><li>Fluent in at least two international languages.</li><li>Ability to work in a fast-paced environment and handle multiple tasks.</li></ul><br><p><b>What do we offer</b></p><br><br><ul><li>Work Authorization</li><li>Competitive tax free salary</li><li>Live out allowance or studio in staff accommodation</li><li>Medical and life insurance</li><li>Paid annual leave</li><li>Paid home leave ticket</li><li>End of service gratuity</li><li>Learning &amp; Development Programs</li><li>Career opportunities and international transfer</li><li>And more…</li></ul><br><br><br><br><br> </div>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>In a vibrant urban community right on the water, Four Seasons Hotel Abu Dhabi at Al Maryah Island welcomes guests with bright, open spaces, embracing expansive views of the city skyline and the sparkling waves of the Arabian Gulf. On dynamic, upscale Al Maryah Island – Abu Dhabi’s business and lifestyle destination – Four Seasons is located within a 34-storey glass tower, both high-tech and environmentally advanced. Sophisticated new concepts throughout the hotel define Four Seasons as Abu Dhabi’s most exciting waterfront location. Blending urban chic and understated luxury, we offer 200 light-filled accommodations, including 38 suites – all with water views. With six creative restaurants and lounges, this is Al Maryah Island’s premier location for stylish entertaining. Every moment is elevated by thoughtful Four Seasons service, anticipating each guest’s unique personal needs – whether the goal is relaxing on vacation or staying efficient for business.</p> <h4>About the role</h4> <p>Plan, organize, control and direct the work of employees in the Cafe Milano Kitchen Department responsible for outlet food preparation while ensuring superior quality and consistency.</p> <h4>What you will do</h4> <li>Select, train, evaluate, lead, motivate, coach, and discipline all employees in the kitchen’s cold food production area to ensure that established cultural and core standards are met; long-range strategic planning for outlet operation.</li> <li>Assist in the planning and development of menus and recipes, ensure the correct preparation and presentation of a consistent level for all food items prepared through production and demonstration, utilize creative menu planning to minimize waste.</li> <li>Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory control.</li> <li>Ensure that sanitation standards as set forth by Four Seasons, local, state, and federal regulations are in compliance as well as the cleanliness and organization of the kitchen.</li> <li>Maintain control systems which will assure quality and portion consistency, monitor food shipments to ensure they meet established purchasing specifications as well and foster an awareness of the importance of food preparation and quality.</li> <li>Communicate with employees and managers to ensure operational needs are met, coordinate menu tastings and pre-meal meetings to educate staff on food taste and preparation methods, attend regular operational meetings to ensure effective coordination and cooperation between departments; interact directly with guests to ascertain satisfaction.</li> <li>Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in Empact.</li> <li>Work harmoniously and professionally with co-workers and supervisors.</li> <li>Perform other tasks or projects as assigned by the Assistant Director of F&B and/or Hotel Manager.</li> <h4>What you bring</h4> <li>Previous experience as a restaurant chef or similar leadership role in a luxury brand.</li> <li>Strong culinary expertise with a passion for quality, creativity, and innovation, preferably in Italian cuisine.</li> <li>Proven ability to lead, motivate, and develop diverse culinary teams.</li> <li>Sound knowledge of food safety, HACCP principles, sanitation standards, and kitchen operations.</li> <li>Strong organizational, planning, and cost management skills.</li> <li>Excellent communication and interpersonal skills with a guest-focused mindset.</li> <h4>What we offer:</h4> <li>Competitive salary, wages, and a comprehensive benefits package.</li> <li>Excellent training and development opportunities.</li> <li>Employee discount for stays at any Four Seasons worldwide.</li> <li>Complimentary dry cleaning for employee uniforms.</li> <li>Complimentary employee meals.</li> <li>And so much more!</li> <h4>Schedule & Hours:</h4> <p>This is a full-time role.</p></p><p></p>