وظائف موظف حجز - ابو ظبي الإمارات

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Roles &amp; Responsibilities</strong></p><ul><li><p>Handle airline ticket booking, reissue, refund, and cancellation</p></li><li><p>Manage reservations through GDS systems such as Sabre, Galileo, or Amadeus</p></li><li><p>Assist customers and travel agents with fare quotations and travel queries</p></li><li><p>Issue domestic and international air tickets</p></li><li><p>Follow up on payments, booking confirmations, and schedule changes</p></li><li><p>Coordinate with airlines and suppliers for ticketing support</p></li><li><p>Maintain accurate booking records and daily reports</p></li><li><p>Handle urgent travel requests professionally</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ol><li><p>Minimum 2–5 years experience in airline ticketing or travel agency</p></li><li><p>Knowledge of GDS systems (Sabre/Galileo/Amadeus)</p></li><li><p>Good communication skills in English, Urdu/Hindi &amp; Arbic</p></li><li><p>Experience in fare calculation, reissue, refunds, and travel documentation</p></li><li><p>Ability to work under pressure and handle multiple bookings</p></li><li><p>Knowledge of UAE travel market is preferred</p></li><li><p>Immediate joining preferred</p></li></ol><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><span><span><span>Agent, Ticketing</span></span></span>&nbsp;<br><span><span>(<span>20633</span></span></span>)</p><br> <p><span>Atlantis Dubai is part of Kerzner International, and home to two extraordinary resorts: the world-renowned Atlantis, The Palm and the ultra-luxury Atlantis The Royal. Together, they represent world-class service, bold innovation, and unforgettable experiences brought to life.</span></p><br> <p><span>With over 6,000 colleagues from 129 nationalities, Atlantis Dubai operates as one team, with many departments and back-of-house functions seamlessly supporting both resorts. Across every role and department, our shared purpose is the same: to create amazing experiences and everlasting memories - not only for our guests, but for our colleagues too.</span></p><br><p>The Agent, Ticketing directly reports to the Team Leader and Assistant Ticketing Manager. The Agent, Ticketing will be responsible for all admission and sales transactions at the front gate according to resort standards.</p><br> <p><strong>About the Role</strong></p><br> <ul> <li>Greeting and assisting guests in the plaza and when they approach the counters</li> <li>Responsible for providing friendly, efficient, and informative service as well as accurate transaction during cashiering as they serve all guest purchasing tickets to the water park.</li> <li>Operate an electronic cash register and credit card machine.</li> <li>Responsible for following the cash handling ticketing procedure properly and accurately, including completing cash out reports accurately.</li> <li>Responsible for been in the locker and offering locker assistance to the guest.</li> <li>Check lockers and clear of items at end of the day</li> <li>Duties also include monitoring of guest entry and exit.</li> <li>Communicates directly with the ticketing team leader.</li> <li>Maintaining a clean ticketing plaza always.</li> <li>Reporting improper behavior of guests to the team leader.</li> <li>Reporting any security issues to Team Leader or Assistant Manager</li> <li>Responsible for implementing the “No wristband, No Entry Policy” and scanning each wristband for the guests.</li> <li>Responsible for assisting hotel guest who are walking along the beach pass to obtain wristband without inconvenience going to the ticketing plaza</li> <li>Agents, Ticketing are also responsible for dealing with specific guest situations, including but not limited to escorting VIP guests, taking customer complaints, assisting team leaders with additional administrative/operational duties.</li> <li>Any other task/ responsibilities required by team leader and assistant manager ticketing that is not listed as key duties/responsibilities would be requested.</li> </ul> <p><strong>About You</strong></p><br> <ul> <li>Basic Knowledge in computers</li> <li>Fluent in English</li> <li>Previous experience in cashiering</li> </ul> <p><span>We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive programme, and a variety of colleague wellness and social initiatives.</span></p><br> <p><span>With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.</span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently seeking for passionate and dynamic guest focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As a Reservations Agent you are responsible to maintain effective communication on all reservations made to ensure smooth and efficient service delivery and your role will include key responsibilities such as:<br><br>• Process and confirm guest room reservations made by clients on the phone, letter or fax<br>• Input all reservations into the computer, recording all pertinent information and attend to inquiries, complaints and requests regarding reservations<br>• Remain up to date with all the promotions in and around the hotel and follow established procedures to process all room reservations, rates, confirmations, hotel facilities, etc.<br>• Show complete product knowledge, understand rate structure and apply rate management<br>• Maintain established filing system for all correspondence and collate reports as required by Reservations Manager or Supervisor<br>• Promote and maintain good public relations and endeavors to maximize business<br>• Maintain an accurate room status at all times<br>• Ensure all incoming calls are answered as per the Rotana standards, information received by fax is inputted and check constantly the incoming e-mails<br>• Organize visa request for hotel guest as per hotel policy and up-sell whenever an opportunity is identified</p> </div>

<ul><li><p>Design personalized travel programs, conducting thorough research on destinations, accommodations, and activities to exceed client expectations.</p></li><li><p>Manage all booking aspects, including flights, hotels, tours, and transportation services, ensuring accuracy and adherence to client preferences and budget.</p></li><li><p>Provide specialized guidance on visa requirements, travel insurance, and local customs, proactively addressing any potential travel disruptions.</p></li><li><p>Serve as the primary point of contact for clients before, during, and after their trip, offering prompt support and problem-solving.</p></li><li><p>Communicate with airlines and hotels and coordinate partnerships and travel bundles</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>High school diploma or equivalent; a university degree in tourism, hospitality, or a related field is preferred. Proven practical experience (two years or more) in a role requiring direct client interaction in the tourism or hospitality sector. Familiarity with global tourist destinations and understanding of various travel patterns. Proficiency in using Global Distribution Systems (GDS) such as Amadeus or Sabre, and booking platforms.</p></li></ul><br><p>Please send your CV to the email or submit your application directly on the website</p>

<p><strong>About Us</strong></p><p>Fekra Centre is a children's talent development and education centre in Baniyas, Abu Dhabi, offering academic support and enrichment programs for students across all grades and curricula. We are also the official franchisee of the global Young Engineers program for teaching STEM, engineering, and robotics to children.</p><br><p><strong>About the Role</strong></p><p>We are looking for a Sales Executive to increase student enrolment at our centre in Baniyas. The role is split roughly half and half between working inside the centre and field work:</p><ul><li><p>Inside the centre: converting parent enquiries into trial sessions and then into actual enrolment.</p></li><li><p>In the field: heading out to Baniyas and surrounding areas to attract new clients — schools, nurseries, community groups, family events, and retail stores.</p></li></ul><p>A target-driven role with an uncapped commission structure — the more families you enrol, the higher your income.</p><p>Roles and Responsibilities</p><br><p><strong>Inside the Centre</strong></p><ul><li><p>Quick response to all incoming enquiries — phone, WhatsApp, social media, and walk-ins</p></li><li><p>Explaining programs, schedules, and fees, and recommending the suitable program for each family</p></li><li><p>Booking and following up on trial sessions, then completing registration</p></li><li><p>Continuous follow-up with interested clients until registration — leaving no enquiry unanswered</p></li><li><p>Encouraging renewals and re-enrolments for current families and obtaining new referrals</p></li></ul><br><p><strong>In the Field</strong></p><ul><li><p>Visiting schools, nurseries, and community venues in and around Baniyas to build relationships and attract clients</p></li><li><p>Representing the centre at local events, open days, and community activities</p></li><li><p>Distributing promotional materials and carrying out awareness activities in the target area</p></li><li><p>Building a network of local partners and referral sources</p></li></ul><br><p><strong>Shared Duties</strong></p><ul><li><p>Supporting promotional offers, open days, and seasonal campaigns for the centre</p></li><li><p>Accurately maintaining enquiry and registration records and updating them regularly</p></li><li><p>Submitting a weekly report to management on potential leads, field activity, conversion rates, and enrolment numbers</p></li></ul><br><p><strong>Required Qualifications</strong></p><ul><li><p>Proven sales experience and a track record of achieving targets — in education, retail, telecom, real estate, or similar fields</p></li><li><p>Full fluency in both Arabic and English (spoken and written) — essential requirement</p></li><li><p>Strong communication skills, with comfort in dealing with parents inside the centre and in direct outreach to new contacts in the field</p></li><li><p>Self-motivation, persistence, and the ability to work towards monthly enrolment targets</p></li><li><p>Good computer skills — Microsoft Office / Google Workspace, WhatsApp Business, and CRM systems</p></li><li><p>Residing in or near Baniyas, Abu Dhabi, with an easy daily commute to the centre — essential requirement</p></li><li><p>Valid UAE driving licence and own car — strong added advantage</p></li><li><p>Experience selling to parents or within the UAE education sector — added advantage</p></li></ul><br><p><strong>Working Hours</strong></p><ul><li><p>Saturday to Thursday, Friday off</p></li><li><p>48 hours per week (8 hours per day), including afternoon and early evening shifts and occasional weekend events</p></li></ul><br><p><strong>What We Offer</strong></p><ul><li><p>A basic salary of AED 3,500 per month plus a rewarding and uncapped monthly commission on every enrolment you close, with additional incentives for renewals and referrals — full details will be explained during the interview</p></li><li><p>Official UAE employment contract with visa sponsorship</p></li><li><p>Annual leave and end-of-service gratuity as per UAE Labour Law</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>About Us</strong></p><p>Fekra Centre is a children's talent development and education centre in Baniyas, Abu Dhabi, offering academic support and enrichment programs for students across all grades and curricula. We are also the official franchisee of Young Engineers, a global STEM education program.</p><br><p><strong>About the Role</strong></p><p>We are looking for a Sales Executive to grow student enrolment at our Baniyas centre. The role is split roughly half and half between the centre and the field:</p><ul><li><p>At the centre: you convert incoming parent enquiries into trial sessions and paid registrations.</p></li><li><p>In the field: you go out into Baniyas and the surrounding areas to generate new leads — schools, nurseries, community groups, family events, and local businesses.</p></li></ul><p>This is a target-driven role with an uncapped commission structure — the more families you enrol, the more you earn.</p><br><p><strong>What You'll Do</strong></p><p> <strong>At the centre</strong></p><ul><li><p>Respond quickly to all incoming enquiries — phone, WhatsApp, social media, and walk-ins</p></li><li><p>Explain our programs, schedules, and fees, and match each family to the right program</p></li><li><p>Book and follow up on trial sessions, then close the registration</p></li><li><p>Follow up consistently with warm leads until they enrol — no lead left unanswered</p></li><li><p>Drive renewals and re-enrolment for existing families, and generate referrals</p></li></ul><p> <strong>In the field</strong></p><ul><li><p>Visit schools, nurseries, and community venues in Baniyas and the surrounding areas to build relationships and generate leads</p></li><li><p>Represent Fekra at local events, open days, school gates, and community activities</p></li><li><p>Distribute materials and run local awareness activity in the catchment area</p></li><li><p>Build a local network of partners and referral sources</p></li></ul><p><strong> Both</strong></p><ul><li><p>Support centre promotions, open days, and seasonal campaigns</p></li><li><p>Keep enquiry and enrolment records accurate and up to date</p></li><li><p>Report weekly on leads, field activity, conversions, and enrolment numbers to management</p></li></ul><br><p><strong>What We're Looking For</strong></p><ul><li><p>Proven sales experience with a record of hitting targets — education, retail, telecom, real estate, or similar</p></li><li><p>Fluent Arabic and English (spoken and written) — required</p></li><li><p>Confident communicator, equally comfortable at a desk with parents and out in the field approaching new contacts</p></li><li><p>Self-motivated, persistent, and comfortable working to monthly enrolment targets</p></li><li><p>Good computer skills — MS Office / Google Workspace, WhatsApp Business, and basic CRM or record keeping</p></li><li><p>Living in or near Baniyas, Abu Dhabi, with an easy daily commute to the centre — required</p></li><li><p>Valid UAE driving licence and own car — a strong advantage</p></li><li><p>Experience selling to parents or in the UAE education sector is an advantage</p></li></ul><br><p><strong>Working Hours</strong></p><ul><li><p>Saturday to Thursday, Friday off</p></li><li><p>48 hours per week (8 hours per day), including afternoon and early evening shifts and occasional weekend events</p></li></ul><br><p><strong>What We Offer</strong></p><ul><li><p>AED 3,500 base salary plus an attractive, uncapped monthly commission on every enrolment you close, with additional incentives for renewals and referrals — full structure shared at interview</p></li><li><p>Official UAE employment contract and visa sponsorship</p></li><li><p>Annual leave and end-of-service benefits as per UAE Labour Law</p></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Coordinate with Manger to understand travel requirements</p></li><li><p>Support booking of domestic and international travel including flights, accommodation, and local transportation.</p></li><li><p>Liaise with travel agencies, airlines, and hotels to obtain options, quotations, and confirmations.</p></li><li><p>Ensure all bookings are made in a timely and cost-effective manner in line with institute policies.</p></li><li><p>Assist in preparation of travel itineraries, confirmations, and travel documentation.</p></li><li><p>Maintain records of travel bookings, expenses, and supporting documents.</p></li><li><p>Support visa coordination by providing necessary travel documents and liaising with the immigration team where required.</p></li><li><p>Track travel schedules and assist with changes, cancellations, or emergency travel requirements.</p></li><li><p>Ensure compliance with institutional travel policies and approval processes.</p></li></ul><p>Assist in processing travel-related invoices and coordinate with finance for reimbursements and payments.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or equivalent; further education in hospitality or tourism is a plus.</li><li>Previous experience (1-2 years) in a travel coordination or administrative support role, preferably within corporate travel or the hospitality industry.</li><li>Proficiency in GDS (Global Distribution System) like Amadeus, Sabre, or Galileo is highly desirable.</li><li>Strong understanding of travel regulations, visa requirements, and international travel protocols.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Envision Employment Solutions is currently looking for a QA Manager for one of our partners, a global leader in consulting, digital transformation, technology and engineering services.<br> Objective: We are seeking an experienced QA Manager with a strong background in the airline industry to lead quality assurance activities across large-scale digital transformation programs.<br> The ideal candidate will have extensive experience managing end-to-end QA delivery, leading testing teams, and ensuring the successful delivery of high-quality solutions across airline systems and customer-facing applications.<br> This role requires either professional fluency in both Arabic and English, or prior international work experience in a Western market (e.<br>g. US, UK, Canada, Europe, Australia).<br> Responsibilities: Lead and manage QA activities across mid-to-large digital transformation projects.<br> Oversee the complete testing lifecycle, including planning, execution, defect management, reporting, and quality governance.<br> Manage Functional, Non-Functional, and User Acceptance Testing (UAT) activities.<br> Lead QA teams and mentor test engineers to ensure high-quality project delivery.<br> Coordinate testing across Web, Mobile, Middleware, and Interface applications.<br> Collaborate with business stakeholders, developers, architects, and Agile release teams throughout the project lifecycle.<br> Validate airline business processes across Passenger Service Systems (PSS), Reservations, Ticketing, Check-In, DCS, GDS, and Amadeus platforms.<br> Track testing progress, manage risks, and communicate project status to key stakeholders.<br> Utilize ALM tools such as Azure DevOps and Jira to manage testing activities and defects.<br> Drive continuous improvements in QA processes, methodologies, and best practices.<br> Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.<br> Proven experience managing QA for mid-to-large digital transformation programs .<br> Strong hands-on experience with airline systems , including Passenger Service Systems (PSS), Reservations, Ticketing, Departure Control Systems (DCS), Check-In, GDS, and Amadeus .<br> Experience testing Web, Mobile, Middleware, and Interface applications.<br> Proven experience leading End-to-End QA delivery , including Functional Testing, Non-Functional Testing, and User Acceptance Testing (UAT) .<br> Proficiency with Azure DevOps, Jira, or similar ALM tools .<br> Experience managing the full testing lifecycle, including planning, execution, defect management, and reporting.<br> Experience leading and mentoring QA teams.<br> Experience working with Agile delivery and release teams.<br> Strong leadership, communication, stakeholder management, and problem-solving skills.<br> Excellent verbal and written English communication skills.<br></span> </div>

<ol><li><p>Conceptualize, design, and develop innovative holiday packages across multiple destinations — Europe, Far East Asia, Australia, and beyond — ensuring profitability and a competitive edge</p></li><li><p>Build and manage fixed departures and group tours</p></li><li><p>Build tailored itineraries and quote clients with one clear, all-inclusive price</p></li><li><p>Source and negotiate with suppliers (airlines, hotels, DMCs, ground handlers) to secure the best rates, inclusions, and exclusive deals</p></li><li><p>Calculate selling prices and maintain healthy profit margins</p></li><li><p>Convert enquiries into confirmed bookings through consultative, solution-based selling</p></li><li><p>Handle flight and hotel reservations and ticketing through GDS, from enquiry to confirmation</p></li><li><p>Process amendments, cancellations, and refunds accurately</p></li><li><p>Confirm all package components with suppliers in writing before travel, and prepare a complete pre-departure pack for every client</p></li><li><p>Manage clients throughout their trip and resolve any on-ground issues quickly and professionally</p></li><li><p>Conduct market and competitor analysis to identify new product opportunities and optimise existing offerings</p></li></ol><p><strong>Desired Candidate Profile</strong></p><ol><li><p>Minimum 3–5 years of experience in travel product development, holiday packaging, tour operations, or a similar role within the tourism sector</p></li><li><p>Proven experience building and managing fixed departures and multi-destination packages</p></li><li><p>Strong destination knowledge across Europe, Far East Asia, Australia, and beyond</p></li><li><p>Working knowledge of GDS systems (Amadeus, Galileo, or Sabre) for reservations and ticketing</p></li><li><p>Proven track record of creating and launching profitable holiday products that meet market demand</p></li><li><p>Exceptional negotiation and supplier-relationship management skills</p></li><li><p>Strong interpersonal and client-handling skills, especially under pressure</p></li><li><p>Able to run travel files independently, from enquiry to completion</p></li><li><p>Detail-oriented, organised, and calm when files become complicated</p></li><li><p>Bachelor's degree in Tourism, Hospitality, Business, or a related field is an advantage</p></li><li><p>Currently based in or willing to relocate to Abu Dhabi</p></li></ol>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Envision Employment Solutions</strong> is currently looking for a<strong>&nbsp;QA Manager&nbsp;</strong>for&nbsp;one of our partners, a global leader in consulting, digital transformation, technology and engineering services.</p><br><p><strong>Objective:</strong></p><br><p>We are seeking an experienced <strong>QA Manager</strong> with a strong background in the airline industry to lead quality assurance activities across large-scale digital transformation programs. The ideal candidate will have extensive experience managing end-to-end QA delivery, leading testing teams, and ensuring the successful delivery of high-quality solutions across airline systems and customer-facing applications.</p><br><p><em><strong>This role requires either professional fluency in both Arabic and English, or prior international work experience in a Western market (e.g. US, UK, Canada, Europe, Australia).</strong></em></p><br><p><strong>Responsibilities:</strong></p><br><ul><li>Lead and manage QA activities across mid-to-large digital transformation projects. </li><li> Oversee the complete testing lifecycle, including planning, execution, defect management, reporting, and quality governance. </li><li> Manage Functional, Non-Functional, and User Acceptance Testing (UAT) activities. </li><li> Lead QA teams and mentor test engineers to ensure high-quality project delivery. </li><li> Coordinate testing across Web, Mobile, Middleware, and Interface applications. </li><li> Collaborate with business stakeholders, developers, architects, and Agile release teams throughout the project lifecycle. </li><li> Validate airline business processes across Passenger Service Systems (PSS), Reservations, Ticketing, Check-In, DCS, GDS, and Amadeus platforms. </li><li> Track testing progress, manage risks, and communicate project status to key stakeholders. </li><li> Utilize ALM tools such as Azure DevOps and Jira to manage testing activities and defects. </li><li> Drive continuous improvements in QA processes, methodologies, and best practices.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Job Title: Sales Manager - Business Travel</strong></p><br><br><p><strong>Job Purpose:</strong></p><br><br><p>Responsible for increasing sale and acquiring and building relationship with corporate clients. This role involves developing and executing sales strategies to attract and retain clients.</p><br><br><p><strong>Key Responsibilities:</strong></p><br><br><p><strong>Sales</strong></p><br><br><ul><li>Develop and suggest strategies and procedures for Sales and business development to better serve Cozmo Travel vision &amp; mission. Partner with line managers to drive business related activities results, bringing on board highest level of creativity and service.</li><li>Develops new business relationships, generate and negotiate new income for the Company to an agreed monthly/annual target, which increases year on year. Actively seek or proposes potential business deals by contacting potential partners, discovering and exploring prospects and opportunities.</li><li>Set budget and achieve set target, increasing revenue for the business. Screens potential business clients and proposals by analysing its market positioning, deal requirements, potentials, and financials; evaluating feasible options; resolving internal Company priorities.</li><li>Evaluate tenders and submissions related to new projects and implementations and provide recommendations to the Heads of Sales that serves credibility and trust, cost effectiveness, and long- term business relationships with external parties and providers. Close new business deals by managing requirements; developing and negotiating contracts; combining contract requirements with business operations.</li><li>Minimize contractual risks, execute contractual manual, manage providers and suppliers’ relationships and ensure staff adherence and compliance with adopted contractual terms and conditions.</li><li>Promote company products and services, conducts market research, collaborate with Marketing, Operation and branches on market demands and needs in each vicinity and thereby coordinate with Marketing Team to establish new campaigns and promotions appealing to the market.</li><li>Managing client profile, monitor existing business and interacting with clients at regular intervals. Keep track of the competition activities while complying with the company policy on competition and effectively use data analysis to develop effective sales strategies.</li></ul><p><strong><span><span>Custo</span><span>m</span><span>er Experience:</span></span></strong></p><br><br><ul><li><p><span>Build and maintain relationships with key corporate decision-makers and stakeholders</span><span> Demonstrating the ability to meet or exceed sales targets and quotas.</span></p><br><br></li></ul><br><ul><li><p><span>Ability to identify client needs, tailor solutions to meet those needs, and close high-value deals</span></p><br><br></li></ul><br><ul><li><p><span><span>Developing and executing strategic sales plans, including market analysis, competitor research, and </span><span>identifying</span><span> opportunities for growth.</span></span></p><br><br></li></ul><br><p><strong><span>Operational excellence:</span></strong></p><br><br><ul><li><p><span>Assure efficient and effective sales operations, including accurate forecasting and reporting.</span></p><br><br></li></ul><br><ul><li><p><span>Implement and enforce sales policies, procedures, and standards to maintain operational excellence</span></p><br><br></li></ul><p><strong><span>Dimensions:</span></strong></p><br><br><p><strong><span>Personal Qualities:</span></strong></p><br><br><ul><li><p><span>Strong attention to detail to ensure accuracy in the</span><span> sales data.</span></p><br><br></li></ul><br><ul><li><p><span>Strong communication skills for interacting with customers and team members.</span></p><br><br></li></ul><br><ul><li><p><span>Display a genuine passion for travel.</span></p><br><br></li></ul><br><ul><li><p><span>Fluency in English &amp; Arabic Language (Written &amp; Verbal)</span></p><br><br></li></ul><br><p><strong><span>Education:</span></strong></p><br><br><ul><li><p><span>Bachelor’s / master’s degree in travel/management/hospitality or related field</span></p><br><br></li></ul><br><ul><li><p><span>Certifications in sales management or </span><span>IATA or</span><span> related areaCerCTop of Forms </span><span>would be an advantage</span></p><br><br></li></ul><br><p><strong><span>Experience:</span></strong></p><br><br><ul><li><p><span>Minimum 7 years of experience within the travel industry.</span></p><br><br></li></ul><br><ul><li><p><span>Proficiency with Microsoft Office Suite and CRM software. </span></p><br><br></li></ul><br><ul><li><p><span>Previous experience using travel systems (like Galileo/Amadeus/Sabre or similar) would be an advantage</span></p><br><br></li></ul><br><br> </div>

<ul><li><p>Identify, approach, and acquire new corporate clients to increase revenue from air ticketing, hotel bookings, and related travel services.</p></li><li><p>Develop and implement sales plans to achieve monthly and annual business-development targets.</p></li><li><p>Generate leads through cold calling, referrals, networking, online research, and business events.</p></li><li><p>Arrange meetings with corporate decision-makers, including procurement, administration, finance, human resources, and travel coordinators.</p></li><li><p>Understand each prospective client’s travel requirements and propose suitable corporate travel solutions.</p></li><li><p>Prepare and present quotations, proposals, service packages, and corporate travel agreements.</p></li><li><p>Negotiate pricing, service fees, credit terms, and commercial conditions within approved company guidelines.</p></li><li><p>Follow up on prospective opportunities and convert qualified leads into active corporate accounts.</p></li><li><p>Build and maintain strong relationships with corporate customers to encourage repeat bookings and long-term cooperation.</p></li><li><p>Identify opportunities to increase sales through air tickets, hotel accommodation, transfers, travel insurance, visa assistance, and other travel services.</p></li><li><p>Monitor market trends, customer requirements, and competitor activities within the corporate travel sector.</p></li><li><p>Maintain an accurate sales pipeline and update customer information, meetings, proposals, and follow-up activities in the CRM system.</p></li><li><p>Coordinate with the ticketing, reservations, operations, and finance teams to ensure smooth customer onboarding and service delivery.</p></li><li><p>Prepare regular sales, pipeline, revenue, and customer-acquisition reports for management.</p></li><li><p>Support payment follow-up and ensure assigned customers comply with approved credit terms.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in Business Administration, Marketing, Hospitality Management, or a related field.</p></li><li><p>Minimum of 5-7 years of proven experience in corporate sales or business development, specifically within the travel industry.</p></li><li><p>Demonstrated success in prospecting, negotiating, and closing deals with large corporate accounts.</p></li><li><p>Experience selling air tickets, hotel bookings, corporate travel services, or related business-to-business services.</p></li><li><p>Strong network of corporate contacts within the UAE would be an advantage.</p></li><li><p>Good understanding of corporate travel requirements, pricing, service fees, and credit arrangements.</p></li><li><p>Strong communication, presentation, negotiation, and relationship-management skills.</p></li><li><p>Self-motivated, target-driven, and capable of working independently.</p></li><li><p>Good organizational skills with consistent follow-up and attention to detail.</p></li><li><p>Proficiency in CRM software, Microsoft Office, and sales-reporting tools.</p></li><li><p>Familiarity with systems such as Amadeus, Galileo, or Sabre would be an advantage.</p></li><li><p>Excellent written and spoken English; Arabic would be an advantage.</p></li><li><p>Valid UAE driving license.</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Envision Employment Solutions is currently looking for a QA Manager for one of our partners, a global leader in consulting, digital transformation, technology and engineering services.<br> Objective: We are seeking an experienced QA Manager with a strong background in the airline industry to lead quality assurance activities across large-scale digital transformation programs.<br> The ideal candidate will have extensive experience managing end-to-end QA delivery, leading testing teams, and ensuring the successful delivery of high-quality solutions across airline systems and customer-facing applications.<br> This role requires either professional fluency in both Arabic and English, or prior international work experience in a Western market (e.<br>g. US, UK, Canada, Europe, Australia).<br> Responsibilities: Lead and manage QA activities across mid-to-large digital transformation projects.<br> Oversee the complete testing lifecycle, including planning, execution, defect management, reporting, and quality governance.<br> Manage Functional, Non-Functional, and User Acceptance Testing (UAT) activities.<br> Lead QA teams and mentor test engineers to ensure high-quality project delivery.<br> Coordinate testing across Web, Mobile, Middleware, and Interface applications.<br> Collaborate with business stakeholders, developers, architects, and Agile release teams throughout the project lifecycle.<br> Validate airline business processes across Passenger Service Systems (PSS), Reservations, Ticketing, Check-In, DCS, GDS, and Amadeus platforms.<br> Track testing progress, manage risks, and communicate project status to key stakeholders.<br> Utilize ALM tools such as Azure DevOps and Jira to manage testing activities and defects.<br> Drive continuous improvements in QA processes, methodologies, and best practices.<br> Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.<br> Proven experience managing QA for mid-to-large digital transformation programs .<br> Strong hands-on experience with airline systems , including Passenger Service Systems (PSS), Reservations, Ticketing, Departure Control Systems (DCS), Check-In, GDS, and Amadeus .<br> Experience testing Web, Mobile, Middleware, and Interface applications.<br> Proven experience leading End-to-End QA delivery , including Functional Testing, Non-Functional Testing, and User Acceptance Testing (UAT) .<br> Proficiency with Azure DevOps, Jira, or similar ALM tools .<br> Experience managing the full testing lifecycle, including planning, execution, defect management, and reporting.<br> Experience leading and mentoring QA teams.<br> Experience working with Agile delivery and release teams.<br> Strong leadership, communication, stakeholder management, and problem-solving skills.<br> Excellent verbal and written English communication skills.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose <br><p><span>Provide techno-functional support for corporate travel technology solutions, including GDS platforms, Online Booking Tools (OBTs), API integrations, B2B/POS systems, and expense management solutions. Partner with business teams, customers, and vendors to deliver system enhancements, resolve technical issues, and support project implementation while ensuring solutions align with business requirements and operational objectives.</span></p><br><br>Key Result Responsibilities <br><ul><li><span>Act as the primary techno-functional point of contact for travel technology solutions, facilitating effective communication between internal business teams, technical teams, external customers, vendors, and implementation partners. Gather requirements, provide functional guidance, resolve issues, and ensure successful delivery of business and technical objectives.&nbsp;</span></li><li><span>Support, maintain, and troubleshoot travel technology solutions built on Global Distribution Systems (GDS), including Travelport, Amadeus, and Sabre. Investigate functional and technical issues, coordinate with vendors where required, and ensure system stability, performance, and service continuity.&nbsp;</span></li><li><span>Support the integration, configuration, and maintenance of Air and Non-Air APIs by working closely with development teams and third-party providers. Assist in validating integrations, troubleshooting interface issues, and ensuring seamless connectivity between internal systems and external travel service providers.&nbsp;</span></li><li><span>Provide techno-functional support for the implementation, configuration, enhancement, and maintenance of Online Booking Tools (OBTs) for corporate customers. Ensure solutions are aligned with client travel policies, operational requirements, and best industry practices while supporting user adoption and issue resolution.&nbsp;</span></li><li><span>Support the development, enhancement, testing, and maintenance of online B2B portals and Point-of-Sale (POS) systems by collaborating with business users, developers, and vendors to improve functionality, user experience, and operational efficiency.&nbsp;</span></li></ul><br>Key Result Responsibilities-Continued <br><ul><li><span>Perform analysis and maintenance of corporate travel data, including customer profiles, travel policies, negotiated rates, supplier information, and reporting data. Ensure data accuracy, integrity, and consistency across travel management systems.&nbsp;</span></li><li><span>Support the implementation, integration, configuration, and ongoing administration of expense management solutions, such as SAP Concur or equivalent platforms. Coordinate with stakeholders to resolve system issues, support enhancements, and ensure smooth integration with travel booking and financial systems.&nbsp;</span></li><li><span>Partner closely with corporate travel business teams to understand operational processes, identify business needs, and translate functional requirements into practical technology solutions. Prepare functional specifications, support solution design, and ensure delivered solutions meet business objectives.&nbsp;</span></li><li><span>Apply project management principles to plan, coordinate, monitor, and deliver technology initiatives by managing project schedules, milestones, dependencies, risks, and stakeholder communications to ensure timely and successful project execution.&nbsp;</span></li><li><span>Coordinate User Acceptance Testing (UAT), defect tracking, issue resolution, and change management activities across business users, technical teams, vendors, and customers. Ensure testing is completed successfully, implementation risks are mitigated, and system changes are deployed with minimal business disruption.</span></li></ul><br>Qualifications (Academic, training, languages) <br><ul><li><span>Minimum bachelor’s degree in IT, Computer Science, or a related field</span></li><li><span>Solid understanding of GDS systems – Travelport, Amadeus, Sabre (scripting/command knowledge not required, but a plus).</span></li><li><span>Working knowledge of Air/Non-Air APIs (technical).</span></li><li><span>Hands-on exposure to Online Booking Tools (OBT, B2B).</span></li><li><span>Strong corporate travel business experience – mandatory.</span></li><li><span>Demonstrated project management capability.</span></li><li><span>Basic SQL/database querying skills.</span></li><li><span>Programming language such as Python, C# is good to have</span></li><li><span>Familiarity with ticketing/ITSM tools (JIRA, ServiceNow, or similar).</span></li><li><span>Strong analytical and problem-solving abilities.</span></li><li><span>Good documentation skills (BRD/FRD, SOPs, process notes).</span></li><li><span>Ability to multitask and work under tight deadlines.</span></li><li><span>Collaborative, team-oriented approach.</span></li></ul><br>Work Experience <br><ul><li><span>With 4-6 years of experience preferably within travel technology or large travel companies.</span></li><li><span>Experience with expense management platforms, especially SAP Concur or similar.</span></li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are looking for an experienced <b>AI Assurance Quality Engineer</b> to ensure the quality, reliability, and performance of AI-powered conversational systems, including chatbots, virtual assistants, RAG applications, and agentic AI solutions.</p><p><br></p><p>Mandatory Domain Experience</p><p>✈️ Strong Airline/Travel Industry expertise in:</p><ul><li>Amadeus Altéa, Sabre, or Navitaire</li><li>PSS / Reservation Systems</li><li>GDS &amp; NDC</li><li>IATA Fare Construction</li><li>Fare Rules &amp; Ancillaries</li><li>IROPS</li><li>Payments &amp; Refunds</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Key Requirements</p><p>✅ 4+ years of Software Quality Engineering experience</p><p>✅ Strong Python scripting skills with experience building test automation tools/frameworks</p><p>✅ Hands-on experience testing:</p><ul><li>LLM-based applications</li><li>Conversational AI systems</li><li>Chatbots &amp; Virtual Assistants</li><li>RAG and Agentic AI solutions</li></ul><p>✅ Strong understanding of:</p><ul><li>Prompt Engineering</li><li>Context Management</li><li>Function/Tool Calling</li><li>Retrieval Mechanisms</li><li>AI Failure Modes &amp; Quality Risks</li></ul><p>✅ Experience evaluating non-deterministic AI outputs using:</p><ul><li>Golden Datasets</li><li>Rubric-Based Assessments</li><li>LLM-as-a-Judge Frameworks</li><li>Human Review Workflows</li><li>Statistical Quality Metrics</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About the Role</b></p><p>Leopard Travel Agency is seeking a motivated, customer-focused, and sales-driven <b>Travel Consultant</b> to join our growing team in Umm Al Quwain. The ideal candidate will have <b>1–3 years of experience</b> in the travel and tourism industry and possess hands-on experience with <b>Amadeus GDS</b> and other airline, hotel, and travel booking systems.</p><p>If you are passionate about travel, enjoy helping customers plan memorable journeys, and have a strong ability to convert inquiries into bookings, we would like to hear from you.</p><p><br></p><p><b>Key Responsibilities</b></p><ul><li>Handle customer inquiries and provide professional travel consultation.</li><li>Book domestic and international airline tickets using Amadeus GDS and other booking platforms.</li><li>Create customized holiday and travel packages based on clients' preferences and budgets.</li><li>Coordinate hotel reservations, tours, transfers, and other travel services.</li><li>Assist clients with visa applications and travel documentation.</li><li>Prepare accurate quotations and travel itineraries.</li><li>Follow up with leads and customers through phone calls, WhatsApp, email, and social media.</li><li>Convert inquiries into confirmed bookings and achieve assigned sales targets.</li><li>Build and maintain strong relationships with new and existing clients.</li><li>Stay updated on airline fares, travel regulations, visa requirements, and tourism products.</li><li>Deliver exceptional customer service before, during, and after travel.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Requirements</p><ul><li>1–3 years of experience in the travel and tourism industry.</li><li>Hands-on experience with <b>Amadeus GDS</b> is mandatory.</li><li>Experience using airline, hotel, and travel booking platforms.</li><li>Strong knowledge of airline ticketing, holiday packages, hotel bookings, and visa processing.</li><li>Proven ability to generate sales and convert customer inquiries into bookings.</li><li>Excellent communication and interpersonal skills.</li><li>Fluent in <b>English and Arabic</b> (both spoken and written).</li><li>Well-organized, detail-oriented, and able to work under pressure.</li><li>Proficient in Microsoft Office and basic computer applications.</li><li>Positive attitude, teamwork skills, and a customer-first approach.</li></ul><p><b>Preferred Candidates</b></p><ul><li>Currently residing in the UAE.</li><li>Indian or Egyptian nationals are preferred.</li><li>Immediate joiners will have an advantage.</li><li><br></li></ul><p><b>Compensation &amp; Benefits</b></p><ul><li>Salary: <b>AED 2,500–3,000 (All-Inclusive)</b></li><li>Attractive performance-based sales commission.</li><li>Opportunity to grow within a dynamic and expanding travel agency.</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are seeking an experienced <b>Travel Consultant (Arabic Speaker)</b> to join our growing team!</p><p>If you are a fluent Arabic speaker with a passion for seamless business travel and account management, we want to hear from you.</p><p><b>Candidate Profile:</b></p><ul><li>Proficient in English &amp; Arabic</li><li>Advanced proficiency in Amadeus GDS and corporate booking tools.</li><li>3 years of hands-on corporate travel management experience within the UAE.</li><li>Expert in managing corporate accounts and enforcing travel policies.</li><li>In-depth knowledge of business travel logistics, and MICE group bookings.</li><li>Preferably based in or willing to relocate to Abu Dhabi.</li></ul><p><br></p><p><b>What We Offer</b></p><ul><li>Competitive Fixed Salary</li><li>Annual Performance Bonus</li><li>Yearly Flight Ticket</li><li>Enhanced Medical Insurance</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Advanced proficiency in Amadeus GDS and corporate booking tools.</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Description <p>PRIMARY RESPONSIBILITIES:</p><br><br> <p>Sale Role:</p><br><br> <p>• Be knowledgeable of;<br> o All hotel facilities/services, hours of operation.<br> o All guest room layouts, bed types, décor, appointments, and locations.<br> o Room availability for any given day.<br> o Restricted dates, rates and room types.<br> o All room rates, packages and promotions.<br> o Specific arrangements between hotel and travel agencies, corporate reservations center.<br> o Entertainment/special events scheduled in the hotel.<br> • Take personal responsibility for driving up selling, achieving set revenue targets by months.<br> • Be fully aware at all times of the sales strategy, rates, packages and booking status of the hotel.</p><br><br> <p>Customer Service Role:</p><br><br> <p>• Provide customer services to local tour operators and travel agencies in a friendly and expedient manner.<br> • Communicates effectively with all guests and colleagues.<br> • Ensure all issues relating to guest satisfaction that have been raised to the reservations team are reported monitored, and followed up on a timely basis.<br> • Monitor and maintain guest satisfaction by ensuring all guest requests are carried out, all realistic expectations are met, and reservations are honored.<br> • Provide additional guest service such as: transportation, visa requests, restaurant reservations and tours.<br> • Offer the alternative dates, waitlists or sister hotels to guests on overbooked situations.<br> ACCOUNTABILITIES</p><br><br> <p>• Understand the roles of Sales, GSOs and Front Office in relation to the role of reservations<br> • Liaise with IT in report and faults on telephone lines or computer network.<br> • Proactively promote other sister properties of the Dusit Hotels and Resorts.<br> • Maintaining a good working environment within the department, and also maintains a positive working relationship with other departments in the hotel</p><br><br> <p>TECHNICAL RESPONSIBILITIES</p><br><br> <p>• Knowledge of technical and managerial applications of the following systems and their utilization;<br> o Opera Property Management System (OPMS)<br> o Sabre SynXis CRS<br> o Serenata NetHotel Profile Management<br> o GDS Interface (GDS)<br> o Oasis Hospitality Software (PMS for China Properties)</p><br><br> <p>COMMERCIAL RESPONSIBILITIES</p><br><br> <p>• Maintains high level of effective communications with guests and colleagues.<br> • Exercises and ensures proper selling and up-selling techniques to help in generating maximum revenue for the hotel.</p><br><br> <p>CONFIDENTIALITY</p><br><br> <p>• Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.</p><br><br> <p>JOB REQUIREMENT: </p><br><br> <p>• Minimum education of Bachelor degree in hotel management, Business Administration or relevant discipline.<br> • Minimum of 1 year in relevant experience in a similar capacity.<br> • Basic experience with OPMS and all related system and its day to day support.<br> • Good knowledge of Microsoft office programs.<br> • Enthusiastic and self-motivated, according to Dusit International’s core values.<br> • Ability to communicate effectively and professionally written and spoken English</p><br><br> <br><br> </div>