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<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Citco:</b></p><br><p>The market leader. The premier provider. The best in thebusiness. At Citco, we’ve been the front-runner in our field since ourincorporation in 1948 led to the evolution of the asset servicing sectoritself. This pioneering spirit continues to guide us today as we innovate andexpand, push beyond the boundaries of our industry, and shape its future. Fromworking exclusively with hedge funds to serving all alternatives, corporationsand private clients, our organization has grown immensely across asset classesand geographies. For us, this progress is a pattern that we’ll only maintain aswe move forward, always prioritizing our performance. So for those who want toplay at the top of their game and be at the vanguard of their space, we say:Welcome to Citco.</p><br><p><b>About the Team &amp; Business Line: </b></p><br><p>Fund Administration is Citco’s core business, and ouralternative asset and accounting service is one of the industry’s mostrespected. Our continuous investment in learning and technology solutions meansour people are equipped to deliver a seamless client experience.</p><br><br><br><p>Responsibilities:<br> </p><p><strong>Your Role: </strong></p><br><p>Reporting to a Senior Vice President of the Institutional Services team, this is a role that requires proactive client relationship management for a portfolio of asset managers, endowments and single and multi-family offices that invest in a multi-asset book of business.</p><br><p>As the Vice President, Institutional Services, you are expected to understand and meet the needs of clients by ensuring service deliverables are met in a timely fashion. It is important to create and nurture long term relationships with clients and work with core and ancillary service teams both locally and globally to ensure service levels are optimum.</p><br><ul><li>You will establish professional relationships with clients and other key internal/external parties as required.</li><li>Drive strategic communication with clients and negotiate service level agreements (SLA)</li><li>Understand and communicate clients’ requests with various Citco business functions, operational and support teams to promote effective internal communication</li><li>Develop a broad understanding of Citco business lines and associated product/service propositions</li><li>Understand the industry and regulatory environment and be sensitive to industry change and business trends, identifying new areas of growth</li><li>Participate and assist with RFP documentation completion and facilitate presentation and demos to prospective clients</li><li>Strong knowledge of multi-asset portfolios inclusive of fund investments</li><li>Good grasp of Citco’s various technology platforms or the ability to learn quickly</li><li>Familiar with duties and workflow of the various functional groups that is involved with providing administration to a multi-asset portfolio</li><li>Identify opportunities to expand existing relationship by cross-selling additional Citco products/services; drive the coordination of new client integrations and existing client launches</li><li>Participate and lead projects in connection with the continuing evolution of the business</li><li>Monitor and manage client SLAs and operational deliverables</li><li>Review client profitability and accounts receivables and address negative trends</li><li>Work closely with the Operations team to identify opportunities for process improvements and system development with the aim of minimizing operational risk and improving efficiencies</li><li>Review risk logs and support, coordinate and communicate incident resolution as necessary</li><li>Lead operational due diligence reviews and client visits</li><li>Compile periodic board reports, Key Performance Indicators (KPIs) and scorecards for clients; carry out periodic risk assessments and peer reviews of clients</li><li>Actively maintain client status, commentary and client updates in internal CRM tools</li><li>Provide training and supervision to Managers on the Client Services team</li></ul> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Function:</p><p>To develop and execute sales plan in the region in line with operating plans, in order to</p><p>enhance awareness and sales volume objectives through the efficient and effective use of</p><p>resources. To ensure the individual targets are achieved.</p><p>Dimensions:</p><p>Location: Dubai, United Arab Emirates</p><p>Region: GCC</p><p>Reports To: Line Manager</p><p>Principal Accountabilities:</p><ul><li><p>Interacting and building relationships with clients to create and service the demands of our</p></li></ul><p>products.</p><ul><li><p>Take the product line into the next stage of product growth through penetration.</p></li><li><p>To ensure maximum geographical reach and coverage.</p></li><li><p>Provide and exchange sales information on a daily basis, and reports to the line manager.</p></li><li><p>Work on market development and achieve sales targets.</p></li><li><p>To achieve sales targets in the assigned territory - selling existing and new products &amp;</p></li></ul><p>developing the sales territory.</p><ul><li><p>Responsible for full sales cycle and account management tasks, from prospecting all the way</p></li></ul><p>to client retention.</p><ul><li><p>Ensure quotations are priced and submitted on time with secured payment terms.</p></li><li><p>Identifies business opportunities by identifying prospects and evaluating their position in the</p></li></ul><p>area to implement our solutions.</p><ul><li><p>Promote implementation of products of our company by establishing contact and developing</p></li></ul><p>relationships with prospects in the assigned area.</p><ul><li><p>Maintains relationships with clients by providing support, information, and guidance for</p></li></ul><p>different products with our company.</p><ul><li><p>Maintains professional and technical knowledge by attending educational workshops;</p></li></ul><p>reviewing professional publications; establishing personal networks; benchmarking state-of-</p><p>the-art practices</p><ul><li><p>Travel within the GCC as and when required</p></li></ul><p>Person Specification:</p><p>Preferred Education /Experience:</p><ul><li><p>A graduate with 3-6 years of sales and business development experience with at least</p></li></ul><p>2 years in the EdTech industry</p><ul><li><p>IT background would be an advantage</p></li><li><p>Proficient spoken and written English</p></li><li><p>Working knowledge of Excel, MS Word, Outlook, and Internet</p></li><li><p>UAE Driving License and own vehicle is a must</p></li></ul><p>Preferred Personal Attributes:</p><ul><li><p>Ability to travel within the GCC as and when required</p></li><li><p>Thoroughness and attention to detail</p></li><li><p>Comprehensive and planned task-follow up</p></li><li><p>Demonstrate ability to work effectively with people</p></li><li><p>Ability to learn quickly within the job</p></li><li><p>Problem-solving attitude</p></li><li><p>Able to take initiative</p></li><li><p>Flexibility to deal with ever-changing tasks</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Edu tech experience with Driving license</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ol><li><p><strong>Assistant Manager – Functional Consultant (HR):</strong> Responsible for implementing, configuring, and supporting HR systems such as PeopleStrong or SAP SuccessFactors, ensuring HR processes are aligned with business and system requirements.</p></li><li><p><strong>Assistant Manager – Technical Consultant (HR):</strong> Responsible for managing technical configuration, integrations, and system support for HR platforms like PeopleStrong or SAP SuccessFactors to ensure seamless system performance and data flow.</p></li><li><p><strong>Assistant Manager – Functional Consultant (Procurement):</strong> Oversees implementation and optimization of procurement systems such as Xpedeon or SAP Ariba, ensuring procurement workflows and processes align with operational requirements.</p></li><li><p><strong>Assistant Manager – Functional Consultant (Finance):</strong> Responsible for configuring and supporting finance modules in systems like Xpedeon or SAP, ensuring financial processes, reporting, and controls operate efficiently within the ERP environment.</p></li></ol></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Qualification:</strong></p><ul><li><p>Bachelor’s degree in relevant field such as HR, Business Administration, Information Systems, Computer Science, Finance, Accounting, Engineering, or Supply Chain Management.</p></li><li><p>Professional certifications related to ERP/HRIS/Finance systems will be an added advantage.</p></li></ul><br><p><strong>Requirements:</strong></p><ul><li><p>5–8 years of relevant experience in ERP/HRIS systems implementation, configuration, or support.</p></li><li><p>Hands-on experience with systems such as PeopleStrong, SAP SuccessFactors, Xpedeon, SAP, or SAP Ariba depending on the functional area.</p></li><li><p>Strong understanding of respective business processes (HR, Procurement, or Finance).</p></li><li><p>Experience in system configuration, process improvement, and user support.</p></li><li><p>Ability to coordinate with business stakeholders, IT teams, and vendors for system implementation and enhancements.</p></li><li><p>Strong analytical, problem-solving, and communication skills.</p></li></ul><p></p></section>

???????? WE’RE HIRING: SERVICE DELIVERY MANAGER ???????????? Dubai, United Arab Emirates ???????????? IT Service Delivery | Operations | Customer Experience???? Management Opportunity | Service Excellence | Career Growth✨ LEAD SERVICE EXCELLENCE. DRIVE PERFORMANCE. DELIVER RESULTS IN DUBAI! We’re looking for an experienced Service Delivery Manager to oversee service operations, strengthen client relationships, and ensure consistent delivery against agreed performance standards. If you have strong leadership, stakeholder-management, and operational skills, this could be your next career opportunity! ???????????? ROLE RESPONSIBILITIES???? Manage end-to-end service delivery and ensure services consistently meet agreed objectives and SLAs.???? Monitor KPIs, SLAs, service quality, availability, response times, and customer satisfaction.???? Build strong relationships with clients, business stakeholders, vendors, and internal teams.???? Oversee incident, problem, request, and escalation management to ensure timely resolution.???? Coordinate change and service-improvement initiatives while minimizing operational disruption.???? Prepare service reports, performance dashboards, reviews, and management updates.???? Identify service risks, recurring issues, and operational gaps, then implement corrective actions.⚙️ Drive continuous improvement across processes, systems, workflows, and service performance.???? Lead, coach, and develop service delivery and operations teams.???? Work closely with technical, project, security, infrastructure, and business teams to deliver reliable services.???? QUALIFICATIONS???? Bachelor’s degree in IT, Computer Science, Business Administration, or a related field preferred.???? 5+ years of experience in service delivery, IT operations, customer success, or technology management.????️ Strong understanding of ITSM, SLA management, incident/problem/change management, and service governance.???? Knowledge of ITIL frameworks and service-management best practices.???? Experience with ITSM platforms such as Service Now, Jira Service Management, or similar tools.???? Strong analytical, reporting, problem-solving, and decision-making abilities.???? Excellent communication, stakeholder-management, negotiation, and leadership skills.???????? UAE/GCC experience is an advantage.???? ITIL, PMP, PRINCE2, or relevant professional certifications are an advantage.???? WHY JOIN US????? Take a key leadership role in service operations within Dubai’s dynamic business environment.???? Drive measurable improvements in service quality, efficiency, and customer satisfaction.???? Work with modern technology, service-management platforms, and cross-functional teams.???? Collaborate with clients and professionals in a diverse international environment.???? Build strong leadership experience with opportunities for long-term career progression.???? READY TO LEAD SERVICE DELIVERY TO THE NEXT LEVEL????? APPLY NOW! Bring your leadership, operational expertise, and passion for service excellence to an exciting Service Delivery Manager opportunity in Dubai, UAE! ????????????#Hiring #Service Delivery Manager #Service Delivery #ITService Management #ITJobs #Dubai Jobs #UAEJobs #ITIL #Operations Manager #Technology Jobs #Dubai Careers #Now Hiring

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Position: Data Classification Specialist<br>Location:&nbsp;Abu Dhabi (Onsite)<br>Required Experience: 7-8 years</strong><br><strong>Summary:</strong><br>We are looking for a Data Classification Specialist to help manage how we organize and secure our data. In this role, you will make sure that our data is properly labelled (e.g., Public, Confidential, Restricted) before we share it with our clients. You will manage our data classification tools, prepare reports for client reviews, and prove to our clients that their information is safe with us.<br><strong>Key Responsibilities:</strong></p><br><br><ol><li><strong>Label and Organize Data:</strong> Scan our databases to find sensitive information and apply the correct security labels.</li><li><strong>Manage Security Tools:</strong> Set up and run data tools (like Microsoft Purview or IDMC data governance) to automate data scanning and tagging.</li><li><strong>Prepare Client Reviews:</strong> Create clean, easy-to-understand reports showing clients how their data is classified and protected.</li><li><strong>Host Audits:</strong> Act as the main technical contact when clients want to log in and review our security tools or files.</li><li><strong>Fix Security Gaps:</strong> Work with our IT and database teams to fix any issues or mislabelled files found during client checks.</li></ol><strong>Skills &amp; Requirements:</strong><ol><li>Tool Experience: At least 3 years of hands-on experience using data tools like Microsoft Purview, IDMC Data governance and data cataloguing, Informatica EDC, Informatica AXON, IBM Watson Knowledge Catalog, or BigID, or similar programs.</li><li>Database Basics: Good knowledge of SQL to look through data tables and columns.</li><li>Audit Knowledge: Experience dealing with security audits or customer reviews (like UAE PDPL, ISO 27001, GDPR, or SOC 2).</li><li>Communication: Ability to clearly explain technical security rules to clients and internal teams.</li><li>Attention to Detail: Highly organized and precise when handling sensitive documents.</li></ol><br><strong>Education &amp; Experience:</strong><ul><li>Education: Bachelor’s degree in IT, Cybersecurity, Computer Science, or a related field.</li><li>Experience: 7-8 years of experience working in data security, data governance, or IT auditing.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Position: Data Classification Specialist<br>Location:&nbsp;Abu Dhabi (Onsite)<br>Required Experience: 7-8 years</strong><br><strong>Summary:</strong><br>We are looking for a Data Classification Specialist to help manage how we organize and secure our data. In this role, you will make sure that our data is properly labelled (e.g., Public, Confidential, Restricted) before we share it with our clients. You will manage our data classification tools, prepare reports for client reviews, and prove to our clients that their information is safe with us.<br><strong>Key Responsibilities:</strong></p><br><br><ol><li><strong>Label and Organize Data:</strong> Scan our databases to find sensitive information and apply the correct security labels.</li><li><strong>Manage Security Tools:</strong> Set up and run data tools (like Microsoft Purview or IDMC data governance) to automate data scanning and tagging.</li><li><strong>Prepare Client Reviews:</strong> Create clean, easy-to-understand reports showing clients how their data is classified and protected.</li><li><strong>Host Audits:</strong> Act as the main technical contact when clients want to log in and review our security tools or files.</li><li><strong>Fix Security Gaps:</strong> Work with our IT and database teams to fix any issues or mislabelled files found during client checks.</li></ol><strong>Skills &amp; Requirements:</strong><ol><li>Tool Experience: At least 3 years of hands-on experience using data tools like Microsoft Purview, IDMC Data governance and data cataloguing, Informatica EDC, Informatica AXON, IBM Watson Knowledge Catalog, or BigID, or similar programs.</li><li>Database Basics: Good knowledge of SQL to look through data tables and columns.</li><li>Audit Knowledge: Experience dealing with security audits or customer reviews (like UAE PDPL, ISO 27001, GDPR, or SOC 2).</li><li>Communication: Ability to clearly explain technical security rules to clients and internal teams.</li><li>Attention to Detail: Highly organized and precise when handling sensitive documents.</li></ol><br><strong>Education &amp; Experience:</strong><ul><li>Education: Bachelor’s degree in IT, Cybersecurity, Computer Science, or a related field.</li><li>Experience: 7 to 8 years of experience working in data security, data governance, or IT auditing.</li></ul> <br><br> </div>

<p><strong>Cloud AI Services</strong> Hands-on production experience with Microsoft Azure AI Services including Azure OpenAI, Azure AI Foundry-related services, Azure AI Search, Azure Speech, Document Intelligence, and Content Safety and equivalent fluency with AWS AI Services, including AWS Bedrock and supporting model and content services. Familiarity with Core42 Compass for in-region inference is required. <strong>Agentic AI Frameworks</strong> Strong working knowledge of Microsoft Agent Framework and LangGraph, including agent orchestration, tool calling, skill composition, memory and state management, planning patterns, multi-agent execution topologies, and human-in-the-loop checkpoints. Ability to read and reason about agent graphs, conditional edges, retry policies, and tool schemas to diagnose execution-level issues quickly. <strong>LLM Operations</strong> Practical expertise in prompt-level troubleshooting, token consumption analysis, context-window management, model configuration tuning, endpoint health monitoring, Azure OpenAI PTU capacity and quota management, throttling and latency analysis, fallback handling, and responsible-AI controls including content filtering and safety policies. <strong>Kubernetes and Containers</strong> Deep operational experience with Azure Kubernetes Service, including Kubernetes core constructs (deployments, pods, services, ingress, namespaces, ConfigMaps, secrets), Helm-based release management, autoscaling behaviour, container troubleshooting, and Docker image lifecycle. Comfort with kubectl, kustomize, and platform-level network and identity constructs. <strong>API and MCP Gateway</strong> Strong expertise in Azure API Management, including API policies, named values, products, subscriptions, OAuth 2.0 and OpenID Connect flows, managed identities, JWT validation, rate limiting, caching, and backend routing. Working knowledge of REST APIs and event-driven integration patterns. Specific experience with the Model Context Protocol (MCP) including MCP servers, MCP clients, tool definitions, and gateway-mediated MCP patterns is highly desirable. <strong>Observability</strong> Expertise in Comet Opik for distributed agent and prompt tracing, including trace inspection, evaluation runs, drift detection, and dashboard construction. Strong working knowledge of Azure Monitor, Application Insights, Log Analytics, and AWS CloudWatch, with the ability to construct correlated views across logs, metrics, traces, and business indicators using correlation identifiers. <strong>DevOps and Automation</strong> Comfort with Git-based workflows, CI/CD pipelines (GitLab CI/CD or Azure DevOps), infrastructure as code (Terraform or Bicep), release automation, and deployment validation. Strong scripting in Python, PowerShell, and Bash for operational tooling, log mining, and remediation automation. <strong>Voice AI</strong> Working experience with ElevenLabs APIs and SDKs, voice-agent integrations, real-time audio processing, session-level troubleshooting, latency and audio-quality analysis, and integration with conversational AI and telephony layers. <strong>Security and Governance</strong> Hands-on experience with Microsoft Entra ID, RBAC, managed identities, Azure Key Vault, secrets and certificate management, private networking and Private Link, vulnerability management, audit logging, data protection controls, and AI governance frameworks including model access management and responsible-AI policy enforcement. <strong>Service Management</strong> Practical application of ITIL practices including incident management, problem management, change management, service requests, SLA and OLA management, root-cause analysis, and major incident management within an enterprise service-management toolset such as ServiceNow. </p><p><strong>Desired Candidate Profile</strong></p><p>The following certifications are considered desirable: ▪ Microsoft Azure Administrator or Azure Solutions Architect Expert ▪ Microsoft Azure AI Engineer Associate ▪ AWS Solutions Architect or AWS Certified Machine Learning Specialty ▪ Certified Kubernetes Administrator (CKA) or Certified Kubernetes Application Developer (CKAD) ▪ ITIL Foundation or higher ▪ DevOps, Site Reliability Engineering, Cybersecurity, or AI Governance certifications from a recognized body </p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> <p><u>JOB PURPOSE</u><u>:</u></p><br><p>Primary mission is to spearhead the strategic utilization of project intelligence to optimize the portfolio of capital projects across ADNOC and its Group Companies. Play a vital part in shaping ADNOC's project management capabilities, enhancing its competitive edge, and ensuring that capital projects are executed with precision and efficiency.</p><br><p>Harness the power of data analytics, market insights, and industry trends to drive informed decision-making, mitigate risks, and bolster project performance. By strategically gathering, analysing, and interpreting project-related information, it provides valuable insights that enable ADNOC to not only meet but exceed industry standards.</p><br><p>Assess market dynamics, identifying competitor strategies, and staying attuned to shifts in the oil and gas sector.</p><br><p>Contributions extend to fostering collaboration among cross-functional teams, streamlining processes, and instilling a culture of continuous improvement empowering ADNOC to make strategic investments, allocate resources effectively, and maintain its position as a leading force in the global energy landscape.</p><br><p>Key driver of ADNOC's success, helping to ensure that its capital projects are not only delivered on time and within budget but also positioned for long-term resilience and growth in a dynamic industry.</p><br><p><u>KEY ACCOUNTABILITIES:</u></p><br><ul><li>Strategic Project Intelligence: Develop and implement a comprehensive strategy for project intelligence, encompassing market analysis, competitor benchmarking, and industry trend identification to inform strategic decisions.</li><li>Data Analytics: Lead data collection, analysis, and interpretation of project-related information, financial metrics, and performance indicators to provide actionable insights.</li><li>Risk Assessment: Conduct thorough risk assessments for capital projects, utilizing historical data and market conditions to anticipate challenges and establish mitigation strategies.</li><li>Competitor Analysis: Monitor and analyze competitor activities, benchmarking ADNOC's projects against industry best practices to identify areas for improvement.</li><li>Stakeholder Engagement: Collaborate with cross-functional teams, including project managers, engineers, and finance professionals, ensuring project intelligence aligns with organizational goals.</li><li>Reporting and Visualization: Develop and maintain a robust reporting framework, including dashboards and reports, to effectively communicate project intelligence findings to stakeholders.</li><li>Market Research: Stay updated on market developments, technological advancements, and regulatory changes in the oil and gas industry to inform project strategies.</li><li>Resource Optimization: Provide recommendations for resource allocation based on project intelligence, enhancing overall project efficiency.</li><li>Knowledge Management: Establish a knowledge-sharing platform to disseminate project intelligence and best practices within ADNOC and its Group Companies.</li><li>Continuous Improvement: Identify opportunities to enhance project management processes, tools, and methodologies based on insights derived from project intelligence.</li><li>Budget Oversight: Manage the budget allocated for project intelligence activities, ensuring cost-effective delivery of services.</li><li>Talent Development: Foster a culture of innovation and excellence within the project intelligence team, facilitating skill development and knowledge transfer.</li></ul><p><strong><u>Supervision</u></strong></p><br><ul><li>Plan, supervise and coordinate all activities in the assigned area to meet functional objectives.</li><li>Train and develop the assigned staff on relevant skills to enable them to become proficient on the job and deliver the respective section objectives.</li></ul><p><strong><u>Budgets</u></strong></p><br><ul><li>Provide input for preparation of the Function/Division/Department/Section budgets, assist in the implementation of the approved Budget, and work plans to deliver objectives.</li><li>Investigate and highlight any significant variances to support effective performance and cost control.</li></ul><p><strong><u>Policies, Systems, Processes &amp; Procedures</u></strong></p><br><ul><li>Implement approved Function/Division/Department/Section policies, processes, systems, standards and procedures in order to support execution of the work programs in line with Company and International standards.</li></ul><p><strong><u>Performance Management </u></strong></p><br><ul><li>Contribute to the achievement of the approved Performance Objectives for the Function/Division/Department/ Section in line with the Company Performance framework.</li></ul><p><strong><u>Innovation and Continuous Improvement</u></strong></p><br><ul><li>Design and implement new tools and techniques to improve the quality and efficiency of operational processes.</li><li>Identify improvements in internal processes against best practices in pursuit of greater efficiency in line with best industry standards in order to define intelligent solutions for issues confronting the function.</li></ul><p><strong><u>Health, Safety, Environment (HSE) and Sustainability</u></strong></p><br><ul><li>Comply with relevant HSE policies, procedures, controls, applicable legislation, and sustainability guidelines in line with international standards, best practices and ADNOC Code of Practices.</li></ul><p><strong><u>Reports</u></strong></p><br><ul><li>Provide inputs to prepare Function/Division/Department/Section MIS and progress reports for Company Management.</li></ul><p><u>COMMUNICATIONS &amp; WORKING RELATIONSHIPS:</u></p><br><p><strong>Internal</strong></p><br><ul><li>SVP, VPs within the Group Project Governance &amp; Excellence.</li><li>VP, Business Line Directorates</li><li>VP Projects in all Businesses</li><li>Any other Directorate / Unit as required.</li><li>ADNOC Group Companies.</li></ul><p><strong>External </strong></p><br><ul><li>Shareholders, counterparts &amp; members of the ADNOC Group, as required.</li><li>Local and international vendors, contractors, and third-party service providers.</li></ul><strong><u>QUALIFICATIONS, EXPERIENCE, KNOWLEDGE &amp; SKILLS:&nbsp;</u></strong><p><strong>Minimum Qualification</strong></p><br><ul><li>Bachelor’s Degree in Project Management / Engineering / Science; or relevant disciplines with supporting experience.</li><li>MBA</li></ul><p><strong>Minimum Experience &amp; Knowledge &amp; Skills</strong></p><br><ul><li>Minimum 20 years relevant experience in NOC's/IOC's or EPC(M) companies, including at least 2 years in addressing technical discipline challenges as Expert / Principal / Discipline Technical Authority.</li><li>Major Project Management / Engineering Experience is essential.</li><li>Good knowledge and experience in Project Management and Engineering systems</li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Do you want to be part of a newly formed organization that is designing and launching new business models across MENA? If so, Amazon Now operations is looking for an experienced Operations Lead with a strong record of achieving results. We are looking to hire an Operations Lead to join a team that redefines fast delivery, helps us build and run this new service for our customers, run 3P Store Operations. <br>You will ensure Amazon policies – including attendance tracking – are implemented and administered fairly and consistently. This includes motivating, coaching, reporting, and providing feedback of associates’ performance – including under the roof/on the road productivity, quality, and safety - as a means for achieving or exceeding Amazon expectations. <br>This is your chance to make history. Our overall mission is simple: we want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation.<br>"As part of our commitment to complying with national labor laws and applicable legislations in the United Arab Emirates, this position is open to candidates who fulfill the specific nationality criteria stipulated by local regulations."<br>Key job responsibilities<br>- We're seeking a Team lead for Amazon Now operations. In this role, you will be responsible for:<br>- Managing, on a daily basis, end to end operations for either one large site or a combination of small sites, supervising store operations:<br>- Meeting customer facing metrics, while maintaining cost targets and upholding safety and morale of the team reporting to you.<br>- Driving performance management of your team members. Preparing and implementing training and development plans for associates.<br>- Continuously improve the operations process and attain a sustained level of performance improvement.<br>- Conducting 4M and 5S audits for the stores on a daily basis.<br>- Stand-in for Area Manager.<br>- High School diploma<br>- Speak, write, and read fluently in English<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><ul><li>Responsible&nbsp;for&nbsp;the&nbsp;installation&nbsp;of&nbsp;tile&nbsp;on&nbsp;various&nbsp;surfaces&nbsp;such&nbsp;as&nbsp;floors,&nbsp;walls,&nbsp;and&nbsp;countertops.&nbsp;This&nbsp;role&nbsp;requires&nbsp;a&nbsp;blend&nbsp;of&nbsp;artistry&nbsp;and&nbsp;technical&nbsp;precision,&nbsp;with&nbsp;a&nbsp;keen&nbsp;eye&nbsp;for&nbsp;detail&nbsp;to&nbsp;create&nbsp;visually&nbsp;appealing&nbsp;and&nbsp;durable&nbsp;surfaces.</li><li>Preparing surfaces, cutting and shaping tiles, applying adhesive and grouts, and ensuring all work meets or exceeds industry standard for quality and safety.</li><li>Performs the tasks assigned to him and to the highest standards ensures their implementation while working independently.</li><li>Acts on issues and concerns in his activity field immediately.</li><li>Must be able to control the stocks and other items in his workshop and order more as required.</li><li>Abides to the daily task and ensures timely implementation.</li><li>Checks extra needs of a guest.</li><li>Ensures oneself is thoroughly familiar with the hotel’s emergency procedures and in a state of preparedness for any emergency which may occur.</li><li>Is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility.</li><li>Other duties as assigned.</li><li>Assist in Task Force Teams for new openings</li><li>Carry out any other reasonable task (which may not be stated here) as requested.</li></ul><br>Qualifications<br><br><ul><li>Diploma / Certificate in in Mechanical or Electrical</li><li>Minimum 3 years in a similar role</li><li>Preferably able to join immediately</li></ul><br>Additional Information<br><br><p><strong>What is in it for you:</strong></p><br><ul><li>Employee benefit card offering discounted rates at Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>"Why work for Accor?<br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><br><br>Job Description<br><br><ul><li>Support and enhance the hotel’s Gin program, ensuring creativity, quality, and brand alignment.</li><li>Design and develop signature cocktails, seasonal menus, and bespoke beverage programs.</li><li>Incorporate local ingredients and Cambodian inspirations into cocktail creations.</li><li>Ensure consistency in taste, presentation, and quality.</li><li>Monitor beverage trends and introduce innovative concepts to enhance competitiveness.</li><li>Deliver exceptional, personalized guest interactions at the bar.</li><li>Share stories behind ingredients, techniques, and inspirations.</li><li>Handle guest feedback professionally and proactively resolve concerns.</li><li>Build relationships with repeat and VIP guests.</li><li>Maintain high standards of cleanliness, hygiene, and bar organization.</li><li>Ensure compliance with HACCP and safety standards.</li><li>Monitor beverage stock levels, cost control, and wastage.</li><li>Assist in inventory management and monthly stock take.</li><li>Support the achievement of departmental KPIs and revenue targets.</li><li>Train and mentor bartenders and bar team members.</li><li>Conduct cocktail workshops and tasting sessions for internal teams.</li><li>Contribute to skill development within the F&amp;B department.</li><li>Promote teamwork and a positive working culture.</li><li>Assist in pricing strategies to maximize profitability.</li><li>Monitor beverage cost percentages and suggest improvements.</li><li>Collaborate on promotions, events, and special activations.</li></ul><br>Qualifications<br><br><ul><li>Diploma or certification in Hospitality, Mixology, or related field preferred.</li><li>Minimum 3–5 years of experience in luxury hotel or high-end bar environment.</li><li>Strong knowledge of spirits, wines, liqueurs, and cocktail techniques.</li><li>Excellent communication and interpersonal skills.</li><li>Creative mindset with strong attention to detail.</li><li>Ability to work flexible hours, including evenings, weekends, and holidays.</li></ul><br>Additional Information<br><br><p><strong>What is in it for you:</strong></p><br><ul><li>Employee benefit card offering discounted rates at Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li></ul> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Marketing Automation Specialist</p><p>We are looking for a Marketing Automation Specialist to join our growing team. The ideal candidate will have experience with marketing automation, CRM management, and campaign optimisation, with strong expertise in Zoho CRM. This role involves developing automated marketing workflows, managing customer data, and supporting lead generation and customer engagement initiatives.</p><p>Key Responsibilities</p><ul><li><p>Manage and optimise <strong>Zoho CRM</strong>, including leads, contacts, workflows, and pipelines.</p></li><li><p>Design and implement marketing automation workflows and customer journeys.</p></li><li><p>Create and manage email marketing campaigns and lead nurturing programs.</p></li><li><p>Segment customer data to deliver targeted marketing campaigns.</p></li><li><p>Monitor campaign performance and prepare regular reports and insights.</p></li><li><p>Collaborate with sales and marketing teams to improve lead management and conversion.</p></li><li><p>Integrate Zoho CRM with other business applications using automation tools and APIs.</p></li><li><p>Ensure CRM data accuracy and maintain best practices for data management.</p></li></ul><p>Requirements</p><ul><li><p>Bachelor's degree in Marketing, Business Administration, Information Technology, or a related field.</p></li><li><p>2+ years of experience in marketing automation and CRM management.</p></li><li><p>Hands-on experience with <strong>Zoho CRM</strong> is required.</p></li><li><p>Experience with email marketing and marketing automation platforms.</p></li><li><p>Knowledge of workflow automation tools (e.g., n8n or Zapier) is an advantage.</p></li><li><p>Familiarity with APIs, CRM integrations, and reporting.</p></li><li><p>Strong analytical, communication, and organisational skills.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>If you are passionate about marketing technology, automation, and delivering exceptional customer experiences, we would love to hear from you.</p><p></p></section>