وظائف مدير مكتب - رأس الخيمة الإمارات

<ul><li>Develop and implement quality control policies and procedures to ensure compliance with industry standards and regulations.</li><li>Conduct regular inspections, audits, and reviews of processes and products to identify areas for improvement.</li><li>Oversee the training and development of quality control staff, ensuring they are equipped with the necessary skills and knowledge.</li><li>Collaborate with production teams to address quality issues promptly and recommend corrective actions.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Quality Assurance, Engineering, or a related field is essential for foundational knowledge.</li><li>A minimum of 5 years of experience in quality control or assurance, preferably in a manufacturing environment, to understand production challenges.</li><li>Certification in Quality Management Systems (e.g., ISO demonstrates a commitment to quality standards.</li><li>Proficiency in statistical analysis software (e.g., Minitab) is critical for data-driven decision-making.</li></ul>

<ul><li>Define project scope, objectives, and deliverables in collaboration with stakeholders to ensure alignment with business goals.</li><li>Develop detailed project plans, including timelines and resource allocation, to guide the project team towards successful delivery.</li><li>Lead cross-functional teams by facilitating clear communication and collaboration, ensuring all members understand their roles and responsibilities.</li><li>Monitor project progress and performance against established milestones, proactively addressing issues to keep the project on track.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in project management, business administration, or a related field to ensure foundational knowledge.</li><li>3-5 years of relevant project management experience in a similar industry, demonstrating a proven track record of successful project delivery.</li><li>PMP or equivalent project management certification to validate expertise and commitment to the profession.</li><li>Experience with Agile methodologies, showcasing adaptability to various project management frameworks and practices.</li></ul>

<p><strong>Job Purpose</strong></p><p>The Finance Executive is responsible for managing the financial operations of the community management portfolio, ensuring accurate billing, collections, accounts payable, budgeting support, financial reporting, and compliance with applicable regulations.</p><br><p><strong>Key Responsibilities</strong></p><p><strong>Financial Operations</strong></p><ul><li><p>Prepare and issue service charge invoices, utility invoices, and other community-related charges.</p></li><li><p>Monitor billing accuracy and resolve invoice discrepancies.</p></li><li><p>Process receipts and allocate collections against owners' accounts.</p></li><li><p>Maintain accurate financial records for each project and managed community.</p></li><li><p>Reconcile bank accounts and financial transactions regularly.</p></li></ul><br><p><strong>Accounts Receivable</strong></p><ul><li><p>Monitor outstanding service fees and utility payments.</p></li><li><p>Prepare aging reports and collection reports.</p></li><li><p>Follow up with owners regarding overdue balances.</p></li><li><p>Coordinate with the Community Management team regarding payment plans and collection strategies.</p></li><li><p>Support legal collections by preparing financial statements and supporting documentation.</p></li></ul><br><p><strong>Accounts Payable</strong></p><ul><li><p>Verify supplier invoices against approved purchase orders and contracts.</p></li><li><p>Process vendor payments in accordance with approved payment terms.</p></li><li><p>Maintain supplier ledgers and resolve payment queries.</p></li><li><p>Ensure all invoices are properly authorized before processing.</p></li></ul><br><p><strong>Budgeting & Financial Reporting</strong></p><ul><li><p>Assist in preparing annual service charge budgets.</p></li><li><p>Support the preparation of reserve fund budgets.</p></li><li><p>Monitor actual expenditure against approved budgets.</p></li><li><p>Prepare monthly financial reports and variance analysis.</p></li><li><p>Assist with year-end financial statements and external audits.</p></li></ul><br><p><strong>Community Financial Administration</strong></p><ul><li><p>Maintain Owners Association financial records.</p></li><li><p>Assist in preparing financial reports for Board Meetings and General Assemblies.</p></li><li><p>Ensure proper allocation of expenses to the relevant cost centers.</p></li><li><p>Maintain reserve fund accounting separately from operational expenses.</p></li></ul><br><p><strong>Compliance</strong></p><ul><li><p>Ensure compliance with UAE VAT regulations.</p></li><li><p>Maintain documentation required for statutory audits.</p></li><li><p>Ensure compliance with all governance requirements and company financial policies.</p></li><li><p>Maintain confidentiality of financial information.</p></li></ul><br><p><strong>Coordination</strong></p><ul><li><p>Coordinate with Community Managers regarding owner account matters.</p></li><li><p>Liaise with banks, auditors, suppliers, and utility providers.</p></li><li><p>Support external auditors during financial audits.</p></li></ul><br><p><strong>Key Performance Indicators (KPIs)</strong></p><ul><li><p>Accuracy of billing.</p></li><li><p>Timeliness of invoice processing.</p></li><li><p>Collection rate of service charges.</p></li><li><p>Reduction in outstanding receivables.</p></li><li><p>Timely vendor payments.</p></li><li><p>Accuracy of monthly financial reports.</p></li><li><p>Budget variance within acceptable limits.</p></li><li><p>Audit findings and compliance.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's Degree in Finance, Accounting, Commerce, or a related field.</p></li><li><p>Professional certifications such as ACCA, CMA, CPA, or equivalent are advantageous.</p><p>3–5 years of finance or accounting experience.</p></li><li><p>Experience in Community Management, Property Management, Facilities Management, or Real Estate is preferred.</p></li><li><p>Experience with Owners Association accounting and service charge management is an advantage.</p></li><li><p>Knowledge of ERP/accounting systems (e.g., Microsoft Dynamics, Oracle, SAP, RP Smart, or similar) is desirable.</p></li></ul>

<strong>Job Description<br><br></strong><strong>Exceptional Hospitality Starts with You<br><br></strong>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a <strong>Front Office Manager</strong>, you’re not just overseeing daily front office operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br><strong>Responsibilities<br><br></strong>Here's what you'll do during a typical day:<br><br><ul><li>Manage daily front office operations: Oversee Front Office activities including guest service, registration, room inventory, and adherence to policies and standards</li><li>Monitor and elevate service: Track guest satisfaction, address service issues, and guide the team to implement improvements that enhance the guest experience</li><li>Implement revenue initiatives: Promote hotel services and execute up-selling tactics to drive room occupancy and revenue growth</li><li>Facilitate team knowledge: Provide regular updates and training to ensure the team is well-informed of hotel offerings, services, and local attractions</li><li>Delight our guests: Welcome guests, respond to inquiries, and resolve concerns promptly to uphold service standards</li><li>Inspire and develop the team: Supervise and support front office team members, monitor performance, provide coaching, and foster a positive and productive work environment<br><br></li></ul><strong>Qualifications<br><br></strong><strong>What It Takes to Make the Stay<br><br></strong>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of <strong>Hospitality</strong>. Acting with <strong>Integrity</strong> and always doing the right thing. Inspiring others through <strong>Leadership</strong>. A belief that <strong>Teamwork</strong> drives the best outcomes. A sense of <strong>Ownership</strong> and accountability. And a focus on the <strong>Now</strong>, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br><strong>About Us<br><br></strong><strong>Join an Award-Winning Workplace Culture<br><br></strong>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

<strong>Company Description<br><br></strong>Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.<br><br><strong>Job Description<br><br></strong>The Telephone Operator is responsible for managing all internal and external telephone communications and ensuring a professional, courteous, and efficient experience for every caller. The role supports smooth guest communication by handling calls, requests, messages, wake-up calls, guest enquiries, and urgent matters while maintaining accurate guest information and coordinating effectively with the relevant hotel departments.<br><br>Main Duties &amp; Responsibilities<br><br><ul><li>Handle all incoming internal and external calls professionally and efficiently, ensuring a personalized and courteous guest experience.</li><li>Answer calls promptly, greet guests by name in line with Rixos standards, and accurately connect calls to the appropriate extension or guest room.</li><li>Verify guest details for room-related calls and maintain confidentiality when handling guest information.</li><li>Maintain up-to-date knowledge of the hotel’s facilities, outlets, services, and local area to provide accurate information and recommendations.</li><li>Utilize Opera PMS and the CID system accurately and efficiently, ensuring guest information is updated in a timely manner.</li><li>Coordinate with relevant hotel departments to ensure guest requests and enquiries are communicated and followed up promptly.</li><li>Monitor the message box and ensure guest requests are recorded accurately and responded to within the required timeframe.</li><li>Handle guest wake-up calls accurately and punctually in accordance with established standards.</li><li>Remain informed about VIP, in-house, arriving, and special-needs guests to ensure appropriate attention and personalized service.</li><li>Respond promptly to urgent matters and emergencies involving guests or the hotel, coordinating with Management, Security, and relevant departments in accordance with established procedures.</li><li>Handle guest complaints and challenging situations professionally, using sound judgement and ensuring appropriate follow-up.</li><li>Take and relay messages accurately for guests and management while maintaining confidentiality.</li><li>Handle Lost &amp; Found enquiries and coordinate with the relevant department as required.</li><li>Actively support the Upselling Program and contribute to hotel revenue-generation opportunities.</li><li>Remain informed about departmental KPIs and contribute towards achieving established targets.</li><li>Support initiatives aimed at enhancing guest satisfaction, TrustYou scores, and the overall guest experience.</li><li>Ensure relevant guest feedback and information are communicated to the Front Office Manager and Reception Supervisors.</li><li>Attend departmental briefings, take accurate notes, and follow up on agreed actions.</li><li>Maintain a clean, organized, and safe working environment at all times.</li><li>Attend scheduled training sessions and actively participate in learning and development activities.</li><li>Maintain effective teamwork and positive working relationships with colleagues across all departments.</li><li>Perform any additional duties and responsibilities assigned in accordance with the operational needs of the hotel.<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Previous experience in a Telecommunication, Telephone Operator, Front Office, or Guest Services role within a hotel or hospitality environment is preferred.</li><li>Good command of written and spoken English; Russian Speaker preferred.</li><li>Strong telephone etiquette, communication, and interpersonal skills.</li><li>Familiarity with Opera PMS and hotel communication systems is an advantage.</li></ul>

<strong>Company Description<br><br></strong>Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.<br><br><strong>Job Description<br><br></strong>The Telephone Operator is responsible for managing all internal and external telephone communications and ensuring a professional, courteous, and efficient experience for every caller. The role supports smooth guest communication by handling calls, requests, messages, wake-up calls, guest enquiries, and urgent matters while maintaining accurate guest information and coordinating effectively with the relevant hotel departments.<br><br>Main Duties &amp; Responsibilities<br><br><ul><li>Handle all incoming internal and external calls professionally and efficiently, ensuring a personalized and courteous guest experience. </li><li>Answer calls promptly, greet guests by name in line with Rixos standards, and accurately connect calls to the appropriate extension or guest room. </li><li>Verify guest details for room-related calls and maintain confidentiality when handling guest information. </li><li>Maintain up-to-date knowledge of the hotel’s facilities, outlets, services, and local area to provide accurate information and recommendations. </li><li>Utilize Opera PMS and the CID system accurately and efficiently, ensuring guest information is updated in a timely manner. </li><li>Coordinate with relevant hotel departments to ensure guest requests and enquiries are communicated and followed up promptly. </li><li>Monitor the message box and ensure guest requests are recorded accurately and responded to within the required timeframe. </li><li>Handle guest wake-up calls accurately and punctually in accordance with established standards. </li><li>Remain informed about VIP, in-house, arriving, and special-needs guests to ensure appropriate attention and personalized service. </li><li>Respond promptly to urgent matters and emergencies involving guests or the hotel, coordinating with Management, Security, and relevant departments in accordance with established procedures. </li><li>Handle guest complaints and challenging situations professionally, using sound judgement and ensuring appropriate follow-up. </li><li>Take and relay messages accurately for guests and management while maintaining confidentiality. </li><li>Handle Lost &amp; Found enquiries and coordinate with the relevant department as required. </li><li>Actively support the Upselling Program and contribute to hotel revenue-generation opportunities. </li><li>Remain informed about departmental KPIs and contribute towards achieving established targets. </li><li>Support initiatives aimed at enhancing guest satisfaction, TrustYou scores, and the overall guest experience. </li><li>Ensure relevant guest feedback and information are communicated to the Front Office Manager and Reception Supervisors. </li><li>Attend departmental briefings, take accurate notes, and follow up on agreed actions. </li><li>Maintain a clean, organized, and safe working environment at all times. </li><li>Attend scheduled training sessions and actively participate in learning and development activities. </li><li>Maintain effective teamwork and positive working relationships with colleagues across all departments. </li><li>Perform any additional duties and responsibilities assigned in accordance with the operational needs of the hotel. <br><br></li></ul>Qualifications<br><br><ul><li>Previous experience in a Telecommunication, Telephone Operator, Front Office, or Guest Services role within a hotel or hospitality environment is preferred. </li><li>Good command of written and spoken English; Russian Speaker preferred. </li><li>Strong telephone etiquette, communication, and interpersonal skills. </li><li>Familiarity with Opera PMS and hotel communication systems is an advantage.</li></ul>

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a front office agent, you’re not just ensuring a seamless check-in and check-out process – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p> <h4>Here's what you'll do during a typical day:</h4> <h4>Essential functions</h4> <ul> <li>Meeting, greeting and directing guests who enter the lobby area.</li> <li>Serving as the main point of contact for regular guests and VIP guests and ensuring the hotel departments are fully briefed on their requirements.</li> <li>Building and maintaining positive relationships with guests and team members.</li> <li>Seeking verbal feedback from customers on a regular basis and responding to all guest queries in a timely and efficient manner.</li> <li>Serving as the main point of contact guests within reception scope – ensuring they spend a comfortable and memorable stay.</li> <li>Managing, recording and resolving guest complaints promptly.</li> <li>Delivering the true Waldorf service promise to our guests, by being the main point of contact for TWS guests before, during and after their stay.</li> <li>Demonstrating a thorough understanding of all facilities and services provided within the hotel and identify opportunities for up-selling and promoting when appropriate.</li> <li>Ensuring a speedy resolution to any problems that may arise on shift.</li> <li>Ensuring a very high level of customer service is constantly maintained for reception and lobby area.</li> <li>Answering queries from guests, referring them to contact points at which they can obtain further information.</li> <li>Participate in trainings in all areas, i.e. computer systems, balancing of shifts, day-to-day operations and guest service.</li> <li>Covering telephone and operator duties as required.</li> <li>Performing tasks with utmost accuracy and consistency, ensuring all the follow ups are done in a timely manner.</li> <li>Completing check list and passing handover to the next shift.</li> <li>Personalizing every interaction with the guests, collecting golden nuggets, offering Hilton Honors membership, customizing upsell practices.</li> </ul> <h4>Supportive function</h4> <p>In addition to performance of essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.</p> <ul> <li>Supporting and assisting other departments when required.</li> <li>Liaising with other departments regarding matters arising e.g. security, housekeeping, engineering, accounting, food & beverage etc.</li> <li>Reporting to the front office manager any maintenance that needs attention at the lobby.</li> <li>Following through these maintenance issues when required.</li> <li>Liaising with housekeeping regarding accommodation requirements.</li> <li>Assisting with the duties of other departments if limited staff and upon management request.</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p> <ul> <li>Ability to effectively deal with team members and guests who will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information. Excellent interpersonal skills to provide overall guest satisfaction.</li> <li>Excellent mathematical comprehension to understand and interpret numbers as they apply to the operations in hotels.</li> <li>Ability to access and accurately input information using a moderately complex computer system.</li> <li>Ability to read, write, speak and understand the English language to communicate effectively with guests and team members.</li> <li>Ability to work under pressure and deal with stressful situations during busy periods.</li> </ul> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>

<strong>Job Description<br><br></strong><strong>Exceptional Hospitality Starts with You<br><br></strong>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a <strong>Personal Concierge Agent</strong>, you’re not just assisting guests with special requests and services – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br><strong>Responsibilities<br><br></strong>Here's what you'll do during a typical day:<br><br><strong>Essential Functions<br><br></strong><ul><li>Meeting, greeting and directing Guests who enter the lobby area.</li><li>Serving as the main point of contact for regular guests and VIP Guests and ensuring the hotel departments are fully briefed on their requirements.</li><li>Building and maintaining positive relationships with Guests and Team Members</li><li>Seeking verbal feedback from customers on a regular basis and responding to all Guest queries in a timely and efficient manner.</li><li>Serving as the main point of contact for long-stay guests – ensuring they spend a comfortable and memorable stay.</li><li>Following the Personal Concierge guidelines and standards as per the hotel’s and Waldorf Astoria updates on the concept.</li><li>Managing, recording and resolving Guest complaints promptly.</li><li>Delivering the True Waldorf Service promise to our guests, by being the main point of contact for TWS guests before, during and after their stay.</li><li>Demonstrating a thorough understanding of all facilities and services provided within the hotel and identifying opportunities for up-selling and promoting when appropriate.</li><li>Carrying out daily administration tasks, completing check list.</li><li>Answering queries from guests, referring them to contact points at which they can obtain further information.</li><li>Escorting the guests to the room and explaining all hotel and room’s facilities.</li><li>Ensuring the delivery of high standards to guests.</li><li>Liaising with other departments regarding matters arising e.g. Security, Housekeeping, Engineering, Accounting, Food &amp; Beverage etc.</li><li>Ensuring a speedy resolution to any problems that may arise on shift.</li><li>Collecting golden nuggets, entering them into the guests’ profiles in order to customize and personalize the guest experience.<br><br></li></ul>SUPPORTIVE FUNCTION<br><br><ul><li>Report to the Front Office Manager any maintenance that needs attention at the lobby.</li><li>Following through these maintenance issues when required.</li><li>Liaising with Housekeeping regarding accommodation requirements.</li><li>Assisting with the duties of other departments if limited staff and upon management request.<br><br></li></ul><strong>Qualifications<br><br></strong><strong>What It Takes to Make the Stay<br><br></strong>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br><ul><li>Ability to effectively deal with team members and guests who will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information. Excellent interpersonal skills to provide overall guest satisfaction.</li><li>Excellent mathematical comprehension to understand and interpret numbers as they apply to the operations in hotels.</li><li>Ability to access and accurately input information using a moderately complex computer system.</li><li>Ability to read, write, speak and understand the English language to communicate effectively with guests and team members.</li><li>Ability to work under pressure and deal with stressful situations during busy periods.<br><br></li></ul><strong>About Us<br><br></strong><strong>Join an Award-Winning Workplace Culture<br><br></strong>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

<strong>Job Description<br><br></strong><strong>Exceptional Hospitality Starts with You<br><br></strong><strong>Responsibilities<br><br></strong>Here's what you'll do during a typical day:<br><br><strong>Essential Functions<br><br></strong><ul><li>Meeting, greeting and directing Guests who enter the lobby area.</li><li>Serving as the main point of contact for regular guests and VIP Guests and ensuring the hotel departments are fully briefed on their requirements.</li><li>Building and maintaining positive relationships with Guests and Team Members</li><li>Seeking verbal feedback from customers on a regular basis and responding to all Guest queries in a timely and efficient manner.</li><li>Serving as the main point of contact guests within reception scope – ensuring they spend a comfortable and memorable stay.</li><li>Managing, recording and resolving Guest complaints promptly.</li><li>Delivering the True Waldorf Service promise to our guests, by being the main point of contact for TWS guests before, during and after their stay.</li><li>Demonstrating a thorough understanding of all facilities and services provided within the hotel and identify opportunities for up-selling and promoting when appropriate.</li><li>Ensuring a speedy resolution to any problems that may arise on shift.</li><li>Ensuring a very high level of customer service is constantly maintained for Reception and Lobby area.</li><li>Answering queries from guests, referring them to contact points at which they can obtain further information.</li><li>Participate in trainings in all areas, i.e. computer systems, balancing of shifts, day-to-day operations and guest service.</li><li>Covering telephone and Operator duties as required.</li><li>Performing tasks with utmost accuracy and consistency, ensuring all the follow ups are done in a timely manner.</li><li>Completing check list and passing handover to the next shift.</li><li>Personalizing every interaction with the guests, collecting golden nuggets, offering Hilton Honors membership, customizing upsell practices. <br><br></li></ul><strong>SUPPORTIVE FUNCTION<br><br></strong>In addition to performance of essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.<br><br><ul><li>Supporting and assisting other departments when required</li><li>Liaising with other departments regarding matters arising e.g. Security, Housekeeping, Engineering, Accounting, Food &amp; Beverage etc.</li><li>Reporting to the Front Office Manager any maintenance that needs attention at the lobby.</li><li>Following through these maintenance issues when required.</li><li>Liaising with Housekeeping regarding accommodation requirements.</li><li>Assisting with the duties of other departments if limited staff and upon management request.<br><br></li></ul><strong>Qualifications<br><br></strong><strong>What It Takes to Make the Stay<br><br></strong>The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.<br><br><ul><li>Ability to effectively deal with team members and guests who will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information. Excellent interpersonal skills to provide overall guest satisfaction.</li><li>Excellent mathematical comprehension to understand and interpret numbers as they apply to the operations in hotels.</li><li>Ability to access and accurately input information using a moderately complex computer system.</li><li>Ability to read, write, speak and understand the English language to communicate effectively with guests and team members.</li><li>Ability to work under pressure and deal with stressful situations during busy periods.<br><br></li></ul><strong>About Us<br><br></strong><strong>Join an Award-Winning Workplace Culture<br><br></strong>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

<strong>Job Description<br><br></strong>Company Description<br><br>Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.<br><br><strong>Job Description<br><br></strong>Rixos Al Mairid is seeking a knowledgeable and resourceful Night Manager to lead the team and provide outstanding guest services. The Night Manager represents the hotel management overnight and is responsible for Front Office Operations. The Night Manager provides direct supervision to all night shift staff, ensuring smooth and efficient operations throughout the hotel.<br><br><strong><strong>Key Responsibilities</strong>:<br><br></strong><ul><li>Night Operations: Supervise all departments during night hours. </li><li>Safety &amp; Security: Monitor property security and manage emergency situations. </li><li>Reporting: Prepare nightly reports and handover notes for day staff. </li><li>Staff Support: Assist and support overnight staff in completing tasks.</li><li>Act as the first point of contact for escalations to identify and resolve guest concerns urgently, either in person or in writing.</li><li>Document all complaints, incidents, and issues requiring follow-up the next day to maintain consistency and uphold high levels of guest satisfaction.</li><li>Greet VIP guests upon arrival, escort them to their rooms, establish rapport, and offer assistance throughout their stay</li><li>Oversee Front Office operations, including front desk agents, telephone operators, concierge, and bell/door staff.</li><li>Ensure adherence to all front office policies, procedures, and standards while providing guest assistance.</li><li>Maintain responsibility for the overall auditing and administration function of the night team at Front Desk.</li><li>Supervise late guest arrivals and early departures to ensure room allocations and check-in/check-out processes follow set procedures.<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Bachelor’s degree or diploma in Hospitality Management, Hotel Management, or a related field.</li><li>Minimum 2–3 years of experience in a similar Night Manager or Front Office supervisory role within a luxury hotel.</li><li>Strong knowledge of Front Office operations, night auditing, guest relations, and hotel procedures.</li><li>Excellent communication skills and proficiency in hotel property management systems (PMS).</li><li>Job-Category: Rooms</li><li>Job Type: Permanent</li><li>Job Schedule: Full-Time<br><br></li></ul>Job Details<br><br>Role Level: Associate Work Type: Full-Time Country: United Arab Emirates City: Ras Al Khaimah Company Website: https://www.group.accor.com Job Function: Hospitality &amp; Guest Services Company Industry/<br><br>Sector: Hospitality<br><br>What We Offer<br><br><strong>About The Company<br><br></strong>Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.<br><br>Report<br><br>Disclaimer: talentmate.com is only a platform to bring jobseekers &amp; employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.

<strong>Company Description<br><br></strong><strong>Rixos Bab Al Bahr</strong> is a world-class five-star luxury beachfront resort located on <strong>Al Marjan Island in Ras Al Khaimah, UAE,</strong> renowned for delivering authentic Turkish hospitality with exceptional service standards while redefining modern luxury through its innovative ultra all-inclusive concept, offering guests a unique and immersive holiday experience that combines elegant accommodation, a wide selection of international and specialty dining venues, vibrant entertainment, extensive leisure and recreational facilities, family-friendly programs, wellness and spa experiences, and personalized service, all set against a stunning backdrop of pristine beaches and the<strong> Arabian Gulf</strong>, making it a distinguished destination for families, couples, and luxury travelers seeking comfort, excellence, and unforgettable memories.<br><br><strong>What We Offer<br><br></strong>We offer a supportive and multicultural work environment with opportunities for career growth and professional development, competitive benefits, training to international luxury standards, and the chance to build a long-term career within a globally recognized hospitality brand.<br><br><strong>Salaries And Benefits<br><br></strong><ul><li>Competitive Salary</li><li>Duty Meals provided; breakfast/lunch/dinner/midnight meal + coffee breaks</li><li>Vacation tickets /benefits provided by the hotel</li><li>Medical Insurance Provided<br><br></li></ul><strong>Job Description<br><br></strong><ul><li>Prepares Weekly Rosters of all Bars.</li><li>Creates a healthy and fair atmosphere in where personnel can work with maximum productivity and happily.</li><li>Fills out the Requisition Forms for necessary F&amp;B items and materials from storerooms.</li><li>Checks all service set-up matters at least ½ hour before service starts.</li><li>Attends the F&amp;B meeting or any other meeting instructed by Food &amp; Beverage Office.</li><li>Trains continuously his staff (behaviour, suggestive selling, service skills, knowledge, etc.)</li><li>Makes sure all operation equipment are cleaned and polished on a sufficient amount for the operation.</li><li>Prepares daily log book with details.</li><li>Follows up daily occupancy and take necessary action for service.</li><li>Checks the appearance of the service personnel daily.</li><li>Suggests and recommends to the F&amp;B Office the most efficient way of the operation</li><li>Implements new service procedures together with the Director of Food &amp; Beverage.</li><li>Follows up the instructions, which are given by F&amp;B Office.</li><li>Handles all administration regarding his/her Outlet.</li><li>Supervises and is responsible of billing and cash flow of his/her Outlet (closing the checks, discounts, voids, Hospitality Guarantee, etc).</li><li>Ensures that the budgeted profit is achieved.</li><li>Performs other duties assigned by his/her Supervisor.</li><li>Checks beverage items temperature, presentation and quantity.</li><li>Makes sure the bars are clean, always tidy, without any hazard and safe all the time.</li><li>Welcomes the guests and allocate a table and deals with guest complaints.</li><li>Handles special requests.</li><li>Needs to have sale behaviour and show as a leader the sales knowledge to increase the revenue of the restaurant.</li></ul>

<p>JOB SUMMARY:<br></p><p>The Program Manager is responsible and accountable for the cross-functional co-oridnation and completion of new product</p><p>development and sustaining projects. These projects range in complexity that span functions, organizations, geographic regions, and</p><p>cultures. The Program Manager coordinates the efforts of engineering, offering management, manufacturing, procurement, quality, order</p><p>fulfillment, logistics, service, marketing, sales and other cross functional groups to optimize time to market while monitoring project and</p><p>product cost, schedule and resources. The Program Manager must build credibility, establish rapport, and maintain communication with</p><p>project stakeholders at multiple levels, including those external to the organization, to ensure success of the projects.<br></p><p>RESPONSIBILITIES</p><ul><li><p>Facilitate cross-functional planning and project execution, ensuring the project is delivered on time, within</p></li></ul><p>budget, and meets the agreed upon scope</p><ul><li><p>Monitor team schedules and ensure coordination of activities on the critical path</p></li><li><p>Provide executive-level program updates to senior management and executive sponsors</p></li><li><p>Develop reporting and tracking programs to assure the project is on target for schedule and cost</p></li><li><p>Identify key issues and drive decisions to ensure that the project does not slip</p></li><li><p>Identify key risks and prepare contingency plans</p></li><li><p>Ensure the projects are following the NPDI, New Product Develop & Introduction process</p></li><li><p>Assist project team members as required</p></li><li><p>Identify and lead continuous improvement projects</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>3~8 Years of experience in project management (This is an entry level position hence higher experience level will</p><p>not be considered)</p><ul><li><p>Must have experience in New product development (NPDI) project management in a manufacturing industry</p></li></ul><p>(Experience in IT is not considered)</p><ul><li><p>Must have experience in water fall ( stage gate) project management method</p></li><li><p>Must have good communication skill in English</p></li><li><p>Should have knowledge in risk management and risk response methods.</p></li><li><p>Should have idea about Gantt Chart schedule management</p></li><li><p>Experience in communication management among stake holders</p></li><li><p>Experience in project KPI reporting</p></li><li><p>Must have experience in project planning</p></li><li><p>Demonstrated competence in problem-solving, data analysis, project planning</p></li><li><p>Experience leading cross functional meetings and presenting to small groups, both in person and via conference call</p></li><li><p>Ability to quickly develop cross functional relationships to achieve business objectives</p></li><li><p>Process and results-oriented with proven ability to accomplish goals</p></li><li><p>Experience with 3-phase power distribution or Busbar products is preferred</p></li><li><p>Proficient with Microsoft Office 365 applications,</p></li><li><p>Microsoft Project or Smartsheet experience preferred</p></li><li><p>Strong communication skills to effectively communicate at all levels of the organization.</p></li></ul>

<strong>Job Description<br><br></strong>About Wynn Al Marjan Island:<br><br>Wynn Al Marjan Island will be the first integrated resort in the UAE. Set to open in 2027, the resort will be located 50 miles from Dubai International Airport in the emirate of Ras Al Khaimah. The resort will offer 1,530 rooms and suites, 22 restaurants, lounges, and bars, a theater, and a beach club. It will feature multiple swimming and wading pools, a five-star spa, a salon, a shopping promenade, and a celebrations and events center.<br><br><strong>About The Position<br><br></strong>Wynn Al Marjan Island is currently seeking a Floral Designer – Floral Operations to join the resort’s Floral Operations team.<br><br><strong>Responsibilities<br><br></strong>The primary duties and responsibilities of this role are:<br><br><ul><li> Consult the Supervisor - Floral for approval of any major changes. </li><li> Work in floral workshop, handling all floral arrangement for public areas, in house guest &amp; departmental orders. </li><li> Maintain fresh flowers, replacing as needed on a maintenance schedule, add or change water on a regular basis if necessary. </li><li> Keep workshop clean and tidy at all times. </li><li> Ensure all flowers are properly stored in fridge. </li><li> Provide help when required for banqueting work and special function flowers. </li><li> Set up and keep track of flower arrangements in all public areas, restaurants, executive office and any required areas within the hotel on a daily basis. </li><li> Assist Supervisor in the preparation of the big scale of flower arrangement. </li><li> Accept any other duties when assigned by the Floral Supervisor or Assistant Manager. </li><li> Interact with Department and Company Team Members, management, and contractors professionally and positively. </li><li> Encourage good relationships, promote team spirit, and ensure effective two-way and multicultural communications. </li><li> Remain well-mannered and well-groomed as per Department and Company standards at all times. </li><li> Follow health and safety standards and strive for constant improvement to avoid health and injury hazards. </li><li> Clean and tidy the office and participate in the Company recycling program and follow a strict. </li><li> discipline to reduce, re-use and recycle wherever possible. <br><br></li></ul><strong>About You<br><br></strong>The ideal candidate for this position will have the following experience and qualifications:<br><br><ul><li> Requires 2 years’ experience in a 5-star integrated hotel/resort </li><li> Previous experience in Commercial Floral is preferrable </li><li> Previous experience in large events, big-scale weddings, and shows is preferred </li><li> Communication – Fluent in English </li><li> Familiar with Western, Asian, and Middle Eastern flower design </li><li> Good computer knowledge (MS Office and Outlook) </li><li> Presentable and is an excellent communicator and supervising team </li><li> Good in established leadership skills </li><li> Proactive, Creative, and Innovative </li><li> Physically fit </li><li> Experience in a luxury hotel or resort setting. </li><li> Ability to work in a fast-paced, multicultural environment. </li><li> Willingness to work flexible hours, including weekends and public holidays. <br><br></li></ul><strong>About Wynn Al Marjan Island’s Benefits<br><br></strong>We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package and incentive programs, and other employee benefits . The result is a package that makes this role highly attractive to outstanding applicant s seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.

<ul><li><p>Welcome and engage customers visiting the showroom in a professional manner.</p></li><li><p>Conduct customer needs assessments, product demonstrations, and test drives.</p></li><li><p>Deliver an outstanding customer experience that positively impacts NPS and Mystery Shopping results.</p></li><li><p>Achieve monthly individual sales targets and contribute to overall showroom performance.</p></li><li><p>Build and manage a healthy sales pipeline using CRM systems.</p></li><li><p>Promote finance, insurance, and value-added products aligned with customer needs.</p></li><li><p>Accurately maintain leads, opportunities, customer records, and test drive activities in C4C.</p></li><li><p>Follow all company sales processes, governance requirements, and internal controls.</p></li><li><p>Ensure accurate sales documentation, deposits, and vehicle order processing.</p></li><li><p>Maintain showroom standards, demo vehicle readiness, and professional conduct at all times.</p></li><li><p>Complete all mandatory sales, compliance, and system training requirements.</p></li><li><p>Collaborate with colleagues and stakeholders to deliver a seamless customer journey.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong>Required skills to be successful:</strong></p><ul><li><p>Strong sales and customer relationship-building capabilities.</p></li><li><p>Excellent communication and interpersonal skills.</p></li><li><p>Ability to influence customer decisions through value-based selling.</p></li><li><p>Strong negotiation and closing skills.</p></li><li><p>CRM and lead management experience.</p></li><li><p>Ability to manage multiple priorities in a fast-paced retail environment.</p></li><li><p>High attention to detail and process compliance.</p></li><li><p>Strong problem-solving and customer service mindset.</p></li><li><p>Self-motivated with a target-driven approach.</p></li><li><p>Proficiency in Microsoft Office applications, particularly Excel.</p></li></ul></li></ul><br><p><strong><br>What equips you for the role:</strong></p><ul><li><p>Bachelor's Degree.</p></li><li><p>Minimum 2 years of sales experience, preferably within luxury retail, automotive, technology, electronics, or premium customer-facing industries.</p></li><li><p>Automotive sales experience is advantageous.</p></li><li><p>Fluent written and spoken English; Arabic is preferred.</p></li><li><p>Experience working with CRM systems and sales pipeline management.</p></li><li><p>Proven ability to achieve sales targets and KPIs.</p></li><li><p>Strong customer engagement and presentation skills.</p></li><li><p>Ability to adapt to new sales approaches and technologies.</p></li><li><p>Results-oriented with a strong sense of accountability and ownership.</p></li><li><p>Demonstrates Al-Futtaim values of Respect, Integrity, Collaboration, and Excellence.</p></li></ul>

<ul><li><p>Implement and Improve Quality SOP’s and work closely with Quality Manager.</p><ul><li><p>Coordinate Insurance process at clinic level.</p></li><li><p>Supervise daily accounts.</p></li><li><p>Coordinate with store; and raw materials purchase, movement and usage.</p></li><li><p>Supervise house-keeping & waste disposal.</p></li><li><p>Coordinate routine checks: in treatment rooms, procedure rooms to ensure best quality and on</p></li></ul><p>injections, vaccines and lab reagents expiry dates.</p><ul><li><p>Keep a tab on MOH requirements at clinic, doctors and staff and ensure compliance.</p></li><li><p>Manage and maintain patient contact details and other internal documents.</p></li><li><p>Coordinate with Lab and Radiology departments and ensure accurate reports.</p></li><li><p>Coordinate visiting doctor’s appointments & coordination for Radio Talk.</p></li><li><p>Supervise front office administration.</p></li><li><p>Schedule and implement monthly duty roaster.</p></li><li><p>Supervise employee attendance (check in/out) and reporting.</p></li><li><p>While on duty ensure you are based in public areas to assist patients and supervise the consistent</p></li></ul><p>delivery of leading edge customer service</p><ul><li><p>No patient should be left unattended more than 5 minutes from the time they arrive.</p></li><li><p>Facilitate, induct, train and develop and support staff on the job.</p></li><li><p>Actively get involved in staff performance management.</p></li><li><p>Supervise and coordinate absence & sickness of staff.</p></li><li><p>Communication of company messages.</p></li><li><p>Encourage effective teamwork across all departments.</p></li><li><p>Effectively participate and coordinate in organizing CME</p></li><li><p>Coordinate with Corp HR for staff queries and documentations.</p></li><li><p>Additionally, you are assigned to train and educate your staff adequately as per the guidance of HR.</p></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>College Diploma</p></li><li><p>Any discipline or related fields.</p></li></ul>

<strong>Company Description<br><br></strong><strong>Rixos Bab Al Bahr</strong> is a world-class five-star luxury beachfront resort located on <strong>Al Marjan Island in Ras Al Khaimah, UAE,</strong> renowned for delivering authentic Turkish hospitality with exceptional service standards while redefining modern luxury through its innovative ultra all-inclusive concept, offering guests a unique and immersive holiday experience that combines elegant accommodation, a wide selection of international and specialty dining venues, vibrant entertainment, extensive leisure and recreational facilities, family-friendly programs, wellness and spa experiences, and personalized service, all set against a stunning backdrop of pristine beaches and the<strong> Arabian Gulf</strong>, making it a distinguished destination for families, couples, and luxury travelers seeking comfort, excellence, and unforgettable memories.<br><br><strong>What We Offer<br><br></strong>We offer a supportive and multicultural work environment with opportunities for career growth and professional development, competitive benefits, training to international luxury standards, and the chance to build a long-term career within a globally recognized hospitality brand.<br><br><strong>Salaries And Benefits<br><br></strong><ul><li>Competitive Salary</li><li>Duty Meals provided; breakfast/lunch/dinner/midnight meal + coffee breaks</li><li>Vacation tickets /benefits provided by the hotel</li><li>Medical Insurance Provided<br><br></li></ul>Job Description<br><br>We are seeking an enthusiastic and experienced Kids Club Manager to join our team at Rixos Bab Al Bahr. As the Kids Club Manager, you will be responsible for overseeing the daily operations of our children's recreational facility, ensuring a safe, fun, and educational environment for our young guests.<br><br><ul><li>Lead and supervise a team of childcare professionals, fostering a positive and collaborative work environment</li><li>Develop and implement engaging, age-appropriate activities and programs for children. </li><li>Ensure strict adherence to all health, safety, and child protection protocols</li><li>Manage the Kids Club budget, including purchasing supplies and equipment</li><li>Maintain accurate records, including attendance, emergency contact information, and incident reports</li><li>Provide exceptional customer service to parents and children, addressing inquiries and concerns promptly and professionally</li><li>Collaborate with other departments to create integrated family-friendly experiences and promotions</li><li>Conduct regular staff training sessions to enhance skills and maintain high-quality service standards</li><li>Monitor and evaluate the effectiveness of programs, making improvements as necessary</li><li>Ensure the Kids Club area is clean, organized, and well-maintained at all times<br><br></li></ul>Qualifications<br><br><ul><li>High school diploma or equivalent; bachelor's degree in Early Childhood Education, Recreation Management, or a related field preferred</li><li>Minimum of 3 years of experience in childcare, education, or recreational settings, with at least 1 year in a supervisory role</li><li>Current CPR and First Aid certifications required</li><li>Strong leadership and team management skills</li><li>Excellent communication and interpersonal skills, with the ability to interact effectively with children, parents, and staff</li><li>Creativity and enthusiasm in planning and implementing children's activities</li><li>Demonstrated ability to manage groups of children effectively</li><li>In-depth knowledge of child development principles and best practices in childcare</li><li>Familiarity with local child protection laws and regulations</li><li>Proficiency in Microsoft Office Suite and childcare management software</li><li>Ability to work flexible hours, including weekends and holidays</li><li>Strong organizational and multitasking skills</li><li>Patience, empathy, and a genuine passion for working with children</li></ul>

<strong>Company Description<br><br></strong>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br><br>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.<br><br><strong>Job Description<br><br></strong>We are seeking a strategic and visionary Director of Revenue to lead our revenue optimization initiatives in Ras Al-Khaimah, United Arab Emirates. In this pivotal executive role, you will drive profitability across all revenue streams by developing and implementing comprehensive revenue management strategies. You will partner with senior leadership and cross-functional teams to maximize financial performance while maintaining our commitment to exceptional customer experiences. This is an opportunity to make a meaningful impact on our organization's growth trajectory through analytical insight, innovative thinking, and decisive leadership.<br><br><ul><li>Develop and execute comprehensive revenue management strategies that optimize profitability across all hotel departments and revenue streams, including rooms, food and beverage, spa, and ancillary services.</li><li>Lead strategic planning initiatives and collaborate with all profit-generating departments to identify, evaluate, and implement opportunities for incremental revenue and profit growth.</li><li>Analyze demand patterns, market trends, competitive positioning, and economic indicators to derive insight-led pricing and yield strategies that maximize revenue contribution.</li><li>Oversee pricing optimization, promotional strategies, and inventory management across all booking channels, ensuring alignment with brand guidelines and organizational objectives.</li><li>Direct channel distribution strategies, continuously evaluating new business opportunities and optimizing performance across online travel agencies (OTAs), corporate travel organizations (CTOs), and direct booking channels.</li><li>Create short- and long-term financial forecasts and develop annual budgets that support strategic decision-making and long-term organizational planning.</li><li>Chair revenue management meetings, driving strategic discussions, ensuring cross-departmental alignment, and fostering a revenue optimization culture throughout the organization.</li><li>Serve as the system owner for all core revenue management technologies, ensuring data quality, system hygiene, and optimal utilization of revenue management systems (RMS), property management systems (PMS), and rate shopping tools.</li><li>Manage relationships with distribution partners, OTA/CTO representatives, and market competitors to stay informed of industry trends and maintain competitive advantage.</li><li>Collaborate with the marketing team to execute, measure, and evaluate digital marketing initiatives that support revenue objectives and drive customer acquisition.</li><li>Identify, mentor, and develop revenue management talent within the team, fostering a culture of continuous learning, high performance, and professional growth.</li><li>Actively participate in ownership conversations and strategic presentations, communicating revenue performance, market insights, and growth opportunities to senior stakeholders.</li><li>Maintain confidentiality of proprietary information and protect company assets while ensuring transparent and ethical business practices.<br><br></li></ul><strong>Qualifications<br><br></strong>**Required Skills and Competencies:**<br><br><ul><li>Advanced analytical skills with strong attention to detail and ability to translate complex data into actionable insights</li><li>Exceptional communication skills, both verbal and written, with ability to present compelling business cases to senior leadership</li><li>Strategic thinking and visionary mindset with proven ability to develop and execute long-term revenue strategies</li><li>Strong financial acumen and proficiency in P&amp;L management, budgeting, and financial forecasting</li><li>Proficiency with revenue management systems (Ideas G3 RMS, Opera PMS, Passkey, Delphi, or Opera Sales and Catering)</li><li>Advanced proficiency with data analysis tools and Microsoft Office Suite (Excel, PowerPoint, Word)</li><li>Excellent organizational and multi-tasking abilities with capacity to manage multiple priorities simultaneously</li><li>Ability to meet tight deadlines while maintaining quality and accuracy</li><li>Strong leadership capabilities with proven ability to motivate, mentor, and develop high-performing teams</li><li>Collaborative approach with ability to build strong cross-functional relationships and influence without direct authority</li><li>Customer-focused mindset with commitment to delivering exceptional guest experiences</li><li>Resilience and adaptability in a dynamic, fast-paced environment<br><br></li></ul><strong>Required Experience<br><br></strong><ul><li>Minimum 5 years of progressive revenue management experience, with at least 2 years in a director-level or equivalent leadership role</li><li>Extensive experience in 4- or 5-star hotel properties with complex operations, multiple revenue outlets, and diverse customer segments</li><li>Proven track record of successfully developing and implementing revenue optimization strategies that resulted in measurable profit growth</li><li>Strong background in hotel operations and demonstrated experience working with hotel leadership teams</li><li>Experience with channel distribution management and online travel agency partnerships</li><li>Demonstrated expertise in pricing strategy, yield management, and demand forecasting</li><li>Experience managing revenue management technology implementations and system optimization<br><br></li></ul><strong>Required Education<br><br></strong><ul><li>Bachelor's degree in Hotel Management, Accounting, Finance, Mathematics, Business Administration, or related field<br><br></li></ul><strong>Preferred Qualifications<br><br></strong><ul><li>Master's degree in Business Administration (MBA) or hospitality management</li><li>Certification in Revenue Management or related professional credential</li><li>Experience in luxury hospitality or premium resort properties</li><li>Familiarity with Middle Eastern or UAE hospitality market dynamics</li><li>Experience with revenue management consulting or advisory services</li><li>Knowledge of emerging revenue management technologies and artificial intelligence applications in pricing optimization<br><br></li></ul>Additional Information<br><br><strong>Your Team And Working Environment<br><br></strong>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br><br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br><br><strong>Our Commitment To Diversity &amp; Inclusion<br><br></strong>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

<p>Able to identify, negotiate, and implement purchasing agreements that lead to efficiencies in line with financial and procurement requirements.</p><p>Ensures that all purchasing activities comply with regulations and laws related to purchasing practices and are in accordance with the Purchasing Agreement and standard practices set forth by the company.</p><p>Coordinates, assesses, and selects suppliers or vendors that are capable of providing quality services on time, at competitive prices, with an emphasis on quality and delivery speed.</p><p>Able to prepare and develop supplier bid lists to obtain competitive quotations for commodities, services, and materials.</p><p>.Expedites outstanding purchase orders from other departments to ensure delivery requirements are met on time.</p><p>Assists in developing and establishing new sources of supply.</p><p>Assesses, coordinates, and resolves issues with end-user departments and suppliers regarding defective or unacceptable goods, products, or services, determining the best corrective action.</p><p>Monitors and controls day-to-day procurement operations, ensuring that procured items or services are delivered on time and meet the standards set forth by the company.</p><p>Prepares reports, evaluations, vendor assessments, and other materials related to the Purchasing Department as needed.</p><p>Maintains and reviews records of purchased items, including their costs, delivery dates, warranties/guarantees, product performance, and inventories of purchased goods.</p><p>Possesses technical knowledge of the goods and services being procured by the end-user department to select the right service provider, vendor, or supplier.</p><p>Performs other related duties as assigned by the line manager or department head.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor’s degree in supply chain management, Business Administration, or a related field.</p><p>3 - 8 Years of Experience in purchasing.</p><p>Good knowledge and understanding in purchase procedures during the purchase process of items and services. </p><p>Client or customer Awareness.</p><p>Good organizational skills and the ability to manage multiple procurement process.</p><p>Excellent negotiation and communication skills.</p><p>Strong negotiation, analytical, and organizational skills.</p><p>Proficiency in MS Office and procurement software.</p><p>Knowledge of supplier management and inventory control.</p>

<strong>Job Description<br><br></strong><strong>Exceptional Hospitality Starts with You<br><br></strong><strong>Responsibilities<br><br></strong>Here's what you'll do during a typical day:<br><br><strong>Essential Functions<br><br></strong><ul><li>Responding to all enquiries in a highly professional &amp; personalized manner.</li><li>Reservations Agent should be offering the most suitable room types and curate the experience based on guest preference.</li><li>Answer both internal /external calls as per Brand standard and FORBES.</li><li>Should know and able to describe the booking terms and policies for various packages.</li><li>Ensure that all reservations requests are processed with quality along with all information obtained should be updated and shared with relevant department.</li><li>Handle modification or cancellation enquiries from guests and partners. </li><li>Building and maintain strong relationship with partners, regular bookers, repeater.</li><li>Performing Quality checks on arrivals and Reservations entered previous day to ensure that all necessary information’s including billing, VIP levels, preference, act updated as per Standard.</li><li>Upselling Higher room types.</li><li>Review No-show and Late cancellation and action accordingly. Understand the business trends and take calculated risks when required.</li><li>Handle all incoming emails related to reservation promptly as per standard response time.</li><li>Up to date knowledge about the ongoing promotions and hotel offerings provide accurate and efficient information to guests.</li><li>Record keeping of all reservations correspondence including complimentary/ HU Forms, LPO’s, Voucher stays etc.</li><li>Follow-up payments for reservation which require prepayments. Eg. Advance Deposits, Travel agent reservations with cash payment basis.</li><li>Resolve guest issues –and act as point of contact. In case of escalation needed, should be done immediately.</li><li>Closely work with commercial team and participate in business meeting whenever needed.</li><li>Handle Group reservations (If applicable) including creation of SRP’s, Group Master, rooming list, build package.</li><li>Brief understanding and process of Package elements and distributions.</li><li>Collaborate with other departments including Front Office, Commercial, and Finance etc. to </li><li>Keep open communication with the Reservations Manager and proactively highlight any operational challenge, guest complaints, initiates etc.<br><br></li></ul><strong>Supportive Functions<br><br></strong>In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.<br><br><ul><li>Assists office in any other administrative duties as needed. </li><li>Prepares reports as required. </li><li>Attends training and meeting as required.<br><br></li></ul><strong>Qualifications<br><br></strong><strong>What It Takes to Make the Stay<br><br></strong>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br><ul><li>Ability to read, listen and communicate effectively in English. </li><li>Ability to access, read and accurately input information using a moderately complex computer system. </li><li>Ability to effectively deal with both internal and external customers, some requiring high levels of patience, tact and diplomacy. This involves listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions.<br><br></li></ul><strong>About Us<br><br></strong><strong>Join an Award-Winning Workplace Culture<br><br></strong>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

<p><h4>Exceptional hospitality starts with you</h4> <p>Here's what you'll do during a typical day:</p> <h4>Essential functions</h4> <ul> <li>Responding to all inquiries in a highly professional and personalized manner.</li> <li>Reservations agent should be offering the most suitable room types and curate the experience based on guest preference.</li> <li>Answer both internal and external calls as per brand standard and FORBES.</li> <li>Should know and be able to describe the booking terms and policies for various packages.</li> <li>Ensure that all reservation requests are processed with quality along with all information obtained; this should be updated and shared with relevant departments.</li> <li>Handle modification or cancellation inquiries from guests and partners.</li> <li>Build and maintain strong relationships with partners, regular bookers, and repeat customers.</li> <li>Perform quality checks on arrivals and reservations entered the previous day to ensure that all necessary information including billing, VIP levels, and preferences are updated as per standard.</li> <li>Upsell higher room types.</li> <li>Review no-shows and late cancellations and act accordingly. Understand the business trends and take calculated risks when required.</li> <li>Handle all incoming emails related to reservations promptly as per standard response time.</li> <li>Maintain up-to-date knowledge about ongoing promotions and hotel offerings to provide accurate and efficient information to guests.</li> <li>Record keeping of all reservation correspondence including complimentary/HU forms, LPOs, voucher stays, etc.</li> <li>Follow up on payments for reservations which require prepayments, e.g., advance deposits, travel agent reservations with cash payment basis.</li> <li>Resolve guest issues and act as point of contact. In case escalation is needed, it should be done immediately.</li> <li>Work closely with the commercial team and participate in business meetings whenever needed.</li> <li>Handle group reservations (if applicable) including creation of SRPs, group master, rooming list, and build packages.</li> <li>Have a brief understanding and process of package elements and distributions.</li> <li>Collaborate with other departments including front office, commercial, and finance.</li> <li>Keep open communication with the reservations manager and proactively highlight any operational challenges, guest complaints, initiatives, etc.</li> </ul> <h4>Supportive functions</h4> <p>In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.</p> <ul> <li>Assist office in any other administrative duties as needed.</li> <li>Prepare reports as required.</li> <li>Attend training and meetings as required.</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p> <ul> <li>Ability to read, listen, and communicate effectively in English.</li> <li>Ability to assess, read, and accurately input information using a moderately complex computer system.</li> <li>Ability to effectively deal with both internal and external customers, some requiring high levels of patience, tact, and diplomacy. This involves listening to the nature of the concern, demonstrating empathy with the customer, and providing positive and proactive solutions.</li> </ul> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p> <p>Curious about life at Hilton? Explore our careers blog to see why we’re more than a great place to stay—we’re a great place to work.</p></p><p></p>