وظائف خدمة عملاء في الإمارات

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong><span>Some careers have more impact than others. </span></strong></p><br><br><p><span>If you’re looking for a role where you can continue to make an impression, Join HSBC where your contributions will always be valued.</span></p><br><br><br><p><span>HSBC&nbsp;</span><span>International Wealth and Premier Banking</span><span> aim to be the international bank of choice for affluent customers, supporting their domestic and international banking, and holistic wealth management needs. We provide a leading premium proposition through Premier Banking and, together with our Global Private Bank, are present across the world’s most important markets, booking centres, and corridors most valued by our clients. Our wealth offering is further enhanced through our best-in-class manufacturing capabilities in Asset Management and Insurance. </span></p><br><br><br><p><span>This role is a part of the relationship management team and a key support role to provide outstanding customer experience to the valuable GPB clients and increase Relationship Manager client facing time. The role provides dedicated support to a team of Relationship Managers in the overall achievement of their KPIs, covering activity management, client satisfaction, sales quality, acquisition, recurring income and total relationship growth of their portfolios.&nbsp;</span></p><br><br><br><p><strong><span>In this role, you will:</span></strong></p><br><br><ul><li><span>Provide high quality sales support to a team of GPB RM’s focused on getting appointments for RM’s and support in servicing their clients.</span></li><li><span>Reduce the time spent on process and administrative tasks by RM’s to increase capacity.</span></li><li><span>Support RM’s to manage client contact and service, including, in the absence of RM, answering client calls, resolving client enquiries on transactional needs and facilitating a smooth hand-off to the correct channels where appropriate, and managing key event reminders to maintain active client contact.</span></li><li><span>Provide sales support to RM’s including preparing and completing sales documents, managing data input and report generation, and liaising with support functions to follow through client purchase process requirement.</span></li><li><span>Handle client’s enquiries and complaints relating to the RM portfolio in a positive, timely, and appropriate manner. Aim to resolve the customer’s queries and complaints at the first point of contact and minimize referrals to the RM for routine transactions.</span></li><li><span>Proactively respond to client in face-to-face and/or telephone settings, updating client profile screens with details of client contact.</span></li><li><span>Maintains a basic understanding and technical knowledge of relevant products and services.</span></li><li><span>Support RM’s to execute suitable solutions for product areas responsible for with clients to fulfill their needs and ensure efficient follow up.</span></li></ul><br><p><strong><span>To be successful in the role, you should meet the following requirements:</span></strong></p><br><br><ul><li><span>Prior experience working in financial industry and excellent understanding of core products, GPB proposition, and familiar with retail and wealth product processes</span></li><li><span>Able to deliver the client experience and needs-based solutions through effective communication, influencing, and sales skills</span></li><li><span>Solid knowledge of appropriate branch operational procedures</span></li><li><span>Money Laundering Awareness Certificate preferred</span></li><li><span>Knowledge of relevant regulatory governance in market</span></li><li><span>A graduation degree is essential for obtaining a UAE visa and work permit. If your university certificate is from outside the UAE, up-to-date attestations and equivalency are also mandatory (Recognition of Higher Education Qualifications Issued Outside The UAE).</span></li></ul><br><p><strong><span>You’ll achieve more at HSBC.</span></strong></p><br><br><p><span>www.hsbc.com/careers&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;</span></p><br><br><p><span>HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.&nbsp;<br>We believe diversity brings benefits for our customers, our business and our people. Different ideas and perspectives help us innovate, manage risk and grow the business in a sustainable way<br>Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.</span></p><br><br><p><span>Issued by The Hong Kong and Shanghai Banking Corporation Limited.<br></span></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Job Summary</b> <br></span><p>• &nbsp; &nbsp;The client service executive will be responsible for handling client queries/complaints and ask for any information via the digital channel eg Social media handles like face book, twitter, LinkedIn etc and the Chat Bot options. This will also include calling the client and engaging the client for any information required and provide resolution /clear queries.<br>• &nbsp; &nbsp;The team will also be responsible for working with the marketing and social media team to understand opportunities and supporting the business to launch , track and social media/digital campaigns and posts .<br>• &nbsp; &nbsp;The role will also be focused on analysing client feedback on the digital/other channels and supporting the manager to make the required changes to the process /product to fix the issue</p><br><br><b>Key Responsibilities</b> <br> <ul> <li>To handle customer social media posts, calls &amp; issues while providing consistent customer delight relating to queries / requests / financial needs / problem resolution keeping focus on SCB policies.&nbsp;</li> <li>Moderate, review and respond to comments concerning support issues made on our social channels in a timely, friendly, and professional manner and provide end-to-end resolution (as applicable), to create positive connections with our customer community</li> <li>Engage social media commentary directly in carefully phrased social media responses seen by a broad audience.</li> <li>Moderate all user-generated content on social media in line with the moderation policy for each community</li> <li>Ensure proper follow up / tracking of cases and closure within turnaround time (if applicable) and follow up frequently with customers throughout the life of their complaint resolution.</li> <li>Sign up customers for value added services and digital education (as applicable)</li> <li>Tag the social media posts &amp; calls accurately as per internal guidelines &amp; policies</li> <li>Initiate and strive towards achieving set targets and service standards&nbsp;</li> <li>Probe &amp; identify financial needs on service calls and pitch relevant solutions in line with customer requirements (if applicable)</li> <li>Participation in operational or technical platform trainings, as needed</li> <li>Additional duties as assigned</li> <li>Give accurate information to customers on his/her queries &amp; concerns</li> <li>Have high awareness levels on KYC and anti-money laundering policy</li> <li>Multi-skilled to handle both social media posts and outbound calls (as applicable)&nbsp;</li> <li>Ensure KPI’s (Key Performance Indicator) &amp; KRI’s (Key Risk Indicator, eg – proper authentication, no rejects, maintained turnaround time, etc as define by the group) &nbsp;are achieved and work towards the improvement</li> </ul> <br> <br> <ul> <li>Ability to write, think and work quickly without losing focus.</li> <li>Maintain the highest level of professionalism while managing sensitive issues.&nbsp;</li> <li>Demonstrate personal ownership and accountability.</li> <li>Show empathy while providing thoughtful and prompt resolutions.</li> <li>Initiate and strive towards achieving set targets and service standards</li> <li>Should be able to identify potential disputes / escalation / specific trends noticed while handling of cases / process gaps and highlight to the management</li> <li>Ensure all sales pitches are made without mis-selling and achieve targets in term of leads / self closure (if applicable)</li> <li>Adhere to customer data confidentiality policy</li> <li>Adhere to all applicable rules / regulations and group policies</li> <li>Support the identification, development and implementation of continuous improvement ideas.</li> <li>Provides timely feedback to management concerning operational changes/ideas, and recommends solutions to customer service failures.</li> <li>Report on activity and findings, concisely summarizing important community trends and insights that are relevant to social care, team, SCB products and the overall bran</li> <li>Display exemplary conduct and live by the Group’s Values and Code of Conduct.&nbsp;</li> <li>Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.</li> <li>Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters</li> </ul> <br> <br><b>Skills and Experience</b> <br><ul> <li>Good communication skills</li> <li>Social media management - Understanding of Social Media platforms and jargon</li> <li>Knowledge of Microsoft Suite – Excel, Word, PPT&nbsp;</li> <li>Strong interpersonal skills m which encourages and promotes enthusiasm and team spirit</li> </ul><br><b>Qualifications</b> <br><p>• &nbsp; &nbsp;Minimum qualification should be diploma holder /graduate</p><br><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br> <p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br> <p>Together we:</p><br><br> <ul> <li><b>Do the right thing</b>&nbsp;and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li> <li><b>Never settle,</b>&nbsp;continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li> <li><b>Are better together,</b>&nbsp;we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li> </ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b>&nbsp;we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br> <ul> <li><b>Core bank funding for retirement savings, medical and life insurance,</b>&nbsp;with flexible and voluntary benefits available in some locations.</li> <li><b>Time-off</b>&nbsp;including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li> <li><b>Flexible working</b>&nbsp;options based around home and office locations, with flexible working patterns.</li> <li><b>Proactive wellbeing support</b>&nbsp;through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,&nbsp;global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li> <li><b>A continuous learning culture</b>&nbsp;to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li> <li><b>Being part of an inclusive and values driven organisation,</b>&nbsp;one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li> </ul><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

???? We're Hiring: Senior Customer Service Associate???? Location: United Arab Emirates (Remote)???? Employment Type: Full-Time???? Experience Level: Mid-Level to Senior???? Work Arrangement: Fully Remote About UsHalvion is a growing international organization focused on customer service excellence, operational efficiency, client satisfaction, and sustainable business growth. Our teams collaborate across Customer Service, Sales, Operations, Administration, Finance, and Technology to deliver responsive and professional customer experiences. The Role We are seeking an experienced and customer-focused Senior Customer Service Associate to manage complex customer interactions, resolve escalated issues, and support the delivery of high-quality customer service. The successful candidate will handle customer inquiries across multiple channels, provide guidance to junior team members, monitor service performance, and work with internal departments to ensure timely and effective resolution of customer needs. Key Responsibilities Handle customer inquiries through email, phone, chat, and other communication channels. Provide professional, accurate, and timely responses to customers. Manage complex customer requests and escalated service issues. Investigate customer complaints and identify appropriate resolutions. Maintain ownership of customer cases until successful resolution. Follow up proactively on outstanding customer requests. Maintain accurate customer records and interaction histories. Update CRM and customer service systems with relevant information. Process orders, requests, returns, cancellations, and service changes where applicable. Coordinate with Operations, Sales, Finance, Logistics, and other departments to resolve customer issues. Communicate service updates, delays, and resolutions clearly to customers. Identify recurring customer problems and recommend corrective actions. Monitor customer satisfaction and service-quality indicators. Support achievement of customer service KPIs and SLAs. Prepare customer service reports and performance summaries. Review customer feedback and identify opportunities for improvement. Assist with the development and improvement of customer service procedures. Maintain a strong understanding of products, services, policies, and processes. Ensure customer requests are handled in accordance with company policies. Handle sensitive and confidential customer information appropriately. Support customer onboarding and account-related processes where required. Assist customers with account, billing, payment, and documentation inquiries. Coordinate with technical teams when customers experience system or product issues. Escalate technical, financial, or operational issues to the appropriate teams. Maintain professional communication during difficult or high-pressure situations. De-escalate customer complaints while protecting company policies and standards. Provide guidance and support to junior Customer Service Associates. Assist with coaching and knowledge sharing within the customer service team. Review complex cases and share best practices with colleagues. Help maintain customer service knowledge bases, FAQs, and support documentation. Identify potential risks, service gaps, and process inefficiencies. Participate in customer service projects and process-improvement initiatives. Support peak-period operations and high-volume customer requests. Maintain consistent service quality across all customer communication channels. Perform other customer service and operational duties as assigned. Requirements Bachelor’s degree or diploma in Business Administration, Customer Service, Communications, or a related field.4+ years of experience in customer service, client support, customer success, or a related role. Previous experience handling escalated or complex customer cases. Strong knowledge of customer service principles, processes, and service standards. Experience using CRM, ticketing, contact-center, or customer support systems. Excellent written and verbal communication skills. Strong active-listening and interpersonal abilities. Excellent problem-solving and decision-making skills. Ability to remain professional and composed when handling difficult customers. Strong organizational and time-management skills. Ability to manage multiple cases, priorities, and deadlines. Strong attention to detail and accuracy. Experience monitoring customer service KPIs and SLAs is preferred. Previous experience mentoring or supporting junior team members is an advantage. Proficiency in Microsoft Office, Google Workspace, or similar tools. Experience with Zendesk, Salesforce, Hub Spot, or similar platforms is an advantage. UAE/GCC customer service experience is an advantage but not mandatory. Relevant customer service, CRM, or professional certifications are welcome but not mandatory. What We Offer???? Fully Remote Work Arrangement???? Full-Time Senior Customer Service Associate Position???? Career Growth & Professional Development⭐ Customer Experience & Service Excellence Exposure???? Team Mentoring & Leadership Development???? CRM, KPI & Customer Analytics Experience???? International & Collaborative Working Environment???? Flexible Working Environment???? Opportunity to Drive Customer Satisfaction & Service Improvement???? International Customer & Business Operations Exposure

Certified as a Top Employer for UAE, Qatar, KSA, and Oman; KONE is dedicated to a better world of work and exhibits this through excellent people practices.<br><br>We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency from the team putting our people first and creating a workplace that nurtures collaboration, diversity, growth, and well-being.<br><br>Reporting to the Customer Service Team Leader, we are looking for an energetic and enthusiastic Contact Center Agent to be based in our Sharjah office. The Customer Care Agent is the main entry point for external customer contacts and specializes in callouts, inbound customer queries, or outbound customer calls.<br><br>What will you do?<br><br>Callout handling<br><br>You will be accountable for managing various types of contacts: alarm calls, test calls, customer calls including callouts & case registrations, outbound calls, and technician calls, callouts from customer calls to dispatch, and closing the case. Identify safety situations and manage them by giving adequate safety instructions as described in the global safety procedures. Customer Care Agent shows empathy, is aware of customer feelings in such situations, and provides adequate safety advice to calm the passenger. Support supervisors in following up on open callouts and making sure that technicians back-report open jobs. Connecting the customer to the right person in the KONE organization, in case of any request not related to unplanned maintenance.<br><br>Inbound and Outbound call handling<br><br>Receive and resolve queries and complaints and communicate resolution to customers Identify possible leads from customer cases e.g., through the web, and assign those to the sales organization Conduct transactional surveys after a callout or project (e.g., customer satisfaction survey) Support local marketing in different customer contacting initiatives such as campaigns.<br><br>Are you the one?<br><br>Bachelor’s Degree holder or equivalent Minimum two years of customer service experience Excellent communication, customer management, and IT skills Stress tolerant and detailed focus Highly motivated, goal-oriented, diligent, organized self-starter with an orientation towards a high level of customer service. Fluency in English and Arabic is a must, French is an added advantage.<br><br>At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.<br><br>Read more on https://kone.com/global/en/careers.html

<p>We are looking for a friendly, professional, and customer-focused Customer Service Executive to join our team. The ideal candidate will be responsible for handling customer inquiries, providing excellent service, resolving issues, and maintaining strong customer relationships.<br /> Freshers are welcome to apply!</p> <p>Key Responsibilities<br /> &#8211; Handle customer inquiries through phone, WhatsApp, email, and other communication channels.<br /> &#8211; Provide accurate information about company products and services.<br /> &#8211; Respond to customer complaints and resolve issues professionally.<br /> &#8211; Follow up with customers to ensure complete satisfaction.<br /> &#8211; Maintain records of customer interactions and requests.<br /> &#8211; Coordinate with internal departments to resolve customer concerns.<br /> &#8211; Build and maintain positive relationships with customers.<br /> &#8211; Collect customer feedback and report issues to management.<br /> &#8211; Meet customer service and performance targets.<br /> &#8211; Assist with general administrative and customer service tasks.</p> <p>Requirements<br /> &#8211; Bachelor&#8217;s degree or relevant qualification.<br /> &#8211; Freshers are welcome to apply.<br /> &#8211; Previous customer service experience is an advantage but not mandatory.<br /> &#8211; Excellent communication and interpersonal skills.<br /> &#8211; Good English communication skills.<br /> &#8211; Professional, friendly, and positive attitude.<br /> &#8211; Strong problem-solving skills.<br /> &#8211; Basic computer and Microsoft Office knowledge.<br /> &#8211; Ability to work under pressure and manage multiple tasks.<br /> &#8211; UAE experience is an advantage.</p> <p>What We Offer<br /> &#8211; Competitive salary.<br /> -Training and development opportunities.<br /> &#8211; Friendly working environment.<br /> &#8211; Career growth opportunities.<br /> &#8211; Performance-based incentives.</p> <p>How to Apply<br /> Interested candidates can send their CV or contact us directly:</p> <p>WhatsApp/Call: +971 52 223 5315</p>

<p>A well-established company in the UAE is looking for a professional, customer-focused, and enthusiastic Customer Service Executive to join its team.</p> <p>Key Responsibilities</p> <p>• Handle customer inquiries through phone, email, and in-person communication<br /> • Provide accurate information about products, services, and company policies<br /> • Resolve customer complaints and concerns professionally and efficiently<br /> • Maintain a high standard of customer satisfaction and service quality<br /> • Process customer requests, orders, and service-related documentation<br /> • Coordinate with internal departments to resolve customer issues<br /> • Maintain accurate customer records and update databases<br /> • Follow up with customers to ensure issues are resolved satisfactorily</p> <p>Requirements</p> <p>• Diploma or Bachelor’s degree in Business Administration, Customer Service, or a related field<br /> • Excellent verbal and written communication skills<br /> • Good command of English; additional languages are an advantage<br /> • Strong interpersonal and problem-solving abilities<br /> • Basic knowledge of MS Office and computer applications<br /> • Positive attitude and professional customer-handling skills<br /> • Freshers are also encouraged to apply</p> <p>Benefits</p> <p>• Competitive salary package<br /> • Employment visa support<br /> • Medical insurance<br /> • Annual leave as per UAE labour law<br /> • Professional training and development<br /> • Career growth opportunities<br /> • Supportive and professional work environment</p> <p>Employment Type: Full-Time<br /> Location: UAE</p> <p>Apply Now: +971 52 223 5315</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><span>Job Purpose</span></span><p><span><span>To delight internal and external customers over the phone ( inbound &amp; outbound -call back)</span></span></p><br><ul><li><span><span>Interact with customers over the phone, chat , email to understand their banking needs.</span></span></li><li><span><span>Provide excellent customer service to achieve customer loyalty.</span></span></li><li><span><span>Resolve problems over the live chat, email or telephone.</span></span></li><li><span><span>Convert sales opportunities in order to meet financial targets.</span></span></li><li><span><span>Clarify and explain procedures and products over the telephone.</span></span></li><li><span><span>Capture and report customer feedback towards continual product development.</span></span></li></ul><br><span><span>Key Result Areas&nbsp;</span></span><p><span><span>Achieve the required KPI set in term of</span></span></p><br><p><span><span>Adherence</span></span></p><br><p><span><span>CRD</span></span></p><br><p><span><span>AHT</span></span></p><br><p><span><span>Quality score</span></span></p><br><p><span><span>post call suveuy</span></span></p><br><p><span><span>NPS</span></span></p><br><br><span><span>Key Result Areas (Continued)</span></span><ul><li><span><span>Operates in a Call Centre environment where the interface with customers is over the telephone.</span></span></li><li><span><span>Operates within standard rules and guidelines set by the Bank and additional ones set by and unique to the Direct Banking Center.</span></span></li><li><span><span>Mostly related to explaining procedures or providing information regarding retail banking products.</span></span></li><li><span><span>Also involves root cause analysis and reversals of charges and fees when necessary.</span></span></li></ul><br><span><span>Knowledge, Skills and Experience</span></span><br><span><span>Knowledge, Skills and Experience (Continued)</span></span><ul><li><span><span>University Graduate (preferably with some finance / banking or maths component).</span></span></li><li><span><span>1 – 3 years experience</span></span></li><li><span><span>Very customer focused</span></span></li><li><span><span>Computer literate</span></span></li><li><span><span>Excellent communication skills</span></span></li><li><span><span>Strong listening skills.</span></span></li></ul><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

<p>SENIOR CUSTOMER SERVICE EXECUTIVE</p> <p>Take the next step in your customer service career.</p> <p>A reputable organization is seeking a professional Senior Customer Service Executive to deliver outstanding customer support and maintain high service standards. Candidates with customer service experience are encouraged to apply.</p> <p>Key Responsibilities<br /> Handle customer inquiries and resolve escalated issues<br /> Deliver exceptional customer service<br /> Maintain accurate customer records<br /> Coordinate with internal teams to resolve requests<br /> Support service quality and customer satisfaction<br /> Prepare basic reports and documentation<br /> Requirements<br /> Previous customer service experience preferred<br /> Excellent communication and interpersonal skills<br /> Strong problem-solving abilities<br /> Basic computer and MS Office knowledge<br /> Professional and customer-focused attitude<br /> Benefits<br /> Competitive salary<br /> Visa provided as per UAE Labor Law<br /> Medical insurance and company benefits<br /> Career growth opportunities<br /> Apply Now</p> <p>Position: Senior Customer Service Executive<br /> Job Type: Full-Time<br /> Location: UAE</p> <p>&#x1f4dd; Apply here: https://forms.gle/JFbbBvkE6HzdEwGa6</p> <p>Only shortlisted candidates will be contacted.</p>

<p>SENIOR CUSTOMER SERVICE EXECUTIVE</p> <p>Deliver exceptional service, build customer trust, and lead positive client experiences.</p> <p>A professional organization is seeking an experienced and customer-focused Senior Customer Service Executive to manage client interactions, resolve concerns, and support service excellence. This opportunity is ideal for individuals with strong communication skills and experience in handling customer relationships. Candidates with relevant experience are encouraged to apply.</p> <p>Your Responsibilities<br /> Handle customer inquiries and provide effective solutions<br /> Manage complex customer issues and escalations<br /> Maintain strong relationships with clients and ensure satisfaction<br /> Monitor service quality and support team performance<br /> Maintain accurate customer records and reports<br /> Coordinate with internal departments to resolve customer requests<br /> Provide guidance and support to junior customer service staff<br /> Identify opportunities to improve customer experience<br /> What You&#8217;ll Need<br /> Previous experience in customer service or client relations<br /> Excellent communication and problem-solving skills<br /> Strong ability to handle difficult customer situations<br /> Good knowledge of CRM systems and MS Office applications<br /> Professional attitude with strong attention to detail<br /> Ability to work under pressure and meet service standards<br /> Why Apply?<br /> Competitive salary package<br /> Visa provided as per UAE Labor Law<br /> Medical insurance and additional company benefits<br /> Career growth opportunities<br /> Professional and supportive working environment<br /> Application Details</p> <p>Position: Senior Customer Service Executive<br /> Employment Type: Full-Time<br /> Location: UAE</p> <p>Submit your CV to: +971529456306</p> <p>Only shortlisted candidates will be contacted for the interview process.</p>

<p>Senior Customer Service Executive</p> <p>We are seeking an experienced and highly professional Senior Customer Service Executive to lead customer support operations, handle escalations, and ensure the highest level of customer satisfaction. The ideal candidate should have strong leadership abilities, excellent communication skills, and proven experience in customer service management.</p> <p>Key Responsibilities:<br /> Handle complex customer inquiries, complaints, and escalations professionally.<br /> Supervise and support junior customer service staff in daily operations.<br /> Ensure all customer issues are resolved efficiently and within company standards.<br /> Maintain high levels of customer satisfaction through excellent service delivery.<br /> Monitor service performance and ensure compliance with KPIs and quality standards.<br /> Train and guide customer service team members to improve performance.<br /> Prepare reports on customer feedback, service issues, and performance metrics.<br /> Coordinate with other departments to resolve customer-related concerns.<br /> Improve customer service processes and recommend service enhancements.<br /> Ensure accurate documentation of all customer interactions and resolutions.<br /> Requirements:<br /> Bachelor’s degree in Business Administration or related field is preferred.<br /> Previous experience as a Senior Customer Service Executive or similar role is required.<br /> Strong leadership, communication, and problem-solving skills.<br /> Excellent ability to handle difficult customers and high-pressure situations.<br /> Proficiency in Microsoft Office and CRM systems.<br /> Strong organizational and multitasking abilities.<br /> Ability to train and motivate team members.<br /> Professional attitude with a customer-first mindset.<br /> Benefits:<br /> Competitive salary package.<br /> Visa and other benefits as per UAE Labour Law.<br /> Career growth and leadership opportunities.<br /> Supportive and professional work environment.</p> <p>Interested candidates should email their CV to: hrmira.mehra@gmail.com</p>

<p>Senior Customer Service Executive</p> <p>We are seeking an experienced and highly professional Senior Customer Service Executive to lead customer support operations, handle escalations, and ensure the highest level of customer satisfaction. The ideal candidate should have strong leadership abilities, excellent communication skills, and proven experience in customer service management.</p> <p>Key Responsibilities:<br /> Handle complex customer inquiries, complaints, and escalations professionally.<br /> Supervise and support junior customer service staff in daily operations.<br /> Ensure all customer issues are resolved efficiently and within company standards.<br /> Maintain high levels of customer satisfaction through excellent service delivery.<br /> Monitor service performance and ensure compliance with KPIs and quality standards.<br /> Train and guide customer service team members to improve performance.<br /> Prepare reports on customer feedback, service issues, and performance metrics.<br /> Coordinate with other departments to resolve customer-related concerns.<br /> Improve customer service processes and recommend service enhancements.<br /> Ensure accurate documentation of all customer interactions and resolutions.<br /> Requirements:<br /> Bachelor’s degree in Business Administration or related field is preferred.<br /> Previous experience as a Senior Customer Service Executive or similar role is required.<br /> Strong leadership, communication, and problem-solving skills.<br /> Excellent ability to handle difficult customers and high-pressure situations.<br /> Proficiency in Microsoft Office and CRM systems.<br /> Strong organizational and multitasking abilities.<br /> Ability to train and motivate team members.<br /> Professional attitude with a customer-first mindset.<br /> Benefits:<br /> Competitive salary package.<br /> Visa and other benefits as per UAE Labour Law.<br /> Career growth and leadership opportunities.<br /> Supportive and professional work environment.</p> <p>Interested candidates should email their CV to: hrmira.mehra@gmail.com</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> <span></span></span><p>We are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the global energy industry.</p><br><b>Job Duties</b> <br>Under strict supervision, works directly with both fluids and equipment supervisors and technical professionals to gain a better understanding of rig operations, company products and services, fluids, separation, and waste management technologies. Completes formal training program in fluids chemistry, volume and hydraulics calculations, routine and specialized testing, separation equipment theory and application, and learns to provide well site service to customers. Learns to operate, maintain and optimize Baroid equipment including testing, separation, and waste management equipment. Learns to adequately prepare and track inventory of palletized and bulk products and equipment spares at the rig site based on the drilling program and anticipated conditions. Assists with interpreting results of routine and specialized testing in order to provide technical solutions. Assists in the operation of some separation and waste management equipment and has knowledge of how such equipment affects overall fluid performance. Complies with health, safety and environment regulations in all aspects of job performance. Performs in a professional manner as a Halliburton representative with clients. Learns how to maintain good working relationships with operator&amp;aposs representative and rig personnel. No previous work experience is required. Completion of a Bachelor&amp;aposs Degree in STEM (Science, Technology, Engineering and Mathematics) or other related Bachelor&amp;aposs Degree program is required. This is an entry level position.<br><br><b>Qualifications</b> <br><br><br><p><strong>Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation</strong>.</p><br> <p><strong><u>Location</u></strong></p><br> <p>MN4 Corniche Road, Mussafah,&nbsp;Abu Dhabi,&nbsp;Abu Dhabi,&nbsp;, United Arab Emirates</p><br> <p><strong><u>Job Details</u></strong></p><br> <p><strong>Requisition Number:</strong>&nbsp;210424&nbsp;&nbsp;<br><strong>Experience Level:&nbsp;</strong>Entry-Level&nbsp;<br><strong>Job Family:</strong>&nbsp;Operations&nbsp;<br><strong>Product Service Line:&nbsp;</strong>Baroid&nbsp;&nbsp;&nbsp;<br><strong>Full Time / Part Time:&nbsp;</strong>Full Time</p><br> <p><strong>Additional Locations for this position:&nbsp;</strong></p><br> <p><u><strong>Compensation Information</strong></u><br>Compensation is competitive and commensurate with experience.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Overview of the role:</b></p><p>Complete service and maintenance operations such as oil change, tyre services (replacement, balancing, puncture repair), brake replacement, servicing, basic diagnostics and air conditioning re-gas, on all makes and models of car and light commercial (LCV) as per company/manufacturer standards. Role is responsible for contributing to the business’s revenue and customer satisfaction.&nbsp;</p><p>&nbsp;</p><p><b>What you will do:</b></p><p><b><i>Job execution&nbsp;</i></b></p><p>•&nbsp;&nbsp;Conduct repairs and maintenance on all passenger car and light commercial vehicles</p><p>•&nbsp;&nbsp;Complete and maintain check sheets and vehicle write ups on the repair order</p><p>•&nbsp;&nbsp;Report additional work required on vehicles after completing an EVHC</p><p>•&nbsp;&nbsp;Provide Estimations of repairs &amp; services to customer</p><p>•&nbsp;&nbsp;Use a range of technology to complete basic diagnostic checks and electronic inspections</p><p><b><i>Tools, Equipment and Work Vehicle</i></b></p><p>•&nbsp;&nbsp;Upkeep tools and equipment in the individual company vehicle as per company standards&nbsp;</p><p>•&nbsp;&nbsp;Proper handling of special tools.&nbsp;</p><p>•&nbsp;&nbsp;Housekeeping to be maintained at place of work / area of operation</p><p>•&nbsp;&nbsp;Usage of special service tools including Intelligent Testers and Scan tools</p><p>•&nbsp;&nbsp;Manage parts inventory on vehicle and returns of unused parts</p><p>•&nbsp;&nbsp;Manage personal and working environment Health and safety – ensuring safe working practices maintained</p><p>•&nbsp;&nbsp;Environmental control of dangerous substances such as oil and brake fluid</p><p><b><i>Fix it Right First Time&nbsp;</i></b></p><p>•&nbsp;&nbsp;Ensure zero repeat repairs</p><p>•&nbsp;&nbsp;Proper diagnosis and trouble shooting&nbsp;</p><p>•&nbsp;&nbsp;Conduct final inspection and quality testing of vehicles</p><p>•&nbsp;&nbsp;Achieve high level of customer satisfaction and advocacy</p><p><b><i>Productivity and Efficiency&nbsp;</i></b></p><p>•&nbsp;&nbsp;Deliver the desired efficiency and productivity as per targets given.&nbsp;</p><p>•&nbsp;&nbsp;Manage time on job to ensure the days scheduled work will be completed&nbsp;</p><p>•&nbsp;&nbsp;Time management and punctuality at each job</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Required skills to be successful:</b></p><p>•&nbsp;&nbsp;Trade Certificate / Diploma in Mechanical / Automobile Eng.</p><p>•&nbsp;&nbsp;Must show proven technical expertise in independent servicing, repairs, and component replacement</p><p>•&nbsp;&nbsp;Basic diagnostic skills with mechanical and electronic faults</p><p>•&nbsp;&nbsp;Multi-brand automotive service center experience in the automotive industry is a must</p><p>&nbsp;</p><p><b>About the team:</b></p><p>The role will report to the Service Supervisor and you will be working in a busy workshop environment. You will play a crucial role in identifying basic diagnosis issues and resolve issues as per dealer/manufacturer standards.&nbsp;</p><p>&nbsp;</p><p><b>What equips you for the role:</b></p><p>•&nbsp;&nbsp;At least 5 years of experience on car and light commercial vehicles (LCV)</p><p>•&nbsp;&nbsp;UAE clean Driving License is preferable&nbsp;</p><p>•&nbsp;&nbsp;Expert understanding of all core vehicle systems</p><p>•&nbsp;&nbsp;The ability to explain complex faults to customers if required</p><p>•&nbsp;&nbsp;Good English communication skills (verbal &amp; written), Arabic and other languages is a plus&nbsp;</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Date Posted:</b></p><br>2026-05-12<p><b>Country: </b></p><br>United Arab Emirates<p><b>Location: </b></p><br>Otis L.L.C, 37th floor, The One Tower, Sheikh Zayed Road, Dubai, United Arab EmiratesJob Description<br><br><p><b>Job Title: Service Technician</b></p><br><p><b>Location: Dubai, UAE</b></p><br><p><b>About the Role:</b></p><br><p>We are seeking a skilled and experienced Service Technician to join our team in Dubai. As a Service Technician, you will be responsible for troubleshooting, repairing, and PPM on elevators and escalators.</p><br><p><b>Responsibilities:</b></p><br><p>* Troubleshooting and diagnosing technical issues in elevators and escalators</p><br><p>* Performing repairs and maintenance on elevator and escalator systems</p><br><p>* Conducting PPM to ensure optimal performance and safety</p><br><p>* Ensuring compliance with safety regulations and company standards</p><br><p>* Maintaining accurate records of maintenance and repair activities</p><br><p>* Collaborating with other team members to provide excellent customer service.</p><br><p><b>Qualifications: </b></p><br><p>* ITI / Diploma in Electrical or Mechanical / B. Tech.</p><br><p><b>Experience: </b></p><br><p>* Minimum of 5-8 years of experience in the elevator and escalator industry. </p><br><p>* Strong knowledge of elevator and escalator systems and components</p><br><p>* Proficiency in troubleshooting and repair techniques</p><br><p>* Understanding of safety regulations and industry best practices</p><br><p>* Excellent problem-solving and analytical skills</p><br><p>* Ability to work independently and as part of a team</p><br><p>* Strong communication and interpersonal skills</p><br><br><br><br><br><br><br><br><br><br><p>If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.&nbsp;</p><br><p>Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.&nbsp;&nbsp;</p><br><p>You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.&nbsp;&nbsp;</p><br><p>When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. &nbsp;</p><br><p>We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.&nbsp;&nbsp;&nbsp;</p><br><p>Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.&nbsp; We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.&nbsp;&nbsp;</p><br><p>Become a part of the Otis team and help us #Buildwhatsnext!&nbsp;</p><br><p><span><i>Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.</i></span></p><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><p><span>Click on this </span>link<span> to read the Policy and Terms</span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>Start Your Journey With Us&nbsp;<br>From the very first opening of the St. Regis New York, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. As the original house of luxury, St. Regis continues to redefine modern luxury through great service. The St. Regis Abu Dhabi merges authentic Arabian hospitality with more than a hundred years of bespoke St. Regis tradition.&nbsp;<br>Crafted for modern connoisseurs who desire exceptional experiences, The St. Regis Abu Dhabi is the social epicenter for royalty, discerning travelers and luminaries in the art of living. The hotel comprises of 283 elegantly appointed guest rooms including 55 suites, most of which boast breathtaking views of the Arabian Gulf and Abu Dhabi city, including the extraordinary Abu Dhabi Suite – the highest suspended suite in the world, connecting the two Nation Towers.<br>The St. Regis is part of Marriott International, a brand leader, offering the most powerful portfolio in the industry, our more than 30 leading brands and nearly 9,100 properties in 142 countries and territories give people more ways to connect, experience and expand their world. At the heart of The St. Regis, our exceptional staff whom we address as "Hosts," are the ultimate luxury ambassadors, dedicated to providing our guests with an exquisite stay and unforgettable experiences. Pursue your passion and grow your expertise at Abu Dhabi’s best address—The St. Regis Abu Dhabi, the house of luxury who is awarded with the prestigious Forbes Travel Guide 5-Star Rating.<br>Job Requirement:<br>The Butler Service Desk Agent attends promptly and efficiently to all phone calls within 3 rings and is the primary point of contact for all telephone correspondence within the hotel. All phone calls are answered with a warm welcome and answer any guest questions, anticipate their wants and needs and resolve guest problems. Ensure guest’s immediate requirements are catered for. The Butler Services Agent has an awareness of regular guest names and requirements and has a full understanding of core Front Office process.<br>ESSENTIAL FUNCTIONS:<br>Has a full knowledge of Marriott Bonvoy Program, Hotel occupancy and availability&nbsp;<br>Knowledgeable in all room types and attributes (layout, size, connecting configurations, and views)<br>Keeping Butlers informed of blocking and unblocking rooms, reallocation and room moves when Front Office liaises the changes with the Agents<br>Locate arriving, in-house and departed guests by name and room number<br>Competent in messaging functionality (creating, modifying, delivering, deleting)<br>Answer all phone calls adhere to the standards set forth within the Telephone &amp; Verbiage FOE<br>Transfer calls to an appropriate guest or department when requested by callers<br>Coordinate guest requests with all relevant department<br>Thoroughly conversant with all room types, décor and outlook<br>Communication and recording of complaints<br>Ensure full liaison with other members of the team&nbsp;<br>Strong communication with other areas, especially Front Office, Butlers and Housekeeping<br>Make sure all Starguest profiles are turned to “Complete” from incomplete lists <br>Report maintenance faults and damage to machines, furniture and fittings in all area of the hotel to the maintenance department.<br>Strong relationship with guests and internal customers<br>Prepare Wake Up Call log sheet for the following day and ensure this is handed over to the next shift<br>Ensure all Wakeup call requests are logged accurately&nbsp;<br>Give wake up calls for guests<br>Keep inventory of Butler On Call Items<br>GXP Basics (profiles, preferences, defects, reporting) are entered accurately and monitor existing profiles&nbsp;<br>Ensure daily shift hand over is completed thoroughly<br>QUALIFICATION STANDARDS<br>Education:<br>At Least 1 year of experience within the hospitality industry<br>Key Competencies<br>Communication skills<br>Organisational skills<br>Information system knowledge<br>Guest focus<br>Problem solving skills<br>#LI-MA1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for a customer-focused and results-driven <strong>Service Advisor</strong> to join our <strong>Hangcha</strong> team in the UAE. This role is critical in representing the brand and delivering a seamless end-to-end Aftersales customer journey.</p><p>As the key point of contact between customers and the workshop, you will ensure a smooth service experience, drive customer satisfaction, and contribute to revenue growth through effective service consultation and upselling. This is a high-impact role where customer experience and commercial performance go hand in hand.</p><br><p><strong>What you will do</strong></p><ul><li><p>Act as the main point of contact for customers throughout the service journey</p></li><li><p>Build strong customer relationships to drive retention and loyalty</p></li><li><p>Consult with customers to understand their service needs and ensure accurate job allocation</p></li><li><p>Coordinate with workshop teams to ensure timely service updates and delivery commitments</p></li><li><p>Ensure vehicles are fixed right the first time by maintaining strong technical communication with technicians</p></li><li><p>Provide clear explanations of work completed, costs, and value of services at vehicle handover</p></li><li><p>Drive revenue performance through upselling and effective discount management</p></li><li><p>Handle customer complaints proactively and ensure timely and satisfactory resolution</p></li><li><p>Maintain accurate documentation and comply with SOPs and internal policies</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Strong customer relationship management and communication skills</p></li><li><p>Good technical understanding of automotive service and repair processes</p></li><li><p>Strong commercial awareness with ability to upsell and achieve service revenue targets</p></li><li><p>Ability to handle customer concerns professionally and efficiently</p></li><li><p>Good coordination and organizational skills</p></li><li><p>Working knowledge of MS Office and SAP is preferred</p></li></ul><p><strong>About the team</strong></p><p>You will be part of the Hangcha Aftersales team, working closely with Service Supervisors and workshop teams to deliver high-quality service experiences. The team operates in a fast-paced environment, with a strong focus on customer satisfaction, operational efficiency, and achieving revenue targets.</p><br><p><strong>What equips you for the role</strong></p><ul><li><p>Diploma or Bachelor’s degree in Automobile or Mechanical Engineering</p></li><li><p>3–5 years of experience in the automotive industry, preferably in a Service Advisor role</p></li><li><p>Strong technical knowledge and understanding of service processes</p></li><li><p>Excellent communication skills in English (basic Arabic is an advantage)</p></li><li><p>Customer-centric mindset with strong interpersonal skills</p></li><li><p>Ability to work under pressure and manage multiple priorities</p></li></ul><br><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Brief:The scope of work for a Service Engineer involves installing, maintaining, and repairing equipment, troubleshoot issues ensuring efficiency, and compliance with safety standards.Description:</p><p><strong><u>ACCOUNTABILITIES</u></strong></p><p><strong><u>Preventive Maintenance:</u></strong></p><p>§&nbsp; Develop and implement a regular and timely preventive maintenance plan in accordance with Health Authority and Quality Control policies and regulations.</p><p>§&nbsp; Ensure that all machines undergo scheduled preventive maintenance</p><p><strong><u>Machine Installation:</u></strong></p><p>§&nbsp; Installation of all the products trained on.</p><p>§&nbsp; Arrange pre-installation requirements for free commitment or local supply of Instrument ordered.</p><p>§&nbsp; Ensure proper installation of machines to prevent any issues for the customer.</p><p><strong><u>Machine Breakdowns:</u></strong></p><p>§&nbsp; Perform timely corrective actions in response to breakdown calls.</p><p>§&nbsp; Coordinate the prompt delivery of received spare parts.</p><p><strong><u>Sales:</u></strong></p><p>§&nbsp; Promote and sell service contracts for various products managed.</p><p>§&nbsp; Foster strong customer relationships.</p><p>§&nbsp; Meet the annual revenue target.<br>&nbsp;</p><p><strong><u>Application:</u></strong></p><p>§&nbsp; Provide support to Lab Technicians with any application-related tasks as required.</p><p><strong><u>Trainings:</u></strong></p><p>§&nbsp; Participate in training sessions as scheduled or required.</p><p><strong><u>Administrative:</u></strong></p><ul><li><p>Ensure the timely submission of weekly reports.</p></li><li><p>Assist the service coordinator in preparing Health Authority and Quality Control documentation for new installations.</p></li><li><p>Maintain and update the instrument database.</p></li><li><p>Collaborate with the Sales team to provide technical information and coordinate pre-installation site visits.</p></li><li><p>Share relevant sales leads or information with the Sales team.</p></li></ul><p><strong><u>Reports:</u></strong></p><ul><li><p>Periodic Reporting to the Line Manager.<br>&nbsp;</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p><strong>Education:</strong>&nbsp;Bachelor’s degree</p></li><li><p><strong>Job Specific Skills:</strong>&nbsp;Hands-on experience with Labratory equipment, Strong exposure to areas such as Histopathology, Microbiology, or Molecular Diagnostics, Strong IT troubleshooting skills for Labratory equipment, Servicing, Maintenance, Time Management</p></li><li><p><strong>Experience:</strong>&nbsp;3+ years of experience</p></li><li><p><strong>Additional details:</strong>&nbsp;</p><ul><li><p>Candidate should be willing to move to Company Visa</p></li><li><p>Candidate are preferred to be based in UAE</p></li></ul></li></ul><p></p></section>